Template-Type: ReDIF-Article 1.0 Author-Name: Joshua Newman Author-X-Name-First: Joshua Author-X-Name-Last: Newman Author-Name: Adrian Cherney Author-X-Name-First: Adrian Author-X-Name-Last: Cherney Author-Name: Brian W. Head Author-X-Name-First: Brian W. Author-X-Name-Last: Head Title: Policy capacity and evidence-based policy in the public service Abstract: Governments in many jurisdictions have called for an increase in ‘evidence-based’ policy-making. However, the international evidence-based policy movement has so far shown little progress in transforming the way that public policy is formulated and implemented. Much research on evidence-based policy has focused on political interference and contextual frames of reference as barriers to the uptake of research evidence. With the support of data from a survey of over 2,000 Australian public servants, we argue that individual and organizational deficits can leave the public service structurally unprepared for an engagement with diverse forms of evidence, including academic research in particular. Journal: Public Management Review Pages: 157-174 Issue: 2 Volume: 19 Year: 2017 Month: 2 X-DOI: 10.1080/14719037.2016.1148191 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1148191 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:2:p:157-174 Template-Type: ReDIF-Article 1.0 Author-Name: Lykke Margot Ricard Author-X-Name-First: Lykke Margot Author-X-Name-Last: Ricard Author-Name: Erik Hans Klijn Author-X-Name-First: Erik Hans Author-X-Name-Last: Klijn Author-Name: Jenny M. Lewis Author-X-Name-First: Jenny M. Author-X-Name-Last: Lewis Author-Name: Tamyko Ysa Author-X-Name-First: Tamyko Author-X-Name-Last: Ysa Title: Assessing public leadership styles for innovation: a comparison of Copenhagen, Rotterdam and Barcelona Abstract: This article explores which leadership qualities public managers regard as important for public innovation. It is based on a survey of 365 senior public managers in Copenhagen, Rotterdam and Barcelona. Five perspectives on leadership were identified and tested using a number of items. Some of these proved to be more robust than others. Analysis of the three cities reveals a nuanced set of leadership styles, which include a transformational style, and one that is more dedicated to motivating employees, risk-taking and including others in decision-making. This suggests the need for more research on leadership and public-sector innovation. Journal: Public Management Review Pages: 134-156 Issue: 2 Volume: 19 Year: 2017 Month: 2 X-DOI: 10.1080/14719037.2016.1148192 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1148192 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:2:p:134-156 Template-Type: ReDIF-Article 1.0 Author-Name: Walter Kickert Author-X-Name-First: Walter Author-X-Name-Last: Kickert Author-Name: Tiina Randma-Liiv Author-X-Name-First: Tiina Author-X-Name-Last: Randma-Liiv Title: The politics of cutback management in thirteen European countries: statistical evidence on causes and effects Abstract: The politics of fiscal consolidation in thirteen European countries are statistically analysed. Based on the political economy literature, political factors are identified that explain for the consolidation. Variables are selected representing strength of government and political orientation, and fiscal consolidation is distinguished into spending cuts and cuts in administration. The statistical analysis of political explanations for cutbacks hardly yields significant results and nor does the analysis of fiscal and economic effects of consolidation. The analysis of political effects of consolidation does lead to significant results. Some earlier political economic findings are not supported for our sample of thirteen European countries. Journal: Public Management Review Pages: 175-193 Issue: 2 Volume: 19 Year: 2017 Month: 2 X-DOI: 10.1080/14719037.2016.1148193 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1148193 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:2:p:175-193 Template-Type: ReDIF-Article 1.0 Author-Name: Gemma Carey Author-X-Name-First: Gemma Author-X-Name-Last: Carey Author-Name: Mark Matthews Author-X-Name-First: Mark Author-X-Name-Last: Matthews Title: Methods for delivering complex social services: exploring adaptive management and regulation in the Australian National Disability Insurance Scheme Abstract: In the wake of new public management, and with the emergence of new public governance, a number of challenges remain unsolved in the field of public service governance and management. In this paper, we use the example of the Australian National Disability Insurance Scheme to show how we might deal with the design and implementation of a public service reform within the context of new public governance. We argue that governments need to develop greater openness to risk and policy experimentation during implementation. We therefore propose an adaptive system architecture that could support such risk taking. Journal: Public Management Review Pages: 194-211 Issue: 2 Volume: 19 Year: 2017 Month: 2 X-DOI: 10.1080/14719037.2016.1148194 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1148194 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:2:p:194-211 Template-Type: ReDIF-Article 1.0 Author-Name: Stewart Smyth Author-X-Name-First: Stewart Author-X-Name-Last: Smyth Title: Public accountability: reforms and resistance in social housing Abstract: The paper illustrates and discusses the changing nature of public accountability relations in public services that are transferred to a mutual organization. The paper contributes to the literature that studies resistance to the neo-liberal restructuring process, highlighting civil society campaigns as important actors. A social housing case study in Britain is developed, combining a critical realist and dialogical influenced analysis. The case study identifies the role of private finance, illustrating tensions between democratic-styled and NGO-styled public accountability relations. A conclusion that housing mutuals are in danger of being apologia for private capitalism is established. Journal: Public Management Review Pages: 212-231 Issue: 2 Volume: 19 Year: 2017 Month: 2 X-DOI: 10.1080/14719037.2016.1153703 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1153703 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:2:p:212-231 Template-Type: ReDIF-Article 1.0 Author-Name: Reto Steiner Author-X-Name-First: Reto Author-X-Name-Last: Steiner Author-Name: Claire Kaiser Author-X-Name-First: Claire Author-X-Name-Last: Kaiser Title: Effects of amalgamations: evidence from Swiss municipalities Abstract: Many OECD countries have amalgamated their municipalities during the last couple of decades. For decisions concerning future territorial rescaling, it is crucial to augment the previously inconclusive evaluative knowledge of the effects of mergers. This paper examines the effects of amalgamations conducted between 1998 and 2009 in the areas of public service delivery, local finance, administrative staff, municipal autonomy and local democracy. The data are obtained from two comprehensive surveys of all local secretaries (top civil servants) in Switzerland in 1998 and 2009. The analysis – based upon a comparison between a quasi-experimental and a control group – (partially) supports the hypothesis of a positive effect on public service delivery, the professionalization of staff and municipal autonomy. The effect on local finance is inconclusive, and negative effects on local democracy are not discovered in the framework of this study. Journal: Public Management Review Pages: 232-252 Issue: 2 Volume: 19 Year: 2017 Month: 2 X-DOI: 10.1080/14719037.2016.1153704 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1153704 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:2:p:232-252 Template-Type: ReDIF-Article 1.0 Author-Name: Christian Bøtcher Jacobsen Author-X-Name-First: Christian Bøtcher Author-X-Name-Last: Jacobsen Author-Name: Lotte Bøgh Andersen Author-X-Name-First: Lotte Author-X-Name-Last: Bøgh Andersen Title: Leading public service organizations: how to obtain high employee self-efficacy and organizational performance Abstract: Concerns are sometimes raised that transactional leadership harms public organizations’ performance because demands thwart employees’ self-efficacy. However, the opposite may be argued – conditional rewards strengthen feelings of competence because they provide positive feedback on performance. We study ninety-two high school principals’ reported use of contingent rewards and sanctions and self-efficacy among their 1,932 teachers. The results indicate that contingent rewards strengthen self-efficacy, and that sanctions are not negatively related with self-efficacy or performance. Furthermore, the teachers’ self-efficacy can be linked positively to organizational performance. This suggests that rewards can be an important tool for managers in the public sector. Journal: Public Management Review Pages: 253-273 Issue: 2 Volume: 19 Year: 2017 Month: 2 X-DOI: 10.1080/14719037.2016.1153705 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1153705 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:2:p:253-273 Template-Type: ReDIF-Article 1.0 Author-Name: Liang Ma Author-X-Name-First: Liang Author-X-Name-Last: Ma Title: Political ideology, social capital, and government innovativeness: evidence from the US states Abstract: We use the number of finalists and winners recognized by the Innovations in American Government Awards (IAGA) programme to measure state government innovativeness from 1986 to 2013. The measure is moderately related to two existing state policy innovativeness indexes. The fifty states vary remarkably and persistently in government innovativeness, which is more driven by internal antecedents than external ones. We find that between-state effects outperform within-state effects in explaining government innovativeness. We also reveal that government ideology, citizen ideology, and social capital are positively related to government innovativeness. The index developed in this study can be used in pertinent studies, and the findings contribute to the literature on public sector innovation. Journal: Public Management Review Pages: 114-133 Issue: 2 Volume: 19 Year: 2017 Month: 2 X-DOI: 10.1080/14719037.2016.1177108 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1177108 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:2:p:114-133 Template-Type: ReDIF-Article 1.0 Author-Name: Stephen P. Osborne Author-X-Name-First: Stephen P. Author-X-Name-Last: Osborne Title: Public management research over the decades: what are we writing about? Journal: Public Management Review Pages: 109-113 Issue: 2 Volume: 19 Year: 2017 Month: 2 X-DOI: 10.1080/14719037.2016.1252142 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1252142 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:2:p:109-113 Template-Type: ReDIF-Article 1.0 Author-Name: Khaldoun AbouAssi Author-X-Name-First: Khaldoun Author-X-Name-Last: AbouAssi Author-Name: Angela Bies Author-X-Name-First: Angela Author-X-Name-Last: Bies Title: Relationships and resources: the isomorphism of nonprofit organizations’ (NPO) self-regulation Abstract: Self-regulation emerges as an option in response to government control of the institutional environment of nonprofit organizations (NPOs). While most research focuses on conceptualizing and arguing for self-regulation, this study examines self-regulation through the lens of the institutional perspective by focusing on a specific institutional domain of NPOs in Lebanon. Results indicate that a certain degree of normative isomorphism, through professionalization, has a positive impact on NPOs’ participation in self-regulation while mimetic practices do not yield the same results; coercive isomorphism is not a significant predictor. The results allude to certain implications both for management practices and for scholarly research. Journal: Public Management Review Pages: 1581-1601 Issue: 11 Volume: 20 Year: 2018 Month: 11 X-DOI: 10.1080/14719037.2017.1400583 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1400583 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:11:p:1581-1601 Template-Type: ReDIF-Article 1.0 Author-Name: David S. Lucas Author-X-Name-First: David S. Author-X-Name-Last: Lucas Title: Evidence-based policy as public entrepreneurship Abstract: In the 21st century, evidence-based policy has garnered significant attention in both theory and practice. Scholars have levied various criticisms of evidence-based policy making, suggesting the need for a new analytical framework. I argue that evidence-based policy can be understood as public entrepreneurship: a systemic process in which actors exercise judgment and collaborate regarding policy change. Experts, policy entrepreneurs, and policymakers have functions in this process. Evidence is viewed as a resource that may or may not further entrepreneurial plans, and the institutional environment shapes plan revision. To illustrate, I analyse ‘Housing First’ homelessness policy in the United States. Journal: Public Management Review Pages: 1602-1622 Issue: 11 Volume: 20 Year: 2018 Month: 11 X-DOI: 10.1080/14719037.2017.1412115 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1412115 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:11:p:1602-1622 Template-Type: ReDIF-Article 1.0 Author-Name: Amanda Crompton Author-X-Name-First: Amanda Author-X-Name-Last: Crompton Author-Name: Justin Waring Author-X-Name-First: Justin Author-X-Name-Last: Waring Author-Name: Bridget Roe Author-X-Name-First: Bridget Author-X-Name-Last: Roe Author-Name: Rebecca O’Connor Author-X-Name-First: Rebecca Author-X-Name-Last: O’Connor Title: Are we all on the same page? A qualitative study of the facilitation challenges associated with the implementation of deliberative priority-setting Abstract: Collaborative governance has given rise to decision-making methodologies promoting democracy, inclusivity and transparency. This is exemplified by deliberative priority-setting (DPS) that blends cost-effectiveness analysis with stakeholder deliberation. Little is known however, about the facilitation challenges when ‘technical’ and ‘social’ elements are combined in a methodology. This paper investigates the facilitation challenges of implementing a DPS project within the English National Health Service (NHS). Our study examines the relationship between facilitation and the effectiveness of DPS processes, highlighting the importance of knowledge management as facilitators seek to translate technical information, to enhance the deliberative experience and promote legitimate decisions. Journal: Public Management Review Pages: 1623-1642 Issue: 11 Volume: 20 Year: 2018 Month: 11 X-DOI: 10.1080/14719037.2017.1417463 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1417463 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:11:p:1623-1642 Template-Type: ReDIF-Article 1.0 Author-Name: David Isaksson Author-X-Name-First: David Author-X-Name-Last: Isaksson Author-Name: Paula Blomqvist Author-X-Name-First: Paula Author-X-Name-Last: Blomqvist Author-Name: Ulrika Winblad Author-X-Name-First: Ulrika Author-X-Name-Last: Winblad Title: Privatization of social care delivery – how can contracts be specified? Abstract: When contracting out services to private actors, public authorities must be able to ensure that the quality of services provided is satisfactory. Therefore, it is important to formulate precise quality requirements, thus making them possible to monitor. In the study, 1,005 quality requirements from public procurements of nursing homes were categorized, and their degree of monitorability assessed. The analysis showed that quality requirements related to ‘soft’ areas such as social activities typically were non-monitorable. The requirements were written in an imprecise, vague manner, thus making it difficult for the local governments to determine whether or not they were met. Journal: Public Management Review Pages: 1643-1662 Issue: 11 Volume: 20 Year: 2018 Month: 11 X-DOI: 10.1080/14719037.2017.1417465 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1417465 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:11:p:1643-1662 Template-Type: ReDIF-Article 1.0 Author-Name: Louisa Lapworth Author-X-Name-First: Louisa Author-X-Name-Last: Lapworth Author-Name: Philip James Author-X-Name-First: Philip Author-X-Name-Last: James Author-Name: Nick Wylie Author-X-Name-First: Nick Author-X-Name-Last: Wylie Title: Examining public service motivation in the voluntary sector: implications for public management Abstract: Building on research about the nature of public service motivation (PSM) and its application outside the public sector, the authors provide a qualitative-based examination of PSM’s relevance to voluntary sector employees. In doing so, they explore how far their motivations extend beyond those encompassed within current conceptualizations of PSM and whether PSM research can be enriched through the adoption of qualitative methodologies. The findings suggest that PSM accounts for some, but not all, of the motives of voluntary sector employees and indicate that public sector managers involved in outsourcing public services need to be sensitive to their distinctive features. Journal: Public Management Review Pages: 1663-1682 Issue: 11 Volume: 20 Year: 2018 Month: 11 X-DOI: 10.1080/14719037.2017.1417466 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1417466 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:11:p:1663-1682 Template-Type: ReDIF-Article 1.0 Author-Name: Pietro Previtali Author-X-Name-First: Pietro Author-X-Name-Last: Previtali Author-Name: Paola Cerchiello Author-X-Name-First: Paola Author-X-Name-Last: Cerchiello Title: The determinants of whistleblowing in public administrations: an analysis conducted in Italian health organizations, universities, and municipalities Abstract: The aim of this paper is to examine which variables are most important in encouraging whistleblowing in Italian public administrations, as a result of the compulsory application of the anti-corruption Law No. 190/2012. Our research is based on an empirical analysis of 365 public administrations: 86 hospitals, 137 health agencies, 39 universities, and 103 major Italian municipalities.The results show that whistleblowing seems to occur more frequently in large public administrations, to be associated with formal procedures and an organizational proceduralization that encourages individuals to actually blow the whistle, and that it is only partially correlated to training and education. Journal: Public Management Review Pages: 1683-1701 Issue: 11 Volume: 20 Year: 2018 Month: 11 X-DOI: 10.1080/14719037.2017.1417468 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1417468 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:11:p:1683-1701 Template-Type: ReDIF-Article 1.0 Author-Name: Liesbeth Van Parys Author-X-Name-First: Liesbeth Author-X-Name-Last: Van Parys Author-Name: Ludo Struyven Author-X-Name-First: Ludo Author-X-Name-Last: Struyven Title: Interaction styles of street-level workers and motivation of clients: a new instrument to assess discretion-as-used in the case of activation of jobseekers Abstract: This paper proposes a re-conceptualization and a measurement instrument for street-level workers’ interaction styles. Interaction styles are a relevant lens giving insight into how discretion is used and how street-level behaviour affects clients’ motivation and engagement. The re-conceptualization builds on a revision of May and Winter's interaction style concept from the perspective of the psychological self-determination theory. Data from 349 caseworkers of the Flemish employment service were collected via an online survey and analysed with factor and latent class analysis. Findings support a four-dimensional interaction style concept and reveal seven types of caseworkers along these dimensions. Journal: Public Management Review Pages: 1702-1721 Issue: 11 Volume: 20 Year: 2018 Month: 11 X-DOI: 10.1080/14719037.2018.1438501 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1438501 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:11:p:1702-1721 Template-Type: ReDIF-Article 1.0 Author-Name: David E. Guinn Author-X-Name-First: David E. Author-X-Name-Last: Guinn Author-Name: Jeffrey D. Straussman Author-X-Name-First: Jeffrey D. Author-X-Name-Last: Straussman Title: Is best practice in development still viable? The case of financial management in fragile Afghanistan Abstract: The concept of best practice has few friends in international development; however, the wholesale rejection of best practice is incorrect. The article first reviews the critique of best practice by describing its four main features and analyses it through a case study of public financial management (PFM) in Afghanistan country using three donor-funded projects that employ a best practice approach. The PFM projects are evaluated based on the four components of the critique. The article concludes with a modest reassessment of the continued salience of best practice in international development. Journal: Public Management Review Pages: 1722-1739 Issue: 11 Volume: 20 Year: 2018 Month: 11 X-DOI: 10.1080/14719037.2018.1441429 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1441429 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:11:p:1722-1739 Template-Type: ReDIF-Article 1.0 Author-Name: Tuan Luu Author-X-Name-First: Tuan Author-X-Name-Last: Luu Title: Discretionary HR practices and proactive work behaviour: the mediation role of affective commitment and the moderation roles of PSM and abusive supervision Abstract: Proactive work behaviour may drive public employees to proactively improve public service quality. This research seeks an insight into the role of discretionary human resource (HR) practices in fostering proactive work behaviour among public employees through the mediation mechanism of affective commitment. The data for the research variables were harvested from public employees and their direct managers from local governments at the district level in Ho Chi Minh City of Vietnam. The research results shed light on the positive association between discretionary HR practices and public employees’ proactive work behaviour, which was mediated by affective commitment. The research results also supported the role of public service motivation (PSM) as an intensifier and abusive supervision as a negative moderator for the effect of discretionary HR practices on affective commitment and proactive work behaviour. Our research model integrates discretionary HRM and proactive work behaviour research streams into public management literature. Journal: Public Management Review Pages: 789-823 Issue: 6 Volume: 20 Year: 2018 Month: 6 X-DOI: 10.1080/14719037.2017.1335342 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1335342 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:6:p:789-823 Template-Type: ReDIF-Article 1.0 Author-Name: Elizabeth Nisbet Author-X-Name-First: Elizabeth Author-X-Name-Last: Nisbet Title: A hands-on hands-off approach: governance of managed long-term care services in a context of rapid policy change Abstract: Amidst state-level budgetary pressures and growing elderly populations, many US states have adopted managed care for home-based services funded through the Medicaid program. New York State’s managed care mandate is part of a Medicaid ‘Redesign’ targeting health outcomes, cost control, and administrative efficiency, reflecting features emphasized by both governance and New Public Management frameworks, but neither adequately captures this case. Incorporating a Polanyian perspective can elucidate this market expansion and related reactions and re-regulation. Drawing from interviews with staff of service-providing agencies, this case study reveals outcomes contrary to goals: administrative complexity, containment of care, and unexpected costs. Journal: Public Management Review Pages: 824-844 Issue: 6 Volume: 20 Year: 2018 Month: 6 X-DOI: 10.1080/14719037.2017.1340505 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1340505 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:6:p:824-844 Template-Type: ReDIF-Article 1.0 Author-Name: Ilpo Laitinen Author-X-Name-First: Ilpo Author-X-Name-Last: Laitinen Author-Name: Tony Kinder Author-X-Name-First: Tony Author-X-Name-Last: Kinder Author-Name: Jari Stenvall Author-X-Name-First: Jari Author-X-Name-Last: Stenvall Title: Street-level new public governances in integrated services-as-a-system Abstract: The paper explores the emergence of street-level public service integration in eight cities, in five countries using a new framework: services-as-a-system to explore new public governances in health and social care integration.  Data is analysed from eight cities in six countries (Australia, Canada, The Netherlands, Spain, UK, and USA) gathered in over 100 semi-structured interviews with key agents.  We show that whilst culture and context shape the form and processes of governances there are underlying processual drivers of new public governances, in particular where users are involved in the co-design and co-production of integrated services. Journal: Public Management Review Pages: 845-872 Issue: 6 Volume: 20 Year: 2018 Month: 6 X-DOI: 10.1080/14719037.2017.1340506 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1340506 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:6:p:845-872 Template-Type: ReDIF-Article 1.0 Author-Name: Jooho Lee Author-X-Name-First: Jooho Author-X-Name-Last: Lee Author-Name: Soonhee Kim Author-X-Name-First: Soonhee Author-X-Name-Last: Kim Title: Citizens’ e-participation on agenda setting in local governance: Do individual social capital and e-participation management matter? Abstract: Although a growing body of literature has touted e-participation as a means of facilitating greater citizen participation in policy decision-making processes, little is known about the driving forces behind citizens’ use of e-participation. Based on a literature review of social capital and citizen participation, this study develops and tests a model proposing that three dimensions of social capital and three dimensions of citizen participation management should be positively associated with e-participation in agenda setting. Using data from a Korean e-participation survey conducted in 2009, we found that citizens tend to be more active e-participants when they have greater trust in government and are weakly tied to offline social groups. We also found that citizen participants’ perception of government responsiveness to their input can facilitate their e-participation. The study findings imply that local governments should pay more attention to the function of public trust in local government and provide quality feedback in response to citizen input. They should also be sensitive to how the social factors of e-participants can facilitate involvement in agenda setting. Journal: Public Management Review Pages: 873-895 Issue: 6 Volume: 20 Year: 2018 Month: 6 X-DOI: 10.1080/14719037.2017.1340507 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1340507 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:6:p:873-895 Template-Type: ReDIF-Article 1.0 Author-Name: Daniela Cristofoli Author-X-Name-First: Daniela Author-X-Name-Last: Cristofoli Author-Name: Laura Macciò Author-X-Name-First: Laura Author-X-Name-Last: Macciò Title: To wind a skein into a ball: exploring the concept and measures of public network performance Abstract: Since Provan and Milward’s article in 1995, a wide variety of conceptualizations and measures of network performance has been proposed. The lack of consensus among scholars generated a confusing landscape. In an attempt to wind a skein into a ball, our paper aims to synthesize the conceptualizations and measures of network performance proposed by the existing literature and explore their statistical and theoretical relationships. Structural equation modelling techniques were used for this purpose. Journal: Public Management Review Pages: 896-922 Issue: 6 Volume: 20 Year: 2018 Month: 6 X-DOI: 10.1080/14719037.2017.1363904 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1363904 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:6:p:896-922 Template-Type: ReDIF-Article 1.0 Author-Name: Paresh Wankhade Author-X-Name-First: Paresh Author-X-Name-Last: Wankhade Author-Name: Geoffrey Heath Author-X-Name-First: Geoffrey Author-X-Name-Last: Heath Author-Name: James Radcliffe Author-X-Name-First: James Author-X-Name-Last: Radcliffe Title: Cultural change and perpetuation in organisations: evidence from an English emergency ambulance service Abstract: Transforming cultures rather than changing structures is a favourite prescription for reforming health care organisations. We explore the relationship between cultures, performance measures, and organisational change by analysing the cultural characteristics of an English ambulance trust to understand how organisational culture is perpetuated. Internal and external factors that impact on culture change programmes, such as historical legacy and sub-cultural dynamics, are identified. The role and identity of ambulance personnel, the conflict between professional culture and managerial objectives, and the role of performance measurement were found to be significant issues which promoted resistance to enforced change and impeded planned management action. Journal: Public Management Review Pages: 923-948 Issue: 6 Volume: 20 Year: 2018 Month: 6 X-DOI: 10.1080/14719037.2017.1382278 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1382278 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:6:p:923-948 Template-Type: ReDIF-Article 1.0 Author-Name: Carmen Camarero Author-X-Name-First: Carmen Author-X-Name-Last: Camarero Author-Name: María-José Garrido Author-X-Name-First: María-José Author-X-Name-Last: Garrido Author-Name: Eva Vicente Author-X-Name-First: Eva Author-X-Name-Last: Vicente Author-Name: María Redondo Author-X-Name-First: María Author-X-Name-Last: Redondo Title: Relationship marketing in museums: influence of managers and mode of governance Abstract: On the bases of relationship marketing and social capital, this paper aims to explore whether museums’ external relationships depend on managers and internal relationships as well as on mode of governance. The empirical findings of a hierarchical regression analysis for a sample of 556 museums indicate that close relationships with the external environment require managerial social capital and a supportive culture that favours internal cohesion. Finally, public museums directly run by government entities remain too bureaucratic and lack incentives to promote internal cohesion as well as relationships with customers and other stakeholders. Implications for managers are discussed. Journal: Public Management Review Pages: 1369-1396 Issue: 10 Volume: 21 Year: 2019 Month: 10 X-DOI: 10.1080/14719037.2018.1550106 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1550106 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:10:p:1369-1396 Template-Type: ReDIF-Article 1.0 Author-Name: Heather R. Parola Author-X-Name-First: Heather R. Author-X-Name-Last: Parola Author-Name: Michael B. Harari Author-X-Name-First: Michael B. Author-X-Name-Last: Harari Author-Name: David E. L. Herst Author-X-Name-First: David E. L. Author-X-Name-Last: Herst Author-Name: Palina Prysmakova Author-X-Name-First: Palina Author-X-Name-Last: Prysmakova Title: Demographic determinants of public service motivation: a meta-analysis of PSM-age and -gender relationships Abstract: Although age and gender are among the most analysed determinants of public service motivation (PSM), their effects on PSM development remain unclear due to contradictory findings among studies. To address this issue, we carried out a meta-analysis of PSM-age and -gender correlations, synthesizing findings from 30 independent samples, with pooled sample sizes as large as N = 86,958. Moreover, we considered the role of cultural context as a moderator of these relationships. Overall, we found that age and gender are indeed antecedents of PSM, but importantly, that these effects differ across cultural contexts. Implications for research and practice are discussed. Journal: Public Management Review Pages: 1397-1419 Issue: 10 Volume: 21 Year: 2019 Month: 10 X-DOI: 10.1080/14719037.2018.1550108 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1550108 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:10:p:1397-1419 Template-Type: ReDIF-Article 1.0 Author-Name: Dayashankar Maurya Author-X-Name-First: Dayashankar Author-X-Name-Last: Maurya Author-Name: Amit Kumar Srivastava Author-X-Name-First: Amit Kumar Author-X-Name-Last: Srivastava Title: Managing partner opportunism in public–private partnerships: the dynamics of governance adaptation Abstract: Controlling partner opportunism in public–private partnership (PPP) is still controversial despite its extensive adoption. We demonstrate that partner opportunism gets controlled by the extent to which deployed governance mechanisms are aligned with the governance needs of the transaction. As unique constraint, the institutional voids limit this alignment. If not aligned with governance needs, governance adaptation cycle continues, resulting in extensive or minimally acceptable partner opportunism. The organizations tolerate opportunism as long as they derive some economic value. In the context of institutional voids, the risk of exploitation of incomplete contracts is high but if governed effectively PPPs could still deliver value. Journal: Public Management Review Pages: 1420-1442 Issue: 10 Volume: 21 Year: 2019 Month: 10 X-DOI: 10.1080/14719037.2018.1559341 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1559341 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:10:p:1420-1442 Template-Type: ReDIF-Article 1.0 Author-Name: Eva Sørensen Author-X-Name-First: Eva Author-X-Name-Last: Sørensen Author-Name: Jacob Torfing Author-X-Name-First: Jacob Author-X-Name-Last: Torfing Title: Designing institutional platforms and arenas for interactive political leadership Abstract: In response to the urgent need for elected politicians to lead processes of collaborative policy innovation, this paper brings together political leadership theory and theories of collaborative and participatory governance in order to make way for the concept of interactive political leadership. The theoretical framework shows how interactive political leadership relies on platforms and arenas that bring politicians and citizens together in informed dialogues that may contribute to collaborative policy innovation. An empirical case study of institutional reforms in a Danish municipality adds flesh and blood to the theoretical argument about how to enhance interactive political leadership. Journal: Public Management Review Pages: 1443-1463 Issue: 10 Volume: 21 Year: 2019 Month: 10 X-DOI: 10.1080/14719037.2018.1559342 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1559342 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:10:p:1443-1463 Template-Type: ReDIF-Article 1.0 Author-Name: Eric J. Boyer Author-X-Name-First: Eric J. Author-X-Name-Last: Boyer Title: How does public participation affect perceptions of public–private partnerships? A citizens’ view on push, pull, and network approaches in PPPs Abstract: In this study, we analysed US-based public opinion data to determine the influence of particular modes of participation on citizen perceptions of public–private partnerships (PPP). Our summary finding is that information dissemination can improve community support of PPPs, but interactive engagement is more important, and likely required, for assuring citizens that projects reflect their interests – an issue vital to the long-term sustainability of PPPs. Counter to expectations, respondents indicated a preference for meetings with private partner representatives over those with their public sector counterparts; implying the value of citizen-direct relationships in holding third-party providers to account. Journal: Public Management Review Pages: 1464-1485 Issue: 10 Volume: 21 Year: 2019 Month: 10 X-DOI: 10.1080/14719037.2018.1559343 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1559343 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:10:p:1464-1485 Template-Type: ReDIF-Article 1.0 Author-Name: Robin Bauwens Author-X-Name-First: Robin Author-X-Name-Last: Bauwens Author-Name: Mieke Audenaert Author-X-Name-First: Mieke Author-X-Name-Last: Audenaert Author-Name: Adelien Decramer Author-X-Name-First: Adelien Author-X-Name-Last: Decramer Title: Fostering societal impact and job satisfaction: the role of performance management and leader–member exchange Abstract: Performance management (PM) can alienate employees from experiencing societal impact. This is problematic since societal impact influences employees’ job satisfaction. To avoid such unintended effects, we investigate two conditions under which PM could instead benefit the societal impact and job satisfaction of employees: consistency and leader-member exchange. Results show consistent PM fosters job satisfaction, mediated by societal impact and moderated by leader–member exchange. Public organizations should streamline expectations communicated through PM and constructive leader relationships could reinforce this process. By examining the conditions under which PM can avoid unintended effects on employees, we add to the debate on PM effectiveness. Journal: Public Management Review Pages: 1486-1515 Issue: 10 Volume: 21 Year: 2019 Month: 10 X-DOI: 10.1080/14719037.2018.1561928 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1561928 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:10:p:1486-1515 Template-Type: ReDIF-Article 1.0 Author-Name: Guillem Ripoll Author-X-Name-First: Guillem Author-X-Name-Last: Ripoll Author-Name: Jessica Breaugh Author-X-Name-First: Jessica Author-X-Name-Last: Breaugh Title: At their wits’ end? Economic stress, motivation and unethical judgement of public servants Abstract: Through an interdisciplinary approach, this paper addresses the scarcity of research that assesses economic stressors, public service motivation (PSM), work motivations, and unethical judgement in the public square. We argue that motivations have a direct relationship with the acceptance of unethical behaviour, but that economic stress (defined as financial stress and job insecurity) may influence this relationship both direct and indirectly. Using data from the European Social Survey, we develop a path model to test these hypotheses. We find that PSM and work motivation influence unethical judgements, and perceived economic stressors play an indirect role through their relationship with work motivations. Implications of the findings are discussed. Journal: Public Management Review Pages: 1516-1537 Issue: 10 Volume: 21 Year: 2019 Month: 10 X-DOI: 10.1080/14719037.2018.1561929 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1561929 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:10:p:1516-1537 Template-Type: ReDIF-Article 1.0 Author-Name: Iseul Choi Author-X-Name-First: Iseul Author-X-Name-Last: Choi Author-Name: Donald Moynihan Author-X-Name-First: Donald Author-X-Name-Last: Moynihan Title: How to foster collaborative performance management? Key factors in the US federal agencies Abstract: Public employees are urged to be tireless collaborators and skilled performance managers, but can they be both at the same time? We describe two approaches to collaborative performance management observed in the US federal performance system: interagency collaboration to achieve cross-agency goals, and intra-agency collaboration to achieve agency goals. We find that some factors that reinforce intra-agency collaboration – accountability to agency goals, investment in the agency performance system – fail to support, or even undercut, interagency collaboration. However, other factors – seniority, participation in goal-setting, and goal salience – can encourage both types of collaborative performance management. Journal: Public Management Review Pages: 1538-1559 Issue: 10 Volume: 21 Year: 2019 Month: 10 X-DOI: 10.1080/14719037.2019.1571275 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1571275 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:10:p:1538-1559 Template-Type: ReDIF-Article 1.0 Author-Name: Scott Douglas Author-X-Name-First: Scott Author-X-Name-Last: Douglas Author-Name: Christopher Hood Author-X-Name-First: Christopher Author-X-Name-Last: Hood Author-Name: Tom Overmans Author-X-Name-First: Tom Author-X-Name-Last: Overmans Author-Name: Floor Scheepers Author-X-Name-First: Floor Author-X-Name-Last: Scheepers Title: Gaming the system: building an online management game to spread and gather insights into the dynamics of performance management systems Abstract: Extensive research has produced many insights into the dynamics of performance management systems. Spreading these complex insights among students and practitioners can be a daunting task. Gathering new insights can be equally challenging. This article introduces a novel tool for teaching and researching performance management, reporting on the design and first use of a free online management game. Players take the role of a hospital manager trying to satisfy multiple stakeholders through applying different performance management instruments. While students learn about the complexities of performance management, researchers gather data about the pathways individuals pursue while navigating performance management systems. Journal: Public Management Review Pages: 1560-1576 Issue: 10 Volume: 21 Year: 2019 Month: 10 X-DOI: 10.1080/14719037.2019.1571277 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1571277 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:10:p:1560-1576 Template-Type: ReDIF-Article 1.0 Author-Name: Lewis Faulk Author-X-Name-First: Lewis Author-X-Name-Last: Faulk Author-Name: Jurgen Willems Author-X-Name-First: Jurgen Author-X-Name-Last: Willems Author-Name: Jasmine McGinnis Johnson Author-X-Name-First: Jasmine Author-X-Name-Last: McGinnis Johnson Author-Name: Amanda J. Stewart Author-X-Name-First: Amanda J. Author-X-Name-Last: Stewart Title: Network Connections and Competitively Awarded Funding: The impacts of board network structures and status interlocks on nonprofit organizations’ foundation grant acquisition Abstract: This analysis investigates whether nonprofit board connections with other nonprofit organizations and foundations explain organizational performance in earning foundation grants. Using a sample of 402 nonprofits and sixty-eight foundations in a single metropolitan area, we find that greater connectedness and status interlocks significantly influence organizations’ ability to acquire resources. Network effects are partially mediated by the number of past grants received and a nonprofit’s financial characteristics, including organizational size, fundraising expenses, and financial health. These findings, while supporting the role of networks in resource attainment, point to the complex and mutual relationships between organizational characteristics, network characteristics, and organizational performance. Journal: Public Management Review Pages: 1425-1455 Issue: 10 Volume: 18 Year: 2016 Month: 11 X-DOI: 10.1080/14719037.2015.1112421 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1112421 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:10:p:1425-1455 Template-Type: ReDIF-Article 1.0 Author-Name: Hwee Teng Robyn Tan Author-X-Name-First: Hwee Teng Robyn Author-X-Name-Last: Tan Author-Name: Gill Harvey Author-X-Name-First: Gill Author-X-Name-Last: Harvey Title: Unpacking the Black Box: A realist evaluation of performance management for social services Abstract: This study examined how and why performance management works to achieve accountability and improvement among voluntary organizations, through the use of performance information. Applying realist evaluation methodology, initial programme theories of performance management were developed and tested against empirical data gathered from six case studies in the voluntary sector in Singapore. Considerable variation in implementation undermined the success of performance management, leading to the use of performance information primarily for reporting purposes rather than for learning and improvement. Findings highlight the need for greater attention to the contexts necessary to optimize the effective implementation of performance management. Journal: Public Management Review Pages: 1456-1478 Issue: 10 Volume: 18 Year: 2016 Month: 11 X-DOI: 10.1080/14719037.2015.1112422 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1112422 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:10:p:1456-1478 Template-Type: ReDIF-Article 1.0 Author-Name: Yvonne Brunetto Author-X-Name-First: Yvonne Author-X-Name-Last: Brunetto Author-Name: Mathew Xerri Author-X-Name-First: Mathew Author-X-Name-Last: Xerri Author-Name: Elisabetta Trinchero Author-X-Name-First: Elisabetta Author-X-Name-Last: Trinchero Author-Name: Rod Farr-Wharton Author-X-Name-First: Rod Author-X-Name-Last: Farr-Wharton Author-Name: Kate Shacklock Author-X-Name-First: Kate Author-X-Name-Last: Shacklock Author-Name: Elio Borgonovi Author-X-Name-First: Elio Author-X-Name-Last: Borgonovi Title: Public–Private Sector Comparisons of Nurses’ Work Harassment Using Set: Italy and Australia Abstract: Using Social Exchange Theory, this study compared the impact of nurses’ workplace relationships with management and colleagues upon nurses’ work harassment, psychological well-being, and engagement within the public and private sectors in both Australia and Italy. Using survey data from 1,587 nurses, SEM findings indicated that public sector nurses in Australia had the lowest satisfaction with supervision, higher work harassment, and lower engagement and psychological well-being, than the other groups. The implications include that poor workplace relationships enable work harassment and therefore management upskilling is required along with changes in performance measures to ensure greater nurse well-being and engagement. Journal: Public Management Review Pages: 1479-1503 Issue: 10 Volume: 18 Year: 2016 Month: 11 X-DOI: 10.1080/14719037.2015.1114136 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1114136 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:10:p:1479-1503 Template-Type: ReDIF-Article 1.0 Author-Name: Wolfgang Drechsler Author-X-Name-First: Wolfgang Author-X-Name-Last: Drechsler Author-Name: Tiina Randma-Liiv Author-X-Name-First: Tiina Author-X-Name-Last: Randma-Liiv Title: In Some Central and Eastern European Countries, Some NPM Tools May Sometimes Work: A reply to Dan and Pollitt’s ‘NPM can work’ Journal: Public Management Review Pages: 1559-1565 Issue: 10 Volume: 18 Year: 2016 Month: 11 X-DOI: 10.1080/14719037.2015.1114137 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1114137 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:10:p:1559-1565 Template-Type: ReDIF-Article 1.0 Author-Name: Gregory A. Porumbescu Author-X-Name-First: Gregory A. Author-X-Name-Last: Porumbescu Title: Placing the Effect? Gleaning Insights into the Relationship between Citizens’ Use of E-Government and Trust in Government Abstract: The effects of e-government on citizens’ trust in government are unclear. This study intends to address this lack of clarity by proposing a novel conceptual framework that can be used to explicate the processes tying e-government use to trust in government. This framework is centred upon citizens’ propensity to trust, perceptions of public sector performance, and trust in government. Citizens’ use of e-government is then argued to strengthen relationships in this framework. The validity of this framework is tested using data collected in 2012 from citizens of Seoul, South Korea. In general, the results offer partial support for the proposed framework. However, the strength of e-government’s influence decreases with more frequent use of information coming from government websites. Implications for effective practice are discussed. Journal: Public Management Review Pages: 1504-1535 Issue: 10 Volume: 18 Year: 2016 Month: 11 X-DOI: 10.1080/14719037.2015.1122827 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1122827 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:10:p:1504-1535 Template-Type: ReDIF-Article 1.0 Author-Name: Adina Dudau Author-X-Name-First: Adina Author-X-Name-Last: Dudau Author-Name: Denis Fischbacher-Smith Author-X-Name-First: Denis Author-X-Name-Last: Fischbacher-Smith Author-Name: Laura McAllister Author-X-Name-First: Laura Author-X-Name-Last: McAllister Title: The Unsung Heroes of Welfare Collaboration: Complexities around individuals’ contribution to effective inter-agency working in LSCBs Abstract: The article addresses an under-explored aspect of public partnerships: individuals’ role in the effectiveness of collaborations such as the Local Safeguarding Children’s Boards (LSCBs) in England and Wales. Building upon theoretical concepts around complex emergence, we conceptualize individuals as conveyors of complex negotiated individual, professional and organizational frames. Shifting focus away from inter-organizational and towards inter-personal communication in partnerships is consistent with miscommunication being the widest recognized problem in collaborations. Qualitative data from policy documents, interviews, and participant and non-participant observation are used to show individuals in the LSCB case study advancing or hindering collaborative work as ‘boundary spanners’ or ‘reluctant’ partners. Journal: Public Management Review Pages: 1536-1558 Issue: 10 Volume: 18 Year: 2016 Month: 11 X-DOI: 10.1080/14719037.2016.1148190 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1148190 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:10:p:1536-1558 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Notes on Contributors Journal: Public Management Review Pages: 1566-1569 Issue: 10 Volume: 18 Year: 2016 Month: 11 X-DOI: 10.1080/14719037.2016.1223747 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1223747 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:10:p:1566-1569 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Editorial Board Journal: Public Management Review Pages: ebi-ebi Issue: 10 Volume: 18 Year: 2016 Month: 11 X-DOI: 10.1080/14719037.2016.1223887 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1223887 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:10:p:ebi-ebi Template-Type: ReDIF-Article 1.0 Author-Name: Myrna Mandell Author-X-Name-First: Myrna Author-X-Name-Last: Mandell Author-Name: Robyn Keast Author-X-Name-First: Robyn Author-X-Name-Last: Keast Author-Name: Dan Chamberlain Author-X-Name-First: Dan Author-X-Name-Last: Chamberlain Title: Collaborative networks and the need for a new management language Abstract: Language is a key element for the formation of social identity and cohesion and is important for setting the tone for the way that people behave with and to each other. The aim of this paper is to highlight the need for a distinct language that better describes and shapes the thinking and practice of collaborative networks and collaboration generally. We argue that development of a specialized language for collaborative networks is necessary to better reflect their distinctive characteristics and operating logic, including higher levels of cohesion, communication and collective action. Using two collaborative case examples we specifically focus on how this new language engenders changed, more collaborative practice and relates to the unique way management and leadership are practiced in collaborative networks. Journal: Public Management Review Pages: 326-341 Issue: 3 Volume: 19 Year: 2017 Month: 3 X-DOI: 10.1080/14719037.2016.1209232 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1209232 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:3:p:326-341 Template-Type: ReDIF-Article 1.0 Author-Name: Jan A. Bartelings Author-X-Name-First: Jan A. Author-X-Name-Last: Bartelings Author-Name: John Goedee Author-X-Name-First: John Author-X-Name-Last: Goedee Author-Name: Jörg Raab Author-X-Name-First: Jörg Author-X-Name-Last: Raab Author-Name: Remco Bijl Author-X-Name-First: Remco Author-X-Name-Last: Bijl Title: The nature of orchestrational work Abstract: This study presents results of a systematic participatory observation of daily activities of managers in inter-collaborative settings in the tradition of the Work Activity School. It is based on data collection among nine public managers who are active in networks/chains in the fields of public safety and health care in the Netherlands. The results demonstrate that a large part of the activities of managers still fall in the traditional managerial roles as identified by Mintzberg in his seminal study “The Nature of Managerial Work”. Yet, findings also show that there is a substantial part which can be subsumed under a new role, which we call orchestrational work. Journal: Public Management Review Pages: 342-360 Issue: 3 Volume: 19 Year: 2017 Month: 3 X-DOI: 10.1080/14719037.2016.1209233 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1209233 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:3:p:342-360 Template-Type: ReDIF-Article 1.0 Author-Name: Siv Vangen Author-X-Name-First: Siv Author-X-Name-Last: Vangen Title: Culturally diverse collaborations: a focus on communication and shared understanding Abstract: This paper explores communication and shared understanding in culturally diverse collaborations. It draws on empirical research involving a large UK organization that collaborates with many public, private and not-for-profit organizations located in many different countries across Africa, Asia, Europe and the USA. Through analysis located in a ‘culture paradox’, it proposes a multifaceted account of cultural diversity which has implications for how communication and shared understanding in culturally diverse collaborations may be understood and managed. It develops two specific management tensions pertaining to ‘developing cultural sensitivity’ and ‘designing communication processes’. These tensions explicate the complexity of culturally diverse contexts and highlight pertinent trade-offs and compromises that may enhance a collaboration’s ability to yield advantage rather than inertia. Journal: Public Management Review Pages: 305-325 Issue: 3 Volume: 19 Year: 2017 Month: 3 X-DOI: 10.1080/14719037.2016.1209234 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1209234 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:3:p:305-325 Template-Type: ReDIF-Article 1.0 Author-Name: Christopher Koliba Author-X-Name-First: Christopher Author-X-Name-Last: Koliba Author-Name: Serge Wiltshire Author-X-Name-First: Serge Author-X-Name-Last: Wiltshire Author-Name: Steven Scheinert Author-X-Name-First: Steven Author-X-Name-Last: Scheinert Author-Name: Drake Turner Author-X-Name-First: Drake Author-X-Name-Last: Turner Author-Name: Asim Zia Author-X-Name-First: Asim Author-X-Name-Last: Zia Author-Name: Erica Campbell Author-X-Name-First: Erica Author-X-Name-Last: Campbell Title: The critical role of information sharing to the value proposition of a food systems network Abstract: With goal-directed networks being used so extensively as a strategy to achieve ‘collective impact,’ increased attention is being paid to the investment of participating member organizations’ time, and informational, financial, and human capital in these efforts. Authors draw on the concept of ‘value proposition’ from the business and public administration literature and use extensive network data from a food systems planning network to test hypotheses focusing on the positionality of member organizations within specific operational subnetworks by correlating positionality with multiple assessments of value. Results indicate that embeddedness in the information sharing subnetwork most strongly correlates with member value proposition. Journal: Public Management Review Pages: 284-304 Issue: 3 Volume: 19 Year: 2017 Month: 3 X-DOI: 10.1080/14719037.2016.1209235 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1209235 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:3:p:284-304 Template-Type: ReDIF-Article 1.0 Author-Name: Daniela Cristofoli Author-X-Name-First: Daniela Author-X-Name-Last: Cristofoli Author-Name: Marco Meneguzzo Author-X-Name-First: Marco Author-X-Name-Last: Meneguzzo Author-Name: Norma Riccucci Author-X-Name-First: Norma Author-X-Name-Last: Riccucci Title: Collaborative administration: the management of successful networks Abstract: Despite a general consensus on the importance of collaborative settings for the solution of ‘wicked’ problems, questions of how to successfully manage public networks remain without a clear answer. Some authors highlighted the importance of the network structure and context; other authors shed light on network management and coordination mechanisms. More recently, some scholars have stressed the criticality of ‘soft’ factors, such as interorganizational trust. In this multifaceted landscape, the goal of the special issue is to stimulate a dialogue on the functioning of public networks, and contribute to the development of sound knowledge about how to make them succeed. Journal: Public Management Review Pages: 275-283 Issue: 3 Volume: 19 Year: 2017 Month: 3 X-DOI: 10.1080/14719037.2016.1209236 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1209236 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:3:p:275-283 Template-Type: ReDIF-Article 1.0 Author-Name: Josip Markovic Author-X-Name-First: Josip Author-X-Name-Last: Markovic Title: Contingencies and organizing principles in public networks Abstract: How to make public networks really work? Scholars have recently answered this question by emphasizing the importance of network management, trust and structure. Yet, studies that investigate the interactive effects of varying determinants on network performance are rare. Unsatisfied with the level of integration within the literature, this paper develops and tests the idea of logically coherent organizing principles, such as network management, formalization, network structure and trust. Results show there are multiple, logically coherent organizing principles within successful inter-organizational service delivery networks. However, only a meaningful combination of structure and practices has positive effects on public network performance. Journal: Public Management Review Pages: 361-380 Issue: 3 Volume: 19 Year: 2017 Month: 3 X-DOI: 10.1080/14719037.2016.1209237 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1209237 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:3:p:361-380 Template-Type: ReDIF-Article 1.0 Author-Name: Valeria Guarneros-Meza Author-X-Name-First: Valeria Author-X-Name-Last: Guarneros-Meza Author-Name: James Downe Author-X-Name-First: James Author-X-Name-Last: Downe Author-Name: Steve Martin Author-X-Name-First: Steve Author-X-Name-Last: Martin Title: Defining, achieving, and evaluating collaborative outcomes: a theory of change approach Abstract: Governments have repeatedly claimed that collaboration improves public service outcomes. However, defining, achieving, and evaluating collaborative outcomes is often problematic. Analysis of multi-sectoral projects in Wales, which were supported by the European Social Fund, exemplifies these challenges. Shifts in policy discourses and the interplay between national and local agendas produced complex and contested understandings of outcomes which made difficult to evaluate the projects’ achievements. We argue that the pursuit of collaboration needs to be understood not simply as an attempt to improve public service effectiveness but also ‘cultural efficacy’. The conclusions offer reflections relevant for theory and practice. Journal: Public Management Review Pages: 1562-1580 Issue: 10 Volume: 20 Year: 2018 Month: 10 X-DOI: 10.1080/14719037.2017.1383782 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1383782 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:10:p:1562-1580 Template-Type: ReDIF-Article 1.0 Author-Name: Jessica Breaugh Author-X-Name-First: Jessica Author-X-Name-Last: Breaugh Author-Name: Adrian Ritz Author-X-Name-First: Adrian Author-X-Name-Last: Ritz Author-Name: Kerstin Alfes Author-X-Name-First: Kerstin Author-X-Name-Last: Alfes Title: Work motivation and public service motivation: disentangling varieties of motivation and job satisfaction Abstract: Research on motivation in the public sector has used public service motivation (PSM) and self-determination theory (SDT) interchangeably. This paper compares both theories, develops hypotheses pertaining to their assumptions, and empirically tests them in two public offices in Switzerland. We then explore their relationship with job satisfaction as an indicator of predictive validity. We find that SDT and PSM display conceptual differentiation and SDT has a strongest relationship to job satisfaction. However, moderation analysis suggests that employees with high levels of PSM have more stable job satisfaction compared to their low-PSM counterparts. Journal: Public Management Review Pages: 1423-1443 Issue: 10 Volume: 20 Year: 2018 Month: 10 X-DOI: 10.1080/14719037.2017.1400580 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1400580 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:10:p:1423-1443 Template-Type: ReDIF-Article 1.0 Author-Name: Hannu Torvinen Author-X-Name-First: Hannu Author-X-Name-Last: Torvinen Author-Name: Lotta Haukipuro Author-X-Name-First: Lotta Author-X-Name-Last: Haukipuro Title: New roles for end-users in innovative public procurement: case study on user engaging property procurement Abstract: Improving valued outcomes of public procurement lies in user and community co-production. Applying insight from network role theory, this case study tackles challenges faced by both procurer and supplier in interacting with diverse service end-users in various procurement situations. The findings are based on interview, participant observation, and documentation data from three innovative property procurement projects. We suggest four situation-specific roles end-users adopt: conventional, cooperative, collaborative, and controlling. The article reasserts the dispute of viewing end-user’s role only through interpretation of either private-sector consumer or public-sector citizen, while a mix of both views is needed. Journal: Public Management Review Pages: 1444-1464 Issue: 10 Volume: 20 Year: 2018 Month: 10 X-DOI: 10.1080/14719037.2017.1400581 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1400581 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:10:p:1444-1464 Template-Type: ReDIF-Article 1.0 Author-Name: Federica Fusi Author-X-Name-First: Federica Author-X-Name-Last: Fusi Author-Name: Mary K. Feeney Author-X-Name-First: Mary K. Author-X-Name-Last: Feeney Title: Electronic monitoring in public organizations: evidence from US local governments Abstract: Technology use in the workplace expands the ability to monitor employees through activities such as website tracking, email scanning, and social media monitoring. Monitoring is a fundamental aspect of the relationship between organizations, employees, and stakeholders and can affect perceptions of privacy, autonomy, and trust in the workplace. However, electronic monitoring is little investigated in public management research and we have minimal knowledge about the factors that prompt public managers to adopt electronic monitoring. Focusing on small- and medium-sized US municipalities, we investigate types of electronic monitoring and how organizational, sociopolitical, and technological factors shape electronic monitoring intensity. We test our hypotheses with data from a 2014 national survey of 2,500 local managers, website coding data, and US Census data. We find that electronic monitoring, especially monitoring online activities, is a response to organizational centralization, participation of internal stakeholders, social media use, and technology concerns. Journal: Public Management Review Pages: 1465-1489 Issue: 10 Volume: 20 Year: 2018 Month: 10 X-DOI: 10.1080/14719037.2017.1400584 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1400584 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:10:p:1465-1489 Template-Type: ReDIF-Article 1.0 Author-Name: Fang Zhao Author-X-Name-First: Fang Author-X-Name-Last: Zhao Author-Name: Suwastika Naidu Author-X-Name-First: Suwastika Author-X-Name-Last: Naidu Author-Name: Gurmeet Singh Author-X-Name-First: Gurmeet Author-X-Name-Last: Singh Author-Name: Aarti Sewak Author-X-Name-First: Aarti Author-X-Name-Last: Sewak Author-Name: Anand Chand Author-X-Name-First: Anand Author-X-Name-Last: Chand Author-Name: Maureen Karan Author-X-Name-First: Maureen Author-X-Name-Last: Karan Title: An empirical study of e-government diffusion in Fiji: a holistic and integrative approach Abstract: Pacific Island countries (PICs) are facing certain unique challenges in e-government diffusion due to their geographic, cultural, social, and economic environments. However, very few rigorous empirical studies have been published about e-government diffusion issues in the region. To address the knowledge gap, we conducted a case study of Fiji. Drawing on Fountain’s technology enactment framework as a theoretical lens, we identified and investigated in a holistic and integrative way the major issues and challenges which influenced e-government diffusion and outcomes in Fiji. The study has significant implications both for research and practices not only in Fiji but also in the PICs. Journal: Public Management Review Pages: 1490-1512 Issue: 10 Volume: 20 Year: 2018 Month: 10 X-DOI: 10.1080/14719037.2017.1400585 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1400585 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:10:p:1490-1512 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Corrections to: Defining, achieving, and evaluating collaborative outcomes: a theory of change approach Journal: Public Management Review Pages: x-x Issue: 10 Volume: 20 Year: 2018 Month: 10 X-DOI: 10.1080/14719037.2017.1406887 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1406887 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:10:p:x-x Template-Type: ReDIF-Article 1.0 Author-Name: Liang Ma Author-X-Name-First: Liang Author-X-Name-Last: Ma Author-Name: Yueping Zheng Author-X-Name-First: Yueping Author-X-Name-Last: Zheng Title: Does e-government performance actually boost citizen use? Evidence from European countries Abstract: For many years, it was believed that higher-performing e-government features would boost citizen use of e-services. However, this straightforward proposition had never been tested. Using a survey of over 28,000 citizens across 32 European countries, we examined the effect of e-government performance on citizen use. Theoretically, a better-designed and maintained government website should be used more, but it was reject by multilevel model estimates. We found that performance was negatively related to citizen use of e-information and e-services, while e-participation use was insignificant. The implications of our findings on future efforts to increase the uptake of e-government are also discussed. Journal: Public Management Review Pages: 1513-1532 Issue: 10 Volume: 20 Year: 2018 Month: 10 X-DOI: 10.1080/14719037.2017.1412117 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1412117 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:10:p:1513-1532 Template-Type: ReDIF-Article 1.0 Author-Name: Luu Trong Tuan (Tuan Luu) Author-X-Name-First: Luu Trong Author-X-Name-Last: Tuan (Tuan Luu) Title: Behind the influence of job crafting on citizen value co-creation with the public organization: joint effects of paternalistic leadership and public service motivation Abstract: This research seeks to investigate the role of paternalistic leadership in fostering job crafting among public employees, which may in turn foster citizen value co-creation with the public organization. The data were collated from public employees working in public legal service agencies in Ho Chi Minh City, Vietnam and citizens whom they served. The data analyses verified the negative association between authoritarian leadership behavior and job crafting, as well as the positive associations between benevolent and moral behaviors and job crafting. The results also revealed the positive effect of job crafting on citizen value co-creation via citizen-organization identification as a mediator. Journal: Public Management Review Pages: 1533-1561 Issue: 10 Volume: 20 Year: 2018 Month: 10 X-DOI: 10.1080/14719037.2018.1430247 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1430247 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:10:p:1533-1561 Template-Type: ReDIF-Article 1.0 Author-Name: Juliet A. Musso Author-X-Name-First: Juliet A. Author-X-Name-Last: Musso Author-Name: Matthew M. Young Author-X-Name-First: Matthew M. Author-X-Name-Last: Young Author-Name: Michael Thom Author-X-Name-First: Michael Author-X-Name-Last: Thom Title: Volunteerism as co-production in public service management: application to public safety in California Abstract: This study analyses volunteerism in public safety as a case of ‘participative coproduction’ that has the potential to improve administrative efficiency through substitution of labour but at the cost of administrative complexity. Coordination costs relate to the interdependent character of the public service relationship and the non-excludability of public safety benefits. The analysis considers the influence of fiscal and institutional factors on volunteerism through a two-stage empirical model where the first stage involves the presence of a volunteer programme, and the second stage the relative reliance on volunteer versus paid employees among such programmes. The findings demonstrate distinct differences across programme types in the factors associated with volunteerism in public safety. Volunteerism in policing appears more common in smaller cities with higher property crime rates and a more politically conservative population, while volunteerism in firefighting is associated with scale, fiscal capacity and organizational form. Journal: Public Management Review Pages: 473-494 Issue: 4 Volume: 21 Year: 2019 Month: 4 X-DOI: 10.1080/14719037.2018.1487574 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1487574 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:4:p:473-494 Template-Type: ReDIF-Article 1.0 Author-Name: Youlang Zhang Author-X-Name-First: Youlang Author-X-Name-Last: Zhang Author-Name: Xufeng Zhu Author-X-Name-First: Xufeng Author-X-Name-Last: Zhu Title: Multiple mechanisms of policy diffusion in China Abstract: An increased interest in policy diffusion research on China has emerged in recent years. However, the multiple diffusion mechanisms in China have not been explored adequately. In this research, we employ the directed dyadic event history analysis, a new approach introduced into recent policy diffusion research, to examine the diffusion of China’s provincial level administrative licencing centres from 1999 to 2015. Our research provides consistent evidence that horizontal learning, imitation, and the vertical top-down diffusion mechanisms can coexist in China, which provides substantial empirical support for the application of policy diffusion theory in non-western countries. Journal: Public Management Review Pages: 495-514 Issue: 4 Volume: 21 Year: 2019 Month: 4 X-DOI: 10.1080/14719037.2018.1497695 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1497695 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:4:p:495-514 Template-Type: ReDIF-Article 1.0 Author-Name: Sanghee Park Author-X-Name-First: Sanghee Author-X-Name-Last: Park Title: Cutbacks revisited: the relationship between resources and performance Abstract: This article investigates the effects of staffing and employee cutbacks in public safety agencies in the context of county governments in California, Texas, and Florida (2002–2014). Although resources have been regarded as one of the most important determinants of performance, we argue that the potential endogeneity and the autoregressive nature of public service performance should be considered to clarify the relationship between resources and performance. This study provides evidence of the inverted-U shape relationship between employee cutbacks and performance, implying that the initial benefit of cutbacks is subject to diminishing returns, and eventually degrades performance. Journal: Public Management Review Pages: 515-536 Issue: 4 Volume: 21 Year: 2019 Month: 4 X-DOI: 10.1080/14719037.2018.1500631 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1500631 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:4:p:515-536 Template-Type: ReDIF-Article 1.0 Author-Name: Louise Caffrey Author-X-Name-First: Louise Author-X-Name-Last: Caffrey Author-Name: Ewan Ferlie Author-X-Name-First: Ewan Author-X-Name-Last: Ferlie Author-Name: Christopher McKevitt Author-X-Name-First: Christopher Author-X-Name-Last: McKevitt Title: The strange resilience of new public management: the case of medical research in the UK’s national health service Abstract: Whether New Public Management (NPM) ideas and practices have remained resilient or are now in decline remains a topic of contention. We investigate the case of a national system, introduced in 2006, for performance managing medical research in the United Kingdom’s National Health System (NHS). We argue that the system conforms to traditional NPM, providing empirical evidence of its late adoption and resilience. We highlight potential conflicts in the adoption of NPM in this context and demonstrate for the first time the potential for this NPM-style system to produce unintended and unwanted consequences in the context of medical research. Journal: Public Management Review Pages: 537-558 Issue: 4 Volume: 21 Year: 2019 Month: 4 X-DOI: 10.1080/14719037.2018.1503702 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1503702 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:4:p:537-558 Template-Type: ReDIF-Article 1.0 Author-Name: Oz Gore Author-X-Name-First: Oz Author-X-Name-Last: Gore Author-Name: Jonathan Hammond Author-X-Name-First: Jonathan Author-X-Name-Last: Hammond Author-Name: Simon Bailey Author-X-Name-First: Simon Author-X-Name-Last: Bailey Author-Name: Katherine Checkland Author-X-Name-First: Katherine Author-X-Name-Last: Checkland Author-Name: Damian Hodgson Author-X-Name-First: Damian Author-X-Name-Last: Hodgson Title: Not every public sector is a field: evidence from the recent overhaul of the English NHS Abstract: A structural interpretation of institutionalism has become dominant in public management research. Yet, studies tend to assume an institutional-level phenomenon without specifying how an organizational field was identified or whether structural characteristics can indeed be found in the organizational population studied. This lacuna is illustrated by exploring the structural interpretation of the field construct in the case of the recent overhaul of English primary care. Findings demonstrate the need for a more robust application of institutionalism in empirical research. Possible research problems for public management and a future research agenda based on a more relational approach to fields are discussed. Journal: Public Management Review Pages: 559-580 Issue: 4 Volume: 21 Year: 2019 Month: 4 X-DOI: 10.1080/14719037.2018.1503703 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1503703 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:4:p:559-580 Template-Type: ReDIF-Article 1.0 Author-Name: Rui Mu Author-X-Name-First: Rui Author-X-Name-Last: Mu Author-Name: Martin de Jong Author-X-Name-First: Martin Author-X-Name-Last: de Jong Author-Name: Joop Koppenjan Author-X-Name-First: Joop Author-X-Name-Last: Koppenjan Title: Assessing and explaining interagency collaboration performance: a comparative case study of local governments in China Abstract: This study assesses and explains interagency collaboration performance in the Chinese public sector. Through a comparative case study, it shows that inter-organizational relation is hard to start up; conflicting policies, incompatible procedures, power disparity, low issue salience, and lack of perceived interdependence may separately and jointly affect collaboration performance. The presence of vertical meta-governance plays a critical role in turning the tide; however, its presence is tied up with other factors such as high issue salience or bottom-up appeal. In addition, the highest level of performance not only depends on vertical meta-governance but also on horizontal meta-governance. Journal: Public Management Review Pages: 581-605 Issue: 4 Volume: 21 Year: 2019 Month: 4 X-DOI: 10.1080/14719037.2018.1508607 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1508607 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:4:p:581-605 Template-Type: ReDIF-Article 1.0 Author-Name: Sylke Jaspers Author-X-Name-First: Sylke Author-X-Name-Last: Jaspers Author-Name: Trui Steen Author-X-Name-First: Trui Author-X-Name-Last: Steen Title: Realizing public values: enhancement or obstruction? Exploring value tensions and coping strategies in the co-production of social care Abstract: We examine the potential of co-production to enhance or obstruct the realization of public values by analysing what value tensions co-producers experience and what coping strategies they follow. In-depth study of a social care initiative in Flanders shows that co-production enhances the realization of values relating to services delivered, relationships between public servants and citizens, and the democratic quality of the service delivery process. However, public servants and citizen co-producers experience tensions between values, such as efficiency, individual freedom of co-producers, reciprocity, and inclusion. In trying to deal with these value tensions, public servants are found to follow a variety of coping strategies, whereas citizen co-producers tend to escalate tensions or avoid coping with them. The type of coping strategy followed, however, influences if and what values are ultimately represented in the service delivery process and its results. Journal: Public Management Review Pages: 606-627 Issue: 4 Volume: 21 Year: 2019 Month: 4 X-DOI: 10.1080/14719037.2018.1508608 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1508608 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:4:p:606-627 Template-Type: ReDIF-Article 1.0 Author-Name: Adina Dudau Author-X-Name-First: Adina Author-X-Name-Last: Dudau Author-Name: Russ Glennon Author-X-Name-First: Russ Author-X-Name-Last: Glennon Author-Name: Bram Verschuere Author-X-Name-First: Bram Author-X-Name-Last: Verschuere Title: Following the yellow brick road? (Dis)enchantment with co-design, co-production and value co-creation in public services Journal: Public Management Review Pages: 1577-1594 Issue: 11 Volume: 21 Year: 2019 Month: 11 X-DOI: 10.1080/14719037.2019.1653604 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1653604 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:11:p:1577-1594 Template-Type: ReDIF-Article 1.0 Author-Name: Jakob Trischler Author-X-Name-First: Jakob Author-X-Name-Last: Trischler Author-Name: Timo Dietrich Author-X-Name-First: Timo Author-X-Name-Last: Dietrich Author-Name: Sharyn Rundle-Thiele Author-X-Name-First: Sharyn Author-X-Name-Last: Rundle-Thiele Title: Co-design: from expert- to user-driven ideas in public service design Abstract: While co-design with users has evolved as a promising approach to service innovation, it remains unclear how it can be used in public service contexts. This article addresses this knowledge gap by applying a co-design framework during the ideation stage of six public service design projects. The findings provide insights into (a) recruiting and sensitizing suitable service users, (b) conditions enabling users to co-design ideas, and (c) requirements for implementation of user-driven ideas. The article contributes an approach that shifts public service design away from an expert-driven process towards enabling users as active and equal idea contributors. Journal: Public Management Review Pages: 1595-1619 Issue: 11 Volume: 21 Year: 2019 Month: 11 X-DOI: 10.1080/14719037.2019.1619810 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619810 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:11:p:1595-1619 Template-Type: ReDIF-Article 1.0 Author-Name: José M. Alonso Author-X-Name-First: José M. Author-X-Name-Last: Alonso Author-Name: Rhys Andrews Author-X-Name-First: Rhys Author-X-Name-Last: Andrews Author-Name: Judith Clifton Author-X-Name-First: Judith Author-X-Name-Last: Clifton Author-Name: Daniel Diaz-Fuentes Author-X-Name-First: Daniel Author-X-Name-Last: Diaz-Fuentes Title: Factors influencing citizens’ co-production of environmental outcomes: a multi-level analysis Abstract: Drawing on the literature on public service co-production, we examine the individual-level and local government-level factors associated with pro-environmental behaviours. Statistical analysis suggests that individuals that have high levels of self-efficacy, are more civically engaged or are carers, are more likely to ‘co-produce’ environmental outcomes. In addition, women, rural-dwellers, university graduates and middle-aged individuals exhibit more pro-environmental behaviours. Further analysis suggests that environmental co-production is more prevalent in areas with a high degree of compatibility between local public services and citizens, but worse recycling services and less overall investment in environmental services. Journal: Public Management Review Pages: 1620-1645 Issue: 11 Volume: 21 Year: 2019 Month: 11 X-DOI: 10.1080/14719037.2019.1619806 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619806 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:11:p:1620-1645 Template-Type: ReDIF-Article 1.0 Author-Name: Sinah Kang Author-X-Name-First: Sinah Author-X-Name-Last: Kang Author-Name: Gregg G. Van Ryzin Author-X-Name-First: Gregg G. Author-X-Name-Last: Van Ryzin Title: Coproduction and trust in government: evidence from survey experiments Abstract: While previous research has investigated how coproduction can improve the quality and efficiency of public services, less is known about its effects on how citizens view government. Thus, we investigate how coproduction may influence trust in government using a series of survey experiments. Although our main results are generally in the expected direction, they are not significant statistically and thus suggest little or no causal effect of coproduction on trust. Limitations of our approach, as well as directions for future experimental research along these lines, are discussed. Journal: Public Management Review Pages: 1646-1664 Issue: 11 Volume: 21 Year: 2019 Month: 11 X-DOI: 10.1080/14719037.2019.1619812 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619812 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:11:p:1646-1664 Template-Type: ReDIF-Article 1.0 Author-Name: Veiko Lember Author-X-Name-First: Veiko Author-X-Name-Last: Lember Author-Name: Taco Brandsen Author-X-Name-First: Taco Author-X-Name-Last: Brandsen Author-Name: Piret Tõnurist Author-X-Name-First: Piret Author-X-Name-Last: Tõnurist Title: The potential impacts of digital technologies on co-production and co-creation Abstract: Despite growing interest in the potential of digital technologies to enhance co-production and co-creation in public services, there is a lack of hard evidence on their actual impact. Conceptual fuzziness and tech-optimism stand in the way of collecting such evidence. The article suggests an analytical framework that distinguishes between the impacts of different technologies on different elements of co-production and co-creation, and illustrates this in three different areas. It argues that there is no reason to assume that digital technologies will always encourage co-production or co-creation. In fact, they can also be used to bypass interaction with citizens. Journal: Public Management Review Pages: 1665-1686 Issue: 11 Volume: 21 Year: 2019 Month: 11 X-DOI: 10.1080/14719037.2019.1619807 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619807 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:11:p:1665-1686 Template-Type: ReDIF-Article 1.0 Author-Name: Wendy Hardyman Author-X-Name-First: Wendy Author-X-Name-Last: Hardyman Author-Name: Martin Kitchener Author-X-Name-First: Martin Author-X-Name-Last: Kitchener Author-Name: Kate L. Daunt Author-X-Name-First: Kate L. Author-X-Name-Last: Daunt Title: What matters to me! User conceptions of value in specialist cancer care Abstract: This paper is the first to apply the services marketing framework of service-dominant logic (S-D logic) to enhance understanding of patient conceptualizations of value in the context of cancer health services. Using data from a case study, the findings reveal that ‘value’ is a temporal, experiential, and complex concept. Three dominant themes are identified as contributing to value creation; access to resources, quality of interactions, and resource use. Although these findings show a broad degree of support for the S-D logic framework, distinctive variations emerge from this application in a health-care context. Journal: Public Management Review Pages: 1687-1706 Issue: 11 Volume: 21 Year: 2019 Month: 11 X-DOI: 10.1080/14719037.2019.1619808 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619808 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:11:p:1687-1706 Template-Type: ReDIF-Article 1.0 Author-Name: Bernadette Best Author-X-Name-First: Bernadette Author-X-Name-Last: Best Author-Name: Sandra Moffett Author-X-Name-First: Sandra Author-X-Name-Last: Moffett Author-Name: Rodney McAdam Author-X-Name-First: Rodney Author-X-Name-Last: McAdam Title: Stakeholder salience in public sector value co-creation Abstract: This paper examines key determinants of stakeholder salience and how this impacts value co-creation at different stages and levels of a service context within a consortium of UK non-government inter-sectoral organizations delivering public services. It uses three empirical stages to illustrate how value is conceptualized by different stakeholders at different stages of a service context. It then examines how stakeholder identities, and attributes of stakeholder salience and behaviour impact value co-creation across a network of stakeholders resulting in value gains and/or challenges at different levels. Finally, it offers approaches enabling greater value, through the effective management of stakeholder salience. Journal: Public Management Review Pages: 1707-1732 Issue: 11 Volume: 21 Year: 2019 Month: 11 X-DOI: 10.1080/14719037.2019.1619809 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619809 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:11:p:1707-1732 Template-Type: ReDIF-Article 1.0 Author-Name: Maria Petrescu Author-X-Name-First: Maria Author-X-Name-Last: Petrescu Title: From marketing to public value: towards a theory of public service ecosystems Abstract: This paper applies a service ecosystems perspective on the public service logic to evaluate the benefits and challenges this view brings to the management of public services. First, the article clarifies the concepts of private and public value, as well as co-production and co-creation. Second, the article presents an overview of the service-dominant logic, public service-dominant logic, and public service logic. Third, the paper analyses the potential of merging public service logic with a service ecosystems framework in a technology-based context, cross-fertilising public management and marketing research. This can lead to the development of a theory of public service ecosystems. Journal: Public Management Review Pages: 1733-1752 Issue: 11 Volume: 21 Year: 2019 Month: 11 X-DOI: 10.1080/14719037.2019.1619811 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619811 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:11:p:1733-1752 Template-Type: ReDIF-Article 1.0 Author-Name: Walter Castelnovo Author-X-Name-First: Walter Author-X-Name-Last: Castelnovo Author-Name: Maddalena Sorrentino Author-X-Name-First: Maddalena Author-X-Name-Last: Sorrentino Title: Engaging with complexity in a public programme implementation Abstract: The heuristic device of a complexity-based lens is applied to the local implementation of a public programme to understand the possible misalignment of its outcomes with the central planners’ goals. The authors supersede the dominant use in complexity theory of simplifying or ambiguous metaphors to focus, instead, on the core concepts of emergence, co-evolution, and self-organization. The paper reinterprets extant literature and analyses an exemplary case, concluding that policy implementation must be approached pragmatically as a self-organizing system and that the public managers need to strategically engage with complexity in a manner that is consistent with such a pragmatic understanding. Journal: Public Management Review Pages: 1013-1031 Issue: 7 Volume: 20 Year: 2018 Month: 7 X-DOI: 10.1080/14719037.2017.1364406 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1364406 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:7:p:1013-1031 Template-Type: ReDIF-Article 1.0 Author-Name: Claire Gear Author-X-Name-First: Claire Author-X-Name-Last: Gear Author-Name: Elizabeth Eppel Author-X-Name-First: Elizabeth Author-X-Name-Last: Eppel Author-Name: Jane Koziol-Mclain Author-X-Name-First: Jane Author-X-Name-Last: Koziol-Mclain Title: Utilizing complexity theory to explore sustainable responses to intimate partner violence in health care Abstract: Implementing effective and sustainable health care responses to intimate partner violence (IPV) is a complex public health problem internationally. Increasingly scholars are recognizing that research methods which explore health-system responses to IPV obscure the complexity of the problem. This paper discusses the use of complexity theory for researching sustainable responses to IPV within New Zealand primary health care. We reconceptualize IPV responses as complex adaptive systems and propose a complexity-friendly methodology to explore interactions within and between the problem (IPV), intervention (IPV response), and the setting (health care). Journal: Public Management Review Pages: 1052-1067 Issue: 7 Volume: 20 Year: 2018 Month: 7 X-DOI: 10.1080/14719037.2017.1364407 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1364407 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:7:p:1052-1067 Template-Type: ReDIF-Article 1.0 Author-Name: Jack W. Meek Author-X-Name-First: Jack W. Author-X-Name-Last: Meek Author-Name: Kevin S. Marshall Author-X-Name-First: Kevin S. Author-X-Name-Last: Marshall Title: Cultivating resiliency through system shock: the Southern California metropolitan water management system as a complex adaptive system Abstract: This study analyses the water management system in Southern California through the lens of complexity theory as it responds to system stressors and shock caused by severe and sustained draught. The study is grounded on the thesis that self-organization in the complex space of the water governance system creates the capacity to absorb spatial shock, and through this absorption process the space experiences resiliency. This paper identifies the attributes of spatial complexity of the Southern California metropolitan water management system, and analyses a spatial shock case that ignited stakeholder action that nurtured, promoted and furthered resiliency within the system. Journal: Public Management Review Pages: 1088-1104 Issue: 7 Volume: 20 Year: 2018 Month: 7 X-DOI: 10.1080/14719037.2017.1364408 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1364408 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:7:p:1088-1104 Template-Type: ReDIF-Article 1.0 Author-Name: Tim Tenbensel Author-X-Name-First: Tim Author-X-Name-Last: Tenbensel Title: Bridging complexity theory and hierarchies, markets, networks, communities: a ‘population genetics’ framework for understanding institutional change from within Abstract: Complexity theory is highly compatible with institutionalist approaches to analysing governance. This article develops a ‘population genetics’ account of governance dynamics using complexity concepts. This framework joins ‘hierarchy, markets, networks and communities’ (HMNC) with concepts of endogenous change, genetic recombination, and fitness landscapes. Institutional environments comprise ‘populations’ that contain a range of genetic profiles. Change and stability are shaped by nesting and abrasion of alternative combinations within a governance field. This framework can help researchers understand how agents attempt to transform meso-level institutions from within, using the field of primary medical care governance in Auckland as an example. Journal: Public Management Review Pages: 1032-1051 Issue: 7 Volume: 20 Year: 2018 Month: 7 X-DOI: 10.1080/14719037.2017.1364409 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1364409 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:7:p:1032-1051 Template-Type: ReDIF-Article 1.0 Author-Name: Amanda Scott Author-X-Name-First: Amanda Author-X-Name-Last: Scott Author-Name: Geoff Woolcott Author-X-Name-First: Geoff Author-X-Name-Last: Woolcott Author-Name: Robyn Keast Author-X-Name-First: Robyn Author-X-Name-Last: Keast Author-Name: Daniel Chamberlain Author-X-Name-First: Daniel Author-X-Name-Last: Chamberlain Title: Sustainability of collaborative networks in higher education research projects: why complexity? Why now? Abstract: This article outlines the potential of complexity theory as a framework for understanding collaborative project networks and their sustainability within cross-institutional funded projects, responding to funders’ interest in projects that deliver public value. Preliminary analysis from an educational project suggests that complexity thinking may be useful also in examining attributes of sustainable networks. The article argues for new measures that shed light on how and why (or why not) collaborative project networks achieve sustainability, removing the current reliance on conventional, linear management and evaluation approaches. Journal: Public Management Review Pages: 1068-1087 Issue: 7 Volume: 20 Year: 2018 Month: 7 X-DOI: 10.1080/14719037.2017.1364410 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1364410 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:7:p:1068-1087 Template-Type: ReDIF-Article 1.0 Author-Name: Philip Haynes Author-X-Name-First: Philip Author-X-Name-Last: Haynes Title: Understanding the influence of values in complex systems-based approaches to public policy and management Abstract: Attempts to apply complexity theory to public management have focused on the dynamic systems environment. This accepts that in public systems there are many externalities, unstable processes, and indeterminate outcomes. Resulting practices have focused on system resilience, patterns of practice, and adaptability. This article revisits complex systems and theorizes public organizations as dynamic systems of public values. The rigour of such an original approach requires a juxtaposition of values with complexity theory. Theorizing value systems in public policy implies they are a key element of complexity and provides a significant development for understanding stable and unstable dynamics in public organizations. Journal: Public Management Review Pages: 980-996 Issue: 7 Volume: 20 Year: 2018 Month: 7 X-DOI: 10.1080/14719037.2017.1364411 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1364411 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:7:p:980-996 Template-Type: ReDIF-Article 1.0 Author-Name: Mary Lee Rhodes Author-X-Name-First: Mary Lee Author-X-Name-Last: Rhodes Author-Name: Conor Dowling Author-X-Name-First: Conor Author-X-Name-Last: Dowling Title: ‘What insights do fitness landscape models provide for theory and practice in public administration?’ Abstract: This paper assesses the extent to which a fitness landscape (FL) perspective on complex social systems offers useful insights for both theory and practice in public administration. It has been claimed that FL models have strong potential for integrating existing theory and facilitating the development of models for theory development and testing as well as offering the prospect of a better understanding of  the adaptive moves of agents in search of a better ‘fit’ with their environment. In this paper, we examine these claims through a thematic synthesis of recent literature purporting to adopt this perspective in public management. Through a systematic review of the literature, we identify the key themes in the application of FLs to theory and practice and the extent to which authors are reaching any conclusions on the precise use of each of the elements of FL models in public management contexts. We conclude that the use of FL models is underdeveloped and that further development would be particularly useful in the context of governance network theory. We close with four specific recommendations for further research and development. Journal: Public Management Review Pages: 997-1012 Issue: 7 Volume: 20 Year: 2018 Month: 7 X-DOI: 10.1080/14719037.2017.1364412 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1364412 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:7:p:997-1012 Template-Type: ReDIF-Article 1.0 Author-Name: Peter Koenraad Marks Author-X-Name-First: Peter Koenraad Author-X-Name-Last: Marks Author-Name: Lasse M. Gerrits Author-X-Name-First: Lasse M. Author-X-Name-Last: Gerrits Title: Association between decisions: experiments with coupled two-person games Abstract: Actors making public decisions about a certain policy issue in one particular arena also meet in other arenas where they will have to make decisions on other issues. By incorporating information from across coevolving arenas, actors make associations between the decisions in the different arenas. To understand the dynamics of associations, we deployed a formal game-theoretic approach and run an experiment. Subjects played two different games, each representing a different decision-making arena. The results show that history builds-up and that subjects made associations between the two games, partly explaining the behaviour of decision-makers interacting in multilevel decision-making settings. Journal: Public Management Review Pages: 960-979 Issue: 7 Volume: 20 Year: 2018 Month: 7 X-DOI: 10.1080/14719037.2017.1364413 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1364413 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:7:p:960-979 Template-Type: ReDIF-Article 1.0 Author-Name: Elizabeth Anne Eppel Author-X-Name-First: Elizabeth Anne Author-X-Name-Last: Eppel Author-Name: Mary Lee Rhodes Author-X-Name-First: Mary Lee Author-X-Name-Last: Rhodes Title: Complexity theory and public management: a ‘becoming’ field Journal: Public Management Review Pages: 949-959 Issue: 7 Volume: 20 Year: 2018 Month: 7 X-DOI: 10.1080/14719037.2017.1364414 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1364414 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:7:p:949-959 Template-Type: ReDIF-Article 1.0 Author-Name: Gemael Chaebo Author-X-Name-First: Gemael Author-X-Name-Last: Chaebo Author-Name: Janann Joslin Medeiros Author-X-Name-First: Janann Joslin Author-X-Name-Last: Medeiros Title: Conditions for policy implementation via co-production: the control of dengue fever in Brazil Abstract: In this paper, we identify the conditions that must be present for effective policy implementation using co-production. To this end, we investigated five cases in which co-production was used to combat the vector of dengue, the Aedes Aegypti mosquito, in Brazil. Data were analysed using content analysis and crisp-set QCA methods to identify the combination of conditions that explain successful outcomes. Five conditions were found to be necessary for effective implementation via co-production: technical, economic, normative, cognitive and structural. The contribution of this study is to provide empirical evidence with respect to the conditions that effectively lead to successful outcomes. Journal: Public Management Review Pages: 1381-1398 Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2016.1209231 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1209231 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1381-1398 Template-Type: ReDIF-Article 1.0 Author-Name: Jens Weiss Author-X-Name-First: Jens Author-X-Name-Last: Weiss Title: Trust as a key for strategic management? The relevance of council–administration relations for NPM-related reforms in German local governments Abstract: This paper contributes to the discussion about varieties in the implementation of New Public Management (NPM) ideas. The example of strategic management in German municipalities is used to point out the relevance of council–administration relations for the implementation of NPM-related management concepts. Based on ideas from institutional theory and public-service bargain models, a concept of trust is used for the analysis of implementation processes. Results are drawn from qualitative research in five case studies. It is shown that trust is a useful concept for understanding the implementation of management instruments in the public sector. Journal: Public Management Review Pages: 1399-1414 Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2016.1266023 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1266023 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1399-1414 Template-Type: ReDIF-Article 1.0 Author-Name: Diep T. N. Nguyen Author-X-Name-First: Diep T. N. Author-X-Name-Last: Nguyen Author-Name: Stephen T. T. Teo Author-X-Name-First: Stephen T. T. Author-X-Name-Last: Teo Author-Name: Steven L. Grover Author-X-Name-First: Steven L. Author-X-Name-Last: Grover Author-Name: Nguyen Phong Nguyen Author-X-Name-First: Nguyen Phong Author-X-Name-Last: Nguyen Title: Psychological safety climate and workplace bullying in Vietnam’s public sector Abstract: The bureaucratic and impersonal nature of public management can fertilize workplace bullying and risks for psychological health and safety. Psychological safety climate (PSC) is an important indicator to reduce psychological hazards. Yet, there have been few studies conducted to examine the existence of PSC in the public sector in non-Western economies. This study examined the implementation of PSC and its effects on 274 employees from six branches of a Vietnamese public sector organization. The results suggest that senior management in organizations should consider positive work conditions and an effective system of policies, procedures, and practices for the prevention of psychosocial hazards. Journal: Public Management Review Pages: 1415-1436 Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2016.1272712 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1272712 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1415-1436 Template-Type: ReDIF-Article 1.0 Author-Name: Khaldoun AbouAssi Author-X-Name-First: Khaldoun Author-X-Name-Last: AbouAssi Author-Name: Seung-Ho An Author-X-Name-First: Seung-Ho Author-X-Name-Last: An Title: Gender representation and organizational size: examining opportunities for members’ involvement in membership organizations Abstract: Members are the most important stakeholders in membership organizations; their involvement can enhance organizational effectiveness, accountability, and legitimacy. Previous literature, however, has primarily explored these concepts by focusing on staff involvement or client participation. This paper examines the determinants of members’ involvement in membership organizations using cross-sectional data from Lebanese membership organizations. Primary findings suggest that members’ involvement is affected by the gender of leadership, internal fiscal capacity, and the size of the organization; small organizations, those led by women, and organizations with greater internal fiscal capacity are more likely to have greater participation by members. Journal: Public Management Review Pages: 1437-1454 Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2017.1284255 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1284255 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1437-1454 Template-Type: ReDIF-Article 1.0 Author-Name: Piret Tõnurist Author-X-Name-First: Piret Author-X-Name-Last: Tõnurist Author-Name: Rainer Kattel Author-X-Name-First: Rainer Author-X-Name-Last: Kattel Author-Name: Veiko Lember Author-X-Name-First: Veiko Author-X-Name-Last: Lember Title: Innovation labs in the public sector: what they are and what they do? Abstract: This article is a first comprehensive attempt to globally map and analyse innovation labs (i-labs) in the public sector. The article analyzes theoretical reasons why i-labs are created in the public sector and tests these assumptions in practice. During the empirical study, thirty-five such organizations all over the world were identified. The research is based on a two-step approach: first, a comprehensive survey was carried out followed by an extensive in-depth interview with the managing figures of i-labs; eleven i-labs responded. The article finds support for the assumptions of external complexity, technological challenges, emulation, and legitimization as reasons behind the creation of i-labs. Journal: Public Management Review Pages: 1455-1479 Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2017.1287939 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1287939 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1455-1479 Template-Type: ReDIF-Article 1.0 Author-Name: Kuk-Kyoung Moon Author-X-Name-First: Kuk-Kyoung Author-X-Name-Last: Moon Title: Voluntary turnover rates and organizational performance in the US federal government: the moderating role of high-commitment human resource practices Abstract: Despite the growing body of literature on antecedents of employee turnover, little attention has been paid to the effect of voluntary turnover on organizational outcomes in public administration. Using panel data from the US federal government, this article tests the proposition that the relationship between voluntary turnover rates and organizational performance is negative but becomes curvilinear as turnover rates increase. Based on the contingency perspective of the turnover–performance link, this article further examines the moderating role of high-commitment human resource practices (HCHRP) in the relationships. Findings indicate that voluntary turnover has a positive relationship with organizational performance, but it turns out to be an inverted U-shaped curve as turnover rates increase from low to high levels. Furthermore, the moderating effect on the curvilinear relationship is especially pronounced for federal agencies with high levels of HCHRP. Journal: Public Management Review Pages: 1480-1499 Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2017.1287940 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1287940 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1480-1499 Template-Type: ReDIF-Article 1.0 Author-Name: Reinout Kleinhans Author-X-Name-First: Reinout Author-X-Name-Last: Kleinhans Title: False promises of co-production in neighbourhood regeneration: the case of Dutch community enterprises Abstract: Many European countries are implementing austerity measures alongside trends of welfare state retrenchment. Entrepreneurial forms of active citizenship are considered as a new form of public management to fill gaps left by spending cuts and to continue neighbourhood regeneration. Inspired by British practices, Dutch citizens are trying to set up community enterprises (CEs) to provide services or other benefits for residents in deprived neighbourhoods. Based on a qualitative panel study, this article reveals supportive responses but also resistance from local governments and housing associations. Within a positive policy discourse on co-production, institutional responses often encompass forms of ‘counter-production’ that hold CEs in full uncertainty about crucial conditions for their business. Journal: Public Management Review Pages: 1500-1518 Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2017.1287941 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1287941 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1500-1518 Template-Type: ReDIF-Article 1.0 Author-Name: Michael R. Ford Author-X-Name-First: Michael R. Author-X-Name-Last: Ford Author-Name: Fredrik O. Andersson Author-X-Name-First: Fredrik O. Author-X-Name-Last: Andersson Title: Determinants of organizational performance in a reinventing government setting: evidence from the Milwaukee school voucher programme Abstract: This paper advances the institutional entrepreneurial literature by exploring how, and when, the institutional entrepreneurial concepts embedded in theories of Reinventing Government and New Public Management are successful. Specifically, organizational level data from the nation’s oldest and largest urban school voucher programme are used to test how fundraising, reliance on government revenue, and membership in an umbrella organization impact different measures of performance. The analysis shows that organizations that fundraise, establish diverse revenue streams, and/or are members of established networks have certain performance advantages. The results are relevant to policymaker considering governance reforms premised on entrepreneurial activity. Journal: Public Management Review Pages: 1519-1537 Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2017.1296487 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1296487 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1519-1537 Template-Type: ReDIF-Article 1.0 Author-Name: Eduard Schmidt Author-X-Name-First: Eduard Author-X-Name-Last: Schmidt Author-Name: Sandra Groeneveld Author-X-Name-First: Sandra Author-X-Name-Last: Groeneveld Author-Name: Steven Van de Walle Author-X-Name-First: Steven Author-X-Name-Last: Van de Walle Title: A change management perspective on public sector cutback management: towards a framework for analysis Abstract: The financial crisis forces public managers to implement cutbacks within their organization. We argue that adopting a change management perspective contributes to our understanding of cutback management by adding a focus on managerial behaviour regarding cutback-related organizational changes. Relying on change management literature, this paper develops a framework for the analysis of cutback management connecting the context, content, process, outcomes and leadership of cutback-related change. From this it follows that managers can be positioned at the intersection of various imperatives, both externally and internally, such as their political leaders and their own subordinates. A research agenda is proposed. Journal: Public Management Review Pages: 1538-1555 Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2017.1296488 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1296488 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1538-1555 Template-Type: ReDIF-Article 1.0 Author-Name: Morten Balle Hansen Author-X-Name-First: Morten Balle Author-X-Name-Last: Hansen Author-Name: Anders R. Villadsen Author-X-Name-First: Anders R. Author-X-Name-Last: Villadsen Title: The external networking behaviour of public managers - the missing link of weak ties Abstract: There has been an increasing focus on managerial external networking behaviour within public administration. While most previous quantitative research has analysed such behaviour one dimensionally, we suggest a two-dimensional conceptualization based on the concepts of weak and strong ties. Utilizing measures resembling previous research, we explore the utility of the approach in an exploratory study of Danish local government. Our findings suggest that the two dimensions of external networking behaviour are distinct. We discuss our approach compared to previous approaches and argue that a conceptualization based on the distinction between strong and weak ties provides a promising framework for future research. Journal: Public Management Review Pages: 1556-1576 Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2017.1299200 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1299200 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1556-1576 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Editorial Board Journal: Public Management Review Pages: ebi-ebi Issue: 10 Volume: 19 Year: 2017 Month: 11 X-DOI: 10.1080/14719037.2017.1367563 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1367563 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:ebi-ebi Template-Type: ReDIF-Article 1.0 Author-Name: Oliver James Author-X-Name-First: Oliver Author-X-Name-Last: James Author-Name: Carolyn Petersen Author-X-Name-First: Carolyn Author-X-Name-Last: Petersen Title: International rankings of government performance and source credibility for citizens: experiments about e-government rankings in the UK and the Netherlands Abstract: International organizations are an alternative to national governments as a source of information for citizens about governments’ performance. Experiments about high UK e-government performance reported in an international ranking find a United Nations (UN) source increases citizens’ perceptions of the truthfulness of reported performance and increases perceived high performance compared to national government reporting identical information. The UN source also has higher perceived honesty, helpfulness and knowledgeability. A replication experiment in the Netherlands generalizes the finding about perceived higher truthfulness. International sources boost the credibility of information about high performance, improving citizens’ perceptions of national governments. Journal: Public Management Review Pages: 469-484 Issue: 4 Volume: 20 Year: 2018 Month: 4 X-DOI: 10.1080/14719037.2017.1296965 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1296965 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:4:p:469-484 Template-Type: ReDIF-Article 1.0 Author-Name: Nadine Raaphorst Author-X-Name-First: Nadine Author-X-Name-Last: Raaphorst Title: How to prove, how to interpret and what to do? Uncertainty experiences of street-level tax officials Abstract: This study examines the kind of uncertainties frontline tax officials working with a trust-based inspection approach experience in interacting with citizen-clients. The classical literature on bureaucracy and the street-level bureaucracy literature suggest frontline officials face two kinds of uncertainties: information and interpretation problems. Analysing stories of Dutch frontline tax officials collected through in-depth interviews, this article shows that these two kinds of uncertainty only explain a part of the uncertainties experienced. Respondents also face action problems requiring improvisational judgements. The study furthermore finds that different sources underlie these uncertainties, pointing to possible explanations. Journal: Public Management Review Pages: 485-502 Issue: 4 Volume: 20 Year: 2018 Month: 4 X-DOI: 10.1080/14719037.2017.1299199 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1299199 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:4:p:485-502 Template-Type: ReDIF-Article 1.0 Author-Name: Ingmar van Meerkerk Author-X-Name-First: Ingmar Author-X-Name-Last: van Meerkerk Author-Name: Jurian Edelenbos Author-X-Name-First: Jurian Author-X-Name-Last: Edelenbos Title: Facilitating conditions for boundary-spanning behaviour in governance networks Abstract: This article examines the impact of two facilitating conditions for boundary-spanning behaviour in urban governance networks. While research on boundary spanning is growing, there is little attention for antecedents. Combining governance network literature on project management and organizational literature on facilitative and servant leadership, we examine two potential conditions: a facilitative project management style and executive support. We conducted survey research among project managers involved in urban governance networks in order to test these relationships. We found positive relationships between facilitative project management and boundary-spanning behaviour, while executive support indirectly, via facilitative management, contributed to boundary-spanning behaviour. Journal: Public Management Review Pages: 503-524 Issue: 4 Volume: 20 Year: 2018 Month: 4 X-DOI: 10.1080/14719037.2017.1302248 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1302248 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:4:p:503-524 Template-Type: ReDIF-Article 1.0 Author-Name: Yvonne Brunetto Author-X-Name-First: Yvonne Author-X-Name-Last: Brunetto Author-Name: Matthew Xerri Author-X-Name-First: Matthew Author-X-Name-Last: Xerri Author-Name: Elisabetta Trinchero Author-X-Name-First: Elisabetta Author-X-Name-Last: Trinchero Author-Name: Rona Beattie Author-X-Name-First: Rona Author-X-Name-Last: Beattie Author-Name: Kate Shacklock Author-X-Name-First: Kate Author-X-Name-Last: Shacklock Author-Name: Rod Farr-Wharton Author-X-Name-First: Rod Author-X-Name-Last: Farr-Wharton Author-Name: Elio Borgonovi Author-X-Name-First: Elio Author-X-Name-Last: Borgonovi Title: Comparing the impact of management on public and private sector nurses in the UK, Italy, and Australia Abstract: The research examined the impact of management upon employee outcomes (perceptions of discretionary power, well-being, engagement, and affective commitment), comparing public and private sector nurses in Australia, the United Kingdom, and Italy. Overall, 1,945 nurses participated in a self-report survey within these core- and laggard-New Public Management countries. While management influenced employee outcomes for each country, there were significant differences between the public and private sectors, with private sector nurses reporting higher perceptions of outcomes. Importantly, nurses’ engagement was affected by management practice for each country. This study raises important implications for nurse managers, especially public sector managers, described within. Journal: Public Management Review Pages: 525-544 Issue: 4 Volume: 20 Year: 2018 Month: 4 X-DOI: 10.1080/14719037.2017.1309100 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1309100 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:4:p:525-544 Template-Type: ReDIF-Article 1.0 Author-Name: Na Yeon Kim Author-X-Name-First: Na Yeon Author-X-Name-Last: Kim Author-Name: Frances S. Berry Author-X-Name-First: Frances S. Author-X-Name-Last: Berry Title: Strategic stances and programme performance: assessing outcomes of the US states’ delivery of the child support enforcement programme Abstract: Since being added as an amendment to the Social Security Act of 1975, the US child support enforcement (CSE) programme has provided services to both Temporary Assistance for Needy Families (TANF) and non-TANF families under the name of reducing expenditures on welfare programmes and securing children’s rights to be protected by their parents. The federal government mandates that states collect five performance measures in the CSE programme: (1) paternity establishment, (2) support order establishment, (3) current collection, (4) arrearage collection, and (5) cost-effectiveness. Implementing federal programmes does not give states full discretion, but there exists room for states to exercise discretion in developing their own strategies to effectively deliver services and improve performance. In this paper, using Miles and Snow’s strategic dimensions (1978) and Boyne and Walker’s later studies (2004), states’ strategic stances are categorized into Analyser, Prospector, and Defender, and the effects of states’ strategic stance and their internal implementation factors on the CSE performance are examined using models estimated with ordinary least square (OLS) regression and seemingly unrelated regression (SUR). The strategy classification is widely studied in private organizations, but it has relevance to current public organizations that seek to achieve improvement in performance. The results of the cross-sectional OLS and SUR models suggest that states having an Analyser stance have a positive relationship to two performance indicators (arrearage collection and Cost-Effectiveness) of the CSE programme, and states with Prospector and Defender stances are particularly significant in predicting high paternity establishment in the CSE programme, but no other performance indicator. Past performance is one of the strongest predictors of all five-performance indicators of the CSE programme. State internal implementation factors show mixed impacts in terms of significance and direction on the performance indicators of all the five models. Journal: Public Management Review Pages: 545-562 Issue: 4 Volume: 20 Year: 2018 Month: 4 X-DOI: 10.1080/14719037.2017.1335340 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1335340 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:4:p:545-562 Template-Type: ReDIF-Article 1.0 Author-Name: Fabian Hattke Author-X-Name-First: Fabian Author-X-Name-Last: Hattke Author-Name: Rick Vogel Author-X-Name-First: Rick Author-X-Name-Last: Vogel Author-Name: Judith Znanewitz Author-X-Name-First: Judith Author-X-Name-Last: Znanewitz Title: Satisfied with red tape? Leadership, civic duty, and career intention in the military Abstract: We examine how the coerciveness of HR procedures and leadership behaviours affect job satisfaction (JS) and career intention (CI), and how civic duty (CD) mediates these relationships. Within the framework of the human resource management performance chain, we draw on leadership and motivational theories and test the proposed relations in a structural equation model with data from a survey of the Federal Armed Forces Germany (n = 1,331). The findings show that the behaviour of supervisors, rather than red tape, influences JS and CI. The results extend our understanding of the interplay between leadership behaviours and followership attitudes under high degrees of organizational coercion. Journal: Public Management Review Pages: 563-586 Issue: 4 Volume: 20 Year: 2018 Month: 4 X-DOI: 10.1080/14719037.2017.1335341 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1335341 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:4:p:563-586 Template-Type: ReDIF-Article 1.0 Author-Name: Giovanni Fattore Author-X-Name-First: Giovanni Author-X-Name-Last: Fattore Author-Name: Donato Iacovone Author-X-Name-First: Donato Author-X-Name-Last: Iacovone Author-Name: Ileana Steccolini Author-X-Name-First: Ileana Author-X-Name-Last: Steccolini Title: ‘Managing successful change in the public sector’: a view from the consultants’ world Abstract: Our paper presents the results of a survey on the perceptions of 680 Italian public-sector consultants on the drivers of successful organizational change according to Fernandez and Rainey’s model. The results show that the consultants mostly confirm the model, though recognizing that the various drivers have different degrees of relevance. A clear vision and plan for change and the top management’s commitment are seen as central in change processes, whereas interestingly, resource availability and a comprehensive approach to change appear to play a less relevant role. Journal: Public Management Review Pages: 587-606 Issue: 4 Volume: 20 Year: 2018 Month: 4 X-DOI: 10.1080/14719037.2017.1340504 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1340504 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:4:p:587-606 Template-Type: ReDIF-Article 1.0 Author-Name: Hugo Consciência Silvestre Author-X-Name-First: Hugo Consciência Author-X-Name-Last: Silvestre Author-Name: Rui Cunha Marques Author-X-Name-First: Rui Cunha Author-X-Name-Last: Marques Author-Name: Ricardo Corrêa Gomes Author-X-Name-First: Ricardo Corrêa Author-X-Name-Last: Gomes Title: Joined-up Government of utilities: a meta-review on a public–public partnership and inter-municipal cooperation in the water and wastewater industries Abstract: Private-sector participation in public services delivery has been criticized due to unfulfilled expectations. In response, joined-up government is being introduced as an alternative approach to providing water and wastewater services. This approach involves the establishment of horizontal (i.e. inter-municipal cooperation) and vertical (i.e. public–public partnership) integration. Drawing on a meta-review focused on the water and wastewater industries, this study shows that both arrangements have positive aspects, such as cost savings. However, contractual schemes and inter-departmental coordination efforts must be carefully managed or they will fail. In addition, research on cooperation between public bodies is scarce and must be better coordinated concerning study aims and methods. Journal: Public Management Review Pages: 607-631 Issue: 4 Volume: 20 Year: 2018 Month: 4 X-DOI: 10.1080/14719037.2017.1363906 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1363906 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:4:p:607-631 Template-Type: ReDIF-Article 1.0 Author-Name: Gabriel Piña Author-X-Name-First: Gabriel Author-X-Name-Last: Piña Author-Name: Claudia N. Avellaneda Author-X-Name-First: Claudia N. Author-X-Name-Last: