Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944990_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jay Liebowitz Author-X-Name-First: Jay Author-X-Name-Last: Liebowitz Title: Aggressively pursuing knowledge management over 2 years: a case study at a US government organization Abstract: As the US federal civilian workforce is ‘graying’, knowledge management (KM) can play a critical role in the strategic management of human capital in a government organization. KM should probably be a key pillar of the human capital strategy, along with competency management, performance management, and change management. Even though the need is great for knowledge management in government organizations, many of these agencies do not have a clear vision or strategy as to how to implement KM in their organization. To help those in the federal sector in implementing KM, this paper will discuss components of the knowledge management implementation plan at a leading US government organization (using GOV as the pseudonym) following a KM pyramid framework. Journal: Knowledge Management Research & Practice Pages: 69-76 Issue: 2 Volume: 1 Year: 2003 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500008 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500008 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:2:p:69-76 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944991_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Albert Z Zhou Author-X-Name-First: Albert Z Author-X-Name-Last: Zhou Author-Name: Dieter Fink Author-X-Name-First: Dieter Author-X-Name-Last: Fink Title: Knowledge management and intellectual capital: an empirical examination of current practice in Australia Abstract: This paper reports the findings from a survey conducted in Australia to explore current practices relating to knowledge management (KM) and intellectual capital (IC). A systematic approach in the form of the intellectual capital web guided the research. Findings revealed that KM was perceived to be more about developing knowledge culture than about managing organisational processes and structure. IC was perceived to be more about human capital than about customer capital and organisational capital. It can therefore be concluded that human capital holds the greatest importance for KM and IC. However, when facilitators for knowledge creation and knowledge sharing were rated, organisation structure was perceived to be more important than organisational culture and information technology. For KM practices, participants indicated that more attention was paid to training and developing employees and less to measurement and reward and incentive issues. The importance of aligning the management of IC and KM was perceived to be more important than the difficulty of doing so. Journal: Knowledge Management Research & Practice Pages: 86-94 Issue: 2 Volume: 1 Year: 2003 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500009 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500009 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:2:p:86-94 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944992_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marcus Spies Author-X-Name-First: Marcus Author-X-Name-Last: Spies Title: Review of Enterprise Information Portals and Knowledge Management Journal: Knowledge Management Research & Practice Pages: 120-122 Issue: 2 Volume: 1 Year: 2003 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500010 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500010 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:2:p:120-122 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944993_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: G P Furlong Author-X-Name-First: G P Author-X-Name-Last: Furlong Author-Name: L Johnson Author-X-Name-First: L Author-X-Name-Last: Johnson Title: Community of practice and metacapabilities Abstract: Continuous reinvention of the organization through learning is a key feature of knowledge management (KM). Responsive change requires the development of organizational structures, processes and cultures that foster the capability to create and learn new knowledge, while abandoning dated knowledge and business processes no longer appropriate to the business environment. The business drivers of past success risk promoting complacency and failure to adapt responsively to environmental change, making the strategic quality of continuous responsive adaptive change a critical and elusive business success factor. On-going adaptability requires the learning and synthesis of a set of capabilities, or metacapabilities that contribute the kinds of skills and knowledge that underlie the process of change and core competency building. Merging metacapabilities with a value chain-specific core competency will allow all three strategic qualities – value creation, difficult to imitate and responsive adaptive change – to be satisfied. In very complex and dynamic environments management should pay consideration to the structures that facilitate the development of a learning culture capable of redefining functions and organizational purpose in response to the environmental changes. What is required is a learning structure that allows for the questioning of the organizational paradigm relative to the business environment, stimulates and supports the development of metacapabilities while providing the larger aligning supportive context that is process focused at a system level. Community of practice, a key KM application, may be one potentially useful metaphor for describing such a structure. Journal: Knowledge Management Research & Practice Pages: 102-112 Issue: 2 Volume: 1 Year: 2003 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500011 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500011 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:2:p:102-112 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944994_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mitsuru Kodama Author-X-Name-First: Mitsuru Author-X-Name-Last: Kodama Title: Knowledge creation through the synthesizing capability of networked strategic communities: case study on new product development in Japan Abstract: This paper provides a new point of view regarding the knowledge management of new product development (NPD), a high-tech field requiring the merging and integration of different technologies. As a case study, we examine the dynamism of the knowledge creation process in NPD at Nippon Telegraph and Telephone Corporation (hereafter referred to as NTT), a traditional Japanese telecommunication company, as it merges and integrates the different elements of broadband network technology, network operation technology, and multimedia processing technology etc., and we analyze the NPD processes of NTT. In a short period of time, a strategic team at NTT, consisting mainly of informal cross-functional middle managers transcending NTT's business divisions, formed strategic communities inside and outside the company, and then formed a network that transcended the strategic communities' boundaries. The synthesizing capability of the leadership-based strategic communities comprising community leaders inside the networked strategic communities enabled NTT to build new business models aimed at customers and achieve successful NPD ahead of other competitors. Journal: Knowledge Management Research & Practice Pages: 77-85 Issue: 2 Volume: 1 Year: 2003 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500012 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500012 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:2:p:77-85 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944995_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Stuart D Galup Author-X-Name-First: Stuart D Author-X-Name-Last: Galup Author-Name: Ronald Dattero Author-X-Name-First: Ronald Author-X-Name-Last: Dattero Author-Name: Richard C Hicks Author-X-Name-First: Richard C Author-X-Name-Last: Hicks Title: The enterprise knowledge dictionary Abstract: One of the difficulties in knowledge management is that knowledge sources are widely distributed and exist in many forms. Earl's taxonomy (2001) of knowledge management systems, particularly, the Technocratic school – Systems, Cartographic, and Engineering, is described to provide a context for discussing the different types of knowledge management systems. To support these different types of knowledge sources, we describe an Enterprise Knowledge Dictionary (EKD) and the supporting n-tier architecture that allows access too many types of knowledge though a common interface. The EKD provides a knowledge portal that allows the knowledge seeker to locate and access the various types of knowledge for a domain of interest from a single source. In addition to facilitating knowledge reuse, the EKD is used for evaluation and planning of knowledge management activities within the firm. An n-tier architecture that both optimizes knowledge management implementations and minimizes the load on transaction processing systems is outlined. Journal: Knowledge Management Research & Practice Pages: 95-101 Issue: 2 Volume: 1 Year: 2003 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500013 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500013 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:2:p:95-101 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944996_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dave Snowden Author-X-Name-First: Dave Author-X-Name-Last: Snowden Title: Innovation as an objective of knowledge management. Part I: The landscape of management Abstract: This is the first of a two-part position paper considering how knowledge management supports innovation. The focus of the first part is on diagnosis, and the development of management science and management practice in the 20th century. It is argued that systems need to be understood not as systems, but at the level of agent interaction, and that an emphasis on design should give way to an emphasis on emergence. The second part will develop these ideas further, with a focus on intervention. Journal: Knowledge Management Research & Practice Pages: 113-119 Issue: 2 Volume: 1 Year: 2003 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500014 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500014 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:2:p:113-119 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944997_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 67-68 Issue: 2 Volume: 1 Year: 2003 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500015 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500015 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:2:p:67-68 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945059_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Amir M Sharif Author-X-Name-First: Amir M Author-X-Name-Last: Sharif Title: Knowledge management: a neuro-hemispherical view of the field Abstract: The definition and subsequent use of knowledge within and across organisational and social contexts has been a vibrant and evolving growth area over many years. Understanding the notion of knowledge management (KM) as an ensemble approach, through the codification, manipulation, dissemination and distribution of information, poses more questions than it answers. The ability to recognise the basis of KM in this regard, involves the tracing of a social or a systems view of knowledge, across cultural contexts (most notably in terms of Western or Eastern philosophies and ontologies). By highlighting the weak and strong push/pull forces of codification vs collaboration in such a manner, can provide us with a possible technique to discern between these worldviews of knowledge and thus ameliorate the many definitions of KM and the associated complexity of its implementation. Journal: Knowledge Management Research & Practice Pages: 70-72 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500078 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500078 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:70-72 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945060_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dianne P Ford Author-X-Name-First: Dianne P Author-X-Name-Last: Ford Author-Name: D Sandy Staples Author-X-Name-First: D Author-X-Name-Last: Sandy Staples Title: Perceived value of knowledge: the potential informer's perception Abstract: Achieving value from knowledge has been illusive to the organization despite recent attempts to capitalize on it. An individual's willingness to share his or her knowledge is an essential factor in the organization benefiting from the knowledge it collectively possesses. Yet little is understood regarding what knowledge people are willing to share. This paper describes the development of a new construct, perceived value of knowledge (PVK). PVK's relationship with intentions to share knowledge is illustrated (both qualitatively and quantitatively). The qualitative study illustrates that it may influence the enablers and the barriers to knowledge sharing. The quantitative study found that PVK is positively related to intentions to share knowledge, while Uniqueness of Knowledge (a related but separate construct) is negatively related to intentions to share knowledge. Implications of perceived value of knowledge is discussed. Journal: Knowledge Management Research & Practice Pages: 3-16 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500079 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500079 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:3-16 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945061_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Vesa Peltokorpi Author-X-Name-First: Vesa Author-X-Name-Last: Peltokorpi Author-Name: Emiko Tsuyuki Author-X-Name-First: Emiko Author-X-Name-Last: Tsuyuki Title: Knowledge governance in a Japanese project-based organization Abstract: Knowledge processes (knowledge creation, retention, and sharing) are influenced by organizational structure, and governance and coordination mechanisms. While project-based organizational structures facilitate knowledge creation; they can hinder knowledge retention and sharing without adequate governance mechanisms. Drawing from the knowledge management and knowledge governance literatures, this paper proposes knowledge governance mechanisms – consensus-based hierarchy, shared human resource practices, and performance measures and output control – that promote knowledge processes in project-based organizations (PBOs). The functioning of knowledge governance is described in a Japanese PBO, Maekawa Manufacturing Ltd. Although the case indicates that both soft and hard dimensions of knowledge governance support knowledge processes, soft dimensions are prioritized in this particular organization. Some implications and suggestions for further research are given. Journal: Knowledge Management Research & Practice Pages: 36-45 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500080 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500080 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:36-45 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945062_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Carol Davy Author-X-Name-First: Carol Author-X-Name-Last: Davy Title: Recipients: the key to information transfer Abstract: Making information available does not necessarily result in subsequent transfer and utilisation. This paper considers the role of various parties to the information transfer process, proposing that the recipient is the key determinant of its success. All other influences such as source, task, organisational and environmental characteristics are considered to be influential on the recipient rather than the process itself. This subtle yet important distinction in some ways simplifies the process by suggesting that the needs of the recipient must inform all information transfer decisions. Journal: Knowledge Management Research & Practice Pages: 17-25 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500081 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500081 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:17-25 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945063_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Stephen Gourlay Author-X-Name-First: Stephen Author-X-Name-Last: Gourlay Title: Towards conceptual clarity for ‘tacit knowledge’: a review of empirical studies Abstract: Tacit knowledge is important for organizations and management, but we lack adequate theory, and find conflicting claims about the concept. A review of empirical studies of tacit knowledge phenomena found the term has been applied to both articulable and inarticulable knowledge. It is suggested that in the interests of clarity use of the term should be limited to the latter. Tacit knowledge appears due to both experience with the particular objects it is applied to, and to general experiences. A solution to the problem of tacit knowledge explication is proposed, and implications of the study for both managerial and academic practice are outlined. Journal: Knowledge Management Research & Practice Pages: 60-69 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500082 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500082 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:60-69 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945064_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hsiu-Fen Lin Author-X-Name-First: Hsiu-Fen Author-X-Name-Last: Lin Title: Impact of organizational support on organizational intention to facilitate knowledge sharing Abstract: Knowledge sharing can be viewed as an organizational innovation that has the potential to generate new ideas and develop new business opportunities through socialization and learning process of knowledge workers. Moreover, numerous scholars have proposed that interpersonal trust is an important facilitator of knowledge sharing. This study aims to develop a research model examining how organizational support influences the intention to facilitate knowledge sharing through organizational perceptions of innovation characteristics (perceived relative advantage and compatibility) and interpersonal trust. Data from a survey of senior executives in Taiwan were used to test the proposed research model. Confirmatory factor analysis was conducted to examine the validity of the measurement model, and the structural model also was analyzed to test the associations hypothesized in the research model. The results showed that organizational support is positively associated with organizational perceptions of innovation characteristics (perceived relative advantage and compatibility) and interpersonal trust, which in turn are positively related to organizational intention to facilitate knowledge sharing. Implications for organizations are also discussed. Journal: Knowledge Management Research & Practice Pages: 26-35 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500083 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500083 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:26-35 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945065_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-2 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500084 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500084 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:1-2 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945066_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mark Nissen Author-X-Name-First: Mark Author-X-Name-Last: Nissen Title: Case Studies in Knowledge Management Journal: Knowledge Management Research & Practice Pages: 75-76 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500085 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500085 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:75-76 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945067_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Michael J D Sutton Author-X-Name-First: Michael J D Author-X-Name-Last: Sutton Title: Strategic Knowledge Management Technology Journal: Knowledge Management Research & Practice Pages: 77-79 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500086 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500086 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:77-79 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945068_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Three kinds of knowledge, reflecting Kant's three kinds of action Journal: Knowledge Management Research & Practice Pages: 73-74 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500087 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500087 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:73-74 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945069_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kostas Ergazakis Author-X-Name-First: Kostas Author-X-Name-Last: Ergazakis Author-Name: Kostas Metaxiotis Author-X-Name-First: Kostas Author-X-Name-Last: Metaxiotis Author-Name: John Psarras Author-X-Name-First: John Author-X-Name-Last: Psarras Title: A coherent framework for building successful KCs in the context of the knowledge-based economy Abstract: Nowadays, it is commonly accepted in both researchers' and practitioners' communities that many disciplines and practices of the knowledge management (KM) field are also relevant and applicable to the knowledge-based development. This is reflected by the fact that the theme of knowledge cities (KCs) is now a ‘hot’ topic of interest and discussion. However, as it also happened with the early stages of evolution of KM, there is neither a coherent framework nor a unified methodology for the design and implementation of successful KCs. The real success of KCs is under investigation in the research community. In this direction, the authors propose a set of hypotheses for the design, development and operation of successful KCs. Then, based on an empirical evaluation of several case studies that have been successfully put in real practice they discuss the support of each case to these hypotheses. The key findings are expressed as a framework for building successful KCs. Journal: Knowledge Management Research & Practice Pages: 46-59 Issue: 1 Volume: 4 Year: 2006 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500089 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500089 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:1:p:46-59 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945110_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nikhil Mehta Author-X-Name-First: Nikhil Author-X-Name-Last: Mehta Title: The value creation cycle: moving towards a framework for knowledge management implementation Abstract: Researchers have emphasized on the need for advances in knowledge management (KM) research to better understand how organizations accrue benefits from their knowledge resources. Thus, an integrated approach, rooted in the theoretical streams of knowledge-based view, KM and institutional theory, is proposed to explain how a successful KM program creates value. The approach discusses four organizational capabilities that firms need to develop simultaneously to create KM-enabled value, and identifies possible organizational actions to develop these capabilities. Various feedback and feed-forward processes, originating inside as well as outside the firm, integrate these capabilities into a KM-enabled value creation cycle (VCC). Key propositions were developed, and were examined with the help of three case studies. Journal: Knowledge Management Research & Practice Pages: 126-135 Issue: 2 Volume: 5 Year: 2007 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500129 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500129 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:2:p:126-135 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945111_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jonathan Klein Author-X-Name-First: Jonathan Author-X-Name-Last: Klein Author-Name: Con Connell Author-X-Name-First: Con Author-X-Name-Last: Connell Author-Name: Sajjad Jasimuddin Author-X-Name-First: Sajjad Author-X-Name-Last: Jasimuddin Title: Who needs memory? the case for the Markovian organisation Abstract: This paper examines the contradiction of organisational memory: that an organisation requires a memory to operate effectively, but that that same memory inhibits and constrains its ability to operate effectively. We briefly review the field of organisational memory and note its close connection with organisational learning.We introduce a conceptual framework pioneered by Schultze and Stabell for examining contradictions in the area of knowledge management. We use this framework to distinguish between the conventional view of organisational memory, which implicitly or explicitly regards knowledge as a commodity, and a constructivist view, from which emerges a picture of the Markovian organisation: an organisation the future behaviour of which is determined not by memories of the past but by its current state, characterised by an organisational consciousness informed by the activities in which it is engaged. While the emphasis of this paper is theoretical, we suggest that adopting this Markovian view of the organisation might be particularly appropriate to practitioners in organisations that are immersed in turbulent environments. Journal: Knowledge Management Research & Practice Pages: 110-116 Issue: 2 Volume: 5 Year: 2007 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500130 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500130 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:2:p:110-116 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945112_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rachelle Bosua Author-X-Name-First: Rachelle Author-X-Name-Last: Bosua Author-Name: Rens Scheepers Author-X-Name-First: Rens Author-X-Name-Last: Scheepers Title: Towards a model to explain knowledge sharing in complex organizational environments Abstract: Effective knowledge sharing underpins the day-to-day work activities in knowledge-intensive organizational environments. This paper integrates key concepts from the literature towards a model to explain effective knowledge sharing in such environments. It is proposed that the effectiveness of knowledge sharing is determined by the maturity of informal and formal social networks and a shared information and knowledge-based artefact network (AN) in a particular work context. It is further proposed that facilitating mechanisms within the social and ANs, and mechanisms that link these networks, affect the overall efficiency of knowledge sharing in complex environments. Three case studies are used to illustrate the model, highlighting typical knowledge-sharing problems that result when certain model elements are absent or insufficient in a particular environment. The model is discussed in terms of diagnosing knowledge-sharing problems, organizational knowledge strategy, and the role of information and communication technology in knowledge sharing. Journal: Knowledge Management Research & Practice Pages: 93-109 Issue: 2 Volume: 5 Year: 2007 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500131 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500131 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:2:p:93-109 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945113_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Daniel T Holt Author-X-Name-First: Daniel T Author-X-Name-Last: Holt Author-Name: Summer E Bartczak Author-X-Name-First: Summer E Author-X-Name-Last: Bartczak Author-Name: Steven W Clark Author-X-Name-First: Steven W Author-X-Name-Last: Clark Author-Name: Martin R Trent Author-X-Name-First: Martin R Author-X-Name-Last: Trent Title: The development of an instrument to measure readiness for knowledge management Abstract: Implementing knowledge management (KM) projects or knowledge-sharing philosophies in organizations require significant organization change. Because the introduction of change is difficult, leaders have been encouraged to proactively prepare their organizations and its members as they begin one of these initiatives. As the first step in this process, managers should comprehensively examine their organization's underlying readiness to embrace these initiatives. Unfortunately, the measurement of an organization's readiness for KM initiatives poses significant challenges because no known instrument is available to do so. Accordingly, this study drew on the KM and organizational change literature to take a first step in the development of a synergistic instrument that measures readiness for KM and applied it in an organizational setting. Journal: Knowledge Management Research & Practice Pages: 75-92 Issue: 2 Volume: 5 Year: 2007 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500132 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500132 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:2:p:75-92 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945114_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Elayne Coakes Author-X-Name-First: Elayne Author-X-Name-Last: Coakes Title: Knowledge Leadership: The Art and Science of the Knowledge-Based Organization Journal: Knowledge Management Research & Practice Pages: 154-156 Issue: 2 Volume: 5 Year: 2007 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500133 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500133 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:2:p:154-156 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945115_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Reviewers 2006 Journal: Knowledge Management Research & Practice Pages: 157-158 Issue: 2 Volume: 5 Year: 2007 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500134 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500134 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:2:p:157-158 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945116_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: A system of five object types of a posteriori knowledge Journal: Knowledge Management Research & Practice Pages: 151-153 Issue: 2 Volume: 5 Year: 2007 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500135 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500135 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:2:p:151-153 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945117_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Thomas Hutzschenreuter Author-X-Name-First: Thomas Author-X-Name-Last: Hutzschenreuter Author-Name: Florian Listner Author-X-Name-First: Florian Author-X-Name-Last: Listner Title: A contingency view on knowledge transfer: empirical evidence from the software industry Abstract: Reports on failures of knowledge transfer (KT) seriously accumulate. A reason for failure, claimed by contingency theory and strongly supported in other disciplines, is the lack of fit between context and configuration. Assessing the reported failures, we found substantial evidence for this view. Unfortunately, literature on KT explored context and configuration isolated, but largely ignored the fits between both and their relationships to success. Thus, we developed a contingency framework on KT including the above contingency concepts and underlying factors evident in the KT literature. Based on that, we addressed the unexplored relationships between fits and success by case study research in the software industry. In-depth interviews yielded audio-recorded statements for theory building leading to nine propositions. We encourage case study research to reach conceptual closure as well as hypotheses-testing research to achieve empirical validation. Journal: Knowledge Management Research & Practice Pages: 136-150 Issue: 2 Volume: 5 Year: 2007 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500136 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500136 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:2:p:136-150 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945118_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 73-74 Issue: 2 Volume: 5 Year: 2007 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500137 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500137 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:2:p:73-74 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945119_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Annukka Jyrämä Author-X-Name-First: Annukka Author-X-Name-Last: Jyrämä Author-Name: Anne Äyväri Author-X-Name-First: Anne Author-X-Name-Last: Äyväri Title: Fostering learning – the role of mediators Abstract: This study elaborates the roles of mediators especially as enablers in knowledge creation. These roles are studied in the context of the TARU EU EQUAL training programme, aimed at helping marginal artists to enter the professional community of artists. The results indicate that the mediator roles identified from literature can be adapted to learning. However, they do not include the role of a mediator as enabling identity building, which is important in the learning context. Moreover, the mediating tasks occurring within communities merit more attention. In addition, the analysis revealed that the mediators' understandings of learning differed from those of the participants, which affected the activities and mediator roles. The use of ba and communities of practice as tools of knowing when analysing the mediator roles proved beneficial as they revealed different aspects and brought forth various ways to enable learning. Journal: Knowledge Management Research & Practice Pages: 117-125 Issue: 2 Volume: 5 Year: 2007 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500138 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500138 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:2:p:117-125 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945213_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Giovanni Schiuma Author-X-Name-First: Giovanni Author-X-Name-Last: Schiuma Title: The managerial foundations of knowledge assets dynamics Abstract: The ability of an organisation to harness knowledge assets dynamics lies at the core of organisational value creation capacity. A key challenge both for researchers and for practitioners is to understand how to measure and manage knowledge assets dynamics. In this paper the managerial foundations of knowledge assets dynamics are introduced. For measuring and managing knowledge assets dynamics within organisations three processes are discussed as follows: knowledge assets identification, knowledge assets mapping and knowledge assets flow. The ability of an organisation to gain sustainable competitive advantages is related to the capacity of mastering these processes. Each process is analysed introducing the possible frameworks that can inspire both scholars investigating the microfoundations of organisational knowledge dynamics, and practitioners looking for approaches to leverage knowledge assets to improve business performance. Journal: Knowledge Management Research & Practice Pages: 290-299 Issue: 4 Volume: 7 Year: 2009 Month: 12 X-DOI: 10.1057/kmrp.2009.21 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.21 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:4:p:290-299 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945214_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Antti Lönnqvist Author-X-Name-First: Antti Author-X-Name-Last: Lönnqvist Author-Name: Virpi Sillanpää Author-X-Name-First: Virpi Author-X-Name-Last: Sillanpää Author-Name: Daniela Carlucci Author-X-Name-First: Daniela Author-X-Name-Last: Carlucci Title: Intellectual capital management in practice: assessment of implementation and outcomes Abstract: In recent decades, a huge variety of models for managing intellectual capital (IC) have been generated. However, understanding how IC management (ICM) models operate in practice and the issues that may be encountered when they are implemented remain a challenging issue. This is because there seems to be a significant gap between the enthusiastic development of ICM models in theory and the application of these models in companies. Therefore, more practically grounded research needs to be carried out. Reporting on action research projects and an interview study, this paper enriches the existing theoretical and framework-oriented IC literature by examining empirically the implementation of ICM projects and their outcomes in six Finnish companies. The findings of the paper include the challenges and success factors affecting the development of ICM projects, likewise the related outcomes and benefits. This provides useful insights for applying ICM to practice. Journal: Knowledge Management Research & Practice Pages: 308-316 Issue: 4 Volume: 7 Year: 2009 Month: 12 X-DOI: 10.1057/kmrp.2009.22 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.22 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:4:p:308-316 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945215_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paula Kujansivu Author-X-Name-First: Paula Author-X-Name-Last: Kujansivu Title: Is there something wrong with intellectual capital management models? Abstract: During the recent years the intellectual capital (IC) literature has produced tens of models to support the various IC management (ICM) activities, such as identification, measurement, valuation, acquisition and reporting IC. However, the practice of applying these models seems to be a fairly new issue in many organisations. The gap between research and practice (i.e. not many organisations seem to be applying ICM models) may result from several issues. This paper approaches the gap from two perspectives. First, the paper questions the applicability of ICM models. Second, although IC as a research theme is quite immature many management models that also include some of the aspects of IC have been developed within general management disciplines. Thus, this study examines whether traditional management models may also be suitable for ICM. The two questions are answered by using four single cases in which action research projects were carried out. Journal: Knowledge Management Research & Practice Pages: 300-307 Issue: 4 Volume: 7 Year: 2009 Month: 12 X-DOI: 10.1057/kmrp.2009.23 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.23 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:4:p:300-307 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945216_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Francesca Grippa Author-X-Name-First: Francesca Author-X-Name-Last: Grippa Title: A social network scorecard to monitor knowledge flows across communication media Abstract: This paper describes the application of a scorecard, based on social network analysis, to monitor the evolution of knowledge flows. This scorecard helps organizations to identify new ways to optimize knowledge flows by combining communication media that match their working environments. Three case studies were conducted: one within an Italian Research Centre, and two within U.S.-based Research and Education Centres. The interactions of members of these business communities were observed by monitoring multiple communication media over time. This is a departure from the common practice of using only e-mail communications to describe social networks. The goal of this paper is to answer the following question: does e-mail alone represent an accurate approximation of the social network? The results suggest that a better approximation can be found by monitoring multiple media: e-mail, chat, telephone, social networking websites, and face-to-face interactions. Journal: Knowledge Management Research & Practice Pages: 317-328 Issue: 4 Volume: 7 Year: 2009 Month: 12 X-DOI: 10.1057/kmrp.2009.24 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.24 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:4:p:317-328 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945217_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Guendalina Capece Author-X-Name-First: Guendalina Author-X-Name-Last: Capece Author-Name: Roberta Costa Author-X-Name-First: Roberta Author-X-Name-Last: Costa Title: Measuring knowledge creation in virtual teams through the social network analysis Abstract: The current literature regarding virtual teams (VTs) lacks outcomes related to intellectual capital (IC) and knowledge management (KM). Moreover, e-collaboration and VTs need the necessary metrics to assess the real benefits that KM derives from the use of new e-collaboration technologies. There is also scarce evaluation of the cause–effect linkage between a VT structural configuration and its creative performance. Following this lead, we propose an evaluation method based on social network analysis (SNA) and indexes referring to knowledge creation. The paper concludes with an application on a real case study that shows how this methodology can be used as a KM tool to increase the creative output of VTs. Journal: Knowledge Management Research & Practice Pages: 329-338 Issue: 4 Volume: 7 Year: 2009 Month: 12 X-DOI: 10.1057/kmrp.2009.25 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.25 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:4:p:329-338 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945218_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Karim Moustaghfir Author-X-Name-First: Karim Author-X-Name-Last: Moustaghfir Title: How knowledge assets lead to a sustainable competitive advantage: are organizational capabilities a missing link? Abstract: Even though knowledge assets have been widely recognized as the principal drivers of firm's competitive advantage, few are the frameworks that have explained how these strategic assets are transformed into value and how the value creation process occurs. Also there is a confusing terminology in the literature surrounding many concepts explaining the dynamics of value creation. By conducting a Systematic Review – an evidence-based methodology for theory building – this paper seeks to define a ‘common language’ of the concepts used to explain this phenomenon, and build the assumptions of a theoretical model that explains how knowledge assets, through learning mechanisms, are linked, renewed, and leveraged into socio-technical processes or organizational routines, that in turn form the basis of organizational capabilities. As they are socially constructed, these organizational capabilities, when leveraged into products and services, generate value and provide firms with a sustainable competitive advantage and long-term superior performance. The model should therefore serve as a theoretical contribution to the literature and it has a further potential benefit to begin an inquiry, for both theory building and management, about the nature of firm's knowledge assets and organizational capabilities, and the sources of sustainable competitive advantage. Some of these avenues are outlined in this paper. Journal: Knowledge Management Research & Practice Pages: 339-355 Issue: 4 Volume: 7 Year: 2009 Month: 12 X-DOI: 10.1057/kmrp.2009.26 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.26 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:4:p:339-355 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945219_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eric Kong Author-X-Name-First: Eric Author-X-Name-Last: Kong Author-Name: S Bruce Thomson Author-X-Name-First: S Bruce Author-X-Name-Last: Thomson Title: An intellectual capital perspective of human resource strategies and practices Abstract: Previous research has investigated the relationships between intellectual capital (IC) and human resource management (HRM). Others have described the link between IC and strategic initiatives in an organization including strategic human resource management (SHRM). However, little systematic work has been done to develop a holistic overview of connections between the three concepts. Through an analysis of the recent IC literature and the literature that discusses IC, SHRM and HRM, this paper argues that not only are the three concepts closely connected, but also IC should play a key role in SHRM processes and HRM practices in organizations. The strategic connections also demonstrate that IC can be conceptualized as a holistic partner to both SHRM and HRM; thus, adding strong support for the need to measure IC accurately. A theoretical framework is proposed to illustrate IC, SHRM and HRM connections. Finally, the paper suggests directions for future research. Journal: Knowledge Management Research & Practice Pages: 356-364 Issue: 4 Volume: 7 Year: 2009 Month: 12 X-DOI: 10.1057/kmrp.2009.27 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.27 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:4:p:356-364 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945220_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mariolina Longo Author-X-Name-First: Mariolina Author-X-Name-Last: Longo Author-Name: Marcello M Mariani Author-X-Name-First: Marcello M Author-X-Name-Last: Mariani Author-Name: Matteo Mura Author-X-Name-First: Matteo Author-X-Name-Last: Mura Title: The effect of intellectual capital attributes on organizational performance. The case of the Bologna Opera House Abstract: In this study, we propose to model how intellectual capital (IC) attributes affect the performance of organizations operating in the performing arts sector, more specifically opera companies. In particular, the aim of this paper is twofold in that it seeks: (1) to analyze the role IC plays in performing arts organizations; and (2) to propose research hypotheses that suggest how IC affects the performance of these organizations. An in-depth qualitative approach was adopted. The research methodology deployed consists of a longitudinal case study of a major Italian opera house. The main findings of this study are two: (1) the identification of six attributes of IC that are deeply grounded in management theories and that make the definition of the IC construct more theoretically robust with respect to other studies that are less evidence-based; (2) the development of a model that shows how IC attributes affect the three different performance dimensions of performing arts organizations. Journal: Knowledge Management Research & Practice Pages: 365-376 Issue: 4 Volume: 7 Year: 2009 Month: 12 X-DOI: 10.1057/kmrp.2009.28 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.28 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:4:p:365-376 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945221_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Silvia Massa Author-X-Name-First: Silvia Author-X-Name-Last: Massa Author-Name: Stefania Testa Author-X-Name-First: Stefania Author-X-Name-Last: Testa Title: How do Miles and Snow's strategic types differ in their knowledge assets? Evidence from Italian SMEs Abstract: This paper takes a knowledge-based view of firms and discusses the importance of linking organizational knowledge assets into corporate strategy. In order to conceptualize knowledge assets, the paper adopts the intellectual capital (IC) framework, which distinguishes three IC components: human, structural and relational capital. As regards business strategy, the paper adopts Miles and Snow's model, which identifies three strategic types of successful organizations: Defenders, Analysers and Prospectors. The paper explores the ways in which the three strategic types differ in weighting the single components of their IC. This study represents an attempt to extend the Miles and Snow typology including the aspect of knowledge assets. The link between knowledge asset management and strategy is investigated by means of three case studies conducted in Italian small and medium enterprises from the food sector. The paper argues that firms of different Miles and Snow strategic types have different mix of IC components. Journal: Knowledge Management Research & Practice Pages: 377-386 Issue: 4 Volume: 7 Year: 2009 Month: 12 X-DOI: 10.1057/kmrp.2009.30 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.30 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:4:p:377-386 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945222_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 289-289 Issue: 4 Volume: 7 Year: 2009 Month: 12 X-DOI: 10.1057/kmrp.2009.32 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.32 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:4:p:289-289 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945223_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Frada Burstein Author-X-Name-First: Frada Author-X-Name-Last: Burstein Author-Name: Simran Sohal Author-X-Name-First: Simran Author-X-Name-Last: Sohal Author-Name: Suzanne Zyngier Author-X-Name-First: Suzanne Author-X-Name-Last: Zyngier Author-Name: Amrik S Sohal Author-X-Name-First: Amrik S Author-X-Name-Last: Sohal Title: Understanding of knowledge management roles and responsibilities: a study in the Australian context Abstract: Most of the studies in knowledge management (KM) argue for leadership as a vital success factor for any initiative. Top management leadership enables the effective promotion of knowledge sharing by creating an appropriate organisational culture, and making arrangements for corresponding policies and procedures across the organisation to facilitate management of knowledge resources and practices. There is little empirical research reported that has focussed on capturing the awareness and understanding of KM teams’ constitutions and their responsibilities. This study reports on the survey of top managers with respect to KM strategy development and implementation. It is based on a survey data collected from leading Australian companies, and builds on other empirical case studies, which looked at mechanisms of KM strategy development and implementation. The results provide a better understanding of the roles and responsibilities for successful KM strategy development and implementation, and can assist with designing KM teams in organisations. Journal: Knowledge Management Research & Practice Pages: 76-88 Issue: 1 Volume: 8 Year: 2010 Month: 3 X-DOI: 10.1057/kmrp.2009.18 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.18 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:1:p:76-88 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945224_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Aino Kianto Author-X-Name-First: Aino Author-X-Name-Last: Kianto Author-Name: Jussi Waajakoski Author-X-Name-First: Jussi Author-X-Name-Last: Waajakoski Title: Linking social capital to organizational growth Abstract: In the current discussion of the intellectual capital, three main themes have been brought up: intangible assets, the dynamic capabilities to create and modify these assets, and the social relationships in which the knowledge processes take place, that is social capital. Within the latter view, knowledge is understood as a socially constructed and shared resource, and the focus is on the characteristics of the social relationships connecting the various actors and on the benefits these bring to the participants. Even though it is widely agreed that knowledge is essentially social by nature and that social capital does matter to the corporate bottom line, there are relatively few previous studies that have empirically examined the impact of social capital on organizational growth. To bridge this gap, the paper empirically examines how social capital residing in both intra-organizational and inter-organizational relationships of firms is related with organizational growth. The results suggest that contrary to the theoretical claims in the existing literature, social capital has only meagre role in promoting organizational growth. Journal: Knowledge Management Research & Practice Pages: 4-14 Issue: 1 Volume: 8 Year: 2010 Month: 3 X-DOI: 10.1057/kmrp.2009.29 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.29 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:1:p:4-14 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945225_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Shari S C Shang Author-X-Name-First: Shari S C Author-X-Name-Last: Shang Author-Name: Shu-Fang Lin Author-X-Name-First: Shu-Fang Author-X-Name-Last: Lin Title: A model of intellectual capital management capability in the dynamic business environment Abstract: This paper discusses the way in which intellectual capital (IC) can be managed to assist organization to overcome dynamic challenges. An intellectual capital management capability (ICMC) model is developed which permits the management of an organization to realize the potential of IC by measuring the maturity level of its IC. The model is consistent with dynamic capability theory, which suggests leveraging internal and external resources in response to environment changes to sustain competitive advantage. By utilizing in-depth interviews with 25 chief executive officers from firms possessing high IC, this study seeks to inform the readers of the preliminary work and the way in which the maturity level of ICMC can be measured through the development and deployment of dynamic capabilities. The verification and enhancement of the proposed model has also clarified our understanding on the evolutionary path of management capabilities of IC. Journal: Knowledge Management Research & Practice Pages: 15-23 Issue: 1 Volume: 8 Year: 2010 Month: 3 X-DOI: 10.1057/kmrp.2009.31 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.31 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:1:p:15-23 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945226_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ching-Chieh Kiu Author-X-Name-First: Ching-Chieh Author-X-Name-Last: Kiu Author-Name: Eric Tsui Author-X-Name-First: Eric Author-X-Name-Last: Tsui Title: TaxoFolk: a hybrid taxonomy–folksonomy classification for enhanced knowledge navigation Abstract: Taxonomy is widely used in many of the website and directory navigation schemes for content/knowledge retrieval. However, information or content navigation support through taxonomy is often constrained due to its inability to take into account the full nomenclature and cultural nuances of knowledge seekers. The emergence and increasing adoption of collaborative tagging (social bookmarking) tools have provided lightweight and informal conceptual structures called folksonomies for knowledge retrieval. As for folksonomies, they reflect the vocabulary of the users. Hence, integrating folksonomies into a taxonomy combines the best of the two schemes as the resultant structure enhances taxonomy navigation with personsalisation for knowledge search and retrieval. This paper presents TaxoFolk, an algorithm for deriving hybrid taxonomy-folksonomy classification for enhanced knowledge navigation. The algorithm integrates folksonomy with a taxonomy through several unsupervised data mining techniques with augmented heuristics. Journal: Knowledge Management Research & Practice Pages: 24-32 Issue: 1 Volume: 8 Year: 2010 Month: 3 X-DOI: 10.1057/kmrp.2009.33 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.33 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:1:p:24-32 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945227_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Pratim Datta Author-X-Name-First: Pratim Author-X-Name-Last: Datta Author-Name: William Acar Author-X-Name-First: William Author-X-Name-Last: Acar Title: Software and human agents in Knowledge Codification Abstract: In the age of digital networks and databases, gathering data is no longer a differentiating attribute. Instead, the onus is upon creating knowledge and codifying it into the organizational routine. The central theme of this paper is to offer a systematic knowledge codification routine that embodies specific agent attributes and best re-engineering practices. The knowledge process re-engineering schema is proposed as a routine comprising extraction, transformation, and loading to encompass seeking knowledge inputs, converting them based on context, and codifying knowledge for organizational reuse. Using the organization as the primary unit of analysis, the scope of our discussion explicates an agent-mediated process re-engineering model of knowledge creation and codification. The proposed re-engineering captures the synthetic transformation of data into information, information into explicit knowledge, the use of explicit knowledge as an input to tacit knowledge, and the codification of tacit knowledge into explicit knowledge in an attempt to shift the ownership and control of knowledge from the individual to the organization. Journal: Knowledge Management Research & Practice Pages: 45-60 Issue: 1 Volume: 8 Year: 2010 Month: 3 X-DOI: 10.1057/kmrp.2009.34 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.34 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:1:p:45-60 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945228_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Meliha Handzic Author-X-Name-First: Meliha Author-X-Name-Last: Handzic Author-Name: Amila Lagumdzija Author-X-Name-First: Amila Author-X-Name-Last: Lagumdzija Title: Global faculty learning community: a case study Abstract: This case study provides an exploratory analysis of the Faculty Learning Community (FLC) aimed at encouraging and supporting sharing of teaching experiences among faculty members at Universitas 21 Global (U21G). The analysis reveals a community in the formative stages of evolutionary development. The preliminary results indicate a prevailing pattern of knowledge sharing characterised by low intensity, variable member participation and selective topical focus. The results also point to a number of possible reasons for the exhibited behaviour including FLC's academic environment, instrumental nature of the community and its majority adjunct faculty membership. Further directions for practical actions are recommended that may help FLC to grow and mature and future research that may help to demystify contemporary learning communities. Journal: Knowledge Management Research & Practice Pages: 89-98 Issue: 1 Volume: 8 Year: 2010 Month: 3 X-DOI: 10.1057/kmrp.2009.35 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.35 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:1:p:89-98 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945229_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Joachim Kimmerle Author-X-Name-First: Joachim Author-X-Name-Last: Kimmerle Author-Name: Ulrike Cress Author-X-Name-First: Ulrike Author-X-Name-Last: Cress Author-Name: Christoph Held Author-X-Name-First: Christoph Author-X-Name-Last: Held Title: The interplay between individual and collective knowledge: technologies for organisational learning and knowledge building Abstract: This article presents a framework model that defines knowledge building as a co-evolution of cognitive and social systems. Our model brings together Nonaka's knowledge-creating theory and Luhmann's systems theory. It is demonstrated how collaborative knowledge building may occur – in an ideal situation – within an organisation, when people interact with each other using shared digital artefacts. For this purpose, three different technologies are introduced as examples: social-tagging systems, pattern-based task-management systems, and wikis. These examples have been chosen to demonstrate that knowledge building can occur with respect to both declarative and procedural knowledge. The differences and similarities between these technologies, as far as their potential for organisational knowledge building is concerned, are discussed in the light of the framework model. Journal: Knowledge Management Research & Practice Pages: 33-44 Issue: 1 Volume: 8 Year: 2010 Month: 3 X-DOI: 10.1057/kmrp.2009.36 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.36 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:1:p:33-44 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945230_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Fons Wijnhoven Author-X-Name-First: Fons Author-X-Name-Last: Wijnhoven Author-Name: Peter Schuur Author-X-Name-First: Peter Author-X-Name-Last: Schuur Author-Name: Judith Timmer Author-X-Name-First: Judith Author-X-Name-Last: Timmer Title: The Inventor game: game-theoretical analysis of knowledge-sharing between inventors and employers Abstract: Knowledge-sharing has often been analysed by one-shot game models, where the balance between costs and the value of knowledge exchanges for different exchange partners has been calculated. This paper reviews this literature and discusses five of its assumptions: (1) the assumption of homogeneity of knowledge, (2) the assumption of one-shot solutions, (3) the assumption of knowledge as value, (4) the assumption of knowledge as the only instrument for an actor to influence the payouts, and (5) the assumption of deterministic profits from negotiation results. We propose a more realistic game-theoretical model for analysing knowledge-sharing, based on alternative assumptions, that is, heterogeneity of knowledge, multi-stage negotiations, knowledge value realized via production functions, the need for side payments, and the working of nature and discount factors. Our model may help in establishing new firms on the basis of existing knowledge owned by companies and their employees. Journal: Knowledge Management Research & Practice Pages: 61-75 Issue: 1 Volume: 8 Year: 2010 Month: 3 X-DOI: 10.1057/kmrp.2009.38 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.38 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:1:p:61-75 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945231_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-3 Issue: 1 Volume: 8 Year: 2010 Month: 3 X-DOI: 10.1057/kmrp.2009.39 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.39 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:1:p:1-3 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945267_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Reviewers 2010 Journal: Knowledge Management Research & Practice Pages: 197-197 Issue: 2 Volume: 9 Year: 2011 Month: 6 X-DOI: 10.1057/kmrp.2011.10 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.10 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:2:p:197-197 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945268_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kostas Ergazakis Author-X-Name-First: Kostas Author-X-Name-Last: Ergazakis Author-Name: Kostas Metaxiotis Author-X-Name-First: Kostas Author-X-Name-Last: Metaxiotis Title: Formulating integrated knowledge city development strategies: the KnowCis 2.0 methodology Abstract: During recent years, the theme of Knowledge Cities (KC) has evolved as a major topic of interest, in the context of the knowledge-based development (KBD) field. The KC theme, being multi-dimensional by nature, attracts researchers from a wide variety of disciplines. Many cities around the world are in the process of adopting KBD approaches and, specifically, of developing KC development strategies. It is only recently that researchers, as well as local authorities’ policy makers, have started looking at the potential for formulating integrated strategies to bridge the knowledge divide, and develop successful KC. However, the lack of integrated KC development strategies still exists and is an important problem for local authorities and decision makers worldwide. This paper aims to further enhance a previous methodology proposed for the formulation of a KC strategy (KnowCis) with new innovative features. It provides insights to the need for local authorities to design sound KC development strategies, discusses key issues and implications and builds on an existing methodology, to develop a more citizen-driven approach. The proposed methodology has been successfully applied in a pilot way, in a Greek Municipality. Journal: Knowledge Management Research & Practice Pages: 172-184 Issue: 2 Volume: 9 Year: 2011 Month: 6 X-DOI: 10.1057/kmrp.2011.11 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.11 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:2:p:172-184 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945269_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Emilie Coudel Author-X-Name-First: Emilie Author-X-Name-Last: Coudel Author-Name: Jean-Philippe Tonneau Author-X-Name-First: Jean-Philippe Author-X-Name-Last: Tonneau Author-Name: Hélène Rey-Valette Author-X-Name-First: Hélène Author-X-Name-Last: Rey-Valette Title: Diverse approaches to learning in rural and development studies: review of the literature from the perspective of action learning Abstract: In loosely structured environments such as rural areas, the objectives and methods to encourage knowledge creation and learning are still much debated, leading to a wide diversity of learning systems. Using action-learning theory as a standpoint from which to understand this diversity, a review of the literature was conducted and five specific approaches were identified: (1) extension, (2) community learning, (3) organizational capacity building, (4) empowerment, and (5) social learning. Extension systems and organizational capacity building represent an operational perspective mainly focused on acquiring knowledge and changing practices, through single-loop learning processes. Community learning and empowerment were developed as alternative systems, focusing on changes in values, which can be achieved through double-loop learning. Social learning provides insight into the capacity to influence a wider environment through triple-loop learning, although methods are still rarely formalized. The action-learning perspective enables an understanding of the complementarities between approaches, and thus provides insight into how to devise better learning systems. Journal: Knowledge Management Research & Practice Pages: 120-135 Issue: 2 Volume: 