Template-Type: ReDIF-Article 1.0
Author-Name: Peter Ping Li 
Author-X-Name-First: Peter 
Author-X-Name-Last: Ping Li 
Title: The rigour--relevance balance for engaged scholarship: New frame and new agenda for trust research and beyond 
Journal: Journal of Trust Research 
Pages: 1-21 
Issue: 1 
Volume: 1 
Year: 2010 
Month: 12 
X-DOI: 10.1080/21515581.2011.550718 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.550718 
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Handle: RePEc:taf:jtrust:v:1:y:2010:i:1:p:1-21




Template-Type: ReDIF-Article 1.0
Author-Name: Bill McEvily 
Author-X-Name-First: Bill 
Author-X-Name-Last: McEvily 
Author-Name: Marco Tortoriello 
Author-X-Name-First: Marco 
Author-X-Name-Last: Tortoriello 
Title: Measuring trust in organisational research: Review and recommendations 
Abstract:
  <title>Abstract</title> Although the organisational literature is
 increasingly converging on common definitions and theoretical
 conceptualisations of trust, it is unclear whether the same is true for
 the measures used to operationalise trust. In this paper, we review the
 organisational literature to assess the degree of sophistication and
 convergence across studies in how trust has been measured. Our analysis of
 171 papers published over 48 years revealed that the state of the art of
 trust measurement is rudimentary and highly fragmented. In particular, we
 identified a total of 129 different measures of trust. Moreover, in only
 24 instances were we able to verify that a previously developed and
 validated measure of trust had been replicated verbatim, and 11 of these
 replications were by the same authors who originated the measure. In
 addition to the limited degree of replication, the measurement of trust in
 the organisational literature is characterised by weak evidence in support
 of construct validity and limited consensus on operational dimensions.
 What makes these findings even more surprising is that our review also
 identified several measures of trust that have been carefully developed
 and thoroughly validated. We profile those measures with strong
 measurement properties and discuss their trade-offs. We also present a
 framework for measuring trust that provides guidance to researchers for
 selecting or developing a measure of trust and propose an agenda for
 future research with an emphasis on resolving enduring debates in the
 literature. 
Journal: Journal of Trust Research 
Pages: 23-63 
Issue: 1 
Volume: 1 
Year: 2010 
Month: 11 
X-DOI: 10.1080/21515581.2011.552424 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.552424 
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Handle: RePEc:taf:jtrust:v:1:y:2010:i:1:p:23-63




Template-Type: ReDIF-Article 1.0
Author-Name: Yunhyung Chung 
Author-X-Name-First: Yunhyung 
Author-X-Name-Last: Chung 
Author-Name: Susan E. Jackson 
Author-X-Name-First: Susan E. 
Author-X-Name-Last: Jackson 
Title: Co-worker trust and knowledge creation: A multilevel analysis 
Abstract:
  <title>Abstract</title> Prior research on trust and knowledge creation
 has primarily focused on organisational or team-level knowledge creation
 and the dyadic nature of trust without considering social contexts. This
 study explores how the extent to which team members are trusted by
 teammates in their networks (co-worker trust) is associated with the
 creation of new knowledge in a knowledge-intensive team setting. In
 addition, the study investigates the moderational effects of task
 interdependence on the relationship between co-worker trust and knowledge
 creation. Using a sample of 194 research scientists working in 48
 knowledge-intensive teams, our results reveal that team members who are
 highly trusted by co-workers are more likely to create new knowledge. The
 positive relationship between co-worker trust and knowledge creation was
 strongest under conditions of high task interdependence. The discussion
 addresses the importance of understanding the role of co-worker trust in
 enhancing knowledge creation and highlights the importance of task
 contexts. Practical implications for knowledge-intensive teams are
 discussed. 
Journal: Journal of Trust Research 
Pages: 65-83 
Issue: 1 
Volume: 1 
Year: 2010 
Month: 11 
X-DOI: 10.1080/21515581.2011.552425 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.552425 
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Handle: RePEc:taf:jtrust:v:1:y:2010:i:1:p:65-83




Template-Type: ReDIF-Article 1.0
Author-Name: Chao C. Chen 
Author-X-Name-First: Chao C. 
Author-X-Name-Last: Chen 
Author-Name: Patrick Saparito 
Author-X-Name-First: Patrick 
Author-X-Name-Last: Saparito 
Author-Name: Liuba Belkin 
Author-X-Name-First: Liuba 
Author-X-Name-Last: Belkin 
Title: Responding to trust breaches: The domain specificity of trust and the role of affect 
Abstract:
  <title>Abstract</title> Trust researchers have called for additional work
 examining trust breaches and trust erosion, as well as an explicit
 inclusion of affect in trust models. This paper directly responds to these
 calls. Based on a critical analysis and extension of Mayer, Davis and
 Schoorman's (1995) integrative trust model, we examine the relative amount
 of positive affect associated with each dimension of trustworthiness
 (i.e., ability, integrity and benevolence). We further explore how
 breaches of different trustworthiness expectations for a particular joint
 activity influence trust erosion of the overall relationship. Finally, we
 identify specific negative emotions that mediate trust breaches and trust
 erosion. 
Journal: Journal of Trust Research 
Pages: 85-106 
Issue: 1 
Volume: 1 
Year: 2010 
Month: 11 
X-DOI: 10.1080/21515581.2011.552438 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.552438 
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Handle: RePEc:taf:jtrust:v:1:y:2010:i:1:p:85-106




Template-Type: ReDIF-Article 1.0
Author-Name: Masud Chand 
Author-X-Name-First: Masud 
Author-X-Name-Last: Chand 
Author-Name: Rosalie L. Tung 
Author-X-Name-First: Rosalie L. 
Author-X-Name-Last: Tung 
Title: Diaspora as the boundary-spanners: The role of trust in business facilitation 
Abstract:
  <title>Abstract</title> Diasporas play a number of important roles in
 facilitating trade and investments between their countries of origin (COO)
 and countries of residence (COR). This paper explores what makes them so
 effective in these roles by indicating how they can foster trust across
 diverse cultures. We explain how members of ethnic diasporas can leverage
 the trust that they have built with their COR (through education and/or
 work experience) and their COO (through ethnic ties) to bring about
 trade-related benefits to both their COO and COR. Examples from two of the
 largest and most prominent diasporas today, the Chinese and the Indian
 diasporas, are used to illustrate these issues. The paper reviewed some of
 the roles that modern diasporas can play and explained how trust can
 constitute an important aspect in each of these roles. It then explored
 how diasporas are uniquely positioned to generate the trust that is so
 essential to these roles. Next, some of the evolving modern issues that
 affect diasporas are identified in the context of how they could foster
 and utilise trust. Finally, the paper discussed the implications of trust
 for diasporas and trade facilitation. 
Journal: Journal of Trust Research 
Pages: 107-129 
Issue: 1 
Volume: 1 
Year: 2010 
Month: 11 
X-DOI: 10.1080/21515581.2011.552461 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.552461 
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Handle: RePEc:taf:jtrust:v:1:y:2010:i:1:p:107-129




Template-Type: ReDIF-Article 1.0
Author-Name: Peter   Ping Li 
Author-X-Name-First: Peter   Ping 
Author-X-Name-Last: Li 
Title: Toward a multi-frame integration of trust as holistic and dynamic: Ambiguity redefined as a duality of diversity-in-unity 
Journal: Journal of Trust Research 
Pages: 133-138 
Issue: 2 
Volume: 1 
Year: 2011 
Month: 10 
X-DOI: 10.1080/21515581.2011.603505 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.603505 
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Handle: RePEc:taf:jtrust:v:1:y:2011:i:2:p:133-138




Template-Type: ReDIF-Article 1.0
Author-Name: Edward C. Tomlinson 
Author-X-Name-First: Edward C. 
Author-X-Name-Last: Tomlinson 
Title: The context of trust repair efforts: Exploring the role of relationship dependence and outcome severity 
Abstract:
  Compared to prior trust repair research that has focused on reactions by
 the trustor to social accounts or actions by the trustee, this research
 examines two contextual factors posited to affect the perceived need for
 and difficulty of repairing trust after a negative outcome. Based on
 interdependence theory, propositions involving the unique and joint
 effects of relationship dependence and outcome severity are developed. 
Journal: Journal of Trust Research 
Pages: 139-157 
Issue: 2 
Volume: 1 
Year: 2011 
Month: 6 
X-DOI: 10.1080/21515581.2011.603507 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.603507 
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Handle: RePEc:taf:jtrust:v:1:y:2011:i:2:p:139-157




Template-Type: ReDIF-Article 1.0
Author-Name: Bo   Bernhard Nielsen 
Author-X-Name-First: Bo   Bernhard 
Author-X-Name-Last: Nielsen 
Title: Trust in strategic alliances: Toward a co-evolutionary research model 
Abstract:
  This article examines the dynamic and multi-dimensional nature of trust
 in strategic alliances. Adopting a co-evolutionary approach, I developed a
 framework to show how trust, conceptualised in different forms, plays
 distinct roles at various evolutionary stages of the alliance
 relationship. Emphasising the multi-dimensional and dynamic role of trust,
 the framework illustrates how initial levels of a particular type of trust
 may co-evolve with the alliance and influence subsequent phases of the
 relationship -- either on its own or in combination with other types or
 dimensions of trust. The theoretical distinction between trust as
 antecedent, moderator and outcome during the evolution of the alliance
 relationship leads to research questions that may guide future empirical
 research. 
Journal: Journal of Trust Research 
Pages: 159-176 
Issue: 2 
Volume: 1 
Year: 2011 
Month: 6 
X-DOI: 10.1080/21515581.2011.603510 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.603510 
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Handle: RePEc:taf:jtrust:v:1:y:2011:i:2:p:159-176




Template-Type: ReDIF-Article 1.0
Author-Name: Roger C. Mayer 
Author-X-Name-First: Roger C. 
Author-X-Name-Last: Mayer 
Author-Name: Philip Bobko 
Author-X-Name-First: Philip 
Author-X-Name-Last: Bobko 
Author-Name: James H. Davis 
Author-X-Name-First: James H. 
Author-X-Name-Last: Davis 
Author-Name: Mark B. Gavin 
Author-X-Name-First: Mark B. 
Author-X-Name-Last: Gavin 
Title: The effects of changing power and influence tactics on trust in the supervisor: A longitudinal field study 
Abstract:
  This paper presents a five-month longitudinal field study of the use of
 influence tactics and power on the development of employee trust within a
 small Midwestern US nonunion manufacturing company. Analysis of levels of
 trust in supervisors found that, as hypothesised, changes in trust levels
 were substantially related to increases in specific types of power use and
 influence attempts, most notably changes in referent power, expert power,
 and task-related supportive behaviors. Evidence also indicates that the
 development of trust is a reciprocal phenomenon, and that increased trust
 can lead to important outcomes. 
Journal: Journal of Trust Research 
Pages: 177-201 
Issue: 2 
Volume: 1 
Year: 2011 
Month: 6 
X-DOI: 10.1080/21515581.2011.603512 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.603512 
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Handle: RePEc:taf:jtrust:v:1:y:2011:i:2:p:177-201




Template-Type: ReDIF-Article 1.0
Author-Name: Reinhard Bachmann 
Author-X-Name-First: Reinhard 
Author-X-Name-Last: Bachmann 
Title: At the crossroads: Future directions in trust research 
Abstract:
  This forum paper is intended to stimulate a debate on a fundamental
 conceptual issue in trust research. It argues that the dominant stream of
 literature focuses too much on the micro level of trust building processes
 and hence promotes a reductionist understanding of the phenomenon. In
 future trust research, it is suggested to place considerably more emphasis
 on the &#x2018;constitutive&#x2019; embeddedness of actors&#x2019;
 behaviour in the institutional environment. The latter is shown to be
 conducive to overcoming the limitations of current mainstream trust
 research and to developing new insights into the role and functioning of
 trust in modern business systems. 
Journal: Journal of Trust Research 
Pages: 203-213 
Issue: 2 
Volume: 1 
Year: 2011 
Month: 6 
X-DOI: 10.1080/21515581.2011.603513 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.603513 
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Handle: RePEc:taf:jtrust:v:1:y:2011:i:2:p:203-213




Template-Type: ReDIF-Article 1.0
Author-Name: Graham Dietz 
Author-X-Name-First: Graham 
Author-X-Name-Last: Dietz 
Title: Going back to the source: Why do people trust each other? 
Journal: Journal of Trust Research 
Pages: 215-222 
Issue: 2 
Volume: 1 
Year: 2011 
Month: 6 
X-DOI: 10.1080/21515581.2011.603514 
File-URL: http://hdl.handle.net/10.1080/21515581.2011.603514 
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Handle: RePEc:taf:jtrust:v:1:y:2011:i:2:p:215-222




Template-Type: ReDIF-Article 1.0
Author-Name: Peter   Ping Li 
Author-X-Name-First: Peter   Ping 
Author-X-Name-Last: Li 
Title: The second great encounter in the new era of globalisation: Why and how should the West meet the East? 
Journal: Journal of Trust Research 
Pages: 1-5 
Issue: 1 
Volume: 2 
Year: 2012 
Month: 4 
X-DOI: 10.1080/21515581.2012.659934 
File-URL: http://hdl.handle.net/10.1080/21515581.2012.659934 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:2:y:2012:i:1:p:1-5




Template-Type: ReDIF-Article 1.0
Author-Name: Anne   Haugen Gausdal 
Author-X-Name-First: Anne   Haugen 
Author-X-Name-Last: Gausdal 
Title: Trust-building processes in the context of networks 
Abstract:
  <title>Abstract</title> This article explores the extent to which an
 intentionally executed intervention may trigger trust-building processes
 in networks. In 2001, a management educational concept -- network
 reflection -- was developed and carried out as a programme in a
 collaboration between a regional university college and a network of
 Norwegian electronics firms. After the programme ended, the participants,
 who were mostly strangers, increased their cooperation considerably.
 During the programme, they built swift trust, word-of-mouth, cognitive
 trust, an encapsulated-interest in trust and affective trust. Four years
 after the programme ended, they have cooperated on trust-demanding
 activities such as developing products together, enhancing quality
 management systems, using each other as mentors and building on two
 regional communities of practice. At this time, word-of-mouth, cognitive
 trust, encapsulated-interest account in trust, affective trust and some
 committed relations seem to have been built among the participants. With
 the purpose of finding the cause of this enduring trust effect, this
 process-based and longitudinal case study investigates how management
 education can contribute to the building of trust in networks. The primary
 objective of this article is to explore the extent to which network
 reflection has the capacity to increase different types of interpersonal
 trust in networks, and to develop a framework of trust-building processes
 in networks. 
Journal: Journal of Trust Research 
Pages: 7-30 
Issue: 1 
Volume: 2 
Year: 2012 
Month: 4 
X-DOI: 10.1080/21515581.2012.662449 
File-URL: http://hdl.handle.net/10.1080/21515581.2012.662449 
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Handle: RePEc:taf:jtrust:v:2:y:2012:i:1:p:7-30




Template-Type: ReDIF-Article 1.0
Author-Name: Ian R. Gellatly 
Author-X-Name-First: Ian R. 
Author-X-Name-Last: Gellatly 
Author-Name: Michael J. Withey 
Author-X-Name-First: Michael J. 
Author-X-Name-Last: Withey 
Title: Organisational trust, affective commitment and bureaucratic control 
Abstract:
  <title>Abstract</title> In this study, we examined the relationship
 between employee perceptions of organisational trust and their affective
 commitment. We also tested the extent to which the strength of this
 relation depended on the structural context. Data were provided by
 employees drawn from a variety of organisational settings. In addition to
 indicating their levels of organisational trust and affective commitment,
 study respondents were asked to describe their organisation's structure in
 terms of five bureaucratic characteristics. Consistent with our
 predictions, the relation between organisational trust and affective
 commitment was found to be more pronounced when the organisation's
 structure was less bureaucratic (controlling). However, there is also
 evidence for the paradoxical effects of bureaucracy as both enabling and
 disabling at the same time. We discuss the theoretical implications of
 these findings, and consider whether bureaucracy is an enabling,
 disabling, or enabling-and-disabling organisational form. 
Journal: Journal of Trust Research 
Pages: 31-52 
Issue: 1 
Volume: 2 
Year: 2012 
Month: 4 
X-DOI: 10.1080/21515581.2012.659936 
File-URL: http://hdl.handle.net/10.1080/21515581.2012.659936 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:2:y:2012:i:1:p:31-52




Template-Type: ReDIF-Article 1.0
Author-Name: Jar-Der Luo 
Author-X-Name-First: Jar-Der 
Author-X-Name-Last: Luo 
Author-Name: Yung-Chu Yeh 
Author-X-Name-First: Yung-Chu 
Author-X-Name-Last: Yeh 
Title: Neither collectivism nor individualism: Trust in the Chinese guanxi circle 
Abstract:
  <title>Abstract</title> This paper illustrates the phenomenon of the
 social circle in Chinese culture, including the type and role of trust in
 such a circle, which we call a guanxi circle. In general, a guanxi circle
 is an ego-centric network. The Chinese national culture is generally
 thought of as a culture of collectivism, which in turn makes the Chinese
 network structure dense and closed in organisational settings. However, we
 find that there are also aspects of openness and flexibility in both
 Chinese business and social networks, as guanxi circles. In addition, the
 guanxi circle has a unique structure with &#x2018;differential modes of
 association&#x2019;. Finally, the boundary of a guanxi circle is not
 closed, and outsiders may be included in this circle. That makes the
 Chinese network structure flexible to opening or closing. This flexibility
 may be rooted in the Chinese guanxi operation, and trust plays the key
 role in the operation of guanxi circles. In particular, different levels
 of association in the circle require different types of trust. 
Journal: Journal of Trust Research 
Pages: 53-70 
Issue: 1 
Volume: 2 
Year: 2012 
Month: 4 
X-DOI: 10.1080/21515581.2012.660355 
File-URL: http://hdl.handle.net/10.1080/21515581.2012.660355 
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Handle: RePEc:taf:jtrust:v:2:y:2012:i:1:p:53-70




Template-Type: ReDIF-Article 1.0
Author-Name: Peter   Ping Li 
Author-X-Name-First: Peter   Ping 
Author-X-Name-Last: Li 
Title: Exploring the unique roles of trust and play in private creativity: From the complexity-ambiguity-metaphor link to the trust-play-creativity link 
Abstract:
  <title>Abstract</title> I explore the Eastern philosophy of wisdom to
 balance with the orthodox Western philosophy of science toward a
 geocentric integration of both the West and the East at the most
 fundamental level. In particular, the unique Eastern epistemological frame
 of Yin-Yang Balancing has the unique potential to reframe ambiguity from a
 problem (inconsistency) to a solution (completeness). Built upon the
 Eastern philosophy of wisdom, I propose a process model for the link
 between trust and creativity, especially in a private context rather than
 the typical public context. This model highlights the essence of trust as
 a leap of faith to bridge the unknown with the known, uncertainty with
 certainty, and ambiguity with clarity via the mechanisms of psychological
 relaxation and cognitive improvisation to mediate between trust, play and
 creativity. The tentative sketch of the Eastern philosophy of wisdom and
 its application to the trust-play-creativity link are the two
 contributions of this study. The central theme is that the Eastern
 philosophy of wisdom is primarily concerned with the creation of novel
 knowledge as open-ended and open-minded exploration via trust and play,
 while the Western philosophy of science is primarily concerned with the
 evaluation of the extant knowledge as close-ended and close-minded
 exploitation via control and routine. 
Journal: Journal of Trust Research 
Pages: 71-97 
Issue: 1 
Volume: 2 
Year: 2012 
Month: 4 
X-DOI: 10.1080/21515581.2012.659937 
File-URL: http://hdl.handle.net/10.1080/21515581.2012.659937 
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Handle: RePEc:taf:jtrust:v:2:y:2012:i:1:p:71-97




Template-Type: ReDIF-Article 1.0
Author-Name: Peter Ping Li 
Author-X-Name-First: Peter 
Author-X-Name-Last: Ping Li 
Title: When trust matters the most: The imperatives for contextualising trust research 
Journal: Journal of Trust Research 
Pages: 101-106 
Issue: 2 
Volume: 2 
Year: 2012 
Month: 10 
X-DOI: 10.1080/21515581.2012.708494 
File-URL: http://hdl.handle.net/10.1080/21515581.2012.708494 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:2:y:2012:i:2:p:101-106




Template-Type: ReDIF-Article 1.0
Author-Name: Thomas B. Singh 
Author-X-Name-First: Thomas B. 
Author-X-Name-Last: Singh 
Title: A social interactions perspective on trust and its determinants 
Abstract:
  This article examines whether there are social influences on the
 decisions made by individuals about whether to trust others -- relative
 strangers -- in their respective societies. There are two possible types
 of social influences on the trust decision: first, contextual or exogenous
 social interactions effects would exist if there were country-specific
 characteristics that made people more or less trusting of others. Second,
 endogenous social interactions effects would exist if the behaviour (i.e.
 the trust decisions) of others exerted influence on the individual's
 decision to trust others, such that people are more or less trusting of
 others as those others are themselves more or less trusting. When there is
 behavioural endogeneity of the second sort, people would tend to conform
 to the particular norm or culture of trust prevailing in their society.
 There would also be feedbacks between individual trust decisions that
 result in multiple social trust equilibria, which alone could explain both
 the within-country conformity in trust decisions and the global diversity
 in average trust apparent in the <italic>World Values Survey</italic>
 trust data. The empirical evidence provided in this paper confirms the
 existence of composite contextual and endogenous social interactions
 effects on the trust decision, and though it is difficult to separately
 identify these two effects, the estimated models strongly suggest that
 endogenous effects in trust exist. 
Journal: Journal of Trust Research 
Pages: 107-135 
Issue: 2 
Volume: 2 
Year: 2012 
Month: 2 
X-DOI: 10.1080/21515581.2012.708496 
File-URL: http://hdl.handle.net/10.1080/21515581.2012.708496 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:2:y:2012:i:2:p:107-135




Template-Type: ReDIF-Article 1.0
Author-Name: Chris Hall 
Author-X-Name-First: Chris 
Author-X-Name-Last: Hall 
Author-Name: Gillian Symon 
Author-X-Name-First: Gillian 
Author-X-Name-Last: Symon 
Title: Reasons to believe: Participants' explanations of trust in an outsourcing relationship 
Abstract:
  The nature of trust in an information systems outsourcing relationship is
 examined by considering the explanations for trust or distrust offered by
 individuals working at the boundary between the two organisations.
 Previous studies of trust in outsourcing situations have focused either on
 evidential bases of trust or the process of the development of trusting
 relationships. This study takes an institutional perspective and examines
 how trust may be shaped by the institutional norms of the trustors and the
 trustees. Interviews with &#x2018;boundary spanners&#x2019; suggest that
 trusting decisions can be explained by reference to an implicit set of
 rules that govern &#x2018;normal&#x2019; behaviour in outsourcing
 relationships. However, competing sets of rules and contested meanings of
 these rules arising from different interpretations of the institutional
 context were implicated in conflict and trust erosion. This case study
 contributes an alternative viewpoint to the body of research on trust in
 outsourcing relationships and adds to our understanding of how
 institutional contexts may influence trust in these business-to-business
 relationships. Further research on the nature and elicitation of rules and
 potential organisational interventions is suggested. 
Journal: Journal of Trust Research 
Pages: 137-170 
Issue: 2 
Volume: 2 
Year: 2012 
Month: 5 
X-DOI: 10.1080/21515581.2012.708503 
File-URL: http://hdl.handle.net/10.1080/21515581.2012.708503 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:2:y:2012:i:2:p:137-170




Template-Type: ReDIF-Article 1.0
Author-Name: Carina Gunnarson 
Author-X-Name-First: Carina 
Author-X-Name-Last: Gunnarson 
Author-Name: Karl Loxbo 
Author-X-Name-First: Karl 
Author-X-Name-Last: Loxbo 
Title: School and the promotion of generalised trust: Experiences from Sicily 
Abstract:
  This article explores how generalised trust increases or decreases over
 time as a result of students' individual experiences of informal school
 institutions. However, since experiences in local settings are likely to
 have varying effects on trust in different groups of strangers, we
 disentangle the concept of generalised trust and separate between
 different group-trust items. In the article, we show that three of these
 measure in-group generalised trust while one taps out-group generalised
 trust. Drawing on original data, collected in seven public schools in
 Palermo, Italy, between 2002 and 2005, we conclude that experiences of the
 school climate are transferred to both in-group and out-group generalised
 trust. However, our second main conclusion is that involvement in
 associations outside of school tends to generate distrust in people who
 resemble the respondents' in-group. By distinguishing between in-group and
 out-group generalised trust, we thus show that school experiences generate
 trust in unknown people in general, whereas other localised experiences
 are exclusively transferred to trust, or distrust, in familiar groups of
 people. We conclude by arguing that these findings are of potentially
 great importance to trust research since they suggest that generalised
 trust is less stable and more multi-faceted than previously thought.
 Moreover, since Palermo is a critical case, we argue that our results are
 encouraging. If schools can generate trust here, then schools are likely
 to have a similar effect elsewhere, in more favourable settings. 
Journal: Journal of Trust Research 
Pages: 171-201 
Issue: 2 
Volume: 2 
Year: 2012 
Month: 6 
X-DOI: 10.1080/21515581.2012.708506 
File-URL: http://hdl.handle.net/10.1080/21515581.2012.708506 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:2:y:2012:i:2:p:171-201