Avellaneda Title: Municipal isomorphism: testing the effects of vertical and horizontal collaboration Abstract: This study tests whether vertical and horizontal collaborative arrangements generate organizational isomorphic pressures. Using neo-institutional theory, we explore whether local governments emulate their peers when they are (1) bound through collaborative agreements/associations (mimetic pressures), and/or (2) scrutinized by central government through a vertical agreement (coercive pressures). Municipal isomorphism is measured by municipality-dyad convergence across time based on: (1) the number of central-government grant applications submitted by municipalities and (2) use of information technologies. We test for changes in divergence between dyads on these measures using data from all possible dyads generated from 207 Chilean municipalities over 10 years (2005–2014). After controlling for potential confounding factors, findings show mimetic and coercive pressures, from horizontal and vertical forms of governance, reduce a municipal dyad’s divergence in terms of grant applications and use of information technologies. However, collaboration effects on municipal isomorphism are contingent on the type of collaboration. While formal municipal agreements increase a municipal dyad’s convergence, municipal associations unexpectedly seem to decrease it. Journal: Public Management Review Pages: 445-468 Issue: 4 Volume: 20 Year: 2018 Month: 4 X-DOI: 10.1080/14719037.2017.1412116 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1412116 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:4:p:445-468 Template-Type: ReDIF-Article 1.0 Author-Name: Zachary W. Oberfield Author-X-Name-First: Zachary W. Author-X-Name-Last: Oberfield Title: Change and stability in public workforce development: a 10-year study of new officers in an urban police department Abstract: Workforce development is central to public management theory and practice. However, little is known about the impact that organizations have on public workforce development. This paper contributes by examining the attitudes, identities, and motivations of an entering cohort of police officers over a 10-year period. Analysing survey responses, the paper shows little evidence that the department radically remade entrants or that the fit between entrants and the department was a key determinant of attrition. Because police socialization is particularly intense, these findings suggest that public workforce development may be more determined by pre-entry selection and recruitment than by post-entry influences. Journal: Public Management Review Pages: 1753-1774 Issue: 12 Volume: 21 Year: 2019 Month: 12 X-DOI: 10.1080/14719037.2019.1571276 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1571276 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:12:p:1753-1774 Template-Type: ReDIF-Article 1.0 Author-Name: Daniela Cristofoli Author-X-Name-First: Daniela Author-X-Name-Last: Cristofoli Author-Name: Benedetta Trivellato Author-X-Name-First: Benedetta Author-X-Name-Last: Trivellato Author-Name: Stefano Verzillo Author-X-Name-First: Stefano Author-X-Name-Last: Verzillo Title: Network management as a contingent activity. A configurational analysis of managerial behaviors in different network settings Abstract: Network managers engage in several day-to-day activities, including bridging, networking, and stabilizing relationships. Still, when should they opt for one activity or another? Our study shows that this choice needs to be taken in combination with certain network characteristics, such as network development stage, connectivity, and trust. It sheds light on four different combinations of activities and network characteristics that are simultaneously able to lead to perceived high network performance. It also suggests three approaches to network management in networks that differ in their development stage, connectivity and trust: stabilize, stabilize and connect, stabilize and develop. Journal: Public Management Review Pages: 1775-1800 Issue: 12 Volume: 21 Year: 2019 Month: 12 X-DOI: 10.1080/14719037.2019.1577905 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1577905 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:12:p:1775-1800 Template-Type: ReDIF-Article 1.0 Author-Name: Sven Siverbo Author-X-Name-First: Sven Author-X-Name-Last: Siverbo Author-Name: Mikael Cäker Author-X-Name-First: Mikael Author-X-Name-Last: Cäker Author-Name: Johan Åkesson Author-X-Name-First: Johan Author-X-Name-Last: Åkesson Title: Conceptualizing dysfunctional consequences of performance measurement in the public sector Abstract: Performance measurement (PM) has become increasingly popular in the management of public sector organizations (PSOs). This is somewhat paradoxical considering that PM has been criticized for having dysfunctional consequences. Although there are reasons to believe that PM may have dysfunctional consequences, when they occur has not been clarified. The aim of this research is to conceptualize the dysfunctional consequences of PM in PSOs. Based on complementarity theory and contingency theory we conclude that dysfunctional consequences of PM are a matter of interactions between PM design and PM use, between control practices in the control system and between PM and context. Journal: Public Management Review Pages: 1801-1823 Issue: 12 Volume: 21 Year: 2019 Month: 12 X-DOI: 10.1080/14719037.2019.1577906 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1577906 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:12:p:1801-1823 Template-Type: ReDIF-Article 1.0 Author-Name: Yuguo Liao Author-X-Name-First: Yuguo Author-X-Name-Last: Liao Author-Name: Liang Ma Author-X-Name-First: Liang Author-X-Name-Last: Ma Title: Do professional associations make a difference?: linking municipal managers’ association participation and attitudes toward citizen participation Abstract: There has been a lingering debate on the relationship between public managers’ professional socialization and their acceptance of citizen participation. In this paper, it is empirically confirmed that association participation strengthens municipal managers’ predispositions toward engaging citizens. It is found that municipal managers that are active in generalist-oriented professional associations will be more likely to realize successful practices for citizen engagement in peer municipalities, which boosts their perceived sense of citizen contribution, and reduces their perceptions on the costliness of engaging citizens. These relationships are found to be mediated by municipal managers’ technocratic orientation and engagement self-efficacy. Journal: Public Management Review Pages: 1824-1847 Issue: 12 Volume: 21 Year: 2019 Month: 12 X-DOI: 10.1080/14719037.2019.1577907 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1577907 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:12:p:1824-1847 Template-Type: ReDIF-Article 1.0 Author-Name: Hendrik Ewens Author-X-Name-First: Hendrik Author-X-Name-Last: Ewens Author-Name: Joris van der Voet Author-X-Name-First: Joris Author-X-Name-Last: van der Voet Title: Organizational complexity and participatory innovation: participatory budgeting in local government Abstract: In this study, we examined the relationship between organizational complexity and the adoption of participatory innovation in German municipal government. We proposed that organizations with more complex organizational structures are more likely to adopt participatory innovation. We investigated municipalities (N = 394) of the German state of North Rhine-Westphalia and used participatory budgeting as an indicator for innovation. Our results indicate that organizational complexity expressed by functional differentiation has a positive relationship with the occurrence of participatory innovation. The results inform a debate about the value trade-offs that are inherent to the structural design of public organizations. Journal: Public Management Review Pages: 1848-1866 Issue: 12 Volume: 21 Year: 2019 Month: 12 X-DOI: 10.1080/14719037.2019.1577908 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1577908 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:12:p:1848-1866 Template-Type: ReDIF-Article 1.0 Author-Name: Dominik Vogel Author-X-Name-First: Dominik Author-X-Name-Last: Vogel Author-Name: Alexander Kroll Author-X-Name-First: Alexander Author-X-Name-Last: Kroll Title: Agreeing to disagree? Explaining self–other disagreement on leadership behaviour Abstract: Leadership research tends to treat differences among ratings of the same leaders as measurement error. Our study makes such varying perceptions of leadership behaviour its main phenomenon of investigation. We conceptualize divergent leadership ratings based on the difference between managers’ self-ratings and team members’ assessments of leadership behaviour. Using data from three German public organizations on 51 teams and 190 leader–follower dyads, we find that divergent leadership ratings are a function of managers’ motivation, their use of managerial reflection routines, and team members’ personality. The findings point to the importance of using multisource feedback and developing managers’ self- and other-awareness. Journal: Public Management Review Pages: 1867-1892 Issue: 12 Volume: 21 Year: 2019 Month: 12 X-DOI: 10.1080/14719037.2019.1577910 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1577910 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:12:p:1867-1892 Template-Type: ReDIF-Article 1.0 Author-Name: Mark Considine Author-X-Name-First: Mark Author-X-Name-Last: Considine Author-Name: Phuc Nguyen Author-X-Name-First: Phuc Author-X-Name-Last: Nguyen Author-Name: Siobhan O’Sullivan Author-X-Name-First: Siobhan Author-X-Name-Last: O’Sullivan Title: New public management and the rule of economic incentives: Australian welfare-to-work from job market signalling perspective Abstract: Australia’s welfare-to-work system has undergone radical changes since the 1990s, with service delivery fully privatized in 2003 and incentives of various kinds introduced to underpin jobseeker and employment consultant activation. Informed by New Public Management (NPM), the reforms are intended to improve effectiveness and efficiency by addressing the problems of information asymmetry at different levels of the system. However, operationalizing NPM principles generated technical and regulatory challenges, and in this case, the incentive framework undermines some of the reform’s basic assumptions. This can trigger jobseekers’ and consultants’ rational decision-making behaviours which run contrary to programme expectations, hence generating suboptimal performance. Journal: Public Management Review Pages: 1186-1204 Issue: 8 Volume: 20 Year: 2018 Month: 8 X-DOI: 10.1080/14719037.2017.1346140 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1346140 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:8:p:1186-1204 Template-Type: ReDIF-Article 1.0 Author-Name: Beverly Wagner Author-X-Name-First: Beverly Author-X-Name-Last: Wagner Author-Name: Nusa Fain Author-X-Name-First: Nusa Author-X-Name-Last: Fain Title: Regulatory influences on innovation in the public sector: the role of regulatory regimes Abstract: The purpose of this paper is to explore the impact of regulation on innovation within the public sector. This is done by integrating two separate frameworks, related to regulatory regimes and public-sector innovation. Through a case study of the Scottish water sector a matrix integrating these frameworks has been empirically developed, illustrating a continuous improvement path for innovation in the Scottish water sector. Findings indicate that customer and shareholder accountability is manifest at the transitional interface of the regulatory regimes, facilitating movement within the different systems. Interplay with the accountabilities and adjustments to the regulatory regime are paramount for progress. Through incentives to establish partnerships, the regulator provides conditions for new ideas to emerge with reduced risk of failure. Experimentation allows a new approach towards solving problems and enhancing innovation potential within the sector. The contribution of this paper is a framework demonstrating mechanisms required to move between government-centred, compliance- based regulation through to performance-oriented regulatory regimes. Journal: Public Management Review Pages: 1205-1227 Issue: 8 Volume: 20 Year: 2018 Month: 8 X-DOI: 10.1080/14719037.2017.1350282 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1350282 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:8:p:1205-1227 Template-Type: ReDIF-Article 1.0 Author-Name: Erik-Jan van Dorp Author-X-Name-First: Erik-Jan Author-X-Name-Last: van Dorp Title: Trapped in the hierarchy: the craft of Dutch city managers Abstract: The position of top public managers implies management in three directions: up (political office holders), down (creating organizational capacity), and out (boundary spanning). We know however, little about what these managers do. I present a close-up analysis of city managers using diary analysis, shadowing, and interviews with stakeholders. The analysis interprets their craft as managing up, down, and out. It finds that despite the contemporary emphasis on collaborative public management, the prevalence of boundary spanning activities in top managers’ activity patterns is easily overestimated. Working in the governmental hierarchy consumes most of the managers’ attention. Journal: Public Management Review Pages: 1228-1245 Issue: 8 Volume: 20 Year: 2018 Month: 8 X-DOI: 10.1080/14719037.2017.1383783 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1383783 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:8:p:1228-1245 Template-Type: ReDIF-Article 1.0 Author-Name: Kuk-Kyoung Moon Author-X-Name-First: Kuk-Kyoung Author-X-Name-Last: Moon Title: How does a diversity climate shape the relationship between demographic diversity and organizational social capital in the U.S. federal government? Abstract: Although intergroup conflict caused by demographic differences in organizations disrupts social interactions between employees, little empirical research has been conducted to understand how to effectively manage demographic diversity in the public workforces. By combining two theories of diversity and inclusion, this article explores the independent and joint effects of three dimensions of demographic diversity (gender, race, and age) and a diversity climate on organizational social capital in the US federal government. Statistical analysis shows a negative relationship between age diversity and organizational social capital and a contrasting positive relationship between a diversity climate and social capital. More important, the diversity climate as a key moderator conditions the impact of racial diversity and age diversity on social capital. The findings suggest the importance of a supportive diversity climate in improving the quality of social relationships within demographically diverse organizations. Journal: Public Management Review Pages: 1246-1264 Issue: 8 Volume: 20 Year: 2018 Month: 8 X-DOI: 10.1080/14719037.2017.1400582 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1400582 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:8:p:1246-1264 Template-Type: ReDIF-Article 1.0 Author-Name: Graeme Hodge Author-X-Name-First: Graeme Author-X-Name-Last: Hodge Author-Name: Carsten Greve Author-X-Name-First: Carsten Author-X-Name-Last: Greve Author-Name: Mhamed Biygautane Author-X-Name-First: Mhamed Author-X-Name-Last: Biygautane Title: Do PPP’s work? What and how have we been learning so far? Journal: Public Management Review Pages: 1105-1121 Issue: 8 Volume: 20 Year: 2018 Month: 8 X-DOI: 10.1080/14719037.2018.1428410 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1428410 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:8:p:1105-1121 Template-Type: ReDIF-Article 1.0 Author-Name: Sherena Hussain Author-X-Name-First: Sherena Author-X-Name-Last: Hussain Author-Name: Matti Siemiatycki Author-X-Name-First: Matti Author-X-Name-Last: Siemiatycki Title: Rethinking the role of private capital in infrastructure PPPs: the experience of Ontario, Canada Abstract: Private capital has become a significant feature of infrastructure public–private partnerships (PPPs) on the premise that it incentivizes diligent risk management among private partners. This paper evaluates this claim by examining the PPP programme in Ontario, Canada, where the amount of long-term private capital in PPPs has been reduced. The paper shows that decreasing the amount of private capital after construction does not undermine performance, while producing cost savings for governments. This was achieved by deploying sophisticated procurement and monitoring strategies. These findings suggest that private capital is one of several tools available to achieve positive value for money in PPPs. Journal: Public Management Review Pages: 1122-1144 Issue: 8 Volume: 20 Year: 2018 Month: 8 X-DOI: 10.1080/14719037.2018.1428412 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1428412 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:8:p:1122-1144 Template-Type: ReDIF-Article 1.0 Author-Name: Raden Murwantara Soecipto Author-X-Name-First: Raden Murwantara Author-X-Name-Last: Soecipto Author-Name: Koen Verhoest Author-X-Name-First: Koen Author-X-Name-Last: Verhoest Title: Contract stability in European road infrastructure PPPs: how does governmental PPP support contribute to preventing contract renegotiation? Abstract: In the last decade a considerable number of PPP contracts in Europe turned out to be instable and were renegotiated. This paper studies which combinations of conditions in terms of macro-level business environment and governmental PPP support and at project-level (remuneration scheme, risk allocation, project age and contract duration) contribute to avoid contract renegotiation, by conducting a qualitative comparative analysis of twenty five European road infrastructure projects. Results show that although the broader macro-level business environment has a clear contribution, contract stability can benefit from an availability-based remuneration scheme and a well-developed governmental PPP support in combination with other conditions. Journal: Public Management Review Pages: 1145-1164 Issue: 8 Volume: 20 Year: 2018 Month: 8 X-DOI: 10.1080/14719037.2018.1428414 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1428414 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:8:p:1145-1164 Template-Type: ReDIF-Article 1.0 Author-Name: Rianne Warsen Author-X-Name-First: Rianne Author-X-Name-Last: Warsen Author-Name: José Nederhand Author-X-Name-First: José Author-X-Name-Last: Nederhand Author-Name: Erik Hans Klijn Author-X-Name-First: Erik Hans Author-X-Name-Last: Klijn Author-Name: Sanne Grotenbreg Author-X-Name-First: Sanne Author-X-Name-Last: Grotenbreg Author-Name: Joop Koppenjan Author-X-Name-First: Joop Author-X-Name-Last: Koppenjan Title: What makes public-private partnerships work? Survey research into the outcomes and the quality of cooperation in PPPs Abstract: Public–private partnerships (PPPs) are often regarded as the solution for time and budget overruns in large infrastructural projects, but not all are successful. This raises the question of what really makes PPPs work. Focusing on the role of relational aspects, this article examines the degree to which trust and managerial activities correlate to the perceived performance and cooperation process in PPP projects. A multilevel analysis of survey data from 144 respondents involved in Dutch PPP projects shows that both trust and management correlate significantly to the perceived performance of these projects. Moreover, trust is associated with a good cooperation process. Journal: Public Management Review Pages: 1165-1185 Issue: 8 Volume: 20 Year: 2018 Month: 8 X-DOI: 10.1080/14719037.2018.1428415 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1428415 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:8:p:1165-1185 Template-Type: ReDIF-Article 1.0 Author-Name: Carina Schmitt Author-X-Name-First: Carina Author-X-Name-Last: Schmitt Title: The Employment Effects of Privatizing Public Utilities in OECD Countries Abstract: This article examines whether the privatization of network-based utilities in developed countries leads to a retrenchment of the workforce. The panel regressions reveal, first, privatization does indeed lead to a reduction in the number of employees in the sectors concerned. Second, it is not typically the new investors themselves who implement the reduction. The downsizing takes place while the state is still the unique shareholder. Third, even though left-wing parties also implement privatization or at least not hamper, the results show that the displacement of workers is lower when left-wing parties dominate the cabinet. Journal: Public Management Review Pages: 1164-1183 Issue: 8 Volume: 16 Year: 2014 Month: 11 X-DOI: 10.1080/14719037.2013.792379 File-URL: http://hdl.handle.net/10.1080/14719037.2013.792379 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:16:y:2014:i:8:p:1164-1183 Template-Type: ReDIF-Article 1.0 Author-Name: Emanuele Padovani Author-X-Name-First: Emanuele Author-X-Name-Last: Padovani Author-Name: Rebecca L. Orelli Author-X-Name-First: Rebecca L. Author-X-Name-Last: Orelli Author-Name: David W. Young Author-X-Name-First: David W. Author-X-Name-Last: Young Title: Implementing Change in a Hospital Management Accounting System Abstract: A central aspect of the efforts to improve public healthcare systems often is a provider’s management accounting system (MAS). The article focuses on a change effort for a hospital’s MAS. The effort involved implementing low-cost information technology designed to improve efficiency and effectiveness in operating rooms. The article aims to identify and discuss the factors that led to the hospital’s success in achieving improved outcomes at lower costs via the improvement of its MAS. The analysis uses a theoretical framework that can assist managers to identify methods that can help to foster the factors needed for effective change implementation. Journal: Public Management Review Pages: 1184-1204 Issue: 8 Volume: 16 Year: 2014 Month: 11 X-DOI: 10.1080/14719037.2013.792383 File-URL: http://hdl.handle.net/10.1080/14719037.2013.792383 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:16:y:2014:i:8:p:1184-1204 Template-Type: ReDIF-Article 1.0 Author-Name: Daniel Belanche Author-X-Name-First: Daniel Author-X-Name-Last: Belanche Author-Name: Luis V. Casaló Author-X-Name-First: Luis V. Author-X-Name-Last: Casaló Author-Name: Carlos Flavián Author-X-Name-First: Carlos Author-X-Name-Last: Flavián Title: The Role of Place Identity in Smart Card Adoption Abstract: Public administrations are launching smart cards for citizens’ identification and access to local public services. Despite being focused on citizens’ demands, there is a lack of acceptance of such initiatives. This study explores the key drivers of citizen adoption of smart cards and reveals that, in addition to utilitarian benefits, social processes, such as citizens’ identification with the city, affect individual adoption. The effect of place identity is moderated by citizens’ level of interdependence. The discussion highlights place branding and the support of local collectives as strategic governmental instruments for achieving a critical mass of smart card users. Journal: Public Management Review Pages: 1205-1228 Issue: 8 Volume: 16 Year: 2014 Month: 11 X-DOI: 10.1080/14719037.2013.792385 File-URL: http://hdl.handle.net/10.1080/14719037.2013.792385 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:16:y:2014:i:8:p:1205-1228 Template-Type: ReDIF-Article 1.0 Author-Name: Judith Dwyer Author-X-Name-First: Judith Author-X-Name-Last: Dwyer Author-Name: Amohia Boulton Author-X-Name-First: Amohia Author-X-Name-Last: Boulton Author-Name: Josée G. Lavoie Author-X-Name-First: Josée G. Author-X-Name-Last: Lavoie Author-Name: Tim Tenbensel Author-X-Name-First: Tim Author-X-Name-Last: Tenbensel Author-Name: Jacqueline Cumming Author-X-Name-First: Jacqueline Author-X-Name-Last: Cumming Title: Indigenous Peoples’ Health Care: New approaches to contracting and accountability at the public administration frontier Abstract: This article analyses reforms to contracting and accountability for indigenous primary health care organizations in Canada, New Zealand, and Australia. The reforms are presented as comparative case studies, the common reform features identified and their implications analysed.The reforms share important characteristics. Each proceeds from implicit recognition that indigenous organizations are ‘co-principals’ rather than simply agents in their relationship with government funders and regulators. There is a common tendency towards more relational forms of contracting; and tentative attempts to reconceptualize accountability. These ‘frontier’ cases have broad implications for social service contracting. Journal: Public Management Review Pages: 1091-1112 Issue: 8 Volume: 16 Year: 2014 Month: 11 X-DOI: 10.1080/14719037.2013.868507 File-URL: http://hdl.handle.net/10.1080/14719037.2013.868507 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:16:y:2014:i:8:p:1091-1112 Template-Type: ReDIF-Article 1.0 Author-Name: Craig Furneaux Author-X-Name-First: Craig Author-X-Name-Last: Furneaux Author-Name: Neal Ryan Author-X-Name-First: Neal Author-X-Name-Last: Ryan Title: Modelling NPO–Government Relations: Australian case studies Abstract: Non-profit organizations (NPOs) are major providers of services in many fields of endeavour, and often receive financial support from government. This article investigates different forms of government/non-profit funding relationships, with the viewpoint being mainly, though not exclusively, from the perspective of the non-profit agencies. While there are a number of existing typologies of government/NPO relations, these are dated and in need of further empirical analysis and testing. The article advances an empirically derived extension to current models of government/NPO relations. A future research agenda is outlined based on the constructs that underpin typologies, rather than discrete categorization of relationships. Journal: Public Management Review Pages: 1113-1140 Issue: 8 Volume: 16 Year: 2014 Month: 11 X-DOI: 10.1080/14719037.2014.895030 File-URL: http://hdl.handle.net/10.1080/14719037.2014.895030 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:16:y:2014:i:8:p:1113-1140 Template-Type: ReDIF-Article 1.0 Author-Name: Tony Bovaird Author-X-Name-First: Tony Author-X-Name-Last: Bovaird Title: Efficiency in Third Sector Partnerships for Delivering Local Government Services: The role of economies of scale, scope and learning Abstract: Third sector partnerships are under pressure to change in the light of the increasing cost pressures on local public services. The literature throws doubt on the level of economies of scale and suggests that more attention should be given to economies of scope and learning. The common conflation of economies of size with economies of scale has led policymakers to overemphasize larger scale providers and has distorted the strategies which third sector organizations have adopted, pushing them towards mergers and consortia based on scale. Journal: Public Management Review Pages: 1067-1090 Issue: 8 Volume: 16 Year: 2014 Month: 11 X-DOI: 10.1080/14719037.2014.930508 File-URL: http://hdl.handle.net/10.1080/14719037.2014.930508 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:16:y:2014:i:8:p:1067-1090 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Editorial Board Journal: Public Management Review Pages: ebi-ebi Issue: 8 Volume: 16 Year: 2014 Month: 11 X-DOI: 10.1080/14719037.2014.947675 File-URL: http://hdl.handle.net/10.1080/14719037.2014.947675 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:16:y:2014:i:8:p:ebi-ebi Template-Type: ReDIF-Article 1.0 Author-Name: Ingo Bode Author-X-Name-First: Ingo Author-X-Name-Last: Bode Author-Name: Taco Brandsen Author-X-Name-First: Taco Author-X-Name-Last: Brandsen Title: State–third Sector Partnerships: A short overview of key issues in the debate Abstract: The theme of partnership with the third sector has been on the agenda of public management research for a long time now, not least in this journal. As an introduction to a special issue on this topic, the article discusses two issues crucial to further study of this phenomenon. The first on the types or categories that can be distinguished when comparing these partnerships between countries or policy fields; the second how recent public management reforms (especially of the New Public Management variety) have affected the nature of third sector organizations and their role in relation to the state. Journal: Public Management Review Pages: 1055-1066 Issue: 8 Volume: 16 Year: 2014 Month: 11 X-DOI: 10.1080/14719037.2014.957344 File-URL: http://hdl.handle.net/10.1080/14719037.2014.957344 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:16:y:2014:i:8:p:1055-1066 Template-Type: ReDIF-Article 1.0 Author-Name: Susan D. Phillips Author-X-Name-First: Susan D. Author-X-Name-Last: Phillips Author-Name: Steven Rathgeb Smith Author-X-Name-First: Steven Rathgeb Author-X-Name-Last: Smith Title: A Dawn of Convergence?: Third sector policy regimes in the ‘Anglo-Saxon’ cluster Abstract: Since the 2008 financial crisis, the third sector policy and regulatory regimes in the ‘Anglo-Saxon cluster’ have been subject to considerable policy churn. Comparing the reforms in the ‘meta-policies,’ regulations and financing in England, US, Canada and Australia, this analysis identifies both significant policy convergence and divergence. A new ideational landscape has emerged that is dominated by a focus on transparency, impact and social innovation. Convergence is not the whole story, however. In particular, the overarching meta-policies are absent, increasingly weak or divisive, suggesting a future characterized by the sporadic intervention of parochial politics and the likelihood of increased difference. Journal: Public Management Review Pages: 1141-1163 Issue: 8 Volume: 16 Year: 2014 Month: 11 X-DOI: 10.1080/14719037.2014.965272 File-URL: http://hdl.handle.net/10.1080/14719037.2014.965272 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:16:y:2014:i:8:p:1141-1163 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Notes on Contributors Journal: Public Management Review Pages: 1229-1231 Issue: 8 Volume: 16 Year: 2014 Month: 11 X-DOI: 10.1080/14719037.2014.976328 File-URL: http://hdl.handle.net/10.1080/14719037.2014.976328 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:16:y:2014:i:8:p:1229-1231 Template-Type: ReDIF-Article 1.0 Author-Name: Kohei Suzuki Author-X-Name-First: Kohei Author-X-Name-Last: Suzuki Author-Name: Claudia N. Avellaneda Author-X-Name-First: Claudia N. Author-X-Name-Last: Avellaneda Title: Women and risk-taking behaviour in local public finance Abstract: This study examines how female representation in local elected (mayor and legislature) and administrative (mid-level manager) positions influences municipal financial decision-making in 764 Japanese city-level governments. Findings show that female representation in local councils is positively correlated with risk-averse behaviour in financial decisions, as female representation on the legislature is negatively associated with issuing municipal bonds and with local investment in public corporations. Female representation in executive (mayor and vice-mayor) and mid-level administrative managerial positions has no apparent effects on local financial decisions. This study tests existing explanations of relationships between female managerial representation and fiscal behaviour in an Asian developed setting characterized by considerable underrepresentation of women in politics. Journal: Public Management Review Pages: 1741-1767 Issue: 12 Volume: 20 Year: 2018 Month: 12 X-DOI: 10.1080/14719037.2017.1412118 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1412118 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:12:p:1741-1767 Template-Type: ReDIF-Article 1.0 Author-Name: Susannah Bruns Ali Author-X-Name-First: Susannah Bruns Author-X-Name-Last: Ali Title: Is all turnover intent the same? Exploring future job preference and environmental considerations Abstract: This study approaches turnover intent in a novel way by incorporating both environmental and internal organizational factors together to create a more nuanced view of what drives turnover. The analytical focus is on senior-level employees in four agencies within the US Department of Health and Human Services. The findings show that internal organizational factors partially explain decisions to change jobs, but agency and time differences remain even after controlling for those factors. It also finds that the decision to leave government is driven by different factors than the decision to move to other jobs within government. Journal: Public Management Review Pages: 1768-1789 Issue: 12 Volume: 20 Year: 2018 Month: 12 X-DOI: 10.1080/14719037.2017.1417464 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1417464 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:12:p:1768-1789 Template-Type: ReDIF-Article 1.0 Author-Name: Francesca Calò Author-X-Name-First: Francesca Author-X-Name-Last: Calò Author-Name: Simon Teasdale Author-X-Name-First: Simon Author-X-Name-Last: Teasdale Author-Name: Cam Donaldson Author-X-Name-First: Cam Author-X-Name-Last: Donaldson Author-Name: Michael J. Roy Author-X-Name-First: Michael J. Author-X-Name-Last: Roy Author-Name: Simone Baglioni Author-X-Name-First: Simone Author-X-Name-Last: Baglioni Title: Collaborator or competitor: assessing the evidence supporting the role of social enterprise in health and social care Abstract: In many countries, social enterprise has been introduced into a competitive market-oriented environment as a substitute for publicly owned services, particularly in healthcare. In the United Kingdom, evidence for this move seems to derive from case studies where social enterprise operates in collaboration – as opposed to competition – with publicly owned services. Our systematic review demonstrates that there is no evidence to support the role of social enterprise as a substitute for publicly owned services. However, there is evidence to show that where social enterprise operates in a collaborative environment, enhanced outcomes can be achieved, such as connectedness, well-being and self-confidence. Journal: Public Management Review Pages: 1790-1814 Issue: 12 Volume: 20 Year: 2018 Month: 12 X-DOI: 10.1080/14719037.2017.1417467 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1417467 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:12:p:1790-1814 Template-Type: ReDIF-Article 1.0 Author-Name: Thomas Elston Author-X-Name-First: Thomas Author-X-Name-Last: Elston Author-Name: Muiris MacCarthaigh Author-X-Name-First: Muiris Author-X-Name-Last: MacCarthaigh Author-Name: Koen Verhoest Author-X-Name-First: Koen Author-X-Name-Last: Verhoest Title: Collaborative cost-cutting: productive efficiency as an interdependency between public organizations Abstract: Collaboration between public sector organizations is typically understood as a response to complexity. Agencies collaborate in order to address complex, cross-cutting policy needs that cannot be met individually. However, when organizational size is a constraining factor in public service efficiency, collaboration can also reduce costs by capturing scale economies unavailable to organizations of sub-optimal size. Using organization theory, the article conceptualizes these two different triggers for public sector collaboration, and builds a framework for tracing their wider impact upon the formation, operation, and outcome of inter-agency partnerships. The framework is illustrated, and its implications for future research are explored. Journal: Public Management Review Pages: 1815-1835 Issue: 12 Volume: 20 Year: 2018 Month: 12 X-DOI: 10.1080/14719037.2018.1438498 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1438498 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:12:p:1815-1835 Template-Type: ReDIF-Article 1.0 Author-Name: Giuseppe Grossi Author-X-Name-First: Giuseppe Author-X-Name-Last: Grossi Author-Name: Sara Giovanna Mauro Author-X-Name-First: Sara Giovanna Author-X-Name-Last: Mauro Author-Name: Jarmo Vakkuri Author-X-Name-First: Jarmo Author-X-Name-Last: Vakkuri Title: Converging and diverging pressures in PBB development: the experiences of Finland and Sweden Abstract: This paper aims to provide institutional explanations for the development of performance-based budgeting (PBB). Particularly, we explore the tensions between converging and diverging pressures. By analysing PBB in two countries with significant experience with it, Finland and Sweden, the research explains why we observe only evolutionary changes in actual budgetary practices. Indeed, the introduction of this practice is part of a global reform process undertaken over decades by public sector organizations. Nevertheless, the countries still struggle with PBB and, despite global converging pressures, diverging pressures shape its development, challenging its implementation and use, and paving the way for evolutionary changes. Journal: Public Management Review Pages: 1836-1857 Issue: 12 Volume: 20 Year: 2018 Month: 12 X-DOI: 10.1080/14719037.2018.1438500 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1438500 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:12:p:1836-1857 Template-Type: ReDIF-Article 1.0 Author-Name: Sandford Borins Author-X-Name-First: Sandford Author-X-Name-Last: Borins Title: Public sector innovation in a context of radical populism Abstract: This article discusses the effect of radical populism on public sector innovation. It begins by considering the origins and components of radical populism and of public sector innovation. It is shown that the Trump Administration has been undercutting each of the factors research suggests facilitate public sector innovation. While radical populists have gained ground in Europe, they are constrained by being part of governing coalitions, and have a more limited policy agenda, primarily focused on reducing immigration. The paper concludes with suggestions for further research on the effect of populism on public sector innovation, both in the US and Europe. Journal: Public Management Review Pages: 1858-1871 Issue: 12 Volume: 20 Year: 2018 Month: 12 X-DOI: 10.1080/14719037.2018.1441430 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1441430 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:12:p:1858-1871 Template-Type: ReDIF-Article 1.0 Author-Name: Ian R. Hodgkinson Author-X-Name-First: Ian R. Author-X-Name-Last: Hodgkinson Author-Name: Paul Hughes Author-X-Name-First: Paul Author-X-Name-Last: Hughes Author-Name: Zoe Radnor Author-X-Name-First: Zoe Author-X-Name-Last: Radnor Author-Name: Russ Glennon Author-X-Name-First: Russ Author-X-Name-Last: Glennon Title: Affective commitment within the public sector: antecedents and performance outcomes between ownership types Abstract: How to generate affective commitment and realize its performance potential is deemed critical to public management. But in the context of service outsourcing, does ownership type influence its antecedents and performance outcomes? Drawing on postal survey data for English leisure providers, we find training is an antecedent across public and private ownership types; performance appraisal is an antecedent for private ownership only; while performance-related pay carries an insignificant effect. Affective commitment holds business and customer performance outcomes for public ownership, but insignificant effects are observed for external ownership types. Implications of this contextual variation for public management theory are discussed. Journal: Public Management Review Pages: 1872-1895 Issue: 12 Volume: 20 Year: 2018 Month: 12 X-DOI: 10.1080/14719037.2018.1444193 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1444193 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:12:p:1872-1895 Template-Type: ReDIF-Article 1.0 Author-Name: Eva Sørensen Author-X-Name-First: Eva Author-X-Name-Last: Sørensen Title: Political innovations: innovations in political institutions, processes and outputs Abstract: Public innovation has become a key objective for governments all over the Western world and is a growing research area among students of public policy and governance. At the heart of this new agenda is the search for ways to make the public sector more innovative. Governments and researchers alike are mainly interested in assessing and promoting innovations in public service delivery, but have paid little or no attention to the need for innovations in polity, politics and policy. This article develops a research agenda for studying innovations in political institutions, in the political process and in policy outputs. It proposes a number of research themes related to political innovations that call for scholarly attention, and identifies push and pull factors influencing the likelihood that these themes will be addressed in future research. Journal: Public Management Review Pages: 1-19 Issue: 1 Volume: 19 Year: 2017 Month: 1 X-DOI: 10.1080/14719037.2016.1200661 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1200661 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:1:p:1-19 Template-Type: ReDIF-Article 1.0 Author-Name: Jacob Torfing Author-X-Name-First: Jacob Author-X-Name-Last: Torfing Author-Name: Christopher Ansell Author-X-Name-First: Christopher Author-X-Name-Last: Ansell Title: Strengthening political leadership and policy innovation through the expansion of collaborative forms of governance Abstract: This article explores how political leadership and policy innovation can be enhanced through collaborative governance. The main findings are that while wicked and unruly problems create an urgent need for policy innovation, politicians are badly positioned to initiate, drive and lead this innovation. They are either locked into a dependency on policy advice from senior civil servants or locked out of more inclusive policy networks. In either case, they are insulated from fresh ideas and ultimately reduced to ‘policy-takers’ with limited engagement in policy innovation. Collaborative policy innovation offers a solution to these limitations. Journal: Public Management Review Pages: 37-54 Issue: 1 Volume: 19 Year: 2017 Month: 1 X-DOI: 10.1080/14719037.2016.1200662 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1200662 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:1:p:37-54 Template-Type: ReDIF-Article 1.0 Author-Name: Jurian Edelenbos Author-X-Name-First: Jurian Author-X-Name-Last: Edelenbos Author-Name: Ingmar van Meerkerk Author-X-Name-First: Ingmar Author-X-Name-Last: van Meerkerk Author-Name: Joop Koppenjan Author-X-Name-First: Joop Author-X-Name-Last: Koppenjan Title: The challenge of innovating politics in community self-organization: the case of Broekpolder Abstract: This article explores whether political innovations are realized in introducing community self-organization in local government and which role conflicts local politicians may experience. We conducted an in-depth, longitudinal case study of a citizen initiative to investigate if it resulted in the emergence and consolidation of new roles and practices for politicians. The case study shows that politicians had difficulty in adopting new roles, and eventually fell back to more traditional roles. Explanations found in the case are the historically grounded structure of the political system, the incompatibility of roles, a lack of boundary spanning leadership in the political arena and the lack of trustful relationships. It turns out that the adoption of innovative roles by politicians to accommodate innovate governance practices in the context of community self-organization is difficult and provides a key challenge for those pursuing such innovations. Journal: Public Management Review Pages: 55-73 Issue: 1 Volume: 19 Year: 2017 Month: 1 X-DOI: 10.1080/14719037.2016.1200663 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1200663 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:1:p:55-73 Template-Type: ReDIF-Article 1.0 Author-Name: Carina S. Bischoff Author-X-Name-First: Carina S. Author-X-Name-Last: Bischoff Author-Name: Flemming Juul Christiansen Author-X-Name-First: Flemming Juul Author-X-Name-Last: Christiansen Title: Political parties and innovation Abstract: Public innovation and political parties are usually not studied together. Given the key position parties hold in representative democracies, it is somewhat odd that their influence on public innovation has not been explored. We propose to open this line of inquiry and introduce a typology that highlights four avenues for studying the links between public innovation and political parties: linkage, programme, interaction and policy. We use the typology to discuss relevant themes and empirical examples in existing literature and to formulate of a number of hypotheses about innovation of political parties themselves as well their impact on potentially innovative public decisions. One major expectation is that hierarchical parties with centralized leadership make more efficient decisions but that sustainable innovation outcomes promoted by collaborative efforts are easier to obtain for decentralized political parties with participatory internal democratic processes. Journal: Public Management Review Pages: 74-89 Issue: 1 Volume: 19 Year: 2017 Month: 1 X-DOI: 10.1080/14719037.2016.1200664 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1200664 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:1:p:74-89 Template-Type: ReDIF-Article 1.0 Author-Name: Sarah Ayres Author-X-Name-First: Sarah Author-X-Name-Last: Ayres Title: Assessing the impact of informal governance on political innovation Abstract: The aim of this article is to examine the role played by ‘informal governance’ in shaping political innovation. Informal governance can be defined as a means of decision-making that is un-codified, non-institutional and where social relationships play crucial roles. This article explores the impact of informal governance on three dimensions of political innovation – innovations in polity (institutions), politics (process) and policy (outcomes). It argues that an analysis of informal governance is essential if we are to fully understand how political innovation occurs. Research evidence suggests that even when formal structures and procedures are weak political innovation can still thrive. Journal: Public Management Review Pages: 90-107 Issue: 1 Volume: 19 Year: 2017 Month: 1 X-DOI: 10.1080/14719037.2016.1200665 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1200665 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:1:p:90-107 Template-Type: ReDIF-Article 1.0 Author-Name: Albert Meijer Author-X-Name-First: Albert Author-X-Name-Last: Meijer Author-Name: Reinout van der Veer Author-X-Name-First: Reinout Author-X-Name-Last: van der Veer Author-Name: Albert Faber Author-X-Name-First: Albert Author-X-Name-Last: Faber Author-Name: Julia Penning de Vries Author-X-Name-First: Julia Author-X-Name-Last: Penning de Vries Title: Political innovation as ideal and strategy: the case of aleatoric democracy in the City of Utrecht Abstract: Political innovations aim to strengthen democracy but few connect well to the institutionalized democratic context. This paper explores how political innovations can be successfully embedded in existing democratic systems. It builds upon both the literature on political innovation and on new democratic arrangements and studies a practice of aleatoric democracy – using the lottery instead of elections to select representatives – in the Dutch City of Utrecht. The case study shows how the idealist logic of improving democracy and the realist logic of realizing specific political goals intertwine to get the political innovation accepted by the institutionalized democratic system. Journal: Public Management Review Pages: 20-36 Issue: 1 Volume: 19 Year: 2017 Month: 1 X-DOI: 10.1080/14719037.2016.1200666 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1200666 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:1:p:20-36 Template-Type: ReDIF-Article 1.0 Author-Name: Marijn Janssen Author-X-Name-First: Marijn Author-X-Name-Last: Janssen Author-Name: Nripendra P. Rana Author-X-Name-First: Nripendra P. Author-X-Name-Last: Rana Author-Name: Emma L. Slade Author-X-Name-First: Emma L. Author-X-Name-Last: Slade Author-Name: Yogesh K. Dwivedi Author-X-Name-First: Yogesh K. Author-X-Name-Last: Dwivedi Title: Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling Abstract: Having its origin in public administration, trustworthiness is a significant concept in digital government research, influencing the relationships between citizens and governments. However, the interrelationships between the facets of trustworthiness are given inadequate attention. Therefore, the aim of this research was to develop a theory detailing the factors affecting citizens’ perceptions of e-government trustworthiness. A comprehensive review of public administration and information systems literature highlighted 20 pertinent variables. The interrelationships of these variables were identified and categorized according to their driving and dependence power by employing interpretive structural modelling. The proposed model was then drawn based on the level partitioning of variables and interrelationships of the variables determined using the final reachability matrix. The findings reveal that current conceptualizations of digital government trustworthiness take a too narrow view. The findings can help government policy makers with understanding the interrelated factors associated with trustworthiness in the context of digital government services and implement them in effective strategic planning. Journal: Public Management Review Pages: 647-671 Issue: 5 Volume: 20 Year: 2018 Month: 5 X-DOI: 10.1080/14719037.2017.1305689 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1305689 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:5:p:647-671 Template-Type: ReDIF-Article 1.0 Author-Name: Yu-Che Chen Author-X-Name-First: Yu-Che Author-X-Name-Last: Chen Author-Name: Jooho Lee Author-X-Name-First: Jooho Author-X-Name-Last: Lee Title: Collaborative data networks for public service: governance, management, and performance Abstract: This study aims to advance the theory and practice of managing collaborative data networks for information and decision-support services that exist in over 400 US metropolitan areas. Integrating insights from collaborative governance, network management, and cross-boundary information sharing, this study develops a framework to outline the interplay between context, management, collaborative dynamics, technology, and performance. This study further utilizes the framework to conduct an exploratory in-depth case study of a metropolitan transportation data network to examine such interplay. The findings suggest ways to improve the performance of collaborative data networks and their implications are discussed. Journal: Public Management Review Pages: 672-690 Issue: 5 Volume: 20 Year: 2018 Month: 5 X-DOI: 10.1080/14719037.2017.1305691 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1305691 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:5:p:672-690 Template-Type: ReDIF-Article 1.0 Author-Name: Walter Castelnovo Author-X-Name-First: Walter Author-X-Name-Last: Castelnovo Author-Name: Maddalena Sorrentino Author-X-Name-First: Maddalena Author-X-Name-Last: Sorrentino Title: The digital government imperative: a context-aware perspective Abstract: The paper applies a ‘context-aware’ research approach to explore Italy’s digital government trajectory, using the information and communication technology -enabled programme that introduced the One-Stop Business Shop to exemplify its analytical potential. The interpretive lens captures the political, institutional and external forces at play to illustrate how the outcomes of public-sector reforms are shaped not by legislative strong-arming and ubiquitous technological enablement but by the environmental dynamics. To demonstrate the central role of contextual factors in achieving the desired change, the study conducts a qualitative exploratory analysis that opens doors left mostly closed by the deterministic view of the mainstream literature on digital reform. Journal: Public Management Review Pages: 709-725 Issue: 5 Volume: 20 Year: 2018 Month: 5 X-DOI: 10.1080/14719037.2017.1305693 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1305693 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:5:p:709-725 Template-Type: ReDIF-Article 1.0 Author-Name: Sergio Picazo-Vela Author-X-Name-First: Sergio Author-X-Name-Last: Picazo-Vela Author-Name: Isis Gutiérrez-Martínez Author-X-Name-First: Isis Author-X-Name-Last: Gutiérrez-Martínez Author-Name: François Duhamel Author-X-Name-First: François Author-X-Name-Last: Duhamel Author-Name: Dolores E. Luna Author-X-Name-First: Dolores E. Author-X-Name-Last: Luna Author-Name: Luis F. Luna-Reyes Author-X-Name-First: Luis F. Author-X-Name-Last: Luna-Reyes Title: Value of inter-organizational collaboration in digital government projects Abstract: Collaborative approaches to public management are generally known to represent sources of public value. However, certain theoretical and empirical gaps in understanding this process of value creation persist. We adopt a resource-based view to analyse how public and private collaborations moderate relations among resources and processes and creation of public value. Our results show that collaboration with private organizations negatively moderates the effect of resources on public value creation and positively moderates the effect of processes on public value creation. Collaboration within the public sector positively moderates the effect of resources but not the effect of processes. Journal: Public Management Review Pages: 691-708 Issue: 5 Volume: 20 Year: 2018 Month: 5 X-DOI: 10.1080/14719037.2017.1305702 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1305702 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:5:p:691-708 Template-Type: ReDIF-Article 1.0 Author-Name: David M. Hondula Author-X-Name-First: David M. Author-X-Name-Last: Hondula Author-Name: Evan R. Kuras Author-X-Name-First: Evan R. Author-X-Name-Last: Kuras Author-Name: Justin Longo Author-X-Name-First: Justin Author-X-Name-Last: Longo Author-Name: Erik W. Johnston Author-X-Name-First: Erik W. Author-X-Name-Last: Johnston Title: Toward precision governance: infusing data into public management of environmental hazards Abstract: Precision governance is an administrative capacity in which policy decisions are enhanced with information about individual and collective preferences and contexts. We introduce the prospects for precision governance of natural hazards through the use of both big and individual data technologies, describing what is enabled and what concerns arise with their use. We ground our perspective with a topical focus on mitigating the health risks of high temperatures in the chronically hot setting of Phoenix, Arizona, USA. A study examining individually experienced temperature data provides compelling evidence that the transition towards data-driven precision governance will enhance hazard preparedness and response efforts. Journal: Public Management Review Pages: 746-765 Issue: 5 Volume: 20 Year: 2018 Month: 5 X-DOI: 10.1080/14719037.2017.1320043 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1320043 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:5:p:746-765 Template-Type: ReDIF-Article 1.0 Author-Name: Ines Mergel Author-X-Name-First: Ines Author-X-Name-Last: Mergel Title: Open innovation in the public sector: drivers and barriers for the adoption of Challenge.gov Abstract: Online Open Innovation (OI) platforms like Challenge.gov are used to post public sector problem statements, collect and evaluate ideas submitted by citizens with the goal to increase government innovation. Using quantitative data extracted from contests posted to Challenge.gov and qualitative interviews with thirty-six public managers in fourteen federal departments contribute to the discovery and analysis of intra-, inter, and extra-organizational factors that drive or hinder the implementation of OI in the public sector. The analysis shows that system-inherent barriers hinder public sector organizations to adopt this procedural and technological innovation. However, when the mandate of the innovation policy aligns with the mission of the organization, it opens opportunities for change in innovation acquisition and standard operating procedures. Journal: Public Management Review Pages: 726-745 Issue: 5 Volume: 20 Year: 2018 Month: 5 X-DOI: 10.1080/14719037.2017.1320044 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1320044 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:5:p:726-745 Template-Type: ReDIF-Article 1.0 Author-Name: Qian Hu Author-X-Name-First: Qian Author-X-Name-Last: Hu Title: Preparing public managers for the digital era: incorporating information management, use, and technology into public affairs graduate curricula Abstract: This study examines how current public affairs graduate programmes prepare students for governing in the digital age and offer suggestions for how to better incorporate information management, use, and technology into public affairs curricula in the United States. Through surveys of graduate programme directors and content analysis of course syllabi, this study shows that current curricula have failed to keep pace with rapid changes in the industry. Courses on information management, use, and technology need to balance their focus on technology with their focus on government. It remains a challenge to integrate information management, use, and technology topics into mainstream management and policy foci. Journal: Public Management Review Pages: 766-787 Issue: 5 Volume: 20 Year: 2018 Month: 5 X-DOI: 10.1080/14719037.2017.1327180 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1327180 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:5:p:766-787 Template-Type: ReDIF-Article 1.0 Author-Name: J. Ramon Gil-Garcia Author-X-Name-First: J. Ramon Author-X-Name-Last: Gil-Garcia Author-Name: Sharon S. Dawes Author-X-Name-First: Sharon S. Author-X-Name-Last: Dawes Author-Name: Theresa A. Pardo Author-X-Name-First: Theresa A. Author-X-Name-Last: Pardo Title: Digital government and public management research: finding the crossroads Abstract: Information and information technologies have become ubiquitous in the public sector and it is difficult to think of a public problem or government service that does not involve them in some substantial way. Public management (PM) research now incorporates the effects of the availability and quality of data as well as the technologies used in the public sector. From a PM perspective, digital government (DG) could be considered an essential aspect of innovation, co-production, transparency, and the generation of public value. However, studies that attempt to understand the role that DG research plays in PM theory and practice are scarce. As a research field, DG emerged from multiple disciplines, including public administration, information science, management information systems, computer science, communication, and political science. There have been numerous efforts in the last decade to delineate this emergent academic community by assessing the growing body of research represented by hundreds of new peer-reviewed publications every year. This paper reviews these prior studies about the DG community, along with a systematic review of recent articles in top public administration journals from the United States and Europe, to begin to identify and compare key characteristics of these academic communities, including their core researchers, theories, topics, and methods. We argue that their similarities and differences present opportunities for more dialogue between DG and PM scholars that could produce synergies to enhance the production and dissemination of knowledge, yielding greater influence on practice. Journal: Public Management Review Pages: 633-646 Issue: 5 Volume: 20 Year: 2018 Month: 5 X-DOI: 10.1080/14719037.2017.1327181 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1327181 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:5:p:633-646 Template-Type: ReDIF-Article 1.0 Author-Name: Barbara C. Crosby Author-X-Name-First: Barbara C. Author-X-Name-Last: Crosby Author-Name: John M. Bryson Author-X-Name-First: John M. Author-X-Name-Last: Bryson Title: Why leadership of public leadership research matters: and what to do about it Abstract: The tough-talking, take-charge, individualistic view of public leadership is alive and well throughout the world, despite the enthusiasm of leadership scholars for more shared, relational, and collectivist views. The times therefore seem especially appropriate for assessing the state of public leadership theory and research and charting a path forward to enhance understanding of the continued appeal of Great Person leadership and the promise of collective leadership. This essay considers the current public leadership context, highlights distinctive characteristics of public leadership, and provides an overview of recent public leadership research through a collective lens. We call for more attention to leadership theory from within public management and the broader leadership fields and to public value and public values in leadership theorizing and research. We suggest public leadership scholars roam more freely through the disciplines and experiment with a variety of methods beyond the traditional case study. Journal: Public Management Review Pages: 1265-1286 Issue: 9 Volume: 20 Year: 2018 Month: 9 X-DOI: 10.1080/14719037.2017.1348731 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1348731 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:9:p:1265-1286 Template-Type: ReDIF-Article 1.0 Author-Name: Yuguo Liao Author-X-Name-First: Yuguo Author-X-Name-Last: Liao Author-Name: Hindy L. Schachter Author-X-Name-First: Hindy L. Author-X-Name-Last: Schachter Title: Exploring the antecedents of municipal managers’ attitudes towards citizen participation Abstract: Meaningful and representative citizen participation depends greatly on administrators’ attitudes. This study examines antecedents of municipal managers’ attitudes towards citizen participation based on their perceptions of its likely contributions and costs. Using data from two American states – New Jersey and Pennsylvania – the research found that a manager’s professional identity and knowledge of successful peer group practices involving citizens influenced both perceptions. In addition, the research found that institutional factors such as red tape and city council diversity influenced a manager’s perceptions about the cost of citizen involvement. Theoretical and practical implications of these findings are discussed. Journal: Public Management Review Pages: 1287-1308 Issue: 9 Volume: 20 Year: 2018 Month: 9 X-DOI: 10.1080/14719037.2017.1363903 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1363903 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:9:p:1287-1308 Template-Type: ReDIF-Article 1.0 Author-Name: Gary Martin Author-X-Name-First: Gary Author-X-Name-Last: Martin Author-Name: Ciaran Connolly Author-X-Name-First: Ciaran Author-X-Name-Last: Connolly Author-Name: Tony Wall Author-X-Name-First: Tony Author-X-Name-Last: Wall Title: Enhancing NDPB accountability: improving relationships with upward and downward stakeholders Abstract: This paper examines the relationship between Northern Ireland Non-departmental Public Bodies (NDPBs) and two key stakeholders, sponsoring government departments and service users, and outlines how this relationship can impact on a NDPB discharging its accountability responsibilities effectively. After discussing the concept of accountability, the paper presents the findings of a survey of, and interviews with, NDPB board members. Whilst the consensus was that NDPBs were effective in discharging accountability, there was frustration with an apparent absence of an arms’ length relationship with certain sponsoring departments and limited engagement with service users. Journal: Public Management Review Pages: 1309-1331 Issue: 9 Volume: 20 Year: 2018 Month: 9 X-DOI: 10.1080/14719037.2017.1363905 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1363905 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:9:p:1309-1331 Template-Type: ReDIF-Article 1.0 Author-Name: Carolyn Cordery Author-X-Name-First: Carolyn Author-X-Name-Last: Cordery Author-Name: Masayuki Deguchi Author-X-Name-First: Masayuki Author-X-Name-Last: Deguchi Title: Charity registration and reporting: a cross-jurisdictional and theoretical analysis of regulatory impact Abstract: Governments increasingly regulate charities to restrict the number of organizations claiming taxation exemptions, reduce charities’ ability to abuse state support, and detect and deter fraud. Public interest theory arguments suggest that regulation could increase philanthropy through enhancing public trust and confidence in charities. Nevertheless, public choice theory argues that regulators seek to maximize political returns, ‘manage’ charity-government relationships, and reduce potential regulatory capture.We analyse charity regulatory regimes using these two regulatory theories and the relative costs and benefits of different regulatory regimes. Heeding these should reduce regulatory inefficiency and balance accountability and transparency demands against benefits charities receive from regulation. Journal: Public Management Review Pages: 1332-1352 Issue: 9 Volume: 20 Year: 2018 Month: 9 X-DOI: 10.1080/14719037.2017.1383717 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1383717 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:9:p:1332-1352 Template-Type: ReDIF-Article 1.0 Author-Name: Anita Mangan Author-X-Name-First: Anita Author-X-Name-Last: Mangan Author-Name: Robyn Thomas Author-X-Name-First: Robyn Author-X-Name-Last: Thomas Author-Name: Annette Davies Author-X-Name-First: Annette Author-X-Name-Last: Davies Author-Name: Roz Gasper Author-X-Name-First: Roz Author-X-Name-Last: Gasper Title: The challenges of police-community collaboration: identity manoeuvres and power struggles in a neighbourhood based meeting Abstract: The turn to collaborative governance is a key feature of the New Public Governance environment in many Western economies. Within the UK, successive governments have mandated policing organizations to engage in public service partnerships and collaborate with communities. This paper examines one such collaborative arrangement, namely, neighbourhood public meetings. Drawing on a theoretical framing of the dynamic relationship between identities, agency and power, we critically explore how individuals seek to persuade, defend and legitimate their values, beliefs and practices in collaborative situations. The paper provides a nuanced exploration of the challenges of collaboration for both public servants and community members. Journal: Public Management Review Pages: 1353-1373 Issue: 9 Volume: 20 Year: 2018 Month: 9 X-DOI: 10.1080/14719037.2017.1383718 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1383718 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:9:p:1353-1373 Template-Type: ReDIF-Article 1.0 Author-Name: Noel Hyndman Author-X-Name-First: Noel Author-X-Name-Last: Hyndman Author-Name: Mariannunziata Liguori Author-X-Name-First: Mariannunziata Author-X-Name-Last: Liguori Author-Name: Renate E. Meyer Author-X-Name-First: Renate E. Author-X-Name-Last: Meyer Author-Name: Tobias Polzer Author-X-Name-First: Tobias Author-X-Name-Last: Polzer Author-Name: Silvia Rota Author-X-Name-First: Silvia Author-X-Name-Last: Rota Author-Name: Johann Seiwald Author-X-Name-First: Johann Author-X-Name-Last: Seiwald Author-Name: Ileana Steccolini Author-X-Name-First: Ileana Author-X-Name-Last: Steccolini Title: Legitimating change in the public sector: the introduction of (rational?) accounting practices in the United Kingdom, Italy and Austria Abstract: This paper explores the deployment of rhetorical legitimation strategies during public-sector accounting reforms by investigating how organizational actors justify related changes in the central governments of the United Kingdom (UK), Italy and Austria. The study shows that changes are largely legitimated (and rarely delegitimated) by key actors, with authorization strategies dominating. Country differences and actors’ professional backgrounds also impact upon the use of legitimation strategies, with those from an accounting background and working in the UK being more likely to justify change in terms of rationalization and normalization. Italian and Austrian actors more frequently resort to authorization strategies to explain accounting change. Journal: Public Management Review Pages: 1374-1399 Issue: 9 Volume: 20 Year: 2018 Month: 9 X-DOI: 10.1080/14719037.2017.1383781 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1383781 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:9:p:1374-1399 Template-Type: ReDIF-Article 1.0 Author-Name: Stefano Calciolari Author-X-Name-First: Stefano Author-X-Name-Last: Calciolari Author-Name: Anna Prenestini Author-X-Name-First: Anna Author-X-Name-Last: Prenestini Author-Name: Federico Lega Author-X-Name-First: Federico Author-X-Name-Last: Lega Title: An organizational culture for all seasons? How cultural type dominance and strength influence different performance goals Abstract: Organizational culture might influence results, especially in public healthcare organizations characterized by strong professional control. This study investigates whether a specific culture type is most effective in fostering performances. We assess organizational culture through Competing Values Framework and use multivariate regression analysis to test the relationship between dominant culture and competitiveness and financial results. Based on 529 responses from senior managers of 59 organizations, we found that dominant rational and hierarchical culture types are associated, respectively, with higher competitiveness and better financial results. Enhancing a specific performance dimension might require cultural changes aimed to align values with targeted results. Journal: Public Management Review Pages: 1400-1422 Issue: 9 Volume: 20 Year: 2018 Month: 9 X-DOI: 10.1080/14719037.2017.1383784 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1383784 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:9:p:1400-1422 Template-Type: ReDIF-Article 1.0 Author-Name: Thomas Van Waeyenberg Author-X-Name-First: Thomas Author-X-Name-Last: Van Waeyenberg Author-Name: Adelien Decramer Author-X-Name-First: Adelien Author-X-Name-Last: Decramer Author-Name: Sebastian Desmidt Author-X-Name-First: Sebastian Author-X-Name-Last: Desmidt Author-Name: Mieke Audenaert Author-X-Name-First: Mieke Author-X-Name-Last: Audenaert Title: The relationship between employee performance management and civil servants’ turnover intentions: a test of the mediating roles of system satisfaction and affective commitment Abstract: In search of maximizing efficiency, public organizations found solace in the adoption of employee performance management (EPM) systems. While research supports that managing employees’ performance has favourable outcomes, it is still unclear why and under which conditions. Moreover, EPM systems might even create additional pressures and therefore increase turnover intentions and undermine public organization’s quest to maximize efficiency. We argue that when EPM systems are carried out consistently (i.e. internal consistency) and when they link civil servants’ individual goals to the organization’s strategic goals (i.e. vertical alignment), civil servants will be less likely to leave the organization. Hierarchical linear regression analysis shows that internal consistency relates to increased satisfaction with the EPM system and affective commitment to the organization. Vertical alignment relates to lower levels of turnover intentions. This relationship was mediated by EPM system satisfaction and affective commitment. These findings that contribute to our understanding of EPM systems can lead to favourable outcomes. Journal: Public Management Review Pages: 747-764 Issue: 6 Volume: 19 Year: 2017 Month: 7 X-DOI: 10.1080/14719037.2016.1209230 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1209230 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:6:p:747-764 Template-Type: ReDIF-Article 1.0 Author-Name: Tobias Bach Author-X-Name-First: Tobias Author-X-Name-Last: Bach Author-Name: Sandra van Thiel Author-X-Name-First: Sandra Author-X-Name-Last: van Thiel Author-Name: Gerhard Hammerschmid Author-X-Name-First: Gerhard Author-X-Name-Last: Hammerschmid Author-Name: Reto Steiner Author-X-Name-First: Reto Author-X-Name-Last: Steiner Title: Administrative tradition and management reforms: a comparison of agency chief executive accountability in four Continental Rechtsstaat countries Abstract: This article investigates perceived accountability patterns of national agencies’ chief executives in four countries with a Rechtsstaat tradition and tests theoretical expectations about potential tensions between managerial reforms and administrative values using survey data (N = 453). All countries combine old and new forms of accountability requirements, while legal and financial accountability have not been replaced with results accountability. Switzerland and the Netherlands score highest on results accountability, though in combination with legal and financial accountability, which are dominant in Germany and Austria. Nation-specific characteristics seem more important for core values of public administration than generic characteristics of the Rechtsstaat model. Journal: Public Management Review Pages: 765-784 Issue: 6 Volume: 19 Year: 2017 Month: 7 X-DOI: 10.1080/14719037.2016.1210205 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1210205 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:6:p:765-784 Template-Type: ReDIF-Article 1.0 Author-Name: Anna Kordasiewicz Author-X-Name-First: Anna Author-X-Name-Last: Kordasiewicz Author-Name: Przemysław Sadura Author-X-Name-First: Przemysław Author-X-Name-Last: Sadura Title: Clash of public administration paradigms in delegation of education and elderly care services in a post-socialist state (Poland) Abstract: The aim of this article is to analyse the clash of concurrent perspectives (Public Administration (PA), New Public Management (NPM) and New Public Governance (NPG)) in the area of delegating public services by local governments to non-governmental organizations (NGOs) in education and the elderly care sector in Poland. The article is based on 22 case studies of service delegation throughout Poland, carried out at the University of Warsaw in 2013 as part of an Innovative Project within the framework of the EC Human Capital Programme. Journal: Public Management Review Pages: 785-801 Issue: 6 Volume: 19 Year: 2017 Month: 7 X-DOI: 10.1080/14719037.2016.1210903 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1210903 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:6:p:785-801 Template-Type: ReDIF-Article 1.0 Author-Name: David P. Carter Author-X-Name-First: David P. Author-X-Name-Last: Carter Title: Service diversification and service quality differences in the third-party administration of US organic regulations Abstract: This paper makes the case that ‘competitive third-party regulatory arrangements’ draw attention to the service provision aspect of regulatory administration. Using multiple methods, the study examines service diversification and service quality differences exhibited by third-party administrators of US organic food regulations. By examining how the service emphases of third-party regulatory administrators differ by organizational form, the study documents that the inclusion of nonprofit and private third-party regulatory administrators may expand the services that are offered and performed alongside regulatory program functions. The implications of the findings for regulatory administration, and the field of public management generally, are discussed. Journal: Public Management Review Pages: 802-819 Issue: 6 Volume: 19 Year: 2017 Month: 7 X-DOI: 10.1080/14719037.2016.1210904 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1210904 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:6:p:802-819 Template-Type: ReDIF-Article 1.0 Author-Name: Emeline Martin Author-X-Name-First: Emeline Author-X-Name-Last: Martin Author-Name: Sonia Capelli Author-X-Name-First: Sonia Author-X-Name-Last: Capelli Title: Region brand legitimacy: towards a participatory approach involving residents of a place Abstract: Places have started to adapt commercial branding tactics. But how do stakeholders perceive such practices? Drawing on survey data from French residents, we analyse the advertising legitimacy of a place brand and its influence on the effectiveness of marketing communications in the context of region branding. The results confirm that advertising legitimacy mediates the relationship between exposure to an advertisement and its efficiency. The place brand is more legitimate when advertisements target firms, residents or tourists than when they promote local products through co-branding. We highlight a new expression of democratic legitimacy: a process adapted to hybrid (public–private) organizations. Journal: Public Management Review Pages: 820-844 Issue: 6 Volume: 19 Year: 2017 Month: 7 X-DOI: 10.1080/14719037.2016.1210908 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1210908 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:6:p:820-844 Template-Type: ReDIF-Article 1.0 Author-Name: Elizabeth Eppel Author-X-Name-First: Elizabeth Author-X-Name-Last: Eppel Title: Complexity thinking in public administration’s theories-in-use Abstract: A compressed overview of complexity theory in public administration creates a starting point for comparison with other theories-in-use. The underpinning methodological traditions of extant theories of public administration are compared for compatibilities with complexity theory. Concepts generally acknowledged as within the scope and interest of public administration scholars (actors, policy processes, decisions, power, information and values) are used to extend the analysis of complexity theory’s contribution. The paper concludes that understanding the complexity friendliness of extant theories will both facilitate the greater use of complexity theory in PA and extend the explanatory capacity of the existing compatible theories. Journal: Public Management Review Pages: 845-861 Issue: 6 Volume: 19 Year: 2017 Month: 7 X-DOI: 10.1080/14719037.2016.1235721 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1235721 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:6:p:845-861 Template-Type: ReDIF-Article 1.0 Author-Name: Suresh Cuganesan Author-X-Name-First: Suresh Author-X-Name-Last: Cuganesan Author-Name: Alison Hart Author-X-Name-First: Alison Author-X-Name-Last: Hart Author-Name: Cara Steele Author-X-Name-First: Cara Author-X-Name-Last: Steele Title: Managing information sharing and stewardship for public-sector collaboration: a management control approach Abstract: Information sharing is essential for public-sector collaboration but needs to be balanced with information stewardship obligations. There is little research on how public-sector managers can influence the attitudes and behaviours of their employees to achieve these competing objectives. To investigate this, the study applies a management control framework to a case study of a law enforcement organization attempting to improve its information sharing and stewardship. The study extends prior literature by providing insights into the specific effects that different management controls have for the information sharing and stewardship behaviours of employees involved in public-sector collaboration. Journal: Public Management Review Pages: 862-879 Issue: 6 Volume: 19 Year: 2017 Month: 7 X-DOI: 10.1080/14719037.2016.1238102 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1238102 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:6:p:862-879 Template-Type: ReDIF-Article 1.0 Author-Name: Chan Su Jung Author-X-Name-First: Chan Su Author-X-Name-Last: Jung Author-Name: Hon S. Chan Author-X-Name-First: Hon S. Author-X-Name-Last: Chan Author-Name: Chih-Wei Hsieh Author-X-Name-First: Chih-Wei Author-X-Name-Last: Hsieh Title: Public employees’ psychological climates and turnover intention: evidence from Korean central government agencies Abstract: The psychological climate has been argued to influence employees’ work attitudes. However, despite the abundance of recent empirical studies on turnover intention, multiple psychological climate types as predictors of turnover intention have rarely been explored in the public management domain. This study used the four types of psychological climates – clan, developmental, hierarchical and rational – of the competing values framework, which is typically used to analyse organizational effectiveness. Challenging the assumption held in prior studies of linear associations between the psychological climate and turnover intention, this study examined U-shaped associations. Curvilinear associations are based on the rarely tested assumption that an overly biased psychological climate has a deleterious effect on turnover intention. The regression results corroborated a U-shaped association of clan and rational (market) climates with turnover intention but revealed a linear association for the hierarchical climate. These findings, determined using large-sampled data from Korean central government agencies, can advance the understanding of the psychological climate and turnover intention in public management. Journal: Public Management Review Pages: 880-904 Issue: 6 Volume: 19 Year: 2017 Month: 7 X-DOI: 10.1080/14719037.2016.1257060 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1257060 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:6:p:880-904 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Transforming E-Government Knowledge through Public Management Research Journal: Pages: 739-749 Issue: 6 Volume: 11 Year: 2009 X-DOI: 10.1080/14719030903318921 File-URL: http://hdl.handle.net/10.1080/14719030903318921 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:11:y:2009:i:6:p:739-749 Template-Type: ReDIF-Article 1.0 Author-Name: Rose O'Neill Author-X-Name-First: Rose Author-X-Name-Last: O'Neill Title: The Transformative Impact of E-Government on Public Governance in New Zealand Abstract: This article examines the general proposition that to date public sector transformation facilitated by e-government initiatives is limited to change that is instrumental in outcome, rather than systemic. That is, public officials increasingly have the capability to provide digital channels for existing processes and systems, the implementation of which can have an entirely ‘new’ look and feel. This creates the illusion of a new approach by government to service delivery and governance. On closer examination however, it is evident that the political, legal and constitutional structures and relationships of executive government remain unchanged. The transformation formula in currency, therefore, is one of ‘doing things differently’ rather than ‘doing different things’. The author uses the general proposition above to explore empirically three e-government case studies in the context of the New Zealand public management system. Journal: Public Management Review Pages: 751-770 Issue: 6 Volume: 11 Year: 2009 X-DOI: 10.1080/14719030903318939 File-URL: http://hdl.handle.net/10.1080/14719030903318939 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:11:y:2009:i:6:p:751-770 Template-Type: ReDIF-Article 1.0 Author-Name: A. Meijer Author-X-Name-First: A. Author-X-Name-Last: Meijer Title: Complex Responsibilities Abstract: Complex patterns of (international) co-operation between public and private actors are facilitated by new information and communication technologies. New technological practices challenge current systems of political, public management and frontline staff responsibilities since these responsibilities may not provide adequate structures for handling technological complexity. The impact of new technological practices upon these responsibilities demands further empirical analysis. This contribution investigates the relationship between new technological practices and political, public management and frontline staff responsibilities in Dutch immigration policies. The analysis shows that, in general, politicians, public managers and frontline public servants may be willing to act responsibly, but that the technological settings put severe limits on their ability. The author argues that the idea of reconceptualizing responsibilities in public administration as responsibilities for system learning should be further investigated to provide an answer to the growing complexities of (technology enabled) government policies. Journal: Public Management Review Pages: 771-790 Issue: 6 Volume: 11 Year: 2009 X-DOI: 10.1080/14719030903318947 File-URL: http://hdl.handle.net/10.1080/14719030903318947 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:11:y:2009:i:6:p:771-790 Template-Type: ReDIF-Article 1.0 Author-Name: Alessandro Spano Author-X-Name-First: Alessandro Author-X-Name-Last: Spano Author-Name: Daniela Carta Author-X-Name-First: Daniela Author-X-Name-Last: Carta Author-Name: Pietro Mascia Author-X-Name-First: Pietro Author-X-Name-Last: Mascia Title: The Impact of Introducing an ERP System on Organizational Processes and Individual Employees of an Italian Regional Government Organization Abstract: The purpose of this article is to advance understanding of the impact of implementing an ERP system on organizational processes and individuals in a public sector organization. Specifically, the following questions will be explored: What is the impact of ERP system implementation on organizational processes? What has been the impact of implementing ERP on individual employees? A survey instrument was developed and used to answer these questions. The article contributes to academic knowledge by providing empirical evidence concerning the impact of ERP system implementation on organizational processes and individual employees of a regional government organization in Italy. Journal: Public Management Review Pages: 791-809 Issue: 6 Volume: 11 Year: 2009 X-DOI: 10.1080/14719030903318954 File-URL: http://hdl.handle.net/10.1080/14719030903318954 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:11:y:2009:i:6:p:791-809 Template-Type: ReDIF-Article 1.0 Author-Name: Tino Schuppan Author-X-Name-First: Tino Author-X-Name-Last: Schuppan Title: Reassessing Outsourcing in Ict-Enabled Public Management Abstract: Using Information and Communication Technology (ICT) in public administration goes beyond online services, as it also enables new kinds of work sharing and information exchange between different agencies. These can be used to establish new forms of public service delivery, such as the separation of service delivery between front and back offices, which enable better access for citizens. This new kind of ICT enabled work sharing will be used as a basis to analyse whether outsourcing can be reassessed. First, existing approaches to such decisions will be explored against the backdrop of public service delivery processes which have been penetrated by ICT. Next, a framework will be derived which will be used to understand better the potential of different ICT functions to affect outsourcing decisions. Finally, ICT's effect upon outsourcing will be illustrated using examples from the United Kingdom. The UK findings demonstrate that new strategic issues are emerging which are not addressed in existing public management literature about outsourcing and which therefore require further exploration and examination. Journal: Public Management Review Pages: 811-831 Issue: 6 Volume: 11 Year: 2009 X-DOI: 10.1080/14719030903318970 File-URL: http://hdl.handle.net/10.1080/14719030903318970 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:11:y:2009:i:6:p:811-831 Template-Type: ReDIF-Article 1.0 Author-Name: A. Miriam B. Lips Author-X-Name-First: A. Miriam B. Author-X-Name-Last: Lips Author-Name: John Taylor Author-X-Name-First: John Author-X-Name-Last: Taylor Author-Name: Joe Organ Author-X-Name-First: Joe Author-X-Name-Last: Organ Title: Managing Citizen Identity Information in E-Government Service Relationships in the UK Abstract: Governments are introducing new digital Identity Management (IDM) systems into public service relationships with citizens. These IDM systems not only can support governments in their modernization efforts, they are also expected to lead to significant informational changes in the citizen–government relationships. Thus far however, there is little empirical knowledge available about what changes are occurring in these emerging e-government service relationships as a result of using new IDM systems. With that, important questions arise as to how ‘citizen identity information’ and ‘identity management’ are being reconstructed conceptually in new forms of public service provision; and what the managerial, governance and democratic implications are of the deployment of these digital IDM systems in the relationship between the individual and the State. This contribution provides some empirically supported answers to these important questions. Journal: Public Management Review Pages: 833-856 Issue: 6 Volume: 11 Year: 2009 X-DOI: 10.1080/14719030903318988 File-URL: http://hdl.handle.net/10.1080/14719030903318988 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:11:y:2009:i:6:p:833-856 Template-Type: ReDIF-Article 1.0 Author-Name: Ian McLoughlin Author-X-Name-First: Ian Author-X-Name-Last: McLoughlin Author-Name: Gregory Maniatopoulos Author-X-Name-First: Gregory Author-X-Name-Last: Maniatopoulos Author-Name: Rob Wilson Author-X-Name-First: Rob Author-X-Name-Last: Wilson Author-Name: Mike Martin Author-X-Name-First: Mike Author-X-Name-Last: Martin Title: Hope to Die Before You Get Old? Abstract: This ongoing experience of a collaborative project to develop virtual services for older people is outlined. A key feature is an objective of making users more central to the system development process. The idea of appropriation through co-production to enable ‘design in use’ is proposed. This is presented as an alternative to dominant techno-centric approaches and as potentially more effective than participative design in mitigating its consequences. The experience to date of intervention nurture and facilitating co-production in the project is outlined and discussed. It is suggested that this approach can avoid problems of ‘over-integration’– a consequence of many attempts to provide more joined-up public services by virtual means. Journal: Public Management Review Pages: 857-880 Issue: 6 Volume: 11 Year: 2009 X-DOI: 10.1080/14719030903319002 File-URL: http://hdl.handle.net/10.1080/14719030903319002 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:11:y:2009:i:6:p:857-880 Template-Type: ReDIF-Article 1.0 Author-Name: Norman Flynn Author-X-Name-First: Norman Author-X-Name-Last: Flynn Title: Time, Policy, Management: Governing with the Past Journal: Pages: 881-883 Issue: 6 Volume: 11 Year: 2009 X-DOI: 10.1080/14719030903327633 File-URL: http://hdl.handle.net/10.1080/14719030903327633 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:11:y:2009:i:6:p:881-883 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Notes on Contributors Journal: Pages: 885-886 Issue: 6 Volume: 11 Year: 2009 X-DOI: 10.1080/14719030903368165 File-URL: http://hdl.handle.net/10.1080/14719030903368165 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:11:y:2009:i:6:p:885-886 Template-Type: ReDIF-Article 1.0 Author-Name: Min Jae Park Author-X-Name-First: Min Jae Author-X-Name-Last: Park Author-Name: Dongsuk Kang Author-X-Name-First: Dongsuk Author-X-Name-Last: Kang Author-Name: Jae Jeung Rho Author-X-Name-First: Jae Jeung Author-X-Name-Last: Rho Author-Name: Duk Hee Lee Author-X-Name-First: Duk Hee Author-X-Name-Last: Lee Title: Policy Role of Social Media in Developing Public Trust: Twitter communication with government leaders Abstract: Citizens’ trust in a government is critical when the government utilizes Twitter to communicate with the public. This research collected 398 questionnaire samples from Korean citizens who communicate with a central government department via Twitter and employed a structured equation analysis. The study discovered that tweets coming from a leading (or an executive) government officer (e.g., a minister) played mediation role in increasing citizens’ perception of credibility in governmental Twitter feed. Furthermore, the citizens’ trust in governmental media functioned as a moderator for expanding their trust in government from an agency level to the overall government. Journal: Public Management Review Pages: 1265-1288 Issue: 9 Volume: 18 Year: 2016 Month: 10 X-DOI: 10.1080/14719037.2015.1066418 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1066418 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:9:p:1265-1288 Template-Type: ReDIF-Article 1.0 Author-Name: Deborah Agostino Author-X-Name-First: Deborah Author-X-Name-Last: Agostino Author-Name: Michela Arnaboldi Author-X-Name-First: Michela Author-X-Name-Last: Arnaboldi Title: A Measurement Framework for Assessing the Contribution of Social Media to Public Engagement: An empirical analysis on Facebook Abstract: The public sector is increasingly turning to social media as a means to communicate and interact with citizens, but little is known about the contribution that these social technologies make to public engagement. This paper used a scoping literature review of studies examining social media in order to develop a framework that measures two Facebook features (popularity and commitment), which was then used to evaluate two different levels of public engagement (public communication and public participation). The framework was validated by applying it to the Facebook pages of several Italian city administrations, and a social media engagement matrix was proposed to interpret the findings. Journal: Public Management Review Pages: 1289-1307 Issue: 9 Volume: 18 Year: 2016 Month: 10 X-DOI: 10.1080/14719037.2015.1100320 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1100320 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:9:p:1289-1307 Template-Type: ReDIF-Article 1.0 Author-Name: Gregory A. Porumbescu Author-X-Name-First: Gregory A. Author-X-Name-Last: Porumbescu Title: Comparing the Effects of E-Government and Social Media Use on Trust in Government: Evidence from Seoul, South Korea Abstract: This study examines how citizens’ use of government social media accounts and e-government websites relate to perceptions of government trustworthiness. We hypothesize that greater use of e-government websites for information by citizens is negatively associated with perceptions of government trustworthiness, whereas greater use of government social media accounts is positively associated with perceptions of government trustworthiness. We investigate these hypotheses using data from a 2012 sample of 1,100 Seoul citizens. In general, the findings offer support for our hypotheses yet also indicate that some dimensions of government trustworthiness are more intransigent than others. This paper concludes by discussing implications for theory and practice. Journal: Public Management Review Pages: 1308-1334 Issue: 9 Volume: 18 Year: 2016 Month: 10 X-DOI: 10.1080/14719037.2015.1100751 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1100751 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:9:p:1308-1334 Template-Type: ReDIF-Article 1.0 Author-Name: Bernd W. Wirtz Author-X-Name-First: Bernd W. Author-X-Name-Last: Wirtz Author-Name: Robert Piehler Author-X-Name-First: Robert Author-X-Name-Last: Piehler Author-Name: Marc-Julian Thomas Author-X-Name-First: Marc-Julian Author-X-Name-Last: Thomas Author-Name: Peter Daiser Author-X-Name-First: Peter Author-X-Name-Last: Daiser Title: Resistance of Public Personnel to Open Government: A cognitive theory view of implementation barriers towards open government data Abstract: Open government has become an important topic in democratically developed societies. Its key aims are to increase transparency, citizen trust and public participation. Against this background, the article focuses on perceived barriers opposing the introduction of open government data. On the basis of cognitive theory and a literature review, the essential factors that impede public servants in implementing open government data are conceptualized and summarized in a model. The perceived risk-based attitude of public servants is identified as the main barrier. Other significant obstacles include perceived legal barriers, perceived hierarchical structuring of authorities, perceived bureaucratic decision-making culture and perceived organizational transparency. Journal: Public Management Review Pages: 1335-1364 Issue: 9 Volume: 18 Year: 2016 Month: 10 X-DOI: 10.1080/14719037.2015.1103889 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1103889 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:9:p:1335-1364 Template-Type: ReDIF-Article 1.0 Author-Name: Julia Thaler Author-X-Name-First: Julia Author-X-Name-Last: Thaler Author-Name: Bernd Helmig Author-X-Name-First: Bernd Author-X-Name-Last: Helmig Title: Do Codes of Conduct and Ethical Leadership Influence Public Employees’ Attitudes and Behaviours? An experimental analysis Abstract: Corruption, political scandals, and the spreading adoption of management practices in the public sector contribute to a decline in public trust. Worldwide initiatives promoting good governance can be observed. At an organizational level, management of ethics has gained in importance as codes of conduct and ethical leadership are promoted. However, public management research has hardly analysed the impacts of these measures. To address this research gap, we conduct a between-subjects experiment among public administration employees. Our results reveal that only ethical leadership has a positive effect on employees’ organization-related attitudes. Our findings suggest avenues for further research. Journal: Public Management Review Pages: 1365-1399 Issue: 9 Volume: 18 Year: 2016 Month: 10 X-DOI: 10.1080/14719037.2015.1103890 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1103890 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:9:p:1365-1399 Template-Type: ReDIF-Article 1.0 Author-Name: Thomas Schillemans Author-X-Name-First: Thomas Author-X-Name-Last: Schillemans Title: Calibrating Public Sector Accountability: Translating experimental findings to public sector accountability Abstract: Accountability mechanisms are among the most important means with which governments guard and improve the performance of public sector organizations. However, research documents a plethora of accountability-failures. A key issue is: how can public sector accountability become more effective? This paper seeks to answer this question by connecting two largely separated strands of research: public administration research on real-world organizations and experimental research on the effects of different forms of accountability on decision-making. The paper develops the Calibrated Public Accountability-model (CPA-model) from experimental research findings which can be used to investigate how accountability can be calibrated to task requirements of organizations. Journal: Public Management Review Pages: 1400-1420 Issue: 9 Volume: 18 Year: 2016 Month: 10 X-DOI: 10.1080/14719037.2015.1112423 File-URL: http://hdl.handle.net/10.1080/14719037.2015.1112423 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:9:p:1400-1420 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Notes on Contributors Journal: Public Management Review Pages: 1421-1423 Issue: 9 Volume: 18 Year: 2016 Month: 10 X-DOI: 10.1080/14719037.2016.1213025 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1213025 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:18:y:2016:i:9:p:1421-1423 Template-Type: ReDIF-Article 1.0 Author-Name: Rashmi Chordiya Author-X-Name-First: Rashmi Author-X-Name-Last: Chordiya Author-Name: Meghna Sabharwal Author-X-Name-First: Meghna Author-X-Name-Last: Sabharwal Author-Name: R. Paul Battaglio Author-X-Name-First: R. Paul Author-X-Name-Last: Battaglio Title: Dispositional and organizational sources of job satisfaction: a cross-national study Abstract: Job satisfaction has proven to be a resilient contributor to employee motivation, productivity, organizational commitment, absenteeism, and turnover. Utilizing cross-national data from five Asian countries/settings and the United States we examine the impact of organizational and psychological factors on job satisfaction. This study contributes to the literature by showing that while organizational factors, such as performance appraisals and leadership behaviours are important sources of job satisfaction, what matters most is whether individuals perceive themselves to be efficacious in their jobs. Self-efficacy was found to be the strongest determinant of job satisfaction in both, the U.S., and the Asian contexts. Based on cultural characteristics of power-distance and collectivism, this study also examines cross-national differences in the level of public employee job satisfaction. Journal: Public Management Review Pages: 1101-1124 Issue: 8 Volume: 21 Year: 2019 Month: 8 X-DOI: 10.1080/14719037.2018.1544274 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1544274 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:8:p:1101-1124 Template-Type: ReDIF-Article 1.0 Author-Name: Min-Hyu Kim Author-X-Name-First: Min-Hyu Author-X-Name-Last: Kim Title: Human resource strategies in response to government cutbacks: a survey experiment Abstract: Government agencies worldwide have faced budget cutbacks. The possible effects of budget cutbacks on human resource strategies have been studied a great deal; however, empirical evaluations are lacking. This study tests the contingency hypothesis that the severity of fiscal stress influences an array of HR strategies implemented by public managers. This study is based on a nationwide survey of health and human services directors in US county governments and employs an experimental design. The results show that the severity of cutbacks influences preferences for cutting strategies, in contrast to denial strategies, demonstrating the resource dependency of managerial strategy formulation. Journal: Public Management Review Pages: 1125-1147 Issue: 8 Volume: 21 Year: 2019 Month: 8 X-DOI: 10.1080/14719037.2018.1544659 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1544659 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:8:p:1125-1147 Template-Type: ReDIF-Article 1.0 Author-Name: Jonathan Hammond Author-X-Name-First: Jonathan Author-X-Name-Last: Hammond Author-Name: Ewen Speed Author-X-Name-First: Ewen Author-X-Name-Last: Speed Author-Name: Pauline Allen Author-X-Name-First: Pauline Author-X-Name-Last: Allen Author-Name: Imelda McDermott Author-X-Name-First: Imelda Author-X-Name-Last: McDermott Author-Name: Anna Coleman Author-X-Name-First: Anna Author-X-Name-Last: Coleman Author-Name: Kath Checkland Author-X-Name-First: Kath Author-X-Name-Last: Checkland Title: Autonomy, accountability, and ambiguity in arm’s-length meta-governance: the case of NHS England Abstract: Meta-governance involves orchestrating the ‘rules of the game’ in public management. Arm’s-length bodies are particularly important vehicles for this. We consider the case of an arm’s-length body (NHS England) created to oversee the English NHS’ day-to-day operation, and remove ‘political interference’. Although mandated by the Department of Health it has increasingly operated as policy-maker, developing policies in tension with existing legislation, while Ministers have faded from public-facing accounts of service operation. This suggests NHS England operates as a meta-governor, insulating government whilst pursuing its own agenda, and raises crucial questions about governmental accountability whilst simultaneously making answers harder to obtain. Journal: Public Management Review Pages: 1148-1169 Issue: 8 Volume: 21 Year: 2019 Month: 8 X-DOI: 10.1080/14719037.2018.1544660 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1544660 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:8:p:1148-1169 Template-Type: ReDIF-Article 1.0 Author-Name: Oliver G. Kayas Author-X-Name-First: Oliver G. Author-X-Name-Last: Kayas Author-Name: Tony Hines Author-X-Name-First: Tony Author-X-Name-Last: Hines Author-Name: Rachel McLean Author-X-Name-First: Rachel Author-X-Name-Last: McLean Author-Name: Gillian H. Wright Author-X-Name-First: Gillian H. Author-X-Name-Last: Wright Title: Resisting government rendered surveillance in a local authority Abstract: The paper illustrates and discusses how the performance management systems in a UK local authority are transformed into a surveillance system. A case study analysis reveals that the surveillance is engendered by central government and enacted by senior managers who conform to policies demanding the introduction of strict performance management systems that dehumanize work processes because employees are deemed untrustworthy. The paper shows that employees resist this government rendered surveillance because they believe it undermines their interests as well as the interests of the public by damaging the quality of the services delivered. Journal: Public Management Review Pages: 1170-1190 Issue: 8 Volume: 21 Year: 2019 Month: 8 X-DOI: 10.1080/14719037.2018.1544661 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1544661 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:8:p:1170-1190 Template-Type: ReDIF-Article 1.0 Author-Name: Marco Sartirana Author-X-Name-First: Marco Author-X-Name-Last: Sartirana Author-Name: Graeme Currie Author-X-Name-First: Graeme Author-X-Name-Last: Currie Author-Name: Mirko Noordegraaf Author-X-Name-First: Mirko Author-X-Name-Last: Noordegraaf Title: Interactive identity work of professionals in management: a hospital case study Abstract: Hybrid professional managers appear less effective in introducing management into public professional settings than policymakers hope. To date, research has offered little understanding of professionals’ identity transition challenge and the role of social interactions underpinning this process. We studied the identity work of hybrid doctors inside a large public health-care organization, finding that it takes place through processes of familiarizing with management, rationalizing being a hybrid, and legitimizing the new role-identity. We contribute to the literature by showing that identity work is distributed and enabled by social interactions beyond the professional group. Implications for policymakers and executives are discussed. Journal: Public Management Review Pages: 1191-1212 Issue: 8 Volume: 21 Year: 2019 Month: 8 X-DOI: 10.1080/14719037.2018.1549269 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1549269 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:8:p:1191-1212 Template-Type: ReDIF-Article 1.0 Author-Name: Sarah M. L. Krøtel Author-X-Name-First: Sarah M. L. Author-X-Name-Last: Krøtel Author-Name: Rachel E. Ashworth Author-X-Name-First: Rachel E. Author-X-Name-Last: Ashworth Author-Name: Anders R. Villadsen Author-X-Name-First: Anders R. Author-X-Name-Last: Villadsen Title: Weakening the glass ceiling: does organizational growth reduce gender segregation in the upper tiers of Danish local government? Abstract: The theory of representative bureaucracy highlights gender segregation in the public sector and its detrimental implications for public policy outcomes. Focusing attention on organisational responses to this protracted problem, we supply evidence on whether organizational growth provides potential for change in the upper echelons of the public sector. An evaluation of the relationship between new hires and gender representation within the management tiers of Danish local government reveals an association between the recruitment of additional employees and improved gender integration. This is particularly pronounced for public organizations that employ fewer women. Implications for theory and practice are discussed. Journal: Public Management Review Pages: 1213-1235 Issue: 8 Volume: 21 Year: 2019 Month: 8 X-DOI: 10.1080/14719037.2018.1550107 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1550107 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:8:p:1213-1235 Template-Type: ReDIF-Article 1.0 Author-Name: Rhys Andrews Author-X-Name-First: Rhys Author-X-Name-Last: Andrews Author-Name: Malcolm J. Beynon Author-X-Name-First: Malcolm J. Author-X-Name-Last: Beynon Author-Name: Aoife McDermott Author-X-Name-First: Aoife Author-X-Name-Last: McDermott Title: Configurations of New Public Management reforms and the efficiency, effectiveness and equity of public healthcare systems: a fuzzy-set Qualitative Comparative Analysis Abstract: Fuzzy-set Qualitative Comparative Analysis identifies configurations of New Public Management (NPM) reforms (privatization, consumerism, performance management, and corporatization) associated with perceptions of improvements in healthcare efficiency, effectiveness and equity in 14 European countries. Although these outcomes are pursued concurrently, no combination of the considered reforms appears to support success or failure across the board and the inter-relations between reforms shape their effects. Three NPM reform profiles are evident in Europe; (1) strong reformers, adopting a comprehensive package of reforms that are perceived to perform better than (2) partial reformers, with (3) limited reformers also doing better than partial reformers. Journal: Public Management Review Pages: 1236-1260 Issue: 8 Volume: 21 Year: 2019 Month: 8 X-DOI: 10.1080/14719037.2018.1561927 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1561927 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:8:p:1236-1260 Template-Type: ReDIF-Article 1.0 Author-Name: Yvonne Brunetto Author-X-Name-First: Yvonne Author-X-Name-Last: Brunetto Author-Name: Rona Beattie Author-X-Name-First: Rona Author-X-Name-Last: Beattie Title: Changing role of HRM in the public sector Journal: Public Management Review Pages: 1-5 Issue: 1 Volume: 22 Year: 2020 Month: 1 X-DOI: 10.1080/14719037.2019.1645876 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1645876 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:1:p:1-5 Template-Type: ReDIF-Article 1.0 Author-Name: Diep T. N. Nguyen Author-X-Name-First: Diep T. N. Author-X-Name-Last: Nguyen Author-Name: Stephen T. T. Teo Author-X-Name-First: Stephen T. T. Author-X-Name-Last: Teo Author-Name: Khai Cong Dinh Author-X-Name-First: Khai Cong Author-X-Name-Last: Dinh Title: Social support as buffer for workplace negative acts of professional public sector employees in Vietnam Abstract: Much has been known about negative outcomes of workplace bullying in public sectors in low power distance contexts like the UK, USA, and Australia. Little is known about workplace bullying in non-Western contexts characterized by high power distance, bureaucracy, and collectivism. This study advances Conservation of Resource (COR) theory with empirical evidence that the acquisition of social support buffered the indirect impact of bullying on work engagement in a sample of 207 Vietnamese public sector professionals. This research suggests the provision of contextual resources is critically important to enhance employee positive experience of work in the face of workplace bullying. Journal: Public Management Review Pages: 6-26 Issue: 1 Volume: 22 Year: 2020 Month: 1 X-DOI: 10.1080/14719037.2019.1638438 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1638438 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:1:p:6-26 Template-Type: ReDIF-Article 1.0 Author-Name: François Grima Author-X-Name-First: François Author-X-Name-Last: Grima Author-Name: Irène Georgescu Author-X-Name-First: Irène Author-X-Name-Last: Georgescu Author-Name: Lionel Prud’Homme Author-X-Name-First: Lionel Author-X-Name-Last: Prud’Homme Title: How physicians cope with extreme overwork: an exploratory study of French public-sector healthcare professionals Abstract: Drawing upon the transactional stress theory, this study investigates how physicians cope with the evolution of their workload since the implementation of New Public Management (NPM). 