9 Year: 2011 Month: 6 X-DOI: 10.1057/kmrp.2011.12 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.12 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:2:p:120-135 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945270_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 99-101 Issue: 2 Volume: 9 Year: 2011 Month: 6 X-DOI: 10.1057/kmrp.2011.14 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.14 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:2:p:99-101 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945271_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Suzanne Zyngier Author-X-Name-First: Suzanne Author-X-Name-Last: Zyngier Author-Name: Krishna Venkitachalam Author-X-Name-First: Krishna Author-X-Name-Last: Venkitachalam Title: Knowledge management governance – a strategic driver Abstract: This paper investigates how Knowledge management (KM) governance drives the effective implementation of KM strategy in organizations. To this end, we analysed the survey evidence from 218 organizations from the perspective of KM governance, selection of techniques in the development and implementation of knowledge strategy and its alignment with business strategy. Based on the analysis, we have developed a model of KM governance explaining elements of KM maturity that lead to strategic benefits realization. We reveal the relative importance of the roles of KM authority entities and the vital link between KM governance and corporate governance. These underscore how the KM governance environment supports the effective management of knowledge through strategically aligned, governed, transparent activity. Journal: Knowledge Management Research & Practice Pages: 136-150 Issue: 2 Volume: 9 Year: 2011 Month: 6 X-DOI: 10.1057/kmrp.2011.5 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:2:p:136-150 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945272_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Claudio Vitari Author-X-Name-First: Claudio Author-X-Name-Last: Vitari Title: The success of Expert Recommending Services and the part played by organizational context Abstract: Knowledge Management (KM) practice includes services designed to reduce the difficulty of sourcing knowledge, that is, getting the right knowledge to the right people at the right time. The phenomenon addressed in the study reported in this paper is a specific type of KM service – the Expert Recommending Service (ERS) – which contributes to achieving the difficult objective of getting the right expert to the right people at the right time. The findings of the study identify the dimensions of ERS success in different organizational contexts and the organizational characteristics that influence ERS success. Research contributions of the study are therefore two-fold. On the one hand, our results show that, among all the organizational characteristics, being aware of others, and specifically of others’ knowledge domains, influences ERS success. On the other hand, our results suggest that ERS success can be significantly measured by employing the following dimensions: Quality, Use, Satisfaction, Individual Net Benefit, and Organizational Net Benefit. We also propose a set of recommendations for practitioners to help improve the success of their ERS, taking into account the informal expert recommending processes, improving the accessibility of all personnel to knowledge about their colleagues and considering the organizational characteristics, in particular awareness, before launching new ERS. Journal: Knowledge Management Research & Practice Pages: 151-171 Issue: 2 Volume: 9 Year: 2011 Month: 6 X-DOI: 10.1057/kmrp.2011.6 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:2:p:151-171 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945273_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: James S Denford Author-X-Name-First: James S Author-X-Name-Last: Denford Author-Name: Yolande E Chan Author-X-Name-First: Yolande E Author-X-Name-Last: Chan Title: Knowledge strategy typologies: defining dimensions and relationships Abstract: Studying knowledge strategy empirically requires that specific strategies be operationalized. In this paper, two existing knowledge strategy typologies (the Bierly & Chakrabarti typology of Loners, Explorers, Exploiters and Innovators and the von Krogh, Nonaka & Aben typology of Leveraging, Expanding, Appropriating, and Probing) are compared and mapped onto knowledge strategy dimensions, generating a set of eight ideal knowledge strategy profiles. These profiles are then applied to eight case studies, to develop a better understanding of knowledge strategies by investigating how the two typologies are related. Results suggest that a hierarchy exists between the two knowledge strategy typologies: the Bierly & Chakrabarti typology operates at the grand strategy level, while the von Krogh et al. typology works at the operational strategy level. Findings also suggest that consistent portfolios of operational knowledge strategies can support an organization's grand knowledge strategy. Journal: Knowledge Management Research & Practice Pages: 102-119 Issue: 2 Volume: 9 Year: 2011 Month: 6 X-DOI: 10.1057/kmrp.2011.7 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:2:p:102-119 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945274_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chong Chin Wei Author-X-Name-First: Chong Chin Author-X-Name-Last: Wei Author-Name: Chong Siong Choy Author-X-Name-First: Chong Siong Author-X-Name-Last: Choy Author-Name: Gan Geok Chew Author-X-Name-First: Gan Geok Author-X-Name-Last: Chew Title: The KM processes in Malaysian SMEs: an empirical validation Abstract: This research attempts to investigate the degree of implementation of knowledge management (KM) processes in the small and medium enterprises (SMEs). The literature suggested that there are three general KM processes: construction, embodiment, and deployment. The processes are examined in detail which included the contributions of the KM process to enterprise performance. The data collected from 70 owners/managers of SMEs indicate that all the three processes are moderately implemented. However, the SMEs view KM processes as somewhat important in contributing towards better enterprise performance. The findings can be used as a guideline for SMEs to undergo a self-check and to help them rethink and reposition themselves in light of the findings. It helps SMEs to frame their KM activities to enable the creation, communication, and application of knowledge, which should allow them to drive the capability of creating and retaining a greater value onto their core business competencies. Journal: Knowledge Management Research & Practice Pages: 185-196 Issue: 2 Volume: 9 Year: 2011 Month: 6 X-DOI: 10.1057/kmrp.2011.8 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:2:p:185-196 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945050_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mike C Jackson Author-X-Name-First: Mike C Author-X-Name-Last: Jackson Title: Reflections on knowledge management from a critical systems perspective Abstract: This paper considers some significant aspects of knowledge management (KM) from a critical systems thinking (CST) point of view. CST prides itself on theoretical awareness and methodological sophistication, and these are the traits brought to bear in analysing the organisational models and well-known concepts used in KM. The results call into question the idea that the Japanese version of KM is best seen as resting upon an organic model and the notion that the Eastern tradition of thought has a monopoly on recognising the significance of tacit knowledge. The need for a prolonged dialectical debate between KM and CST is established. Journal: Knowledge Management Research & Practice Pages: 187-196 Issue: 4 Volume: 3 Year: 2005 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500067 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500067 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:4:p:187-196 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945051_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Wing Lam Author-X-Name-First: Wing Author-X-Name-Last: Lam Title: Successful knowledge management requires a knowledge culture: a case study Abstract: Culture is widely acknowledged to be a critical success factor in knowledge management (KM). This paper presents the case of KM implementation at MKS, an IT consulting firm based in India. Although the KM initiative at MKS had many of the hallmarks associated with successful KM projects, the initiative failed to get off the ground due to the absence of a ‘knowledge culture’ within the organisation. Subsequent interviews with MKS staff uncovered a range of cultural themes that appeared to impede the institutionalisation of KM at MKS. These cultural themes included: internal competitiveness among MKS staff resulting in ‘knowledge hoarding’,a lack of personal reward and incentive to engage in knowledge sharing,concerns over job security and the ‘devaluation’ of employees,stigma associated with the reliance on someone else's ideas,preference for a face-to-face mode of knowledge sharing over a tool-supported approach anddoubts over the quality of knowledge shared by more junior staff. Journal: Knowledge Management Research & Practice Pages: 206-217 Issue: 4 Volume: 3 Year: 2005 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500068 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500068 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:4:p:206-217 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945052_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alexander Styhre Author-X-Name-First: Alexander Author-X-Name-Last: Styhre Title: Science-based innovation: the blind spot of knowledge management theory Abstract: This paper argues that knowledge management theory needs to explore the literature on how science-based work is organized, managed, and monitored. To date, there has only been modest interest in examining how laboratory sciences operate in their day-to-day activities. As a consequence, the knowledge management literature fails to some extent to acknowledge the underlying practices and activities determining the performance of a great number of companies in industries such as biotechnology and pharmaceuticals. The paper suggests that science-based innovation is entangled with a number of different but mutually dependent resources: for example, ideologies, machinery, conceptual schemes, laboratory practices and political skills, with narrative capabilities being integrated into a semi-unified process thus enabling new knowledge to be constituted. Taking this view, science-based innovation is a particular social practice that needs to be more carefully examined by knowledge management writers. Journal: Knowledge Management Research & Practice Pages: 197-205 Issue: 4 Volume: 3 Year: 2005 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500069 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500069 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:4:p:197-205 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945053_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dong-Joo Lee Author-X-Name-First: Dong-Joo Author-X-Name-Last: Lee Author-Name: Jae-Hyeon Ahn Author-X-Name-First: Jae-Hyeon Author-X-Name-Last: Ahn Title: Rewarding knowledge sharing under measurement inaccuracy Abstract: Knowledge sharing is a critical step for successful knowledge management. However, sharing knowledge not only requires time and effort of a knowledge worker but also reduces the unique value or power that the worker enjoys in the organization. Therefore, for successful knowledge sharing, a reward system is used to compensate knowledge sharing activities. In this paper, we consider a situation where there exists measurement inaccuracy in the actual amount of knowledge shared by risk-averse workers. We analyze the optimal reward system for knowledge sharing and the optimal investment to address measurement inaccuracy. Through the analysis, a simple optimal reward system is derived. This system is linear in the amount of knowledge sharing and compensates for the workers’ costs of knowledge sharing and risk-bearing. Additionally, the optimal investment to improve measurement accuracy is characterized by balancing the investment cost against the workers’ risk-bearing cost. Finally, a comparative statics analysis is conducted to investigate the effect of changes in exogenous factors on the optimal reward system, the amount of knowledge sharing, and the amount of optimal investment. Insights from our analysis can contribute to the better management of knowledge sharing through reward systems and the effective implementation of a knowledge management system. Journal: Knowledge Management Research & Practice Pages: 229-243 Issue: 4 Volume: 3 Year: 2005 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500072 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500072 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:4:p:229-243 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945054_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Donald Hislop Author-X-Name-First: Donald Author-X-Name-Last: Hislop Title: The effect of network size on intra-network knowledge processes Abstract: This paper addresses a neglected topic in the knowledge management literature: how the size of a network of actors affects the nature of intra-network social relations and knowledge processes. It makes a theoretical contribution to developing understanding in this area drawing on a range of literatures including practice-based perspectives on knowledge, the literature on the embeddedness of social relations, and relevant knowledge management literature. The central focus of this paper is on the relationship between network size, network density, and how these variables affect intra-network knowledge processes. It suggests that as network size increases network density is likely to decrease (as it becomes problematic for the actors in such networks to retain strong ties with a significant proportion of the network's members), which it will be suggested has significant ramifications for intra-network knowledge processes. This paper concludes by reflecting on the implications of the ideas developed for network-based forms of organizing, and innovation processes. Journal: Knowledge Management Research & Practice Pages: 244-252 Issue: 4 Volume: 3 Year: 2005 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500073 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500073 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:4:p:244-252 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945055_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Schopenhauer's doubts: knowledge for which purpose? Journal: Knowledge Management Research & Practice Pages: 262-263 Issue: 4 Volume: 3 Year: 2005 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500074 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500074 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:4:p:262-263 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945056_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Fu-Sheng Tsai Author-X-Name-First: Fu-Sheng Author-X-Name-Last: Tsai Title: Composite diversity, social capital, and group knowledge sharing: a case narration Abstract: Composite diversity among team members is one of the noteworthy but neglected issues for its contingent effect on knowledge management processes. This paper presents that these often contingent and sometimes bipolar effects of composite diversity occur in their relationship with knowledge sharing, which is one critical element for knowledge management. Nevertheless, we argue that this contingency does not stem from the diversity per se, but from the social-cognitive state (i.e. social capital) that moderates in this diversity-sharing relationship. In addition to the conceptual deductions, we conducted a series of semi-structured interviews in a real-life group setting as a preliminary endorsement for our theoretical exploration; this effort serves as a setout in assisting the illustrative conceptual deductions but not an attempt to be one large-scaled empirical piece of testing that should consider the generalizability more seriously. Implications for group practices and group dynamics in knowledge-sharing imperatives are discussed finally. Journal: Knowledge Management Research & Practice Pages: 218-228 Issue: 4 Volume: 3 Year: 2005 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500075 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500075 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:4:p:218-228 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945057_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Christina Evangelou Author-X-Name-First: Christina Author-X-Name-Last: Evangelou Author-Name: Nikos Karacapilidis Author-X-Name-First: Nikos Author-X-Name-Last: Karacapilidis Title: On the interaction between humans and Knowledge Management Systems: a framework of knowledge sharing catalysts Abstract: Admitting that knowledge workers and Knowledge Management Systems (KMSs) are valuable organizational assets whose interaction should be augmented, this paper presents a thorough exploration of incentives leading to the stimulation of knowledge sharing activities. Towards this end, we comment on a series of critical issues that affect the knowledge sharing behaviour of individuals. Considering previously discussed, but scattered or not clearly identified socio-cultural and technological factors that stimulate or impede knowledge sharing activities, this paper proposes a framework of incentives of positive and negative reinforcement that act as catalysts to the knowledge-sharing procedure. Adopting the social–technical systems theory, our approach builds on the joint consideration of the above factors to facilitate knowledge sharing in an organization's every day practices. The proposed framework contributes to the surpassing of knowledge-sharing impediments and advocates enhanced human–computer interaction. It can be exploited towards both the cultivation of an organization's knowledge-sharing culture and the development of a KMS that helps an organization meet its business objectives. Journal: Knowledge Management Research & Practice Pages: 253-261 Issue: 4 Volume: 3 Year: 2005 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500076 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500076 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:4:p:253-261 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945058_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 185-186 Issue: 4 Volume: 3 Year: 2005 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500077 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500077 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:4:p:185-186 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1774432_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hefeng Xie Author-X-Name-First: Hefeng Author-X-Name-Last: Xie Author-Name: Jie Zou Author-X-Name-First: Jie Author-X-Name-Last: Zou Author-Name: Lachun Mu Author-X-Name-First: Lachun Author-X-Name-Last: Mu Title: Multiple networks and enterprise innovation based on the perspective of middle managers Abstract: Enterprise innovation activities are embedded in multi-networks, where middle manager plays an important role. Using the questionnaire data, this paper tests the influences of multi-networks, namely administrative network, knowledge network, and social network, on enterprise innovation, and middle manager’s effects are discussed as well. The results show that triple networks have significant effects on enterprise innovation performance, and through promoting emotional resonance, knowledge sharing, and behaviour resonance among employees, middle manager moderates the relationship of networks and innovation. This paper advanced the research on enterprise innovation mechanism based on multi-network embeddedness and provides some insights about middle managers’ innovation role in enterprise. Journal: Knowledge Management Research & Practice Pages: 387-395 Issue: 3 Volume: 19 Year: 2021 Month: 07 X-DOI: 10.1080/14778238.2020.1774432 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1774432 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:3:p:387-395 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1664270_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Laura Corazza Author-X-Name-First: Laura Author-X-Name-Last: Corazza Author-Name: Maurizio Cisi Author-X-Name-First: Maurizio Author-X-Name-Last: Cisi Author-Name: John Dumay Author-X-Name-First: John Author-X-Name-Last: Dumay Title: Formal networks: the influence of social learning in meta-organisations from commons protection to commons governance Abstract: The governance of shared resources through collective actions to prevent “the tragedy of the commons” has long been a controversial topic in management studies. Hampered by a lack of formal organisational structures, small locally-governed commons are usually managed through informal networks and, hence, largely studied in this context. However, Italy’s formalised network contracts initiative provides a unique and relatively rare opportunity to study how the business-led collective action of a formal meta-organisation influences the use of commons. Using a mixed-methods qualitative approach, this paper reveals how particular organisational features, especially collaborative and social learning, can play a critical role in driving formal meta-organisations towards positive outcomes in three progressive stages: commons protection, commons stewardship, and commons governance. The analysis is framed by two different streams of literature – meta-organisation theory and sustainability science – with implications for the theory and praxis of both. Journal: Knowledge Management Research & Practice Pages: 303-318 Issue: 3 Volume: 19 Year: 2021 Month: 07 X-DOI: 10.1080/14778238.2019.1664270 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1664270 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:3:p:303-318 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1673676_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Francesca Ricciardi Author-X-Name-First: Francesca Author-X-Name-Last: Ricciardi Author-Name: Valter Cantino Author-X-Name-First: Valter Author-X-Name-Last: Cantino Author-Name: Cecilia Rossignoli Author-X-Name-First: Cecilia Author-X-Name-Last: Rossignoli Title: Organisational learning for the common good: an emerging model Abstract: This study argues that the common good, besides organizational performance, should be the final goal of organizational learning. However, the organisational learning literature lacks conceptual tools that allow scholars to understand and measure the common good at the ecosystem level as a final goal of organisational learning. Further, the literature has not yet investigated the specific organisational capabilities that are key to pursuing the common good, and lacks conceptual tools to explain the dynamics linking organisational learning, organisational performance, and the common good. We illustrate how these gaps can be addressed by cross-fertilising the literature on organisational knowledge with other viable and intertwining research streams—namely, literature on the commons, adaptive co-management and organisational fields. We argue that the resulting model of organisational learning paves the way for interesting innovations in theory and practice. Journal: Knowledge Management Research & Practice Pages: 277-290 Issue: 3 Volume: 19 Year: 2021 Month: 07 X-DOI: 10.1080/14778238.2019.1673676 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1673676 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:3:p:277-290 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1774433_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gulshan Bibi Author-X-Name-First: Gulshan Author-X-Name-Last: Bibi Author-Name: Mousumi Padhi Author-X-Name-First: Mousumi Author-X-Name-Last: Padhi Author-Name: Sanket Sunand Dash Author-X-Name-First: Sanket Sunand Author-X-Name-Last: Dash Title: Theoretical necessity for rethinking knowledge in knowledge management literature Abstract: Organisational knowledge can lead to superior organisational performance and long-term competitive advantage. However, organisations’ knowledge management (KM) initiatives to better utilise their knowledge base hinders by the fundamental problem of having multiple conceptualisations of knowledge. Further, the loosely defined terminologies and diverse academic interests related to KM have resulted in a complex and disconnected body of research. The review integrates these diverse knowledge conceptualisations by harmonising these inconsistencies and depict their impact on organisational knowledge. The paper views KM as a management function, knowledge as a multidimensional resource and offers a unifying framework of organisational knowledge. Finally, it offers implications for organisational knowledge research and for managing knowledge as a critical resource. Journal: Knowledge Management Research & Practice Pages: 396-407 Issue: 3 Volume: 19 Year: 2021 Month: 07 X-DOI: 10.1080/14778238.2020.1774433 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1774433 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:3:p:396-407 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1755208_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yi-Ying Chang Author-X-Name-First: Yi-Ying Author-X-Name-Last: Chang Author-Name: Che-Yuan Chang Author-X-Name-First: Che-Yuan Author-X-Name-Last: Chang Author-Name: Yang Cheng Kuang Chen Author-X-Name-First: Yang Cheng Kuang Author-X-Name-Last: Chen Author-Name: Yi-Tai Seih Author-X-Name-First: Yi-Tai Author-X-Name-Last: Seih Author-Name: Su-Ying Chang Author-X-Name-First: Su-Ying Author-X-Name-Last: Chang Title: Participative leadership and unit performance: evidence for intermediate linkages Abstract: This study aims to examine the intermediate links and boundary conditions between unit-level participative leadership and unit-level unit performance. The study collects multiple resource data from 174 units in 75 high, medium, and low technology firms. In particular, unit-level co-worker knowledge sharing is found to partially mediate the relationship between unit-level participative leadership and unit-level performance. Unit-level absorptive capacity also positively moderates the positive relationship between unit-level participative leadership and unit-level co-worker knowledge sharing, as well as positively moderating the concept that unit-level co-worker knowledge sharing mediates the positive relationship between unit-level participative leadership and unit-level performance. The theoretical contributions of this study are in its attempts to use organisational learning theory to comprehensively understand the intermediate links and boundary conditions between participative leadership and performance. This study has two practical implications: 1) human resources practitioners in each firm should arrange specific educational trainings for each unit; and 2) firms should establish a knowledge exchange platform for every unit. Journal: Knowledge Management Research & Practice Pages: 355-369 Issue: 3 Volume: 19 Year: 2021 Month: 07 X-DOI: 10.1080/14778238.2020.1755208 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1755208 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:3:p:355-369 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1664271_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paola De Bernardi Author-X-Name-First: Paola Author-X-Name-Last: De Bernardi Author-Name: Alberto Bertello Author-X-Name-First: Alberto Author-X-Name-Last: Bertello Author-Name: Francesco Venuti Author-X-Name-First: Francesco Author-X-Name-Last: Venuti Author-Name: Alessandro Zardini Author-X-Name-First: Alessandro Author-X-Name-Last: Zardini Title: Knowledge transfer driving community-based business models towards sustainable food-related behaviours: a commons perspective Abstract: Alternative Food Networks (AFNs) are challenging the traditional food system by leveraging concepts such as self-organisation and self-management aiming to shorten the food supply chain and give customers more power. The process of re-connection between producers and customers facilitates new ways of managing and sharing knowledge across the network and paves the way to analysing AFNs through the lens of the theory of the commons. The aim of this study is to understand if the perception of AFNs as a community-oriented business model leads to sustainability-oriented changes in customers’ behaviours. With this purpose, the authors used an ordinary least squares (OLS) regression and a moderation analysis with data collected from 1,971 AFN customers. The results show that those customers who strongly perceive the community-orientation of AFN business models, tend to develop more sustainable food-related behaviours. This relationship is further reinforced by individual customer’s ethical consumption awareness. Journal: Knowledge Management Research & Practice Pages: 319-326 Issue: 3 Volume: 19 Year: 2021 Month: 07 X-DOI: 10.1080/14778238.2019.1664271 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1664271 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:3:p:319-326 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1664272_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Juying Zeng Author-X-Name-First: Juying Author-X-Name-Last: Zeng Author-Name: Ricardo Costa Author-X-Name-First: Ricardo Author-X-Name-Last: Costa Author-Name: Samuel Ribeiro-Navarrete Author-X-Name-First: Samuel Author-X-Name-Last: Ribeiro-Navarrete Title: Paradoxical effects of local regulation practices on common resources: evidence from spatial econometrics Abstract: This paper innovatively applies a spatial lagged model to investigate the consequences of the devolution of environmental regulation in the absence of knowledge-based, sustainability-oriented nested institutions. Chinese provinces are taken as self-organising social groups sharing a common resource of air quality. The spatial measurement shows that air quality has a positive spatial spillover effect on neighbouring provinces. Due to a tragedy-of-the-commons vicious cycle, however, the estimated direct, indirect and overall spatial spillover effects of the provinces’ self-regulation practices on the common resource are all negative. That is, local regulations through investments for waste gas treatment exert paradoxical counter-productive effect on common resource of air quality in the local province and neighbouring provinces. These findings confirm that, in the absence of nested institutions that are based on system-level, sustainability-oriented knowledge management, even commons-protecting actions at individual provincial level may result in jeopardised common resources at the system level. Journal: Knowledge Management Research & Practice Pages: 327-340 Issue: 3 Volume: 19 Year: 2021 Month: 07 X-DOI: 10.1080/14778238.2019.1664272 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1664272 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:3:p:327-340 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1767521_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hui Zhang Author-X-Name-First: Hui Author-X-Name-Last: Zhang Author-Name: Minfei Zhou Author-X-Name-First: Minfei Author-X-Name-Last: Zhou Author-Name: Huguang Rao Author-X-Name-First: Huguang Author-X-Name-Last: Rao Author-Name: Dan Zhou Author-X-Name-First: Dan Author-X-Name-Last: Zhou Title: Dynamic simulation research on the effect of resource heterogeneity on knowledge transfer in R&D alliances Abstract: This paper investigates the effect of resource heterogeneity on knowledge Transfer in R&D alliances based on system dynamics method. Based on literature review, we identify the factors that affect knowledge transfer in R&D alliances, and analyse the effect of the organisational and network resource heterogeneity on knowledge transfer in R&D alliances. On this basis, we use system dynamics method to analyse the causality of the effect of the organisational and network resource heterogeneities on knowledge transfer, establish the model of system flow chart, and use Vensim PLE software to perform simulation and sensitivity analyses of the model. The results show that there is an inverted U-shaped relationship between the organisational resource heterogeneity and knowledge transfer and that network resource heterogeneity has a positive effect on knowledge transfer in R&D alliances. Our research provides valuable insights into the exploitation of resource heterogeneity in R&D alliances to facilitate effective knowledge transfer. Journal: Knowledge Management Research & Practice Pages: 370-386 Issue: 3 Volume: 19 Year: 2021 Month: 07 X-DOI: 10.1080/14778238.2020.1767521 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1767521 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:3:p:370-386 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1633892_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alicia Mas-Tur Author-X-Name-First: Alicia Author-X-Name-Last: Mas-Tur Author-Name: Norat Roig-Tierno Author-X-Name-First: Norat Author-X-Name-Last: Roig-Tierno Author-Name: Belén Ribeiro-Navarrete Author-X-Name-First: Belén Author-X-Name-Last: Ribeiro-Navarrete Title: Successful entrepreneurial learning: success factors of adaptive governance of the commons Abstract: Drawing on the literature, this paper examines a set of criteria for successful adaptive governance of the commons from an entrepreneurial perspective. These criteria or success factors are definition and boundaries, regulation, learning and training, decision-making processes, and participation of different agents interested in the commons. These success factors are assessed and ranked. Multiple criteria decision analysis is used to assess and rank these success factors of adaptive governance of the commons. More specifically, the analytic hierarchy process (AHP) is used to weight each criteria and sub-criteria. This study sheds light on the role of organisational learning and knowledge management in contexts where the commons are at stake. The results indicate that regulation is the most important criterion for adaptive governance of the commons. Correctly establishing decision-making processes and implementing effective learning and training are key success factors of common resource governance. Journal: Knowledge Management Research & Practice Pages: 291-302 Issue: 3 Volume: 19 Year: 2021 Month: 07 X-DOI: 10.1080/14778238.2019.1633892 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1633892 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:3:p:291-302 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1664945_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Renata Paola Dameri Author-X-Name-First: Renata Paola Author-X-Name-Last: Dameri Author-Name: Sara Moggi Author-X-Name-First: Sara Author-X-Name-Last: Moggi Title: Emerging business models for the cultural commons. Empirical evidence from creative cultural firms Abstract: Cultural assets can be seen as a particular type of commons as they belong to a group or society that inherits them from past generations, maintains them in the present and preserves them for the benefit of future generations. The cultural commons are exposed to specific forms of the tragedy; however, little is known about how the tragedy of cultural commons can be managed and overcome. This study argues that cultural and creative firms could play a pivotal role in addressing this issue, and it inductively develops a business model for Cultural and Creative Firms to manage cultural assets as commons that are threatened with neglect or misuse. In doing this, a multiple-case study is employed to develop a new business model. This study contributes to knowledge about how creative and cultural firms can implement cooperative and participative business models to address the fragility of cultural commons. Journal: Knowledge Management Research & Practice Pages: 341-354 Issue: 3 Volume: 19 Year: 2021 Month: 07 X-DOI: 10.1080/14778238.2019.1664945 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1664945 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:3:p:341-354 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945531_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Wen-Jung Chang Author-X-Name-First: Wen-Jung Author-X-Name-Last: Chang Author-Name: Shu-Hsien Liao Author-X-Name-First: Shu-Hsien Author-X-Name-Last: Liao Author-Name: Tai-Te Wu Author-X-Name-First: Tai-Te Author-X-Name-Last: Wu Title: Relationships among organizational culture, knowledge sharing, and innovation capability: a case of the automobile industry in Taiwan Abstract: The advancement of automobiles (thereinafter auto) during these decades has not only made great contributions to the economic development, but also significantly changed people’s life. Apparently, the auto industry has entered an innovation race. Among extant literature, organizational culture (OC) has positive impact on innovation capability (INC), whereas little research concerns about how OC influences organization’s capabilities through knowledge management (KM) activities, especially for knowledge sharing (KS) taken in a firm. This study aims to explore the effect of OC and KS on INC in the knowledge-intensive auto industry. Questionnaires are given to 6 whole-car manufacturers, 49 parts suppliers, and 7 car dealers in Taiwan. 449 valid questionnaires are returned, and an empirical analysis through structural equation modeling (SEM) is performed. The result shows that KS is the mediating variable of OC and INC, and OC has a significant positive effect on KS. Journal: Knowledge Management Research & Practice Pages: 471-490 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-016-0042-6 File-URL: http://hdl.handle.net/10.1057/s41275-016-0042-6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:471-490 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945532_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Shanmuganathan Vasanthapriyan Author-X-Name-First: Shanmuganathan Author-X-Name-Last: Vasanthapriyan Author-Name: Jianwen Xiang Author-X-Name-First: Jianwen Author-X-Name-Last: Xiang Author-Name: Jing Tian Author-X-Name-First: Jing Author-X-Name-Last: Tian Author-Name: Shengwu Xiong Author-X-Name-First: Shengwu Author-X-Name-Last: Xiong Title: Knowledge synthesis in software industries: a survey in Sri Lanka Abstract: Software development is a knowledge intensive and a collaborative activity, which mainly depends on knowledge and experience of the software developers. Knowledge management in software industries aims to create an environment for continuous knowledge sharing and creation to remain competitive. This study investigates the current status of knowledge management in three software industries in Sri Lanka on the basis that they claimed to apply knowledge management practices within their organizations using both quantitative and qualitative methods. The knowledge synthesis theory is used in this study to synthesize a variety of knowledge, unseen problems, obstructions, and the corresponding underlying reasons in implementing the knowledge management practices. Findings of this study emphasized that while knowledge management practices were considered to be important, organizational learning and culture, attitudes and behaviors of employees, information technology infrastructure, and rewards systems were inadequate to address an effective management of knowledge in these three software industries. One of the findings showed that, software developers believe both software engineering knowledge and information communication technology are considered to be an enterprise’s strategic asset and a main source to create competitive advantage. Findings also presented a compelling evidence of the soundness for the need of knowledge management practices to manage software engineering knowledge. Journal: Knowledge Management Research & Practice Pages: 413-430 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0057-7 File-URL: http://hdl.handle.net/10.1057/s41275-017-0057-7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:413-430 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945533_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Remy Magnier-Watanabe Author-X-Name-First: Remy Author-X-Name-Last: Magnier-Watanabe Author-Name: Caroline Benton Author-X-Name-First: Caroline Author-X-Name-Last: Benton Title: Management innovation and firm performance: the mediating effects of tacit and explicit knowledge Abstract: This paper examines the role of tacit and explicit knowledge in translating management innovation into firm performance in Japanese companies. While past research has been inconsistent on the role of management innovation on firm performance, this research considers how management innovation in organizations can promote tacit and/or explicit knowledge creation, and whether this leads to higher firm performance. This research uses a questionnaire survey of employees of Japanese firms and applies conditional process analysis. There was no direct effect of management innovation onto firm performance, and that instead, both tacit and explicit knowledge fully mediated the relationship between management innovation and firm performance. While management innovation programs by themselves did not directly increase firm performance, the alignment of these programs with knowledge management initiatives enhanced performance. This highlights the need for management innovation that first considers the type of knowledge needed for enhanced performance. Previous research did not consider the role of knowledge as a means to translate management innovation into firm performance. This paper uncovers the mediating role of knowledge, potentially elucidating past inconclusive results. Journal: Knowledge Management Research & Practice Pages: 325-335 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0058-6 File-URL: http://hdl.handle.net/10.1057/s41275-017-0058-6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:325-335 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945534_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mohammadbashir Sedighi Author-X-Name-First: Mohammadbashir Author-X-Name-Last: Sedighi Author-Name: Stephan Lukosch Author-X-Name-First: Stephan Author-X-Name-Last: Lukosch Author-Name: Sander van Splunter Author-X-Name-First: Sander Author-X-Name-Last: van Splunter Author-Name: Frances M. T. Brazier Author-X-Name-First: Frances M. T. Author-X-Name-Last: Brazier Author-Name: Mohsen Hamedi Author-X-Name-First: Mohsen Author-X-Name-Last: Hamedi Author-Name: Cees van Beers Author-X-Name-First: Cees Author-X-Name-Last: van Beers Title: Employees’ participation in electronic networks of practice within a corporate group: perceived benefits and costs Abstract: This paper explores benefits and costs of knowledge exchange perceived by individuals in connected electronic networks of practice (ENoP) in a corporate setting. The results of 25 semi-structured interviews show 9 perceived benefits and 5 perceived costs to be of importance for knowledge exchange. Altruism and reciprocity are the two main perceived benefits from the knowledge providers’ perspective; problem solving is the main perceived benefit from the knowledge seekers’ perspective. Five perceived costs are identified for both knowledge seekers and knowledge providers; time and effort are the most frequently cited. Journal: Knowledge Management Research & Practice Pages: 460-470 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0059-5 File-URL: http://hdl.handle.net/10.1057/s41275-017-0059-5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:460-470 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945535_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: S. Sudhindra Author-X-Name-First: S. Author-X-Name-Last: Sudhindra Author-Name: L. S. Ganesh Author-X-Name-First: L. S. Author-X-Name-Last: Ganesh Author-Name: K. Arshinder Author-X-Name-First: K. Author-X-Name-Last: Arshinder Title: Knowledge transfer: an information theory perspective Abstract: Personalization and codification are two dominant knowledge transfer (KT) mechanisms found in organizations and organizational networks. This paper proposes a theoretical model of KT that explains organizations’ choice of KT mechanisms in terms of the tacitness of knowledge being shared and the corresponding information content. Shannon’s entropy, an information theoretical concept, has been used to define the constructs of tacitness and information content and explain their influence on the choice of the corresponding KT mechanisms. Contributions of the paper include (a) use of information content as a predictor of the choice of KT mechanisms, (b) development of an expression for tacitness, and an intuitive explanation of the tacit-explicit continuum, (c) characterization of product variety in terms of information content, and (d) development of a KT theoretical model that can be operationalized for predicting the choice of KT mechanisms in real-life situations. Journal: Knowledge Management Research & Practice Pages: 400-412 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0060-z File-URL: http://hdl.handle.net/10.1057/s41275-017-0060-z File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:400-412 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945536_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rodrigo Valio Dominguez Gonzalez Author-X-Name-First: Rodrigo Valio Dominguez Author-X-Name-Last: Gonzalez Title: Knowledge management taxonomy in the Brazilian automotive industry Abstract: Knowledge management (KM) is based on contextual factors of the organization, such as human resources, organizational culture, and organizational structure, developed separately by the organizations. This research aims to identify clusters for the development of these contextual factors. The research was based on an instrument containing questions that evaluate the degree of development of the contextual factors of the organization. We collected data from 78 companies of the Brazilian automotive industry, and analyzed them from multivariate techniques of factor analysis, cluster analysis, and discriminant analysis. The research results present four distinct clusters for the development of the contextual factors that support KM. The mapped clusters indicate that a small group of companies are innovative and explorative of knowledge and lead the industry’s creative process, while the other two groups, called exploitative and retardative companies, follow the development proposed by the companies of the two first groups. Journal: Knowledge Management Research & Practice Pages: 491-505 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0061-y File-URL: http://hdl.handle.net/10.1057/s41275-017-0061-y File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:491-505 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945537_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dena Fam Author-X-Name-First: Dena Author-X-Name-Last: Fam Title: Facilitating communities of practice as social learning systems: a case study of trialling sustainable sanitation at the University of Technology Sydney (UTS) Abstract: While social learning is advocated as critical for inducing large-scale shifts toward sustainability, methodological issues associated with designing the opportunities for social learning or guidelines for practitioners seeking to facilitate such learning in cross-disciplinary teams working on sustainability-oriented projects are lacking. This paper draws on a two-year pilot project in Sydney, in which government, industry and academic partners collaborated to learn about the development potential of urine diversion (UD) systems in practice. The concept of ‘Communities of Practice’ was used to identify inherent challenges and opportunities for social learning. An outcome of the project has been the identification of overarching principles for designing opportunities for social learning in such projects, particularly the need (1) to facilitate community-oriented leadership, (2) to develop strategic exercises for collaborative engagement and (3) involvement of actors beyond the boundaries of the experiment to introduce novelty, diversity and cumulative learning opportunities. Journal: Knowledge Management Research & Practice Pages: 391-399 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0062-x File-URL: http://hdl.handle.net/10.1057/s41275-017-0062-x File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:391-399 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945538_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dejan Matić Author-X-Name-First: Dejan Author-X-Name-Last: Matić Author-Name: Sladjana Cabrilo Author-X-Name-First: Sladjana Author-X-Name-Last: Cabrilo Author-Name: Leposava Grubić-Nešić Author-X-Name-First: Leposava Author-X-Name-Last: Grubić-Nešić Author-Name: Bojana Milić Author-X-Name-First: Bojana Author-X-Name-Last: Milić Title: Investigating the impact of organizational climate, motivational drivers, and empowering leadership on knowledge sharing Abstract: This paper presents a research model aimed to investigate the impact of organizational climate, motivational drivers, and empowering leadership on behavioral intention formation in knowledge sharing. A research model has been developed by integrating several knowledge management studies having in-focus behavioral intention formation in knowledge sharing. The hypotheses are tested on data collected from 873 employees from public and private sector organizations from Serbia’s province of Vojvodina, using partial least square structural modeling technique and SmartPLS software. Findings suggest that organizational climate with prominent dimensions of fairness, innovativeness and affiliation, empowering leadership, sense of self-worth, and altruism significantly influence individuals’ knowledge-sharing attitude, intention, and behavior thus confirming the theory of reasoned action. Results obtained in this research expand and deepen findings reported in previous studies and enable a comprehensive framework for understanding the influence of some organizational variables on employees’ tendencies to be engaged in knowledge sharing. Journal: Knowledge Management Research & Practice Pages: 431-446 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0063-9 File-URL: http://hdl.handle.net/10.1057/s41275-017-0063-9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:431-446 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945539_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Héctor G. Ceballos Author-X-Name-First: Héctor G. Author-X-Name-Last: Ceballos Author-Name: James Fangmeyer Author-X-Name-First: James Author-X-Name-Last: Fangmeyer Author-Name: Nathalíe Galeano Author-X-Name-First: Nathalíe Author-X-Name-Last: Galeano Author-Name: Erika Juarez Author-X-Name-First: Erika Author-X-Name-Last: Juarez Author-Name: Francisco J. Cantu-Ortiz Author-X-Name-First: Francisco J. Author-X-Name-Last: Cantu-Ortiz Title: Impelling research productivity and impact through collaboration: a scientometric case study of knowledge management Abstract: A case study for impelling university research productivity and impact through collaboration is presented. Scientometric results support the hypothesis that a knowledge management model increased research collaboration and thereby boosted a university’s number of publications and citations. Results come from fifteen years of data at a Mexican university with 2400 researchers who produced 24,000 works in fifteen research disciplines. These data are treated with social network visualizations and algorithms to identify patterns of collaboration and clustering, as well as with normalizations to make disciplines comparable and to verify increasing citation impact. The knowledge management model implemented in the study may be a cost-effective way for universities to intensify collaboration and improve research performance. Journal: Knowledge Management Research & Practice Pages: 346-355 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0064-8 File-URL: http://hdl.handle.net/10.1057/s41275-017-0064-8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:346-355 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945540_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Maria Angelica Astorga-Vargas Author-X-Name-First: Maria Angelica Author-X-Name-Last: Astorga-Vargas Author-Name: Brenda L. Flores-Rios Author-X-Name-First: Brenda L. Author-X-Name-Last: Flores-Rios Author-Name: Guillermo Licea-Sandoval Author-X-Name-First: Guillermo Author-X-Name-Last: Licea-Sandoval Author-Name: Felix F. Gonzalez-Navarro Author-X-Name-First: Felix F. Author-X-Name-Last: Gonzalez-Navarro Title: Explicit and tacit knowledge conversion effects, in software engineering undergraduate students Abstract: This study evaluates the effect of conversion between tacit and explicit knowledge, and its influence on Software engineering and Software Process Improvement in the context of a small school software company in which undergraduate students participate as personnel. A survey measurement instrument was applied to the last three generations of students. The effect was measured from an interaction of the four modes of the SECI model knowledge conversion using regression analysis associated with four hypotheses study. The findings show that students are able to generate tacit and explicit knowledge in a similar way to software organizations. This study is considered a contribution of both academia and software industry that encourages this type of experiences in undergraduate students and prepares them as intellectual capital with an organizational culture that shares knowledge. Journal: Knowledge Management Research & Practice Pages: 336-345 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0065-7 File-URL: http://hdl.handle.net/10.1057/s41275-017-0065-7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:336-345 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945541_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Barbara Aquilani Author-X-Name-First: Barbara Author-X-Name-Last: Aquilani Author-Name: Tindara Abbate Author-X-Name-First: Tindara Author-X-Name-Last: Abbate Author-Name: Anna Codini Author-X-Name-First: Anna Author-X-Name-Last: Codini Title: Overcoming cultural barriers in open innovation processes through intermediaries: a theoretical framework Abstract: Certain cultural barriers, such as insufficient openness, aversion to risk-taking, organizational inertia and specific syndromes could inhibit successful Open Innovation processes. However, how Open Innovation Intermediaries help in overcoming obstacles to successfully achieve Open Innovation processes, has not yet been analysed in depth. This paper aims to fill this gap, relying on extant contributions of Open Innovation processes, Open Innovation Intermediary features and types. Based on the distinction between outside-in, inside-out and coupled Open Innovation processes, the theoretical framework developed here identifies specific cultural barriers affecting each process and suggests which intermediary types could be more suited to sustain firms undergoing these processes. The framework supports firms opening up their internal R&D activities to choose the intermediary type most suitable for adaption to an appropriate culture, as well as overcoming any possible cultural barriers. Journal: Knowledge Management Research & Practice Pages: 447-459 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0067-5 File-URL: http://hdl.handle.net/10.1057/s41275-017-0067-5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:447-459 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945542_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rifat Kamasak Author-X-Name-First: Rifat Author-X-Name-Last: Kamasak Author-Name: Ugur Yozgat Author-X-Name-First: Ugur Author-X-Name-Last: Yozgat Author-Name: Meltem Yavuz Author-X-Name-First: Meltem Author-X-Name-Last: Yavuz Title: Knowledge process capabilities and innovation: testing the moderating effects of environmental dynamism and strategic flexibility Abstract: Knowledge process capabilities are highly associated with innovation performance. Namely, firms which develop better capabilities in processing knowledge can innovate better. The Dynamic Capabilities view states that the effects of contextual variables on capability development cannot be ignored. This study seeks to examine the roles of two contextual variables; environmental dynamism and strategic flexibility on developing knowledge process capabilities and innovation performance. In parallel with this aim, a survey was conducted on a sample of 236 firms from different industries in Turkey and a number of hypotheses including the interaction effects of environmental dynamism and strategic flexibility were tested through moderated multiple regression methods. The three-way interaction of knowledge process capabilities, environmental dynamism and strategic flexibility was associated more strongly with innovation performance than the two-way interactions of knowledge process capabilities and environmental dynamism, and knowledge process capabilities and strategic flexibility. Hence, the findings revealed that the effectiveness of knowledge process capabilities on the way of enhancing innovation performance in highly dynamic markets were contingent upon strategic flexibility. Journal: Knowledge Management Research & Practice Pages: 356-368 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0068-4 File-URL: http://hdl.handle.net/10.1057/s41275-017-0068-4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:356-368 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945543_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marta Buenechea-Elberdin Author-X-Name-First: Marta Author-X-Name-Last: Buenechea-Elberdin Author-Name: Josune Sáenz Author-X-Name-First: Josune Author-X-Name-Last: Sáenz Author-Name: Aino Kianto Author-X-Name-First: Aino Author-X-Name-Last: Kianto Title: Exploring the role of human capital, renewal capital and entrepreneurial capital in innovation performance in high-tech and low-tech firms Abstract: According to past research, intellectual capital (IC) is a key driver of innovation performance and subsequent competitive advantage. Given the human nature of innovation activities (i.e. human beings produce innovations), human capital (HC) deserves special attention. Although researchers in the past have analysed the HC–innovation linkage, we still do not have a detailed understanding of how specific human capabilities affect innovation. Furthermore, the technology level of the firm could generate major differences in the HC–innovation relationship as it influences both the type of knowledge prevalent within the company and the radicalness of the innovations developed. Nevertheless, former literature has largely omitted technology level when studying the IC–innovation linkage. To fill this research gap, this study examines the role of human attributes, including knowledge, skills and motivation (i.e. traditional HC), learning capability (i.e. renewal capital) and entrepreneurial attitude (i.e. entrepreneurial capital) on innovation in high-tech versus low-tech companies. To that end, survey data from 180 Spanish companies were analysed by means of structural equation modelling based on partial least squares. The results obtained confirm that the influence of HC, renewal capital and entrepreneurial capital on innovation differs depending on the technology level. Journal: Knowledge Management Research & Practice Pages: 369-379 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0069-3 File-URL: http://hdl.handle.net/10.1057/s41275-017-0069-3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:369-379 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945544_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Domingo E. Ribeiro-Soriano Author-X-Name-First: Domingo E. Author-X-Name-Last: Ribeiro-Soriano Author-Name: Jasmina Berbegal-Mirabent Author-X-Name-First: Jasmina Author-X-Name-Last: Berbegal-Mirabent Title: Disseminating scientific research: a double-edged sword? Abstract: This study addresses the problem of knowledge dissemination in science–society relation, its connection with the specialization of scientific research fields and the proliferation of academic and practitioner-oriented journals. Specifically, we elaborate on the scientists’ failure to communicate successfully with practitioners and the need for establishing alternative mechanisms that help boost the flow of knowledge between academics and industry. To do so, a thorough literature review is conducted and the author guidelines of the most prominent journals that appeal to both academics and practitioners are reviewed. Based on the analysis, the article offers suggestions on how to narrow the science–industry knowledge gap and how to find a way of not only delivering science to practitioners, but also making science benefit society. Progress is necessary to move towards a better academic–practitioner dialogue and thereby advance both science and practice. Journal: Knowledge Management Research & Practice Pages: 380-390 Issue: 3 Volume: 15 Year: 2017 Month: 8 X-DOI: 10.1057/s41275-017-0070-x File-URL: http://hdl.handle.net/10.1057/s41275-017-0070-x File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:3:p:380-390 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945354_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jih-Jeng Huang Author-X-Name-First: Jih-Jeng Author-X-Name-Last: Huang Title: Organizational knowledge, learning and memory – a perspective of an immune system Abstract: Organizational knowledge, learning and memory have been popular topics for both academic research and practical applications over the past 20 years. But until now, these issues have been discussed independently and in a fragmented way. It is asserted that these concepts are interrelated and should be considered as a part of a system. Here, the perspective of the immune system is employed to integrate the issues of organizational knowledge, learning and memory into a framework and to explain their interrelationships. The perspective developed in this paper pioneers a micro-view to integrate and explain organizational phenomena. Journal: Knowledge Management Research & Practice Pages: 230-240 Issue: 3 Volume: 11 Year: 2013 Month: 8 X-DOI: 10.1057/kmrp.2011.48 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.48 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:3:p:230-240 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945355_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Fadl Bdeir Author-X-Name-First: Fadl Author-X-Name-Last: Bdeir Author-Name: Liaquat Hossain Author-X-Name-First: Liaquat Author-X-Name-Last: Hossain Author-Name: John Crawford Author-X-Name-First: John Author-X-Name-Last: Crawford Title: Emerging coordination and knowledge transfer process during disease outbreak Abstract: When multiple agencies respond to a disease outbreak (i.e., H1N1 and SARS), the coordination of actions is complex and evolves over time. There has not been any systematic empirical study of the dynamics of emerging coordination behaviour and knowledge transfer process during a disease outbreak. In this paper, we first introduce our approach for the analysis of multi-agency intervention during a disease outbreak using the study of social networks. Using social networks and its analytic framework, we explore questions such as: How does the multi-agency coordination emerge for supporting the complex knowledge transfer process during different phases of disease outbreak? How effective are these formal and informal coordination mechanisms in achieving a robust outcome in response coordination through effective knowledge transfer process during the outbreak? What are the key lessons learned by studying the emerging coordination and knowledge transfer process during past disease outbreak in improving the multi-agency preparedness for dealing with future outbreaks? The discussion is supported by a qualitative study of the implementation of the results of the analysis. We reveal that profound understanding of social network behaviour and emerging coordination concepts are pivotal to the optimisation of knowledge transfer process which is a prerequisite for successful outbreak intervention. We look qualitatively at how Hunter New England Area Health Services applied these concepts to lead a successful coordination plan during an H1N109 endemic. Journal: Knowledge Management Research & Practice Pages: 241-254 Issue: 3 Volume: 11 Year: 2013 Month: 8 X-DOI: 10.1057/kmrp.2012.1 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:3:p:241-254 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945356_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jih-Jeng Huang Author-X-Name-First: Jih-Jeng Author-X-Name-Last: Huang Title: Knowledge diffusion models – perspectives of gene evolution and population dynamics Abstract: Knowledge management has become a popular issue in both the practical and academic fields recently, and is concerned with the processes of knowledge creation, knowledge diffusion and knowledge usage of both intra-organization and inter-organizations. In this paper, we limit the topic of knowledge management to the process of knowledge diffusion. Two knowledge diffusion models distinguished by the degree of involvement of the organizational members are proposed according to the perspectives of gene evolution and population dynamics. These models of knowledge diffusion propose an organic view for realizing the process of knowledge diffusion and insights into how to improve the