Template-Type: ReDIF-Article 1.0
Author-Name: Guido M&#xF6;llering 
Author-X-Name-First: Guido 
Author-X-Name-Last: M&#xF6;llering 
Title: Trusting in art: Calling for empirical trust research in highly creative contexts 
Abstract:
  The article encourages trust researchers to explore the empirical field
 of the arts and creative industries. This is based on the idea that
 processes of trusting are best studied in high-uncertainty and
 high-vulnerability contexts and on the notion of trusting as an art in
 itself, due to the leaps of faith it entails. Reason, routine and
 reflexivity are suggested as the main analytical entry points for
 identifying both the bases for trusting and the particular ways in which
 artists require trust beyond such bases. The paper concludes by pointing
 out the ambivalent and idiosyncratic properties of trust that are
 particularly evident in the arts. 
Journal: Journal of Trust Research 
Pages: 203-210 
Issue: 2 
Volume: 2 
Year: 2012 
Month: 6 
X-DOI: 10.1080/21515581.2012.708509 
File-URL: http://hdl.handle.net/10.1080/21515581.2012.708509 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:2:y:2012:i:2:p:203-210




Template-Type: ReDIF-Article 1.0
Author-Name: Peter Ping Li 
Author-X-Name-First: Peter Ping 
Author-X-Name-Last: Li 
Title: Entrepreneurship as a new context for trust research 
Journal: Journal of Trust Research 
Pages: 1-10 
Issue: 1 
Volume: 3 
Year: 2013 
Month: 4 
X-DOI: 10.1080/21515581.2013.771500 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.771500 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:3:y:2013:i:1:p:1-10




Template-Type: ReDIF-Article 1.0
Author-Name: Joseph A. Hamm 
Author-X-Name-First: Joseph A. 
Author-X-Name-Last: Hamm 
Author-Name: Lisa M. PytlikZillig 
Author-X-Name-First: Lisa M. 
Author-X-Name-Last: PytlikZillig 
Author-Name: Mitchel N. Herian 
Author-X-Name-First: Mitchel N. 
Author-X-Name-Last: Herian 
Author-Name: Brian H. Bornstein 
Author-X-Name-First: Brian H. 
Author-X-Name-Last: Bornstein 
Author-Name: Alan J. Tomkins 
Author-X-Name-First: Alan J. 
Author-X-Name-Last: Tomkins 
Author-Name: Lesa Hoffman 
Author-X-Name-First: Lesa 
Author-X-Name-Last: Hoffman 
Title: Deconstructing public confidence in state courts 
Abstract:
	      <title>Abstract</title>		  Although researchers have
 consistently demonstrated the importance of confidence in public
 institutions like the courts, relatively little attention has been paid to
 understanding what confidence itself really is. This article presents data
 from two samples of community members, thereby building on and extending a
 preliminary investigation that sought to understand constructs related to
 confidence in state courts with student samples. Structural equation
 modelling results provide support for the dimensionality of the measures
 and indicate that dispositional trust has little to no independent effect
 on confidence. However, tendency to trust in governmental institutions,
 cynicism toward the law and felt obligation to obey the law are important
 predictive constructs. The current results are important both for
 researchers seeking to understand confidence in the courts and the judges
 and administrators who would seek to increase it.	    
Journal: Journal of Trust Research 
Pages: 11-31 
Issue: 1 
Volume: 3 
Year: 2013 
Month: 4 
X-DOI: 10.1080/21515581.2013.771501 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.771501 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:3:y:2013:i:1:p:11-31




Template-Type: ReDIF-Article 1.0
Author-Name: Russell Hardin 
Author-X-Name-First: Russell 
Author-X-Name-Last: Hardin 
Title: Government without trust 
Abstract:
	      There seems to be a declining public trust in government, and
 this decline may not be the symptom of a major problem. Rather, it may be
 the inevitable result of the declining role of government in the age of
 economic globalisation. It can be argued that the economic system has
 become so advanced that it has become highly independent from traditional
 state control and regulation, so public trust in government will naturally
 decline because there will be less need for it in the future than in the
 past. This perspective bears some significant implications for future
 research and practice concerning public trust in government.	       
Journal: Journal of Trust Research 
Pages: 32-52 
Issue: 1 
Volume: 3 
Year: 2013 
Month: 4 
X-DOI: 10.1080/21515581.2013.771502 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.771502 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:3:y:2013:i:1:p:32-52




Template-Type: ReDIF-Article 1.0
Author-Name: Guido M&#xF6;llering 
Author-X-Name-First: Guido 
Author-X-Name-Last: M&#xF6;llering 
Title: Trust without knowledge? Comment on Hardin, &#x2018;Government without trust&#x2019; 
Abstract:
	      The comment acknowledges Hardin's &#x2018;Government without
 trust&#x2019; analysis, but raises conceptual issues that point to
 normative biases and limitations as well as unresolved issues for further
 trust research: first, Hardin stays within the perceived trustworthiness
 paradigm. Second, confidence and distrust are no simple alternatives to
 trust. Third, some of Hardin's assumptions at the system level could be
 challenged and studied as a matter of system trust. The comment concludes
 that while trust in government may be overrated, to say it is impossible
 or unnecessary is overstated.		
Journal: Journal of Trust Research 
Pages: 53-58 
Issue: 1 
Volume: 3 
Year: 2013 
Month: 4 
X-DOI: 10.1080/21515581.2013.771504 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.771504 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:3:y:2013:i:1:p:53-58




Template-Type: ReDIF-Article 1.0
Author-Name: Aneil K. Mishra 
Author-X-Name-First: Aneil K. 
Author-X-Name-Last: Mishra 
Author-Name: Karen E. Mishra 
Author-X-Name-First: Karen E. 
Author-X-Name-Last: Mishra 
Title: The research on trust in leadership: The need for context 
Abstract:
	      To date, theoretical and empirical research has largely
 focused on interpersonal forms of trust and trust building at the expense
 of institutional forms, despite a rich conceptual trust foundation for the
 latter. Indeed, in order to understand and address widespread failures of
 trust, not only in business institutions, but also in other central
 institutions such as healthcare, government, education and religion, we
 argue that research must begin to integrate institutional factors with
 interpersonal ones. Moreover, most research to date has neither explicitly
 nor fully considered the salient role of context, especially those
 contexts involving high degrees of uncertainty, vulnerability and/or
 stress that are particularly germane to trust. Utilising a cross-level
 case study, we discuss how both interpersonal factors and institutional
 influences, shaped by context, develop both organisational trust and trust
 in leadership. We also provide several recommendations for future
 research, and make the case for studying trust by building trust with
 research subjects. By examining the interplay among interpersonal trust
 factors and trust-building efforts with institutional factors, we can
 develop a more complete picture of how trust within organisations (and
 even across organisations) is developed, sustained, and even rebuilt.	    
Journal: Journal of Trust Research 
Pages: 59-69 
Issue: 1 
Volume: 3 
Year: 2013 
Month: 4 
X-DOI: 10.1080/21515581.2013.771507 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.771507 
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Handle: RePEc:taf:jtrust:v:3:y:2013:i:1:p:59-69




Template-Type: ReDIF-Article 1.0
Author-Name:  Peter Ping Li 
Author-X-Name-First: Peter Ping
Author-X-Name-Last: Li 
Title: In search of relevant and rigorous measures for trust research: A Yin-Yang approach to institutionalising trust research 
Journal: Journal of Trust Research 
Pages: 71-75 
Issue: 2 
Volume: 3 
Year: 2013 
Month: 10 
X-DOI: 10.1080/21515581.2013.822665 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.822665 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:3:y:2013:i:2:p:71-75




Template-Type: ReDIF-Article 1.0
Author-Name: M. Lance Frazier 
Author-X-Name-First: M. Lance 
Author-X-Name-Last: Frazier 
Author-Name: Paul D. Johnson 
Author-X-Name-First: Paul D.  
Author-X-Name-Last: Johnson 
Author-Name: Stav Fainshmidt 
Author-X-Name-First: Stav
Author-X-Name-Last: Fainshmidt 
Title: Development and validation of a propensity to trust scale 
Abstract:
				 Though trust researchers recognise the
 importance of a dispositional component to forming trusting relationships
 in the workplace, there has been comparatively little research on
 propensity to trust in the literature. We review the literature, discuss
 prior measures of propensity to trust, and integrate them to develop a
 propensity to trust scale. Results of four validation studies suggest that
 this propensity to trust scale demonstrates strong psychometric properties
 and is empirically related to other constructs within a theoretically
 derived nomological network of trust. The consequence is a concise,
 rigorously developed, and consistently reliable scale of propensity to
 trust. Scholarly and practical implications are discussed along with
 several avenues for future research.			  
Journal: Journal of Trust Research 
Pages: 76-97 
Issue: 2 
Volume: 3 
Year: 2013 
Month: 10 
X-DOI: 10.1080/21515581.2013.820026 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.820026 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:3:y:2013:i:2:p:76-97




Template-Type: ReDIF-Article 1.0
Author-Name: Robert D. Costigan
Author-X-Name-First: Robert D.
Author-X-Name-Last: Costigan 
Author-Name: Richard Insinga
Author-X-Name-First: Richard
Author-X-Name-Last: Insinga 
Author-Name: J. Jason Berman 
Author-X-Name-First: J. Jason
Author-X-Name-Last: Berman 
Author-Name: Grazyna Kranas
Author-X-Name-First: Grazyna
Author-X-Name-Last: Kranas
Author-Name: Vladimir A. Kureshov
Author-X-Name-First: Vladimir A.
Author-X-Name-Last: Kureshov
Title: The significance of direct-leader and co-worker trust on turnover intentions: A cross-cultural study 
Abstract:
				 This study examines the relative strength
 of the relationships of an employee's affect-based and cognition-based
 trust of their direct leader and co-workers to the employee's turnover
 intentions in four countries. Surveys were completed by 554 participants;
 the sample consisted of 81 Russians, 113 Poles, 155 Americans and 205
 Turks. It was found that the employee's affect-based trust of their direct
 leader was more strongly associated (negatively) with turnover intentions
 than was the employee's affect-based trust of their co-workers for our
 combined international sample; however, the association of cognition-based
 trust of the direct leader and cognition-based trust of their co-workers
 to turnover intentions did not differ. This study looked at the moderating
 effect of culture. We found that in-group collectivism moderated the
 relationship of both affect-based trust of co-workers and cognition-based
 trust of co-workers to turnover intentions.		       
Journal: Journal of Trust Research 
Pages: 98-124 
Issue: 2 
Volume: 3 
Year: 2013 
Month: 10 
X-DOI: 10.1080/21515581.2013.820028 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.820028 
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Handle: RePEc:taf:jtrust:v:3:y:2013:i:2:p:98-124




Template-Type: ReDIF-Article 1.0
Author-Name:  Maria Fors Brandebo 
Author-X-Name-First: Maria
Author-X-Name-Last: Fors Brandebo 
Author-Name:  Misa Sj�berg 
Author-X-Name-First: Misa 
Author-X-Name-Last: Sj�berg 
Author-Name:  Gerry Larsson 
Author-X-Name-First: Gerry
Author-X-Name-Last: Larsson 
Author-Name:  Jarle Eid 
Author-X-Name-First: Jarle 
Author-X-Name-Last: Eid 
Author-Name:  Olav Kjellevold Olsen 
Author-X-Name-First: Olav 
Author-X-Name-Last: Kjellevold Olsen 
Title: Trust in a military context: What contributes to trust in superior and subordinate leaders? 
Abstract:
				 The aim was to explore which components
 military personnel in peacekeeping operations perceive as contributing to
 trust in their superior and subordinate leaders during international or
 national operations or exercises. Data were collected among 591 military
 officers and cadets from Norway and Sweden using a questionnaire with
 open-ended questions. Two superior categories emerged: Individual-Related
 Characteristics and Communication- and Relationship-Related
 Characteristics. The former is made up of the higher-level categories
 Personal attributes and Experience and competence. The latter is derived
 from the higher-level categories Consideration and inspiration and
 Effective communication. In turn, all higher-level categories are
 underpinned by a number of subcategories (13 altogether). When comparing
 trust in superior leaders with trust in subordinate leaders, the results
 show that trust in superiors is characterised to a greater extent by
 Communication- and Relationship-related characteristics and also by
 Experience and professional knowledge. Trust in subordinate leaders is
 characterised to a greater extent by Personal attributes and Management
 competence.			    
Journal: Journal of Trust Research 
Pages: 125-145 
Issue: 2 
Volume: 3 
Year: 2013 
Month: 10 
X-DOI: 10.1080/21515581.2013.820029 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.820029 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:3:y:2013:i:2:p:125-145




Template-Type: ReDIF-Article 1.0
Author-Name: Donald L. Ferrin 
Author-X-Name-First: Donald L. 
Author-X-Name-Last: Ferrin 
Title: On the institutionalisation of trust research and practice: Heaven awaits! 
Abstract:
				 In this Commentary, I review the progress
 made by trust scholars toward institutionalising trust research and
 practice, and also where progress has lagged. I compare the
 institutionalisation of the trust field to institutionalisation in the
 leadership, and negotiation & conflict management, fields. I consider
 factors such as the scale and scope of existing research, recognised
 relevance to practice, dedicated journals, practitioner and researcher
 books, established pedagogies, integration of trust into organizational
 interventions, executive development programmes, and postgraduate and
 undergraduate business curricula, dedicated Chairs and conferences,
 established conceptualisations and measures of trust, etc. I conclude that
 while we have made admirable progress in studying trust as a scientific
 construct, we have made insufficient progress in applying trust research
 to practice and teaching, and trust has not yet gained the recognition it
 needs and deserves in our universities, businesses, governments, and NGOs.
 I conclude with the hope that academic research on trust continues with
 the same vigour it has to date, but also that some trust researchers will
 shift more of their time, effort and resources to trust-related research
 translations and practice.			
Journal: Journal of Trust Research 
Pages: 146-154 
Issue: 2 
Volume: 3 
Year: 2013 
Month: 10 
X-DOI: 10.1080/21515581.2013.822669 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.822669 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:3:y:2013:i:2:p:146-154




Template-Type: ReDIF-Article 1.0
Author-Name: Vincenzo Perrone 
Author-X-Name-First: Vincenzo 
Author-X-Name-Last: Perrone 
Title: Sympathy for the devil? Reflections on the perils of institutionalising trust research 
Abstract:
				 This paper explores the dark side of
 institutionalisation of trust research. More in particular, it signals two
 major perils: the risk for trust to be just another managerial fad and the
 difficulty for the research on trust conducted within the management
 science field to have an impact on other fields such as marketing and
 economics. A quick empirical test shows that while the first peril seems
 to be not that relevant, the risk of isolation and limited impact is a
 serious one. The paper suggests how to consider and avoid these perils, in
 order to strengthen the contribution research on trust makes towards
 better practice, and in order to conquer more legitimate space and
 recognition within institutionalised research. 			
Journal: Journal of Trust Research 
Pages: 155-171 
Issue: 2 
Volume: 3 
Year: 2013 
Month: 10 
X-DOI: 10.1080/21515581.2013.822676 
File-URL: http://hdl.handle.net/10.1080/21515581.2013.822676 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:3:y:2013:i:2:p:155-171




Template-Type: ReDIF-Article 1.0
Author-Name: Guido M�llering 
Author-X-Name-First: Guido 
Author-X-Name-Last: M�llering 
Title: Trust, calculativeness, and relationships: A special issue 20 years after Williamson's warning 
Abstract:
 This article addresses the relationship between trust and calculativeness.
 It summarises the arguments put forward by Oliver Williamson in 1993
 (Williamson, O. E. [1993]. Calculativeness, trust, and economic
 organization. <italic>The Journal of Law and Economics, 36</italic>,
 453-486) and the debate that followed in the two decades afterwards. This
 includes a citation analysis of 432 articles from Web of Science indices.
 The article then introduces and discusses the five contributions to the
 <italic>Journal of Trust Research</italic> Special Issue on this topic.
 Overall, the debate points to pivotal issues for the conceptualization and
 empirical study of trust, especially the experience of Knightian
 uncertainty and the variety of bases for human relationships and
 interactions.
Journal: Journal of Trust Research 
Pages: 1-21 
Issue: 1 
Volume: 4 
Year: 2014 
Month: 4 
X-DOI: 10.1080/21515581.2014.891316 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.891316 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:4:y:2014:i:1:p:1-21




Template-Type: ReDIF-Article 1.0
Author-Name: Lucien Karpik 
Author-X-Name-First: Lucien 
Author-X-Name-Last: Karpik 
Title: Trust: Reality or illusion? A critical examination of Williamson 
Abstract:
 For Oliver Williamson, the concept of trust is useless (Williamson, O. E.
 [1993]. Calculativeness, trust, and economic organization. <italic>The
 Journal of Law and Economics, 36</italic>, 453-486). Whenever a
 calculative approach is possible, and he believes it is for economic and
 social exchange in general with the exception of relations between family,
 friends and lovers, cooperation becomes self-sustaining because it is
 founded exclusively on the convergence of interests. My critical
 examination bears on the generality and the realism of the conditions
 underlying this postulate, namely the presence of a common calculative
 space and the existence of a shared observational world. It tends to show
 in particular that Williamson confuses calculation and judgement and, as a
 result, he fails to disqualify the use of the notion of trust for either
 social exchange or market relations.
Journal: Journal of Trust Research 
Pages: 22-33 
Issue: 1 
Volume: 4 
Year: 2014 
Month: 4 
X-DOI: 10.1080/21515581.2014.891318 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.891318 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:4:y:2014:i:1:p:22-33




Template-Type: ReDIF-Article 1.0
Author-Name: Morten Frederiksen 
Author-X-Name-First: Morten 
Author-X-Name-Last: Frederiksen 
Title: Calculativeness and trust: A view from phenomenology 
Abstract:
 Oliver Williamson's characterisation of calculativeness as inimical to
 trust (Williamson, O. E. [1993]. Calculativeness, trust, and economic
 organization. <italic>The Journal of Law and Economics, 36</italic>,
 453-486) contradicts most sociological trust research. However, a similar
 argument is found within trust phenomenology. This paper reinvestigates
 Williamson's argument from the perspective of L�gstrup's phenomenological
 theory of trust. Contrary to Williamson, however, L�gstrup's contention is
 that trust, not calculativeness, is the default attitude and only when
 suspicion is awoken does trust falter. This paper argues that while
 Williamson's distinction between calculativeness and trust is supported by
 phenomenology, the analysis needs to take actual subjective experience
 into consideration. It points out that, first, L�gstrup places trust
 alongside calculativeness as a different mode of engaging in social
 interaction, rather conceiving of trust as a state or the outcome of a
 decision-making process. Second, the analysis must take into consideration
 that people often engage in interaction on the basis of familiarity rather
 than calculation. Finally, the institutionally multilayered character of
 social interaction means that trust and calculativeness cannot a priori be
 separated into non-market and market relations. Rather, it is reasonable
 to expect that both trust and calculativeness may exist within both market
 and non-market relations.
Journal: Journal of Trust Research 
Pages: 34-43 
Issue: 1 
Volume: 4 
Year: 2014 
Month: 4 
X-DOI: 10.1080/21515581.2014.891319 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.891319 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:4:y:2014:i:1:p:34-43




Template-Type: ReDIF-Article 1.0
Author-Name: Marc A. Cohen 
Author-X-Name-First: Marc A. 
Author-X-Name-Last: Cohen 
Title: Genuine, non-calculative trust with calculative antecedents: Reconsidering Williamson on trust 
Abstract:
 This short paper defends Oliver Williamson's claim that talk of trust is
 'redundant at best and can be misleading' when trust is defined as a form
 of calculated risk (Williamson, O. E. [1993]. Calculativeness, trust, and
 economic organization. <italic>The Journal of Law and Economics,
 36</italic>, 453-486). And this paper accepts Williamson's claim that
 'Calculative trust is a contradiction in terms'. But the present paper
 defends a conception of genuine, non-calculative trust that is compatible
 with calculative considerations and calculative antecedents. This
 conception of trust creates space for genuine (non-calculative) trust
 relationships in the economic order - in which calculative considerations
 and antecedents (most often) play an essential role.
Journal: Journal of Trust Research 
Pages: 44-56 
Issue: 1 
Volume: 4 
Year: 2014 
Month: 4 
X-DOI: 10.1080/21515581.2014.891320 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.891320 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:4:y:2014:i:1:p:44-56




Template-Type: ReDIF-Article 1.0
Author-Name: Harvey S. James 
Author-X-Name-First: Harvey S. 
Author-X-Name-Last: James 
Title: You can have your trust and calculativeness, too: Uncertainty, trustworthiness and the Williamson thesis 
Abstract:
 Oliver Williamson argues that a principal will only trust an agent when
 there are safeguards to ensure the agent has an incentive for
 trustworthiness (Williamson, O. E. [1993]. Calculativeness, trust, and
 economic organization. <italic>The Journal of Law and Economics,
 36</italic>, 453-486). However, such circumstances are devoid of
 vulnerability and possibility for betrayal. Williamson claims that this is
 not trust at all. I argue that a principal can be calculative in his/her
 decisions to trust an agent but be genuinely vulnerable to betrayal as
 well. The key is in distinguishing between an environment of risk and one
 of uncertainty. Uncertainty creates vulnerabilities for principals because
 of the difficulty in identifying and erecting safeguards that fully assure
 agent trustworthiness. In such conditions, a principal will also need to
 rely on the moral disposition of the agent to refrain from engaging in
 opportunistic behaviour. However, a reliance on moral dispositions creates
 the possibility of real betrayal. Thus, in an environment of uncertainty,
 a reliance on the moral dispositions of others means you can have your
 trust and calculativeness, too.
Journal: Journal of Trust Research 
Pages: 57-65 
Issue: 1 
Volume: 4 
Year: 2014 
Month: 4 
X-DOI: 10.1080/21515581.2014.891321 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.891321 
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Handle: RePEc:taf:jtrust:v:4:y:2014:i:1:p:57-65




Template-Type: ReDIF-Article 1.0
Author-Name: Ren� Reich-Graefe 
Author-X-Name-First: Ren� 
Author-X-Name-Last: Reich-Graefe 
Title: Calculative trust: Oxymoron or tautology? 
Abstract:
 The Williamsonian model of trust (Williamson, O. E. [1993].
 Calculativeness, trust, and economic organization. <italic>The Journal of
 Law and Economics, 36</italic>, 453-486) makes the claim that the term
 'trust' is regularly misused in social sciences research for behavioural
 phenomena which are better explained in terms of 'calculativeness'. This
 essay explores the inescapably calculative nature of trust, organises the
 multiplex layers of calculative reciprocities and strategic preferences
 developed by trust parties and further explains how such individual and
 collectivised trust expectations and premises are 'bullet-proofed' into
 the self-referential and autopoietic process of the trust exchange. Humans
 are conditioned to calculatively trust for purposes of (economic)
 cooperation - a process that crucially requires the masking of
 calculativeness in their trust exchanges. Trust may therefore be best
 understood as double-blind calculativeness. Given the carefully shielded
 (self-)deceptive nature of trust relations - and as a conceptual and
 semantical consequence of such nature - it is not calculative trust, but
 its opposite, non-calculative trust, which is oxymoronic, i.e., a
 contradiction in terms.
Journal: Journal of Trust Research 
Pages: 66-82 
Issue: 1 
Volume: 4 
Year: 2014 
Month: 4 
X-DOI: 10.1080/21515581.2014.891322 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.891322 
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Handle: RePEc:taf:jtrust:v:4:y:2014:i:1:p:66-82




Template-Type: ReDIF-Article 1.0
Author-Name: Peter Ping Li 
Author-X-Name-First: Peter Ping 
Author-X-Name-Last: Li 
Title: A tentative typology of context for trust research and beyond 
Journal: Journal of Trust Research 
Pages: 83-89 
Issue: 2 
Volume: 4 
Year: 2014 
Month: 10 
X-DOI: 10.1080/21515581.2014.966489 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.966489 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:4:y:2014:i:2:p:83-89




Template-Type: ReDIF-Article 1.0
Author-Name: Andrew Wroe 
Author-X-Name-First: Andrew 
Author-X-Name-Last: Wroe 
Title: Political trust and job insecurity in 18 European polities 
Abstract:
 Several decades of trust research has confirmed that difficult national
 economic conditions help explain citizens' low levels of political trust.
 But research points to a much less important role for personal economic
 factors. The latter finding, it is argued here, is a result of flawed
 survey questions and model misspecification. We actually know very little
 about the precise economic concerns that may generate low levels of trust
 and about the mechanisms via which they do so, resulting in a rather thin
 causal story. This paper seeks to address this lacuna, focusing on an
 issue of increasing importance in advanced economies: job insecurity.
 Using individual-level data from 18 European polities at two different
 time points, the paper finds that job insecurity generates lower levels of
 trust in politicians, political parties and political institutions and
 lower levels of satisfaction with democratic performance. Importantly, job
 insecurity's effect does not diminish as one moves from specific to more
 diffuse objects of political trust, as previous research suggests it
 should. The paper also finds that the effect of job insecurity is
 exacerbated if citizens have negative perceptions of the performance of
 the wider economy. Finally, and drawing on the occupational psychology
 literature, the paper proposes a novel causal mechanism to link job
 insecurity to political trust. The intuition is that job insecurity
 violates a 'psychological-democratic' trust contract between workers and
 the state. The mechanism is consistent with the observed results. The
 paper thus contributes to both the empirical and theoretical debates on
 the linkages between political trust and economic performance.
Journal: Journal of Trust Research 
Pages: 90-112 
Issue: 2 
Volume: 4 
Year: 2014 
Month: 10 
X-DOI: 10.1080/21515581.2014.957291 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.957291 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:4:y:2014:i:2:p:90-112




Template-Type: ReDIF-Article 1.0
Author-Name: Rima Wilkes 
Author-X-Name-First: Rima 
Author-X-Name-Last: Wilkes 
Title: Trust in government: A micro-macro approach 
Abstract:
 To date, the political trust literature has been bifurcated along
 micro-macro lines. Some scholars have studied differences in political
 trust across individuals, while others have studied aggregate political
 trust levels over time. In this paper, I propose a micro-macro model that
 joins the two. I use the model and data from the 1958-2008 American
 National Election Studies to examine the effects of incumbent, economic
 and policy assessments on individual political trust and on political
 trust over time. The results show that although economic and policy
 assessments impact individual-level political trust, they do not explain
 the more general trend. Assessments of incumbents, however, explain both.
 I argue that studies of political trust need to pay greater attention to
 the distinction between effect, mean and compositional changes. Only those
 predictors that exhibit the latter two can usefully explain why political
 trust changes over time. The paper concludes with a discussion of the
 utility of the micro-macro approach for the study of political and other
 forms of trust.
Journal: Journal of Trust Research 
Pages: 113-131 
Issue: 2 
Volume: 4 
Year: 2014 
Month: 10 
X-DOI: 10.1080/21515581.2014.889835 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.889835 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:4:y:2014:i:2:p:113-131