25 interviews with physicians working in French public hospitals, reveal that physicians are using a multitude of coping strategies to deal with their work. Our results show that two resources influence the basis of the coping strategies: social support and the locus of control. Our analysis sheds new light on how the hospital management design may contribute to stressful working conditions. Moreover, this study highlights the unintended effects of NPM implementation. Journal: Public Management Review Pages: 27-47 Issue: 1 Volume: 22 Year: 2020 Month: 1 X-DOI: 10.1080/14719037.2019.1638440 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1638440 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:1:p:27-47 Template-Type: ReDIF-Article 1.0 Author-Name: Paresh Wankhade Author-X-Name-First: Paresh Author-X-Name-Last: Wankhade Author-Name: Peter Stokes Author-X-Name-First: Peter Author-X-Name-Last: Stokes Author-Name: Shlomo Tarba Author-X-Name-First: Shlomo Author-X-Name-Last: Tarba Author-Name: Peter Rodgers Author-X-Name-First: Peter Author-X-Name-Last: Rodgers Title: Work intensification and ambidexterity - the notions of extreme and ‘everyday’ experiences in emergency contexts: surfacing dynamics in the ambulance service Abstract: Many organizational contexts have experienced radical changes resulting in work intensification. Whilst emergency services face evident ‘macro-extreme’ challenges (emergencies, major traumas) employees also experience parallel, everyday ‘routine’ in micro-settings. How such micro-episodes interact with macro-extreme dynamics remains under-explored providing an opportunity to extend literature on micro-foundational organizational ambidexterity. This paper empirically examines these dynamics in the UK Ambulance Service by developing a conceptual model to explore the exploitative and explorative shifts and manifestations of work intensification. The findings demonstrate a recognition of macro-type intense-extremes impacts but less appreciation of their interaction with micro-situational mundane-extremes. Journal: Public Management Review Pages: 48-74 Issue: 1 Volume: 22 Year: 2020 Month: 1 X-DOI: 10.1080/14719037.2019.1642377 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1642377 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:1:p:48-74 Template-Type: ReDIF-Article 1.0 Author-Name: Foteini Kravariti Author-X-Name-First: Foteini Author-X-Name-Last: Kravariti Author-Name: Karen Johnston Author-X-Name-First: Karen Author-X-Name-Last: Johnston Title: Talent management: a critical literature review and research agenda for public sector human resource management Abstract: Drawing upon Talent Management (TM) literature from around the globe, we critically appraise the transferability of this human resource management strategy to the public sector. While TM has received scholarly attention in the private sector, it remains under-researched in the public sector. We address this deficit by employing a systematic review of TM research. The original contribution of this article is: (1) a definition of public sector talent and TM; (2) a discussion on TM applicability to public organizations by reviewing internal and external parameters influencing its implementation; and (3) a critical appraisal of TM’s transferability to the public sector. Journal: Public Management Review Pages: 75-95 Issue: 1 Volume: 22 Year: 2020 Month: 1 X-DOI: 10.1080/14719037.2019.1638439 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1638439 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:1:p:75-95 Template-Type: ReDIF-Article 1.0 Author-Name: Ann-Kristina Løkke Author-X-Name-First: Ann-Kristina Author-X-Name-Last: Løkke Author-Name: Sarah M. L. Krøtel Author-X-Name-First: Sarah M. L. Author-X-Name-Last: Krøtel Title: Performance evaluations of leadership quality and public sector leaders’ absenteeism Abstract: This paper investigates the effect of performance evaluation of leadership quality on leader sickness absence. While previous research has focused on how evaluation of leadership impacts employee sickness absence, we analyse how superiors’ and subordinates’ evaluations of leadership quality, as well as leaders’ self-evaluations, influence public leaders’ own absence. A longitudinal study of 335 Danish municipal leaders, 94 superiors, and 4,449 subordinates is conducted. Findings indicate that superiors’ evaluation of leadership quality compared to the leaders’ self-evaluation is important for public sector leaders’ absenteeism. Furthermore, findings show that leaders who are over-estimators have a higher absence frequency compared to under-estimators. Journal: Public Management Review Pages: 96-117 Issue: 1 Volume: 22 Year: 2020 Month: 1 X-DOI: 10.1080/14719037.2019.1638441 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1638441 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:1:p:96-117 Template-Type: ReDIF-Article 1.0 Author-Name: Peter M. Kruyen Author-X-Name-First: Peter M. Author-X-Name-Last: Kruyen Author-Name: Marieke Van Genugten Author-X-Name-First: Marieke Author-X-Name-Last: Van Genugten Title: Opening up the black box of civil servants’ competencies Abstract: Employees’ competencies are key to understanding individual performance. In this article, we investigate which competencies are considered important in government using the results of a survey among civil servants. Respondents listed 248 competencies they deemed necessary for their current and future job. To some degree, these competencies can be linked to three major governance philosophies, traditional Public Administration, New Public Management, and New Public Governance, but several other meaningful clusters of competencies can be distinguished as well, including creativity-related competencies and self-development skills. Based on our results, we draw lesson for civil servants and public (human resource) managers. Journal: Public Management Review Pages: 118-140 Issue: 1 Volume: 22 Year: 2020 Month: 1 X-DOI: 10.1080/14719037.2019.1638442 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1638442 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:1:p:118-140 Template-Type: ReDIF-Article 1.0 Author-Name: Elisabetta Trinchero Author-X-Name-First: Elisabetta Author-X-Name-Last: Trinchero Author-Name: Georgios Kominis Author-X-Name-First: Georgios Author-X-Name-Last: Kominis Author-Name: Adina Dudau Author-X-Name-First: Adina Author-X-Name-Last: Dudau Author-Name: Roxana Corduneanu Author-X-Name-First: Roxana Author-X-Name-Last: Corduneanu Title: With a little help from my friends: the positive contribution of teamwork to safety behaviour in public hospitals Abstract: Against the backdrop of decreased organizational slack in public sector organizations, we investigate the direct and indirect effect of teams on safety behaviour in an Italian acute care hospital. Quantitative and qualitative findings confirm the positive contribution of teams to individuals’ safety behaviour. The study contributes to the limited empirical research on safety behaviour in high-reliability settings as part of a wider conversation about public sector professionals under crisis. The findings can assist managers of public sector hospitals to facilitate conditions for effective team communication in the interest of patient safety, and can, conceivably, be extended to other public sector high-reliability settings. Journal: Public Management Review Pages: 141-160 Issue: 1 Volume: 22 Year: 2020 Month: 1 X-DOI: 10.1080/14719037.2019.1638443 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1638443 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:1:p:141-160 Template-Type: ReDIF-Article 1.0 Author-Name: Jesse W. Campbell Author-X-Name-First: Jesse W. Author-X-Name-Last: Campbell Title: Felt responsibility for change in public organizations: general and sector-specific paths Abstract: Employees may be a source of performance-enhancing innovation or an obstacle to its implementation. This article develops a model of felt responsibility for change that integrates general and public sector-specific components. Structural equation modelling using survey data collected from Korean government employees suggests that both transformational leadership and performance-based incentives influence change attitudes by strengthening an organization’s climate for innovation. The analysis also suggests that transformational leadership wields influence through reinforcing public service motivation. It is argued that this path is uniquely relevant to the implementation of reform in the public sector. Journal: Public Management Review Pages: 232-253 Issue: 2 Volume: 20 Year: 2018 Month: 2 X-DOI: 10.1080/14719037.2017.1302245 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1302245 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:2:p:232-253 Template-Type: ReDIF-Article 1.0 Author-Name: Adina Dudau Author-X-Name-First: Adina Author-X-Name-Last: Dudau Author-Name: Georgios Kominis Author-X-Name-First: Georgios Author-X-Name-Last: Kominis Author-Name: Melinda Szocs Author-X-Name-First: Melinda Author-X-Name-Last: Szocs Title: Innovation failure in the eye of the beholder: towards a theory of innovation shaped by competing agendas within higher education Abstract: This paper examines a case of perceived innovation failure in higher education, a service dominated by conflicting institutional logics of professionalism and markets. Through a mixed methodology investigating student attitudes to, and behaviour around, technological innovation, the paper makes a contribution to the public service innovation literature by focusing on duality in innovation outcomes. This is suggestive of an innovation typology in public services: professionalism-driven and consumerism-driven innovation. Journal: Public Management Review Pages: 254-272 Issue: 2 Volume: 20 Year: 2018 Month: 2 X-DOI: 10.1080/14719037.2017.1302246 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1302246 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:2:p:254-272 Template-Type: ReDIF-Article 1.0 Author-Name: Thomas Crispeels Author-X-Name-First: Thomas Author-X-Name-Last: Crispeels Author-Name: Jurgen Willems Author-X-Name-First: Jurgen Author-X-Name-Last: Willems Author-Name: Ilse Scheerlinck Author-X-Name-First: Ilse Author-X-Name-Last: Scheerlinck Title: Public–private collaborations in drug development: boosting innovation or alleviating risk? Abstract: Consistent with popular belief among certain academics, practitioners, and policy makers, we hypothesize that collaboration between private and public organizations promotes success. We test this hypothesis for data on clinical trial success. Contrary to this popular belief, our results do not support the beneficial effect of within- and cross-sector collaborations. In contrast, we find that trials from single private companies are four times more likely to be successful than are trials in which public and private organizations collaborate. Hence, our results indicate that companies engage with public partners to mitigate development risks, not to exchange knowledge or technologies with them. Journal: Public Management Review Pages: 273-292 Issue: 2 Volume: 20 Year: 2018 Month: 2 X-DOI: 10.1080/14719037.2017.1302247 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1302247 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:2:p:273-292 Template-Type: ReDIF-Article 1.0 Author-Name: Huanming Wang Author-X-Name-First: Huanming Author-X-Name-Last: Wang Author-Name: Wei Xiong Author-X-Name-First: Wei Author-X-Name-Last: Xiong Author-Name: Guangdong Wu Author-X-Name-First: Guangdong Author-X-Name-Last: Wu Author-Name: Dajian Zhu Author-X-Name-First: Dajian Author-X-Name-Last: Zhu Title: Public–private partnership in Public Administration discipline: a literature review Abstract: Public–private partnerships (PPPs) have become popular tools to deliver infrastructure and public services around the world. As an innovative public procurement approach, PPPs have drawn considerable attention from academic circles. In order to enhance our knowledge of PPPs, the authors conducted a systematic literature review of articles published in international journals of the Public Administration (PA) discipline. Four main topics in this discipline are identified by means of social network analysis, including PPP concept, risk sharing amongst PPP participants, the drivers of PPP adoption, and PPP performance. Seven propositions about the four topics are summarized. Directions for future research are also considered. Journal: Public Management Review Pages: 293-316 Issue: 2 Volume: 20 Year: 2018 Month: 2 X-DOI: 10.1080/14719037.2017.1313445 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1313445 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:2:p:293-316 Template-Type: ReDIF-Article 1.0 Author-Name: Stephen P. Osborne Author-X-Name-First: Stephen P. Author-X-Name-Last: Osborne Title: From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation? Journal: Public Management Review Pages: 225-231 Issue: 2 Volume: 20 Year: 2018 Month: 2 X-DOI: 10.1080/14719037.2017.1350461 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1350461 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:2:p:225-231 Template-Type: ReDIF-Article 1.0 Author-Name: Mariafrancesca Sicilia Author-X-Name-First: Mariafrancesca Author-X-Name-Last: Sicilia Author-Name: Ileana Steccolini Author-X-Name-First: Ileana Author-X-Name-Last: Steccolini Title: Public budgeting in search for an identity: state of the art and future challenges Journal: Public Management Review Pages: 905-910 Issue: 7 Volume: 19 Year: 2017 Month: 8 X-DOI: 10.1080/14719037.2016.1243809 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1243809 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:7:p:905-910 Template-Type: ReDIF-Article 1.0 Author-Name: Sara Giovanna Mauro Author-X-Name-First: Sara Giovanna Author-X-Name-Last: Mauro Author-Name: Lino Cinquini Author-X-Name-First: Lino Author-X-Name-Last: Cinquini Author-Name: Giuseppe Grossi Author-X-Name-First: Giuseppe Author-X-Name-Last: Grossi Title: Insights into performance-based budgeting in the public sector: a literature review and a research agenda Abstract: In the spirit of New Public Management (NPM), performance-based budgeting (PBB) has (re-)attracted the interest of both academics and practitioners. A wide variety of approaches and results have enlivened the debate on this topic, but the growing amount of theoretical and empirical works calls for systematization. Therefore, a systematic review is carried out on public management and accounting studies published in international academic journals from 1990 to 2014. Through descriptive and thematic investigations, this article explores the results achieved to date and identifies gaps and avenues for future research, answering two questions: What has been done? What else should be done? Journal: Public Management Review Pages: 911-931 Issue: 7 Volume: 19 Year: 2017 Month: 8 X-DOI: 10.1080/14719037.2016.1243810 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1243810 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:7:p:911-931 Template-Type: ReDIF-Article 1.0 Author-Name: Suresh Cuganesan Author-X-Name-First: Suresh Author-X-Name-Last: Cuganesan Title: The design of performance budgeting processes and managerial accountability relationships Abstract: Performance budgeting (PB) can play an important role in managerial accountability. Prior research focuses on the operation of PB as an information production device and concludes that its effects are shaped by context. Through a case study of reforms to government PB processes, the study extends understandings of how PB processes affect managerial accountability by showing how the design of PB shapes important elements of managerial accountability relationships that extend beyond information provision. A second contribution is in revealing how accountability arrangements come about through ‘micro-level’ interactions, comprising contests between participants in redesign processes. Journal: Public Management Review Pages: 954-971 Issue: 7 Volume: 19 Year: 2017 Month: 8 X-DOI: 10.1080/14719037.2016.1243811 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1243811 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:7:p:954-971 Template-Type: ReDIF-Article 1.0 Author-Name: Michael Di Francesco Author-X-Name-First: Michael Author-X-Name-Last: Di Francesco Author-Name: John Alford Author-X-Name-First: John Author-X-Name-Last: Alford Title: Balancing budget control and flexibility: the central finance agency as ‘responsive regulator’ Abstract: This paper explores how the increasing need for budget flexibility might be reconciled with the necessity for control of public money by reframing the relationship between central finance agencies and spending agencies in ‘regulatory’ terms. The need arises because governments increasingly face complex, non-routine problems, which require them to develop greater capacity for collaboration and ‘flexibility’. At the same time, the public expects government to be accountable for how resources are used, which is conventionally framed in terms of procedural regularity. After surveying the contours of flexibility and the different ways budgeting practices inhibit collaboration in the public sector, the paper uses responsive regulation perspectives to explore how reshaping the type of rules and the way they are applied, rather than fewer rules, is a preferred means of balancing central control and situational flexibility. Journal: Public Management Review Pages: 972-989 Issue: 7 Volume: 19 Year: 2017 Month: 8 X-DOI: 10.1080/14719037.2016.1243812 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1243812 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:7:p:972-989 Template-Type: ReDIF-Article 1.0 Author-Name: Abhisekh Ghosh Moulick Author-X-Name-First: Abhisekh Ghosh Author-X-Name-Last: Moulick Author-Name: Lori L. Taylor Author-X-Name-First: Lori L. Author-X-Name-Last: Taylor Title: Fiscal slack, budget shocks, and performance in public organizations: evidence from public schools Abstract: Some scholars equate fiscal slack with organizational inefficiency, while others argue that it is a useful environmental buffer. This study takes the first step in reconciling these opposing views, by classifying fiscal slack as absorbed and unabsorbed slack in public organizations. In a sample of 1,000 Texas public school districts over 17 years, fund balance (unabsorbed fiscal slack) does not seem to affect student performance, unless there is a major downward budget shock. In the absence of a negative budget shock, non-instructional spending per pupil (absorbed fiscal slack) has a negative impact on performance change in an average school district, but no meaningful impact on student performance during a major budget shock. Journal: Public Management Review Pages: 990-1005 Issue: 7 Volume: 19 Year: 2017 Month: 8 X-DOI: 10.1080/14719037.2016.1243813 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1243813 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:7:p:990-1005 Template-Type: ReDIF-Article 1.0 Author-Name: Maria Isabel Brun-Martos Author-X-Name-First: Maria Isabel Author-X-Name-Last: Brun-Martos Author-Name: Irvine Lapsley Author-X-Name-First: Irvine Author-X-Name-Last: Lapsley Title: Democracy, governmentality and transparency: participatory budgeting in action Abstract: This paper examines initiatives in participatory budgeting (PB) in a city in the United Kingdom, a country which is a slow adopter of PB. While there are UK initiatives on PB, these are developmental. Nevertheless, this study underlines the potential of PB in an Anglo-Saxon context. The finance of local government and cities is notoriously opaque. PB has the potential to enhance both democratic accountability and effective city management through transparency. This study reveals a city which is profitably engaged with democratizing its budgetary activities and seeking to achieve greater transparency for its citizens and managers through the modernization of established practice. Journal: Public Management Review Pages: 1006-1021 Issue: 7 Volume: 19 Year: 2017 Month: 8 X-DOI: 10.1080/14719037.2016.1243814 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1243814 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:7:p:1006-1021 Template-Type: ReDIF-Article 1.0 Author-Name: Niklas Wällstedt Author-X-Name-First: Niklas Author-X-Name-Last: Wällstedt Author-Name: Roland Almqvist Author-X-Name-First: Roland Author-X-Name-Last: Almqvist Title: Budgeting and the construction of entities: struggles to negotiate change in Swedish municipalities Abstract: Budgeting has endured changes in management ideals, because it supports an instrumental rationality in which organizations should use their own resources to produce their own results. Budgeting depends on and enforces traditional and transactional systems based on predefined entities, such as single-purpose organizations and measurable outputs. This study investigates this issue and asks what types of entities budgeting needs, and where and when these entities can be negotiated and reconstructed. This study shows that budgeting and its reinforcement of traditional and transactional systems makes it difficult to proceed towards new management ideals based on cooperation, sharing, and responsiveness. Journal: Public Management Review Pages: 1022-1045 Issue: 7 Volume: 19 Year: 2017 Month: 8 X-DOI: 10.1080/14719037.2016.1243815 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1243815 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:7:p:1022-1045 Template-Type: ReDIF-Article 1.0 Author-Name: Pieter Bleyen Author-X-Name-First: Pieter Author-X-Name-Last: Bleyen Author-Name: Daniel Klimovský Author-X-Name-First: Daniel Author-X-Name-Last: Klimovský Author-Name: Geert Bouckaert Author-X-Name-First: Geert Author-X-Name-Last: Bouckaert Author-Name: Christoph Reichard Author-X-Name-First: Christoph Author-X-Name-Last: Reichard Title: Linking budgeting to results? Evidence about performance budgets in European municipalities based on a comparative analytical model Abstract: This article contributes to the debate on the incorporation of performance information in European local government budgets. At the core is the development of an analytical model for comparing efforts of performance budgeting (PB). Evidence in ten cases indicates that performance structures and the span of performance differ, that performance indicators are far from always measuring outcomes or outputs, and that future and past performance figures are often absent. Nevertheless similar learning trajectories do exist. Possible explanations for the variation involve the varying degrees of reform implementation, experience with PB and prevailing institutional arrangements. Journal: Public Management Review Pages: 932-953 Issue: 7 Volume: 19 Year: 2017 Month: 8 X-DOI: 10.1080/14719037.2016.1243837 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1243837 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:7:p:932-953 Template-Type: ReDIF-Article 1.0 Author-Name: Walter Kickert Author-X-Name-First: Walter Author-X-Name-Last: Kickert Author-Name: Edoardo Ongaro Author-X-Name-First: Edoardo Author-X-Name-Last: Ongaro Title: Influence of EU (and IMF) on domestic consolidation and reform: Introduction Journal: Public Management Review Pages: 1261-1264 Issue: 9 Volume: 21 Year: 2019 Month: 9 X-DOI: 10.1080/14719037.2019.1630140 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1630140 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:9:p:1261-1264 Template-Type: ReDIF-Article 1.0 Author-Name: Niamh Hardiman Author-X-Name-First: Niamh Author-X-Name-Last: Hardiman Author-Name: Calliope Spanou Author-X-Name-First: Calliope Author-X-Name-Last: Spanou Author-Name: Joaquim Filipe Araújo Author-X-Name-First: Joaquim Filipe Author-X-Name-Last: Araújo Author-Name: Muiris MacCarthaigh Author-X-Name-First: Muiris Author-X-Name-Last: MacCarthaigh Title: Tangling with the Troika: ‘domestic ownership’ as political and administrative engagement in Greece, Ireland, and Portugal Abstract: This paper analyses variation in the degrees of difficulty involved in negotiating and implementing loan programmes with the international lenders in Greece, Ireland, and Portugal. All three countries displayed high degrees of ultimate compliance with fiscal consolidation and structural adjustment conditionality, but the pace of implementation varied significantly. This paper argues that ‘domestic ownership’ of the loan programmes is a key determinant of outcomes, understood in terms of two dimensions: negotiating capacity and implementation capacity. Empirical evidence confirms that these concepts provide a strong explanatory framework for understanding variation in relations between national governments and the international lenders. Journal: Public Management Review Pages: 1265-1286 Issue: 9 Volume: 21 Year: 2019 Month: 9 X-DOI: 10.1080/14719037.2019.1618385 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1618385 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:9:p:1265-1286 Template-Type: ReDIF-Article 1.0 Author-Name: Aleksandrs Cepilovs Author-X-Name-First: Aleksandrs Author-X-Name-Last: Cepilovs Author-Name: Zoltán Török Author-X-Name-First: Zoltán Author-X-Name-Last: Török Title: The politics of fiscal consolidation and reform under external constraints in the European periphery: comparative study of Hungary and Latvia Abstract: This article investigates the diverse experiences of fiscal consolidation under external constraints in Hungary and Latvia. The financial crisis that hit in the early years of the twenty-first century had a profound effect on the economies of many EU member states. The responses, however, were diverse. Some countries, such as Latvia, implemented deep consolidation within a relatively short amount of time, while retaining political stability. Other countries, such as Hungary, went through an extensive period of fiscal consolidation, and experienced a significant shift in domestic politics. This paper looks at the factors explaining the variety of responses to the crisis. Journal: Public Management Review Pages: 1287-1306 Issue: 9 Volume: 21 Year: 2019 Month: 9 X-DOI: 10.1080/14719037.2019.1618384 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1618384 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:9:p:1287-1306 Template-Type: ReDIF-Article 1.0 Author-Name: Diego Badell Author-X-Name-First: Diego Author-X-Name-Last: Badell Author-Name: Fabrizio Di Mascio Author-X-Name-First: Fabrizio Author-X-Name-Last: Di Mascio Author-Name: Alessandro Natalini Author-X-Name-First: Alessandro Author-X-Name-Last: Natalini Author-Name: Edoardo Ongaro Author-X-Name-First: Edoardo Author-X-Name-Last: Ongaro Author-Name: Francesco Stolfi Author-X-Name-First: Francesco Author-X-Name-Last: Stolfi Author-Name: Tamyko Ysa Author-X-Name-First: Tamyko Author-X-Name-Last: Ysa Title: Too big to fail? The dynamics of EU influence and fiscal consolidation in Italy and Spain (2008–2016) Abstract: The article studies the dynamics of fiscal consolidation and public sector reforms in Italy and Spain under the EU governance that took shape as a reaction to the Eurozone crisis. We show how three types of EU pressure – fiscal and economic coordination rules, conditionality, and back-room diplomacy have operated in conjunction. We also show that Italy was more willing than Spain to resist EU pressure. Based on a Two-Level Game framework, we argue that this can be explained by the greater opposition to European integration that has developed in Italy compared to Spain. Journal: Public Management Review Pages: 1307-1329 Issue: 9 Volume: 21 Year: 2019 Month: 9 X-DOI: 10.1080/14719037.2019.1618386 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1618386 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:9:p:1307-1329 Template-Type: ReDIF-Article 1.0 Author-Name: Walter Kickert Author-X-Name-First: Walter Author-X-Name-Last: Kickert Author-Name: Tiina Randma-Liiv Author-X-Name-First: Tiina Author-X-Name-Last: Randma-Liiv Title: No direct influence of EU on domestic consolidation and reform: two fiscal ‘hardliners’, Netherlands and Estonia Abstract: In the Netherlands and Estonia, the European Union (EU) did not exert direct influence on domestic fiscal consolidation. They managed to resolve their fiscal crises and balance their budgets without external financial assistance, thanks to strict fiscal discipline. Yet, domestic consolidations in both countries were to some extent influenced by the EU. The Netherlands was subject to excessive deficit procedure. Estonia was indirectly influenced because of its top priority to join the Eurozone. This paper begins with a conceptual look at EU influencing. Then, fiscal discipline and consolidation in the Netherlands and Estonia are explored, especially their similarities and differences. Journal: Public Management Review Pages: 1330-1347 Issue: 9 Volume: 21 Year: 2019 Month: 9 X-DOI: 10.1080/14719037.2018.1502949 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1502949 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:9:p:1330-1347 Template-Type: ReDIF-Article 1.0 Author-Name: Walter Kickert Author-X-Name-First: Walter Author-X-Name-Last: Kickert Author-Name: Edoardo Ongaro Author-X-Name-First: Edoardo Author-X-Name-Last: Ongaro Title: Influence of the EU (and the IMF) on domestic cutback management: a nine-country comparative analysis Abstract: The influence of the EU (and the IMF) on domestic cutback management were studied in nine European countries. In this concluding article, a cross-country comparative analysis is presented. The influence of the EU and the IMF being most evident in bailed-out countries, we first take a closer look at the loan programmes in Greece, Ireland, Portugal, and Spain, plus the hardly-known earlier bailouts in Hungary and Latvia. We then turn to two factors that influence cutbacks and reforms: economics and politics. Finally, the concept of the influence of the EU (and the IMF) is differentiated into degrees and types of influence. Journal: Public Management Review Pages: 1348-1367 Issue: 9 Volume: 21 Year: 2019 Month: 9 X-DOI: 10.1080/14719037.2019.1618383 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1618383 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:9:p:1348-1367 Template-Type: ReDIF-Article 1.0 Author-Name: John M. Bryson Author-X-Name-First: John M. Author-X-Name-Last: Bryson Author-Name: Lauren Hamilton Edwards Author-X-Name-First: Lauren Hamilton Author-X-Name-Last: Edwards Author-Name: David M. Van Slyke Author-X-Name-First: David M. Author-X-Name-Last: Van Slyke Title: Getting strategic about strategic planning research Abstract: This introduction to the special issue on strategic planning has four main parts. First comes a discussion of what makes public-sector strategic planning strategic. This discussion is meant to reduce confusion about what strategic planning is and is not. Next, we introduce in detail the five articles in the special issue and note their unique contributions to strategic planning research. Third, we provide a broad assessment of the current state of strategic planning research organized in terms of prominent themes in the literature and our assessment of how the articles address voids related to the themes. The themes are: how should strategic planning be conceptualized and defined? How should it be studied? How does strategic planning work, or not? What are the outcomes of strategic planning? What contributes to strategic planning success? Finally, we offer conclusions and an agenda for future research. Journal: Public Management Review Pages: 317-339 Issue: 3 Volume: 20 Year: 2018 Month: 3 X-DOI: 10.1080/14719037.2017.1285111 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1285111 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:3:p:317-339 Template-Type: ReDIF-Article 1.0 Author-Name: Bert George Author-X-Name-First: Bert Author-X-Name-Last: George Author-Name: Sebastian Desmidt Author-X-Name-First: Sebastian Author-X-Name-Last: Desmidt Author-Name: Eva Cools Author-X-Name-First: Eva Author-X-Name-Last: Cools Author-Name: Anita Prinzie Author-X-Name-First: Anita Author-X-Name-Last: Prinzie Title: Cognitive styles, user acceptance and commitment to strategic plans in public organizations: an empirical analysis Abstract: Given the lack of insights into the micro-determinants of strategic planning (SP) in public organizations, this study uses information-processing theory and self-efficacy theory to investigate individual-level predictors of commitment to strategic plans among planning team members (PTMs). Specifically, we investigate whether plan commitment is contingent upon the fit between PTMs’ preferred way of information-processing (i.e. their cognitive style) and the information-processing characteristics underlying SP processes in public organizations. Based on data gathered with 439 PTMs from 203 Flemish municipalities, we find that PTMs with a creating and planning style are committed to strategic plans because they deem SP useful. Journal: Public Management Review Pages: 340-359 Issue: 3 Volume: 20 Year: 2018 Month: 3 X-DOI: 10.1080/14719037.2017.1285112 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1285112 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:3:p:340-359 Template-Type: ReDIF-Article 1.0 Author-Name: David Lee Author-X-Name-First: David Author-X-Name-Last: Lee Author-Name: Michael McGuire Author-X-Name-First: Michael Author-X-Name-Last: McGuire Author-Name: Jong Ho Kim Author-X-Name-First: Jong Ho Author-X-Name-Last: Kim Title: Collaboration, strategic plans, and government performance: the case of efforts to reduce homelessness Abstract: Practice has outpaced our empirical knowledge of the role and impact of collaboration on the design and effect of strategic plans. It is this lack of awareness and understanding of the phenomenon that motivates the research presented in this paper. We explore empirically the linkage between collaboratively developed strategic plans and governmental effort to ameliorate a public problem through a mixed-method approach using panel data analysis. The findings demonstrate that the existence of a collaborative strategic plan and the presence of various components of a plan’s design increase the number of beds made available for homeless individuals in the US. Homelessness is one of the most intractable social and economic problems in the US, but our analysis demonstrates that a collaborative plan design can be one mechanism to help address the problem. Journal: Public Management Review Pages: 360-376 Issue: 3 Volume: 20 Year: 2018 Month: 3 X-DOI: 10.1080/14719037.2017.1285113 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1285113 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:3:p:360-376 Template-Type: ReDIF-Article 1.0 Author-Name: Jordan Tama Author-X-Name-First: Jordan Author-X-Name-Last: Tama Title: How an agency’s responsibilities and political context shape government strategic planning: evidence from US Federal agency quadrennial reviews Abstract: This paper extends the strategic planning literature by developing four original propositions about factors that affect the conduct of strategic reviews by government agencies. The propositions highlight how a strategic review’s design, analytical tools, and content are influenced by the extent of an agency’s reliance on collaboration or capital investments, the strength of an agency’s political support, and the existence or absence of a legislative mandate for a review. A plausibility probe involving qualitative analysis of three major quadrennial reviews by US national security agencies generates evidence that is largely consistent with the propositions. Journal: Public Management Review Pages: 377-396 Issue: 3 Volume: 20 Year: 2018 Month: 3 X-DOI: 10.1080/14719037.2017.1285114 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1285114 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:3:p:377-396 Template-Type: ReDIF-Article 1.0 Author-Name: Åge Johnsen Author-X-Name-First: Åge Author-X-Name-Last: Johnsen Title: Impacts of strategic planning and management in municipal government: an analysis of subjective survey and objective production and efficiency measures in Norway Abstract: This article analyses impacts of formal strategic planning, strategic types, stakeholder involvement, and their interactions on performance in Norwegian municipalities. Internal stakeholders often overstate their organization’s performance. Therefore, the analysis complements subjective survey data on strategic planning, strategy content and the senior officials’ perceptions of the impacts of the strategic planning, with more objective administrative data of municipal production, efficiency and change in efficiency. Moderated multiple regression analyses show that strategic planning and a defender strategy had positive perceived impacts. The analyses with administrative data for performance showed little significant positive impacts of strategic planning, strategy content and stakeholder involvement. Journal: Public Management Review Pages: 397-420 Issue: 3 Volume: 20 Year: 2018 Month: 3 X-DOI: 10.1080/14719037.2017.1285115 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1285115 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:3:p:397-420 Template-Type: ReDIF-Article 1.0 Author-Name: Denita Cepiku Author-X-Name-First: Denita Author-X-Name-Last: Cepiku Author-Name: Filippo Giordano Author-X-Name-First: Filippo Author-X-Name-Last: Giordano Author-Name: Andrea Bonomi Savignon Author-X-Name-First: Andrea Bonomi Author-X-Name-Last: Savignon Title: Does strategy rhyme with austerity? Abstract: A two-way relation links austerity to strategy, although the two literatures have not influenced each other much. On one hand, global economic and financial crises are expected to influence strategic planning practices of public managers struggling to ensure that while their organizations shrink they remain functional and effective. On the other, the type of strategic planning adopted is expected to influence the effectiveness of the crisis management strategy. Both links have been explored; however, theoretical research is not in agreement, while empirical research has focused on budget behaviours and has so far produced inconclusive results. We pose the following research questions: What are the effects of austerity on strategic planning practices? Does the type of strategic planning matter for crisis management? We analyse strategic behaviours of the largest fifteen Italian cities during the crisis and their effects. Decision-making behaviour is grouped under five different models: formal strategic planning, logical incrementalism, a combination of formal strategic planning and logical incrementalism (blended approach), disjointed incrementalism and inertia. Journal: Public Management Review Pages: 421-443 Issue: 3 Volume: 20 Year: 2018 Month: 3 X-DOI: 10.1080/14719037.2017.1285116 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1285116 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:3:p:421-443 Template-Type: ReDIF-Article 1.0 Author-Name: Hai (David) Guo Author-X-Name-First: Hai (David) Author-X-Name-Last: Guo Author-Name: Alfred Tat-Kei Ho Author-X-Name-First: Alfred Tat-Kei Author-X-Name-Last: Ho Title: Support for contracting-out and public-private partnership: exploring citizens’ perspectives Abstract: Many studies have evaluated the merits and challenges of contracting-out and public-private partnership (PPP). However, few studies have examined citizens’ views of these alternative service-delivery mechanisms and what factors influence their views. Using results from a citizen survey of a mid-sized US city, the present study investigates how consumerism, the citizenry framework, and symbolic institutionalism influence public support for contracting-out and PPP. Our findings show that symbolic institutionalism provides the most significant and consistent explanation of public support for the mechanisms. Implications for public management practices and future research, especially on creating and capturing value through PPP, are discussed. Journal: Public Management Review Pages: 629-649 Issue: 5 Volume: 21 Year: 2019 Month: 5 X-DOI: 10.1080/14719037.2018.1487576 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1487576 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:5:p:629-649 Template-Type: ReDIF-Article 1.0 Author-Name: Wisanupong Potipiroon Author-X-Name-First: Wisanupong Author-X-Name-Last: Potipiroon Author-Name: Angsuthon Srisuthisa-ard Author-X-Name-First: Angsuthon Author-X-Name-Last: Srisuthisa-ard Author-Name: Sue Faerman Author-X-Name-First: Sue Author-X-Name-Last: Faerman Title: Public service motivation and customer service behaviour: testing the mediating role of emotional labour and the moderating role of gender Abstract: Prior research indicates that public service motivation (PSM) provides a motivational base for effective emotion regulation. This study extends this body of research by investigating how service workers in different gender groups regulate their emotions during service transactions. Analysis of survey data from public service workers in Thailand showed that ‘deep acting’ is the primary emotional labour strategy-linking PSM and customer service behaviour (CSB), whereas ‘surface acting’ does not play a mediating role. The results further revealed that PSM has a stronger association with male workers’ CSB only via deep acting. Theoretical and practical contributions are discussed. Journal: Public Management Review Pages: 650-668 Issue: 5 Volume: 21 Year: 2019 Month: 5 X-DOI: 10.1080/14719037.2018.1500629 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1500629 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:5:p:650-668 Template-Type: ReDIF-Article 1.0 Author-Name: Jan Wynen Author-X-Name-First: Jan Author-X-Name-Last: Wynen Author-Name: Wouter Van Dooren Author-X-Name-First: Wouter Author-X-Name-Last: Van Dooren Author-Name: Jan Mattijs Author-X-Name-First: Jan Author-X-Name-Last: Mattijs Author-Name: Carl Deschamps Author-X-Name-First: Carl Author-X-Name-Last: Deschamps Title: Linking turnover to organizational performance: the role of process conformance Abstract: Despite substantial evidence for the negative effect of turnover on performance, several studies also note offsetting positive effects hereby recognizing an optimal rate of turnover. These mixed results stress the need to examine under which conditions turnover is more harmful or beneficial to the organization. Using panel data from 30 divisions of the same agency, this study examines the impact of process conformance – the extent to which there are prescribed standards and rules related to the task. Results support a non-linear, inverted U-shaped relationship for those tasks with a high process conformance. Journal: Public Management Review Pages: 669-685 Issue: 5 Volume: 21 Year: 2019 Month: 5 X-DOI: 10.1080/14719037.2018.1503704 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1503704 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:5:p:669-685 Template-Type: ReDIF-Article 1.0 Author-Name: Christian Nitzl Author-X-Name-First: Christian Author-X-Name-Last: Nitzl Author-Name: MariaFrancesca Sicilia Author-X-Name-First: MariaFrancesca Author-X-Name-Last: Sicilia Author-Name: Ileana Steccolini Author-X-Name-First: Ileana Author-X-Name-Last: Steccolini Title: Exploring the links between different performance information uses, NPM cultural orientation, and organizational performance in the public sector Abstract: This paper looks at how the relationship between performance measurement system use(s) and organizational performance is affected by the type of performance information use and moderated by New Public Management (NPM) cultural orientation. Analysing data from a survey of Italian public managers, it shows that only monitoring and attention-focusing types of uses of performance measures are directly associated with organizational performance, whereas strategic-decision-making and legitimizing uses are not directly related with organizational performance. Moreover, an NPM orientation moderates positively the relationship between monitoring uses of performance information on organizational performance, and negatively the relationship between legitimizing uses and organizational performance. Journal: Public Management Review Pages: 686-710 Issue: 5 Volume: 21 Year: 2019 Month: 5 X-DOI: 10.1080/14719037.2018.1508609 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1508609 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:5:p:686-710 Template-Type: ReDIF-Article 1.0 Author-Name: Richard Burke Author-X-Name-First: Richard Author-X-Name-Last: Burke Author-Name: Istemi Demirag Author-X-Name-First: Istemi Author-X-Name-Last: Demirag Title: Risk management by SPV partners in toll road public private partnerships Abstract: Research on risk management in Public Private Partnerships (PPPs) has largely overlooked that the Special Purpose Vehicle (SPV) is made up of several project partners with different interests and objectives to manage risk. This paper makes an important contribution to this literature as it articulates SPV partners’ perceptions of how they manage risk in toll road PPPs. Our case studies show that the different skillsets of both the international and domestic partners with their sub-contractors provide opportunities for mitigating and managing risk but also pose potential problems in terms of measuring and obtaining value for money for taxpayers. Journal: Public Management Review Pages: 711-731 Issue: 5 Volume: 21 Year: 2019 Month: 5 X-DOI: 10.1080/14719037.2018.1523450 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1523450 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:5:p:711-731 Template-Type: ReDIF-Article 1.0 Author-Name: Can Chen Author-X-Name-First: Can Author-X-Name-Last: Chen Author-Name: Yanbing Han Author-X-Name-First: Yanbing Author-X-Name-Last: Han Title: Following the money: The political determinants of E-fiscal transparency in US states Abstract: This research utilizes a unique panel data set (2009 to 2013) on the evolution of US state fiscal transparency websites and explores the political determinants of E-fiscal transparency. The dynamic panel data analysis reveals that divided government and Democratic governor exert a positive effect on state e-fiscal transparency, while the effect of political polarization is shown to be negative. Furthermore, there is some evidence to show that the fiscal variable of debt stock moderates the relationship between democratic political ideology and state E-fiscal transparency. Finally, there is a positive spillover effect in state E-fiscal transparency. Journal: Public Management Review Pages: 732-754 Issue: 5 Volume: 21 Year: 2019 Month: 5 X-DOI: 10.1080/14719037.2018.1523451 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1523451 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:5:p:732-754 Template-Type: ReDIF-Article 1.0 Author-Name: Michele Tantardini Author-X-Name-First: Michele Author-X-Name-Last: Tantardini Title: Routine and nonroutine performance information: an assessment about substitution and complementarity Abstract: This article investigates the substitution and complementarity effect that organizational social capital generates between two different types of performance information: nonroutine and routine performance information. The study of this topic is important since it offers a better understanding of how public managers inform their decision-making. Using department level data from 57 counties in Florida, this article finds that departments with higher levels of organizational social capital are more likely to complement the use of both routine and nonroutine performance information. Thus, the article reinforces the role and importance that organizational social capital plays into well-established and consolidated managerial practices. Journal: Public Management Review Pages: 755-774 Issue: 5 Volume: 21 Year: 2019 Month: 5 X-DOI: 10.1080/14719037.2018.1523452 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1523452 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:5:p:755-774 Template-Type: ReDIF-Article 1.0 Author-Name: Christian Grönroos Author-X-Name-First: Christian Author-X-Name-Last: Grönroos Title: Reforming public services: does service logic have anything to offer? Abstract: This article discusses what service management and the logic of service (SL) can offer to public service management. There are no real inbuilt differences between public and private service organizations and no reasons why public service organizations (PSOs) would be less efficient and less service-focussed and oriented towards service users than private service organizations. Good service management rather than privatization is required to make a PSO more efficient and effectively outward-oriented. Service-focussed value creation management and how service logic can be applied by PSOs to enable them to transform to outward-focussed service organizations are discussed. A change framework is presented. Journal: Public Management Review Pages: 775-788 Issue: 5 Volume: 21 Year: 2019 Month: 5 X-DOI: 10.1080/14719037.2018.1529879 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1529879 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:5:p:775-788 Template-Type: ReDIF-Article 1.0 Author-Name: Ally R. Memon Author-X-Name-First: Ally R. Author-X-Name-Last: Memon Author-Name: Tony Kinder Author-X-Name-First: Tony Author-X-Name-Last: Kinder Title: Co-location as a catalyst for service innovation: a study of Scottish health and social care Abstract: Academic literature and policy on co-location of local public services focus on the cost benefits. Other benefits and outcomes of co-location, including service innovations benefiting users, are under-conceptualized. This paper suggests a framework for evaluating co-location as a learning environment for innovation, drawing on new case studies of five Community Health Partnerships in Scotland charged with more closely coordinating health and social care. We conclude that partnerships using co-location are benefiting from additional service innovations. Journal: Public Management Review Pages: 381-405 Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1177107 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1177107 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:381-405 Template-Type: ReDIF-Article 1.0 Author-Name: James Gerard Caillier Author-X-Name-First: James Gerard Author-X-Name-Last: Caillier Author-Name: Yongjin Sa Author-X-Name-First: Yongjin Author-X-Name-Last: Sa Title: Do transformational-oriented leadership and transactional-oriented leadership have an impact on whistle-blowing attitudes? A longitudinal examination conducted in US federal agencies Abstract: The benefits of effective leadership practices have often been examined. However, little is known about how these practices impact the perceptions of agency employees regarding whistle-blowing. For instance, only two cross-sectional studies were found to examine an association between transformational leadership (the most often studied leadership practice) and whistle-blowing attitudes. To extend these studies, we examined the relationship between transformational-oriented leadership behaviours and whistle-blowing attitudes using panel data. The findings revealed that transformational-oriented leadership increased the extent to which employees in agencies felt they could disclose wrongdoing without facing retaliation. Transactional-oriented leadership was also found to have a positive effect on these whistle-blowing behaviours; however, the effect size was smaller. The implications of these findings are thoroughly discussed in the article. Journal: Public Management Review Pages: 406-422 Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1177109 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1177109 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:406-422 Template-Type: ReDIF-Article 1.0 Author-Name: Soma Pillay Author-X-Name-First: Soma Author-X-Name-Last: Pillay Author-Name: P. S. Reddy Author-X-Name-First: P. S. Author-X-Name-Last: Reddy Author-Name: Damian Morgan Author-X-Name-First: Damian Author-X-Name-Last: Morgan Title: Institutional isomorphism and whistle-blowing intentions in public sector institutions Abstract: Over the years the new institutionalism in public sector analysis has contributed significantly to our understanding of the dynamics of public sector institutions. While it has moved research away from behavioural explanations to recognizing political and cultural contexts, the focus on public sector institutions has been minimal. This research examines, by self-report questionnaire from employees in two government organizations, how institutional mechanisms shape whistle-blowing intentions within the context of a developing country. Despite the country context, findings from this study are encouraging in that participants’ intentions to blow the whistle were found, generally, to be strong. Journal: Public Management Review Pages: 423-442 Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1178322 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1178322 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:423-442 Template-Type: ReDIF-Article 1.0 Author-Name: Joris van der Voet Author-X-Name-First: Joris Author-X-Name-Last: van der Voet Author-Name: Bram Steijn Author-X-Name-First: Bram Author-X-Name-Last: Steijn Author-Name: Ben S. Kuipers Author-X-Name-First: Ben S. Author-X-Name-Last: Kuipers Title: What’s in it for others? The relationship between prosocial motivation and commitment to change among youth care professionals Abstract: This study assesses the relationship between prosocial motivation and commitment to change among youth care professionals. We draw on person–environment fit theory to propose that this relationship is conditional on employees’ perceived meaningfulness of the change for society and clients. Our results confirm the expected positive relationship between prosocial motivation and commitment to change. Our analysis suggests that the moderating relationship between prosocial motivation, client meaningfulness and commitment to change should be understood as a substitutive relationship: both prosocial motivation and client meaningfulness are sufficient conditions, but the presence of both is not a necessary condition for commitment to change. Journal: Public Management Review Pages: 443-462 Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1183699 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1183699 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:443-462 Template-Type: ReDIF-Article 1.0 Author-Name: Shih-Jiunn Shi Author-X-Name-First: Shih-Jiunn Author-X-Name-Last: Shi Title: The bounded welfare pluralism: public–private partnerships under social management in China Abstract: This article discusses a new public–private partnership promoted by an emerging social management agenda in China. Based on an analysis of recent developments in social policy, the present study suggests that the inherent logic and local practice of social management has crowded out the space for societal sectors despite the proclaimed recognition of their social contribution. The collaboration of public and private entities in welfare provision by social management may end up merely co-opting civic organizations into taking responsibility for meeting welfare targets over which they have scant influence, while providing little support for them to thrive and prosper. Journal: Public Management Review Pages: 463-478 Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1183700 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1183700 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:463-478 Template-Type: ReDIF-Article 1.0 Author-Name: Min Young Kim Author-X-Name-First: Min Young Author-X-Name-Last: Kim Author-Name: Sung Min Park Author-X-Name-First: Sung Min Author-X-Name-Last: Park Title: Antecedents and outcomes of acceptance of performance appraisal system in Korean non-profit organizations Abstract: This study identifies the antecedents of non-profit public service motivation (NPSM) and employee outcomes using Korean non-profit acceptance of performance appraisal system (APAS) survey data. We test an NPSM model and examine the concept through public service motivation (PSM) in the non-profit sector. We then apply findings on work motivation, PSM, and performance appraisal systems to quantitative research and test several hypotheses concerning how (1) the non-profit sector’s APAS affects and uniquely shapes non-profit workers’ motivation, (2) NPSM relates to organizational trust, and (3) organizational characteristics affect Korean non-profit employees. We discuss our findings’ implications for non-profit theory and practice. Journal: Public Management Review Pages: 479-500 Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1195436 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1195436 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:479-500 Template-Type: ReDIF-Article 1.0 Author-Name: Ingo Bode Author-X-Name-First: Ingo Author-X-Name-Last: Bode Author-Name: Johannes Lange Author-X-Name-First: Johannes Author-X-Name-Last: Lange Author-Name: Markus Märker Author-X-Name-First: Markus Author-X-Name-Last: Märker Title: Caught in organized ambivalence: institutional complexity and its implications in the German hospital sector Abstract: Worldwide, public service-providing organizations confront regulatory hybridization. While their societal mission persists, they are expected to become more business-like. Drawing on theory concerned with institutional complexity and ambivalence in organizations, this article illuminates the case of German acute care hospitals. We depict the emergence of market orientation in this industry, its structural impact and major sensemaking patterns at the site level. In our multiple case study, we find ‘organized ambivalence’ shaping the institutional context and affecting the undertakings’ internal life. Thus, regulatory hybridization tends to create certain traps – which challenges ideas according to which it helps improve public management. Journal: Public Management Review Pages: 501-517 Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1195437 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1195437 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:501-517 Template-Type: ReDIF-Article 1.0 Author-Name: Luu Trong Tuan Author-X-Name-First: Luu Author-X-Name-Last: Trong Tuan Title: Reform in public organizations: the roles of ambidextrous leadership and moderating mechanisms Abstract: Reform in public organizations is vital to the improvement of public services and public trust. The primary aim in this research is to investigate the role of ambidextrous leadership in catalysing organizational reform. The research further seeks an insight into moderating mechanisms for this effect. The research employed a two-wave research design to collect data from 531 employees and 186 department managers working in governmental agencies in Vietnam context. The results from the data analysis shed light on the effect of ambidextrous leadership on organizational reform as well as the mechanisms in which employees’ role breadth self-efficacy and public service motivation moderate such an effect. Journal: Public Management Review Pages: 518-541 Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1195438 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1195438 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:518-541 Template-Type: ReDIF-Article 1.0 Author-Name: William L. Swann Author-X-Name-First: William L. Author-X-Name-Last: Swann Title: Modelling the relationship between entrepreneurial orientation, organizational integration, and programme performance in local sustainability Abstract: Empirical analyses testing the impacts of entrepreneurial orientation (EO) remain lacking in public sector research despite strong normative expectations for public managers to foster a culture of innovativeness, risk-taking, proactiveness, and accountability in their organizations. Drawing data from a nationwide survey of the US local governments, this research uses structural equation modelling to examine relationships between EO, organizational integration processes, and performance in the Energy Efficiency and Conservation Block Grant (EECBG) programme. The study finds that EO positively influences programme performance, but does so indirectly by enhancing knowledge sharing, interorganizational collaboration, and performance information use. Practical and theoretical implications are discussed. Journal: Public Management Review Pages: 542-565 Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1199729 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1199729 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:542-565 Template-Type: ReDIF-Article 1.0 Author-Name: Sanja Korac Author-X-Name-First: Sanja Author-X-Name-Last: Korac Author-Name: Iris Saliterer Author-X-Name-First: Iris Author-X-Name-Last: Saliterer Author-Name: Richard M. Walker Author-X-Name-First: Richard M. Author-X-Name-Last: Walker Title: Analysing the environmental antecedents of innovation adoption among politicians and public managers Abstract: This study presents evidence on public innovation from the perspectives of politicians and public managers. Environmental antecedents are analysed with regard to their impact on innovation adoption. Data are drawn from a survey of over 600 mayors and managers in Austrian local government. Results show that they identify the same innovation types but indicate different antecedents of innovation adoption. Findings for managers are broadly in line with results from larger jurisdictions. Since there are crucial dissimilarities in the factors explaining the adoption of innovation, we suggest that politicians and managers both be included in future studies of local government innovation. Journal: Public Management Review Pages: 566-587 Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1200119 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1200119 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:566-587 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Correction to: Bode, Lange and Märker, Caught in organized ambivalence: institutional complexity and its implications in the German hospital sector Journal: Public Management Review Pages: i-i Issue: 4 Volume: 19 Year: 2017 Month: 4 X-DOI: 10.1080/14719037.2016.1221592 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1221592 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:4:p:i-i Template-Type: ReDIF-Article 1.0 Author-Name: Young Han Chun Author-X-Name-First: Young Han Author-X-Name-Last: Chun Author-Name: Miyeon Song Author-X-Name-First: Miyeon Author-X-Name-Last: Song Title: Performance impacts of management in Korean schools: Testing the Meier and O’Toole model Abstract: This article investigates the impact of management on performance in Korean schools. Drawing upon the model of Meier and O’Toole, we test the linear relationships of internal management, managerial networking, and managerial quality with multiple dimensions of performance. We also examine the nonlinear relationships between networking and performance. The results show a general consistency in the positive link between management and performance, providing evidence to support the key arguments from the model. Still, there are noticeable differences in specific findings. As one of the first applications of the Meier and O'Toole model in Asia, this study illustrates the importance of the national context in management–performance linkage. Journal: Public Management Review Pages: 1047-1065 Issue: 8 Volume: 19 Year: 2017 Month: 9 X-DOI: 10.1080/14719037.2016.1235722 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1235722 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:8:p:1047-1065 Template-Type: ReDIF-Article 1.0 Author-Name: R. Paul Battaglio Author-X-Name-First: R. Paul Author-X-Name-Last: Battaglio Author-Name: Salih Gelgec Author-X-Name-First: Salih Author-X-Name-Last: Gelgec Title: Exploring the structure and meaning of public service motivation in the Turkish public sector: a test of the mediating effects of job characteristics Abstract: Using a data set consisting of 315 middle-managers at the district level in the Turkish public sector, we develop a structural equation model (SEM) for assessing the impact of empowerment and stewardship on public service motivation (PSM) through job characteristics. The results demonstrate that stewardship and empowerment are distinct ‘levers’ that managers can use in novel ways to influence PSM; and cultural context may factor into the manipulation of these levers. We find that job-based mediators may not compliment leadership styles and self-generating rewards, but, rather work separately in their appeal to PSM. Journal: Public Management Review Pages: 1066-1084 Issue: 8 Volume: 19 Year: 2017 Month: 9 X-DOI: 10.1080/14719037.2016.1235723 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1235723 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:8:p:1066-1084 Template-Type: ReDIF-Article 1.0 Author-Name: Richard Simmons Author-X-Name-First: Richard Author-X-Name-Last: Simmons Author-Name: Carol Brennan Author-X-Name-First: Carol Author-X-Name-Last: Brennan Title: User voice and complaints as drivers of innovation in public services Abstract: User voice and complaints can serve as important inputs to innovation in public services. User knowledge can be harnessed to provide insights and ideas that prompt more effective service responses and add value to service delivery. However, the mechanisms for harnessing user voice and complaints are often not fully understood, and their potential is often underdeveloped. This paper elaborates a conceptual framework which maps the processes by which user voice and complaints might prompt effective public service innovation. Six practical real-world examples are then presented and analysed to illuminate discussion of some critical success factors for consumer-knowledge-enabled innovation. Journal: Public Management Review Pages: 1085-1104 Issue: 8 Volume: 19 Year: 2017 Month: 9 X-DOI: 10.1080/14719037.2016.1257061 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1257061 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:8:p:1085-1104 Template-Type: ReDIF-Article 1.0 Author-Name: Wiljan Hendrikx Author-X-Name-First: Wiljan Author-X-Name-Last: Hendrikx Author-Name: Nicolette van Gestel Author-X-Name-First: Nicolette Author-X-Name-Last: van Gestel Title: The emergence of hybrid professional roles: GPs and secondary school teachers in a context of public sector reform Abstract: Responding to recent calls for more context and history in studying (semi-)professionals in the public sector, this article examines the emergence of hybrid professional roles along with large-scale reforms of Dutch healthcare and education since 1965. Using a theoretical framework based on public management literature and key professional attributes, the article shows how hybrid role expectations are developed by accumulation rather than replacement of successive reform models. Within a single national context, it also highlights considerable sectoral variation in how reform affects professionals’ roles, suggesting a complex mutual relationship between reform and professions rather than a one-sided policy impact. Journal: Public Management Review Pages: 1105-1123 Issue: 8 Volume: 19 Year: 2017 Month: 9 X-DOI: 10.1080/14719037.2016.1257062 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1257062 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:8:p:1105-1123 Template-Type: ReDIF-Article 1.0 Author-Name: Rusi Sun Author-X-Name-First: Rusi Author-X-Name-Last: Sun Author-Name: Weijie Wang Author-X-Name-First: Weijie Author-X-Name-Last: Wang Title: Transformational leadership, employee turnover intention, and actual voluntary turnover in public organizations Abstract: This research seeks to make contributions to the organization-level analysis of voluntary turnover in public organizations. Structural equation modelling is used to explore how transformational leadership makes a difference on employees’ actual quitting behaviour. Moreover, the research provides empirical evidence on the relationship between turnover intention and actual turnover. The findings suggested that transformational leadership not only directly prevents employees from forming intentions to leave but also indirectly does so by cultivating a collaborative culture. Additionally, we found that higher turnover intention leads to higher actual turnover rate, so turnover intention may be a valid proxy of actual turnover behaviour. Journal: Public Management Review Pages: 1124-1141 Issue: 8 Volume: 19 Year: 2017 Month: 9 X-DOI: 10.1080/14719037.2016.1257063 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1257063 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:8:p:1124-1141 Template-Type: ReDIF-Article 1.0 Author-Name: Jan Wynen Author-X-Name-First: Jan Author-X-Name-Last: Wynen Author-Name: Koen Verhoest Author-X-Name-First: Koen Author-X-Name-Last: Verhoest Author-Name: Bjorn Kleizen Author-X-Name-First: Bjorn Author-X-Name-Last: Kleizen Title: More reforms, less innovation? The impact of structural reform histories on innovation-oriented cultures in public organizations Abstract: The environments of public organizations have become substantially volatile due to economic and societal changes, requiring organizations to continuously adapt and to develop an innovation-oriented culture. In response to the multitude of challenges posed by this volatile environment, politicians in inter alia the executive and parliament impose structural reforms upon public organizations, implying that these organizations might be confronted with a series of structural reforms over their lifetime. This paper advances that a history of repeated and frequent structural reforms, irrespective of the underlying drivers of these reforms, has a negative effect on the innovation-orientedness of the organizational culture. We explore the link between an organization’s history of structural reforms and the degree to which the culture within these organizations is innovation-oriented. Results indicate that organizational turmoil generated by repeated structural reforms reduces innovativeness and suggest that too many structural reforms imposed in a too short time span will have detrimental side effects. Journal: Public Management Review Pages: 1142-1164 Issue: 8 Volume: 19 Year: 2017 Month: 9 X-DOI: 10.1080/14719037.2016.1266021 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1266021 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:8:p:1142-1164 Template-Type: ReDIF-Article 1.0 Author-Name: Roman Kislov Author-X-Name-First: Roman Author-X-Name-Last: Kislov Author-Name: John Humphreys Author-X-Name-First: John Author-X-Name-Last: Humphreys Author-Name: Gill Harvey Author-X-Name-First: Gill Author-X-Name-Last: Harvey Title: How do managerial techniques evolve over time? The distortion of “facilitation” in healthcare service improvement Abstract: When applied to solving real-world problems in the public sector, managerial techniques are likely to evolve over time in response to the context of their implementation. The temporal dynamics of this evolution and its underlying processes, however, remain under-researched. To address this gap, we present a qualitative longitudinal case study of a UK-based knowledge mobilization programme utilizing “facilitation” as a service improvement approach. We describe the processes underpinning the distortion of facilitation over time and argue that an uncritical and uncontrolled adaptation of managerial techniques may mask the unsustainable nature of the resulting improvement outcomes captured by conventional performance measurement. Journal: Public Management Review Pages: 1165-1183 Issue: 8 Volume: 19 Year: 2017 Month: 9 X-DOI: 10.1080/14719037.2016.1266022 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1266022 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:8:p:1165-1183 Template-Type: ReDIF-Article 1.0 Author-Name: Lena Brogaard Author-X-Name-First: Lena Author-X-Name-Last: Brogaard Title: The impact of innovation training on successful outcomes in public–private partnerships Abstract: Public–private partnerships (PPPs) are increasingly seen as a way of innovating the production and management of public services. However, the question of what drives innovation in partnerships has so far received only limited attention. Drawing on network governance and collaborative innovation literature, this article presents the findings from a survey among 260 Danish PPPs. The study shows that while innovation training has a significant effect on achieving innovation in PPPs, factors such as trust and institutional support only affect some innovation types. The findings demonstrate the importance of individual innovation skills and a differentiated understanding of innovation outcomes in PPPs. Journal: Public Management Review Pages: 1184-1205 Issue: 8 Volume: 19 Year: 2017 Month: 9 X-DOI: 10.1080/14719037.2016.1272710 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1272710 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:8:p:1184-1205 Template-Type: ReDIF-Article 1.0 Author-Name: Ian R. Hodgkinson Author-X-Name-First: Ian R. Author-X-Name-Last: Hodgkinson Author-Name: Paul Hughes Author-X-Name-First: Paul Author-X-Name-Last: Hughes Author-Name: Mat Hughes Author-X-Name-First: Mat Author-X-Name-Last: Hughes Author-Name: Russ Glennon Author-X-Name-First: Russ Author-X-Name-Last: Glennon Title: Does ownership matter for service delivery value? an examination of citizens’ service satisfaction Abstract: Governments across the world outsource service delivery to external agents, but does ownership matter for service delivery value? Though theory points to clear ownership differences on effectiveness, there remains limited empirical evidence of the impact of ownership on citizens’ satisfaction. Focusing on local authorities in England, we draw on secondary data (2007 and 2009) to examine if ownership type matters. The findings indicate that ownership – public, non-profit, private – confers no direct benefits for citizens’ satisfaction suggesting that the outsourcing decision should not rely on unfounded assumptions about performance differentials between ownership types. The implications for public management are explored. Journal: Public Management Review Pages: 1206-1220 Issue: 8 Volume: 19 Year: 2017 Month: 9 X-DOI: 10.1080/14719037.2016.1272711 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1272711 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:8:p:1206-1220 Template-Type: ReDIF-Article 1.0 Author-Name: Trong Tuan Luu Author-X-Name-First: Trong Tuan Author-X-Name-Last: Luu Title: Service-oriented high-performance work systems and service-oriented behaviours in public organizations: the mediating role of work engagement Abstract: Service orientation in the HRM system is a lever for public employees to serve the public even beyond their work roles. Our research seeks to understand how work engagement links service-oriented high-performance work systems (HPWSs) to public employees’ service-oriented behaviours. Employees and their managers from public legal service agencies in the Vietnamese context were recruited as participants in our research project. The research results demonstrated the role of employee work engagement in mediating the relationships between service-oriented HPWSs and service-oriented in-role performance as well as service-oriented organizational citizenship behaviour (OCB). The interactions were also found between service-oriented HPWSs and HRM system strength, as well as between service-oriented HPWSs and public service motivation in catalysing work engagement. Journal: Public Management Review Pages: 789-816 Issue: 6 Volume: 21 Year: 2019 Month: 6 X-DOI: 10.1080/14719037.2018.1526314 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1526314 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:6:p:789-816 Template-Type: ReDIF-Article 1.0 Author-Name: Barry Bozeman Author-X-Name-First: Barry Author-X-Name-Last: Bozeman Title: Public values: citizens’ perspective Abstract: Drawing data from more than 2,000 US citizens, the current article focuses on empirically derived citizens’ public values. Objectives include: (1) to provide and analyse empirical data on citizens’ specific views about what does and does not constitute a public value, (2) to distinguish between ‘Contested’ and ‘Consensus’ public values; (3) to suggest some implications of citizens’ public value assessment in terms of their theoretical meaning; (4) to compare expressed vs. enacted public values (based on decision vignettes). Findings show widespread agreement about a handful of putative public values, but when enacted in vignettes responses are inconsistent. Journal: Public Management Review Pages: 817-838 Issue: 6 Volume: 21 Year: 2019 Month: 6 X-DOI: 10.1080/14719037.2018.1529878 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1529878 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:6:p:817-838 Template-Type: ReDIF-Article 1.0 Author-Name: Niels Joseph Lennon Author-X-Name-First: Niels Joseph Author-X-Name-Last: Lennon Author-Name: Kasper Trolle Elmholdt Author-X-Name-First: Kasper Trolle Author-X-Name-Last: Elmholdt Title: Interplay between efficiency and quality in contracting: a case of responses to policy changes in public hearing-aid service Abstract: This article provides a study of supply-side responses to contracting out hearing aid services and products in the Danish public sector. Drawing on the theory of social mechanisms, we show how service quality is reconfigured as a response to the contracting changes and argue that efficiency and quality concerns are always interrelated. We conclude that micro level action-formation components will likely transform the effects of the situational policy changes at the macro level. Therefore, simultaneous management of efficiency and quality is an essential and ongoing effort that requires responsiveness to the non-contractible dimensions of quality. Journal: Public Management Review Pages: 839-862 Issue: 6 Volume: 21 Year: 2019 Month: 6 X-DOI: 10.1080/14719037.2018.1538422 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1538422 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:6:p:839-862 Template-Type: ReDIF-Article 1.0 Author-Name: Diep T. N. Nguyen Author-X-Name-First: Diep T. N. Author-X-Name-Last: Nguyen Author-Name: Stephen T. T. Teo Author-X-Name-First: Stephen T. T. Author-X-Name-Last: Teo Author-Name: Steven L. Grover Author-X-Name-First: Steven L. Author-X-Name-Last: Grover Author-Name: Nguyen P. Nguyen Author-X-Name-First: Nguyen P. Author-X-Name-Last: Nguyen Title: Respect, bullying, and public sector work outcomes in Vietnam Abstract: This article examines empirical links between a subordinate’s felt recognition respect from his/her supervisor, the subordinate’s appraisal respect for that supervisor, and bullying, work engagement, and organizational citizenship behaviour in Vietnam’s public sector. Data from 274 employees in six branches of a public sector agency were used to test the hypothesized model. Within Vietnam’s public sector, the followers who receive recognition respect from the leaders have greater appraisal respect for their leaders, experience less bullying, and reveal higher work engagement and organizational citizenship behaviour. This article theoretically and empirically contributes to the respect literature developed in the Western context. Journal: Public Management Review Pages: 863-889 Issue: 6 Volume: 21 Year: 2019 Month: 6 X-DOI: 10.1080/14719037.2018.1538426 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1538426 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:6:p:863-889 Template-Type: ReDIF-Article 1.0 Author-Name: Elizabeth Baldwin Author-X-Name-First: Elizabeth Author-X-Name-Last: Baldwin Author-Name: Tingjia Chen Author-X-Name-First: Tingjia Author-X-Name-Last: Chen Author-Name: Daniel Cole Author-X-Name-First: Daniel Author-X-Name-Last: Cole Title: Institutional analysis for new public governance scholars Abstract: Over the past several decades, prominent public management and policy scholars have repeatedly identified institutional analysis as a promising tool for empirical research, particularly for the study of ‘new governance’ phenomena where policy is enacted and implemented by actors that span organizations, sectors, jurisdictions, and governance levels. Yet, relatively few empirical studies directly measure and model institutions in management and policy settings. In a systematic review of the literature, we identify challenges and barriers that may prevent management and policy scholars from engaging with institutional analysis, along with examples of studies that illustrate how to overcome these challenges in practice. Journal: Public Management Review Pages: 890-917 Issue: 6 Volume: 21 Year: 2019 Month: 6 X-DOI: 10.1080/14719037.2018.1538427 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1538427 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:6:p:890-917 Template-Type: ReDIF-Article 1.0 Author-Name: Jesper Asring Hansen Author-X-Name-First: Jesper Asring Author-X-Name-Last: Hansen Author-Name: Signe Pihl-Thingvad Author-X-Name-First: Signe Author-X-Name-Last: Pihl-Thingvad Title: Managing employee innovative behaviour through transformational and transactional leadership styles Abstract: This paper focuses on the associations between leadership styles and employee innovative behaviour. We studied the implementation of an ambitious innovation strategy in a large Danish municipality and examined how transformational and transactional leadership styles relate to innovative behaviour. We combined data from two sources rating leadership styles of immediate supervisors and employee innovative behaviour. The findings suggest that transformational leadership and one component of transactional leadership, namely verbal rewards, are positively associated with innovative behaviour. The interaction between the two shows that innovative behaviour is most likely when the leader combines transformational leadership with verbal rewards. Journal: Public Management Review Pages: 918-944 Issue: 6 Volume: 21 Year: 2019 Month: 6 X-DOI: 10.1080/14719037.2018.1544272 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1544272 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:6:p:918-944 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Correction Journal: Public Management Review Pages: I-I Issue: 6 Volume: 21 Year: 2019 Month: 6 X-DOI: 10.1080/14719037.2019.1571700 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1571700 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:6:p:I-I Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Notes on Contributors Journal: Pages: 791-792 Issue: 6 Volume: 10 Year: 2008 X-DOI: 10.1080/14719030802423004 File-URL: http://hdl.handle.net/10.1080/14719030802423004 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:10:y:2008:i:6:p:791-792 Template-Type: ReDIF-Article 1.0 Author-Name: Myrna Mandell Author-X-Name-First: Myrna Author-X-Name-Last: Mandell Author-Name: Robyn Keast Author-X-Name-First: Robyn Author-X-Name-Last: Keast Title: Introduction Abstract: Conferences provide a forum for people from diverse interest areas to come together, share information and engage in some networking activities. The conventional panel format, which relies on speakers delivering set papers, is coupled with a structured question and discussion time. While beneficial in presenting new and exciting information and research directions, this approach restricts the level of engagement with the topic and limits the synergistic outcomes that can be drawn from more detailed, interactive and iterative discussions/debate. The interactive panel upon which this symposium is based was created as a way to overcome these limitations. Journal: Public Management Review Pages: 687-698 Issue: 6 Volume: 10 Year: 2008 X-DOI: 10.1080/14719030802423053 File-URL: http://hdl.handle.net/10.1080/14719030802423053 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:10:y:2008:i:6:p:687-698 Template-Type: ReDIF-Article 1.0 Author-Name: Joop Koppenjan Author-X-Name-First: Joop Author-X-Name-Last: Koppenjan Title: Creating a playing field for assessing the effectiveness of network collaboration by performance measures Abstract: This contribution addresses the question of how the effectiveness of network collaboration can be assessed and how performance measures may be helpful in doing so. The first part of the article discusses the difficulties of determining effectiveness in network collaboration and the limitations of ex ante formulated objectives and performance measures. The analysis of three cases in the second part of the contribution shows the differences between assessing effectiveness in a coordination network, where there are not initial agreed upon goals, as compared to collaborative networks in which parties share a common policy program. In the latter situation, objectives are shared and possibilities exist for prior agreements regarding performance. Conditions for establishing effectiveness seem to be more favorable then in coordination networks. In practice, however, assessing effectiveness of networks often happens in an erratic and unstructured way, using ad hoc performance criteria which may differ from the original objectives, and which parties may not share. This may lead to a power struggle and a blame game. Improvement may be expected from a more conscious way of arranging processes by which effectiveness is assessed. Such arrangements should include agreements on the content and role of performance measures. Journal: Public Management Review Pages: 699-714 Issue: 6 Volume: 10 Year: 2008 X-DOI: 10.1080/14719030802423061 File-URL: http://hdl.handle.net/10.1080/14719030802423061 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:10:y:2008:i:6:p:699-714 Template-Type: ReDIF-Article 1.0 Author-Name: Myrna Mandell Author-X-Name-First: Myrna Author-X-Name-Last: Mandell Author-Name: Robyn Keast Author-X-Name-First: Robyn Author-X-Name-Last: Keast Title: Evaluating the effectiveness of interorganizational relations through networks Abstract: Although networks are a growing phenomenon there is no definitive way to determine if they are a more effective means of policy development and service delivery. The difficulty is that networks have been assessed based on traditional measures while ignoring the importance of process variables and their impact on outcomes in networks. Furthermore, networks can be complex arrangements, operating within and across layers of interaction with diverse member expectations and goals. Therefore, in addition to using traditional performance measures to determine some aspects of the effectiveness of networks, this article proposes that different types of evaluation processes are needed to incorporate the complex and unique characteristics of networks. A combined framework that incorporates multiple perspectives in effectiveness that is based on the different types, levels of analysis and stages of development of networks is therefore presented. Journal: Public Management Review Pages: 715-731 Issue: 6 Volume: 10 Year: 2008 X-DOI: 10.1080/14719030802423079 File-URL: http://hdl.handle.net/10.1080/14719030802423079 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:10:y:2008:i:6:p:715-731 Template-Type: ReDIF-Article 1.0 Author-Name: Brian Head Author-X-Name-First: Brian Author-X-Name-Last: Head Title: Assessing network-based collaborations Abstract: This article suggests that network collaborations are likely to vary in important ways depending on the nature of the issue/challenge being addressed and the range of stakeholders involved. Collaborative networks are more likely to emerge in policy settings where negotiated accommodations among stakeholders are seen as necessary and appropriate, and thus where technical solutions are not feasible. Under these conditions of negotiated objectives and processes, with complex causal pathways, ‘effectiveness’ becomes more problematic to determine. Networks bring to the table a diversity of stakeholder views and thus diverse perspectives about goals, processes, and outcomes. Evaluating network-based governance arrangements is complex because policy and programme processes and change management have become more complex. Evaluation needs to consider the sustainability of good processes (‘built to last’), as well as the achievement of desired service outcomes (e.g. greater benefits for citizens). Journal: Public Management Review Pages: 733-749 Issue: 6 Volume: 10 Year: 2008 X-DOI: 10.1080/14719030802423087 File-URL: http://hdl.handle.net/10.1080/14719030802423087 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:10:y:2008:i:6:p:733-749 Template-Type: ReDIF-Article 1.0 Author-Name: Chris Skelcher Author-X-Name-First: Chris Author-X-Name-Last: Skelcher Author-Name: Helen Sullivan Author-X-Name-First: Helen Author-X-Name-Last: Sullivan Title: Theory-driven approaches to analysing collaborative performance Abstract: The theory-driven approach to analysing and assessing collaborative performance provides an important tool for researchers and policy-makers seeking to understand collaborative performance. It explains performance deductively, in terms of the a priori causality of relationships between variables. Different theoretical domains provide different insights into collaborative performance. The theory-driven approach to collaborative performance contrasts with the metric-driven approach. Here, performance is defined in terms of what can be measured, and causality is then inferred inductively. Five performance domains are identified, covering the democratic, integrative, transformative, policy, and sustainability dimensions of collaboration. These draw on democratic theory, exchange and power-dependency theory, institutional theory, policy network theory, and discourse theory. The analytical consequences of each theory-driven approach are examined through three case studies. The article concludes that each theoretical perspective provides a distinctive insight into collaborative performance, thus more accurately reflecting its multifaceted mature than is possible with a metric-driven approach. Journal: Public Management Review Pages: 751-771 Issue: 6 Volume: 10 Year: 2008 X-DOI: 10.1080/14719030802423103 File-URL: http://hdl.handle.net/10.1080/14719030802423103 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:10:y:2008:i:6:p:751-771 Template-Type: ReDIF-Article 1.0 Author-Name: Joris Voets Author-X-Name-First: Joris Author-X-Name-Last: Voets Author-Name: Wouter Van Dooren Author-X-Name-First: Wouter Author-X-Name-Last: Van Dooren Author-Name: Filip De Rynck Author-X-Name-First: Filip Author-X-Name-Last: De Rynck Title: A Framework for Assessing the Performance of Policy Networks Abstract: This article deals with the question of how to assess policy network performance. We propose three dimensions of policy network performance (production, process, and regime) that are derived from both performance and network literature. Each of these dimensions can be linked to the costs of policy networks. The framework goes beyond the one-dimensional new public management conceptualization of performance that focuses on efficiency and effectiveness. A policy network assessment needs to take into account other public principles such as democratic quality and capacity building. Journal: Public Management Review Pages: 773-790 Issue: 6 Volume: 10 Year: 2008 X-DOI: 10.1080/14719030802423129 File-URL: http://hdl.handle.net/10.1080/14719030802423129 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:10:y:2008:i:6:p:773-790 Template-Type: ReDIF-Article 1.0 Author-Name: John Alford Author-X-Name-First: John Author-X-Name-Last: Alford Author-Name: Scott Douglas Author-X-Name-First: Scott Author-X-Name-Last: Douglas Author-Name: Karin Geuijen Author-X-Name-First: Karin Author-X-Name-Last: Geuijen Author-Name: Paul ‘t Hart Author-X-Name-First: Paul Author-X-Name-Last: ‘t Hart Title: Ventures in public value management: introduction to the symposium Abstract: This essay reviews the development of public value management, tracing its rise from relative obscurity in the 1990s to the global attention it receives today. We also introduce the accompanying essays in this symposium which aim to spur further development in the years to come. We review the main tenets of public value management and highlight the key debates in the literature, discussing the mandate of public managers vis-a-vis politicians, the mobilization of ‘the public’, the framing of strategic challenges and the distinctiveness of value creation in the public domain. The five accompanying essays deal with these debates, but also break new ground by addressing fresh questions. Journal: Public Management Review Pages: 589-604 Issue: 5 Volume: 19 Year: 2017 Month: 5 X-DOI: 10.1080/14719037.2016.1192160 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1192160 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:5:p:589-604 Template-Type: ReDIF-Article 1.0 Author-Name: Jorrit de Jong Author-X-Name-First: Jorrit Author-X-Name-Last: de Jong Author-Name: Scott Douglas Author-X-Name-First: Scott Author-X-Name-Last: Douglas Author-Name: Mariafrancesca Sicilia Author-X-Name-First: Mariafrancesca Author-X-Name-Last: Sicilia Author-Name: Zoe Radnor Author-X-Name-First: Zoe Author-X-Name-Last: Radnor Author-Name: Mirko Noordegraaf Author-X-Name-First: Mirko Author-X-Name-Last: Noordegraaf Author-Name: Peter Debus Author-X-Name-First: Peter Author-X-Name-Last: Debus Title: Instruments of value: using the analytic tools of public value theory in teaching and practice Abstract: The tools of public value management – such as the strategic triangle and the public value account – are increasingly used by scholars and practitioners alike. At the same time, some confusion remains regarding their functionality in action. Based on our experiences with these tools in classrooms and boardrooms, we analyse how these instruments help to explore and structure different dimensions of public management challenges. We propose a set of ‘principles of application’, detailing under what conditions public value tools are most likely to be helpful, and suggest a course of action for strengthening, connecting and extending the current tool box. Journal: Public Management Review Pages: 605-620 Issue: 5 Volume: 19 Year: 2017 Month: 5 X-DOI: 10.1080/14719037.2016.1192162 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1192162 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:5:p:605-620 Template-Type: ReDIF-Article 1.0 Author-Name: Karin Geuijen Author-X-Name-First: Karin Author-X-Name-Last: Geuijen Author-Name: Mark Moore Author-X-Name-First: Mark Author-X-Name-Last: Moore Author-Name: Andrea Cederquist Author-X-Name-First: Andrea Author-X-Name-Last: Cederquist Author-Name: Rolf Ronning Author-X-Name-First: Rolf Author-X-Name-Last: Ronning Author-Name: Mark van Twist Author-X-Name-First: Mark Author-X-Name-Last: van Twist Title: Creating public value in global wicked problems Abstract: This essay seeks to explore in which way Public Value Theory (PVT) would be useful in guiding analysis and action with respect to global wicked issues like forced migration. We found that (1) PVT enables envisioning global, collective, public value as well as value for individuals, communities and states by including voices of ‘all affected interests’ even when discourses prove to be extremely conflicting; (2) PVT enables acknowledging collaborative innovation as a possible means of facilitating cross-sectoral and local – global (transnational) connections which might help reframing wicked global issues and delivering results; (3) When PVT is applied to global wicked issues it offers an opportunity to explore which kind of institutional innovation is required to convene an appropriate authorizing structure in the ‘institutional void’ at the transnational level. Requisite adjustments to PVT are identified. Journal: Public Management Review Pages: 621-639 Issue: 5 Volume: 19 Year: 2017 Month: 5 X-DOI: 10.1080/14719037.2016.1192163 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1192163 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:5:p:621-639 Template-Type: ReDIF-Article 1.0 Author-Name: John Bryson Author-X-Name-First: John Author-X-Name-Last: Bryson Author-Name: Alessandro Sancino Author-X-Name-First: Alessandro Author-X-Name-Last: Sancino Author-Name: John Benington Author-X-Name-First: John Author-X-Name-Last: Benington Author-Name: Eva Sørensen Author-X-Name-First: Eva Author-X-Name-Last: Sørensen Title: Towards a multi-actor theory of public value co-creation Abstract: This essay suggests changes to the theory of public value and, in particular, the strategic triangle framework, in order to adapt it to an emerging world where policy makers and managers in the public, private, voluntary and informal community sectors have to somehow separately and jointly create public value. One set of possible changes concerns what might be in the centre of the strategic triangle besides the public manager. Additional suggestions are made concerning how multiple actors, levels, arenas and/or spheres of action, and logics might be accommodated. Finally, possibilities are outlined for how the strategic triangle might be adapted to complex policy fields in which there are multiple, often conflicting organizations, interests and agendas. In other words, how might politics be more explicitly accommodated. The essay concludes with a number of research suggestions. Journal: Public Management Review Pages: 640-654 Issue: 5 Volume: 19 Year: 2017 Month: 5 X-DOI: 10.1080/14719037.2016.1192164 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1192164 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:5:p:640-654 Template-Type: ReDIF-Article 1.0 Author-Name: Barbara C. Crosby Author-X-Name-First: Barbara C. Author-X-Name-Last: Crosby Author-Name: Paul ‘t Hart Author-X-Name-First: Paul Author-X-Name-Last: ‘t Hart Author-Name: Jacob Torfing Author-X-Name-First: Jacob Author-X-Name-Last: Torfing Title: Public value creation through collaborative innovation Abstract: This article explores how public managers can use insights about public sector innovation and public value governance to make more than incremental progress in remedying society’s most pressing needs. After outlining the features of public innovation, it considers some traditional barriers to achieving it. It then considers the usefulness of the public value framework for managers seeking to design innovative solutions for complex problems, and examines the type of leadership that is likely to foster collaborative innovation and public value. It finishes by offering levers for achieving innovation by adopting design logics and practices associated with inclusive, experimentalist governance. Journal: Public Management Review Pages: 655-669 Issue: 5 Volume: 19 Year: 2017 Month: 5 X-DOI: 10.1080/14719037.2016.1192165 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1192165 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:5:p:655-669 Template-Type: ReDIF-Article 1.0 Author-Name: Jean Hartley Author-X-Name-First: Jean Author-X-Name-Last: Hartley Author-Name: John Alford Author-X-Name-First: John Author-X-Name-Last: Alford Author-Name: Eva Knies Author-X-Name-First: Eva Author-X-Name-Last: Knies Author-Name: Scott Douglas Author-X-Name-First: Scott Author-X-Name-Last: Douglas Title: Towards an empirical research agenda for public value theory Abstract: There is considerable scholarly writing about the theory and application of public value concepts, but this article explores why there is, by contrast, so little empirical research on public value. The article then goes on to provide a framework and a research agenda for inspiring and guiding new empirical research, based on three different conceptualizations of public value, with researchers needing to be explicit about which approach they are using in order to avoid confusion. While case studies have been used as a research method, the authors suggest a much wider array of potential research methods (depending on the research question) covering both quantitative and qualitative approaches and with a wider variety of designs, including comparative analysis. It is suggested that empirical research is undertaken with a more diverse range of stakeholders of public value, breaking out of the public manager-centric approach. This is an exciting agenda for research, though the paper warns that public value may fade from view unless empirical research is undertaken to test, challenge and extend the scholarly contributions. Journal: Public Management Review Pages: 670-685 Issue: 5 Volume: 19 Year: 2017 Month: 5 X-DOI: 10.1080/14719037.2016.1192166 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1192166 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:5:p:670-685 Template-Type: ReDIF-Article 1.0 Author-Name: Ohbet Cheon Author-X-Name-First: Ohbet Author-X-Name-Last: Cheon Author-Name: Seung-Ho An Author-X-Name-First: Seung-Ho Author-X-Name-Last: An Title: Blowing in the wind: a study for Granger causality between managerial strategy and organizational performance Abstract: Mixed findings on the impact of strategy on performance suggest that it is necessary to investigate the causal relationship between strategy and performance. We theorize that past negative performance may motivate public managers to be defenders, which will enable them to focus on core tasks. Using Texas school district data, we explore the reverse causality between strategy and performance through Granger causality test. Our findings suggest that poorly performing public organizations are more likely to be defenders, though past strategy does not significantly influence performance. The findings contribute to the literature by demonstrating that the strategy–performance link may run in reverse direction. Journal: Public Management Review Pages: 686-704 Issue: 5 Volume: 19 Year: 2017 Month: 5 X-DOI: 10.1080/14719037.2016.1200120 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1200120 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:5:p:686-704 Template-Type: ReDIF-Article 1.0 Author-Name: David Pick Author-X-Name-First: David Author-X-Name-Last: Pick Author-Name: Stephen T. T. Teo Author-X-Name-First: Stephen T. T. Author-X-Name-Last: Teo Title: Job satisfaction of public sector middle managers in the process of NPM change Abstract: This study examines how middle managers in public sector organizations experienced ‘New Public Management’ (NPM)-related change initiatives. Data from 486 Australian middle managers in state public sector agencies are analysed and the hypothesized model is tested using partial least squares (PLS) structural equations modelling (SEM) on two samples. The cross-validation model analysis brings a new focus on middle managers experience of change via the linkages between the provision of change information, change-induced stressors and the job satisfaction of employees. The ‘need for information’ is an important element in understanding the consequences of change. Journal: Public Management Review Pages: 705-724 Issue: 5 Volume: 19 Year: 2017 Month: 5 X-DOI: 10.1080/14719037.2016.1203012 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1203012 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:5:p:705-724 Template-Type: ReDIF-Article 1.0 Author-Name: Raili Pollanen Author-X-Name-First: Raili Author-X-Name-Last: Pollanen Author-Name: Ahmed Abdel-Maksoud Author-X-Name-First: Ahmed Author-X-Name-Last: Abdel-Maksoud Author-Name: Said Elbanna Author-X-Name-First: Said Author-X-Name-Last: Elbanna Author-Name: Habib Mahama Author-X-Name-First: Habib Author-X-Name-Last: Mahama Title: Relationships between strategic performance measures, strategic decision-making, and organizational performance: empirical evidence from Canadian public organizations Abstract: This study investigates the role of strategic performance measures (SPM) in strategic decision-making and their impact on organizational performance. Based on 143 online survey responses from senior administrators across Canadian public organizations, the study found that SPM of efficiency and effectiveness are positively associated with performance, as well as, the former with both strategy implementation and strategy assessment decisions. The study extends prior research by linking both SPM and their use in strategic decision-making to organizational performance. Journal: Public Management Review Pages: 725-746 Issue: 5 Volume: 19 Year: 2017 Month: 5 X-DOI: 10.1080/14719037.2016.1203013 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1203013 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:5:p:725-746 Template-Type: ReDIF-Article 1.0 Author-Name: Gregg G. Van Ryzin Author-X-Name-First: Gregg G. Author-X-Name-Last: Van Ryzin Author-Name: Norma M. Riccucci Author-X-Name-First: Norma M. Author-X-Name-Last: Riccucci Author-Name: Huafang Li Author-X-Name-First: Huafang Author-X-Name-Last: Li Title: Representative bureaucracy and its symbolic effect on citizens: a conceptual replication Abstract: Representative bureaucracy has been a topic of research for over half a century, but only recently studied experimentally. Initial empirical findings from two prior experiments – one involving policing, the other recycling – showed gender representation effects on citizens’ trust and cooperation. In this conceptual replication, we examine gender representation effects in another policy domain: emergency preparedness. However, despite using a similar sample and experimental paradigm, we find no effects. These null findings are important, as they suggest that the symbolic effects of gender representation may be policy-specific – and that replication is needed to test the boundary conditions of previously reported results. Journal: Public Management Review Pages: 1365-1379 Issue: 9 Volume: 19 Year: 2017 Month: 10 X-DOI: 10.1080/14719037.2016.1195009 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1195009 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:9:p:1365-1379 Template-Type: ReDIF-Article 1.0 Author-Name: Bert George Author-X-Name-First: Bert Author-X-Name-Last: George Author-Name: Sebastian Desmidt Author-X-Name-First: Sebastian Author-X-Name-Last: Desmidt Author-Name: Poul A. Nielsen Author-X-Name-First: Poul A. Author-X-Name-Last: Nielsen Author-Name: Martin Baekgaard Author-X-Name-First: Martin Author-X-Name-Last: Baekgaard Title: Rational planning and politicians’ preferences for spending and reform: replication and extension of a survey experiment Abstract: The rational planning cycle of formulating strategic goals and using performance information to assess goal implementation is assumed to assist decision-making by politicians. Empirical evidence supporting this assumption is scarce. Our study replicates a Danish experiment on the relation between performance information and politicians‘ preferences for spending and reform and extends this experiment by investigating the role of strategic goals. Based on a randomized survey experiment (1.484 Flemish city councillors) and an analysis of 225 strategic plans, we found that information on low and high performance as well as strategic goals impact politicians’ preferences for spending and reform. Journal: Public Management Review Pages: 1251-1271 Issue: 9 Volume: 19 Year: 2017 Month: 10 X-DOI: 10.1080/14719037.2016.1210905 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1210905 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:9:p:1251-1271 Template-Type: ReDIF-Article 1.0 Author-Name: Sebastian Jilke Author-X-Name-First: Sebastian Author-X-Name-Last: Jilke Author-Name: Nicolai Petrovsky Author-X-Name-First: Nicolai Author-X-Name-Last: Petrovsky Author-Name: Bart Meuleman Author-X-Name-First: Bart Author-X-Name-Last: Meuleman Author-Name: Oliver James Author-X-Name-First: Oliver Author-X-Name-Last: James Title: Measurement equivalence in replications of experiments: when and why it matters and guidance on how to determine equivalence Abstract: Replications of experiments are typically conducted to verify initial findings, increase their external validity, or to study the boundary conditions of treatment effects. A crucial and implicitly made assumption is that outcome measures in experiments are sufficiently comparable (i.e., equivalent) across experimental settings. We argue that there are good reasons to believe that this equivalence assumption may not always be met and should therefore be tested empirically. Integrating the literature on experimental replication and survey measurement equivalence, we provide guidance when and how experimental replicators need to determine cross-replication equivalence. Journal: Public Management Review Pages: 1293-1310 Issue: 9 Volume: 19 Year: 2017 Month: 10 X-DOI: 10.1080/14719037.2016.1210906 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1210906 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:9:p:1293-1310 Template-Type: ReDIF-Article 1.0 Author-Name: Wesley Kaufmann Author-X-Name-First: Wesley Author-X-Name-Last: Kaufmann Author-Name: Lars Tummers Author-X-Name-First: Lars Author-X-Name-Last: Tummers Title: The negative effect of red tape on procedural satisfaction Abstract: In this study, we aim to replicate and extend the negative effect of red tape on procedural satisfaction by conducting an experiment via the online crowdsourcing service MTurk. Our findings indicate that a higher level of red tape is indeed associated with lower procedural satisfaction. We also find support for a statistically significant interaction between red tape and political ideology; the negative effect of red tape on procedural satisfaction is stronger for individuals with more conservative political views. These findings confirm the pathological nature of red tape and affirm the relevance of experimental red tape research. Journal: Public Management Review Pages: 1311-1327 Issue: 9 Volume: 19 Year: 2017 Month: 10 X-DOI: 10.1080/14719037.2016.1210907 File-URL: http://hdl.handle.net/10.1080/14719037.2016.1210907 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:9:p:1311-1327 Template-Type: ReDIF-Article 1.0 Author-Name: Asmus Leth Olsen Author-X-Name-First: Asmus Leth Author-X-Name-Last: Olsen Title: Responding to problems: actions are rewarded, regardless of the outcome Abstract: When faced with a problem, policymakers have a choice of action or inaction. Psychological research shows varying results on how individuals evaluate (in)actions conditional on the subsequent outcome. I replicate, generalize, and extend this research into a public management setting with two independent experiments embedded in a nationally representative sample of Danish citizens (n = 2,007).Both experiments show that actions are evaluated more positively than inactions – regardless of the outcome. This finding runs contrary to the inaction (or omission) bias but is consistent with evidence on a “norm of action”, in response to poor performance in political–administrative settings. Journal: Public Management Review Pages: 1352-1364 Issue: 9 Volume: 19 Year: 2017 Month: 10 X-DOI: 10.1080/14719037.2017.1281998 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1281998 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:9:p:1352-1364 Template-Type: ReDIF-Article 1.0 Author-Name: Stephan Grimmelikhuijsen Author-X-Name-First: Stephan Author-X-Name-Last: Grimmelikhuijsen Author-Name: Gregory A. Porumbescu Author-X-Name-First: Gregory A. Author-X-Name-Last: Porumbescu Title: Reconsidering the expectancy disconfirmation model. Three experimental replications Abstract: The expectancy disconfirmation model (EDM) posits that disconfirmation (the difference between expectations and perceived performance) affects citizen satisfaction. Van Ryzin experimentally manipulated expectations and performance and found a direct effect of performance, but no disconfirmation. We performed: an exact replication; a conceptual replication with extreme manipulations; a conceptual replication that reversed the order of a performance and expectations manipulation. Study 1 and 2 reproduced original findings. In contrast, study 3 indicates that expectation cues are retrospectively used to anchor prior experiences of performance. As the rational assumptions underlying the EDM are increasingly challenged, we need a better understanding of how cognitive biases shape citizen satisfaction. Journal: Public Management Review Pages: 1272-1292 Issue: 9 Volume: 19 Year: 2017 Month: 10 X-DOI: 10.1080/14719037.2017.1282000 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1282000 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:9:p:1272-1292 Template-Type: ReDIF-Article 1.0 Author-Name: M. Jin Lee Author-X-Name-First: M. Jin Author-X-Name-Last: Lee Author-Name: M. Jae Moon Author-X-Name-First: M. Jae Author-X-Name-Last: Moon Author-Name: Jungsook Kim Author-X-Name-First: Jungsook Author-X-Name-Last: Kim Title: Insights from experiments with duopoly games: rational incremental decision-making Abstract: This study explores rational incremental decision-making, one of the most powerful principles in government decision-making. Although ‘muddling through’ is applicable in many decision-making situations, it has been argued that incremental decisions are rational in some conditions. This study replicates the game experiment using two-person games with the factorial design of uncertainty and risk in Hong Kong and Korea. Findings show that incremental decisions in prior rounds lead to rational results and thereby better rewards, and that uncertainty and risk slow down the process of reaching the Nash equilibrium. The conclusion discusses implications of rational incrementalism. Journal: Public Management Review Pages: 1328-1351 Issue: 9 Volume: 19 Year: 2017 Month: 10 X-DOI: 10.1080/14719037.2017.1282002 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1282002 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:9:p:1328-1351 Template-Type: ReDIF-Article 1.0 Author-Name: Richard M. Walker Author-X-Name-First: Richard M. Author-X-Name-Last: Walker Author-Name: Oliver James Author-X-Name-First: Oliver Author-X-Name-Last: James Author-Name: Gene A. Brewer Author-X-Name-First: Gene A. Author-X-Name-Last: Brewer Title: Replication, experiments and knowledge in public management research Abstract: Replication is increasingly recognized as an important part of knowledge production in the social sciences, especially for experimental research. However, despite growing use of experiments, replication is little discussed or practiced in public management. We review the approach to replication taken by research in leading public management journals and note its scarcity. We then use a typology developed by Tsang and Kwan to classify the experimental replications undertaken by the articles in this special issue, which reveals a substantial variety of approach. We conclude by suggesting that replication is undertaken for different purposes and present a protocol about replication for experimental public management research. Journal: Public Management Review Pages: 1221-1234 Issue: 9 Volume: 19 Year: 2017 Month: 10 X-DOI: 10.1080/14719037.2017.1282003 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1282003 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:9:p:1221-1234 Template-Type: ReDIF-Article 1.0 Author-Name: Anders Foged Filtenborg Author-X-Name-First: Anders Foged Author-X-Name-Last: Filtenborg Author-Name: Frederik Gaardboe Author-X-Name-First: Frederik Author-X-Name-Last: Gaardboe Author-Name: Jesper Sigsgaard-Rasmussen Author-X-Name-First: Jesper Author-X-Name-Last: Sigsgaard-Rasmussen Title: Experimental replication: an experimental test of the expectancy disconfirmation theory of citizen satisfaction Abstract: The expectancy disconfirmation theory has been applied to public management research in order to test whether citizen satisfaction with public services is determined, not only by experienced performance but also by an implicit comparison of service quality with prior expectations. This study replicates what is to date the only experimental test of the theory. Using an online survey panel of Danish citizens (n = 1,425), participants were randomly assigned to receive either low or high expectations, followed by either low- or high- performance information. Our findings suggest that citizens’ expectations are an important predictor of their satisfaction with public services. Journal: Public Management Review Pages: 1235-1250 Issue: 9 Volume: 19 Year: 2017 Month: 10 X-DOI: 10.1080/14719037.2017.1295099 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1295099 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:9:p:1235-1250 Template-Type: ReDIF-Article 1.0 Author-Name: Alisa Moldavanova Author-X-Name-First: Alisa Author-X-Name-Last: Moldavanova Author-Name: Holly T. Goerdel Author-X-Name-First: Holly T. Author-X-Name-Last: Goerdel Title: Understanding the puzzle of organizational sustainability: toward a conceptual framework of organizational social connectedness and sustainability Abstract: Much scholarship on organizational sustainability has focused on organizational survival and strategies aimed at financial independence. However, there is increasing awareness that organizational social connectedness may be equally important for longer-term organizational sustainability. This article bridges theories of organizational survival, social connectedness, and sustainability research, with sustainable management practices from the field of the US culture nonprofits to investigate the questions: What are the antecedents of organizational social connectedness? What role does social connectedness play for the sustainability of organizations? Our analysis results in a conceptual framework of the relationship between the social connectedness and sustainability of cultural nonprofits. Journal: Public Management Review Pages: 55-81 Issue: 1 Volume: 20 Year: 2018 Month: 1 X-DOI: 10.1080/14719037.2017.1293141 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1293141 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:1:p:55-81 Template-Type: ReDIF-Article 1.0 Author-Name: Valentina Dinica Author-X-Name-First: Valentina Author-X-Name-Last: Dinica Title: Public engagement in governance for sustainability: a two-tier assessment approach and illustrations from New Zealand Abstract: Public engagement (PE) is a recognized principle of governance for sustainability. Yet, the relationships between PE and sustainability prospects are poorly understood. This paper proposes a comprehensive evaluation approach to PE, based on a two-tier theoretical construct: an analytical framework, enabling qualitative assessments across various governance features; and a conceptual governance model, to help understand engagement opportunities holistically, for the (socio-)economic domain or natural resources of interest. A governance model is conceptualized for Protected Areas. The two-tier approach is illustrated to assess whether the engagement options available in New Zealand offer the public sufficient opportunities to safeguard environmental sustainability. Journal: Public Management Review Pages: 23-54 Issue: 1 Volume: 20 Year: 2018 Month: 1 X-DOI: 10.1080/14719037.2017.1293142 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1293142 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:1:p:23-54 Template-Type: ReDIF-Article 1.0 Author-Name: Alexander Pinz Author-X-Name-First: Alexander Author-X-Name-Last: Pinz Author-Name: Nahid Roudyani Author-X-Name-First: Nahid Author-X-Name-Last: Roudyani Author-Name: Julia Thaler Author-X-Name-First: Julia Author-X-Name-Last: Thaler Title: Public–private partnerships as instruments to achieve sustainability-related objectives: the state of the art and a research agenda Abstract: The growing importance of public–private partnerships (PPPs) suggests the need to assess their contributions to sustainability-related objectives. With a systematic review of business and public administration literature, this study elaborates on whether empirical evidence indicates that PPPs are appropriate instruments to accomplish the sustainability objectives of governments and which success factors are crucial for this purpose. Results reveal that business research on PPPs rarely integrates sustainability concepts; findings pertaining to their contributions to sustainability remain inconclusive. However, various success factors show the potential of PPPs, if appropriately managed. These findings suggest an agenda for research on PPPs in the context of sustainability. Journal: Public Management Review Pages: 1-22 Issue: 1 Volume: 20 Year: 2018 Month: 1 X-DOI: 10.1080/14719037.2017.1293143 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1293143 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:1:p:1-22 Template-Type: ReDIF-Article 1.0 Author-Name: Francesca Pepe Author-X-Name-First: Francesca Author-X-Name-Last: Pepe Author-Name: Sergio Paternostro Author-X-Name-First: Sergio Author-X-Name-Last: Paternostro Author-Name: Patrizio Monfardini Author-X-Name-First: Patrizio Author-X-Name-Last: Monfardini Title: Sustainability standard setting as local government matter: an Italian experience Abstract: Sustainability is a globally targeted concept widely debated in the literature, but still seeking a commonly agreed operationalization within applicable standards. The role of standard setter is commonly played by multi-stakeholder international organizations aiming at offering sound solutions for all kind of organizations, while what could be the role of a local government (LG) as sustainability standard setter and how this could impact on the definitions, rubrics, and measurement of sustainability is currently under-investigated. The case of an Italian LG already acting as standard setter allows to understand the reasons for, the strengths and the weaknesses of territorially bounded standards. Journal: Public Management Review Pages: 176-200 Issue: 1 Volume: 20 Year: 2018 Month: 1 X-DOI: 10.1080/14719037.2017.1293144 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1293144 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:1:p:176-200 Template-Type: ReDIF-Article 1.0 Author-Name: Lisa Schmidthuber Author-X-Name-First: Lisa Author-X-Name-Last: Schmidthuber Author-Name: Melanie Wiener Author-X-Name-First: Melanie Author-X-Name-Last: Wiener Title: Aiming for a sustainable future: conceptualizing public open foresight Abstract: Sustainability as a global challenge concerns actors across organizational and national boundaries. Meeting the complexity of the sustainability challenge requires collaboration between various stakeholders and strategies with long-term focus. Various authors propose foresight activities to enhance decisions related to strategies and innovations for a more sustainable future. We follow this call and suggest a new direction to be taken in public management concerning sustainability and investigate ‘public open foresight’: an inter-organizational discussion and analysis process of public sector organizations regarding future developments. This article applies open foresight to the public realm by presenting a process framework and outlining propositions for further research. Journal: Public Management Review Pages: 82-107 Issue: 1 Volume: 20 Year: 2018 Month: 1 X-DOI: 10.1080/14719037.2017.1293145 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1293145 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:1:p:82-107 Template-Type: ReDIF-Article 1.0 Author-Name: Junesoo Lee Author-X-Name-First: Junesoo Author-X-Name-Last: Lee Author-Name: Jeongyoon Lee Author-X-Name-First: Jeongyoon Author-X-Name-Last: Lee Title: Seeds of distrust: conflicts over sustainable development in a local fracking policy network in New York State Abstract: Pursuing economic, environmental and social sustainability requires networks endowed with persistent relationships between stakeholders. Networks serve as the vehicle to coordinate diverse policy goals among stakeholders. Within the networks, stakeholders inevitably experience some level of distrust due to the complexity and uncertainty of the unstructured problems on the sustainability. However, little is known about why stakeholders often distrust with one another in the networks. By analysing a local fracking policy network in NYS, we suggest that distrust is influenced by incongruent ecological worldviews, policy goals incongruence in the triple bottom line of sustainability, characterization framing, policy communications and knowledge exchange. Journal: Public Management Review Pages: 108-135 Issue: 1 Volume: 20 Year: 2018 Month: 1 X-DOI: 10.1080/14719037.2017.1293146 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1293146 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:1:p:108-135 Template-Type: ReDIF-Article 1.0 Author-Name: Hyunjung Ji Author-X-Name-First: Hyunjung Author-X-Name-Last: Ji Author-Name: Nicole Darnall Author-X-Name-First: Nicole Author-X-Name-Last: Darnall Title: All are not created equal: assessing local governments’ strategic approaches towards sustainability Abstract: While local governments often implement equivalent numbers of sustainability programmes, they likely utilize different strategies to design them. We posit that some local governments pursue more of an exploration strategy, by experimenting with a broad range of sustainability issues and policy instruments to address them, while others pursue a more exploitation strategy, by focusing on a limited range of sustainability issues and policy instruments. We assess these distinctions across 70 local governments and offer evidence that governments indeed vary in their sustainability strategies. Such variations have important implications for local governments’ ability to improve their sustainability conditions over time. Journal: Public Management Review Pages: 154-175 Issue: 1 Volume: 20 Year: 2018 Month: 1 X-DOI: 10.1080/14719037.2017.1293147 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1293147 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:1:p:154-175 Template-Type: ReDIF-Article 1.0 Author-Name: Eric S. Zeemering Author-X-Name-First: Eric S. Author-X-Name-Last: Zeemering Title: Sustainability management, strategy and reform in local government Abstract: As discussions about sustainability management in local government evolve, public managers lack clear frameworks prescribing how sustainability should be integrated into the practice of management. Studies in public administration tend to emphasize the policy tools managers use for sustainable outcomes, rather than the management processes that can enhance sustainability through organizational change. Drawing on Laszlo and Zhexembayeva’s definition of ‘embedded sustainability,’ this essay suggests local government managers should focus on integrating sustainability into strategic planning processes in order to advance sustainability as a reform in local government. Public management scholars and local government professionals are urged to develop partnerships to support evidence-based decision-making in local government in order to investigate propositions about sustainability management. Journal: Public Management Review Pages: 136-153 Issue: 1 Volume: 20 Year: 2018 Month: 1 X-DOI: 10.1080/14719037.2017.1293148 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1293148 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:1:p:136-153 Template-Type: ReDIF-Article 1.0 Author-Name: Ludger Niemann Author-X-Name-First: Ludger Author-X-Name-Last: Niemann Author-Name: Thomas Hoppe Author-X-Name-First: Thomas Author-X-Name-Last: Hoppe Title: Sustainability reporting by local governments: a magic tool? Lessons on use and usefulness from European pioneers Abstract: A growing number of city governments worldwide engage in sustainability reporting, voluntarily and responding to legal pressures. Diverse practices emerged based on unique choices concerning formats, periodicity, authorship and dissemination efforts. Such design questions and associated outcomes are highly relevant for practitioners yet unaddressed in standard guidelines and most prior research that primarily concern content and conjectured reporting benefits. This article presents a framework suited to assessing real-life practices and outcomes. An exploratory evaluation in Amsterdam, Basel, Dublin, Freiburg, Nuremberg and Zurich suggests that sustainability reporting can benefit organizational change, management and communication yet also lead to ‘fatigue’ and discontinuation. Journal: Public Management Review Pages: 201-223 Issue: 1 Volume: 20 Year: 2018 Month: 1 X-DOI: 10.1080/14719037.2017.1293149 File-URL: http://hdl.handle.net/10.1080/14719037.2017.1293149 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:1:p:201-223 Template-Type: ReDIF-Article 1.0 Author-Name: Sebastian Desmidt Author-X-Name-First: Sebastian Author-X-Name-Last: Desmidt Author-Name: Kenn Meyfroodt Author-X-Name-First: Kenn Author-X-Name-Last: Meyfroodt Author-Name: Bert George Author-X-Name-First: Bert Author-X-Name-Last: George Title: Shared strategic cognition in Flemish city councils: the relevance of political and demographic group characteristics Abstract: A shared understanding of strategic priorities within decision-making teams is important for strategy implementation. However, although upper echelons theory argues that group diversity has a negative impact on shared strategic cognition, research on the impact of group diversity measures based on political characteristics is lacking. Consequently, this study uses data from 1,740 city councillors to assess the impact of political group diversity on shared strategic cognition within Flemish city councils. The study results underline the importance of tailoring research to the contingencies of public organizations: political diversity measures are stronger related to shared strategic cognition than ‘traditional’ demographic diversity measures. Journal: Public Management Review Pages: 945-967 Issue: 7 Volume: 21 Year: 2019 Month: 7 X-DOI: 10.1080/14719037.2018.1538423 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1538423 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:7:p:945-967 Template-Type: ReDIF-Article 1.0 Author-Name: Eric S. Zeemering Author-X-Name-First: Eric S. Author-X-Name-Last: Zeemering Title: Do interlocal contracts seek collaborative efficiency? An investigation of police service delivery in California cities Abstract: Do interlocal contracts for police service seek and achieve collaborative efficiency? This research builds upon recent discussions of collaborative efficiency, including the rationale for, and consequences of, efficiency-seeking reforms in the public sector. Evaluating the experience of cities in California between 2001 and 2010, the investigation shows some cities seek budget savings through interlocal contracts, but others turn to this mechanism due to various forms of ex-ante interdependence. Through analysis of the organizational interdependence associated with interlocal contracting, this case provides evidence that interlocal contracts for police service can yield cost savings, but collaborative efficiency is not guaranteed. Journal: Public Management Review Pages: 968-987 Issue: 7 Volume: 21 Year: 2019 Month: 7 X-DOI: 10.1080/14719037.2018.1538424 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1538424 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:7:p:968-987 Template-Type: ReDIF-Article 1.0 Author-Name: Mateusz Lewandowski Author-X-Name-First: Mateusz Author-X-Name-Last: Lewandowski Title: Public managers’ perception of performance information: the evidence from Polish local governments Abstract: Performance management requires wise utilization of performance information to generate expected results. The framework of Performance Information Utilization (PIU) explains why and how performance information is used in the public sector, although it does so without recognizing the role of the information user’s perception. This article adapts the information system theories to conceptualize perception of performance information (PPI). Statistical analysis confirmed the validity of the construct and showed a significant relationship between quality and usefulness of performance information, and usefulness of multiple performance information systems. Tested model offers new insights in explaining the use of performance information in local governments. Journal: Public Management Review Pages: 988-1010 Issue: 7 Volume: 21 Year: 2019 Month: 7 X-DOI: 10.1080/14719037.2018.1538425 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1538425 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:7:p:988-1010 Template-Type: ReDIF-Article 1.0 Author-Name: Nopraenue Sajjarax Dhirathiti Author-X-Name-First: Nopraenue Sajjarax Author-X-Name-Last: Dhirathiti Title: Co-production and the provision of lifelong learning policy for elderly people in Thailand Abstract: This study focuses on examining the extent to which the thirteen co-production indicators divided into input, process, and output indicators and were used to examine three key local sites providing the lifelong learning services to elderly people in Thailand, including Chiang Mai, Chiang Rai, and Song Kla. The result substantiates the collaborative role of various actors, including local government, private and non-governmental entities, local communities, and the elderly themselves, in providing and delivering lifelong learning services. Journal: Public Management Review Pages: 1011-1028 Issue: 7 Volume: 21 Year: 2019 Month: 7 X-DOI: 10.1080/14719037.2018.1540723 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1540723 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:7:p:1011-1028 Template-Type: ReDIF-Article 1.0 Author-Name: Fabrizia Sarto Author-X-Name-First: Fabrizia Author-X-Name-Last: Sarto Author-Name: Gianluca Veronesi Author-X-Name-First: Gianluca Author-X-Name-Last: Veronesi Author-Name: Ian Kirkpatrick Author-X-Name-First: Ian Author-X-Name-Last: Kirkpatrick Title: Organizing professionals and their impact on performance: the case of public health doctors in the Italian SSN Abstract: Hybrid professional managers have been associated with improvements in the performance of public sector organizations. However, less attention has been given to differences within this category. Drawing on board human capital theory, we focus on an emerging group of ‘organizing professionals’ with earlier and deeper exposure to management training and education: generalist clinical hybrids drawn from public health in the Italian healthcare system. Specifically, we investigate the impact that these hybrid hospital CEOs have on organizational performance in comparison with other backgrounds. The results indicate that this form of generalist hybrid professionalism has distinct, if not dramatic, consequences for performance. Journal: Public Management Review Pages: 1029-1051 Issue: 7 Volume: 21 Year: 2019 Month: 7 X-DOI: 10.1080/14719037.2018.1544270 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1544270 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:7:p:1029-1051 Template-Type: ReDIF-Article 1.0 Author-Name: Hongtao Yi Author-X-Name-First: Hongtao Author-X-Name-Last: Yi Author-Name: Can Cui Author-X-Name-First: Can Author-X-Name-Last: Cui Title: Coping with functional collective action dilemma: functional fragmentation and administrative integration Abstract: Functional fragmentation among city departments has been a critical public administration problem in practice and theory. This paper investigates the political and administrative motivations for the reform from functionally fragmented water governance model towards an integrative agency design. Drawing on the Institutional Collective Action (ICA) framework and the literature on bureaucratic structures, we hypothesize that cities’ decisions for administrative reform are influenced by different types of transactions costs incurred in the negotiation process among local agencies. Empirical results of this study provide strong support for the transaction cost hypotheses on the roles of bargaining cost, enforcement cost, and information cost. Journal: Public Management Review Pages: 1052-1075 Issue: 7 Volume: 21 Year: 2019 Month: 7 X-DOI: 10.1080/14719037.2018.1544271 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1544271 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:7:p:1052-1075 Template-Type: ReDIF-Article 1.0 Author-Name: Bernd W. Wirtz Author-X-Name-First: Bernd W. Author-X-Name-Last: Wirtz Author-Name: Wilhelm M. Müller Author-X-Name-First: Wilhelm M. Author-X-Name-Last: Müller Title: An integrated artificial intelligence framework for public management Abstract: Artificial intelligence (AI) extends the limits of current performance in data processing and analysis many times over. Since this states a great improvement in managing public data, this conceptual study discusses the use of AI in public management structures in connection with their risks and side effects. The exercise of state power and public influence through intelligent machines make ethical and political guidelines essential for their operation, constituting the cornerstones of the AI framework model developed here. The organizational structure and technical specification are additional aspects of the AI that determine design and functionality of the framework model in practical application. Journal: Public Management Review Pages: 