process of efficient knowledge diffusion based on the evolution of species. Journal: Knowledge Management Research & Practice Pages: 313-322 Issue: 3 Volume: 11 Year: 2013 Month: 8 X-DOI: 10.1057/kmrp.2012.10 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.10 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:3:p:313-322 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945357_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sharmila Jayasingam Author-X-Name-First: Sharmila Author-X-Name-Last: Jayasingam Author-Name: Mahfooz A Ansari Author-X-Name-First: Mahfooz A Author-X-Name-Last: Ansari Author-Name: T Ramayah Author-X-Name-First: T Author-X-Name-Last: Ramayah Author-Name: Muhamad Jantan Author-X-Name-First: Muhamad Author-X-Name-Last: Jantan Title: Knowledge management practices and performance: are they truly linked? Abstract: Knowledge management (KM) has often been claimed to be an essential ingredient in building competitive advantage. Yet, KM adoption is relatively slow, especially in the Malaysian context. Most organizations are unsure if the promised performance improvement is just a passing fad. This study intends to provide empirical verifications to support the link between KM practices and performance outcomes for organizations. Responses from 180 knowledge-based organizations were analysed. The analysis indicated that knowledge acquisition and knowledge utilization positively influenced strategic and operational improvement in organizations, whereas the positive effect of knowledge dissemination was only evident in the case of strategic improvement. Organization size had some interesting moderating impact on the tested relationships. Journal: Knowledge Management Research & Practice Pages: 255-264 Issue: 3 Volume: 11 Year: 2013 Month: 8 X-DOI: 10.1057/kmrp.2012.5 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:3:p:255-264 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945358_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: David Salvetat Author-X-Name-First: David Author-X-Name-Last: Salvetat Author-Name: Mickaël Géraudel Author-X-Name-First: Mickaël Author-X-Name-Last: Géraudel Author-Name: Sophie d'Armagnac Author-X-Name-First: Sophie Author-X-Name-Last: d'Armagnac Title: Inter-organizational knowledge management in a coopetitive context in the aeronautic and space industry Abstract: Coopetition analyses the simultaneity of competitive and cooperative behaviours between rival firms. Scholars have focused their attention on strategic alliances, but specific coopetition issues are seldom addressed through in-depth studies. On the basis of inter-organizational relationships, coopetition provides partners with a competitive advantage by enhancing their knowledge creation and transfer, but exposes firms to the risk that rivals may capture their own knowledge. In this, it becomes necessary for firms to mix knowledge creation and transfer strategies with knowledge protection practices. This paper reports on a qualitative study of 37 firms and sheds light on the specific knowledge development process for the partners engaged in coopetition. Journal: Knowledge Management Research & Practice Pages: 265-277 Issue: 3 Volume: 11 Year: 2013 Month: 8 X-DOI: 10.1057/kmrp.2012.6 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:3:p:265-277 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945359_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Thais Elaine Vick Author-X-Name-First: Thais Elaine Author-X-Name-Last: Vick Author-Name: Marcelo Seido Nagano Author-X-Name-First: Marcelo Seido Author-X-Name-Last: Nagano Author-Name: Fernando César Almada Santos Author-X-Name-First: Fernando César Almada Author-X-Name-Last: Santos Title: Identifying the information management process and knowledge creation in technology-based companies: a Brazilian comparative case study Abstract: Information and knowledge have been cited over the last two decades as competitive advantage tools. Recently, the use of them has been discussed to promote innovation. The premise indicates that human interaction, information sharing and knowledge creation are vital for the success of organizations that need to constantly learn and innovate. The aim of this study is to point out contributions in a dynamic environment of acquisition, dissemination and the use of information to create subsequent knowledge, observing how these two processes take place in technology-based companies. A comparative method of case studies and qualitative research was used, conducted in nine technology-based companies, which were incubated or had recently been through the incubating process in a Technological Park in Brazil. Among the main results, it was found that in graduated companies, information management and its procedures were identified as being more conscious and structured. Moreover, it was also observed that the incubated companies had an organizational environment providing better conditions for knowledge creation. Journal: Knowledge Management Research & Practice Pages: 278-287 Issue: 3 Volume: 11 Year: 2013 Month: 8 X-DOI: 10.1057/kmrp.2012.8 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:3:p:278-287 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945360_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: George Stewart Author-X-Name-First: George Author-X-Name-Last: Stewart Author-Name: Kweku-Muata Osei-Bryson Author-X-Name-First: Kweku-Muata Author-X-Name-Last: Osei-Bryson Title: Exploration of factors that impact voluntary contribution to electronic knowledge repositories in organizational settings Abstract: The ascendance of knowledge to the rank of a key competitive resource has changed the way in which organizations attempt to manage what they know. To maintain their knowledge, organizations have implemented numerous strategies, one of which is the operation of knowledge repositories. Employees are expected to contribute their job-related knowledge to these repositories. Undoubtedly, this expectation creates dilemmas for both the employing organization and their employees. The organizations need the employees to contribute to the repositories in order to retain the knowledge within the organizations, but cannot force their employees to do so. The employees have to be convinced that it was worthwhile to contribute to these repositories. The study formulates and tests a theoretical model to explicate the Intention to Contribute and actual Knowledge Contribution of employees to organizational electronic knowledge repositories. Six previously uninvestigated relationships are proffered, and implications for practice are derived from the findings. Journal: Knowledge Management Research & Practice Pages: 288-312 Issue: 3 Volume: 11 Year: 2013 Month: 8 X-DOI: 10.1057/kmrp.2012.9 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:3:p:288-312 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945361_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Christian Walter Author-X-Name-First: Christian Author-X-Name-Last: Walter Author-Name: Vincent Ribière Author-X-Name-First: Vincent Author-X-Name-Last: Ribière Title: A citation and co-citation analysis of 10 years of KM theory and practices Abstract: In a previous issue of Knowledge Management Research & Practice (KMRP), we analysed the content and keywords of all articles published in the first decade of KMRP. With this article, we extend our preliminary analysis to the citation and co-citations made by these articles. The study covers all the 256 articles published. The most cited article was A dynamic theory of organisational knowledge creation by Nonaka. The most cited KMRP article was by Nonaka and Toyama: The knowledge-creating theory revisited: knowledge creation as a synthesizing process. The co-citation analysis of the 100 most cited articles in KMRP publications showed that four groups of topics emerged, one around communities and situated learning, the second group around networks, knowledge transfer and research methods, a third group around the foundations of knowledge management and a fourth group around intellectual capital. Journal: Knowledge Management Research & Practice Pages: 221-229 Issue: 3 Volume: 11 Year: 2013 Month: 8 X-DOI: 10.1057/kmrp.2013.25 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.25 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:3:p:221-229 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945120_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Anna Jonsson Author-X-Name-First: Anna Author-X-Name-Last: Jonsson Author-Name: Thomas Kalling Author-X-Name-First: Thomas Author-X-Name-Last: Kalling Title: Challenges to knowledge sharing across national and intra-organizational boundaries: case studies of IKEA and SCA Packaging Abstract: The aim of this article is to increase the understanding of how institutional forces and organizational context, in parallel with cognitive issues, impact knowledge sharing within multinational corporations (MNCs). Furthermore, the aim is to elaborate on differences between industries by comparing and contrasting a retail firm with a manufacturing firm. The focus is on IKEA and SCA Packaging and their efforts to share knowledge across national and intra-organizational boundaries. Despite differences between these two MNCs, the case studies illustrate that the will to share and absorb knowledge is very much influenced by institutional forces, as well as by the ways in which organizations are structured and controlled. Journal: Knowledge Management Research & Practice Pages: 161-172 Issue: 3 Volume: 5 Year: 2007 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500139 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500139 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:3:p:161-172 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945121_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Richard Fahey Author-X-Name-First: Richard Author-X-Name-Last: Fahey Author-Name: Ana C Vasconcelos Author-X-Name-First: Ana C Author-X-Name-Last: Vasconcelos Author-Name: David Ellis Author-X-Name-First: David Author-X-Name-Last: Ellis Title: The impact of rewards within communities of practice: a study of the SAP online global community Abstract: This paper explores the effects of introducing rewards within a virtual community of practice: the software vendor SAP (Systems Applications and Products) online global community. The study of postings to the SAP community discussion forums shows that rewards have had a damaging effect on the exchange of knowledge and generalised trust among members within the community. The intrinsic motivation of members to share knowledge was undermined by rewards, with the consequence that the pursuit of rewards became the priority for many, over and above contributing valuable information to the community. Thus, the introduction of rewards devalued the concept of knowledge as a public good, voluntarily shared out of moral obligation and community interest. Instead, knowledge came to be seen as a private good to be shared out of economic self-interest. Following the introduction of rewards, the primary motivation of many members to participate within the community shifted from community interest and moral obligation to that of economic self-interest. Journal: Knowledge Management Research & Practice Pages: 186-198 Issue: 3 Volume: 5 Year: 2007 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500140 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500140 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:3:p:186-198 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945122_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ronald Dattero Author-X-Name-First: Ronald Author-X-Name-Last: Dattero Author-Name: Stuart D Galup Author-X-Name-First: Stuart D Author-X-Name-Last: Galup Author-Name: Jing ‘Jim’ Quan Author-X-Name-First: Jing ‘Jim’ Author-X-Name-Last: Quan Title: The knowledge audit: Meta-Matrix analysis Abstract: Knowledge management is a method for simplifying and improving the process of sharing, distributing, creating, and understanding organizational knowledge. By conducting a knowledge audit, an organization can assess its stores of knowledge and the flows of this knowledge throughout the organization. This paper introduces a new approach to modeling and evaluating the results of a knowledge audit – Meta-Matrix analysis. Meta-Matrix analysis is a fairly new mathematical approach developed to model the various network relations of an organizational system. Meta-Matrix analysis focuses on the (1) agents (employees), (2) knowledge categories, (3) resources, and (4) processes or tasks. The resulting model represents the various network relations of an organization by integrating multiple and related network matrices into a single interrelated unit. A graphical representation of the model can be employed to provide a means of visually understanding the relationships. In addition, Meta-Matrix analysis provides an extensive collection of performance measures. Journal: Knowledge Management Research & Practice Pages: 213-221 Issue: 3 Volume: 5 Year: 2007 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500142 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500142 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:3:p:213-221 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945123_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Abel Usoro Author-X-Name-First: Abel Author-X-Name-Last: Usoro Author-Name: Mark W Sharratt Author-X-Name-First: Mark W Author-X-Name-Last: Sharratt Author-Name: Eric Tsui Author-X-Name-First: Eric Author-X-Name-Last: Tsui Author-Name: Sandhya Shekhar Author-X-Name-First: Sandhya Author-X-Name-Last: Shekhar Title: Trust as an antecedent to knowledge sharing in virtual communities of practice Abstract: This study focusses on the role of trust in knowledge sharing within the context of virtual communities of practice. Trust is widely accepted as an important enabler of knowledge management (KM) processes. We conceptualise trust across three dimensions, namely: competence, integrity and benevolence; we test hypotheses as to the effect of these facets of trust on knowledge sharing by surveying an intra-organisational global virtual community of practitioners. The results indicate that all three dimensions of trust are positively related to knowledge-sharing behaviour. Trust based on the perceived integrity of the community was found to be the strongest predictor of knowledge-sharing behaviour. Our findings suggest that the dimensions of trust buttress each other; although they are theoretically distinct, they appear to be empirically inseparable. We propose that in order for knowledge sharing to be enabled, trust must concurrently exist in all three dimensions. Implication to organisations in their recruitment policy is to include competence, integrity and benevolence in their sought-for attributes of new employees. KM practitioners also have to encourage these attributes in existing employees, who are potential members of on-line communities of practice. Knowledge sharing itself was conceptualised with three components – quantity (frequency), quality (usefulness or value) and focus (the degree to which an individual feels that they engage in knowledge sharing). Of the three components, focus exhibits the most significant relationship with trust factors. This finding makes knowledge sharing less tangible than perhaps would be expected. It suggests that establishing whether knowledge has been shared is more than counting the frequency or trying to evaluate the usefulness of the shared knowledge. These aspects are important especially to management, but to the individual who shares knowledge, her feelings of having shared knowledge appear to be more important. With the current understanding that knowledge sharing is more of a human activity than technology, it is important that any information system should be assistive in boosting users’ confidence that they are indeed sharing knowledge. If the systems do not re-enforce the users’ knowledge-sharing orientation, knowledge sharing may be discouraged. Notwithstanding the point made about knowledge-sharing focus, it is necessary to take into consideration all the components of knowledge sharing to fully capture the concept. This was well indicated when the combined variable of all (rather than individual) knowledge-sharing items had the strongest correlation with trust factors. Journal: Knowledge Management Research & Practice Pages: 199-212 Issue: 3 Volume: 5 Year: 2007 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500143 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500143 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:3:p:199-212 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945124_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Debbie Richards Author-X-Name-First: Debbie Author-X-Name-Last: Richards Author-Name: Peter Busch Author-X-Name-First: Peter Author-X-Name-Last: Busch Author-Name: Krishna Venkitachalam Author-X-Name-First: Krishna Author-X-Name-Last: Venkitachalam Title: Ethnicity-based cultural differences in implicit managerial knowledge usage in three Australian organizations Abstract: This study was interested in determining whether ethnicity-based cultural differences affected knowledge usage in today's multicultural organizations. Our empirical study uses a psychology-based approach to measure what we refer to as implicit managerial knowledge of Information and Communication Technology (ICT) workers within three Australian organizations. The research instrument captures responses to various ICT workplace scenarios in order to determine and compare the different ways in which people make use of the implicit knowledge they use to manage themselves and others. Using the culture-based literature to assist with interpretation of the data, we have identified a number of themes and their characteristics and brought these together to provide a comprehensive model for understanding cultural influences. This model can be used to better appreciate why and perhaps anticipate how an individual's implicit managerial knowledge will be used in responding to everyday workplace situations. Such an understanding will assist organizations to develop appropriate and effective knowledge management strategies. Journal: Knowledge Management Research & Practice Pages: 173-185 Issue: 3 Volume: 5 Year: 2007 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500145 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500145 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:3:p:173-185 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945125_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Knowledge innovation: strategic management as practice Journal: Knowledge Management Research & Practice Pages: 224-225 Issue: 3 Volume: 5 Year: 2007 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500148 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500148 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:3:p:224-225 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945126_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Type and token, schema and actualisation: hierarchies of knowledge Journal: Knowledge Management Research & Practice Pages: 222-223 Issue: 3 Volume: 5 Year: 2007 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500149 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500149 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:3:p:222-223 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945127_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 159-160 Issue: 3 Volume: 5 Year: 2007 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500150 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500150 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:3:p:159-160 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945275_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Anita Kothari Author-X-Name-First: Anita Author-X-Name-Last: Kothari Author-Name: Lynne MacLean Author-X-Name-First: Lynne Author-X-Name-Last: MacLean Author-Name: Nancy Edwards Author-X-Name-First: Nancy Author-X-Name-Last: Edwards Author-Name: Allison Hobbs Author-X-Name-First: Allison Author-X-Name-Last: Hobbs Title: Indicators at the interface: managing policymaker-researcher collaboration Abstract: The knowledge transfer literature encourages partnerships between researchers and policymakers for the purposes of policy-relevant knowledge creation. Consequently, research findings are more likely to be used by policymakers during policy development. This paper presents a set of practice-based indicators that can be used to manage the collaborative knowledge creation process or assess the performance of a partnership between researchers and policymakers. Indicators for partnership success were developed from 16 qualitative interviews with health policymakers and researchers involved with eight research transfer partnerships with government. These process and outcomes indicators were refined through a focus group. Resulting qualitative and quantitative indicators were judged to be clear, relevant, credible, and feasible. New findings included the need to have different indicators to evaluate new vs mature partnerships, as well as specific indicators common to researcher-policymaker partnerships in general. Journal: Knowledge Management Research & Practice Pages: 203-214 Issue: 3 Volume: 9 Year: 2011 Month: 9 X-DOI: 10.1057/kmrp.2011.16 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.16 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:3:p:203-214 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945276_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Guido Sechi Author-X-Name-First: Guido Author-X-Name-Last: Sechi Author-Name: Dino Borri Author-X-Name-First: Dino Author-X-Name-Last: Borri Author-Name: Caterina De Lucia Author-X-Name-First: Caterina Author-X-Name-Last: De Lucia Author-Name: Viesturs Celmins Author-X-Name-First: Viesturs Author-X-Name-Last: Celmins Title: Social capital as knowledge facilitator: evidence from Latvia Abstract: This paper investigates knowledge acquisition through social ties. This issue has proved important in organizational studies as a mechanism of value creation. Recently, it has also been identified in regional studies as a factor behind regional development and consensus building. Policies are therefore needed to support such knowledge acquisition. The approach is based on the concepts of knowledge as a ‘club good’, and of social capital, where the latter is seen as a set of assets which can overcome obstacles to knowledge exchange. A taxonomy of social capital and knowledge is proposed and relationships among the considered dimensions are hypothesized. A multivariate analysis at the individual level is applied to data collected in the Republic of Latvia, including a sensitivity analysis with regard to socio-demographic dimensions. The analysis underlines the low effect of social capital on complex forms of knowledge. Results also show a strong sensitivity for socio-demographic dimensions. Journal: Knowledge Management Research & Practice Pages: 245-255 Issue: 3 Volume: 9 Year: 2011 Month: 9 X-DOI: 10.1057/kmrp.2011.17 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.17 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:3:p:245-255 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945277_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hong Ling Author-X-Name-First: Hong Author-X-Name-Last: Ling Author-Name: Dao Cheng Hong Author-X-Name-First: Dao Cheng Author-X-Name-Last: Hong Author-Name: Cheng Hong Zhang Author-X-Name-First: Cheng Hong Author-X-Name-Last: Zhang Title: Research on tacit knowledge integration: a synthesis of social ties and TMS Abstract: Tacit knowledge integration which has been receiving more and more attention in the management literature is embedded in societal activities and interactions. Social networks (SN), as the prior channel of knowledge search and transmission has been applied broadly in knowledge management. With the tendency of increasing interest in knowledge management, few literatures study the effect of SN on tacit knowledge integration from the perspective of transactive memory systems (TMS). To fill this gap, this research focuses on the relation dimension of SN and investigates how different features of social ties affect tacit knowledge integration from the perspective of TMS. As a complement to previous research that has only emphasized the effect of one aspect (either SN or TMS) on tacit knowledge integration, we construct a theoretical model by combining SN and TMS theories. Within this theory framework, the unique case – tacit knowledge integration of ABC Co. Ltd. is presented as an example model of application. This study has instructional and explanatory power for both academia and practice. Journal: Knowledge Management Research & Practice Pages: 256-262 Issue: 3 Volume: 9 Year: 2011 Month: 9 X-DOI: 10.1057/kmrp.2011.18 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.18 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:3:p:256-262 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945278_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hiroyuki Umeki Author-X-Name-First: Hiroyuki Author-X-Name-Last: Umeki Author-Name: Hiroyasu Takase Author-X-Name-First: Hiroyasu Author-X-Name-Last: Takase Author-Name: Ian G McKinley Author-X-Name-First: Ian G Author-X-Name-Last: McKinley Title: Geological disposal: KM challenges and solutions Abstract: Geological disposal of radioactive waste epitomises many of the greatest challenges in Knowledge Management (KM): collating and synthesising knowledge from a host of diverse disciplines with exponentially expanding information bases, developing and preserving tacit knowledge in a project implemented over more than a century, rigorously assuring quality and ensuring informed dialogue between all stakeholders. It has become increasingly obvious that conventional KM approaches cannot cope and hence a major project was initiated in Japan 5 years ago, with the aim of establishing a truly 21st century Knowledge Management System. Emphasis has been very much on transfer of ideas and technology that have been shown to work elsewhere and learning from the successes and, in particular, the failures from similar KM projects. Although still under development, a web-based platform is now functional, providing user-friendly access to knowledge bases, knowledge engineering (KE) tools and communication interfaces at levels tailored to key stakeholder groups. Journal: Knowledge Management Research & Practice Pages: 236-244 Issue: 3 Volume: 9 Year: 2011 Month: 9 X-DOI: 10.1057/kmrp.2011.19 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.19 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:3:p:236-244 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945279_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Aris Komporozos-Athanasiou Author-X-Name-First: Aris Author-X-Name-Last: Komporozos-Athanasiou Author-Name: Eivor Oborn Author-X-Name-First: Eivor Author-X-Name-Last: Oborn Author-Name: Michael Barrett Author-X-Name-First: Michael Author-X-Name-Last: Barrett Author-Name: Yolande E Chan Author-X-Name-First: Yolande E Author-X-Name-Last: Chan Title: Policy as a struggle for meaning: disentangling knowledge translation across international health contexts Abstract: Over the last decade, research in medical science has focused on knowledge translation and diffusion of best practices to enable improved health outcomes. However, there has been less attention given to the role of policy in influencing the translation of best practice across different national contexts. This paper argues that the underlying set of public discourses of healthcare policy significantly influences its development with implications for the dissemination of best practices. Our research uses Critical Discourse Analysis to examine the policy discourses surrounding the treatment of stroke across Canada and the U.K. It focuses in specific on how concepts of knowledge translation, user empowerment, and service innovation construct different accounts of the ‘health service’ in the two countries. These findings provide an important yet overlooked starting point for understanding the role of policy development in knowledge transfer and the translation of science into health practice. Journal: Knowledge Management Research & Practice Pages: 215-227 Issue: 3 Volume: 9 Year: 2011 Month: 9 X-DOI: 10.1057/kmrp.2011.20 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.20 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:3:p:215-227 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945280_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hsiu-Fen Lin Author-X-Name-First: Hsiu-Fen Author-X-Name-Last: Lin Title: The effects of employee motivation, social interaction, and knowledge management strategy on KM implementation level Abstract: This study examines the influence of employee motivation (intrinsic motivation and extrinsic motivation), social interaction (interpersonal trust, openness in communication, and social reciprocity), and knowledge management (KM) strategy (codification knowledge strategy and personalization knowledge strategy) on KM implementation level. Based on a survey of 243 senior executives from large organizations in Taiwan, this study uses a structural equation modeling approach to investigate the research model. The results showed that employee motivation, social interaction, and KM strategy are closely related to level of KM implementation. However, codification knowledge strategy did not significantly influence KM implementation level. Given the importance of KM implementation in contemporary organizations and also in the future, the findings of this study are designed to enable business managers or policy-makers in formulating policies and targeting appropriate organizational enablers to support effective KM implementation. Implications for KM research and practice are discussed. Journal: Knowledge Management Research & Practice Pages: 263-275 Issue: 3 Volume: 9 Year: 2011 Month: 9 X-DOI: 10.1057/kmrp.2011.21 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.21 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:3:p:263-275 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945281_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Peter Mihók Author-X-Name-First: Peter Author-X-Name-Last: Mihók Title: Risk communication and knowledge management in a nuclear sector: a case study about the experience of Slovak non-governmental organisations Abstract: Despite the fact that the relevant national legislation was amended in order to achieve compliance with the acquis communautaire of the European Union, Slovakia has met challenges in developing good practices of risk communication in the nuclear sector. The aim of this paper is to summarise the development of risk communication-related legislation in Slovakia, to present the results of research of non-governmental organisations’ experience with its implementation in the nuclear sector, and to outline the political and cultural factors that have influenced the recent development. The links between transparency, participation and knowledge management on the one hand, and historical, political and cultural factors on the other, are described using the results of research conducted within the ARGONA project in Slovakia. Journal: Knowledge Management Research & Practice Pages: 228-235 Issue: 3 Volume: 9 Year: 2011 Month: 9 X-DOI: 10.1057/kmrp.2011.22 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.22 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:3:p:228-235 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945282_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kjell Andersson Author-X-Name-First: Kjell Author-X-Name-Last: Andersson Title: Guest Editorial Journal: Knowledge Management Research & Practice Pages: 200-202 Issue: 3 Volume: 9 Year: 2011 Month: 9 X-DOI: 10.1057/kmrp.2011.24 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.24 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:3:p:200-202 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945283_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 199-199 Issue: 3 Volume: 9 Year: 2011 Month: 9 X-DOI: 10.1057/kmrp.2011.25 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.25 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:3:p:199-199 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2029597_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yawar Abbas Author-X-Name-First: Yawar Author-X-Name-Last: Abbas Author-Name: Alberto Martinetti Author-X-Name-First: Alberto Author-X-Name-Last: Martinetti Author-Name: Mohammad Rajabalinejad Author-X-Name-First: Mohammad Author-X-Name-Last: Rajabalinejad Author-Name: Florian Schuberth Author-X-Name-First: Florian Author-X-Name-Last: Schuberth Author-Name: L. A. M. van Dongen Author-X-Name-First: L. A. M. Author-X-Name-Last: van Dongen Title: Facilitating digital collaboration through knowledge management: a case study Abstract: Knowledge management (KM) can facilitate collaboration and enhance innovation. To manage knowledge, organisations typically implement knowledge management systems (KMSs). It has been shown that KMS facilitates the management of explicit knowledge. However, KMSs are at times not embraced because of issues such as long file search times and information overload. Moreover, managing tacit knowledge via KMS is hardly discussed in literature. To shed light on these issues, this paper conducts a case study at a railway infrastructure manager. Three key practical problems have been identified that hinder current KMS use and sharing of tacit knowledge. To overcome these problems, a KM platform was developed, and its usability was assessed with 17 experts. A paired-samples t-test reveals that the developed platform reduces the file search time compared to the current solution. Moreover, structured interviews show that the lesson-learned site component contributes to improved learning, and the KM platform facilitates collaboration building. Journal: Knowledge Management Research & Practice Pages: 797-813 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2029597 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2029597 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:797-813 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2144512_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ayush Gupta Author-X-Name-First: Ayush Author-X-Name-Last: Gupta Author-Name: Rajesh Kr Singh Author-X-Name-First: Rajesh Author-X-Name-Last: Kr Singh Author-Name: Sachin Kamble Author-X-Name-First: Sachin Author-X-Name-Last: Kamble Author-Name: Ruchi Mishra Author-X-Name-First: Ruchi Author-X-Name-Last: Mishra Title: Knowledge management in industry 4.0 environment for sustainable competitive advantage: a strategic framework Abstract: Knowledge is an intangible asset that can increase employees’ and organisation’s effectiveness. Limited research has been done to upgrade existing knowledge management systems in the Industry 4.0 environment. Hence, this study identifies thirteen critical factors for developing a knowledge management system in Industry 4.0 environment. Interpretive Structural Modelling (ISM) is utilised to develop the structural relationships among these factors. Finally, fuzzy MICAMC is used to categorise the factors based on driving-dependence value. The results reveal the direct and indirect effects of these factors in developing a KM system in the digital age. Findings suggest that top management support, development of knowledge management strategy, knowledge friendly culture, creation and maintenance of digital infrastructure, and employees training are the major drivers for developing a KM system in Industry 4.0 environment. Organizations can use the proposed framework to prioritise their actions to develop a KM system in the Industry 4.0 environment. Journal: Knowledge Management Research & Practice Pages: 878-892 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2144512 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2144512 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:878-892 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2144513_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marina Weck Author-X-Name-First: Marina Author-X-Name-Last: Weck Author-Name: Teona Gelashvili Author-X-Name-First: Teona Author-X-Name-Last: Gelashvili Author-Name: Ingrid Pappel Author-X-Name-First: Ingrid Author-X-Name-Last: Pappel Author-Name: Fernando Ferreira Author-X-Name-First: Fernando Author-X-Name-Last: Ferreira Title: Supporting collaboration and knowledge sharing in building SLEs for ageing well: Using cognitive mapping in KMS design Abstract: This article seeks to contribute to the existing body of knowledge management systems (KMS) literature by using cognitive mapping and demonstrating its usefulness in terms of context analysis for identifying the knowledge needs of multiple stakeholders and the appropriate characteristics of a KMS technology solution. Empirical data were collected through two case studies conducted in Finland and Estonia that used knowledge panel meetings to bring together knowledgeable experts who represented quadruple helix (QH) regional innovation actors involved in building smart living environments for ageing well (SLEaws). Adopting a multi-criteria approach in both case studies, cognitive mapping as an important instrument of the strategic options development and analysis (SODA) methodology was used during the panel meetings of both cases to facilitate the decision making of the experts in developing an integrated framework or tool that can support KMS design. Journal: Knowledge Management Research & Practice Pages: 865-877 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2144513 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2144513 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:865-877 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2075808_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jérôme Cerutti Author-X-Name-First: Jérôme Author-X-Name-Last: Cerutti Author-Name: Irène Abi-Zeid Author-X-Name-First: Irène Author-X-Name-Last: Abi-Zeid Author-Name: Luc Lamontagne Author-X-Name-First: Luc Author-X-Name-Last: Lamontagne Author-Name: Roxane Lavoie Author-X-Name-First: Roxane Author-X-Name-Last: Lavoie Author-Name: Manuel J. Rodriguez Author-X-Name-First: Manuel J. Author-X-Name-Last: Rodriguez Title: A case-based reasoning system to recommend solutions for source water protection: knowledge acquisition and modelling Abstract: “How can drinking water sources be protected, and how can one learn from others who have faced similar problems?” These questions are becoming increasingly relevant in a context where anthropogenic activities threaten natural resources. We describe in this paper a knowledge acquisition and modelling process to support complex decision-making related to source water protection. We conducted online surveys, interviews and applied thematic analysis to gather and structure knowledge from documented and undocumented sources. Our process resulted in structured descriptions of cases that consist of past problems and their implemented solutions. Case design was based on know-how and knowledge needs expressed by water stakeholders. The case base forms the backbone of a knowledge-based recommender system prototype that implements case-based reasoning. It is meant to guide decision-makers in developing solutions based on past experiences. It is a successful application of knowledge management and sharing of lessons learned for decision-making in practice. Journal: Knowledge Management Research & Practice Pages: 828-842 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2075808 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2075808 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:828-842 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2064349_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ulrich Schmitt Author-X-Name-First: Ulrich Author-X-Name-Last: Schmitt Title: Validating and documenting a new knowledge management system philosophy: a case based on the ISO 30401:2018-KMS standard Abstract: The integration of knowledge management (KM) and KM systems (KMS) within the ISO 9001:2015 and 30,401:2018 standards, adds further legitimacy to KMS research, design, and applications. By allowing to prioritise one’s KMS approach of choice, the standards are offering a common language to present an organisation’s KMS comprehensively and consistently for auditing and accreditation but foremost for effectively informing and involving their stakeholders. This article tests these abilities by applying the criteria to an alternative decentralised KM concept and system-under-development. By focussing on personalisation, mobility, generativity, and entropy reduction, the approach differs considerably from conventional KMS wisdom, and is presented as a case to investigate if the ISO 30401:2018 standard’s scope can accommodate the novel affordances. As a first case study of this kind, the adopted process and positive outcomes may assist KMs developers and KM practitioners as well as researchers in realising and assessing their own projects. Journal: Knowledge Management Research & Practice Pages: 960-974 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2064349 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2064349 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:960-974 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2129494_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Made Andriani Author-X-Name-First: Made Author-X-Name-Last: Andriani Author-Name: Alvin Christiandy Author-X-Name-First: Alvin Author-X-Name-Last: Christiandy Author-Name: Iwan Wiratmadja Author-X-Name-First: Iwan Author-X-Name-Last: Wiratmadja Author-Name: Indryati Sunaryo Author-X-Name-First: Indryati Author-X-Name-Last: Sunaryo Title: Knowledge management effectiveness model in facilitating generation differences Abstract: This study aims to develop an evaluation model of knowledge management effectiveness based on generational differences. Different generations have different learning styles and needs in accessing and disseminating knowledge. On the other hand, knowledge management’s role in companies in the digital era is critical. Therefore, the company needs to build an effective knowledge management system to maintain its life. This research was conducted through in-depth literature studies on the characteristics of generations X, Y, and Z, and the knowledge management effectiveness model, followed by the development of the knowledge management effectiveness model, and conducted empirical measurement using an explanatory sequential mixed-method in Indonesian automotive company. Three differences determine intergenerational knowledge management’s effectiveness: knowledge management’s support for productivity, training, and leadership. Companies need to pay attention to different employees’ needs to improve knowledge management effectiveness and prioritise features that can facilitate intergenerational differences. Journal: Knowledge Management Research & Practice Pages: 947-959 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2129494 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2129494 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:947-959 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2144511_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gianluca Elia Author-X-Name-First: Gianluca Author-X-Name-Last: Elia Author-Name: Antonio Lerro Author-X-Name-First: Antonio Author-X-Name-Last: Lerro Author-Name: Giovanni Schiuma Author-X-Name-First: Giovanni Author-X-Name-Last: Schiuma Title: Leveraging knowledge management systems for business modelling in technology start-ups: an exploratory study Abstract: Business model (BM) creation and development for Technological Start-ups (TSs) strongly grounds on knowledge assets. Despite such relevance, it emerges the paucity of research on BM within the knowledge-based research streams, and specifically for TSs that need a proper digital-enabled knowledge management system (KMS) to ensure the effective organisation of their knowledge assets. To investigate such issues, a study on the relationships between BM and knowledge assets grouped by the Intellectual Capital (IC) elements has been carried out by submitting a semi-structured questionnaire to a sample of 52 Italian TSs. Results show that both the foundation and innovation of BM rely mainly on human capital, followed by relational and structural capital. The study identifies also the trajectories that TSs follow to define their BM by leveraging their IC, and the enabling conditions. The paper ends with a discussion about how digital-enabled KMS can support the exploitation of IC for TSs. Journal: Knowledge Management Research & Practice Pages: 913-924 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2144511 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2144511 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:913-924 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2129495_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Daniela Carlucci Author-X-Name-First: Daniela Author-X-Name-Last: Carlucci Author-Name: Dmitry V. Kudryavtsev Author-X-Name-First: Dmitry V. Author-X-Name-Last: Kudryavtsev Author-Name: Constantin Bratianu Author-X-Name-First: Constantin Author-X-Name-Last: Bratianu Title: Guest editorial “Knowledge management systems in the digital age” Journal: Knowledge Management Research & Practice Pages: 793-796 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2129495 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2129495 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:793-796 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2075807_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Margot Racat Author-X-Name-First: Margot Author-X-Name-Last: Racat Author-Name: Jessica Lichy Author-X-Name-First: Jessica Author-X-Name-Last: Lichy Title: Negative effects of distance learning accentuated by COVID-19 outbreak: a perspective of learners and teachers Abstract: Set in a French higher education context, this paper contributes to the knowledge management literature by arguing that the digital transformation of knowledge transfer via distance learning includes negative outcomes, in addition to many benefits. Based on quantitative and qualitative data, via an online survey from learners and instructors, our findings show that while online modes of delivery are convenient and cost-effective, they overlook many aspects that enable users to engage in knowledge transfer. Journal: Knowledge Management Research & Practice Pages: 935-946 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2075807 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2075807 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:935-946 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2113345_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Miao Miao Author-X-Name-First: Miao Author-X-Name-Last: Miao Author-Name: Syed Imran Zaman Author-X-Name-First: Syed Imran Author-X-Name-Last: Zaman Author-Name: Arooba Zafar Author-X-Name-First: Arooba Author-X-Name-Last: Zafar Author-Name: Cristian Garcia Rodriguez Author-X-Name-First: Cristian Garcia Author-X-Name-Last: Rodriguez Author-Name: Syed Ahsan Ali Zaman Author-X-Name-First: Syed Ahsan Author-X-Name-Last: Ali Zaman Title: The augmentation of Knowledge Management through Industry 4.0: case of Aviation sector of emerging economy Abstract: This research examines critical elements of knowledge management and industry 4.0 that assist human resources in the air transport industry. In addition, we look at the essential components that connect the divide between Industry 4.0 and knowledge management. This paper uses the Grey- DEMATEL technique to comprehend the cause-and-effect factors and their interrelationships. A seven-scale ranking, and sensitivity analysis was further applied for better results. It was observed from the findings that information sharing (F15) was the most significant factor for the aviation sector as the causal factor was ranked as the top criterion. Joint knowledge creation (F15) was ranked as the second topmost criteria as effect factor. E-learning (F9) is the third-ranking effect factor. This paper showed that information sharing assists in management performance and efficiency performance in the aviation sector. Journal: Knowledge Management Research & Practice Pages: 893-912 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2113345 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2113345 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:893-912 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2064348_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: German-Lenin Dugarte-Peña Author-X-Name-First: German-Lenin Author-X-Name-Last: Dugarte-Peña Author-Name: María-Isabel Sánchez-Segura Author-X-Name-First: María-Isabel Author-X-Name-Last: Sánchez-Segura Author-Name: Fuensanta Medina-Domínguez Author-X-Name-First: Fuensanta Author-X-Name-Last: Medina-Domínguez Author-Name: Antonio de Amescua Author-X-Name-First: Antonio Author-X-Name-Last: de Amescua Author-Name: Cleotilde González Author-X-Name-First: Cleotilde Author-X-Name-Last: González Title: An instance-based-learning simulation model to predict knowledge assets evolution involved in potential digital transformation projects Abstract: Software engineering professionals must consider the appropriate technological solutions to meet their client’s needs and the organisational impact. The decision to implement a solution is not explicitly based on how it empowers the knowledge assets. Organisational knowledge assets are the foundation of the knowledge economy and a key element in evaluating the health of an organisation. This paper provides software engineers with a simulation model which illustrates the decision-making process for the implementation of technological solutions based on an evaluation of their client’s knowledge assets and how such assets impact and are impacted by the deployment of a solution. We use an agent-based approach and implement an instance-based learning model (a cognitive approach) to represent scenarios for experience-based decisions. 11 case studies were used to train the prediction engine and validate the usefulness of the model in generating scenarios and nurturing decision-making and user experiences. Journal: Knowledge Management Research & Practice Pages: 843-864 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2064348 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2064348 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:843-864 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2079567_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gabriella Haasz Author-X-Name-First: Gabriella Author-X-Name-Last: Haasz Author-Name: Zoltan Baracskai Author-X-Name-First: Zoltan Author-X-Name-Last: Baracskai Title: Collaborative Knowledge Platform: when the learning route provides data for the Knowledge-based System Abstract: The Digital Age has brought not only new tools but also several new methods. A Collaborative Knowledge Platform with a hybrid intelligent system may be the appropriate base of a knowledge management system to ensure inspiration and new knowledge for a professional group of individuals. The introduced concept contributes to Knowledge Collaboration and Knowledge Engineering. The method is a special form of Knowledge Engineering which involves combining machine learning algorithms with cased-based reasoning and the result is the transformation of personal knowledge to widely adaptable explicit knowledge. Individuals can learn informally while their learning route automatically generates data for reductive reasoning process, which finally leads to the opportunity of experience mining. A concept and an approach are suggested to improve the knowledge collaboration in innovative communities, and a creative problem solving process delivers the outcome in the development of a Knowledge Management System. Finally, some partial results of the design phase of an application are presented. Journal: Knowledge Management Research & Practice Pages: 925-934 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2079567 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2079567 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:925-934 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1939174_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: P. Cocca Author-X-Name-First: P. Author-X-Name-Last: Cocca Author-Name: G. Schiuma Author-X-Name-First: G. Author-X-Name-Last: Schiuma Author-Name: M. Viscardi Author-X-Name-First: M. Author-X-Name-Last: Viscardi Author-Name: F. Floreani Author-X-Name-First: F. Author-X-Name-Last: Floreani Title: Knowledge management system requirements to support Engineering-To-Order manufacturing of SMEs Abstract: This paper analyses the characteristics of a knowledge management system supporting an Engineer-To-Order manufacturing strategy in the context of small and medium-sized enterprises (SMEs). For this reason, after the identification of a set of knowledge management system requirements, three in-depth case studies of Italian small and medium-sized enterprises are discussed. The paper introduces an IT-based tool to support implementing a knowledge management system to enhance Engineer-To-Order manufacturing performance. The paper contributes to advancing the understanding of knowledge management systems’ relevance to improve SMEs’ performance, specifically in the operative context of the Engineer-To-Order business and provides practical implications for IT-based tools defining a platform for the development of knowledge management systems. Journal: Knowledge Management Research & Practice Pages: 814-827 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2021.1939174 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1939174 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:814-827 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2118637_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Daniela Carlucci Author-X-Name-First: Daniela Author-X-Name-Last: Carlucci Author-Name: Dmitry Kudryavtsev Author-X-Name-First: Dmitry Author-X-Name-Last: Kudryavtsev Author-Name: Francesco Santarsiero Author-X-Name-First: Francesco Author-X-Name-Last: Santarsiero Author-Name: Rosaria Lagrutta Author-X-Name-First: Rosaria Author-X-Name-Last: Lagrutta Author-Name: Achille Claudio Garavelli Author-X-Name-First: Achille Claudio Author-X-Name-Last: Garavelli Title: The ISO 30401 Knowledge Management Systems: a new frame for managing knowledge. Conceptualisation and practice Abstract: The implementation of ISO Knowledge Management (KM) standard is gaining increasing attention among practitioners and scholars and it is bringing out several issues to investigate, such as reasons and ways of “standardizing” KM systems, and risks, challenges and benefits of implementing the standard. Drawing on a review of the literature on ISO standard for KM, the paper provides a conceptualisation of ISO KM standard through some conceptual and mind maps that systematise and combine the KM requirements of ISO. Such conceptualisation offers a fresh and comprehensive view of key factors, variables, and dimensions that an organisation needs to consider in order to design and implement a KM system consistent with the ISO KM standard. Moreover, based on the literature review results, the study sheds light on risks, challenges and benefits, connected to the implementation of ISO 30401 in organisations and identifies future areas of investigation. Journal: Knowledge Management Research & Practice Pages: 975-986 Issue: 6 Volume: 20 Year: 2022 Month: 11 X-DOI: 10.1080/14778238.2022.2118637 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2118637 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:6:p:975-986 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1666514_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: João J. M. Ferreira Author-X-Name-First: João J. M. Author-X-Name-Last: Ferreira Author-Name: Elias G. Carayannis Author-X-Name-First: Elias G. Author-X-Name-Last: Carayannis Title: University-industry knowledge transfer - unpacking the “black box”: an introduction Journal: Knowledge Management Research & Practice Pages: 353-357 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2019.1666514 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1666514 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:353-357 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1534533_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Manuela Vaz de Almeida Author-X-Name-First: Manuela Author-X-Name-Last: Vaz de Almeida Author-Name: João J. M. Ferreira Author-X-Name-First: João J. M. Author-X-Name-Last: Ferreira Author-Name: Fernando A. F. Ferreira Author-X-Name-First: Fernando A. F. Author-X-Name-Last: Ferreira Title: Developing a multi-criteria decision support system for evaluating knowledge transfer by higher education institutions Abstract: This study sought to develop a multiple-criteria decision support system for evaluating transfers of knowledge from higher education institutions (HEIs) to society at large. Drawing on a panel of knowledge transfer specialists, we developed the evaluation system by completing the three phases of the multiple-criteria decision analysis (MCDA) approach. The structuring phase used the strategic options development and analysis (SODA) methodology and cognitive mapping techniques. The evaluation phase applied the measuring attractiveness by a categorical-based evaluation technique (MACBETH), which allowed us to evaluate HEIs’ local and overall performance. The third phase consisted of formulating recommendations. Assuming a constructivist process-oriented stance, this research included a real-world application of the proposed system to Portuguese public HEIs. Our study demonstrates that HEI administrators can use the techniques applied to make strategic decisions when seeking to foster the transfer of knowledge to society at large. Journal: Knowledge Management Research & Practice Pages: 358-372 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2018.1534533 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1534533 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:358-372 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1569488_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marta Peris-Ortiz Author-X-Name-First: Marta Author-X-Name-Last: Peris-Ortiz Author-Name: Dayanis García-Hurtado Author-X-Name-First: Dayanis Author-X-Name-Last: García-Hurtado Author-Name: Carlos Devece Author-X-Name-First: Carlos Author-X-Name-Last: Devece Title: Influence of the balanced scorecard on the science and innovation performance of Latin American universities Abstract: Pressure on the education system to meet society’s needs has led some universities to adopt organisational performance measurement systems as strategic control tools. One of the most commonly used systems in business is the balanced scorecard (BSC). For Latin American universities, the urgent task of increasing the quantity and quality of research and innovation has led these universities to update their essential processes. A suitable control system is necessary to ensure the effectiveness of these new policies. Based on strategic management theory, this study focuses on the implementation of a BSC method in Latin American public universities. The aim of this study is to determine the influence of BSC implementation on universities’ research and innovation performance. The results reveal similar patterns of indicators to measure performance in public universities. Furthermore, these indicators develop favourably following implementation of the BSC. Journal: Knowledge Management Research & Practice Pages: 373-383 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2019.1569488 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1569488 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:373-383 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1589395_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Quyen T. Dang Author-X-Name-First: Quyen T. Author-X-Name-Last: Dang Author-Name: Pavlina Jasovska Author-X-Name-First: Pavlina Author-X-Name-Last: Jasovska Author-Name: Hussain Gulzar Rammal Author-X-Name-First: Hussain Gulzar Author-X-Name-Last: Rammal Author-Name: Katie Schlenker Author-X-Name-First: Katie Author-X-Name-Last: Schlenker Title: Formal-informal channels of university-industry knowledge transfer: the case of Australian business schools Abstract: The transfer of knowledge between university and industry is a significant activity that is facilitated by government policy and incentives. Australian universities have a global reputation for excellence in research and training. However, the country’s low score in innovation ranking has prompted the government and industry bodies to emphasise the importance of and provide support to high-quality science, technology, engineering and mathematics (STEM) fields. We study the knowledge transfer practices of 10 Australian universities and provide insights into how these universities, and in particular the Business Schools, respond to the funding cuts faced by the university sector. We find that the universities use both formal (research centres, incubators, and contract-research and commercialisation) and informal channels (internships, mentoring, industry talks, transdisciplinary research platforms, collaborative Ph.D. programs, and industry training programs) to transfer knowledge with industry partners. Journal: Knowledge Management Research & Practice Pages: 384-395 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2019.1589395 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1589395 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:384-395 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1589394_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jin Hong Author-X-Name-First: Jin Author-X-Name-Last: Hong Author-Name: Ruonan Zhu Author-X-Name-First: Ruonan Author-X-Name-Last: Zhu Author-Name: Bojun Hou Author-X-Name-First: Bojun Author-X-Name-Last: Hou Author-Name: Hongying Wang Author-X-Name-First: Hongying Author-X-Name-Last: Wang Title: Academia-industry collaboration and regional innovation convergence in China Abstract: This article investigates the impact of academia-industry collaboration (AIC) on regional innovation convergence in China from the perspective of innovation ecosystem. Using the methods of σ-convergence and β-convergence, we explore the effect of AIC on innovation convergence among provinces over time, taking into account of the flow of talents, regional economic development level and degree of openness. AIC is classified into two types: university-industry cooperation (UIC) and industry-research-institute cooperation (IRC). We find that while innovation performance is divergent across regions, AIC can significantly weaken the divergence, and the effect of UIC on the convergence is especially obvious. After dividing the country into eastern, central and western subsamples, we find that AIC significantly promotes regional innovation convergence in the central area. Both UIC and IRC significantly inhibit innovation divergence in the central sample. Furthermore, UIC also shows the same effect in the western sample. Journal: Knowledge Management Research & Practice Pages: 396-407 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2019.1589394 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1589394 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:396-407 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1557024_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nuria Calvo Author-X-Name-First: Nuria Author-X-Name-Last: Calvo Author-Name: Sara Fernández-López Author-X-Name-First: Sara Author-X-Name-Last: Fernández-López Author-Name: David Rodeiro-Pazos Author-X-Name-First: David Author-X-Name-Last: Rodeiro-Pazos Title: Is university-industry collaboration biased by sex criteria? Abstract: This paper studies the attitudes and decisions of research groups led by men or women towards the collaboration with firms in research and development joint projects. We worked with a sample of 420 research groups of eight regions of Spain, France and Portugal in a sequential process. First, we studied the interest of the research groups to collaborate and, then, if the final decision of collaborating with firms changed according to the sex criteria. The results show that women are worse positioned in the social networks of collaboration and commercialization with industry than men are. Research groups led by men have around 10% higher probability of showing interest in R&D cooperation with firms. However, when men and women leaders of research groups have the same motivation to collaborate, they do not differ in their decision of collaborating. These results evidence different initial attitudes towards university-industry collaboration according to sex criteria. Journal: Knowledge Management Research & Practice Pages: 408-420 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2018.1557024 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1557024 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:408-420 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1599307_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gaygysyz Ashyrov Author-X-Name-First: Gaygysyz Author-X-Name-Last: Ashyrov Author-Name: Reelika Alunurm Author-X-Name-First: Reelika Author-X-Name-Last: Alunurm Author-Name: Kristian Pentus Author-X-Name-First: Kristian Author-X-Name-Last: Pentus Author-Name: Maaja Vadi Author-X-Name-First: Maaja Author-X-Name-Last: Vadi Title: The future of university–industry collaboration: scenario analysis based on case