Template-Type: ReDIF-Article 1.0
Author-Name: Benjamin Six 
Author-X-Name-First: Benjamin 
Author-X-Name-Last: Six 
Title: A pragmatic contribution for a more reflexive institution-based trust 
Abstract:
 This paper presents a philosophical reflection on the concept of trust in
 order to promote a pragmatic reflexivity in institutionalist theory. The
 objective of this article is to indicate why the best way to deal with
 trust issues is to reflexively balance their rational and routine origins.
 Understood as an individualist effort for the rational action theory, such
 reflexive requirement nevertheless asks for a complex interrogation of the
 nature of the intersubjectivity at stake. To fully understand the sources
 and the mechanisms of institution-based trust requires taking into account
 the peculiar bond that actors have with their own institutional framing as
 a condition of stability of their common-sense world. People rely on
 institutions to interact on daily basis and reflexivity is the mechanism
 that operates the equilibrium between individual reason and institutional
 routine. Neoinstitutionalist approaches in organisational theory are often
 understood as having integrated such modality. We believe on the contrary
 that they have not sufficiently taken into account the reflexive
 requirement where a pragmatic understanding of institutional trust does.
 Our contribution calls then for a research methodology based on scientific
 humility and for the definition of pluralist and experimental collective
 action principles.
Journal: Journal of Trust Research 
Pages: 132-146 
Issue: 2 
Volume: 4 
Year: 2014 
Month: 10 
X-DOI: 10.1080/21515581.2014.957290 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.957290 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:4:y:2014:i:2:p:132-146




Template-Type: ReDIF-Article 1.0
Author-Name: Maja Graso 
Author-X-Name-First: Maja 
Author-X-Name-Last: Graso 
Author-Name: Lixin Jiang 
Author-X-Name-First: Lixin 
Author-X-Name-Last: Jiang 
Author-Name: Tahira M. Probst 
Author-X-Name-First: Tahira M. 
Author-X-Name-Last: Probst 
Author-Name: Wendi L. Benson 
Author-X-Name-First: Wendi L. 
Author-X-Name-Last: Benson 
Title: Cross-level effects of procedural justice perceptions on faculty trust 
Abstract:
 The progression in the organisational justice literature has extended
 beyond the individual employee level towards recognising the importance of
 one's work unit and its potential to affect individual reactions to
 unfairness. This study contributes to existing multilevel justice research
 by assessing whether aggregate (i.e. unit-level) fairness perceptions
 influence the relationship between individuals' perceived violation of
 procedural justice and trust in management. Hypotheses were tested within
 a sample of faculty nested within different departments of a university
 undergoing an institution-wide budget cuts allocation process. Results
 largely supported our expectations: (1) the previously established
 individual-level relationships between procedural justice and trust were
 replicated in the faculty sample; (2) department-level procedural justice
 perceptions were related to trust in administration and (3)
 department-level procedural justice perceptions were shown to moderate the
 relationship between individual-level procedural justice perceptions and
 trust in management. Theoretical and practical implications of considering
 the context of individual-level procedural justice perceptions and
 reactions are discussed.
Journal: Journal of Trust Research 
Pages: 147-166 
Issue: 2 
Volume: 4 
Year: 2014 
Month: 10 
X-DOI: 10.1080/21515581.2014.966830 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.966830 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:4:y:2014:i:2:p:147-166




Template-Type: ReDIF-Article 1.0
Author-Name: Morten Frederiksen 
Author-X-Name-First: Morten 
Author-X-Name-Last: Frederiksen 
Title: Relational trust: Outline of a Bourdieusian theory of interpersonal trust 
Abstract:
 While the cognitive, behavioural and emotional aspects of trust are widely
 investigated within trust research, the relational character of trust
 remains underdeveloped. Nonetheless, many social scientific theories of
 trust underscore that trust is fundamentally a relational phenomenon. This
 article presents a theoretical investigation of the relational
 characteristics of interpersonal trust within Pierre Bourdieu's relational
 social theory. The analysis pursues the constitution of interpersonal
 trust within the dual temporal dynamics of the social. 'Habitus', linked
 to diachronous time, describes the development of familiarity and the
 experience with justifications for trust. 'The practical sense', linked to
 synchronous time, describes the situated constitution of perception and
 understanding from which trust emerges as the aligning of interaction and
 meaning. Together, these constitute the process of trusting as an
 anticipation of forthcoming events which is linked both to experience and
 to potentials inscribed in the situation. By introducing the Bourdieusian
 framework in the analysis of interpersonal trust, important conceptual
 linkages emerge between aspects of trust otherwise treated separately in
 trust research.
Journal: Journal of Trust Research 
Pages: 167-192 
Issue: 2 
Volume: 4 
Year: 2014 
Month: 10 
X-DOI: 10.1080/21515581.2014.966829 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.966829 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:4:y:2014:i:2:p:167-192




Template-Type: ReDIF-Article 1.0
Author-Name: Peter Ping Li 
Author-X-Name-First: Peter 
Author-X-Name-Last: Ping Li 
Author-Name: Donald L. Ferrin 
Author-X-Name-First: Donald L. 
Author-X-Name-Last: Ferrin 
Author-Name: Guido M�llering 
Author-X-Name-First: Guido 
Author-X-Name-Last: M�llering 
Title: Trust research community misses an outstanding scholar and friend: Graham Dietz (1969-2014) 
Journal: Journal of Trust Research 
Pages: 1-2 
Issue: 1 
Volume: 5 
Year: 2015 
Month: 4 
X-DOI: 10.1080/21515581.2015.1009716 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1009716 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:5:y:2015:i:1:p:1-2




Template-Type: ReDIF-Article 1.0
Author-Name: Hiski Haukkala 
Author-X-Name-First: Hiski 
Author-X-Name-Last: Haukkala 
Author-Name: Johanna Vuorelma 
Author-X-Name-First: Johanna 
Author-X-Name-Last: Vuorelma 
Author-Name: Carina van de Wetering 
Author-X-Name-First: Carina 
Author-X-Name-Last: van de Wetering 
Title: Trust in international relations - A useful tool? 
Journal: Journal of Trust Research 
Pages: 3-7 
Issue: 1 
Volume: 5 
Year: 2015 
Month: 4 
X-DOI: 10.1080/21515581.2015.1008009 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1008009 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:5:y:2015:i:1:p:3-7




Template-Type: ReDIF-Article 1.0
Author-Name: Jan Ruzicka 
Author-X-Name-First: Jan 
Author-X-Name-Last: Ruzicka 
Author-Name: Vincent Charles Keating 
Author-X-Name-First: Vincent Charles 
Author-X-Name-Last: Keating 
Title: Going global: Trust research and international relations 
Abstract:
 In this review article we explore the growing body of literature on the
 subject of trust in the field of international relations. We argue that
 the international level represents a unique challenge for trust research.
 This is so because some of the most pressing problems facing the world
 today require the development of trusting relationships internationally.
 In addition, the international environment is structurally different from
 domestic or personal relations on which much of the trust literature has
 focused so far. We identify three main strands of trust literature in
 international relations - rationalist, social and psychological. We not
 only note the contributions these have made to understanding the role of
 trust internationally, but also highlight areas where more research is
 needed. Particularly, we argue that this includes theorising processes of
 trust-building, the identification of trusting relationships and the
 development of a normative case for trust among states.
Journal: Journal of Trust Research 
Pages: 8-26 
Issue: 1 
Volume: 5 
Year: 2015 
Month: 4 
X-DOI: 10.1080/21515581.2015.1009082 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1009082 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:5:y:2015:i:1:p:8-26




Template-Type: ReDIF-Article 1.0
Author-Name: Clara Weinhardt 
Author-X-Name-First: Clara 
Author-X-Name-Last: Weinhardt 
Title: Relational trust in international cooperation: The case of North-South trade negotiations 
Abstract:
 The positive impact of trust on the willingness to cooperate has been
 widely recognised within social sciences. Trust, however, has not been
 adequately incorporated into the dominant paradigms on explaining
 international cooperation in international relations. This paper argues
 that in situations of uncertainty, trusting or mistrusting a cooperation
 partner influences the negotiating behaviour of state actors. Trusting
 behaviour is understood to be based on a non-rational mode of reasoning,
 which shapes negotiating behaviour beyond the cognitive calculation of
 risks in a given situation. Whether or not the other actor is considered
 as trustworthy depends to a large extent on the conception of the identity
 relationship between the cooperation partners. This is suggestive of a
 constructivist understanding of trust as a relational, identity-based
 concept that is difficult to capture using a measurable, calculative
 notion of trust employed in a game-theoretical, strictly rationalist
 framework. The article presents two conceptual lenses: benevolence-based
 trust and identification-based trust. The empirical analysis covers
 evidence from two of the six regions that were negotiating an Economic
 Partnership Agreement with the European Union: West Africa and the
 Caribbean region.
Journal: Journal of Trust Research 
Pages: 27-54 
Issue: 1 
Volume: 5 
Year: 2015 
Month: 4 
X-DOI: 10.1080/21515581.2015.1007460 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1007460 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:5:y:2015:i:1:p:27-54




Template-Type: ReDIF-Article 1.0
Author-Name: Christoph Elhardt 
Author-X-Name-First: Christoph 
Author-X-Name-Last: Elhardt 
Title: The causal nexus between trust, institutions and cooperation in international relations 
Abstract:
 The aim of this paper is to dissect the causal nexus between trust,
 institutions and cooperation in international relations (IR) and to
 highlight the theoretical and empirical potential of bringing trust from
 the periphery to the centre of our debates about international
 cooperation. My central argument is that the concept of trust allows us to
 explain particularly risky forms of international cooperation where the
 costs of being exploited outweigh the potential gains of cooperation,
 actors have an incentive to defect if others cooperate, and uncertainty
 about others' preferences and constraints cannot be fully reduced by
 international institutions. As most institutions in IR remain incomplete,
 scholars of international cooperation should hence pay more attention to
 trust-based forms of risk absorption. Moreover, the paper argues that the
 creation of trust is best conceptualised as a process of costly
 signalling. In order to test the causal link between trust and
 cooperation, the paper analyses Germany's consent to give up the
 Deutschmark and to create a common European currency in 1989. Germany's
 initial mistrust regarding France's trustworthiness in monetary affairs
 could be overcome by the exchange of costly signals. I show that the
 creation of trust was a necessary part of a causal mechanism bridging the
 analytical gap between Germany's general preferences for monetary
 cooperation and the actual creation of European Monetary Union under
 conditions of risk and uncertainty.
Journal: Journal of Trust Research 
Pages: 55-77 
Issue: 1 
Volume: 5 
Year: 2015 
Month: 4 
X-DOI: 10.1080/21515581.2015.1007459 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1007459 
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Handle: RePEc:taf:jtrust:v:5:y:2015:i:1:p:55-77




Template-Type: ReDIF-Article 1.0
Author-Name: Philipp Brugger 
Author-X-Name-First: Philipp 
Author-X-Name-Last: Brugger 
Title: Trust as a discourse: Concept and measurement strategy - First results from a study on German trust in the USA 
Abstract:
 This article conceptualises state-level trust and presents a measurement
 strategy. The widespread practice of relying on the state-as-person
 metaphor to analyse state behaviour is problematic when ideational trust
 concepts are concerned. The psychological component of these concepts
 overstretches state personhood. However, state-level trust can be
 conceptualised as a discourse in which trusting images predominate and
 mistrusting ones are largely absent. I discuss how a state-level trust
 discourse differs from ideational individual trust concepts and why -
 despite the ontological differences - there are several functional
 similarities between individual and state-level trust. After investigating
 several processes by which a trusting discourse can be established, I
 develop a content analytical method to measure trusting, neutral and
 mistrusting images. To establish the basic applicability of this method,
 results from a pilot study on German trust in the USA in the early 2000s
 are presented. The data show a significant change in the relative
 prominence of trusting and mistrusting images, which coincides with
 important political events such as 9/11 and the 2003 Iraq invasion.
Journal: Journal of Trust Research 
Pages: 78-100 
Issue: 1 
Volume: 5 
Year: 2015 
Month: 4 
X-DOI: 10.1080/21515581.2015.1011164 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1011164 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:5:y:2015:i:1:p:78-100




Template-Type: ReDIF-Article 1.0
Author-Name: Peter Ping Li 
Author-X-Name-First: Peter Ping 
Author-X-Name-Last: Li 
Title: The duality of unity-in-diversity in trust research: The conceptual and methodological implications for trust research 
Journal: Journal of Trust Research 
Pages: 103-108 
Issue: 2 
Volume: 5 
Year: 2015 
Month: 10 
X-DOI: 10.1080/21515581.2015.1076136 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1076136 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:5:y:2015:i:2:p:103-108




Template-Type: ReDIF-Article 1.0
Author-Name: C. Ashley Fulmer 
Author-X-Name-First: C. Ashley 
Author-X-Name-Last: Fulmer 
Author-Name: Michele J. Gelfand 
Author-X-Name-First: Michele J. 
Author-X-Name-Last: Gelfand 
Title: Trust after violations: Are collectivists more or less forgiving? 
Abstract:
 Trust violations occur during social interactions, yet little research has
 studied trust in the aftermath of violations. In this study, we examine
 how trustors respond to trust violations differently, depending on their
 levels of collectivism and whether the violation is from an ingroup or
 outgroup member. We argue that although highly collectivistic individuals
 are forgiving after minor ingroup trust violations, when ingroup
 violations are severe, they will react negatively - lose trust easily and
 restore trust with much difficulty - effectively treating the ingroup
 member as an outgroup member. Individuals who are low on collectivism, by
 contrast, do not differentiate the severity of violations from ingroup and
 outgroup members. Two studies, one online attitudinal study using
 scenarios and one laboratory experiment using an iterated trust game, were
 conducted to test this hypothesis. Study 1 illustrated these effects,
 mediated by trustor anger. Study 2 replicated these findings with actual
 behaviour in a trust game and further showed that trustor's group
 identification exacerbated these effects.
Journal: Journal of Trust Research 
Pages: 109-131 
Issue: 2 
Volume: 5 
Year: 2015 
Month: 10 
X-DOI: 10.1080/21515581.2015.1051050 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1051050 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:5:y:2015:i:2:p:109-131




Template-Type: ReDIF-Article 1.0
Author-Name: Jacco L. Wielhouwer 
Author-X-Name-First: Jacco L. 
Author-X-Name-Last: Wielhouwer 
Title: The public cost of broken trust: Spillover effects of financial reporting irregularities 
Abstract:
 A common justification for new or more intensified regulation of
 accounting firms and financial reporting is to restore and enhance public
 trust. In this paper I explore whether trust is indeed significantly
 damaged by financial reporting irregularities ('irregularities' hereafter)
 and, if so, the magnitude of the resulting costs. In particular, using an
 event study approach I analyse whether, for firms listed in the
 Netherlands, domestic and foreign irregularities over the February 2003 to
 March 2004 period have a significant impact on the stock prices of
 <italic>other</italic> firms. I distinguish effects due to reduced
 expected cash flows (direct exposure) and effects due to broken trust (no
 direct exposure). I find that irregularities at domestic firms are
 associated with significantly negative abnormal trust-related returns at
 other firms. Overreactions to the news only partially offset these
 negative trust-related abnormal returns and hence irregularities among
 domestic firms may significantly damage trust. Irregularities of foreign
 firms, however, do not appear to have a long-term effect on domestic
 firms' stock prices. This study sheds light on spillover costs in general
 and on the costs related to broken public trust more specifically.
Journal: Journal of Trust Research 
Pages: 132-152 
Issue: 2 
Volume: 5 
Year: 2015 
Month: 10 
X-DOI: 10.1080/21515581.2014.998999 
File-URL: http://hdl.handle.net/10.1080/21515581.2014.998999 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:5:y:2015:i:2:p:132-152




Template-Type: ReDIF-Article 1.0
Author-Name: Neve Isaeva 
Author-X-Name-First: Neve 
Author-X-Name-Last: Isaeva 
Author-Name: Reinhard Bachmann 
Author-X-Name-First: Reinhard 
Author-X-Name-Last: Bachmann 
Author-Name: Alexandra Bristow 
Author-X-Name-First: Alexandra 
Author-X-Name-Last: Bristow 
Author-Name: Mark N.K. Saunders 
Author-X-Name-First: Mark N.K. 
Author-X-Name-Last: Saunders 
Title: Why the epistemologies of trust researchers matter 
Abstract:
 In this thought piece we take stock of and evaluate the nature of
 knowledge production in the field of trust research by examining the
 epistemologies of 167 leading trust scholars, who responded to a short
 survey. Following a brief review of major epistemological perspectives, we
 discuss the nature of the prevalent views and their geographical
 distribution within our field. We call on trust researchers to engage in
 epistemological reflection, develop their own awareness of alternative
 epistemologies, and ensure their work draws on and cites relevant research
 contrary to their preferred epistemological approach. To support this we
 ask editors of relevant journals to foster pluralism in trust research,
 publishing work from a range of epistemologies.
Journal: Journal of Trust Research 
Pages: 153-169 
Issue: 2 
Volume: 5 
Year: 2015 
Month: 10 
X-DOI: 10.1080/21515581.2015.1074585 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1074585 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:5:y:2015:i:2:p:153-169




Template-Type: ReDIF-Article 1.0
Author-Name: Guido M�llering 
Author-X-Name-First: Guido 
Author-X-Name-Last: M�llering 
Title: The practical wisdom of trust: An interview with Bart Nooteboom 
Abstract:
 In this interview, Bart Nooteboom talks about his experiences and
 contributions in trust research regarding the relationship between trust
 and innovation, transaction cost economics, social psychology, parochial
 altruism, contracts, American pragmatism, cognitive distance, agent-based
 simulation, experiments, network analysis, transdisciplinarity, and ethics
 as well as current affairs (e.g. the Greek debt crisis) and his philosophy
 blog. The recurrent theme regarding the trust process is one of tensions
 between seemingly opposed concepts and the need to find 'the middle'
 between extremes in line with Aristotelian virtue ethics and 'practical
 wisdom'.
Journal: Journal of Trust Research 
Pages: 170-183 
Issue: 2 
Volume: 5 
Year: 2015 
Month: 10 
X-DOI: 10.1080/21515581.2015.1070731 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1070731 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:5:y:2015:i:2:p:170-183




Template-Type: ReDIF-Article 1.0
Author-Name: Donald L. Ferrin 
Author-X-Name-First: Donald L. 
Author-X-Name-Last: Ferrin 
Title: Insights and observations on the decision to trust in both science and practice: Interview with Robert F. Hurley 
Abstract:
 In this interview, Dr Robert F. Hurley shares his own professional journey
 through the worlds of scientific research on trust and the practical
 application of trust research. Dr Hurley also shares his views on the
 nature, magnitude, and causes of the science-practice gap, and he
 discusses how practitioners and scholars might fruitfully bridge the gap.
Journal: Journal of Trust Research 
Pages: 184-198 
Issue: 2 
Volume: 5 
Year: 2015 
Month: 10 
X-DOI: 10.1080/21515581.2015.1072543 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1072543 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:5:y:2015:i:2:p:184-198




Template-Type: ReDIF-Article 1.0
Author-Name: Peter Ping Li 
Author-X-Name-First: Peter Ping 
Author-X-Name-Last: Li 
Title: The holistic and contextual natures of trust: past, present, and future research 
Journal: Journal of Trust Research 
Pages: 1-6 
Issue: 1 
Volume: 6 
Year: 2016 
Month: 4 
X-DOI: 10.1080/21515581.2016.1159966 
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1159966 
File-Format: text/html
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:1:p:1-6




Template-Type: ReDIF-Article 1.0
Author-Name: Bart S. Vanneste 
Author-X-Name-First: Bart S. 
Author-X-Name-Last: Vanneste 
Title: From interpersonal to interorganisational trust: The role of indirect reciprocity 
Abstract:
 How does interpersonal trust (i.e. between individuals) lead to
 interorganisational trust (i.e. between groups of individuals)? I build a
 bottom-up theory in which interorganisational trust arises from
 individuals and their dispositions, actions and observations. The theory
 is based on indirect reciprocity, whereby A helps B and then C helps A.
 Using a simulation model, I analyse (a) whether indirect reciprocity can
 lead to trust between two organisations even when many people are
 involved, when the extent of their indirect reciprocation differs, and
 when helping others is costly; and (b) how the presence of a boundary
 spanner affects this process. The main findings are that (a) indirect
 reciprocity can indeed create interorganisational trust under such
 conditions, and that, in fact, indirect may outperform direct reciprocity.
 Furthermore, (b) boundary spanners can decrease or increase
 interorganisational trust: they may decrease it by boosting their own
 trust at the expense of that of others, and they may increase it by
 enhancing indirect reciprocity for everyone through four mechanisms:
 contributing, discriminating, initiating and consolidating.
Journal: Journal of Trust Research 
Pages: 7-36 
Issue: 1 
Volume: 6 
Year: 2016 
Month: 4 
X-DOI: 10.1080/21515581.2015.1108849 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1108849 
File-Format: text/html
File-Restriction: Access to full text is restricted to subscribers. 
Handle: RePEc:taf:jtrust:v:6:y:2016:i:1:p:7-36




Template-Type: ReDIF-Article 1.0
Author-Name: Joseph A. Hamm 
Author-X-Name-First: Joseph A. 
Author-X-Name-Last: Hamm 
Author-Name: Lesa Hoffman 
Author-X-Name-First: Lesa 
Author-X-Name-Last: Hoffman 
Author-Name: Alan J. Tomkins 
Author-X-Name-First: Alan J. 
Author-X-Name-Last: Tomkins 
Author-Name: Brian H. Bornstein 
Author-X-Name-First: Brian H. 
Author-X-Name-Last: Bornstein 
Title: On the influence of trust in predicting rural land owner cooperation with natural resource management institutions 
Abstract:
 Contemporary natural resource management (NRM) emphasises the role of the
 public in general and land owners in particular as voluntary participants
 in the process. Understanding the role of trust in voluntary cooperation
 is therefore critical, but the current state of the relevant literature is
 such that it fails to systematically address a few important issues. This
 inquiry sought to address these issues by presenting and testing a model
 of land owners&#x2019; trust in and cooperation with a NRM institution.
 The model hypothesises that the six major drivers of trust in this context
 (dispositional trust, care, competence, confidence, procedural fairness
 and salient values similarity) are distinct but correlated constructs that
 drive cooperation and whose effects are moderated by the sophistication
 (relevant knowledge and experience) of the trustor. The results provide
 complicated partial support for the hypotheses and suggest that (1)
 although the six constructs are separable, their effects on cooperation
 are not as distinct as expected; (2) the most important consideration for
 cooperation may, in fact, be a broader evaluation -- potentially a
 willingness to be vulnerable to the target and (3) if sophistication is an
 important moderator of the effect of trust, it is likely to require only a
 low level of general sophistication about the target institution to
 encourage trustors to rely most strongly on their perceptions of the
 institution itself.
Journal: Journal of Trust Research 
Pages: 37-62 
Issue: 1 
Volume: 6 
Year: 2016 
Month: 4 
X-DOI: 10.1080/21515581.2015.1108202 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1108202 
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Template-Type: ReDIF-Article 1.0
Author-Name: Dale E. Zand 
Author-X-Name-First: Dale E. 
Author-X-Name-Last: Zand 
Title: Reflections on trust and trust research: then and now 
Abstract:
 In this essay, Dale Zand, a pioneer in the origin of trust research,
 recalls perceptions of trust decades ago, reviews memorable encounters
 that shaped his interest in trust, and explores the influence of trust on
 his subsequent work. He comments on several aspects of current views of
 trust and poses probing questions on trust research now and in the future.
Journal: Journal of Trust Research 
Pages: 63-73 
Issue: 1 
Volume: 6 
Year: 2016 
Month: 4 
X-DOI: 10.1080/21515581.2015.1134332 
File-URL: http://hdl.handle.net/10.1080/21515581.2015.1134332 
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Template-Type: ReDIF-Article 1.0
Author-Name: F. David Schoorman 
Author-X-Name-First: F. 
Author-X-Name-Last: David Schoorman 
Author-Name: Roger C. Mayer 
Author-X-Name-First: Roger C. 
Author-X-Name-Last: Mayer 
Author-Name: James H. Davis 
Author-X-Name-First: James H. 
Author-X-Name-Last: Davis 
Title: Preface: <italic>Empowerment in veterinary clinics: the role of trust in delegation</italic> 
Journal: Journal of Trust Research 
Pages: 74-75 
Issue: 1 
Volume: 6 
Year: 2016 
Month: 4 
X-DOI: 10.1080/21515581.2016.1161884 
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1161884 
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:1:p:74-75




Template-Type: ReDIF-Article 1.0
Author-Name: F. David Schoorman 
Author-X-Name-First: F. 
Author-X-Name-Last: David Schoorman 
Author-Name: Roger C. Mayer 
Author-X-Name-First: Roger C. 
Author-X-Name-Last: Mayer 
Author-Name: James H. Davis 
Author-X-Name-First: James H. 
Author-X-Name-Last: Davis 
Title: Empowerment in veterinary clinics: the role of trust in delegation<xref ref-type="fn" rid="FN0001"/> 
Abstract:
 Several authors have suggested that trust is important to empowerment.
 This research develops the theoretical relationship between empowerment
 and trust. Trust, defined as a willingness to be vulnerable, was found to
 contribute to managers&#x2019; taking greater risks in their relationships
 with their employees through increased delegation of authority. Results
 show strong support that trust for an employee is a function of the
 employee&#x2019;s perceived ability, benevolence, and integrity, as well
 as the manager&#x2019;s propensity to trust.
Journal: Journal of Trust Research 
Pages: 76-90 
Issue: 1 
Volume: 6 
Year: 2016 
Month: 4 
X-DOI: 10.1080/21515581.2016.1153479 
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1153479 
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:1:p:76-90