1076-1100 Issue: 7 Volume: 21 Year: 2019 Month: 7 X-DOI: 10.1080/14719037.2018.1549268 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1549268 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:7:p:1076-1100 Template-Type: ReDIF-Article 1.0 Author-Name: Madeline Powell Author-X-Name-First: Madeline Author-X-Name-Last: Powell Author-Name: Alex Gillett Author-X-Name-First: Alex Author-X-Name-Last: Gillett Author-Name: Bob Doherty Author-X-Name-First: Bob Author-X-Name-Last: Doherty Title: Sustainability in social enterprise: hybrid organizing in public services Abstract: It is commonly assumed that social enterprises (SEs) are able to meet social outcomes and also be financially viable; however, little research supports this claim. Using hybrid organizing as a lens to analyse case study interview data from ten SEs delivering adult day-care services, we identify three factors which affect an SE’s ability to simultaneously achieve social outcomes and financial sustainability and thus create value-spillovers for society. These are diverse income streams to strengthen financial viability and reduce reliance on service-level agreements and grants; delivering social quality (quality of social impact) as well as service quality, and a hybrid workforce. Journal: Public Management Review Pages: 159-186 Issue: 2 Volume: 21 Year: 2019 Month: 2 X-DOI: 10.1080/14719037.2018.1438504 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1438504 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:2:p:159-186 Template-Type: ReDIF-Article 1.0 Author-Name: Tobias Krause Author-X-Name-First: Tobias Author-X-Name-Last: Krause Author-Name: Sandra Van Thiel Author-X-Name-First: Sandra Author-X-Name-Last: Van Thiel Title: Perceived managerial autonomy in municipally owned corporations: disentangling the impact of output control, process control, and policy-profession conflict Abstract: Many European municipalities rely on municipally owned corporations (MOCs) to serve the public interest. Some MOCs, e.g. utilities or hospitals, are also aimed at generating financial revenue, others provide funded services like public transportation. Our article explores local governments’ approaches to the managerial control of influential MOCs. To conceptualize control, we distinguish control mechanisms (e.g. output control), correlates (e.g. policy-profession conflict), and perceived managerial autonomy. Drawing on a sample of 243 MOC top managers in Germany, structural equation modelling reveals four complex relationships between output control, process control, supervisor trust, and policy-profession conflict as antecedents of perceived managerial autonomy. Journal: Public Management Review Pages: 187-211 Issue: 2 Volume: 21 Year: 2019 Month: 2 X-DOI: 10.1080/14719037.2018.1473472 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1473472 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:2:p:187-211 Template-Type: ReDIF-Article 1.0 Author-Name: Gregory A. Porumbescu Author-X-Name-First: Gregory A. Author-X-Name-Last: Porumbescu Author-Name: Milena I. Neshkova Author-X-Name-First: Milena I. Author-X-Name-Last: Neshkova Author-Name: Meghan Huntoon Author-X-Name-First: Meghan Author-X-Name-Last: Huntoon Title: The effects of police performance on agency trustworthiness and citizen participation Abstract: We examine the effect of performance information on citizens’ willingness to engage with government. We hypothesize that when performance information is positive, citizens perceive government as trustworthy, which increases proclivity for participation. To validate this framework, we conduct an experiment that tests the effect of police performance on citizens’ perceptions of police trustworthiness and intentions to participate in a neighbourhood watch programme. We find that information about police performance strongly affects perceptions of police trustworthiness. Yet, citizen decisions to participate in the community watch programme are more complex and can be triggered by either positive or negative police performance. Journal: Public Management Review Pages: 212-237 Issue: 2 Volume: 21 Year: 2019 Month: 2 X-DOI: 10.1080/14719037.2018.1473473 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1473473 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:2:p:212-237 Template-Type: ReDIF-Article 1.0 Author-Name: Michelle Farr Author-X-Name-First: Michelle Author-X-Name-Last: Farr Author-Name: Peter Cressey Author-X-Name-First: Peter Author-X-Name-Last: Cressey Title: The social impact of advice during disability welfare reform: from social return on investment to evidencing public value through realism and complexity Abstract: This article illustrates how advice services create diverse public values within welfare reform. It develops a social impact framework using public value, realism, and complexity literature. Starting from a social return on investment study of advice, qualitative interviews are analysed with twenty-two clients, who sought advice for welfare benefits, and had disabilities, or physical or mental health conditions. Integrating these clients’ experiences with wider evidence illustrates how advice services advocated for people’s needs within a complicated (and controversial) welfare system. However, advice services face funding cuts, benefit assessment costs have risen, and welfare reforms have yet to meet their aims. Journal: Public Management Review Pages: 238-263 Issue: 2 Volume: 21 Year: 2019 Month: 2 X-DOI: 10.1080/14719037.2018.1473474 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1473474 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:2:p:238-263 Template-Type: ReDIF-Article 1.0 Author-Name: Emre Cinar Author-X-Name-First: Emre Author-X-Name-Last: Cinar Author-Name: Paul Trott Author-X-Name-First: Paul Author-X-Name-Last: Trott Author-Name: Christopher Simms Author-X-Name-First: Christopher Author-X-Name-Last: Simms Title: A systematic review of barriers to public sector innovation process Abstract: This article provides a systematic review of the empirical literature on barriers within public sector innovation processes, based on data from 63 articles. We investigate the nature of barriers using four dimensions: (i) classification; (ii) interrelations; (iii) innovation process and (iv) types of innovations. A new classification is developed to show that interaction-specific barriers emerge during collaborative innovation. Significantly, we identify that the nature of barriers are more complex than has previously been recognized, where there has been an emphasis on organizational barriers. We identify that the nature of barriers differ in process and innovation types. Moreover, they show interrelations across the process. Journal: Public Management Review Pages: 264-290 Issue: 2 Volume: 21 Year: 2019 Month: 2 X-DOI: 10.1080/14719037.2018.1473477 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1473477 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:2:p:264-290 Template-Type: ReDIF-Article 1.0 Author-Name: Erik M. Eriksson Author-X-Name-First: Erik M. Author-X-Name-Last: Eriksson Title: Representative co-production: broadening the scope of the public service logic Abstract: Although the public service logic (PSL) has been an important equipoise to the predominant goods-manufacturing logic, there is potential to broaden its scope. An explicit integration of social context may contribute to an enhanced conceptual understanding of the PSL, at the same time addressing a major challenge in healthcare: disparities among population groups. A ‘representative co-production’ approach is suggested. In such an approach, group representatives’ knowledge and skills are used in evaluating, designing, and delivering services with the purpose of supporting other group members’ value co-creation. A case is provided, demonstrating representative co-production in access to preventive health services. Journal: Public Management Review Pages: 291-314 Issue: 2 Volume: 21 Year: 2019 Month: 2 X-DOI: 10.1080/14719037.2018.1487575 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1487575 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:2:p:291-314 Template-Type: ReDIF-Article 1.0 Author-Name: Carter B. Casady Author-X-Name-First: Carter B. Author-X-Name-Last: Casady Author-Name: Kent Eriksson Author-X-Name-First: Kent Author-X-Name-Last: Eriksson Author-Name: Raymond E. Levitt Author-X-Name-First: Raymond E. Author-X-Name-Last: Levitt Author-Name: W. Richard Scott Author-X-Name-First: W. Richard Author-X-Name-Last: Scott Title: (Re)defining public-private partnerships (PPPs) in the new public governance (NPG) paradigm: an institutional maturity perspective Abstract: Infrastructure public-private partnerships (PPPs) are dominantly seen as part of an increasingly fragmented and uncertain public management paradigm known as New Public Governance (NPG). However, the effects of institutional maturity on PPP utilization within this domain remain understudied. In order to (re)define PPPs within the NPG paradigm, we develop a PPP institutional maturity model based on three institutional capabilities-legitimacy, trust, and capacity. We then use the U.S. PPP market as a case example to explore how the maturity of PPPs in an institutional setting depends on legitimacy, trust, and capacity in the PPP model. Journal: Public Management Review Pages: 161-183 Issue: 2 Volume: 22 Year: 2020 Month: 2 X-DOI: 10.1080/14719037.2019.1577909 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1577909 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:2:p:161-183 Template-Type: ReDIF-Article 1.0 Author-Name: James Bostock Author-X-Name-First: James Author-X-Name-Last: Bostock Author-Name: Richard Breese Author-X-Name-First: Richard Author-X-Name-Last: Breese Author-Name: Rory Ridley-Duff Author-X-Name-First: Rory Author-X-Name-Last: Ridley-Duff Author-Name: Philip Crowther Author-X-Name-First: Philip Author-X-Name-Last: Crowther Title: Challenges for third sector organisations in cutback management: a sporting case study of the implications of publicness Abstract: Cutback management is a key theme for public services in an era of austerity, but the responsibilities for implementing public funding cutbacks do not always fall upon managers employed in the public sector. This article focuses on the cutbacks at third sector organisations (TSOs) – three national governing bodies (NGBs) of sport – which were affected by UK Sport’s ‘No Compromise’ policy following the 2012 Olympics. The article introduces the public funding cutback decision hierarchy as a novel framework which is used alongside existing theory to assess the implications of the severity and immediacy of cutback. Journal: Public Management Review Pages: 184-205 Issue: 2 Volume: 22 Year: 2020 Month: 2 X-DOI: 10.1080/14719037.2019.1577911 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1577911 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:2:p:184-205 Template-Type: ReDIF-Article 1.0 Author-Name: Sanja Korac Author-X-Name-First: Sanja Author-X-Name-Last: Korac Author-Name: Jörg Lindenmeier Author-X-Name-First: Jörg Author-X-Name-Last: Lindenmeier Author-Name: Iris Saliterer Author-X-Name-First: Iris Author-X-Name-Last: Saliterer Title: Attractiveness of public sector employment at the pre-entry level – a hierarchical model approach and analysis of gender effects Abstract: Understanding what characterizes individuals who choose to work for the public sector is critical to public management research and practice. This article explores the effect of Big Five personality traits, PSM, and work values on the attractiveness of public sector employment. The hierarchical model approach allows disentangling possible existing relationships between those concepts and provides answers to whether specific work values and PSM dimensions drive the attractiveness of public sector employment or whether the variance is accounted for by deeper level personality traits. Multi-group analyses revealed important gender effects, suggesting that considering gender as a control variable may be insufficient. Journal: Public Management Review Pages: 206-233 Issue: 2 Volume: 22 Year: 2020 Month: 2 X-DOI: 10.1080/14719037.2019.1582688 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1582688 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:2:p:206-233 Template-Type: ReDIF-Article 1.0 Author-Name: Jeppe Agger Nielsen Author-X-Name-First: Jeppe Agger Author-X-Name-Last: Nielsen Author-Name: Arild Wæraas Author-X-Name-First: Arild Author-X-Name-Last: Wæraas Author-Name: Kristian Dahl Author-X-Name-First: Kristian Author-X-Name-Last: Dahl Title: When management concepts enter the public sector: a dual-level translation perspective Abstract: We introduce a dual-level translation perspective to advance new understandings of how management concepts are modified when they enter the public sector. We concentrate on translation at two levels; the field and the organizational level, and illustrate the workings of this dual approach by studying Leadership Pipeline in Danish municipalities. Our analysis reveals how the original Leadership Pipeline translated into a “Public Sector Leadership Pipeline”, and how this “field level model” inspired municipalities and their translations. We suggest that changing a management concept before it enters specific organizations helps organize a better fit between public values and traveling management concepts. Journal: Public Management Review Pages: 234-254 Issue: 2 Volume: 22 Year: 2020 Month: 2 X-DOI: 10.1080/14719037.2019.1582689 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1582689 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:2:p:234-254 Template-Type: ReDIF-Article 1.0 Author-Name: Alberto Asquer Author-X-Name-First: Alberto Author-X-Name-Last: Asquer Author-Name: Ahmed Alzahrani Author-X-Name-First: Ahmed Author-X-Name-Last: Alzahrani Title: Public services reforms in Neo-Patrimonial systems: the commercialization of healthcare and education in Saudi Arabia Abstract: Reforms of public services have been extensively researched in representative democracies, where they have been especially explained by ideological change, political turnover, financial crises and pressures from international organizations. Meanwhile, less attention has been paid to explaining them in countries whose institutions have been characterized as neo-patrimonial systems. This study aims to explain the commercialization of healthcare and education services that took place in Saudi Arabia since the 2000s. The analysis provides some ways to refine and expand existing theoretical accounts of public services reforms in regimes that differ from representative democracies. Journal: Public Management Review Pages: 255-277 Issue: 2 Volume: 22 Year: 2020 Month: 2 X-DOI: 10.1080/14719037.2019.1584232 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1584232 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:2:p:255-277 Template-Type: ReDIF-Article 1.0 Author-Name: Kuang-Ting Tai Author-X-Name-First: Kuang-Ting Author-X-Name-Last: Tai Author-Name: Gregory Porumbescu Author-X-Name-First: Gregory Author-X-Name-Last: Porumbescu Author-Name: Jongmin Shon Author-X-Name-First: Jongmin Author-X-Name-Last: Shon Title: Can e-participation stimulate offline citizen participation: an empirical test with practical implications Abstract: E-participation is often flagged for its potential to stimulate greater citizen participation. Yet, whether e-participation contributes to more widespread offline citizen participation or reinforces existing patterns of offline citizen participation remains unclear. Drawing upon a representative sample of US citizens, the results of our analysis demonstrate that greater e-participation, operationalized using different forms of online expression and interaction, is associated with greater offline citizen participation. We also find that this relationship is strongest among those who are less affluent. These results suggest e-participation may play an important role in mobilizing a broader spectrum of citizens to engage in public affairs. Journal: Public Management Review Pages: 278-296 Issue: 2 Volume: 22 Year: 2020 Month: 2 X-DOI: 10.1080/14719037.2019.1584233 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1584233 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:2:p:278-296 Template-Type: ReDIF-Article 1.0 Author-Name: Justin Waring Author-X-Name-First: Justin Author-X-Name-Last: Waring Author-Name: Amanda Crompton Author-X-Name-First: Amanda Author-X-Name-Last: Crompton Title: The struggles for (and of) network management: an ethnographic study of non-dominant policy actors in the English healthcare system Abstract: The coordinating skills of network management are well documented, but there is little understanding of how network management roles are acquired and sustained. This article reports on a two-year ethnographic study that investigated the introduction of a regional healthcare network in England. It describes the strategies used by non-dominant actors to acquire and sustain network management roles in the face of opposition from more powerful actors. These strategies complement existing theory on network management and offer new theoretical understanding regarding the social position of network managers. Journal: Public Management Review Pages: 297-315 Issue: 2 Volume: 22 Year: 2020 Month: 2 X-DOI: 10.1080/14719037.2019.1588360 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1588360 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:2:p:297-315 Template-Type: ReDIF-Article 1.0 Author-Name: Qiushi Wang Author-X-Name-First: Qiushi Author-X-Name-Last: Wang Author-Name: Meili Niu Author-X-Name-First: Meili Author-X-Name-Last: Niu Title: Exploring the relationship between government budget information and citizens’ perceptions of public service performance in China Abstract: This study examines how government budget information affects citizen’s satisfaction with the budgeting process, their trust in government, and their perceptions of public service performance. Using data collected from two waves of large-scale telephone surveys in Guangzhou, China, we found that budget information was negatively associated with budget satisfaction, but positively related to perceived public service performance through increased citizen trust. These findings provide empirical evidence for understanding the complex relationship between budget information and citizens’ perceptions of government performance, and suggest useful strategies for government to enhance citizens’ trust and improve communications with citizens. Journal: Public Management Review Pages: 317-340 Issue: 3 Volume: 22 Year: 2020 Month: 3 X-DOI: 10.1080/14719037.2019.1584234 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1584234 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:3:p:317-340 Template-Type: ReDIF-Article 1.0 Author-Name: Hanneke Gieske Author-X-Name-First: Hanneke Author-X-Name-Last: Gieske Author-Name: Michael Duijn Author-X-Name-First: Michael Author-X-Name-Last: Duijn Author-Name: Arwin van Buuren Author-X-Name-First: Arwin Author-X-Name-Last: van Buuren Title: Ambidextrous practices in public service organizations: innovation and optimization tensions in Dutch water authorities Abstract: For public service organizations (PSOs) it is essential to be able to simultaneously optimize and innovate policies, processes and services. This article explores how PSOs shape these dual practices by examining optimization and innovation practices in eight Dutch regional water authorities (RWAs) using focus groups. It uncovers mutually reinforcing differences in culture, strategy and management leading to different ambidextrous configurations. In low ambidextrous RWAs a legalistic task-orientation goes along with a transactional management style and focus on optimization only. In high ambidextrous RWAs a societal value-orientation, integrative strategies, and a more transformational management style lead to more embedded innovation practices. Journal: Public Management Review Pages: 341-363 Issue: 3 Volume: 22 Year: 2020 Month: 3 X-DOI: 10.1080/14719037.2019.1588354 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1588354 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:3:p:341-363 Template-Type: ReDIF-Article 1.0 Author-Name: Edmund C. Stazyk Author-X-Name-First: Edmund C. Author-X-Name-Last: Stazyk Author-Name: Randall S. Davis Author-X-Name-First: Randall S. Author-X-Name-Last: Davis Title: Transformational leaders: bridging the gap between goal ambiguity and public value involvement Abstract: Conventional wisdom suggests that ambiguous goals result in undesirable consequences for organizations. However, little research examines the connections between ambiguity, public values, and organizational decisions. We explore the connections between goal ambiguity and the application of public values when making organizational decisions by accounting for transformational leadership. We evaluate the mechanisms through which transformational leaders connect goal clarity and public values. Findings suggest individuals who view leaders as highly transformative view clear goals as promoting public values. Alternatively, individuals who view leaders as lacking transformative traits view clear goals as hampering the application of public values to organizational decisions. Journal: Public Management Review Pages: 364-385 Issue: 3 Volume: 22 Year: 2020 Month: 3 X-DOI: 10.1080/14719037.2019.1588357 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1588357 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:3:p:364-385 Template-Type: ReDIF-Article 1.0 Author-Name: Maurits Waardenburg Author-X-Name-First: Maurits Author-X-Name-Last: Waardenburg Author-Name: Martijn Groenleer Author-X-Name-First: Martijn Author-X-Name-Last: Groenleer Author-Name: Jorrit de Jong Author-X-Name-First: Jorrit Author-X-Name-Last: de Jong Author-Name: Bas Keijser Author-X-Name-First: Bas Author-X-Name-Last: Keijser Title: Paradoxes of collaborative governance: investigating the real-life dynamics of multi-agency collaborations using a quasi-experimental action-research approach Abstract: The literature suggests that collaborative governance efforts typically face three types of challenges: substantive problem-solving challenges, collaborative process challenges and multi-relational accountability challenges. In this article, we investigate how these challenges manifest themselves in practice and explore potential ways in which collaborators can deal with them. To do so, we studied eight multi-agency crime-fighting collaborations in the Netherlands using a quasi-experimental action-research approach. We found that the challenges present collaborations with a set of paradoxical demands. Collaborations that were able to make progress transcended the paradoxes by adopting a ‘both/and’ rather than an ‘either/or’ mindset. Our findings contribute to knowledge about designing effective multi-agency collaborations. Journal: Public Management Review Pages: 386-407 Issue: 3 Volume: 22 Year: 2020 Month: 3 X-DOI: 10.1080/14719037.2019.1599056 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1599056 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:3:p:386-407 Template-Type: ReDIF-Article 1.0 Author-Name: Eric C. Martin Author-X-Name-First: Eric C. Author-X-Name-Last: Martin Author-Name: Isabella M. Nolte Author-X-Name-First: Isabella M. Author-X-Name-Last: Nolte Title: Might less accountability be more? INGO-volunteer relationships in the European refugee response Abstract: This study explores formal and informal responses to the refugee crisis in Europe, specifically, relationships between INGOs and volunteers. Mixing qualitative and quantitative methodologies, it contributes to research on cross-sector collaboration in a transboundary crisis. Results show that actors’ perceptions of each other limit partnering. Governmental action and policy changes precipitated different stages of the response, which influenced INGO-volunteer relationships. INGOs were seen as bureaucratic and conservative in their advocacy, while volunteers were perceived as helpful, flexible and responsive to urgent needs, but unaccountable. Over time, some INGOs determined that risks posed by volunteers working with vulnerable populations outweighed benefits. Journal: Public Management Review Pages: 408-431 Issue: 3 Volume: 22 Year: 2020 Month: 3 X-DOI: 10.1080/14719037.2019.1599057 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1599057 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:3:p:408-431 Template-Type: ReDIF-Article 1.0 Author-Name: Jue Young Mok Author-X-Name-First: Jue Young Author-X-Name-Last: Mok Title: Proposed non-linear relation between satisfaction with government performance and co-production: an initial empirical test Abstract: This study attempted to estimate a new descriptive model that integrated the elements of the expectancy-disconfirmation model and the prospect theory framework and examined the linear and non-linear relations between citizen satisfaction with public services and co-production. Based on the 2014 data on U.S. citizens, the results proposed that citizens who are not dissatisfied were more likely to participate in its co-production. This study found that citizen satisfaction shows quadratic patterns of increases with decreasing rates of participation in co-production. The limitation of the data and models used in this study were further discussed for cautious interpretations of the results. Journal: Public Management Review Pages: 432-451 Issue: 3 Volume: 22 Year: 2020 Month: 3 X-DOI: 10.1080/14719037.2019.1599060 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1599060 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:3:p:432-451 Template-Type: ReDIF-Article 1.0 Author-Name: Sunggeun (Ethan) Park Author-X-Name-First: Sunggeun (Ethan) Author-X-Name-Last: Park Title: Beyond patient-centred care: a conceptual framework of co-production mechanisms with vulnerable groups in health and social service settings Abstract: This conceptual paper proposes a framework theorizing various service co-production mechanisms that providers may use in health and social service fields caring vulnerable and stigmatized service users. I theorize that service providers employ multiple co-production mechanisms in the service delivery/implementation phase – e.g. user–provider co-production, peer co-production, and user-driven co-production – to ensure users’ engagement in service decision-making processes. The framework demonstrates that each co-production mechanism has strengths and limitations, and no single mechanism is perfect. Operations of multiple co-production methods can lead to more meaningful representation opportunities for marginalized health and social service users – important public value that every individual deserves. Journal: Public Management Review Pages: 452-474 Issue: 3 Volume: 22 Year: 2020 Month: 3 X-DOI: 10.1080/14719037.2019.1601241 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1601241 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:3:p:452-474 Template-Type: ReDIF-Article 1.0 Author-Name: Hanneke Gieske Author-X-Name-First: Hanneke Author-X-Name-Last: Gieske Author-Name: Bert George Author-X-Name-First: Bert Author-X-Name-Last: George Author-Name: Ingmar van Meerkerk Author-X-Name-First: Ingmar Author-X-Name-Last: van Meerkerk Author-Name: Arwin van Buuren Author-X-Name-First: Arwin Author-X-Name-Last: van Buuren Title: Innovating and optimizing in public organizations: does more become less? Abstract: To enhance public service performance (PSP), public organizations are challenged to optimize and innovate their processes, techniques, policies and services. But can public organizations go too far when innovating and optimizing? Based on survey data from Dutch water authorities, we show that optimization initially contributes more to PSP than innovation, but its contribution is curvilinear: the impact of optimization becomes smaller the more optimization is conducted. The relation between innovation and PSP is, however, linear. Based on additional qualitative data, we show that ambidextrous water authorities run less risk of over-optimizing and use integrative strategies to deal with innovation-optimization tensions. Journal: Public Management Review Pages: 475-497 Issue: 4 Volume: 22 Year: 2020 Month: 4 X-DOI: 10.1080/14719037.2019.1588356 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1588356 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:4:p:475-497 Template-Type: ReDIF-Article 1.0 Author-Name: Jan Wynen Author-X-Name-First: Jan Author-X-Name-Last: Wynen Author-Name: Bjorn Kleizen Author-X-Name-First: Bjorn Author-X-Name-Last: Kleizen Author-Name: Koen Verhoest Author-X-Name-First: Koen Author-X-Name-Last: Verhoest Author-Name: Per Lægreid Author-X-Name-First: Per Author-X-Name-Last: Lægreid Author-Name: Vidar Rolland Author-X-Name-First: Vidar Author-X-Name-Last: Rolland Title: Just keep silent… Defensive silence as a reaction to successive structural reforms Abstract: Employees frequently have ideas and opinions on the execution of tasks or on the organization itself. Yet, sometimes employees remain silent and withhold this valuable input from their organizations because they fear experiencing conflict or controversy, causing both performance and employee morale to suffer. This article tests to what extent such fear of speaking up, referred to as ‘defensive silence,’ is affected by the extent of successive structural reforms an organization endures. Analyses of Norwegian Staff Surveys and of a structural reform database show that repetitive structural reforms affect employee engagement in defensive silence. Journal: Public Management Review Pages: 498-526 Issue: 4 Volume: 22 Year: 2020 Month: 4 X-DOI: 10.1080/14719037.2019.1588358 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1588358 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:4:p:498-526 Template-Type: ReDIF-Article 1.0 Author-Name: Rashmi Chordiya Author-X-Name-First: Rashmi Author-X-Name-Last: Chordiya Author-Name: Meghna Sabharwal Author-X-Name-First: Meghna Author-X-Name-Last: Sabharwal Author-Name: Jeannine E. Relly Author-X-Name-First: Jeannine E. Author-X-Name-Last: Relly Author-Name: Evan M. Berman Author-X-Name-First: Evan M. Author-X-Name-Last: Berman Title: Organizational protection for whistleblowers: a cross-national study Abstract: Whistleblowing is recognized as an effective means to mitigate organizational corruption. However, there is little empirical research that broadens our understanding of organizational strategies that enhance perceived organizational protection for whistleblowers. We aim to fill this gap in the literature by empirically examining a multi-pronged approach to improve this organizational outcome in diverse countries and contexts. A multi-dimensional theoretical framework utilized in this study emphasizes the role of an ethics-oriented climate; ethical leadership behaviours; structural provisions for ethics management, and an awareness of whistleblower protection laws in enhancing perceived organizational protection for whistleblowers. Journal: Public Management Review Pages: 527-552 Issue: 4 Volume: 22 Year: 2020 Month: 4 X-DOI: 10.1080/14719037.2019.1599058 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1599058 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:4:p:527-552 Template-Type: ReDIF-Article 1.0 Author-Name: Sanja Korac Author-X-Name-First: Sanja Author-X-Name-Last: Korac Author-Name: Iris Saliterer Author-X-Name-First: Iris Author-X-Name-Last: Saliterer Author-Name: Mariafrancesca Sicilia Author-X-Name-First: Mariafrancesca Author-X-Name-Last: Sicilia Author-Name: Ileana Steccolini Author-X-Name-First: Ileana Author-X-Name-Last: Steccolini Title: Contrasting and explaining purposeful and legitimizing uses of performance information: a mayor’s perspective Abstract: This study looks at purposeful and legitimizing types of performance information use in local governments. Drawing on a survey of Austrian mayors who are at the politico-administrative apex of local government, the paper shows that purposeful and legitimizing uses of performance information coexist, but they appear to be negatively associated. In exploring the contextual and organizational conditions under which legitimizing uses prevail over purposeful ones, the analysis shows that oversight (coercive) and political (normative) pressures, hierarchical culture, and low-performance information availability foster the dominance of the legitimizing use type over the purposeful one. Journal: Public Management Review Pages: 553-577 Issue: 4 Volume: 22 Year: 2020 Month: 4 X-DOI: 10.1080/14719037.2019.1599059 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1599059 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:4:p:553-577 Template-Type: ReDIF-Article 1.0 Author-Name: Yuyan Zheng Author-X-Name-First: Yuyan Author-X-Name-Last: Zheng Author-Name: Chia-Huei Wu Author-X-Name-First: Chia-Huei Author-X-Name-Last: Wu Author-Name: Les Graham Author-X-Name-First: Les Author-X-Name-Last: Graham Title: Work-to-non-work spillover: the impact of public service motivation and meaningfulness on outcomes in work and personal life domains Abstract: This study examines why, and when, public service motivation (PSM) has spillover effects from employees’ work lives into their personal lives. Drawing on a dual conceptualization of meaningfulness, we propose and examine the relationship of PSM with meaningfulness of work through processes of realization and justification. Analyses of 253 matched dyads of policing employees and spouses support the proposed mediation effect of meaningfulness of work from PSM to job satisfaction, individual initiative (i.e. task-related behaviours after work), and psychological detachment from work in non-work time. Job autonomy is found to compensate for PSM in predicting meaningfulness and these outcomes. Journal: Public Management Review Pages: 578-601 Issue: 4 Volume: 22 Year: 2020 Month: 4 X-DOI: 10.1080/14719037.2019.1601242 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1601242 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:4:p:578-601 Template-Type: ReDIF-Article 1.0 Author-Name: Malika Igalla Author-X-Name-First: Malika Author-X-Name-Last: Igalla Author-Name: Jurian Edelenbos Author-X-Name-First: Jurian Author-X-Name-Last: Edelenbos Author-Name: Ingmar van Meerkerk Author-X-Name-First: Ingmar Author-X-Name-Last: van Meerkerk Title: What explains the performance of community-based initiatives? Testing the impact of leadership, social capital, organizational capacity, and government support Abstract: Community-based initiatives (CBIs) are thriving in Western countries. In CBIs, citizens take a leading role in providing public services and goods. CBIs have been acclaimed for their innovativeness, problem-solving capacity, and legitimacy. However, we lack large N studies on performance of CBIs and its antecedents. This article develops and tests a model that identifies relationships between performance and four antecedents by using survey data on CBIs collected in the Netherlands (N = 671). Using structural equation modelling, positive direct and indirect relationships between transformational leadership, boundary spanning leadership, organizational capacity, social capital ties, government support, and performance are found. Journal: Public Management Review Pages: 602-632 Issue: 4 Volume: 22 Year: 2020 Month: 4 X-DOI: 10.1080/14719037.2019.1604796 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1604796 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:4:p:602-632 Template-Type: ReDIF-Article 1.0 Author-Name: Giuseppe Grossi Author-X-Name-First: Giuseppe Author-X-Name-Last: Grossi Author-Name: Albert Meijer Author-X-Name-First: Albert Author-X-Name-Last: Meijer Author-Name: Massimo Sargiacomo Author-X-Name-First: Massimo Author-X-Name-Last: Sargiacomo Title: A public management perspective on smart cities: ‘Urban auditing’ for management, governance and accountability Abstract: Our exploration of three bodies of literature – public management, accounting and urban governance – shows that three views on these new technological practices of ‘urban auditing’ are present in the literature: a technocratic, a critical and an emergent view. We use these three views to introduce the six papers in this special issue. We conclude with the observation that the public management perspective is important for understanding smart city dynamics: we should not present our insights only in our own community, but should also connect to the interdisciplinary debate on smart cities. Journal: Public Management Review Pages: 633-647 Issue: 5 Volume: 22 Year: 2020 Month: 5 X-DOI: 10.1080/14719037.2020.1733056 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1733056 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:5:p:633-647 Template-Type: ReDIF-Article 1.0 Author-Name: Giorgia Nesti Author-X-Name-First: Giorgia Author-X-Name-Last: Nesti Author-Name: Paolo Roberto Graziano Author-X-Name-First: Paolo Roberto Author-X-Name-Last: Graziano Title: The democratic anchorage of governance networks in smart cities: an empirical assessment Abstract: The paper addresses the problem of democratic legitimacy of smart cities as a system of governance networks. Using data collected during a 2-year research project, such as the qualitative analysis of reports and documents and semi-structured interviews with key informants, the paper elaborates an Index of Democratic Smart Governance and applies it to four European smart cities: Amsterdam, Barcelona, Turin, and Vienna. Results show that smart cities are anchored in principles of democratic representation, but the link between political institutions and the general public is not entirely developed due to the lack of mechanisms truly fostering citizens’ participation and voicing. Journal: Public Management Review Pages: 648-667 Issue: 5 Volume: 22 Year: 2020 Month: 5 X-DOI: 10.1080/14719037.2019.1588355 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1588355 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:5:p:648-667 Template-Type: ReDIF-Article 1.0 Author-Name: Eliska Drapalova Author-X-Name-First: Eliska Author-X-Name-Last: Drapalova Author-Name: Kai Wegrich Author-X-Name-First: Kai Author-X-Name-Last: Wegrich Title: Who governs 4.0? Varieties of smart cities Abstract: Research on smart cities is still at an early stage. The conjecture of this article is that smart city strategies and their impacts will inevitably vary across contexts; however, the debate still lacks an analytical toolkit that guides the exploration of such varieties (and similarities) of smart cities. Combining existing research on the governance of smart cities with theories of business–state relations from political economy, this article develops an analytical framework and typology that captures varieties (and similarities) of smart city policies and governance. We apply this framework to four illustrative cases: Prague, Barcelona, Berlin, and Rio de Janeiro. Journal: Public Management Review Pages: 668-686 Issue: 5 Volume: 22 Year: 2020 Month: 5 X-DOI: 10.1080/14719037.2020.1718191 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1718191 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:5:p:668-686 Template-Type: ReDIF-Article 1.0 Author-Name: Marie Hårsman Wahlström Author-X-Name-First: Marie Author-X-Name-Last: Hårsman Wahlström Author-Name: Karima Kourtit Author-X-Name-First: Karima Author-X-Name-Last: Kourtit Author-Name: Peter Nijkamp Author-X-Name-First: Peter Author-X-Name-Last: Nijkamp Title: Planning Cities4People–A body and soul analysis of urban neighbourhoods Abstract: There is a growing interest among urban planners in identifying and reinforcing key features that differentiate a city from others. At a local level, neighbourhoods are increasingly positioned and branded, based on their distinguishing characteristics. Against this background this paper aims to contribute to a better governance of cities and urban neighbourhoods by pinpointing the determinants of citizens’ perceptions of urban quality of life. A conceptual model on neighbourhood love, comprising both body and soul constituents, is developed and empirically tested. The results show that the residents’ ‘love’ for their neighbourhood is significantly related to both its material and immaterial amenities. Journal: Public Management Review Pages: 687-700 Issue: 5 Volume: 22 Year: 2020 Month: 5 X-DOI: 10.1080/14719037.2020.1718190 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1718190 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:5:p:687-700 Template-Type: ReDIF-Article 1.0 Author-Name: Alessandro Sancino Author-X-Name-First: Alessandro Author-X-Name-Last: Sancino Author-Name: Lorraine Hudson Author-X-Name-First: Lorraine Author-X-Name-Last: Hudson Title: Leadership in, of, and for smart cities – case studies from Europe, America, and Australia Abstract: This paper analyses leadership in, of, and for smart cities. Using a multi-case study research design and Mode 2 research (based upon collaboration between a scholar and a practitioner), we explore smart city initiatives in Europe (Amsterdam, Bristol, and Milton Keynes), North and South America (Chicago and Curitiba), and Australia (Melbourne). We undertake a comparative analysis which looks at leadership through six lenses: place, purpose, person, position, process, and performance. From our analysis four modes of smart city leadership emerge: smart cities as digital government, smart cities as digital driver for economic growth, smart cities as an open platform for digital socio-political innovation, and smart cities as an open platform for digital economy. Journal: Public Management Review Pages: 701-725 Issue: 5 Volume: 22 Year: 2020 Month: 5 X-DOI: 10.1080/14719037.2020.1718189 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1718189 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:5:p:701-725 Template-Type: ReDIF-Article 1.0 Author-Name: Krista Timeus Author-X-Name-First: Krista Author-X-Name-Last: Timeus Author-Name: Jordi Vinaixa Author-X-Name-First: Jordi Author-X-Name-Last: Vinaixa Author-Name: Francesc Pardo-Bosch Author-X-Name-First: Francesc Author-X-Name-Last: Pardo-Bosch Title: Creating business models for smart cities: a practical framework Abstract: Smart cities can use business models to evaluate what value they offer citizens by integrating ICT into their infrastructure and services. The article introduces the concept of the ‘city business model’ and proposes a practical framework for analysing it. The City Model Canvas (CMC)—based on the Business Model Canvas for firms—shows the elements that city councils should consider during the design, delivery and assessment of smart services, including the smart service’s expected economic, environmental and social impacts. An example of how the CMC was used to design an ICT platform in Bristol shows its utility as a planning tool. Journal: Public Management Review Pages: 726-745 Issue: 5 Volume: 22 Year: 2020 Month: 5 X-DOI: 10.1080/14719037.2020.1718187 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1718187 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:5:p:726-745 Template-Type: ReDIF-Article 1.0 Author-Name: Ilari Karppi Author-X-Name-First: Ilari Author-X-Name-Last: Karppi Author-Name: Jarmo Vakkuri Author-X-Name-First: Jarmo Author-X-Name-Last: Vakkuri Title: Becoming smart? Pursuit of sustainability in urban policy design Abstract: The pursuit of sustainability through various smart solutions has become prominent in urban policy-making. We explore how cities utilize particular planning and management tools in this endeavour. We introduce the concept of sustainability proxies that are necessities in organizing institutional complexity. We show how that complexity is framed differently from the notorious decision-making silos. This paper provides theoretical accounts to understand the ambiguous nature of sustainability as a target for smart urbanity and scrutinizes the uses of sustainability proxies through an empirical case. The paper provides an account of how public management through proxies actually happens in urban policy-making. Journal: Public Management Review Pages: 746-766 Issue: 5 Volume: 22 Year: 2020 Month: 5 X-DOI: 10.1080/14719037.2020.1718188 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1718188 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:5:p:746-766 Template-Type: ReDIF-Article 1.0 Author-Name: Fariborz Damanpour Author-X-Name-First: Fariborz Author-X-Name-Last: Damanpour Author-Name: Catherine Magelssen Author-X-Name-First: Catherine Author-X-Name-Last: Magelssen Author-Name: Richard M. Walker Author-X-Name-First: Richard M. Author-X-Name-Last: Walker Title: Outsourcing and insourcing of organizational activities: the role of outsourcing process mechanisms Abstract: The decision to outsource organizational activities is studied widely, but research on the insourcing of outsourced activities is scarce. We study the outsourcing decision as a process, and investigate the influences of organizational mechanisms on its sustainability. We argue that organizational learning from the outsourcing decision process could over time result in competencies that enhance the sustainability of outsourcing decisions. We examine outsourcing and insourcing processes longitudinally. The results indicate that the outsourcing process mechanisms, especially the mechanisms associated with implementing the outsourcing decision, predict insourcing. We discuss the implications for future research on outsourcing and insourcing of public services. Journal: Public Management Review Pages: 767-790 Issue: 6 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2019.1601243 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1601243 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:6:p:767-790 Template-Type: ReDIF-Article 1.0 Author-Name: Erik Eriksson Author-X-Name-First: Erik Author-X-Name-Last: Eriksson Author-Name: Thomas Andersson Author-X-Name-First: Thomas Author-X-Name-Last: Andersson Author-Name: Andreas Hellström Author-X-Name-First: Andreas Author-X-Name-Last: Hellström Author-Name: Christian Gadolin Author-X-Name-First: Christian Author-X-Name-Last: Gadolin Author-Name: Svante Lifvergren Author-X-Name-First: Svante Author-X-Name-Last: Lifvergren Title: Collaborative public management: coordinated value propositions among public service organizations Abstract: Drawing from collaborative public management, this article seeks to contribute to public service logic by focusing on what precedes the public service user’s realization of value: the value proposition. A new care model for elderly people with multiple chronic diseases shows that coordinators with an inter-organizational mission, vertical and horizontal supporting structures, trust established through relationships, and recognition of service systems’ embeddedness in social systems are pivotal for the ability of public service organizations to develop coordinated value propositions. The contribution to policy and practice is an increased understanding of a coherent, rather than fragmented, welfare system for users/citizens. Journal: Public Management Review Pages: 791-812 Issue: 6 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2019.1604793 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1604793 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:6:p:791-812 Template-Type: ReDIF-Article 1.0 Author-Name: S. Lorenzo Benaine Author-X-Name-First: S. Lorenzo Author-X-Name-Last: Benaine Author-Name: Alexander Kroll Author-X-Name-First: Alexander Author-X-Name-Last: Kroll Title: Explaining effort substitution in performance systems: the role of task demands and mission orientation Abstract: This article contributes to a theory of performance gaming, as it studies why public organizations engage in effort substitution (i.e. directing effort towards rewarded as opposed to unrewarded areas). We argue that effort substitution becomes more likely if tasks are difficult; less likely in the presence of a strong mission orientation; and that mission orientation can mitigate the task demands effect. Examining a five-year panel data set of high schools, we find support for the hypotheses when rewarded and unrewarded measures capture different dimensions of performance. However, results are mixed when rewarded and unrewarded measures are conceptually linked. Journal: Public Management Review Pages: 813-835 Issue: 6 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2019.1604794 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1604794 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:6:p:813-835 Template-Type: ReDIF-Article 1.0 Author-Name: Ian McLoughlin Author-X-Name-First: Ian Author-X-Name-Last: McLoughlin Author-Name: Prue Burns Author-X-Name-First: Prue Author-X-Name-Last: Burns Author-Name: Evelyn Looi Author-X-Name-First: Evelyn Author-X-Name-Last: Looi Author-Name: Amrik Sohal Author-X-Name-First: Amrik Author-X-Name-Last: Sohal Author-Name: Helena Teede Author-X-Name-First: Helena Author-X-Name-Last: Teede Title: Brokering knowledge into the public sector: understanding improvement facilitators’ priorities in the redesign of hospital care Abstract: Like other public organizations, hospitals face increasing calls to innovate in the way they deliver services. However, health care continues to grapple with bridging knowledge ‘transfer gaps’. Failure to bridge these gaps prevents knowledge generated outside of health care that might inform such innovation from embedding and scaling. We explore how ‘improvement facilitators’ in one jurisdiction-wide intervention view the organizational factors that support their role as knowledge brokers. We conclude that ‘bridging’ new ideas and practices to the front line is a problem of legitimation, rather than just a matter of the relevance of the ‘foreign’ knowledge concerned. Journal: Public Management Review Pages: 836-856 Issue: 6 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2019.1604795 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1604795 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:6:p:836-856 Template-Type: ReDIF-Article 1.0 Author-Name: Jaakko Turunen Author-X-Name-First: Jaakko Author-X-Name-Last: Turunen Author-Name: Noomi Weinryb Author-X-Name-First: Noomi Author-X-Name-Last: Weinryb Title: Organizing service delivery on social media platforms? Loosely organized networks, co-optation, and the welfare state Abstract: Recent crisis situations have witnessed a growing number of loosely organised networks (LONs) that deliver welfare services and employ social media platforms to coordinate their actions. Focusing on the 2015 ‘refugee crisis’ in Sweden, we explore the role of LONs in Swedish resilience policy. In the absence of standardised heuristics characteristic of established organizations, the LONs refer to social media for generating a common stance on the policy problem and their relation to the state. The study indicates challenges in governing LONs, showing that although a LON may become co-opted by the state, this co-optation may lead to its demise. Journal: Public Management Review Pages: 857-876 Issue: 6 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2019.1619805 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619805 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:6:p:857-876 Template-Type: ReDIF-Article 1.0 Author-Name: Kohei Suzuki Author-X-Name-First: Kohei Author-X-Name-Last: Suzuki Author-Name: Hyunkang Hur Author-X-Name-First: Hyunkang Author-X-Name-Last: Hur Title: Bureaucratic structures and organizational commitment: findings from a comparative study of 20 European countries Abstract: Do civil servants in some countries have higher organizational commitment? Is there any substantial cross-national variation in the form and degree of commitment? Good governance studies show a positive link between Weberian bureaucracy and favourable macro-level outcomes. However, previous comparative research is silent regarding cross-national differences of individual bureaucrats’ attitudes and their relationship with national bureaucratic structures. Employing social exchange theory, we argue that closed civil service systems produce higher commitment in senior public officials than open systems do. Using two large data sets in 20 European countries, we find closed systems are associated with continuance and normative commitment. Journal: Public Management Review Pages: 877-907 Issue: 6 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2019.1619813 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619813 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:6:p:877-907 Template-Type: ReDIF-Article 1.0 Author-Name: Kevin Morrell Author-X-Name-First: Kevin Author-X-Name-Last: Morrell Author-Name: Alistair Hewison Author-X-Name-First: Alistair Author-X-Name-Last: Hewison Author-Name: Loizos Heracleous Author-X-Name-First: Loizos Author-X-Name-Last: Heracleous Title: From events to personal histories: narrating change in health-care organizations Abstract: To cope with large-scale change managers must understand complex events, but representations of change are never objective and factual, they reflect choices. They are not simply chronicles but personal histories. We apply this perspective to analyze change in public sector health-care organizations. Health-care is an illuminating context because it is affected by large-scale policy-driven reform. There is a clear macro-context against which to map personal histories, which although diverse in terms of content, have common narrative templates which give them with structure. This helps managers understand a chaotic and complex flow of events; enabling them to cope with change. Journal: Public Management Review Pages: 908-926 Issue: 6 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2019.1619814 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619814 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:6:p:908-926 Template-Type: ReDIF-Article 1.0 Author-Name: Yousueng Han Author-X-Name-First: Yousueng Author-X-Name-Last: Han Title: The impact of accountability deficit on agency performance: performance-accountability regime Abstract: Accountability mechanisms have been widely applied to public agencies to achieve intended goals since ‘new public management’ paradigm. However, our understanding of the relationship between institutional accountability and agency performance is limited by a lack of empirical research. This study examines deficits of three accountability mechanisms applied to policy implementation process – 1) information provision, 2) assessment, and 3) consequence, representing bureaucratic control in performance-accountability regime of the Bush Administration. Results inform that there were relative success and failure of three accountability mechanisms for federal agency while they positively influenced agency performance. This study contributes to the development of institutional accountability theory. Journal: Public Management Review Pages: 927-948 Issue: 6 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2019.1679237 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1679237 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:6:p:927-948 Template-Type: ReDIF-Article 1.0 Author-Name: Jaclyn S. Piatak Author-X-Name-First: Jaclyn S. Author-X-Name-Last: Piatak Author-Name: Stephen B. Holt Author-X-Name-First: Stephen B. Author-X-Name-Last: Holt Title: Disentangling altruism and public service motivation: who exhibits organizational citizenship behaviour? Abstract: Public service motivation (PSM) is a core concept in public administration, but has gained less traction in other disciplines. To address this, we need to differentiate PSM from related concepts, such as altruism. We examine the separate and joint influence of PSM and altruism on organizational citizenship behaviour (OCB) using a nationally representative dataset, where the two constructs are measured on a survey preceding the measurement of OCB. Separately, both altruism and PSM drive OCB. However, when examining the joint influence of PSM and altruism, we find only PSM significantly predicts OCB, which may be due to the organizational context. Journal: Public Management Review Pages: 949-973 Issue: 7 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2020.1740302 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1740302 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:7:p:949-973 Template-Type: ReDIF-Article 1.0 Author-Name: Adrian Ritz Author-X-Name-First: Adrian Author-X-Name-Last: Ritz Author-Name: Carina Schott Author-X-Name-First: Carina Author-X-Name-Last: Schott Author-Name: Christian Nitzl Author-X-Name-First: Christian Author-X-Name-Last: Nitzl Author-Name: Kerstin Alfes Author-X-Name-First: Kerstin Author-X-Name-Last: Alfes Title: Public service motivation and prosocial motivation: two sides of the same coin? Abstract: This study raises the important question of how public service motivation and prosocial motivation are related to one another and how, together, these two concepts affect behavioural outcomes of public employees. Based on a sample of 747 public employees and using partial least squares structural equation model, we analyse the relationships between public service motivation, prosocial motivation, and different behavioural outcome variables in a single model simultaneously. Our study shows that public service motivation and prosocial motivation are not only theoretically, but also empirically distinct concepts. This has important implications for the use of these concepts, as will be discussed. Journal: Public Management Review Pages: 974-998 Issue: 7 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2020.1740305 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1740305 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:7:p:974-998 Template-Type: ReDIF-Article 1.0 Author-Name: Lene Holm Pedersen Author-X-Name-First: Lene Holm Author-X-Name-Last: Pedersen Author-Name: Lotte Bøgh Andersen Author-X-Name-First: Lotte Bøgh Author-X-Name-Last: Andersen Author-Name: Nanna Thomsen Author-X-Name-First: Nanna Author-X-Name-Last: Thomsen Title: Motivated to act and take responsibility – integrating insights from community psychology in PSM research Abstract: The concept sense of community responsibility (SOC-R) provides useful insights into public service motivation (PSM) research because SOC-R is act-relevant and connected to an identifiable community. A survey sent to 2,463 Danish councilors in multipurpose local governments illustrates how PSM and SOC-R as constructs are highly correlated, but not totally overlapping. SOC-R relates negatively to voluntary retirement but positively to visionary leadership and political influence, indicating that SOC-R is a supplementary motivation to take on responsibility and exercise leadership. The key contribution is thus a better understanding of motivation in public service provision. Journal: Public Management Review Pages: 999-1023 Issue: 7 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2020.1740307 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1740307 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:7:p:999-1023 Template-Type: ReDIF-Article 1.0 Author-Name: Neil M. Boyd Author-X-Name-First: Neil M. Author-X-Name-Last: Boyd Author-Name: Branda Nowell Author-X-Name-First: Branda Author-X-Name-Last: Nowell Title: Sense of community, sense of community responsibility, organizational commitment and identification, and public service motivation: a simultaneous test of affective states on employee well-being and engagement in a public service work context Abstract: The present study has two aims. First, we examine sense of community, sense of community responsibility, organizational commitment and identification, and PSM in predicting measures of employee engagement and well-being. Second, we examine if PSM acts as a direct or indirect predictor of the employee measures. The findings highlight that community experiences are powerful predictors and that the role of PSM is more indirect than direct. The study provides a step forward in understanding the utility of psychological predictors when simultaneously compared, and offers hope for future studies where we continue to conduct comparative analyses beyond the boundary of public management. Journal: Public Management Review Pages: 1024-1050 Issue: 7 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2020.1740301 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1740301 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:7:p:1024-1050 Template-Type: ReDIF-Article 1.0 Author-Name: Benedikte Brincker Author-X-Name-First: Benedikte Author-X-Name-Last: Brincker Author-Name: Lene Holm Pedersen Author-X-Name-First: Lene Holm Author-X-Name-Last: Pedersen Title: Attraction and attrition under extreme conditions– integrating insights on PSM, SOC-R, SOC and excitement motivation Abstract: This paper expands the frontier of PSM in relation to attraction/attrition, by integrating insights from PSM, SOC, SOC-R and EM. It identifies an extreme case, which offers a basis for qualitative, conceptual generalization. The paper generates three findings. Firstly, that PSM, SOC, SOC-R and EM co-exist and overlap. Second, that while personal needs as well as responsibility are important to attraction, if needs are not met attrition is difficult. However, also other-regarding forms of motivation can lead to derecruitment. Thirdly, it informs practitioners on the need to foster communities at work places where burn-out and de-recruitement is out-spoken. Journal: Public Management Review Pages: 1051-1069 Issue: 7 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2020.1740306 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1740306 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:7:p:1051-1069 Template-Type: ReDIF-Article 1.0 Author-Name: Roxana Corduneanu Author-X-Name-First: Roxana Author-X-Name-Last: Corduneanu Author-Name: Adina Dudau Author-X-Name-First: Adina Author-X-Name-Last: Dudau Author-Name: Georgios Kominis Author-X-Name-First: Georgios Author-X-Name-Last: Kominis Title: Crowding-in or crowding-out: the contribution of self-determination theory to public service motivation Abstract: The relationship between monetary rewards and public service motivation (PSM) has been at the centre of public management research for several decades. Yet the role of performance-contingent rewards in motivating individuals to engage in public service behaviour remains largely contested. This conceptual study aims to reconcile inconsistencies in the literature by considering particular conditions under which performance-contingent incentives may effectively sustain PSM. Drawing on self-determination theory, this study offers a detailed map of the factors that can explain the relationship between performance-related rewards and PSM, while also reconciling contradictory research findings to date and making several propositions for empirical research. Journal: Public Management Review Pages: 1070-1089 Issue: 7 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2020.1740303 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1740303 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:7:p:1070-1089 Template-Type: ReDIF-Article 1.0 Author-Name: Hedva Vinarski Peretz Author-X-Name-First: Hedva Author-X-Name-Last: Vinarski Peretz Title: A view into managers’ subjective experiences of public service motivation and work engagement: a qualitative study Abstract: This study focuses on the underlying factors which may foster or attenuate public managers’ public service motivation (PSM) and on the processes through which it affects their work engagement. A qualitative analysis of interviews with senior staffers in public-service organizations revealed multilayered subjective experiences of PSM and work engagement. The findings which emerged from the interviews suggest five factors behind PSM: The nature of task; Reaching beyond the self; Career development opportunities; The burden of red tape, and; Identification with the beneficiaries. Growing from these, analysis further suggests that PSM fosters emotional engagement and engagement in micro-community and in macro-community. Journal: Public Management Review Pages: 1090-1118 Issue: 7 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2020.1740304 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1740304 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:7:p:1090-1118 Template-Type: ReDIF-Article 1.0 Author-Name: Ulf Papenfuß Author-X-Name-First: Ulf Author-X-Name-Last: Papenfuß Author-Name: Florian Keppeler Author-X-Name-First: Florian Author-X-Name-Last: Keppeler Title: Does performance-related pay and public service motivation research treat state-owned enterprises like a neglected Cinderella? A systematic literature review and agenda for future research on performance effects Abstract: Studies of the performance effects of performance-related pay (PRP) and other-regarding motivations such as public service motivation (PSM) show that organizational goals and ownership structure play a crucial role, but these determinants are under-researched. In narrowing this gap, state-owned enterprises (SOEs) are relevant research objects. However, this systematic literature review categorizing different types of public sector organization reveals that only 9% of the 232 identified articles examine SOEs. On that basis, this article develops a research agenda for examining the performance effects of the combination of PRP and PSM/other-regarding motivations in SOEs as a foundation for future research in different disciplines. Journal: Public Management Review Pages: 1119-1145 Issue: 7 Volume: 22 Year: 2020 Month: 6 X-DOI: 10.1080/14719037.2020.1740300 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1740300 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:7:p:1119-1145 Template-Type: ReDIF-Article 1.0 Author-Name: Jacob Torfing Author-X-Name-First: Jacob Author-X-Name-Last: Torfing Title: Collaborative innovation in the public sector: the argument Abstract: There has been a growing interest in the question of how to spur innovation in the public sector, and recent research points to multi-actor collaboration as a superior innovation driver. This article explains why and how multi-actor collaboration may spur public innovation. It also discusses why we should expect different public and private actors to engage in demanding processes of collaborative interaction in order to produce risk-filled public innovations. Finally, it reflects on how it is possible to overcome the barriers to collaborative innovation through a combination of institutional design and the exercise of leadership and management. Journal: Public Management Review Pages: 1-11 Issue: 1 Volume: 21 Year: 2019 Month: 1 X-DOI: 10.1080/14719037.2018.1430248 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1430248 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:1:p:1-11 Template-Type: ReDIF-Article 1.0 Author-Name: Kai Wegrich Author-X-Name-First: Kai Author-X-Name-Last: Wegrich Title: The blind spots of collaborative innovation Abstract: In discussing some of the core claims of collaborative innovation, this article uses the notion of ‘blind spots’ in a double meaning. On the one hand, it points at some blind spots in the debate on collaborative innovation, i.e. potential weaknesses, risks, and unintended effects of public sector innovation strategies resting on principles of collaborative innovation. Second, the paper considers collaborative innovation as a counter-strategy against blind spots and attention biases of public organizations. Drawing on this perspective helps to critically discuss some of the key assumptions supporting the promise of collaborative innovation to deliver benefits critical for public governance. Journal: Public Management Review Pages: 12-20 Issue: 1 Volume: 21 Year: 2019 Month: 1 X-DOI: 10.1080/14719037.2018.1433311 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1433311 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:1:p:12-20 Template-Type: ReDIF-Article 1.0 Author-Name: Mario Ianniello Author-X-Name-First: Mario Author-X-Name-Last: Ianniello Author-Name: Silvia Iacuzzi Author-X-Name-First: Silvia Author-X-Name-Last: Iacuzzi Author-Name: Paolo Fedele Author-X-Name-First: Paolo Author-X-Name-Last: Fedele Author-Name: Luca Brusati Author-X-Name-First: Luca Author-X-Name-Last: Brusati Title: Obstacles and solutions on the ladder of citizen participation: a systematic review Abstract: This article presents a systematic review of the English-language empirical literature about citizen participation to identify the obstacles to its implementation and the most successful ways to address them. Three sets of variables seem to impact effectiveness: contextual factors, including information asymmetries and public officials’ attitude; organizational arrangements, including community representation criteria and process design; and process management patterns, including group dynamics and collaboration quality. Two recommendations stem from our analysis: internalize decisions in organizational procedures, and establish ongoing interactions between government bodies and their stakeholders. We conclude that half-hearted engagement is unlikely to lead to successful citizen participation. Journal: Public Management Review Pages: 21-46 Issue: 1 Volume: 21 Year: 2019 Month: 1 X-DOI: 10.1080/14719037.2018.1438499 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1438499 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:1:p:21-46 Template-Type: ReDIF-Article 1.0 Author-Name: Alketa Peci Author-X-Name-First: Alketa Author-X-Name-Last: Peci Author-Name: Osvaldo Cristian Rudloff Pulgar Author-X-Name-First: Osvaldo Cristian Author-X-Name-Last: Rudloff Pulgar Title: Autonomous bureaucrats in independent bureaucracies? Loyalty perceptions within supreme audit institutions Abstract: The independence of Supreme Audit Institutions (SAIs) is essential to their effectiveness, yet the actual autonomy of SAIs auditors can be questioned. To whom do SAI officials owe their loyalty? To what extent are their loyalty perceptions reflected in their auditing reports? Our comparative study triangulates interviews, direct observations, and documents and, based on Q methodology, constructs four types of SAI officials who disavow traditional loyalties to political appointees or external stakeholders but abide to Constitutional and professional rules as well as to their respective audit institutions. Loyalty perceptions reflect SAIs’ associational contexts and are related to different work outcomes. Journal: Public Management Review Pages: 47-68 Issue: 1 Volume: 21 Year: 2019 Month: 1 X-DOI: 10.1080/14719037.2018.1438503 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1438503 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:1:p:47-68 Template-Type: ReDIF-Article 1.0 Author-Name: Noemí Peña Miguel Author-X-Name-First: Noemí Author-X-Name-Last: Peña Miguel Author-Name: Beatriz Cuadrado-Ballesteros Author-X-Name-First: Beatriz Author-X-Name-Last: Cuadrado-Ballesteros Title: Is privatization related to corruption? An empirical analysis of European countries Abstract: This study analyses the relationship between privatization and corruption in Europe over the period 1995 to 2013, taking into account the problems surrounding the issue of causality. There have been researches into the role of privatization in reducing corruption, but decisions about privatization itself are made by politicians, and so corruption could also affect decision making about privatizations. The empirical findings suggest that perceived corruption decreases as the number of privatization transactions increases, but the effect is contrary when privatizations are a more important in terms of annual revenues. Furthermore, our results indicate that overall, privatizations carried out since the early 1980s have not been effective in reducing corruption in Europe. Indeed, privatizations reforms are more carried out in the less corrupt countries. Journal: Public Management Review Pages: 69-95 Issue: 1 Volume: 21 Year: 2019 Month: 1 X-DOI: 10.1080/14719037.2018.1444192 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1444192 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:1:p:69-95 Template-Type: ReDIF-Article 1.0 Author-Name: Laurence Ferry Author-X-Name-First: Laurence Author-X-Name-Last: Ferry Author-Name: Thomas Ahrens Author-X-Name-First: Thomas Author-X-Name-Last: Ahrens Author-Name: Rihab Khalifa Author-X-Name-First: Rihab Author-X-Name-Last: Khalifa Title: Public value, institutional logics and practice variation during austerity localism at Newcastle City Council Abstract: This article outlines how a local authority, Newcastle City Council (NCC), employed a public value strategy to address austerity localism. Borrowing from neo-institutional theory, it traces how organizational change constituted also a variation of democratic deliberation practices. Legitimation of budget decisions against central government cuts involved such practice variations as public consultations to change NCC’s vision and mobilize support, building operational capacity beyond the organization, and new accountings for measuring public value. Insofar as such organization changes constituted instances of institutional entrepreneurship of local government as a key democratic institution, our article refines existing theorizing of public value accounting. Journal: Public Management Review Pages: 96-115 Issue: 1 Volume: 21 Year: 2019 Month: 1 X-DOI: 10.1080/14719037.2018.1462398 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1462398 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:1:p:96-115 Template-Type: ReDIF-Article 1.0 Author-Name: Göran Smith Author-X-Name-First: Göran Author-X-Name-Last: Smith Author-Name: Jana Sochor Author-X-Name-First: Jana Author-X-Name-Last: Sochor Author-Name: I.C. MariAnne Karlsson Author-X-Name-First: I.C. MariAnne Author-X-Name-Last: Karlsson Title: Public–private innovation: barriers in the case of mobility as a service in West Sweden Abstract: Departing from open innovation (OI), this case study explores the development of Mobility as a Service (MaaS) in West Sweden. An analysis of 19 interviews reveals how representatives from involved actors perceive internal and external barriers as hampering the regional public transport authority’s attempts to collaborate with private actors, and that the perception of barriers is incongruent across public and private actors. Transferability to other cases of public–private OI is discussed, and implications for public actors are proposed. The paper expands the knowledge of preconditions for MaaS’ development and of the unique conditions for OI in public–private settings. Journal: Public Management Review Pages: 116-137 Issue: 1 Volume: 21 Year: 2019 Month: 1 X-DOI: 10.1080/14719037.2018.1462399 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1462399 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:1:p:116-137 Template-Type: ReDIF-Article 1.0 Author-Name: Anders Esmark Author-X-Name-First: Anders Author-X-Name-Last: Esmark Title: Communicative governance at work: how choice architects nudge citizens towards health, wealth and happiness in the information age Abstract: The article investigates the contribution of the nudging agenda to communicative governance and policy design through the extensive use of substantial communicative tools, complementing the use of procedural communicative tools associated with network facilitation and management in post-NPM thinking. This argument is carried out on three levels of analysis: I) the reliance on information as the primary tool of government and the corresponding reversal of the conventional governmental toolbox, II) the development and use of informational and communicative techniques guiding behaviour, and III) the instruments, interfaces and artefacts supporting the informational networks and flows of nudging interventions. Journal: Public Management Review Pages: 138-158 Issue: 1 Volume: 21 Year: 2019 Month: 1 X-DOI: 10.1080/14719037.2018.1473476 File-URL: http://hdl.handle.net/10.1080/14719037.2018.1473476 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:1:p:138-158 Template-Type: ReDIF-Article 1.0 Author-Name: Veronica Vecchi Author-X-Name-First: Veronica Author-X-Name-Last: Vecchi Author-Name: Niccolò Cusumano Author-X-Name-First: Niccolò Author-X-Name-Last: Cusumano Title: A regulatory disaster or a lack of skills? The ‘non-value for money’ of motorway concessions in Italy revealed after the Genoa bridge collapse Abstract: This paper analyses the financial dimension of motorway concessions in Italy, where financial plans have been released after the collapse of the Morandi Bridge. It contributes to the stream of literature regarding the excess in profitability of PPP, which can undermine value for money of these transactions, and the crucial role of financial competence to support regulatory decisions. It also provides a methodology that can be applied by regulators to monitor contracts and reduce information asymmetry. Journal: Public Management Review Pages: 1147-1170 Issue: 8 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1619815 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619815 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:8:p:1147-1170 Template-Type: ReDIF-Article 1.0 Author-Name: Jordi Rosell Author-X-Name-First: Jordi Author-X-Name-Last: Rosell Author-Name: Angel Saz-Carranza Author-X-Name-First: Angel Author-X-Name-Last: Saz-Carranza Title: Determinants of public–private partnership policies Abstract: This article analyses the determinants of a country’s PPP policies. Using the World Bank’s 135-country Procuring Infrastructure PPPs 2018 database, we examine the role of legal traditions, European Union membership, transparency and macroeconomic indicators on the policies governing the adoption, procurement and management of PPPs in infrastructures. We find that transparency has a positive effect on the quality of PPP policies. Scandinavian countries are reluctant to enter into PPPs, while European Union legislation has a positive impact only on the procurement process. Macroeconomic indicator effects are weak on PPP score; larger government’s revenues reduce country’s PPP appetite. Journal: Public Management Review Pages: 1171-1190 Issue: 8 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1619816 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619816 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:8:p:1171-1190 Template-Type: ReDIF-Article 1.0 Author-Name: Casey J. Fleming Author-X-Name-First: Casey J. Author-X-Name-Last: Fleming Title: Prosocial rule breaking at the street level: the roles of leaders, peers, and bureaucracy Abstract: Rules and rule behaviour are keys to understanding modern organizations. This study examines prosocial rule breaking (PSRB), a view of workplace rule violations that eschews assumptions of invariably self-interested, utility-maximizing workers. Using survey data of child welfare social workers, the study tests the influences of leaders, peers, and bureaucratic attributes on PSRB-related attitudes and behaviour. The results indicate formalization and threats of punishment diminish employees’ willingness to break rules for others while rule consistency and co-worker rule violations trigger PSRB. Findings suggest public managers must acknowledge both formal and informal organizational attributes to better understand PSRB among front line workers. Journal: Public Management Review Pages: 1191-1216 Issue: 8 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1619817 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1619817 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:8:p:1191-1216 Template-Type: ReDIF-Article 1.0 Author-Name: Seemab Farooqi Author-X-Name-First: Seemab Author-X-Name-Last: Farooqi Author-Name: Tom Forbes Author-X-Name-First: Tom Author-X-Name-Last: Forbes Title: Enacted discretion: policy implementation, local government reform and education services in Pakistan Abstract: This article examines policy implementation in the Pakistan education sector introduced by the Musharraf local government reforms between 2001 and 2009. By devolving administrative and financial powers from the provincial to local government, the reforms sought to address weaknesses in existing local government provision. Our analysis developed a process model of policy implementation that suggests that while extensive structural decentralisation did occur, in practice this was more limited leading to what we term enacted management discretion, where local managers overcame weak organisational capacity, resource constraints and increased bureaucratic control from higher tiers of provincial government to manage and deliver educational services. Journal: Public Management Review Pages: 1217-1239 Issue: 8 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1630134 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1630134 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:8:p:1217-1239 Template-Type: ReDIF-Article 1.0 Author-Name: Sounman Hong Author-X-Name-First: Sounman Author-X-Name-Last: Hong Author-Name: Sun Hyoung Kim Author-X-Name-First: Sun Hyoung Author-X-Name-Last: Kim Author-Name: Jieun Son Author-X-Name-First: Jieun Author-X-Name-Last: Son Title: Bounded rationality, blame avoidance, and political accountability: how performance information influences management quality Abstract: We examine performance impact on management by investigating whether information on past organizational performance (‘performance feedback’) influences future managerial quality. We employ a regression discontinuity design to analyse the performance and managerial quality of Korean metropolitan governments’ utility services. We find that (1) providing performance feedback improves managerial quality, but this impact is observed only among low-performing organizations, and (2) the impact of performance feedback is greater if organizations operate in electorally competitive jurisdictions. To explain these findings, we propose a bounded rationality model of organizational decision-making. Journal: Public Management Review Pages: 1240-1263 Issue: 8 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1630138 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1630138 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:8:p:1240-1263 Template-Type: ReDIF-Article 1.0 Author-Name: Micaela Mazzei Author-X-Name-First: Micaela Author-X-Name-Last: Mazzei Author-Name: Simon Teasdale Author-X-Name-First: Simon Author-X-Name-Last: Teasdale Author-Name: Francesca Calò Author-X-Name-First: Francesca Author-X-Name-Last: Calò Author-Name: Michael J. Roy Author-X-Name-First: Michael J. Author-X-Name-Last: Roy Title: Co-production and the third sector: conceptualising different approaches to service user involvement Abstract: The centrality of the third sector in the co-production of public services is seemingly based on the assumption that it can act as an effective proxy for service users. However, the third sector encompasses a broad range of organisational forms, interests and governance arrangements, which all have implications for the type and nature of relationships between the sector and its constituencies. Through analysis of empirical data drawn from research on a prominent co-production model in Scotland, we construct and present a typology of different approaches to service user involvement. Journal: Public Management Review Pages: 1265-1283 Issue: 9 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1630135 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1630135 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:9:p:1265-1283 Template-Type: ReDIF-Article 1.0 Author-Name: Monika Berg Author-X-Name-First: Monika Author-X-Name-Last: Berg Author-Name: Viktor Dahl Author-X-Name-First: Viktor Author-X-Name-Last: Dahl Title: Mechanisms of trust for different modes of welfare service provision Abstract: Welfare services are an important channel for building institutional trust. But does it matter if the service is publicly or privately provided? Using SEM on individual data from public and private schools in Sweden, the authors test how the provision mode moderates the effects of positive and negative school experiences on trust in government. The results show that students’ perceptions of teacher fairness are dependent on provision mode. Negative experiences are associated with decreased trust in government only in private schools. Positive experiences didn’t affect trust. Thus, the use of private providers may provide greater challenges for maintaining institutional trust Journal: Public Management Review Pages: 1284-1305 Issue: 9 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1630137 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1630137 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:9:p:1284-1305 Template-Type: ReDIF-Article 1.0 Author-Name: Michael Macaulay Author-X-Name-First: Michael Author-X-Name-Last: Macaulay Author-Name: Mike Rowe Author-X-Name-First: Mike Author-X-Name-Last: Rowe Title: Happy ever after? Making sense of narrative in creating police values Abstract: This paper explores how New Zealand Police used story-telling as a crucial driver of co-creation in order to affect a major culture change. Using evidence from over 240 semi-structured interviews, our research challenges current thinking about police cultures and shows how allowing members of an agency to develop and share reflective narratives can promote attachment to new cultural values, through sensemaking. In so doing it extends current literature on co-creation and co-production, and the impact of story-telling on power relationships in organizational culture. It suggests that the crafting and sharing of stories enables value-attribution in a co-creative environment. Journal: Public Management Review Pages: 1306-1323 Issue: 9 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1630474 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1630474 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:9:p:1306-1323 Template-Type: ReDIF-Article 1.0 Author-Name: Koen Bartels Author-X-Name-First: Koen Author-X-Name-Last: Bartels Author-Name: Nick Turnbull Author-X-Name-First: Nick Author-X-Name-Last: Turnbull Title: Relational public administration: a synthesis and heuristic classification of relational approaches Abstract: Interest in the relational dimensions of public administration is growing. However, the significance of relationality has not been understood, nor has the diversity of relational approaches been synthesized into a coherent research agenda. Relational public administration developed from the decline of rational policy models and the advent of network governance. We draw on relational sociology to formulate a relational perspective of larger scope, integrating relational process ontology, practice theory, social network analyses, and interpretive policy analysis. A heuristic framework classifies relational public administration research in four types: Connected Actors, Co-Creation Networks, Interactive Performance, and Dynamic Systems. Journal: Public Management Review Pages: 1324-1346 Issue: 9 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1632921 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1632921 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:9:p:1324-1346 Template-Type: ReDIF-Article 1.0 Author-Name: Barbara Zyzak Author-X-Name-First: Barbara Author-X-Name-Last: Zyzak Author-Name: Dag Ingvar Jacobsen Author-X-Name-First: Dag Ingvar Author-X-Name-Last: Jacobsen Title: External managerial networking in meta-organizations. Evidence from regional councils in Norway Abstract: Municipalities increasingly engage in cooperation with other municipalities to realize economies of scale and scope, to solve ‘wicked problems’ and to manage border crossing challenges. Often, such cooperation is manifested in rather formalized meta-organizations, with their own resources, employees and management. In this study, we map managers’ networking capabilities, more specifically the intensity of their external networking abilities. Furthermore, we aim to understand the effects of both manager and organizational characteristics on external networking. The empirical study focuses on a political-administrative meta-organization, regional councils in Norway. The findings display the importance of ‘capacity’ for external managerial networking. Journal: Public Management Review Pages: 1347-1367 Issue: 9 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1632922 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1632922 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:9:p:1347-1367 Template-Type: ReDIF-Article 1.0 Author-Name: Benoît Desmarchelier Author-X-Name-First: Benoît Author-X-Name-Last: Desmarchelier Author-Name: Faridah Djellal Author-X-Name-First: Faridah Author-X-Name-Last: Djellal Author-Name: Faïz Gallouj Author-X-Name-First: Faïz Author-X-Name-Last: Gallouj Title: Towards a servitization of innovation networks: a mapping Abstract: This article is dedicated to a consideration of the tertiarization of innovation networks. While the concept of traditional innovation network has been the object of an extensive literature, new expressions of the innovation network appear in a service economy: in particular Public Private Innovation Networks in Services, Market Service Innovation Networks, Public Service Innovation Networks and Public Service Innovation Networks for Social Innovation. They reflect the rise of market and non-market services and of the public-private relationship in collaborative innovation. Based on a literature survey, this article investigates these different expressions of innovation networks and sheds light on the different roles played by public services in each of them. Journal: Public Management Review Pages: 1368-1397 Issue: 9 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1637012 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1637012 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:9:p:1368-1397 Template-Type: ReDIF-Article 1.0 Author-Name: Leanne Cutcher Author-X-Name-First: Leanne Author-X-Name-Last: Cutcher Author-Name: Jarrod Ormiston Author-X-Name-First: Jarrod Author-X-Name-Last: Ormiston Author-Name: Caitlin Gardner Author-X-Name-First: Caitlin Author-X-Name-Last: Gardner Title: ‘Double-taxing’ Indigenous business: exploring the effects of political discourse on the transfer of public procurement policy Abstract: This article details how shifts in political discourse can reconfigure the intent, and effect the outcomes, of public procurement policy. Through critical discourse analysis of public procurement policies focused on supplier diversity in Australia, we explore how discursive struggles over policy meaning and intent can have real effects. Our findings show how the intent of public procurement policy shifted from stimulating Indigenous entrepreneurial activity to affirmative action in employment. We highlight how this policy mutation shifted responsibility for solving the intractable problem of Indigenous unemployment away from the government and corporate Australia and on to Indigenous business. Journal: Public Management Review Pages: 1398-1422 Issue: 9 Volume: 22 Year: 2020 Month: 7 X-DOI: 10.1080/14719037.2019.1679235 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1679235 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:9:p:1398-1422 Template-Type: ReDIF-Article 1.0 Author-Name: Fengxiu Zhang Author-X-Name-First: Fengxiu Author-X-Name-Last: Zhang Author-Name: Mary K. Feeney Author-X-Name-First: Mary K. Author-X-Name-Last: Feeney Title: Engaging through technology: the role of administrative culture and mandates Abstract: Although information communication technologies (ICTs) offer new possibilities for civic engagement, governments have had limited success enacting ICTs to promote participation. We investigate how administrative culture and formal institutions are related to adoption and use of ICTs for bureaucratic and participatory purposes. Using data from a national survey of U.S. municipal departments, we find that prioritizing bureaucratic over participatory values is negatively related to the adoption of ICTs and use for participation. Legal mandates increase adoption but not use for participation. The findings show the critical role of administrative culture and raise questions about using legal mandates to promote participation. Journal: Public Management Review Pages: 1423-1442 Issue: 10 Volume: 22 Year: 2020 Month: 10 X-DOI: 10.1080/14719037.2019.1630475 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1630475 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:10:p:1423-1442 Template-Type: ReDIF-Article 1.0 Author-Name: Laurie E. Paarlberg Author-X-Name-First: Laurie E. Author-X-Name-Last: Paarlberg Author-Name: Jasmine McGinnis Johnson Author-X-Name-First: Jasmine Author-X-Name-Last: McGinnis Johnson Author-Name: Bryce Hannibal Author-X-Name-First: Bryce Author-X-Name-Last: Hannibal Title: Race and the public foundation grants marketplace: the differential effect of network status in communities of colour Abstract: Public policy increasingly relies upon private philanthropic actors to meet community needs. However, nonprofits located in communities of colour may be disadvantaged in the private grants marketplace. This article examines the complex relationship between grantee location in a community of colour, board networks and the size of grants in public foundations in two metropolitan communities. Larger and better-connected networks are associated with larger grants; however, nonprofits located in communities of colour have smaller and less well-connected networks. These findings confirm the importance of network connections in the grant-making process and raise important questions for future research. Journal: Public Management Review Pages: 1443-1463 Issue: 10 Volume: 22 Year: 2020 Month: 10 X-DOI: 10.1080/14719037.2019.1635192 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1635192 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:10:p:1443-1463 Template-Type: ReDIF-Article 1.0 Author-Name: Youlang Zhang Author-X-Name-First: Youlang Author-X-Name-Last: Zhang Author-Name: Xinsheng Liu Author-X-Name-First: Xinsheng Author-X-Name-Last: Liu Author-Name: Arnold Vedlitz Author-X-Name-First: Arnold Author-X-Name-Last: Vedlitz Title: Issue-specific knowledge and willingness to coproduce: the case of public security services Abstract: This study explores the role of issue-specific knowledge in citizens’ decisions regarding coproducing public services. We argue that issue-specific knowledge increases citizens’ perceived benefits and decreases their perceived risks during coproduction, thereby raising their willingness to coproduce the relevant public services. We use data from a national survey on security issues to test our argument. Results show that citizens with more knowledge about seven terror attacks between 2012 and 2016 are more supportive of stricter screening procedures in airports and stricter background checks for gun purchases despite the fact that they need to bear additional waiting time or privacy costs. Journal: Public Management Review Pages: 1464-1488 Issue: 10 Volume: 22 Year: 2020 Month: 10 X-DOI: 10.1080/14719037.2019.1635193 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1635193 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:10:p:1464-1488 Template-Type: ReDIF-Article 1.0 Author-Name: Jorge Fleta-Asín Author-X-Name-First: Jorge Author-X-Name-Last: Fleta-Asín Author-Name: Fernando Muñoz Author-X-Name-First: Fernando Author-X-Name-Last: Muñoz Author-Name: Jorge Rosell-Martínez Author-X-Name-First: Jorge Author-X-Name-Last: Rosell-Martínez Title: Public-private partnerships: determinants of the type of governance structure Abstract: Despite the spread of Public-Private Partnerships (PPPs) and their interest among academicians and policy-makers, many investigations generally treat them as a homogenous mode of governance neglecting their different forms. The present work investigates the factors that determine the concrete form of PPP finally adopted. We use the Transaction Costs Theory (TCT) to analyse 11,821 PPPs in 110 developing countries from 1997 to 2017. The results show that the greater the amount of specific investment and the more unfavourable the context in which it is implemented, PPP adopts forms where the private party has a greater degree of control. Journal: Public Management Review Pages: 1489-1514 Issue: 10 Volume: 22 Year: 2020 Month: 10 X-DOI: 10.1080/14719037.2019.1637014 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1637014 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:10:p:1489-1514 Template-Type: ReDIF-Article 1.0 Author-Name: Jaclyn S. Piatak Author-X-Name-First: Jaclyn S. Author-X-Name-Last: Piatak Author-Name: James W. Douglas Author-X-Name-First: James W. Author-X-Name-Last: Douglas Author-Name: Ringa Raudla Author-X-Name-First: Ringa Author-X-Name-Last: Raudla Title: The role perceptions of government professionals: the effects of gender, educational field, and prior job sector Abstract: The public service motivation (PSM) and the call to serve literatures suggest certain individuals are called to public service. At the senior executive level, government professionals may be called to provide a voice for societal interests or to develop new policy agendas. However, we know little about what influences the role perceptions of high-level government professionals. To understand how senior executives perceive their own role in government, we examine survey data across 19 European countries. We find that gender, educational background, and prior job sector socialization shape role perceptions concerning policymaking and providing a voice for society. Journal: Public Management Review Pages: 1515-1534 Issue: 10 Volume: 22 Year: 2020 Month: 10 X-DOI: 10.1080/14719037.2019.1642949 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1642949 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:10:p:1515-1534 Template-Type: ReDIF-Article 1.0 Author-Name: Paola Cantarelli Author-X-Name-First: Paola Author-X-Name-Last: Cantarelli Author-Name: Nicola Belle Author-X-Name-First: Nicola Author-X-Name-Last: Belle Author-Name: Francesco Longo Author-X-Name-First: Francesco Author-X-Name-Last: Longo Title: Exploring the motivational bases of public mission-driven professions using a sequential-explanatory design Abstract: This study disentangles the motivational forces that drive the preferences of public sector professionals engaging in mission-driven jobs. Building on self-determination theory, two discrete choice experiments and a qualitative inquiry show that nurses preferred jobs with less overtime, higher salary, visibility for the profession, higher social impact, numerous and frequent contacts with patients, and higher autonomy. Results also highlighted that managing more subordinates may not be unconditionally desirable. Implications stretch beyond nursing to other public professions in crisis and discuss the role of public human resource management in the broader human resource management literature. Journal: Public Management Review Pages: 1535-1559 Issue: 10 Volume: 22 Year: 2020 Month: 10 X-DOI: 10.1080/14719037.2019.1642950 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1642950 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:10:p:1535-1559 Template-Type: ReDIF-Article 1.0 Author-Name: Sue Williamson Author-X-Name-First: Sue Author-X-Name-Last: Williamson Author-Name: Linda Colley Author-X-Name-First: Linda Author-X-Name-Last: Colley Author-Name: Meraiah Foley Author-X-Name-First: Meraiah Author-X-Name-Last: Foley Title: Human resource devolution, decoupling and incoherence: how line managers manage gender equality reforms Abstract: Public sector human resource management (HRM) has been devolved from central personnel agencies to line agency HRM professionals and further to line managers. While devolution has admirable goals, it has created difficulties as managers have not been sufficiently trained in HRM. We examine these difficulties in Australian public services, through the lens of recent gender equality reforms. We identify that the approach to HRM devolution has contributed to a decoupling of policy and practice and a resulting incoherence, as new policies are introduced by HRM professionals but not effectively communicated to line managers, not effectively implemented, and not monitored. Journal: Public Management Review Pages: 1560-1578 Issue: 10 Volume: 22 Year: 2020 Month: 10 X-DOI: 10.1080/14719037.2019.1642951 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1642951 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:10:p:1560-1578 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Correction Journal: Public Management Review Pages: 1579-1580 Issue: 10 Volume: 22 Year: 2020 Month: 10 X-DOI: 10.1080/14719037.2020.1745467 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1745467 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:10:p:1579-1580 Template-Type: ReDIF-Article 1.0 Author-Name: Garry Elliott Author-X-Name-First: Garry Author-X-Name-Last: Elliott Author-Name: Marc Day Author-X-Name-First: Marc Author-X-Name-Last: Day Author-Name: Scott Lichtenstein Author-X-Name-First: Scott Author-X-Name-Last: Lichtenstein Title: Strategic planning activity, middle manager divergent thinking, external stakeholder salience, and organizational performance: a study of English and Welsh police forces Abstract: Although strategic planning is mandatory in the UK police force its usefulness is questioned due to the link between planning and performance in the public sector. Moreover, how middle management and external stakeholders influence the planning process needs deeper exploration as part of the planning-performance relationship. Data from UK police force middle managers reveal an indirect influence of strategic planning on performance mediated by the divergent activity of higher-level middle managers, as well as the salience of external stakeholders. The impact of higher and lower level middle managers in the strategy process and external stakeholders is discussed with implications for future studies. Journal: Public Management Review Pages: 1581-1602 Issue: 11 Volume: 22 Year: 2020 Month: 11 X-DOI: 10.1080/14719037.2019.1635194 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1635194 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:11:p:1581-1602 Template-Type: ReDIF-Article 1.0 Author-Name: Dallas J. Elgin Author-X-Name-First: Dallas J. Author-X-Name-Last: Elgin Author-Name: David P. Carter Author-X-Name-First: David P. Author-X-Name-Last: Carter Title: Higher performance with increased risk of undesirable outcomes: the dilemma of U.S. child welfare services privatization Abstract: This paper examines the performance implications of privatization in U.S. child welfare service systems. We combine insights from contracting and nonprofit management literatures with a ‘deficit model’ of privatization to posit that fully-privatized systems delivered by nonprofits outperform their governmental counterparts. Due to resource constraints, however, we expect nonprofits to prioritize the greatest good for the greatest number of clients over client-specific outcomes. We use a quasi-experimental research design and a national administrative dataset, finding that full-scale privatization increases children’s likelihood of achieving the most desirable outcome and simultaneously places her at greater risk for the least desirable outcome. Journal: Public Management Review Pages: 1603-1623 Issue: 11 Volume: 22 Year: 2020 Month: 11 X-DOI: 10.1080/14719037.2019.1637013 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1637013 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:11:p:1603-1623 Template-Type: ReDIF-Article 1.0 Author-Name: Giorgio Giacomelli Author-X-Name-First: Giorgio Author-X-Name-Last: Giacomelli Title: The role of hybrid professionals in the public sector: a review and research synthesis Abstract: Professionals appointed with managerial roles working in public organizations are expected to act as the junction between the professional and managerial domains, and to add value by spanning organizational and professional boundaries. At the same time, their role urges them to cope with conflicts emerging from such complex organizational contexts. In the last decades, a wide variety of approaches have enlivened the debate on this topic, mainly – but not exclusively – with regard to the role of hybrid roles in the health-care sector. Through descriptive investigations, the paper explores the results of a systematic literature review and propose a classification of the emerging approaches. Journal: Public Management Review Pages: 1624-1651 Issue: 11 Volume: 22 Year: 2020 Month: 11 X-DOI: 10.1080/14719037.2019.1642952 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1642952 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:11:p:1624-1651 Template-Type: ReDIF-Article 1.0 Author-Name: Rainer Kattel Author-X-Name-First: Rainer Author-X-Name-Last: Kattel Author-Name: Veiko Lember Author-X-Name-First: Veiko Author-X-Name-Last: Lember Author-Name: Piret Tõnurist Author-X-Name-First: Piret Author-X-Name-Last: Tõnurist Title: Collaborative innovation and human-machine networks Abstract: As technology and automation are increasingly introduced to the public sector, the design of technology starts to influence how and with whom the public organizations collaborate. Machine-to-machine and human-to-machine interactions progressively delineate the space for innovation: who is involved, how they interact with each other, how the interactions are structured and what behaviours or actions emerge. The article asks: under which conditions does technology enhance or hinder collaboration? Through two exploratory case studies of transversal coordination and collaboration, this study shows that digital technology is not neutral, but it may act as a syntax of how public services evolve over time. Journal: Public Management Review Pages: 1652-1673 Issue: 11 Volume: 22 Year: 2020 Month: 11 X-DOI: 10.1080/14719037.2019.1645873 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1645873 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:11:p:1652-1673 Template-Type: ReDIF-Article 1.0 Author-Name: Jiyao Chen Author-X-Name-First: Jiyao Author-X-Name-Last: Chen Author-Name: Richard M. Walker Author-X-Name-First: Richard M. Author-X-Name-Last: Walker Author-Name: Mohanbir Sawhney Author-X-Name-First: Mohanbir Author-X-Name-Last: Sawhney Title: Public service innovation: a typology Abstract: Existing classifications of public service innovation are largely derived from a private sector perspective and an internal orientation, overlooking their public value and collaborative nature. In this article, we present a typology for defining and classifying innovation in public service organizations that comprises two dimensions: ‘innovation focus’ (three public value creation processes of strategy, capacity and operations), and ‘innovation locus’ (internal and external). Together, these result in six types of innovation: mission, policy, management, partner, service, and citizen. A preliminary assessment is presented. The implications of the typology for understanding public service innovation are discussed. Journal: Public Management Review Pages: 1674-1695 Issue: 11 Volume: 22 Year: 2020 Month: 11 X-DOI: 10.1080/14719037.2019.1645874 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1645874 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:11:p:1674-1695 Template-Type: ReDIF-Article 1.0 Author-Name: Caroline Howard Grøn Author-X-Name-First: Caroline Howard Author-X-Name-Last: Grøn Author-Name: Louise Ladegaard Bro Author-X-Name-First: Louise Ladegaard Author-X-Name-Last: Bro Author-Name: Lotte Bøgh Andersen Author-X-Name-First: Lotte Bøgh Author-X-Name-Last: Andersen Title: Public managers’ leadership identity: concept, causes, and consequences Abstract: Unless public managers think of themselves as leaders, others will not follow them. A key question is whether their occupational identity is more central than their leadership identity. A representative survey shows that managers with more central leadership identities use transformational leadership more, while managers with balanced leadership-occupational identities tend to prioritize professional development leadership. If occupational identities dominate, managers exert less leadership. Managers with higher hierarchical positions, broader spans of control, and more leadership training have more central leadership identities. This highlights the relevance of studying leadership identity and finding better ways to develop it through leadership training. Journal: Public Management Review Pages: 1696-1716 Issue: 11 Volume: 22 Year: 2020 Month: 11 X-DOI: 10.1080/14719037.2019.1645875 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1645875 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:11:p:1696-1716 Template-Type: ReDIF-Article 1.0 Author-Name: Helge Ramsdal Author-X-Name-First: Helge Author-X-Name-Last: Ramsdal Author-Name: Catharina Bjørkquist Author-X-Name-First: Catharina Author-X-Name-Last: Bjørkquist Title: Value-based innovations in a Norwegian hospital: from conceptualization to implementation Abstract: In the following, we examine the encounter between business management models and professional values when organizational innovations are introduced in a Norwegian hospital. The management model is based upon ‘value-based health care’ (VBHC). We argue that the value perspectives have worked as symbolic signals for work practices. However, institutional values and medical considerations have also guided the organization of clinical work. Being a pragmatic blend of the business management model for cost- effective health work on the one hand, and professional values on the other, the value concept appeared as a hybrid organization where different institutional logics are combined. Journal: Public Management Review Pages: 1717-1738 Issue: 11 Volume: 22 Year: 2020 Month: 11 X-DOI: 10.1080/14719037.2019.1648695 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1648695 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:11:p:1717-1738 Template-Type: ReDIF-Article 1.0 Author-Name: Nicolette Gestel Author-X-Name-First: Nicolette Author-X-Name-Last: Gestel Author-Name: Susanne Boch Waldorff Author-X-Name-First: Susanne Boch Author-X-Name-Last: Waldorff Author-Name: Jean-Louis Denis Author-X-Name-First: Jean-Louis Author-X-Name-Last: Denis Title: (Mis)taking social responsibility? Implementing welfare state reform by private and non-profit organizations Abstract: This article relates institutional theory to the concept of organizational legitimacy with cognitive, moral, and pragmatic dimensions, to analyse how a Dutch national policy reform – aimed at expanding the social responsibility for sick leave and disability toward non-state organizations – is understood and enacted locally. Based on interviews in 52 organizations, the study highlights that implementing welfare state reform is predominantly based on pragmatic reasoning, and justified by specific moral and cognitive interpretations. The findings reveal that implementing reform is active institutional work by – paradoxically – restricted local agency, with disciplinary effects on a narrow range of actors. Journal: Public Management Review Pages: 1739-1759 Issue: 12 Volume: 22 Year: 2020 Month: 12 X-DOI: 10.1080/14719037.2019.1648696 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1648696 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:12:p:1739-1759 Template-Type: ReDIF-Article 1.0 Author-Name: Jonna Gjaltema Author-X-Name-First: Jonna Author-X-Name-Last: Gjaltema Author-Name: Robbert Biesbroek Author-X-Name-First: Robbert Author-X-Name-Last: Biesbroek Author-Name: Katrien Termeer Author-X-Name-First: Katrien Author-X-Name-Last: Termeer Title: From government to governance…to meta-governance: a systematic literature review Abstract: This study aims to disentangle the concept of meta-governance by systematically reviewing 79 articles. By investigating the who, what, why, and how of meta-governance, this article paints a detailed picture of its empirical manifestation. We conclude that the literature could benefit from better conceptualization and operationalization. From the results, we define meta-governance as ‘a practice by (mainly) public authorities that entails the coordination of one or more governance modes by using different instruments, methods, and strategies to overcome governance failures.’ Meta-governance therefore goes beyond the unproductive dichotomy in the ‘from government to governance’ debate. Journal: Public Management Review Pages: 1760-1780 Issue: 12 Volume: 22 Year: 2020 Month: 12 X-DOI: 10.1080/14719037.2019.1648697 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1648697 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:12:p:1760-1780 Template-Type: ReDIF-Article 1.0 Author-Name: Katja Lindqvist Author-X-Name-First: Katja Author-X-Name-Last: Lindqvist Author-Name: Ulrika Westrup Author-X-Name-First: Ulrika Author-X-Name-Last: Westrup Title: Non-voluntary service interaction from a service logic perspective: children and value co-creation Abstract: Public sector services are complex in relation to many private sector services. For example, public sector services contain non-voluntary service interaction. This area of practice has not been extensively researched to date. In this article, we explore and discuss service interaction in public non-voluntary services targeting children, in order to understand what elements go into value co-creation. We use a conceptual model of value co-creation in service developed by Christian Grönroos, and propose elaborations of the model to better reflect the complexities of public sector services. Journal: Public Management Review Pages: 1781-1798 Issue: 12 Volume: 22 Year: 2020 Month: 12 X-DOI: 10.1080/14719037.2019.1648698 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1648698 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:12:p:1781-1798 Template-Type: ReDIF-Article 1.0 Author-Name: Martin Zuniga Author-X-Name-First: Martin Author-X-Name-Last: Zuniga Author-Name: Eva Salaberria Author-X-Name-First: Eva Author-X-Name-Last: Salaberria Author-Name: Felix Arrieta Author-X-Name-First: Felix Author-X-Name-Last: Arrieta Title: An analysis of the role of communities in care systems co-created with older people Abstract: The aim of this article is to present the main findings on the role of communities in care provision obtained during a community co-creation process which took place in a neighborhood of the city of Donostia/San Sebastián (Spain). The article is divided into four sections. We first introduce the co-creation concept and its potential as a political strategy. Secondly, we briefly describe the project, its objectives, and the methodology followed. Thirdly, we analyse the main findings obtained from the process and, finally, we discuss the process of co-creation developed by communities and their role in the care of older people. Journal: Public Management Review Pages: 1799-1818 Issue: 12 Volume: 22 Year: 2020 Month: 12 X-DOI: 10.1080/14719037.2019.1648699 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1648699 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:12:p:1799-1818 Template-Type: ReDIF-Article 1.0 Author-Name: Mattia Casula Author-X-Name-First: Mattia Author-X-Name-Last: Casula Title: A contextual explanation of regional governance in Europe: insights from inter-municipal cooperation Abstract: Cooperation among fragmented local entities for service delivery is a common problem in Europe that has been understudied from both a theoretical and an empirical point of view. Drawing on the institutional collective action framework, this article advances and tests a contextual explanation of the emergence of interlocal collaborations by following a second-generation rational choice approach to the study of regional governance. Doing so, it systematically addresses: how context matters in specific choice situations; how the establishment of various governance structures with different characteristics depends on specific contextual factors that can simultaneously reduce transaction costs and risks for cooperative actors; and the practical policy implications of these choices. Journal: Public Management Review Pages: 1819-1851 Issue: 12 Volume: 22 Year: 2020 Month: 12 X-DOI: 10.1080/14719037.2019.1665700 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1665700 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:12:p:1819-1851 Template-Type: ReDIF-Article 1.0 Author-Name: Mehmet Akif Demircioglu Author-X-Name-First: Mehmet Akif Author-X-Name-Last: Demircioglu Title: The effects of organizational and demographic context for innovation implementation in public organizations Abstract: Despite increasing research on public sector innovation in recent years, the organizational and demographic contextual variables that affect innovation implementation are not well known. Utilizing two datasets (2012 and 2017) from the Australian Public Service Commission (APSC), this study tests how organizational and demographic contextual variables affect innovation in public organizations. The results reveal that both organizational and demographic contextual variables are associated with the implementation of innovation in public organizations. In particular, employees working in larger organizations and policy agencies tends to be less innovative whereas men, more educated employees, more experienced employees, and organizational managers are more innovative. Journal: Public Management Review Pages: 1852-1875 Issue: 12 Volume: 22 Year: 2020 Month: 12 X-DOI: 10.1080/14719037.2019.1668467 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1668467 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:12:p:1852-1875 Template-Type: ReDIF-Article 1.0 Author-Name: Satish Kumar Author-X-Name-First: Satish Author-X-Name-Last: Kumar Author-Name: Nitesh Pandey Author-X-Name-First: Nitesh Author-X-Name-Last: Pandey Author-Name: Arunima Haldar Author-X-Name-First: Arunima Author-X-Name-Last: Haldar Title: Twenty years of Public Management Review (PMR): a bibliometric overview Abstract: This study aims to mark the 20th anniversary of Public Management Review (PMR) by providing a retrospective into its journey over the past 20 years using bibliometric analysis. The findings indicate that PMR has seen a great rise in both its productivity and reputation. Clustering of articles using bibliographic coupling reveals that the content of the journal is primarily focused on the issues such as interorganizational collaborations and public-private partnerships (PPPs), reforms in public management, management, leadership, governance, challenges, accountability and innovation in public service organizations. The journal has seen an expansion in themes since its inception. Journal: Public Management Review Pages: 1876-1896 Issue: 12 Volume: 22 Year: 2020 Month: 12 X-DOI: 10.1080/14719037.2020.1721122 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1721122 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:12:p:1876-1896 Template-Type: ReDIF-Article 1.0 Author-Name: Stephen P. Osborne Author-X-Name-First: Stephen P. Author-X-Name-Last: Osborne Title: Public management reform in global context Journal: Public Management Review Pages: 1-1 Issue: 1 Volume: 23 Year: 2021 Month: 01 X-DOI: 10.1080/14719037.2020.1752027 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1752027 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:1:p:1-1 Template-Type: ReDIF-Article 1.0 Author-Name: Neil M. Boyd Author-X-Name-First: Neil M. Author-X-Name-Last: Boyd Title: The continued call and future of administrative reform in the United States Abstract: Administrative reform has been a pervasive topic in public management over the past 140 years, and recent administrations continue to implement various methods of reform. In the past 25 years, the new public management agenda has dominated the reform landscape, yet recent conversations in public management suggest that a public value governance movement is afoot. As the United States faces a potential second term of Donald Trump, it seems logical that new public management and values-based governance scholarship will continue to inhabit the landscape of public management research. Journal: Public Management Review Pages: 2-9 Issue: 1 Volume: 23 Year: 2021 Month: 01 X-DOI: 10.1080/14719037.2020.1752036 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1752036 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:1:p:2-9 Template-Type: ReDIF-Article 1.0 Author-Name: Alexandra Devine Author-X-Name-First: Alexandra Author-X-Name-Last: Devine Author-Name: Helen Dickinson Author-X-Name-First: Helen Author-X-Name-Last: Dickinson Author-Name: Lisa Brophy Author-X-Name-First: Lisa Author-X-Name-Last: Brophy Author-Name: Anne Kavanagh Author-X-Name-First: Anne Author-X-Name-Last: Kavanagh Author-Name: Cathy Vaughan Author-X-Name-First: Cathy Author-X-Name-Last: Vaughan Title: ‘I don’t think they trust the choices I will make.’ – Narrative analysis of choice and control for people with psychosocial disability within reform of the Australian Disability Employment Services program Abstract: This paper explores New Public Management-inspired reforms to Australia’s Disability Employment Services (DES), which assume increasing participant choice and control within DES will enhance provider competition and effectiveness. However, capability for exercising choice within this context is multifaceted. This is particularly so for participants who experience significant barriers to employment, as highlighted in our narrative analysis of the perspectives of DES participants with psychosocial disability and their resistance to exercising control to change providers despite dissatisfaction with outcomes. This brings into question whether increased marketization of DES will indeed support its objective of improving employment outcomes for people with disability. Journal: Public Management Review Pages: 10-30 Issue: 1 Volume: 23 Year: 2021 Month: 01 X-DOI: 10.1080/14719037.2019.1648700 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1648700 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:1:p:10-30 Template-Type: ReDIF-Article 1.0 Author-Name: Kim A. Young Author-X-Name-First: Kim A. Author-X-Name-Last: Young Author-Name: Shahidul Hassan Author-X-Name-First: Shahidul Author-X-Name-Last: Hassan Author-Name: Deneen M. Hatmaker Author-X-Name-First: Deneen M. Author-X-Name-Last: Hatmaker Title: Towards understanding workplace incivility: gender, ethical leadership and personal control Abstract: Few public management studies have examined the prevalence of workplace incivility and ways to reduce uncivil behaviour towards women and minority groups. The present research examines the influence of employee gender, personal control, and ethical leadership on workplace incivility experiences in public workplaces using data collected from government and non-profit employees in Pakistan. We find that women are more likely than men to experience workplace incivility, but this relationship attenuates when the direct supervisor exhibits ethical leadership. We also find that ethical leadership and personal control are associated negatively to workplace incivility experienced by both male and female public employees. Journal: Public Management Review Pages: 31-52 Issue: 1 Volume: 23 Year: 2021 Month: 01 X-DOI: 10.1080/14719037.2019.1665701 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1665701 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:1:p:31-52 Template-Type: ReDIF-Article 1.0 Author-Name: Ulf Hjelmar Author-X-Name-First: Ulf Author-X-Name-Last: Hjelmar Title: The institutionalization of public sector innovation Abstract: Public innovation policies and programmes are increasingly governed by the central government. It is argued that this institutionalization process is rooted in cultural regimes that form our basic understanding of what innovation is and does, and it is argued that the institutionalization is unfolded in specific innovative arrangements operating within these regimes. Recent developments in Denmark are used to illustrate how this institutionalization process unfolds. In conclusion, it is suggested that an understanding of both the theoretical and the operational implications of this approach is needed, and we need to be wary of the political implications of the current institutionalization. Journal: Public Management Review Pages: 53-69 Issue: 1 Volume: 23 Year: 2021 Month: 01 X-DOI: 10.1080/14719037.2019.1665702 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1665702 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:1:p:53-69 Template-Type: ReDIF-Article 1.0 Author-Name: Alejandro Sáez-Martín Author-X-Name-First: Alejandro Author-X-Name-Last: Sáez-Martín Author-Name: Antonio M. López-Hernández Author-X-Name-First: Antonio M. Author-X-Name-Last: López-Hernández Author-Name: Carmen Caba-Pérez Author-X-Name-First: Carmen Author-X-Name-Last: Caba-Pérez Title: Municipal size and institutional support as differential elements in the implementation of freedom of information legislation by Spanish local governments Abstract: The aim of this article is to contribute to the literature on the implementation of worldwide freedom of information (FOI) laws, as observed in Spanish local governments, by hypothesizing and obtaining empirical evidence that municipal size and institutional support are differentiating elements in the implementation process. This evidence also reveals that factors such as municipal budget surplus, low levels of borrowing, the brevity of time elapsed from promulgation of the law to its implementation and political support from the mayor’s office are all positively associated with the level of institutional support for local governments’ implementation of FOI laws. Journal: Public Management Review Pages: 70-90 Issue: 1 Volume: 23 Year: 2021 Month: 01 X-DOI: 10.1080/14719037.2019.1668466 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1668466 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:1:p:70-90 Template-Type: ReDIF-Article 1.0 Author-Name: Daan Jacobs Author-X-Name-First: Daan Author-X-Name-Last: Jacobs Author-Name: Wesley Kaufmann Author-X-Name-First: Wesley Author-X-Name-Last: Kaufmann Title: The right kind of participation? The effect of a deliberative mini-public on the perceived legitimacy of public decision-making Abstract: Deliberative mini-publics have been put forward as a form of citizen participation that is particularly well suited to improve the legitimacy of public decision-making. Using a survey experiment, we find that the perceived legitimacy of a process that includes a deliberative mini-public is higher than a process in which citizens are not able to participate at all, but no higher than a process that includes a participation method that relies on self-selection. Our findings imply that deliberative mini-publics may not be the right instrument to repair the loss of legitimacy that many democratic institutions are thought to suffer. Journal: Public Management Review Pages: 91-111 Issue: 1 Volume: 23 Year: 2021 Month: 01 X-DOI: 10.1080/14719037.2019.1668468 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1668468 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:1:p:91-111 Template-Type: ReDIF-Article 1.0 Author-Name: J. E. T. Schmidt Author-X-Name-First: J. E. T. Author-X-Name-Last: Schmidt Author-Name: S. M. Groeneveld Author-X-Name-First: S. M. Author-X-Name-Last: Groeneveld Title: Setting sail in a storm: leadership in times of cutbacks Abstract: This paper explores what type of leadership public managers engage in during cutbacks. A qualitative case study involving cutbacks in three public organizations shows how cutbacks trigger centralized decision-making and top-down planned change processes, reducing public managers’ room to manoeuvre. Within such processes, public managers’ leadership behaviour becomes focused on securing employees’ support for change in ways that vary across levels of the organizational hierarchy. Based on a comparison of the empirical findings with insights from the literature streams on change leadership, transformational leadership, and crisis leadership, the paper formulates propositions on how cutbacks affect leadership behaviour of public managers. Journal: Public Management Review Pages: 112-134 Issue: 1 Volume: 23 Year: 2021 Month: 01 X-DOI: 10.1080/14719037.2019.1668472 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1668472 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:1:p:112-134 Template-Type: ReDIF-Article 1.0 Author-Name: Lena Brogaard Author-X-Name-First: Lena Author-X-Name-Last: Brogaard Title: Innovative outcomes in public-private innovation partnerships: a systematic review of empirical evidence and current challenges Abstract: Governments and businesses increasingly collaborate to innovate public services through public-private innovation partnerships (PPI), yet little is known about whether and how innovation is achieved. Based on a systematic review of thirty-three international studies, published between 2004 and 2018, this article shows that half of the PPIs examined resulted in innovation. The results from the review are integrated into an analytical framework that posits how nine structural, collaborative process and participant factors influence innovation in PPIs. Finally, the article calls for further research to develop consistent criteria for measuring innovation and more empirical studies to document innovative outcomes in PPIs. Journal: Public Management Review Pages: 135-157 Issue: 1 Volume: 23 Year: 2021 Month: 01 X-DOI: 10.1080/14719037.2019.1668473 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1668473 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:1:p:135-157 Template-Type: ReDIF-Article 1.0 Author-Name: Ricardo Corrêa Gomes Author-X-Name-First: Ricardo Corrêa Author-X-Name-Last: Gomes Author-Name: Erika de Farias Lisboa Author-X-Name-First: Erika de Farias Author-X-Name-Last: Lisboa Title: Public management reform in Brazil (2002-2019) Abstract: Since the end of the military period ahead of the Brazilian government in 1985, Brazil has had eight presidents swinging from lefts- and right-wing political orientations. The political direction turned from the right (Sarney and Collor 1985–1992) to the centre (Fernando Henrique 1994–2002) to the left (Lula and Dilma 2003–2016), and back to the right (Bolsonaro 2019–). Despite political orientation differences, all of them made (Bolsonaro is still making) some administrative reforms. In this paper, we present a historical line of such changes and the impact upon public management theory. Journal: Public Management Review Pages: 159-167 Issue: 2 Volume: 23 Year: 2021 Month: 02 X-DOI: 10.1080/14719037.2020.1752037 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1752037 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:2:p:159-167 Template-Type: ReDIF-Article 1.0 Author-Name: Niels Bjørn Grund Petersen Author-X-Name-First: Niels Bjørn Grund Author-X-Name-Last: Petersen Title: Disciplining the strong? Discrimination of service users and the moderating role of PSM and ability to cope Abstract: Ethnic stereotypes influence frontline workers’ decision-making, which challenges the legitimacy of public organizations. In this article, we examine how ethnic stereotypes affect caseworkers’ sanctioning behaviour in a context where the client group consists of highly vulnerable clients. Using survey experimental vignettes and qualitative interviews, we find that social caseworkers use ethnic classification in their decision-making. However, contrary to our expectations, caseworkers are less likely to sanction clients with a non-western ethnicity compared to ethnic Danish clients. In addition, the article finds novel evidence indicating that employee traits mitigate the use of ethnic stereotypes. Journal: Public Management Review Pages: 168-188 Issue: 2 Volume: 23 Year: 2021 Month: 02 X-DOI: 10.1080/14719037.2019.1668469 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1668469 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:2:p:168-188 Template-Type: ReDIF-Article 1.0 Author-Name: Caroline Vermeiren Author-X-Name-First: Caroline Author-X-Name-Last: Vermeiren Author-Name: Peter Raeymaeckers Author-X-Name-First: Peter Author-X-Name-Last: Raeymaeckers Author-Name: Jonathan Beagles Author-X-Name-First: Jonathan Author-X-Name-Last: Beagles Title: In search for inclusiveness: vertical complexity in public-nonprofit networks Abstract: We examine how and why public-non-profit networks incorporate vertical complexity into their governance structures to allow network members to participate in the decision-making process. Our results show that public-non-profit networks establish levels of vertical complexity by hiring network coordinators and establishing group modes of governance (steering committees and workgroups). The representatives of the leading agencies state that vertical complexity is necessary in terms of balancing inclusiveness and efficiency in the network. The network members confirm that next to coordinators acting as stewards and mediators, group modes of governance are equally important for counterbalancing the uneven distribution of decision-making power and for restoring trust. Journal: Public Management Review Pages: 189-209 Issue: 2 Volume: 23 Year: 2021 Month: 02 X-DOI: 10.1080/14719037.2019.1668471 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1668471 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:2:p:189-209 Template-Type: ReDIF-Article 1.0 Author-Name: Jörg Lindenmeier Author-X-Name-First: Jörg Author-X-Name-Last: Lindenmeier Author-Name: Ann-Kathrin Seemann Author-X-Name-First: Ann-Kathrin Author-X-Name-Last: Seemann Author-Name: Oto Potluka Author-X-Name-First: Oto Author-X-Name-Last: Potluka Author-Name: Georg von Schnurbein Author-X-Name-First: Georg Author-X-Name-Last: von Schnurbein Title: Co-production as a driver of client satisfaction with public service organizations: an analysis of German day-care centres Abstract: This paper investigates the effects of co-production on satisfaction with public service organizations (PSOs) in a day-care setting. Based on a survey of parents from Germany, this paper validates the effects of economic, political, and social participation on satisfaction and considers the level of information, person-organization fit, and structural quality as mediating variables. Mediation analysis shows significant and positive indirect effects of political and social co-production on satisfaction. In contrast, economic co-production has no effect on client satisfaction. Based on the findings and the study’s limitations, this paper delineates practical implications and avenues for future research. Journal: Public Management Review Pages: 210-232 Issue: 2 Volume: 23 Year: 2021 Month: 02 X-DOI: 10.1080/14719037.2019.1674366 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1674366 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:2:p:210-232 Template-Type: ReDIF-Article 1.0 Author-Name: Shlomo Mizrahi Author-X-Name-First: Shlomo Author-X-Name-Last: Mizrahi Author-Name: Eran Vigoda-Gadot Author-X-Name-First: Eran Author-X-Name-Last: Vigoda-Gadot Author-Name: Nissim Cohen Author-X-Name-First: Nissim Author-X-Name-Last: Cohen Title: Drivers of trust in emergency organizations networks: the role of readiness, threat perceptions and participation in decision making Abstract: This paper explores the factors that influence public trust in public organizations responsible for providing services before, during and after emergencies. We develop a research framework and test it using a survey distributed among a representative sample of the Israeli population. The analysis develops the concept of an emergency network and explains its advantages as a mechanism for coordinating emergency services. It shows that trust in emergency organizations is related to trust in the public sector in general, the perceived level of readiness of emergency organizations and the degree to which people fear that an emergency situation will occur. Journal: Public Management Review Pages: 233-253 Issue: 2 Volume: 23 Year: 2021 Month: 02 X-DOI: 10.1080/14719037.2019.1674367 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1674367 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:2:p:233-253 Template-Type: ReDIF-Article 1.0 Author-Name: Paula Rossi Author-X-Name-First: Paula Author-X-Name-Last: Rossi Author-Name: Sanna Tuurnas Author-X-Name-First: Sanna Author-X-Name-Last: Tuurnas Title: Conflicts fostering understanding of value co-creation and service systems transformation in complex public service systems Abstract: Deriving from approaches of PSL, service ecosystems, complexity and conflicts, this article proposes a framework of complex public service systems for understanding public service management. As drivers of service systems transformation, conflicts foster understanding of value co-creation, its underlying challenges, and service systems transformation. In the empirical study of youth service development initiative, the organizational actors’ conflicts in understanding the service users’ needs, value, the roles of actors, and the service system transformation were identified. In conclusion, the conflicting institutional arrangements in multi-actor, complex, and overlapping service systems’ settings both maintain and disrupt the value co-creation and service systems. Journal: Public Management Review Pages: 254-275 Issue: 2 Volume: 23 Year: 2021 Month: 02 X-DOI: 10.1080/14719037.2019.1679231 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1679231 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:2:p:254-275 Template-Type: ReDIF-Article 1.0 Author-Name: Jasper Eshuis Author-X-Name-First: Jasper Author-X-Name-Last: Eshuis Author-Name: Lasse Gerrits Author-X-Name-First: Lasse Author-X-Name-Last: Gerrits Title: The limited transformational power of adaptive governance: a study of institutionalization and materialization of adaptive governance Abstract: Following the economic crisis in 2007–2008, many urban regeneration programmes were replaced with forms of adaptive governance (e.g. slow urbanism). This paper maps and analyses transformational effects of such adaptive governance initiatives through a case of neighbourhood restructuring. It studies whether adaptive governance institutionalizes – i.e. transforms the existing governance system – and whether it materializes in the built environment. It shows how the adaptive governance initiatives in this case failed to diffuse and endure, and, therefore, the transformational effect on both the existing governance system and the area has been limited. The reasons for this are discussed. Journal: Public Management Review Pages: 276-296 Issue: 2 Volume: 23 Year: 2021 Month: 02 X-DOI: 10.1080/14719037.2019.1679232 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1679232 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:2:p:276-296 Template-Type: ReDIF-Article 1.0 Author-Name: Michael McGann Author-X-Name-First: Michael Author-X-Name-Last: McGann Author-Name: Tamas Wells Author-X-Name-First: Tamas Author-X-Name-Last: Wells Author-Name: Emma Blomkamp Author-X-Name-First: Emma Author-X-Name-Last: Blomkamp Title: Innovation labs and co-production in public problem solving Abstract: Governments are increasingly establishing innovation labs to enhance public problem solving. Despite the speed at which these new units are being established, they have only recently begun to receive attention from public management scholars. This study assesses the extent to which labs are enhancing strategic policy capacity through pursuing more collaborative and citizen-centred approaches to policy design. Drawing on original case study research of five labs in Australia and New Zealand, it examines the structure of lab’s relationships to government partners, and the extent and nature of their activities in promoting citizen-participation in public problem solving. Journal: Public Management Review Pages: 297-316 Issue: 2 Volume: 23 Year: 2021 Month: 02 X-DOI: 10.1080/14719037.2019.1699946 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1699946 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:2:p:297-316 Template-Type: ReDIF-Article 1.0 Author-Name: György Hajnal Author-X-Name-First: György Author-X-Name-Last: Hajnal Title: Illiberal challenges to mainstream public management research: Hungary as an exemplary case Abstract: The apparently successful early years of post-transition democratization and consolidation of Hungary’s system of governance gave space, increasingly, to a remarkable fatigue and stagnation of the post-accession years. This was the starting point of the genuine and drastic transformation of governance and of the entirety of state–society relations having taken place since 2010. The article argues that Hungary’s public management landscape is dominated by this grand illiberal transformation; that the significance of this transformation extends well beyond the region; and that this significance is not only practical but poses true challenges to mainstream theorizing in public management, too. Journal: Public Management Review Pages: 317-325 Issue: 3 Volume: 23 Year: 2021 Month: 03 X-DOI: 10.1080/14719037.2020.1752038 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1752038 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:3:p:317-325 Template-Type: ReDIF-Article 1.0 Author-Name: Emre Cinar Author-X-Name-First: Emre Author-X-Name-Last: Cinar Author-Name: Paul Trott Author-X-Name-First: Paul Author-X-Name-Last: Trott Author-Name: Christopher Simms Author-X-Name-First: Christopher Author-X-Name-Last: Simms Title: An international exploration of barriers and tactics in the public sector innovation process Abstract: This study deepens our knowledge on innovation barriers within public sector innovation (PSI) processes. Our research contributes to the barrier approach to innovation. We develop a conceptual framework, which expands the conventional view of barriers. The exploratory empirical evidence based on 99 cases from Italy, Japan and Turkey identifies the dynamic nature of the barriers within innovation processes. We uncover tactics that are used to overcome these barriers and the mechanisms that can surprisingly contribute to fruitful outcomes. Journal: Public Management Review Pages: 326-353 Issue: 3 Volume: 23 Year: 2021 Month: 03 X-DOI: 10.1080/14719037.2019.1668470 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1668470 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:3:p:326-353 Template-Type: ReDIF-Article 1.0 Author-Name: Denita Cepiku Author-X-Name-First: Denita Author-X-Name-Last: Cepiku Author-Name: Marco Mastrodascio Author-X-Name-First: Marco Author-X-Name-Last: Mastrodascio Title: Leadership behaviours in local government networks: an empirical replication study Abstract: In the nascent literature on leadership in networks, few have investigated its specificities. We aim to understand the existence and the extent of the difference between leadership in networks and in single-agency structures. We empirically generalize the study of Silvia and McGuire on a different population. Our research confirms findings of the original study, nonetheless, to a different extent. Different contingencies do not seem to impact leadership styles, pointing to universalistic leadership behaviours that may characterize public sector networks. Journal: Public Management Review Pages: 354-375 Issue: 3 Volume: 23 Year: 2021 Month: 03 X-DOI: 10.1080/14719037.2019.1679233 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1679233 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:3:p:354-375 Template-Type: ReDIF-Article 1.0 Author-Name: Heike Doering Author-X-Name-First: Heike Author-X-Name-Last: Doering Author-Name: James Downe Author-X-Name-First: James Author-X-Name-Last: Downe Author-Name: Hadar Elraz Author-X-Name-First: Hadar Author-X-Name-Last: Elraz Author-Name: Steve Martin Author-X-Name-First: Steve Author-X-Name-Last: Martin Title: Organizational identity threats and aspirations in reputation management Abstract: Reputational threats are key to understanding public services’ behaviour. Previous research has viewed external performance assessments as an unwelcome imposition on public managers and a threat to organizational identity. Analysing the adoption of a self-imposed process of peer-led assessment by public managers in UK local government we show how the absence of performance assessment was seen as a reputational threat. Engaging proactively with the new voluntary assessments becomes an essential tool for active reputation management. We find that reputation does not only shape the responses to external performance assessment but the external performance assessment itself. Journal: Public Management Review Pages: 376-396 Issue: 3 Volume: 23 Year: 2021 Month: 03 X-DOI: 10.1080/14719037.2019.1679234 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1679234 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:3:p:376-396 Template-Type: ReDIF-Article 1.0 Author-Name: Karl Hagen Bjurstrøm Author-X-Name-First: Karl Hagen Author-X-Name-Last: Bjurstrøm Title: How interagency coordination is affected by agency policy autonomy Abstract: This article analyses how variances in inter-agency coordination are affected by agencies’ policy autonomy. Performance management has increased the focus on agency autonomy, but knowledge of how different levels of agency autonomy affect coordination amongst government agencies is limited. Theoretically, this article uses agency and stewardship theory to discuss why agencies might regard coordination as either desirable or undesirable. Empirically, this article analyses performance contracts between and annual reports of ministries and government agencies. Findings support the expectation derived from agency theory. Agencies with high autonomy coordinate less with other agencies than agencies with low autonomy do. Journal: Public Management Review Pages: 397-421 Issue: 3 Volume: 23 Year: 2021 Month: 03 X-DOI: 10.1080/14719037.2019.1679236 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1679236 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:3:p:397-421 Template-Type: ReDIF-Article 1.0 Author-Name: Taha Hameduddin Author-X-Name-First: Taha Author-X-Name-Last: Hameduddin Author-Name: Shinwoo Lee Author-X-Name-First: Shinwoo Author-X-Name-Last: Lee Title: Employee engagement among public employees: examining the role of organizational images Abstract: Employee engagement has recently emerged as a management tool that has spawned active interest among researchers, human resource management practitioners, and policy makers. While engagement has been linked to job attitudes such as job satisfaction and turnover intention, public management scholars have not yet examined the role of organizational images. We examine how two different organizational images (external and internal) influence employee engagement, and find that employee engagement is indeed influenced by these images, but in opposite directions, in addition to being mediated by job identification. We conclude with a discussion of the theoretical and practical implications of these findings. Journal: Public Management Review Pages: 422-446 Issue: 3 Volume: 23 Year: 2021 Month: 03 X-DOI: 10.1080/14719037.2019.1695879 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1695879 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:3:p:422-446 Template-Type: ReDIF-Article 1.0 Author-Name: Sebastian Desmidt Author-X-Name-First: Sebastian Author-X-Name-Last: Desmidt Author-Name: Kenn Meyfroodt Author-X-Name-First: Kenn Author-X-Name-Last: Meyfroodt Title: What motivates politicians to use strategic plans as a decision-making tool? Insights from the theory of planned behaviour Abstract: Although in many public organizations politicians sitting in governing boards are responsible for ratifying the organization’s strategic plan and monitoring its implementation, empirical insights on the determinants of politicians’ strategic plan use are lacking. Therefore, we build on the theory of planned behaviour to analyse (1) how politicians’ beliefs regarding the usefulness of strategic planning, the pressure to use strategic plans, and their self-efficacy in using strategic plans effectively are formed, and (2) how these beliefs impact intended and actual strategic plan use. Longitudinal data from 249 councillors (153 Flemish local authorities) provides support for the developed psychological-cognitive model. Journal: Public Management Review Pages: 447-474 Issue: 3 Volume: 23 Year: 2021 Month: 03 X-DOI: 10.1080/14719037.2019.1708438 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1708438 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:3:p:447-474 Template-Type: ReDIF-Article 1.0 Author-Name: Yijia Jing Author-X-Name-First: Yijia Author-X-Name-Last: Jing Title: Marching through the deep-water zone: Chinese public sector reforms and the way forwards Abstract: The post-1978 public sector reform in China has entered a new stage of building a modern state governance system as its grand reform strategy. This essay reviews China’s public sector reforms in the 2010s and further reform challenges and trends. It argues that a public administration with Chinese characteristics has been gradually and firmly established, which fundamentally deviates from the western models. To introduce coordinated and deepened reforms, political leadership has been and will be more than ever employed. The Chinese practices offer new opportunities for comparative studies to build theories of global relevance. Journal: Public Management Review Pages: 475-482 Issue: 4 Volume: 23 Year: 2021 Month: 04 X-DOI: 10.1080/14719037.2020.1752039 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1752039 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:4:p:475-482 Template-Type: ReDIF-Article 1.0 Author-Name: Paul Boselie Author-X-Name-First: Paul Author-X-Name-Last: Boselie Author-Name: Jasmijn Van Harten Author-X-Name-First: Jasmijn Author-X-Name-Last: Van Harten Author-Name: Monique Veld Author-X-Name-First: Monique Author-X-Name-Last: Veld Title: A human resource management review on public management and public administration research: stop right there…before we go any further… Abstract: This overview paper focuses on the increased popularity of human resource management (HRM) in public management and public administration research. This is reflected in empirical articles published in scientific journals linked to HRM, public management and public administration in the period 2000–2016. The findings of the paper show some cross-fertilization between the different disciplines and the lack of it in some areas. The outcomes also provide input for a future research agenda including alternative theories, models, methods and research techniques for rigour and relevant HRM research in the public sector domain. Journal: Public Management Review Pages: 483-500 Issue: 4 Volume: 23 Year: 2021 Month: 04 X-DOI: 10.1080/14719037.2019.1695880 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1695880 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:4:p:483-500 Template-Type: ReDIF-Article 1.0 Author-Name: David Ernest Mills Author-X-Name-First: David Ernest Author-X-Name-Last: Mills Author-Name: Lisa Bradley Author-X-Name-First: Lisa Author-X-Name-Last: Bradley Author-Name: Robyn Keast Author-X-Name-First: Robyn Author-X-Name-Last: Keast Title: NPG and Stewardship theory: remedies for NPM privatization prescriptions Abstract: Responding to the perceived dysfunctions of New Public Management (NPM) and Agency theory, New Public Governance (NPG) and Stewardship theory offer conceptualizations of the behaviour of the for-profit service provider as well as a governance system that better meet community expectations as to the performance of privatized public infrastructure. Empirical research involving privatized water services was carried out to test if these conceptualizations adequately explain the reality of modern governance systems and organizational behaviour. NPG presented as a framework appropriate for understanding the reality of governance systems establishing a context for the foundational level stewardship behaviour of the for-profits. Journal: Public Management Review Pages: 501-522 Issue: 4 Volume: 23 Year: 2021 Month: 04 X-DOI: 10.1080/14719037.2019.1695883 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1695883 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:4:p:501-522 Template-Type: ReDIF-Article 1.0 Author-Name: Qianli Yuan Author-X-Name-First: Qianli Author-X-Name-Last: Yuan Author-Name: Mila Gasco-Hernandez Author-X-Name-First: Mila Author-X-Name-Last: Gasco-Hernandez Title: Open innovation in the public sector: creating public value through civic hackathons Abstract: This article examines the outcomes of open innovation (OI) and their contribution to public value by analysing 19 subnational civic hackathons across the US. Our analysis identifies three outcomes (digital prototypes, public engagement and relationship building, and government awareness of open data and OI) and lends support to the predominance of public engagement and relationship building over digital prototypes. Further, our study shows that OI initiatives may contribute to public value by enhancing substantive outcomes, democratic accountability, and procedural legitimacy. However, such contribution is constrained by the early stage of adoption of these initiatives and by the limited participation of external actors. Journal: Public Management Review Pages: 523-544 Issue: 4 Volume: 23 Year: 2021 Month: 04 X-DOI: 10.1080/14719037.2019.1695884 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1695884 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:4:p:523-544 Template-Type: ReDIF-Article 1.0 Author-Name: Yuanjie Bao Author-X-Name-First: Yuanjie Author-X-Name-Last: Bao Author-Name: Wei Zhong Author-X-Name-First: Wei Author-X-Name-Last: Zhong Title: Public service motivation matters: examining the differential effects of challenge and hindrance stressors on organizational identification and turnover intention Abstract: Work-related stress and its employee outcomes are critical phenomena that warrant more research in public administration. Based on the two-dimensional stressor framework, this study investigates the relationships between both challenge and hindrance stressors with turnover intention, focusing on the mediating role of organizational identification and the moderating role of public service motivation. Data from 399 Chinese public sector employees supported the hypotheses that the two types of work stressors relate to employee outcomes in opposite directions, depending on the level of public service motivation. The results disentangle previous inconsistent findings and aid public managers in stress intervention and employee retention. Journal: Public Management Review Pages: 545-566 Issue: 4 Volume: 23 Year: 2021 Month: 04 X-DOI: 10.1080/14719037.2019.1699944 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1699944 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:4:p:545-566 Template-Type: ReDIF-Article 1.0 Author-Name: Jacqueline Aundree Baxter Author-X-Name-First: Jacqueline Aundree Author-X-Name-Last: Baxter Author-Name: Chris Cornforth Author-X-Name-First: Chris Author-X-Name-Last: Cornforth Title: Governing collaborations: how boards engage with their communities in multi-academy trusts in England Abstract: Decentralization policy in English education has resulted Multi-Academy Trusts (MATs)-groups of schools governed and led by trustees. Research illustrates that many of these organizations are failing to connect with the school communities they serve. This paper uses documentary analysis and interviews with 30 MAT Board Members to examine this key area. The paper reveals that although there are some strategies in place to overcome this issue, that failure to implement fundamental processes such as communication strategies are leading to fragmentation and feelings of disconnect, and this raises questions as to the extent to which MATs are in touch with and serving their school communities. Journal: Public Management Review Pages: 567-589 Issue: 4 Volume: 23 Year: 2021 Month: 04 X-DOI: 10.1080/14719037.2019.1699945 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1699945 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:4:p:567-589 Template-Type: ReDIF-Article 1.0 Author-Name: Jie Tan Author-X-Name-First: Jie Author-X-Name-Last: Tan Author-Name: Jerry Zhirong Zhao Author-X-Name-First: Jerry Zhirong Author-X-Name-Last: Zhao Title: Explaining the adoption rate of public-private partnerships in Chinese provinces: a transaction cost perspective Abstract: Public-private partnerships (PPP) enjoyed its resurgence in China recently. However, while the government has initiated more than 12,000 projects since 2012, the number of them that have reached deals were small. This study aims to examine the determinants of PPP adoption in China between 2012 and 2016. Based on the transaction cost theory, we develop a four-pillar framework that includes factors related to the government, the market, the operating environment, and project-level characteristics. Applying the framework to empirical models at the provincial level, we find that the one-year adoption rate is affected especially by factors about the government. Journal: Public Management Review Pages: 590-609 Issue: 4 Volume: 23 Year: 2021 Month: 04 X-DOI: 10.1080/14719037.2019.1699947 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1699947 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:4:p:590-609 Template-Type: ReDIF-Article 1.0 Author-Name: Namhoon Ki Author-X-Name-First: Namhoon Author-X-Name-Last: Ki Title: Public service motivation and government officials’ willingness to learn in public sector benchmarking process Abstract: Benchmarking between local governments has become an important topic in public administration. In benchmarking practice, local government officials play important roles in deciding what they learn, who they learn from, and how to adopt, and adapt to the lessons. However, less attention has been paid to why local government officials to willingly take lessons from their peer governments. Focusing on a particular type of motivational basis, public service motivation (PSM), this study found that PSM is positively associated with government official’s willingness to learn. Out of PSM’s subdimensions, in particular, only attraction to public policy-making shows a significant positive relationship. Journal: Public Management Review Pages: 610-632 Issue: 4 Volume: 23 Year: 2021 Month: 04 X-DOI: 10.1080/14719037.2019.1708437 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1708437 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:4:p:610-632 Template-Type: ReDIF-Article 1.0 Author-Name: Madeline Powell Author-X-Name-First: Madeline Author-X-Name-Last: Powell Author-Name: Frances Stokes Berry Author-X-Name-First: Frances Stokes Author-X-Name-Last: Berry Title: Introducing research insights into the third sector, social enterprise and public service delivery Journal: Public Management Review Pages: 633-640 Issue: 5 Volume: 23 Year: 2021 Month: 05 X-DOI: 10.1080/14719037.2020.1863700 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1863700 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:5:p:633-640 Template-Type: ReDIF-Article 1.0 Author-Name: Erynn E. Beaton Author-X-Name-First: Erynn E. Author-X-Name-Last: Beaton Author-Name: Elena Dowin Kennedy Author-X-Name-First: Elena Author-X-Name-Last: Dowin Kennedy Title: Responding to failure: the promise of market mending for social enterprise Abstract: As more non-profits embrace social enterprise, it is important to examine the role social enterprise plays in society. Market failure is the prevailing economic theory explaining non-profits’ existence, and applies to social enterprise. However, market failure theory presents a contradiction: how can social enterprise activities address market failures if they use the market-based strategies that led to that failure? We resolve this contradiction by identifying two responses to market failure: market reallocation and market mending. We examine how these responses align with social enterprise and non-profit conceptions. We discuss implications for strategy, public policy, and research. Journal: Public Management Review Pages: 641-664 Issue: 5 Volume: 23 Year: 2021 Month: 05 X-DOI: 10.1080/14719037.2020.1865438 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1865438 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:5:p:641-664 Template-Type: ReDIF-Article 1.0 Author-Name: Donwe Choi Author-X-Name-First: Donwe Author-X-Name-Last: Choi Author-Name: Jinsol Park Author-X-Name-First: Jinsol Author-X-Name-Last: Park Title: Local government as a catalyst for promoting social enterprise Abstract: This paper aims to advance our knowledge of the relationship between social enterprise and local government. As social enterprise lies at the crossroads of government, market, and civil society, dynamic interactions exist between all actors. While governments play an important role in developing social enterprises, so far scholars have paid little attention to the specific role of local governments in the social enterprise ecosystem. To help fill this research gap, this paper investigates what motivates local governments to promote social enterprises and how effective their efforts are. Applying resource dependence theory, we test two hypotheses: (i) the fiscal constraints on local governments are the driving force behind their promotion of social enterprises, and (ii) their efforts to support social enterprises are effective. Using the data of 223 South Korean local governments over the 2011–2017 period and applying event history analysis and fixed-effects models, we find that there is mixed evidence for fiscal constraints being the reason local governments promote social enterprise—it depends on which fiscal constraint measures and dependent variables are being analysed. But we find evidence that local governmental efforts to promote social enterprises are effective. Journal: Public Management Review Pages: 665-686 Issue: 5 Volume: 23 Year: 2021 Month: 05 X-DOI: 10.1080/14719037.2020.1865436 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1865436 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:5:p:665-686 Template-Type: ReDIF-Article 1.0 Author-Name: Catherine Liston-Heyes Author-X-Name-First: Catherine Author-X-Name-Last: Liston-Heyes Author-Name: Gordon Liu Author-X-Name-First: Gordon Author-X-Name-Last: Liu Title: To measure or not to measure?An empirical investigation of social impact measurement in UK social enterprises Abstract: Social enterprises (SE) – organizations with a dual mission to generate economic and social value – have become important players in the delivery of public services in the UK and elsewhere. While public sector value-for-money imperatives encourages these hybrid organizations to provide estimates of their social and economic impact, relatively little is known about who does so. Using institutional perspectives and large-sample data produced by Social Enterprises UK, we empirically document the uptake of social impact measurement in this sector and the extent to which context, the nature of the impact and stakeholders involvement explain differences in participation rates. Journal: Public Management Review Pages: 687-709 Issue: 5 Volume: 23 Year: 2021 Month: 05 X-DOI: 10.1080/14719037.2020.1865435 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1865435 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:5:p:687-709 Template-Type: ReDIF-Article 1.0 Author-Name: Donwe Choi Author-X-Name-First: Donwe Author-X-Name-Last: Choi Author-Name: Keon-Hyung Lee Author-X-Name-First: Keon-Hyung Author-X-Name-Last: Lee Author-Name: Hyungjo Hur Author-X-Name-First: Hyungjo Author-X-Name-Last: Hur Title: Examining the impact of control and ownership on social enterprises’ public value creation using integrative publicness theory Abstract: This study examined the impact of publicness on public value creation in social enterprises from the perspective of integrative publicness. Our findings show that internal control is positively associated with all variables of a social enterprise’s public value creation. Ownership is also partially associated with the public value creation of social enterprises, while external control does not show any significant relationship. This study provides policymakers and social enterprise managers with the practical implications of the relationship between social enterprise publicness and its social outcomes. This study also contributes to strengthening the relevance of the integrative publicness framework by demonstrating the impact of dimensional publicness on public value creation in the context of social enterprises. Journal: Public Management Review Pages: 710-730 Issue: 5 Volume: 23 Year: 2021 Month: 05 X-DOI: 10.1080/14719037.2020.1865437 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1865437 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:5:p:710-730 Template-Type: ReDIF-Article 1.0 Author-Name: Janelle A. Kerlin Author-X-Name-First: Janelle A. Author-X-Name-Last: Kerlin Author-Name: Saurabh A. Lall Author-X-Name-First: Saurabh A. Author-X-Name-Last: Lall Author-Name: Shuyang Peng Author-X-Name-First: Shuyang Author-X-Name-Last: Peng Author-Name: Tracy Shicun Cui Author-X-Name-First: Tracy Shicun Author-X-Name-Last: Cui Title: Institutional intermediaries as legitimizing agents for social enterprise in China and India Abstract: This study conducts a comparative analysis of social enterprise intermediaries in China and India to better understand how they legitimize social enterprises in new settings. To address theoretical weakness in this sphere, it combines several institutional theories to capture disruptions created by institutional innovation and also legitimizing processes. Drawing on data collected from surveys, interviews, and websites in each country, it finds that intermediaries mitigate negative and leverage positive influences of external institutions though their strategies vary due to country differences in institutional pressures. This information is key to building intermediaries’ capacity to institutionalize social enterprises as new institutional actors. Journal: Public Management Review Pages: 731-753 Issue: 5 Volume: 23 Year: 2021 Month: 05 X-DOI: 10.1080/14719037.2020.1865441 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1865441 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:5:p:731-753 Template-Type: ReDIF-Article 1.0 Author-Name: Shanshan Guan Author-X-Name-First: Shanshan Author-X-Name-Last: Guan Author-Name: Siyu Tian Author-X-Name-First: Siyu Author-X-Name-Last: Tian Author-Name: Guosheng Deng Author-X-Name-First: Guosheng Author-X-Name-Last: Deng Title: Revenue diversification or revenue concentration? Impact on financial health of social enterprises Abstract: Researchers have paid little attention to the situation of revenue diversification in social enterprises. This paper addresses this issue by exploring the nature of revenue diversity in social enterprises in China, and its relationship with financial health. A logistic regression analysis for a sample of 372 social enterprises indicated that the enterprises had low levels of revenue diversification, and their revenue structures varied among the subsectors in which they operate. Revenue diversification had a significant negative impact on financial health, but the effects were more than offset after considering the total income. Implications for social entrepreneurs are discussed. Journal: Public Management Review Pages: 754-774 Issue: 5 Volume: 23 Year: 2021 Month: 05 X-DOI: 10.1080/14719037.2020.1865439 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1865439 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:5:p:754-774 Template-Type: ReDIF-Article 1.0 Author-Name: Michal Placek Author-X-Name-First: Michal Author-X-Name-Last: Placek Author-Name: Gabriela Vacekova Author-X-Name-First: Gabriela Author-X-Name-Last: Vacekova Author-Name: Maria Murray Svidronova Author-X-Name-First: Maria Murray Author-X-Name-Last: Svidronova Author-Name: Juraj Nemec Author-X-Name-First: Juraj Author-X-Name-Last: Nemec Author-Name: Gabriela Korimova Author-X-Name-First: Gabriela Author-X-Name-Last: Korimova Title: The evolutionary trajectory of social enterprises in the Czech Republic and Slovakia Abstract: The paper contributes to the research on social enterprises. Based on historical institutionalism, we map the evolution of social enterprises in the Czech Republic and Slovakia after the collapse of communist rule. The findings indicate that the historical-evolutionary trajectories differ, despite their common path during the totalitarian regime. There is some convergence based on significant political changes that resulted mostly in the need to create integrated legislation and to reflect the common European policy; the divergent trends occur after exogenous economic shocks, the effects of which might result from the differing initial macroeconomic situations in both countries. Journal: Public Management Review Pages: 775-794 Issue: 5 Volume: 23 Year: 2021 Month: 05 X-DOI: 10.1080/14719037.2020.1865440 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1865440 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:5:p:775-794 Template-Type: ReDIF-Article 1.0 Author-Name: Long Tran Author-X-Name-First: Long Author-X-Name-Last: Tran Author-Name: Khaldoun AbouAssi Author-X-Name-First: Khaldoun Author-X-Name-Last: AbouAssi Title: Local organizational determinants of local-international NGO collaboration Abstract: Collaborative relations between international and local non-governmental organizations (NGOs) have often been analysed in terms of their nature and impacts. This study explores several local organizational characteristics that may explain the existence of such collaboration in the first place. Drawing upon a set of organizational theories and original data from a recent survey of 223 local NGOs in Lebanon, the study offers novel empirical evidence that international NGOs may reach and empower a subset of local NGOs better than others, which could exert distributional and undesirable effects on local NGO ecosystems. Journal: Public Management Review Pages: 865-885 Issue: 6 Volume: 23 Year: 2021 Month: 06 X-DOI: 10.1080/14719037.2019.1708436 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1708436 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:6:p:865-885 Template-Type: ReDIF-Article 1.0 Author-Name: Hans Joosse Author-X-Name-First: Hans Author-X-Name-Last: Joosse Author-Name: Geert Teisman Author-X-Name-First: Geert Author-X-Name-Last: Teisman Title: Employing complexity: complexification management for locked issues Abstract: In line with wicked problem literature, we argue that public management based on ordering societal issues to make them controllable and solvable (simplification) can be initially attractive, but in the long-term ineffective. We elaborate on an alternative management mode of increasing the complexity of both the problem and the approach to deal with the problem (complexification). Based on an in-depth case-study about transforming Utrecht Central Station (the Netherlands), we present complexification as a management strategy to revitalize processes that got locked by simplification management. Path-dependency shows up as a weakness of simplification, and path-creation as a strength of complexification. Journal: Public Management Review Pages: 843-864 Issue: 6 Volume: 23 Year: 2021 Month: 06 X-DOI: 10.1080/14719037.2019.1708435 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1708435 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:6:p:843-864 Template-Type: ReDIF-Article 1.0 Author-Name: Miyeon Song Author-X-Name-First: Miyeon Author-X-Name-Last: Song Author-Name: Seung-Ho An Author-X-Name-First: Seung-Ho Author-X-Name-Last: An Author-Name: Kenneth J. Meier Author-X-Name-First: Kenneth J. Author-X-Name-Last: Meier Title: Quality standards, implementation autonomy, and citizen satisfaction with public services: cross-national evidence Abstract: This article investigates whether citizens’ evaluations of service performance are related to archival measures of performance, and how institutional context shapes this relationship contingent on administrative autonomy – standards, human resources, and financial autonomy. Using cross-national education data, this study finds that student performance is positively associated with parental evaluations of schools. Perceptions are more closely aligned with performance when agencies have greater autonomy in managing employees, and when national-level bureaucracies set performance standards. This research advances our understanding of the role of administrative autonomy in citizen satisfaction and provides implications for the institutional designs that can benefit performance assessment. Journal: Public Management Review Pages: 906-928 Issue: 6 Volume: 23 Year: 2021 Month: 06 X-DOI: 10.1080/14719037.2020.1730939 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1730939 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:6:p:906-928 Template-Type: ReDIF-Article 1.0 Author-Name: Sanghee Park Author-X-Name-First: Sanghee Author-X-Name-Last: Park Title: Gender and performance in public organizations: a research synthesis and research agenda Abstract: This study examines the variations among empirical findings of gender effects on the performance of public organizations; and identifies avenues for future efforts in the scholarship of gender and public administration. The meta-analysis using 72 studies published between 1999 and 2017 demonstrates that studies reporting statistical significance of female leadership and gender representation in the workforce tend to find a positive impact on performance. Study characteristics such as policy types/areas, time scopes, geographical context consistently affect the findings of gender effects, while the variance in measurement strategies and publication status do not make a difference in empirical evidence. Journal: Public Management Review Pages: 929-948 Issue: 6 Volume: 23 Year: 2021 Month: 06 X-DOI: 10.1080/14719037.2020.1730940 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1730940 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:6:p:929-948 Template-Type: ReDIF-Article 1.0 Author-Name: Marit Engen Author-X-Name-First: Marit Author-X-Name-Last: Engen Author-Name: Martin Fransson Author-X-Name-First: Martin Author-X-Name-Last: Fransson Author-Name: Johan Quist Author-X-Name-First: Johan Author-X-Name-Last: Quist Author-Name: Per Skålén Author-X-Name-First: Per Author-X-Name-Last: Skålén Title: Continuing the development of the public service logic: a study of value co-destruction in public services Abstract: This paper reports on a study of value co-destruction in public services, i.e. diminishment of value by interaction between providers, users, and other actors. The goal is to contribute to the public service logic (PSL) that suggest a shift from linear co-production to dynamic value co-creation. However, PSL has devoted scant attention to value co-destruction. The paper contributes by identifying four dimensions representing causes of value co-destruction in public services. The paper also shows how value may be co-destroyed in the interaction between several types of actors, thus advancing a service ecosystems perspective for understanding value co-destruction. Journal: Public Management Review Pages: 886-905 Issue: 6 Volume: 23 Year: 2021 Month: 06 X-DOI: 10.1080/14719037.2020.1720354 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1720354 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:6:p:886-905 Template-Type: ReDIF-Article 1.0 Author-Name: Stephen P Osborne Author-X-Name-First: Stephen P Author-X-Name-Last: Osborne Title: Dignity and equity in the public administration and management research community Journal: Public Management Review Pages: 795-796 Issue: 6 Volume: 23 Year: 2021 Month: 06 X-DOI: 10.1080/14719037.2021.1895578 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1895578 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:6:p:795-796 Template-Type: ReDIF-Article 1.0 Author-Name: Kenn Meyfroodt Author-X-Name-First: Kenn Author-X-Name-Last: Meyfroodt Author-Name: Sebastian Desmidt Author-X-Name-First: Sebastian Author-X-Name-Last: Desmidt Title: Can rational planning stimulate cooperative behaviour? How perceived self-efficacy mediates the relationship between strategic plan use, performance information use and strategic voice by local councillors Abstract: Rational planning practices are believed to improve strategy implementation monitoring on the condition that viewpoints accrued from strategic plans and performance information are shared (i.e. strategic voice). However, empirical evidence explaining if and how the use of strategic plans and performance information stimulates governing board members’ strategic voice is lacking. Therefore we hypothesize, based on information processing theory and self-efficacy theory, that the intertwined relationship between strategic plan and performance information use stimulates perceived self-efficacy which, in turn, triggers strategic voice. Results, based on data from 536 Flemish local councillors of 246 local authorities in Belgium, confirm this overarching idea. Journal: Public Management Review Pages: 818-842 Issue: 6 Volume: 23 Year: 2021 Month: 06 X-DOI: 10.1080/14719037.2019.1699949 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1699949 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:6:p:818-842 Template-Type: ReDIF-Article 1.0 Author-Name: Alex Nicholls Author-X-Name-First: Alex Author-X-Name-Last: Nicholls Author-Name: Simon Teasdale Author-X-Name-First: Simon Author-X-Name-Last: Teasdale Title: Dynamic persistence in UK policy making: the evolution of social investment ideas and policy instruments Abstract: Proponents of policy instruments often have to justify them to shifting political masters. This article explores the evolution of social investment, both as a policy solution and a set of policy instruments, during a period characterized by political turbulence. Discourse analysis of texts produced by an instrument constituency shows how a constant set of policy instruments are framed as a changing solution to different political problems. This helps us develop the concept of dynamic persistence, which elaborates how the instrument constituency was able to maintain support for their policy instruments by realigning them to different ideological principles. Journal: Public Management Review Pages: 802-817 Issue: 6 Volume: 23 Year: 2021 Month: 06 X-DOI: 10.1080/14719037.2019.1699948 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1699948 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:6:p:802-817 Template-Type: ReDIF-Article 1.0 Author-Name: Sarah Young Author-X-Name-First: Sarah Author-X-Name-Last: Young Author-Name: Kimberly Wiley Author-X-Name-First: Kimberly Author-X-Name-Last: Wiley Title: Erased: ending faculty sexual misconduct in academia: an open letter from women of public affairs education Journal: Public Management Review Pages: 797-801 Issue: 6 Volume: 23 Year: 2021 Month: 06 X-DOI: 10.1080/14719037.2021.1895576 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1895576 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:6:p:797-801 Template-Type: ReDIF-Article 1.0 Author-Name: Janine O’Flynn Author-X-Name-First: Janine Author-X-Name-Last: O’Flynn Title: Confronting the big challenges of our time: making a difference during and after COVID-19 Abstract: This article explores key challenges emanating from COVID-19 and how public management and administration research can contribute to addressing them. To do this I discuss the ‘big questions’ debate and then sketch two big thematic challenges. In articulating these, I point to interconnections across various levels of analysis and argue we need to work across a range of boundaries and get more comfortable with complexity. My key argument being that both during and in the aftermath of a catastrophic global pandemic, it is at the intersections, not in silos, that we are likely to move forward intellectually and practically. Journal: Public Management Review Pages: 961-980 Issue: 7 Volume: 23 Year: 2021 Month: 07 X-DOI: 10.1080/14719037.2020.1820273 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1820273 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:7:p:961-980 Template-Type: ReDIF-Article 1.0 Author-Name: Carter Boon Casady Author-X-Name-First: Carter Boon Author-X-Name-Last: Casady Title: Examining the institutional drivers of Public-Private Partnership (PPP) market performance: a fuzzy set Qualitative Comparative Analysis (fsQCA) Abstract: This study explores whether different constellations of institutional factors create unique causal ‘paths’ to mature PPP market performance. Using fuzzy set Qualitative Comparative Analysis (fsQCA), the institutional settings of 48 different PPP markets across Latin American and the Caribbean (LAC), Central and Eastern Europe, the Middle East, and Africa (CEMA), and the Asia-Pacific region (APAC) are examined. The results show market reliability, political and social will, and regulatory regimes are necessary, but alone not sufficient, conditions for mature PPP market performance. The absence of market transparency also appears to be far less problematic for PPP market performance than previously assumed. Journal: Public Management Review Pages: 981-1005 Issue: 7 Volume: 23 Year: 2021 Month: 07 X-DOI: 10.1080/14719037.2019.1708439 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1708439 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:7:p:981-1005 Template-Type: ReDIF-Article 1.0 Author-Name: Jan Boon Author-X-Name-First: Jan Author-X-Name-Last: Boon Author-Name: Jan Wynen Author-X-Name-First: Jan Author-X-Name-Last: Wynen Author-Name: Bjorn Kleizen Author-X-Name-First: Bjorn Author-X-Name-Last: Kleizen Title: What happens when the going gets tough? Linking change scepticism, organizational identification, and turnover intentions Abstract: In times of increasingly turbulent public sector change and frequent career shifts, the relationship between attitudes towards workplace change, organizational identification and turnover intent are highly relevant, but poorly understood. Using data from the Australian Public Service’s (APS) employee survey, this article examines the psychological mechanisms that lead employees to consider leaving their own organization, and the APS as a whole. The combined effect of sceptically perceived workplace change and strong organizational identification leads to an increase in turnover intentions at the organizational level, which testifies to the potentially destructive effect of workplace changes. Journal: Public Management Review Pages: 1056-1080 Issue: 7 Volume: 23 Year: 2021 Month: 07 X-DOI: 10.1080/14719037.2020.1722208 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1722208 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:7:p:1056-1080 Template-Type: ReDIF-Article 1.0 Author-Name: Luke Taylor Author-X-Name-First: Luke Author-X-Name-Last: Taylor Author-Name: Philip Haynes Author-X-Name-First: Philip Author-X-Name-Last: Haynes Author-Name: Mary Darking Author-X-Name-First: Mary Author-X-Name-Last: Darking Title: English local government finance in transition: towards the ‘marketization of income’ Abstract: This study examines the impact of English local government finance reform after the 2008 Financial Crisis. It uses advances in case-based methods, combined into Dynamic Pattern Synthesis, to explore changes. Reductions in central government financing threaten the continuation of local services. The results show significant political and management differences as local authorities adapt to manage their survival. Disadvantaged areas are worse affected and to deliver local services are increasingly dependent on ‘market innovations’ to secure income. Previous research has explained the marketization of supply, this new research explores the turn to the ‘marketization of income’. Journal: Public Management Review Pages: 1081-1106 Issue: 7 Volume: 23 Year: 2021 Month: 07 X-DOI: 10.1080/14719037.2020.1743343 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1743343 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:7:p:1081-1106 Template-Type: ReDIF-Article 1.0 Author-Name: Christopher Ansell Author-X-Name-First: Christopher Author-X-Name-Last: Ansell Author-Name: Eva Sørensen Author-X-Name-First: Eva Author-X-Name-Last: Sørensen Author-Name: Jacob Torfing Author-X-Name-First: Jacob Author-X-Name-Last: Torfing Title: The COVID-19 pandemic as a game changer for public administration and leadership? The need for robust governance responses to turbulent problems Abstract: The COVID-19 pandemic reveals that the public sector is not only facing simple and complex problem, but also turbulent problems characterized by the surprising emergence of inconsistent, unpredictable, and uncertain events. Turbulent problems call for robust governance solutions that are sufficiently adaptable, agile and pragmatic to upheld a particular goal or function in the face of continuous disruptions. The article defines the concepts of turbulence and robustness and provides examples of robust governance strategies that are illustrated by the current COVID-19 response. Finally, it draws the consequences of the new focus on robust governance for public administration and leadership. Journal: Public Management Review Pages: 949-960 Issue: 7 Volume: 23 Year: 2021 Month: 07 X-DOI: 10.1080/14719037.2020.1820272 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1820272 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:7:p:949-960 Template-Type: ReDIF-Article 1.0 Author-Name: Jose M. Barrutia Author-X-Name-First: Jose M. Author-X-Name-Last: Barrutia Author-Name: Carmen Echebarria Author-X-Name-First: Carmen Author-X-Name-Last: Echebarria Title: Public managers’ attitudes towards networks: different motivations, different attitudes Abstract: The success of collaborative networks relies on interactions between participants, which involve costs and are uncommon. We argue that participation in interactions is explained by participation attitudes, which, in turn, stem from motivations; and we propose a model that links a wide range of motivations and attitudes. It was tested with a survey that involved 120 public managers who participated in a pro-sustainability network of municipalities in Zaragoza. While the links between motivations and attitudes are complex, it was found that organizational-level internal motivations and managers’ identification with the network are more powerful than external rewards for preventing free-rider behaviours. Journal: Public Management Review Pages: 1006-1031 Issue: 7 Volume: 23 Year: 2021 Month: 07 X-DOI: 10.1080/14719037.2019.1708440 File-URL: http://hdl.handle.net/10.1080/14719037.2019.1708440 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:7:p:1006-1031 Template-Type: ReDIF-Article 1.0 Author-Name: Madinah F. Hamidullah Author-X-Name-First: Madinah F. Author-X-Name-Last: Hamidullah Author-Name: Norma M. Riccucci Author-X-Name-First: Norma M. Author-X-Name-Last: Riccucci Author-Name: Ivan P. Lee Author-X-Name-First: Ivan P. Author-X-Name-Last: Lee Title: Citizens’ perceptions of closing the gender pay gap: an experimental study Abstract: The issue of pay equity has been a topic of interest in our society. One area that has been understudied is the perceptions of the citizenry toward pay disparities between women and men. The purpose of this study is to examine the perceptions of the citizenry in efforts to close the pay gap. We rely on an online experimental design, where we ask survey respondents their views on efforts by a local government to promote pay equity. We find that, regardless of how female and male employees are actually performing, citizens have favorable responses towards efforts to promote pay equity. Journal: Public Management Review Pages: 1032-1055 Issue: 7 Volume: 23 Year: 2021 Month: 07 X-DOI: 10.1080/14719037.2020.1722207 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1722207 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:7:p:1032-1055 Template-Type: ReDIF-Article 1.0 Author-Name: Sjors Overman Author-X-Name-First: Sjors Author-X-Name-Last: Overman Title: Aligning accountability arrangements for ambiguous goals: the case of museums Abstract: In a simple model of accountability, the core of the interaction consists of the supply and demand of performance information. Alignment of information supply and demand is crucial for an effective accountability relationship, but alignment is difficult in a situation with ambiguous or contested goals. This study analyzes the alignment between local governments and museums. The study uses a mixed-methods approach, including survey data, formal documents, and qualitative interviews with museum directors to analyse the accountability alignment. Demand and supply are not always well-aligned, leading to accountability mismatches. The implications of accountability mismatches for museums and other public organizations are discussed. Journal: Public Management Review Pages: 1139-1159 Issue: 8 Volume: 23 Year: 2021 Month: 08 X-DOI: 10.1080/14719037.2020.1722210 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1722210 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:8:p:1139-1159 Template-Type: ReDIF-Article 1.0 Author-Name: Alessandro Ancarani Author-X-Name-First: Alessandro Author-X-Name-Last: Ancarani Author-Name: Francesco Arcidiacono Author-X-Name-First: Francesco Author-X-Name-Last: Arcidiacono Author-Name: Carmela Di Mauro Author-X-Name-First: Carmela Di Author-X-Name-Last: Mauro Author-Name: Maria Daniela Giammanco Author-X-Name-First: Maria Daniela Author-X-Name-Last: Giammanco Title: Promoting work engagement in public administrations: the role of middle managers’ leadership Abstract: This study aims at exploring the role of middle managers’ leadership style in promoting work engagement in public administrations. Building on leadership theory, the work engagement literature and change management research, the study develops and empirically tests a model envisaging the impact of leadership on engagement as partially mediated by leaders’ support for key aspects of public sector reforms. An empirical study carried out on 2721 Italian local government workers shows that transformational leadership is positively linked to work engagement both directly and indirectly. Mixed results emerge for the other leadership styles. Journal: Public Management Review Pages: 1234-1263 Issue: 8 Volume: 23 Year: 2021 Month: 08 X-DOI: 10.1080/14719037.2020.1763072 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1763072 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:8:p:1234-1263 Template-Type: ReDIF-Article 1.0 Author-Name: Raf Pauly Author-X-Name-First: Raf Author-X-Name-Last: Pauly Author-Name: Bram Verschuere Author-X-Name-First: Bram Author-X-Name-Last: Verschuere Author-Name: Filip De Rynck Author-X-Name-First: Filip Author-X-Name-Last: De Rynck Author-Name: Joris Voets Author-X-Name-First: Joris Author-X-Name-Last: Voets Title: Changing neo-corporatist institutions? Examining the relationship between government and civil society organizations in Belgium Abstract: Neo-corporatist relations consist of a stabilized institutional exchange between government, civil society and other social spheres. Current research suggests a destabilization of this relationship by ongoing governance developments, especially through the competitive pressures of NPM-style reforms. This article presents survey research of 339 civil society organizations in the neo-corporatist context of Belgium. We find little evidence of increased marketization, contrary to existing literature. In fact, our data suggest that neo-corporatist relations, at least in terms of formalized exchange, are rather stable, although the nature of specific institutions (such as the nature of public funding) appears to shift. Journal: Public Management Review Pages: 1117-1138 Issue: 8 Volume: 23 Year: 2021 Month: 08 X-DOI: 10.1080/14719037.2020.1722209 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1722209 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:8:p:1117-1138 Template-Type: ReDIF-Article 1.0 Author-Name: Trong Tuan Luu Author-X-Name-First: Trong Tuan Author-X-Name-Last: Luu Title: Activating job crafting in public services: the roles of discretionary human resource practices and employee use of normative public values Abstract: The purpose of this study is to examine how and when discretionary human resource (HR) practices contribute to the emergence of job crafting behavior among employees in public organizations. The data for this research were collected from employees and managers working in wards (local level governments) in Vietnam. The results lend credence to the role of employee use of normative public values in mediating the relationship between discretionary HR practices and employee job crafting. This study further finds that empowering leadership and public service motivation moderate the relationship between discretionary HR practices and employee use of normative public values. Journal: Public Management Review Pages: 1184-1216 Issue: 8 Volume: 23 Year: 2021 Month: 08 X-DOI: 10.1080/14719037.2020.1730942 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1730942 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:8:p:1184-1216 Template-Type: ReDIF-Article 1.0 Author-Name: Yvonne Brunetto Author-X-Name-First: Yvonne Author-X-Name-Last: Brunetto Author-Name: Matthew Xerri Author-X-Name-First: Matthew Author-X-Name-Last: Xerri Author-Name: Benjamin Farr-Wharton Author-X-Name-First: Benjamin Author-X-Name-Last: Farr-Wharton Title: The impact of management on NFP and FP social enterprises governed by government contracts and legislation Abstract: This paper compares the impact of management practices on employee outcomes in FP and NFP social enterprises that are contracted by the government and governed by a legislative framework.The methods involved SEM analysis of a data from 689 study participants, 311 worked in FP and 378 worked in NFP social enterprises.The contribution of the paper is that in contrast to previous research, the outcome shows new knowledge about how similar the impact of management practices is on employee outcomes, although, significant differences are evident in how it affects employee turnover intentions in FP and NFP social enterprises. Journal: Public Management Review Pages: 1217-1233 Issue: 8 Volume: 23 Year: 2021 Month: 08 X-DOI: 10.1080/14719037.2020.1743342 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1743342 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:8:p:1217-1233 Template-Type: ReDIF-Article 1.0 Author-Name: Don S. Lee Author-X-Name-First: Don S. Author-X-Name-Last: Lee Author-Name: Soonae Park Author-X-Name-First: Soonae Author-X-Name-Last: Park Title: Civil servants’ perceptions of agency heads’ leadership styles: the role of gender in public sector organizations Abstract: This article examines public employees’ perceptions of agency heads’ leadership styles by focusing on the role of gender in organizational management. Employing a survey experiment with over 800 national civil servants in Korea, we find that female employees have more positive perceptions of transformational leadership than male employees; however, female and male employees’ perceptions of transactional leadership are not significantly different. Moreover, employee gender, when investigated along with gender representation in organizations, produces more nuanced results. Our findings suggest a clear gender gap in perceptions of leadership styles among public employees, which is further unpacked with variations in gender representation. Journal: Public Management Review Pages: 1160-1183 Issue: 8 Volume: 23 Year: 2021 Month: 08 X-DOI: 10.1080/14719037.2020.1730941 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1730941 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:8:p:1160-1183 Template-Type: ReDIF-Article 1.0 Author-Name: Kai Wegrich Author-X-Name-First: Kai Author-X-Name-Last: Wegrich Title: Is the turtle still plodding along? Public management reform in Germany Abstract: Public management reforms in Germany have long been characterized by slow-moving incrementalism and maintenance of its administrative system’s central characteristics. This article reviews recent developments in administrative reforms against the background of the traditional German reform style. More ambitious reform efforts in the field of digitalization raise conceptual puzzles related to the conditions under which incrementalism can generate substantive change – and at what point incremental reforms give way to more rapid patterns of change. The article also discusses the implications of the ongoing COVID-19 crisis on public management reforms. Journal: Public Management Review Pages: 1107-1116 Issue: 8 Volume: 23 Year: 2021 Month: 08 X-DOI: 10.1080/14719037.2020.1771011 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1771011 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:8:p:1107-1116 Template-Type: ReDIF-Article 1.0 Author-Name: Joris van der Voet Author-X-Name-First: Joris Author-X-Name-Last: van der Voet Author-Name: Bram Steijn Author-X-Name-First: Bram Author-X-Name-Last: Steijn Title: Team innovation through collaboration: how visionary leadership spurs innovation via team cohesion Abstract: Post-bureaucratic, collaborative organizational arrangements possess great potential for innovation, but alignment of the dissimilar goals, values and interests of participants is required. We propose and empirically test how visionary leadership can increase innovation in multidisciplinary teams, by fostering internal team cohesion and external team boundary management. We rely on longitudinal, multi-source data concerning social welfare professionals and their team leaders across 95 teams. Our results show that visionary leadership is positively related to improved team cohesion and team boundary management over time. The positive relationship between visionary leadership and team innovation is mediated by team cohesion, but not team boundary management. Journal: Public Management Review Pages: 1275-1294 Issue: 9 Volume: 23 Year: 2021 Month: 09 X-DOI: 10.1080/14719037.2020.1743344 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1743344 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:9:p:1275-1294 Template-Type: ReDIF-Article 1.0 Author-Name: Sounman Hong Author-X-Name-First: Sounman Author-X-Name-Last: Hong Title: Representative bureaucracy and hierarchy: interactions among leadership, middle-level, and street-level bureaucracy Abstract: This article examines whether an increase in ethnic representativeness at various hierarchical ranks can have different impacts on organizational performance. Data were collected from the British police force that implemented force-specific targets for recruiting officers from ethnic minority backgrounds during 2000–2010. Findings suggest that the benefits of representative bureaucracy are greater when (a) the proportion of minority officers is greater, (b) their average rank is higher in the hierarchical ladder, and (c) they are equally dispersed across different ranks. We also show that representation among street-level officers is a necessary condition for deriving the benefits of representative bureaucracy. Journal: Public Management Review Pages: 1317-1338 Issue: 9 Volume: 23 Year: 2021 Month: 09 X-DOI: 10.1080/14719037.2020.1743346 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1743346 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:9:p:1317-1338 Template-Type: ReDIF-Article 1.0 Author-Name: Roy Liff Author-X-Name-First: Roy Author-X-Name-Last: Liff Author-Name: Thomas Andersson Author-X-Name-First: Thomas Author-X-Name-Last: Andersson Title: Experts’ contribution to strategy when strategy is absent. A case study of quality experts in hospitals Abstract: This study investigates how new categories of experts can contribute to strategy development in public organizations. Interplay between managers and experts was analysed using principal-agent theory, stewardship theory, and partnership theory, each assigning the experts different kinds of strategic contribution. Results show that experts may contribute to an iterative and emergent strategy process as stewards through a consultative process method that lets the means guide the goals. Experts’ knowledge of what other actors in the organization perceive as important guides the experts’ application of the technical methods and processing. Journal: Public Management Review Pages: 1377-1397 Issue: 9 Volume: 23 Year: 2021 Month: 09 X-DOI: 10.1080/14719037.2020.1751256 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1751256 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:9:p:1377-1397 Template-Type: ReDIF-Article 1.0 Author-Name: Michael Macaulay Author-X-Name-First: Michael Author-X-Name-Last: Macaulay Title: In search of a golden thread: recent developments in public management across New Zealand and Australia Abstract: This article looks at key developments in public policy and management across the last decade in New Zealand and Australia. Journal: Public Management Review Pages: 1265-1274 Issue: 9 Volume: 23 Year: 2021 Month: 09 X-DOI: 10.1080/14719037.2020.1796289 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1796289 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:9:p:1265-1274 Template-Type: ReDIF-Article 1.0 Author-Name: Eunju Rho Author-X-Name-First: Eunju Author-X-Name-Last: Rho Author-Name: Soojin Kim Author-X-Name-First: Soojin Author-X-Name-Last: Kim Author-Name: Sumin Han Author-X-Name-First: Sumin Author-X-Name-Last: Han Title: Taking context and strategy seriously: the contracting out decision in the U.S. public education Abstract: This study examines how contracting decisions can be influenced by organizational contexts, managerial strategies, and the interaction between the environment and strategies, building on Miles and Snow’s strategy typology—prospectors, defenders, and reactors. Our empirical evidence shows that the fragmented political context affects contracting decisions and only the reactor strategy leads to less contracting. Moreover, the impact of top-level managers’ particular strategic stances on contracting decisions becomes greater as fiscal power is centralized within a relatively simpler intergovernmental political setting. Likewise, a higher level of financial deficiency can ameliorate the negative effect of a defender strategy on contracting decisions. Journal: Public Management Review Pages: 1398-1422 Issue: 9 Volume: 23 Year: 2021 Month: 09 X-DOI: 10.1080/14719037.2020.1763073 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1763073 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:9:p:1398-1422 Template-Type: ReDIF-Article 1.0 Author-Name: Palina Prysmakova Author-X-Name-First: Palina Author-X-Name-Last: Prysmakova Title: Contact with citizens and job satisfaction: expanding person-environment models of public service motivation Abstract: Relational job design theory suggests that interactions with citizens is an important motivational factor for public service employees. Through the mechanisms of fit, such interactions might enhance job satisfaction derived from employees’ public service motivation. The results of a local government study (N = 917) confirm that consistent with previous research the relationship between public service motivation and job satisfaction are mediated through person-organization fit. Yet, that indirect effect is also moderated by the regularity of contact with citizens. When contact with citizens is high, the indirect effect is stronger and when contact with citizens is low, the indirect effect is weaker. Journal: Public Management Review Pages: 1339-1358 Issue: 9 Volume: 23 Year: 2021 Month: 09 X-DOI: 10.1080/14719037.2020.1751252 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1751252 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:9:p:1339-1358 Template-Type: ReDIF-Article 1.0 Author-Name: Jinhua Chen Author-X-Name-First: Jinhua Author-X-Name-Last: Chen Title: Governing collaborations: the case of a pioneering settlement services partnership in Australia Abstract: Inter-organizational partnerships are known to encounter various tensions, including efficiency versus inclusiveness, internal versus external legitimacy, flexibility versus stability, and accountability versus autonomy. This study examines how a pioneering settlement services partnership in Australia, made up of 23 not-for-profit organizations, addresses these tensions. Using a case study method, it was found that the partnership adopted a hybrid governance model that combines the lead organization governance model (as mandated) and the shared governance model (as enabled by governance practices by the lead organization), which not only addressed the tensions but also established a strong sense of lateral accountability among partners. Journal: Public Management Review Pages: 1295-1316 Issue: 9 Volume: 23 Year: 2021 Month: 09 X-DOI: 10.1080/14719037.2020.1743345 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1743345 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:9:p:1295-1316 Template-Type: ReDIF-Article 1.0 Author-Name: Mildred E. Warner Author-X-Name-First: Mildred E. Author-X-Name-Last: Warner Author-Name: Austin M. Aldag Author-X-Name-First: Austin M. Author-X-Name-Last: Aldag Author-Name: Yunji Kim Author-X-Name-First: Yunji Author-X-Name-Last: Kim Title: Privatization and intermunicipal cooperation in US local government services: balancing fiscal stress, need and political interests Abstract: The 2007–2008 Global Financial Crisis renewed interest in New Public Management tools. Privatization and intermunicipal cooperation are the two most common forms of service delivery reforms among US local governments. Which is more responsive to fiscal stress, service needs and political interests? Our national survey of 2,109 US local governments in 2017 finds cooperation is more responsive to fiscal stress and community need, while privatization is more common in communities with higher home values. Unionization is associated with more privatization and less cooperation. US local governments balance fiscal stress and community need. Cooperation is the preferred service delivery alternative. Journal: Public Management Review Pages: 1359-1376 Issue: 9 Volume: 23 Year: 2021 Month: 09 X-DOI: 10.1080/14719037.2020.1751255 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1751255 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:9:p:1359-1376 Template-Type: ReDIF-Article 1.0 Author-Name: Claudia Arena Author-X-Name-First: Claudia Author-X-Name-Last: Arena Author-Name: Simona Catuogno Author-X-Name-First: Simona Author-X-Name-Last: Catuogno Author-Name: Sara Saggese Author-X-Name-First: Sara Author-X-Name-Last: Saggese Author-Name: Fabrizia Sarto Author-X-Name-First: Fabrizia Author-X-Name-Last: Sarto Title: The adoption of e-Health in public hospitals. Unfolding the gender dimension of TMT and line managers Abstract: Within the public management literature, this paper analyses the contribution of women in top and line managerial positions for the public hospital’s innovation in terms of e-Health. It empirically examines Italian public hospitals and uses a combined measure of innovation by relying on different e-Health solutions. Findings show that female managers, especially when characterized by a legal background, foster the implementation of innovative strategies and facilitate the e-Health adoption. However, results report that gender similarity increases the rivalry between top management team and line managers thus limiting the adoption of e-Health solutions. Journal: Public Management Review Pages: 1553-1579 Issue: 10 Volume: 23 Year: 2021 Month: 10 X-DOI: 10.1080/14719037.2020.1775280 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1775280 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:10:p:1553-1579 Template-Type: ReDIF-Article 1.0 Author-Name: Wenchi Wei Author-X-Name-First: Wenchi Author-X-Name-Last: Wei Title: Exploring local government fiscal slack in a political-budgetary-managerial framework Abstract: This research examines U.S. local governments’ fiscal slack in a framework involving the political, budgetary, and managerial dimensions, each of which is operationalized by an indicator. We use an unbalanced panel of Massachusetts municipalities as the research sample and collect data from the state government and through five rounds of local government surveys. We find that voters’ pro-spending preferences negatively affect the size of local government fiscal slack and that governments’ budgetary gaps exert a positive impact. Moreover, the effects of voters’ pro-spending preferences and governments’ budgetary gaps are moderated by a professional managerial structure inside government. Journal: Public Management Review Pages: 1504-1526 Issue: 10 Volume: 23 Year: 2021 Month: 10 X-DOI: 10.1080/14719037.2020.1764085 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1764085 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:10:p:1504-1526 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Correction Journal: Public Management Review Pages: I-I Issue: 10 Volume: 23 Year: 2021 Month: 10 X-DOI: 10.1080/14719037.2020.1793527 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1793527 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:10:p:I-I Template-Type: ReDIF-Article 1.0 Author-Name: Itai Beeri Author-X-Name-First: Itai Author-X-Name-Last: Beeri Title: Lack of reform in Israeli local government and its impact on modern developments in public management Abstract: Lack of reform or the slow pace of reform in public management is an issue that plagues Israel, particularly in local government (Beeri & Razin, 2015; Levi et al., 2020; Razin & Lindsey, 2017). Based on the assumption that public reform, meaning changes to the structures and processes of public organizations designed to improve their performance (Pollitt & Bouckaert, 2017), is a feature of modern governance, studies investigating lack of reform have suggested it as evidence of non-governability, lack of management, lack of leadership and even public anarchy (e.g., Jeffery, 2008; Rahat & Hazan, 2011). However, its wide-ranging and theoretical influence has not yet been examined in depth, its connections to recent trends in public management have yet to be clarified, and its ramifications for the management of Israeli local municipalities are unclear. Thus, I explore the theoretical and practical interactions between the attributes and circumstances of the lack of reform of local government in Israel – especially in its management. I also examine how recent global trends such as the co-production of value and the coronavirus outbreak may postpone or accelerate such reform. Journal: Public Management Review Pages: 1423-1435 Issue: 10 Volume: 23 Year: 2021 Month: 10 X-DOI: 10.1080/14719037.2020.1823138 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1823138 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:10:p:1423-1435 Template-Type: ReDIF-Article 1.0 Author-Name: Timo Tremml Author-X-Name-First: Timo Author-X-Name-Last: Tremml Title: Barriers to entrepreneurship in public enterprises: boards contributing to inertia Abstract: This article adopts a qualitative comparative causal mapping approach to extend knowledge of the interrelated barriers to public entrepreneurship and the outcomes of such entrepreneurship. The results highlight marked differences between the sales segment and the distribution grid segment of German public enterprises that should prompt a refined perspective on public entrepreneurship. Notably, besides intra-organizational barriers and those interfering from the external environment, results also show that a public enterprise’s supervisory board can hinder its progress. This study thus contributes to recent discussion on governance and entrepreneurship by revealing a feature that could distinguish public from private enterprises. Journal: Public Management Review Pages: 1527-1552 Issue: 10 Volume: 23 Year: 2021 Month: 10 X-DOI: 10.1080/14719037.2020.1775279 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1775279 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:10:p:1527-1552 Template-Type: ReDIF-Article 1.0 Author-Name: Ben Suykens Author-X-Name-First: Ben Author-X-Name-Last: Suykens Author-Name: Bert George Author-X-Name-First: Bert Author-X-Name-Last: George Author-Name: Filip De Rynck Author-X-Name-First: Filip Author-X-Name-Last: De Rynck Author-Name: Bram Verschuere Author-X-Name-First: Bram Author-X-Name-Last: Verschuere Title: Determinants of non-profit commercialism. Resource deficits, institutional pressures or organizational contingencies? Abstract: Resource competition is assumed to encourage commercial behaviour by publically funded non-profit organizations (NPOs). However, this widespread assumption falls short as empirical findings remain equivocal. In this study, we theorize that non-profit commercialism can indeed emerge from resource deficits but also from institutional pressures and organizational contingencies. Using logistic regression analyses on two-wave survey data of Flemish NPOs, we explain the presence, intensity and nature of non-profit commercialism. While resource dependency indeed explains the presence and extent of non-profit commercialism, we find that institutional pressures and organizational contingencies also have a role to play. Journal: Public Management Review Pages: 1456-1478 Issue: 10 Volume: 23 Year: 2021 Month: 10 X-DOI: 10.1080/14719037.2020.1764083 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1764083 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:10:p:1456-1478 Template-Type: ReDIF-Article 1.0 Author-Name: Denita Cepiku Author-X-Name-First: Denita Author-X-Name-Last: Cepiku Author-Name: Filippo Giordano Author-X-Name-First: Filippo Author-X-Name-Last: Giordano Author-Name: Marco Mastrodascio Author-X-Name-First: Marco Author-X-Name-Last: Mastrodascio Author-Name: Weijie Wang Author-X-Name-First: Weijie Author-X-Name-Last: Wang Title: What drives network effectiveness? A configurational approach Abstract: Scholars have been trying to fully comprehend the drivers of the performance of public networks. Based on the multilevel performance model proposed by Cepiku, this article employs a fuzzy-set Qualitative Comparative Analysis (fsQCA) to study twelve UNESCO’s Heritage Sites in Italy with the aim of investigating configurational conditions that impact community-level network performance. The analysis reveals different but functionally equivalent configurations of causal conditions that lead to high performance at the community-level, which are different from the configurations that lead to poor performance. The findings show the importance of network management to network effectiveness and reveal a path to effectiveness for highly complex networks. Journal: Public Management Review Pages: 1479-1503 Issue: 10 Volume: 23 Year: 2021 Month: 10 X-DOI: 10.1080/14719037.2020.1764084 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1764084 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:10:p:1479-1503 Template-Type: ReDIF-Article 1.0 Author-Name: Danbee Lee Author-X-Name-First: Danbee Author-X-Name-Last: Lee Author-Name: Yahong Zhang Author-X-Name-First: Yahong Author-X-Name-Last: Zhang Title: The value of public organizations’ diversity reputation in women’s and minorities’ job choice decisions Abstract: Despite the increasing attention given to promoting demographic diversity in the public sector, empirical explanations of what influences people, particularly women and racial minorities, to work in organizations remain insufficient. Based on signalling theory, we provide a theoretical lens that focuses on organizations’ diversity reputation. Using survey data drawn from the US public and non-profit workforce, it examines whether the public sector, particularly redistributive agencies, attracts people with greater concern for organizations’ diversity reputation. The findings shed light on the importance of individuals’ perceptions of organizations’ reputation for diversity in job choice decisions. Journal: Public Management Review Pages: 1436-1455 Issue: 10 Volume: 23 Year: 2021 Month: 10 X-DOI: 10.1080/14719037.2020.1751253 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1751253 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:10:p:1436-1455 Template-Type: ReDIF-Article 1.0 Author-Name: Yao Liu Author-X-Name-First: Yao Author-X-Name-Last: Liu Author-Name: Jiannan Wu Author-X-Name-First: Jiannan Author-X-Name-Last: Wu Author-Name: Hongtao Yi Author-X-Name-First: Hongtao Author-X-Name-Last: Yi Author-Name: Jing Wen Author-X-Name-First: Jing Author-X-Name-Last: Wen Title: Under what conditions do governments collaborate? A qualitative comparative analysis of air pollution control in China Abstract: Based on the collaborative governance framework, this paper proposes four starting conditions that affect the establishment of intergovernmental collaboration: power imbalance, resource imbalance, prehistory of collaboration and participation of superior levels of government. The interaction of these conditions is tested with collaborative practice among local governments in China to control air pollution. The qualitative comparative analysis results show that wheel-shaped, umbrella-shaped and fan-shaped modes promote collaboration. Non-participation of superior levels of government and strong–strong competition modes inhibit collaboration. External leadership and internal leadership play important roles in the initiation of interlocal collaboration. Journal: Public Management Review Pages: 1664-1682 Issue: 11 Volume: 23 Year: 2021 Month: 11 X-DOI: 10.1080/14719037.2021.1879915 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1879915 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:11:p:1664-1682 Template-Type: ReDIF-Article 1.0 Author-Name: Tony Kinder Author-X-Name-First: Tony Author-X-Name-Last: Kinder Author-Name: Jari Stenvall Author-X-Name-First: Jari Author-X-Name-Last: Stenvall Author-Name: Frédérique Six Author-X-Name-First: Frédérique Author-X-Name-Last: Six Author-Name: Ally Memon Author-X-Name-First: Ally Author-X-Name-Last: Memon Title: Relational leadership in collaborative governance ecosystems Abstract: We address a conundrum: since ecosystems lack a Central Controller, how are these self-organizing systems led? This is important since local service providers in Europe are adopted ecosystems organizing of services in preference to network management. We show that ecosystems are led not centrally directed by a powerful agent, but instead guided to change by collective consciousness that results from learning in logic-of-practice distributed in the ecosystem. We suggest a new framework for explaining leadership in collaborative governances organizing as ecosystems. This has important implications for how leadership in collaborative governances in local service delivery is viewed. Journal: Public Management Review Pages: 1612-1639 Issue: 11 Volume: 23 Year: 2021 Month: 11 X-DOI: 10.1080/14719037.2021.1879913 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1879913 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:11:p:1612-1639 Template-Type: ReDIF-Article 1.0 Author-Name: Eva Sørensen Author-X-Name-First: Eva Author-X-Name-Last: Sørensen Author-Name: Jacob Torfing Author-X-Name-First: Jacob Author-X-Name-Last: Torfing Title: Radical and disruptive answers to downstream problems in collaborative governance? Abstract: The research on collaborative governance has focused on the upstream problems concerning the recruitment of actors, facilitation of collaboration and the fostering of agreement. However, the main problems are possibly located downstream after a decision is made and thus relate to the implementation of joint solutions the evaluation of the results and the attempt to hold the actors to account. Base on new theoretical developments, this article explores some radical and disruptive responses to these downstream problems. Or findings is that while these responses are making good progress in solving downstream problems, we are not quite there yet. Journal: Public Management Review Pages: 1590-1611 Issue: 11 Volume: 23 Year: 2021 Month: 11 X-DOI: 10.1080/14719037.2021.1879914 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1879914 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:11:p:1590-1611 Template-Type: ReDIF-Article 1.0 Author-Name: Scott Douglas Author-X-Name-First: Scott Author-X-Name-Last: Douglas Author-Name: Marie-Jeanne Schiffelers Author-X-Name-First: Marie-Jeanne Author-X-Name-Last: Schiffelers Title: Unpredictable cocktails or recurring recipes? Identifying the patterns that shape collaborative performance summits Abstract: Advancing the performance of collaborations requires not only shared performance indicators, but also shared performance routines. Collaborative performance summits offer partners a routine for jointly explicating goals, exchanging performance information, examining progress, and exploring actions. However, summits can easily devolve into pointless talking shops or political warzones. Research has identified what ingredients shape a summit, but how exactly these ingredients interact and produce summit outcomes is less well understood. Through the systematic observation of eight summits, we identify and precisely describe 13 interaction patterns. These findings can be tested through future research and inform the design of summits. Journal: Public Management Review Pages: 1705-1723 Issue: 11 Volume: 23 Year: 2021 Month: 11 X-DOI: 10.1080/14719037.2021.1879917 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1879917 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:11:p:1705-1723 Template-Type: ReDIF-Article 1.0 Author-Name: Carmine Bianchi Author-X-Name-First: Carmine Author-X-Name-Last: Bianchi Author-Name: Greta Nasi Author-X-Name-First: Greta Author-X-Name-Last: Nasi Author-Name: William C. Rivenbark Author-X-Name-First: William C. Author-X-Name-Last: Rivenbark Title: Implementing collaborative governance: models, experiences, and challenges Abstract: This paper introduces the reader to a special issue focused on Collaborative Governance implementation. The purpose of this symposium is to advance our understanding of the cross-cutting and complex issues of collaborative governance implementation, which include: (a) supporting the collaborative process through innovative models and methods for enhancing a shared understanding of community problems and outcomes, (b) fostering the interplay between service policy and service delivery, and (c) combining a public service view with an institutional and interinstitutional view. Journal: Public Management Review Pages: 1581-1589 Issue: 11 Volume: 23 Year: 2021 Month: 11 X-DOI: 10.1080/14719037.2021.1878777 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1878777 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:11:p:1581-1589 Template-Type: ReDIF-Article 1.0 Author-Name: Astrid Molenveld Author-X-Name-First: Astrid Author-X-Name-Last: Molenveld Author-Name: William Voorberg Author-X-Name-First: William Author-X-Name-Last: Voorberg Author-Name: Arwin Van Buuren Author-X-Name-First: Arwin Author-X-Name-Last: Van Buuren Author-Name: Liselotte Hagen Author-X-Name-First: Liselotte Author-X-Name-Last: Hagen Title: A qualitative comparative analysis of collaborative governance structures as applied in urban gardens Abstract: Many public issues require collaboration between governments, private actors, NGOs, civic organizations, and individual organizations. Initiating such a collaboration is challenging, but sustaining such a partnership can be even more difficult. This paper aims to explore what types of collaborative governance structures (CGSs) are found in urban gardens that have continued to exist over the years and that have been discontinued. In order to do this, we analysed 14 urban gardens in the Netherlands as striking examples of CGSs. By applying Fuzzy-set Qualitative Comparative Analysis (FsQCA), we were able to unravel plausible explanations for gardens that (did not) stand the test of time. The analysis shows that financial independence, strong institutionalization, and having a small core group of volunteers is the most important configuration for the durability of an urban garden. Even though some gardens were meant to be temporary, this structure made them durable. Two urban gardens – envisioned to be temporal – did not develop an institutional design or financial independence, which led to their discontinuation. Journal: Public Management Review Pages: 1683-1704 Issue: 11 Volume: 23 Year: 2021 Month: 11 X-DOI: 10.1080/14719037.2021.1879912 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1879912 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:11:p:1683-1704 Template-Type: ReDIF-Article 1.0 Author-Name: Rodney James Scott Author-X-Name-First: Rodney James Author-X-Name-Last: Scott Author-Name: Eleanor R. K. Merton Author-X-Name-First: Eleanor R. K. Author-X-Name-Last: Merton Title: When the going gets tough, the goal-committed get going: overcoming the transaction costs of inter-agency collaborative governance Abstract: Collaborative governance, despite being a fraught endeavour, is sometimes the only option for addressing cross-agency problems. From 2012 to 2017, the New Zealand government’s flagship programme was an inter-agency collaborative governance regime focussed on achieving outcome targets. An earlier study attributed the programme’s success to sociotechnical features that reduced ‘transaction costs’. A subsequent study found this inconsistent with an emic (insider) perspective from public managers. Goal commitment was presented as an alternative, underexplored explanation for success despite high transaction costs. The two explanations are reconciled by Identifying common design features that contribute to successful inter-agency collaborative governance. Journal: Public Management Review Pages: 1640-1663 Issue: 11 Volume: 23 Year: 2021 Month: 11 X-DOI: 10.1080/14719037.2021.1879916 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1879916 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:11:p:1640-1663 Template-Type: ReDIF-Article 1.0 Author-Name: Yaamina Salman Author-X-Name-First: Yaamina Author-X-Name-Last: Salman Title: Public management reforms in Pakistan Abstract: This article focuses on public management reform in Pakistan and how the reform trajectory has evolved over the past couple of decades. Reforms in Pakistan represent a mix of reform ideas and elements that continually evolve and respond to globalization and current reform trends with donor influence. The article is divided into three sections. The first section introduces the recent salient reform initiatives. The second section discusses the key challenges for Pakistan over the next years in terms of reform implementation and how they can be addressed. Finally, implications for research on public management reforms in developing countries are discussed. Journal: Public Management Review Pages: 1725-1735 Issue: 12 Volume: 23 Year: 2021 Month: 12 X-DOI: 10.1080/14719037.2020.1850084 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1850084 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:12:p:1725-1735 Template-Type: ReDIF-Article 1.0 Author-Name: Nina Hasche Author-X-Name-First: Nina Author-X-Name-Last: Hasche Author-Name: Linda Höglund Author-X-Name-First: Linda Author-X-Name-Last: Höglund Author-Name: Maria Mårtensson Author-X-Name-First: Maria Author-X-Name-Last: Mårtensson Title: Intra-organizational trust in public organizations – the study of interpersonal trust in both vertical and horizontal relationships from a bidirectional perspective Abstract: The purpose of this paper is to enhance our understanding of intra-organizational trust in public organizations by studying interpersonal trust in both vertical and horizontal relationships from a bidirectional perspective. Previous research has focused on trust at a single level of analysis, ignoring influences from other organizational levels, which has led to gaps in our understanding of trust. In addition, few studies take a bidirectional perspective where a trustor is simultaneously a trustee and vice versa. Through a case study, we contributed to filling this gap by studying the antecedents of trust – ability, benevolence and integrity. Journal: Public Management Review Pages: 1768-1788 Issue: 12 Volume: 23 Year: 2021 Month: 12 X-DOI: 10.1080/14719037.2020.1764081 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1764081 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:12:p:1768-1788 Template-Type: ReDIF-Article 1.0 Author-Name: Danielle M. McLaughlin Author-X-Name-First: Danielle M. Author-X-Name-Last: McLaughlin Author-Name: Jack M. Mewhirter Author-X-Name-First: Jack M. Author-X-Name-Last: Mewhirter Author-Name: James E. Wright Author-X-Name-First: James E. Author-X-Name-Last: Wright Author-Name: Richard Feiock Author-X-Name-First: Richard Author-X-Name-Last: Feiock Title: The perceived effectiveness of collaborative approaches to address domestic violence: the role of representation, ‘reverse-representation,’ embeddedness, and resources Abstract: The Domestic Violence Enhanced Response Team (DVERT) program is a mandated collaboration between police and victim advocates. Understanding the determinants of its perceived effectiveness among implementing officers will help illuminate and explain the various ways in which officers carry out their program-related duties. Using survey data collected from officers in a large city with a DVERT program, we find that officers who have i) history of using excessive force, ii) views consistent with a social dominance orientation, iii) insufficient access to job-related resources, and iv) longer tenured careers view DVERT as less effective. Journal: Public Management Review Pages: 1808-1832 Issue: 12 Volume: 23 Year: 2021 Month: 12 X-DOI: 10.1080/14719037.2020.1774200 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1774200 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:12:p:1808-1832 Template-Type: ReDIF-Article 1.0 Author-Name: Pan Suk Kim Author-X-Name-First: Pan Suk Author-X-Name-Last: Kim Title: South Korea’s fast response to coronavirus disease: implications on public policy and public management theory Abstract: The first case of coronavirus disease 2019 (COVID-19) in South Korea was identified on 20 January 2020. South Korea’s blended response of quick action and technological innovations has proven effective in containing the COVID-19 outbreak and can offer lessons for other countries. This paper presents a review of the administrative and legal measures taken by the Korean government, a discussion on the lessons learned from previous epidemics and disasters, and an overview of the government’s agile testing and containment strategies. The paper ends with a discussion on the implications of Korea’s responses to public policy and public management theory. Journal: Public Management Review Pages: 1736-1747 Issue: 12 Volume: 23 Year: 2021 Month: 12 X-DOI: 10.1080/14719037.2020.1766266 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1766266 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:12:p:1736-1747 Template-Type: ReDIF-Article 1.0 Author-Name: Yanto Chandra Author-X-Name-First: Yanto Author-X-Name-Last: Chandra Author-Name: Arnil Paras Author-X-Name-First: Arnil Author-X-Name-Last: Paras Title: Social entrepreneurship in the context of disaster recovery: Organizing for public value creation Abstract: Social entrepreneurship plays an important role in the recovery of areas struck by natural disasters. However, extant research has overlooked the importance of post-disaster social entrepreneurship and how these entrepreneurs organize to create public value. Using a grounded theory approach, we examine eight cases of post-disaster social enterprises that emerged after super-typhoon Haiyan struck the Philippines and explain how the social entrepreneurs develop opportunities and organize to create public value over time. We identify extreme and calculated effectuation as key principles in organizing and how they influence the organizations’ ability to provide public services and their ability to survive. Journal: Public Management Review Pages: 1856-1877 Issue: 12 Volume: 23 Year: 2021 Month: 12 X-DOI: 10.1080/14719037.2020.1775282 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1775282 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:12:p:1856-1877 Template-Type: ReDIF-Article 1.0 Author-Name: Chen Huang Author-X-Name-First: Chen Author-X-Name-Last: Huang Author-Name: Wenna Chen Author-X-Name-First: Wenna Author-X-Name-Last: Chen Author-Name: Hongtao Yi Author-X-Name-First: Hongtao Author-X-Name-Last: Yi Title: Collaborative networks and environmental governance performance: a social influence model Abstract: This study aims to answer the following research question: how do collaborative networks affect the performance of individual policy actors embedded in the network? We examine this question with a unique dataset on water governance in Dongguan city, China. We hypothesize that collaborative network affects the environmental performance of policy actors through a social influence mechanism, and that the performance of an ego actor will emulate that of alters in the network. We test this hypothesis by estimating network/spatial autoregressive models, and the results confirm the presence of a social influence effect. Journal: Public Management Review Pages: 1878-1899 Issue: 12 Volume: 23 Year: 2021 Month: 12 X-DOI: 10.1080/14719037.2020.1795229 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1795229 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:12:p:1878-1899 Template-Type: ReDIF-Article 1.0 Author-Name: Sjors Overman Author-X-Name-First: Sjors Author-X-Name-Last: Overman Author-Name: Thomas Schillemans Author-X-Name-First: Thomas Author-X-Name-Last: Schillemans Author-Name: Stephan Grimmelikhuijsen Author-X-Name-First: Stephan Author-X-Name-Last: Grimmelikhuijsen Title: A validated measurement for felt relational accountability in the public sector: gauging the account holder’s legitimacy and expertise Abstract: The effectiveness of formal public sector accountability mechanisms is largely predicated on the individual perception of accountability. In particular, the individual’s experienced relationship to account holders is key in understanding the effects of formal accountability mechanisms. This article develops a measurement instrument for felt relational accountability in public administration. We measure perceived legitimacy and expertise of the account holder, as crucial relational dimensions applicable to various accountability relations. The instrument was tested and cross validated among two samples of Dutch public employees. We discuss theoretical implications of studying accountability at the actor-level and provide practical applications of the instrument. Journal: Public Management Review Pages: 1748-1767 Issue: 12 Volume: 23 Year: 2021 Month: 12 X-DOI: 10.1080/14719037.2020.1751254 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1751254 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:12:p:1748-1767 Template-Type: ReDIF-Article 1.0 Author-Name: Elmé Vivier Author-X-Name-First: Elmé Author-X-Name-Last: Vivier Author-Name: Derick De Jongh Author-X-Name-First: Derick Author-X-Name-Last: De Jongh Author-Name: Lisa Thompson Author-X-Name-First: Lisa Author-X-Name-Last: Thompson Title: Public leadership and participation: understanding the experiences of South African local government officials’ engagement within informal settlements in the Western Cape Abstract: Studies of public leadership increasingly recognize the importance of collaboration as a mechanism for delivering public policy. Despite theoretical and empirical developments in this direction, insufficient attention has been given to developing country contexts. The literature is also analytically superficial with regard to the involvement of citizens and communities. This article uses qualitative evidence from a South African Western Cape municipality to explore how officials engage informal settlements in service delivery. The article discusses how officials mobilize communities, navigate relations, and frame agendas for the purposes of public engagement. This provides an entry to understand officials’ practices and leadership influence. Journal: Public Management Review Pages: 1789-1807 Issue: 12 Volume: 23 Year: 2021 Month: 12 X-DOI: 10.1080/14719037.2020.1764082 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1764082 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:12:p:1789-1807 Template-Type: ReDIF-Article 1.0 Author-Name: Yu Noda Author-X-Name-First: Yu Author-X-Name-Last: Noda Title: Performance information and learning effects on citizen satisfaction with public services Abstract: This article examines the learning effects of citizen perceptions on satisfaction with public services. Using an experimental method with internet survey data in Michigan, the study observed the relationship between performance minus expectations (PME) and satisfaction became linear after providing concrete information, indicating that citizens’ antigovernment recognition can be modified by information. Moreover, the learning effect in counties was larger than in municipalities since citizens tend to clearly recognize services for regional governments. Governments should provide preferential treatment to citizens to improve the quality of cognitive process depending on individuals in different PME conditions across different governance levels. Journal: Public Management Review Pages: 1833-1855 Issue: 12 Volume: 23 Year: 2021 Month: 12 X-DOI: 10.1080/14719037.2020.1775281 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1775281 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:12:p:1833-1855 Template-Type: ReDIF-Article 1.0 Author-Name: Julian Christensen Author-X-Name-First: Julian Author-X-Name-Last: Christensen Author-Name: Oliver James Author-X-Name-First: Oliver Author-X-Name-Last: James Title: Reporting multiple dimensions of public service performance: information order effects on citizens’ willingness to use services Abstract: Performance information can facilitate user choice of public services and enhance accountability. However, the public sector’s multiple performance dimensions create a potential for order effects on users’ responses to information arising from the sequence of information reporting. We assess order effects using a randomized survey experiment. In a school performance scenario, we find recency effects meaning that information late in a sequence impacts more than the same information placed earlier on. The findings suggest the potential for strategic presentation of information by providers but also a beneficial nudge to help users focus on performance dimensions most salient to them. Journal: Public Management Review Pages: 142-157 Issue: 1 Volume: 24 Year: 2022 Month: 01 X-DOI: 10.1080/14719037.2020.1798708 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1798708 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:1:p:142-157 Template-Type: ReDIF-Article 1.0 Author-Name: John M. Bryson Author-X-Name-First: John M. Author-X-Name-Last: Bryson Author-Name: Barbara C. Crosby Author-X-Name-First: Barbara C. Author-X-Name-Last: Crosby Author-Name: Danbi Seo Author-X-Name-First: Danbi Author-X-Name-Last: Seo Title: Strategizing on behalf of social enterprises: the case of the Metropolitan Economic Development Association and Catalyst Abstract: This article adds to the literature on social enterprise by drawing on the strategy-as-practice tradition of strategy research. There, strategy is seen as something an organization does, not as something that it has. Little in the public and non-profit literature at present focuses on exactly what strategizing is, let alone how it relates to social enterprise. A framework for understanding strategizing is illustrated with case examples. Conclusions from this attempt at theory-building include: strategizing involves an interconnected ensemble of strategic thinking, acting, and learning activities; strategizing ultimately involves group effort; and changing an organizational ecosystem is very hard indeed. Journal: Public Management Review Pages: 124-141 Issue: 1 Volume: 24 Year: 2022 Month: 01 X-DOI: 10.1080/14719037.2020.1798128 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1798128 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:1:p:124-141 Template-Type: ReDIF-Article 1.0 Author-Name: Jeffrey D. Straussman Author-X-Name-First: Jeffrey D. Author-X-Name-Last: Straussman Title: Co-production at the front line: a user reflection on theory and practice Abstract: The concept of co-production (CP) is a key concept highly developed in the public administration literature reflecting the end stage of policy implementation. It is explored through a personal account of struggle and challenges through my two-year experience as a stroke survivor. The paper provides a very personal account of CP and by so doing I hope to shed additional light on the value of CP as a theory with a rich literature and as a valuable construct for practitioners and future public administrator and policy analysts. Journal: Public Management Review Pages: 1-7 Issue: 1 Volume: 24 Year: 2022 Month: 01 X-DOI: 10.1080/14719037.2020.1784635 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1784635 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:1:p:1-7 Template-Type: ReDIF-Article 1.0 Author-Name: Mathieu Molines Author-X-Name-First: Mathieu Author-X-Name-Last: Molines Author-Name: Assaad El Akremi Author-X-Name-First: Assaad Author-X-Name-Last: El Akremi Author-Name: Martin Storme Author-X-Name-First: Martin Author-X-Name-Last: Storme Author-Name: Pinar Celik Author-X-Name-First: Pinar Author-X-Name-Last: Celik Title: Beyond the tipping point: the curvilinear relationships of transformational leadership, leader–member exchange, and emotional exhaustion in the French police Abstract: As one promise of transformational leadership (TFL), it inspires public servants to perform beyond expectations and embrace needed change. However, it remains unclear whether TFL is linked to reduced stress and exhaustion or whether ‘performance beyond expectations’ comes at the expense of followers’ increased stress. In line with the ‘too-much-of-a-good-thing’ effect, this article contributes to our understanding of leadership in public organizations by investigating the curvilinear effect of TFL on emotional exhaustion through interpersonal relationships with the leader (LMX). The results based on a two-wave study of 806 French police officers support the expectation of a curvilinear relationship. Journal: Public Management Review Pages: 80-105 Issue: 1 Volume: 24 Year: 2022 Month: 01 X-DOI: 10.1080/14719037.2020.1795231 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1795231 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:1:p:80-105 Template-Type: ReDIF-Article 1.0 Author-Name: Giovanni Esposito Author-X-Name-First: Giovanni Author-X-Name-Last: Esposito Author-Name: Andrea Terlizzi Author-X-Name-First: Andrea Author-X-Name-Last: Terlizzi Author-Name: Nathalie Crutzen Author-X-Name-First: Nathalie Author-X-Name-Last: Crutzen Title: Policy narratives and megaprojects: the case of the Lyon-Turin high-speed railway Abstract: This article investigates how policy narratives developed by proponents and opponents of infrastructure megaprojects generate controversies that affect the megaproject implementation. Drawing evidence from the Lyon-Turin high-speed railway, we argue that megaproject implementation is a complex public management endeavour which can hardly be considered a rational, straightforward process. It is rather a non-linear process involving stakeholders with divergent interests and logics of action engaging in a battle over competing narratives to influence implementation outcomes. Institutional settings opened to opponents’ voice in megaproject decision-making facilitate and streamline the resolution of controversies, whereas difficult and conflictual conditions emerge in the opposite case. Journal: Public Management Review Pages: 55-79 Issue: 1 Volume: 24 Year: 2022 Month: 01 X-DOI: 10.1080/14719037.2020.1795230 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1795230 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:1:p:55-79 Template-Type: ReDIF-Article 1.0 Author-Name: Tony Kinder Author-X-Name-First: Tony Author-X-Name-Last: Kinder Author-Name: Frédérique Six Author-X-Name-First: Frédérique Author-X-Name-Last: Six Author-Name: Jari Stenvall Author-X-Name-First: Jari Author-X-Name-Last: Stenvall Author-Name: Ally Memon Author-X-Name-First: Ally Author-X-Name-Last: Memon Title: Governance-as-legitimacy: are ecosystems replacing networks? Abstract: The paper challenges the network management perspective of Kooiman (2003) and Klijn and Koppenjan (2014) arguing that complexity in local public service governance now means they are better approached as ecosystems than networks, which are centrally managed. Instead, we note Duit and Galaz’s (2008) idea of flexible governances and, using a reformulated version of Lipsky’s (1980) street-level, synthesize Laclau’s (1990) idea of governance-as-legitimacy with Vygotsky’s (1934) social learning approach and Six’s (2005) trust theory to suggest a new analytical framework. We use the framework to analyse logic-of-practice in services-as-a-system (pulled, personal services). Journal: Public Management Review Pages: 8-33 Issue: 1 Volume: 24 Year: 2022 Month: 01 X-DOI: 10.1080/14719037.2020.1786149 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1786149 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:1:p:8-33 Template-Type: ReDIF-Article 1.0 Author-Name: Drorit Gassner Author-X-Name-First: Drorit Author-X-Name-Last: Gassner Author-Name: Anat Gofen Author-X-Name-First: Anat Author-X-Name-Last: Gofen Author-Name: Nadine Raaphorst Author-X-Name-First: Nadine Author-X-Name-Last: Raaphorst Title: Performance management from the bottom up Abstract: Current interest in middle-managers’ compliance with performance management (PM) reforms focuses on their downward roles. To explore their understudied upward roles, this analysis draws on police chiefs’ voice directed to senior management regarding the Israeli PM system as documented since its first introduction in 1999, and as reported both by chiefs and senior managers (N = 54). Unfolding four patterns of inconsistencies between PM systems’ design and the operational, daily, course-of-work, close-to-the-field managers’ upward roles allows us to move beyond criticism to constructive efforts, and provides new insights for reconciling the well-documented gap between policy intentions and outcomes in PM reforms. Journal: Public Management Review Pages: 106-123 Issue: 1 Volume: 24 Year: 2022 Month: 01 X-DOI: 10.1080/14719037.2020.1795232 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1795232 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:1:p:106-123 Template-Type: ReDIF-Article 1.0 Author-Name: Tina Øllgaard Bentzen Author-X-Name-First: Tina Øllgaard Author-X-Name-Last: Bentzen Title: Continuous co-creation: how ongoing involvement impacts outcomes of co-creation Abstract: It is broadly recognized that outcomes of co-creation processes in the public sector depend on early and extensive involvement of relevant and affected actors. However, few have paid attention to whether involvement at later stages matters for outcomes. This article develops a continuity perspective on patterns of involvement in co-creation, and applies it to two case studies of co-created reforms in a local public bureaucracy in Denmark. The study shows that continuous, high-levels involvement strengthen outcomes of co-creation i terms of innovation, higher ownership of solutions, and the development of trust among participants.] Journal: Public Management Review Pages: 34-54 Issue: 1 Volume: 24 Year: 2022 Month: 01 X-DOI: 10.1080/14719037.2020.1786150 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1786150 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:1:p:34-54 Template-Type: ReDIF-Article 1.0 Author-Name: Elisabetta Notarnicola Author-X-Name-First: Elisabetta Author-X-Name-Last: Notarnicola Author-Name: Sara Berloto Author-X-Name-First: Sara Author-X-Name-Last: Berloto Author-Name: Eleonora Perobelli Author-X-Name-First: Eleonora Author-X-Name-Last: Perobelli Title: Social Innovation in social care services: actors and roles in the innovation process Abstract: Social Innovation (SI) is receiving considerable attention in the social care field, but much about how SI occurs in this sector is unexplored, especially concerning which actors are involved and in what roles. Thus, this study aimed to contextualize and expand on the current literature on SI, welfare mix, and service innovation by analysing 13 cases of SI experiences in social care in Lombardy, Italy. Findings show that the range of involved actors is wider than expected regarding variety and different roles they play. Namely, the Changemaker and Mastermind-Coordinator roles were crucial in the rise of local-level SI experiences. Journal: Public Management Review Pages: 182-207 Issue: 2 Volume: 24 Year: 2022 Month: 02 X-DOI: 10.1080/14719037.2020.1805918 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1805918 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:2:p:182-207 Template-Type: ReDIF-Article 1.0 Author-Name: Huan Zhang Author-X-Name-First: Huan Author-X-Name-Last: Zhang Author-Name: Ling Yang Author-X-Name-First: Ling Author-X-Name-Last: Yang Author-Name: Robert Walker Author-X-Name-First: Robert Author-X-Name-Last: Walker Author-Name: Yean Wang Author-X-Name-First: Yean Author-X-Name-Last: Wang Title: How to influence the professional discretion of street-level bureaucrats: transformational leadership, organizational learning, and professionalization strategies in the delivery of social assistance Abstract: Developing professional discretion of street-level bureaucrats (SLBs) is not only an important strategy for bridging the gap between public service rules at policy level and sophisticated individual service needs at practical level, but it also has recently become a hot topic in public management. This study advances the SLB theory by providing empirical evidence that organizational learning capability and organizational type buffered the impact of transformational leadership on professional discretion in a sample of 595 Chinese professional social workers. This research showed that establishing an internal professional learning mechanism in public service agencies was conducive to improving SLBs’ professional discretion. Journal: Public Management Review Pages: 208-232 Issue: 2 Volume: 24 Year: 2022 Month: 02 X-DOI: 10.1080/14719037.2020.1805919 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1805919 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:2:p:208-232 Template-Type: ReDIF-Article 1.0 Author-Name: Zachary Bauer Author-X-Name-First: Zachary Author-X-Name-Last: Bauer Author-Name: Khaldoun AbouAssi Author-X-Name-First: Khaldoun Author-X-Name-Last: AbouAssi Author-Name: Jocelyn Johnston Author-X-Name-First: Jocelyn Author-X-Name-Last: Johnston Title: Cross-sector collaboration formality: the effects of institutions and organizational leaders Abstract: This research examines collaboration formality as a function of institutional characteristics of organizations as well as personal characteristics of their leaders, in a non-Western context. Using a dataset of local governments and non-profits in Lebanon, we find organizations characterized by resource insufficiency and large staff size, and whose leaders have experience in the other sector to be motivated to use formal arrangements in cross-sectoral collaboration; those with female leaders opt for informal arrangements. A variety of characteristics of both institutions and their leaders affect formality of collaboration arrangements used by local governments and non-profits; yet, these effects exhibit cross-sector heterogeneity. Journal: Public Management Review Pages: 159-181 Issue: 2 Volume: 24 Year: 2022 Month: 02 X-DOI: 10.1080/14719037.2020.1798709 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1798709 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:2:p:159-181 Template-Type: ReDIF-Article 1.0 Author-Name: Stefano Landi Author-X-Name-First: Stefano Author-X-Name-Last: Landi Author-Name: Salvatore Russo Author-X-Name-First: Salvatore Author-X-Name-Last: Russo Title: Co-production ‘thinking’ and performance implications in the case of separate waste collection Abstract: The relevance of co-production paradigm in recent years suggests innovative observation methods in the context of public-service delivery while marking the advent of a new way of ‘thinking’ in public service logic. From this perspective, co-production processes within separate waste collection are investigated. An index, drawn on co-production literature, is built to measure the public officers’ co-production attitude. The association between the attitude in stimulating co-production and separate collection performance is tested controlling for ‘classic’ determinants already found in waste management literature. Results show that a higher attitude towards enhancing users’ co-production facilitates the best achievements in terms of separate collection results. Journal: Public Management Review Pages: 301-325 Issue: 2 Volume: 24 Year: 2022 Month: 02 X-DOI: 10.1080/14719037.2020.1823726 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1823726 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:2:p:301-325 Template-Type: ReDIF-Article 1.0 Author-Name: Maayan Davidovitz Author-X-Name-First: Maayan Author-X-Name-Last: Davidovitz Author-Name: Nissim Cohen Author-X-Name-First: Nissim Author-X-Name-Last: Cohen Title: Playing defence: the impact of trust on the coping mechanisms of street-level bureaucrats Abstract: According to public management literature, trust has a positive influence on behaviour. Why, then, do street-level bureaucrats (SLBs) appear to favour clients whom they do not trust, and give less attention to those they do trust? Do organizational conditions play a role in this dynamic? We investigate these issues as they affect Israeli social services providers. Our study improves our understanding of trust as a factor in public service delivery. When SLBs operate in an unsupportive environment, they prioritize clients whom they distrust, bending or breaking rules for them, yet ration services to clients whom they trust. Journal: Public Management Review Pages: 279-300 Issue: 2 Volume: 24 Year: 2022 Month: 02 X-DOI: 10.1080/14719037.2020.1817532 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1817532 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:2:p:279-300 Template-Type: ReDIF-Article 1.0 Author-Name: Wieke D. Pot Author-X-Name-First: Wieke D. Author-X-Name-Last: Pot Author-Name: Art Dewulf Author-X-Name-First: Art Author-X-Name-Last: Dewulf Author-Name: Catrien J.A.M. Termeer Author-X-Name-First: Catrien J.A.M. Author-X-Name-Last: Termeer Title: Governing long-term policy problems: Dilemmas and strategies at a Dutch water authority Abstract: Despite the increasing need to address long-term challenges, public sector organizations are incentivized to focus on short-term results. This article uses an ethnographic approach to analyse how members of a regional water authority understand and deal with long-term policy problems as part of their everyday practices. It reveals three specific dilemmas: investing in the realization of objects or objectives, adopting a stable or responsive approach, and taking a proactive or reactive stance towards the external environment. The concept of strategic agility enables organizations to respond proactively to unexpected developments by devising strategies to steer as well as to accommodate change. Journal: Public Management Review Pages: 255-278 Issue: 2 Volume: 24 Year: 2022 Month: 02 X-DOI: 10.1080/14719037.2020.1817531 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1817531 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:2:p:255-278 Template-Type: ReDIF-Article 1.0 Author-Name: Paula Blomqvist Author-X-Name-First: Paula Author-X-Name-Last: Blomqvist Author-Name: Ulrika Winblad Author-X-Name-First: Ulrika Author-X-Name-Last: Winblad Title: Contracting out welfare services: how are private contractors held accountable? Abstract: A challenge for governments contracting out public services is holding accountable contractors who fail to meet agreed-upon standards. In social services, contract monitoring is complicated by the fact that contracts tend to be incomplete and performance hard to assess. In this study, we examine how local governments in Sweden hold private contractors accountable in nursing home care. The main finding is that a mixture of accountability mechanisms was used, but that social accountability was seen as most effective. Marketaccountability measures like contract termination and financial sanctions could not be applied as local governments lacked the capacity to enforce them Journal: Public Management Review Pages: 233-254 Issue: 2 Volume: 24 Year: 2022 Month: 02 X-DOI: 10.1080/14719037.2020.1817530 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1817530 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:2:p:233-254 Template-Type: ReDIF-Article 1.0 Author-Name: Erik Hans Klijn Author-X-Name-First: Erik Hans Author-X-Name-Last: Klijn Author-Name: Noortje de Boer Author-X-Name-First: Noortje Author-X-Name-Last: de Boer Author-Name: Jasper Eshuis Author-X-Name-First: Jasper Author-X-Name-Last: Eshuis Title: Leading frontline enforcers: how supervisors’ leadership style impacts inspectors’ enforcement style Abstract: This article analyzes the relation between leadership style of managers and the enforcement style of street-level bureaucrats. We also studied the influence of organizational culture. The analysis is based on a survey among 549 inspectors of the Food and Consumer Product Safety Authority (NVWA) in The Netherlands. Studying transactional leadership and servant leadership the findings show that contrary to the general assumptions in leadership literature the influence of leadership style on enforcement behaviour of inspectors is only very limited. Organization culture has more influence on how inspectors enforce rules in their interactions with inspectees. Journal: Public Management Review Pages: 398-417 Issue: 3 Volume: 24 Year: 2022 Month: 03 X-DOI: 10.1080/14719037.2020.1833610 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1833610 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:3:p:398-417 Template-Type: ReDIF-Article 1.0 Author-Name: Rhys Andrews Author-X-Name-First: Rhys Author-X-Name-Last: Andrews Title: Organizational Publicness and Mortality: Explaining the Dissolution of Local Authority Companies Abstract: Organizational publicness is likely to have important implications for the mortality or survival of local authority companies. Majority-owned companies and those experiencing more political control may be less prone to dissolution due to greater government commitment to their survival, than their minority-owned and more politically autonomous counterparts. Using survival analysis to test these ideas, this study finds that dissolved local authority companies in England are more likely to be minority-owned, but have more politicians on their board of directors. They also have fewer directors in total, and tend to take a not-for-profit rather than a profit-making form. Journal: Public Management Review Pages: 350-371 Issue: 3 Volume: 24 Year: 2022 Month: 03 X-DOI: 10.1080/14719037.2020.1825780 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1825780 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:3:p:350-371 Template-Type: ReDIF-Article 1.0 Author-Name: Alex G. Gillett Author-X-Name-First: Alex G. Author-X-Name-Last: Gillett Author-Name: Kevin D. Tennent Author-X-Name-First: Kevin D. Author-X-Name-Last: Tennent Title: Hybrid goals: institutional complexity and ‘legacy’ in a global sporting mega-event Abstract: Definitions of social enterprise and hybrid organizations are compatible and allow application to a variety of organizational forms. We analyse the not-for-profit enterprise formed specifically to deliver the regional element of a global mega-sporting event: The 1994 FIFA (soccer) World Cup. The organization planned a sporting spectacle with commercial objectives to provide long-term benefits for society and a short-term economic boost.This longitudinal case traces the evolution of the organization and its emergent institutional complexity as it aligned commercial and societal goals. Journal: Public Management Review Pages: 372-397 Issue: 3 Volume: 24 Year: 2022 Month: 03 X-DOI: 10.1080/14719037.2020.1833609 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1833609 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:3:p:372-397 Template-Type: ReDIF-Article 1.0 Author-Name: Young Joo Park Author-X-Name-First: Young Joo Author-X-Name-Last: Park Author-Name: Youngsung Kim Author-X-Name-First: Youngsung Author-X-Name-Last: Kim Author-Name: Gang Chen Author-X-Name-First: Gang Author-X-Name-Last: Chen Title: Financial capacity and organizational stability in U.S. local governments Abstract: Stabilizing local governments’ expenditures over time is essential to ensure the continuity of public service provision. However, there is little agreement on the managerial determinants of expenditure stabilization. We identify whether and which aspects of financial capacity are related to expenditure stabilization. Using a sample of local governments in New York State, we find that the ability to maintain fiscal reserves, the potential to borrow external financial resources, and the fiscal flexibility to run deficits reduce expenditure gaps. This study contributes to our understanding of the link between the financial capacity and local governments’ decisions on expenditures. Journal: Public Management Review Pages: 418-441 Issue: 3 Volume: 24 Year: 2022 Month: 03 X-DOI: 10.1080/14719037.2020.1834606 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1834606 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:3:p:418-441 Template-Type: ReDIF-Article 1.0 Author-Name: Philip Gigliotti Author-X-Name-First: Philip Author-X-Name-Last: Gigliotti Author-Name: Lucy C. Sorensen Author-X-Name-First: Lucy C. Author-X-Name-Last: Sorensen Title: Illusory effects of performance management: the case of contracts for excellence in New York school districts Abstract: Performance Management systems are ubiquitous in contemporary public management. However, evidence of their performance effects is inconclusive. The Contracts for Excellence (C4E) reform required 58 New York State public school districts to develop individualized reform plans and report compliance and performance measures to authorities. This study evaluates C4E’s impact on organizational performance using a difference-in-differences approach. Findings suggest negative or precisely estimated null effects on standardized test scores ranging from −0.02 to −0.07 standard deviations. Findings suggest undesirable organizational responses may have compromised the reform, such as crowding out of local revenue collection and inflation of performance metrics. Journal: Public Management Review Pages: 327-349 Issue: 3 Volume: 24 Year: 2022 Month: 03 X-DOI: 10.1080/14719037.2020.1825779 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1825779 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:3:p:327-349 Template-Type: ReDIF-Article 1.0 Author-Name: Ulrika Leijerholt Author-X-Name-First: Ulrika Author-X-Name-Last: Leijerholt Author-Name: Galina Biedenbach Author-X-Name-First: Galina Author-X-Name-Last: Biedenbach Author-Name: Peter Hultén Author-X-Name-First: Peter Author-X-Name-Last: Hultén Title: Internal brand management in the public sector: the effects of internal communication, organizational practices, and PSM on employees’ brand perceptions Abstract: Challenged by demanding contextual conditions, public sector organizations struggle to succeed in internal branding. The purpose of this study is to investigate the effects of value congruence in internal communication and positive organizational practices on employees’ brand perceptions. The study examines the impact of PSM on these variables. The results of a survey demonstrate the importance of value congruence and positive organizational practices for facilitating employees’ brand identification, brand pride, and brand commitment. The findings show that PSM directly impacts employees’ opinions about value congruence and positive organizational practices, and indirectly influences their affective responses to the organizational brand. Journal: Public Management Review Pages: 442-465 Issue: 3 Volume: 24 Year: 2022 Month: 03 X-DOI: 10.1080/14719037.2020.1834607 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1834607 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:3:p:442-465 Template-Type: ReDIF-Article 1.0 Author-Name: Guijuan Tang Author-X-Name-First: Guijuan Author-X-Name-Last: Tang Author-Name: Feng Wang Author-X-Name-First: Feng Author-X-Name-Last: Wang Title: What contributes to the sustainability of self-organized non-profit collaboration in disaster relief？