of Estonia Abstract: Rapidly evolving technological solutions and the demand for them are forcing industries to become more knowledge-intensive. Developed countries have mostly embraced this idea and are aiming to establish a knowledge-intensive economy (KIE). However, such a direction requires considerable accumulation of knowledge, which is why knowledge transfer and university–industry (U-I) collaboration is seen as a critical premise for success. The aim of this paper is twofold. First, to forecast the future of the KIE via scenario analysis, where U-I collaboration is a dominant practice. Second, to use this forecast as a basis for providing policy suggestions. The results imply that sustaining free-market competition is one of the crucial elements of the legislative framework that would support the development of a technology dependent society as is a sustainable knowledge transfer system via U-I collaboration. Journal: Knowledge Management Research & Practice Pages: 421-435 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2019.1599307 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1599307 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:421-435 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1552485_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Asha Thomas Author-X-Name-First: Asha Author-X-Name-Last: Thomas Author-Name: Justin Paul Author-X-Name-First: Justin Author-X-Name-Last: Paul Title: Knowledge transfer and innovation through university-industry partnership: an integrated theoretical view Abstract: Knowledge has vital role in the development of an economy. Universities have switched to interacting with industries like never before to achieve excellence. On the other hand, industries look forward to working and partnering with academics to a greater extent and firms are pushed to innovate by the ever-increasing competitive market forces. Fostering university/industry (U/I) relationships can pave the way for the participating firms and their subsidiaries for building social capital and portrays trust, shared goals, and network ties as the pivotal elements of the social capital theory. In this paper, we develop a theoretical model based on the integrated view that communication is the medium for building trust and strong social ties. This, in turn, can enhance the quality and effectiveness of the knowledge transferred and its utilization for inducing innovation, adapting to sophisticated technology, which in turn foster growth opportunities. Journal: Knowledge Management Research & Practice Pages: 436-448 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2018.1552485 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1552485 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:436-448 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1561166_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sérgio Jesus Teixeira Author-X-Name-First: Sérgio Jesus Author-X-Name-Last: Teixeira Author-Name: Pedro Mota Veiga Author-X-Name-First: Pedro Mota Author-X-Name-Last: Veiga Author-Name: Cristina Abreu Fernandes Author-X-Name-First: Cristina Abreu Author-X-Name-Last: Fernandes Title: The knowledge transfer and cooperation between universities and enterprises Abstract: Knowledge and its transference are increasingly viewed as key factors of companies’ competitiveness. In this sense, our research aims to analyze how the knowledge transfer takes place between the higher education sector and the companies. In order to achieve the objectives of the study, a questionnaire was administered through a telephone interview to 500 companies, distributed throughout Portugal. The empirical results show there is cooperation between companies and institutions of higher education when entrepreneurs are younger, and companies are located in urban areas such as Lisbon. This cooperation, which translates into the knowledge transfer, is conducive to greater innovation as well as greater financial performance. Journal: Knowledge Management Research & Practice Pages: 449-460 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2018.1561166 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1561166 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:449-460 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1589396_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jeandri Robertson Author-X-Name-First: Jeandri Author-X-Name-Last: Robertson Author-Name: Ian P McCarthy Author-X-Name-First: Ian P Author-X-Name-Last: McCarthy Author-Name: Leyland Pitt Author-X-Name-First: Leyland Author-X-Name-Last: Pitt Title: Leveraging social capital in university-industry knowledge transfer strategies: a comparative positioning framework Abstract: University-industry partnerships emphasise the transformation of knowledge into products and processes which can be commercially exploited. This paper presents a framework for understanding how social capital in university-industry partnerships affect knowledge transfer strategies, which impacts on collaborative innovation developments. University-industry partnerships in three different countries, all from regions at varying stages of development, are compared using the proposed framework. These include a developed region (Canada), a transition region (Malta), and a developing region (South Africa). Structural, relational and cognitive social capital dimensions are mapped against the knowledge transfer strategy that the university-industry partnership employed: leveraging existing knowledge or appropriating new knowledge. Exploring the comparative presence of social capital in knowledge transfer strategies assists in better understanding how university-industry partnerships can position themselves to facilitate innovation. The paper proposes a link between social capital and knowledge transfer strategy by illustrating how it impacts the competitive positioning of the university-industry partners involved. Journal: Knowledge Management Research & Practice Pages: 461-472 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2019.1589396 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1589396 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:461-472 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1589397_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ana Vanessa Marques Author-X-Name-First: Ana Vanessa Author-X-Name-Last: Marques Author-Name: Carla Marques Author-X-Name-First: Carla Author-X-Name-Last: Marques Author-Name: Vitor Braga Author-X-Name-First: Vitor Author-X-Name-Last: Braga Author-Name: Pedro Miguel Marques Author-X-Name-First: Pedro Miguel Author-X-Name-Last: Marques Title: University-industry technology transfer within the context of RIS3 North of Portugal Abstract: The purpose of this paper is to assess stakeholders’ perceptions on the implementation of the smart specialization strategy (RIS3) in the North of Portugal, with a particular focus on technology transfer (TT) activities between 2014 and 2017. A qualitative methodology was followed through semi-structured interviews applied to the actors in the region based on the eight priority domains of RIS3 North of Portugal. Data analysis was performed using Iramuteq software. Our results suggest that the stakeholders’ perception of the fitness of the RIS3 defined for their region does not match with the RIS3 defined by the policy makers. Our results contribute to a better understanding of the real perception of universities and industry on TT in the context of RIS3 and the need for ongoing evaluation and adjustments of RIS3 priority domains by policy makers to address them to the real necessities of the industry/market. Journal: Knowledge Management Research & Practice Pages: 473-485 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2019.1589397 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1589397 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:473-485 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1569489_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Xia Huosong Author-X-Name-First: Xia Author-X-Name-Last: Huosong Author-Name: Wang Qingdi Author-X-Name-First: Wang Author-X-Name-Last: Qingdi Author-Name: Zuopeng (Justin) Zhang Author-X-Name-First: Zuopeng (Justin) Author-X-Name-Last: Zhang Title: Knowledge heterogeneity in university-industry knowledge transfer: a case analysis of Xu’s Ruyi textile Abstract: Exploring the mechanisms and keyfactors affecting the performance of University-Industry knowledgetransfer, the paper conducts an exploratory case analysis based on the successful knowledge transfer between a textile university professor and Shandong Xu’s Ruyi Textile Enterprise in China. Wesort and investigate the first-hand interview data and second-handnews and video data, and then use the qualitative research andanalysis software NVIVO to analyze the high-frequency words andextract the subject words. Based on the analysis and observation, we find that the successful industrialization of university researchis closely related to its knowledge transfer. Second, the uniqueand robust heterogeneous knowledge formed during the process of University-Industry knowledge transfer is unique and robust. Third, the heterogeneity of knowledge has a positive effect on the University-Industry knowledge transfer. Our research provides valuable insights for practitioners to effectively facilitate the knowledge transfer between universities and industries. Journal: Knowledge Management Research & Practice Pages: 486-498 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2019.1569489 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1569489 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:486-498 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1561165_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Joao Faria Author-X-Name-First: Joao Author-X-Name-Last: Faria Author-Name: Franklin Mixon Author-X-Name-First: Franklin Author-X-Name-Last: Mixon Author-Name: Kamal Upadhyaya Author-X-Name-First: Kamal Author-X-Name-Last: Upadhyaya Title: Public policy and the university-industry R&D nexus Abstract: This study addresses under-theorization of the Triple Helix hypothesis, which explains how public policies affect the production of basic science at universities and in governments and private firms, by presenting an economic model examining how public policies work to stimulate academic research and private firms’ R&D, and to enhance cooperation between private firms, governments and universities. More specifically, our model indicates which, and how, public policies related to past investments in science capital, stimulus of patenting efforts, innovation subsidies and regulation of researchers’ employment and compensation may lead to damped oscillations and the achievement of a stable equilibrium. Exploratory analysis employing NSF data on science and engineering doctorates and BLS data on oil and gas extraction employment not only supports some of the main features of our formal model, it is also consistent with both seminal and more recent research on the Triple Helix hypothesis. Journal: Knowledge Management Research & Practice Pages: 499-506 Issue: 4 Volume: 17 Year: 2019 Month: 10 X-DOI: 10.1080/14778238.2018.1561165 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1561165 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:4:p:499-506 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1538668_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Seok-young Oh Author-X-Name-First: Seok-young Author-X-Name-Last: Oh Author-Name: Hyeong-seok Han Author-X-Name-First: Hyeong-seok Author-X-Name-Last: Han Title: Facilitating organisational learning activities: Types of organisational culture and their influence on organisational learning and performance Abstract: This study aimed to identify the relationship between organisational culture (OC) and organisational learning (OL), and explore the mediation role of OL on OC and performance in a Korean context. This study applied four cultural types, namely, clan, adhocracy, market, and hierarchy, to assess OC and used a 4I framework (intuiting, interpreting, integrating, and institutionalising) to measure OL. Data were collected on management groups working in listed private sector Korean companies, and 527 responses were analysed. To test nine hypotheses, model measurement and structural equation model analysis were conducted. The research found that clan and adhocracy cultures had strong positive relationships with OL, while market and hierarchy cultures showed no significant relationships with OL. OL activities were fully mediated between clan and adhocracy cultures and organisational performance. OL enhances organisational performance, and management needs to develop workplace learning tools accordingly, particularly in fostering clan and adhocracy cultures. Journal: Knowledge Management Research & Practice Pages: 1-15 Issue: 1 Volume: 18 Year: 2020 Month: 1 X-DOI: 10.1080/14778238.2018.1538668 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1538668 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:1:p:1-15 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1547252_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Maxat Kassen Author-X-Name-First: Maxat Author-X-Name-Last: Kassen Title: E-participation actors: understanding roles, connections, partnerships Abstract: The article explores an e-participation phenomenon from the perspectives of its key actors. The research relies heavily on the analysis of empirical data derived from various socioeconomic settings of such emerging digital society as Kazakhstan. The recent adoption of numerous digital participatory platforms in this country has provided a good opportunity to elaborate further on existing theories about collaborative nature of this universal movement. The roles of its main stakeholders, namely public agencies, non-governmental organizations, independent developers, civic, business, academic and journalistic communities, were analyzed accordingly through the prism of related participatory activities and collaborative partnerships they create. In this regard, the paper aims to understand how these stakeholders participate in and contribute to the movement, who their key partners are and, more importantly, how they are interconnected with each other in advancing related participatory platforms. Journal: Knowledge Management Research & Practice Pages: 16-37 Issue: 1 Volume: 18 Year: 2020 Month: 1 X-DOI: 10.1080/14778238.2018.1547252 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1547252 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:1:p:16-37 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1571387_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ben Clegg Author-X-Name-First: Ben Author-X-Name-Last: Clegg Author-Name: Krishna Balthu Author-X-Name-First: Krishna Author-X-Name-Last: Balthu Author-Name: Glyn Morris Author-X-Name-First: Glyn Author-X-Name-Last: Morris Title: Changing professional service archetypes in a law firm using Process Orientated Holonic (PrOH) Modelling Abstract: This paper gives an in depth action research case study on how organisational change has been implemented in a medium-sized law firm in the UK (Higgs & Sons). The Canonical Action Research process was followed and a specific novel type of Soft Systems Methodology (SSM) known as Process Oriented Holonic (PrOH) Modelling was used to define systemic problems, support knowledge-based decision-making and implement change. This study found that as a result of increased competition, Higgs & Sons successfully transformed some of its services from a “professional partnership (P2)” delivery style towards having greater “managed professional business” (MPB) characteristics, but found that not all of its services were suited to this change, and that different types of service styles were necessary on a service by service basis. Practical changes and implications are discussed in the context of Pinnington and Morris’ (2003) “professional partnership” (P2) and “managed professional business” (MPB) archetype template. Journal: Knowledge Management Research & Practice Pages: 38-52 Issue: 1 Volume: 18 Year: 2020 Month: 1 X-DOI: 10.1080/14778238.2019.1571387 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1571387 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:1:p:38-52 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1598578_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hyun-Ju Choi Author-X-Name-First: Hyun-Ju Author-X-Name-Last: Choi Author-Name: Jong-Chang Ahn Author-X-Name-First: Jong-Chang Author-X-Name-Last: Ahn Author-Name: Seung-Hye Jung Author-X-Name-First: Seung-Hye Author-X-Name-Last: Jung Author-Name: Joon-Ho Kim Author-X-Name-First: Joon-Ho Author-X-Name-Last: Kim Title: Communities of practice and knowledge management systems: effects on knowledge management activities and innovation performance Abstract: We empirically analyze the effects of a company’s community of practice and knowledge management system on knowledge management activities and management performance. We gather data by administering surveys to large- and mid-sized companies in Seoul, Gyeonggi, and other regions of Korea. The company samples collected are statistically analyzed using methods: hierarchical analysis and structural equation modeling. First, the community of practice has a positive effect on the knowledge management system. Second, both community of practice and knowledge management system positively affect knowledge management activities, of which the latter has a greater effect. Third, both factors also positively impact innovation performance, of which community of practice has a greater effect. The knowledge management system is not statistically significant in the structural equation model. Fourth, knowledge management activities positively affect innovation performance. The findings highlight the importance of refining and developing knowledge-based processes to lead an entire organization to higher innovation performance. Journal: Knowledge Management Research & Practice Pages: 53-68 Issue: 1 Volume: 18 Year: 2020 Month: 1 X-DOI: 10.1080/14778238.2019.1598578 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1598578 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:1:p:53-68 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1621223_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Anna-Kaisa Ikonen Author-X-Name-First: Anna-Kaisa Author-X-Name-Last: Ikonen Title: Knowledge as a critical success factor in the Finnish social and health-care reform Abstract: The social and health-care reform in Finland is a major governance reform and – together with aims to promote using of knowledge along with it – it opens a unique window to observe development of knowledge management in societal reforms and in renewing services. This article offers an overlook to the ambitious knowledge management goals set to the reform and to the new regions that are currently planning the implementation of the reform and knowledge management in practice. It focuses on the needs, interests and barriers related to knowledge management as they appear in the regions. Building this kind of overall view is of high relevance in Finland while the implementation phase of the reform is beginning. The findings are useful to the international audience too when it comes to using knowledge in governance reforms and in multi-actor social and health-care models. Journal: Knowledge Management Research & Practice Pages: 69-80 Issue: 1 Volume: 18 Year: 2020 Month: 1 X-DOI: 10.1080/14778238.2019.1621223 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1621223 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:1:p:69-80 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1621225_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Cesar Bandera Author-X-Name-First: Cesar Author-X-Name-Last: Bandera Author-Name: Mark Somers Author-X-Name-First: Mark Author-X-Name-Last: Somers Author-Name: Katia Passerini Author-X-Name-First: Katia Author-X-Name-Last: Passerini Author-Name: Mary Kate Naatus Author-X-Name-First: Mary Kate Author-X-Name-Last: Naatus Author-Name: Kevin Pon Author-X-Name-First: Kevin Author-X-Name-Last: Pon Title: Disruptions as opportunities for new thinking: applying the studio model to business education Abstract: This paper proposes that to overcome the threat of disruption brought about by a new education model that is flexible, personalised and low cost, universities should focus on adding value not to their replicable content, but to the collaboration and socialisation processes that localise learning to the context where learning occurs whether it be inside or outside the classroom. The studio model, commonly found in arts and architecture, is a suitable example of this localisation approach in that it offers an opportunity to innovate through continuous collaboration. Design thinking approaches in education represent a pathway to achieving the creative results sought by the studio model, and this paper outlines a conceptual and practical model of how this can be done in the field of management and business education. Journal: Knowledge Management Research & Practice Pages: 81-92 Issue: 1 Volume: 18 Year: 2020 Month: 1 X-DOI: 10.1080/14778238.2019.1621225 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1621225 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:1:p:81-92 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1678410_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Luca Iandoli Author-X-Name-First: Luca Author-X-Name-Last: Iandoli Author-Name: Alejandro Salado Author-X-Name-First: Alejandro Author-X-Name-Last: Salado Author-Name: Giuseppe Zollo Author-X-Name-First: Giuseppe Author-X-Name-Last: Zollo Title: The role of aesthetic reasoning in knowledge management: the case of elegant systems architecture design Abstract: Nonaka and Takeuchi foundational work brought tacit knowledge to the attention of the Knowledge Management (KM) community. During the same years, research in cognitive science was offering new insights on how tacit knowledge operates by highlighting the role of visual perception and aesthetic appreciation. Despite these developments, the relationship between tacit knowledge and aesthetics has received scarce attention in KM literature. Drawing from studies in Neuro-Aesthetics, Gestalt psychology, Art critique and Design, we focus on the relationship between aesthetics and ambiguity resolution and adopt as empirical unit engineering systems representations. We show that more effective system representations can be achieved through the application of a set of aesthetic principles supporting the achievement of an optimal level of complexity in the representation (effective complexity). The empirical findings provide evidence that more aesthetically pleasant system representations built following this approach leads to the design of both more elegant and performant systems. Journal: Knowledge Management Research & Practice Pages: 93-109 Issue: 1 Volume: 18 Year: 2020 Month: 1 X-DOI: 10.1080/14778238.2019.1678410 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1678410 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:1:p:93-109 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1701960_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Delphine Wannenmacher Author-X-Name-First: Delphine Author-X-Name-Last: Wannenmacher Title: Obstacles and levers of interdisciplinary collaborative work. The case of ALLIBEAS. Abstract: Interdisciplinary collaboration is often highlighted in official discourses and represents a considerable challenge for organisations, universities and schools. To address this challenge, proximities/distances, knowledge boundaries and boundary objects are useful concepts to analyse the obstacles facing interdisciplinary collaboration, and to identify levers to cross the knowledge boundaries between disciplines. We raise two research questions. Why is it so hard to work together and collaborate in an interdisciplinary context? How can interdisciplinary collaborative work be sustained? To answer these two questions, we mobilise the literature on the subject and analyse the case of ALLIBEAS. The study highlights three main findings. Cognitive and institutional distances and collective tacit knowledge create knowledge boundaries that make collaboration difficult. Geographical, social and organisational proximities facilitate interdisciplinary collaboration, but are not sufficient. Some micro processes and artefacts are needed to make students from different disciplines and schools interact, create social links, and cross knowledge boundaries. Journal: Knowledge Management Research & Practice Pages: 110-119 Issue: 1 Volume: 18 Year: 2020 Month: 1 X-DOI: 10.1080/14778238.2019.1701960 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1701960 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:1:p:110-119 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1701961_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paula Rossi Author-X-Name-First: Paula Author-X-Name-Last: Rossi Title: Reimagining organisational conflicts through the metaphor of music Abstract: In this theoretical article, the vital role of conflicts in knowledge creation is foregrounded, and the concept of conflict is reimagined using a metaphor of music. Theoretically, knowledge creation is understood as a process in which people, through institutionalisation, synthesise their conflicting institutional arrangements affecting their decisions, actions, and behaviour. Utilising metaphor as a methodological choice, and combining music and organisational conflicts in an analytical framework offer ways to cross and move the boundaries between arts and science of organisational studies. As a result, conflicts are reimagined and reconceptualised as relational, felt meaning and lived experiences of differences in institutional arrangements. This reimagined concept shifts the focus of organisational conflicts from ‘thingification” to human aspects underlying the sense-making of conflict experiences: the evolving story, identity, emotions and power relations. Journal: Knowledge Management Research & Practice Pages: 120-130 Issue: 1 Volume: 18 Year: 2020 Month: 1 X-DOI: 10.1080/14778238.2019.1701961 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1701961 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:1:p:120-130 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1762254_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Abel Duarte Alonso Author-X-Name-First: Abel Author-X-Name-Last: Duarte Alonso Author-Name: Seng Kok Author-X-Name-First: Seng Author-X-Name-Last: Kok Title: Knowledge and the family firm through generations: a knowledge-based approach in various geographic contexts Abstract: This study examines the significance of knowledge, how it is created, and more specifically, its evolution and beneficial changes to the firm through the generational process from the perspective of the knowledge-based view (KBV) of the firm. Drawing from this theory, and its associations with the study’s findings, a theoretical framework is proposed to enhance the understanding of knowledge in the context of family firms’ generational processes. The study draws from data gathered among five family firms operating in both Northern and Southern Hemispheres. Overall, knowledge was created through previous experiences, accumulation of and conversion of explicit knowledge into tacit knowledge. The benefits of knowledge accumulation and sharing were multiple, including through efficiencies, new product development, or building business resilience. These findings also were associated with the KBV of the firm, for instance, in the added value added that stems from knowledge creation and operationalisation, particularly through tacit knowledge. Journal: Knowledge Management Research & Practice Pages: 239-252 Issue: 2 Volume: 19 Year: 2021 Month: 04 X-DOI: 10.1080/14778238.2020.1762254 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1762254 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:2:p:239-252 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1762252_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: William Carvalho Jardim Author-X-Name-First: William Carvalho Author-X-Name-Last: Jardim Author-Name: Douglas Wegner Author-X-Name-First: Douglas Author-X-Name-Last: Wegner Author-Name: Wagner Junior Ladeira Author-X-Name-First: Wagner Junior Author-X-Name-Last: Ladeira Title: The moderating effects of competitiveness and technological turbulence on the interaction between relational competence and knowledge generation Abstract: The paper purpose is to analyse the antecedents to the generation and dissemination of interorganisational knowledge through the analysis of firms’ relational competence (NetComp), including a moderation test for market environment. The empirical research consisted of a survey with 198 US firms and data were statistically tested using SEM. The results show that firms’ relational competence is more effective in highly competitive environments than in technologically turbulent ones. We also identify a stronger impact of relational competence on knowledge generation than in knowledge dissemination. Theoretical implications shows that market competitiveness and technological turbulence moderate the relationship between firms’ relational competence and generation of knowledge through interorganisational relations and its internal dissemination. For managerial implications, the managers should apply more effort to improve firms’ relational competence in order to access and generate knowledge from partners. Such competences are increasingly relevant since firms may be able to generate knowledge through multiple partnerships. Journal: Knowledge Management Research & Practice Pages: 217-229 Issue: 2 Volume: 19 Year: 2021 Month: 04 X-DOI: 10.1080/14778238.2020.1762252 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1762252 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:2:p:217-229 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1747367_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Xinyue Hu Author-X-Name-First: Xinyue Author-X-Name-Last: Hu Author-Name: Yongli Tang Author-X-Name-First: Yongli Author-X-Name-Last: Tang Author-Name: Kazuyuki Motohashi Author-X-Name-First: Kazuyuki Author-X-Name-Last: Motohashi Title: Varied university-industry knowledge transfer channels and product innovation performance in Guangdong manufacturing firms Abstract: This study aims to investigate the extent to which Chinese firms engage in varied university-industry knowledge transfer channels and the impact on product innovation performance. Data was collected on 14 distinct types of channels used by manufacturing firms located at the centre of the pearl river delta in Guangdong Province of China. Our results revealed that varied channels has a curvilinear relationship with product innovation. Moreover, it exhibits a curvilinear moderating effect on internal R&D capability–innovation relationship. It negatively moderates R&D capability–innovation relationship at low range of varied channels, but the negative moderating effect weakens as the range increases and eventually is converted to a positive one after the range reaches a turning point. The findings furthered our understanding on varied university-industry knowledge transfer channels and the associated innovation benefits. Journal: Knowledge Management Research & Practice Pages: 197-207 Issue: 2 Volume: 19 Year: 2021 Month: 04 X-DOI: 10.1080/14778238.2020.1747367 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1747367 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:2:p:197-207 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1708826_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: André Marques Mancilha Da Silva Author-X-Name-First: André Marques Author-X-Name-Last: Mancilha Da Silva Author-Name: Alexandre Ferreira Pinho Author-X-Name-First: Alexandre Ferreira Author-X-Name-Last: Pinho Title: Definition of a framework for organisational management Abstract: Organisations are faced with a scenario of uncertainties concerning the management model that may meet the challenges of the new industrial revolution and its influence on the performance of its human capital. Gamification would be a great ally to the organisational management process; however, this research highlights the risk of its competitive appeal in the operational result of a company, since in a departmentalised environment – where the success of an area depends on the result of another – to singularly achieve goals motivated by competition may be catastrophic for the final result of a company. Additionally, this paper has proposed and applied, an organisational management model based on gamification that systematised a cooperative competition. The model provided for this company an increase in commitment, development of collaborators’ critical sense and risk analysis, becoming a facilitator for the achievement of goals, knowledge management, and promotion of its strategic result. Journal: Knowledge Management Research & Practice Pages: 153-168 Issue: 2 Volume: 19 Year: 2021 Month: 04 X-DOI: 10.1080/14778238.2019.1708826 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1708826 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:2:p:153-168 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1745704_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Aurore Haas Author-X-Name-First: Aurore Author-X-Name-Last: Haas Author-Name: David Abonneau Author-X-Name-First: David Author-X-Name-Last: Abonneau Author-Name: Stefano Borzillo Author-X-Name-First: Stefano Author-X-Name-Last: Borzillo Author-Name: Louis-Pierre Guillaume Author-X-Name-First: Louis-Pierre Author-X-Name-Last: Guillaume Title: Afraid of engagement? Towards an understanding of engagement in virtual communities of practice Abstract: Virtual communities of practice (VCoPs) foster learning and knowledge sharing between employees. However, many virtual communities of practice fail due to the lack of engagement of collaborators. Employees often claim that they do not have time for such communities. This paper investigates the determinants of engagement in virtual communities of practice. Based on a rare survey of members of VCoPs at Schneider Electric, a multinational company of 137 000 employees, this research highlights the relations between job engagement, the perceived value of virtual communities of practice by members, and engagement in VCoPs. As such, respondents report higher levels of engagement in virtual communities of practice as their engagement in their job increases. Further, the perceived value of VCoPs mediates partially the relation between job engagement and engagement in VCoPs. These results lead to solutions for managers to implement, to increase the engagement of collaborators in virtual communities of practice. Journal: Knowledge Management Research & Practice Pages: 169-180 Issue: 2 Volume: 19 Year: 2021 Month: 04 X-DOI: 10.1080/14778238.2020.1745704 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1745704 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:2:p:169-180 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1747368_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ciro Troise Author-X-Name-First: Ciro Author-X-Name-Last: Troise Author-Name: Diego Matricano Author-X-Name-First: Diego Author-X-Name-Last: Matricano Author-Name: Mario Sorrentino Author-X-Name-First: Mario Author-X-Name-Last: Sorrentino Title: Open Innovation Platforms: exploring the importance of knowledge in supporting online initiatives Abstract: This paper aims to explore the role of knowledge developed within Open Innovation Platforms (OIPs) – i.e. internal knowledge – in supporting the initiatives launched online. The paper uses a quantitative methodology based on two regression analyses and data collection was done through four well-known OIPs. The final sample consists of 212 projects. In this study, we adopt a knowledge-based perspective and consider OIPs as knowledge platforms. We coded internal knowledge based on two levels of analysis: backers and OIPs. The findings demonstrate the influence of internal knowledge on the success of projects launched on OIPs. Both internal knowledge at the backers level and at the OIPs level have a positive impact on the outcomes of the initiatives. We measured the success of initiatives through the number of ideas submitted and the number of backers involved. This study provides insights on successful drivers of OI mechanism and valid information for different actors. Journal: Knowledge Management Research & Practice Pages: 208-216 Issue: 2 Volume: 19 Year: 2021 Month: 04 X-DOI: 10.1080/14778238.2020.1747368 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1747368 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:2:p:208-216 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1767519_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sangok Yoo Author-X-Name-First: Sangok Author-X-Name-Last: Yoo Author-Name: Shinhee Jeong Author-X-Name-First: Shinhee Author-X-Name-Last: Jeong Author-Name: Ji Hoon Song Author-X-Name-First: Ji Hoon Author-X-Name-Last: Song Author-Name: Sanghoon Bae Author-X-Name-First: Sanghoon Author-X-Name-Last: Bae Title: Transformational leadership and knowledge creation practices in Korean and US schools: knowledge assets as mediators Abstract: This study examined a comprehensive model including transformational leadership, individual- and organisational-level knowledge assets (i.e., work engagement and a supportive learning culture), and knowledge creation practices with a cultural comparison between South Korean and US schools. The results indicated that a principal’s transformational leadership strongly affected a supportive learning culture, which is an organisational-level knowledge asset, which in turn led to knowledge creation practices in schools. From a cross-cultural perspective, a principal’s leadership directly affected knowledge creation practices of teachers in Korean schools, whereas a supportive learning culture was found to be more influential on teachers’ attitudes and behaviours related to knowledge creation in US schools. Our study contributes to a better understanding of conditions for knowledge creation practices from a cross-cultural perspective and provides several important implications for the knowledge management literature. Journal: Knowledge Management Research & Practice Pages: 263-275 Issue: 2 Volume: 19 Year: 2021 Month: 04 X-DOI: 10.1080/14778238.2020.1767519 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1767519 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:2:p:263-275 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1747366_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Cameron Guthrie Author-X-Name-First: Cameron Author-X-Name-Last: Guthrie Title: Knowledge worker fitness in the workspace: self-managing at the edge of chaos Abstract: Today’s knowledge work environment is one of frequent interruptions, unnecessary distractions, essential interactions and valuable fragments of solitary work. There is an urgent need to better understand how knowledge workers juggle their competing, intertwining activities to get work done. Drawing on complexity theory we conceptualise the workplace as a complex adaptive system where knowledge workers evolve across a mountainous “fitness landscape”, made up of peaks and valleys that represent various levels of “fitness” for productive work. Using a case study design and detailed observation of knowledge workers, we find that they often rely on stable, but sometimes sub-optimal workgroup routines and the search costs of exploring the landscape prevent them from finding and climbing more productive distant peaks. The fitness landscape metaphor is useful for understanding knowledge worker self-management behaviours and provides a new frame to study knowledge worker productivity. Journal: Knowledge Management Research & Practice Pages: 181-196 Issue: 2 Volume: 19 Year: 2021 Month: 04 X-DOI: 10.1080/14778238.2020.1747366 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1747366 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:2:p:181-196 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1762517_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chunyu Zhang Author-X-Name-First: Chunyu Author-X-Name-Last: Zhang Author-Name: Liping Liu Author-X-Name-First: Liping Author-X-Name-Last: Liu Title: The effect of job crafting to job performance Abstract: This research studies the mediating effect of employee’s social capital on job crafting and job performance, and the moderating effect of core self-evaluation on social capital and job performance. This research will help Guangxi enterprises, against the background of “One Belt One Road”, to improve their competitiveness through rational human resource management.A questionnaire survey was conducted, using the convenience sampling method, on 438 employees in Guangxi enterprises, and data analysis was performed using Amos, Smart-PLS and SPSS. The results of the hierarchical linear regression analysis show that social capital partly mediates the effect of job crafting on job performance, and core self-evaluation moderates the effect of social capital on job performance. However, the impact of social capital on job performance cannot be tested by SEM. Journal: Knowledge Management Research & Practice Pages: 253-262 Issue: 2 Volume: 19 Year: 2021 Month: 04 X-DOI: 10.1080/14778238.2020.1762517 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1762517 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:2:p:253-262 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1762253_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Christine E. Laustsen Author-X-Name-First: Christine E. Author-X-Name-Last: Laustsen Author-Name: Pia Petersson Author-X-Name-First: Pia Author-X-Name-Last: Petersson Author-Name: Albert Westergren Author-X-Name-First: Albert Author-X-Name-Last: Westergren Author-Name: Maria Haak Author-X-Name-First: Maria Author-X-Name-Last: Haak Title: Exploring health professionals´ experiences of being involved in a research project Abstract: The involvement of health professionals in research may ensure the acquisition of relevant and sustainable knowledge that is applicable in practice. However, knowledge is lacking about how professionals experience being involved. Therefore, the aim of this study was to explore how health professionals experienced the process of being involved in a project related to research on ageing and health. Data was collected through seventeen interviews and analysed using a grounded theory approach. The findings illustrate the health professionals’ experiences of an adaptation process that occurred, e.g., adapting practice and research to facilitate collaboration and the ability to co-create. Influenced by circumstances and through ongoing negotiations and breakthroughs, co-creation was experienced, based on the health professionals’ and researchers’ trustful relationships. In conclusion, this new knowledge may be useful in designing and implementing future studies that involve health professionals in research projects on ageing and health. Journal: Knowledge Management Research & Practice Pages: 230-238 Issue: 2 Volume: 19 Year: 2021 Month: 04 X-DOI: 10.1080/14778238.2020.1762253 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1762253 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:2:p:230-238 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945440_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ronald Maier Author-X-Name-First: Ronald Author-X-Name-Last: Maier Author-Name: Andreas Schmidt Author-X-Name-First: Andreas Author-X-Name-Last: Schmidt Title: Explaining organizational knowledge creation with a knowledge maturing model Abstract: Social media challenge knowledge management because of encouraging conversations, networking and participation in more distributed, diverse and dynamic ways of knowledge development and increasingly important individuals’ interests driving them. Hence, we need to understand the complex relationships between different qualities of knowledge developed in informal and formal processes as well as for overcoming misalignments in routines, tools and infrastructures supporting organizational knowledge creation. This paper contributes a maturation perspective towards explaining organizational knowledge creation and presents a knowledge maturing model, which is grounded in organizational practice and validated with qualitative and quantitative empirical and design studies. The results describe how characteristics of knowledge and support by IT change between phases of knowledge maturing. Our findings confirm theories of organizational knowledge creation with respect to expanding scopes from individuals through communities to organizations moving from interest-driven knowledge exploration in informal contexts to goal-driven knowledge exploitation in formal contexts. The maturation perspective adds to our understanding that organizational knowledge creation is not simply a continuous process. Phases that emphasize changeability alternate with phases concerned with stability. Knowledge develops in contexts that need to switch multiple times between opening up for new knowledge and filtering relevant knowledge and between de- and re-contextualization. Journal: Knowledge Management Research & Practice Pages: 361-381 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2013.56 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.56 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:361-381 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945441_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jenna Ruostela Author-X-Name-First: Jenna Author-X-Name-Last: Ruostela Author-Name: Antti Lönnqvist Author-X-Name-First: Antti Author-X-Name-Last: Lönnqvist Author-Name: Miikka Palvalin Author-X-Name-First: Miikka Author-X-Name-Last: Palvalin Author-Name: Maiju Vuolle Author-X-Name-First: Maiju Author-X-Name-Last: Vuolle Author-Name: Maija Patjas Author-X-Name-First: Maija Author-X-Name-Last: Patjas Author-Name: Anna-Leena Raij Author-X-Name-First: Anna-Leena Author-X-Name-Last: Raij Title: ‘New Ways of Working’ as a tool for improving the performance of a knowledge-intensive company Abstract: This paper explores ‘New Ways of Working’ (NewWoW) – that is, non-traditional mobile and flexible work practices, settings and locations using sufficient ICT tools – as a novel approach to improve the performance of a knowledge-intensive organization. This paper makes a contribution by illustrating how the measurement of the impacts of NewWoW can be done and by producing empirical evidence of the benefits of NewWoW. The conceptual background of the study is anchored in the literature on knowledge work productivity and performance as well as on NewWoW. The empirical section reports a longitudinal case study of a change process during which the case company, Rapal, went through a NewWoW project. The impacts of the change are evaluated based on the results of both objective and subjective performance measures. The project was successful and resulted in significant cost savings as well as improvements in environmental performance (CO2 emissions). Journal: Knowledge Management Research & Practice Pages: 382-390 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2013.57 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.57 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:382-390 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945442_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Anoush Margaryan Author-X-Name-First: Anoush Author-X-Name-Last: Margaryan Author-Name: Eleni Boursinou Author-X-Name-First: Eleni Author-X-Name-Last: Boursinou Author-Name: Dane Lukic Author-X-Name-First: Dane Author-X-Name-Last: Lukic Author-Name: Hans de Zwart Author-X-Name-First: Hans de Author-X-Name-Last: Zwart Title: Narrating Your Work: an approach to supporting knowledge sharing in virtual teams Abstract: We propose an approach to enhancing knowledge sharing and connectedness in distributed teams. Termed ‘Narrating Your Work’ (NYW), the approach involves members of distributed team using a microblogging tool to post regular updates about their current work, accomplishments, and issues. The NYW approach was evaluated within a geographically and temporally distributed team at Shell International for a period of one month, using a mixed-method research design. Methodology comprised of a quantitative survey, followed by semi-structured interviews and analysis of microblogging updates posted during the month in which the approach was being trialled. The evaluation results suggest that NYW was viewed as a valid and practical approach to enhancing knowledge sharing and connectedness. A range of barriers and enablers that could impact the future application and embedding of the approach are identified and recommendations for implementation are outlined. Journal: Knowledge Management Research & Practice Pages: 391-400 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2013.58 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.58 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:391-400 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945443_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jurriaan van Reijsen Author-X-Name-First: Jurriaan Author-X-Name-Last: van Reijsen Author-Name: Remko Helms Author-X-Name-First: Remko Author-X-Name-Last: Helms Author-Name: Ronald Batenburg Author-X-Name-First: Ronald Author-X-Name-Last: Batenburg Author-Name: Ralph Foorthuis Author-X-Name-First: Ralph Author-X-Name-Last: Foorthuis Title: The impact of knowledge management and social capital on dynamic capability in organizations Abstract: The Holy Grail in strategic management is the Dynamic Capability (DC) of organizations to realize sustainable competitive advantage. This requires organizations to continuously sense market changes and adapt their resources and routines accordingly, for which they are heavily dependent on knowledge. Knowledge as an antecedent for DC is, however, understudied. Inspired by the recognition of knowledge as an antecedent for DC, this paper sets out to uncover how organizations can foster DC from a knowledge management (KM) perspective. In an empirical survey on 55 knowledge-intensive organizations, we studied DC in organizations from two key perspectives on knowledge: formal, through the adoption of KM policies, and informal, through the availability of social capital. Our research results show that, although a formal KM approach strengthens DC, the availability of social capital appears unrelated to DC. The paper concludes with a practical outlook on advancing DC. Journal: Knowledge Management Research & Practice Pages: 401-417 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2013.59 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.59 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:401-417 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945444_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tatiana Gavrilova Author-X-Name-First: Tatiana Author-X-Name-Last: Gavrilova Author-Name: Irina Leshcheva Author-X-Name-First: Irina Author-X-Name-Last: Leshcheva Author-Name: Elvira Strakhovich Author-X-Name-First: Elvira Author-X-Name-Last: Strakhovich Title: Gestalt principles of creating learning business ontologies for knowledge codification Abstract: This paper presents an approach aimed at creating business ontologies for knowledge codification in company. It is based on the principles of ontological engineering and cognitive psychology. Ontologies that describe the main concepts of knowledge are used both for knowledge creation and codification. The proposed framework is targeted at the development of methodologies that can scaffold the process of knowledge structuring and orchestrating for better understanding and knowledge sharing. The orchestrating procedure is the kernel of ontology development. The main stress is put on using visual techniques of mind mapping. Cognitive bias and some results of Gestalt psychology are highlighted as a general guideline. The ideas of balance, clarity, and beauty are applied to the ontology orchestrating procedures. The examples are taken mainly from the project management practice. The paper contributes to managerial practice by describing the practical recommendations for effective knowledge management based on ontology engineering and knowledge structuring techniques. Journal: Knowledge Management Research & Practice Pages: 418-428 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2013.60 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.60 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:418-428 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945445_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Caroline Hussler Author-X-Name-First: Caroline Author-X-Name-Last: Hussler Author-Name: Patrick Ronde Author-X-Name-First: Patrick Author-X-Name-Last: Ronde Title: To be or not to be franchised? A knowledge-based perspective Abstract: This paper investigates the rationale for choosing franchising rather than independent activity, arguing that this choice may be motivated by knowledge and competence considerations. We consider the franchise chain as a specific learning organizational form and explore whether this structure handles knowledge and builds competences according to an idiosyncratic pattern. Concretely, we empirically identify differences in the architecture of competences of franchised vs independent shops in the car maintenance industry in France, and analyse some causes for those differences. Thanks to in depth interviews coupled with lexical and quantitative analyses we find that franchised shops do master specific competences. However, the distinctive competences held by franchisees do not necessarily reflect franchisors’ knowledge, and are not exclusively the consequences of a shared identity in the franchise chain. We conclude that the development of franchise cannot be explained by competence-related arguments only, knowledge and competences being managed in distinctive ways within different franchising networks. Journal: Knowledge Management Research & Practice Pages: 429-445 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2013.61 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.61 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:429-445 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945446_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sophie d'Armagnac Author-X-Name-First: Sophie Author-X-Name-Last: d'Armagnac Title: Issues in the management of embedded knowledge in project-based organizations: the project actor’s role Abstract: Knowledge management (KM) in project-based organizations has received substantial attention in recent years, as knowledge processes are insufficiently supported within the organization as a whole. This study specifically focuses on the project actor’s role in managing knowledge. From an actor’s perspective, the problems raised by knowledge embeddedness are identified as a key issue to link project knowledge and organizational knowledge. A conceptual framework is developed that addresses three different aspects of knowledge embeddedness: a relational dimension, a temporal dimension and a structural dimension. Three cases are studied, covering varying forms of organizations in different areas (a consulting firm, an R&D department and an industrial business unit). The results concerning the relational dimension indicate that project actors re-build the network of relationships supporting knowledge. Regarding the temporal dimension, and specifically in their professional field, actors frame professional knowledge related to their project experience. However, actors fail to surmount the problems raised by the structural dimension of knowledge embeddedness. The resulting recommendations for KM concern both Human Resource Management practices and organizational design. Journal: Knowledge Management Research & Practice Pages: 446-462 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2013.62 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.62 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:446-462 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945447_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eric Kong Author-X-Name-First: Eric Author-X-Name-Last: Kong Title: A qualitative analysis of social intelligence in nonprofit organizations: external knowledge acquisition for human capital development, organizational learning and innovation Abstract: Nonprofit organizations (NPOs) are in crisis due to the introduction of new public management. Social intelligence represents organizational members’ tacit knowledge, abilities and skills to sense and understand the needs of external stakeholders, and constantly interact appropriately with the stakeholders for the benefits of their firm. Using 20 qualitative semi-structured in-depth interviews across nine Australian NPOs as the central instrument, this paper argues that social intelligence acts as a catalyst to external knowledge acquisition, which can have a dynamic influence on human capital development and organizational learning for innovation in NPOs. The analysis also reveals that half of the participants’ understandings of social intelligence are different to those commonly contained in the literature. The paper argues that a better understanding of the theory–practice divide of social intelligence is necessary if knowledge management, organizational learning and an intellectual capital-view of the firm are to be fully integrated. Journal: Knowledge Management Research & Practice Pages: 463-474 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2013.63 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.63 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:463-474 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945448_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lianying Zhang Author-X-Name-First: Lianying Author-X-Name-Last: Zhang Author-Name: Jiajia Cheng Author-X-Name-First: Jiajia Author-X-Name-Last: Cheng Author-Name: Danfeng Wang Author-X-Name-First: Danfeng Author-X-Name-Last: Wang Title: The influence of informal governance mechanisms on knowledge integration within cross-functional project teams: a social capital perspective Abstract: This paper aims to explore the influence of informal governance mechanisms (IGMs) on knowledge integration (KI) within cross-functional project teams (CFPTs). In order to achieve this objective, we provide a novel and distinct perspective – social capital (SC). From this perspective, we analyse three dimensions of IGMs, that is, social interaction, social trust and social cognition. Propositions on underlying influencing mechanisms of the three dimensions on KI are then empirically tested using qualitative data from semi-structured interviews and quantitative data from questionnaire surveys. Results indicate that strong social ties, mutual trust and formation of shared vision facilitate KI within CFPTs. In addition, communication platforms are encouraged to provide more opportunities for team members to exchange knowledge. This paper provides suggestions for both knowledge governance theory and project management practice. Journal: Knowledge Management Research & Practice Pages: 508-516 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2014.10 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.10 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:508-516 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945449_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Harri Laihonen Author-X-Name-First: Harri Author-X-Name-Last: Laihonen Title: A managerial view of the knowledge flows of a health-care system Abstract: A health system has various knowledge structures enabling its knowledge resources to be efficiently applied. The literature has covered the management of clinical health information fairly extensively, but less is known about managerial knowledge flows. To address this knowledge gap, a regional health system in Finland is studied and managerial knowledge flows categorized in order to provide a better understanding of the inter-organizational knowledge networks of a health system. The paper contributes by illustrating and concretizing the knowledge dynamics of a health system. The empirical examination reveals the complexity of managerial knowledge flows and identifies three main categories of these: (1) national information steering, (2) regional information steering, and (3) internal control information. These categories are further elaborated with the data gathered through observation, interviews, and process modelling. A better understanding and management of knowledge flows is expected to have a positive effect on the performance of the health system. Journal: Knowledge Management Research & Practice Pages: 475-485 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2014.3 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:475-485 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945450_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Carlos M Jardon Author-X-Name-First: Carlos M Author-X-Name-Last: Jardon Title: The use of intellectual capital to obtain competitive advantages in regional small and medium enterprises Abstract: Entrepreneurs use resources and capacities to form core competencies. These are competitive advantages if they produce better company performance. Intellectual capital (IC) is a key resource for competitive advantage. This paper analyses the process through which entrepreneurs use this resource to obtain competitive advantages in regional SMEs. We show how entrepreneurs constitute three core competencies with IC and territory: internal knowledge management, relationship management and innovativeness. By partial least squares techniques we demonstrate that: (i) the two first factors influence innovativeness; (ii) this dynamic affects company performance. The study contributes to the analysis of the process of building core competencies by the entrepreneur from IC, in order to get better company performance. Journal: Knowledge Management Research & Practice Pages: 486-496 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2014.4 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:486-496 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945451_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Redouan Innan Author-X-Name-First: Redouan Author-X-Name-Last: Innan Author-Name: Karim Moustaghfir Author-X-Name-First: Karim Author-X-Name-Last: Moustaghfir Title: Explicating employees’ behaviour for an effective subscription to healthcare policy: an application of the theory of planned behaviour Abstract: The Moroccan Forestry Department (HCEFLCD) has initiated a voluntary complementary healthcare insurance (CHI) to address the insufficient coverage provided by the mandatory public healthcare insurance called AMO (Assurance Maladie Obligatoire). However, many employees did not accept to subscribe to this category of insurance (CHI). The employees’ behaviour and decision to get involved in this complementary healthcare plan can be explained by their intention. Therefore, this study based on testing the theory of planned behaviour (TPB) through a single case study research method and the use of both quantitative and qualitative research methodologies investigates and identifies factors that influence employees’ intention to subscribe to the CHI. Our findings show that the strongest predictors of intention to not perform the subscription behaviour to the CHI relate primarily to employees’ perception as regards the difficulty to subscribe to this plan and to the social pressure from family and colleagues. Such predictors stem from both individual and situational factors as also explained through qualitative data from interviews and archival information. This study provides also specific recommendations to help decision makers to develop strategies to ensure buy-in and improve in general the social welfare of employees. Journal: Knowledge Management Research & Practice Pages: 497-507 Issue: 4 Volume: 13 Year: 2015 Month: 11 X-DOI: 10.1057/kmrp.2014.6 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:4:p:497-507 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945342_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: J. -C. Spender Author-X-Name-First: J. -C. Author-X-Name-Last: Spender Author-Name: Paulina Bednarz-Łuczewska Author-X-Name-First: Paulina Author-X-Name-Last: Bednarz-Łuczewska Author-Name: Andreea Bordianu Author-X-Name-First: Andreea Author-X-Name-Last: Bordianu Author-Name: Sarah Rohaert Author-X-Name-First: Sarah Author-X-Name-Last: Rohaert Title: Intangibles: theory, categories, and the Kozminski matrix Abstract: Analyzing the strategic significance of a firm's intellectual capital separates tangible assets from intangible assets, and demands close attention to how the latter are valued. Conventional methods based on cost or market value are of little relevance. Ultimately, the analysis turns on who makes the estimate and to what end. We argue for a third source of estimates, the same managers whose application of strategic assets sets the value-adding processes of the firm in motion. This is a constructivist approach that raises important theoretical and methodological questions about the nature of the firm and its value-creating capabilities. Objective measures cannot grasp these capabilities, and current efforts to establish such metrics are deeply counter-productive. We propose the ‘business model’ as the firm-specific natural language within which the future value of the intangible assets can be estimated. Journal: Knowledge Management Research & Practice Pages: 101-111 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.10 