Template-Type: ReDIF-Article 1.0
Author-Name: F. David Schoorman 
Author-X-Name-First: F. David 
Author-X-Name-Last: Schoorman 
Author-Name: Roger C. Mayer 
Author-X-Name-First: Roger C. 
Author-X-Name-Last: Mayer 
Author-Name: James H. Davis 
Author-X-Name-First: James H. 
Author-X-Name-Last: Davis 
Title: Perspective: <italic>Empowerment in veterinary clinics: the role of trust in delegation</italic> 
Journal: Journal of Trust Research 
Pages: 91-95 
Issue: 1 
Volume: 6 
Year: 2016 
Month: 4 
X-DOI: 10.1080/21515581.2016.1161887 
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1161887 
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:1:p:91-95




Template-Type: ReDIF-Article 1.0
Author-Name: Marc A. Cohen 
Author-X-Name-First: Marc A. 
Author-X-Name-Last: Cohen 
Title: The question of public trust in business. Comments on Jared D. Harris, Brian T. Moriarty, and Andrew C. Wicks (eds.), <italic>Public Trust in Business</italic>. Cambridge: Cambridge University Press, 2014 
Abstract:
 Jared D. Harris, Brian T. Moriarty, and Andrew C. Wicks&#x2019; recent
 book collects 11 chapters by well-known scholars on the question of public
 trust in business, published along with an introduction and conclusion by
 the editors. But the collection does not make progress on what this
 reviewer takes to be the two essential questions. This review outlines
 those questions and then addresses a further, more technical difficulty
 with the conceptualisations of trust at work across the chapters. The
 central theme here is that business as an institution has obligations to
 society; we -- the public -- trust business to act on those obligations;
 and when business violates those obligations our trust is betrayed. The
 essays collected in this volume do not directly address the question of
 what those obligations are, but this should be the starting point for an
 investigation of public trust in business.
Journal: Journal of Trust Research 
Pages: 96-103 
Issue: 1 
Volume: 6 
Year: 2016 
Month: 4 
X-DOI: 10.1080/21515581.2016.1153975 
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1153975 
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:1:p:96-103




Template-Type: ReDIF-Article 1.0
Author-Name: Donald L. Ferrin
Author-X-Name-First: Donald L.
Author-X-Name-Last: Ferrin
Author-Name: Cecily D. Cooper
Author-X-Name-First: Cecily D.
Author-X-Name-Last: Cooper
Author-Name: Kurt T. Dirks
Author-X-Name-First: Kurt T.
Author-X-Name-Last: Dirks
Author-Name: Peter H. Kim
Author-X-Name-First: Peter H.
Author-X-Name-Last: Kim
Title: Heads will roll! Routes to effective trust repair in the aftermath of a CEO transgression
Abstract: 
 CEO transgressions are a common storyline in today's business press. Such incidents result in the need to repair trust for both the CEO and the organisation that the CEO leads. Existing empirical research on trust repair has focused primarily on interpersonal trust, resulting in a body of knowledge that provides many insights to the errant CEO but few insights for those who aim to repair trust in the organisation. Since organisations also need to regain the trust of stakeholders after a CEO transgression, research on organisational trust repair is clearly warranted. Organisations have options for trust repair that are not available to individuals (e.g. dismissing the transgressor), these actions may be initiated by parties other than the culpable party (e.g. the Board of Directors), and the mechanisms underlying organisational versus interpersonal trust repair may differ. However, trust in CEOs and their associated organisations may also be intertwined since the CEO is the symbolic representative of the organisation. To better understand how organisations and CEOs can repair trust in the aftermath of a CEO transgression, we conduct a scenario experiment examining two tactics that are commonly used in practice: CEO dismissal, and CEO apology + penance. We also examine the proposed underlying mechanisms of perceived repentance and perceived disentitativity. Results indicate that both tactics can influence trust in the CEO as well as the organisation, and that perceived repentance and perceived disentitativity mediate the effects of Board responses on trust in the CEO but not on trust in the organisation.
Journal: Journal of Trust Research
Pages: 7-30
Issue: 1
Volume: 8
Year: 2018
Month: 1
X-DOI: 10.1080/21515581.2017.1419877
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1419877
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Template-Type: ReDIF-Article 1.0
Author-Name: Davide Morselli
Author-X-Name-First: Davide
Author-X-Name-Last: Morselli
Author-Name: Stephanie Glaeser
Author-X-Name-First: Stephanie
Author-X-Name-Last: Glaeser
Title: Economic conditions and social trust climates in Europe over ten years: An ecological analysis of change
Abstract: 
 Two concurrent positions have driven research on the relationship between economic factors and social trust across countries: While some research has shown that unequal wealth distribution leads to poor social trust, other research has argued that social trust is the precondition to a country's economic performance and distribution of economic resources. Using an ecological linear growth model, this study tests these two concurrent positions with data from the first six rounds of the European Social Survey (ESS). This study focuses on the links between socio-economic conditions and inclusive social capital climates, i.e. social climates where inclusive attitudes and generalised trust are widely extended to outgroups. Two models are estimated with Bayesian methods and then compared. The results support the hypothesis that the diffusion of inclusive social capital climates can predict the improvement of a country's socio-economic conditions. However, they also support the opposite hypothesis, according to which the improvement of socio-economic conditions is pivotal in creating a climate of trust. Slightly stronger results are found for the latter hypothesis, suggesting that the enhancement of economic conditions and income distribution may be pivotal in reinforcing the social fabric.
Journal: Journal of Trust Research
Pages: 68-86
Issue: 1
Volume: 8
Year: 2018
Month: 1
X-DOI: 10.1080/21515581.2018.1442722
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1442722
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Template-Type: ReDIF-Article 1.0
Author-Name: Dominika Latusek
Author-X-Name-First: Dominika
Author-X-Name-Last: Latusek
Title: Moral space: An interview with Piotr Sztompka
Abstract: 
 In this article Piotr Sztompka talks about his recent research on social capital and its crucial ingredient: moral capital that provides grounds for cooperation within societies. He also describes influences that shaped his thinking about trust and social capital as well as indicates some promising research paths for future students of trust. Both theoretical inspirations as well as real-life experiences and observations can be, as it turns out, equally significant in shaping sociological thinking and theorising about trust-related phenomena.
Journal: Journal of Trust Research
Pages: 120-136
Issue: 1
Volume: 8
Year: 2018
Month: 1
X-DOI: 10.1080/21515581.2018.1448279
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1448279
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Template-Type: ReDIF-Article 1.0
Author-Name: Elena Tsankova
Author-X-Name-First: Elena
Author-X-Name-Last: Tsankova
Author-Name: Eric J. Vanman
Author-X-Name-First: Eric J.
Author-X-Name-Last: Vanman
Author-Name: Arvid Kappas
Author-X-Name-First: Arvid
Author-X-Name-Last: Kappas
Title: Interaction of stereotypical trustworthiness, facial resemblance, and group membership in the perception of trustworthiness and other traits
Abstract: 
 Trust begins with our first impression of others. But which matters most in forming the first impression that others possess stereotypically trustworthy facial features, that they look like us, or that they belong to our social group? This study explored the interaction among stereotypical trustworthiness, kinship (based on facial resemblance), and group membership (using arbitrary groups) in the formation of first impressions. Each participant rated 48 stimuli varying in stereotypical trustworthiness (trustworthy vs. untrustworthy), facial resemblance (self vs. other), and group membership (ingroup vs. outgroup) on three traits (trustworthiness, competence, and attractiveness). We observed unique interaction patterns for each of the three traits and we speculate that there is a match between the primacy of the information and the primacy of the evaluated dimension that influences the formation of first impressions. In addition, we propose that group membership may drive first impressions in the absence of kinship information. Our integrative approach brings us closer to understanding the formation of first impressions, and thus trustworthiness and trust, in real-life situations. Our findings outline stimulating directions for further research.
Journal: Journal of Trust Research
Pages: 31-44
Issue: 1
Volume: 8
Year: 2018
Month: 1
X-DOI: 10.1080/21515581.2018.1453824
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1453824
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Template-Type: ReDIF-Article 1.0
Author-Name: Alistair Cole
Author-X-Name-First: Alistair
Author-X-Name-Last: Cole
Author-Name: Stuart Fox
Author-X-Name-First: Stuart
Author-X-Name-Last: Fox
Author-Name: Romain Pasquier
Author-X-Name-First: Romain
Author-X-Name-Last: Pasquier
Author-Name: Ian Stafford
Author-X-Name-First: Ian
Author-X-Name-Last: Stafford
Title: Political trust in France’s multi-level government
Abstract: 
 Trust has long been identified as an essential component of social, economic and political life. Since the mid-1990s, there has been renewed interest in the concept driven by its perceived decline and reengagement with concepts of social capital. The article acknowledges these debates, especially the general context of decline in trust in western democracies, including in France, our country case. It is framed to answer a more parsimonious question, however. The analysis developed within the paper considers political trust within multiple layers of government at a single point and therefore provides a clearer picture of how citizens engage with complex governance arrangements where the primary responsibility for specific policy areas is often unclear. While attempts to measure or evaluate levels of political trust have generally been applied to the local or national level or, within the European context, the EU level, the article breaks new ground, by looking at how political trust varies within a multi-level governmental system. This article, which reports findings from a major nationwide survey of trust in France, concludes that distinct logics of institutional orders matter more for political trust than socio-demographic explanations.
Journal: Journal of Trust Research
Pages: 45-67
Issue: 1
Volume: 8
Year: 2018
Month: 1
X-DOI: 10.1080/21515581.2018.1457534
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1457534
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Template-Type: ReDIF-Article 1.0
Author-Name: Petra Ritzer-Angerer
Author-X-Name-First: Petra
Author-X-Name-Last: Ritzer-Angerer
Title: The role of intermediaries within trust rebuilding after financial crisis and encouraging implications for the existence of ‘calculative trust’
Abstract: 
 The collapse of Lehman Brothers seriously damaged trust in financial institutions and markets: The financial markets’ crisis became a trust crisis, with its decline affecting general confidence in banks, bankers and financial markets. Accordingly, it has become necessary to undertake research into the investment decision, looking specifically at trust and how it can be rebuilt. There is strong evidence for trust's importance in investment decisions and the investment advisory industry generally, with banks’ advice to investors playing an important role within the overall decision-making process. When investment decisions ultimately turn out to be wrong, trust in advisors clearly becomes seriously damaged.This article explains why trust in financial markets is closely connected with trust in intermediaries: The model of intermediaries in trust developed by James S. Coleman is transferred to bankers offering their customers investment advice, confirming the requirement for trust in investment. Further insights concern the question of why trust is damaged when investment decisions turn out badly and in overcoming the financial crisis, why intermediaries are crucial components in the trust repair process. Ultimately, a financial crisis which becomes a serious trust crisis implies that, contrary to assumptions in standard neoclassical models, the irrelevance of trust can no longer be defended. Furthermore, this means that ‘calculative trust’ does actually exist.
Journal: Journal of Trust Research
Pages: 87-102
Issue: 1
Volume: 8
Year: 2018
Month: 1
X-DOI: 10.1080/21515581.2018.1476870
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1476870
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Template-Type: ReDIF-Article 1.0
Author-Name: Lukas Kasten
Author-X-Name-First: Lukas
Author-X-Name-Last: Kasten
Title: Trustful behaviour is meaningful behaviour: Implications for theory on identification-based trusting relations
Abstract: 
 This article emphasises that trustful behaviour is meaningful behaviour which communicates that the interaction partner is perceived as a trustworthy actor. It shows how this almost trivial insight can enrich our theoretical understanding of trusting relations in a significant way. Three assumptions will be derived which emphasise the relational character of trust and which focus on causal and constitutive interactions between trustful behaviour and certain inter-subjective structures in which a relationship is embedded: first, trustful behaviour (re-)produces shared social identity; second, trustful behaviour satisfies the socio-emotional needs of the trusted actor; and third, trustful behaviour complies with a social norm and obligation to trust. These assumptions will be applied for a theoretical analysis of processes of building and maintaining identification-based trusting relations. It will be highlighted that the active celebration of trustful behaviour itself is necessary for the (re-)production of the socio-emotional foundation of an identification-based trusting relationship. Moreover, the theoretical analysis will provide a discussion of appropriate and effective reassurance strategies which actors may follow in times of uncertainty and doubt. In sum, the article provides a new perspective on the relationship between trust and risk: not only trustful behaviour is (objectively) risky, but also the refusal of trust. Actors who unnecessarily refuse to engage in trustful behaviour risk deteriorating the relationship.
Journal: Journal of Trust Research
Pages: 103-119
Issue: 1
Volume: 8
Year: 2018
Month: 1
X-DOI: 10.1080/21515581.2018.1479967
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1479967
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Template-Type: ReDIF-Article 1.0
Author-Name: Guido Möllering
Author-X-Name-First: Guido
Author-X-Name-Last: Möllering
Title: Embracing complexity: Exploring and refining trust research
Journal: Journal of Trust Research
Pages: 1-6
Issue: 1
Volume: 8
Year: 2018
Month: 1
X-DOI: 10.1080/21515581.2018.1489453
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1489453
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Template-Type: ReDIF-Article 1.0
Author-Name: Juan José Barrios
Author-X-Name-First: Juan José
Author-X-Name-Last: Barrios
Title: Trust and civic engagement: Evidence from six Latin American cities
Abstract: 
 This paper investigates the association between revealed attitudes of trust and participation in voluntary organisations and makes a contribution to the growing literature on the relation between attitudes, preferences, behaviour, and social participation (civic engagement). A distinguishing characteristic of this study is that it employs a unique data set that combines experimental and survey data of more than 3000 individuals of six Latin American cities. Results of the Trust Game show that trust is not significantly associated with civic engagement and the intensity of that engagement.
Journal: Journal of Trust Research
Pages: 187-203
Issue: 2
Volume: 7
Year: 2017
Month: 7
X-DOI: 10.1080/21515581.2016.1268966
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1268966
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:2:p:187-203




Template-Type: ReDIF-Article 1.0
Author-Name: Rose Omari
Author-X-Name-First: Rose
Author-X-Name-Last: Omari
Author-Name: Guido T. P. Ruivenkamp
Author-X-Name-First: Guido T. P.
Author-X-Name-Last: Ruivenkamp
Author-Name: Emmanuel K. Tetteh
Author-X-Name-First: Emmanuel K.
Author-X-Name-Last: Tetteh
Title: Consumers' trust in government institutions and their perception and concern about safety and healthiness of fast food
Abstract: 
 Consumers often depend on public institutions to provide safe and healthy food. Thus, trust in these institutions becomes an important consideration for food consumption. The objective was to examine the relationship between consumer trust in relevant government institutions and consumer perception and concern about fast food safety and healthiness. A quantitative approach was used to conduct a cross-sectional consumer survey in 20 fast-food restaurants in Accra, Ghana. Trust was measured by three components (competence, care, and openness). The competence (β = 0.234, p &lt; .05) and openness (β = 0.238, p &lt; .05) components of trust were significant predictors of consumer perception of safety of fast food. Care component of trust was not significant in influencing any of the dependent variables; however, this component positively associated with the competence and openness components implying that when institutions exhibit competence and honesty they are likely to be perceived as being caring about consumers' concerns. To conclude, relevant institutions need to be more competent, open, and caring to protect consumer health and minimise their concerns about fast-food safety and healthiness. These institutions need to build and maintain consumer trust and ensure that restaurateurs comply with food safety and health guidelines.
Journal: Journal of Trust Research
Pages: 170-186
Issue: 2
Volume: 7
Year: 2017
Month: 7
X-DOI: 10.1080/21515581.2017.1289099
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1289099
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:2:p:170-186




Template-Type: ReDIF-Article 1.0
Author-Name: Andrew R. Timming
Author-X-Name-First: Andrew R.
Author-X-Name-Last: Timming
Author-Name: David Ian Perrett
Author-X-Name-First: David Ian
Author-X-Name-Last: Perrett
Title: An experimental study of the effects of tattoo genre on perceived trustworthiness: Not all tattoos are created equal
Abstract: 
 This paper examines the effects of different genres of body art on the perceived trustworthiness of hypothetical men and women with tattoos. It argues that body art is a salient cultural signal that denotes group membership and can also lead to the perception of a potential threat of harm on the part of the truster. The research finds that tattoos depicting images of violence and nudity result in the lowest levels of perceived trustworthiness; tattoos depicting images of Christianity and natural floral settings result in the highest levels of perceived trustworthiness; and the tribal tattoo genre occupies a neutral position on the trustworthiness spectrum. Whether the truster has a tattoo and shares the Christian faith with the trustee are also significant factors, as is the gender of the tattooed trustee. This paper is the first study ever to examine the effects of different genres of tattoos, thus going beyond previous research that overwhelmingly measures body art as a simple binary variable (e.g. whether or not the respondent has a tattoo).
Journal: Journal of Trust Research
Pages: 115-128
Issue: 2
Volume: 7
Year: 2017
Month: 7
X-DOI: 10.1080/21515581.2017.1289847
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1289847
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:2:p:115-128




Template-Type: ReDIF-Article 1.0
Author-Name: Kai Lamertz
Author-X-Name-First: Kai
Author-X-Name-Last: Lamertz
Author-Name: Devasheesh P. Bhave
Author-X-Name-First: Devasheesh P.
Author-X-Name-Last: Bhave
Title: Employee perceptions of organisational legitimacy as impersonal bases of organisational trustworthiness and trust
Abstract: 
 Prior research has amply demonstrated that employees’ personal relationship with the organisation influences their trust in it. In this two-study investigation, we examine how employees’ beliefs about the organisation’s legitimacy relate to their organisational trust because legitimacy signals organisational trustworthiness in the impersonal system of the institutional environment. Results from Study 1, which drew on data from one organisation, reveal that employees’ legitimacy beliefs are related to their organisational trust. Furthermore, results from Study 2, which are based on data from five organisations, reveal that employees’ judgment of the organisation’s trustworthiness mediates the relationship between legitimacy beliefs and organisational trust. Overall, our findings create a new avenue for trust research by advancing the idea that employees' trust in their employer organisation derives in part from the reflection of trustworthiness that arises due to the organisation’s association with the institutional environment.
Journal: Journal of Trust Research
Pages: 129-149
Issue: 2
Volume: 7
Year: 2017
Month: 7
X-DOI: 10.1080/21515581.2017.1304220
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1304220
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:2:p:129-149




Template-Type: ReDIF-Article 1.0
Author-Name: Steen Vallentin
Author-X-Name-First: Steen
Author-X-Name-Last: Vallentin
Author-Name: Niels Thygesen
Author-X-Name-First: Niels
Author-X-Name-Last: Thygesen
Title: Trust and control in public sector reform: Complementarity and beyond
Abstract: 
 This paper provides an analysis of trust-based management reform in the Danish public sector from the point of view of the trust–control nexus. Based on a qualitative case study of home care in the municipality of Copenhagen we argue that a complementary view of trust and control is superior to a substitution view when it comes to accounting for public sector reform as structure and process. Also, we propose a widening of the theoretical lens in the form of an emergent view of how trust and control, instead of being beforehand determinable and more or less stable identities, emerge in multiple and singular ways from multiple events in the organisation. Noticing a dearth of research that explicitly addresses trust issues with regard to public sector management and organisation, the paper is a response to the call for more studies of trust as an institutionally embedded phenomenon.
Journal: Journal of Trust Research
Pages: 150-169
Issue: 2
Volume: 7
Year: 2017
Month: 7
X-DOI: 10.1080/21515581.2017.1354766
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1354766
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Template-Type: ReDIF-Article 1.0
Author-Name: Stéphane Moyson
Author-X-Name-First: Stéphane
Author-X-Name-Last: Moyson
Title: , by F. Six and K. Verhoest, Cheltenham, UK, Edward Elgar, 2017
Abstract: 
 Starting from the assumption that citizens’ trust toward providers of goods and services depends on their trust in the regulators of those providers, ‘Trust in regulatory regimes’ offers an analytical framework to look at ‘polycentric regimes’ of regulators, regulated organisations, and citizens. The empirical chapters address several issues identified in a literature review about the role of trust in regulatory regimes, especially the lack of empirical studies about the relation between public-sector regulators and public-sector regulated organisations as well as the scarcity of research considering dynamics of trust (i.e. trust among certain actors influencing trust among other actors, or trust at time-1 depending on actors’ attitudes and behaviours since time-0). This book review concludes that buying ‘Trust in regulatory regimes’ is a crucial step for all scholars and students interested in trust and regulation, after having suggested further avenues for future research on this topic.
Journal: Journal of Trust Research
Pages: 226-229
Issue: 2
Volume: 7
Year: 2017
Month: 7
X-DOI: 10.1080/21515581.2017.1364028
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1364028
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:2:p:226-229




Template-Type: ReDIF-Article 1.0
Author-Name: Marc Hooghe
Author-X-Name-First: Marc
Author-X-Name-Last: Hooghe
Title: , by S. Zmerli and T. van der Meer, Cheltenham, UK, Edward Elgar, 2017
Abstract: 
 This book review finds that in a new handbook on political trust, the recent literature on political trust is summarised by highly distinguished authors. Both theoretical and empirical chapters are included. A major innovation is that the geographical scope of investigation is global, thus allowing for new theoretical perspectives on the democratic status of political trust, as the book review concludes.
Journal: Journal of Trust Research
Pages: 220-225
Issue: 2
Volume: 7
Year: 2017
Month: 7
X-DOI: 10.1080/21515581.2017.1364481
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1364481
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:2:p:220-225




Template-Type: ReDIF-Article 1.0
Author-Name: Nicole Gillespie
Author-X-Name-First: Nicole
Author-X-Name-Last: Gillespie
Title: Trust dynamics and repair: An interview with Roy Lewicki
Abstract: 
 In this article, Roy Lewicki shares his experiences and reflections on trust research from the early seminal papers through to future research opportunities. We discuss his contributions and current thinking on trust development and repair, the forms of trust, the coexistence of trust and distrust, the mechanisms of trust repair, the relationship of trust with conflict, negotiation and in current affairs (e.g. ‘alternative facts’, climate change denial). Recurrent themes are the complex nature of trust development and repair processes, the methodological challenges inherent in studying trust and distrust dynamics over time, and the value of reflective practice and developmental forums for advancing trust research. Bridging the theory-practice divide, developing more sophisticated measurement tools, and conducting interdisciplinary scholarship are identified as rich opportunities for future trust research.
Journal: Journal of Trust Research
Pages: 204-219
Issue: 2
Volume: 7
Year: 2017
Month: 7
X-DOI: 10.1080/21515581.2017.1373022
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1373022
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:2:p:204-219




Template-Type: ReDIF-Article 1.0
Author-Name: Guido Möllering
Author-X-Name-First: Guido
Author-X-Name-Last: Möllering
Title: Cultivating the field of trust research
Journal: Journal of Trust Research
Pages: 107-114
Issue: 2
Volume: 7
Year: 2017
Month: 7
X-DOI: 10.1080/21515581.2017.1380912
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1380912
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:2:p:107-114




Template-Type: ReDIF-Article 1.0
Author-Name: The Editors
Title: Editorial Board
Journal: Journal of Trust Research
Pages: ebi-ebi
Issue: 2
Volume: 7
Year: 2017
Month: 7
X-DOI: 10.1080/21515581.2017.1384205
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1384205
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:2:p:ebi-ebi




Template-Type: ReDIF-Article 1.0
Author-Name: Aaron C. Weinschenk
Author-X-Name-First: Aaron C.
Author-X-Name-Last: Weinschenk
Author-Name: Christopher T. Dawes
Author-X-Name-First: Christopher T.
Author-X-Name-Last: Dawes
Title: The genetic and psychological underpinnings of generalized social trust
Abstract: 
 In this paper, we investigate the genetic and psychological underpinnings of generalized social trust, an orientation that refers to one's expectations about the trustworthiness of strangers. We make a number of contributions to the literature. First, using a new dataset containing information on a large sample of German twin pairs (N = 1980 pairs), we replicate previous studies on the heritability of social trust. Our analysis supports previous research showing modest heritability estimates for social trust. Second, we examine whether seven different psychological traits (openness, conscientiousness, extraversion, agreeableness, neuroticism, self-efficacy, and cognitive ability) are related to social trust, a number of which we find are correlated with trust in theoretically expected ways. Lastly, we estimate the extent to which genetic factors account for the correlation between psychological traits and social trust. We find evidence that genetic factors account for a large amount of the correlation between social trust and two psychological traits-agreeableness and neuroticism. In addition, we find that the correlation between cognitive ability and social trust is primarily due to common environment. Our results provide important insights on the underpinnings of social trust.
Journal: Journal of Trust Research
Pages: 47-65
Issue: 1
Volume: 9
Year: 2019
Month: 1
X-DOI: 10.1080/21515581.2018.1497516
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1497516
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:1:p:47-65




Template-Type: ReDIF-Article 1.0
Author-Name: Sebastien Brion
Author-X-Name-First: Sebastien
Author-X-Name-Last: Brion
Author-Name: Ruo Mo
Author-X-Name-First: Ruo
Author-X-Name-Last: Mo
Author-Name: Robert B. Lount
Author-X-Name-First: Robert B.
Author-X-Name-Last: Lount
Title: Dynamic influences of power on trust: Changes in power affect trust in others
Abstract: 
 Though much research has examined the trust development process, we know little about how changes in one’s power impact trust development. Building on relevant literatures, we propose that independent of one’s absolute power, trust increases (or decreases) as a function of how much power individuals gain (or lose) over time. We find support for our hypotheses in a multisource nine-month longitudinal study of individuals working in teams. Mediation analyses, moreover, demonstrate that changes in the perceptions of others’ trustworthiness help explain the positive relationship between power change and trust. Our findings contribute to the literatures on trust and power by highlighting the crucial role that power dynamics play in generating downstream trust. We discuss theoretical implications for research on power and trust, as well as practical implications for managing trust within teams.
Journal: Journal of Trust Research
Pages: 6-27
Issue: 1
Volume: 9
Year: 2019
Month: 1
X-DOI: 10.1080/21515581.2018.1552591
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1552591
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:1:p:6-27