A fuzzy-set qualitative comparative analysis Abstract: This study explores how intra-alliance factors (size, resource constraints, mission nature, operating mechanisms) and contextual factors combine to contribute to the sustainability of self-organized non-profit collaboration in disaster relief. A fuzzy-set qualitative comparative analysis was used to analyze 17 non-profit collaborations that emerged after the 2008 Wenchuan and 2013 Lushan earthquakes in China. The findings show that the absence of political pressure (a contextual factor) and having a formal contract-based operating mechanism (an intra-alliance factor) are two necessary conditions for a sustainable non-profit collaboration, and two configurations are identified to contribute to a high degree of sustainability for non-profit collaboration. Journal: Public Management Review Pages: 466-488 Issue: 3 Volume: 24 Year: 2022 Month: 03 X-DOI: 10.1080/14719037.2020.1834608 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1834608 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:3:p:466-488 Template-Type: ReDIF-Article 1.0 Author-Name: Clóvis Teixeira Filho Author-X-Name-First: Clóvis Author-X-Name-Last: Teixeira Filho Author-Name: Fabricio Stocker Author-X-Name-First: Fabricio Author-X-Name-Last: Stocker Author-Name: Ana Maria Machado Toaldo Author-X-Name-First: Ana Maria Machado Author-X-Name-Last: Toaldo Title: Public service performance from the perspective of marketing and innovation capabilities Abstract: This research aims to analyse the relationship between marketing capabilities and sources of innovation in public service performance. It proposes and tests a structural equations model in 259 public postal service organizations in Brazil. The study demonstrates that marketing capacities act as partial mediators between sources of innovation and organizational and innovation performance. The theoretical and practical contributions of this study reinforce and further the development of a strategic mindset focused on sources of innovation and marketing capabilities to improve public service performance, presenting an integrative model and testing different scales and dimensions for evaluating performance in the public sector. Journal: Public Management Review Pages: 558-578 Issue: 4 Volume: 24 Year: 2022 Month: 04 X-DOI: 10.1080/14719037.2020.1856402 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1856402 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:4:p:558-578 Template-Type: ReDIF-Article 1.0 Author-Name: Sara Brorström Author-X-Name-First: Sara Author-X-Name-Last: Brorström Author-Name: Andreas Diedrich Author-X-Name-First: Andreas Author-X-Name-Last: Diedrich Title: Boundaries of collaboration – the case of a temporary housing complex for refugees in Sweden Abstract: Integration of recent refugees is gaining much attention in the aftermath of the European ‘refugee crisis’ and collaboration is often seen by public officials as vital to promoting integration. At the same time, achieving successful collaboration in practice is regarded as difficult. In this paper we explore the challenges in detail by tracing how collaborative work unfolds in practice as ongoing, dispersed and collective boundary work. We draw on a longitudinal study of a collaboration project involving a number of municipal and state organizations in Sweden, and aimed at integrating recent refugees into the labour market and society. Journal: Public Management Review Pages: 536-557 Issue: 4 Volume: 24 Year: 2022 Month: 04 X-DOI: 10.1080/14719037.2020.1846767 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1846767 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:4:p:536-557 Template-Type: ReDIF-Article 1.0 Author-Name: Hongseok Lee Author-X-Name-First: Hongseok Author-X-Name-Last: Lee Title: Perceived racial discrimination in the workplace: considering minority supervisory representation and inter-minority relations Abstract: This study examines the effects of increased supervisory representation by certain racial minority groups in U.S. federal agencies on the racial discrimination perceived by nonsupervisory employees of different racial groups in personnel practices. I find inconclusive evidence for inter-minority conflict and cooperation, and that the influence of supervisory representation by certain racial minority groups varies among outgroup minorities. White nonsupervisory employees appear to perceive more racial discrimination as the percentage of racial minority supervisors, regardless of race, increases. I call for further research and practices that disaggregate racial minority groups and consider inter-minority relations as well as minority–majority relations. Journal: Public Management Review Pages: 512-535 Issue: 4 Volume: 24 Year: 2022 Month: 04 X-DOI: 10.1080/14719037.2020.1846368 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1846368 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:4:p:512-535 Template-Type: ReDIF-Article 1.0 Author-Name: Jan Boon Author-X-Name-First: Jan Author-X-Name-Last: Boon Author-Name: Jan Wynen Author-X-Name-First: Jan Author-X-Name-Last: Wynen Title: When are organizational reforms perceived positively? An examination of the role of employees’ hierarchical level Abstract: The aim of this study is to theorize and test the implicit assumption in the literature that reform perceptions vary according to employees’ position in the organizational hierarchy. Our theoretical argument centres on the expectation that employees appreciate reforms differently depending on their position in the organization. Our large-scale analyses confirm that employees from upper organizational levels are more appreciative of reforms in general, though follow-up analyses on distinct types of reforms demonstrate variations with theoretical and practical implications. Journal: Public Management Review Pages: 579-600 Issue: 4 Volume: 24 Year: 2022 Month: 04 X-DOI: 10.1080/14719037.2020.1856403 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1856403 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:4:p:579-600 Template-Type: ReDIF-Article 1.0 Author-Name: Andreas Hagedorn Krogh Author-X-Name-First: Andreas Hagedorn Author-X-Name-Last: Krogh Title: Facilitating collaboration in publicly mandated governance networks Abstract: Central and local governments are increasingly inclined to mandate governance networks in order to spur collaborative solutions to wicked problems. However, institutional logics of government are likely to impede cross-sector collaboration in such networks. This article develops a theoretical framework for analysing the role of network managers in facilitating collaboration in publicly mandated governance networks and applies it in a multiple-case study of three Local Crime Prevention Councils in Denmark. The study shows how the most effective network managers adapt the institutional design to local conditions and link the publicly mandated networks to self-convened stakeholder networks. Journal: Public Management Review Pages: 631-653 Issue: 4 Volume: 24 Year: 2022 Month: 04 X-DOI: 10.1080/14719037.2020.1862288 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1862288 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:4:p:631-653 Template-Type: ReDIF-Article 1.0 Author-Name: Rui Mu Author-X-Name-First: Rui Author-X-Name-Last: Mu Author-Name: Huanming Wang Author-X-Name-First: Huanming Author-X-Name-Last: Wang Title: A systematic literature review of open innovation in the public sector: comparing barriers and governance strategies of digital and non-digital open innovation Abstract: Based on the PRISMA approach, this article presents a systematic review of how barriers and governance strategies are different between digital and non-digital open innovation (OI). The results show that relational barriers are more influential for non-digital OI, while capacity- and technical-related barriers are the main challenges for digital OI. Moreover, it finds that political commitment and employment of intermediaries are universal strategies for OI. Coercive and mandate strategies are effective only for inter-governmental OI. When citizens and private actors participate offline, strategies are often persuasive-oriented and stress relational governance; when they participate online, strategies focus on technical capacity building. Journal: Public Management Review Pages: 489-511 Issue: 4 Volume: 24 Year: 2022 Month: 04 X-DOI: 10.1080/14719037.2020.1838787 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1838787 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:4:p:489-511 Template-Type: ReDIF-Article 1.0 Author-Name: Kristina S. Weißmüller Author-X-Name-First: Kristina S. Author-X-Name-Last: Weißmüller Title: Publicness and micro-level risk behaviour: experimental evidence on stereotypical discounting behaviour Abstract: Anti-public stereotypes suggest that public agents are more likely to shun risk and tolerate delay vis-à-vis private agents. Based on context dependency of administrative behaviour, this study reports experimental evidence from 22,800 choice tasks exploring the effects of publicness as a mental frame for individual risk judgement. Decision makers are not automatically triggered to deviate from predicted economic discounting behaviour when switching from a public to a private sector context. However, public sector employees in this sample systematically overestimate risks and tolerate delay in rewards compared with the general population, tentatively linking public sector affiliation with biases in risk behaviour. Journal: Public Management Review Pages: 601-630 Issue: 4 Volume: 24 Year: 2022 Month: 04 X-DOI: 10.1080/14719037.2020.1862287 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1862287 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:4:p:601-630 Template-Type: ReDIF-Article 1.0 Author-Name: Daniela Cristofoli Author-X-Name-First: Daniela Author-X-Name-Last: Cristofoli Author-Name: Scott Douglas Author-X-Name-First: Scott Author-X-Name-Last: Douglas Author-Name: Jacob Torfing Author-X-Name-First: Jacob Author-X-Name-Last: Torfing Author-Name: Benedetta Trivellato Author-X-Name-First: Benedetta Author-X-Name-Last: Trivellato Title: Having it all: can collaborative governance be both legitimate and accountable? Abstract: Collaborative governance arrangements are frequently criticized for achieving collaboration at the expense of legitimacy and accountability. We explore the conditions under which legitimacy and accountability can occur in collaborative governance, ultimately aiming to discover whether collaborative arrangements can ‘have it all’, simultaneously being both legitimate and accountable. We leverage the Collaborative Governance Case Database to analyse a diversity of cases, employing a rich, qualitative comparative analysis. We find that legitimacy and accountability do co-exist in some cases and identify competing sets of conditions for this concurrence. Based on this exploration, we formulate propositions for future research. Journal: Public Management Review Pages: 704-728 Issue: 5 Volume: 24 Year: 2022 Month: 05 X-DOI: 10.1080/14719037.2021.1960736 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1960736 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:5:p:704-728 Template-Type: ReDIF-Article 1.0 Author-Name: Reinhard Millner Author-X-Name-First: Reinhard Author-X-Name-Last: Millner Author-Name: Michael Meyer Author-X-Name-First: Michael Author-X-Name-Last: Meyer Title: Collaborative governance in Social Impact Bonds: aligning interests within divergent accountabilities? Abstract: Social Impact Bonds (SIBs) are a novel form of cross-sector collaborations and an alternative way of financing innovative social services. Based on an in-depth longitudinal case analysis and drawing from agency theory as well as resource dependence theory, we examine the process of interest alignment among involved partners over the lifespan of a SIB pilot project in Austria. Our study shows the multitude of problems and costs that such a challenging arrangement of multiple stakeholders brings along, thus dampening overoptimistic expectations in SIBs. We also suggest an analytical framework that improves the assessment of SIBs’ probability of success. Journal: Public Management Review Pages: 729-751 Issue: 5 Volume: 24 Year: 2022 Month: 05 X-DOI: 10.1080/14719037.2021.2000253 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2000253 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:5:p:729-751 Template-Type: ReDIF-Article 1.0 Author-Name: Per Lægreid Author-X-Name-First: Per Author-X-Name-Last: Lægreid Author-Name: Lise H. Rykkja Author-X-Name-First: Lise H. Author-X-Name-Last: Rykkja Title: Accountability and inter-organizational collaboration within the state Abstract: This article discusses collaborative arrangements within the state and looks at their consequences for democratic accountability in networked governance involving public actors at different levels and in different policy areas. Applying an institutional perspective, it examines two such collaborations in Norway: work-related organized crime and vulnerable youths. It finds that horizontal collaborationsincorporate local differentiation and expertise resulting in a ‘collaborative culture’ facilitating broader involvement and more deliberative processes. However, top-down mechanisms, organizational commitment, resource allocation, and monitoring are also important. The cases demonstrate a shift towards more informal, voluntary, and horizontal accountability existing in the shadow of hierarchy, constraining the collaborative arrangements’ effectiveness and making them more complex and multi-layered. Journal: Public Management Review Pages: 683-703 Issue: 5 Volume: 24 Year: 2022 Month: 05 X-DOI: 10.1080/14719037.2021.1963822 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1963822 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:5:p:683-703 Template-Type: ReDIF-Article 1.0 Author-Name: Erik Hans Klijn Author-X-Name-First: Erik Hans Author-X-Name-Last: Klijn Author-Name: Jose Nederhand Author-X-Name-First: Jose Author-X-Name-Last: Nederhand Author-Name: Vidar Stevens Author-X-Name-First: Vidar Author-X-Name-Last: Stevens Title: The necessity of collaboration in branding: analysing the conditions for output legitimacy through qualitative comparative analysis (QCA) Abstract: This article examines the conditions for achieving output legitimacy in branding processes. Branding is a governance strategy that, according to branding and governance theory, relies heavily on involving, and collaborating with, actors. This research, based on a qualitative comparative analysis of 30 companies involved in a place branding campaign, shows that, although collaboration in branding is important, it is not a necessary condition for achieving legitimacy. The analysis shows the importance of studying collaboration together with more perceptional conditions such as place identity and place dependency to explain output legitimacy. Journal: Public Management Review Pages: 664-682 Issue: 5 Volume: 24 Year: 2022 Month: 05 X-DOI: 10.1080/14719037.2021.2000252 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2000252 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:5:p:664-682 Template-Type: ReDIF-Article 1.0 Author-Name: Claire Dupuy Author-X-Name-First: Claire Author-X-Name-Last: Dupuy Author-Name: Samuel Defacqz Author-X-Name-First: Samuel Author-X-Name-Last: Defacqz Title: Citizens and the legitimacy outcomes of collaborative governance An administrative burden perspective Abstract: Is collaborative governance ‘democracy-enhancing’ and does it generate legitimacy? Drawing from the literatures on administrative burden and policy feedback and a positive approach to legitimacy, this theoretical article studies how the institutional design of collaborative governance impacts on the legitimacy citizens grant the state and the bureaucracy. It argues that three legitimacy-enhancing effects based on targeting, deliberation and exposure are likely, providing that a specific set of institutional features is present. This article invites scholars and practitioners to reflect not only on the direct consequences of collaborative governance but also on its broader democratic outcomes. Journal: Public Management Review Pages: 752-772 Issue: 5 Volume: 24 Year: 2022 Month: 05 X-DOI: 10.1080/14719037.2021.2000254 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2000254 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:5:p:752-772 Template-Type: ReDIF-Article 1.0 Author-Name: David Mitchell Author-X-Name-First: David Author-X-Name-Last: Mitchell Title: Bought in? The contingent effect of stakeholder support upon strategic implementation success in American municipalities Abstract: Strategic management scholars recognize the importance of stakeholder support for implementation. While they have assessed different stakeholder groups, research examining temporal and contextual aspects lags; masking contingent effects and limiting tailored guidance for practitioners. This study explores stakeholder management in American local governments by isolating the impact of support from various stakeholder groups upon four types of strategic initiatives during each implementation phase. The findings suggest that no particular configuration of stakeholders is consistently most vital to strategic implementation; instead differing coalitions are most effective in a given implementation phase and/or situational context – endorsing a contingent perspective of stakeholder management. Journal: Public Management Review Pages: 773-798 Issue: 5 Volume: 24 Year: 2022 Month: 05 X-DOI: 10.1080/14719037.2020.1862289 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1862289 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:5:p:773-798 Template-Type: ReDIF-Article 1.0 Author-Name: Peter Triantafillou Author-X-Name-First: Peter Author-X-Name-Last: Triantafillou Author-Name: Magnus Paulsen Hansen Author-X-Name-First: Magnus Paulsen Author-X-Name-Last: Hansen Title: Introduction to the PMR special issue on accountability and legitimacy under collaborative governance Journal: Public Management Review Pages: 655-663 Issue: 5 Volume: 24 Year: 2022 Month: 05 X-DOI: 10.1080/14719037.2021.2000744 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2000744 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:5:p:655-663 Template-Type: ReDIF-Article 1.0 Author-Name: Matthias Döring Author-X-Name-First: Matthias Author-X-Name-Last: Döring Title: ‘Explain, but make no excuses’: service recovery after public service failures Abstract: Public service encounters between employees and citizens are daily fare which, makes the occurrence of service failures rather likely. However, public service failures and their recovery have been given only little attention in public administration research so far. Drawing from organizational justice theory and cognitive appraisal theory, the effects of different explanation strategies, excuses and justifications, are tested using representative population data from two survey experiments. Results show that justifications decrease the client’s frustration and likelihood to complain after service failures, whereas excuses could even worsen the situation. This article aims to promote public service management research by combining psychological theories with practical relevance. Journal: Public Management Review Pages: 799-817 Issue: 5 Volume: 24 Year: 2022 Month: 05 X-DOI: 10.1080/14719037.2020.1864013 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1864013 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:5:p:799-817 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Correction Journal: Public Management Review Pages: i-i Issue: 5 Volume: 24 Year: 2022 Month: 05 X-DOI: 10.1080/14719037.2022.2076995 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2076995 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:5:p:i-i Template-Type: ReDIF-Article 1.0 Author-Name: Xiaoli Lu Author-X-Name-First: Xiaoli Author-X-Name-Last: Lu Author-Name: Weijie Wang Author-X-Name-First: Weijie Author-X-Name-Last: Wang Author-Name: Hao Xu Author-X-Name-First: Hao Author-X-Name-Last: Xu Title: Who can serve as the proxy for public employees in public administration experiments? a cross-sample comparison Abstract: This article examines whether convenience samples such as undergraduate students, MPA students, and online subjects can replicate the findings based on public officials in experimental research. We used a 2 × 2 factorial experimental design (High/Low Help-deservingness Clients × With/Without Situational Stress) with scenarios of discretionary decision-making by street-level bureaucrats in China. The four samples showed a consistent pattern in the impact of client help-deservingness on discretionary decision-making, but differed in the effects of situational stress on discretionary decision-making. We suggest that researchers be cautious in using convenience samples as surrogates for professional bureaucrats when the scenarios require professional expertise. Journal: Public Management Review Pages: 819-839 Issue: 6 Volume: 24 Year: 2022 Month: 06 X-DOI: 10.1080/14719037.2020.1864014 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1864014 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:6:p:819-839 Template-Type: ReDIF-Article 1.0 Author-Name: Rowie Huijbregts Author-X-Name-First: Rowie Author-X-Name-Last: Huijbregts Author-Name: Bert George Author-X-Name-First: Bert Author-X-Name-Last: George Author-Name: Victor Bekkers Author-X-Name-First: Victor Author-X-Name-Last: Bekkers Title: Valuation tools and politicians’ willingness to sell public real estate: a survey experiment Abstract: Public managers often employ valuation tools to support policymakers. These tools are expected to rationalize decision-making. Using a vignette-based, randomized survey experiment with Flemish politicians, the authors study the effect of the type of valuation tool, valuation outcome, and asset salience on politicians’ willingness to sell public real estate assets. The purpose is to test whether valuation tools indeed spark rational reactions from politicians, thus demonstrating their value as decision-making support. Findings suggest that cognitive biases emerge when politicians are confronted with valuation tools. Public managers need to take those biases in account when employing valuation tools. Journal: Public Management Review Pages: 882-902 Issue: 6 Volume: 24 Year: 2022 Month: 06 X-DOI: 10.1080/14719037.2021.1874496 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1874496 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:6:p:882-902 Template-Type: ReDIF-Article 1.0 Author-Name: Rowie Huijbregts Author-X-Name-First: Rowie Author-X-Name-Last: Huijbregts Author-Name: Bert George Author-X-Name-First: Bert Author-X-Name-Last: George Author-Name: Victor Bekkers Author-X-Name-First: Victor Author-X-Name-Last: Bekkers Title: Public values assessment as a practice: integration of evidence and research agenda Abstract: Policymakers and public managers need to identify, reflect and decide on public values for given policy issues. This process is defined as public values assessment (PVA). We conduct a systematic literature review (n = 114 studies) on PVA, and employ a Strategy-as-Practice lens to analyse how the activity of PVA takes place in practice. Based on our integration of evidence, we propose a theoretical framework called PVA-as-Practice (PVAP). We conclude by recommending a configuration approach to future public values research to identify the most effective configurations of PVA activities, taking into account the policy issues faced by policymakers and public managers. Journal: Public Management Review Pages: 840-859 Issue: 6 Volume: 24 Year: 2022 Month: 06 X-DOI: 10.1080/14719037.2020.1867227 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1867227 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:6:p:840-859 Template-Type: ReDIF-Article 1.0 Author-Name: Chesney Callens Author-X-Name-First: Chesney Author-X-Name-Last: Callens Author-Name: Koen Verhoest Author-X-Name-First: Koen Author-X-Name-Last: Verhoest Author-Name: Jan Boon Author-X-Name-First: Jan Author-X-Name-Last: Boon Title: Combined effects of procurement and collaboration on innovation in public-private-partnerships: a qualitative comparative analysis of 24 infrastructure projects Abstract: Different public sector innovation literatures tend to focus on either contractual stimuli or collaborative interactions as sources of innovation. This article argues for a combined approach that integrates these literatures. Using an fsQCA design that exploits rich survey and interview data on 24 PPPs in Belgium and the Netherlands, we confirm the combined effect of contractual stimuli and collaboration. Since PPPs are long-term, contractual collaborations, contractual stimuli and collaborative activities (information sharing, network management) complement and even reinforce each other to create novel ideas. Managers in PPPs that only consider contractual stimuli may therefore fail to innovate. Journal: Public Management Review Pages: 860-881 Issue: 6 Volume: 24 Year: 2022 Month: 06 X-DOI: 10.1080/14719037.2020.1867228 File-URL: http://hdl.handle.net/10.1080/14719037.2020.1867228 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:6:p:860-881 Template-Type: ReDIF-Article 1.0 Author-Name: Daniel Albalate Author-X-Name-First: Daniel Author-X-Name-Last: Albalate Author-Name: Germà Bel Author-X-Name-First: Germà Author-X-Name-Last: Bel Author-Name: Eoin Reeves Author-X-Name-First: Eoin Author-X-Name-Last: Reeves Title: Are we there yet? Understanding the implementation of re-municipalization decisions and their duration Abstract: Studies of the drivers of the decision to re-municipalize have increased recently, but research on its implementation is very scarce. We analyse how service characteristics and institutional factors influence the implementation of re-municipalization. For that purpose, we use an extensive database on re-municipalization decisions, and analyse the available data by means of logistic and negative binomial regressions. Strong network characteristics are associated with lower probabilities of implementation and longer implementation processes. Re-municipalization of personal services is more likely to be fully implemented and is finalized faster. Interestingly, after the great recession the probability of implementing reforms increased. Journal: Public Management Review Pages: 951-974 Issue: 6 Volume: 24 Year: 2022 Month: 06 X-DOI: 10.1080/14719037.2021.1877795 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1877795 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:6:p:951-974 Template-Type: ReDIF-Article 1.0 Author-Name: Yifan Chen Author-X-Name-First: Yifan Author-X-Name-Last: Chen Author-Name: Stuart Bretschneider Author-X-Name-First: Stuart Author-X-Name-Last: Bretschneider Author-Name: Justin M. Stritch Author-X-Name-First: Justin M. Author-X-Name-Last: Stritch Author-Name: Nicole Darnall Author-X-Name-First: Nicole Author-X-Name-Last: Darnall Author-Name: Lily Hsueh Author-X-Name-First: Lily Author-X-Name-Last: Hsueh Title: E-procurement system adoption in local governments: the role of procurement complexity and organizational structure Abstract: The article examines how local governments’ procurement complexity and structure interact to influence e-procurement adoption. Drawing on the survey data of over 400 cities, we find that a centralized structure enhances the likelihood that local governments adopt an e-procurement system to cope with the increasing procurement complexity; while governments with a coordinated structure are less likely to adopt e-procurement as they can rely on the intra-organizational collaboration and information-sharing embedded in the structure to accommodate complex procurements. The findings shed insights on how local governments with different structures can best deal with complex managerial activities and facilitate e-procurement adoption. Journal: Public Management Review Pages: 903-925 Issue: 6 Volume: 24 Year: 2022 Month: 06 X-DOI: 10.1080/14719037.2021.1874497 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1874497 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:6:p:903-925 Template-Type: ReDIF-Article 1.0 Author-Name: Matthew M. Young Author-X-Name-First: Matthew M. Author-X-Name-Last: Young Title: The impact of technological innovation on service delivery: social media and smartphone integration in a 311 system Abstract: Coproduction and digital service delivery are innovative strategies public managers use to improve service delivery. This article analyzes whether technological changes to coproduction systems improve effectiveness, and whether improvements come at the expense of equity. Survival analysis is used to assess how integrating Open311 and Twitter affect the time required to resolve reports in San Francisco’s 311 system. The effects vary by technology: Open311 reports are resolved faster, while Twitter reports take longer. Effectiveness gains associated with Open311, however, diminish over time. Both technologies offer improvements over traditional reporting methods for resolution of service issues in historically disadvantaged communities. Journal: Public Management Review Pages: 926-950 Issue: 6 Volume: 24 Year: 2022 Month: 06 X-DOI: 10.1080/14719037.2021.1877794 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1877794 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:6:p:926-950 Template-Type: ReDIF-Article 1.0 Author-Name: Simon Turner Author-X-Name-First: Simon Author-X-Name-Last: Turner Author-Name: Danielle D´Lima Author-X-Name-First: Danielle Author-X-Name-Last: D´Lima Author-Name: Jessica Sheringham Author-X-Name-First: Jessica Author-X-Name-Last: Sheringham Author-Name: Nick Swart Author-X-Name-First: Nick Author-X-Name-Last: Swart Author-Name: Emma Hudson Author-X-Name-First: Emma Author-X-Name-Last: Hudson Author-Name: Stephen Morris Author-X-Name-First: Stephen Author-X-Name-Last: Morris Author-Name: Naomi J. Fulop Author-X-Name-First: Naomi J. Author-X-Name-Last: Fulop Title: Evidence use as sociomaterial practice? A qualitative study of decision-making on introducing service innovations in health care Abstract: A policy aspiration is that evidence should inform decision-making on introducing health service innovations. Internationally, innovation adoption has historically been slow and patchy. Three innovations in the English and Scottish National Health Service were analysed qualitatively: stroke service reconfiguration; revised national guidance on cancer referral; and ‘virtual’ glaucoma outpatient clinics. The authors identify three sociomaterial mechanisms through which evidence and context shape each other in decision-making: connecting, ordering, resisting. Shared preferences for research evidence enabled the medical profession to exert influence on decision-making, while other professions used alternative evidence. Implications for promoting inclusive public management around service innovations are discussed. Journal: Public Management Review Pages: 1075-1099 Issue: 7 Volume: 24 Year: 2022 Month: 07 X-DOI: 10.1080/14719037.2021.1883098 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1883098 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:7:p:1075-1099 Template-Type: ReDIF-Article 1.0 Author-Name: Hyunjung Kim Author-X-Name-First: Hyunjung Author-X-Name-Last: Kim Author-Name: Haeil Jung Author-X-Name-First: Haeil Author-X-Name-Last: Jung Author-Name: Sun Young Kim Author-X-Name-First: Sun Young Author-X-Name-Last: Kim Title: Does politicization influence senior public officials’ work attitudes? Different forms and effects of politicization in the civil service Abstract: Despite a large body of literature on the effects of politicization, relatively little is known about its relationship with the work attitudes of public employees. This study investigates how different forms of politicization relate to senior executives’ job satisfaction and organizational commitment. Using data from a large-scale executive survey conducted in Europe, we found that senior public officials exhibit negative work attitudes when there is political intervention in civil service staffing, when they have little policy influence, and when political actors interfere in their managerial activities. In particular, politicians’ disrespect for bureaucratic expertise had the largest effect on work attitudes. Journal: Public Management Review Pages: 1100-1123 Issue: 7 Volume: 24 Year: 2022 Month: 07 X-DOI: 10.1080/14719037.2021.1883099 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1883099 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:7:p:1100-1123 Template-Type: ReDIF-Article 1.0 Author-Name: Rocco Palumbo Author-X-Name-First: Rocco Author-X-Name-Last: Palumbo Title: Does digitizing involve desensitizing? Strategic insights into the side effects of workplace digitization Abstract: Digital technologies profoundly reshape working arrangements in the public sector. Digitization may trigger a depersonalization of workplaces, desensitizing the social organizational climate. However, it facilitates people-centred human resource management practices. The article sheds light into the manifold implications of work digitization on organizational climate. The findings of a serial mediation analysis suggested that digitization had side effects on social organizational climate. However, its indirect effects mediated by employee–manager relationships and employee involvement were positive. Tailored interventions are needed to address the drawbacks of digitization on social organizational climate and to exploit its positive implications in terms of employees’ centredness. Journal: Public Management Review Pages: 975-1000 Issue: 7 Volume: 24 Year: 2022 Month: 07 X-DOI: 10.1080/14719037.2021.1877796 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1877796 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:7:p:975-1000 Template-Type: ReDIF-Article 1.0 Author-Name: David Lindermüller Author-X-Name-First: David Author-X-Name-Last: Lindermüller Author-Name: Matthias Sohn Author-X-Name-First: Matthias Author-X-Name-Last: Sohn Author-Name: Bernhard Hirsch Author-X-Name-First: Bernhard Author-X-Name-Last: Hirsch Title: Negative media reporting and its effects on performance information use in public spending Abstract: Translating performance information about public services into spending allocations is difficult. Drawing on blame-avoidance theory, we propose that negative media reporting affects the rationale for spending public resources for public services. A process tracing laboratory experiment shows that negative media reporting increases the willingness to spend more money for public services, particularly on a relatively low-performing public service. Furthermore, we find that negative media reporting shifts participants’ attention in the predecisional information search process towards performance information on the relatively low-performing public service. The paper helps explain decision makers’ use and interpretation of performance information in spending allocations. Journal: Public Management Review Pages: 1024-1047 Issue: 7 Volume: 24 Year: 2022 Month: 07 X-DOI: 10.1080/14719037.2021.1882543 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1882543 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:7:p:1024-1047 Template-Type: ReDIF-Article 1.0 Author-Name: Ricardo A. Bello-Gomez Author-X-Name-First: Ricardo A. Author-X-Name-Last: Bello-Gomez Author-Name: Claudia N. Avellaneda Author-X-Name-First: Claudia N. Author-X-Name-Last: Avellaneda Title: Mayoral preferences for delegation in collaborative arrangements: issue salience and policy specificity Abstract: Multilevel governance offers different settings to study executive decision-making and delegation. Associations of municipalities (AoMs), which are collaborative partnerships, are understudied arrangements in the delegation literature. Using a survey experiment with 240 Colombian mayors, this research explores whether issue specificity and issue salience shift preferences for delegating funding appropriations. Mayors overall prefer not to delegate and shifts in issue salience do not affect these preferences. Yet, mayors are less likely to delegate to regional AoMs when facing a policy-specific scenario. Moreover, this effect is contingent upon municipal population due to the relevance of cognitive shortcuts in more complex scenarios. Journal: Public Management Review Pages: 1048-1074 Issue: 7 Volume: 24 Year: 2022 Month: 07 X-DOI: 10.1080/14719037.2021.1883097 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1883097 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:7:p:1048-1074 Template-Type: ReDIF-Article 1.0 Author-Name: Maria Taivalsaari Røhnebæk Author-X-Name-First: Maria Taivalsaari Author-X-Name-Last: Røhnebæk Author-Name: Eric Breit Author-X-Name-First: Eric Author-X-Name-Last: Breit Title: ‘Damned if you do and damned if you don’t’: a framework for examining double binds in public service organizations Abstract: A key challenge for contemporary public service organizations is the requirement to incorporate different, at times conflicting, demands into their operations. Such demands and the organizational challenges they impose have been described in theories of institutional complexity, organizational paradox(es) and conflicting public values. In this paper, we complement these existing theories by developing an analytical framework based on the ‘double bind’ theory. The framework enables understandings of conflicting demands stemming from double communication and elusive mixed messages. We demonstrate the usefulness of the double bind framework by examining the Norwegian Labour and Welfare Administration. Journal: Public Management Review Pages: 1001-1023 Issue: 7 Volume: 24 Year: 2022 Month: 07 X-DOI: 10.1080/14719037.2021.1882542 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1882542 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:7:p:1001-1023 Template-Type: ReDIF-Article 1.0 Author-Name: Trong Tuan Luu Author-X-Name-First: Trong Tuan Author-X-Name-Last: Luu Author-Name: Thanh Ngan Vu Author-X-Name-First: Thanh Ngan Author-X-Name-Last: Vu Author-Name: Chris Rowley Author-X-Name-First: Chris Author-X-Name-Last: Rowley Author-Name: Thi Phuong Nhi Luong Author-X-Name-First: Thi Phuong Nhi Author-X-Name-Last: Luong Title: Nurturing mutual gains in the public sector: the roles of socially responsible human resource practices, employee use of normative public values, and job crafting Abstract: The aim of our inquiry is to investigate how and when socially responsible human resource practices (SRHR practices) foster service performance and psychological health among public sector employees. The participants for this research were recruited from wards (local level governments) in Vietnam. The data from the participants were analysed through multilevel structural equation modelling. The results lent credence to the positive relationships between SRHR practices and employees’ service performance as well as psychological health via the mediating role of job crafting. SRHR practices were more positively associated with job crafting when employee use of normative public values was lower. Journal: Public Management Review Pages: 1124-1154 Issue: 7 Volume: 24 Year: 2022 Month: 07 X-DOI: 10.1080/14719037.2021.1886315 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1886315 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:7:p:1124-1154 Template-Type: ReDIF-Article 1.0 Author-Name: Kohei Suzuki Author-X-Name-First: Kohei Author-X-Name-Last: Suzuki Author-Name: Hyunkang Hur Author-X-Name-First: Hyunkang Author-X-Name-Last: Hur Title: Revisiting the old debate: citizens’ perceptions of meritocracy in public and private organizations Abstract: Public management scholars have long debated public and private sector differences. However, the generalizability of empirical results has been limited due to the shortage of cross-national studies. Using a data set including citizens in twenty-one European countries, we compare citizens’ perceptions of meritocracy (i.e. hard work determines success rather than luck or connections) in public and private organizations and test how such sector differences are linked to country-level macro factors. We find that sector differences in meritocracy exist in almost all European regions. However, sector differences are smaller in countries where NPM practices and meritocratic principles are established. Journal: Public Management Review Pages: 1226-1250 Issue: 8 Volume: 24 Year: 2022 Month: 08 X-DOI: 10.1080/14719037.2021.1895545 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1895545 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:8:p:1226-1250 Template-Type: ReDIF-Article 1.0 Author-Name: Welles M. Abreu Author-X-Name-First: Welles M. Author-X-Name-Last: Abreu Author-Name: Ricardo C. Gomes Author-X-Name-First: Ricardo C. Author-X-Name-Last: Gomes Title: Shackling the Leviathan: balancing state and society powers against corruption Abstract: Based on the relationship between the powers of the state and society, this paper aims to identify the democratic components that positively and significantly impact the perception of corruption results. The public administration and theoretical economics references focus on the themes of state, society, institutions, democracy, governance, and corruption. This investigation is a quantitative regression study based on multivariate panel data of 14 years covering 164 countries. The paper’s main contribution is the identification of scientific evidence that democratic levels related to the functioning of government and political participation have a positive and significant impact on the perception of corruption. Journal: Public Management Review Pages: 1182-1207 Issue: 8 Volume: 24 Year: 2022 Month: 08 X-DOI: 10.1080/14719037.2021.1893802 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1893802 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:8:p:1182-1207 Template-Type: ReDIF-Article 1.0 Author-Name: Mehmet Akif Demircioglu Author-X-Name-First: Mehmet Akif Author-X-Name-Last: Demircioglu Author-Name: Zeger Van der Wal Author-X-Name-First: Zeger Author-X-Name-Last: Van der Wal Title: Leadership and innovation: what’s the story? The relationship between leadership support level and innovation target Abstract: This article compares the effects of senior leadership support and direct supervisor support on public sector innovation, and the degree to which these innovations are internally or externally targeted. Using the 2017 Australian Public Service (APS) survey (n = 79,946), our findings show that leadership support at both levels is positively associated with innovation. Additionally, most innovations are internally targeted, and leadership level does not correlate significantly with the innovation target. Our study contributes to current debates about the drivers and orientation of public sector innovation by unravelling and juxtaposing the effects of leadership at different levels in relation to innovation targets. Journal: Public Management Review Pages: 1289-1311 Issue: 8 Volume: 24 Year: 2022 Month: 08 X-DOI: 10.1080/14719037.2021.1900348 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1900348 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:8:p:1289-1311 Template-Type: ReDIF-Article 1.0 Author-Name: Jakob Trischler Author-X-Name-First: Jakob Author-X-Name-Last: Trischler Author-Name: Jessica Westman Trischler Author-X-Name-First: Jessica Author-X-Name-Last: Westman Trischler Title: Design for experience – a public service design approach in the age of digitalization Abstract: This article contributes a novel approach to public service design in the age of digitalization. Termed ‘design for experience’, this approach builds on developments in the fields of digitalization, user experience, and service design, as well as the integration of the service ecosystem concept. ‘Design for experience’ aims to facilitate value propositions that support public service users to co-create value in their lifeworlds. Achieving this requires a multi-level approach because a user’s value creation process is embedded in a multi-actor configuration and governed by institutions. A conceptual framework is offered, alongside guidance in applying the ‘design for experience’ approach. Journal: Public Management Review Pages: 1251-1270 Issue: 8 Volume: 24 Year: 2022 Month: 08 X-DOI: 10.1080/14719037.2021.1899272 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1899272 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:8:p:1251-1270 Template-Type: ReDIF-Article 1.0 Author-Name: Julia Fleischer Author-X-Name-First: Julia Author-X-Name-Last: Fleischer Author-Name: Nora Carstens Author-X-Name-First: Nora Author-X-Name-Last: Carstens Title: Policy labs as arenas for boundary spanning: inside the digital transformation in Germany Abstract: The recently adopted German Online Access Act triggered the creation of digitalization labs for designing digital services, bringing together federal, state, and local authorities; end-users; and private-sector actors. These labs provide opportunities for boundary spanning due to organizational field and lab features. Our comparative case studies on three digitalization labs show variations in boundary spanning and reveal lab members de-coupling from their parent organizations to a varying extent. We have concluded labs offer boundary spanning that supports safeguarding the legitimacy of innovative policy designs but also raise concerns over public accountability. Journal: Public Management Review Pages: 1208-1225 Issue: 8 Volume: 24 Year: 2022 Month: 08 X-DOI: 10.1080/14719037.2021.1893803 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1893803 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:8:p:1208-1225 Template-Type: ReDIF-Article 1.0 Author-Name: The Editors Title: Correction Journal: Public Management Review Pages: i-i Issue: 8 Volume: 24 Year: 2022 Month: 08 X-DOI: 10.1080/14719037.2021.1897252 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1897252 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:8:p:i-i Template-Type: ReDIF-Article 1.0 Author-Name: Fan Yang Author-X-Name-First: Fan Author-X-Name-Last: Yang Author-Name: Xiaoxia Huang Author-X-Name-First: Xiaoxia Author-X-Name-Last: Huang Author-Name: Zhichao Li Author-X-Name-First: Zhichao Author-X-Name-Last: Li Title: Gender, situational visibility, and discretionary decision-making of regulatory street-level bureaucrats under pandemic emergency: an experimental study in China Abstract: How is the discretion of police officers influenced by clients’ gender and situational visibility under emergency regulations? To answer this question, this study uses the scenario-based-experimental-survey data collected from 878 police officers from three cities in China under the COVID-19 pandemic. The results show that the effect of gender congruence on the leniency of officers is only significantly positive when police and clients are both female. However, situational visibility will weaken the gender effect, reducing the officers’ leniency towards females. Moreover, visibility makes police even harsher towards male violators. The findings provide some practical implications. Journal: Public Management Review Pages: 1312-1329 Issue: 8 Volume: 24 Year: 2022 Month: 08 X-DOI: 10.1080/14719037.2021.1886316 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1886316 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:8:p:1312-1329 Template-Type: ReDIF-Article 1.0 Author-Name: Christian Lo Author-X-Name-First: Christian Author-X-Name-Last: Lo Author-Name: Janne P. Breimo Author-X-Name-First: Janne P. Author-X-Name-Last: Breimo Author-Name: Hannu Turba Author-X-Name-First: Hannu Author-X-Name-Last: Turba Title: Trust and distrust in interorganizational networks – the case of Norwegian child welfare and protection Abstract: Trust remains one of the most frequently recurring concepts in the literature about interorganizational networks. The present paper combines different perspectives from this broad literature in the effort to develop a context-sensitive and multi-levelled analysis of the interorganizational networks surrounding child welfare and protection services in Norway. By focusing on perceptions of risk during networked interaction, the resulting analysis reveals a complex dynamic in which institutional and interpersonal factors interact and can produce both trust and distrust depending on the situation at hand. Consequently, the paper demonstrates the need for broad and eclectic approaches to the study of interorganizational trust. Journal: Public Management Review Pages: 1271-1288 Issue: 8 Volume: 24 Year: 2022 Month: 08 X-DOI: 10.1080/14719037.2021.1899273 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1899273 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:8:p:1271-1288 Template-Type: ReDIF-Article 1.0 Author-Name: Saskia Crucke Author-X-Name-First: Saskia Author-X-Name-Last: Crucke Author-Name: Tom Kluijtmans Author-X-Name-First: Tom Author-X-Name-Last: Kluijtmans Author-Name: Kenn Meyfroodt Author-X-Name-First: Kenn Author-X-Name-Last: Meyfroodt Author-Name: Sebastian Desmidt Author-X-Name-First: Sebastian Author-X-Name-Last: Desmidt Title: How does organizational sustainability foster public service motivation and job satisfaction? The mediating role of organizational support and societal impact potential Abstract: Although the public management literature argues that public service motivation (PSM) is an important predictor of job satisfaction, insights on if and how public organizations can use management practices to impact this motivational mechanism are limited. Hence, the paper at hand examines, relying on value-based management and self-determination theory, how managerial attention for organizational sustainability could impact public service values internalization and job satisfaction. The results, based on data of 781 employees of 41 Flemish local governments, reveal that organizational sustainability is positively related to job satisfaction through the impact of perceived organizational support and societal impact potential on PSM. Journal: Public Management Review Pages: 1155-1181 Issue: 8 Volume: 24 Year: 2022 Month: 08 X-DOI: 10.1080/14719037.2021.1893801 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1893801 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:8:p:1155-1181 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1906935_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220804T044749 git hash: 24b08f8188 Author-Name: Leonie Backhaus Author-X-Name-First: Leonie Author-X-Name-Last: Backhaus Author-Name: Artur Reuber Author-X-Name-First: Artur Author-X-Name-Last: Reuber Author-Name: Dominik Vogel Author-X-Name-First: Dominik Author-X-Name-Last: Vogel Author-Name: Rick Vogel Author-X-Name-First: Rick Author-X-Name-Last: Vogel Title: Giving sense about paradoxes: paradoxical leadership in the public sector Abstract: Although paradoxes are inherent to the public sector, few attempts have been made to better understand how to manage such competing yet interrelated demands effectively. This study examines how paradoxical leadership (i.e., leaders’ sense-giving about organizational paradoxes) affects follower outcomes. Based on two-wave survey data from German district offices, structural equation modelling reveals that paradoxical leadership positively influences followers’ job satisfaction and work engagement. Role ambiguity fully mediates the relationship between paradoxical leadership and perceived performance. Our study expands the nomological network of public leadership and advances the notion that paradoxes bear potentials for leadership in ambiguous public settings. Journal: Public Management Review Pages: 1478-1498 Issue: 9 Volume: 24 Year: 2022 Month: 09 X-DOI: 10.1080/14719037.2021.1906935 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1906935 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:9:p:1478-1498 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1900351_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220804T044749 git hash: 24b08f8188 Author-Name: R. Paul Battaglio Author-X-Name-First: R. Paul Author-X-Name-Last: Battaglio Author-Name: Nicola Belle Author-X-Name-First: Nicola Author-X-Name-Last: Belle Author-Name: Paola Cantarelli Author-X-Name-First: Paola Author-X-Name-Last: Cantarelli Title: Self-determination theory goes public: experimental evidence on the causal relationship between psychological needs and job satisfaction Abstract: This study puts self-determination theory to an empirical test through a series of discrete choice experiments across three samples of public healthcare workers, for a total of 4,743 subjects. The three replications provide convergent evidence in support of the hypotheses that autonomy, competence, and three types of relatedness – with supervisors, peers, and beneficiaries – simultaneously and independently increase employee satisfaction. Meaningful differences emerge in the relative importance of those five factors. In particular, the fulfilment of one’s need for competence turns out to have the greatest positive impact across experimental replications, whereas the need for autonomy consistently comes last. Journal: Public Management Review Pages: 1411-1428 Issue: 9 Volume: 24 Year: 2022 Month: 09 X-DOI: 10.1080/14719037.2021.1900351 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1900351 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:9:p:1411-1428 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1906934_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220804T044749 git hash: 24b08f8188 Author-Name: André Dantas Cabral Author-X-Name-First: André Author-X-Name-Last: Dantas Cabral Author-Name: Alketa Peci Author-X-Name-First: Alketa Author-X-Name-Last: Peci Author-Name: Gregg G. Van Ryzin Author-X-Name-First: Gregg G. Author-X-Name-Last: Van Ryzin Title: Representation, reputation and expectations towards bureaucracy: experimental findings from a favela in Brazil Abstract: Symbolic representation and bureaucratic reputation both refer to perceptions of government agencies, but few studies have examined how these concepts interact. We employed a survey experiment in a Brazilian favela, a unique audience of vulnerable citizens defined by the intersectionality race, class, and spatial segregation, to probe how citizens perceive agencies with differing reputations (police versus public schools) when the agency leader is more or less representative of the favelados. We find representation enhances procedural justice expectations of the less reputable local police. Our findings highlight the relevance of representation when detrimental citizen-state encounters produce negative reputations for vulnerable citizens. Journal: Public Management Review Pages: 1452-1477 Issue: 9 Volume: 24 Year: 2022 Month: 09 X-DOI: 10.1080/14719037.2021.1906934 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1906934 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:9:p:1452-1477 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1900352_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220804T044749 git hash: 24b08f8188 Author-Name: Xiaoyang Xu Author-X-Name-First: Xiaoyang Author-X-Name-Last: Xu Author-Name: Kenneth J. Meier Author-X-Name-First: Kenneth J. Author-X-Name-Last: Meier Title: Separating symbolic and active representation: a mixed methods study of gender and education in China Abstract: Bureaucracies representative of the public can affect programme outcomes either through active representation by bureaucrats or symbolic representation via changes in client behaviour. Separating out these different aspects of representation requires understanding the interaction of bureaucrats and clients which is difficult using only quantitative data. Using individual-level quantitative analysis of Chinese education data, we find gender representation exists. Qualitative interviews of teachers, students and school principals, however, indicate that the effects are most likely not from active representation but rather via the symbolic representation through role-model effects. Journal: Public Management Review Pages: 1429-1451 Issue: 9 Volume: 24 Year: 2022 Month: 09 X-DOI: 10.1080/14719037.2021.1900352 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1900352 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:9:p:1429-1451 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1886317_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220804T044749 git hash: 24b08f8188 Author-Name: Germà Bel Author-X-Name-First: Germà Author-X-Name-Last: Bel Author-Name: Alejandro Belerdas-Castro Author-X-Name-First: Alejandro Author-X-Name-Last: Belerdas-Castro Title: Provision and production reform of urban fire services: privatization, cooperation and costs Abstract: With the objective of expanding fire protection services to cover sparsely populated areas, an important reform has been implemented in the region of Galicia (Spain) over the two last decades, involving cooperation at county level and provincial level for service provision, and privatization of the service production. This article analyses that reform, and empirically studies whether privatization and cooperation have had any significant effect on costs incurred by the government for fire service provision. Our results suggest that cooperation is an efficient tool for expanding the service. However, we do not find a significant relationship between privatization and costs. Journal: Public Management Review Pages: 1331-1354 Issue: 9 Volume: 24 Year: 2022 Month: 09 X-DOI: 10.1080/14719037.2021.1886317 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1886317 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:9:p:1331-1354 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1900349_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220804T044749 git hash: 24b08f8188 Author-Name: Ben Suykens Author-X-Name-First: Ben Author-X-Name-Last: Suykens Author-Name: Kenn Meyfroodt Author-X-Name-First: Kenn Author-X-Name-Last: Meyfroodt Author-Name: Sebastian Desmidt Author-X-Name-First: Sebastian Author-X-Name-Last: Desmidt Author-Name: Bram Verschuere Author-X-Name-First: Bram Author-X-Name-Last: Verschuere Title: Does performance-based accountability impact how non-profit directors perceive organizational performance? Insights from rational planning Abstract: Although the non-profit marketization literature argues that governments’ performance-based accountability demands can hinder non-profit organizational performance, the rational planning literature suggests a more positive yet indirect impact. To unravel the mechanisms at play for those steering their organization, we investigate (1) if performance-based accountability can alter how non-profit directors’ perceive organizational performance and (2) if such relationship is mediated by rational planning inspired practices. Results from structural equation modelling on two-wave survey data among 297 non-profit directors in Flemish non-profits confirm that management tool use and performance measurement are central in explaining how performance-based accountability impacts subjective performance. Journal: Public Management Review Pages: 1355-1382 Issue: 9 Volume: 24 Year: 2022 Month: 09 X-DOI: 10.1080/14719037.2021.1900349 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1900349 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:9:p:1355-1382 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1900350_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220804T044749 git hash: 24b08f8188 Author-Name: Alexander Yuriev Author-X-Name-First: Alexander Author-X-Name-Last: Yuriev Author-Name: Olivier Boiral Author-X-Name-First: Olivier Author-X-Name-Last: Boiral Author-Name: David Talbot Author-X-Name-First: David Author-X-Name-Last: Talbot Title: Is there a place for employee-driven pro-environmental innovations? The case of public organizations Abstract: Employee-driven pro-environmental innovations improve the performance of public organizations and contribute to social well-being. Nevertheless, the factors that impede the emergence of such innovations remain unclear. To shed light on why some employee-driven innovations succeed while others fail, 33 semi-structured interviews with public sector managers and sustainability advisors were conducted. The analysis of individual, organizational, and public sector-specific factors indicated that pro-environmental innovations encounter fewer obstacles in organizations where environmental concerns are substantially integrated into internal practices. Surprisingly, however, employees with sustainability-related duties are facing more obstacles when attempting to launch pro-environmental innovations than their colleagues from other departments. Journal: Public Management Review Pages: 1383-1410 Issue: 9 Volume: 24 Year: 2022 Month: 09 X-DOI: 10.1080/14719037.2021.1900350 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1900350 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:9:p:1383-1410 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1916063_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Edith H. Hooge Author-X-Name-First: Edith H. Author-X-Name-Last: Hooge Author-Name: Sietske Waslander Author-X-Name-First: Sietske Author-X-Name-Last: Waslander Author-Name: Henno C. Theisens Author-X-Name-First: Henno C. Author-X-Name-Last: Theisens Title: The many shapes and sizes of meta-governance. An empirical study of strategies applied by a well-advanced meta-governor: the case of Dutch central government in education Abstract: This article aims at deepening the understanding of how central governments enact meta-governance. Drawing on meta-governance and policy network theory, a heuristic analytical framework of meta-governance strategies was applied on two contrasting Dutch education policy cases. The results show that the use of meta-governance strategies differs according to the degree of formal responsibility of the central government. Creating nodes in a policy network turns out to be a specific strategy, and the effectiveness of different meta-governance strategies is interrelated. Lastly, the lack of involvement of education practice impinge on the adequacy of meta-governance practice. Journal: Public Management Review Pages: 1591-1609 Issue: 10 Volume: 24 Year: 2022 Month: 10 X-DOI: 10.1080/14719037.2021.1916063 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1916063 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:10:p:1591-1609 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1916064_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Marco Bisogno Author-X-Name-First: Marco Author-X-Name-Last: Bisogno Author-Name: Beatriz Cuadrado-Ballesteros Author-X-Name-First: Beatriz Author-X-Name-Last: Cuadrado-Ballesteros Title: Budget transparency and governance quality: a cross-country analysis Abstract: The aim of this study is to assess whether there is a relationship between budget transparency and governance quality. The so-called openness movement and the global financial crises, which have put significant pressure on governments to cut expenditures and ensure balanced budgets, have motivated this research. The public choice and principal-agent theories have been used to investigate this relationship, implementing econometric models based on a sample of 96 countries over the period 2008–2019. The results show that higher levels of budget transparency positively affect the quality of governance, and vice versa, documenting simultaneous causality between both issues. Journal: Public Management Review Pages: 1610-1631 Issue: 10 Volume: 24 Year: 2022 Month: 10 X-DOI: 10.1080/14719037.2021.1916064 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1916064 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:10:p:1610-1631 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1909348_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Randall S. Davis Author-X-Name-First: Randall S. Author-X-Name-Last: Davis Author-Name: Edmund C. Stazyk Author-X-Name-First: Edmund C. Author-X-Name-Last: Stazyk Title: Ambiguity, appraisal, and affect: examining the connections between goal perceptions, emotional labour, and exhaustion Abstract: Although public management scholars have examined the causes and consequences of goal ambiguity in public organizations, we know less about how goal perceptions intersect with emotional labour (EL) to shape attitudes in the public workplace. To address this gap, we draw from appraisal theory to examine the connection between goal perceptions and EL in U.S. government agencies. We then explore how these two concepts work in concert to shape one aspect of burnout, emotional exhaustion. Our evidence suggests that goal perceptions and EL interact such that goal characteristics appear more threatening under heavy emotional work demands. Journal: Public Management Review Pages: 1499-1520 Issue: 10 Volume: 24 Year: 2022 Month: 10 X-DOI: 10.1080/14719037.2021.1909348 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1909348 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:10:p:1499-1520 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1916065_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Anne Vorre Hansen Author-X-Name-First: Anne Vorre Author-X-Name-Last: Hansen Author-Name: Lars Fuglsang Author-X-Name-First: Lars Author-X-Name-Last: Fuglsang Author-Name: Faïz Gallouj Author-X-Name-First: Faïz Author-X-Name-Last: Gallouj Author-Name: Ada Scupola Author-X-Name-First: Ada Author-X-Name-Last: Scupola Title: Social entrepreneurs as change makers: expanding public service networks for social innovation Abstract: Social innovation, in the context of public innovation, has gained increased attention in the literature, and is approached relative to the third sector, to social enterprises, or as practices initiated by the public sector. However, the interplay among these actors in enabling social innovation is still underexplored. Therefore, the article investigates the role of social entrepreneurs from outside the public sector in enabling public sector innovation networks. Since social innovation is inherently relational, four cases demonstrating how social entrepreneurs have pushed the boundaries of public sector services, and hence expanded public innovation networks, are analysed. Journal: Public Management Review Pages: 1632-1651 Issue: 10 Volume: 24 Year: 2022 Month: 10 X-DOI: 10.1080/14719037.2021.1916065 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1916065 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:10:p:1632-1651 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1912818_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Bente Bjørnholt Author-X-Name-First: Bente Author-X-Name-Last: Bjørnholt Author-Name: Stefan Boye Author-X-Name-First: Stefan Author-X-Name-Last: Boye Author-Name: Nana Wesley Hansen Author-X-Name-First: Nana Wesley Author-X-Name-Last: Hansen Title: The influence of regulative contents, stakeholders, and formalization on managerial autonomy perceived at the front line Abstract: Reforms of deregulation have aimed to increase managerial autonomy of frontline managers with varying success. The article investigates the link between regulation and managerial autonomy by matching a panel of content coding of local regulation (N = 194) to a panel survey with five waves (n = 2,332) measuring perceived managerial autonomy of school managers in Denmark. The findings show no link between the specific content of the regulation and perceived managerial autonomy, whereas unilaterally decided regulation and formalized regulation decrease managerial autonomy. The results underline the regulatory process matter for frontline managers’ perception of autonomy. Journal: Public Management Review Pages: 1569-1590 Issue: 10 Volume: 24 Year: 2022 Month: 10 X-DOI: 10.1080/14719037.2021.1912818 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1912818 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:10:p:1569-1590 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1912816_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Beatriz Cuadrado-Ballesteros Author-X-Name-First: Beatriz Author-X-Name-Last: Cuadrado-Ballesteros Author-Name: María Dolores Guillamón Author-X-Name-First: María Dolores Author-X-Name-Last: Guillamón Author-Name: Ana María Ríos Author-X-Name-First: Ana María Author-X-Name-Last: Ríos Title: Does gender matter in budget deviations? An empirical assessment of Spanish local governments Abstract: By using a sample of 140 Spanish municipalities for the period 2008-2018, our results show that the gender of the mayor and the percentage of women councillors in local governments influence budget deviations both in expenditures and revenues. Concretely, municipalities with women mayors and more female members tend to overestimate revenues and underestimate expenditures; but these effects turn contrary when the number of female councillors increases, resulting in a better financial situation. Then, we may conclude that women could contribute to the financial health of local governments once they have enough representation. Journal: Public Management Review Pages: 1521-1544 Issue: 10 Volume: 24 Year: 2022 Month: 10 X-DOI: 10.1080/14719037.2021.1912816 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1912816 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:10:p:1521-1544 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1912817_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: William G. Resh Author-X-Name-First: William G. Author-X-Name-Last: Resh Author-Name: Cynthia J. Barboza-Wilkes Author-X-Name-First: Cynthia J. Author-X-Name-Last: Barboza-Wilkes Author-Name: John D. Marvel Author-X-Name-First: John D. Author-X-Name-Last: Marvel Title: Procedural environment of public engagement: an induced recall experiment of local government employees Abstract: This research (1) examines how employees’ recollections of public engagement are associated with their willingness for future engagement (WFE), (2) assesses whether employees’ discrete recollections are driven by their procedural environments, and (3) tests whether employees’ recollections interact with their perceptions of red tape in affecting WFE. We find that one’s procedural environment parameterizes the effect of episodic recall on a subject’s WFE. Qualitative evidence reveals the prominence of one’s procedural environment across groups, but in terms of helping the public navigate administrative burdens in the positive treatment group and rules that hinder the employees in the negative treatment group. Journal: Public Management Review Pages: 1545-1568 Issue: 10 Volume: 24 Year: 2022 Month: 10 X-DOI: 10.1080/14719037.2021.1912817 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1912817 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:10:p:1545-1568 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1930121_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Asa Maron Author-X-Name-First: Asa Author-X-Name-Last: Maron Author-Name: Avishai Benish Author-X-Name-First: Avishai Author-X-Name-Last: Benish Title: Power and conflict in network governance: exclusive and inclusive forms of network administrative organizations Abstract: Scholars often view conflict management in governance networks as a consensus-seeking practice in which managers attempt to resolve disputes and advance collective network goals. In contrast, this article uses a power-based perspective to explore how different power strategies – adversarial and cooperative – may be applied to manage conflict and disagreements in networks. Using qualitative empirical evidence from two Israeli governance networks, it postulates these strategies lead to different types of network administrative organizations (NAOs) – exclusive and inclusive – which may enhance or obstruct inter-organizational collaboration. The article uses the case studies to evaluate the ensuing implications for networks‘ endurance, legitimacy, and performance. Journal: Public Management Review Pages: 1758-1778 Issue: 11 Volume: 24 Year: 2022 Month: 11 X-DOI: 10.1080/14719037.2021.1930121 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1930121 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:11:p:1758-1778 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1893093_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Toshihiko Ishihara Author-X-Name-First: Toshihiko Author-X-Name-Last: Ishihara Title: Public sector reform and public management theory ―cases of Japan Abstract: This paper outlines public sector reform and Public Management Theory in Japan. Especially focusing on Japanese huge public debt and recovery plan based on public management theory. Journal: Public Management Review Pages: 1653-1662 Issue: 11 Volume: 24 Year: 2022 Month: 11 X-DOI: 10.1080/14719037.2021.1893093 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1893093 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:11:p:1653-1662 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1919185_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Minsung Michael Kang Author-X-Name-First: Minsung Michael Author-X-Name-Last: Kang Author-Name: Soohyun Park Author-X-Name-First: Soohyun Author-X-Name-Last: Park Author-Name: Lucy C. Sorensen Author-X-Name-First: Lucy C. Author-X-Name-Last: Sorensen Title: Empowering the frontline: internal and external organizational antecedents of teacher empowerment Abstract: Although frontline empowerment is central to managerial reform, few scholars have explored the conditions which effectively promote empowerment. We argue that empowerment is linked to inherent organizational features. To investigate this, we consider six sub-dimensions of empowerment: a) decision-making, b) professional growth, c) supportive culture, d) self-efficacy, e) work autonomy, and f) use of performance information. Findings from a panel survey of all public-school teachers in North Carolina show the singular importance of responsive leadership for fostering empowerment, but also show that other organizational factors, such as organizational type, structure, size, and prior performance, explain significant variation in empowerment. Journal: Public Management Review Pages: 1705-1726 Issue: 11 Volume: 24 Year: 2022 Month: 11 X-DOI: 10.1080/14719037.2021.1919185 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1919185 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:11:p:1705-1726 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1919186_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Christian Bason Author-X-Name-First: Christian Author-X-Name-Last: Bason Author-Name: Robert D. Austin Author-X-Name-First: Robert D. Author-X-Name-Last: Austin Title: Design in the public sector: Toward a human centred model of public governance Abstract: In recent years, design has emerged as an approach to shaping public policies and services. However, how design works in the public sector has not been rigorously studied. This paper analyses 15 cases of design in the public sector to arrive at a theoretical characterization of design in the public sector that aligns with descriptions in non-public settings, with some differences. We also consider whether public design practices might signal the emergence of human centred models of public governance that offer new openings for creative influences and serve as a constructive counterbalance to more bureaucratic and analytical traditions. Journal: Public Management Review Pages: 1727-1757 Issue: 11 Volume: 24 Year: 2022 Month: 11 X-DOI: 10.1080/14719037.2021.1919186 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1919186 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:11:p:1727-1757 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1930123_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Wenyan Tu Author-X-Name-First: Wenyan Author-X-Name-Last: Tu Author-Name: Ting Gong Author-X-Name-First: Ting Author-X-Name-Last: Gong Title: Accountability intensity and bureaucrats’ response to conflicting expectations: a survey experiment in China Abstract: Grassroots bureaucrats are confronted with multiple accountability pressures which result in diverse or even conflicting expectations. Based on a survey experiment conducted in China, this study examines how bureaucrats respond to the divergent expectations of upper-level authorities and local citizens and how the intensity of such accountability influences those responses. The findings show that although bureaucrats tend to put more effort into tasks that are aligned with citizens’ interests, over-stringent accountability may crowd out their intrinsic motivation to serve the public and push them to follow top-down instructions mechanically. Intensified accountability may not necessarily lead to better policy outcomes. Journal: Public Management Review Pages: 1779-1801 Issue: 11 Volume: 24 Year: 2022 Month: 11 X-DOI: 10.1080/14719037.2021.1930123 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1930123 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:11:p:1779-1801 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1942530_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Louis C. Liu Author-X-Name-First: Louis C. Author-X-Name-Last: Liu Title: Policy innovation and public organizational performance: a moderated mediation analysis of Taiwan’s Bookstart program Abstract: This paper attempts to explore the association between adoption of policy innovation and public organization performance, with the case study of innovative Bookstart Programme in Taiwan. This research employed the method of moderated mediation analysis, as we treat organizational commitment as mediator and mandatory/voluntary public libraries as moderator in our SEM model. Our empirical results suggested that while mediator is insignificant, it does facilitate the association between adoption of policy innovation and public performance. Our SEM model also revealed that mandatory adoption of policy innovation does moderate the relation between organizational commitment and public performance with significance. Journal: Public Management Review Pages: 1824-1845 Issue: 11 Volume: 24 Year: 2022 Month: 11 X-DOI: 10.1080/14719037.2021.1942530 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1942530 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:11:p:1824-1845 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1916066_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Andrea M. Headley Author-X-Name-First: Andrea M. Author-X-Name-Last: Headley Title: Accountability and police use of force: Interactive effects between minority representation and civilian review boards Abstract: I assess a contingency model of representative bureaucracy, suggesting the effect of minority representation, if any, on police use of force is likely to be stronger with external oversight of police. I use OLS regression to examine main and interactive effects of minority representation and the presence of civilian review boards on police use of force in the U.S. I find that representation on the police force is negatively associated with police use of force. However, there is a stronger effect of minority representation on use of force when the department also has a civilian review board, supporting contingency effects. Journal: Public Management Review Pages: 1682-1704 Issue: 11 Volume: 24 Year: 2022 Month: 11 X-DOI: 10.1080/14719037.2021.1916066 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1916066 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:11:p:1682-1704 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1937294_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Sanghee Park Author-X-Name-First: Sanghee Author-X-Name-Last: Park Title: Gendered leadership during the COVID-19 pandemic: how democracy and representation moderate leadership effectiveness Abstract: This article investigates whether and how gendered leadership makes a difference in dealing with the COVID-19 pandemic. The country-level variances in the initial trajectories provide a unique comparative setting that allows us to examine the link between leadership and performance, moderated by institutional contexts – democracy and representation. Using daily panel data over the first half of the year 2020 across OECD countries, I find that women-led countries show epidemiologic patterns different from male-led countries. The effect of gendered leadership was contingent on the maturity of democracy and the degree of gender representation in both parliament and bureaucracy. Journal: Public Management Review Pages: 1802-1823 Issue: 11 Volume: 24 Year: 2022 Month: 11 X-DOI: 10.1080/14719037.2021.1937294 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1937294 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:11:p:1802-1823 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1942531_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Florian Keppeler Author-X-Name-First: Florian Author-X-Name-Last: Keppeler Author-Name: Ulf Papenfuß Author-X-Name-First: Ulf Author-X-Name-Last: Papenfuß Title: Understanding vertical pay dispersion in the public sector: the role of publicness for manager-to-worker pay ratios and interdisciplinary agenda for future research Abstract: This study introduces vertical pay dispersion, a prevailing equity issue in discussions of organizations and society, to public management research. Bridging tournament and equity theory with the publicness debate, the study analyses the role of publicness dimensions —ownership, funding, and control— for manager-to-worker pay ratios of state-owned enterprises (SOEs). The results show that, for a unique five-year data set, ownership publicness partly affects vertical pay dispersion, and the effects are moderated by city and SOE size. The study enhances the understanding of vertical pay dispersion in the public sector and offers a research agenda regarding the determinants. Journal: Public Management Review Pages: 1846-1871 Issue: 11 Volume: 24 Year: 2022 Month: 11 X-DOI: 10.1080/14719037.2021.1942531 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1942531 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:11:p:1846-1871 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1909347_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Catherine Farrell Author-X-Name-First: Catherine Author-X-Name-Last: Farrell Author-Name: Dave McKenna Author-X-Name-First: Dave Author-X-Name-Last: McKenna Author-Name: Matt Wall Author-X-Name-First: Matt Author-X-Name-Last: Wall Title: Setting the stage: scenic design and observers’ perceptions of the quality of public governance meetings Abstract: Whilst the importance of securing effective governance has been widely researched, seating configurations and the design of governance settings have not. Taking a dramaturgical perspective, this paper uses the conceptual language of scenic design to examine the relationship between meeting size, seating configurations, actor positioning and perceptions of public governance quality in UK council meetings. Using both quantitative and qualitative data, the paper finds strong support that those involved in public governance feel that seating configurations and actor positioning are important considerations and that these factors can help to explain variation in perceptions of meetings’ public governance quality. Journal: Public Management Review Pages: 1663-1681 Issue: 11 Volume: 24 Year: 2022 Month: 11 X-DOI: 10.1080/14719037.2021.1909347 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1909347 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:11:p:1663-1681 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1945668_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Young Joo Park Author-X-Name-First: Young Joo Author-X-Name-Last: Park Author-Name: Jiahuan Lu Author-X-Name-First: Jiahuan Author-X-Name-Last: Lu Author-Name: Jongmin Shon Author-X-Name-First: Jongmin Author-X-Name-Last: Shon Title: Does non-profit commercialization help reduce social inequality? Revisiting the cross-subsidization hypothesis Abstract: The non-profit sector has a long history of serving vulnerable people and promoting social equity. The growing reliance on commercial income in the non-profit sector has aroused wide concern about mission drift and the loss of identity. The cross-subsidization hypothesis is often used to justify non-profit commercialization, but this hypothesis has not been subject to many empirical tests. This study examines how non-profit hospitals’ commercial income affects their provision of community benefits. The results indicate that hospitals with more commercial income provide less unprofitable programmes to serve disadvantaged groups and reduce health disparities. Journal: Public Management Review Pages: 1957-1979 Issue: 12 Volume: 24 Year: 2022 Month: 12 X-DOI: 10.1080/14719037.2021.1945668 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1945668 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:12:p:1957-1979 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1942532_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Hong Qiu Author-X-Name-First: Hong Author-X-Name-Last: Qiu Author-Name: Samia Chreim Author-X-Name-First: Samia Author-X-Name-Last: Chreim Title: A tension lens for understanding public innovation diffusion processes Abstract: How do public servants diffuse public innovations in a bureaucratic and political environment that is fraught with tensions? Through a longitudinal case study, this research explores how tension management evolves with regard to two tensions observed in the diffusion process: control versus resistance and competing interests among stakeholders. Drawing upon three theoretical perspectives (contingency, paradox, and dialectic), the study shows that tension management strategies often evolve from simple to complex through a mechanism of joint learning. This study moves away from a traditional approach that considers tensions as barriers and argues that tensions can be engaged to move innovations forward. Journal: Public Management Review Pages: 1873-1893 Issue: 12 Volume: 24 Year: 2022 Month: 12 X-DOI: 10.1080/14719037.2021.1942532 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1942532 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:12:p:1873-1893 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1960735_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Daniel L. Fay Author-X-Name-First: Daniel L. Author-X-Name-Last: Fay Author-Name: Abby Kinch Author-X-Name-First: Abby Author-X-Name-Last: Kinch Author-Name: Frances S. Berry Author-X-Name-First: Frances S. Author-X-Name-Last: Berry Title: Explaining interstate military friendly policy diffusion across U.S. universities: uncovering vertical-diagonal diffusion Abstract: This article examines the diffusion of diversity management policies across large state bureaucracies that operate in a national marketplace of ideas. We analyze organizational antecedents and horizontal, vertical, and vertical-diagonal diffusion mechanisms associated with the degree of diversity management convergence among research universities from 2008-2016. Findings suggest the long-theorized, but rarely measured, non-linear pattern of diffusion explains organizational adoptions and the degree of policy convergence across the system. We also show a vertical-diagonal process whereby policy spills over to influence policy choices in other lower-level governance systems. This spillover may explain how organizations make policy decisions in complex governance arrangements. Journal: Public Management Review Pages: 2053-2078 Issue: 12 Volume: 24 Year: 2022 Month: 12 X-DOI: 10.1080/14719037.2021.1960735 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1960735 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:12:p:2053-2078 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1945665_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Ane Grubb Author-X-Name-First: Ane Author-X-Name-Last: Grubb Author-Name: Morten Frederiksen Author-X-Name-First: Morten Author-X-Name-Last: Frederiksen Title: Speaking on behalf of the vulnerable? Voluntary translations of citizen needs to policy in community co-production Abstract: Vulnerable citizens often depend on volunteers or others to translate their needs into relevant concerns for policy makers. This is particularly so in the context of co-production of public service provision. However, knowledge of how this translation works in practice is scarce. Based on a qualitative study of co-production activities targeting vulnerable elderly citizens and refugees, this paper explores volunteers’ translations of citizen needs and identifies two forms of failure: entangled translations fail because municipal staff suspect volunteers of justifying volunteer interests as citizen needs, while restricted translations fail to justify citizen needs as collective concerns because volunteers draw excessively on anecdotal formats. Journal: Public Management Review Pages: 1894-1913 Issue: 12 Volume: 24 Year: 2022 Month: 12 X-DOI: 10.1080/14719037.2021.1945665 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1945665 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:12:p:1894-1913 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1963823_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Yousueng Han Author-X-Name-First: Yousueng Author-X-Name-Last: Han Author-Name: Shui Yan Tang Author-X-Name-First: Shui Yan Author-X-Name-Last: Tang Title: How quality reporting reduces accountability deficit and overload Abstract: A critical issue in public accountability is how to reduce chances for dysfunctionalities. This research addresses it by examining both theoretically and empirically how quality reporting may reduce accountability deficit and overload in a multi-principal setting. Analyses of data from the Program Assessment Rating Tool (PART) during the Bush Administration show that programs exhibiting higher reporting quality attained higher performance ratings, which, in turn, led to larger budgetary recommendations. Higher reporting quality also helped reduce the differences between presidential and congressional budgetary decisions. This article contributes to developing a contingent, process-based theory of public accountability. Journal: Public Management Review Pages: 2079-2100 Issue: 12 Volume: 24 Year: 2022 Month: 12 X-DOI: 10.1080/14719037.2021.1963823 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1963823 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:12:p:2079-2100 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1945666_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Yonghua Zou Author-X-Name-First: Yonghua Author-X-Name-Last: Zou Author-Name: Wanxia Zhao Author-X-Name-First: Wanxia Author-X-Name-Last: Zhao Title: Neighbourhood governance during the COVID-19 lockdown in Hangzhou: coproduction based on digital technologies Abstract: With the digital technologies boom, theories and practices regarding coproduction have evolved. We developed an analytical framework to reveal the theoretical relationship between digital technologies and coproduction; we then employed the case of neighbourhood governance during the COVID-19 lockdown in Hangzhou to illustrate this framework. The case study shows that the stakeholders had utilized digital technologies as an instrument in many ways to exercise coproduction, and then protected neighbourhood health and created public value. This research not only deepens the theoretical understanding of coproduction, but it also contributes a neighbourhood-level solution for the global war against the COVID-19 pandemic. Journal: Public Management Review Pages: 1914-1932 Issue: 12 Volume: 24 Year: 2022 Month: 12 X-DOI: 10.1080/14719037.2021.1945666 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1945666 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:12:p:1914-1932 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1955953_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Yujin Choi Author-X-Name-First: Yujin Author-X-Name-Last: Choi Author-Name: Harin Woo Author-X-Name-First: Harin Author-X-Name-Last: Woo Title: Understanding diverse types of performance information use: evidence from an institutional isomorphism perspective Abstract: Drawing on institutional theory, this study examines coercive, normative, and mimetic forces to explain the conditions under which different types of performance information are used. This study employs a series of empirical models using data from surveys of South Korean public service organizations (2017–2018). The results suggest that institutional isomorphism differently influences public organizations’ performance information use. Whereas coercive pressure is positively involved in financial support and resources, normative pressure is negatively connected with project management and resource allocation. Other critical factors such as leadership, information availability, and developmental culture also matter to performance information use. Journal: Public Management Review Pages: 2033-2052 Issue: 12 Volume: 24 Year: 2022 Month: 12 X-DOI: 10.1080/14719037.2021.1955953 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1955953 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:12:p:2033-2052 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1955951_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Sungyoon Lee Author-X-Name-First: Sungyoon Author-X-Name-Last: Lee Author-Name: Gang Chen Author-X-Name-First: Gang Author-X-Name-Last: Chen Title: Understanding financial resilience from a resource-based view: Evidence from US state governments Abstract: To sustain government services in times of disruptions, it is important to enhance the financial resilience of the government. This study explains the relationship between an organization’s financial resilience and its financial, human, and political resources using the framework of the resource-based view theory (RBV). The results show that the effect of government resources on financial resilience differs depending on the type of resources. Overall, while it is found that an increase in financial and human resources positively relates to financial resilience, an abundance of political resources negatively relates to resilience; and these findings are evident in the short-run model. Journal: Public Management Review Pages: 1980-2003 Issue: 12 Volume: 24 Year: 2022 Month: 12 X-DOI: 10.1080/14719037.2021.1955951 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1955951 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:12:p:1980-2003 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1955952_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Zheng Yang Author-X-Name-First: Zheng Author-X-Name-Last: Yang Author-Name: Yana Lu Author-X-Name-First: Yana Author-X-Name-Last: Lu Title: Exploring network mechanisms to organizations’ influence reputation: a case of collaborative disaster response Abstract: This study examines the different mechanisms through which network configurations explain organizations' influence reputation in a collaborative disaster response network. Using network data collected from public and non-profit organizations who participated in the disaster response of 2016 Jiangsu Tornado, the study finds that organizations’ influence reputation is explained both by how well organizations are connected in the network (connectivity degree), and with whom they are connected (composition of ego networks). Evidence from two types of network ties (communication and coordination) in the disaster response highlights the different effects of network configurations associated with different levels of network activities. Journal: Public Management Review Pages: 2004-2032 Issue: 12 Volume: 24 Year: 2022 Month: 12 X-DOI: 10.1080/14719037.2021.1955952 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1955952 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:12:p:2004-2032 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1945667_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Forrest V. Morgeson III Author-X-Name-First: Forrest V. Author-X-Name-Last: Morgeson III Author-Name: Pratyush Nidhi Sharma Author-X-Name-First: Pratyush Nidhi Author-X-Name-Last: Sharma Author-Name: Udit Sharma Author-X-Name-First: Udit Author-X-Name-Last: Sharma Author-Name: G. Tomas M. Hult Author-X-Name-First: G. Tomas M. Author-X-Name-Last: Hult Title: Partisan bias and citizen satisfaction, confidence, and trust in the U.S. Federal Government Abstract: While the U.S. federal government has adopted myriad initiatives mandating collection of citizen evaluations of its services, scant research exists into how prior biases such as those arising from political partisanship affect these performance metrics. In this study, we examine a multi-year sample asking U.S. citizens about their experiences with federal government services (n = 8,341). Guided by motivated reasoning theory, the results show that partisanship affects citizen satisfaction, confidence, and trust in the federal government during both Democratic (2015–2016) and Republican (2017–2018) presidential administrations. However, the results indicate an asymmetric ‘president-in-power’ effect, complicating efforts to interpret this data dynamically and over time as power changes hands. Journal: Public Management Review Pages: 1933-1956 Issue: 12 Volume: 24 Year: 2022 Month: 12 X-DOI: 10.1080/14719037.2021.1945667 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1945667 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:12:p:1933-1956 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1937684_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Noortje de Boer Author-X-Name-First: Noortje Author-X-Name-Last: de Boer Author-Name: Nadine Raaphorst Author-X-Name-First: Nadine Author-X-Name-Last: Raaphorst Title: Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce Abstract: A dominant assumption in the street-level bureaucracy literature is that bureaucrats’ discretion is curtailed by automated systems. Drawing on survey and factual data (n = 549) from Dutch inspectors, we test the effect of automation on enforcement style and whether this can be explained by discretion-as-perceived. Our results show that automation (1) increases bureaucrats’ legal and accommodation style; (2) discretion-as-perceived does not mediate this effect; but (3) automation does decrease discretion-as-perceived. The main implication is that we do not find empirical evidence for curtailment and future research should move beyond discretion to understand effects of digital systems on bureaucrats’ behaviour. Journal: Public Management Review Pages: 42-62 Issue: 1 Volume: 25 Year: 2023 Month: 01 X-DOI: 10.1080/14719037.2021.1937684 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1937684 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:1:p:42-62 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1960737_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Wendy Phillips Author-X-Name-First: Wendy Author-X-Name-Last: Phillips Author-Name: Jens K. Roehrich Author-X-Name-First: Jens K. Author-X-Name-Last: Roehrich Author-Name: Dharm Kapletia Author-X-Name-First: Dharm Author-X-Name-Last: Kapletia Title: Responding to information asymmetry in crisis situations: innovation in the time of the COVID-19 pandemic Abstract: Crises test the resilience of public service organizations. Healthcare providers must respond and innovate within tight constraints to address challenges. Presenting COVID-19 as a knowable unknown (black swan event), we adopt information processing theory to investigate how healthcare providers and their suppliers address information asymmetry to support decision-making. Building on primary and secondary datasets, we demonstrate managers were innovating internal structural responses. For black swan events, in-house ‘intelligent clients’ are intrinsic not only in managing information uncertainty associated with early stages of the crisis, but also in addressing information equivocality and joint decision-making with other organizations associated with implementing solutions. Journal: Public Management Review Pages: 175-198 Issue: 1 Volume: 25 Year: 2023 Month: 01 X-DOI: 10.1080/14719037.2021.1960737 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1960737 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:1:p:175-198 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1937685_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: David Feltenius Author-X-Name-First: David Author-X-Name-Last: Feltenius Author-Name: Jessika Wide Author-X-Name-First: Jessika Author-X-Name-Last: Wide Title: Conservation or disappearance? The public provider of home care services in a system of choice Abstract: This article aims to analyse the position of the public provider (i.e. share of recipients) of home-care services in Swedish municipalities with marketization: a system of choice. Following the literature, an assumption is that the public provider has difficulties in surviving the competition with private home-care providers. In addition, the relevancy of this assumption could differ between different municipal settings. To test this assumption, we use statistical analysis. The main result is that the public provider is a ‘strong player’ in most municipalities experiencing marketization. However, there exists a variation in this respect – the position varies between municipalities. Journal: Public Management Review Pages: 63-83 Issue: 1 Volume: 25 Year: 2023 Month: 01 X-DOI: 10.1080/14719037.2021.1937685 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1937685 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:1:p:63-83 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1937686_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Emma Ek Österberg Author-X-Name-First: Emma Author-X-Name-Last: Ek Österberg Author-Name: Jenny de Fine Licht Author-X-Name-First: Jenny Author-X-Name-Last: de Fine Licht Title: Beyond auditor and auditee: exploring the governance of performance in eldercare Abstract: Auditing is a key tool for governing performance. Informed by the ‘audit trail logic’ this article takes a micro-perspective on auditing in which the auditees play an active role. Using the case of eldercare, it explores what actors do as they take part in audits and how they make sense of the underlying logic. Findings reveal that the roles of auditor and auditee may not only shift between audits, but also blur during audit activities. Therefore, this article contributes to public performance literature and practice by empirically showing how actors involved in an audit negotiate a shared understanding of performance. Journal: Public Management Review Pages: 84-103 Issue: 1 Volume: 25 Year: 2023 Month: 01 X-DOI: 10.1080/14719037.2021.1937686 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1937686 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:1:p:84-103 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1969778_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: The Editors Title: Correction Journal: Public Management Review Pages: 199-199 Issue: 1 Volume: 25 Year: 2023 Month: 01 X-DOI: 10.1080/14719037.2021.1969778 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1969778 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:1:p:199-199 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1942534_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Roman Kislov Author-X-Name-First: Roman Author-X-Name-Last: Kislov Author-Name: Kath Checkland Author-X-Name-First: Kath Author-X-Name-Last: Checkland Author-Name: Paul M. Wilson Author-X-Name-First: Paul M. Author-X-Name-Last: Wilson Author-Name: Susan J. Howard Author-X-Name-First: Susan J. Author-X-Name-Last: Howard Title: ‘Real-world’ priority setting for service improvement in English primary care: a decentred approach Abstract: This article develops an analysis of population-level priority setting informed by Bevir’s decentred theory of governance and drawing on a qualitative study of priority setting for service improvement conducted in the complex multi-layered governance context of English primary care. We show how powerful actors, operating at the meso-level, utilize pluralistic and contradictory elements of complex governance networks to discursively construct, legitimize and enact service improvement priorities. Our analysis highlights the role of situated agency in integrating top-down, bottom-up and horizontal influences on priority setting, which leads to variation in local priorities despite the continuous presence of strong hierarchical influences. Journal: Public Management Review Pages: 150-174 Issue: 1 Volume: 25 Year: 2023 Month: 01 X-DOI: 10.1080/14719037.2021.1942534 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1942534 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:1:p:150-174 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1930122_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Peter Eckersley Author-X-Name-First: Peter Author-X-Name-Last: Eckersley Author-Name: Anthony Flynn Author-X-Name-First: Anthony Author-X-Name-Last: Flynn Author-Name: Laurence Ferry Author-X-Name-First: Laurence Author-X-Name-Last: Ferry Author-Name: Katarzyna Lakoma Author-X-Name-First: Katarzyna Author-X-Name-Last: Lakoma Title: Austerity, political control and supplier selection in English local government: implications for autonomy in multi-level systems Abstract: Analysis of 60,000 contracts awarded by English councils between 2015–19 reveals that austerity constraints are a key predictor of councils outsourcing services to for-profit suppliers, regardless of their political control. Conservative Party-controlled councils are also more likely to contract with for-profit suppliers, although we found no link between Labour-controlled councils and not-for-profit suppliers, nor evidence that political or budgetary factors influence whether councils contract with providers based in their own region. We argue that centrally imposed funding cuts, and a belief that for-profit suppliers represent a cheaper option, could be overriding Labour Party councils’ ideological preference for not-for-profit providers. Journal: Public Management Review Pages: 1-21 Issue: 1 Volume: 25 Year: 2023 Month: 01 X-DOI: 10.1080/14719037.2021.1930122 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1930122 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:1:p:1-21 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1937683_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Deneen M. Hatmaker Author-X-Name-First: Deneen M. Author-X-Name-Last: Hatmaker Author-Name: Shahidul Hassan Author-X-Name-First: Shahidul Author-X-Name-Last: Hassan Title: When do women receive managerial support? The effects of gender congruence and the manager-employee relationship Abstract: This article examines the impact of manager-employee gender similarity on supportive leadership behaviours by public managers. Following prior research, we hypothesize that women with female managers are likely to report more leadership support than women with male managers and that this relationship will be moderated by the quality of the manager-employee relationship. Analysing multi-source survey data collected from a state agency, we find support for the gender-similarity effect. We also find a positive relationship between manager-employee relationship quality and supportive leadership behaviour. However, we do not find any support for the hypothesized moderation effect of the manager-employee relationship quality. Journal: Public Management Review Pages: 22-41 Issue: 1 Volume: 25 Year: 2023 Month: 01 X-DOI: 10.1080/14719037.2021.1937683 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1937683 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:1:p:22-41 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1942533_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Erna Ruijer Author-X-Name-First: Erna Author-X-Name-Last: Ruijer Author-Name: Justien Dingelstad Author-X-Name-First: Justien Author-X-Name-Last: Dingelstad Author-Name: Albert Meijer Author-X-Name-First: Albert Author-X-Name-Last: Meijer Title: Studying complex systems through design interventions Probing open government data ecosystems in the Netherlands Abstract: Recently, we have seen a rising interest in the study of complex systems in public administration. This paper demonstrates how specific design interventions, also referred to as ‘probes’, can be used to investigate complex systems. The value of this strategy is demonstrated by probing three open data ecosystems in the Netherlands. The probes produce a new understanding of the interrelations between underlying patterns and dynamics of open government data practices. Our research shows that probing is a promising research strategy that can produce rigorous academic knowledge on the underlying patterns and dynamics of complex systems in public administration. Journal: Public Management Review Pages: 129-149 Issue: 1 Volume: 25 Year: 2023 Month: 01 X-DOI: 10.1080/14719037.2021.1942533 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1942533 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:1:p:129-149 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1942529_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Charles Conteh Author-X-Name-First: Charles Author-X-Name-Last: Conteh Author-Name: Brittany Harding Author-X-Name-First: Brittany Author-X-Name-Last: Harding Title: Boundary-spanning in public value co-creation through the lens of multilevel governance Abstract: The