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.10 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:101-111 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945343_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Constantin Bratianu Author-X-Name-First: Constantin Author-X-Name-Last: Bratianu Author-Name: Ivona Orzea Author-X-Name-First: Ivona Author-X-Name-Last: Orzea Title: The entropic intellectual capital model Abstract: The purpose of this paper is to develop a strategic perspective of the organisational intellectual capital through a shift from the static, dynamic, and evolving intellectual capital paradigms to a strategic intellectual capital paradigm. We introduce the entropic intellectual capital model based on a new conceptual framework. The main features of this new model are: intellectual capital is a result of the dynamics of the cognitive, emotional, and spiritual knowledge fields; intellectual capital potential can be transformed into operational intellectual capital through the work of integrators; dynamic capabilities contribute to the renewal of the potential intellectual capital through innovation and learning; and leadership vision is the entropic driving force of strategy elaboration and implementation. Journal: Knowledge Management Research & Practice Pages: 133-141 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.11 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.11 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:133-141 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945344_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Daniel Guevara Author-X-Name-First: Daniel Author-X-Name-Last: Guevara Author-Name: Ahmed Bounfour Author-X-Name-First: Ahmed Author-X-Name-Last: Bounfour Title: Monitoring intellectual capital: a case study of a large company during the recent economic crisis Abstract: Nowadays, companies and organizations are facing a deep economic crisis as a follow-up of the financial crisis that started in 2007. This crisis has affected a great amount of markets and industries around the world. In this context, companies are challenging the way they allocate resources to investments, especially to intangibles. The present research considers this issue based on an empirical work carried out with a large company (called here Global A) and with reference to the cycle approach proposed by Åkerman. General conclusions are derived for how to approach intangibles (intellectual capital) in a downturn context. Journal: Knowledge Management Research & Practice Pages: 196-207 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.12 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.12 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:196-207 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945345_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Enrique Claver-Cortés Author-X-Name-First: Enrique Author-X-Name-Last: Claver-Cortés Author-Name: Hipólito Molina-Manchón Author-X-Name-First: Hipólito Author-X-Name-Last: Molina-Manchón Author-Name: Patrocinio Zaragoza-Sáez Author-X-Name-First: Patrocinio Author-X-Name-Last: Zaragoza-Sáez Title: Intellectual capital model for family firms Abstract: The intellectual capital-based view of the firm along with the literature about family firms serve as the basis for the present paper, which seeks to elaborate an intellectual capital model that can be applied to family firms. More precisely, our study identifies the main intangibles usually owned by family firms classifying those intangibles into human capital, structural capital and relational capital. In addition, the paper provides empirical evidence and gives examples of these intangibles through the analysis of external data from international family firms. The research question that we are trying to answer is: Which intangibles are owned by family firms for the mere fact of being family firms? Knowing the nature of the intangibles inherent to family firms can help improve their management, making the most of the intellectual capital owned by these firms when it comes to exploit their knowledge strengths. Journal: Knowledge Management Research & Practice Pages: 184-195 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.14 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.14 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:184-195 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945346_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kelly Burton Author-X-Name-First: Kelly Author-X-Name-Last: Burton Author-Name: Allan O'Connor Author-X-Name-First: Allan Author-X-Name-Last: O'Connor Author-Name: Göran Roos Author-X-Name-First: Göran Author-X-Name-Last: Roos Title: An empirical analysis of the IC Navigator approach in practice – a case study of five manufacturing firms Abstract: The literature surrounding Intellectual Capital (IC) theory has grown substantially over the last 10 years with new models, frameworks and approaches introduced for how to manage IC. Yet, the practical implication of deploying IC methods in an organisation and its impact on a firm's business model innovation and decision-making process is relatively unexplored. This paper will review one tool, the IC Navigator approach and its effectiveness as a tool for resource deployment analysis and its impact on a firm's future value creation activities. The paper reports on research that involved five manufacturing firms who participated in an action learning workshop series and particularly the workshop dedicated to using the IC Navigator approach. The usefulness of this model as a tool to reconfiguring a firm's resources, as perceived by the five firms, is examined and findings are presented. Journal: Knowledge Management Research & Practice Pages: 162-174 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.15 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.15 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:162-174 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945347_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Esther Hormiga Author-X-Name-First: Esther Author-X-Name-Last: Hormiga Author-Name: Connie Hancock Author-X-Name-First: Connie Author-X-Name-Last: Hancock Author-Name: Jaume Valls-Pasola Author-X-Name-First: Jaume Author-X-Name-Last: Valls-Pasola Title: Intellectual capital and new ventures: the entrepreneur's cognizance of company management Abstract: The purpose of this research is to analyse the intellectual capital gauges most often utilized by entrepreneurs in the management of new ventures and to relate the use of these gauges to business performance. On the basis of interview data collected from 103 entrepreneurs, we provide evidence that the use of such measuring techniques impacts positively on overall business performance. Moreover, the results indicate that those entrepreneurs utilizing some form of intellectual capital (IC) measurement have superior results. Consequently, we highlight the importance of detecting, measuring and utilizing IC for new ventures stressing the potential benefits that such analysis can have on the initial steps taken by an entrepreneur in venture formation and business development. Journal: Knowledge Management Research & Practice Pages: 208-218 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.16 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.16 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:208-218 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945348_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Markus Will Author-X-Name-First: Markus Author-X-Name-Last: Will Author-Name: Kai Mertins Author-X-Name-First: Kai Author-X-Name-Last: Mertins Title: Strategy development based on intangibles in SMEs – an integrated approach Abstract: The approach in this paper is based on the principles of action research and rapid prototyping. The paper shows the current status of a ‘bottom-up’ research process dedicated to continuously developing and improving management instruments that suit the requirements of small and medium-sized enterprises (SMEs): pragmatic, easy-to-use and generating direct practical benefit. As a result, this paper links the concept of intangibles to the practical strategy development process in SMEs. The integration shown concerns several challenges: (1) Integrate the internal and external perspective on intangibles, and, by that, link the concept of intellectual capital (IC) as a resource-based view with the concept of customer value as a market-based view. (2) Integrate the theoretical concept of IC with a methodology for comprehensive strategy development. (3) Integrate the formulation and implementation of business strategies taking into account the actual practice in SMEs. Journal: Knowledge Management Research & Practice Pages: 175-183 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.17 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.17 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:175-183 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945349_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Bill McKelvey Author-X-Name-First: Bill Author-X-Name-Last: McKelvey Author-Name: Maria Paz Salmador Author-X-Name-First: Maria Paz Author-X-Name-Last: Salmador Author-Name: Patricio Morcillo Author-X-Name-First: Patricio Author-X-Name-Last: Morcillo Author-Name: José Miguel Rodríguez-Antón Author-X-Name-First: José Miguel Author-X-Name-Last: Rodríguez-Antón Title: Towards an econophysics view of intellectual capital dynamics: from self-organized criticality to the stochastic frontier Abstract: The paper begins with research studying the concept and nature of Intellectual Capital (IC), as well as how close IC firms are to the stochastic frontier. Then basic concepts of complexity theory – such as agents, self-organized criticality (SOC), connectivities, fractals, and power laws (PLs) – are used to distinguish between two kinds of IC firms’ success: traditional SOC applications to how firms maintain their position in a changing industry vs. how an IC firm (such as Apple) creates a new stochastic frontier. The research sets up PLs as indicators of whether or not firms and industries are SOC-effective and includes propositions about: (1) How IC firms benefit from complexity dynamics and SOC; (2) How PL distributions are indicators of efficacious SOC and adaptivity; and (3) Why IC attributes serve to create more transient dynamics pertaining to the stochastic frontier and the rest of the industry's rank/frequency distribution. Journal: Knowledge Management Research & Practice Pages: 142-161 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.18 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.18 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:142-161 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945350_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: José María Viedma Author-X-Name-First: José María Author-X-Name-Last: Viedma Author-Name: M Paz Salmador Author-X-Name-First: M Paz Author-X-Name-Last: Salmador Title: Strategic management of intellectual capital in firms: attempting to bridge the gap between theory and practice Journal: Knowledge Management Research & Practice Pages: 99-100 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.20 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.20 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:99-100 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945351_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Reviewers 2012 Journal: Knowledge Management Research & Practice Pages: 219-220 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.7 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:219-220 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945352_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gregorio Martín-de Castro Author-X-Name-First: Gregorio Martín-de Author-X-Name-Last: Castro Author-Name: Miriam Delgado-Verde Author-X-Name-First: Miriam Author-X-Name-Last: Delgado-Verde Author-Name: Javier Amores-Salvadó Author-X-Name-First: Javier Author-X-Name-Last: Amores-Salvadó Author-Name: José Emilio Navas-López Author-X-Name-First: José Emilio Author-X-Name-Last: Navas-López Title: Linking human, technological, and relational assets to technological innovation: exploring a new approach Abstract: In a knowledge-based economy, firms' technological innovations represent one of the best ways in order to survive and to achieve firm success. Nonaka and Takeuchi stated that technological innovation is close to firms' intellectual or knowledge asset management, and additional efforts are needed to understand these complex causal relationships. If we can assume that technological innovation causation rarely has a single cause, and that these causes rarely operate in isolation from each other, empirical research needs a new configurational perspective, where the integrity of firms' technological innovations as complex configurations of causal factors are preserved. This way, using a configurational approach, and primary data of 251 technology-based firms based in Spain, this paper explores firms' human, technological, and relational assets configurations and product innovations. Journal: Knowledge Management Research & Practice Pages: 123-132 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.8 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:123-132 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945353_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Aino Kianto Author-X-Name-First: Aino Author-X-Name-Last: Kianto Author-Name: Tatiana Andreeva Author-X-Name-First: Tatiana Author-X-Name-Last: Andreeva Author-Name: Yaroslav Pavlov Author-X-Name-First: Yaroslav Author-X-Name-Last: Pavlov Title: The impact of intellectual capital management on company competitiveness and financial performance Abstract: Most of the existing research on intellectual capital (IC) has concentrated on identifying the key intangible resources and measuring their level in various contexts. However, the extent to which IC is being managed in companies and how IC management impacts on organizational performance have been relatively neglected issues. To bridge these gaps, the current paper examines how IC management affects company performance based on data collected from Finnish, Russian, and Chinese companies. The results demonstrate the importance of a conscious and systematic management of organizational knowledge for the company bottom line. Journal: Knowledge Management Research & Practice Pages: 112-122 Issue: 2 Volume: 11 Year: 2013 Month: 5 X-DOI: 10.1057/kmrp.2013.9 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:2:p:112-122 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945452_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alfonso J Gil Author-X-Name-First: Alfonso J Author-X-Name-Last: Gil Author-Name: Francisco J Carrillo Author-X-Name-First: Francisco J Author-X-Name-Last: Carrillo Title: Knowledge transfer and the learning process in Spanish wineries Abstract: Nowadays, knowledge transfer and creation are considered essential tools that organizations should utilize to create value. A great number of authors have agreed that the origin of knowledge is embedded in the learning process. Following this line of thought, a proposal is advanced for a model on knowledge creation, based on organizational learning. This model is based on two processes: (1) the development of learning environments, which is performed by means of specific interventions in the learning process; and (2) the impulse for knowledge interaction, achieved by means of knowledge exchange or transfer within the organization (among workers) and between organizations (through cooperation agreements). This paper analyses the processes of knowledge transfer within companies operating in the Rioja wine sector, in two selected areas. Results show, on the one hand, an increase in human capital in the Rioja wineries in recent years, and, on the other, the poor performance of cooperation agreements between wineries. Journal: Knowledge Management Research & Practice Pages: 60-68 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.12 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.12 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:60-68 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945453_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ulrica Pettersson Author-X-Name-First: Ulrica Author-X-Name-Last: Pettersson Title: Experience-based knowledge from the Swedish Armed Forces: a comparison between groups and individuals Abstract: A serious weakness in several organizations seems to be that numerous experiences are poorly reported. Unfortunately, there is little research conducted in the military field; on the contrary, there is an urgent need in several organizations to get a lessons learned process implemented. The aim of this paper is to compare group performances with individual performances and to determine whether groups will produce more mature experience-reports than individuals. The study was conducted within the Swedish Armed Forces; all participants were soldiers previously deployed on international missions. The results showed that groups produced somewhat better reports than individuals; however, individuals produced a higher quantity of reports per person than groups. It therefore appears to be pointless to report in groups, at least as was done in this study, since the extra effort it takes does not justify the small improvement. Journal: Knowledge Management Research & Practice Pages: 69-75 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.14 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.14 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:69-75 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945454_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Shamel Addas Author-X-Name-First: Shamel Author-X-Name-Last: Addas Author-Name: Alain Pinsonneault Author-X-Name-First: Alain Author-X-Name-Last: Pinsonneault Title: IT capabilities and NPD performance: examining the mediating role of team knowledge processes Abstract: While there is abundant research that examines how information technology (IT) affects new product development (NPD) performance, little is known about the mediating role of team knowledge processes. Drawing on IS and knowledge management literatures, this paper develops a model that conceptualizes team knowledge processes as distinct channels of influence and shows how they mediate the relationship between IT capabilities and NPD performance. The paper deepens our understanding of the nomological network that connects IT to NPD performance via the intermediate knowledge processes of knowledge sourcing and knowledge integration. Implications for research and practice are discussed. Journal: Knowledge Management Research & Practice Pages: 76-95 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.16 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.16 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:76-95 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945455_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Amal Aribi Author-X-Name-First: Amal Author-X-Name-Last: Aribi Author-Name: Olivier Dupouët Author-X-Name-First: Olivier Author-X-Name-Last: Dupouët Title: Absorptive capacity: a non-linear process Abstract: Since the Cohen and Levinthal article on absorptive capacity was published, ‘the ability to recognize the value of new information, to assimilate it, and apply it to commercial ends’ (p. 128) is seen as an essential competence for a firm’s long-term performance. However, the way absorptive capacity is actually implemented in firms remains relatively poorly known. The few existing works present absorptive capacity as an essentially linear process, and the way the different phases of this process are actually carried out remains understudied. In order to enhance our understanding of the way firms absorb external knowledge, we gathered data from 23 interviews of managers from three different industrial firms. Our results suggest that, far from being linear, the process displays several feedback loops, both within and between each phase of absorption. In this study, we enrich previous absorptive capacity models. Journal: Knowledge Management Research & Practice Pages: 15-26 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.17 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.17 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:15-26 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945456_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: W David Holford Author-X-Name-First: W David Author-X-Name-Last: Holford Title: Boundary constructions as knowledge flows within and between work groups Abstract: This paper proposes the concept of boundary constructions. An initial framework depicts subjects shaping objects across enactment phenomena just as, conversely, objects shape subjects’ interpretations and experiences. Results from an ethnographic case study within a community of practice highlight the blurring or dynamic entanglement that occurs between objects and subjects, thus going beyond conventional dualism. Such dynamics involve a constant flux or movement of co/reconstructions at the boundary (or social intersection) of intra-acting subjects. These boundary co/reconstructions are embedded within effective workplace dialogue, and are thus part of the process of knowing (or flow of emergent knowledge). Journal: Knowledge Management Research & Practice Pages: 4-14 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.18 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.18 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:4-14 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945457_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: G Anthony Gorry Author-X-Name-First: G Anthony Author-X-Name-Last: Gorry Title: Memory machines and the future of knowledge management Abstract: Digital technology enables the expansive and detailed recording of daily happenings. In the years to come, we can expect the rapid advance of an array of digital recorders. We can expect as a consequence the emergence of memory machines, which will record many snippets of our lives and make them available for search and recall. In businesses, workers have been found to be a valuable source of intellectual capital. Here I consider the integration of the many memory machines of workers within overarching knowledge management systems of companies. Journal: Knowledge Management Research & Practice Pages: 55-59 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.19 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.19 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:55-59 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945458_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lara Agostini Author-X-Name-First: Lara Author-X-Name-Last: Agostini Author-Name: Roberto Filippini Author-X-Name-First: Roberto Author-X-Name-Last: Filippini Author-Name: Anna Nosella Author-X-Name-First: Anna Author-X-Name-Last: Nosella Title: Protecting intellectual property to enhance firm performance: does it work for SMEs? Abstract: In this century, characterized by increasing level of global competition and high technological development, the ability of firms to develop and exploit their innovative capabilities is widely recognized as a critical determinant of firm performance and competitive advantage. Intellectual Property represents knowledge that can be protected by recognized rights, called intellectual property rights (IPRs) that encompass patents, trademarks, design and copyrights. Our paper aims at studying the relationship between two different IPRs, patents and trademarks, and economic and financial performance of SMEs in two different Italian industries. It helps fill the gap about the use of IPRs by SMEs, which is still under-researched. In line with previous studies, we propose an approach that uses a panel regression model, supported by a t-test, to investigate the relationship between the dependent and independent variables. Drawing on the results, we hypothesize explanations of our findings and suggest directions for future research. Journal: Knowledge Management Research & Practice Pages: 96-105 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.20 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.20 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:96-105 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945459_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Amel Attour Author-X-Name-First: Amel Author-X-Name-Last: Attour Author-Name: Maëlle Della Peruta Author-X-Name-First: Maëlle Della Author-X-Name-Last: Peruta Title: Architectural knowledge: key flows and processes in designing an inter-organisational technological platform Abstract: The main objective of this study is to identify which knowledge flows are key elements for designing an inter-organisational technological platform. It mobilises : the literature of platform strategies and the architectural innovation theory. In the literature, the technological platform already exists, is the property of only one firm, and is the starting point for an inter-organisational innovation process because it is enhanced and enriched by niche players. This paper considers the case of a digital business ecosystem where the technological platform does not already exist and is co-designed. We study the design process of an inter-organisational technological platform and, more specifically, its emergence, its development, and its potential evolution. The aim is to know how and under which conditions and with what objective an emerging technological platform is fundamental to the analysis of the emergence of the business ecosystem and the strategic positioning of each member. Journal: Knowledge Management Research & Practice Pages: 27-34 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.21 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.21 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:27-34 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945460_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mijalce Santa Author-X-Name-First: Mijalce Author-X-Name-Last: Santa Author-Name: Selmin Nurcan Author-X-Name-First: Selmin Author-X-Name-Last: Nurcan Title: Learning organization modelling patterns Abstract: In a continuously changing external environment the learning organization can provide a competitive advantage. However, the concept has been largely criticized for lack of conceptual clarity and operational imprecision. This has strongly undermined the possibility for development of learning organization models. The aim of this paper is to identify the generative mechanism of the learning organization by applying pattern-oriented modelling. This is achieved through development of a learning organization conceptual model that contains learning as a central domain supported by an additional 10 domains organized into four pillars: direction (vision and strategy), infrastructure (structure, technology and processes), informal (culture, power, politics) and change (leadership and change). Through development of patterns for each domain of the model, the Learning Levels and the relation ‘transcend and embed’ were identified as generative mechanisms of the learning organization. Journal: Knowledge Management Research & Practice Pages: 106-125 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.22 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.22 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:106-125 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945461_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Luu Trong Tuan Author-X-Name-First: Luu Trong Author-X-Name-Last: Tuan Title: The chain effect from human resource-based clinical governance through emotional intelligence and CSR to knowledge sharing Abstract: Clinical governance is a transcendent force to steer clinicians towards patients and other clinicians in health-care organizations. This empirical research seeks to examine the chain effect from clinical governance, which is promoted by human resource (HR) practices, through emotional intelligence (EI) and corporate social responsibility (CSR), to knowledge sharing. Through the investigation of the responses from 418 middle-level clinicians, the proposed model was tested through the structural equation modelling-based analysis. Research results confirmed the role of clinical governance in leveraging EI and ethical CSR among clinicians, which are activators of knowledge sharing. The contribution of HR practices to clinical governance was also revealed from data analysis. Managerial implications on clinical governance indicators that aim to shape EI and CSR in health-care organizations were grounded from research findings. Journal: Knowledge Management Research & Practice Pages: 126-143 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.23 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.23 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:126-143 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945462_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Seung-Wan Kang Author-X-Name-First: Seung-Wan Author-X-Name-Last: Kang Title: Knowledge withholding: psychological hindrance to the innovation diffusion within an organisation Abstract: The transfer of innovation between organisational members has recently drawn attention from both academia and business because corporate competitiveness is linked directly to the diffusion of innovation through an organisation. As the spread of innovation within an organisation depends on the efficient transfer of knowledge between members, this study focuses on the concept of knowledge withholding, which is known to disrupt this transfer. First, Herzberg’s two-factor theory is used to prove that knowledge sharing and withholding are separate concepts and to explain the difference between them. Second, past studies on knowledge management are shown to have overlooked knowledge withholding in favour of knowledge sharing, leading to a paucity of information on the former. Third, knowledge withholding is classified into two separate behaviours: the intentional hiding and the unintentional hoarding of knowledge. Finally, four territorial behaviours related to knowledge withholding are summarised in order to suggest areas of future study. Journal: Knowledge Management Research & Practice Pages: 144-149 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.24 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.24 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:144-149 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945463_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nathaniel C Lupton Author-X-Name-First: Nathaniel C Author-X-Name-Last: Lupton Author-Name: Paul W Beamish Author-X-Name-First: Paul W Author-X-Name-Last: Beamish Title: The mutual construction of knowledge transfer and shared context in capability development within the networked MNC Abstract: Consistent with the knowledge-based view of the firm, capability augmentation in the multinational corporation (MNC) entails the adaptation and diffusion of knowledge within a network of globally dispersed subsidiaries. We used case study methodology to examine the transfer of knowledge practices within four MNCs in order to identify specific mechanisms through which social context impacts efficiency and effectiveness of transfer, as well as the resulting development of associated capabilities. The primary findings of this study are the identification of mechanisms that headquarters can use to create mutual interdependencies among subsidiaries, which in turn hasten capability development and enhance knowledge flow; and the mutually constructive roles of knowledge transfer and shared context, through promotion of organizational knowledge use. The manner in which these coordination and control mechanisms are implemented facilitates the integration of different units within the networked MNC. Journal: Knowledge Management Research & Practice Pages: 150-157 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.25 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.25 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:150-157 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945464_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Renata Kaminska Author-X-Name-First: Renata Author-X-Name-Last: Kaminska Author-Name: Stefano Borzillo Author-X-Name-First: Stefano Author-X-Name-Last: Borzillo Title: Organizing for sustained innovation: the role of knowledge flows within and between organizational communities Abstract: The capacity to innovate impacts organizational performance and is crucial for competitive advantage. However, as structural inertia sets in, large organizations tend to lose their ability to sustain continuous knowledge creation dynamics. Moreover, created knowledge is not always efficiently integrated into new marketable product offerings. As a consequence, organizations continually experiment with designs allowing them to combine both imperatives. Drawing on a longitudinal case study of a large firm operating in the highly competitive Specialty Chemicals industry, we explore how this organization has been able to conjugate the apparently contradictory processes of knowledge creation and integration. Our findings suggest that this capacity is enhanced by effective knowledge flows within and between the different organizational communities. Journal: Knowledge Management Research & Practice Pages: 46-54 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.31 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.31 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:46-54 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945465_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Delphine Wannenmacher Author-X-Name-First: Delphine Author-X-Name-Last: Wannenmacher Author-Name: Alain Antoine Author-X-Name-First: Alain Author-X-Name-Last: Antoine Title: Management of innovative collaborative projects: Moments of tension and the Peer-Mediation Process—a case-study approach Abstract: Generating new kinds of knowledge is a key concern of knowledge clusters in which cooperative relationships generally outweigh competitive ones. The knowledge in these kinds of clusters has the character of a flow, or to use a simple metaphor, a stream. The idea of a knowledge capital and how to measure it are very difficult to apply in practice. In France, the distinctive feature of knowledge clusters, called ‘pôles de compétitivité’, is that they are made up of very different entities (businesses, research groups, public or mixed institutions, and so on). The heterogeneous and extended nature of these kinds of organization raises the question of knowledge boundaries and of misunderstandings among members belonging to different entities. In this context, different actors who speak the same mother tongue, French for instance, do not share the same language. To understand one another it is not enough to speak the same tongue. This observation is quite common, however, the importance of its consequences has not been much taken into account. Indeed, in day-to-day work, speakers express themselves in their usual way, in conformity with the codes of the community to which they belong. The presence of several communities brings with it problems of misunderstanding. These arise sporadically, then retreat into the background, and so remain dormant. We demonstrate this by studying the case of a collaborative project named NP that we followed for 2 years, taking part in meetings of the consortium, and transcribing verbatim discussions arising at moments of obvious tension which we were able to observe through our involvement in the project. More particularly we analyze a moment of tension emerging during a consortium meeting between communities of physicists and chemists. Reading this moment in the light of Harry Collins’ theoretical framework we will show that the collective tacit knowledge of each community gives rise to different interpretations of the same subject. These are strongly linked to the usual methods and practices within each community or profession. Following Yrjö Engeström, we show that such moments of tension reveal the dynamics of an activity system and the obstacles to mutual understanding; they also provide a way for actors to transcend the language boundaries. Thus, contradictions and tensions by no means impair the project: on the contrary they should be considered as an opportunity to make progress, generate new knowledge and innovate. The Peer-Mediation Process, by transcending rather than simply overcoming those tensions, offers new perspectives: it becomes a constituent part of knowledge management. Journal: Knowledge Management Research & Practice Pages: 35-45 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.34 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.34 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:35-45 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945466_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Che-Hung Lin Author-X-Name-First: Che-Hung Author-X-Name-Last: Lin Author-Name: Fu-Sheng Tsai Author-X-Name-First: Fu-Sheng Author-X-Name-Last: Tsai Author-Name: David D C Tarn Author-X-Name-First: David D C Author-X-Name-Last: Tarn Author-Name: Shu-Chuan Hsu Author-X-Name-First: Shu-Chuan Author-X-Name-Last: Hsu Title: Erratum: Strategic fit among knowledge attributes, knowledge management systems, and service positioning Journal: Knowledge Management Research & Practice Pages: 158-158 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2014.38 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.38 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:158-158 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945467_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Danièle Chauvel Author-X-Name-First: Danièle Author-X-Name-Last: Chauvel Title: Knowledge as both flows and processes. Proposed by GeCSO 2013 conference committee Journal: Knowledge Management Research & Practice Pages: 1-3 Issue: 1 Volume: 14 Year: 2016 Month: 2 X-DOI: 10.1057/kmrp.2016.1 File-URL: http://hdl.handle.net/10.1057/kmrp.2016.1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:1:p:1-3 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945295_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Candyce Hamel Author-X-Name-First: Candyce Author-X-Name-Last: Hamel Author-Name: Morad Benyoucef Author-X-Name-First: Morad Author-X-Name-Last: Benyoucef Author-Name: Craig Kuziemsky Author-X-Name-First: Craig Author-X-Name-Last: Kuziemsky Title: Determinants of participation in an Inuit online community of practice Abstract: An online community of practice (OCoP) is an important tool for managing and disseminating knowledge within a community. Unfortunately, research shows that OCoPs are often unsuccessful due to lack of participation by members of the community. This paper describes a preliminary investigation of the determinants that impact participation in an OCoP within an Inuit community. An open-ended interview questionnaire was developed and members of the Inuit community were interviewed. Our results show lack of time as the main barrier to participation. Our study also reveals an interest by many members of the Inuit community in being involved in the development of the OCoP. The Inuit have a strong culture built on knowledge sharing, and this allows for open conversations and greater trust within the community. In a culture built and sustained by knowledge sharing, we strongly believe that an OCoP can be a valuable tool, provided the right steps are taken to facilitate and encourage participation. Journal: Knowledge Management Research & Practice Pages: 41-54 Issue: 1 Volume: 10 Year: 2012 Month: 3 X-DOI: 10.1057/kmrp.2011.15 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.15 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:1:p:41-54 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945296_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Christian Stummer Author-X-Name-First: Christian Author-X-Name-Last: Stummer Author-Name: Walter J Gutjahr Author-X-Name-First: Walter J Author-X-Name-Last: Gutjahr Author-Name: Michaela Denk Author-X-Name-First: Michaela Author-X-Name-Last: Denk Author-Name: Harald Riedmann Author-X-Name-First: Harald Author-X-Name-Last: Riedmann Author-Name: Karl A Froeschl Author-X-Name-First: Karl A Author-X-Name-Last: Froeschl Title: Training on the project: a quantifying approach to competence development Abstract: In the project ‘Competence-Driven Project Portfolio Analysis’ (CDPPA), an integrated system for supporting R&D project selection, staff assignment and activity scheduling with special consideration of the strategic development of competencies has been designed and implemented prototypically. The system has been field-tested at the Electronic Commerce Competence Center (EC3), a public–private partnership R&D enterprise. Experiences from this trial application are summarised and discussed, particularly concerning data collection and competence measurement, the benefits and limits of the chosen multi-criteria decision analysis approach, the evaluation of introduced changes to the decision-making processes, and the transparency of the formal planning model and its components. Journal: Knowledge Management Research & Practice Pages: 64-78 Issue: 1 Volume: 10 Year: 2012 Month: 3 X-DOI: 10.1057/kmrp.2011.27 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.27 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:1:p:64-78 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945297_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Enrico Scarso Author-X-Name-First: Enrico Author-X-Name-Last: Scarso Author-Name: Ettore Bolisani Author-X-Name-First: Ettore Author-X-Name-Last: Bolisani Title: Trust in knowledge exchanges between service providers and clients: a multiple case study of KIBS Abstract: For some sectors, the management of client–provider knowledge exchanges is the core element of the business. This is especially the case for knowledge-intensive business services (KIBS) whose delivery entails intensive supplier–client cognitive interactions: KIBS firms supply clients with precious elements of technical and applicative knowledge, while clients give KIBS companies the knowledge items needed for designing a successful solution. Although trust has proved to be an essential ingredient of knowledge exchanges, empirical studies about its role are still scarce, especially as regards KIBS. The paper contributes to this topic by discussing the results of a multiple case study of computer services. Particularly, it (a) offers a knowledge-oriented description of client–provider interactions; (b) investigates the main mechanisms that govern such interactions; (c) analyses the role played by trust as antecedent and consequence of the interaction; (d) discusses the issue of development of trustworthy interactions between KIBS and clients. Journal: Knowledge Management Research & Practice Pages: 16-26 Issue: 1 Volume: 10 Year: 2012 Month: 3 X-DOI: 10.1057/kmrp.2011.28 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.28 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:1:p:16-26 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945298_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tiit Elenurm Author-X-Name-First: Tiit Author-X-Name-Last: Elenurm Title: Open space as a knowledge metaphor and a knowledge sharing intervention Abstract: This paper addresses the role of knowledge metaphors in knowledge sharing interventions. Open space can be treated as a specific technology for blending knowledge sources and as a broader knowledge metaphor that focuses on self-regulating knowledge processes. The paper outlines the experience of applying the open space technology in a large-scale civic society initiative, ‘My Estonia’, in 2009 and 2010. The study reveals contradictions between different meanings of open space in the knowledge sharing context. The validity of the mapping of the open space metaphor depends on the adjustment of the open space technology to the composition of the team. It can be increased by the freedom to initiate new think tanks in different locations, and thus link mental and physical open space activities. Encouraging mobility of participants and continuing think tank activities by applying virtual communication tools reflects a broader interpretation of the open space metaphor. Journal: Knowledge Management Research & Practice Pages: 55-63 Issue: 1 Volume: 10 Year: 2012 Month: 3 X-DOI: 10.1057/kmrp.2011.30 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.30 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:1:p:55-63 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945299_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ronel Erwee Author-X-Name-First: Ronel Author-X-Name-Last: Erwee Author-Name: Barbara Skadiang Author-X-Name-First: Barbara Author-X-Name-Last: Skadiang Author-Name: Banjo Roxas Author-X-Name-First: Banjo Author-X-Name-Last: Roxas Title: Knowledge management culture, strategy and process in Malaysian firms Abstract: Malaysia is one of the leading countries in Asia that are at the forefront in the development of a knowledge-based economy (KBE). The Malaysian government has been making substantial investments in both physical and technological infrastructure to facilitate knowledge-intensive economic activities. Foreign and local firms in Malaysia are encouraged to take advantage of the opportunities brought by the emerging KBE. However, little is known as to how firms in Malaysia respond to this new trajectory of economic development. In particular, there is paucity in the literature as to how Malaysian firms manage knowledge in their organizations as they strive to achieve sustainable competitive performance. Little is known as to how and why firms in Malaysia develop and manage their intangible and knowledge-based resources as they operate and respond to the modern knowledge-based competitive economic arena. This paper examines a type of organizational culture that supports and promotes knowledge management (KM) within firms in Malaysia. The paper argues that KM-oriented culture shapes the overall KM strategy of firms, which consequently shapes the organizational process required to manage the firm's knowledge-based resources. The study uses survey data from a sample of 153 firms from Malaysia. Structural equation modelling was used to develop and test the measurement model of KM-oriented culture, KM strategy and KM process of the sample firms, as well as the structural model of their hypothesized relationships. The results show that firms with high level of KM-oriented culture demonstrated well-defined KM strategies. Firms that implemented well-defined KM strategies also reported that they have better KM processes in place. Building a KM-oriented culture within the organization is a pre-requisite to the implementation of any KM systems in Malaysian firms. Successful implementation of KM strategies, processes and the supporting technological infrastructure depends on whether organizational members consider KM as a norm within the firm. The study's focus on the linkages between KM-oriented culture, strategy and process in the context of Malaysian firms contributes to a more nuanced understanding of KM among firms in the Asian context in general, and in the Malaysian context in particular. Journal: Knowledge Management Research & Practice Pages: 89-98 Issue: 1 Volume: 10 Year: 2012 Month: 3 X-DOI: 10.1057/kmrp.2011.37 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.37 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:1:p:89-98 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945300_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Corinne Janicot Author-X-Name-First: Corinne Author-X-Name-Last: Janicot Author-Name: Sophie Mignon Author-X-Name-First: Sophie Author-X-Name-Last: Mignon Title: Knowledge codification in audit and consulting firms: a conceptual and empirical approach Abstract: Although knowledge codification makes it possible to exchange and disseminate knowledge throughout the organization and reduce access time, enhancing the quality of engagements and relationships with clients remains problematic. We propose a model for knowledge codification built on the concepts of the service's time value and cognitive value, assessed with the aid of integrative Information Technology (network of knowledge bases) and interactive Information Technology (shared workspaces). This model, applied to a case study concerning an audit and consulting firm that has embarked on a knowledge codification strategy, shows a significant improvement in the service's time value and a significant partial improvement in the service's cognitive value. Journal: Knowledge Management Research & Practice Pages: 4-15 Issue: 1 Volume: 10 Year: 2012 Month: 3 X-DOI: 10.1057/kmrp.2011.38 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.38 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:1:p:4-15 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945301_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Katri Valkokari Author-X-Name-First: Katri Author-X-Name-Last: Valkokari Author-Name: Jaakko Paasi Author-X-Name-First: Jaakko Author-X-Name-Last: Paasi Author-Name: Tuija Rantala Author-X-Name-First: Tuija Author-X-Name-Last: Rantala Title: Managing knowledge within networked innovation Abstract: The purpose of this paper is to research firms’ knowledge management practices within the context of networked innovation between multiple actors. The analysis is based on case research carried out with six companies. Based on earlier literature and the theoretical framework of the paper, two models of networked innovation can be distinguished according to knowledge management needs: networks focusing on the transaction of explicit knowledge and intellectual property, and networks focusing on the co-creation of new knowledge and business opportunities. The paper argues that a strategic approach to knowledge management is a key element of success within networked innovation, both in the theory and in the practices of firms. In that way, firms are able to manage knowledge within networked innovation when they understand their partners’ business models and strategic intents, for example their motivation to collaborate. Journal: Knowledge Management Research & Practice Pages: 27-40 Issue: 1 Volume: 10 Year: 2012 Month: 3 X-DOI: 10.1057/kmrp.2011.39 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.39 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:1:p:27-40 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945302_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sara Tedmori Author-X-Name-First: Sara Author-X-Name-Last: Tedmori Author-Name: Thomas W Jackson Author-X-Name-First: Thomas W Author-X-Name-Last: Jackson Title: The design and evaluation of EKE, a semi-automated email knowledge extraction tool Abstract: This paper presents an approach to locating experts within organisations through the use of the indispensable communication medium and source of information, email. The approach was realised through the email expert locator architecture developed by the authors, which uses email content in the modelling of individuals’ expertise profiles. The approach has been applied to a real-world application, EKE, and evaluated using focus group sessions and system trials. In this work, the authors report the findings obtained from the focus groups sessions. The aim of the sessions was to obtain information about the participants’ perceptions, opinions, underlying attitudes, and recommendations with regard to the notion of exploiting email content for expertise profiling. The paper provides a review of the various approaches to expertise location that have been developed and highlights the end-users’ perspectives on the usability and functionality of EKE and the socio-ethical challenges raised by its adoption from an industrial perspective. Journal: Knowledge Management Research & Practice Pages: 79-88 Issue: 1 Volume: 10 Year: 2012 Month: 3 X-DOI: 10.1057/kmrp.2011.40 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.40 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:1:p:79-88 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945303_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sameer Kumar Author-X-Name-First: Sameer Author-X-Name-Last: Kumar Title: The new edge in knowledge: how knowledge management is changing the way we do business Journal: Knowledge Management Research & Practice Pages: 99-101 Issue: 1 Volume: 10 Year: 2012 Month: 3 X-DOI: 10.1057/kmrp.2011.42 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.42 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:1:p:99-101 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945304_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-3 Issue: 1 Volume: 10 Year: 2012 Month: 3 X-DOI: 10.1057/kmrp.2011.49 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.49 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:1:p:1-3 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945517_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Krishna Venkitachalam Author-X-Name-First: Krishna Author-X-Name-Last: Venkitachalam Author-Name: Véronique Ambrosini Author-X-Name-First: Véronique Author-X-Name-Last: Ambrosini Title: A triadic link between knowledge management, information technology and business strategies Abstract: The extant literature shows that the connection between KM strategy and business strategy and business strategy and IT strategy has been extensively studied. However, the link between KM strategy and IT strategy remains unclear. To better understand how KM strategy influences IT strategy and vice versa within the context of business strategy, we synthesize the literature and contribute to the conceptualization of a triadic connection of the influences between business, KM and IT strategies and its deeper understanding in determining efficacy of knowledge use in organizations. Journal: Knowledge Management Research & Practice Pages: 192-200 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-016-0043-5 File-URL: http://hdl.handle.net/10.1057/s41275-016-0043-5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:192-200 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945518_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Romilio Labra Author-X-Name-First: Romilio Author-X-Name-Last: Labra Author-Name: Ma Paloma Sánchez Author-X-Name-First: Ma Paloma Author-X-Name-Last: Sánchez Title: Intellectual capital of nations: a comparative analysis of assessment models Abstract: Although intellectual capital (IC) is the most important factor determining the economic growth, the literature on country-level IC is not quite enough, and more advances are required to improve the assistance to policy makers in the knowledge era. There are different approaches to measuring and managing intangibles, which opens research opportunities and offers new tools to manage IC. This paper contributes to identify, select, and classify models to evaluate and manage intangibles at the country level. The models were identified through a systematic literature review. They were analyzed and compared using cluster analysis. The results show that the models can be grouped into two main categories according to origin and structure. Despite the differences among the models, the reports tend to converge, because of which the decision about which model to choose can be based on pragmatic issues, such as availability of data, previous knowledge, and complexity of reports. Journal: Knowledge Management Research & Practice Pages: 169-183 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-016-0044-4 File-URL: http://hdl.handle.net/10.1057/s41275-016-0044-4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:169-183 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945519_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Minhyung Kang Author-X-Name-First: Minhyung Author-X-Name-Last: Kang Author-Name: Byoungsoo Kim Author-X-Name-First: Byoungsoo Author-X-Name-Last: Kim Title: Motivation, opportunity, and ability in knowledge transfer: a social network approach Abstract: Although previous research indicates a variety of facilitators of knowledge transfer, many firms still suffer from knowledge transfer difficulties. This study explores the relational antecedents of knowledge transfer by integrating the motivation–opportunity–ability framework with a social network approach, which emphasizes the relations among people rather than their attributes. To rigorously validate causal relations among network variables, the social networks of employees in a research and development department were surveyed twice in 6 months. A regression analysis with 76 × 76 networks using a multiple regression quadratic assignment procedure showed that opportunity and motivation were the first- and second-most influential factors for knowledge transfer, respectively. There was a marginal, but statistically significant effect for ability. The creation of a working environment in which knowledge transfer can easily take place, and motivating competent employees to transfer their knowledge, are critical to successful knowledge transfer. Journal: Knowledge Management Research & Practice Pages: 214-224 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-016-0045-3 File-URL: http://hdl.handle.net/10.1057/s41275-016-0045-3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:214-224 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945520_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tai-Shan Hu Author-X-Name-First: Tai-Shan Author-X-Name-Last: Hu Title: Developments in interactive relationships and knowledge between KIBS firms and their clients in Taiwan Abstract: Researchers have in the last decade highlighted the increasing importance and continuing expansion of knowledge-intensive business services (KIBS) in developed economies. This study investigates the role of KIBS in the evolution of an innovation system. Interactions between KIBS firms and their clients, and the roles of KIBS in these interactions, are analyzed by examining the evolution of local innovation systems in the Hsinchu and Tainan Science-Based Industrial Parks in Taiwan. Analytical results reveal that cumulative interactions have raised demand for and reliance upon KIBS, and have increased the need for specialized support with various functions. Consequently, KIBS firms are becoming increasingly important in the industrial interface by gradually transforming from being primarily knowledge carriers into influential and symbiotic partners of their clients. Journal: Knowledge Management Research & Practice Pages: 257-271 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-016-0046-2 File-URL: http://hdl.handle.net/10.1057/s41275-016-0046-2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:257-271 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945521_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Wilfrid Azan Author-X-Name-First: Wilfrid Author-X-Name-Last: Azan Author-Name: Jean-Philippe Bootz Author-X-Name-First: Jean-Philippe Author-X-Name-Last: Bootz Author-Name: O. Rolland Author-X-Name-First: O. Author-X-Name-Last: Rolland Title: Community of practices, knowledge transfer, and ERP project (ERPP) Abstract: In this research, we are interested in ERP systems which are common information repositories that are aimed at matching the knowledge, practices, and skills that drive the organization in the best possible way. Can the cognitive and hierarchical models coexist within the same project? What is the impact of ERP on the interconnection between communities? To answer these questions, we rely in particular on the work of Levina and Vaast (MIS Quarterly 29(2):335–363, 2005), which underlines that the modes of interaction between CPs must be mediated by the activation of boundary objects and/or the mobilization of boundary spanners. Finally, this leads us to discriminate between two types of ERPPs (hierarchical/cognitive) and to underline the role of the switch in the ERPP success. Journal: Knowledge Management Research & Practice Pages: 238-256 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-017-0047-9 File-URL: http://hdl.handle.net/10.1057/s41275-017-0047-9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:238-256 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945522_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yuan-Hui Tsai Author-X-Name-First: Yuan-Hui Author-X-Name-Last: Tsai Author-Name: Sheng-Wuu Joe Author-X-Name-First: Sheng-Wuu Author-X-Name-Last: Joe Author-Name: Chieh-Peng Lin Author-X-Name-First: Chieh-Peng Author-X-Name-Last: Lin Author-Name: Po-Hsuan Wu Author-X-Name-First: Po-Hsuan Author-X-Name-Last: Wu Author-Name: Yueh-Hung Cheng Author-X-Name-First: Yueh-Hung Author-X-Name-Last: Cheng Title: Modeling knowledge sharing among high-tech professionals in culturally diverse firms: mediating mechanisms of social capital Abstract: Drawing upon social capital theory, this research postulates cultural intelligence as a key driver of knowledge sharing through the mediation of social capital among employees from culturally diverse organizations. An empirical testing of the proposed model, by investigating Taiwanese professionals from high-tech foreign companies in Taiwan, reveals the applicability of social capital theory in understanding the relationship between cultural intelligence and knowledge sharing. The study’s test results show that cultural intelligence indirectly influences knowledge sharing through different dimensions of social capital. This research further provides managerial implications and limitations. Journal: Knowledge Management Research & Practice Pages: 225-237 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-017-0048-8 File-URL: http://hdl.handle.net/10.1057/s41275-017-0048-8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:225-237 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945523_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Fausto Di Vincenzo Author-X-Name-First: Fausto Author-X-Name-Last: Di Vincenzo Author-Name: Daniele Mascia Author-X-Name-First: Daniele Author-X-Name-Last: Mascia Title: Knowledge development and advice networks in professional organizations Abstract: In this paper, social network analysis techniques and regression models are used to explain the impact of the level of knowledge development on ego-network redundancy in a community of hospital physicians. Our findings document that the level of knowledge development and the extent to which knowledge is homogeneously distributed amongst collaborating physicians are related to the redundancy of their advice networks, albeit with opposite effects. Our results highlight also that the impact of these relationships on network redundancy is moderated based on whether partnering individuals belong to different professional groups. Our results provide valuable input for the management of knowledge networks within professional organizations. Journal: Knowledge Management Research & Practice Pages: 201-213 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-017-0049-7 File-URL: http://hdl.handle.net/10.1057/s41275-017-0049-7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:201-213 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945524_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Malgorzata Zieba Author-X-Name-First: Malgorzata Author-X-Name-Last: Zieba Author-Name: Ettore Bolisani Author-X-Name-First: Ettore Author-X-Name-Last: Bolisani Author-Name: Marco Paiola Author-X-Name-First: Marco Author-X-Name-Last: Paiola Author-Name: Enrico Scarso Author-X-Name-First: Enrico Author-X-Name-Last: Scarso Title: Searching for innovation knowledge: insight into KIBS companies Abstract: The paper analyses the activity of research for “innovation knowledge”—here defined as knowledge that can lead to the introduction of service innovations—by Knowledge-Intensive Business Services (KIBS) companies. It proposes a classification of the possible search approaches adopted by those companies based on two dimensions: the pro-activity of search efforts and the source primarily used. Such classification is then discussed on the basis of the findings of a multiple case-study investigation involving 15 Italian and Polish KIBS companies. The study confirms that KIBS firms follow various approaches to acquire knowledge for innovation: some companies adopt a passive behaviour (i.e. innovative ideas come as a kind of side effect of their daily business activities), while others an active one (namely, they actively search for new ideas originating from various sources); some rely more on internal resources (employees, in-house R&D, internal documents, etc.), while others on external sources (clients, suppliers, service providers, universities, etc.). The results of the study have implications both for research and management that are discussed in the conclusions. Journal: Knowledge Management Research & Practice Pages: 282-293 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-017-0050-1 File-URL: http://hdl.handle.net/10.1057/s41275-017-0050-1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:282-293 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945525_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rozenn Perrigot Author-X-Name-First: Rozenn Author-X-Name-Last: Perrigot Author-Name: Olivier Herrbach Author-X-Name-First: Olivier Author-X-Name-Last: Herrbach Author-Name: Gérard Cliquet Author-X-Name-First: Gérard Author-X-Name-Last: Cliquet Author-Name: Guy Basset Author-X-Name-First: Guy Author-X-Name-Last: Basset Title: Know-how transfer mechanisms in franchise networks: a study of franchisee perceptions Abstract: Know-how is a critical element of franchising, and its transfer