Template-Type: ReDIF-Article 1.0
Author-Name: Frens Kroeger
Author-X-Name-First: Frens
Author-X-Name-Last: Kroeger
Title: Unlocking the treasure trove: How can Luhmann’s theory of trust enrich trust research?
Abstract: 
 This contribution takes the 50th anniversary of the original edition of Vertrauen, and the publication of a new translation of Trust and Power, as an opportunity to reconsider Niklas Luhmann’s contribution to, and further promise for, trust research. It demonstrates the manifold ways in which Luhmann’s insights can inform trust research, without therefore having to subscribe to Luhmann’s systems theory as a whole. It focuses on five thematic fields in particular: the fundamental significance of trust, interpersonal vs. system trust, the relationship of trust and distrust, trust as a distinctly social phenomenon, and the relationship of trust and power. For each of these, it finds that while some aspects of Luhmann’s contribution have experienced widespread (if not always explicit) adoption already, others have remained underresearched and hold great promise for further study, making Luhmann’s theory a veritable ‘treasure trove’ for trust research.
Journal: Journal of Trust Research
Pages: 110-124
Issue: 1
Volume: 9
Year: 2019
Month: 1
X-DOI: 10.1080/21515581.2018.1552592
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1552592
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:1:p:110-124




Template-Type: ReDIF-Article 1.0
Author-Name: Barbara Grimpe
Author-X-Name-First: Barbara
Author-X-Name-Last: Grimpe
Title: Attending to the importance of context: Trust as a process in global microfinance
Abstract: 
 Previous research has shown that trust is often not a given but grows over time, in a process including various steps of trust-building. In a similar and interrelated vein, the context within which trust emerges is not a given but is continuously processed by the actors involved. The paper explores this understudied research area, namely actors’ continuous efforts in shaping the context of (their) trust (in others), and identifies three basic patterns of contextualisation. These are developed from empirical findings from the case of global microfinance. In particular, fund managers’ various trust strategies and associated contextualisation practices, which help them to determine the trustworthiness of a potential or already existing investee, are investigated. Against this backdrop, the paper confirms, refines and extends existing process theories of trust and, in particular, existing research into ‘active trust’. A key contribution consists of a new concept of active trust, for which the term ‘synthesised trustworthiness’ is coined.
Journal: Journal of Trust Research
Pages: 87-109
Issue: 1
Volume: 9
Year: 2019
Month: 1
X-DOI: 10.1080/21515581.2019.1566073
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1566073
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:1:p:87-109




Template-Type: ReDIF-Article 1.0
Author-Name: Geoffrey A. Hosking
Author-X-Name-First: Geoffrey A.
Author-X-Name-Last: Hosking
Title: Trusting enemies: Interpersonal relationships in international conflict, by Nicholas J. Wheeler, Oxford, Oxford University Press, 2018
Abstract: 
 This book review relays key theoretical points put forward by Nicholas J. Wheeler in his book Trusting Enemies, in particular how face-to-face bonding between state leaders is essential for building trust between states in conflictual relationships. The reviewer, Geoffrey A. Hosking, supports many of the arguments put forward by Wheeler but also challenges some ideas around how identity and suspension played out in trust building in the historical cases presented in the book. He suggests additional explanations and issues, such as the background work of other officials. The review also covers the notion of security communities and highlights possible deeper insights into their development. It ends by pointing out how timely, telling and necessary Wheeler’s analysis is given the current international relation challenges.
Journal: Journal of Trust Research
Pages: 125-130
Issue: 1
Volume: 9
Year: 2019
Month: 1
X-DOI: 10.1080/21515581.2019.1567733
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1567733
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:1:p:125-130




Template-Type: ReDIF-Article 1.0
Author-Name: Christopher S. Calhoun
Author-X-Name-First: Christopher S.
Author-X-Name-Last: Calhoun
Author-Name: Philip Bobko
Author-X-Name-First: Philip
Author-X-Name-Last: Bobko
Author-Name: Jennie J. Gallimore
Author-X-Name-First: Jennie J.
Author-X-Name-Last: Gallimore
Author-Name: Joseph B. Lyons
Author-X-Name-First: Joseph B.
Author-X-Name-Last: Lyons
Title: Linking precursors of interpersonal trust to human-automation trust: An expanded typology and exploratory experiment
Abstract: 
 This study provides an initial experimental investigation of the extent to which well-known precursors of interpersonal trust (ability, benevolence, integrity, or ABI) will manifest when assessing trust between a human and a non-human referent (e.g. an automated aid). An additional motivation was the meta-analytic finding that the ABI model only explains about half of the variation in interpersonal trust. Based on a review of interpersonal and automation trust literatures, two additional precursors to trust – transparency and humanness – were identified and studied as exogenous variables (with A, B, and I analysed as explanatory mediators of their relationships to trust). In our experimental task, users interacted with an automated aid in decision-making scenarios to identify suspected insurgents. Results indicated that perceived humanness of the aid significantly correlated with trust in that aid (r = .364). This relationship was explained in part by perceptions of both ability and benevolence/integrity (unit-weighted average) of the aid; the latter finding suggesting that human-like intentionality attributed to the aid was a factor in automation trust. Perceived transparency also significantly correlated with trust (r = .464) although much of this relationship was explained by ability rather than benevolence/integrity. Aid reliability was also varied across the experiment. Interestingly, the explanatory power of benevolence/integrity increased when the aid’s reliability was lower, again suggesting human-like intentionality matters in automation trust models. Research and design considerations from these findings are noted.
Journal: Journal of Trust Research
Pages: 28-46
Issue: 1
Volume: 9
Year: 2019
Month: 1
X-DOI: 10.1080/21515581.2019.1579730
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1579730
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Template-Type: ReDIF-Article 1.0
Author-Name: Katherine M. Engelke
Author-X-Name-First: Katherine M.
Author-X-Name-Last: Engelke
Author-Name: Valerie Hase
Author-X-Name-First: Valerie
Author-X-Name-Last: Hase
Author-Name: Florian Wintterlin
Author-X-Name-First: Florian
Author-X-Name-Last: Wintterlin
Title: On measuring trust and distrust in journalism: Reflection of the status quo and suggestions for the road ahead
Abstract: 
 The rapid advancement of research on trust and distrust in the news media and the plethora of methodological approaches that accompany it leads us to critically reflect the status quo and make suggestions for the road ahead. Following a brief overview of conceptual definitions of trust and distrust as well as of related concepts used in journalism studies, we turn to our main endeavour by presenting measurements used in the field. We identify difficulties in measuring both trust and distrust in journalism and offer suggestions for dealing with them. Specifically, we focus on four main issues: the concept drawn upon for measurement, the employed research design, the object of investigation, and the items and dimensions of measurement. Rather than presenting a finished solution, we hope to advance the methodological consolidation of the field and contribute to the ongoing scholarly debate.
Journal: Journal of Trust Research
Pages: 66-86
Issue: 1
Volume: 9
Year: 2019
Month: 1
X-DOI: 10.1080/21515581.2019.1588741
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1588741
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:1:p:66-86




Template-Type: ReDIF-Article 1.0
Author-Name: Guido Möllering
Author-X-Name-First: Guido
Author-X-Name-Last: Möllering
Title: Connecting trust and power
Journal: Journal of Trust Research
Pages: 1-5
Issue: 1
Volume: 9
Year: 2019
Month: 1
X-DOI: 10.1080/21515581.2019.1609732
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1609732
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:1:p:1-5




Template-Type: ReDIF-Article 1.0
Author-Name: Guido Möllering
Author-X-Name-First: Guido
Author-X-Name-Last: Möllering
Title: Putting a spotlight on the trustor in trust research
Journal: Journal of Trust Research
Pages: 131-135
Issue: 2
Volume: 9
Year: 2019
Month: 7
X-DOI: 10.1080/21515581.2019.1678853
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1678853
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:2:p:131-135




Template-Type: ReDIF-Article 1.0
Author-Name: Volker Patent
Author-X-Name-First: Volker
Author-X-Name-Last: Patent
Author-Name: Rosalind H. Searle
Author-X-Name-First: Rosalind H.
Author-X-Name-Last: Searle
Title: Qualitative meta-analysis of propensity to trust measurement
Abstract: 
 In a rapidly changing and dynamic world, individuals’ propensity to trust is likely to become an increasingly important facet for understanding human behaviour, yet its measurement has mostly been unexplored. We undertake the first systematic qualitative survey of propensity to trust scales using qualitative meta-analysis methodology to review the literature (1966–2018) and identify 26 measures and their applications in 179 studies. Using content analysis, we thematically organise these scales into six thematic areas and discuss the emerging implications. We find that while most of these scales reflect propensity to trust in terms of a positive belief in human nature, other themes include general trust, role expectations, institutional trust, cautiousness and other personality attributes. We reveal significant methodological concerns regarding several scales and argue for more considered selection of scales for use in research. We examine the case for multidimensionality in measures of propensity to trust used within organisational research. Rather than treating a lack of generalisability of findings in existing organisational studies as purely a problem of measurement design, we instead outline an agenda for further conceptual and empirical study.
Journal: Journal of Trust Research
Pages: 136-163
Issue: 2
Volume: 9
Year: 2019
Month: 7
X-DOI: 10.1080/21515581.2019.1675074
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1675074
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:2:p:136-163




Template-Type: ReDIF-Article 1.0
Author-Name: Sandra J. Schiemann
Author-X-Name-First: Sandra J.
Author-X-Name-Last: Schiemann
Author-Name: Christina Mühlberger
Author-X-Name-First: Christina
Author-X-Name-Last: Mühlberger
Author-Name: F. David Schoorman
Author-X-Name-First: F. David
Author-X-Name-Last: Schoorman
Author-Name: Eva Jonas
Author-X-Name-First: Eva
Author-X-Name-Last: Jonas
Title: Trust me, I am a caring coach: The benefits of establishing trustworthiness during coaching by communicating benevolence
Abstract: 
 A client's trust in the coach is essential for a well-functioning coaching interaction. This trust depends on the coach's trustworthiness in terms of ability, integrity, and benevolence. In three mixed-method studies, we investigated how these components of trustworthiness were established by the coach asking inexperienced (N1 = 42) and experienced (N2 = 29) coaches as well as clients (N3 = 24). An inductive qualitative content analysis revealed a range of approaches to establish trustworthiness that varied depending on the coach's experience: Inexperienced coaches (Study 1) and clients of inexperienced coaches (Study 3) focused most on the coach's ability, whereas experienced coaches (Study 2) focused most on the coach's benevolence. As the client's autonomy need is important in coaching, questions about the need (Study 2) and its fulfilment (Study 3) were added and it was hypothesised that communicating benevolence is autonomy need supportive. The results revealed that when a coach perceived a higher client autonomy need they focused more on communicating benevolence (Study 2). In accordance, when the client reported that the coach communicated more benevolence they felt more autonomy need fulfilment (Study 3). Thus, communicating benevolence can support the client's autonomy need.
Journal: Journal of Trust Research
Pages: 164-184
Issue: 2
Volume: 9
Year: 2019
Month: 7
X-DOI: 10.1080/21515581.2019.1650751
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1650751
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:2:p:164-184




Template-Type: ReDIF-Article 1.0
Author-Name: Tina Øllgaard Bentzen
Author-X-Name-First: Tina Øllgaard
Author-X-Name-Last: Bentzen
Title: The birdcage is open, but will the bird fly? How interactional and institutional trust interplay in public organisations
Abstract: 
 In the wake of New Public Management reforms, the prospect of increasing task performance by building trust within public organisations has awoken renewed interest in the public sector. The focus has, however, predominantly been on strengthening leaders’ trust in employees by offering the latter greater autonomy, while employees’ decisions to accept and return trust have received less attention. The purpose of this article is to develop a conceptual framework for studying how interactional and institutional trust interplay when employees in public organisations respond to leaders’ attempts to build trust by offering them greater autonomy. The conceptual framework is applied to a case study conducted in Copenhagen Municipality, which is actively engaged in a reform to strengthen trust. The results support the proposition that the optimal conditions for employees to accept offers of greater autonomy occur when they experience both high interactional and high institutional trust. However, the case study also illustrates that other factors such as horizontal trust, professional confidence and available resources also affect employees’ willingness to accept offers of greater autonomy.
Journal: Journal of Trust Research
Pages: 185-202
Issue: 2
Volume: 9
Year: 2019
Month: 7
X-DOI: 10.1080/21515581.2019.1633337
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1633337
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:2:p:185-202




Template-Type: ReDIF-Article 1.0
Author-Name: Ensieh Roud
Author-X-Name-First: Ensieh
Author-X-Name-Last: Roud
Author-Name: Anne Haugen Gausdal
Author-X-Name-First: Anne Haugen
Author-X-Name-Last: Gausdal
Title: Trust and emergency management: Experiences from the Arctic Sea region
Abstract: 
 Trust has long been identified as an essential component in different disciplines. However, trust in the context of emergency management is a less often researched phenomenon. This article intends to enrich our theoretical understanding of trust by exploring the role of interorganisational trust and the process of trust development across phases of emergency management. To achieve this, a critical case study of the cross-national Arctic Sea region is conducted. The findings reveal that in each phase of emergency management, trust has a critical role to play such as improving coordination, communication, reliability and learning. Moreover, a cross-level framework for trust development is presented in order to illustrate how each phase of emergency management contributes to process theories of trust. The article explicates how the preparation phase contributes to developing interorganisational trust. The response phase contributes significantly to developing swift interorganisational trust. Although the evaluation phase has significant potential to transform this swift and fragile trust into a more resilient interorganisational trust, this potential is underexploited due to the low priority accorded to this phase. The article elaborates on trust in the emergency context and brings the group and project level concept of swift trust to the interorganisational level of analysis.
Journal: Journal of Trust Research
Pages: 203-225
Issue: 2
Volume: 9
Year: 2019
Month: 7
X-DOI: 10.1080/21515581.2019.1649153
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1649153
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:2:p:203-225




Template-Type: ReDIF-Article 1.0
Author-Name: Reuven Shapira
Author-X-Name-First: Reuven
Author-X-Name-Last: Shapira
Title: ‘Jumper’ managers’ vulnerable involvement/avoidance and trust/distrust spirals
Abstract: 
 Earlier ascending/descending trust spirals have been explained by the job discretion allowed to employees by managers; few have studied such spirals as this has required a bi-directional longitudinal framework. Such a framework has used ethnographies of managers who ‘jumped’ from other organisations and suffered gaps of knowledge that curbed their psychological safety. Gap-exposing vulnerable involvement in locals’ deliberations would have been required for mutual trust building. These managers were mostly detached or autocratic and generated descending trust spirals which barred locals’ knowledge-sharing. In their ignorance they used immoral subterfuge, furthered distrust, shaped low-trust cultures, and mismanaged. However, detached/autocratic ‘jumpers’ often managed mediocrely by ‘riding’ on the successes of trusted vulnerably involved mid-levelers. Only a few ‘jumpers’ generated ascending mutual trust spirals by vulnerable involvement, learned from and with locals, and succeeded by shaping high-trust innovation-prone cultures. Contextual factors helped explain choices of practicing/avoiding vulnerable involvement and generating ascending/ descending trust spirals. Further study of these choices and these factors is suggested.
Journal: Journal of Trust Research
Pages: 226-246
Issue: 2
Volume: 9
Year: 2019
Month: 7
X-DOI: 10.1080/21515581.2019.1653767
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1653767
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Handle: RePEc:taf:jtrust:v:9:y:2019:i:2:p:226-246




Template-Type: ReDIF-Article 1.0
Author-Name: Lisa M. PytlikZillig
Author-X-Name-First: Lisa M.
Author-X-Name-Last: PytlikZillig
Author-Name: Joseph A. Hamm
Author-X-Name-First: Joseph A.
Author-X-Name-Last: Hamm
Author-Name: Ellie Shockley
Author-X-Name-First: Ellie
Author-X-Name-Last: Shockley
Author-Name: Mitchel N. Herian
Author-X-Name-First: Mitchel N.
Author-X-Name-Last: Herian
Author-Name: Tess M.S. Neal
Author-X-Name-First: Tess M.S.
Author-X-Name-Last: Neal
Author-Name: Christopher D. Kimbrough
Author-X-Name-First: Christopher D.
Author-X-Name-Last: Kimbrough
Author-Name: Alan J. Tomkins
Author-X-Name-First: Alan J.
Author-X-Name-Last: Tomkins
Author-Name: Brian H. Bornstein
Author-X-Name-First: Brian H.
Author-X-Name-Last: Bornstein
Title: The dimensionality of trust-relevant constructs in four institutional domains: results from confirmatory factor analyses
Abstract: 
 Using confirmatory factor analyses and multiple indicators per construct, we examined a number of theoretically derived factor structures pertaining to numerous trust-relevant constructs (from 9 to 12) across four institutional contexts (police, local governance, natural resources, state governance) and multiple participant-types (college students via an online survey, community residents as part of a city's budget engagement activity, a random sample of rural landowners, and a national sample of adult Americans via an Amazon Mechanical Turk study). Across studies, a number of common findings emerged. First, the best fitting models in each study maintained separate factors for each trust-relevant construct. Furthermore, post hoc analyses involving addition of higher-order factors tended to fit better than collapsing of factors. Second, dispositional trust was easily distinguishable from the other trust-related constructs, and positive and negative constructs were often distinguishable. However, the items reflecting positive trust attitude constructs or positive trustworthiness perceptions showed low discriminant validity. Differences in findings between studies raise questions warranting further investigation in future research, including differences in correlations among latent constructs varying from very high (e.g. 12 inter-factor correlations above .9 in Study 2) to more moderate (e.g. only three correlations above .8 in Study 4). Further, the results from one study (Study 4) suggested that legitimacy, fairness, and voice were especially highly correlated and may form a single higher-order factor, but the other studies did not. Future research is needed to determine when and why different higher-order factor structures may emerge in different institutional contexts or with different samples.
Journal: Journal of Trust Research
Pages: 111-150
Issue: 2
Volume: 6
Year: 2016
Month: 7
X-DOI: 10.1080/21515581.2016.1151359
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1151359
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:2:p:111-150




Template-Type: ReDIF-Article 1.0
Author-Name: Hans Christian Høyer
Author-X-Name-First: Hans Christian
Author-X-Name-Last: Høyer
Author-Name: Erik Mønness
Author-X-Name-First: Erik
Author-X-Name-Last: Mønness
Title: Trust in public institutions – spillover and bandwidth
Abstract: 
 The article raises the question of whether there is a relationship between the trust that citizens have in people and the trust they have in various institutions such as public administration and media/press. The data were collected from two major surveys, and the universe is limited to citizens of two Norwegian counties. The analyses show that there is a spillover effect between the trust that citizens have in people and institutions (in general) and the degree of trust citizens have in the various particular institutions. Trust between persons, and between persons and institutions, appears to have a bandwidth-type structure. These aspects or factors can be grouped into personal trust, public institutional trust and media/press trust. These different factors are correlated with each other.
Journal: Journal of Trust Research
Pages: 151-166
Issue: 2
Volume: 6
Year: 2016
Month: 7
X-DOI: 10.1080/21515581.2016.1156546
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1156546
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:2:p:151-166




Template-Type: ReDIF-Article 1.0
Author-Name: The Editors
Title: Call for Papers
Journal: Journal of Trust Research
Pages: 213-215
Issue: 2
Volume: 6
Year: 2016
Month: 7
X-DOI: 10.1080/21515581.2016.1178891
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1178891
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:2:p:213-215




Template-Type: ReDIF-Article 1.0
Author-Name: Jenny Hsiu-Ying Chang
Author-X-Name-First: Jenny Hsiu-Ying
Author-X-Name-Last: Chang
Author-Name: Honggang Yang
Author-X-Name-First: Honggang
Author-X-Name-Last: Yang
Author-Name: Kuang-Hui Yeh
Author-X-Name-First: Kuang-Hui
Author-X-Name-Last: Yeh
Author-Name: Shih-Chi Hsu
Author-X-Name-First: Shih-Chi
Author-X-Name-Last: Hsu
Title: Developing trust in close personal relationships: ethnic Chinese’s experiences
Abstract: 
 This study seeks to understand and describe the essences of the experience of trust development in close personal relationships. A review of the literature reveals that prior Western studies emphasised the processes of trust development, while prior Chinese studies focused on actions that need to be taken to develop trust. In addition, most prior trust development studies were confined to workplace, exchange and acquaintance relationships. To fill the gaps, this empirical study seeks to understand how trust develops in close relationships between parents and children, married couples, romantic partners and close friends. It employs a qualitative phenomenological method to collect data through in-depth interviews with 14 Chinese adults in Taiwan who have successfully developed trust in these close relationships. The findings revealed that trust development involves not only demonstrating trustworthiness through meeting expectations based on roles, norms and needs but also engaging in effective communication in times of change and conflict. The findings advance the existing knowledge of trust development by providing a comprehensive, action-taking model with applicability to broader close relationships under-studied by prior researchers. They have implications on trust development strategies in the Chinese context that are critical for Westerners to know as they do business with the Chinese.
Journal: Journal of Trust Research
Pages: 167-193
Issue: 2
Volume: 6
Year: 2016
Month: 7
X-DOI: 10.1080/21515581.2016.1207543
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1207543
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:2:p:167-193




Template-Type: ReDIF-Article 1.0
Author-Name: Anne Haugen Gausdal
Author-X-Name-First: Anne Haugen
Author-X-Name-Last: Gausdal
Author-Name: Helge Svare
Author-X-Name-First: Helge
Author-X-Name-Last: Svare
Author-Name: Guido Möllering
Author-X-Name-First: Guido
Author-X-Name-Last: Möllering
Title: Why don’t all high-trust networks achieve strong network benefits? A case-based exploration of cooperation in Norwegian SME networks
Abstract: 
 This paper explores the interactions between three focal constructs: network trust, network cooperation and network benefits. While positive interactions between these constructs are generally recognised, a deeper understanding is needed why high trust does not always coincide with high levels of cooperation and benefits in networks. Based on qualitative and survey data gathered from three Norwegian small and medium-sized enterprise (SME) networks, this paper contributes to the process theory of inter-organisational relationships by showing how network trust, cooperation and benefits interact in various ways in ongoing networks, leading to a more nuanced understanding of the relative and changing impact of each of the three focal constructs on the other constructs. In particular, trust facilitates cooperative initiatives that promise real network benefits which subsequently reinforce trust, especially when network members are smaller firms and the network has many members.
Journal: Journal of Trust Research
Pages: 194-212
Issue: 2
Volume: 6
Year: 2016
Month: 7
X-DOI: 10.1080/21515581.2016.1213173
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1213173
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:2:p:194-212




Template-Type: ReDIF-Article 1.0
Author-Name: Peter Ping Li
Author-X-Name-First: Peter Ping
Author-X-Name-Last: Li
Title: Trust portfolio toward an integrative framework: the emerging themes of trust context and trust complexity
Journal: Journal of Trust Research
Pages: 105-110
Issue: 2
Volume: 6
Year: 2016
Month: 7
X-DOI: 10.1080/21515581.2016.1213954
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1213954
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Handle: RePEc:taf:jtrust:v:6:y:2016:i:2:p:105-110




Template-Type: ReDIF-Article 1.0
Author-Name: The Editors
Title: Corrigendum
Journal: Journal of Trust Research
Pages: x-x
Issue: 2
Volume: 6
Year: 2016
Month: 7
X-DOI: 10.1080/21515581.2016.1220132
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1220132
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Template-Type: ReDIF-Article 1.0
Author-Name: The Editors
Title: Editorial Board
Journal: Journal of Trust Research
Pages: ebi-ebi
Issue: 2
Volume: 6
Year: 2016
Month: 7
X-DOI: 10.1080/21515581.2016.1221182
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1221182
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Template-Type: ReDIF-Article 1.0
Author-Name: Eric van Dijk
Author-X-Name-First: Eric
Author-X-Name-Last: van Dijk
Author-Name: Varia Makagonova
Author-X-Name-First: Varia
Author-X-Name-Last: Makagonova
Author-Name: Erik W. de Kwaadsteniet
Author-X-Name-First: Erik W.
Author-X-Name-Last: de Kwaadsteniet
Author-Name: Manon Schutter
Author-X-Name-First: Manon
Author-X-Name-Last: Schutter
Title: Deterrence-based trust in bargaining: Introducing a new experimental paradigm
Abstract: 
 Trust, especially in the initial stages of trust building, is often assumed to be the result of deterrence-based trust. While theorising acknowledges its importance, research on deterrence-based trust has been scarce. To facilitate the investigation of the concept, we designed new versions of the trust game in which we studied both trust (Experiment 1) and trustworthiness (Experiment 2). To better model deterrence-based trust we extended a trust game with an additional phase where trustors could accept or reject the trustee’s distribution. We varied consequences of the rejection option as a delta bargaining game, thereby manipulating the potential for deterrence. The results showed that trustors were highly responsive to the possibility to reject the trustee’s distribution. Trustees, however, seemed largely unaffected and were generally highly trustworthy. Together these findings show how trust games can meaningfully be extended to assess the effect of deterrence-based trust in bargaining.
Journal: Journal of Trust Research
Pages: 71-89
Issue: 1
Volume: 7
Year: 2017
Month: 1
X-DOI: 10.1080/21515581.2016.1254093
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1254093
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:1:p:71-89