prospects and challenges of boundary-spanning public value co-creation are one of the quintessential features of public management in the current age of complexity. This paper argues that boundary-spanning takes on a heightened salience in multilevel jurisdictions where actors must not only navigate the horizontal contours of inter-organizational relations but also vertical tiers of jurisdiction in pursuit of joint action. Drawing insights from the multilevel governance literature, and using Canada's recent Innovation Superclusters Initiative as case study, the paper sheds some light on how public managers and policy entrepreneurs navigate strategically across boundaries in federal and other multitiered systems. Journal: Public Management Review Pages: 104-128 Issue: 1 Volume: 25 Year: 2023 Month: 01 X-DOI: 10.1080/14719037.2021.1942529 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1942529 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:1:p:104-128 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1963824_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Galia Cohen Author-X-Name-First: Galia Author-X-Name-Last: Cohen Author-Name: Nissim Cohen Author-X-Name-First: Nissim Author-X-Name-Last: Cohen Title: Understanding street‐level bureaucrats’ informal collaboration: Evidence from police officers across the jurisdictional divide Abstract: We explore the conditions under which informal collaborations between street-level bureaucrats (SLBs) emerge and the motivations for them. From our analysis of 68 interviews with law enforcement officers from 26 law enforcement agencies in a large metropolitan area in Texas, we identified four themes, representing a mix of altruistic and self-interest considerations: 1) ineffective formal collaboration practices, 2) personal and institutional trust, 3) the balance of power between the collaborators, and 4) a supportive management. We contribute to the literature by demonstrating how informal ‘bottom-up’ practices allow SLBs to overcome the constraining ‘jurisdictional divide’ and achieve better work outcomes. Journal: Public Management Review Pages: 224-242 Issue: 2 Volume: 25 Year: 2023 Month: 02 X-DOI: 10.1080/14719037.2021.1963824 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1963824 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:2:p:224-242 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1972685_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Márcia R. C. Santos Author-X-Name-First: Márcia R. C. Author-X-Name-Last: Santos Author-Name: Raul M. S. Laureano Author-X-Name-First: Raul M. S. Author-X-Name-Last: Laureano Title: Developing a vulnerability-based conceptual model for managing risk in non-profit projects: a multicase study in a European country Abstract: This study examined theories and concepts related to the enactment of strategic project risk management in non-profit organizations. A vulnerability-based conceptual model VBCM was developed that shows how risk management behaviours can help non-profit managers deal with complex interorganizational factors and uncertainty in projects’ contexts for ensuring the desired social impacts stakeholders expect. Three main vulnerabilities – finances, human relationships and alliances – arise from the challenges non-profits face when attracting and retaining human and material resources and building cooperative relationships within local contexts in order to achieve projects’ social goals. Journal: Public Management Review Pages: 313-339 Issue: 2 Volume: 25 Year: 2023 Month: 02 X-DOI: 10.1080/14719037.2021.1972685 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1972685 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:2:p:313-339 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1974713_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Julia Galwa Author-X-Name-First: Julia Author-X-Name-Last: Galwa Author-Name: Rick Vogel Author-X-Name-First: Rick Author-X-Name-Last: Vogel Title: In search of legitimacy: conflicting logics and identities of management consultants in public administration Abstract: Management consultants are often hidden and therefore understudied actors in public administration. Building on institutional and social identity theory, we investigate consultants’ identity work in search of legitimacy as knowledge providers in the public sector. We substantiate our theoretical reasoning with 43 semi-structured interviews with consultants and clients and extract four social identities of consultants, only one of which complies with what the literature commonly considers a management consultant in the public sector. Our study extracts new patterns of identity work and shows how they help actors in need of legitimacy to cope with the institutional complexity of public administration. Journal: Public Management Review Pages: 404-428 Issue: 2 Volume: 25 Year: 2023 Month: 02 X-DOI: 10.1080/14719037.2021.1974713 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1974713 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:2:p:404-428 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1972682_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Andrew Sullivan Author-X-Name-First: Andrew Author-X-Name-Last: Sullivan Author-Name: Saerim Kim Author-X-Name-First: Saerim Author-X-Name-Last: Kim Author-Name: David Lee Author-X-Name-First: David Author-X-Name-Last: Lee Title: Applying organizational density to local public service performance: separating homeless service outcomes from outputs Abstract: What happens to local services’ performance when service-provider density increases in a community? The answer is difficult. To explore how density relates to multiple aspects of performance, this study aims to examine the effects of service-providers’ density on service outputs and policy outcomes. Using a panel dataset of local homeless service planning bodies, the Continuum of Care Programme, we found that service outputs improved; however, the prevalence of homelessness did not decrease. Drawing upon organizational density theory, our findings contribute to the extant knowledge on public management by exploring how service-provider density relates to service outputs and policy outcomes separately. Journal: Public Management Review Pages: 262-285 Issue: 2 Volume: 25 Year: 2023 Month: 02 X-DOI: 10.1080/14719037.2021.1972682 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1972682 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:2:p:262-285 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1972683_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Shiming Zheng Author-X-Name-First: Shiming Author-X-Name-Last: Zheng Author-Name: Hongxia Li Author-X-Name-First: Hongxia Author-X-Name-Last: Li Author-Name: Hao Sun Author-X-Name-First: Hao Author-X-Name-Last: Sun Title: Crisis lifecycle, policy response, and policy effectiveness Abstract: The dimension of time has been neglected in the practice and research of public administration for decades. By developing a framework to guide the quantification and operationalization of the crisis lifecycle model, this study explores how the timing, sequence, and tempo of government policy response impact policy effectiveness. Quantitative analysis of COVID-19-related data in 152 countries/regions from 1 January to 31 July 2020 shows that direct policies on curtailing infection sources in the early outbreak stage are key to controlling the pandemic. This article concludes by identifying different time tactics that may help policymakers improve strategic decision-making. Journal: Public Management Review Pages: 286-312 Issue: 2 Volume: 25 Year: 2023 Month: 02 X-DOI: 10.1080/14719037.2021.1972683 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1972683 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:2:p:286-312 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1963821_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Francesca Manes-Rossi Author-X-Name-First: Francesca Author-X-Name-Last: Manes-Rossi Author-Name: Isabel Brusca Author-X-Name-First: Isabel Author-X-Name-Last: Brusca Author-Name: Rebecca Levy Orelli Author-X-Name-First: Rebecca Levy Author-X-Name-Last: Orelli Author-Name: Peter C. Lorson Author-X-Name-First: Peter C. Author-X-Name-Last: Lorson Author-Name: Ellen Haustein Author-X-Name-First: Ellen Author-X-Name-Last: Haustein Title: Features and drivers of citizen participation: Insights from participatory budgeting in three European cities Abstract: Participatory budgeting (PB) is a relatively novel approach to the allocation of funds which allows ordinary citizens to become directly involved in how local government money is spent. This study identifies and examines the features and drivers of PB that incentivize citizen participation and the co-production of public services. Our analysis takes a fresh approach by setting PB initiatives in an innovative frame combining a paradigm of ‘ideal’ types of PB and their diachronic constituent phases. The results provide insights for both scholars and policy makers on the key features and drivers of citizen participation through PB. Journal: Public Management Review Pages: 201-223 Issue: 2 Volume: 25 Year: 2023 Month: 02 X-DOI: 10.1080/14719037.2021.1963821 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1963821 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:2:p:201-223 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1972704_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Ellen Haustein Author-X-Name-First: Ellen Author-X-Name-Last: Haustein Author-Name: Peter C. Lorson Author-X-Name-First: Peter C. Author-X-Name-Last: Lorson Title: Co-creation and co-production in municipal risk governance – A case study of citizen participation in a German city Abstract: Municipal risk governance requires a communication-oriented approach that involves citizens in order to foster risk resilience. This study argues that citizen participation mechanisms enable citizens to co-create and co-produce risk governance. The paper draws on the case of a German city, including 45 interviews with experts from the municipality’s administration. The results indicate that citizens play a vital role in the risk identification and risk management of institutional and social, collective risks by providing time, information, and other resources. Specific citizen participation mechanisms can even help to handle system risks by fostering acceptance and loyalty. Journal: Public Management Review Pages: 376-403 Issue: 2 Volume: 25 Year: 2023 Month: 02 X-DOI: 10.1080/14719037.2021.1972704 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1972704 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:2:p:376-403 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1972703_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Bernd W. Wirtz Author-X-Name-First: Bernd W. Author-X-Name-Last: Wirtz Author-Name: Pascal R. M. Kubin Author-X-Name-First: Pascal R. M. Author-X-Name-Last: Kubin Author-Name: Jan C. Weyerer Author-X-Name-First: Jan C. Author-X-Name-Last: Weyerer Title: Business model innovation in the public sector: an integrative framework Abstract: Business model innovation (BMI) is a well-established approach to adapt structures, activities, and services to dynamic environments. Increasing digitization and changing stakeholder demands put pressure on public organizations to adjust their business models (BMs). However, public BMI research is fragmented and lacks conceptual sophistication. Drawing on an analysis of BMI studies and supplementary public management literature, our study develops an integrative framework representing the underlying public value-oriented BM structure that can be innovated through democratically driven BMI processes. Our framework specifies public BMI and serves as a guide for research and practice by providing implications for improving public value. Journal: Public Management Review Pages: 340-375 Issue: 2 Volume: 25 Year: 2023 Month: 02 X-DOI: 10.1080/14719037.2021.1972703 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1972703 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:2:p:340-375 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1974714_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Jin Kim Author-X-Name-First: Jin Author-X-Name-Last: Kim Author-Name: Hyejin Kang Author-X-Name-First: Hyejin Author-X-Name-Last: Kang Author-Name: Kyungeun Lee Author-X-Name-First: Kyungeun Author-X-Name-Last: Lee Title: Transformational-transactional leadership and unethical pro-organizational behavior in the public sector: does public service motivation make a difference? Abstract: This study focuses on a unique phenomenon known as ‘unethical pro-organizational behaviour (UPB)’ that an explicit discussion on it is rarely present within public administration. We investigate the role of transactional and transformational leadership on UPB in the public sector using survey data on 4,166 bureaucrats in South Korea. Also, we explore how public service motivation (PSM) moderates the relationship between leadership and UPB. The results reveal that transactional leadership is positively related to followers’ UPB. On the other hand, transformational leadership has a curvilinear relationship (inverted U-shaped) with employees’ UPB. These findings show that followers’ unethical behaviour for the sake of organization is vulnerable to the leaders’ influence, but the direction of impact may vary depending on their leadership style. Moreover, we find that PSM moderates the relationship between two different leadership styles and follower’s UPB. These results imply that individual civil servants, even if their behaviours are under the great influence of leaders, can control UPB through public service identity. Journal: Public Management Review Pages: 429-458 Issue: 2 Volume: 25 Year: 2023 Month: 02 X-DOI: 10.1080/14719037.2021.1974714 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1974714 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:2:p:429-458 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1972681_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20220907T060133 git hash: 85d61bd949 Author-Name: Helen Dickinson Author-X-Name-First: Helen Author-X-Name-Last: Dickinson Author-Name: Sophie Yates Author-X-Name-First: Sophie Author-X-Name-Last: Yates Title: From external provision to technological outsourcing: lessons for public sector automation from the outsourcing literature Abstract: Automation is not new, but the possibilities for automation have been significantly expanded in recent years through advancements in artificial intelligence. Such technologies may drive some improvements, although they are not without risk and we lack a solid evidence base to suggest the implications of these changes. Framing AI supported automation as ‘technological outsourcing’, we draw on the well-established outsourcing literature to derive lessons about the possible implications of public sector automation and outline some principles that agencies can use to assist in their decision-making about whether to invest in automation of particular processes. Journal: Public Management Review Pages: 243-261 Issue: 2 Volume: 25 Year: 2023 Month: 02 X-DOI: 10.1080/14719037.2021.1972681 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1972681 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:2:p:243-261 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1978759_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Morten Frederiksen Author-X-Name-First: Morten Author-X-Name-Last: Frederiksen Author-Name: Ane Grubb Author-X-Name-First: Ane Author-X-Name-Last: Grubb Title: The politics of insufficiency: ambivalence and boundary work in the co-production of welfare services Abstract: In the public and scientific discourse on welfare innovation and new public governance, community coproduction is thought to combine the best elements of the public and voluntary sectors, hence creating better and more efficient responses to social need. However, coproduction also blurs sectoral boundaries, potentially mixing incompatible practices, values and goals. In this paper, we investigate how volunteers and public sector employees experience and handle the coproduction ambivalence that results from cross-sector incompatibility. The paper is based on interviews and ethnographic fieldwork on welfare coproduction among managers, employees and volunteers in a large Danish municipality. Journal: Public Management Review Pages: 501-521 Issue: 3 Volume: 25 Year: 2023 Month: 03 X-DOI: 10.1080/14719037.2021.1978759 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1978759 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:3:p:501-521 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1991665_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tony Bovaird Author-X-Name-First: Tony Author-X-Name-Last: Bovaird Author-Name: Elke Loeffler Author-X-Name-First: Elke Author-X-Name-Last: Loeffler Author-Name: Sophie Yates Author-X-Name-First: Sophie Author-X-Name-Last: Yates Author-Name: Gregg Van Ryzin Author-X-Name-First: Gregg Author-X-Name-Last: Van Ryzin Author-Name: John Alford Author-X-Name-First: John Author-X-Name-Last: Alford Title: International survey evidence on user and community co-delivery of prevention activities relevant to public services and outcomes Abstract: This study compares surveys of user and community co-delivery of prevention activities internationally, exploring both the level of co-delivery, as revealed by citizens, and the characteristics of those citizens most likely to co-produce. It draws upon a baseline survey of five EU countries in 2008, more recent updates from two of these countries in 2012 and 2014, and a similar survey in Australia in 2014. Although there are many differences in detail, the results are quite consistent in relation to most key issues and provide a unique quantitative insight into the characteristics of co-delivery behaviour by citizens. Journal: Public Management Review Pages: 657-679 Issue: 3 Volume: 25 Year: 2023 Month: 03 X-DOI: 10.1080/14719037.2021.1991665 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1991665 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:3:p:657-679 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1985317_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: J. Travis Bland Author-X-Name-First: J. Travis Author-X-Name-Last: Bland Author-Name: Adam M. Williams Author-X-Name-First: Adam M. Author-X-Name-Last: Williams Author-Name: Nicole Albertson Author-X-Name-First: Nicole Author-X-Name-Last: Albertson Title: Job-fit and high-performance versus high-empowerment HR: moderators of the PSM—organizational commitment relationship Abstract: Research has not given enough attention to the contextual factors that interact with public service motivation (PSM) and moderate its impact (i.e. enhance or suppress its virtuous effects). The management of those factors is fundamentally a question of how PSM interacts with particular HR practices. As such, this study tests the differential effects of PSM on organizational commitment as a function of differing practices. Utilizing survey data from a Central Illinois municipality, it examines the moderation effects of job fulfilment (i.e. job fit evidence), high-performance HR, and high-empowerment HR. The findings show that high-empowerment practices strengthen the PSM – organizational commitment relationship. Journal: Public Management Review Pages: 575-600 Issue: 3 Volume: 25 Year: 2023 Month: 03 X-DOI: 10.1080/14719037.2021.1985317 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1985317 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:3:p:575-600 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1988270_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kwang Bin Bae Author-X-Name-First: Kwang Bin Author-X-Name-Last: Bae Title: The differing effects of individual- and group-based pay for performance on employee satisfaction: the role of the perceived fairness of performance evaluations Abstract: This study examines the varied effects of individual-based pay for performance and group-based pay for performance on three measures of employee satisfaction: pay satisfaction, organizational satisfaction, and job satisfaction in the public sector. Examining a twelve-year panel data set, this study finds that individual-based pay for performance has a significantly positive relationship with organizational and job satisfaction, but group-based pay for performance has a significantly negative relationship with pay satisfaction. Meanwhile, the results show that the perceived fairness of performance evaluations has significantly positive relationships with pay satisfaction, organizational satisfaction, and job satisfaction. Journal: Public Management Review Pages: 601-619 Issue: 3 Volume: 25 Year: 2023 Month: 03 X-DOI: 10.1080/14719037.2021.1988270 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1988270 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:3:p:601-619 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1980290_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jinhai Yu Author-X-Name-First: Jinhai Author-X-Name-Last: Yu Title: Agency autonomy, public service motivation, and organizational performance Abstract: While agency theory predicts mixed impacts of agency autonomy on organizational performance conditioned by result-based controls, stewardship theory predicts positive effects. This study contrasts the two views by introducing public service motivation (PSM) to this debate. As the PSM increases, the employees move closer to the ideal type of stewards, and thus agency autonomy should have a larger impact on organizational performance. Using the 2005 and 2010 Merit Principles Surveys, the empirical tests support this proposition. This study bridges the literature on agency autonomy and PSM by highlighting interactions between organizational structures and employee motivations in shaping organizational performance. Journal: Public Management Review Pages: 522-548 Issue: 3 Volume: 25 Year: 2023 Month: 03 X-DOI: 10.1080/14719037.2021.1980290 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1980290 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:3:p:522-548 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1974715_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jae Bok Lee Author-X-Name-First: Jae Bok Author-X-Name-Last: Lee Title: Do health vouchers broaden the choices of citizens with low socioeconomic status? An analysis of Medicaid in Brooklyn Abstract: Governments worldwide have committed to extending choices in public management to deliver services effectively; yet, how these programmes ensure equality remain unclear. This study investigated whether such programmes widened choices among different groups of citizens, focusing on Medicaid in Brooklyn, New York, in the 2000s. Information on patient admissions from the Statewide Planning Research and Cooperative System and hospitals from the American Hospital Association was analysed using a difference-in-difference-in-differences approach. Findings indicate that Medicaid programme failed to broaden the spatially confined choices of hospitals to patients with low socioeconomic status compared to non-Medicaid or uninsured groups. Journal: Public Management Review Pages: 459-476 Issue: 3 Volume: 25 Year: 2023 Month: 03 X-DOI: 10.1080/14719037.2021.1974715 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1974715 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:3:p:459-476 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1977525_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rusi Sun Author-X-Name-First: Rusi Author-X-Name-Last: Sun Author-Name: Shuyang Peng Author-X-Name-First: Shuyang Author-X-Name-Last: Peng Author-Name: Yuguo Liao Author-X-Name-First: Yuguo Author-X-Name-Last: Liao Title: Avoiding, obliging, asserting, or integrating? A survey experiment on municipal managers’ choice of conflict management strategies Abstract: The factors influencing a municipal manager’s choice of approaches to coping with a disagreement with their city council are not completely understood. This research examines two contextual factors – issue criticality and the municipal manager’s informal power – that influence the decision to use four strategies: avoiding, obliging, asserting, and integrating. Results from a survey experiment suggest issue criticality is positively associated with the integrating approach and negatively related to the obliging approach. Moreover, the municipal manager’s informal power encourages the use of the asserting style while suppressing the possibility of using the avoiding or the obliging modes. Journal: Public Management Review Pages: 477-500 Issue: 3 Volume: 25 Year: 2023 Month: 03 X-DOI: 10.1080/14719037.2021.1977525 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1977525 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:3:p:477-500 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1990591_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lorenzo Cicatiello Author-X-Name-First: Lorenzo Author-X-Name-Last: Cicatiello Author-Name: Elina De Simone Author-X-Name-First: Elina Author-X-Name-Last: De Simone Author-Name: Marcella D’Uva Author-X-Name-First: Marcella Author-X-Name-Last: D’Uva Author-Name: Giuseppe Lucio Gaeta Author-X-Name-First: Giuseppe Lucio Author-X-Name-Last: Gaeta Author-Name: Mauro Pinto Author-X-Name-First: Mauro Author-X-Name-Last: Pinto Title: Coproduction and satisfaction with online schooling during the COVID-19 pandemic: evidence from European countries Abstract: This paper investigates the effect of parents’ coproduction in online schooling on satisfaction with educational services during the COVID-19 pandemic. Using European cross country microdata from the 2020 Eurofound survey, we reveal that parents’ involvement in home schooling is strongly correlated with their satisfaction with educational services. Our results contribute to the on-going debate regarding the importance of citizens’ involvement in service delivery during the pandemic, and, in particular, on the related effects in terms of subjective satisfaction. Journal: Public Management Review Pages: 637-656 Issue: 3 Volume: 25 Year: 2023 Month: 03 X-DOI: 10.1080/14719037.2021.1990591 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1990591 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:3:p:637-656 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1988271_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marte Winsvold Author-X-Name-First: Marte Author-X-Name-Last: Winsvold Author-Name: Hilde Hatleskog Zeiner Author-X-Name-First: Hilde Hatleskog Author-X-Name-Last: Zeiner Author-Name: Sigrid Stokstad Author-X-Name-First: Sigrid Author-X-Name-Last: Stokstad Title: Short- and long-term delegation: what are the effects on politicians’ sense of control? Abstract: The ability of elected representatives to ensure that output is in line with political priorities is a core element of representative democracy. The article explores how delegation affects politicians’ sense of control over the administration, examining delegation practices in Norwegian municipalities and the effects of accountability mechanisms. We find no effects of long-term delegation but negative effects of short-term delegation, indicating that politicians have shorter time horizons than assumed by the NPM notion of strategic political leadership. The negative effects are exacerbated when councillors interact with citizens, suggesting that short-term delegation offers insufficient leeway for politicians when addressing citizen input. Journal: Public Management Review Pages: 620-636 Issue: 3 Volume: 25 Year: 2023 Month: 03 X-DOI: 10.1080/14719037.2021.1988271 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1988271 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:3:p:620-636 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1982328_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Viviana Chiu Sik Wu Author-X-Name-First: Viviana Chiu Sik Author-X-Name-Last: Wu Title: Beyond policy patrons: A ‘MADE’ framework for examining public engagement efforts of philanthropic foundations on Twitter Abstract: This study conceptualises four mechanisms—Mobilisation, Advocacy, Dialogue, and Education ('MADE')—through which foundation actors engage the public on Twitter. We analysed stakeholders targeted and message contents of more than 16,000 tweets collected from 299 Twitter accounts of U.S. community foundations during two 12-month periods. We found evidence that foundations tend to serve as 'a knowledge hub' to educate the public. Notably, the 2020 sample suggests lessened dialogic messages yet increased mobilisation and advocacy messages amid the COVID-19 pandemic and political movements. This study reveals foundations’ intermediary and shifting roles in engaging the public in times of normalcy and crisis. Journal: Public Management Review Pages: 549-574 Issue: 3 Volume: 25 Year: 2023 Month: 03 X-DOI: 10.1080/14719037.2021.1982328 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1982328 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:3:p:549-574 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2219690_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Adina Dudau Author-X-Name-First: Adina Author-X-Name-Last: Dudau Author-Name: Roula Masou Author-X-Name-First: Roula Author-X-Name-Last: Masou Author-Name: Alex Murdock Author-X-Name-First: Alex Author-X-Name-Last: Murdock Author-Name: Paul Hunter Author-X-Name-First: Paul Author-X-Name-Last: Hunter Title: Public service resilience post-Covid: Introduction to the special issue Journal: Public Management Review Pages: 681-689 Issue: 4 Volume: 25 Year: 2023 Month: 04 X-DOI: 10.1080/14719037.2023.2219690 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2219690 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:4:p:681-689 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2048686_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tomi Rajala Author-X-Name-First: Tomi Author-X-Name-Last: Rajala Author-Name: Harri Jalonen Author-X-Name-First: Harri Author-X-Name-Last: Jalonen Title: Stress tests for public service resilience: introducing the possible-worlds thinking Abstract: Tackling the COVID-19 pandemic and reverting to normal life and services requires resilience. This qualitative case study aims to help public sector managers understand service resilience and its accompanying breaking points by proposing a scenario planning model that tests resilience by applying possible-worlds thinking to public services. The proposed scenario planning model is based on empirical evidence showing how service design incorporated assumptions that became inaccurate in the pandemic, and how these inaccurate assumptions created pressures for change in the service design and production. The model we propose can help public managers apply such stress tests in practice. Journal: Public Management Review Pages: 762-786 Issue: 4 Volume: 25 Year: 2023 Month: 04 X-DOI: 10.1080/14719037.2022.2048686 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2048686 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:4:p:762-786 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2015186_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Clare FitzGerald Author-X-Name-First: Clare Author-X-Name-Last: FitzGerald Author-Name: Tanyah Hameed Author-X-Name-First: Tanyah Author-X-Name-Last: Hameed Author-Name: Franziska Rosenbach Author-X-Name-First: Franziska Author-X-Name-Last: Rosenbach Author-Name: James Ruairi Macdonald Author-X-Name-First: James Ruairi Author-X-Name-Last: Macdonald Author-Name: Ruth Dixon Author-X-Name-First: Ruth Author-X-Name-Last: Dixon Title: Resilience in public service partnerships: evidence from the UK Life Chances Fund Abstract: This paper explores functional and structural resilience in outcomes-based public service partnerships. Using a theoretical framework informed by socio-ecological and health fields, and data from all thirty-one social impact bonds (SIBs) funded through the UK government’s Life Chances Fund, we explore how SIBs adapted service delivery and funding mechanisms in response to Covid-19. Human factors supported service continuity and adaptation, indicating the presence of functional resilience. Evidence of structural resilience was mixed, highlighting the importance of clear governance roles for determining structural changes during a crisis. Implications for an increasingly networked and partnership-based public service sector are discussed. Journal: Public Management Review Pages: 787-807 Issue: 4 Volume: 25 Year: 2023 Month: 04 X-DOI: 10.1080/14719037.2021.2015186 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2015186 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:4:p:787-807 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2012377_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Thomas Elston Author-X-Name-First: Thomas Author-X-Name-Last: Elston Author-Name: Germà Bel Author-X-Name-First: Germà Author-X-Name-Last: Bel Title: Does inter-municipal collaboration improve public service resilience? Evidence from local authorities in England Abstract: Resilient organizations maintain functioning during times of unexpected adversity. Collaboration may enhance resilience by enabling scarce information, resources and capabilities to be leveraged across organizations, although it may also impede rapid and flexible decision-making. We explore this dilemma using the case of ‘inter-municipal’ collaboration in England, analysing how the first COVID-19 lockdown in 2020 affected the provision of Housing Benefit – a locally administered social-security entitlement. Using OLS, probit, random-effects GLS and Hausman-Taylor estimations on time-series data from 187 lower-tier councils, we find that collaboration partly limited the decline in service accuracy but gave no protection to service speed. Journal: Public Management Review Pages: 734-761 Issue: 4 Volume: 25 Year: 2023 Month: 04 X-DOI: 10.1080/14719037.2021.2012377 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2012377 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:4:p:734-761 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2018847_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jonas Toubøl Author-X-Name-First: Jonas Author-X-Name-Last: Toubøl Author-Name: Hjalmar Bang Carlsen Author-X-Name-First: Hjalmar Bang Author-X-Name-Last: Carlsen Author-Name: Marie Haarmark Nielsen Author-X-Name-First: Marie Haarmark Author-X-Name-Last: Nielsen Author-Name: Benedikte Brincker Author-X-Name-First: Benedikte Author-X-Name-Last: Brincker Title: Mobilizing to take responsibility: exploring the relationship between Sense of Community Responsibility (SOC-R), Public Service Motivation (PSM) and public service resilience during Covid-19 Abstract: This paper explores how other-oriented motivations: Sense of Community Responsibility (SOC-R) and Public Service Motivation (PSM) relate to voluntary support during the Covid-19 crisis. Drawing on original panel survey data, collected spring 2020, it compares SOC-R and PSM for civic participation. The study reveals that while both forms of motivations relate to voluntary support, PSM remains stable over time while SOC-R varies. Furthermore, SOC-R develops differently over time for those who engage in voluntary support and those who do not. Such heterogeneity is not observed for PSM. Based on these findings, the paper discusses SOC-R’s contribution to public service resilience. Journal: Public Management Review Pages: 836-857 Issue: 4 Volume: 25 Year: 2023 Month: 04 X-DOI: 10.1080/14719037.2021.2018847 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2018847 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:4:p:836-857 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2037014_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Caroline Fischer Author-X-Name-First: Caroline Author-X-Name-Last: Fischer Author-Name: John Siegel Author-X-Name-First: John Author-X-Name-Last: Siegel Author-Name: Isabella Proeller Author-X-Name-First: Isabella Author-X-Name-Last: Proeller Author-Name: Nicolas Drathschmidt Author-X-Name-First: Nicolas Author-X-Name-Last: Drathschmidt Title: Resilience through digitalisation: How individual and organisational resources affect public employees working from home during the COVID-19 pandemic Abstract: This article examines public service resilience during the COVID-19 pandemic and studies the switch to telework due to social distancing measures. We argue that the pandemic and related policies led to increasing demands on public organisations and their employees. Following the job demands-resources model, we argue that resilience only can arise in the presence of resources for buffering these demands. Survey data were collected from 1,189 German public employees, 380 participants were included for analysis. The results suggest that the public service was resilient against the crisis and that the shift to telework was not as demanding as expected. Journal: Public Management Review Pages: 808-835 Issue: 4 Volume: 25 Year: 2023 Month: 04 X-DOI: 10.1080/14719037.2022.2037014 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2037014 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:4:p:808-835 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2012375_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Higor Leite Author-X-Name-First: Higor Author-X-Name-Last: Leite Author-Name: Ian R. Hodgkinson Author-X-Name-First: Ian R. Author-X-Name-Last: Hodgkinson Title: Examining Resilience Across a Service Ecosystem under Crisis Abstract: In the face of rising infection rates and increased healthcare demand, COVID-19 overwhelmed healthcare systems. System-wide change was subsequently necessary to absorb and adapt to the crisis through a new digital service‒telemedicine. The study unpacks how precursor resilience was actuated across the service ecosystem. Drawing on qualitative data from multiple healthcare actors, the study adopts oscillating foci to examine ecosystem resiliency across three levels: micro (physicians and patients), meso (healthcare managers) and macro (policymakers). Findings show the centrality of service co-design to service ecosystem resiliency, demonstrating the role of multi-actors at multi-levels for building ecosystem resilience during COVID-19 and beyond. Journal: Public Management Review Pages: 690-709 Issue: 4 Volume: 25 Year: 2023 Month: 04 X-DOI: 10.1080/14719037.2021.2012375 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2012375 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:4:p:690-709 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2033052_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yongdong Shen Author-X-Name-First: Yongdong Author-X-Name-Last: Shen Author-Name: Yuan (Daniel) Cheng Author-X-Name-First: Yuan (Daniel) Author-X-Name-Last: Cheng Author-Name: Jianxing Yu Author-X-Name-First: Jianxing Author-X-Name-Last: Yu Title: From recovery resilience to transformative resilience: How digital platforms reshape public service provision during and post COVID-19 Abstract: This paper investigates how government-sponsored digital platforms facilitated the transition from recovery resilience during COVID-19 to transformative resilience of city-level service provision post COVID-19. Using an in-depth case study of the Weijiayuan platform implemented in the Jiaxing City of China, we found that digital platforms played critical roles in both stages of COVID-19 and helped facilitate the transition from recovery resilience to transformative resilience. This transition was made possible by four conditions: adopting and experimenting digital platforms with public entrepreneurship, achieving a critical mass of usership, incentivizing the coproduction of public services, and generating accountability mechanisms for government responsiveness. Journal: Public Management Review Pages: 710-733 Issue: 4 Volume: 25 Year: 2023 Month: 04 X-DOI: 10.1080/14719037.2022.2033052 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2033052 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:4:p:710-733 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2000222_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kendall D. Funk Author-X-Name-First: Kendall D. Author-X-Name-Last: Funk Author-Name: Ulrich Thy Jensen Author-X-Name-First: Ulrich Thy Author-X-Name-Last: Jensen Author-Name: Angel Luis Molina Author-X-Name-First: Angel Luis Author-X-Name-Last: Molina Author-Name: Justin M. Stritch Author-X-Name-First: Justin M. Author-X-Name-Last: Stritch Title: Does leader gender matter for performance evaluations? Evidence from two experiments Abstract: Public evaluations of organizations and their leaders are core features of public management used to foster accountability. Yet, prior research suggests that evaluations can be unduly influenced by leaders’ personal attributes and social identities, such as those signalled by gender. We examine these expectations using preregistered vignette experiments that vary the manager’s gender and level of performance in two distinct settings: education and policing. Results across both studies suggest women and men public managers are evaluated similarly overall; however, we find that the organizational context and identity of the evaluator likely play a role in evaluations of public managers. Journal: Public Management Review Pages: 971-989 Issue: 5 Volume: 25 Year: 2023 Month: 05 X-DOI: 10.1080/14719037.2021.2000222 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2000222 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:5:p:971-989 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1999670_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yanwei Li Author-X-Name-First: Yanwei Author-X-Name-Last: Li Author-Name: Yana Lu Author-X-Name-First: Yana Author-X-Name-Last: Lu Author-Name: Astrid Molenveld Author-X-Name-First: Astrid Author-X-Name-Last: Molenveld Author-Name: Joop Koppenjan Author-X-Name-First: Joop Author-X-Name-Last: Koppenjan Title: Citizens’ motivations to coproduce: a Q methodological study on the City Governance Committee in Nanjing, China Abstract: This article applies Q methodology to examine citizens’ motivations to engage in Chinese city governance, more specifically to participate in the City Governance Committee in Nanjing. We identify three orientations underlying citizens’ motivations to engage in coproduction: the optimistic believer, the active expresser, and the commissioned influencer. Our data show that expressive values, self-efficacy, and normative values are important reasons underlying Chinese citizens’ engagement in coproduction. The orientations that we have found clearly differ from motivations that are reported in research conducted in a Western context. Our analysis suggests that governors should improve citizens’ self-efficacy for coproduction. Journal: Public Management Review Pages: 950-970 Issue: 5 Volume: 25 Year: 2023 Month: 05 X-DOI: 10.1080/14719037.2021.1999670 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1999670 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:5:p:950-970 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1996777_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ian Kirkpatrick Author-X-Name-First: Ian Author-X-Name-Last: Kirkpatrick Author-Name: Ali Altanlar Author-X-Name-First: Ali Author-X-Name-Last: Altanlar Author-Name: Gianluca Veronesi Author-X-Name-First: Gianluca Author-X-Name-Last: Veronesi Title: Hybrid professional managers in healthcare: an expanding or thwarted occupational interest? Abstract: Despite growing interest on the impact of hybrid professional manager roles in public sector organizations, less attention has focused on their population and whether they have advanced as an occupational interest. Using a longitudinal administrative dataset, we explore trends in the growth, characteristics and organizational positions of medical managers in the UK NHS. While they seem to have reinforced their position at the strategic apex of hospitals, especially those with elite status, there is little evidence of their ability to control the jurisdiction of management. This highlights the slow, uneven development of hybrid professional managers as an occupational interest. Journal: Public Management Review Pages: 859-878 Issue: 5 Volume: 25 Year: 2023 Month: 05 X-DOI: 10.1080/14719037.2021.1996777 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1996777 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:5:p:859-878 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1999667_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Christopher V. Hawkins Author-X-Name-First: Christopher V. Author-X-Name-Last: Hawkins Author-Name: Rachel M. Krause Author-X-Name-First: Rachel M. Author-X-Name-Last: Krause Author-Name: Aaron Deslatte Author-X-Name-First: Aaron Author-X-Name-Last: Deslatte Title: Staff support and administrative capacity in strategic planning for local sustainability Abstract: Strategic plans are widely used by municipalities as a means of directing their own activities, but relatively few studies have examined factors associated with cities’ decisions to embed sustainability principles within them. Drawing from literature on planning processes and organizational capacity, this paper tests whether perceived staff support for sustainability initiatives influences the integration of sustainability into strategic plans, and whether administrative capacity has a moderating effect on this relationship. This study presents new findings about how cities are advancing sustainability objectives and about the role that designated sustainability offices can play in the strategic planning process. Journal: Public Management Review Pages: 879-900 Issue: 5 Volume: 25 Year: 2023 Month: 05 X-DOI: 10.1080/14719037.2021.1999667 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1999667 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:5:p:879-900 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1999668_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dong Chul Shim Author-X-Name-First: Dong Chul Author-X-Name-Last: Shim Author-Name: Hyun Hee Park Author-X-Name-First: Hyun Hee Author-X-Name-Last: Park Author-Name: Kee Hoon Chung Author-X-Name-First: Kee Hoon Author-X-Name-Last: Chung Title: Workgroup innovative behaviours in the public sector workplace: the influence of servant leadership and workgroup climates Abstract: Despite much research on how to foster innovation in public organizations, little research has been conducted at a workgroup level. Against this backdrop, this study examines how servant leadership, ethical climate, and performance-oriented climate jointly influence workgroup innovative behaviours in public organizations. The results of this study suggest that servant leadership and ethical climate have positive relationships with workgroup innovative behaviour in general. In addition, a performance-oriented climate was found to moderate the relationship between servant leadership and workgroup innovative behaviour. Journal: Public Management Review Pages: 901-925 Issue: 5 Volume: 25 Year: 2023 Month: 05 X-DOI: 10.1080/14719037.2021.1999668 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1999668 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:5:p:901-925 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_1999669_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Reinout Kleinhans Author-X-Name-First: Reinout Author-X-Name-Last: Kleinhans Author-Name: Ingmar Van Meerkerk Author-X-Name-First: Ingmar Author-X-Name-Last: Van Meerkerk Author-Name: Rianne Warsen Author-X-Name-First: Rianne Author-X-Name-Last: Warsen Author-Name: Stephen Clare Author-X-Name-First: Stephen Author-X-Name-Last: Clare Title: Understanding the durability of community enterprises in England. Results of a fuzzy-set Qualitative Comparative Analysis Abstract: Despite increasing attention on how community enterprises support community well-being and public services, we know little about how durable they are to sustain their activities. Previous research has studied individual conditions for durability, ignoring the intricate interplay between these conditions. Based on literature on community enterprises, we identified five key conditions for durability. Using semi-structured interviews with representatives of 19 community enterprises, this article aims to better understand the interplay between these five conditions affects community enterprises’ durability. A fuzzy-set Qualitative Comparative Analysis revealed ‘aligned entrepreneurial culture’ as a necessary condition and identifies two configurations of conditions sufficient for durability. Journal: Public Management Review Pages: 926-949 Issue: 5 Volume: 25 Year: 2023 Month: 05 X-DOI: 10.1080/14719037.2021.1999669 File-URL: http://hdl.handle.net/10.1080/14719037.2021.1999669 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:5:p:926-949 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2003106_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ben De Coninck Author-X-Name-First: Ben Author-X-Name-Last: De Coninck Author-Name: Mila Gascó-Hernández Author-X-Name-First: Mila Author-X-Name-Last: Gascó-Hernández Author-Name: Stijn Viaene Author-X-Name-First: Stijn Author-X-Name-Last: Viaene Author-Name: Jan Leysen Author-X-Name-First: Jan Author-X-Name-Last: Leysen Title: Determinants of open innovation adoption in public organizations: a systematic review Abstract: This article presents a synthesizing framework of the determinants of open innovation adoption in public organizations. We examine the fragmented literature and integrate earlier results. To provide a theoretical foundation to our understanding of open innovation adoption, we categorize determinants identified in the literature based on three theoretical perspectives on organizations: transaction cost theory, resource-based theory, and institutional theory. Our study finds that a resource-based rationale is dominant in the literature. Considerations regarding transaction costs and institutional pressures have received less attention. We end the article with suggestions for future research. Journal: Public Management Review Pages: 990-1014 Issue: 5 Volume: 25 Year: 2023 Month: 05 X-DOI: 10.1080/14719037.2021.2003106 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2003106 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:5:p:990-1014 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2006973_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Thijs de Boer Author-X-Name-First: Thijs Author-X-Name-Last: de Boer Title: Updating public accountability: a conceptual framework of voluntary accountability Abstract: Voluntary accountability is widely documented. Yet, the concept does not sit comfortably within prevailing frameworks that conceptualize accountability as an obligation. This paper sets out to update our understanding of accountability by explicitly embedding this phenomenon within the broader conceptual structure of public accountability. It demonstrates how the proposed conceptual framework can help us distinguish between voluntary accountability and related, but distinct, concepts, such as transparency. It further illustrates how the framework can help us answer pressing questions about the varying rationales behind voluntary account-giving, the audiences targeted by accounts as well as the consequences of voluntary accountability for democracy. Journal: Public Management Review Pages: 1128-1151 Issue: 6 Volume: 25 Year: 2023 Month: 06 X-DOI: 10.1080/14719037.2021.2006973 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2006973 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:6:p:1128-1151 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2005326_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Bernard Bernards Author-X-Name-First: Bernard Author-X-Name-Last: Bernards Title: Do visionary and servant leaders reduce cognitive uncertainty of professionals? A study of team-based settings in public organizations Abstract: Team-based organizations meet societal demands by becoming flexible, innovative, and responsive. However, decreased reliance on rules in such organizations may negate an original purpose of bureaucracies: reducing employees’ cognitive uncertainty. Drawing on social identity and social learning theories, this article examines how servant and visionary leadership reduce cognitive uncertainty in team-based organizations. Using multilevel SEM on data from 914 professionals in 101 Dutch public-sector teams, it shows that visionary leadership reduces cognitive uncertainty through team cohesion and servant leadership reduces cognitive uncertainty directly and through learning behaviour. The findings show how organizations can reduce cognitive uncertainty without reverting to rules. Journal: Public Management Review Pages: 1059-1081 Issue: 6 Volume: 25 Year: 2023 Month: 06 X-DOI: 10.1080/14719037.2021.2005326 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2005326 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:6:p:1059-1081 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2011389_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Huanming Wang Author-X-Name-First: Huanming Author-X-Name-Last: Wang Author-Name: Bing Ran Author-X-Name-First: Bing Author-X-Name-Last: Ran Title: Network governance and collaborative governance: a thematic analysis on their similarities, differences, and entanglements Abstract: Through a thematic analysis on major themes researched in network governance and collaborative governance, this paper identifies the entangled relationship between these two research streams. We note the common and distinct themes in these two research streams that reveal four entanglements in the research and practice of network governance and collaborative governance. We propose future research could focus more on the implementation and comparative studies, adopting microperspectives of collaborative governance and network governance at the grass-root level in juxtaposition with interorganizational and institutional levels that are led by non-public actors for value co-creation in different institutional contexts. Journal: Public Management Review Pages: 1187-1211 Issue: 6 Volume: 25 Year: 2023 Month: 06 X-DOI: 10.1080/14719037.2021.2011389 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2011389 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:6:p:1187-1211 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2005328_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Emmanuel Dockx Author-X-Name-First: Emmanuel Author-X-Name-Last: Dockx Author-Name: Koen Verhoest Author-X-Name-First: Koen Author-X-Name-Last: Verhoest Author-Name: Tom Langbroek Author-X-Name-First: Tom Author-X-Name-Last: Langbroek Author-Name: Jan Wynen Author-X-Name-First: Jan Author-X-Name-Last: Wynen Title: Bringing together unlikely innovators: do connective and learning capacities impact collaboration for innovation and diversity of actors? Abstract: Recent scholarly wisdom suggests that public sector organizations (PSOs) should not always innovate alone. Collaboration with diverse actors is often proposed so that more and better innovations can be developed. However, it remains unclear what capacities PSOs need in order to participate in collaborative arrangements for innovation and to collaborate with diverse innovation partners. Using survey data from Belgian federal and Flemish public managers, we show that the connective and learning capacities of PSOs contribute positively to their participation in collaborative arrangements for innovation, and to the diversity of actors with which they collaborate. Journal: Public Management Review Pages: 1104-1127 Issue: 6 Volume: 25 Year: 2023 Month: 06 X-DOI: 10.1080/14719037.2021.2005328 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2005328 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:6:p:1104-1127 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2003107_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Oishee Kundu Author-X-Name-First: Oishee Author-X-Name-Last: Kundu Author-Name: Andrew D. James Author-X-Name-First: Andrew D. Author-X-Name-Last: James Author-Name: John Rigby Author-X-Name-First: John Author-X-Name-Last: Rigby Title: Public opinion on megaprojects over time: findings from four megaprojects in the UK Abstract: Megaprojects, due to their size, scale, and technical complexity are expensive and controversial, and how they proceed over time is a key topic of interest. This paper seeks to identify the issues surrounding changes in public opinion over time and discusses a larger question on whether such knowledge can be generalized across projects. An automated text analysis technique called ‘sentiment analysis’ has been used to plot trajectories for four UK megaprojects from newspaper articles. The empirical setting includes two military and two (civil) infrastructure projects, allowing the exploration of differences between the two fields as a secondary line of analysis. Journal: Public Management Review Pages: 1015-1038 Issue: 6 Volume: 25 Year: 2023 Month: 06 X-DOI: 10.1080/14719037.2021.2003107 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2003107 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:6:p:1015-1038 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2003108_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Erik J. de Waard Author-X-Name-First: Erik J. Author-X-Name-Last: de Waard Author-Name: Sebastiaan Rietjens Author-X-Name-First: Sebastiaan Author-X-Name-Last: Rietjens Author-Name: A Georges L. Romme Author-X-Name-First: A Georges L. Author-X-Name-Last: Romme Author-Name: Paul C. van Fenema Author-X-Name-First: Paul C. Author-X-Name-Last: van Fenema Title: Learning in complex public systems: the case of MINUSMA’s intelligence organization Abstract: Public systems are facing increasingly complex challenges such as poverty and terrorism. In this paper, we seek to demonstrate the theoretical as well as practical value of complexity science, by investigating how key characteristics of a Complex Adaptive System (CAS) work out in practice within the intelligence organization of the ongoing nation-building mission in Mali (MINUSMA). Our main finding is that the learning properties of the CAS suffer when its structural properties are not sufficiently developed. In MINUSMA, major improvements can especially be made in (re)developing the minimum specs – in which strategic and operational demands, ideally, converge. Journal: Public Management Review Pages: 1039-1058 Issue: 6 Volume: 25 Year: 2023 Month: 06 X-DOI: 10.1080/14719037.2021.2003108 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2003108 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:6:p:1039-1058 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2010402_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Karl Kristian Larsson Author-X-Name-First: Karl Kristian Author-X-Name-Last: Larsson Author-Name: Tale Skjølsvik Author-X-Name-First: Tale Author-X-Name-Last: Skjølsvik Title: Making sense of the digital co-production of welfare services: using digital technology to simplify or tailor the co-production of services Abstract: This paper offers a theoretical framework for digital co-production in public services and considers the benefits and limitations such services can have for citizens. Based on examples from the Norwegian Labour and Welfare administration, we argue that digital services are being developed in primarily four directions, depending on a choice of goal and strategy. The four types of services create value for citizens in different ways, but also have different limitations. The proposed framework, along with the examples given, provides important insight into the multiplicity and limitations of public sector digital services. Journal: Public Management Review Pages: 1169-1186 Issue: 6 Volume: 25 Year: 2023 Month: 06 X-DOI: 10.1080/14719037.2021.2010402 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2010402 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:6:p:1169-1186 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2007668_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Shlomo Mizrahi Author-X-Name-First: Shlomo Author-X-Name-Last: Mizrahi Author-Name: Yizhaq Minchuk Author-X-Name-First: Yizhaq Author-X-Name-Last: Minchuk Title: Performance management, gaming and regulatory monitoring: a theoretical model and applications Abstract: This paper addresses the problems of gaming behaviour as expressed in untruthful reporting, manipulation of data and performance measures, and distortion of information. We apply game-theoretical principal-agent reasoning that refers to the marginal costs and benefits of gaming and oversight, pointing to policy measures for ensuring more effort exerted in productive activity rather than in gaming activity. These measures are the regulatory monitoring of agents’ activities rather than the control and supervision of them. We base our suggestions on behavioural economics and nudge research. Regulatory monitoring mechanisms are transparent and ‘soft’, so they moderate the adversarial nature of principal-agent relations. Journal: Public Management Review Pages: 1152-1168 Issue: 6 Volume: 25 Year: 2023 Month: 06 X-DOI: 10.1080/14719037.2021.2007668 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2007668 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:6:p:1152-1168 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2005327_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jo Barraket Author-X-Name-First: Jo Author-X-Name-Last: Barraket Author-Name: Joanne McNeill Author-X-Name-First: Joanne Author-X-Name-Last: McNeill Author-Name: Perri Campbell Author-X-Name-First: Perri Author-X-Name-Last: Campbell Author-Name: Gemma Carey Author-X-Name-First: Gemma Author-X-Name-Last: Carey Title: Navigating network governance: the role of social enterprise in local employment services Abstract: Neoliberalisation of welfare has stimulated growth of hybrid organizational forms – including social enterprises – that bridge welfare objectives and market models of service provision. However, the role of social enterprises in governance networks remains underexplored. Drawing on a comparative case analysis of four work integration social enterprises (WISEs) in Australia, this paper examines how WISE operate within local employment services systems and labour markets. We find WISEs both attract non-traditional resources and generate social value in new ways as an effect of their hybrid organizational arrangements. However, their effectiveness is constrained by lack of legitimacy within supralocal governance systems. Journal: Public Management Review Pages: 1082-1103 Issue: 6 Volume: 25 Year: 2023 Month: 06 X-DOI: 10.1080/14719037.2021.2005327 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2005327 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:6:p:1082-1103 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2026095_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Weijie Wang Author-X-Name-First: Weijie Author-X-Name-Last: Wang Author-Name: Taek Kyu Kim Author-X-Name-First: Taek Kyu Author-X-Name-Last: Kim Title: Examining the effects of a performance management reform on employee attitudes and organizational climate Abstract: This article employs a difference-in-differences design to study how a ‘managing for results’ reform in New York City public schools affected employees’ attitudes and perceptions of organizational climate. Findings show that the reform produced largely negative effects on employees’ attitudes and perceptions, and the effects were heterogeneous by organizations’ performance levels. This study expands performance management research by examining its effect on employee attitudes and organizational climate. It presents a more nuanced view of how employees react to and receive performance management reforms and contributes to a comprehensive understanding of the consequences of performance management reforms. Journal: Public Management Review Pages: 1385-1407 Issue: 7 Volume: 25 Year: 2023 Month: 07 X-DOI: 10.1080/14719037.2022.2026095 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2026095 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1385-1407 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2026670_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Thomas Blanchet Author-X-Name-First: Thomas Author-X-Name-Last: Blanchet Author-Name: Olivier Berthod Author-X-Name-First: Olivier Author-X-Name-Last: Berthod Author-Name: Carsten Herzberg Author-X-Name-First: Carsten Author-X-Name-Last: Herzberg Title: Exploring user co-regulation of public services: insights from the Grenoble water user committee Abstract: The co-production of public services by users and professionals has been the subject of much discussion. By contrast, we know little about how users engage in the regulation of co-produced services, a process we call co-regulation. Relying on the concept of civil regulation, our qualitative case study analysis of the Grenoble water services reveals three activities at play in co-regulation: information processing, standard-setting and modifying behaviours. Moreover, we highlight boundary conditions for co-regulation to be effective and contribute to value co-creation, namely an active civil society and strong relationships with local decision-makers. Journal: Public Management Review Pages: 1408-1426 Issue: 7 Volume: 25 Year: 2023 Month: 07 X-DOI: 10.1080/14719037.2022.2026670 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2026670 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1408-1426 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2014165_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sam van Elk Author-X-Name-First: Sam Author-X-Name-Last: van Elk Author-Name: Susan Trenholm Author-X-Name-First: Susan Author-X-Name-Last: Trenholm Author-Name: Robert H. Lee Author-X-Name-First: Robert H. Author-X-Name-Last: Lee Author-Name: Ewan Ferlie Author-X-Name-First: Ewan Author-X-Name-Last: Ferlie Title: Adopting management philosophies: management gurus, public organizations, and the Economies of Worth Abstract: Management gurus are increasingly prominent in public organizations. However, research generally evaluates guru ideas as primarily pragmatic suggestions, neglecting gurus’ value-laden ‘philosophies’. Particularly in pluralistic public organizations, we suggest that this normative content may significantly shape whether, why, and how such ideas are used. To interrogate this, we investigate a guru idea’s adoption by an English hospital using the Economies of Worth framework, which highlights values and pluralism. We find that guru ideas may be adopted because their normative content can help otherwise divided organizations forge compromises. However, these compromises bring normative constraints and promote risk-aversion in turbulent times. Journal: Public Management Review Pages: 1309-1332 Issue: 7 Volume: 25 Year: 2023 Month: 07 X-DOI: 10.1080/14719037.2021.2014165 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2014165 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1309-1332 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2015185_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jungin Kim Author-X-Name-First: Jungin Author-X-Name-Last: Kim Title: Ethical leadership and program to reduce unethical behaviour among public employees Abstract: Ethical leadership has been considered the central source of ethical guidance for employees in the workplace. Our study tested the effects of ethical leadership on unethical behaviour of public employees through ethics programsbased on social learning theory and reinforcement theory. Using survey data obtained from U.S. federal agencies, we found that ethical leadership reduced unethical behaviour among public employees. Furthermore, the use of ethics programs mediated the positive relationship between ethical leadership and the ethical behaviour of public employees. These results indicated the importance of ethical leadership and effective ethics programs in reducing unethical behaviour by public employees. Journal: Public Management Review Pages: 1333-1347 Issue: 7 Volume: 25 Year: 2023 Month: 07 X-DOI: 10.1080/14719037.2021.2015185 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2015185 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1333-1347 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2013069_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mohsin Bashir Author-X-Name-First: Mohsin Author-X-Name-Last: Bashir Author-Name: Bradley E. Wright Author-X-Name-First: Bradley E. Author-X-Name-Last: Wright Author-Name: Shahidul Hassan Author-X-Name-First: Shahidul Author-X-Name-Last: Hassan Title: The interactive influence of public service motivation, perceived reward equity, and prosocial impact on employee engagement: a panel study in Pakistan Abstract: We examine independent and joint influences of public service motivation (PSM), job prosocial impact, and job reward equity on public employee engagement. Using panel data collected from 56 public managers in Pakistan, we find that managers with high levels of PSM feel more engaged when they experience high reward equity but low job prosocial impact or when they experience high job prosocial impact but low reward equity. Managers with low to moderate levels of PSM, however, report being more engaged when both job reward equity and job prosocial impact are high. These findings provide a nuanced understanding of how PSM affects public employee engagement. Journal: Public Management Review Pages: 1213-1237 Issue: 7 Volume: 25 Year: 2023 Month: 07 X-DOI: 10.1080/14719037.2021.2013069 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2013069 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1213-1237 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2013071_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nanna Møller Mortensen Author-X-Name-First: Nanna Møller Author-X-Name-Last: Mortensen Author-Name: Catherine Needham Author-X-Name-First: Catherine Author-X-Name-Last: Needham Title: ‘I do not want to be one of her favourites’. Emotional display and the co-production of frontline care services Abstract: Co-production has been introduced into many public services, reshaping traditional roles of frontline staff and service users. This study investigate how co-production processes interact with norms of emotional display set by staff. A continuum of staff-user relationships is developed, highlighting variations between display rules which set norms of emotional closeness versus distance. This continuum is used empirically to explore relationships as frontline care services introduce co-production initiatives. Data from a Danish case illustrate that emotional closeness/distance can influence the effectiveness and sustainability of co-production. This finding contributes to understanding of the factors which underpin enduring co-production in public services. Journal: Public Management Review Pages: 1260-1281 Issue: 7 Volume: 25 Year: 2023 Month: 07 X-DOI: 10.1080/14719037.2021.2013071 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2013071 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1260-1281 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2013072_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kristina S. Weißmüller Author-X-Name-First: Kristina S. Author-X-Name-Last: Weißmüller Author-Name: Robin Bouwman Author-X-Name-First: Robin Author-X-Name-Last: Bouwman Author-Name: Rick Vogel Author-X-Name-First: Rick Author-X-Name-Last: Vogel Title: Satisficing or maximizing in public–private partnerships? A laboratory experiment on strategic bargaining Abstract: Cross-sectoral strategic negotiation is a key challenge in PPPs. Based on framing and game theory, we investigate the effect of sectoral agency, affect, and bargaining domain on sectoral agents’ bargaining behaviour in a PPP renegotiation scenario. Results confirm that public agents are more likely to bargain for satisfactory, ‘good enough’ contracts than private agents, who maximize their utility. This difference is stronger in the loss vis-a-vis the gain domain. These experimental findings advance our understanding of psychological mechanisms underlying cross-sectoral negotiations, suggesting that public managers and policy-makers account for partners’ dissimilar bargaining logics to prevent asymmetric loss socialization in PPPs. Journal: Public Management Review Pages: 1282-1308 Issue: 7 Volume: 25 Year: 2023 Month: 07 X-DOI: 10.1080/14719037.2021.2013072 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2013072 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1282-1308 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2013070_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jim Broch Skarli Author-X-Name-First: Jim Broch Author-X-Name-Last: Skarli Title: Responsibilization and value conflicts in healthcare co-creation: a public service logic perspective Abstract: Theoretically based on public service logic, this study investigates value co-creation processes at the micro level. It explores the connections between responsibilization, value co-destruction, and value conflicts within a public healthcare context. Focusing on the roles of family carers it reports on a qualitative interview study in Norwegian municipal healthcare services. This study contributes to the service literature by demonstrating how responsibilization can lead to value co-destruction, resulting in conflicts of individual value. Journal: Public Management Review Pages: 1238-1259 Issue: 7 Volume: 25 Year: 2023 Month: 07 X-DOI: 10.1080/14719037.2021.2013070 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2013070 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1238-1259 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2015222_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rocco Palumbo Author-X-Name-First: Rocco Author-X-Name-Last: Palumbo Author-Name: Mohammad Fakhar Manesh Author-X-Name-First: Mohammad Fakhar Author-X-Name-Last: Manesh Title: Travelling along the public service co-production road: a bibliometric analysis and interpretive review Abstract: A bibliometric analysis and an interpretive review have been undertaken to advance the debate on public service co-production and public value co-creation, conceiving them as the cornerstones of public service logic. The systematization of 114 articles, which were sorted in 4 clusters through bibliographic coupling, revealed a ‘new normality’ of public service delivery relying on citizens’ involvement as value co-creators. Citizens and regular producers should be empowered to act as partners in co-designing and co-delivering public services. However, the interaction between citizens and regular producers generates value tensions, which should be addressed to avoid backlash on public value generation. Journal: Public Management Review Pages: 1348-1384 Issue: 7 Volume: 25 Year: 2023 Month: 07 X-DOI: 10.1080/14719037.2021.2015222 File-URL: http://hdl.handle.net/10.1080/14719037.2021.2015222 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1348-1384 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2026687_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Wesley Kaufmann Author-X-Name-First: Wesley Author-X-Name-Last: Kaufmann Author-Name: Erin L. Borry Author-X-Name-First: Erin L. Author-X-Name-Last: Borry Author-Name: Leisha DeHart-Davis Author-X-Name-First: Leisha Author-X-Name-Last: DeHart-Davis Title: Can effective organizational rules keep employees from leaving? a study of green tape and turnover intention Abstract: Employee turnover intention is a serious concern for public organizations. In this study, we investigate if the presence of effective organizational rules, or green tape, can help keep employees from leaving the organization. Using cross-sectional survey and administrative data collected from three local government organizations, we find that effective organizational rules, defined by valid means-ends relationships, consistent application, optimal control, and understood purposes, are all associated with lower turnover intention. While our survey research design does not allow us to test causality, these findings suggest important theoretical and practical implications for understanding effective organizational rules and turnover intention. Journal: Public Management Review Pages: 1427-1448 Issue: 8 Volume: 25 Year: 2023 Month: 08 X-DOI: 10.1080/14719037.2022.2026687 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2026687 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:8:p:1427-1448 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2026691_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Bart Voorn Author-X-Name-First: Bart Author-X-Name-Last: Voorn Title: Professional managers, public values? The delicate balance between corporatization and stewardship to society Abstract: Corporatization is a trend in local public service delivery. However, research into how public values can be preserved after corporatization has lacked. This study analyses what factors underlie the presence of ‘public values’ in municipally owned corporations (MOCs). I find that the best predictor of stewardship to society in MOCs is their strategic managerial autonomy. This finding challenges the literature on public value failure, which argues that government by proxy should lead to lesser public values. Instead, it is plausible that increasing autonomy after corporatization can shield service delivery from political rent-seeking, which can protect public values. Journal: Public Management Review Pages: 1498-1516 Issue: 8 Volume: 25 Year: 2023 Month: 08 X-DOI: 10.1080/14719037.2022.2026691 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2026691 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:8:p:1498-1516 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2026690_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rory Shand Author-X-Name-First: Rory Author-X-Name-Last: Shand Author-Name: Steven Parker Author-X-Name-First: Steven Author-X-Name-Last: Parker Author-Name: Joyce Liddle Author-X-Name-First: Joyce Author-X-Name-Last: Liddle Author-Name: Gary Spolander Author-X-Name-First: Gary Author-X-Name-Last: Spolander Author-Name: Lisa Warwick Author-X-Name-First: Lisa Author-X-Name-Last: Warwick Author-Name: Susan Ainsworth Author-X-Name-First: Susan Author-X-Name-Last: Ainsworth Title: After the applause: understanding public management and public service ethos in the fight against Covid - 19 Abstract: Covid-19 has led to renewed public support for public services. Frontline workers symbolize a renewed ideal of public service ethos (PSE), though little attention has been paid to how the public managers delivering vital services interpret and mobilize PSE. We show how PSE is implemented by public managers reflecting their local contexts. We examine the theoretical roots of PSE and challenges by newer theories of public management before illustrating its contemporary manifestations through three case studies of local government responses to Covid-19 in England, showing how PSE has been adapted in current contexts and continues to inform public management practice. Journal: Public Management Review Pages: 1475-1497 Issue: 8 Volume: 25 Year: 2023 Month: 08 X-DOI: 10.1080/14719037.2022.2026690 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2026690 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:8:p:1475-1497 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2033053_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Artur Steiner Author-X-Name-First: Artur Author-X-Name-Last: Steiner Author-Name: Carolyn McMillan Author-X-Name-First: Carolyn Author-X-Name-Last: McMillan Author-Name: Clementine Hill O’Connor Author-X-Name-First: Clementine Author-X-Name-Last: Hill O’Connor Title: Investigating the contribution of community empowerment policies to successful co-production- evidence from Scotland Abstract: Although frequently perceived as a ‘woolly’ policy concept and a means to reduce public service delivery costs, co-production can lead to increased quality and efficiency of services. In this paper, we explore the contribution of a community empowerment policy to co-production processes. Analysing empirical findings from a mixed-method, longitudinal study through the lens of Myers et al.’s (2017) Theory of Change, the paper develops a model of a successful co-production process. We show that changes in working practices and shifts in power can create friction between co-producing actors. By critiquing specific policies, we inform future co-production research, policy, and practice. Journal: Public Management Review Pages: 1587-1609 Issue: 8 Volume: 25 Year: 2023 Month: 08 X-DOI: 10.1080/14719037.2022.2033053 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2033053 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:8:p:1587-1609 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2037015_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Glenn Houtgraaf Author-X-Name-First: Glenn Author-X-Name-Last: Houtgraaf Title: Public sector creativity: triggers, practices and ideas for public sector innovations. A longitudinal digital diary study Abstract: This qualitative longitudinal digital diary study explores public sector creativity in practice, analysing public servants’ ideas, in terms of type and magnitude, and what practices public servants apply in coming up with these ideas and what initially triggered their creativity. Contrasting with extant research and assumptions, the findings indicate that public servants working in public executive agencies are creative, generating a diversity of ideas by applying a range of practices including expressions of autonomous and radical creativity. However, the findings also underscore the pragmatic nature of public sector creativity that is focused on keeping things running: incremental, practical and reactive. Journal: Public Management Review Pages: 1610-1631 Issue: 8 Volume: 25 Year: 2023 Month: 08 X-DOI: 10.1080/14719037.2022.2037015 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2037015 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:8:p:1610-1631 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2026692_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Seulki Lee Author-X-Name-First: Seulki Author-X-Name-Last: Lee Author-Name: Marc Esteve Author-X-Name-First: Marc Author-X-Name-Last: Esteve Title: What drives the perceived legitimacy of collaborative governance? An experimental study Abstract: This study explores the perceived legitimacy of collaborative governance from a citizens’ perspective. We use a preregistered online survey experiment to test the effect of three factors – representation, performance information, and issue complexity – on the perceived legitimacy of a collaboration. Findings show that representation and positive performance information influence citizens’ perceptions of collaborative governance legitimacy, while issue complexity has little impact. Additionally, heterogeneous treatment effects were found: respondents with low trust in public organizations factor representation more into their legitimacy perceptions of collaborative governance, while those with high trust in public organizations show little influence of representation. Journal: Public Management Review Pages: 1517-1538 Issue: 8 Volume: 25 Year: 2023 Month: 08 X-DOI: 10.1080/14719037.2022.2026692 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2026692 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:8:p:1517-1538 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2029107_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hannu Torvinen Author-X-Name-First: Hannu Author-X-Name-Last: Torvinen Author-Name: Kaisu Jansson Author-X-Name-First: Kaisu Author-X-Name-Last: Jansson Title: Public health care innovation lab tackling the barriers of public sector innovation Abstract: Acknowledging the public sector’s remarkable innovation potential and several challenges hindering its innovation capability, this case study explores the impact of public sector innovation laboratory on innovation barriers of public health care. Findings are based on a Finnish hospital district’s innovation laboratory specialized as an authentic environment to develop novel technology and service solutions with various private sector partners. By altering the PSO’s approaches on interaction, commercialization, mutual learning and independence, the PSI laboratory proves especially influential in tackling innovation barriers related to complexity and organizational competences. Conversely, the lab’s impact on the barriers of risk-aversion and bureaucracy is lesser. Journal: Public Management Review Pages: 1539-1561 Issue: 8 Volume: 25 Year: 2023 Month: 08 X-DOI: 10.1080/14719037.2022.2029107 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2029107 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:8:p:1539-1561 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2026688_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Zhongnan Jiang Author-X-Name-First: Zhongnan Author-X-Name-Last: Jiang Author-Name: Daniel Brice Baker Author-X-Name-First: Daniel Brice Author-X-Name-Last: Baker Author-Name: Shahidul Hassan Author-X-Name-First: Shahidul Author-X-Name-Last: Hassan Title: Conflict and cooperation within police units: the importance of manager inclusiveness Abstract: Multisource survey data were collected from 105 police managers and 534 of their subordinates to assess the influence of manager inclusiveness on unit-level relational conflict and interpersonal helping behaviour. The analysis shows a negative relationship between relational conflict and helping behaviour and between manager inclusiveness and relational conflict. We also observe the negative link between manager inclusiveness and relational conflict is moderated by manager span of control such that the connection is weaker and not statistically significant in relatively larger units. We discuss the implications of these findings for public management research and the management of law enforcement units. Journal: Public Management Review Pages: 1449-1474 Issue: 8 Volume: 25 Year: 2023 Month: 08 X-DOI: 10.1080/14719037.2022.2026688 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2026688 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:8:p:1449-1474 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2029550_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Greta Nasi Author-X-Name-First: Greta Author-X-Name-Last: Nasi Author-Name: Hemin Choi Author-X-Name-First: Hemin Author-X-Name-Last: Choi Author-Name: Maria Cucciniello Author-X-Name-First: Maria Author-X-Name-Last: Cucciniello Author-Name: Robert K. Christensen Author-X-Name-First: Robert K. Author-X-Name-Last: Christensen Title: A systematic literature review of city competitiveness: A 30-year assessment and future agenda for public administration Abstract: This article synthesizes the cross-disciplinary literature on city competitiveness published in the past three decades to bring attention to competitiveness as a key topic for public administration and local government performance. We systematically reviewed research regarding city competitiveness, its measurement, and its antecendents. Subsequently, to explore the link between local governments and competitiveness, we articulated multiple perspectives to investigate this connection, concluding that while the relationship between government and city competitiveness is still not entirely settled and results are far from consistent, the progress made to date charts a course for future research that centres on public administration contributions. Journal: Public Management Review Pages: 1562-1586 Issue: 8 Volume: 25 Year: 2023 Month: 08 X-DOI: 10.1080/14719037.2022.2029550 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2029550 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:8:p:1562-1586 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2039274_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Alessandro Sancino Author-X-Name-First: Alessandro Author-X-Name-Last: Sancino Author-Name: Giacomo Carli Author-X-Name-First: Giacomo Author-X-Name-Last: Carli Author-Name: Davide Giacomini Author-X-Name-First: Davide Author-X-Name-Last: Giacomini Title: Relational leadership in local governance: the engagement of mayors with citizens, public managers and politicians Abstract: This paper studies how mayors engage with citizens, public managers and politicians across the policy cycle and specifically in four local governance processes: agenda setting, decision-making, public services design and delivery. Drawing from a survey of 1,067 Italian mayors, we identify four clusters of engagement: Centralized Leadership, Semi-Inclusive Leadership, Conventional Leadership and Multi-Actor Leadership. We find that some mayors prefer to engage with politicians for issues related to public service design and delivery, rather than with public managers, and that if mayors engage citizens in local governance, this is generally done across all the stages of the policy cycle. Journal: Public Management Review Pages: 1730-1754 Issue: 9 Volume: 25 Year: 2023 Month: 09 X-DOI: 10.1080/14719037.2022.2039274 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2039274 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:9:p:1730-1754 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2264892_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Eckhard Schröter Author-X-Name-First: Eckhard Author-X-Name-Last: Schröter Author-Name: Kathy Quick Author-X-Name-First: Kathy Author-X-Name-Last: Quick Author-Name: Edoardo Ongaro Author-X-Name-First: Edoardo Author-X-Name-Last: Ongaro Author-Name: Jean Hartley Author-X-Name-First: Jean Author-X-Name-Last: Hartley Title: Insights into public management from policing: introduction to the special issue of Public Management Review Abstract: This introduction to the special issue aims to bridge the gap between two fields – policing on the one hand and public management on the other – which have seen only sporadic cross-fertilization so far. We begin by outlining the benefits of engaging with policing as a distinctive subject of public management study but one with generalizable and challenging insights for public management. We then provide a brief overview of the papers in the special issue and draw out key themes, which hopefully will inspire academics to engage with policing research as a contribution to public management. Journal: Public Management Review Pages: 1633-1639 Issue: 9 Volume: 25 Year: 2023 Month: 09 X-DOI: 10.1080/14719037.2023.2264892 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2264892 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:9:p:1633-1639 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2244501_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Clare FitzGerald Author-X-Name-First: Clare Author-X-Name-Last: FitzGerald Author-Name: Stefanie Tan Author-X-Name-First: Stefanie Author-X-Name-Last: Tan Author-Name: Eleanor Carter Author-X-Name-First: Eleanor Author-X-Name-Last: Carter Author-Name: Mara Airoldi Author-X-Name-First: Mara Author-X-Name-Last: Airoldi Title: Contractual acrobatics: a configurational analysis of outcome specifications and payment in outcome-based contracts Abstract: Outcome-based contracting (OBC) seeks to improve public services by paying for service outcomes rather than service activities. This article explores the link between how outcomes are contractually specified and how much is paid for their achievement. Using fuzzy-set Qualitative Comparative Analysis, we test a framework for assessing the strength of outcome specifications in 34 UK-based social impact bonds, a particular form of OBC. Results show that contract features which define intended participant cohorts and include deadweight estimation approaches help constrain suppliers’ ability to appropriate value and thus reduce the likelihood that public managers pay for social outcomes of questionable value. Journal: Public Management Review Pages: 1796-1814 Issue: 9 Volume: 25 Year: 2023 Month: 09 X-DOI: 10.1080/14719037.2023.2244501 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2244501 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:9:p:1796-1814 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2224809_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Jean Hartley Author-X-Name-First: Jean Author-X-Name-Last: Hartley Author-Name: Edoardo Ongaro Author-X-Name-First: Edoardo Author-X-Name-Last: Ongaro Author-Name: Kathy Quick Author-X-Name-First: Kathy Author-X-Name-Last: Quick Author-Name: Eckhard Schröter Author-X-Name-First: Eckhard Author-X-Name-Last: Schröter Title: Public management and policing: a dialectical inquiry Abstract: The study of policing offers rich opportunities to test and refine the boundaries of key concepts and theories of public management, yet it is neglected in public management discourse. In this essay, we strike up a conversation between public management and policing studies, arguing that, through this dialectical inquiry, concepts and theories in both fields can be reviewed and improved. We explore areas with particular potential for cross-fertilization: basic rationales used in public management; the saliency of state authority and legitimacy in policing; questions of public value creation (or destruction); and dilemmas of pursuing equity. Journal: Public Management Review Pages: 1711-1729 Issue: 9 Volume: 25 Year: 2023 Month: 09 X-DOI: 10.1080/14719037.2023.2224809 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2224809 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:9:p:1711-1729 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2222729_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Kim Loyens Author-X-Name-First: Kim Author-X-Name-Last: Loyens Author-Name: Rick Borst Author-X-Name-First: Rick Author-X-Name-Last: Borst Author-Name: Leonie Heres Author-X-Name-First: Leonie Author-X-Name-Last: Heres Title: Understanding the moral myopia and ambiguity of post-employment conflicts of interest: comparing police to other public and private organizations Abstract: While post-employment conflicts of interest (PECoI) carry important risks of integrity violations, empirical research is scarce. This paper provides insight into the meaning and the perceptions of PECoI in the Dutch (military) police compared to those in other public and private organizations, to draw lessons for the public management of ethics. The study combines document analysis with interviews (N = 32) and a quantitative vignette study (N = 75). We find that PECoI are a blind spot and ambiguous. Five (possible) manifestations of PECoI were identified, like the (mis)use of classified information for commercial purposes and of relations with former colleagues. Journal: Public Management Review Pages: 1685-1710 Issue: 9 Volume: 25 Year: 2023 Month: 09 X-DOI: 10.1080/14719037.2023.2222729 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2222729 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:9:p:1685-1710 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2230989_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Daniela Sorrentino Author-X-Name-First: Daniela Author-X-Name-Last: Sorrentino Author-Name: Pasquale Ruggiero Author-X-Name-First: Pasquale Author-X-Name-Last: Ruggiero Author-Name: Riccardo Mussari Author-X-Name-First: Riccardo Author-X-Name-Last: Mussari Title: Agents and logics in community policing: the designing of performance measures Abstract: Community policing (CP) is a proactive approach to policing that relies on the involvement of community members. In this paper, we address relevant managerial issues pertaining to CP by resorting to the performance measurement construct, exploring the logics at play in CP and how they affect the design of CP performance measures. A longitudinal case study was conducted in a local police department in Italy. Findings reveal three logics, the co-existence of which creates a unification and temporal stratification of CP performance measures, thereby delivering theoretical and practical contributions to CP and public-management realms. Journal: Public Management Review Pages: 1640-1663 Issue: 9 Volume: 25 Year: 2023 Month: 09 X-DOI: 10.1080/14719037.2023.2230989 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2230989 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:9:p:1640-1663 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2222734_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Isabelle Fest Author-X-Name-First: Isabelle Author-X-Name-Last: Fest Author-Name: Mirko Schäfer Author-X-Name-First: Mirko Author-X-Name-Last: Schäfer Author-Name: José van Dijck Author-X-Name-First: José Author-X-Name-Last: van Dijck Author-Name: Albert Meijer Author-X-Name-First: Albert Author-X-Name-Last: Meijer Title: Understanding data professionals in the police: a qualitative study of system-level bureaucrats Abstract: Through the introduction of algorithmic systems into police organizations, a new employee emerged: the data professional. Contrary to street-level officers, little is known of the discretionary power of these system-level bureaucrats. Our qualitative research into the Netherlands Police provides a first empirical and theoretical understanding. The study shows that data professionals exert discretion and are aware of public values, but their value-sensitivity often does not translate into responsible practices. Data professionals use a variety of arguments to dissociate themselves from, or downplay, their responsibilities. We conclude that this distancing hampers the connection between the discretion and responsibility of data professionals. Journal: Public Management Review Pages: 1664-1684 Issue: 9 Volume: 25 Year: 2023 Month: 09 X-DOI: 10.1080/14719037.2023.2222734 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2222734 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:9:p:1664-1684 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2039952_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Luis Rubalcaba Author-X-Name-First: Luis Author-X-Name-Last: Rubalcaba Author-Name: Alberto Peralta Author-X-Name-First: Alberto Author-X-Name-Last: Peralta Title: Value processes and lifecycles in networks for public service innovation Abstract: Public administrations, to innovate public services, seek strategies beyond market-like mechanisms and claim for clear paths such as lifecycles. This research bridges service management theory and theory of public management to further how networks for public service innovation mediate public value creation; the study, by integrating both theories and the public service logic approach, discusses the dynamic interactions throughout networks evolution (lifecycle). A theory is elaborated, advancing the relevant role of networks lifecycles in public service innovation lifecycles. The research, lastly, offers several propositions to improve (meta)governance of networks for innovation of public services. Journal: Public Management Review Pages: 1776-1795 Issue: 9 Volume: 25 Year: 2023 Month: 09 X-DOI: 10.1080/14719037.2022.2039952 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2039952 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:9:p:1776-1795 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2039951_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Tilde Marie Bertelsen Author-X-Name-First: Tilde Marie Author-X-Name-Last: Bertelsen Author-Name: Andrej Christian Lindholst Author-X-Name-First: Andrej Christian Author-X-Name-Last: Lindholst Author-Name: Morten Balle Hansen Author-X-Name-First: Morten Balle Author-X-Name-Last: Hansen Title: Manager characteristics and early innovation adoption during crises: the case of COVID-19 preventive measures in Danish Eldercare Abstract: Reacting rapidly and adequately in the early stages of a crisis is crucial to effective crisis management. This study analyses the relationship between key first-line manager characteristics, early innovation adoption and crisis scenarios in the context of Danish eldercare during the early stages of the COVID-19 crisis. Our findings show that manager characteristics such as education level, eldercare job tenure and previous similar experience are important to early innovation adoption in crises. The study contributes to the crisis management literature by emphasizing the importance of first-line manager characteristics in effective crisis management. Journal: Public Management Review Pages: 1755-1775 Issue: 9 Volume: 25 Year: 2023 Month: 09 X-DOI: 10.1080/14719037.2022.2039951 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2039951 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:9:p:1755-1775 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2055119_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Christopher Wilson Author-X-Name-First: Christopher Author-X-Name-Last: Wilson Author-Name: Heather Broomfield Author-X-Name-First: Heather Author-X-Name-Last: Broomfield Title: Learning how to do AI: managing organizational boundaries in an intergovernmental learning forum Abstract: This analysis applies boundary theory to public manager efforts to overcome AI capacity gaps through a public sector collaborative learning forum. Administrative and interview data identify the types of knowledge managers are able to access, the types of organizational differences that influence learning, and the strategies public managers use to overcome them. Analysis suggests that unstructured learning fora are better suited to the transfer of tacit procedural knowledge than declarative knowledge about AI, and emphasizes the importance of social trust and network structure to overcome knowledge gaps through peer learning. Journal: Public Management Review Pages: 1938-1957 Issue: 10 Volume: 25 Year: 2023 Month: 10 X-DOI: 10.1080/14719037.2022.2055119 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2055119 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:10:p:1938-1957 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2050284_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Kathy Monks Author-X-Name-First: Kathy Author-X-Name-Last: Monks Author-Name: Edel Conway Author-X-Name-First: Edel Author-X-Name-Last: Conway Author-Name: Yseult Freeney Author-X-Name-First: Yseult Author-X-Name-Last: Freeney Author-Name: Natasha McDowell Author-X-Name-First: Natasha Author-X-Name-Last: McDowell Title: Is ability-job fit important for work engagement? Evidence from the Irish civil service Abstract: Few studies of work engagement have been undertaken within a civil service context. This study draws on data from an employee survey of the Irish civil service to explore the relationship between perceptions of ability-job fit and engagement and whether this relationship is mediated by meaningful work. It also examines whether the relationship between perceived ability-job fit and meaningful work is moderated by prosocial impact. The hypotheses for mediation are supported, but the findings for moderation suggest a tension between the ideals of doing public service work and those associated with making a difference to the lives of others. Journal: Public Management Review Pages: 1835-1858 Issue: 10 Volume: 25 Year: 2023 Month: 10 X-DOI: 10.1080/14719037.2022.2050284 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2050284 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:10:p:1835-1858 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2052944_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Simon Turner Author-X-Name-First: Simon Author-X-Name-Last: Turner Title: ‘We are all vulnerable, we are all fragile’: COVID-19 as opportunity for, or constraint on, health service resilience in Colombia? Abstract: One managerial narrative describes COVID-19 as a trigger for innovation in health system planning and delivery. Analysing 33 interviews with national stakeholders in Colombia´s health system, this paper argues that an ‘innovation’ narrative provides a partial account of managerial responses to COVID-19. COVID-19 triggered positive and negative effects on adaptive resilience: as mirror for recognizing problems predating the pandemic; as accelerator of service changes; as source of solidarity among professional groups; as workforce trauma; and as disruptor of adjacent improvement activity. The paper concludes that multi-level effects of adaptive resilience, and costs of its practice, need to be recognized. Journal: Public Management Review Pages: 1881-1902 Issue: 10 Volume: 25 Year: 2023 Month: 10 X-DOI: 10.1080/14719037.2022.2052944 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2052944 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:10:p:1881-1902 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2052945_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Youngsung Kim Author-X-Name-First: Youngsung Author-X-Name-Last: Kim Author-Name: Young Joo Park Author-X-Name-First: Young Joo Author-X-Name-Last: Park Title: Does accountability improve government performance? Evidence from the U.S. state fiscal monitoring and intervention systems Abstract: This study examines whether a state fiscal monitoring and intervention system (FMIS) as an accountability mechanism improves local fiscal performance. In doing so, we link the four common features of FMISs (fiscal monitoring, early warning, intervention, and unconditional bankruptcy authorization) to key stages of accountability – the information and consequence phases. Using all U.S. counties from 1970 to 2018, we find that states can improve local fiscal performance by reducing information asymmetry between state and local governments through early warning systems. Our findings further suggest that states should carefully design bankruptcy authorization processes for local governments to prevent moral hazards. Journal: Public Management Review Pages: 1903-1925 Issue: 10 Volume: 25 Year: 2023 Month: 10 X-DOI: 10.1080/14719037.2022.2052945 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2052945 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:10:p:1903-1925 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2055120_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Laura Langbein Author-X-Name-First: Laura Author-X-Name-Last: Langbein Author-Name: Fei Roberts Author-X-Name-First: Fei Author-X-Name-Last: Roberts Title: Money matters: teachers in the public and private sectors Abstract: The public personnel system, particularly the compensation system, has long faced many criticisms such as inflexibility and un-competitiveness when compared to other sectors. This is especially true for compensation systems for K-12 teachers, who also care about public service values, even if they work in the non-public sectors. We examine wage competition for teachers between the three K-12 sectors within metropolitan market areas, even with controls for many other variables. While the public sector is clearly the dominant (but not monopsonist) buyer, it also responds to wage competitions from the other two sectors. Journal: Public Management Review Pages: 1958-1981 Issue: 10 Volume: 25 Year: 2023 Month: 10 X-DOI: 10.1080/14719037.2022.2055120 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2055120 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:10:p:1958-1981 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2054227_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Pablo Sanabria-Pulido Author-X-Name-First: Pablo Author-X-Name-Last: Sanabria-Pulido Author-Name: Santiago Leyva Author-X-Name-First: Santiago Author-X-Name-Last: Leyva Title: A patchwork quilt of public administration models without early weberianism? Public management reforms in Colombia since the 1980s Abstract: This article analyses the path and stages of public sector reforms in Colombia, their speed and frequency, the key actors, and drivers of reform since the 1980s. We collected the bills and laws that reformed the Colombian public sector and coded them according to a well-known typology of public management reforms. Until the 1980s, Colombia failed the implementation of Weberian-like reforms. After the 1990s, this country instead embraced a mixture of different models and practices of public sector reform that eventually created a unique Colombian patchwork quilt of public sector reforms, which is still in the making. Journal: Public Management Review Pages: 1926-1937 Issue: 10 Volume: 25 Year: 2023 Month: 10 X-DOI: 10.1080/14719037.2022.2054227 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2054227 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:10:p:1926-1937 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2055774_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Miyeon Song Author-X-Name-First: Miyeon Author-X-Name-Last: Song Title: Market competition and regulatory compliance in public, non-profit, and for-profit organizations Abstract: While public, non-profit, and for-profit organizations are all subject to government regulations, little research examines how public and non-profit organizations respond to such constraints, particularly when facing market competition. This article examines how market competition affects regulatory compliance across sectors, using panel data for U.S. nursing homes. The findings suggest that public and non-profit facilities tend to comply more with regulations and improve service quality under increased competition. In contrast, competition among for-profit facilities appears to decrease regulatory compliance and lower service quality. This study advances our understanding of cross-sector differences in the regulatory process and provides implications for policy implementation. Journal: Public Management Review Pages: 1982-2002 Issue: 10 Volume: 25 Year: 2023 Month: 10 X-DOI: 10.1080/14719037.2022.2055774 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2055774 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:10:p:1982-2002 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2051065_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Michael Andrea Strebel Author-X-Name-First: Michael Andrea Author-X-Name-Last: Strebel Author-Name: Pirmin Bundi Author-X-Name-First: Pirmin Author-X-Name-Last: Bundi Title: A policy-centred approach to inter-municipal cooperation Abstract: This paper demonstrates how policy-specific characteristics affect inter-municipal cooperation. We investigate if a municipality’s cooperation activity in a policy area hinges on whether the policy is considered relevant or politicized by local officials. Using data from two surveys of Swiss local administrators and officials conducted in 2017 that include detailed questions on public service provision, we find that the perceived relevance of a policy for a municipality is associated with more inter-municipal cooperation whereas perceived politicization goes along with less inter-municipal cooperation. These results suggest that policy-specific characteristics play a crucial role for understanding inter-municipal cooperation. Journal: Public Management Review Pages: 1859-1880 Issue: 10 Volume: 25 Year: 2023 Month: 10 X-DOI: 10.1080/14719037.2022.2051065 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2051065 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:10:p:1859-1880 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2085777_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Amandine Lerusse Author-X-Name-First: Amandine Author-X-Name-Last: Lerusse Author-Name: Steven Van de Walle Author-X-Name-First: Steven Author-X-Name-Last: Van de Walle Title: Public officials’ interpretation of conflicting performance information: goal reprioritization or unbiased decision-making? Abstract: When public officials evaluate service providers’ performance, this evaluation is influenced by their preferences for the public or private provision of services. However, these so-called governance preferences often conflict with public officials’ preferences for certain performance measures during evaluation processes. Building on goal reprioritization theory, this study examines how public officials behave in situations where their governance preferences do not align with their preferences for the performance measures. Using survey experiment data (n = 4,248), we found that public officials use goal reprioritization rather than unbiased decision-making when assessing conflicting performance information, questioning the efficient use of performance information by public administrations. Journal: Public Management Review Pages: 2003-2026 Issue: 10 Volume: 25 Year: 2023 Month: 10 X-DOI: 10.1080/14719037.2022.2085777 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2085777 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:10:p:2003-2026 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2050283_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Ziteng Fan Author-X-Name-First: Ziteng Author-X-Name-Last: Fan Author-Name: Tom Christensen Author-X-Name-First: Tom Author-X-Name-Last: Christensen Author-Name: Liang Ma Author-X-Name-First: Liang Author-X-Name-Last: Ma Title: Policy attention and the adoption of public sector innovation Abstract: We explore the nuanced role of policy attention in the adoption of public sector innovation by differentiating it between the issue and dimension levels. Using the case of Chinese online service platforms (OSPs), we find that provinces are more likely to adopt OSPs if they pay more attention to e-government issues or define e-government more as economic-related issues. The findings enrich our understanding of the pivotal role of policy attention in eliciting digital innovations and contribute to the literature on innovation adoption and e-government. Managing policy attention is a more flexible alternative than organizational and environmental leverages to facilitate innovations. Journal: Public Management Review Pages: 1815-1834 Issue: 10 Volume: 25 Year: 2023 Month: 10 X-DOI: 10.1080/14719037.2022.2050283 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2050283 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:10:p:1815-1834 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2055775_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Stephen Knox Author-X-Name-First: Stephen Author-X-Name-Last: Knox Author-Name: Carolina Marin-Cadavid Author-X-Name-First: Carolina Author-X-Name-Last: Marin-Cadavid Title: A practice approach to fostering employee engagement in innovation initiatives in public service organisations Abstract: This article adds to the public sector innovation literature by capturing the practices which act to enable or restrict employee engagement in innovation initiatives. Drawing on six cases of public service organizations in Scotland, UK, participating in an intrapreneurship programme, we identity two types of practice which formalize means of organizing resources (structural practices) and promote a positive attitude towards innovation (embedding practices). Our findings also highlight that an organizations’ strategic motives for participating in initiatives influences the strength of these engagement practices. The implications are discussed in relation to future practice-orientated approaches to public sector innovation research. Journal: Public Management Review Pages: 2027-2052 Issue: 11 Volume: 25 Year: 2023 Month: 11 X-DOI: 10.1080/14719037.2022.2055775 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2055775 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:11:p:2027-2052 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2063935_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Giulia Maragno Author-X-Name-First: Giulia Author-X-Name-Last: Maragno Author-Name: Luca Tangi Author-X-Name-First: Luca Author-X-Name-Last: Tangi Author-Name: Luca Gastaldi Author-X-Name-First: Luca Author-X-Name-Last: Gastaldi Author-Name: Michele Benedetti Author-X-Name-First: Michele Author-X-Name-Last: Benedetti Title: AI as an organizational agent to nurture: effectively introducing chatbots in public entities Abstract: We investigate how AI introduction affects public entities at the micro-level, hence the roles, competences and tasks of the agents involved. In doing so, we rely on the organizational design theory and we focus on a specific AI solution (chatbot) implemented within a defined microstructure, the customer service department. Using data collected through six exploratory case studies, we show how the creation of an AI team becomes a novel form of organizing that solves the universal problems of organizing. Results confirm that AI implementation is a complex organizational challenge and suggest that artificial agents act similarly to human ones. Journal: Public Management Review Pages: 2135-2165 Issue: 11 Volume: 25 Year: 2023 Month: 11 X-DOI: 10.1080/14719037.2022.2063935 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2063935 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:11:p:2135-2165 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2068051_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Mauricio Astudillo-Rodas Author-X-Name-First: Mauricio Author-X-Name-Last: Astudillo-Rodas Title: Internalizing transparency and its relationship with corruption: insights from Colombian public servants Abstract: This paper analyzes the relationship between transparency and corruption by asking how public servants’ internalization of transparency affects their actions against corruption. This study operationalizes transparency through the Colombian Freedom of Information – law (FOI-law) to measure whether public servants interpret transparency as instrumental or as intrinsically valuable. It uses the 2019 Colombian Employee Viewpoint Survey; logistic regressions show that individuals’ understanding of FOI-law as instrumental increases the likelihood of reporting corrupt practices in public organizations. This paper raises questions regarding how public employees are being trained in transparency and adjusting their behaviours accordingly. Journal: Public Management Review Pages: 2212-2230 Issue: 11 Volume: 25 Year: 2023 Month: 11 X-DOI: 10.1080/14719037.2022.2068051 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2068051 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:11:p:2212-2230 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2062041_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Jakob Trischler Author-X-Name-First: Jakob Author-X-Name-Last: Trischler Author-Name: Peter O. Svensson Author-X-Name-First: Peter O. Author-X-Name-Last: Svensson Author-Name: Helén Williams Author-X-Name-First: Helén Author-X-Name-Last: Williams Author-Name: Fredrik Wikström Author-X-Name-First: Fredrik Author-X-Name-Last: Wikström Title: Citizens as an innovation source in sustainability transitions – linking the directionality of innovations with the locus of the problem in transformative innovation policy Abstract: This article argues that citizens play a key role in sustainability transitions: Citizens have unique knowledge on why social problems occur and experiment with possible solutions to these problems. Yet transformative innovation policy – a policy frame that promotes socio-technical systems change – is guided by a producer-centric innovation paradigm, which focuses on technological breakthroughs rather than social changes driven by citizens. By drawing on multiple research fields, and by using the example of household food waste, this article challenges this paradigm and asserts that addressing sustainability challenges requires a policy frame that defines citizens as an innovation source. Journal: Public Management Review Pages: 2093-2115 Issue: 11 Volume: 25 Year: 2023 Month: 11 X-DOI: 10.1080/14719037.2022.2062041 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2062041 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:11:p:2093-2115 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2056910_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Aske Halling Author-X-Name-First: Aske Author-X-Name-Last: Halling Author-Name: Pamela Herd Author-X-Name-First: Pamela Author-X-Name-Last: Herd Author-Name: Donald Moynihan Author-X-Name-First: Donald Author-X-Name-Last: Moynihan Title: How difficult should it be? Evidence of burden tolerance from a nationally representative sample Abstract: There is growing attention to how policymakers and bureaucrats think about administrative burdens, but we know less about public tolerance for burdens. We examine public burden tolerance in two major programmes (Medicaid and SNAP) using a representative sample of US residents. We show broad support for work requirements and weaker support for generally making it difficult to access benefits. People with conservative beliefs, greater opposition to social policies, and higher income are more tolerant of burdens in social policies. Those who have personal experience of welfare policies are less tolerant of burdens. Journal: Public Management Review Pages: 2053-2072 Issue: 11 Volume: 25 Year: 2023 Month: 11 X-DOI: 10.1080/14719037.2022.2056910 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2056910 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:11:p:2053-2072 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2065344_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Florence Karaba Author-X-Name-First: Florence Author-X-Name-Last: Karaba Author-Name: Jens K. Roehrich Author-X-Name-First: Jens K. Author-X-Name-Last: Roehrich Author-Name: Steve Conway Author-X-Name-First: Steve Author-X-Name-Last: Conway Author-Name: Jack Turner Author-X-Name-First: Jack Author-X-Name-Last: Turner Title: Information sharing in public-private relationships: the role of boundary objects in contracts Abstract: The management of public-private relationships to deliver vital public products and services is crucial to ensure high performance. While extant public management studies have started to position contracts as vital in managing information exchange, these studies paid limited attention to unpack the elements within a contract, and their role and capacity, to support (or hinder) information sharing. Drawing on primary and secondary datasets, we examine three relationships between a pharmaceutical company and public healthcare organizations. While findings reveal that contracts can function as a common reference point, individual boundary objects differ both in their information processing and exchange capacities. Journal: Public Management Review Pages: 2166-2190 Issue: 11 Volume: 25 Year: 2023 Month: 11 X-DOI: 10.1080/14719037.2022.2065344 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2065344 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:11:p:2166-2190 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2222124_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Ian Kirkpatrick Author-X-Name-First: Ian Author-X-Name-Last: Kirkpatrick Author-Name: Alessandro Zardini Author-X-Name-First: Alessandro Author-X-Name-Last: Zardini Author-Name: Gianluca Veronesi Author-X-Name-First: Gianluca Author-X-Name-Last: Veronesi Title: Management reforms, re-stratification and the adaptation of professional status hierarchies: The case of medicine in publicly owned hospitals Abstract: Public management reforms worldwide have triggered processes of re-stratification in professions leading to the emergence of ‘administrative elites’ and potential changes in the nature of social status hierarchies. We investigate the nature of these adjustments and their supporting conditions in the context of English publicly owned hospitals. Applying fsQCA, our analysis shows a form of adaptation of the social status hierarchy of medicine to management demands. However, the emergence of a management criterion for seniority is only apparent under certain conditions. This suggests a form of path-dependent adaptation which reinforces, rather than challenges, the status position of elite doctors. Journal: Public Management Review Pages: 2231-2254 Issue: 11 Volume: 25 Year: 2023 Month: 11 X-DOI: 10.1080/14719037.2023.2222124 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2222124 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:11:p:2231-2254 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2063934_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Jurgen Willems Author-X-Name-First: Jurgen Author-X-Name-Last: Willems Author-Name: Moritz J. Schmid Author-X-Name-First: Moritz J. Author-X-Name-Last: Schmid Author-Name: Dieter Vanderelst Author-X-Name-First: Dieter Author-X-Name-Last: Vanderelst Author-Name: Dominik Vogel Author-X-Name-First: Dominik Author-X-Name-Last: Vogel Author-Name: Falk Ebinger Author-X-Name-First: Falk Author-X-Name-Last: Ebinger Title: AI-driven public services and the privacy paradox: do citizens really care about their privacy? Abstract: Based on privacy calculus theory, we derive hypotheses on the role of perceived usefulness and privacy risks of artificial intelligence (AI) in public services. In a representative vignette experiment (n = 1,048), we asked citizens whether they would download a mobile app to interact in an AI-driven public service. Despite general concerns about privacy, we find that citizens are not susceptible to the amount of personal information they must share, nor to a more anthropomorphic interface. Our results confirm the privacy paradox, which we frame in the literature on the government’s role to safeguard ethical principles, including citizens’ privacy. Journal: Public Management Review Pages: 2116-2134 Issue: 11 Volume: 25 Year: 2023 Month: 11 X-DOI: 10.1080/14719037.2022.2063934 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2063934 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:11:p:2116-2134 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2065517_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Ahrum Chang Author-X-Name-First: Ahrum Author-X-Name-Last: Chang Author-Name: Gene. A. Brewer Author-X-Name-First: Gene. A. Author-X-Name-Last: Brewer Title: Street-Level bureaucracy in public administration: A systematic literature review Abstract: Research on street-level bureaucracy has burgeoned since Michael Lipsky published his seminal book on the topic in 1980. Yet little effort has been made to comprehensively overview this stream of research. This study undertakes a systematic literature review on street-level bureaucracy in the field of public administration. Our analysis confirms that street-level bureaucracy is a centrally important and ever-popular topic in public administration, but more as a setting or context for research rather than as a primary research topic. We also find that researchers tend to interpret street-level bureaucrats’ behaviours differently based upon their disciplinary frame of reference. Journal: Public Management Review Pages: 2191-2211 Issue: 11 Volume: 25 Year: 2023 Month: 11 X-DOI: 10.1080/14719037.2022.2065517 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2065517 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:11:p:2191-2211 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2058597_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Wenting Yang Author-X-Name-First: Wenting Author-X-Name-Last: Yang Author-Name: Chuanshen Qin Author-X-Name-First: Chuanshen Author-X-Name-Last: Qin Author-Name: Bo Fan Author-X-Name-First: Bo Author-X-Name-Last: Fan Title: Do institutional pressures increase reactive transparency of government? Evidence from a field experiment Abstract: This study aims to contribute to the literature on government reactive transparency based on the new institutional theory by testing the influences of regulative pressure and mimetic pressure on government compliance with information requests from the public. Through a randomized field experiment, requests were sent to 198 subdistrict governments in Shanghai, China, with the textual records of the requesting process and follow-up interviews. The findings confirm that regulative pressure can increase government compliance with requests. Further, governments prefer to use three strategies, namely selectivity, bargaining, and avoidance, as alternatives to conformity to institutional pressures for transparency. Journal: Public Management Review Pages: 2073-2092 Issue: 11 Volume: 25 Year: 2023 Month: 11 X-DOI: 10.1080/14719037.2022.2058597 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2058597 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:11:p:2073-2092 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2222119_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: David Talbot Author-X-Name-First: David Author-X-Name-Last: Talbot Author-Name: Olivier Boiral Author-X-Name-First: Olivier Author-X-Name-Last: Boiral Title: Integrating recommendations from sustainability performance audits: moving from words to action Abstract: This study explores how government organizations integrate audit recommendations and justify decoupling auditees’ commitments from organizational realities. Moreover, it examines the analysis of recommendations from 31 sustainability performance audits conducted in 20 Canadian public organizations over 12 years. The longitudinal approach adopted in this study revealed decoupling strategies in most audited organizations and a tendency to perpetuate and reproduce these practices over time. Several factors, such as political interference and problems in the dimensions considered in the audit, contribute to the emergence and maintenance of decoupling over time. Journal: Public Management Review Pages: 2300-2322 Issue: 12 Volume: 25 Year: 2023 Month: 12 X-DOI: 10.1080/14719037.2023.2222119 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2222119 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:12:p:2300-2322 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2098531_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Maayan Davidovitz Author-X-Name-First: Maayan Author-X-Name-Last: Davidovitz Author-Name: Sarah Cardaun Author-X-Name-First: Sarah Author-X-Name-Last: Cardaun Author-Name: Tanja Klenk Author-X-Name-First: Tanja Author-X-Name-Last: Klenk Author-Name: Nissim Cohen Author-X-Name-First: Nissim Author-X-Name-Last: Cohen Title: How do different organizational influences lead street-level workers to move towards clients? A comparison of care services for the elderly in Germany and Israel Abstract: This study on the long-term care sectors for the elderly in Germany and Israel shows that in both countries, street-level workers mostly use their discretionary space to move towards clients. Based on 52 semi-structured interviews, we found that this tendency is to a considerable extent a product of organizational influences and orientations. These are, in turn, shaped by different institutional settings, especially market characteristics. Street-level workers operating in social entrepreneurship contexts – predominantly found in Germany – move towards clients for different reasons than those working for organizations that function according to entrepreneurial logics – mainly identified in Israel. Journal: Public Management Review Pages: 2451-2468 Issue: 12 Volume: 25 Year: 2023 Month: 12 X-DOI: 10.1080/14719037.2022.2098531 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2098531 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:12:p:2451-2468 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2291806_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Stephen B. Holt Author-X-Name-First: Stephen B. Author-X-Name-Last: Holt Author-Name: Jaclyn S. Piatak Author-X-Name-First: Jaclyn S. Author-X-Name-Last: Piatak Title: Job sector or PSM? Examining the relative effects of sector and public service motivation on prosocial behaviour Abstract: Since public service motivation (PSM) arose from the literature on public/private differences and explaining what motivates workers in government, job sector and PSM intertwine. Many have examined how PSM relates to job sector and have even used job sector as a proxy for PSM, but are job sector and PSM interchangeable? More specifically, does sector or PSM drive individuals to prosocial behaviour? We use volunteering to decompose the relative contribution of employment sector and PSM to engaging in prosocial behaviours. We find nearly the entire cross-sector gap in prosocial behaviours is driven by differing average levels of PSM and observables. Journal: Public Management Review Pages: 2370-2401 Issue: 12 Volume: 25 Year: 2023 Month: 12 X-DOI: 10.1080/14719037.2023.2291806 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2291806 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:12:p:2370-2401 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2222140_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Neeraj Puro Author-X-Name-First: Neeraj Author-X-Name-Last: Puro Author-Name: Naon Min Author-X-Name-First: Naon Author-X-Name-Last: Min Author-Name: Reena Joseph Kelly Author-X-Name-First: Reena Author-X-Name-Last: Joseph Kelly Title: Publicness, Organizational Strategies, and Public Value Outcomes: An Empirical Analysis of U.S Acute Care Hospitals Abstract: One of the classic questions in publicness literature is whether public and private organizations operate differently, and what implications they have for organizational outcomes. This study seeks to identify mechanisms through which publicness influences organizational outcomes that have a public value. Focusing on US acute care hospitals, we userealized publicness framework and investigate how regulative, normative, and cultural-cognitive publicness affect the organizational strategies to offer public services that address patient health-related social needs (HRSN). Furthermore, we examine the effect of providing these public services on realized public value outcomes related to patient health and overall community benefit. Journal: Public Management Review Pages: 2344-2369 Issue: 12 Volume: 25 Year: 2023 Month: 12 X-DOI: 10.1080/14719037.2023.2222140 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2222140 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:12:p:2344-2369 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2132280_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Chee Hon Chan Author-X-Name-First: Chee Hon Author-X-Name-Last: Chan Title: Transitioning to network governance in the social services sector: the blending and segregating mechanisms in the hybridization process Abstract: The literature on network governance in social services comprises static analyses and has not investigated the complications of implementation. This study describes a case in Hong Kong in which the public implementation of networked governance in the social services sector began chaotically due to conflict among network actors, with clashes between values associated with the new network governance model and values inherited from earlier, entrenched models. The study highlights how a set of both blending and segregating mechanisms emerged during the governance transition, respectively facilitating and also preventing the hybridization of different logics towards a coherent set of practices. Journal: Public Management Review Pages: 2278-2299 Issue: 12 Volume: 25 Year: 2023 Month: 12 X-DOI: 10.1080/14719037.2022.2132280 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2132280 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:12:p:2278-2299 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2177327_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Giovanna Galizzi Author-X-Name-First: Giovanna Author-X-Name-Last: Galizzi Author-Name: Silvia Rota Author-X-Name-First: Silvia Author-X-Name-Last: Rota Author-Name: Mariafrancesca Sicilia Author-X-Name-First: Mariafrancesca Author-X-Name-Last: Sicilia Title: Local government amalgamations: state of the art and new ways forward Abstract: This paper offers a systematic literature review of the studies investigating the impacts of municipal amalgamations. These are presented and discussed by distinguishing five categories: economic impacts, impacts on democracy, impacts on services provided, impacts on administrative staff, and socioeconomic impacts on population. Although the heterogeneity of impacts makes it difficult to draw some final conclusions on the effects of amalgamations, findings seem to suggest that cost savings and efficiency gains are modest, several aspects of local democracy are eroded, improvements of services are limited, and the duties of municipal staff increase, fostering professionalism but also stress. Journal: Public Management Review Pages: 2428-2450 Issue: 12 Volume: 25 Year: 2023 Month: 12 X-DOI: 10.1080/14719037.2023.2177327 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2177327 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:12:p:2428-2450 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2222139_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Benny Geys Author-X-Name-First: Benny Author-X-Name-Last: Geys Author-Name: Sara Connolly Author-X-Name-First: Sara Author-X-Name-Last: Connolly Author-Name: Hussein Kassim Author-X-Name-First: Hussein Author-X-Name-Last: Kassim Author-Name: Zuzana Murdoch Author-X-Name-First: Zuzana Author-X-Name-Last: Murdoch Title: Staff reallocations and employee attitudes towards organizational aims: evidence using longitudinal data from the European Commission Abstract: Organizational reforms often involve substantial staff reallocations, creating both winners and losers within the same organization. We argue that allocating less (more) staff to a department signals a decrease (increase) in organizational support towards that department and its employees. We hypothesize that staff members respond to this signal by adjusting their support for key organizational aims and their plans to stay in the organization. We test these propositions using a two-wave survey conducted within the European Commission. Consistent with theoretical arguments, we find that staff (re)allocations trigger distinct reactions among winners and losers as well as across staff types. Journal: Public Management Review Pages: 2323-2343 Issue: 12 Volume: 25 Year: 2023 Month: 12 X-DOI: 10.1080/14719037.2023.2222139 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2222139 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:12:p:2323-2343 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2132279_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Tina Øllgaard Bentzen Author-X-Name-First: Tina Øllgaard Author-X-Name-Last: Bentzen Title: The tripod of trust: a multilevel approach to trust-based leadership in public organizations Abstract: Trust-based leadership is receiving attention in the public sector as a pathway to increased cooperation and effectiveness. However, existing empirical studies of trust-based leadership tend to engage a mono-level focus of trust and lack sufficient insight into the dynamics between different dimensions and levels of trust in the public organization. This article contributes by exploring a successful case of trust-based leadership in a Danish municipal job centre. The study develops a multilevel approach to trust-based leadership, providing insight into how public leaders may engage and combine institutional and interactional remedies to facilitate trust-building at the individual, team and organizational levels. Journal: Public Management Review Pages: 2255-2277 Issue: 12 Volume: 25 Year: 2023 Month: 12 X-DOI: 10.1080/14719037.2022.2132279 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2132279 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:12:p:2255-2277 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2291797_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Jolien Muylaert Author-X-Name-First: Jolien Author-X-Name-Last: Muylaert Author-Name: Adelien Decramer Author-X-Name-First: Adelien Author-X-Name-Last: Decramer Author-Name: Mieke Audenaert Author-X-Name-First: Mieke Author-X-Name-Last: Audenaert Title: Linking red tape originating from digital tools to affective commitment: the mediating roles of role ambiguity and work engagement Abstract: Teachers are confronted with high levels of red tape in their jobs. By building on the Job Demands-Resources model, this article investigates how red tape originating from digital tools is related to teachers’ affective commitment. By exploring the mediating roles of role ambiguity and work engagement, we aim to advance the understanding of the underlying mechanisms explaining why employees react in a certain way to red tape. Time-lagged data (three waves) provides evidence for a negative indirect relationship between red tape originating from digital tools and affective commitment, serially mediated by role ambiguity and work engagement. Journal: Public Management Review Pages: 2402-2427 Issue: 12 Volume: 25 Year: 2023 Month: 12 X-DOI: 10.1080/14719037.2023.2291797 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2291797 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:12:p:2402-2427 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2044505_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Minwoo Ahn Author-X-Name-First: Minwoo Author-X-Name-Last: Ahn Author-Name: Elizabeth Baldwin Author-X-Name-First: Elizabeth Author-X-Name-Last: Baldwin Title: Who benefits from collaborative governance? An empirical study from the energy sector Abstract: Collaborative governance can positively affect desired policy outcomes, but questions remain about who benefits. This article asks how and to what extent collaborative governance of utility conservation programmes in the U.S. states affects industrial, commercial, and residential ratepayers’ programme benefits. Panel data analysis shows that collaborative processes improve the equitable distribution of energy savings, but inequities persist, particularly for residential ratepayers. Additional qualitative analysis suggests representation in the collaborative process is not a major driver of equitable distribution of benefits, but that over time, collaboration can help participants to look beyond their individual interests and advocate for other stakeholders’ interests.   