is a key issue for franchisors and their staff. The aim of this paper was to analyse franchisees’ perceptions about know-how transfer in franchise networks. Findings of our qualitative empirical study show that franchisees seem to value the mechanisms used in their network, which include formalised processes (the operations manual, online tools), training (initial and ongoing) and social mechanisms (discovery sessions, meetings and committees). Only the effectiveness of on-field consultants is questioned, which leads to important managerial implications. At the theoretical level, the paper contributes to our understanding of franchise operations by providing a franchisee-centred model of how knowledge is created and disseminated in the networks. Journal: Knowledge Management Research & Practice Pages: 272-281 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-017-0051-0 File-URL: http://hdl.handle.net/10.1057/s41275-017-0051-0 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:272-281 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945526_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gianluca Elia Author-X-Name-First: Gianluca Author-X-Name-Last: Elia Author-Name: Antonio Lerro Author-X-Name-First: Antonio Author-X-Name-Last: Lerro Author-Name: Giuseppina Passiante Author-X-Name-First: Giuseppina Author-X-Name-Last: Passiante Author-Name: Giovanni Schiuma Author-X-Name-First: Giovanni Author-X-Name-Last: Schiuma Title: An Intellectual Capital perspective for Business Model Innovation in technology-intensive industries: empirical evidences from Italian spin-offs Abstract: Innovation and competition take place increasingly between Business Models (BM), and not just among products, processes, and technologies. Therefore, Business Model Innovation (BMI) becomes the key process to unleash value creation for both established and new companies, and, among these latter, particularly for technological spin-offs. For their constituent characteristics, it emerges that BMI in technological spin-offs appears to be related to the effective management of the Intellectual Capital (IC). Despite this, current research has paid little attention to decline BMI through the lenses of IC. This study aims to provide a contribution in this direction by investigating how technological spin-offs innovate their BM by leveraging their IC dimensions. A review of relevant literature on BMI has been carried out. Then, a case study methodology has been adopted to analyze seven technological spin-offs. The analysis highlighted three main trajectories of BMI, defined in terms of the BMI scope and the main exploited IC dimension. The discussion of findings from a research and practical perspective contributes to the debate on BMI, by providing a new interpretative key based on the relevance of the IC dimensions. Journal: Knowledge Management Research & Practice Pages: 155-168 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-017-0052-z File-URL: http://hdl.handle.net/10.1057/s41275-017-0052-z File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:155-168 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945527_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Antti Lönnqvist Author-X-Name-First: Antti Author-X-Name-Last: Lönnqvist Title: Embedded knowledge management: towards improved managerial relevance Abstract: Despite the large volume of research and managerial literature on knowledge management, many practitioners seem to find it difficult to appreciate its added value for their managerial work. This paper aims to understand and elaborate the added value that knowledge management as a managerial approach can bring to the management of knowledge-intensive organizations. This study explores empirically the actual management practices of a knowledge-intensive organization and examines how knowledge-related phenomena are managed as embedded aspects of management. This paper makes a contribution to prior discussions concerning the relevance of knowledge management and the role of knowledge management as an embedded management practice. The findings of this study should be useful in explaining practitioners the nature, relevance and value of knowledge management. Journal: Knowledge Management Research & Practice Pages: 184-191 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-017-0053-y File-URL: http://hdl.handle.net/10.1057/s41275-017-0053-y File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:184-191 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945528_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Piera Centobelli Author-X-Name-First: Piera Author-X-Name-Last: Centobelli Author-Name: Roberto Cerchione Author-X-Name-First: Roberto Author-X-Name-Last: Cerchione Author-Name: Emilio Esposito Author-X-Name-First: Emilio Author-X-Name-Last: Esposito Title: Knowledge management systems: the hallmark of SMEs Abstract: This paper provides an overview of the knowledge management systems (KMSs) adopted by small and medium enterprises (SMEs). KMSs are divided into two categories: knowledge management tools (KM-Tools) and knowledge management practices (KM-Practices). On the basis of the analysis of the literature, two research questions (RQs) were identified and addressed through semi-structured interviews carried out in a sample of 35 SMEs operating in high-tech industries. The first RQ concerns the degree of adoption of KMSs by SMEs. The second RQ regards the relationship between KM-Tools and KM-Practices. As far as the degree of adoption of KMSs, the paper highlights that SMEs are not a homogeneous world but there are a variety of approaches and behaviours. As far as the relationship between the degree of adoption of KM-Tools and KM-Practices, the paper identifies three groups of SMEs that seem to point out the stages of the process of adoption of KMSs: Introduction, SMEs that deal with the process of knowledge management exploiting practices and tools that are already known; Growth, SMEs that adopt specialist practices of knowledge management acquiring new organisational and managerial competence in the field of knowledge management; Maturity, SMEs that invest in new technology and that acquire new technological competence in the field of knowledge management. This categorisation paves the way for further theoretical and practical implications for both managers and policy makers. Journal: Knowledge Management Research & Practice Pages: 294-304 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-017-0054-x File-URL: http://hdl.handle.net/10.1057/s41275-017-0054-x File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:294-304 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945529_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Przemysław Lech Author-X-Name-First: Przemysław Author-X-Name-Last: Lech Author-Name: Anna Zamojska Author-X-Name-First: Anna Author-X-Name-Last: Zamojska Title: The learning preferences of Enterprise System consultants: towards the preferred learning pattern Abstract: This paper presents the results of a combined quantitative–qualitative study that explored the learning patterns of IT consultants involved in the implementation of Enterprise Systems (ES). The study was carried out in a multinational IT consulting company that specialises in Enterprise System consulting and has offices in Germany, the UK, the US, Poland and China. The study revealed the preferred learning pattern of IT consultants, which starts with introductory learning, preferably executed in the form of instruction-based training, followed by the preparation of a prototype to process and sustain the knowledge, and continues with hands-on learning during real-life projects. Learning during projects was identified as the most important knowledge source, as it is the only way actually to gain experience. The experience itself was considered to be the final outcome of the learning process, and it is the main asset of a consulting enterprise. Journal: Knowledge Management Research & Practice Pages: 316-324 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-017-0055-9 File-URL: http://hdl.handle.net/10.1057/s41275-017-0055-9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:316-324 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945530_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Haklae Kim Author-X-Name-First: Haklae Author-X-Name-Last: Kim Title: Building a K-Pop knowledge graph using an entertainment ontology Abstract: Recently, the Korean popular (K-Pop) music industry has grown into a popular subculture among teenagers and young adults worldwide, which resulted in widespread interest in the fashion and style of idolised Korean singers and groups. Although English social media websites provide some content related to K-Pop, these websites lack diversity and rapid updating of information compared to local Korean websites. This study introduces a K-Pop knowledge graph, which is the basis for describing various objects and their relationships. All contents of the knowledge graph can be distributed and shared across various applications. To do so, this study proposes a semantic data model to represent a comprehensive profile for singers and groups, their activities, organisations and entertainment content. The knowledge graph is created by aggregating a set of relevant datasets from various data sources. In addition, Gnosis, which is a news application, demonstrates how this knowledge graph can be used in a real-world service. Journal: Knowledge Management Research & Practice Pages: 305-315 Issue: 2 Volume: 15 Year: 2017 Month: 5 X-DOI: 10.1057/s41275-017-0056-8 File-URL: http://hdl.handle.net/10.1057/s41275-017-0056-8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:2:p:305-315 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1796544_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Glenda Ponce-Espinosa Author-X-Name-First: Glenda Author-X-Name-Last: Ponce-Espinosa Author-Name: Angel Peiro-Signes Author-X-Name-First: Angel Author-X-Name-Last: Peiro-Signes Author-Name: Marival Segarra-Oña Author-X-Name-First: Marival Author-X-Name-Last: Segarra-Oña Title: Absorptive capacity and in-company routines: modelling knowledge creation in the tourism industry Abstract: Absorptive capacity creates valuable competitive advantages. However, the tourism sector lacks an empirical analysis of how absorptive capacity is generated and how different organisational capabilities impact on its creation. The objective of this study is to identify which are the organisational capacities that generate absorptive capacity in this sector. To do so, we develop an empirical study using the partial least square (PLS) based on 86 Ecuadorian companies, which represents a new and potent tourism destination. Our results reveal that existing knowledge consolidation, the centralisation of decision-making, knowledge formalisation, connectedness, and knowledge-management infrastructures directly and positively influence the absorptive capacity. Direct managerial implications arise, which highlight what mechanisms help create and foster absorptive capacity within companies at the touristic industry. Journal: Knowledge Management Research & Practice Pages: 732-742 Issue: 5 Volume: 20 Year: 2022 Month: 09 X-DOI: 10.1080/14778238.2020.1796544 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1796544 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:732-742 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1789003_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marco Tregua Author-X-Name-First: Marco Author-X-Name-Last: Tregua Author-Name: Anna D’Auria Author-X-Name-First: Anna Author-X-Name-Last: D’Auria Author-Name: Danilo Brozovic Author-X-Name-First: Danilo Author-X-Name-Last: Brozovic Title: Value-oriented knowledge management: insights from theory and practice Abstract: This research investigates the dynamics of knowledge management (KM) through a value-oriented approach by infusing service-dominant logic in KM studies. The resulting framework is applied to the most relevant firms in KM industry. The literature already crossing both topics shapes the framework, while empirical analysis of best-in-class firms validates it. The framework supports the ongoing debate over valuable solutions in KM by focusing on process, system, mechanisms and technologies, and infrastructure as key variables mirrored in value propositions.A value-based perspective on KM expanded the extant literature because actors are connected in a complex setting hosting mutual value creation, in which interactions and institutions enlarge the context in which value is created and experienced. The framework represents guidelines for describing how knowledge shapes the value co-creation process. Knowledge and its management affect combination of actors and technology in catalysing value-oriented activities, while the context is shaped by institutions and knowledge. Journal: Knowledge Management Research & Practice Pages: 661-671 Issue: 5 Volume: 20 Year: 2022 Month: 09 X-DOI: 10.1080/14778238.2020.1789003 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1789003 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:661-671 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1790310_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John Dumay Author-X-Name-First: John Author-X-Name-Last: Dumay Title: Using critical KM to address wicked problems Abstract: Today, knowledge management (KM) is mainly directed towards solving tame organisational problems. But I argue, in this personal essay, that KM can move beyond organisational boundaries to address the “wicked” social problems impacting our globe. As KM researchers and practitioners, we need to reconceptualise KM as a technology for improving society. Through problem-driven research, we can use the critical voice of KM to expose and tackle issues of substance. While it is essential to improve organisational efficiencies and manage knowledge inside companies, it should not be at the expense of society. By understanding the impacts KM can have on improving society, not just organisations, researchers, practitioners and policymakers can replace communities of practice with collaborative organisational coalitions to help address the wicked problems. Journal: Knowledge Management Research & Practice Pages: 767-775 Issue: 5 Volume: 20 Year: 2022 Month: 09 X-DOI: 10.1080/14778238.2020.1790310 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1790310 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:767-775 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1787801_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mette Praest Knudsen Author-X-Name-First: Mette Praest Author-X-Name-Last: Knudsen Author-Name: Stephanie Schleimer Author-X-Name-First: Stephanie Author-X-Name-Last: Schleimer Title: The role of prevailing individual absorptive capacity versus absorptive capacity development for different innovation outcomes Abstract: Utilising absorptive capacity theory, this study examines whether organisations should outsource knowledge acquisition of employees, i.e.,, by hiring employees with prevailing relevant knowledge, or whether to invest in the development of employees’ knowledge within the organisation for different types of innovations. Three hundred and thirty-five Danish firms in the European Manufacturing Survey reveal that individual knowledge must be differently organised to achieve different innovative outcomes. For new product development, organisations benefit from investing in employees with the highest possible domain-specific absorptive capacity, whilst for product-related service innovations, employees with more general knowledge should be hired. For the latter, employees’ individual absorptive capacity should be developed internally for best innovation outcomes. Irrespective of the type of innovation, providing flexible work arrangements is beneficial for performance and this effect is further substantiated by firm’s cross-functional capabilities. Important implications emerge for the organisation in terms of outsourcing versus developing individual absorptive capacity for different innovations. Journal: Knowledge Management Research & Practice Pages: 704-718 Issue: 5 Volume: 20 Year: 2022 Month: 09 X-DOI: 10.1080/14778238.2020.1787801 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1787801 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:704-718 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1730718_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Goran Calic Author-X-Name-First: Goran Author-X-Name-Last: Calic Author-Name: Elaine Mosakowski Author-X-Name-First: Elaine Author-X-Name-Last: Mosakowski Author-Name: Nick Bontis Author-X-Name-First: Nick Author-X-Name-Last: Bontis Author-Name: Sebastien Helie Author-X-Name-First: Sebastien Author-X-Name-Last: Helie Title: Is maximising creativity good? The importance of elaboration and internal confidence in producing creative ideas Abstract: While knowledge management researchers acknowledge that individuals transition from generation to implementation of ideas, these transitions are not fully understood. The current article focuses on idea elaboration – defined as the transition of an idea from an individual’s mind to one that is expressed in a work context – as a critical step towards creative output – the number of creative ideas an individual generates.Several related hypotheses were explored with a psychologically realistic simulation of creativity. A total of 100,000 trials of the creativity task was simulated to examine the relationship between creativity and creative output.Results suggest that low degrees of creativity combined with the elaboration of conventional ideas may lead to a greater number of creative ideas.The current article contributes to the field of knowledge management by leveraging the dynamics of cognition and stressing the importance of idea elaboration and the role that internal confidence plays. Journal: Knowledge Management Research & Practice Pages: 776-791 Issue: 5 Volume: 20 Year: 2022 Month: 09 X-DOI: 10.1080/14778238.2020.1730718 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1730718 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:776-791 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2041374_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Waheed Ali Umrani Author-X-Name-First: Waheed Ali Author-X-Name-Last: Umrani Author-Name: Ifzal Ahmad Author-X-Name-First: Ifzal Author-X-Name-Last: Ahmad Author-Name: Muhammad Imran Rasheed Author-X-Name-First: Muhammad Imran Author-X-Name-Last: Rasheed Author-Name: Umair Ahmed Author-X-Name-First: Umair Author-X-Name-Last: Ahmed Author-Name: Munwar Hussain Pahi Author-X-Name-First: Munwar Hussain Author-X-Name-Last: Pahi Author-Name: Ashiq Jhatial Author-X-Name-First: Ashiq Author-X-Name-Last: Jhatial Author-Name: Ghazanfar Ali Abbsai Author-X-Name-First: Ghazanfar Ali Author-X-Name-Last: Abbsai Title: Managing intellectual capital: role of corporate entrepreneurship and absorptive capacity on firm performance Abstract: Drawing upon the resource-based view (RBV) theory, the present study examined the mediating role of absorptive capacity on the relationship between corporate entrepreneurship and firm performance. A time lagged survey-based quantitative study was carried out for which the questionnaire was adopted from different published sources. With a total of 347 responses, the data was analysed using SmartPLS-3. The findings of the study supported all the hypotheses. The direct corporate entrepreneurship and firm performance relationship sought empirical support. Accordingly, absorptive capacity resulted as a significant contributor towards firm performance. Notably, it also mediated the corporate entrepreneurship and firm performance association. The paper underlines the novel idea of mediating role of absorptive capacity (ACAP) on the corporate entrepreneurship and firm performance relationship. In doing so, this paper explains how information plays a critical role in enabling a culture and performance factor of an organisation. Journal: Knowledge Management Research & Practice Pages: 719-731 Issue: 5 Volume: 20 Year: 2022 Month: 09 X-DOI: 10.1080/14778238.2022.2041374 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2041374 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:719-731 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1880299_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kuang-Ting Cheng Author-X-Name-First: Kuang-Ting Author-X-Name-Last: Cheng Author-Name: Yu-Wen Hung Author-X-Name-First: Yu-Wen Author-X-Name-Last: Hung Title: Examining the effect of absorptive capacity in information system development project team in Taiwan Abstract: Information system development (ISD) is knowledge-intensive and contains a series of problem-solving activities. Insufficient knowledge stock is a major risk factor in ISD and results in low performance by undermining problem-solving competence. By taking an absorptive capacity perspective, this study proposes that potential absorptive capacity can directly increasing available knowledge on project performance. This study further uses the mediated moderating concept and proposes that realised absorptive capacity benefits project performance indirectly on problem-solving competence. Survey data collected from 194 ISD teams were used to validate these assumptions. The results indicated that ISD project teams can enrich knowledge stock by offering training, accessing external resources, and selecting the right members. Moreover, interrelating knowledge of individual team members can benefit project performance on problem-solving competence. Journal: Knowledge Management Research & Practice Pages: 743-754 Issue: 5 Volume: 20 Year: 2022 Month: 09 X-DOI: 10.1080/14778238.2021.1880299 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1880299 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:743-754 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1774431_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Araceli Hidalgo-Peñate Author-X-Name-First: Araceli Author-X-Name-Last: Hidalgo-Peñate Author-Name: Julia Nieves Author-X-Name-First: Julia Author-X-Name-Last: Nieves Author-Name: Víctor Padrón-Robaina Author-X-Name-First: Víctor Author-X-Name-Last: Padrón-Robaina Title: The influence of employees’ knowledge, organisational commitment, and culture on the innovativeness of vocational educational Abstract: This study examines the innovation process in Hospitality and Tourism Vocational Education Schools (HTVES) in Spain. HTVES not only have to innovate to update the contents, including the operative and management changes that have occurred in the organisations where the students will work, but they also have to be a laboratory of ideas, initiatives, and projects that produce innovations for the tourism sector. In this regard, understanding what resources intervene in the innovation process and how they are related, strengthening or inhibiting the process, would be quite useful for these schools. This paper analyses the effect of two human resources, human capital and affective commitment, and one organisational resource, culture, on the innovativeness of HTVES. The results suggest that human capital and affective commitment alone do not have a relevant effect on innovativeness without the existence of a suitable organisational culture that looks after employees’ wellbeing and foments collective activities. Journal: Knowledge Management Research & Practice Pages: 755-766 Issue: 5 Volume: 20 Year: 2022 Month: 09 X-DOI: 10.1080/14778238.2020.1774431 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1774431 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:755-766 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1784050_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chulatep Senivongse Author-X-Name-First: Chulatep Author-X-Name-Last: Senivongse Author-Name: Stefania Mariano Author-X-Name-First: Stefania Author-X-Name-Last: Mariano Author-Name: Alex Bennet Author-X-Name-First: Alex Author-X-Name-Last: Bennet Author-Name: Eric Tsui Author-X-Name-First: Eric Author-X-Name-Last: Tsui Title: Absorptive capacity efficacy in SMEs: evidence from multiple case studies in the information technology industry Abstract: This study investigates absorptive capacity efficacy in six small and medium enterprises in highly dynamic industries. Findings show that the multi-disciplinary nature of the recipient team improved absorptive capacity efficacy because it reduced knowledge ambiguity as well as knowledge distance. This study also points out the role of residual knowledge to absorptive capacity efficacy, as well as the amplifying influence of means and media that complement absorptive capacity efficacy and lower the influence of contingency factors such as physical, institutional, and cultural detachments. Journal: Knowledge Management Research & Practice Pages: 672-685 Issue: 5 Volume: 20 Year: 2022 Month: 09 X-DOI: 10.1080/14778238.2020.1784050 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1784050 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:672-685 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1785960_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Fouzia Kanwal Author-X-Name-First: Fouzia Author-X-Name-Last: Kanwal Author-Name: Chunyong Tang Author-X-Name-First: Chunyong Author-X-Name-Last: Tang Author-Name: Atiq Ur Rehman Author-X-Name-First: Atiq Author-X-Name-Last: Ur Rehman Author-Name: Tehmina Kanwal Author-X-Name-First: Tehmina Author-X-Name-Last: Kanwal Author-Name: Sayed Muhammad Fawad Sharif Author-X-Name-First: Sayed Muhammad Author-X-Name-Last: Fawad Sharif Title: Knowledge absorptive capacity and project innovativeness: the moderating role of internal and external social capital Abstract: Social capital is a “double-edged” sword. This study has investigated the role of knowledge absorptive capacity on project innovativeness and also examined the contingent effect of internal and external social capital on the said relationship. Data were collected from the employees of project teams working in project-based IT firms of Sichuan, province of China. Data collection process yielded 211 valid responses from 46 firms. Data were analysed by using SmartPLS 3. The research has found that the direct link between knowledge absorptive capacity and project innovativeness is substantially positive, as theorised; nevertheless, internal and external social capital has a negative moderating effect on said relationship as they attain the value higher than their mean level. By providing empirical evidences of its significance for project innovativeness, the study contributes significantly to the literature of knowledge absorptive capacity and innovative project management. Moreover, the study also enriches the social capital literature and provides empirical evidence of its negative behaviour towards project innovativeness, in Chinese “guanxi” culture. Furthermore, the study insists that the practitioner should carry out a vigilant cost-benefit analysis, since an extensive social capital significantly deteriorates the project innovativeness. Journal: Knowledge Management Research & Practice Pages: 686-703 Issue: 5 Volume: 20 Year: 2022 Month: 09 X-DOI: 10.1080/14778238.2020.1785960 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1785960 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:5:p:686-703 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945241_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rochelle Sassman Author-X-Name-First: Rochelle Author-X-Name-Last: Sassman Author-Name: Brian Lehaney Author-X-Name-First: Brian Author-X-Name-Last: Lehaney Title: Knowledge, information and the business process: revolutionary thinking or common sense? Journal: Knowledge Management Research & Practice Pages: 278-279 Issue: 3 Volume: 8 Year: 2010 Month: 9 X-DOI: 10.1057/kmrp.2010.1 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:3:p:278-279 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945242_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hak-Lae Kim Author-X-Name-First: Hak-Lae Author-X-Name-Last: Kim Author-Name: John Breslin Author-X-Name-First: John Author-X-Name-Last: Breslin Author-Name: Hong-Gee Kim Author-X-Name-First: Hong-Gee Author-X-Name-Last: Kim Author-Name: Jae-Hwa Choi Author-X-Name-First: Jae-Hwa Author-X-Name-Last: Choi Title: Social semantic cloud of tags: semantic model for folksonomies Abstract: A growing number of tagging applications have begun to provide users the ability to socialise their own keywords. Tagging, which assigns a set of keywords to resources, has become a powerful way for organising, browsing, and publicly sharing personal collections of resources on the Web. It is called folksonomies. These systems on current social websites, however, have deficiencies in defining tag's meaning, and are often blocked to users in order to reuse, share, and exchange the tags across heterogeneous websites. In this paper, we describe a semantic model for expressing folksonomies in social websites. This model, called Social Semantic Cloud of Tags, aims to provide a consistent format of representing folksonomies and some features in terms of tagging activities. We describe core concepts and relevant properties such as a popularity and usage of tags, along with deduced relationships between tags. We will discuss how this model helps to reduce drawbacks regarding tag sharing between users, applications, or folksonomies. Journal: Knowledge Management Research & Practice Pages: 193-202 Issue: 3 Volume: 8 Year: 2010 Month: 9 X-DOI: 10.1057/kmrp.2010.10 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.10 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:3:p:193-202 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945243_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lillian V Ortiz-Fournier Author-X-Name-First: Lillian V Author-X-Name-Last: Ortiz-Fournier Author-Name: Eulalia Márquez Author-X-Name-First: Eulalia Author-X-Name-Last: Márquez Author-Name: Felix Rogelio Flores Author-X-Name-First: Felix Rogelio Author-X-Name-Last: Flores Author-Name: Juan C Rivera-Vázquez Author-X-Name-First: Juan C Author-X-Name-Last: Rivera-Vázquez Author-Name: Pablo A Colon Author-X-Name-First: Pablo A Author-X-Name-Last: Colon Title: Integrating educational institutions to produce intellectual capital for sustainability in Caguas, Puerto Rico Abstract: This research is part of a broader investigation to analyse the processes followed by the Caguas Municipality at the Commonwealth of Puerto Rico in an effort to develop the characteristics of a ‘Smart City’ as an example of sustainable development. We describe the integration of the educational institutions’ initiatives and the municipal government strategic plan to contribute to the knowledge and intellectual capital that brings sustainability to the city. An actor's model was designed to represent this integration. The conceptual framework was based on the concepts of knowledge production and sharing as applied to the collaboration between critical representative actors. Field research consisting of in-depth interviews was performed to ascertain the integration processes and their relationship with such processes of knowledge production and sharing. The results showed that the governance paradigm implemented is already empowering the citizens to contribute with intellectual capital that brings sustainability to Caguas. Journal: Knowledge Management Research & Practice Pages: 203-215 Issue: 3 Volume: 8 Year: 2010 Month: 9 X-DOI: 10.1057/kmrp.2010.11 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.11 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:3:p:203-215 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945244_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Faramak Zandi Author-X-Name-First: Faramak Author-X-Name-Last: Zandi Author-Name: Madjid Tavana Author-X-Name-First: Madjid Author-X-Name-Last: Tavana Title: A hybrid fuzzy real option analysis and group ordinal approach for knowledge management strategy assessment Abstract: The intensity of global competition and ever-increasing economic uncertainties has led organizations to search for more efficient and effective ways to improve organizational productivity by investing in knowledge management (KM) initiatives. In this research, we propose a framework to assess KM investment opportunities. Precise and crisp information is fundamentally indispensable in strategic investment assessment. However, the information concerning future investment opportunities in the real world is often imprecise or ambiguous. Initially, fuzzy real option valuation is used to estimate the value of the KM strategies. Next, a multi-criteria decision-making model is proposed to determine the optimal KM strategy in deferral time. Then, a group ordinal approach is used to capture and quantify the underlying uncertainties in the valuating process. Finally, the optimal KM strategy and the best time to implement this strategy is determined by a novel objective decision-making model. The contribution of this paper is fourfold: (1) it addresses the gaps in KM literature on the effective and efficient assessment of KM investment opportunities; (2) it provides a comprehensive and systematic framework that combines real option analysis with a group ordinal approach to assess KM investment strategies; (3) it considers fuzzy logic and fuzzy sets to represent ambiguous, uncertain or imprecise information; and (4) it uses a real-world case study to demonstrate the applicability of the proposed framework and exhibit the efficacy of the procedures and algorithms. Journal: Knowledge Management Research & Practice Pages: 216-228 Issue: 3 Volume: 8 Year: 2010 Month: 9 X-DOI: 10.1057/kmrp.2010.12 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.12 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:3:p:216-228 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945245_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Joyline Makani Author-X-Name-First: Joyline Author-X-Name-Last: Makani Author-Name: Sunny Marche Author-X-Name-First: Sunny Author-X-Name-Last: Marche Title: Towards a typology of knowledge-intensive organizations: determinant factors Abstract: Phrases such as ‘knowledge-intensive organizations’ (KIOs) and ‘knowledge-intensive firms’ (KIFs), have recently found common usage, describing the distinct activities and attributes of some organizations. But a review of the literature reveals a lack of consensus among scholars and practitioners on the definition of KIOs. What is also absent from the discussion is an agreement on the factors that differentiate KIOs from non-KIOs, and how those factors affect knowledge management (KM) theory and practice. The objective of this paper is to extend a typology of KIOs as a preliminary step to conducting research on these types of organizations. With the typology of KIOs presented in this paper, we hope to provide a basis of distinguishing these organizations from other organizations, and also to allow one to perform comparative organizational analysis. The typology will also help researchers identify which of the organizations are knowledge-intense, and the nature of their knowledge-intensity, so that they help these organizations in designing appropriate KM tools. Journal: Knowledge Management Research & Practice Pages: 265-277 Issue: 3 Volume: 8 Year: 2010 Month: 9 X-DOI: 10.1057/kmrp.2010.13 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.13 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:3:p:265-277 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945246_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rachel Bocquet Author-X-Name-First: Rachel Author-X-Name-Last: Bocquet Author-Name: Caroline Mothe Author-X-Name-First: Caroline Author-X-Name-Last: Mothe Title: Knowledge governance within clusters: the case of small firms Abstract: Despite the vast literature on knowledge management, little research has addressed the specificities of knowledge integration at the cluster level. Moreover, the literature on clusters has not focused on the role that governance may play in knowledge management. Anchored in a knowledge-based perspective, this paper aims at bridging the two fields, filling the gap by analysing the role of cluster governance in knowledge management. An empirical study of two small French firm clusters was carried out based on 29 interviews. The data analysis consisted essentially in content analysis. The clusters studied were characterized by distinct knowledge management processes. In both cases, governance was necessary in order to support knowledge integration by member firms. Our results suggest that establishing an initial common knowledge base seems to be a prerequisite in order for the external knowledge identification and acquisition processes to take place. The activist role played by governance also seems more efficient than that of a broker. We discuss these results and their implications for policy-makers and cluster members. Journal: Knowledge Management Research & Practice Pages: 229-239 Issue: 3 Volume: 8 Year: 2010 Month: 9 X-DOI: 10.1057/kmrp.2010.14 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.14 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:3:p:229-239 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945247_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Shahla Ghobadi Author-X-Name-First: Shahla Author-X-Name-Last: Ghobadi Author-Name: Farhad Daneshgar Author-X-Name-First: Farhad Author-X-Name-Last: Daneshgar Title: A conceptual model for managing incompatible impacts of organisational structures on awareness levels Abstract: Awareness levels of individuals about various aspects of the collaborative processes can be achieved by effective promotive interactions among them. Cultural structures are regarded as one of the major determinants of knowledge sharing patterns and awareness levels of individuals in collaborative contexts. Through an exploratory review of the literature, the present study points to the two rival organisational structures of cooperation and competition that coexist in any organisation in different intensities and mixtures. Finding a desirable mix of the above two structures is currently a challenging task and no explicit method exists for determining such an ideal mix. This study provides further theoretical insights into the analysis of incompatible impacts of several factors on the awareness levels of individuals in collaborative contexts. Drawn from the findings in the current body of literature, a conceptual model is developed. The proposed model relates cooperative and competitive structures, task dimensions, and group characteristics as potential factors that determine the awareness levels of individuals. The face validity of the proposed model is checked by employing an expert focus group. As a result, a number of enhancements and improvements to the model are proposed. Pragmatic aspects of the proposed model are then discussed and recommendations for future research are provided. Journal: Knowledge Management Research & Practice Pages: 256-264 Issue: 3 Volume: 8 Year: 2010 Month: 9 X-DOI: 10.1057/kmrp.2010.16 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.16 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:3:p:256-264 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945248_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Robert J McQueen Author-X-Name-First: Robert J Author-X-Name-Last: McQueen Author-Name: Jihong Chen Author-X-Name-First: Jihong Author-X-Name-Last: Chen Title: Building script-based tacit knowledge in call centre trainees Abstract: An exploratory case study on a technical support call centre in China is presented, which investigates a new paradigm that script-based tacit knowledge for action is built in the brains of learners, rather than transferred. Twelve techniques used by the case study organization to build tacit knowledge scripts in the minds of the trainees are discussed. It was found that one type of script-based tacit knowledge execution can be represented by a set of steps in action-taking that include awareness, attention, diagnosis, action alternative analysis, action taking, and outcome evaluation. The case findings show that the notion of building, rather than transferring tacit knowledge is helpful in understanding the organizational processes used to bring new employees up to working skill levels, and suggest that similar processes and training methods for building tacit knowledge scripts can be used by other organizations to transform a new recruit to an experienced and valued employee. Journal: Knowledge Management Research & Practice Pages: 240-255 Issue: 3 Volume: 8 Year: 2010 Month: 9 X-DOI: 10.1057/kmrp.2010.18 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.18 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:3:p:240-255 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945249_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Julie Williamson Author-X-Name-First: Julie Author-X-Name-Last: Williamson Title: Organising knowledge: taxonomies, knowledge and organisational effectiveness Journal: Knowledge Management Research & Practice Pages: 280-281 Issue: 3 Volume: 8 Year: 2010 Month: 9 X-DOI: 10.1057/kmrp.2010.2 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:3:p:280-281 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945250_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 191-192 Issue: 3 Volume: 8 Year: 2010 Month: 9 X-DOI: 10.1057/kmrp.2010.20 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.20 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:3:p:191-192 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945079_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jaw-Kai Wang Author-X-Name-First: Jaw-Kai Author-X-Name-Last: Wang Author-Name: Melanie Ashleigh Author-X-Name-First: Melanie Author-X-Name-Last: Ashleigh Author-Name: Edgar Meyer Author-X-Name-First: Edgar Author-X-Name-Last: Meyer Title: Knowledge sharing and team trustworthiness: it's all about social ties! Abstract: This paper empirically examines knowledge sharing within innovation teams and explores the relationship between knowledge sharing and trust. This relationship has generally been identified in the literature as an important aspect of knowledge management. However, its pertinence to knowledge transfer within and between teams is less obvious. The case study based on four information technology R&D teams in Taiwan suggests that trust between a knowledge holder and a receiver may not exist. In fact, it can be connected by a mediator, although the use of social relationship in which trust is rooted in both host and visitor's trust of the mediator. Thus, trust may be substituted by the social relationship in certain specific contexts. Journal: Knowledge Management Research & Practice Pages: 175-186 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500098 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500098 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:175-186 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945080_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ashok Jashapara Author-X-Name-First: Ashok Author-X-Name-Last: Jashapara Author-Name: Wei-Chun Tai Author-X-Name-First: Wei-Chun Author-X-Name-Last: Tai Title: Understanding the complexity of human characteristics on e-learning systems: an integrated study of dynamic individual differences on user perceptions of ease of use Abstract: E-learning systems play an important role in providing just-in-time knowledge and learning in the 24/7 global marketplace. However, human factors are often overlooked in their design. In order to better understand how individual differences affect people's perceived ease of use of e-learning systems, this study investigates the mediating role of self-efficacy and computer anxiety between stable or situational individual differences and perceived ease of use. The results reveal that e-learning system self-efficacy, computer anxiety, personal innovativeness with IT, computer playfulness, and computer experience influence perceived ease of use. Moreover, both e-learning system self-efficacy and computer anxiety mediate the effect of computer experience on perceived ease of use, but only partially mediate the effects of personal innovativeness and computer playfulness on perceived ease of use. Finally, we show that people's stable factors related to the perception of ease of use are important determinants in using e-learning or knowledge management systems. Journal: Knowledge Management Research & Practice Pages: 227-239 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500099 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500099 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:227-239 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945081_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Todd A Peachey Author-X-Name-First: Todd A Author-X-Name-Last: Peachey Author-Name: Dianne J Hall Author-X-Name-First: Dianne J Author-X-Name-Last: Hall Title: Supporting complex problems: an examination of Churchman's inquirers as a knowledge management foundation Abstract: This paper examines the current knowledge management (KM) research through the lens of Churchman's inquiring systems. These inquiring systems are ideal foundations from which to view KM and its associated research because knowledge creation and organizational learning are critical elements of KM. Churchman proposed that organizations should support knowledge creation and learning through emphasis on problem structure and appropriate inquiring strategies. This paper discusses the characteristics of Churchman's inquirers, the problem structure for which they are most appropriate, and presents examples of each. Then, examples of previous research that share characteristics of the most complex inquirers are discussed. Organizational benefits from the inquiring system approach and guidelines for future research are suggested. Journal: Knowledge Management Research & Practice Pages: 197-206 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500100 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500100 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:197-206 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945082_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Joyce Martin Author-X-Name-First: Joyce Author-X-Name-Last: Martin Title: Multiple intelligence theory, knowledge identification and trust Abstract: This paper presents the results of introducing management students to Gardner's theory of multiple intelligences as a means of increasing respect for the knowledge and abilities of others, which in turn, may increase levels of trust in the ability of others, willingness to share knowledge and trust in equity of knowledge exchanges. The results indicate that most of the participants agreed that the theory raised their awareness of the knowledge of others as well as respect for the knowledge of others and trust in the abilities of others to provide knowledge, willingness of others to share knowledge and trust in an equitable exchange in knowledge sharing. However, large numbers of participants indicated that they remained unsure about the potential effects of their new knowledge on trust. Suggestions for more extensive and intensive research to test the effects of the theory and the proposed model are put forward. Journal: Knowledge Management Research & Practice Pages: 207-215 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500101 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500101 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:207-215 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945083_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Denise J Luethge Author-X-Name-First: Denise J Author-X-Name-Last: Luethge Author-Name: Philippe Byosiere Author-X-Name-First: Philippe Author-X-Name-Last: Byosiere Title: Linking intellectual capital and knowledge management: an analysis of Kyoto and Detroit Abstract: The successes and failures of Detroit and Kyoto, from intellectual capital and organizational knowledge perspectives, are compared in terms of their similarities and differences as they both strive to maintain an accepted level of social development, global adjustment and urban quality of life. This paper examines the state of development of the four domains of knowledge in Detroit and Kyoto from a historical perspective, applies that analysis to the current state of knowledge and identifies linkages between intellectual capital and knowledge development. Journal: Knowledge Management Research & Practice Pages: 216-226 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500102 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500102 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:216-226 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945084_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Saurabh Gupta Author-X-Name-First: Saurabh Author-X-Name-Last: Gupta Author-Name: Robert Bostrom Author-X-Name-First: Robert Author-X-Name-Last: Bostrom Title: Using peer-to-peer technology for collaborative knowledge management: concepts, frameworks and research issues Abstract: As organizations struggle with how to develop and use their inherent expertise, the importance of knowledge management and collaboration has grown in both academic and practitioner communities. This paper outlines a new concept of collaborative knowledge management (CKM), which bridges the two fields. Drawing from literature, we present a conceptual framework for understanding the concepts underlying CKM. Next, this paper explores how a new technology, peer-to-peer (P2P), fits in the CKM paradigm. A discussion on P2P tools and a comparison of these tools with client server tools for enabling the CKM process is presented. P2P has great appeal for CKM because it allows people to work in a more natural fashion. As technology and practitioners needs evolve, it is important to recognize the existence of various CKM levels in the organization. This paper outlines a framework recognizing five different levels. The final section of the paper identifies research themes concerning the use of P2P applications for CKM both within each of the levels and across levels. Journal: Knowledge Management Research & Practice Pages: 187-196 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500103 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500103 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:187-196 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945085_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jeffrey W Alstete Author-X-Name-First: Jeffrey W Author-X-Name-Last: Alstete Title: Knowledge Management and Higher Education: A Critical Analysis Journal: Knowledge Management Research & Practice Pages: 252-253 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500104 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500104 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:252-253 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945086_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John B Kidd Author-X-Name-First: John B Author-X-Name-Last: Kidd Title: Trust: Reason, Routine, Reflexivity Journal: Knowledge Management Research & Practice Pages: 254-255 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500105 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500105 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:254-255 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945087_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Mueller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Mueller-Merbach Title: Eysenck's advice: why and when to define knowledge Journal: Knowledge Management Research & Practice Pages: 250-251 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500106 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500106 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:250-251 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945088_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 173-174 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500107 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500107 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:173-174 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945089_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Adele Celino Author-X-Name-First: Adele Author-X-Name-Last: Celino Author-Name: Grazia Concilio Author-X-Name-First: Grazia Author-X-Name-Last: Concilio Title: Activating quasi-organizational memory in environmental scenario building Abstract: This paper presents the results of an on-going research project aiming at developing GraviCS, an information system supporting local government and citizens in managing argumentations during the setting up of a Regional Natural Park in Southern Italy. We consider that organizational memory, structured within information systems supporting decision-making and action in organizational environments, can be a useful means for developing multilevel (individual, group, organizational) collaborative learning; in this sense the system architecture was designed referring to the organizational domain emerging in the decision making context of a Natural Park and was finalized to the dynamic representation of the organizational memory. Starting from the case study – the process for the Gravina Natural Park setting-up – , the paper describes the system's architecture and discusses some issues related to: possible dynamic representations of organizational memory; creation, use and storage of decision/learning histories. Journal: Knowledge Management Research & Practice Pages: 240-249 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500108 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500108 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:240-249 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945090_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Reviewers 2005 Journal: Knowledge Management Research & Practice Pages: 256-257 Issue: 3 Volume: 4 Year: 2006 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500109 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500109 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:3:p:256-257 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945504_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gabriele Suder Author-X-Name-First: Gabriele Author-X-Name-Last: Suder Author-Name: Andreas Birnik Author-X-Name-First: Andreas Author-X-Name-Last: Birnik Author-Name: Niklas Nielsen Author-X-Name-First: Niklas Author-X-Name-Last: Nielsen Author-Name: Monica Riviere Author-X-Name-First: Monica Author-X-Name-Last: Riviere Title: Extreme case learning: the manager perspective on rare knowledge and capabilities development Abstract: International strategy is enhanced by organizations’ ability to learn in host markets; yet, it remains ambiguous how post-entry knowledge gaps between home – and host country shape MNE’s absorptive capacity. This article builds on the specific contributions of ‘extreme case’ internationalization to advance literature in this field. We foster the understanding of the role of rare knowledge and the mechanisms that link knowledge acquisition to absorptive capacity dynamics used in the internationalization path of multinational enterprises (MNEs). We opt for in-depth qualitative research into the post-entry phase of ‘extreme’ (thus particularly crude) international joint venture (IJV) investment, and analyze the perspective of managers from a developed economy MNE located in a high-risk, weak-institutions host country. The firm’s absorptive capacity and its interaction with external environments that are categorized into four distinct contexts are found to be contingent upon pro-active experiential learning, concurrent to managerial willingness and simultaneous organizational commitments to learning and to exploiting rare knowledge. We thus uncover managerial perceptions of a knowledge gap identified as host-country challenges and resulting managerial solutions, which reveal rare learning opportunities and knowledge exploitation dynamics. The capacity to compensate for knowledge gaps is a critical key within the design and consolidation of an alternative internationalization path for developed-country MNEs. This challenges the traditional risk–return–commitment dependencies in prior literature. Journal: Knowledge Management Research & Practice Pages: 130-145 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/s41275-016-0001-2 File-URL: http://hdl.handle.net/10.1057/s41275-016-0001-2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:130-145 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945505_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Julie Hermans Author-X-Name-First: Julie Author-X-Name-Last: Hermans Author-Name: Annick Castiaux Author-X-Name-First: Annick Author-X-Name-Last: Castiaux Title: Contingent knowledge transfers in university–industry R&D projects Abstract: This paper explores knowledge transfers inside University–Industry collaborative research as the objective and scope of R&D activities vary. First, we contribute to a dynamic perspective on inter-organizational knowledge transfers by providing a new typology of University–Industry collaborative research. Second, we provide propositions related to contingent knowledge transfers, i.e. alignment between the nature of a project and the expected transfers. If such an alignment should ideally be built starting in the design phase, we demonstrate that a lack of alignment can be corrected as the collaborative research is iterated. Those iterations are experienced by partners as highly emotional events, influencing the rest of the collaborative work through what we call the pivot complex. Journal: Knowledge Management Research & Practice Pages: 68-77 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/s41275-016-0002-1 File-URL: http://hdl.handle.net/10.1057/s41275-016-0002-1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:68-77 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945506_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sara S McCracken Author-X-Name-First: Sara S Author-X-Name-Last: McCracken Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Implementing a knowledge management system within an NHS hospital: a case study exploring the roll-out of an electronic patient record (EPR) Abstract: This research aims to contribute to understanding the implementation of knowledge management systems (KMS) in the field of health through a case study, leading to theory building and theory extension. We use the concept of the business process approach to knowledge management as a theoretical lens to analyse and explore how a large teaching hospital developed, executed and practically implemented a KMS. A qualitative study was conducted over a 2.5 year period with data collected from semi-structured interviews with eight members of the strategic management team, 12 clinical users and 20 patients in addition to non-participant observation of meetings and documents. The theoretical propositions strategy was used as the overarching approach for data analysis. Our case study provides evidence that true patient centred approaches to supporting care delivery with a KMS benefit from process thinking at both the planning and implementation stages, and an emphasis on the knowledge demands resulting from: the activities along the care pathways; where cross-overs in care occur; and knowledge sharing for the integration of care. The findings also suggest that despite the theoretical awareness of KMS implementation methodologies, the actual execution of such systems requires practice and learning. Flexible, fluid approaches through rehearsal are important and communications strategies should focus heavily on transparency incorporating both structured and unstructured communication methods. Journal: Knowledge Management Research & Practice Pages: 1-11 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/kmrp.2015.7 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:1-11 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945507_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Carla Curado Author-X-Name-First: Carla Author-X-Name-Last: Curado Author-Name: Mírian Oliveira Author-X-Name-First: Mírian Author-X-Name-Last: Oliveira Author-Name: Antonio Carlos Gastaud Maçada Author-X-Name-First: Antonio Carlos Gastaud Author-X-Name-Last: Maçada Author-Name: Felipe Nodari Author-X-Name-First: Felipe Author-X-Name-Last: Nodari Title: Teams’ innovation: getting there through knowledge sharing and absorptive capacity Abstract: This study addresses the contribution of knowledge sharing behaviour and absorptive capacity to innovation at team level. Although the hypotheses reflect the dominant literature, the study’s novelty lies in the data collected from several industries in Portugal, avoiding possible industry bias. Relationships are tested outside sectors where traditionally team effects are studied, for example healthcare. Data were collected from 141 employees working in organizational teams, excluding top management teams, which are often the object of research addressing phenomena leading to innovation. There is no evidence in support of organizational size effect, team’s geographic concentration effect or gender effect. However, team tenure duration is positively related to increased knowledge sharing, that is, recent teams do not share as much knowledge as older ones. Structural Equation Modelling was used to test the mediation effect of absorptive capacity between individual knowledge sharing behaviour and team innovation. Evidence in support of full mediation was found. Journal: Knowledge Management Research & Practice Pages: 45-53 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/kmrp.2015.8 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:45-53 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945508_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alfred Presbitero Author-X-Name-First: Alfred Author-X-Name-Last: Presbitero Author-Name: Banjo Roxas Author-X-Name-First: Banjo Author-X-Name-Last: Roxas Author-Name: Doren Chadee Author-X-Name-First: Doren Author-X-Name-Last: Chadee Title: Effects of intra- and inter-team dynamics on organisational learning: role of knowledge-sharing capability Abstract: This research investigates the moderating role of knowledge-sharing capability on the effects of team dynamics on organisational learning by decomposing team dynamics into two types, namely, intra-team and inter-team dynamics. Using structural equation modelling techniques and data from a large-scale survey of employees in Australia, it is shown that inter-team dynamics has a larger direct effect on organisational learning compared with intra-team dynamics. However, when taking the moderating effects of knowledge-sharing capability into consideration, intra-team dynamics contribute more to organisational learning. The findings suggest that knowledge-sharing capability is more critical within teams rather than between teams in enhancing organisational learning. The implications of these findings for knowledge management research and practice are fully discussed. Journal: Knowledge Management Research & Practice Pages: 146-154 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/kmrp.2015.15 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.15 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:146-154 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945509_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Xiao-Shan Yap Author-X-Name-First: Xiao-Shan Author-X-Name-Last: Yap Author-Name: Rajah Rasiah Author-X-Name-First: Rajah Author-X-Name-Last: Rasiah Title: Catching up and leapfrogging in a high-tech manufacturing industry: towards a firm-level taxonomy of knowledge accumulation Abstract: Latecomer firms from emerging economies upgrade their technological capabilities by providing original equipment manufacturer (OEM) services to multi-national enterprises from advanced countries and extend their role across the global value chains. Existing firm-level taxonomies of knowledge accumulation cannot explain why most latecomer firms fail to transit to advanced levels in high-tech manufacturing industries. The proposed framework combines firm-level taxonomy of knowledge accumulation with catch-up trajectory to argue that, under the knowledge regime of a high-tech manufacturing industry, latecomers’ learning experience differs from those as posited by previous studies. Using the integrated circuit industry as the empirical anchor, this paper shows that firms undergo ‘critical transition’ in learning which involves sustainable innovative capacity and momentum-generation to reach the advanced level. It shows how OEMs build knowledge to leapfrog incumbents without competing with their branded customers. Throughout the process, inter-firm collaboration and open innovation are critical sources of knowledge. Journal: Knowledge Management Research & Practice Pages: 114-129 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/kmrp.2015.21 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.21 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:114-129 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945510_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Aykut Göksel Author-X-Name-First: Aykut Author-X-Name-Last: Göksel Author-Name: Belgin Aydıntan Author-X-Name-First: Belgin Author-X-Name-Last: Aydıntan Title: How can tacit knowledge be shared more in organizations? A multidimensional approach to the role of social capital and locus of control Abstract: This multidimensional study looks at the influence of social capital and internal vs external locus of control on tacit knowledge-sharing intention and behaviour, and the relationship between the two. The relations studied