Template-Type: ReDIF-Article 1.0
Author-Name: Plia Vaisman Caspi
Author-X-Name-First: Plia Vaisman
Author-X-Name-Last: Caspi
Author-Name: Mara Olekalns
Author-X-Name-First: Mara
Author-X-Name-Last: Olekalns
Author-Name: Daniel Druckman
Author-X-Name-First: Daniel
Author-X-Name-Last: Druckman
Title: After the fall: Regulatory focus, trust and negotiators’ responses to a crisis
Abstract: 
 In two experiments, we evaluated how negotiators’ intra- and interpersonal risk preferences influenced their actions following a crisis during their negotiation. To establish differences in risk preferences, we manipulated negotiators’ regulatory focus (intrapersonal risk) and trust in their opponent (interpersonal risk). In Experiments 1 and 2, we showed that negotiators who were in fit (promotion focus, affect-based trust; prevention focus, cognition-based trust) were more likely to favor the more risky option of continuing to negotiate with a new strategy than negotiators who were not in fit (promotion focus, cognition-based trust; prevention focus, affect-based trust). In E2, we also compared benign and adversarial environments by manipulating trust level (low vs high). Trust level, rather than influencing strategy following a crisis, influenced negotiators’ willingness to take risks to reach agreement: Distance from agreement did not influence negotiators’ willingness to take risks when trust was low but, when trust was high, willingness to take risks increased as distance from agreement increased. Finally, we showed that the importance of reaching a favorable agreement was influenced by both trust level and distance from agreement when negotiators had a promotion focus but not when they had a prevention focus. Implications for theory and practice are discussed.
Journal: Journal of Trust Research
Pages: 51-70
Issue: 1
Volume: 7
Year: 2017
Month: 1
X-DOI: 10.1080/21515581.2016.1268057
File-URL: http://hdl.handle.net/10.1080/21515581.2016.1268057
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Template-Type: ReDIF-Article 1.0
Author-Name: Serena Changhong Lu
Author-X-Name-First: Serena Changhong
Author-X-Name-Last: Lu
Author-Name: Dejun Tony Kong
Author-X-Name-First: Dejun Tony
Author-X-Name-Last: Kong
Author-Name: Donald L. Ferrin
Author-X-Name-First: Donald L.
Author-X-Name-Last: Ferrin
Author-Name: Kurt T. Dirks
Author-X-Name-First: Kurt T.
Author-X-Name-Last: Dirks
Title: What are the determinants of interpersonal trust in dyadic negotiations? Meta-analytic evidence and implications for future research
Abstract: 
 Given the practical importance of interpersonal trust in dyadic negotiations, scholars have increasingly turned their attention to the study of determinants of trust in negotiations. However, research in this area has not been well connected or integrated, which limits the ability of scholars and practitioners to ascertain the state of current scientific knowledge and identify questions for future research. Based on attribution theory and social exchange theory, we present a conceptual framework for understanding how a variety of factors combine to influence the development of interpersonal trust in dyadic negotiations. Then, to verify the conceptual framework, we identified and meta-analysed findings from a total of 25 independent studies of determinants of trust in negotiations. The meta-analyses provided support for two of the three factors in the conceptual framework – trustor attributes and shared attributes – that are likely to influence an individual’s trust in a negotiation partner. The framework and findings provide valuable scientific insights on trust and negotiation, and also valuable practical insights for negotiation practitioners.
Journal: Journal of Trust Research
Pages: 22-50
Issue: 1
Volume: 7
Year: 2017
Month: 1
X-DOI: 10.1080/21515581.2017.1285241
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1285241
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:1:p:22-50




Template-Type: ReDIF-Article 1.0
Author-Name: Martin Mathews
Author-X-Name-First: Martin
Author-X-Name-Last: Mathews
Title: Gift giving, reciprocity and the creation of trust
Abstract: 
 This paper examines the role that gift giving plays in supplier–buyer relations, specifically, the role of gift giving and the creation of inter-organisational trust. Repeated inter-organisational exchanges in a mature industrial district are analysed using Mauss’ theoretical framework of gift giving, receiving and counter giving. Actors in embedded network relationships frequently exchange gifts and favours as part of commercial exchanges. This gift giving is a fundamental part of the exchange relationship. Gift giving is found to be instrumental in creating and maintaining relationships, defining group and individual identity and resolving conflicts, thus contributing to the creation of trust between partners. Mauss’ theory of gift giving elaborates how this practise creates the conditions for reciprocity and induces trust. The originality of our findings lies in the fact that despite the dominant ideology of the purely altruistic gift, field research demonstrates that gifts do play a role in modern economic exchanges and that this ancient deeply rooted social custom should not be simply relegated to families, close friends and Christmas, but contributes to explaining the first step of trust and trust creation in repeated exchanges.
Journal: Journal of Trust Research
Pages: 90-106
Issue: 1
Volume: 7
Year: 2017
Month: 1
X-DOI: 10.1080/21515581.2017.1286597
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1286597
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:1:p:90-106




Template-Type: ReDIF-Article 1.0
Author-Name: Dejun Tony Kong
Author-X-Name-First: Dejun Tony
Author-X-Name-Last: Kong
Author-Name: Robert B. Lount
Author-X-Name-First: Robert B.
Author-X-Name-Last: Lount
Author-Name: Mara Olekalns
Author-X-Name-First: Mara
Author-X-Name-Last: Olekalns
Author-Name: Donald L. Ferrin
Author-X-Name-First: Donald L.
Author-X-Name-Last: Ferrin
Title: Advancing the scientific understanding of trust in the contexts of negotiations and repeated bargaining
Journal: Journal of Trust Research
Pages: 15-21
Issue: 1
Volume: 7
Year: 2017
Month: 1
X-DOI: 10.1080/21515581.2017.1289100
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1289100
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:1:p:15-21




Template-Type: ReDIF-Article 1.0
Author-Name: Peter Ping Li
Author-X-Name-First: Peter Ping
Author-X-Name-Last: Li
Title: The time for transition: Future trust research
Journal: Journal of Trust Research
Pages: 1-14
Issue: 1
Volume: 7
Year: 2017
Month: 1
X-DOI: 10.1080/21515581.2017.1293772
File-URL: http://hdl.handle.net/10.1080/21515581.2017.1293772
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Handle: RePEc:taf:jtrust:v:7:y:2017:i:1:p:1-14




Template-Type: ReDIF-Article 1.0
Author-Name: Wen Wang
Author-X-Name-First: Wen
Author-X-Name-Last: Wang
Author-Name: Kim Mather
Author-X-Name-First: Kim
Author-X-Name-Last: Mather
Author-Name: Roger Seifert
Author-X-Name-First: Roger
Author-X-Name-Last: Seifert
Title: Job insecurity, employee anxiety, and commitment: The moderating role of collective trust in management
Abstract: 
 This article examines the moderating effect of collective trust in management on the relation between job insecurity (both objective and subjective) and employee outcomes (work-related anxiety and organisational commitment). This is contextualised in the modern British workplace which has seen increased employment insecurity and widespread cynicism. We use matched employer-employee data extracted from the British Workplace Employment Relations Survey (WERS) 2011, which includes over 16,000 employees from more than 1100 organisations. The multilevel analyses confirm that objective job insecurity (loss of important elements of a job such as cuts in pay, overtime, training, and working hours) are significantly correlated with high levels of work-related anxiety and lower levels of organisational commitment. These correlations are partially mediated by subjective job insecurity (perception of possible job loss). More importantly, collective trust in management (a consensus of management being reliable, honest and fair) significantly attenuates the negative impact of objective job insecurity on organisational commitment, and reduces the impact of subjective job insecurity on work-related anxiety. Theoretical and practical implications and limitations of these effects are discussed.
Journal: Journal of Trust Research
Pages: 220-237
Issue: 2
Volume: 8
Year: 2018
Month: 7
X-DOI: 10.1080/21515581.2018.1463229
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1463229
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Handle: RePEc:taf:jtrust:v:8:y:2018:i:2:p:220-237




Template-Type: ReDIF-Article 1.0
Author-Name: Lena Högberg
Author-X-Name-First: Lena
Author-X-Name-Last: Högberg
Author-Name: Birgitta Sköld
Author-X-Name-First: Birgitta
Author-X-Name-Last: Sköld
Author-Name: Malin Tillmar
Author-X-Name-First: Malin
Author-X-Name-Last: Tillmar
Title: Contextualising the coevolution of (dis)trust and control – a longitudinal case study of a public market
Abstract: 
 Research into the dynamics of trust–control is still inconclusive. In this paper, we offer an in-depth understanding of how (dis)trust and control coevolve as embedded in multiple dimensions of context. The paper focuses on public markets, a context which is underrepresented in extant studies on trust and control. Our analysis is based on a longitudinal case study of interorganisational relationships (IOR) between boundary spanners representing purchaser and providers on a customer choice market for home care in a midsized municipality in Sweden. We identify, narrate and analyse critical incidents during seven years of the process. A conceptual framework contextualising the trust–control nexus of a public–private IOR is developed and utilised. We find that while the public–private IOR context requires control, control only enables deterrence trust from the municipal officers and only in individual providers. Interferential rather than symbiotic coevolution of trust and control is the dominating pattern. In addition, we find what we denote as mixed coevolution, where control simultaneously has positive and negative impact on trust. In our case in point, control enables trust in specific providers but this trust is not reciprocated due to experienced distrust on the category level.
Journal: Journal of Trust Research
Pages: 192-219
Issue: 2
Volume: 8
Year: 2018
Month: 7
X-DOI: 10.1080/21515581.2018.1504299
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1504299
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Handle: RePEc:taf:jtrust:v:8:y:2018:i:2:p:192-219




Template-Type: ReDIF-Article 1.0
Author-Name: Sari-Johanna Karhapää
Author-X-Name-First: Sari-Johanna
Author-X-Name-Last: Karhapää
Author-Name: Taina Inkeri Savolainen
Author-X-Name-First: Taina Inkeri
Author-X-Name-Last: Savolainen
Title: Trust development processes in intra-organisational relationships: A multi-level permeation of trust in a merging university
Abstract: 
 This paper introduces a model to study the trust development processes in intra-organisational relationships at multiple levels. The model is applied to explore a multi-level permeation of trust in a merger. More specifically, the empirical study focuses on how trust develops at different organisational levels in the context of a merger of two universities into one entity. The study applies a process view using qualitative longitudinal data analysed by a discourse analytical approach. The paper emphasises a dynamic nature of trust development suggesting that the discourse analysis approach applies particularly well to studying trust development as a dynamic process in the longitudinal case study setting. This paper contributes to trust research by adding to contextual process studies on trust development over time at different levels of the organisation. The findings show that trust permeates through the organisation influenced by interaction and the organisation-specific attributes that are manifested in the discursive practices of top management and the individual, group and organisation-level actions.
Journal: Journal of Trust Research
Pages: 166-191
Issue: 2
Volume: 8
Year: 2018
Month: 7
X-DOI: 10.1080/21515581.2018.1509009
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1509009
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Handle: RePEc:taf:jtrust:v:8:y:2018:i:2:p:166-191




Template-Type: ReDIF-Article 1.0
Author-Name: M. Audrey Korsgaard
Author-X-Name-First: M.
Author-X-Name-Last: Audrey Korsgaard
Author-Name: Jason Kautz
Author-X-Name-First: Jason
Author-X-Name-Last: Kautz
Author-Name: Paul Bliese
Author-X-Name-First: Paul
Author-X-Name-Last: Bliese
Author-Name: Katarzyna Samson
Author-X-Name-First: Katarzyna
Author-X-Name-Last: Samson
Author-Name: Patrycjusz Kostyszyn
Author-X-Name-First: Patrycjusz
Author-X-Name-Last: Kostyszyn
Title: Conceptualising time as a level of analysis: New directions in the analysis of trust dynamics
Abstract: 
 Theory on trust development, dissolution, and restoration suggest that trust is a dynamic state that varies in predictable and often systematic ways. Empirical research, however, lags behind the theoretical development, particularly with respect to understanding the trajectory of trust. This article reviews theory on dynamics of trust and some of the limitations in empirical research on these theories. We then describe an established but underutilised longitudinal analytic method that promises to foster significant theoretical refinements. We provide an illustrative example and discuss implications for future research.
Journal: Journal of Trust Research
Pages: 142-165
Issue: 2
Volume: 8
Year: 2018
Month: 7
X-DOI: 10.1080/21515581.2018.1516557
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1516557
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Handle: RePEc:taf:jtrust:v:8:y:2018:i:2:p:142-165




Template-Type: ReDIF-Article 1.0
Author-Name: Ashley Fulmer
Author-X-Name-First: Ashley
Author-X-Name-Last: Fulmer
Author-Name: Kurt Dirks
Author-X-Name-First: Kurt
Author-X-Name-Last: Dirks
Title: Multilevel trust: A theoretical and practical imperative
Journal: Journal of Trust Research
Pages: 137-141
Issue: 2
Volume: 8
Year: 2018
Month: 7
X-DOI: 10.1080/21515581.2018.1531657
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1531657
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Handle: RePEc:taf:jtrust:v:8:y:2018:i:2:p:137-141




Template-Type: ReDIF-Article 1.0
Author-Name: Fabrice Lumineau
Author-X-Name-First: Fabrice
Author-X-Name-Last: Lumineau
Author-Name: Oliver Schilke
Author-X-Name-First: Oliver
Author-X-Name-Last: Schilke
Title: Trust development across levels of analysis: An embedded-agency perspective
Abstract: 
 This article advances a cross-level model of trust development. Drawing upon an embedded-agency perspective from institutional theory, we combine a top-down with a bottom-up approach, reflecting the inherent duality of trust in organisational settings. Specifically, we elaborate a reciprocal process that illustrates how organisational structures influence individuals’ trust and, at the same time, how individuals’ trust manifests in organisational structures. We discuss the theoretical implications of our cross-level model for the trust literature and propose important avenues for future research.
Journal: Journal of Trust Research
Pages: 238-248
Issue: 2
Volume: 8
Year: 2018
Month: 7
X-DOI: 10.1080/21515581.2018.1531766
File-URL: http://hdl.handle.net/10.1080/21515581.2018.1531766
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Handle: RePEc:taf:jtrust:v:8:y:2018:i:2:p:238-248




Template-Type: ReDIF-Article 1.0
Author-Name: Guido Möllering
Author-X-Name-First: Guido
Author-X-Name-Last: Möllering
Title: Communicating (about) trust
Journal: Journal of Trust Research
Pages: 1-3
Issue: 1
Volume: 10
Year: 2020
Month: 1
X-DOI: 10.1080/21515581.2020.1804240
File-URL: http://hdl.handle.net/10.1080/21515581.2020.1804240
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Handle: RePEc:taf:jtrust:v:10:y:2020:i:1:p:1-3




Template-Type: ReDIF-Article 1.0
Author-Name: Christopher P. Reinders Folmer
Author-X-Name-First: Christopher P.
Author-X-Name-Last: Reinders Folmer
Author-Name: David De Cremer
Author-X-Name-First: David
Author-X-Name-Last: De Cremer
Author-Name: Maarten Wubben
Author-X-Name-First: Maarten
Author-X-Name-Last: Wubben
Author-Name: Marius van Dijke
Author-X-Name-First: Marius
Author-X-Name-Last: van Dijke
Title: We can’t go on together with suspicious minds: Forecasting errors in evaluating the appreciation of denials
Abstract: 
 In light of public examples of false denials, it is unsurprising that people’s beliefs about denials often are negative. However, inconsistent with such beliefs, denials often are sincere, and can facilitate trust repair. To illuminate this mismatch, we advance a framework based on Construal Level Theory, to explain how people may make a forecasting error when predicting their responses to denials. In two experimental studies, we reveal that people who actually received a denial after a possible transgression (a) were less suspicious, and experienced greater trust, and (b) displayed more trusting behavior than people who imagined this. These results suggest that people underestimate the effectiveness of denials in the reconciliation process.
Journal: Journal of Trust Research
Pages: 4-22
Issue: 1
Volume: 10
Year: 2020
Month: 1
X-DOI: 10.1080/21515581.2020.1738944
File-URL: http://hdl.handle.net/10.1080/21515581.2020.1738944
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Handle: RePEc:taf:jtrust:v:10:y:2020:i:1:p:4-22




Template-Type: ReDIF-Article 1.0
Author-Name: Robert R. Martin
Author-X-Name-First: Robert R.
Author-X-Name-Last: Martin
Title: International variations in fiduciary and competence trust of physicians: A multilevel study
Abstract: 
 This article examines how public trust in physicians varies across two primary dimensions: trust in physicians' technical competence and in their fiduciary duty to prioritise patients' interests above their own. While prior empirical studies explain variations in trust of physicians primarily by focusing on patients' individual characteristics, trust differences across national borders remain underexplored. This study utilises nationally representative survey data from 26 countries and data from national-level collections to investigate the correlates of both dimensions of trust. Multilevel ordinal logistic regression analysis reveals associations between the two dimensions of trust in physicians and a host of individual and national characteristics. The study reveals a complex relationship between trust and how countries fund health care delivery. Trust that physicians uphold their fiduciary duty to patients is significantly stronger in countries with predominantly tax-funded primary care systems. Conversely, both fiduciary trust and competence trust are weaker where out-of-pocket payments comprise a greater percentage of total health spending. Finally, individuals who report they are in better health are more likely to trust physicians.
Journal: Journal of Trust Research
Pages: 23-45
Issue: 1
Volume: 10
Year: 2020
Month: 1
X-DOI: 10.1080/21515581.2019.1684302
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1684302
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Handle: RePEc:taf:jtrust:v:10:y:2020:i:1:p:23-45




Template-Type: ReDIF-Article 1.0
Author-Name: Markus Järvinen
Author-X-Name-First: Markus
Author-X-Name-Last: Järvinen
Author-Name: Minna Branders
Author-X-Name-First: Minna
Author-X-Name-Last: Branders
Title: Contracts as trust builders
Abstract: 
 Cooperative relationships require trust. Trust, on the other hand, requires a framework, i.e. an environment, in which it can be built. Numerous studies have focused on the antecedents of trust. For example, various trust-building factors have been identified in these studies. However, there is no comprehensive study exploring the ways in which contracts support the trust-building environment. This study attempts to fill this gap by drawing on the notion that contracts have a framing effect on trust, thereby creating an environment that can lead to trust building. The study entails an analysis of eight contracts made between the Finnish Defence Forces and its civilian contractors. The analysis is theory-driven and applies a framework of trust-building factors. The conclusion of the study is that the contracts support the environment by defining roles and responsibilities, relevant legal regulation, communication processes, and forums for interaction. However, trust building would benefit if contracts were improved in five ways, namely by establishing fewer forums of communication, encompassing personal relations and potentially deviating interests, providing more communication via avenues other than key personnel, carefully considering the need for restrictive confidentiality clauses, and using contracts to pursue a certain culture.
Journal: Journal of Trust Research
Pages: 46-65
Issue: 1
Volume: 10
Year: 2020
Month: 1
X-DOI: 10.1080/21515581.2019.1705844
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1705844
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Handle: RePEc:taf:jtrust:v:10:y:2020:i:1:p:46-65




Template-Type: ReDIF-Article 1.0
Author-Name: Angelos Kostis
Author-X-Name-First: Angelos
Author-X-Name-Last: Kostis
Author-Name: Malin Harryson Näsholm
Author-X-Name-First: Malin Harryson
Author-X-Name-Last: Näsholm
Title: Towards a research agenda on how, when and why trust and distrust matter to coopetition
Abstract: 
 Trust has been acknowledged as an important aspect of interorganizational relationships. Yet, limited attention has been paid to the importance of trust in the light of coopetitive interactions, i.e. simultaneously cooperating and competing. Research on trust has started to acknowledge that more trust may not always be better, and that trust and distrust are separate and distinct phenomena. Whilst coopetition research has mentioned the important role of trust, the potential role of distrust is even less acknowledged, although it may be particularly relevant due to the tensions, risks, and uncertainties involved. The purpose of this paper is to identify limitations and gaps in the extant literature on trust in coopetition, bring promising research opportunities into light, and create an agenda for future research focused on the roles of both trust and distrust in coopetition. By means of a systematic literature review, we find that the importance of trust in different phases of coopetition has been acknowledged by prior research, yet deeper explanations of how, when, and why different aspects of trust and distrust matter to coopetition are missing. A normative view on trust prevails and the potential fruitfulness of distrust is neglected. Based on these limitations, an agenda including six promising research avenues is constructed.
Journal: Journal of Trust Research
Pages: 66-90
Issue: 1
Volume: 10
Year: 2020
Month: 1
X-DOI: 10.1080/21515581.2019.1692664
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1692664
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Handle: RePEc:taf:jtrust:v:10:y:2020:i:1:p:66-90




Template-Type: ReDIF-Article 1.0
Author-Name: Justyna Wubs-Mrozewicz
Author-X-Name-First: Justyna
Author-X-Name-Last: Wubs-Mrozewicz
Title: The concept of language of trust and trustworthiness: (Why) history matters
Abstract: 
 This paper puts forward the argument that the concept of the language of trust and trustworthiness can be a useful way of understanding what trust means in specific situations. This concept refers to linguistic devices – verbal and non-verbal – which purposefully convey trust and create a foundation for continuing or improving relations. The concept has been developed based on research into relations between premodern merchants and their urban governments. In this context, the language of trust has emerged from historical sources as a tool which was used with great skill. By studying the form, the functions and the content of the language of trust in a concrete setting, contemporary or historical, we can grasp what can constitute the basis for trust and trustworthiness. The second argument proposed here is that, by pointing to the foundations of trust, the language of trust reveals the core values of an individual, a group or a society at a given time and place.
Journal: Journal of Trust Research
Pages: 91-107
Issue: 1
Volume: 10
Year: 2020
Month: 1
X-DOI: 10.1080/21515581.2019.1689826
File-URL: http://hdl.handle.net/10.1080/21515581.2019.1689826
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Handle: RePEc:taf:jtrust:v:10:y:2020:i:1:p:91-107




Template-Type: ReDIF-Article 1.0
Author-Name: Reinhard Bachmann
Author-X-Name-First: Reinhard
Author-X-Name-Last: Bachmann
Title: Trust in contemporary society
Journal: Journal of Trust Research
Pages: 108-111
Issue: 1
Volume: 10
Year: 2020
Month: 1
X-DOI: 10.1080/21515581.2020.1723607
File-URL: http://hdl.handle.net/10.1080/21515581.2020.1723607
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Handle: RePEc:taf:jtrust:v:10:y:2020:i:1:p:108-111




Template-Type: ReDIF-Article 1.0
Author-Name: Amit Gur
Author-X-Name-First: Amit
Author-X-Name-Last: Gur
Title: Customer trust and perceived service quality in the healthcare sector: Customer aggressive behaviour as a mediator
Abstract: 
 Most healthcare providers experience some form of aggressive behaviour by patients and their relatives (i.e. customers). Customer aggressive behaviour (CAB) is detrimental to customers and healthcare providers, as well as to the overall service quality provided by the healthcare organisation. Drawing on the Social Exchange Theory, the purpose of the study was to examine whether customers’ trust in healthcare providers decreases incidents of CAB and in turn improves the perceived service quality of the clinic. Data were collected from 45 primary care clinics of the same organisation, including three sources: Customers (N=579); healthcare providers (N=398); and data provided by the organisation. The data were aggregated and analysed at the clinic level. The results confirmed a mediation model in which customer trust in healthcare providers reduced CAB as experienced by providers, which in turn led to higher levels of clinics’ perceived service quality. As CAB in this study was examined as a mediating factor, it was possible to investigate its role within the context of the organisational dynamic. Practically, these findings suggest that healthcare organisations should proactively create and nurture a culture of trust between customers and healthcare providers in order to promote service quality through reducing CAB.
Journal: Journal of Trust Research
Pages: 113-133
Issue: 2
Volume: 10
Year: 2020
Month: 07
X-DOI: 10.1080/21515581.2021.1927063
File-URL: http://hdl.handle.net/10.1080/21515581.2021.1927063
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Handle: RePEc:taf:jtrust:v:10:y:2020:i:2:p:113-133




Template-Type: ReDIF-Article 1.0
Author-Name: Andy Wood
Author-X-Name-First: Andy
Author-X-Name-Last: Wood
Title: A nonverbal signal of trustworthiness: An evolutionarily relevant model
Abstract: 
 This study introduces and provides evidence of an Evolutionarily Stable Signalling (ESS) System in the buyer-seller context through three experiments. An ESS system is one where a signaller (in this study, the seller) conveys positive intent to the receiver (customers) in a reliable manner that leads to the buyer’s benefits. This study uses the ‘felt’ or genuine smile of salespeople as a reliable signal. The non-consciously generated genuine smile of a salesperson leads to positive, trustworthy assessments by buyers. Buyers reach their conclusions about the trustworthiness of the salesperson rapidly and often without conscious evaluations. These studies simultaneously capture the response time and the cognitive assessments of the subjects. Their decision on the trustworthiness of the salesperson likely provides the foundation for subsequent cooperative exchanges. Using both response time and cognitive assessments allows these series of experiments to develop evidence of this ESS system in the present day.
Journal: Journal of Trust Research
Pages: 134-158
Issue: 2
Volume: 10
Year: 2020
Month: 07
X-DOI: 10.1080/21515581.2021.1922912
File-URL: http://hdl.handle.net/10.1080/21515581.2021.1922912
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Handle: RePEc:taf:jtrust:v:10:y:2020:i:2:p:134-158




Template-Type: ReDIF-Article 1.0
Author-Name: Steven G. Young
Author-X-Name-First: Steven G.
Author-X-Name-Last: Young
Author-Name: Robert E. McGrath
Author-X-Name-First: Robert E.
Author-X-Name-Last: McGrath
Title: Character strengths as predictors of trust and cooperation in economic decision-making
Abstract: 
 Cooperation occupies nearly every aspect of human life. While previous research focuses on how situational factors and personality predict cooperation, less is known about how specific character strengths predict cooperation. In Study 1, we find that higher Self-Control values and lower Inquisitiveness values were associated with a larger contribution in the Trust Game. In Study 2, we find that kindness positively predicted the total amount of money earned in a Prisoner’s Dilemma game. However, Self-Control was not a significant predictor for any dependent measure. We discuss the theoretical and applied implications of these findings, compare our results to other research on dispositional predictors of trust and cooperation, and postulate that the oinconsistent role of Self-Control may be attribouted tof theoretical differences in the Trust and Prisoner’s Dilemma games. Finally, we offer future directions that can build on the present findings.
Journal: Journal of Trust Research
Pages: 159-179
Issue: 2
Volume: 10
Year: 2020
Month: 07
X-DOI: 10.1080/21515581.2021.1922911
File-URL: http://hdl.handle.net/10.1080/21515581.2021.1922911
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Handle: RePEc:taf:jtrust:v:10:y:2020:i:2:p:159-179