Journal: Public Management Review Pages: 89-113 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2044505 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2044505 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:89-113 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2042727_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Shlomo Mizrahi Author-X-Name-First: Shlomo Author-X-Name-Last: Mizrahi Author-Name: Adar Ben-Eliyahu Author-X-Name-First: Adar Author-X-Name-Last: Ben-Eliyahu Author-Name: Nissim Cohen Author-X-Name-First: Nissim Author-X-Name-Last: Cohen Author-Name: Uri Hertz Author-X-Name-First: Uri Author-X-Name-Last: Hertz Author-Name: Rotem Miller-Mor Author-X-Name-First: Rotem Author-X-Name-Last: Miller-Mor Author-Name: Efrat Mishor Author-X-Name-First: Efrat Author-X-Name-Last: Mishor Author-Name: Eran Vigoda-Gadot Author-X-Name-First: Eran Author-X-Name-Last: Vigoda-Gadot Title: Public management during a crisis: when are citizens willing to contribute to institutional emergency preparedness? Abstract: Institutional emergency management has become an integral part of public management practice and research. This paper investigates the factors related to people’s willingness to contribute to institutional emergency preparedness. We explore the relationships between this willingness and people’s perceptions about the likelihood of government handling emergencies effectively, the risks of emergencies, and their relationship with public sector organizations. Using a dataset collected in Israel at two points in time before and during the COVID-19 pandemic, we demonstrate that people’s willingness to contribute to institutional emergency preparedness is strongly anchored in their evaluations of the public sector’s responsiveness and fairness. Journal: Public Management Review Pages: 48-72 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2042727 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2042727 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:48-72 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2070243_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Ge Wang Author-X-Name-First: Ge Author-X-Name-Last: Wang Author-Name: Shenghua Xie Author-X-Name-First: Shenghua Author-X-Name-Last: Xie Author-Name: Xiaoqian Li Author-X-Name-First: Xiaoqian Author-X-Name-Last: Li Title: Artificial intelligence, types of decisions, and street-level bureaucrats: Evidence from a survey experiment Abstract: Drawing on the logic of Simon’s decision-making theory, this study compares the effects of AI versus humans on discretion, client meaningfulness, and willingness-to-implement, and examines the moderating role of different types of decisions on those relationships. The findings show that AI usage has a negative effect on perceived discretion and a positive effect on willingness-to-implement. Conversely, non-programmed decisions tend to have a positive effect on both perceived discretion and willingness-to-implement. Moreover, non-programmed decisions mitigated the effect of AI usage on perceived discretion, while programmed decisions interacted with AI usage to improve client meaningfulness and strengthen willingness-to-implement. Journal: Public Management Review Pages: 162-184 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2070243 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2070243 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:162-184 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2044504_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Maryanne Scutella Author-X-Name-First: Maryanne Author-X-Name-Last: Scutella Author-Name: Carolin Plewa Author-X-Name-First: Carolin Author-X-Name-Last: Plewa Author-Name: Carmen Reaiche Author-X-Name-First: Carmen Author-X-Name-Last: Reaiche Title: Virtual agents in the public service: examining citizens’ value-in-use Abstract: The importance of today’s public sector delivering citizen-centric services enabled by technology is well recognized. To deliver such services, the public sector is turning to artificial intelligence, and in particular virtual agents (VA). This research examines how citizens gain value from interacting with VAs in a public sector setting. Through empirical research, utilizing transcripts from citizens’ interactions with a VA, four dimensions of value-in-use were identified. This adds to the theoretical body of knowledge on value co-creation in public service settings and provides practical insights into how citizens use VAs and possible avenues for future investment and improvements. Journal: Public Management Review Pages: 73-88 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2044504 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2044504 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:73-88 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2039953_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Xin Chen Author-X-Name-First: Xin Author-X-Name-Last: Chen Title: Local autonomy and service delivery: how does home rule shape the provision of local public services? Abstract: This article investigates how granting local governments more autonomy changes their performance by exploring the effect of home rule adoption on municipality expenditure policies. This article uses a fuzzy regression discontinuity design that focuses on municipalities in Illinois. The empirical evidence shows that the adoption of home rule has significant and positive effects on allocational expenditures. While developmental expenditures decreased significantly after the adoption of home rule, redistributive expenditures changed little. These results apply in particular to municipalities that have homogeneous residents, that face a low degree of government fragmentation, or that are without a professional manager. Journal: Public Management Review Pages: 1-24 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2039953 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2039953 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:1-24 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2080860_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Emre Cinar Author-X-Name-First: Emre Author-X-Name-Last: Cinar Author-Name: Christopher Simms Author-X-Name-First: Christopher Author-X-Name-Last: Simms Author-Name: Paul Trott Author-X-Name-First: Paul Author-X-Name-Last: Trott Author-Name: Mehmet Akif Demircioglu Author-X-Name-First: Mehmet Akif Author-X-Name-Last: Demircioglu Title: Public sector innovation in context: A comparative study of innovation types Abstract: The purpose of this article is to analyse the role of national context in public sector innovation. Whilst there is a growing literature on innovation types in the public sector, prior studies have analysed data from a single country. Consequently, there is an incomplete understanding of the national context. Our comparative study examines 108 innovations from Italy, Japan and Turkey. The first stage of our empirical evidence uncovers a divergent configuration of innovation types. Further analysis of how national context was constructed by the innovators allows us to provide evidence for a national-context framework for public sector innovation. Journal: Public Management Review Pages: 265-292 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2080860 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2080860 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:265-292 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2078500_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Juan Pablo Ramirez-Madrid Author-X-Name-First: Juan Pablo Author-X-Name-Last: Ramirez-Madrid Author-Name: Manuela Escobar-Sierra Author-X-Name-First: Manuela Author-X-Name-Last: Escobar-Sierra Author-Name: Isaias Lans-Vargas Author-X-Name-First: Isaias Author-X-Name-Last: Lans-Vargas Author-Name: Juan Manuel Montes Hincapie Author-X-Name-First: Juan Manuel Author-X-Name-Last: Montes Hincapie Title: Factors influencing citizens’ adoption of e-government: an empirical validation in a Developing Latin American Country Abstract: This study identifies the factors influencing citizens’ adoption of e-government in a distrustful region – where service complexity to prevent fraud and corruption is accepted – and bridges the gap in the relevant body of literature. We selected the Unified Theory of Acceptance and Use of Technology, extended with trust factors, using data from 362 respondents, to study an e-government service, in Colombia, a developing country. Trust was the primary influencing factor, followed by cost-benefit expectancy and facilitating conditions. While government support did not influence behavioural intention, the latter remained a strong predictor of use, even though facilitating conditions had no influence. Journal: Public Management Review Pages: 185-218 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2078500 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2078500 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:185-218 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2070242_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Vanessa Monties Author-X-Name-First: Vanessa Author-X-Name-Last: Monties Author-Name: Stéphanie Gagnon Author-X-Name-First: Stéphanie Author-X-Name-Last: Gagnon Title: Responding to reforms: resilience through rule-bending and workarounds in the police force Abstract: When they shape expectations about professional behaviours, reforms can threaten professional identities. Using an ethnographic study of police investigators, we reveal how threats to professional identity trigger two collective processes of resilience: working the legal boundaries and securing elitism and cohesion. These processes reveal two types of relationship to compliance: apparent compliance and peer-induced compliance, which manifest through rule-bending and workarounds. At the team level, these forms of compliance fostered resilience by helping police officers to maintain their preferred identity. This study also finds that these manifestations of resilience have mixed consequences for both officers and their institution. Journal: Public Management Review Pages: 142-161 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2070242 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2070242 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:142-161 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2048685_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Oliver Neumann Author-X-Name-First: Oliver Author-X-Name-Last: Neumann Author-Name: Katharina Guirguis Author-X-Name-First: Katharina Author-X-Name-Last: Guirguis Author-Name: Reto Steiner Author-X-Name-First: Reto Author-X-Name-Last: Steiner Title: Exploring artificial intelligence adoption in public organizations: a comparative case study Abstract: Despite the enormous potential of artificial intelligence (AI), many public organizations struggle to adopt this technology. Simultaneously, empirical research on what determines successful AI adoption in public settings remains scarce. Using the technology organization environment (TOE) framework, we address this gap with a comparative case study of eight Swiss public organizations. Our findings suggest that the importance of technological and organizational factors varies depending on the organization’s stage in the adoption process, whereas environmental factors are generally less critical. Accordingly, this study advances our theoretical understanding of the specificities of AI adoption in public organizations throughout the different adoption stages. Journal: Public Management Review Pages: 114-141 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2048685 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2048685 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:114-141 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2078501_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: E. Koskimies Author-X-Name-First: E. Author-X-Name-Last: Koskimies Author-Name: T. Kinder Author-X-Name-First: T. Author-X-Name-Last: Kinder Title: Mutuality in AI-enabled new public service solutions Abstract: This article explores the policy background of AI in ethical public services by applying the perspective of mutuality and trust to give a better understanding of the ethical evaluation of AI-enabled public services. The findings from Finnish government services emphasize that establishing governance rules arising from mutuality is not often viewed as a precursor to ethical evaluation, which was done post-facto with limited user engagement. We conclude that structured by a social mutuality framework, mutuality requires a systemic approach to ethics and active user engagement, which in turn requires an investment of time and cognitive attention by all agents involved. Journal: Public Management Review Pages: 219-244 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2078501 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2078501 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:219-244 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2042726_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Mohammad Alshallaqi Author-X-Name-First: Mohammad Author-X-Name-Last: Alshallaqi Title: The complexities of digitization and street-level discretion: a socio-materiality perspective Abstract: This study contributes to the debate on eGovernment and street-level discretion by using a qualitative case study of digitization at a street-level bureaucracy. This study advances this debate in three ways. First, we argue that the impact of digitization on street-level discretion can be best understood by examining the affordances and constraints that emerge relationally through the interactions between users (social) and technology (material). Second, subordinate-supervisor relations shape how street-level bureaucrats exercise discretion, and the introduction of technology reconfigures these relations. Third, system-level and street-level discretion shape rather than displace each other through a dialectic relationship. Journal: Public Management Review Pages: 25-47 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2042726 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2042726 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:25-47 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2078502_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Sara Brorström Author-X-Name-First: Sara Author-X-Name-Last: Brorström Author-Name: Maria Norbäck Author-X-Name-First: Maria Author-X-Name-Last: Norbäck Title: Fast fashion: the rapid layering of management fashions in the Swedish city of Gothenburg Abstract: By drawing on the institutional theory literature on management fashions paired with the layering literature, this paper shows how a city organization underwent rapid changes over a decade by continuously adopting fashions. This paper is based on a longitudinal study examining a city organization and its endeavours over ten years, including 108 interviews and about 650 hours of observations. The paper shows how layering and fashion drive each other, and that fashion accelerates the layering process. The paper also shows how organizational actors struggled to realize intentions to change while being held back by previous layers and adopted management fashions. Journal: Public Management Review Pages: 245-264 Issue: 1 Volume: 26 Year: 2024 Month: 01 X-DOI: 10.1080/14719037.2022.2078502 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2078502 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:1:p:245-264 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2084771_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Celia Green Author-X-Name-First: Celia Author-X-Name-Last: Green Author-Name: Gemma Carey Author-X-Name-First: Gemma Author-X-Name-Last: Carey Author-Name: Eleanor Malbon Author-X-Name-First: Eleanor Author-X-Name-Last: Malbon Title: Advocacy as market stewardship in social care quasi-markets Abstract: Quasi-market approaches to social care provision are being utilized across the world, with stewardship of these markets becoming an area of interest and concern for governments and scholars. The market-stewardship literature mainly focuses on the role of central governing bodies, however non-government actors also play important stewardship roles. This paper examines stewardship activities conducted by advocacy organizations in a social care quasi-market – the Australian National Disability Insurance Scheme. We argue effective market stewardship requires central agencies to support these activities and suggest development of a distributed stewardship framework joining up work of central agencies with local-level actors. Journal: Public Management Review Pages: 357-378 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2084771 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2084771 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:357-378 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2095002_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Maria Taivalsaari Røhnebæk Author-X-Name-First: Maria Taivalsaari Author-X-Name-Last: Røhnebæk Author-Name: Valérie François Author-X-Name-First: Valérie Author-X-Name-Last: François Author-Name: Norbert Kiss Author-X-Name-First: Norbert Author-X-Name-Last: Kiss Author-Name: Alberto Peralta Author-X-Name-First: Alberto Author-X-Name-Last: Peralta Author-Name: Luis Rubalcaba Author-X-Name-First: Luis Author-X-Name-Last: Rubalcaba Author-Name: Kirsty Strokosch Author-X-Name-First: Kirsty Author-X-Name-Last: Strokosch Author-Name: Edwina Yida Zhu Author-X-Name-First: Edwina Yida Author-X-Name-Last: Zhu Title: Public service logic and the creation of value propositions through framing Abstract: This paper aims to contribute to the scholarly debate on public service logic (PSL) by deepening the understanding of how value propositions are created and altered. The PSL literature has so far suggested that value propositions are central to the value creation process, but there is scant understanding of how value propositions are created and adapted to citizens’ needs. The paper contributes by showing how the creation and alteration of value propositions takes place through framing and reframing processes, and it explores how the concept of framing can further advance PSL. Journal: Public Management Review Pages: 399-420 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2095002 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2095002 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:399-420 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2095004_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Eric Breit Author-X-Name-First: Eric Author-X-Name-Last: Breit Author-Name: Tone Alm Andreassen Author-X-Name-First: Tone Alm Author-X-Name-Last: Andreassen Author-Name: Knut Fossestøl Author-X-Name-First: Knut Author-X-Name-Last: Fossestøl Title: Development of hybrid professionalism: street-level managers’ work and the enabling conditions of public reform Abstract: This paper examines the role of street-level managers in the development of hybrid professionalism. Based on a longitudinal analysis of an organizational reform, we highlight the work of street-level managers in promoting a hybrid ‘social work-like’ professionalism to reconcile social work professionalism with managerial bureaucracy. We highlight four managerial activities – organizational design, discursive reconstruction, R&D project mobilization and legitimization in reform documents – and connect these to enabling and constraining conditions in the reform. Overall, we found that the development of hybrid professionalism is contingent on enabling reform conditions providing material and discursive resources that proactive managers can employ to transform professionalism. Journal: Public Management Review Pages: 443-465 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2095004 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2095004 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:443-465 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2084770_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Iris Seidemann Author-X-Name-First: Iris Author-X-Name-Last: Seidemann Author-Name: Kristina S. Weißmüller Author-X-Name-First: Kristina S. Author-X-Name-Last: Weißmüller Title: Conceptual foundations of workforce homogeneity in the public sector. Insights from a systematic review on causes, consequences, and blind spots Abstract: Workforce diversity is a key objective of public personnel policies worldwide. We augment this discourse by exploring the complementary and multifaceted concept of workforce homogeneity. This systematic literature review clarifies an elusive concept and reveals dominant causes and consequences of public sector workforce homogeneity, synthesizing how self-selection, personnel policies, and socialization create often implicit yet persistent practices that lead to workforce homogeneity. By linking these causes with their (un-)intended consequences, this study on workforce homogeneity sheds light on an important theoretical concept for public management and identifies broad avenues for future research. Journal: Public Management Review Pages: 334-356 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2084770 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2084770 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:334-356 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2084769_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Jack Rendall Author-X-Name-First: Jack Author-X-Name-Last: Rendall Author-Name: Maeve Curtin Author-X-Name-First: Maeve Author-X-Name-Last: Curtin Author-Name: Michael J. Roy Author-X-Name-First: Michael J. Author-X-Name-Last: Roy Author-Name: Simon Teasdale Author-X-Name-First: Simon Author-X-Name-Last: Teasdale Title: Relationships between community-led mutual aid groups and the state during the COVID-19 pandemic: complementary, supplementary, or adversarial? Abstract: This research explores ways public service ecosystems developed during the COVID-19 pandemic, focusing on relationships between community-led mutual aid groups and the state. Data were collected through in-depth interviews, focus groups, and mobile ethnographic methods with 30 participants from the public sector and three mutual aid groups across Scotland. We show how relationships between mutual aid groups and the state – whether complementary, supplementary, or adversarial – shifted over the course of the pandemic. Our findings add nuance to understandings that presuppose mutual aid as antagonistic, highlighting ways that mutual aid groups may be brought into existing public service ecosystems. Journal: Public Management Review Pages: 313-333 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2084769 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2084769 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:313-333 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2103172_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Laure Vandersmissen Author-X-Name-First: Laure Author-X-Name-Last: Vandersmissen Author-Name: Bert George Author-X-Name-First: Bert Author-X-Name-Last: George Author-Name: Joris Voets Author-X-Name-First: Joris Author-X-Name-Last: Voets Title: Strategic planning and performance perceptions of managers and citizens: analysing multiple mediations Abstract: Although strategic planning is ubiquitous within public organizations and despite meta-analytical research showing that it impacts performance, important questions about why it does so remain unanswered. This article addresses this gap by identifying the mediators underlying the strategic planning – public service performance relationship. Multi-informant survey data from managers and citizens in 101 Flemish municipalities are analysed using PLS-SEM. The results show that strategic planning has an indirect, positive association with managers’ and citizens’ perceptions of performance via its impact on external relations. An agenda on other mediators and the potential of PLS-SEM for public management research are presented in conclusion. Journal: Public Management Review Pages: 514-538 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2103172 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2103172 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:514-538 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2103173_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: John M. Bryson Author-X-Name-First: John M. Author-X-Name-Last: Bryson Author-Name: Bert George Author-X-Name-First: Bert Author-X-Name-Last: George Author-Name: Danbi Seo Author-X-Name-First: Danbi Author-X-Name-Last: Seo Title: Understanding goal formation in strategic public management: a proposed theoretical framework Abstract: Organizational goals lie at the heart of strategic public management. While research has centred on the performance impact of organizational goals and goal clarity, the field remains unclear on where organizational goals come from and how they form over time. We argue that research has suffered from the lack of a multi-level, process-focused theoretical framework through which goal formation can be understood and studied. Drawing on a problematizing review of the goals-related literature and strategic management-related theory, we develop such a framework, which provides conceptual order to a field that is rather messy in theory and in practice. Journal: Public Management Review Pages: 539-564 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2103173 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2103173 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:539-564 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2095003_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Yixin Liu Author-X-Name-First: Yixin Author-X-Name-Last: Liu Title: Public trust and collaborative governance: an instrumental variable approach Abstract: This research investigates the effects of trust in government on citizens’ perceptions of collaborative governance. To overcome endogeneity of measuring trust in traditional surveys, I proposed an alternative design that uses randomly assigned public integrity information as the instrumental variable of trust in government. The results from two online experiments indicate that citizens have strong preferences on public-citizen partnership, regardless the variations of trust in government. Moreover, trust in government has nonlinear effects on perceived public-private partnership and willingness to coproduce. These findings provide new opportunities to study public trust and offer implications to further develop collaborative governance theory. Journal: Public Management Review Pages: 421-442 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2095003 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2095003 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:421-442 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2095001_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Sarah N. Giest Author-X-Name-First: Sarah N. Author-X-Name-Last: Giest Author-Name: Bram Klievink Author-X-Name-First: Bram Author-X-Name-Last: Klievink Title: More than a digital system: how AI is changing the role of bureaucrats in different organizational contexts Abstract: The paper highlights the effects of AI implementation on public sector innovation. This is explored by asking how AI-driven technologies in public decision-making in different organizational contexts impacts innovation in the role definition of bureaucrats. We focus on organizational as well as agency- and individual-level factors in two cases: The Dutch Childcare Allowance case and the US Integrated Data Automated System. We observe administrative process innovation in both cases where organizational structures and tasks of bureaucrats are transformed, and in the US case we also find conceptual innovation in that welfare fraud is addressed by replacing bureaucrats all together. Journal: Public Management Review Pages: 379-398 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2095001 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2095001 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:379-398 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2097301_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Ingrid Svensson Author-X-Name-First: Ingrid Author-X-Name-Last: Svensson Author-Name: Sara Brorström Author-X-Name-First: Sara Author-X-Name-Last: Brorström Author-Name: Pernilla Gluch Author-X-Name-First: Pernilla Author-X-Name-Last: Gluch Title: Introducing strategic measures in public facilities management organizations: external and internal institutional work Abstract: To increase knowledge about the consequences of introducing strategic measures in public organizations, for both intra- and interorganizational relationships, interviews in eight - and shadowing in two - public facilities management organizations were performed. Using a frame for data analysis based on institutional work, findings show that, when introducing strategic measures, public officials worked to place their organizations in a new position within the institutional field. During this process, officials engaged in both external and internal institutional work. The findings highlight how tensions between working externally and internally, influences public officials' day-to-day practices. Journal: Public Management Review Pages: 466-487 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2097301 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2097301 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:466-487 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2103171_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Minyoung Ku Author-X-Name-First: Minyoung Author-X-Name-Last: Ku Author-Name: Min Su Kim Author-X-Name-First: Min Su Author-X-Name-Last: Kim Author-Name: Seong Soo Oh Author-X-Name-First: Seong Soo Author-X-Name-Last: Oh Title: Core-periphery structure and power imbalance in disaster management networks: a Bayesian approach to interorganizational response to a public health disaster Abstract: This article examines the power imbalance associated with core-periphery structure in disaster response networks, drawing on resource dependence, institutional, and network theories. By employing Borgatti and Everett’s (1999) algorithm and Bayesian logistic mixed-effects models to analyse data on collaborative ties among organizations that responded to the 2015 epidemic in South Korea, the authors found that a network with a small core emerged during the public health crisis. The ability for organizations to not only provide but also attract resources and the professional and governmental positions that they had held in the disaster management system were associated with the core-periphery structure. Journal: Public Management Review Pages: 488-513 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2103171 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2103171 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:488-513 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2083848_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Ulrich Thy Jensen Author-X-Name-First: Ulrich Thy Author-X-Name-Last: Jensen Author-Name: Ole Helby Petersen Author-X-Name-First: Ole Author-X-Name-Last: Helby Petersen Author-Name: Christian Bøtcher Jacobsen Author-X-Name-First: Christian Bøtcher Author-X-Name-Last: Jacobsen Author-Name: Jesper Asring Jessen Hansen Author-X-Name-First: Jesper Asring Author-X-Name-Last: Jessen Hansen Author-Name: Spiro Maroulis Author-X-Name-First: Spiro Author-X-Name-Last: Maroulis Title: Co-producing field experiments in public management research: a guide to enhanced research–practice collaboration Abstract: Field experiments have great potential for examining causes and effects in public management research. However, field experiments pose unique challenges, including developing and maintaining support from public managers and organizations. We offer a guide to the design, planning, and implementation of collaborative field experiments for scholars looking to move from initial interest to action. Focusing on five key phases of the research process, we offer, in one place, a practical guide and critical discussion of the benefits and drawbacks of co-producing field experiments with practice. Recent examples of co-produced field experiments suggest mutual benefits for public management research and practice. Journal: Public Management Review Pages: 293-312 Issue: 2 Volume: 26 Year: 2024 Month: 02 X-DOI: 10.1080/14719037.2022.2083848 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2083848 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:2:p:293-312 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2107696_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Magnus Paulsen Hansen Author-X-Name-First: Magnus Paulsen Author-X-Name-Last: Hansen Author-Name: Peter Triantafillou Author-X-Name-First: Peter Author-X-Name-Last: Triantafillou Author-Name: Signe Helmer Christensen Author-X-Name-First: Signe Helmer Author-X-Name-Last: Christensen Title: Two logics of democracy in collaborative governance: a mapping of clashes and compromises Abstract: Collaborative governance is a promising supplement to traditional Weberian bureaucracy and New Public Management. However, the legitimacy and accountability of collaborative governance processes and outcomes is questionable. Based on a comprehensive mapping of the scholarly literature, we show that the sweeping multiplicity of accountability and legitimacy conceptions, types and critiques is structured by two democratic logics: an electoral one revolving around the territorial state and a stakeholder one focused on the collaborative network. The article provides the first attempt to position the conceptions, types and critiques of the accountability and legitimacy of collaborative governance in one map. Journal: Public Management Review Pages: 635-656 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2107696 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2107696 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:635-656 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2116092_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Wenyan Tu Author-X-Name-First: Wenyan Author-X-Name-Last: Tu Title: Unpacking the accountability cube and its relationship with blame avoidance Abstract: Notwithstanding the voluminous studies of accountability, little is known about its internal mechanism and its controversial relationship with blame avoidance. Based on the ‘accountability cube’ model, this study identifies four essential components of accountability: monitoring intensity, discussion quality, reward-based consequences, and punishment-based consequences. It explores the impacts of the four elements and their diverse configurations on bureaucrats’ blame avoidance. Drawing on survey data from Chinese civil servants, this study suggests that sanction-based accountability comprising stringent monitoring and punishment may trigger blame avoidance. Trust-based accountability, which includes high discussion quality and potential rewarding consequences, is more beneficial in containing blame avoidance. Journal: Public Management Review Pages: 701-723 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2116092 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2116092 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:701-723 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2116094_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Loua Khalil Author-X-Name-First: Loua Author-X-Name-Last: Khalil Author-Name: Jean Hartley Author-X-Name-First: Jean Author-X-Name-Last: Hartley Title: Public leadership to foster peacebuilding in violently divided societies Abstract: This paper examines public leadership for peacebuilding in divided societies emerging from severe violence. It deploys two theories of leadership: social identity and political astuteness, to investigate peacebuilding leadership processes. The paper investigates contradictions in social identity leadership, since peacebuilding leaders reach out beyond their own group to outgroups in hostile contexts. Semi-structured interviews with 32 leaders in Northern Ireland and in Bosnia Herzegovina, reveal that leading for peacebuilding exhibits inverse processes of social identity leadership and that political astuteness is also critical to navigate integration and differentiation within/across groups. Wider implications for public leadership in societies containing division are discussed. Journal: Public Management Review Pages: 724-745 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2116094 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2116094 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:724-745 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2121978_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Matteo Bassoli Author-X-Name-First: Matteo Author-X-Name-Last: Bassoli Author-Name: Francesca Campomori Author-X-Name-First: Francesca Author-X-Name-Last: Campomori Title: A policy-oriented approach to co-production. The case of homestay accommodation for refugees and asylum seekers Abstract: While co-production has become ever more crucial for contemporary public administration, there is no shared understanding on how to identify the co-producers. Drawing on a policy-oriented approach to co-production, this article develops a theoretical framework to identify policy beneficiaries and policy targets by looking at policy goals. Based on this distinction, we shed light on the different role that citizens can play in co-production, i.e., regular producers, clients, volunteers, or citizen producers. To validate this theoretical framework empirically, the article analyses different homestay-accommodation projects for refugees. Our findings will help scholars and practitioners to identify co-producers more accurately. Journal: Public Management Review Pages: 770-792 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2121978 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2121978 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:770-792 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2108126_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Morten Hjortskov Author-X-Name-First: Morten Author-X-Name-Last: Hjortskov Author-Name: Simon Zacher Kjeldsen Author-X-Name-First: Simon Author-X-Name-Last: Zacher Kjeldsen Author-Name: Emil Sydendal Hansen Author-X-Name-First: Emil Author-X-Name-Last: Sydendal Hansen Title: Receiving and engaging: can a simple ICT delivered government message change citizen health behavior? A field experiment Abstract: In the digital age, governments can reach thousands of citizens easily and at a low cost using information and communication technology (ICT). However, little is known about whether such ICT-delivered messages are received by citizens and result in behavioural change. We develop a theory about the barriers that government messages need to overcome if citizens are to receive a message and engage in it. We test the effects of a government health message in a large-scale field experiment among 4,880 representative citizens. The results show that small-scale government information campaigns delivered through ICT can succeed in changing citizen behaviour. Journal: Public Management Review Pages: 657-677 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2108126 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2108126 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:657-677 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2118820_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: J. H. Burgers Author-X-Name-First: J. H. Author-X-Name-Last: Burgers Author-Name: A. Arundel Author-X-Name-First: A. Author-X-Name-Last: Arundel Author-Name: G. L. Casali Author-X-Name-First: G. L. Author-X-Name-Last: Casali Title: Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations Abstract: This study uses econometric methods and survey data for 2,137 European public sector organizations to examine the effects of deeply engaging with external knowledge sources and user co-creation on service innovation outcomes. Drawing on innovation support and constraint theories, we find that the effects of engaging with external knowledge sources and co-creating with users is moderated by innovation support practices, the percentage of employees involved in innovation activities, and constraints. These findings have important implications for the innovation activities of public sector organizations. Journal: Public Management Review Pages: 746-769 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2118820 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2118820 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:746-769 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2123027_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Mats Fred Author-X-Name-First: Mats Author-X-Name-Last: Fred Author-Name: Dalia Mukhtar-Landgren Author-X-Name-First: Dalia Author-X-Name-Last: Mukhtar-Landgren Title: Productive resistance in public sector innovation – introducing social impact bonds in Swedish local government Abstract: This article contributes to debates on public sector innovation by empirically analysing and conceptually unpacking organizational resistance. It is based on research following the attempts to launch a particular public sector innovation, Social Impact Bonds (SIB), in Swedish local government. Drawing on the literature on productive resistance, the analysis shows how a range of different actors, from consultants and investors to local civil servants, are entangled in interactions, negotiations and new organizational settings. The study concludes that SIB, beyond dichotomies, such as resistance/compliance, is continuously circumscribed, widened, reformulated and reassembled to grow the potential market and increase the local applicability. Journal: Public Management Review Pages: 793-810 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2123027 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2123027 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:793-810 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2126880_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Carlos Mendez Author-X-Name-First: Carlos Author-X-Name-Last: Mendez Author-Name: Andreja Pegan Author-X-Name-First: Andreja Author-X-Name-Last: Pegan Author-Name: Vasiliki Triga Author-X-Name-First: Vasiliki Author-X-Name-Last: Triga Title: Creating public value in regional policy. Bringing citizens back in Abstract: We develop a novel citizen-centred multi-dimensional approach to public value creation in regional policy. Drawing on 47 citizen focus groups in 16 European regions, public values are analysed through an interpretative comparative approach. Goal attainment is a positive and widely held value. However, evaluations of institutional performance and democratic values are more negative. The findings have significant implications for public value management. We propose a five C’s public value creation framework emphasizing coherence across public values and the communication and co-creation of public value sustained through capacity building and continuous feedback. Implications for public value theory, European regional policy and future research are discussed. Journal: Public Management Review Pages: 811-835 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2126880 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2126880 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:811-835 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2103174_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Kenn Meyfroodt Author-X-Name-First: Kenn Author-X-Name-Last: Meyfroodt Author-Name: Sebastian Desmidt Author-X-Name-First: Sebastian Author-X-Name-Last: Desmidt Title: Does governing board involvement impact strategy implementation effectiveness? The role of information sharing in the politics-administration interface Abstract: Many local authorities are governed by a dual governance structure involving a political governing board and a chief administrative officer (CAO). The question if both strategic actors should collaborate has been long debated. The politics-administration dichotomy perspective advocates independence, while the complementarity view eulogizes interdependence. But, what is the appropriate level of governing board involvement during strategy implementation? We use data of 96 Flemish local authorities’ CAOs to investigate if specific strategic board role behaviours (SBRBs) stimulate governing board-CAO information sharing and, subsequently, foster strategy implementation effectiveness. Results confirm the relevance of overseeing SBRB in combination with information sharing. Journal: Public Management Review Pages: 565-590 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2103174 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2103174 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:565-590 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2103175_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Glenn Houtgraaf Author-X-Name-First: Glenn Author-X-Name-Last: Houtgraaf Author-Name: Peter Kruyen Author-X-Name-First: Peter Author-X-Name-Last: Kruyen Author-Name: Sandra van Thiel Author-X-Name-First: Sandra Author-X-Name-Last: van Thiel Title: Public servants’ creativity: salient stimulators and inhibitors a longitudinal qualitative digital diary study Abstract: Public sector creativity is the origin of innovation and crucial to public sector organizations’ ability to serve the public’s interest. Factors affecting public servants’ creativity, however, remained unexplored. This longitudinal qualitative digital diary study (N = 142) explores these factors. Our findings indicate that public servants’ creativity appears affected by four salient factors: public servants’ realistic evaluations of ideas, bureaucratic dimensions, out-of-balance work demands and (lack of) social contact. The underlying mechanics indicate that the public sector context demotivates public servants to be creative. These findings indicate avenues for practitioners to carefully consider when aiming to improve creativity within their organization. Journal: Public Management Review Pages: 591-612 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2103175 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2103175 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:591-612 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2116091_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Jesper Rosenberg Hansen Author-X-Name-First: Jesper Rosenberg Author-X-Name-Last: Hansen Author-Name: Madalina Pop Author-X-Name-First: Madalina Author-X-Name-Last: Pop Author-Name: Maria Bak Skov Author-X-Name-First: Maria Bak Author-X-Name-Last: Skov Author-Name: Bert George Author-X-Name-First: Bert Author-X-Name-Last: George Title: A review of open strategy: bridging strategy and public management research Abstract: Strategy research has recently highlighted the need for ‘opening up’ strategy processes to enhance transparency and inclusiveness. Ideas of openness have long been embedded in public management, especially since the governance revolution. However, public management research on strategy processes has mostly neglected how strategy processes are ‘opened up’, rather examining the impact of strategy content and process characteristics on outcomes. By reviewing open strategy studies, this article discusses how organizations can open up their strategy processes. An activity-based theoretical framework centred on purpose, subject, community, object and practices of open strategy is applied and further developed to guide future research. Journal: Public Management Review Pages: 678-700 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2116091 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2116091 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:678-700 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2103843_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Xu Han Author-X-Name-First: Xu Author-X-Name-Last: Han Author-Name: Cory Baird Author-X-Name-First: Cory Author-X-Name-Last: Baird Title: Government crisis messaging on social media, citizen online engagement and compliance with policies Abstract: To examine the impacts of government crisis messaging on social media, we draw on Situation Crisis Communication Theory to classify government messages related to COVID-19 and develop theories about how these messages affect citizen online engagement and offline compliance. We utilize gradient boosting trees to classify tweets of fifty U.S. governors from March to December 2020. To mitigate social desirability bias, we connect social media data with mobility data, which reveals actual compliance with policies. Using two-way fixed effects, we show that governors’ informational, instructional, and compassionate messages are consistently associated with increased citizen online engagement with state government. The online engagement, in turn, correlates with compliance with stay-at-home orders and advisories to avoid non-essential travel except in Republican-controlled states. Meanwhile, governors’ instructional, compassionate, and praising messages are directly associated with better compliance. However, the direct associations except for compassionate ones disappear in the last four months of 2020. Journal: Public Management Review Pages: 613-634 Issue: 3 Volume: 26 Year: 2024 Month: 03 X-DOI: 10.1080/14719037.2022.2103843 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2103843 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:3:p:613-634 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2136398_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Pernilla Danielsson Author-X-Name-First: Pernilla Author-X-Name-Last: Danielsson Author-Name: Ulrika Westrup Author-X-Name-First: Ulrika Author-X-Name-Last: Westrup Title: User-orientation in public service organizations: making use of value as a thick concept Abstract: Value is a key concept in public service logic. However, exactly what the concept of value brings to public services, where the value of a service cannot be linked to a cost or a payment, has not received much attention. In this article, examples are shown of how value is expressed empirically by a corpus based on interviews with various stakeholders in a municipal service context. The study presents the value concept as a thick concept, and as a way of approaching user-orientation, but only if several value perspectives and timeframes are included, and if the user’s perspective (not user-perspective) is highlighted. Journal: Public Management Review Pages: 1013-1032 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2136398 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2136398 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:1013-1032 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2160005_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Marieke van der Hoek Author-X-Name-First: Marieke Author-X-Name-Last: van der Hoek Author-Name: Ben S. Kuipers Author-X-Name-First: Ben S. Author-X-Name-Last: Kuipers Title: Who are leading? A survey of organizational context explaining leadership behaviour of managers and non-managerial employees in public organizations Abstract: Changing bureaucratic structures and increasing collaboration within public service delivery create new questions for leadership. With formal authority becoming more dispersed and various actors increasingly involved, revised expectations as to who contributes to organizational coordination are emerging. We investigate how both managers and non-managerial employees use leadership behaviours and how characteristics of the organizational context affect their engagement in leadership. Analyses of survey data collected among public servants (n = 1,266) in the Netherlands show that employees both with and without formal leadership positions demonstrate more leadership behaviour in situations of higher environmental complexity, but the latter group faces more bureaucratic constraints. Journal: Public Management Review Pages: 1083-1107 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2160005 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2160005 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:1083-1107 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2124536_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Sanghee Park Author-X-Name-First: Sanghee Author-X-Name-Last: Park Title: A representative-represented matrix: exploring the symbolic effect of minority representation Abstract: This study explores how symbolic representation varies by citizens’ demographic identities and bureaucracies’ demographic composition. First, it presents a representative-represented matrix to provide a conceptual framework from the citizens’ perspective. Then, this is followed by the application to the area of policing in the experimental setting. Citizen perceptions are explored in terms of minority bureaucrats’ representative role and the potential benefits of a representative bureaucracy. The empirical evidence demonstrates that the symbolic effect of minority representation varies and may not accomplish expected outcomes for all minorities. The symbolic representation may be manifested for women and minorities but limited for White men. Journal: Public Management Review Pages: 949-969 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2124536 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2124536 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:949-969 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2144938_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Pascal D. König Author-X-Name-First: Pascal D. Author-X-Name-Last: König Author-Name: Julia Felfeli Author-X-Name-First: Julia Author-X-Name-Last: Felfeli Author-Name: Anja Achtziger Author-X-Name-First: Anja Author-X-Name-Last: Achtziger Author-Name: Georg Wenzelburger Author-X-Name-First: Georg Author-X-Name-Last: Wenzelburger Title: The importance of effectiveness versus transparency and stakeholder involvement in citizens’ perception of public sector algorithms Abstract: This paper sheds light on how much citizens value different features of public sector algorithms, specifically whether they prioritize effectiveness over transparency and stakeholder involvement in algorithm design or instead see effectiveness as less important. It does so with choice-based conjoint designs that present variants of algorithms used in policing and health care to respondents from representative German samples. Two studies with overall more than 3000 participants show that people are ready to trade away transparency and stakeholder involvement for small effectiveness gains. Citizens thus seem unlikely to demand accountable algorithms even in sensitive areas like policing and health care. Journal: Public Management Review Pages: 1061-1082 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2144938 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2144938 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:1061-1082 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2126881_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Karen Johnston Author-X-Name-First: Karen Author-X-Name-Last: Johnston Author-Name: Emily Yarrow Author-X-Name-First: Emily Author-X-Name-Last: Yarrow Title: Active representation and identity taxation: unintended outcome of representative labour? Abstract: Drawing on the theory of representative bureaucracy, which shows that minority bureaucrats will actively represent the interests of minorities from the same socio-demographic group, we argue that institutions could use active representation for institutional performative goals through identity taxation resulting in an unintended outcome of representative labour. We contribute a novel conceptual model of representative labour, enhancing the understanding of the individual–organizational interface, through research involving 35 interviews with academics and professionals, who have a role in addressing gender inequality in British and Irish higher educational institutions through an equality charter award scheme, namely Athena SWAN. Journal: Public Management Review Pages: 970-987 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2126881 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2126881 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:970-987 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2124535_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: James S. Denford Author-X-Name-First: James S. Author-X-Name-Last: Denford Author-Name: Gregory S. Dawson Author-X-Name-First: Gregory S. Author-X-Name-Last: Dawson Author-Name: Kevin C. Desouza Author-X-Name-First: Kevin C. Author-X-Name-Last: Desouza Author-Name: Aroon P. Manoharan Author-X-Name-First: Aroon P. Author-X-Name-Last: Manoharan Title: Assessing the relevance of governmental characteristics to address wicked problems in turbulent times Abstract: Governments have long faced traditional bureaucratic problems and developed a set of mechanisms to handle them, but few studies have examined the government’s underlying characteristics in addressing such problems. Wicked problems – those with unclear definitions, causal complexity and conflicting goals – are increasingly emerging and are frequently observed in highly turbulent environments – those where variables behave in unpredictable ways. We study the relevance of a range of governmental characteristics during the COVID-19 pandemic and find that, while all government characteristics are sometimes relevant, no single characteristic is always relevant and so they are best treated as a portfolio. Journal: Public Management Review Pages: 927-948 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2124535 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2124535 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:927-948 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2116095_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Xuechun Wang Author-X-Name-First: Xuechun Author-X-Name-Last: Wang Author-Name: Ziteng Fan Author-X-Name-First: Ziteng Author-X-Name-Last: Fan Title: Understanding interlocal collaboration for service delivery for migrant workers during the COVID-19 pandemic: evidence from Guangdong, China Abstract: Interlocal collaboration for service delivery (ICSD) for migrant workers has grown rapidly in the postpandemic era. Nevertheless, limited research has investigated the mechanisms through which localities interact with one another in the implementation process. This study explores under what conditions a city collaborates more with one city than another in ICSD for migrant workers in Guangdong Province, China. Our results show that geographical proximity, workforce similarity, and administrative status asymmetry are positively related to partner selection. City mayors’ personal connections are associated with a higher collaboration degree. However, problem severity has negative impacts on both partner selection and collaboration degree. Journal: Public Management Review Pages: 863-883 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2116095 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2116095 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:863-883 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2118821_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Yanbing Han Author-X-Name-First: Yanbing Author-X-Name-Last: Han Author-Name: Hai (David) Guo Author-X-Name-First: Hai (David) Author-X-Name-Last: Guo Title: Governmental support strategies and their effects on private capital engagement in public–private partnerships Abstract: The ability to leverage private investment is a key selling point of infrastructure public-private partnerships (PPPs). Research has shown that to attract private capital to infrastructure projects government support is needed. However, the specific instruments of government support and their configurations remain unclear. Drawing insights from institutional theories and the public finance literature, this paper examines the government’s institutional and financial tools for leveraging private capital. Based on a fuzzy-set qualitative comparative analysis of 34 road projects in the U.S. we reveal the multiple configurations of government support strategies that are consistent with high private investment. Journal: Public Management Review Pages: 908-926 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2118821 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2118821 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:908-926 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2117400_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Alexsander Dauzeley da Silva Author-X-Name-First: Alexsander Dauzeley Author-X-Name-Last: da Silva Author-Name: Janann Joslin Medeiros Author-X-Name-First: Janann Joslin Author-X-Name-Last: Medeiros Title: Walking the tightrope: successful management of public and private interests in hybrid state-owned enterprises Abstract: This work is a cs-QCA study which compares eight Brazilian cases involving conflicts of interests between public and private logics, to determine whether and under what conditions it is possible to manage these conflicts. In three cases, the organization was able to satisfy both public and private interests. This resulted from a set of conditions which cannot be considered in isolation from each other. Based on these results, we develop propositions which can be tested in future studies. This paper contributes to the literatures on stakeholders, institutional pluralism and institutional transitions, and to knowledge about strategic management of hybrid SOEs. Journal: Public Management Review Pages: 884-907 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2117400 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2117400 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:884-907 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2142652_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Signe Pihl-Thingvad Author-X-Name-First: Signe Author-X-Name-Last: Pihl-Thingvad Author-Name: Vera Winter Author-X-Name-First: Vera Author-X-Name-Last: Winter Author-Name: Michelle Schelde Hansen Author-X-Name-First: Michelle Author-X-Name-Last: Schelde Hansen Author-Name: Jurgen Willems Author-X-Name-First: Jurgen Author-X-Name-Last: Willems Title: Relationships matter: how workplace social capital affects absenteeism of public sector employees Abstract: Although absenteeism is a key concern in most western societies, research on reducing absenteeism in public sector organizations is scarce, particularly regarding the impact of organizational relationships. By building on the concept of workplace social capital (WSC) and using a large longitudinal cohort of Danish municipal employees, this study shows that three types of WSC (bridging, direct-leader-linking, and top-level-linking WSC) reduce absenteeism, while there is no significant effect of bonding WSC. Our empirical results further suggest that the relationships with the immediate leader and the top management (direct-leader-linking and top-level-linking WSC) are most important for employees’ absenteeism. Journal: Public Management Review Pages: 1033-1060 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2142652 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2142652 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:1033-1060 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2134915_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: S. Davoudi Author-X-Name-First: S. Author-X-Name-Last: Davoudi Author-Name: M. Johnson Author-X-Name-First: M. Author-X-Name-Last: Johnson Title: Preconditions of coordination in regional public organizations Abstract: Involving several levels ranging from policy-making to service delivery, the coordination of regional public organizations is a complex matter. This paper explores how relational preconditions affect regional public organizations’ coordination activities and outcomes. A model is developed that links relational preconditions to coordination outcomes. Even though the coordination mechanisms and instruments are used, the coordination outcome might vary based on the individuals and the relationships among individuals. This study suggests that the use of coordination mechanisms and in turn coordination outcome, is affected by the individuals’ personal beliefs and personal relationships as well as trust in the vertical organization. Journal: Public Management Review Pages: 988-1012 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2134915 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2134915 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:988-1012 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2116093_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Jia Chen Author-X-Name-First: Jia Author-X-Name-Last: Chen Author-Name: Yuan Yang Author-X-Name-First: Yuan Author-X-Name-Last: Yang Author-Name: Jinhai Yu Author-X-Name-First: Jinhai Author-X-Name-Last: Yu Title: Task complexity, organizational size, and performance: an examination of the U.S. state budget agencies Abstract: We examine the impact of one dimension of administrative task configuration, task complexity, on organizational performance of government agencies. While task complexity allows greater specialization and thus positive returns to productivity, it often increases inter-task coordination costs. We argue that one can improve performance by designing heterogeneous tasks in small agencies and homogeneous tasks in large ones. We find empirical support for this proposition using panel data on 13 tasks of state budget agencies and fiscal management performance between 1986 and 2008. This study helps understand the performance impact of task complexity, a significant yet overlooked feature of agency structure. Journal: Public Management Review Pages: 837-862 Issue: 4 Volume: 26 Year: 2024 Month: 04 X-DOI: 10.1080/14719037.2022.2116093 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2116093 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:4:p:837-862 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2174586_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Joseph Drew Author-X-Name-First: Joseph Author-X-Name-Last: Drew Author-Name: Dana McQuestin Author-X-Name-First: Dana Author-X-Name-Last: McQuestin Author-Name: Brian Dollery Author-X-Name-First: Brian Author-X-Name-Last: Dollery Title: Fiscal outcomes arising from amalgamation: more complex than merely economies of scale Abstract: Local government amalgamations are often prosecuted on the basis of expected efficiencies centred on capturing economies of scale. However, these economies are far from certain or straightforward. This paper draws on the extant literature to first develop a comprehensive picture of the complexity of the fiscal outcomes associated with amalgamation. We then take advantage of an eight-year panel of data and a serendipitous natural experiment to better understand the impact of amalgamation on operating unit costs. Our results confirm that the actual operating cost outcomes of amalgamation were indeed at odds with the expectations of the amalgamation architects. Journal: Public Management Review Pages: 1341-1359 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2023.2174586 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2174586 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1341-1359 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2137228_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Rhys Andrews Author-X-Name-First: Rhys Author-X-Name-Last: Andrews Author-Name: Ian R. Hodgkinson Author-X-Name-First: Ian R. Author-X-Name-Last: Hodgkinson Title: Resource dependence and the survival of government-created social enterprises Abstract: Local governments increasingly use social enterprises for public service delivery, but the sustainability of this approach is likely to be influenced by a range of resource dependencies. Drawing on the Resource Dependence Theory, we investigate the resources social enterprises must acquire and maintain for their survival among nearly 100 social enterprises created by English local governments to provide leisure services. Using survival analysis, we find that government-owned and more profitable social enterprises are less likely to be dissolved, as are those with a larger board of directors. We also find that board diversity is beneficial for enterprises with larger boards. Journal: Public Management Review Pages: 1178-1200 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2022.2137228 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2137228 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1178-1200 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2185663_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Carlos Ferreira Author-X-Name-First: Carlos Author-X-Name-Last: Ferreira Author-Name: Kevin Broughton Author-X-Name-First: Kevin Author-X-Name-Last: Broughton Author-Name: Kate Broadhurst Author-X-Name-First: Kate Author-X-Name-Last: Broadhurst Author-Name: Jennifer Ferreira Author-X-Name-First: Jennifer Author-X-Name-Last: Ferreira Title: Collaborative innovation in a local authority – ‘local economic development-by-project’? Abstract: This paper analyses how local authorities address the challenges of prolonged austerity by making use of collaborative innovation, financed through bidding for instrumental technology-based projects. Based on two case study projects within a local authority in England, analysis shows how local authority managers change their role, from brokers before and during bidding, to institution-builders during implementation, and networkers when attempting to capture long-term value from the projects. The findings also highlight the limits of this approach, as the limited nature of the projects makes it difficult for local authorities to capture long-term value, especially if there is no follow-up funding. Journal: Public Management Review Pages: 1405-1423 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2023.2185663 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2185663 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1405-1423 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2171093_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Oemar van der Woerd Author-X-Name-First: Oemar Author-X-Name-Last: van der Woerd Author-Name: Jennie Janssens Author-X-Name-First: Jennie Author-X-Name-Last: Janssens Author-Name: Wilma van der Scheer Author-X-Name-First: Wilma Author-X-Name-Last: van der Scheer Author-Name: Roland Bal Author-X-Name-First: Roland Author-X-Name-Last: Bal Title: Managing (through) a network of collaborations: A case study on hospital executives’ work in a Dutch urbanized region Abstract: Managing inter-organizational networks has been studied extensively, yet little attention has been paid to what it means for organizations and their management to participate in multiple networks simultaneously. This study therefore explores from a management-organizational perspective how hospitals in a Dutch urbanized region process and manage a ‘network of collaborations’. We analyse the managerial strategies and activities performed to align organizational interests with the emergence of networks. While the network narrative has become dominant in public policy, this study adds empirical insights to the meaning and practice of governing in a networked environment. Journal: Public Management Review Pages: 1299-1321 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2023.2171093 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2171093 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1299-1321 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2145348_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Rutger Blom Author-X-Name-First: Rutger Author-X-Name-Last: Blom Author-Name: Bart Voorn Author-X-Name-First: Bart Author-X-Name-Last: Voorn Author-Name: Rick T. Borst Author-X-Name-First: Rick T. Author-X-Name-Last: Borst Title: HRM autonomy, integration and performance in government agencies: tests of necessity and sufficiency Abstract: The relationship between HRM autonomy, business-like HRM, and performance in government agencies has been of interest in research for decades now. Using survey data from 365 respondents working in Dutch government agencies, we studied to what degree HRM autonomy is a necessary and sufficient condition for HRM integration, distinguished between vertical and organizational integration, and, consequently, HRM performance in agencies. The findings from structural equation modelling and necessary condition analysis show that HRM autonomy is necessary but not sufficient for HRM integration, while HRM integration is necessary and partly sufficient for HRM performance. Journal: Public Management Review Pages: 1223-1241 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2022.2145348 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2145348 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1223-1241 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2142653_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Marc Jungblut Author-X-Name-First: Marc Author-X-Name-Last: Jungblut Author-Name: Jens Jungblut Author-X-Name-First: Jens Author-X-Name-Last: Jungblut Title: Spreading information or engaging the public? The German police’s communication on Twitter Abstract: Police like other public organizations increasingly use social media for external communication. Due to their bureaucratic organization social media poses a communication challenge for them. This study analyses the content of tweets by German police using a three-category framework. Machine-learning based classification tasks are coupled with multilevel modelling to analyse all tweets distributed in 2019. The study demonstrates that police largely use Twitter to distribute information unidirectionally focusing on core tasks, while information gathering, and public relations only play a subordinate role. There is variation between accounts. However, the model only explains parts of it, thus inviting for follow-up research. Journal: Public Management Review Pages: 1201-1222 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2022.2142653 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2142653 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1201-1222 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2133160_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Alma McCarthy Author-X-Name-First: Alma Author-X-Name-Last: McCarthy Author-Name: Thomas Garavan Author-X-Name-First: Thomas Author-X-Name-Last: Garavan Author-Name: Denise Holland Author-X-Name-First: Denise Author-X-Name-Last: Holland Author-Name: Katerina Bohle Carbonell Author-X-Name-First: Katerina Author-X-Name-Last: Bohle Carbonell Author-Name: Turo Virtanen Author-X-Name-First: Turo Author-X-Name-Last: Virtanen Author-Name: Paula O Kane Author-X-Name-First: Paula Author-X-Name-Last: O Kane Author-Name: Montgomery Van Wart Author-X-Name-First: Montgomery Author-X-Name-Last: Van Wart Title: Talent management in public science funding organizations: institutional logics, paradoxical tensions and HR actor responses Abstract: Drawing on a study of three public science funding organizations in Ireland, Finland and New Zealand, we investigate the implementation of talent management (TM) through the lens of institutional complexity and paradox theory. Multiple institutional logics and institutional complexity create tensions, which TM actors must respond to and manage. We identify an important interplay of four institutional logics with the dominance of the professional logic acting as a unifying function to respond to tensions in TM implementation. We add to the emerging literature on day-to-day responses to competing institutional logics and public sector TM. Journal: Public Management Review Pages: 1156-1177 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2022.2133160 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2133160 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1156-1177 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2126882_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Caroline Howard Grøn Author-X-Name-First: Caroline Howard Author-X-Name-Last: Grøn Author-Name: Niels Opstrup Author-X-Name-First: Niels Author-X-Name-Last: Opstrup Author-Name: Heidi Houlberg Salomonsen Author-X-Name-First: Heidi Houlberg Author-X-Name-Last: Salomonsen Author-Name: Anders Ryom Villadsen Author-X-Name-First: Anders Ryom Author-X-Name-Last: Villadsen Title: Managing in all the right directions? The relationship between public managers’ perceived autonomy and leading upwards, sidewards, outwards and downwards Abstract: Although researchers have discussed autonomy as important at the organizational level, the autonomy of the individual manager has not received similar attention. Knowledge about how managerial autonomy is used is, however, important for understanding the conditions under which management matters. We ask whether perceived managerial autonomy enables public managers to prioritize their efforts to support their individual career progression, organizational goal attainment, or both. Based on survey-data from 854 Danish public managers, we find perceived managerial autonomy is positively related to managers ability of aligning their time efforts towards as well their own career progression as towards obtaining organizational goals. Journal: Public Management Review Pages: 1113-1135 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2022.2126882 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2126882 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1113-1135 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2177328_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Carter B. Casady Author-X-Name-First: Carter B. Author-X-Name-Last: Casady Title: A time differencing qualitative comparative analysis (QCA) of public-private partnership (PPP) market maturity Abstract: This study examines how institutional change affects public-private partnership (PPP) market maturity. Using a novel Time Differencing Qualitative Comparative Analysis (QCA) method, the institutional settings of 19 different PPP markets across Latin America and the Caribbean (LAC) were analysed between 2009 and 2014. The results show enhancing the regulatory framework and institutional knowledge are necessary in order to increase PPP market maturity in most cases. However, a deteriorating investment climate coupled with a weaker regulatory framework led to declines in PPP market maturity. This suggests that the influence of institutional change on PPP market maturity is not symmetrical. Journal: Public Management Review Pages: 1360-1382 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2023.2177328 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2177328 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1360-1382 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2181982_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Dimitri Cremers Author-X-Name-First: Dimitri Author-X-Name-Last: Cremers Author-Name: Remco S. Mannak Author-X-Name-First: Remco S. Author-X-Name-Last: Mannak Author-Name: John Goedee Author-X-Name-First: John Author-X-Name-Last: Goedee Author-Name: Jörg Raab Author-X-Name-First: Jörg Author-X-Name-Last: Raab Author-Name: Antony Pemberton Author-X-Name-First: Antony Author-X-Name-Last: Pemberton Author-Name: Casper C. Groenink Author-X-Name-First: Casper C. Author-X-Name-Last: Groenink Title: The influence of network orchestration and organizational formalization on goal orientation in public service delivery networks: an experimental study Abstract: Prior research on networks has established that tensions might arise between organizational structures and processes and network goals. This study investigates the role that network managers can play in mitigating these tensions through network orchestration. Based on an experimental design involving students and practitioners from the social domain, the combined effects of network orchestration and organizational formalization on goal orientation were examined. Results show that a negative effect of organizational formalization on network goal orientation is mitigated by network orchestration. Thereby, this study contributes to our understanding of the role of network orchestration in coping with tensions inherent to networks. Journal: Public Management Review Pages: 1383-1404 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2023.2181982 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2181982 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1383-1404 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2133159_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Yvonne Brunetto Author-X-Name-First: Yvonne Author-X-Name-Last: Brunetto Author-Name: Matthew Xerri Author-X-Name-First: Matthew Author-X-Name-Last: Xerri Author-Name: Benjamin Farr-Wharton Author-X-Name-First: Benjamin Author-X-Name-Last: Farr-Wharton Title: Doing better with less: do behavioural capabilities affect street level bureaucrats’ ability to deliver public value? Abstract: Street Level Bureaucrat (SLB) and Conservation of Resources theories are used to develop measures for Public Value (PV) and a higher-order construct comprising psychological capacities and behavioural capabilities – HERO-INE, and to test whether it is an antecedent of Public Service Motivation (PSM) and Public Value (PV) using data from 259 SLBs working in Australian healthcare collected at two points in time and analysed using Structural Equation Modelling. HERO-INE, PSM, and in-role behaviour explained approximately 40% of the SLBs’ PV. The implication is that organizations must ensure that SLBs have the psychological and behavioural capabilities to deliver PV. Journal: Public Management Review Pages: 1136-1155 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2022.2133159 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2133159 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1136-1155 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2189902_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Wenna Chen Author-X-Name-First: Wenna Author-X-Name-Last: Chen Author-Name: Hongtao Yi Author-X-Name-First: Hongtao Author-X-Name-Last: Yi Title: Managers’ career paths and interlocal collaboration: an agent network collaboration model Abstract: This study examines the role of change agents, city leaders, and their networks in facilitating interlocal collaboration in environmental governance. We propose an Agent Network Collaboration (ANC) model that brings individual managers, as change agents, back into the study of the interlocal agreement (ILA). We argue that the leadership transfer networks, the collection of city managers’ career paths that connect cities, serve as an important channel for interlocal collaboration. With a dyadic panel data set of 14 cities in the Pearl River Delta region in China, we find substantive impacts of managers’ career paths on the formation of ILAs. Journal: Public Management Review Pages: 1424-1448 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2023.2189902 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2189902 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1424-1448 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2347761_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Stephen Osborne Author-X-Name-First: Stephen Author-X-Name-Last: Osborne Title: In memoriam - Gyorgy Jenei and Irvine Lapsley Journal: Public Management Review Pages: 1109-1112 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2024.2347761 File-URL: http://hdl.handle.net/10.1080/14719037.2024.2347761 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1109-1112 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2150882_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Katri Kauppi Author-X-Name-First: Katri Author-X-Name-Last: Kauppi Author-Name: Suvituulia Taponen Author-X-Name-First: Suvituulia Author-X-Name-Last: Taponen Title: Collaborators, supplementers, purchasers and privatizers - profiling the social and health care delivery forms of finnish municipalities through cluster analysis Abstract: Municipalities´ service delivery choices are under constant public debate. To better understand the configurations of service delivery forms across different municipalities, we analyse all 309 Finnish municipalities’ delivery of 10 social and healthcare services. Five clusters emerge: Collaborators, Supplementers, Purchasers, Privatizers and Decentralizers (likely representing municipalities in transition). Overall, mixed delivery dominates. While the clusters present differences in municipal characteristics, surprisingly few statistically significant cost differences emerge, suggesting different configurations of efficient service delivery choices exist. Smaller municipalities can achieve economies of scale by collaboration, while large municipalities seem to ‘get away’ with going against transaction cost economics theory recommendations. Journal: Public Management Review Pages: 1242-1265 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2022.2150882 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2150882 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1242-1265 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2171094_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Emily Soh Author-X-Name-First: Emily Author-X-Name-Last: Soh Author-Name: Karel Martens Author-X-Name-First: Karel Author-X-Name-Last: Martens Title: Public values in the socio-technical construction of autonomous vehicle futures Abstract: This study argues that policymaking guided by public values can help to secure public benefit in technology implementation, for two reasons. Firstly, the emergence and deliberation over plural values can result in more publicly beneficial outcomes; secondly, public values establish the meaningful link between public interest and policy goals. We explore the value bases of arguments around the societal implementation of autonomous vehicles through interviews with professionals. Mapping values on a conceptual model with two dimensions of recognition-neglect and consensus-dissensus, we find that a limited set of values receives recognition, while two distinct sets are contested or neglected almost entirely. Journal: Public Management Review Pages: 1322-1340 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2023.2171094 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2171094 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1322-1340 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2171092_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Seidali Kurtmollaiev Author-X-Name-First: Seidali Author-X-Name-Last: Kurtmollaiev Author-Name: Per Egil Pedersen Author-X-Name-First: Per Egil Author-X-Name-Last: Pedersen Author-Name: Trygve Lie Author-X-Name-First: Trygve Author-X-Name-Last: Lie Title: A bird in the hand: empirically grounded archetypes of collaborative innovation in the public sector Abstract: Normative approaches have dominated research on collaborative innovation arrangements in the public sector, but actual practices remain underexplored and uncategorized. We conducted an inductive, in-depth study of 35 collaborative innovation arrangements originating from the public sector and categorized them into overarching archetypes. In creating this empirically grounded typology of collaborative innovation archetypes, we found that public organizations prefer project- and programme-based development archetypes, and focus primarily on co-exploration activities. Moreover, such organizations lack experience using the collaborative arrangements suggested in the recent theoretical literature, but they actively use effectual reasoning, which previous studies largely have overlooked. Journal: Public Management Review Pages: 1266-1298 Issue: 5 Volume: 26 Year: 2024 Month: 05 X-DOI: 10.1080/14719037.2023.2171092 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2171092 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:5:p:1266-1298 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2219998_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Francesca Calò Author-X-Name-First: Francesca Author-X-Name-Last: Calò Author-Name: Fulvio Scognamiglio Author-X-Name-First: Fulvio Author-X-Name-Last: Scognamiglio Author-Name: Enrico Bellazzecca Author-X-Name-First: Enrico Author-X-Name-Last: Bellazzecca Author-Name: Edoardo Ongaro Author-X-Name-First: Edoardo Author-X-Name-Last: Ongaro Title: Social innovation during turbulent times: a systematic literature review and research agenda Abstract: Contemporary societies are affected by profound and often disruptive changes leading to socio-economic turbulence. The COVID-19 pandemic has been one of such changes. Gaining a deeper understanding of how society-based responses – such as social innovation – work during turbulent times is of increased significance. This paper carries out a systematically conducted literature review on the forms of social innovation arisen during the first year of the pandemic. Based upon our findings, areas for middle range theorizing on how social innovation works under conditions of turbulence and a prospective research agenda are explored. Journal: Public Management Review Pages: 1706-1730 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2023.2219998 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2219998 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1706-1730 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2161007_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Chidiebere Ogbonnaya Author-X-Name-First: Chidiebere Author-X-Name-Last: Ogbonnaya Author-Name: Moazzam Ali Author-X-Name-First: Moazzam Author-X-Name-Last: Ali Author-Name: Muhammad Usman Author-X-Name-First: Muhammad Author-X-Name-Last: Usman Author-Name: Mayowa T. Babalola Author-X-Name-First: Mayowa T. Author-X-Name-Last: Babalola Author-Name: Shuang Ren Author-X-Name-First: Shuang Author-X-Name-Last: Ren Author-Name: Yasin Rofcanin Author-X-Name-First: Yasin Author-X-Name-Last: Rofcanin Title: Death anxiety among street-level bureaucrats: how does it affect their work drive and performance? Abstract: Drawing on the depletion model of self-regulation, this study investigates how death anxiety depletes the energy of SLBs, resulting in negative consequences for their work drive and public service performance. The study also examines the importance of trait mindfulness as a boundary condition for determining whether the psychological and work-related outcomes of death anxiety are more or less severe for some SLBs. Using time-lagged and supervisor-matched data from 417 respondents, our findings provide new insights into SLBs’ psychological response and job performance in the face of a life-threatening global pandemic. Journal: Public Management Review Pages: 1526-1546 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2022.2161007 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2161007 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1526-1546 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2224819_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Sofi Perikangas Author-X-Name-First: Sofi Author-X-Name-Last: Perikangas Author-Name: Sanna Tuurnas Author-X-Name-First: Sanna Author-X-Name-Last: Tuurnas Title: Design for inclusive digital co-production Abstract: In this article we identify design principles for digital co-production and analyse how they can enhance inclusion. We focus on digital co-production in a community development project by studying the accessibility and interaction of the digital co-production events during the Covid−19 pandemic which increased the need for digital co-production methods and created a need for new designs of such processes. From the perspective of design, inclusion needs to be addressed both at system level as meta-design and during implementation by enhancing accessibility and interaction. Journal: Public Management Review Pages: 1731-1751 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2023.2224819 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2224819 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1731-1751 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2200404_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Jonathan L. Gifford Author-X-Name-First: Jonathan L. Author-X-Name-Last: Gifford Author-Name: Lisardo A. Bolaños Author-X-Name-First: Lisardo A. Author-X-Name-Last: Bolaños Author-Name: Nobuhiko Daito Author-X-Name-First: Nobuhiko Author-X-Name-Last: Daito Author-Name: Carter B. Casady Author-X-Name-First: Carter B. Author-X-Name-Last: Casady Title: What triggers public-private partnership (PPP) renegotiations in the United States? Abstract: Public-private partnership (PPP) renegotiations and their outcomes have been studied extensively in Latin America and Europe but not in the United States. Therefore, this study evaluates factors triggering U.S. PPP renegotiations by examining six highway PPPs located in California (2), Indiana (1), and Virginia (3). The findings suggest exogenous macroeconomic shocks, project and political complexity, and institutional inexperience are the most compelling triggers behind U.S. PPP renegotiations. These findings also highlight America’s distinct political and institutional environment – i.e. favourable to buy-outs as well as debt restructuring via bankruptcy – as a possible explanation for the absence of opportunism among U.S. PPP renegotiations. Journal: Public Management Review Pages: 1583-1609 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2023.2200404 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2200404 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1583-1609 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2225510_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Linn Slettum Bjerke-Busch Author-X-Name-First: Linn Slettum Author-X-Name-Last: Bjerke-Busch Author-Name: Sebastian Thorp Author-X-Name-First: Sebastian Author-X-Name-Last: Thorp Title: Overcoming the Productivity Paradox in the Public Sector by Managing Deliberate Learning Abstract: Digital technology offers an opportunity for increased productivity in public organizations, but organizations struggle to gain revenue from their investments, known as the productivity paradox. This study examines the role and relations of digital adoption (DA), deliberate learning (DL), and managerial dynamic capability (MDC) on improving productivity in a digital transformation (DT) process in the Norwegian courts. The results show that DL had a strong impact on productivity and that MDC plays an important role in enabling DL processes. Journal: Public Management Review Pages: 1752-1778 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2023.2225510 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2225510 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1752-1778 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2203167_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Joëlle van der Meer Author-X-Name-First: Joëlle Author-X-Name-Last: van der Meer Title: Role perceptions, collaboration and performance: insights from identity theory Abstract: This paper uses identity theory to explain the link between public servants’ role perceptions, collaboration and performance. A longitudinal survey (N = 522) shows that the more public servants rely on a Weberian role perception, the more they focus on internal collaboration in performing their work, whereas the more public servants adopt a networking role perception the more they use external collaboration in order to enhance their performance. Further, an entrepreneurial role perception influences performance directly. This study empirically shows that public servants with various role perceptions all engage in forms of collaborative behaviour that benefit their performance. Journal: Public Management Review Pages: 1610-1630 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2023.2203167 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2203167 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1610-1630 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2152479_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Rocco Palumbo Author-X-Name-First: Rocco Author-X-Name-Last: Palumbo Author-Name: Mohammad Fakhar Manesh Author-X-Name-First: Mohammad Author-X-Name-Last: Fakhar Manesh Author-Name: Damiano Petrolo Author-X-Name-First: Damiano Author-X-Name-Last: Petrolo Title: What makes work smart in the public sector? Insights from a bibliometric analysis and interpretive literature review Abstract: Debate on smart working in the public sector is rich, yet poorly systematized. The article fills this gap through a domain-based literature review. A bibliometric investigation enabled us to cluster 72 relevant papers in 5 research streams based on bibliographic coupling. An interpretive approach was undertaken to analyse key themes addressed within and across the clusters. A blurred account of smart working emerged. Despite the triggers fostering the transition towards smart working, its contents are ambiguous. Smart work arrangements fall short in augmenting the individual control over job and impair interpersonal relationships at work, paving the way for dumb work. Journal: Public Management Review Pages: 1449-1474 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2022.2152479 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2152479 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1449-1474 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2160488_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Dongfang Gaozhao Author-X-Name-First: Dongfang Author-X-Name-Last: Gaozhao Author-Name: James E. Wright Author-X-Name-First: James E. Author-X-Name-Last: Wright Author-Name: Mylah K. Gainey Author-X-Name-First: Mylah K. Author-X-Name-Last: Gainey Title: Bureaucrat or artificial intelligence: people’s preferences and perceptions of government service Abstract: The increasing use of artificial intelligence (AI) in public service delivery presents important yet unanswered questions about citizens’ views of AI. Are citizens’ perceptions of decisions made by AI different from those made by bureaucrats? We answer this question by conducting a conjoint experiment. Our results show that individuals prefer minority bureaucrats over AI to make decisions. This is particularly true for racially minoritized citizens. However, when passive representation within the bureaucracy is unavailable, racially minoritized individuals do not have a clear-cut preference between AI and out-group bureaucrats. Our findings provide insight into the interaction between automation, representation, and equity. Journal: Public Management Review Pages: 1498-1525 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2022.2160488 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2160488 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1498-1525 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2212255_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Nadine Raaphorst Author-X-Name-First: Nadine Author-X-Name-Last: Raaphorst Title: An empirical conceptualization of front line enablement by performance management Abstract: The unintended effects of curtailing performance regimes are well-documented. Less is known about how street-level workers are enabled by hybrid performance regimes having a control and learning function. The aim of this study was therefore to conceptualize enablement by such performance regimes. For this purpose, an empirical study was conducted in two frontline contexts characterized by hybrid performance regimes: hospital nursing and prison guarding. Drawing on 31 interviews, 35 informal conversations, and 58 observation hours, this research finds that performance measuring enables street-level workers by providing them with different forms of knowledge helping them in different aspects of the job. Journal: Public Management Review Pages: 1658-1683 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2023.2212255 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2212255 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1658-1683 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2162956_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Laine P. Shay Author-X-Name-First: Laine P. Author-X-Name-Last: Shay Author-Name: Jason S. Byers Author-X-Name-First: Jason S. Author-X-Name-Last: Byers Title: Can’t buy me love? An experiment on the relationship between federal grant spending and public approval of federal agencies Abstract: Previous research finds that grant spending can improve the standing of politicians and institutions with some in the public. It is unclear whether this effect holds for federal agencies as well, which are largely responsible for allocating these funds. We develop a theory that links agency grant spending to the likelihood of an individual supporting the awarding federal agency, with the expectation that this relationship is conditioned by the citizen’s partisan identification. Using a survey experiment, we find that an increase in federal grant spending, from agencies that they politically oppose, is associated with Republicans offering a more negative evaluation. Journal: Public Management Review Pages: 1547-1565 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2022.2162956 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2162956 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1547-1565 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2204323_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Maike Rackwitz Author-X-Name-First: Maike Author-X-Name-Last: Rackwitz Title: Fraught with tension? A machine-learning approach to termination traits of public corporations in English and German local governments Abstract: Corporatization has gained scholarly attention in recent years, yet little is known regarding why many corporations are eventually terminated, and what happens to their form and functions thereafter. Reinternalizing services is one option local governments may pursue. This paper focuses on the impact of tensions (systemic contradictions) on this final resolution reached: Do local governments choose or refuse reinternalization? Conducting machine learning, I predict termination outcomes based on an original dataset of 244 ceased English and German companies (2010–2020). The results show that macrosystemic tensions are more relevant for resourcing decisions and reinternalization is less likely to be caused by formal ownership issues. Journal: Public Management Review Pages: 1631-1657 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2023.2204323 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2204323 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1631-1657 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2162957_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Roberto Vivona Author-X-Name-First: Roberto Author-X-Name-Last: Vivona Title: The new era leadership for the public sector? Entrepreneurship, effectiveness, and democracy Abstract: Amidst severe global crises, governments are under pressure to deliver appropriate outcomes to society and create a resilient future. Therefore, public managers started to consider the benefits that entrepreneurial leadership may offer; however, some scholars argue that entrepreneurial leaders act anti-democratically. Using data from Australia (n = 104,471), this study investigates whether entrepreneurial leaders enhance the effectiveness of public organizations, while also upholding democratic principles. The results suggest that the adoption of entrepreneurship by public managers positively influences the ability of both achieving organizational goals and enacting a democratic culture where staff is consulted and participates openly in decision-making. Journal: Public Management Review Pages: 1566-1582 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2022.2162957 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2162957 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1566-1582 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2212261_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Rui Mu Author-X-Name-First: Rui Author-X-Name-Last: Mu Author-Name: Tie Cui Author-X-Name-First: Tie Author-X-Name-Last: Cui Title: Facilitating inter-municipal collaboration through mandated collaborative platform: evidence from regional environmental protection in China Abstract: This article argues for the need to go beyond appreciating hierarchy and network as separate coordination processes. Rather it conceptualizes a mandated platform approach to facilitate inter-municipal collaboration with little collaboration experience and diverse interests. Based on a mandated regional platform in China, this article examines what an appropriate mandate is, and how network coordination evolves on this mandated platform. Practically, this study provides a potentially new coordination approach that integrates hierarchy and network. It also has important theoretical implications to enhance our understanding of hybrid coordination and collaborative governance in the public management field. Journal: Public Management Review Pages: 1684-1705 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2023.2212261 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2212261 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1684-1705 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2158211_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Eric J. Brunner Author-X-Name-First: Eric J. Author-X-Name-Last: Brunner Author-Name: Mark D. Robbins Author-X-Name-First: Mark D. Author-X-Name-Last: Robbins Author-Name: Bill Simonsen Author-X-Name-First: Bill Author-X-Name-Last: Simonsen Title: Citizen perceptions of public school efficiency: evidence from the U.S. Abstract: Improving efficiency is the basis for important public school reforms. While there has been substantial scholarship examining the relationship between actual and perceived performance, there has been very little research examining this relationship for efficiency. We use a large and representative sample of U.S. residents and data on student achievement and public school spending to examine the relationship between actual and perceived efficiency. We find a strong positive relationship between actual efficiency and our measure of perceived efficiency. Our research supports the normative tendency of public managers towards increased transparency and suggests that citizens will respond appropriately to information. Journal: Public Management Review Pages: 1475-1497 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2022.2158211 File-URL: http://hdl.handle.net/10.1080/14719037.2022.2158211 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1475-1497 Template-Type: ReDIF-Article 1.0 # input file: RPXM_A_2225523_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Yael Schanin Author-X-Name-First: Yael Author-X-Name-Last: Schanin Author-Name: Sharon Gilad Author-X-Name-First: Sharon Author-X-Name-Last: Gilad Title: Civil servants’ inter-departmental social ties as an impetus for voicing ideas for improvement Abstract: This article examines whether, why and how inter-departmental networking behaviour enhances employees’ voice behaviour. Current literature suggests that employees’ willingness to voice ideas for improvement is contingent on managers creating an empowering and safe environment, yet external networking can also play a role by broadening employees’ horizons, alerting them to overlooked problems and providing them with access to alternative policy solutions and to strategic information regarding the position of other departments. Using a mixed-method of survey and focus groups, we show the association, and unpack the underlying mechanisms, between the intensity of public-sector employees’ networking with colleagues in other departments and their inclination to engage in voice behaviour Journal: Public Management Review Pages: 1779-1802 Issue: 6 Volume: 26 Year: 2024 Month: 06 X-DOI: 10.1080/14719037.2023.2225523 File-URL: http://hdl.handle.net/10.1080/14719037.2023.2225523 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:rpxmxx:v:26:y:2024:i:6:p:1779-1802