within the framework of the proposed model are tested by regression analyses. The findings indicate that social capital and its basic structural, cognitive, and relational dimensions tend to increase tacit knowledge-sharing intention, which gradually turns into behaviour because, according to Ajzen’s theory of planned behaviour, behavioural intention is the immediate antecedent to behaviour (or according to Ajzen’s theory of planned behaviour, a person’s intention to perform a behaviour increases as subjective norms become more favourable). It is further concluded that having an internal locus of control increases both the intentions and behaviour, whereas external locus of control only increases the behaviour. The study also concludes that tacit knowledge-sharing intention gradually turns into sharing behaviour. The study is considered to contribute to the field of knowledge management in various ways. In this study a multidimensional survey of 42 questions was used to investigate the research topic and its sub-dimensions, and the data were collected via face-to-face interviews. The population of the study was 106 nursing students, and all components of the research universe were reached. It was found that social capital positively affects and increases tacit knowledge-sharing intentions and behaviour. A research model based on the conceptual framework was developed and research questions were addressed by means of this model and the findings. Journal: Knowledge Management Research & Practice Pages: 34-44 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/kmrp.2015.22 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.22 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:34-44 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945511_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Cindy Qin Author-X-Name-First: Cindy Author-X-Name-Last: Qin Author-Name: Yue Wang Author-X-Name-First: Yue Author-X-Name-Last: Wang Author-Name: Prem Ramburuth Author-X-Name-First: Prem Author-X-Name-Last: Ramburuth Title: The impact of knowledge transfer on MNC subsidiary performance: does cultural distance matter? Abstract: Despite research on how multinational corporations (MNCs) manage knowledge transfer across national borders, little is known about the implications of such transfer on subsidiary performance and the intervening influence of cultural distance. This is an important topic because effective knowledge management in terms of performance outcome is crucial for MNCs to build competitive advantage. This paper tackles the topic by developing hypotheses to examine the interactive effects of cultural distance and knowledge transfer within MNCs on subsidiary performance. Our empirical study with China-based MNC subsidiaries in the IT industry shows that knowledge transfer is significantly and positively related to subsidiary performance, while cultural distance is significantly and negatively associated with subsidiary performance. In addition, we found that cultural distance moderates the knowledge transfer-subsidiary performance relationship. Specifically, cultural distance weakens the positive relationship in knowledge inflows, but enhances the positive relationship in knowledge outflows, and different directions of knowledge transfer, interacting with cultural distance, have varying effects on subsidiary performance. These findings have important implications for cross-culture knowledge management research and practice. Journal: Knowledge Management Research & Practice Pages: 78-89 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/kmrp.2015.24 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.24 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:78-89 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945512_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jinwon Hong Author-X-Name-First: Jinwon Author-X-Name-Last: Hong Author-Name: One-Ki (Daniel) Lee Author-X-Name-First: One-Ki (Daniel) Author-X-Name-Last: Lee Author-Name: Woojong Suh Author-X-Name-First: Woojong Author-X-Name-Last: Suh Title: Creating knowledge within a team: a socio-technical interaction perspective Abstract: Creating knowledge within a team for developing new products and services is considered a primary means for improving organizational performance. Drawing upon the socio-technical perspective, we investigate the blended effects of social (learning culture, teamwork quality, and knowledge complexity) and technical (IT support) factors on team-level knowledge creation and team performance. We propose a model that features synergetic interactions between social and technical factors in this knowledge creation process. The model was tested by utilizing data from a field survey of industry managers. The results show significant interactions between social and technical factors, which influence team-level knowledge creation and, in turn, team performance. Our findings can be used to develop socio-technical initiatives to enhance the process of creating team-level knowledge within firms. Journal: Knowledge Management Research & Practice Pages: 23-33 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/kmrp.2015.27 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.27 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:23-33 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945513_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jessica Y T Yip Author-X-Name-First: Jessica Y T Author-X-Name-Last: Yip Author-Name: Rongbin W B Lee Author-X-Name-First: Rongbin W B Author-X-Name-Last: Lee Title: Knowledge elicitation practices for organizational development intervention Abstract: Based on a sensemaking methodology and the use of narratives from a case study in a quality assurance department of an electronics manufacturing company, a Group Reflection and Inquiry Protocol (GRIP) technique is developed to solicit judgmental knowledge from the staff of an organization in regard to formulating business strategy. The method combines knowledge elicitation (KE) and organizational development (OD) intervention for the change to be brought about in an organization. An open communication platform is created for the participants, with minimum influence of the consultant, as well as there being no demand for any special expertise of the consultant or researcher in the OD intervention. Journal: Knowledge Management Research & Practice Pages: 54-67 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/kmrp.2015.28 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.28 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:54-67 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945514_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gregor Diehr Author-X-Name-First: Gregor Author-X-Name-Last: Diehr Author-Name: Stefan Wilhelm Author-X-Name-First: Stefan Author-X-Name-Last: Wilhelm Title: Knowledge marketing: How can strategic customers be utilised for knowledge marketing in knowledge-intensive SMEs? Abstract: This study aims to analyse the use of various forms of “knowledge utilisation” to integrate strategic customer knowledge in order to be one step ahead of the market and competitors. For this purpose, premises, processes, and factors are highlighted, which are essential to incorporate the knowledge of strategic customers into the knowledge base of knowledge-intensive small- to medium-sized enterprises (SME) and therefore contribute to the commercialisation of knowledge-intensive products as well as services. Here a knowledge marketing strategy may support the commercial exploitation of these products and services. Since research and literature in the field of knowledge marketing (especially in knowledge-intensive SMEs) is still scarce, the authors regard a qualitative research approach as appropriate. In the analysed cases, three necessary processes have been identified: (1) Developing knowledge networks, (2) solving customer problems, and (3) possessing the absorptive capacity to understand and integrate customer knowledge. Journal: Knowledge Management Research & Practice Pages: 12-22 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/s41275-016-0039-1 File-URL: http://hdl.handle.net/10.1057/s41275-016-0039-1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:12-22 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945515_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Amir Zakery Author-X-Name-First: Amir Author-X-Name-Last: Zakery Author-Name: Abbas Afrazeh Author-X-Name-First: Abbas Author-X-Name-Last: Afrazeh Title: Analysing intellectual capital management and growth based on dynamic modelling Abstract: The management of intellectual capital (IC) resources increases organizational value creation capacities. The aim of this study is to present an algorithm for analysing IC management with an emphasis on the recognition and modelling of growth mechanisms for strategic resources. Intensive interactions among different tangible and intangible assets turn organizations into complex systems of highly interrelated resources; therefore, a systems approach is adopted, and a causal loop diagram is used to model resource interaction feedback structures. The development and analysis of the resource interactions model is explained through a practical algorithm that reveals different dimensions of resource deployment, including the potential value of resources, utilization of resources in key business processes, and mechanisms responsible for the sustained growth of strategic resources. The proposed algorithm was used to examine a telecommunication company. We show that there are no growth mechanisms for certain strategic resources. To activate the growth of such strategic resources, several feedback loops are recognized and related initiatives are proposed. Journal: Knowledge Management Research & Practice Pages: 101-113 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/s41275-016-0040-8 File-URL: http://hdl.handle.net/10.1057/s41275-016-0040-8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:101-113 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945516_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Michele Grimaldi Author-X-Name-First: Michele Author-X-Name-Last: Grimaldi Author-Name: Vincenzo Corvello Author-X-Name-First: Vincenzo Author-X-Name-Last: Corvello Author-Name: Andrea De Mauro Author-X-Name-First: Andrea Author-X-Name-Last: De Mauro Author-Name: Emanuela Scarmozzino Author-X-Name-First: Emanuela Author-X-Name-Last: Scarmozzino Title: A systematic literature review on intangible assets and open innovation Abstract: Despite the growing interest, Open Innovation (OI) in Intangible Assets (IAs) research is still fragmented and displays a limited contextual focus. This paper aims to provide a clearer view of these issues and represents a first step toward filling such research gap. A systematic literature review and a synthesis of high-quality contributions with a focus on a general overview of research on OI and IAs in OI processes have been carried out. By critically evaluating the current body of literature and definitions, we have moved a step further toward comprehending the multiple facets of existing research and highlight several promising areas for future development. In particular, we have analyzed the role of IAs in OI practices by selecting a synthesis and a critical review of their different exploitations. We have combined multiple algorithms to produce a clear topical taxonomy of the multiple strands of research lying at the interface of OI and IAs. Journal: Knowledge Management Research & Practice Pages: 90-100 Issue: 1 Volume: 15 Year: 2017 Month: 2 X-DOI: 10.1057/s41275-016-0041-7 File-URL: http://hdl.handle.net/10.1057/s41275-016-0041-7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:1:p:90-100 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945305_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nina Evans Author-X-Name-First: Nina Author-X-Name-Last: Evans Title: Destroying collaboration and knowledge sharing in the workplace: a reverse brainstorming approach Abstract: Organizations in the 21st century find themselves in the culture of collaboration. Collaboration and knowledge sharing are fundamental aspects of problem solving, decision making and innovation, and are therefore vital for success. Some organizational cultures foster collaboration while others actively or inadvertently destroy shared decision-making activities. Reverse brainstorming is a method where participants identify different ways to cause a problem. These negative ideas are then used to stimulate ideas for solving the problem. This paper reports on a reverse brainstorming session during which knowledge management practitioners, consultants and academics generated ideas on how collaboration and knowledge sharing is destroyed in organizations, followed by positive ideas to promote effective, collaborative workplaces. Journal: Knowledge Management Research & Practice Pages: 175-187 Issue: 2 Volume: 10 Year: 2012 Month: 6 X-DOI: 10.1057/kmrp.2011.43 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.43 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:2:p:175-187 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945306_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Christian Ganzert Author-X-Name-First: Christian Author-X-Name-Last: Ganzert Author-Name: Dante P Martinelli Author-X-Name-First: Dante P Author-X-Name-Last: Martinelli Author-Name: Ivete Delai Author-X-Name-First: Ivete Author-X-Name-Last: Delai Title: Intelligence systems methodology: a systemic approach to the organizational intelligence function Abstract: Organizational intelligence can be seen as a function of the viable structure of an organization. With the integration of the Viable System Model and Soft Systems Methodology (systemic approaches of organizational management) focused on the role of the intelligence function, it is possible to elaborate a model of action with a structured methodology to prospect, select, treat and distribute information to the entire organization that improves the efficacy and efficiency of all processes. This combination of methodologies is called Intelligence Systems Methodology (ISM) whose assumptions and dynamics are delimited in this paper. The ISM is composed of two simultaneous activities: the Active Environmental Mapping and the Stimulated Action Cycle. The elaboration of the formal ISM description opens opportunities for applications of the methodology on real situations, offering a new path for this specific issue of systems thinking: the intelligence systems. Journal: Knowledge Management Research & Practice Pages: 141-152 Issue: 2 Volume: 10 Year: 2012 Month: 6 X-DOI: 10.1057/kmrp.2011.44 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.44 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:2:p:141-152 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945307_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Caroline Sargis Roussel Author-X-Name-First: Caroline Author-X-Name-Last: Sargis Roussel Author-Name: François Deltour Author-X-Name-First: François Author-X-Name-Last: Deltour Title: Beyond cross-functional teams: knowledge integration during organizational projects and the role of social capital Abstract: Large organizational projects must integrate the specific and dispersed knowledge of many individuals and groups to succeed. Thus, frequent exchanges between the project team and the organization's members are required. In this context, understanding of the knowledge integration process during cross-functional projects can be enhanced through the conceptual framework of social capital. A qualitative investigation of a French small firm conceptualizes knowledge integration as a three-phase model: collection, interpretation, and assimilation. The case shows that the integration process is cyclical with overlaps and inter-dependencies among the phases. This study leads to refinement of the social capital role in knowledge integration and reveals the dynamics of internal and external facets of social capital. That is, internal and external social capital play differentiated roles depending on the three phases of the knowledge integration process. Finally, the study reveals the co-evolution of social capital and knowledge integration as a resulting long-term effect. Journal: Knowledge Management Research & Practice Pages: 128-140 Issue: 2 Volume: 10 Year: 2012 Month: 6 X-DOI: 10.1057/kmrp.2011.45 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.45 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:2:p:128-140 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945308_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kalsom Salleh Author-X-Name-First: Kalsom Author-X-Name-Last: Salleh Author-Name: Siong Choy Chong Author-X-Name-First: Siong Choy Author-X-Name-Last: Chong Author-Name: Syed Noh Syed Ahmad Author-X-Name-First: Syed Noh Author-X-Name-Last: Syed Ahmad Author-Name: Syed Omar Sharifuddin Syed Ikhsan Author-X-Name-First: Syed Omar Sharifuddin Author-X-Name-Last: Syed Ikhsan Title: Learning and knowledge transfer performance among public sector accountants: an empirical survey Abstract: This research investigates the relationship between learning-related factors and knowledge transfer performance among accountants in a large public sector accounting organization in Malaysia, an area that is relatively under-researched. The Accountant-General's Department under the Ministry of Finance in Malaysia is selected for three reasons: (1) it is known as the knowledge nexus of public sector accounting knowledge and practices; (2) it has a large pool of professional intellects, that is, accountants; and (3) it is in the process of implementing knowledge management (KM). A survey questionnaire was designed to collect data from the accountants. The outcomes from factor analysis and multiple regression analysis provide some empirical support to the proposed relationship. The findings contribute to both research and practice from the perspective of future KM implementation strategy in a public sector accounting organization. The findings are discussed and recommendations are provided before concluding the paper. Journal: Knowledge Management Research & Practice Pages: 164-174 Issue: 2 Volume: 10 Year: 2012 Month: 6 X-DOI: 10.1057/kmrp.2011.46 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.46 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:2:p:164-174 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945309_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Juan-Gabriel Cegarra-Navarro Author-X-Name-First: Juan-Gabriel Author-X-Name-Last: Cegarra-Navarro Author-Name: Antonio Luís Gamo Sánchez Author-X-Name-First: Antonio Luís Gamo Author-X-Name-Last: Sánchez Author-Name: José Luis Moreno Cegarra Author-X-Name-First: José Luis Moreno Author-X-Name-Last: Cegarra Title: Creating patient e-knowledge for patients through telemedicine technologies Abstract: The deployment of telemedicine technologies has given home care units the means to generate ongoing improvements in accuracy and timeliness in order to meet dynamic patient demands and sustain their competitive edges. This study examines crucial links between telemedicine technologies and the existence and enhancement of patient electronic knowledge (e-knowledge) through an empirical investigation of 252 patients of a Hospital-in-the-Home Unit (HHU) within a Spanish regional hospital. To this end, a structural equation model, validated by the factor analysis of these patients is included. To HHU managers, this study offers a set of guidelines to understand the role of organisational learning processes in patient e-knowledge and telemedicine technologies. Our findings support that the relationship between organisational learning and patient e-knowledge can be mediated by telemedicine technologies. Journal: Knowledge Management Research & Practice Pages: 153-163 Issue: 2 Volume: 10 Year: 2012 Month: 6 X-DOI: 10.1057/kmrp.2011.47 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.47 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:2:p:153-163 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945310_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 103-105 Issue: 2 Volume: 10 Year: 2012 Month: 6 X-DOI: 10.1057/kmrp.2012.12 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.12 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:2:p:103-105 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945311_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alexander Mikroyannidis Author-X-Name-First: Alexander Author-X-Name-Last: Mikroyannidis Author-Name: Babis Theodoulidis Author-X-Name-First: Babis Author-X-Name-Last: Theodoulidis Title: A framework for ontology-based temporal modelling of business intelligence Abstract: Ontologies provide the means for supporting business intelligence (BI) and information management through the interpretation of unstructured content. On the basis of the semantics of ontologies, information can be extracted from natural language texts, and on a further level of processing knowledge that facilitates BI can be discovered. However, in order to act this way, ontologies need to be properly modelled and evolved so that they are constantly aligned with changes that occur in the real world. This paper presents a framework for modelling the temporal aspects of a semantic knowledge base with direct impact on the BI process. Journal: Knowledge Management Research & Practice Pages: 188-199 Issue: 2 Volume: 10 Year: 2012 Month: 6 X-DOI: 10.1057/kmrp.2012.2 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:2:p:188-199 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945312_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: James M Bloodgood Author-X-Name-First: James M Author-X-Name-Last: Bloodgood Author-Name: Michael A Chilton Author-X-Name-First: Michael A Author-X-Name-Last: Chilton Title: Performance implications of matching adaption and innovation cognitive style with explicit and tacit knowledge resources Abstract: Some organizations are more effective at using their knowledge resources than are others, and this can lead to performance differences among organizations with equivalent resources. One aspect of organizations that helps to explain differences in effective use of organizational resources is the cognitive styles of organization members. We propose that a better matching of cognitive style and knowledge resources will improve organizational performance through improved knowledge resource utilization. In particular, and based on adaption-innovation theory (Kirton, 1976), we propose that teams of individuals with an adaptor cognitive style will perform better when explicit knowledge is available and teams of individuals with an innovator cognitive style will perform better when tacit knowledge is available. In addition, when there are significant differences in cognitive styles among a team of organizational members we suggest that training can improve the successful use of available organizational knowledge resources. Journal: Knowledge Management Research & Practice Pages: 106-117 Issue: 2 Volume: 10 Year: 2012 Month: 6 X-DOI: 10.1057/kmrp.2012.3 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:2:p:106-117 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945313_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eleftheria Vasileiadou Author-X-Name-First: Eleftheria Author-X-Name-Last: Vasileiadou Title: Research teams as complex systems: implications for knowledge management Abstract: The recent increase in research collaboration creates the need to better understand the interaction between individual researchers and the collaborative team. The paper elaborates the conceptualisation of research teams as complex systems which emerge out of the local interactions of individual members operating in their local research groups, and which exhibit different dynamics: the local, the global dynamics, and the contextual dynamics. A model of research teams as complex systems is also introduced. This conceptualisation provides unique insights on management of distributed research teams: (a) the internal operations of some teams are more sensitive to external events than others; (b) conflicts emerge as a mismatch of management structures at the different levels in which a team operates; and (c) teams of high complexity have additional coordination needs, which can be fulfilled by the use of information and communication technologies. Recommendations are drawn for the use of a complex adaptive systems model in the field of knowledge management. Journal: Knowledge Management Research & Practice Pages: 118-127 Issue: 2 Volume: 10 Year: 2012 Month: 6 X-DOI: 10.1057/kmrp.2012.4 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:2:p:118-127 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945468_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ettore Bolisani Author-X-Name-First: Ettore Author-X-Name-Last: Bolisani Author-Name: Enrico Scarso Author-X-Name-First: Enrico Author-X-Name-Last: Scarso Author-Name: Luca Giuman Author-X-Name-First: Luca Author-X-Name-Last: Giuman Title: Knowledge management in client–supplier relationship: emergent vs deliberate approach in small KIBS Abstract: It is often argued that small–medium enterprises (SMEs) do not manage knowledge the same way as large firms, but may need appropriate approaches to capture and exploit external knowledge effectively. This paper compares two opposite approaches to knowledge management (KM): one is called ‘deliberate’ or ‘planned’, and the other ‘emergent’. These approaches are analysed with reference to the management of knowledge pertaining to client–supplier relationships, which are particularly important in the case of small companies providing knowledge-intensive business services (KIBS). A case study of a small KIBS company is illustrated, which has developed two different projects, based on different approaches to KM, for managing knowledge referring to clients. The case shows that, for a small company, an emergent approach to KM can be more suitable than a deliberate one for managing such knowledge. The implications of this result for KM research and practice are then examined. Journal: Knowledge Management Research & Practice Pages: 178-185 Issue: 2 Volume: 14 Year: 2016 Month: 5 X-DOI: 10.1057/kmrp.2015.11 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.11 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:2:p:178-185 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945469_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Roberto Cerchione Author-X-Name-First: Roberto Author-X-Name-Last: Cerchione Author-Name: Emilio Esposito Author-X-Name-First: Emilio Author-X-Name-Last: Esposito Author-Name: Maria Rosaria Spadaro Author-X-Name-First: Maria Rosaria Author-X-Name-Last: Spadaro Title: A literature review on knowledge management in SMEs Abstract: This paper provides a systematic review of the literature on knowledge management (KM) in small and medium enterprises (SMEs) and SME networks. The main objective is to highlight the state-of-the-art of KM from the management point of view in order to identify relevant research gaps. The review highlights that in recent years the trend of papers on the topic is growing and involves a variety of approaches, methodologies and models from different research areas. The vast majority of papers analysed focus on the topic of KM in the SME while there are only few papers analysing KM in networks populated by SMEs. The content analysis of the papers highlights six areas of investigation from which were derived ten research questions concerning three perspectives: the factors affecting KM; the impact of KM on firm’s performance; the knowledge management systems. Journal: Knowledge Management Research & Practice Pages: 169-177 Issue: 2 Volume: 14 Year: 2016 Month: 5 X-DOI: 10.1057/kmrp.2015.12 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.12 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:2:p:169-177 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945470_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marco Bettiol Author-X-Name-First: Marco Author-X-Name-Last: Bettiol Author-Name: Valentina De Marchi Author-X-Name-First: Valentina Author-X-Name-Last: De Marchi Author-Name: Eleonora Di Maria Author-X-Name-First: Eleonora Author-X-Name-Last: Di Maria Title: Developing capabilities in new ventures: a knowledge management approach Abstract: On the basis of a knowledge management perspective, this paper expands the literature on new ventures’ capabilities by considering how these firms fill knowledge gaps and develop the technological, marketing, management, and ICT capabilities they need to compete. In particular, this paper investigates the role of networks in these dynamics. Although new technology-based firms have great potential to introduce innovative products into the market, they might suffer from more critical knowledge gaps and capability weaknesses than established firms. The results of a quantitative investigation of an original data set of more than 400 Italian new ventures specializing in high-tech industries show that these firms acquire knowledge to support their capability growth mainly through the management of intense relations with multiple external sources of knowledge. In addition, capability development is supported by the variety of founders’ industry experience and the presence of young graduates among the founding team. Journal: Knowledge Management Research & Practice Pages: 186-194 Issue: 2 Volume: 14 Year: 2016 Month: 5 X-DOI: 10.1057/kmrp.2015.16 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.16 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:2:p:186-194 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945471_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lara Agostini Author-X-Name-First: Lara Author-X-Name-Last: Agostini Title: Learning how to implement and manage SME marketing networks: a qualitative analysis Abstract: The theme of SME marketing networks acquires high relevance because of their positive influence over internationalization and market competitiveness. Within this stream of research, how partners learn to implement and manage collaborations has received little attention. This article aims to bridge this gap, first, by analysing the mechanisms partners use throughout their learning process, and, second, by investigating whether this learning process may have an association with the network ability to explore new market opportunities, which is the ultimate objective of SMEs willing to overcome the liability of smallness. The results of this article unveils the different structures, processes and tools, which are used to create new knowledge on how to implement and manage SME marketing networks; furthermore, it suggests that an effective learning process may have a positive association with the exploration of new market opportunities through networks. Journal: Knowledge Management Research & Practice Pages: 225-235 Issue: 2 Volume: 14 Year: 2016 Month: 5 X-DOI: 10.1057/kmrp.2015.17 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.17 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:2:p:225-235 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945472_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Emilio Esposito Author-X-Name-First: Emilio Author-X-Name-Last: Esposito Author-Name: Pietro Evangelista Author-X-Name-First: Pietro Author-X-Name-Last: Evangelista Title: Knowledge management in SME networks Abstract: The objective of this paper is to investigate the role of knowledge management (KM) in networks participated by small firms. To achieve this objective, the literature on KM in small firms has been reviewed. A research question has been defined and addressed through a questionnaire survey conducted in a small firms network. The findings indicate that the surveyed companies perceive the strategic value of KM and adopt several systems even if its adoption is constrained by a number of barriers. The results suggest that firms investigated need to adopt advanced KM systems to manage knowledge more effectively at network level. The evidences also indicate that the surveyed firms are willing to adopt a platform supporting the sharing and exchange of knowledge in the network with a positive impact on innovation processes and the exploitation of market opportunities. The paper outlines some managerial implications as well as avenues for further research. Journal: Knowledge Management Research & Practice Pages: 204-212 Issue: 2 Volume: 14 Year: 2016 Month: 5 X-DOI: 10.1057/kmrp.2015.18 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.18 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:2:p:204-212 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945473_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Pilar Fidel Author-X-Name-First: Pilar Author-X-Name-Last: Fidel Author-Name: Amparo Cervera Author-X-Name-First: Amparo Author-X-Name-Last: Cervera Author-Name: Walesska Schlesinger Author-X-Name-First: Walesska Author-X-Name-Last: Schlesinger Title: Customer’s role in knowledge management and in the innovation process: effects on innovation capacity and marketing results Abstract: Scholars have acknowledged customer knowledge management (CKM) as a key strategic resource for improving innovation and supporting long-term customer relationship management. This study provides a deeper understanding of the internal antecedents of business innovation capacity overcoming previous approaches. A model that had not previously been tested was used to analyse the role of customer collaboration and CKM – measured as a second-order construct – in innovation processes and marketing results. To test the model, structural equation modelling (partial least squares) was applied to a random sample of 210 Spanish companies. Results confirm that CKM and customer collaboration are antecedents of innovation capacity and marketing results. Furthermore, the effect of CKM is greater than the effect of customer collaboration. This paper provides a basis for managers to encourage innovation in their companies and explains how managers can improve marketing results. Journal: Knowledge Management Research & Practice Pages: 195-203 Issue: 2 Volume: 14 Year: 2016 Month: 5 X-DOI: 10.1057/kmrp.2015.19 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.19 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:2:p:195-203 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945474_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marina Letonja Author-X-Name-First: Marina Author-X-Name-Last: Letonja Author-Name: Mojca Duh Author-X-Name-First: Mojca Author-X-Name-Last: Duh Title: Knowledge transfer in family businesses and its effects on the innovativeness of the next family generation Abstract: Processes of transferring, interacting, sharing and converting knowledge are of crucial importance in any firm due to their influence on innovations. These processes are especially challenging during the family business succession. A theory-building qualitative study was undertaken to extend our understanding of the dynamics of the knowledge transfer process and its effects on the successor’s innovativeness. The findings of the in-depth analysis of 10 family SMEs show that tacit knowledge transferred from a founder to a successor is important but not sufficient for enhancing the successor’s innovativeness. It should be combined with the knowledge gained outside the family business. Several propositions were developed that provide basis for future confirmatory research and have implications for practice by providing useful findings to key stakeholders in family businesses as well as to professionals dealing with innovativenness, knowledge transfer and creation in family businesses. Journal: Knowledge Management Research & Practice Pages: 213-224 Issue: 2 Volume: 14 Year: 2016 Month: 5 X-DOI: 10.1057/kmrp.2015.25 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.25 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:2:p:213-224 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945475_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Roberto Grandinetti Author-X-Name-First: Roberto Author-X-Name-Last: Grandinetti Title: Absorptive capacity and knowledge management in small and medium enterprises Abstract: Studies on knowledge management have generated an awareness that it is fundamentally important for small- and medium-sized enterprises (SMEs) to be able to exploit sources of knowledge outside the firm by means of external relationships, but this understanding has not been followed up by an adequate theoretical and empirical research effort to analyse the role of relationships in an SME’s knowledge management processes. The present contribution first sketches this gap on the grounds of the available literature reviews. Then it proposes a framework – focusing the concept of absorptive capacity – with a view to filling this theoretical gap. Finally, based on the proposed framework, two specific topics of considerable importance to SMEs are discussed: (i) how capabilities are developed in the start-up phase of a new venture; and (ii) knowledge processes in geographical clusters. Journal: Knowledge Management Research & Practice Pages: 159-168 Issue: 2 Volume: 14 Year: 2016 Month: 5 X-DOI: 10.1057/kmrp.2016.2 File-URL: http://hdl.handle.net/10.1057/kmrp.2016.2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:2:p:159-168 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945332_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kostas Ergazakis Author-X-Name-First: Kostas Author-X-Name-Last: Ergazakis Author-Name: Kostas Metaxiotis Author-X-Name-First: Kostas Author-X-Name-Last: Metaxiotis Author-Name: Dimitris Askounis Author-X-Name-First: Dimitris Author-X-Name-Last: Askounis Title: Knowledge-based development research: a comprehensive literature review 2000–2010 Abstract: The purpose of this paper is first, to adapt an existing methodological framework for conducting a comprehensive literature review on an empirical phenomenon based on a vast amount of papers published. Second, to use this framework to gain an understanding of the current state of the Knowledge-Based Development (KBD) research field; and third, based on the literature review, to develop a conceptual framework identifying areas of concern with regard to KBD. For this purpose, abstracts from more than 150 peer-reviewed journal publications from 2000 to 2010 have been analysed according to journal, authors and year of publication, and further categorized into research discipline, research topic and methods used. To the best knowledge of authors, there is no other literature review of the KBD field, based on such an analytical and comprehensive approach. The findings of the literature study, the structured methodological framework for comprehensive literature review and the conceptual framework identifying different areas of concern are believed to be useful for other researchers in their effort to obtain an overview of the evolution of the KBD research field. Journal: Knowledge Management Research & Practice Pages: 78-91 Issue: 1 Volume: 11 Year: 2013 Month: 2 X-DOI: 10.1057/kmrp.2012.11 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.11 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:1:p:78-91 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945333_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: G Anthony Gorry Author-X-Name-First: G Anthony Author-X-Name-Last: Gorry Author-Name: Robert A Westbrook Author-X-Name-First: Robert A Author-X-Name-Last: Westbrook Title: Customers, knowledge management, and intellectual capital Abstract: A modern business is a knowledge business. What it can do depends on what it knows, the preponderance of which resides in the skills of employees, their experiences, insights and intuitions, and their relationships. Knowledge management has therefore increasingly recognized workers as important contributors to the intellectual capital of businesses. Customers, too, can add to what companies know, but to learn from them, businesses must listen attentively to what they have to say. Unfortunately, an increasing reliance on technology impedes conversations between companies and those they serve to the detriment of both. By expanding the scope of its knowledge management effort to include its customers, however, a company can gain new knowledge to bolster its service, improve its operation, and accelerate its innovation. Much of what has been learned about gathering knowledge in the workplace can facilitate this undertaking. Journal: Knowledge Management Research & Practice Pages: 92-97 Issue: 1 Volume: 11 Year: 2013 Month: 2 X-DOI: 10.1057/kmrp.2012.14 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.14 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:1:p:92-97 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945334_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Julia Nieves Author-X-Name-First: Julia Author-X-Name-Last: Nieves Author-Name: Javier Osorio Author-X-Name-First: Javier Author-X-Name-Last: Osorio Title: The role of social networks in knowledge creation Abstract: It is a basic principle of literature that social networks allow their members to access new knowledge. The exchange and combination of knowledge that these networks provide is widely recognized as an antecedent of knowledge creation. By reviewing the main contributions of literature that link social networks to knowledge creation and innovation, we intend to explore how different types of networks, as well as the different dimensions of their social capital, influence innovative performance. An exhaustive coverage of prior literature has been carried out in order to locate all the relevant previous work. The analysis shows up the complex relationship between social networks’ diverse facets and their members’ capacity to create knowledge. The strategies defined for knowledge searching can condition which is the most appropriate type of network. In turn, the type of network can determine the most suitable structural and relational embeddedness. Hence, the decision to participate in social networks requires taking into consideration the different environments of these networks and also the singular aspects they present. Journal: Knowledge Management Research & Practice Pages: 62-77 Issue: 1 Volume: 11 Year: 2013 Month: 2 X-DOI: 10.1057/kmrp.2012.28 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.28 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:1:p:62-77 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945335_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nada Matta Author-X-Name-First: Nada Author-X-Name-Last: Matta Author-Name: Guillaume Ducellier Author-X-Name-First: Guillaume Author-X-Name-Last: Ducellier Author-Name: Chaker Djaiz Author-X-Name-First: Chaker Author-X-Name-Last: Djaiz Title: Traceability and structuring of cooperative knowledge in design using PLM Abstract: Expertise represents important capital in a company. The loss of this kind of knowledge has pushed companies to look for a means to capitalize on it so as to use in the future. In the design domain, many companies usually learn from previous similar experience, the designers develop an existing solution, or try to rework an old solution in order to adapt it to a new requirement. This tendency to reuse old solutions is strengthened by constraints of time, efficiency and search for maximum reliability. Therefore, the importance of the capitalization of design project knowledge is increasing more and more. This paper presents techniques to acquire and represent this type of knowledge in a design project memory, using Product Lifecycle Management platforms. Journal: Knowledge Management Research & Practice Pages: 53-61 Issue: 1 Volume: 11 Year: 2013 Month: 2 X-DOI: 10.1057/kmrp.2012.38 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.38 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:1:p:53-61 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945336_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mark Addleson Author-X-Name-First: Mark Author-X-Name-Last: Addleson Title: Will the real story of collaboration please stand up so we can see it properly? Abstract: There are two stories about collaboration in knowledge management. In one, about moving knowledge, information, and data around, collaboration has to do with getting these to the right people at the right time and solving problems efficiently. Management relies heavily on tools to see that this happens. This narrative, the product of a management mindset, is the ‘view from the top’. In the other story, a ‘view from practice’, people get things done by ‘sharing knowledge’. When they collaborate, they make meaning together. Distinguishing between these views, I pry apart narratives that are invariably intertwined but rest on incompatible ideas about knowledge and what you do with it. The view from practice reveals the ‘real’ story of collaboration. Knowledge-work consists mostly of people (self-)organizing. Talking together, engaged in deciding what to do, they come to know (i.e., understand) the issues they are dealing with and, in the same breath, co-create their work. Journal: Knowledge Management Research & Practice Pages: 32-40 Issue: 1 Volume: 11 Year: 2013 Month: 2 X-DOI: 10.1057/kmrp.2012.41 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.41 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:1:p:32-40 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945337_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Michel Grundstein Author-X-Name-First: Michel Author-X-Name-Last: Grundstein Title: Towards a technological, organizational, and socio-technical well-balanced KM initiative strategy: a pragmatic approach to knowledge management Abstract: In this article, we follow a pragmatic approach of knowledge management (KM) that is deeply rooted in our experience within a large industrial company. Besides, referring to the concept of ‘commensurability of individuals' interpretative frameworks’, we argue that knowledge is not manageable as if it was data or information. That induces us to review the hierarchical view of ‘data, information, and knowledge’, and to propose a model (DITEK) that attempts to describe the transformation process from data to information and from information to tacit and explicit knowledge. Furthermore, we set forth three postulates that change the technological approach of KM, and we suggest a pragmatic definition of KM. This pragmatic vision is supported by our Model for General Knowledge Management within the Enterprise described in the article. It assists in conceiving a technological, organizational, and socio-technical well-balanced KM initiatives strategy. Journal: Knowledge Management Research & Practice Pages: 41-52 Issue: 1 Volume: 11 Year: 2013 Month: 2 X-DOI: 10.1057/kmrp.2012.43 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.43 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:1:p:41-52 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945338_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paola Di Maio Author-X-Name-First: Paola Author-X-Name-Last: Di Maio Title: Knowledge objects as shared system representation Abstract: Given the availability and ample choice of methods, processes, tools and environments for sharing knowledge on the web – 20 years of research has yielded a vast body of literature – it is surprising that the adoption of knowledge sharing artefacts designed to optimise knowledge exchange on the web is still limited. In related work, a systematic review of publicly funded systems engineering (SE) research in the United Kingdom is undertaken, the outcomes of which contribute to motivating the ongoing search for simple standardised shared knowledge representations and formalisation mechanisms. This paper defines knowledge objects (KOs) as identified in the literature, and explores their role as a possible codification method for facilitating and reducing the costs associated with knowledge sharing of system knowledge. The paper suggests that KO architectures should aim to integrate various knowledge types, and provides two KO outlines, system knowledge object (SKO) and systems engineering knowledge object (SEKO), together with suggestions for future work. Journal: Knowledge Management Research & Practice Pages: 23-31 Issue: 1 Volume: 11 Year: 2013 Month: 2 X-DOI: 10.1057/kmrp.2012.45 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.45 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:1:p:23-31 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945339_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gary R Oliver Author-X-Name-First: Gary R Author-X-Name-Last: Oliver Title: A tenth anniversary assessment of Davenport and Prusak (1998/2000) Working Knowledge: Practitioner approaches to knowledge in organisations Abstract: Davenport and Prusak's Working Knowledge is aimed at practitioners. The tenth anniversary of the paperback edition of Davenport and Prusak's Working Knowledge is evaluated using two approaches. First, a practitioner view of knowledge management (KM) is examined from two lenses: the authors’ definition of knowledge and their view of knowledge processes for knowledge sharing or hoarding. The second approach considers their advice to ensure that knowledge is neither mismanaged nor unmanaged in organisations (p. xxi). Davenport and Prusak's advice takes three forms. First, they provide a rationale for knowledge sharing based around its value when lost. Second, they provide advice on the processes that facilitate knowledge sharing. Third, they reinforce the continuing importance of organisational values. At a time when the cost pressures facing contemporary businesses reduce funds available for technological codification of knowledge and knowledge-supporting activities, Working Knowledge reminds us that knowledge involves individuals making judgements and providing insights. However, the continuing lack of a clear definition of knowledge makes for difficulties in gaining acceptance for KM and knowledge practices. Journal: Knowledge Management Research & Practice Pages: 10-22 Issue: 1 Volume: 11 Year: 2013 Month: 2 X-DOI: 10.1057/kmrp.2012.60 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.60 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:1:p:10-22 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945340_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Vincent Ribière Author-X-Name-First: Vincent Author-X-Name-Last: Ribière Author-Name: Christian Walter Author-X-Name-First: Christian Author-X-Name-Last: Walter Title: 10 years of KM theory and practices Abstract: Celebrating the first decade of Knowledge Management Research & Practice, this paper aims to provide a keyword frequency and content analysis of all 235 journal articles published in the journal between 2003 and 2012. The main knowledge management themes and concepts published over the past 10 years are presented and discussed. Journal: Knowledge Management Research & Practice Pages: 4-9 Issue: 1 Volume: 11 Year: 2013 Month: 2 X-DOI: 10.1057/kmrp.2012.64 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.64 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:1:p:4-9 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945341_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-3 Issue: 1 Volume: 11 Year: 2013 Month: 2 X-DOI: 10.1057/kmrp.2013.1 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:1:p:1-3 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1801363_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paul Jones Author-X-Name-First: Paul Author-X-Name-Last: Jones Author-Name: Vanessa Ratten Author-X-Name-First: Vanessa Author-X-Name-Last: Ratten Title: Knowledge spillovers and entrepreneurial ecosystems Abstract: Knowledge spillovers and entrepreneurial ecosystems are amongst the most popular emerging research topic areas due to their theoretical and practical relevance. The aim of this article is to discuss the reason for embedding a knowledge management perspective within the entrepreneurial ecosystem literature. This enables an identification of the types of knowledge relevant for entrepreneurship and how to cultivate an entrepreneurial ecosystem. By focusing on the intersection of knowledge and entrepreneurship within an ecosystem environment, it enables a more holistic understanding of the diversity required to enable creativity to develop. Thereby leading to a more progressive theory of knowledge spillovers that embeds a more blatant ecosystem view. This helps to move the literature forward and provides new ways of thinking about knowledge spillovers and entrepreneurial ecosystems. The articles conclude by summarising the articles in the special journal issue and provides suggestions for future research. Journal: Knowledge Management Research & Practice Pages: 1-7 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2020.1801363 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1801363 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:1-7 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1701964_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Qi Kang Author-X-Name-First: Qi Author-X-Name-Last: Kang Author-Name: Hongbo Li Author-X-Name-First: Hongbo Author-X-Name-Last: Li Author-Name: Yuanyuan Cheng Author-X-Name-First: Yuanyuan Author-X-Name-Last: Cheng Author-Name: Sascha Kraus Author-X-Name-First: Sascha Author-X-Name-Last: Kraus Title: Entrepreneurial ecosystems: analysing the status quo Abstract: Entrepreneurial ecosystem is an emerging field that prioritises in-depth discussions of the sustainable development of entrepreneurship. Scientometric analysis of the results of entrepreneurial ecosystem research helps understand the dynamics and development trends, providing new ideas for research on the sustainable development of entrepreneurial activities. This study conducts a quantitative examination of the development status of entrepreneurial ecosystem research using scientometric analysis and 286 articles focusing on entrepreneurial ecosystems. We identified the most influential institutions, authors, journals, references, betweenness centrality, as well as disciplines and topics in the field. Our paper summarises the literature on the entrepreneurial ecosystem from the perspective of scientometrics, analyses the research dynamics, and provides a foundation for future research on entrepreneurial ecosystems. Journal: Knowledge Management Research & Practice Pages: 8-20 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2019.1701964 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1701964 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:8-20 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1751571_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sónia De Brito Author-X-Name-First: Sónia Author-X-Name-Last: De Brito Author-Name: João Leitão Author-X-Name-First: João Author-X-Name-Last: Leitão Title: Mapping and defining entrepreneurial ecosystems: a systematic literature review Abstract: This paper carries out a systematic literature review on Entrepreneurial Ecosystems (EEs). In complying with the research protocol, after validating 1122 publications, the year in which the greatest number of publications was recorded, the journals publishing most, the authors with the greatest number of articles and the most cited articles were all identified. Innovation, clusters and open innovation are revealed to be the most important streams of literature. From an analysis of social networks, word co-occurrence and co-citations, and cluster analysis, EEs are defined as a set of interdependent actors and coordinated factors, in order to allow entrepreneurship within a given territory. Here, innovation is considered to reflect a new idea and that clusters originating in the spatial concentration of principal and supporting companies use open innovation combining intentionally internal and external knowledge flows, to accelerate internal innovation and market expansion for the purpose of using innovations externally. Journal: Knowledge Management Research & Practice Pages: 21-42 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2020.1751571 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1751571 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:21-42 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1691473_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Vanessa Ratten Author-X-Name-First: Vanessa Author-X-Name-Last: Ratten Title: Sport entrepreneurial ecosystems and knowledge spillovers Abstract: This study focuses on sport entrepreneurial ecosystems by providing an analysis of how city amenities, culture and internationalisation affect development. Whilst there has been increased interest by policy planners about the impact of entrepreneurship on a region, few studies have specifically examined the sport context. This study explains how entrepreneurship develops from a variety of factors uniquely related to knowledge spillovers resulting from sport including emotional attachment, cultural conditions and societal attitudes. A qualitative research approach is used to analyse stakeholder’s perceptions of knowledge spillovers on entrepreneurial ecosystems. This will enable more sport policies to harness the entrepreneurial spirit of communities. Journal: Knowledge Management Research & Practice Pages: 43-52 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2019.1691473 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1691473 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:43-52 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1740627_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lars Goermar Author-X-Name-First: Lars Author-X-Name-Last: Goermar Author-Name: Roman W. Barwinski Author-X-Name-First: Roman W. Author-X-Name-Last: Barwinski Author-Name: Ricarda B. Bouncken Author-X-Name-First: Ricarda B. Author-X-Name-Last: Bouncken Author-Name: Sven M. Laudien Author-X-Name-First: Sven M. Author-X-Name-Last: Laudien Title: Co-creation in coworking-spaces: boundary conditions of diversity Abstract: Knowledge and collaboration are the basis of value co-creation in coworking-spaces. The unique and flexible settings found in there enable companies and individuals to engage in fruitful discourse. The diversity of participants allows for multisided exchange relationships leading to highly innovative outcomes. Referring to literature on service management and value co-creation we present a qualitative study which analyses under which boundary conditions knowledge exchange and value creation is expected to exceed predictions. We analyse data from 12 coworking-spaces and show that contradictory to established literature, in coworking-spaces there appears to be an optimal degree of diversity regarding individuals’ social background and the knowledge bases. Additionally, we found that a likeminded work ethos between co-workers is crucial for value co-creation, relativising the diversity as driver of co-creation. We also show that participants can take differing, non-pre-determined roles in the process of value co-creation and, contributing to different forms of value creation. Journal: Knowledge Management Research & Practice Pages: 53-64 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2020.1740627 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1740627 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:53-64 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1752120_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ferran Calabuig-Moreno Author-X-Name-First: Ferran Author-X-Name-Last: Calabuig-Moreno Author-Name: Maria Huertas Gonzalez-Serrano Author-X-Name-First: Maria Huertas Author-X-Name-Last: Gonzalez-Serrano Author-Name: Manuel Alonso-Dos-Santos Author-X-Name-First: Manuel Author-X-Name-Last: Alonso-Dos-Santos Author-Name: Ana Gómez-Tafalla Author-X-Name-First: Ana Author-X-Name-Last: Gómez-Tafalla Title: Entrepreneurial ecosystems, knowledge spillovers, and their embeddedness in the sport field: a bibliometric and content analysis Abstract: The aim of this article is to review the emerging research on entrepreneurial ecosystems and knowledge spillovers in general, and in the sport field in particular through bibliometric and content analysis. Thus, a bibliometric analysis of the articles published on the Web of Science has been performed. In the general field, a total of 31 articles were found, while in the sport field, the number was very limited. The evolution of papers published by year, country, and journal were analysed in both fields. Moreover, author co-occurrence analysis and bibliographic coupling were performed for the general field. Then, the content of the articles was analysed to identify the main topics within these research fields. The results highlight that both fields are novel areas of research, with the general field exhibiting great growth, while the sport field is still in its infancy. Finally, future avenues for these fields of research are presented. Journal: Knowledge Management Research & Practice Pages: 65-83 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2020.1752120 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1752120 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:65-83 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1746204_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gareth Huw Davies Author-X-Name-First: Gareth Huw Author-X-Name-Last: Davies Author-Name: Joe Flanagan Author-X-Name-First: Joe Author-X-Name-Last: Flanagan Author-Name: David Bolton Author-X-Name-First: David Author-X-Name-Last: Bolton Author-Name: Sian Roderick Author-X-Name-First: Sian Author-X-Name-Last: Roderick Author-Name: Naomi Joyce Author-X-Name-First: Naomi Author-X-Name-Last: Joyce Title: University knowledge spillover from an open innovation technology transfer context Abstract: University research output is a recognised source of new knowledge in spillover theory, targeted by governments and other stakeholders to support regional economic development. This paper reflects upon the ‘AgorIP’ Technology Transfer initiative, examining how a University can support knowledge spillover within an innovation ecosystem. The paper aims to contribute to understanding of how local characteristics moderate knowledge spillover-supported new enterprise. AgorIP supports entrepreneurship, extending academic traditional technology transfer to also harness health system research output. This paper extends contextual spillover research through university and regional policy, by examining AgorIP’s portfolio of completed projects and current partners. The findings present spatial concentration within the local region, with focus on targeted smart specialisations, including Life Sciences & Health. The post-industrial peripheral nature of the region makes AgorIP’s context of potential interest to others looking to harness the potential of university and other public research organisations in developing knowledge-based enterprise. Journal: Knowledge Management Research & Practice Pages: 84-93 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2020.1746204 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1746204 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:84-93 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1740626_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Antonio Padilla-Meléndez Author-X-Name-First: Antonio Author-X-Name-Last: Padilla-Meléndez Author-Name: Elena Fuster Author-X-Name-First: Elena Author-X-Name-Last: Fuster Author-Name: Nigel Lockett Author-X-Name-First: Nigel Author-X-Name-Last: Lockett Author-Name: Ana Rosa del-Aguila-Obra Author-X-Name-First: Ana Rosa Author-X-Name-Last: del-Aguila-Obra Title: Knowledge spillovers, knowledge filters and entrepreneurial university ecosystems. Emerging role of University-focused venture capital firms Abstract: In this study, we analyse the role played by investment managers from University-focused Venture Capital firms (UVCs) in knowledge spillovers in Entrepreneurial University Ecosystems (EUEs). Data from fifteen in-depth interviews with key agents of the EUEs in England was examined through the lens of the Knowledge Spillover Theory of Entrepreneurship, using Social Network Analysis and qualitative analysis. We identified the emerging role of UVCs as key knowledge intermediaries in developing and sustaining EUEs, concluding that UVCs are key to overcoming knowledge filters and maintaining dynamic relationships over time between entrepreneurial universities and University Spin-off companies. In this paper, we describe how UVCs act as social connectors, facilitating a two-way knowledge and technology exchange necessary in the development and sustainment of EUEs. Journal: Knowledge Management Research & Practice Pages: 94-105 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2020.1740626 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1740626 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:94-105 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1768168_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Carla Martínez-Climent Author-X-Name-First: Carla Author-X-Name-Last: Martínez-Climent Author-Name: Leonardo Mastrangelo Author-X-Name-First: Leonardo Author-X-Name-Last: Mastrangelo Author-Name: Domingo Ribeiro-Soriano Author-X-Name-First: Domingo Author-X-Name-Last: Ribeiro-Soriano Title: The knowledge spillover effect of crowdfunding Abstract: Knowledge exerts a positive indirect effect on the external environment. However, not all innovations are transferred to companies and society to allow such an effect to occur. Given the existence of knowledge filters that prevent the commercialisation of products, entrepreneurship is considered a mechanism for knowledge transfer because ideas are embodied in business creation. The difficulty of attracting funding has been