Template-Type: ReDIF-Article 1.0
Author-Name: Adam Seligman
Author-X-Name-First: Adam
Author-X-Name-Last: Seligman
Title: Trust, experience and embodied knowledge or lessons from John Dewey on the dangers of abstraction
Abstract: 
 This paper explores the connection between trust and confidence on the one hand and different forms of knowledge (abstract and general viz. particular and concrete) on the other. While the distinction between trust and confidence was first made by Niklas Luhmann their connection to forms of knowledge and so attitudes towards difference is new. Making use of insights afforded to us by John Dewey, I argue here for the dependence of trust on an ability to abide with ambiguity and the loss of control that the eschewal of generalised categories of knowledge implies. Finally, I draw social and political implications from these insights in terms of the ability to live with differences, with the stranger and with those ‘others' who cannot be known and so contained within abstract categories.
Journal: Journal of Trust Research
Pages: 5-21
Issue: 1
Volume: 11
Year: 2021
Month: 01
X-DOI: 10.1080/21515581.2021.1946821
File-URL: http://hdl.handle.net/10.1080/21515581.2021.1946821
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Handle: RePEc:taf:jtrust:v:11:y:2021:i:1:p:5-21




Template-Type: ReDIF-Article 1.0
Author-Name: Guido Möllering
Author-X-Name-First: Guido
Author-X-Name-Last: Möllering
Title: Trust is political
Journal: Journal of Trust Research
Pages: 1-4
Issue: 1
Volume: 11
Year: 2021
Month: 01
X-DOI: 10.1080/21515581.2021.2030892
File-URL: http://hdl.handle.net/10.1080/21515581.2021.2030892
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Handle: RePEc:taf:jtrust:v:11:y:2021:i:1:p:1-4




Template-Type: ReDIF-Article 1.0
Author-Name: Matthew L. Bergbower
Author-X-Name-First: Matthew L.
Author-X-Name-Last: Bergbower
Author-Name: Levi G. Allen
Author-X-Name-First: Levi G.
Author-X-Name-Last: Allen
Title: Trust in the American political parties and support for public policy: Why Republicans benefit from political distrust
Abstract: 
 While political trust is well researched by political scientists, little attention has been paid to the repercussions of citizens’ lack of trust in the major political parties. Political parties are the institutions responsible for forming governing coalitions and channelling the policy preferences of the majorities that elected them; thus, we hypothesise that distrust in the parties can have some unsavory consequences. Namely that trust can be weaponized by elites and lead to fervent opposition to the other party’s policy proposals. Using a unique dataset from the Pew Research Centre, and leveraging an innovative instrument, we analyze how support for public policy is affected by trusting the parties to govern ethically and honestly. Our results are heterogenous. We find that respondents who trust the Republicans to govern ethically and honestly reward the party with opposition to the Democrats’ policy positions. Conversely, we find no change in support for public policy among those who trust the Democrats to govern ethically and honestly. The theoretical implications of these results speak to the rise of populism in America, a topic we also briefly address in the conclusion.
Journal: Journal of Trust Research
Pages: 42-58
Issue: 1
Volume: 11
Year: 2021
Month: 01
X-DOI: 10.1080/21515581.2021.2014336
File-URL: http://hdl.handle.net/10.1080/21515581.2021.2014336
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Handle: RePEc:taf:jtrust:v:11:y:2021:i:1:p:42-58




Template-Type: ReDIF-Article 1.0
Author-Name: Aki Koivula
Author-X-Name-First: Aki
Author-X-Name-Last: Koivula
Author-Name: Sanna Malinen
Author-X-Name-First: Sanna
Author-X-Name-Last: Malinen
Author-Name: Arttu Saarinen
Author-X-Name-First: Arttu
Author-X-Name-Last: Saarinen
Title: The voice of distrust? The relationship between political trust, online political participation and voting
Abstract: 
 In this article, we examine how political trust is associated with participation in political discussions on social media and voting activity. We explore whether social media can provide platforms for those who are passive in terms of formal political participation. Our data were derived from a representative survey based on a sample collected in 2017 from the Finnish population register (N = 2470). Our key findings were that online and offline participation were highly linked to each other. Those citizens who participated formally by voting were also more likely to participate online. Moreover, we found a moderating effect of political trust on the relationship between online and offline participation. Therefore, we concluded that social media platforms also provide channels for political participation for individuals with low political trust who do not participate formally by voting.
Journal: Journal of Trust Research
Pages: 59-74
Issue: 1
Volume: 11
Year: 2021
Month: 01
X-DOI: 10.1080/21515581.2022.2026781
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2026781
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Handle: RePEc:taf:jtrust:v:11:y:2021:i:1:p:59-74




Template-Type: ReDIF-Article 1.0
Author-Name: Gissur Ó. Erlingsson
Author-X-Name-First: Gissur Ó.
Author-X-Name-Last: Erlingsson
Title: A stranger thing? Sweden as the upside down of multilevel trust
Abstract: 
 As a rule, citizens appreciate local more than central government. This paper proposes a new research agenda for multilevel trust studies by arguing that it is premature to believe that citizen’s proximity to officials by definition trumps distance. As in country-comparative studies, close attention needs to be paid to institutional quality in analyses of multilevel trust. To put this argument to work, a closer investigation of Sweden is conducted. Tracking three indicators of trust, with time-series stretching over two decades, Sweden turns out to be a curious outlier from the international pattern: Swedes trust their local government less than the state. To make this observation intelligible – while simultaneously aiming to contribute to a more nuanced theoretical understanding of multilevel trust – the mix of three features is identified for bringing this circumstance about: (1) the principal role Swedish municipalities have successively been given in implementing core welfare state assignments; (2) that several of the municipalities’ assignments are susceptible to corruption; and (3) that the increase in municipal responsibilities has neither been accompanied with institutions that guarantee accountability of politicians nor the impartiality of local bureaucracies.
Journal: Journal of Trust Research
Pages: 22-41
Issue: 1
Volume: 11
Year: 2021
Month: 01
X-DOI: 10.1080/21515581.2021.2014337
File-URL: http://hdl.handle.net/10.1080/21515581.2021.2014337
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Handle: RePEc:taf:jtrust:v:11:y:2021:i:1:p:22-41





Template-Type: ReDIF-Article 1.0
Author-Name: Anne Reif
Author-X-Name-First: Anne
Author-X-Name-Last: Reif
Author-Name: Lars Guenther
Author-X-Name-First: Lars
Author-X-Name-Last: Guenther
Title: How representative surveys measure public (dis)trust in science: A systematisation and analysis of survey items and open-ended questions
Abstract: 
 Over the past several years, scholars have debated the public’s (dis)trust in science. Since the ‘science and society’ paradigm of science communication has defined the crisis of trust between science and the public as a major concern, this article is interested in how public (dis)trust in science is measured in representative surveys of public perceptions of science and technology. The goal is to systematise survey measures using a theoretical model of (dis)trust in science as a multidimensional variable that is relevant to the relationship between the public, (intermediaries) and science. A systematic review of items and open-ended questions (n = 736) used in 20 representative surveys from various countries was conducted. The results show that surveys rarely measure distrust in science, and instead focus on trust in science – mainly at the macro-level – rather than trust in scientists (micro-level) or scientific organisations (meso-level). Benevolence is the dimension of trust considered most frequently; the media is predominantly included as a general type of contact with science without a direct link to (dis)trust. Hence, representative surveys cover a number of different aspects of public (dis)trust in science. However, there is room for improvement. Thus, this paper concludes with recommendations for future measures.
Journal: Journal of Trust Research
Pages: 94-118
Issue: 2
Volume: 11
Year: 2021
Month: 07
X-DOI: 10.1080/21515581.2022.2075373
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2075373
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Handle: RePEc:taf:jtrust:v:11:y:2021:i:2:p:94-118



Template-Type: ReDIF-Article 1.0
Author-Name: Dag Wollebæk
Author-X-Name-First: Dag
Author-X-Name-Last: Wollebæk
Author-Name: Audun Fladmoe
Author-X-Name-First: Audun
Author-X-Name-Last: Fladmoe
Author-Name: Kari Steen-Johnsen
Author-X-Name-First: Kari
Author-X-Name-Last: Steen-Johnsen
Title: ‘You can’t be careful enough’: Measuring interpersonal trust during a pandemic
Abstract: 
 Empirical results regarding the role of interpersonal trust in the pandemic setting have been inconsistent. We argue that one explanation may be an inherent weakness in the standard measure of generalised trust, requesting respondents to choose between the options ‘most people can be trusted' and ‘you can't be careful enough in dealing with people'. The item measures two inter-related yet separate dimensions - trust and caution. A sense of caution is likely to be activated within the pandemic; some respondents may interpret ‘being careful’ as avoiding infection or spreading the virus. This may lead to 1) exaggerated negative trends in trust after the pandemic outbreak and 2) misrepresentation of the relationship between trust and compliance with guidelines. This is more likely to occur if respondents are primed to think about the pandemic. Analyses of several survey data sets from Norway confirmed that the standard question showed a decline in trust levels after the pandemic outbreak and a weakly negative correlation with social distancing. Alternative operationalisations without reference to caution suggested a small increase in trust and neutral or a weakly positive correlation with social distancing. Our results imply that the standard question should be used with caution in pandemic research.
Journal: Journal of Trust Research
Pages: 75-93
Issue: 2
Volume: 11
Year: 2021
Month: 07
X-DOI: 10.1080/21515581.2022.2066539
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2066539
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Handle: RePEc:taf:jtrust:v:11:y:2021:i:2:p:75-93



Template-Type: ReDIF-Article 1.0
Author-Name: Umair Majid
Author-X-Name-First: Umair
Author-X-Name-Last: Majid
Author-Name: Aghna Wasim
Author-X-Name-First: Aghna
Author-X-Name-Last: Wasim
Author-Name: Judy Truong
Author-X-Name-First: Judy
Author-X-Name-Last: Truong
Author-Name: Simran Bakshi
Author-X-Name-First: Simran
Author-X-Name-Last: Bakshi
Title: Public trust in governments, health care providers, and the media during pandemics: A systematic review
Abstract: 
 Among the most important factors that determine whether public health recommendations receive widespread adherence during pandemics is public trust in the information disseminated by governments, health care providers, and the media. However, there remains uncertainty pertaining to the role of public trust in the acceptance and maintenance of public health recommendations during outbreaks. This systematic review and thematic analysis examined 41 studies on previous pandemics, epidemics, and global outbreaks in the twenty-first century to identify the relationship between public trust in the government, health care providers, and the media, and the acceptance, uptake, and maintenance of health behaviours that contain the spread of infectious disease. We found inconsistency in public trust towards the government and the media across multiple countries, while trust in health care providers was generally reported to be high with a few exceptions. We identified several unintended outcomes of mistrust when communicating public health recommendations such as non-compliance with recommended health measures, seeking information from alternative sources, and vaccine hesitancy. We conclude this paper by discussing the importance of public trust in promoting compliance with public health recommendations and the uptake of protective behaviours, as well as the downstream implications of mistrust that may develop in the COVID-19 pandemic.
Journal: Journal of Trust Research
Pages: 119-141
Issue: 2
Volume: 11
Year: 2021
Month: 07
X-DOI: 10.1080/21515581.2022.2029742
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2029742
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Handle: RePEc:taf:jtrust:v:11:y:2021:i:2:p:119-141

Template-Type: ReDIF-Article 1.0
# input file: RJTR_A_2060245_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949
Author-Name: Edward C. Tomlinson
Author-X-Name-First: Edward C.
Author-X-Name-Last: Tomlinson
Author-Name: Andrew Schnackenberg
Author-X-Name-First: Andrew
Author-X-Name-Last: Schnackenberg
Title: The effects of transparency perceptions on trustworthiness perceptions and trust
Abstract: 
 Transparency is recognised as vital to ensuring employee trust in managers. However, prior measures of transparency have made it difficult to discern the precise influence of transparency on trust. We posit that separate dimensions of transparency perceptions (disclosure, clarity, and accuracy) uniquely influence perceptions of trustworthiness (ability, benevolence, and integrity). We also posit that trustworthiness, as the proximal predictor of trust, mediates the transparency-trust relationship. Using a recently published measure of transparency that captures its dimensions, we find support for our predictions that transparency differentially influences trust via trustworthiness across two samples with unique referents (direct manager and top-management-team). Our results show that employees place trust in different ways depending on how much information they perceive their managers to be sharing (i.e. disclosure), what they perceive their managers to be revealing (i.e. accuracy), and how they perceive their managers to be revealing it (i.e. clarity). Thus, managers who are seen as satisfying some dimensions of transparency but not others (e.g. disclosure and accuracy, but not clarity) might not foster needed trustworthiness perceptions for employees to justify placing trust in the manager, with practical implications for managers seeking to develop trust in situations that require them to demonstrate specific trustworthiness attributes.
Journal: Journal of Trust Research
Pages: 1-23
Issue: 1
Volume: 12
Year: 2022
Month: 01
X-DOI: 10.1080/21515581.2022.2060245
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2060245
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Handle: RePEc:taf:jtrust:v:12:y:2022:i:1:p:1-23



Template-Type: ReDIF-Article 1.0
# input file: RJTR_A_2113887_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949
Author-Name: Volker Patent
Author-X-Name-First: Volker
Author-X-Name-Last: Patent
Title: Dysfunctional trusting and distrusting: Integrating trust and bias perspectives
Abstract: 
 This paper offers an integrative review of the concept of dysfunctional trust from a trust and bias research perspective. Trust and cognitive/social biases are isomorphically related concepts in their functions as reducers of cognitive effort and facilitators/inhibitors of action. In the case of dysfunctional trust and distrust, bias perspectives contribute theoretically to a framework for the study of the ‘errors’ in decision-making that lead to dysfunctional outcomes of trusting. By reviewing biases and their role in generating trust and the converse, the biasing role of trust within a trust antecedent framework, the review integrates the conceptual linkages between research on bias and heuristics and research on trust, providing a basis for further research and practical applications in educational, business, political, and media domains. The paper makes recommendations for research and practical applications to mitigate the impacts of misinformation, bias in decision-making and dysfunctional trust. Attending to cognitive and other biases in situations involving trust promises to support greater informational resilience by raising metacognitive awareness of bias and trust in human decision-making.
Journal: Journal of Trust Research
Pages: 66-93
Issue: 1
Volume: 12
Year: 2022
Month: 01
X-DOI: 10.1080/21515581.2022.2113887
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2113887
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Handle: RePEc:taf:jtrust:v:12:y:2022:i:1:p:66-93



Template-Type: ReDIF-Article 1.0
# input file: RJTR_A_2093211_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949
Author-Name: Brenda Nguyen
Author-X-Name-First: Brenda
Author-X-Name-Last: Nguyen
Author-Name: Hannes Leroy
Author-X-Name-First: Hannes
Author-X-Name-Last: Leroy
Author-Name: Carol Gill
Author-X-Name-First: Carol
Author-X-Name-Last: Gill
Author-Name: Tony Simons
Author-X-Name-First: Tony
Author-X-Name-Last: Simons
Title: Be yourself or adapt yourself? Authenticity, self-monitoring, behavioural integrity, and trust
Abstract: 
 Prior work has offered good arguments to trust both authentic and self-monitoring individuals, yet these two constructs have been described as incompatible and even opposite. This tension raises the question of which strategy will best build trust: Be yourself or adapt yourself? Informed by theory on private and public selves at work, this paper argues that both self-monitoring and authenticity behaviours foster trust, but only when not accompanied by the other behaviour. While actors can combine authenticity and self-monitoring in their self-concept, observers see this combination as lacking behavioural integrity (i.e. word-deed misalignment), thus reducing trust. We test these relationships in a time-lagged, multi-source survey study with project teams. Our results support the hypothesis and demonstrate that behavioural integrity mediates the interaction between authenticity and self-monitoring on perceptions of trust. We discuss the implications of our findings for the development and implementation of effective trust-building strategies.
Journal: Journal of Trust Research
Pages: 24-42
Issue: 1
Volume: 12
Year: 2022
Month: 01
X-DOI: 10.1080/21515581.2022.2093211
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2093211
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Handle: RePEc:taf:jtrust:v:12:y:2022:i:1:p:24-42



Template-Type: ReDIF-Article 1.0
# input file: RJTR_A_2085733_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949
Author-Name: Päivi Kosonen
Author-X-Name-First: Päivi
Author-X-Name-Last: Kosonen
Author-Name: Mirjami Ikonen
Author-X-Name-First: Mirjami
Author-X-Name-Last: Ikonen
Author-Name: Taina Savolainen
Author-X-Name-First: Taina
Author-X-Name-Last: Savolainen
Title: The shaking nest of trust: A case study of funding reform in a higher education organization
Abstract: 
 The purpose of the current paper is to examine the development in the nature of followers’ trust in the leader during funding reform oriented organisational changes in a higher education organisation (HEO). Funding systems of HEOs are subjects of public reform. This development has pushed the organisations towards more business-oriented management and organisational culture and has created a demand for the communication of the leadership to maintain followers’ trust towards the leader and the organisation. The focus of this study is on the receiving end of this leader communication. Prior studies show that trust has a significant meaning in organisational contexts in strengthening members’ willingness to work towards mutual goals, interact with other members, and reduce self-protecting behaviour. The data of this qualitative case study comprises primary data consisting of followers’ texts and complementary data of a job satisfaction survey. The data was analysed using typology, which provided the basis for creating a metaphor for the findings. The findings suggest that during times of change in an organisational environment, the nature of followers’ trust in the leader seems to develop from an interpersonal level to an institutional level.
Journal: Journal of Trust Research
Pages: 43-65
Issue: 1
Volume: 12
Year: 2022
Month: 01
X-DOI: 10.1080/21515581.2022.2085733
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2085733
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# input file: RJTR_A_2121283_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949
Author-Name: Morten Frederiksen
Author-X-Name-First: Morten
Author-X-Name-Last: Frederiksen
Author-Name: Uffe Kjærgaard Hansen
Author-X-Name-First: Uffe Kjærgaard
Author-X-Name-Last: Hansen
Title: Secrets, trust, and transparency: Navigating between influence and accountability as trusted intermediary
Abstract: 
 Secrecy is usually considered destructive to trust. However, people are often involved in conflicting social commitments in which transparency to one trustor may violate the trust of others. Georg Simmel suggests that secrecy can serve important social purposes; consequently, strategically balancing transparency and secrecy can be conducive to social cooperation and building intersubjective trust. This is particularly the case for trusted intermediaries tasked with building trust in multiple conflicting relations. In this study, we investigate how shop stewards actively navigate the transparency–secrecy nexus as trusted intermediaries to build trust and gain maximal influence over management decisions. The study is based on qualitative interviews with 29 shop stewards within the Danish care sector. Shop stewards depend on co-worker trust and transparency, whereas their influence on management requires secrecy and trust, which makes shop stewards vulnerable to criticism and mistrust from their co-workers. This study shows that transparency and secrecy are important trust work tools for creating and maintaining trust, processes that require efficient compartmentalisation of issues, roles, and contextual meaning in separate formal and informal spaces of collaboration with management to avoid co-worker suspicion or conflict with management.
Journal: Journal of Trust Research
Pages: 99-124
Issue: 2
Volume: 12
Year: 2022
Month: 07
X-DOI: 10.1080/21515581.2022.2121283
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2121283
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# input file: RJTR_A_2155658_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949
Author-Name: Henry G. W. Dixson
Author-X-Name-First: Henry G. W.
Author-X-Name-Last: Dixson
Author-Name: Aimée F. Komugabe-Dixson
Author-X-Name-First: Aimée F.
Author-X-Name-Last: Komugabe-Dixson
Author-Name: Fabien Medvecky
Author-X-Name-First: Fabien
Author-X-Name-Last: Medvecky
Author-Name: Jovana Balanovic
Author-X-Name-First: Jovana
Author-X-Name-Last: Balanovic
Author-Name: Helene Thygesen
Author-X-Name-First: Helene
Author-X-Name-Last: Thygesen
Author-Name: Edith A. MacDonald
Author-X-Name-First: Edith A.
Author-X-Name-Last: MacDonald
Title: Trust in science and scientists: Effects of social attitudes and motivations on views regarding climate change, vaccines and gene drive technology
Abstract: 
 Trust in science and scientists (TSS) is an increasingly important topic with respect to how science is applied within society. However, its role regarding specific issues may vary depending upon other psychosocial factors. In this study, we investigated how trust interacts with social attitudes and motivations to shape views on scientific issues in New Zealand (N = 8,199; 74.7% New Zealand European, 55.1% female). The study went beyond TSS by including broader institutional trust alongside measures relating to support for inequality, status quo preservation and fear of the unknown. We focused on their effects on three issues: vaccines, climate change and genetic technology (gene drive). Although TSS was strongly associated with lower vaccine skepticism (B = -0.497, p < 0.01), and moderate support for gene drive (B = 0.231, p < 0.01), it had no meaningful effect on climate skepticism. Furthermore, trust differentially mediated the relationship between social motivations and responses to all three issues. Trust in science and scientists is therefore unlikely to represent a one-size-fits-all variable. We conclude that future research should consider what effects trust in institutions and TSS have with social attitudes and motivations over a range of technologies across the sciences.
Journal: Journal of Trust Research
Pages: 179-203
Issue: 2
Volume: 12
Year: 2022
Month: 07
X-DOI: 10.1080/21515581.2022.2155658
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2155658
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# input file: RJTR_A_2155659_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949
Author-Name: Ben Bradford
Author-X-Name-First: Ben
Author-X-Name-Last: Bradford
Author-Name: Jonathan Jackson
Author-X-Name-First: Jonathan
Author-X-Name-Last: Jackson
Author-Name: Kristina Murphy
Author-X-Name-First: Kristina
Author-X-Name-Last: Murphy
Author-Name: Elise Sargeant
Author-X-Name-First: Elise
Author-X-Name-Last: Sargeant
Title: The space between: Trustworthiness and trust in the police among three immigrant groups in Australia
Abstract: 
 Research regularly finds significant variation in the perceived trustworthiness of police across different social groups. For example, studies from a number of different countries have shown that people from particular ethnic and racial minority groups tend to have less positive evaluations and lower expectations of police effectiveness, benevolence and integrity, compared to their majority group counterparts. However, much less is known about how trust – as a willingness to be vulnerable under conditions of risk – varies across groups. Moreover, the criminological literature regularly conflates trustworthiness and trust, and/or assumes the former translates unproblematically into the latter. In this paper, we use data from a survey of three immigrant groups living in Sydney, Australia, to explore the relationship between trustworthiness and trust. We focus on how aspects of the ‘immigrant experience’ may affect the translation of trustworthiness into trust, and whether there are factors that predict trust independent of evaluations of the trust object. Our results show that social norms, which vary across immigrant groups, predict levels of trust independent of trustworthiness, as do other individual and group-level characteristics. This has important implications, both for the conceptualisation and empirical study of trust in the police, and for policy efforts that seek to enhance public trust in this important state institution.
Journal: Journal of Trust Research
Pages: 125-152
Issue: 2
Volume: 12
Year: 2022
Month: 07
X-DOI: 10.1080/21515581.2022.2155659
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2155659
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# input file: RJTR_A_2163068_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949
Author-Name: Guido Möllering
Author-X-Name-First: Guido
Author-X-Name-Last: Möllering
Title: Handing over to our new Editor Joe Hamm
Journal: Journal of Trust Research
Pages: 95-98
Issue: 2
Volume: 12
Year: 2022
Month: 07
X-DOI: 10.1080/21515581.2022.2163068
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2163068
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# input file: RJTR_A_2125399_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949
Author-Name: Maria Luisa Farnese
Author-X-Name-First: Maria Luisa
Author-X-Name-Last: Farnese
Author-Name: Paula Benevene
Author-X-Name-First: Paula
Author-X-Name-Last: Benevene
Author-Name: Barbara Barbieri
Author-X-Name-First: Barbara
Author-X-Name-Last: Barbieri
Title: Learning to trust in social enterprises: The contribution of organisational culture to trust dynamics
Abstract: 
 General models for trust development in organisations suggest a linear path founded on three bases (calculus, knowledge, identification). Seeking to capture a more dynamic nature for the trust development pathway, this study focuses on the role of organisational culture in shaping these paths by conveying sensemaking processes. Through exploratory group interviews, we examined how trust can be boosted or weakened among senior and newcomer members of two Italian social enterprises (NPSEs) as organisational contexts whose core values make trust a valuable relational asset. Our in-depth analysis of key trust processes showed that the NPSE members refer principally to a non-linear path of trust-building in their professional experience, and acknowledge the knowledge base as the starting point for, and the main source of, trust. Two other processes for implementing trust also emerged, the spillover of trust capabilities to other kinds of relationships, and their leaders' ability to establish organisational routines that can consolidate trust. Overall, our findings contribute to connecting trust-building dynamics to broader organisational culture, highlighting specific routines and practices – intentional as well as informal – that encourage their members to learn to trust. Applicative implications for building trust in workplaces are discussed.
Journal: Journal of Trust Research
Pages: 153-178
Issue: 2
Volume: 12
Year: 2022
Month: 07
X-DOI: 10.1080/21515581.2022.2125399
File-URL: http://hdl.handle.net/10.1080/21515581.2022.2125399
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# input file: RJTR_A_2167825_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Ran Ben-Malka
Author-X-Name-First: Ran
Author-X-Name-Last: Ben-Malka
Author-Name: Sharon Hadad
Author-X-Name-First: Sharon
Author-X-Name-Last: Hadad
Author-Name: Reut Megidish
Author-X-Name-First: Reut
Author-X-Name-Last: Megidish
Title: Integration, culture, and trust: A case study of minority integration in Israeli academy
Abstract: 
 This study examined the effects of joint academic study involving minority students from the Bedouin population in Israel with the general population on out-group and in-group trust. Using a modified version of the trust game as a serial game with complete information and 135 students from both populations in a joint academic programme, we found that the level of trust of the Bedouin students towards the general population decreases over time, despite their having assimilated into this group. We discuss the theoretical explanations and implications of this result, along with practical recommendations for introducing complementary steps to enhance trust over time between the two populations. The latter includes creating more social and academic encounters between the groups and offering better incentives for cross-sector collaboration. This study is the first to examine the development of trust over time in academia between different ethnic groups while the groups are in national conflict.
Journal: Journal of Trust Research
Pages: 51-66
Issue: 1
Volume: 13
Year: 2023
Month: 01
X-DOI: 10.1080/21515581.2023.2167825
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2167825
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# input file: RJTR_A_2182313_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Roman Lewandowski
Author-X-Name-First: Roman
Author-X-Name-Last: Lewandowski
Author-Name: Anatoliy G. Goncharuk
Author-X-Name-First: Anatoliy G.
Author-X-Name-Last: Goncharuk
Author-Name: Giuseppe T. Cirella
Author-X-Name-First: Giuseppe T.
Author-X-Name-Last: Cirella
Title: Assessing trust with injected health information in Poland’s healthcare system: Lay people versus healthcare workers
Abstract: 
 Health information can influence patient trust and is vital to the healthcare system of a country. This study comparatively assesses trust levels within Poland’s healthcare system from two perspectives: non-healthcare workers (i.e. lay people) and healthcare workers. Four trust indicators, i.e. the payer, visiting or consulting with a physician, the medical profession, and hospitals are used to test trust volatility. The methodology combined a participant three-stage experiment by measuring level of trust, randomly separating participants into two groups – i.e. control and experimental – and testing whether observational changes were long-lasting. Results indicate that the level of trust of non-healthcare workers to the payer, a physician, and hospitals was susceptible to the information provided, while trust to the medical profession did not show sensitivity and almost did not change. Statistical analysis showed the non-healthcare workers trust level in all tested objects, apart from the medical profession, tended to return to their start values. Healthcare workers, on the other hand, had an overall higher level of trust in a physician, the medical profession, and hospitals. Overall, it can be concluded that the impact from the intervention in terms of hospitals was lower for the healthcare workers.
Journal: Journal of Trust Research
Pages: 67-86
Issue: 1
Volume: 13
Year: 2023
Month: 01
X-DOI: 10.1080/21515581.2023.2182313
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2182313
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# input file: RJTR_A_2184376_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Frédérique E. Six
Author-X-Name-First: Frédérique E.
Author-X-Name-Last: Six
Author-Name: Dominika Latusek
Author-X-Name-First: Dominika
Author-X-Name-Last: Latusek
Title: Distrust: A critical review exploring a universal distrust sequence
Abstract: 
 In this article, we review the distrust literature and explore whether the universal sequence for trust as outlined by Dietz (2011) and Dietz and Den Hartog (2006) is also true for distrust. Compared to trust, there is much less research on distrust, although the field has been rapidly developing in recent years. We argue that it is time to explore a universal sequence for distrust to take stock of current knowledge and to focus the empirical and conceptual research. There is sufficient evidence to suggest that such a universal sequence is a valuable framework for distrust research. This analytical exercise also forces us to identify tacit assumptions that frame and guide much of the current distrust (and trust) research. In so doing, we identify two main areas that require more attention: 1) the definition of distrust and its relation to trust and 2) the universal sequences and their dynamics. These findings lead to avenues for further research.
Journal: Journal of Trust Research
Pages: 1-23
Issue: 1
Volume: 13
Year: 2023
Month: 01
X-DOI: 10.1080/21515581.2023.2184376
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2184376
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# input file: RJTR_A_2165090_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Matia Okubo
Author-X-Name-First: Matia
Author-X-Name-Last: Okubo
Author-Name: Kenta Ishikawa
Author-X-Name-First: Kenta
Author-X-Name-Last: Ishikawa
Author-Name: Takato Oyama
Author-X-Name-First: Takato
Author-X-Name-Last: Oyama
Author-Name: Yoshihiko Tanaka
Author-X-Name-First: Yoshihiko
Author-X-Name-Last: Tanaka
Title: The look in your eyes: The role of pupil dilation in disguising the perception of trustworthiness
Abstract: 
 Pupil size reflects the cognitive and affective states of the beholder and thus shapes interpersonal impressions. Individuals with dilated pupils are evaluated more positively than those with constricted pupils. The present study investigated the role of pupil dilation in building interpersonal trust. We used face photographs taken by Okubo et al. (2017), in which models (N = 81) were posed as trustworthy persons for a photograph shown in an economic game. We measured the pupil diameter of each model’s photographs using image processing software. The pupils were dilated when the models expressed trustworthiness in their faces. Moreover, untrustworthy choices in an economic game predicted pupil dilation. As dilated pupils produce positive impressions, the results suggest that pupil dilation may be associated with concealing signals of trustworthiness. Untrustworthy individuals may use pupillary responses almost incapable of voluntary control to exploit others in social interactions.
Journal: Journal of Trust Research
Pages: 87-97
Issue: 1
Volume: 13
Year: 2023
Month: 01
X-DOI: 10.1080/21515581.2023.2165090
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2165090
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# input file: RJTR_A_2190900_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: David Leonardo Bouças da Silva
Author-X-Name-First: David Leonardo
Author-X-Name-Last: Bouças da Silva
Author-Name: Valmir Emil Hoffmann
Author-X-Name-First: Valmir Emil
Author-X-Name-Last: Hoffmann
Author-Name: Luis Martínez-Cháfer
Author-X-Name-First: Luis
Author-X-Name-Last: Martínez-Cháfer
Title: Trust and trust-linked elements in the formation of tourism networks in Brazil and Spain
Abstract: 
 While there is evidence of the positive influence of trust in cooperation development, in situations where trust is unfeasible, trust-linked elements are needed. In this investigation, trust-linked elements are considered to be contracts, supporting institutions (SIs), and reciprocity. This research aims to determine the role of trust and/or trust-linked elements in the formation of tourism business networks of Brazil and Spain. A quantitative study, using structural equation modelling, was carried out on a sample of 307 lodging companies. The results show that trust remains a key element in the composition of both Brazilian and Spanish business networks, although trust alone may not sufficiently explain collaboration in the tourism industry. This strengthens the argument for employing trust-linked elements to promote cooperation. Contracts and SIs substitute trust, whereas reciprocity complements it. SIs, in particular, play a crucial role in fostering cooperation, without requiring trust or incurring transaction costs, which is a less obvious but nonetheless important service. Networks in tourism destinations are often diverse and adaptable, suggesting that cooperation is idiosyncratic and an ongoing, dynamic process. This investigation concludes that decision-making for enhancing networking capabilities must consider various possibilities aligned with the social embeddedness of the companies in the corresponding tourism destination.
Journal: Journal of Trust Research
Pages: 24-50
Issue: 1
Volume: 13
Year: 2023
Month: 01
X-DOI: 10.1080/21515581.2023.2190900
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2190900
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# input file: RJTR_A_2214202_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Oliver Schilke
Author-X-Name-First: Oliver
Author-X-Name-Last: Schilke
Author-Name: Andy Powell
Author-X-Name-First: Andy
Author-X-Name-Last: Powell
Author-Name: Maurice E. Schweitzer
Author-X-Name-First: Maurice E.
Author-X-Name-Last: Schweitzer
Title: A review of experimental research on organizational trust
Abstract: 
 Trust profoundly shapes organisational, group, and dyadic outcomes. Reflecting its importance, a substantial and growing body of scholarship has investigated the topic of trust. Much of this work has used experiments to identify clear, causal relationships. However, in contrast to theoretical work that conceptualises trust as a multi-faceted (e.g. ability, benevolence, integrity), multi-level (e.g. interpersonal, intergroup), and dynamic construct, experimental scholarship investigating trust has largely investigated benevolence-based trust in dyadic relationships. As a result of the relatively limited set of paradigms experimental scholars have used to investigate trust, many questions related to different forms and types of trust remain un- and under-explored in experimental work. In this review, we take stock of the existing experimental trust scholarship and identify key gaps in our current understanding of trust. We call for future experimental work to investigate ability-based and integrity-based trust, to advance our understanding of the interplay between relationship history and trust, to study trust as a multi-level construct, to focus on the consequences of trust including the hazards of misplaced trust, and to study trust maintenance. To support these lines of inquiry, we introduce an ideal-typical process model to develop or adapt appropriate trust experiments.
Journal: Journal of Trust Research
Pages: 102-139
Issue: 2
Volume: 13
Year: 2023
Month: 07
X-DOI: 10.1080/21515581.2023.2214202
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2214202
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# input file: RJTR_A_2203931_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Jermaine S. Ma
Author-X-Name-First: Jermaine S.
Author-X-Name-Last: Ma
Title: The lesser of two evils: Approaching trust with Bourdieu’s habitus
Abstract: 
 In this paper I borrow from sociological scholars and theories in order to approach trust(ing) with Bourdieu's habitus. I demonstrate the use of a conceptual framework comprised of three sociological theories in the context of a subset of women in urbanising Türkiye who belong to, what I call, a gecekondu habitus. Throughout this paper I discuss the necessity of viewing interpersonal trust in the context of lived experiences, which enables us to see the nuanced ways trust might express itself in unexpected ways. Specifically, I suggest that utilising Bourdieu's habitus is one way to centre and situate context in trust research. By using Bourdieu's habitus along with theories of social reproduction and social capital I position my study on interpersonal trust in context, elucidate the gecekondu habitus, and with empirical examples illuminate nuances of trust and vulnerability noting its embeddedness in social networks. Ultimately in this paper I show how layering sociological theories as lenses highlights a nuanced view of trusting for women that expresses itself in two ways: (1) trust as choosing between vulnerabilities in difficult choices; and (2) the process of trusting (in assessing trustworthiness) functioning similarly to social capital a la Bourdieu and Coleman.
Journal: Journal of Trust Research
Pages: 197-222
Issue: 2
Volume: 13
Year: 2023
Month: 07
X-DOI: 10.1080/21515581.2023.2203931
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2203931
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# input file: RJTR_A_2199023_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Doron Sonsino
Author-X-Name-First: Doron
Author-X-Name-Last: Sonsino
Author-Name: Max Shifrin
Author-X-Name-First: Max
Author-X-Name-Last: Shifrin
Author-Name: Eyal Lahav
Author-X-Name-First: Eyal
Author-X-Name-Last: Lahav
Title: Gender differences in the stability of trust and risk-taking
Abstract: 
 The individual willingness to trust is compared to the inclination to take lottery risk in six distinct scenarios, controlling the return distributions. Trust responds to changes in the admissible return levels, but exhibits significantly smaller responsiveness to return expectations compared to parallel risk-taking. Paired comparisons suggest that the investors sacrifice 5% of the expected payoff to trust anonymous responders. Trust is more calculated and volatile for males, while appearing relatively stable for females. The results connect with evidence regarding physiological differences between trust and risk-taking, and in addition suggest that trust is more of a distinctive trait for females compared to males. The paper broadly discusses the results and their implications, connecting to diverse streams in the trust literature.
Journal: Journal of Trust Research
Pages: 223-251
Issue: 2
Volume: 13
Year: 2023
Month: 07
X-DOI: 10.1080/21515581.2023.2199023
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2199023
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# input file: RJTR_A_2223184_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Jan Delhey
Author-X-Name-First: Jan
Author-X-Name-Last: Delhey
Author-Name: Leonie C. Steckermeier
Author-X-Name-First: Leonie C.
Author-X-Name-Last: Steckermeier
Author-Name: Klaus Boehnke
Author-X-Name-First: Klaus
Author-X-Name-Last: Boehnke
Author-Name: Franziska Deutsch
Author-X-Name-First: Franziska
Author-X-Name-Last: Deutsch
Author-Name: Jan Eichhorn
Author-X-Name-First: Jan
Author-X-Name-Last: Eichhorn
Author-Name: Ulrich Kühnen
Author-X-Name-First: Ulrich
Author-X-Name-Last: Kühnen
Author-Name: Christian Welzel
Author-X-Name-First: Christian
Author-X-Name-Last: Welzel
Title: Existential insecurity and trust during the COVID-19 pandemic: The case of Germany
Abstract: 
 In many, but not all situations it is easier to be trusting from a position of security. This paper addresses trust’s relationship with perceived insecurities induced by the coronavirus pandemic. Looking at social trust (trust in strangers) and institutional trust (trust in the government and in the public health-care system), we explore whether individuals’ trust is negatively or positively associated with economic fears and health fears. Using panel data from Germany for 2020, 2021, and 2022 we find in cross-sectional analysis that institutional trust – but not social trust – is strengthened by health fears and weakened by economic fears. Longitudinal analysis shows that changes in health fears – but not in economic fears – increase social and institutional trust. Our results indicate that only health fears are threatening enough to suspend the otherwise tight-knit syndrome of security and trust.
Journal: Journal of Trust Research
Pages: 140-163
Issue: 2
Volume: 13
Year: 2023
Month: 07
X-DOI: 10.1080/21515581.2023.2223184
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2223184
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Handle: RePEc:taf:jtrust:v:13:y:2023:i:2:p:140-163



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# input file: RJTR_A_2215747_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Rachel Campagna
Author-X-Name-First: Rachel
Author-X-Name-Last: Campagna
Author-Name: Jennifer Griffith
Author-X-Name-First: Jennifer
Author-X-Name-Last: Griffith
Title: When the gig isn’t up: The importance (and relevance) of trust on gig workers’ performance and commitment
Abstract: 
 Millions of employees are now classified as gig workers – a subset of contingent employees with alternative employment arrangements. This type of work arrangement can be beneficial for both managers (e.g. cost savings, specialised skillsets) and employees (e.g. work preferences such as flexibility). Yet little research has addressed how trust for a manager might factor into gig workers’ performance when compared to traditional employees, perhaps because research has implied that trust is irrelevant to gig workers. We test this prediction across four studies to show that low trust is a double-edged sword with unfavourable and favourable outcomes. On the one hand, we find that less trust in the manager leads to lower performance and commitment among gig workers. Yet, on the other, we find that lower levels of trust help to offset or mitigate the harmful outcomes of trust violations, or unexpected, negative workplace events. Our findings highlight the important role of trust in this context of gig versus traditional workers.
Journal: Journal of Trust Research
Pages: 164-196
Issue: 2
Volume: 13
Year: 2023
Month: 07
X-DOI: 10.1080/21515581.2023.2215747
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2215747
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Handle: RePEc:taf:jtrust:v:13:y:2023:i:2:p:164-196



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# input file: RJTR_A_2246837_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Simon Schafheitle
Author-X-Name-First: Simon
Author-X-Name-Last: Schafheitle
Author-Name: Antoinette Weibel
Author-X-Name-First: Antoinette
Author-X-Name-Last: Weibel
Author-Name: Guido Möllering
Author-X-Name-First: Guido
Author-X-Name-Last: Möllering
Title: Inviting Submissions to the Special Issue on trust and vulnerability (Deadline 31 August 2024)
Journal: Journal of Trust Research
Pages: 252-254
Issue: 2
Volume: 13
Year: 2023
Month: 07
X-DOI: 10.1080/21515581.2023.2246837
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2246837
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Handle: RePEc:taf:jtrust:v:13:y:2023:i:2:p:252-254



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# input file: RJTR_A_2246836_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20
Author-Name: Guido Möllering
Author-X-Name-First: Guido
Author-X-Name-Last: Möllering
Author-Name: Joseph A. Hamm
Author-X-Name-First: Joseph A.
Author-X-Name-Last: Hamm
Title: Impact and (the Journal of) Trust Research
Journal: Journal of Trust Research
Pages: 99-101
Issue: 2
Volume: 13
Year: 2023
Month: 07
X-DOI: 10.1080/21515581.2023.2246836
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2246836
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Handle: RePEc:taf:jtrust:v:13:y:2023:i:2:p:99-101

Template-Type: ReDIF-Article 1.0
# input file: RJTR_A_2229791_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a
Author-Name: Frank Mangold
Author-X-Name-First: Frank
Author-X-Name-Last: Mangold
Title: Improving media trust research through better measurement: An item response theory perspective
Abstract: 
 While trust in news media has come to the forefront of scholarly and public debate in recent years, academic researchers have raised persistent concern that measurement issues have prevented a better understanding of the concept. This research introduces an item response theory (IRT) perspective to advance the state-of-the-art in media trust measurement beyond recent conceptual and analytical progress. I argue that standard survey instruments that concentrate on the perceived believability of news media restrict our capability to measure truly low media trust. Furthermore, I suggest an important yet previously unnoticed pathway to overcoming this restriction in a scale by Abdulla et al. that captures currency perceptions alongside believability perceptions. Using a representative survey conducted in Germany, I find robust empirical evidence that capturing currency vs. believability perceptions significantly impacts our ability to accurately measure lower vs. higher levels of media trust. The findings have implications for not only studies of media trust’s associations with antecedent and consequential constructs but any attempt to determine the true amount and divergence of citizens’ media trust. More generally, the results demonstrate how IRT aids in putting scholarly debates on the dimensionality and interplay of trust with distrust on more common and fruitful grounds.
Journal: Journal of Trust Research
Pages: 8-38
Issue: 1
Volume: 14
Year: 2024
Month: 01
X-DOI: 10.1080/21515581.2023.2229791
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2229791
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Handle: RePEc:taf:jtrust:v:14:y:2024:i:1:p:8-38



Template-Type: ReDIF-Article 1.0
# input file: RJTR_A_2331285_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a
Author-Name: Joseph A. Hamm
Author-X-Name-First: Joseph A.
Author-X-Name-Last: Hamm
Author-Name: Lisa van der Werff
Author-X-Name-First: Lisa
Author-X-Name-Last: van der Werff
Author-Name: Amanda Isabel Osuna
Author-X-Name-First: Amanda Isabel
Author-X-Name-Last: Osuna
Author-Name: Kirsimarja Blomqvist
Author-X-Name-First: Kirsimarja
Author-X-Name-Last: Blomqvist
Author-Name: Kwan-Lamar Blount-Hill
Author-X-Name-First: Kwan-Lamar
Author-X-Name-Last: Blount-Hill
Author-Name: Nicole Gillespie
Author-X-Name-First: Nicole
Author-X-Name-Last: Gillespie
Author-Name: Ben Syed
Author-X-Name-First: Ben
Author-X-Name-Last: Syed
Author-Name: Edward C. Tomlinson
Author-X-Name-First: Edward C.
Author-X-Name-Last: Tomlinson
Title: Capturing the conversation of trust research
Journal: Journal of Trust Research
Pages: 1-7
Issue: 1
Volume: 14
Year: 2024
Month: 01
X-DOI: 10.1080/21515581.2024.2331285
File-URL: http://hdl.handle.net/10.1080/21515581.2024.2331285
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Handle: RePEc:taf:jtrust:v:14:y:2024:i:1:p:1-7



Template-Type: ReDIF-Article 1.0
# input file: RJTR_A_2319667_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a
Author-Name: Thomas Hughes
Author-X-Name-First: Thomas
Author-X-Name-Last: Hughes
Title: Is security still the chiefest enemy? The challenges and contradictions in European confidence- and security-building in the Cold War
Abstract: 
 The regime of Confidence- (and Security-) Building Measures (C(S)BMs) represented an effort to re-imagine Arms Control in Europe and reduce the possibility of unwanted escalation due to misunderstanding or misperception. The regime was first developed during the Cold War due to concerns about large-scale military exercises, and its ongoing importance has come into sharp relief given that NATO and Russia have increasingly engaged in similar manoeuvres. However, despite the C(S)BMs, military exercises represented a point of conflict between NATO and the Soviet Union, and there is little indication that the regime led to the development of confidence in the benign intent of other participants. What prevented this from occurring? This paper compares the theory and logic of confidence-building with the negotiations around the CSBMs, highlighting three primary points of discontinuity that undermined the ability of the regime to fully deliver on its potential. The competitive nature of negotiation about its terms resulted in incomplete transparency, the conflation of the concepts of ‘confidence’ and ‘security’ shifted the focus towards assessing an adversary’s military capability rather than intent, and the regime’s inflexibility meant that it did not account for technological changes that otherwise altered understanding of proximate threat.
Journal: Journal of Trust Research
Pages: 96-119
Issue: 1
Volume: 14
Year: 2024
Month: 01
X-DOI: 10.1080/21515581.2024.2319667
File-URL: http://hdl.handle.net/10.1080/21515581.2024.2319667
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Handle: RePEc:taf:jtrust:v:14:y:2024:i:1:p:96-119



Template-Type: ReDIF-Article 1.0
# input file: RJTR_A_2248083_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a
Author-Name: Michael Schepisi
Author-X-Name-First: Michael
Author-X-Name-Last: Schepisi
Author-Name: Biljana Gjoneska
Author-X-Name-First: Biljana
Author-X-Name-Last: Gjoneska
Author-Name: Silvia Mari
Author-X-Name-First: Silvia
Author-X-Name-Last: Mari
Author-Name: Maria Serena Panasiti
Author-X-Name-First: Maria Serena
Author-X-Name-Last: Panasiti
Author-Name: Giuseppina Porciello
Author-X-Name-First: Giuseppina
Author-X-Name-Last: Porciello
Author-Name: Roland Imhoff
Author-X-Name-First: Roland
Author-X-Name-Last: Imhoff
Title: Conspiracy mentality differently shapes interpersonal trust when money or digital privacy is at stake
Abstract: 
 To believe in conspiracy theories is to suspect that (powerful) others are plotting behind one’s back. Conspiracy beliefs might be therefore an issue of (dis)trust. In this study, we sought to explore whether this association is modulated by the way trust is operationalised and by the specific target to whom trust is directed. In doing so, we used two proxies of trust: (i) money investment within a hypothetical version of the trust game and (ii) the likelihood of disclosing a personal digital information (i.e. password). Then we presented participants with a set of trustees representing different social categories and having different degrees of closeness to the participants. Our results showed that when trust was expressed as money investment, higher levels of conspiracy mentality were associated to less trust towards powerful categories, such as ingroup politicians, scientists, public organisations, pharmaceutical and textile CEOs. Conversely, when trust was expressed as the likelihood of disclosing one’s own password, this association was observed only when the trustee was an ingroup politician. Here, we demonstrated that the negative association between conspiracy mentality and trust is not a uniform phenomenon, rather is subject to the expression of trust and to its specific targets.
Journal: Journal of Trust Research
Pages: 78-95
Issue: 1
Volume: 14
Year: 2024
Month: 01
X-DOI: 10.1080/21515581.2023.2248083
File-URL: http://hdl.handle.net/10.1080/21515581.2023.2248083
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Handle: RePEc:taf:jtrust:v:14:y:2024:i:1:p:78-95



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# input file: RJTR_A_2302160_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a
Author-Name: Dikla Yogev
Author-X-Name-First: Dikla
Author-X-Name-Last: Yogev
Title: Police legitimacy in the making: the underlying social forces for police legitimacy among religious communities
Abstract: 
 Literature focusing on race and policing has consistently reported a decline in recent years in police legitimacy among minority communities. Yet, the effect of religion on policing has not received similar attention. A focus on police-Haredi community relations provides an opportunity to explore how a religious community might present positive change in police legitimacy, indicated by trust and cooperation. Utilising a mixed method approach, this study aims to (a) clarify what role religion plays in police legitimacy, as distinguished from race or ethnicity; and (b) identify major social forces that shape police legitimacy as a collective and historic phenomenon. The findings highlight the complex interplay of religious constraints, cultural integration, and police legitimacy, showcasing a gradual, yet significant shift in the Haredi community's approach to law enforcement and societal engagement. The study suggests that religion may be a negotiable factor, and that legitimacy fluctuates along with movements of modernisation. The findings are further theorised and discussed along with directions for future investigation.
Journal: Journal of Trust Research
Pages: 46-77
Issue: 1
Volume: 14
Year: 2024
Month: 01
X-DOI: 10.1080/21515581.2024.2302160
File-URL: http://hdl.handle.net/10.1080/21515581.2024.2302160
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Handle: RePEc:taf:jtrust:v:14:y:2024:i:1:p:46-77



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# input file: RJTR_A_2330889_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a
Author-Name: Fanny Lalot
Author-X-Name-First: Fanny
Author-X-Name-Last: Lalot
Author-Name: Rainer Greifeneder
Author-X-Name-First: Rainer
Author-X-Name-Last: Greifeneder
Title: On the intricate relationship between data and theory, and the potential gain afforded by capturing very low levels of media trust: Commentary on Mangold (2024)
Abstract: 
 In his paper ‘Improving media trust research through better measurement: An item response theory perspective', Frank Mangold (2024) adopts an item response theory approach to rethink and reconceptualise an existing measure of media trust, originally developed to distinguish perceptions of news media as (1) balanced, (2) fair, and (3) current. Applying an Item Response Theory approach, Mangold argues that the three factors do not capture different dimensions, but different ranges of media trust. In this commentary, we highlight the importance of capturing truly low levels of trust. We then turn to theoretical implications for trust research (e.g., discussing the theoretical relevance of the currency factor) and practical implications (e.g., discussing even more efficient measurement and quantifying the gain in measurement precision). We finally suggest some opportunities for future research that arise from Mangold's work.
Journal: Journal of Trust Research
Pages: 39-45
Issue: 1
Volume: 14
Year: 2024
Month: 01
X-DOI: 10.1080/21515581.2024.2330889
File-URL: http://hdl.handle.net/10.1080/21515581.2024.2330889
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Handle: RePEc:taf:jtrust:v:14:y:2024:i:1:p:39-45