identified as a barrier to commercialising knowledge. This barrier can be lowered using alternative sources of financing such as crowdfunding. Therefore, crowdfunding can help bring to market those ideas whose knowledge spillover has a knock-on effect on society. This article focuses on the role of reward-based crowdfunding in knowledge transfer, innovation and knowledge spillovers. Based on fuzzy-set qualitative comparative analysis of data on 53 entrepreneurs, the empirical results show that the role of investors in reward-based crowdfunding is crucial to enhance entrepreneurs’ ideas and enable the indirect effect of knowledge on society. Journal: Knowledge Management Research & Practice Pages: 106-116 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2020.1768168 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1768168 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:106-116 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1768810_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Josh S. Bendickson Author-X-Name-First: Josh S. Author-X-Name-Last: Bendickson Author-Name: Jennifer G. Irwin Author-X-Name-First: Jennifer G. Author-X-Name-Last: Irwin Author-Name: Birton J. Cowden Author-X-Name-First: Birton J. Author-X-Name-Last: Cowden Author-Name: William Cordell McDowell Author-X-Name-First: William Cordell Author-X-Name-Last: McDowell Title: Entrepreneurial ecosystem knowledge spillover in the face of institutional voids: groups, issues, and actions Abstract: The presence or absence of formal institutions impacts entrepreneurship potential and influences the paths of entrepreneurial ventures. When institutions are lacking or weak, institutional voids may be present. Knowledge spillover can mitigate problems caused by institutional voids by substituting for such voids or through sharing information about navigating these environments. We study the associated impacts on entrepreneurs and entrepreneurship ecosystems and how knowledge spillover is valuable within entrepreneurial ecosystems with institutional voids. Non-institutional drivers of entrepreneurship and examples of specific actions that are taken to stimulate entrepreneurship are also explored as a means of better understanding entrepreneurship activity within weak or failing institutions. To assess knowledge spillover in an entrepreneurial ecosystem with institutional voids, the U.S. city of Detroit, Michigan was selected and a content analysis was conducted using news articles related to “Detroit” and “entrepreneurship” from 2006–2018. The findings present valuable insights for cities or regions facing similar situations. Journal: Knowledge Management Research & Practice Pages: 117-126 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2020.1768810 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1768810 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:117-126 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1777909_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Carla Marques Author-X-Name-First: Carla Author-X-Name-Last: Marques Author-Name: Ana Vanessa Marques Author-X-Name-First: Ana Vanessa Author-X-Name-Last: Marques Author-Name: Vitor Braga Author-X-Name-First: Vitor Author-X-Name-Last: Braga Author-Name: Vanessa Ratten Author-X-Name-First: Vanessa Author-X-Name-Last: Ratten Title: Technological transfer and spillovers within the RIS3 entrepreneurial ecosystems: a quadruple helix approach Abstract: The purpose of this paper is to assess quadruple helix stakeholders’ perception on the implementation of the smart specialisation strategy (RIS3) in the North of Portugal, besides analysing technology transfer (TT) by spillover activities between 2014 and 2017. For the achievement of this goal, a qualitative methodology was followed through semi-structured interviews applied to regional actors of the eight priority domains of RIS3 North of Portugal. Data analysis was performed using Iramuteq software. Our results suggest that regional stakeholder’ motivation to engage in TT were essentially in line with what has been found in other contexts and stakeholders’ perception of the fitness of the RIS3 defined for their region does not match with the RIS3 defined by the policymakers. Our results contribute to (1) bridge the lack of studies focusing on university TT involving QH stakeholders and to (2) identify the real perception of QH actors on the RIS3 process. Journal: Knowledge Management Research & Practice Pages: 127-136 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2020.1777909 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1777909 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:127-136 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1785347_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Giustina Secundo Author-X-Name-First: Giustina Author-X-Name-Last: Secundo Author-Name: Gioconda Mele Author-X-Name-First: Gioconda Author-X-Name-Last: Mele Author-Name: Pasquale Del Vecchio Author-X-Name-First: Pasquale Author-X-Name-Last: Del Vecchio Author-Name: Giacoma Degennaro Author-X-Name-First: Giacoma Author-X-Name-Last: Degennaro Title: Knowledge spillover creation in university-based entrepreneurial ecosystem: the role of the Italian “Contamination Labs” Abstract: This paper contributes to the debate on knowledge spillover in the university-based entrepreneurial ecosystem, with the aim to investigate its role for the development of an entrepreneurial mindset in students. Starting from the literature stream on entrepreneurial university and knowledge spillover entrepreneurship, the paper analyses the process of intentional and unintentional knowledge flows among students, industries, and institutions. Through a case study, the Contamination Lab (CLab@Salento) at the University of Salento in Italy, the paper describes the learning processes activated within an educational programme to create an entrepreneurial mindset in students and analyses the different knowledge flows among the stakeholders populating the local entrepreneurial ecosystem. Findings demonstrated the crucial role of CLab@Salento for intentional and unintentional knowledge spillovers, where knowledge contamination processes such as business idea presentation, open innovation challenge, contamination workshop, enterprise projects, business game, and students@abroad are important vehicles for effective knowledge transfer in an entrepreneurial ecosystem. Journal: Knowledge Management Research & Practice Pages: 137-151 Issue: 1 Volume: 19 Year: 2021 Month: 01 X-DOI: 10.1080/14778238.2020.1785347 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1785347 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:1:p:137-151 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1525038_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Susanne Durst Author-X-Name-First: Susanne Author-X-Name-Last: Durst Author-Name: Pietro Evangelista Author-X-Name-First: Pietro Author-X-Name-Last: Evangelista Title: Logistics knowledge management: state of the art and future perspectives Abstract: This position paper is interested in determining the current state of research on knowledge management (KM) in logistics, By emphasising the important role of logistics at global level, the authors of the position paper present latest research that has addressed KM in logistics. This makes it possible to propose a number of promising future research avenues in order to foster more rigour research on KM in logistics, which is still underdeveloped. Journal: Knowledge Management Research & Practice Pages: 427-434 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1525038 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1525038 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:427-434 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1473830_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Pierluigi Zerbino Author-X-Name-First: Pierluigi Author-X-Name-Last: Zerbino Author-Name: Davide Aloini Author-X-Name-First: Davide Author-X-Name-Last: Aloini Author-Name: Riccardo Dulmin Author-X-Name-First: Riccardo Author-X-Name-Last: Dulmin Author-Name: Valeria Mininno Author-X-Name-First: Valeria Author-X-Name-Last: Mininno Title: Knowledge Management in PCS-enabled ports: an assessment of the barriers Abstract: Literature lacks works that investigate Knowledge Management (KM) from an interdisciplinary point of view and that deepen barriers to KM in a Supply Chain context. Thus, with the purpose to cope with this dearth, we singled out 75 barriers to KM adoption and/or development by means of an in-depth up-to-date systematic literature review. The review was conducted according to a review matrix we developed for steering the inquiry and for classifying its results in six clusters. By pointing out the similarities between KM Systems and Port Community Systems (PCSs), we assessed the relevance of these clusters in a PCS-enabled port area through a Focus Group. The main evidences show that strategic, organisational, and technological barriers could be the most relevant ones in this context, while other acknowledged barriers may be less important. These results provide a first contribution to the aforementioned shortages, propose solutions for overcoming the KM barriers,  and pave the way for further research on KM in logistics and in PCS-enabled port communities. Journal: Knowledge Management Research & Practice Pages: 435-450 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1473830 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1473830 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:435-450 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1521541_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Noorliza Karia Author-X-Name-First: Noorliza Author-X-Name-Last: Karia Title: Knowledge resources, technology resources and competitive advantage of logistics service providers Abstract: In the era of “Industry 4.0”, knowledge resources are the most essential sources to achieve sustainable competitive advantage. Yet, little empirical work exists to clarify how competitive advantage is attained through knowledge resources. Little or no research, so far, to understand how logistics service providers (LSPs) can obtain cost advantages through technology and knowledge resources. This study investigates the role of knowledge resources as a crucial factor in the relationship between technology resources and competitive advantage of LSPs. Survey data of 122 LSPs in Malaysia is used to analyse the proposed relationship. The results confirm that knowledge resources positively affect cost advantages and mediate, significantly, the relationship between technology resources and cost advantages, hence the first to justify theory-driven empirical evidence. LSPs have to appreciate high-level of both technology resources and knowledge resources to realise a firm’s cost advantages towards moving in the digital and technological evolution and development. Journal: Knowledge Management Research & Practice Pages: 451-463 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1521541 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1521541 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:451-463 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1486788_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nathalie Fabbe-Costes Author-X-Name-First: Nathalie Author-X-Name-Last: Fabbe-Costes Title: Logistics knowledge creation in joint industry-academia research projects: the importance of dialogue and co-construction Abstract: Knowledge creation in joint industry-academia research projects should be part of a knowledge strategy and a knowledge management (KM) approach in logistics and supply chain management (SCM). Based on an in-depth retrospective analysis of eight research projects carried out by researchers in collaboration with industry on strategic logistics and SCM topics, combining single and cross-case analysis, this article discusses logistics knowledge creation and points out the importance of industry-academia interactions, especially dialogue and co-construction, at each stage of a research project to create valuable logistics knowledge, both from a managerial and an academic point of view. It puts forward guidelines to improve the management of such projects and the quality of their outputs, especially logistics knowledge creation. Finally, it proposes a framework and opens avenues for further research with a view to deepening the dialogue and enriching the co-construction between industry and academia in strategic logistics and SCM research projects. Journal: Knowledge Management Research & Practice Pages: 464-476 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1486788 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1486788 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:464-476 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1488523_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Aino Kianto Author-X-Name-First: Aino Author-X-Name-Last: Kianto Author-Name: Henri Hussinki Author-X-Name-First: Henri Author-X-Name-Last: Hussinki Author-Name: Mika Vanhala Author-X-Name-First: Mika Author-X-Name-Last: Vanhala Author-Name: Anna-Maija Nisula Author-X-Name-First: Anna-Maija Author-X-Name-Last: Nisula Title: The state of knowledge management in logistics SMEs: evidence from two Finnish regions Abstract: In the present study, we report on the current state of knowledge management (KM) implementation in small- and medium-sized enterprises (SME) in the logistics sector in Finland. In particular, we propose that KM practices could be utilised in the logistics industry to overcome threats from the competition and grasp opportunities presented by the current transitional period of on-going major changes such as digitalisation. Based on survey data collected in June 2017, we find that Finnish logistics SMEs focus on acquiring knowledge by recruiting and providing compensation for knowledge sharing, creation and utilisation. Conversely, there seems to be a lack of strategic approach towards management of knowledge resources, training, and development of employees and utilisation of modern information technology. Overall, logistics companies are in danger of underutilising their renewal capabilities and creative potential if they continue to overemphasise the traditional aspects of KM, such as acquiring knowledge through recruiting new employees. Journal: Knowledge Management Research & Practice Pages: 477-487 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1488523 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1488523 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:477-487 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1475848_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eon-Seong Lee Author-X-Name-First: Eon-Seong Author-X-Name-Last: Lee Author-Name: Dong-Wook Song Author-X-Name-First: Dong-Wook Author-X-Name-Last: Song Title: Knowledge management in freight forwarding as a logistics intermediator: model and effectiveness Abstract: This paper aims to develop a knowledge management process for freight forwarding logistics companies and to empirically examine its effectiveness. In order for this paper to do so, it identifies the types of freight forwarders’ knowledge and scrutinizes internal and external sources of knowledge possession in companies. This paper also analyses how the freight forwarders’ knowledge assists in improving organisational performance. Research findings show that absorptive capacity and inter-firm cooperative relationships have facilitated greater level of knowledge possessed by freight forwarders. Knowledge possession has helped companies to improve value creation and organisational innovation, in which the knowledge possession has played a mediating role in the interactions among the absorptive capacity, inter-firm cooperative relationship, and organisational performance. This line of research could provide freight forwarding companies with strategic insights into a systematic knowledge management process and its effectiveness by categorically identifying freight forwarding knowledge types, sources of knowledge possession, and usefulness in improving organisational performance. Journal: Knowledge Management Research & Practice Pages: 488-497 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1475848 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1475848 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:488-497 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1496810_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ayano Hirose Nishihara Author-X-Name-First: Ayano Author-X-Name-Last: Hirose Nishihara Title: Creating knowledge and promoting innovation in logistics services with “personal-touch”: a case of Yamato transport Abstract: “TA-Q-BIN” parcel delivery service by Yamato Transport Co., Ltd (hereafter Yamato Transport) is regarded equivalent to a social infrastructure in Japan. Since its start in 1976, Yamato Transport has extended services’ reach and volume, realising nationwide coverage in 1997 and achieving around 30 billion accumulated deliveries by the end of March 2017. Behind this achievement is the company’s continuous innovation of their service offerings not only by enhancing its digital information systems and its physical logistic networks but also by keeping analogue “personal-touch” and improving the service beyond customers’ expectation. Personal touch at the point of delivery triggers new knowledge which becomes the source of competitiveness. Grounding on the organisational knowledge creation theory, this paper aims to explain how Yamato Transport was able to enhance competitive advantage through creating new knowledge by pursuing both the “personal-touch” and the digitalisation, and ultimately realising innovation, and ultimately co-creating value for the society. Journal: Knowledge Management Research & Practice Pages: 498-507 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1496810 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1496810 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:498-507 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1486789_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eleni-Maria Kalogeraki Author-X-Name-First: Eleni-Maria Author-X-Name-Last: Kalogeraki Author-Name: Dimitrios Apostolou Author-X-Name-First: Dimitrios Author-X-Name-Last: Apostolou Author-Name: Nineta Polemi Author-X-Name-First: Nineta Author-X-Name-Last: Polemi Author-Name: Spyridon Papastergiou Author-X-Name-First: Spyridon Author-X-Name-Last: Papastergiou Title: Knowledge management methodology for identifying threats in maritime/logistics supply chains Abstract: The growing complexity and the heterogeneity of critical infrastructures (CIs) in multicultural maritime and logistics networks challenge existing methods and tools to dynamically respond to the frequent change of information and to the lack of efficiently sharing security knowledge over the supply chain. This fosters a semantic gap, which causes disintegration in the supply-chain workflow and attracts cyber-attackers attention. This paper proposes a knowledge management methodology and an associated tool for the maritime logistics and supply chain (MLoSC), which aims to enable the sharing of supply chain knowledge and suggests ways for identifying cyber threats over CIs. The methodology is illustrated via an indicative service (the vehicle transport service), examined in the context of three prominent maritime use cases. The proposed methodology is used to develop a knowledge base for the MLoSC using semantic web technologies. Journal: Knowledge Management Research & Practice Pages: 508-524 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1486789 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1486789 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:508-524 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1514288_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alexandre Aparecido Dias Author-X-Name-First: Alexandre Aparecido Author-X-Name-Last: Dias Author-Name: Geciane Silveira Porto Author-X-Name-First: Geciane Silveira Author-X-Name-Last: Porto Title: Technology transfer management in the context of a developing country: evidence from Brazilian universities Abstract: The aim of this research is analyse the management of the technology transfer (TT) process in two Brazilian technology transfer offices (TTOs): the USP Innovation Agency (AUSPIN) and the Inova Unicamp Agency (Inova). Notably, the University of São Paulo (USP) and the State University of Campinas (Unicamp) are listed among the most prolific Latin American universities regarding technological development. With this purpose, we conducted a series of in-depth interviews with the directors and innovation agents of both institutions. We found several differences regarding the structure of their TTOs, innovation policy and technology commercialisation strategy. Although USP has produced 29% more patents than Unicamp and registered a licensing rate of 5%, Unicamp has licensed 16% of its patent filings. We explain these results based on their TT models and the extent to which they are aligned with TTO best management practices in order to share technological knowledge. Journal: Knowledge Management Research & Practice Pages: 525-536 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1514288 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1514288 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:525-536 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1514289_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nicholas S. Norbert Author-X-Name-First: Nicholas S. Author-X-Name-Last: Norbert Author-Name: John E. Bischoff Author-X-Name-First: John E. Author-X-Name-Last: Bischoff Author-Name: Christopher J. Willy Author-X-Name-First: Christopher J. Author-X-Name-Last: Willy Title: Barriers impeding knowledge management for hardware integration and engineering teams Abstract: The paper identifies and ranks barriers to the four pillars of knowledge management (KM) that affect the ability of hardware integration and engineering (HIE) teams from achieving KM benefits. A literature review of knowledge management and hardware engineering identified 15 expected benefits of a KM system; these benefits were analysed for their sensitivities to barriers from leadership, organisation, technology, and learning. A survey questionnaire was deployed and collected data from 20 subject matter experts (SMEs) in hardware integration, engineering, and engineering management. The responses were statistically analysed using non-parametric methods to assess the ranks of each KM barrier with respect to the expected KM benefits. The findings of this research provides a quantitative assessment of KM barrier ranking and identifies practical implications for HIE teams who intend to optimize the benefits from KM within their organisations or teams. Journal: Knowledge Management Research & Practice Pages: 537-558 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1514289 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1514289 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:537-558 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1514997_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Roman Kmieciak Author-X-Name-First: Roman Author-X-Name-Last: Kmieciak Author-Name: Anna Michna Author-X-Name-First: Anna Author-X-Name-Last: Michna Title: Knowledge management orientation, innovativeness, and competitive intensity: evidence from Polish SMEs Abstract: The purpose of this paper is to empirically test the link between knowledge management orientation (KMO), its dimensions (organizational memory, knowledge sharing, knowledge absorption, and knowledge receptivity), competitive intensity, and innovativeness of small and medium-sized enterprises (SMEs). This study uses survey data from 120 Polish SMEs and the partial least squares method. The results show a positive and significant relationship between KMO and the innovativeness of SMEs. Moreover, organizational memory has a direct effect on innovativeness. Competitive intensity does not have a moderating effect on the KMO and innovativeness relationship. This study provides empirical evidence for the importance of KMO for the innovativeness of SMEs. To increase a firm’s innovativeness, improvement should be made in all four dimensions of KMO. Each of these dimensions is important but not individually sufficient to influence innovativeness directly; they are able to improve innovativeness only when they appear together and shape KMO. Journal: Knowledge Management Research & Practice Pages: 559-572 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1514997 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1514997 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:559-572 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1513699_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Corrigendum Journal: Knowledge Management Research & Practice Pages: iii-iii Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1513699 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1513699 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:iii-iii Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1521545_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Correction Journal: Knowledge Management Research & Practice Pages: 573-573 Issue: 4 Volume: 16 Year: 2018 Month: 10 X-DOI: 10.1080/14778238.2018.1521545 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1521545 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:4:p:573-573 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945402_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hamid Mazloomi Khamseh Author-X-Name-First: Hamid Mazloomi Author-X-Name-Last: Khamseh Author-Name: Dominique Jolly Author-X-Name-First: Dominique Author-X-Name-Last: Jolly Title: Knowledge transfer in alliances: the moderating role of the alliance type Abstract: We analyse how the impact of determinants of inter-firm knowledge transfers in alliances can be moderated by the proximity of the resources pooled by partners. Six factors are examined: relative absorptive capacity (RAC), inter-partner trust, cultural distance between allies, knowledge ambiguity, knowledge protection, and the partners’ learning intent. We distinguish alliances mobilizing similar resources by partners (called ‘endogamies’ as allies build on their similarities) from alliances pooling different resources (called ‘exogamies’ as allies build on their differences). We propose that: (a) the impact of RAC on knowledge transfers is reinforced in exogamies, but reduced in endogamies; (b) the knowledge ambiguity and cultural distance effect is less in endogamies than in exogamies; (c) the trust and knowledge protection impact is stronger in exogamies than in endogamies; (d) the learning intent impact on knowledge transfers is similar in endogamies and exogamies. Journal: Knowledge Management Research & Practice Pages: 409-420 Issue: 4 Volume: 12 Year: 2014 Month: 11 X-DOI: 10.1057/kmrp.2012.63 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.63 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:4:p:409-420 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945403_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jafar Hamra Author-X-Name-First: Jafar Author-X-Name-Last: Hamra Author-Name: Rolf Wigand Author-X-Name-First: Rolf Author-X-Name-Last: Wigand Author-Name: Liaquat Hossain Author-X-Name-First: Liaquat Author-X-Name-Last: Hossain Author-Name: Christine Owen Author-X-Name-First: Christine Author-X-Name-Last: Owen Title: Network effects on learning during emergency events Abstract: Understanding the factors that enhance or impede learning of individuals is instrumental in achieving organizational performance goals. In this study, the effect of social network structures on the learning attitudes of emergency personnel during an emergency event was investigated. On the basis of a social influence model of learning, a theoretical framework has been proposed to investigate the effects of network structure on learning outcomes of bushfire incident management teams. To test our framework, we investigated social network data, which were extracted from the transcripts of the 2009 Victorian Bushfires Royal Commission report. Empirical results suggest that a network structure of emergency personnel can be identified, which plays a key role in the ability of those actors to engage in learning-related work activity, allowing them to adapt and improvise in complex emergency events. By presenting a model of learning-related work activity, based on a social network analysis of its structure, emergency staff members can strengthen their capacity to be flexible and adaptable. Journal: Knowledge Management Research & Practice Pages: 387-397 Issue: 4 Volume: 12 Year: 2014 Month: 11 X-DOI: 10.1057/kmrp.2012.65 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.65 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:4:p:387-397 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945404_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Banjo Roxas Author-X-Name-First: Banjo Author-X-Name-Last: Roxas Author-Name: Martina Battisti Author-X-Name-First: Martina Author-X-Name-Last: Battisti Author-Name: David Deakins Author-X-Name-First: David Author-X-Name-Last: Deakins Title: Learning, innovation and firm performance: knowledge management in small firms Abstract: This study aims to examine the relationships between managerial learning as a facet of knowledge absorption (KA), firm innovation as a facet of knowledge exploitation (KE), and performance of small firms (i.e., firms with fewer than 50 employees). It builds on the knowledge-based view of the firm and the upper echelons theory to describe the effects of KA on KE, and that of KE on firm performance, in the small-firm context. Using survey data of 1441 small firms in New Zealand, the study applies a partial least squares approach to structural equation modelling to test the main hypotheses of the study. The main findings show the positive and significant effects of three types of managerial learning, namely, practice-based, proximal, and distal learning, on innovation and on innovation in firm performance. However, the curvilinear relationships suggest rather that the effects are finite and, potentially, confounded by factors unaccounted for in the models. Journal: Knowledge Management Research & Practice Pages: 443-453 Issue: 4 Volume: 12 Year: 2014 Month: 11 X-DOI: 10.1057/kmrp.2012.66 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.66 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:4:p:443-453 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945405_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Duncan Pentland Author-X-Name-First: Duncan Author-X-Name-Last: Pentland Author-Name: Kirsty Forsyth Author-X-Name-First: Kirsty Author-X-Name-Last: Forsyth Author-Name: Donald Maciver Author-X-Name-First: Donald Author-X-Name-Last: Maciver Author-Name: Mike Walsh Author-X-Name-First: Mike Author-X-Name-Last: Walsh Author-Name: Richard Murray Author-X-Name-First: Richard Author-X-Name-Last: Murray Author-Name: Linda Irvine Author-X-Name-First: Linda Author-X-Name-Last: Irvine Title: Enabling integrated knowledge acquisition and management in health care teams Abstract: Basing treatment, policy and planning decisions on the best available research knowledge remains a central principle in modern health care around the world, yet many health professionals find acquiring and managing published research knowledge challenging. In this paper, we report on a Soft Systems Methodology-based collaborative action research initiative with a specialist mental health service from the United Kingdom's National Health Service. Our objective was to design and implement improvements to their knowledge acquisition and management activities in order to facilitate sustained and effective evidence-based practices. We report on both the factors found to impede effective research knowledge acquisition and management and the development of more integrated knowledge management processes designed to improve the situation. Journal: Knowledge Management Research & Practice Pages: 362-374 Issue: 4 Volume: 12 Year: 2014 Month: 11 X-DOI: 10.1057/kmrp.2013.13 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.13 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:4:p:362-374 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945406_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Abeer Hmoud Al-Faouri Author-X-Name-First: Abeer Hmoud Author-X-Name-Last: Al-Faouri Author-Name: Marwan Mohammed Al-Nsour Author-X-Name-First: Marwan Mohammed Author-X-Name-Last: Al-Nsour Author-Name: Mohammed Mufaddy Al-Kasasbeh Author-X-Name-First: Mohammed Mufaddy Author-X-Name-Last: Al-Kasasbeh Title: The impact of workforce agility on organizational memory Abstract: Existing literature has generally focused on organizational memory (OM) and workforce agility. Yet, less concentration has been devoted to the impact of workforce agility on OM. This research proposed a model that studies the impact of workforce agility on declarative OM and procedural OM. The model focused on aspects related to proactivity, adaptability, and resiliency. The study targeted the cell phone industry in Jordan. The study sample included 430 individuals involved in managerial and professional knowledge positions in mobile communications companies in Jordan. The article concluded that a proactive workforce has a significant impact on declarative OM and proactivity also improves procedural OM. Consequently, practical implications for managers, and suggested future research are presented. Journal: Knowledge Management Research & Practice Pages: 432-442 Issue: 4 Volume: 12 Year: 2014 Month: 11 X-DOI: 10.1057/kmrp.2013.19 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.19 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:4:p:432-442 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945407_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Arjan Kozica Author-X-Name-First: Arjan Author-X-Name-Last: Kozica Author-Name: Ulrike Bonss Author-X-Name-First: Ulrike Author-X-Name-Last: Bonss Author-Name: Stephan Kaiser Author-X-Name-First: Stephan Author-X-Name-Last: Kaiser Title: Freelancers and the absorption of external knowledge: practical implications and theoretical contributions Abstract: The term absorptive capacity (AC) describes the process of utilising external knowledge. Although firms are becoming increasingly reliant on highly skilled freelancers as a source of external knowledge, the literature on AC has not incorporated this collaboration for freelancers. In this paper, we address this research deficit in two ways: First, we argue that the ability to collaborate effectively and efficiently with freelancers plays a crucial role in the process of absorbing external knowledge. Second, we argue that the example of freelancers challenges researchers to rethink the conceptualisation of organisational boundaries within the concept of AC. Our paper is based upon previous theoretical insights and exploratory empirical data from a research project on German IT freelancers. For the practice of knowledge management, our paper elaborates upon how organisations can enhance their AC by investing in practices and routines that contribute to successful collaboration with freelancers. Journal: Knowledge Management Research & Practice Pages: 421-431 Issue: 4 Volume: 12 Year: 2014 Month: 11 X-DOI: 10.1057/kmrp.2013.2 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:4:p:421-431 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945408_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gillian Ragsdell Author-X-Name-First: Gillian Author-X-Name-Last: Ragsdell Author-Name: Eva Ortoll Espinet Author-X-Name-First: Eva Ortoll Author-X-Name-Last: Espinet Author-Name: Michael Norris Author-X-Name-First: Michael Author-X-Name-Last: Norris Title: Knowledge management in the voluntary sector: a focus on sharing project know-how and expertise Abstract: Voluntary sector organisations are operated principally by volunteers who are not obliged to share their knowledge, as might be expected in a for-profit company, with a greater consequent loss of knowledge should individuals leave. This research examines how a volunteer-led organisation, the Campaign for Real Ale (CAMRA), acquires, stores and shares its project knowledge in the context of event management. Three annual CAMRA festivals of different sizes and maturity were selected to see how volunteers’ knowledge is managed in the process of organising their festivals. Key Festival Officers were interviewed and focus groups, comprising of festival volunteers, were conducted. While the maturity of a festival and its size seemed to influence the ways in which knowledge was managed there were some commonalities between festivals. Evident was a strong master-apprentice model of learning with little formal training or record keeping except, that is, where legislation and accountability in treasury and health and safety functions were necessary. Trust between volunteers and their need to know and to share information appeared to be dependent, in part, on their perception and confidence in the success of the overarching project organisation, and this helped shape volunteers’ knowledge-sharing practices. While there was evidence of a laissez-faire approach to codification and the sharing of knowledge, this was less so when volunteers recognised a genuine lack of knowledge, which would hinder the success of their festival. The analysis also highlighted factors related to the sharing of knowledge that, it is suggested, have not been identified in the for-profit sector. Journal: Knowledge Management Research & Practice Pages: 351-361 Issue: 4 Volume: 12 Year: 2014 Month: 11 X-DOI: 10.1057/kmrp.2013.21 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.21 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:4:p:351-361 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945409_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Maria Franca Norese Author-X-Name-First: Maria Franca Author-X-Name-Last: Norese Author-Name: Fabio Salassa Author-X-Name-First: Fabio Author-X-Name-Last: Salassa Title: Structuring fragmented knowledge: a case study Abstract: When the need to record and track the point of view of different actors in organizational processes becomes a key point for decision makers, a common representation of knowledge from different perspectives and a map of the situation and the decision and action needs could be useful. A methodology that easily and transparently integrates different ‘soft’ and ‘hard’ tools in a common knowledge structuring approach is proposed to deal with complexities and uncertainties in a socio-technical contest. The purpose of this paper is to show the potentialities of this methodology in a real case, in terms of organizational knowledge acquisition and structuring in a multi-actor public context, a university faculty, in relation to a radical change. Journal: Knowledge Management Research & Practice Pages: 454-463 Issue: 4 Volume: 12 Year: 2014 Month: 11 X-DOI: 10.1057/kmrp.2013.22 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.22 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:4:p:454-463 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945410_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kamla Ali Al-Busaidi Author-X-Name-First: Kamla Ali Author-X-Name-Last: Al-Busaidi Title: Knowledge workers’ perceptions of potential benefits and challenges of inter-organizational knowledge sharing systems: a Delphi study in the health sector Abstract: Inter-organizational knowledge sharing systems (IOKSS) can serve as strategic systems for knowledge-based sectors. Most prior research on inter-organizational systems (IOSs) focuses on organizations’ adoption of such systems; they reveal little about knowledge workers’ adoption of IOS, especially in horizontally linked firms. Knowledge workers’ perception is critical to the deployment of IOKSS at all stages. On the basis of a Delphi technique in the health sector, this study demonstrates that IOKSS can benefit individuals, customers, organizations, the sector, and the knowledge sharing process, and that the challenges of IOKSS arise from individuals, peers, IOKSS, organizations, and the sector. Journal: Knowledge Management Research & Practice Pages: 398-408 Issue: 4 Volume: 12 Year: 2014 Month: 11 X-DOI: 10.1057/kmrp.2013.4 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:4:p:398-408 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945411_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Juan Gabriel Cegarra-Navarro Author-X-Name-First: Juan Gabriel Author-X-Name-Last: Cegarra-Navarro Author-Name: Anthony K P Wensley Author-X-Name-First: Anthony K P Author-X-Name-Last: Wensley Author-Name: María Teresa Sánchez Polo Author-X-Name-First: María Teresa Sánchez Author-X-Name-Last: Polo Title: A conceptual framework for unlearning in a homecare setting Abstract: Many researchers who have investigated healthcare organizations have indicated that healthcare professionals are likely to be burdened with outdated knowledge. Researchers have argued that knowledge underpins the practices and routines that workers engage in. In some cases, this knowledge is explicit but it may also be embedded in the structure of practices, technological systems, and encoded in the habits and beliefs and assumptions of individuals providing healthcare services. In this paper, we focus on the need for creating an organizational context that enables the questioning of established knowledge, habits, beliefs and assumptions as a prerequisite to identifying inappropriate or obsolete knowledge underpinning and/or embedded in existing practices and routines. The framework is customized and consists of three constituent components: (1) a framework characterizing the lens through which individuals view situations; (2) a framework for characterizing how individual habits change, and (3) a framework for characterizing the manner in which emergent understandings are consolidated into existing knowledge and knowledge structures. Journal: Knowledge Management Research & Practice Pages: 375-386 Issue: 4 Volume: 12 Year: 2014 Month: 11 X-DOI: 10.1057/kmrp.2013.6 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:4:p:375-386 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1589399_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ilias Vlachos Author-X-Name-First: Ilias Author-X-Name-Last: Vlachos Author-Name: Evangelia Siachou Author-X-Name-First: Evangelia Author-X-Name-Last: Siachou Author-Name: Evelyn Langwallner Author-X-Name-First: Evelyn Author-X-Name-Last: Langwallner Title: A perspective on knowledge sharing and lean management: an empirical investigation Abstract: We conducted a single-case study analysis of a global leading manufacturer of carton packaging for food and beverages, to reveal linkages between knowledge sharing (KS) and lean management (LM) and examine the moderating role of corporate culture. Such linkages, ensure that lean knowledge acquired during a company’s transformation from conventional management to lean, is appropriately shared to all interested parties. In this context, the study findings revealed that there are enablers (e.g., employee involvement in decision making; common targets and goals) and disablers (e.g., time constraints; extreme workload; complicated KMS) of KS in a lean context. Firms need to take into account both enablers and disablers in order to minimize “knowledge waste” and achieve successful lean outcomes. These KS-LM relationships highlight a need for organizations to depart from the mere operational view of lean to a holistic one by drawing attention to a “soft” paradigm into the maximization of lean. Journal: Knowledge Management Research & Practice Pages: 131-146 Issue: 2 Volume: 18 Year: 2020 Month: 04 X-DOI: 10.1080/14778238.2019.1589399 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1589399 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:2:p:131-146 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1590138_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chamindika Weerakoon Author-X-Name-First: Chamindika Author-X-Name-Last: Weerakoon Author-Name: Adela J. McMurray Author-X-Name-First: Adela J. Author-X-Name-Last: McMurray Author-Name: Nthati M. Rametse Author-X-Name-First: Nthati M. Author-X-Name-Last: Rametse Author-Name: Pia M. Arenius Author-X-Name-First: Pia M. Author-X-Name-Last: Arenius Title: Social capital and innovativeness of social enterprises: opportunity-motivation-ability and knowledge creation as mediators Abstract: This study contributes to an increased understanding of the role of opportunity-motivation-ability factors and knowledge creation in linking social capital and firm innovativeness. A pre-tested and pilot tested survey questionnaire was used to collect data from 112 managerial-level employees of Australian social enterprises. Structural equation modeling results confirmed the mediation effects of opportunity-motivation-ability factors and knowledge creation. Opportunity-motivation-ability factors interact with each other in their effect on knowledge creation leading to innovativeness. Results further support the importance of cognitive social capital for innovativeness. This study also extends the innovativeness concept into a new, previously overlooked application area, the Australian social enterprise context. Study findings suggest social enterprise managers to create more opportunities to knowledge exchange and reinforce shared vision to maintain a higher innovativeness. The future studies can confirm the study results with larger samples and test the moderation effect of social mission on the relationships established in this study. Journal: Knowledge Management Research & Practice Pages: 147-161 Issue: 2 Volume: 18 Year: 2020 Month: 04 X-DOI: 10.1080/14778238.2019.1590138 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1590138 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:2:p:147-161 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1638739_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rosalie Hooi Author-X-Name-First: Rosalie Author-X-Name-Last: Hooi Author-Name: Jue Wang Author-X-Name-First: Jue Author-X-Name-Last: Wang Title: Research funding and academic engagement: a Singapore case Abstract: Universities have been called upon to work more closely with the industry and actively take part in economic development. Research funding has been used as an instrument to direct research agenda and promote technology partnership. The study examines how research funding is associated with various academic engagement in the context of Singapore, a country with explicit policies to encourage university-industry collaboration. Based on a survey with 276 academics in STEM fields, we find that research funding does play a role in academic engagement. In particular, funding from industry is observed to have a significant correlation with patent licensing, consultancy, and serving on advisory board. In addition to funding, more on-the-ground university and government effort to support academic scientists in their commercialisation activity, in particular, new ventures, would be helpful. Journal: Knowledge Management Research & Practice Pages: 162-174 Issue: 2 Volume: 18 Year: 2020 Month: 04 X-DOI: 10.1080/14778238.2019.1638739 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1638739 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:2:p:162-174 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1621224_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Helge Döring Author-X-Name-First: Helge Author-X-Name-Last: Döring Author-Name: Peter Witt Author-X-Name-First: Peter Author-X-Name-Last: Witt Title: Knowledge management in family businesses - Empirical evidence from Germany Abstract: The aim of this study is to survey the knowledge management tools and processes of family businesses. It compares theoretical models and their recommendations with the knowledge managements systems as established in German family firms. The focus of the empirical study is on the barriers and enablers of knowledge management as well as the moderating role of “familyness“. The findings show that many family firms do not use their full potential when it comes to the management of their collective knowledge base. Some aspects of their familyness influence the way in which they acquire, use und produce new knowledge positively. However, decision-makers inside the company are frequently not aware of this advantage. Especially the CEOs of small and middle-sized family businesses who are family members often lack a clear knowledge management strategy and do too little to improve knowledge processes in their companies. The findings reveal that bigger family firms manage their knowledge base much better than small and medium-sized ones. Journal: Knowledge Management Research & Practice Pages: 175-187 Issue: 2 Volume: 18 Year: 2020 Month: 04 X-DOI: 10.1080/14778238.2019.1621224 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1621224 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:2:p:175-187 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1673674_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chia-Ling (Eunice) Liu Author-X-Name-First: Chia-Ling (Eunice) Author-X-Name-Last: Liu Author-Name: Steven Lui Author-X-Name-First: Steven Author-X-Name-Last: Lui Title: Comparing the impact of alliance-learning activities on alliance performance across small and large firms Abstract: Firms in the high-technology industry often form alliances to access or share knowledge with their alliance partners. This paper hypothesises that small and large firms differ in their learning needs; it also develops hypotheses that examine how three different types of alliance-learning activities increasee alliance performance within small and large firms. To test the hypotheses, survey data were collected from a sample of 173 strategic alliances formed by Taiwanese high-technology firms. Structural Equation Modelling was then performed to analyse the survey data. Among the three types of alliance-learning activities, seeking knowledge about a partner and coordinating with a partner were positively related to alliance performance. Moreover, the firm size moderated such relationships: specifically, while coordinating with a partner led to the highest alliance performance for small firms, seeking knowledge about a partner led to the highest alliance performance for large firms. Journal: Knowledge Management Research & Practice Pages: 188-198 Issue: 2 Volume: 18 Year: 2020 Month: 04 X-DOI: 10.1080/14778238.2019.1673674 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1673674 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:2:p:188-198 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1633893_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nikolina Dragicevic Author-X-Name-First: Nikolina Author-X-Name-Last: Dragicevic Author-Name: André Ullrich Author-X-Name-First: André Author-X-Name-Last: Ullrich Author-Name: Eric Tsui Author-X-Name-First: Eric Author-X-Name-Last: Tsui Author-Name: Norbert Gronau Author-X-Name-First: Norbert Author-X-Name-Last: Gronau Title: A conceptual model of knowledge dynamics in the industry 4.0 smart grid scenario Abstract: Technological advancements are giving rise to the fourth industrial revolution – Industry 4.0 –characterized by the mass employment of smart objects in highly reconfigurable and thoroughly connected industrial product-service systems. The purpose of this paper is to propose a theory-based knowledge dynamics model in the smart grid scenario that would provide a holistic view on the knowledge-based interactions among smart objects, humans, and other actors as an underlying mechanism of value co-creation in Industry 4.0. A multi-loop and three-layer – physical, virtual, and interface – model of knowledge dynamics is developed by building on the concept of ba – an enabling space for interactions and thee mergence of knowledge. The model depicts how big data analytics are just one component in unlocking the value of big data, whereas the tacit engagement of humans-in-the-loop – their sense-making and decision-making – is needed for insights to be evoked from analytics reports and customer needs to be met. Journal: Knowledge Management Research & Practice Pages: 199-213 Issue: 2 Volume: 18 Year: 2020 Month: 04 X-DOI: 10.1080/14778238.2019.1633893 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1633893 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:2:p:199-213 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1638737_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Michele Grimaldi Author-X-Name-First: Michele Author-X-Name-Last: Grimaldi Author-Name: Livio Cricelli Author-X-Name-First: Livio Author-X-Name-Last: Cricelli Title: Indexes of patent value: a systematic literature review and classification Abstract: A proliferation of studies has been carried out on patent value indexes encompassing the most different viewpoints and considering different scale. However, the existing literature is fragmented and not properly integrated, demanding for an adequate organization in order to clarify the matter in a systematic manner. This article summarizes the results of a systematic review of the literature on patent value indexes, offering an organized synthesis according to the intrinsic and extrinsic properties of patents, which are the two extremely informatory components in every process of value recognition. This study improves on state patent value measurement by providing a thorough array of the indexes proposed in literature over a 20-year period and by empirically grouping them into core categories. Based on this classification, the authors offer a well-grounded path to achieve the intrinsic and extrinsic value of patents. The review concludes by suggesting promising directions for future investigation. Journal: Knowledge Management Research & Practice Pages: 214-233 Issue: 2 Volume: 18 Year: 2020 Month: 04 X-DOI: 10.1080/14778238.2019.1638737 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1638737 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:2:p:214-233 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1596198_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Xuhua Chang Author-X-Name-First: Xuhua Author-X-Name-Last: Chang Author-Name: Patrick S.W. Fong Author-X-Name-First: Patrick S.W. Author-X-Name-Last: Fong Author-Name: Qiang Chen Author-X-Name-First: Qiang Author-X-Name-Last: Chen Author-Name: Yongqian Liu Author-X-Name-First: Yongqian Author-X-Name-Last: Liu Title: Coordination contracts in the university technology transfer chain Abstract: Successful university technology transfer requires close cooperation between the inventor and the firm. However, occasionally, this cooperation is not self-conscious for both the inventor and the firm. In this paper, we develop a game model by introducing the concept of the university technology transfer chain. We examine the inventor’s and firm’s inputs and payoffs in case of both the decentralised and centralised decision-making modes. Based on the principal-agent theory, we find that the commonly used license contract with royalties or equity payment cannot help effectively reduce the double moral hazard of both the inventor and the firm, and the portfolio contract only works effectively because of the limitation of transfer factor. The side-payment self-enforcing contract could coordinate the matched inputs to achieve maximum social welfare. We also test these findings through numerical investigation. Lastly, we present new insights for universities and firms as well as implications for policymakers. Journal: Knowledge Management Research & Practice Pages: 234-247 Issue: 2 Volume: 18 Year: 2020 Month: 04 X-DOI: 10.1080/14778238.2019.1596198 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1596198 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:2:p:234-247 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945258_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Johanna Hautala Author-X-Name-First: Johanna Author-X-Name-Last: Hautala Title: International academic knowledge creation and ba. A case study from Finland Abstract: Knowledge is created through discourse in ba that is the physical, mental and/or virtual arena of knowledge creation. This article studies ba in international humanist (H-group), technical (T-group) and scientific (S-group) research groups. These international groups consist of members originating from many countries. The empirical evidence is derived from interviews and discourse analysis of three research groups from the University of Oulu which, by staff, is the most international large university in Finland. The article advances understanding of ba by considering the theory of ba in relation to the discourse and exploratory case study. In the case groups, ba is formed in relation to the knowledge type created, suitable characteristics of a group member and structural factors related to administrative responsibilities. Humanist knowledge, with abstract concepts and philosophical discussions, is created with deeper attention to language and social bonds inside the H-group than the more accurate scientific and technical knowledge in the S- and T-groups. Journal: Knowledge Management Research & Practice Pages: 4-16 Issue: 1 Volume: 9 Year: 2011 Month: 3 X-DOI: 10.1057/kmrp.2010.23 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.23 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:1:p:4-16 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945259_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mustafa Eid Author-X-Name-First: Mustafa Author-X-Name-Last: Eid Author-Name: Nuraddeen Abubakar Nuhu Author-X-Name-First: Nuraddeen Abubakar Author-X-Name-Last: Nuhu Title: Impact of learning culture and information technology use on knowledge sharing of Saudi students Abstract: Knowledge is regarded as a strategic resource in organizations; thus the leverage of knowledge is a key managerial issue. Knowledge creation, sharing and dissemination are the main activities in knowledge management. This study examines the influence that social and technological factors, such as learning culture and IT use, could have on knowledge sharing among students of the King Fahd University of Petroleum and Minerals in Saudi Arabia. A cross-sectional survey was used as a research method for data collection and 302 valid responses were collected from all the three categories of students that include graduates, undergraduates and preparatory students. The results show that there is a significant positive relationship between both student learning culture and IT use and students’ knowledge sharing. The limitations of this study and practical implications, along with directions for further research are discussed. Journal: Knowledge Management Research & Practice Pages: 48-57 Issue: 1 Volume: 9 Year: 2011 Month: 3 X-DOI: 10.1057/kmrp.2010.25 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.25 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:1:p:48-57 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945260_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Herbert A Nold Author-X-Name-First: Herbert A Author-X-Name-Last: Nold Title: Making knowledge management work: tactical to practical Abstract: Over the past 20 years, many researchers and theorists have generated a significant body of literature in the interrelated fields of knowledge management (KM), organizational learning (OL), and knowledge creation (KC). A large body of work generated by proponents of technology as a primary facilitator of KM, OL, and KC supports the expenditure of billions of dollars in information technology infrastructure and knowledge management systems. A separate body of work generated by behaviourists illustrates how organizational culture is a major determinate in the effectiveness of the technology. Ultimately, corporate executives measure success in terms recognizable to financial markets. Yet, an empirical link connecting the interrelated dots needed to provide practical guidance to practitioners and executives remains elusive. This paper summarizes historical and current perspectives within the field and identifies the need for continue empirical research to build a practical construct. Journal: Knowledge Management Research & Practice Pages: 84-94 Issue: 1 Volume: 9 Year: 2011 Month: 3 X-DOI: 10.1057/kmrp.2010.27 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.27 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:1:p:84-94 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945261_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Iva Seto Author-X-Name-First: Iva Author-X-Name-Last: Seto Author-Name: Louise Dent Author-X-Name-First: Louise Author-X-Name-Last: Dent Title: Junior researchers’ experience of innovation in a multidisciplinary team environment Abstract: This paper describes junior researchers’ experience of innovative research, with the aim of encouraging fellow junior academics. Through the experience, the team recognised that context and flexibility are key factors in the research process. These factors are discussed in the light of three specific features of this project. First is the type of research the team engages in: meta-research, which includes looking at how research is managed. Second, the team is embedded in a larger organisation that holds a broad range of perspectives, from molecular scientists to sociologists. Third, the organisation offers unique opportunities not available through the traditional academic paradigm. Identification of these factors influenced the learning associated with engaging in innovative research, not in the least was the lesson that research does not follow a linear path. These concepts are framed by Blumer's theory of Symbolic Interactionism. Journal: Knowledge Management Research & Practice Pages: 95-97 Issue: 1 Volume: 9 Year: 2011 Month: 3 X-DOI: 10.1057/kmrp.2010.28 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.28 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:1:p:95-97 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945262_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rémy Magnier-Watanabe Author-X-Name-First: Rémy Author-X-Name-Last: Magnier-Watanabe Author-Name: Caroline Benton Author-X-Name-First: Caroline Author-X-Name-Last: Benton Author-Name: Dai Senoo Author-X-Name-First: Dai Author-X-Name-Last: Senoo Title: A study of knowledge management enablers across countries Abstract: Knowledge has been long cited as a strategic asset and a source of competitive advantage for organizations. However, the creation of knowledge is a complex process that is influenced by several factors beyond the typical practice of knowledge management (KM). In this research, we assess the effects of leadership, Ba (shared context in motion), organizational culture, organizational control, and work style on KM defined in terms of the SECI process of socialization, externalization, combination, and internalization. On the basis of data gathered from a questionnaire survey of a Japanese pharmaceutical company and its subsidiaries in the United States, France, and China, we compare how the aforementioned organizational factors influence the processes of KM in these organizations. The results show that organizational factors affect KM practices differently in each of the targeted countries, and suggest that KM activities need to be tailored to the organizational idiosyncrasies of each local office, without betraying the global vision of the corporation. Journal: Knowledge Management Research & Practice Pages: 17-28 Issue: 1 Volume: 9 Year: 2011 Month: 3 X-DOI: 10.1057/kmrp.2011.1 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:1:p:17-28 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945263_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Li-Su Huang Author-X-Name-First: Li-Su Author-X-Name-Last: Huang Author-Name: Mohammed Quaddus Author-X-Name-First: Mohammed Author-X-Name-Last: Quaddus Author-Name: Anna L Rowe Author-X-Name-First: Anna L Author-X-Name-Last: Rowe Author-Name: Cheng-Po Lai Author-X-Name-First: Cheng-Po Author-X-Name-Last: Lai Title: An investigation into the factors affecting knowledge management adoption and practice in the life insurance business Abstract: Knowledge management (KM) is crucial for organizations to enhance competitive advantage. While the issues of KM have been widely discussed by numerous researchers, there is a paucity of studies pertaining to KM adoption and practice for the life insurance industry. Therefore, this paper aims to investigate the main factors affecting the life insurance business in adopting and applying KM. An exploratory field study utilizing an inductive methodology involving a multiple-case study approach was undertaken by conducting interviews with 10 key knowledge workers from life insurance enterprises in various stages of KM development and use. We utilized content analysis techniques to identify the factors with their associated variables and further developed a research model. This study offers a comprehensive model for future KM research and provides managerial implications for organizations, particularly life insurance enterprises, to better realize the worth of KM and the possible impediments involved in the processes of adopting and implementing KM. Journal: Knowledge Management Research & Practice Pages: 58-72 Issue: 1 Volume: 9 Year: 2011 Month: 3 X-DOI: 10.1057/kmrp.2011.2 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:1:p:58-72 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945264_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nisar Aziz Author-X-Name-First: Nisar Author-X-Name-Last: Aziz Author-Name: John Sparrow Author-X-Name-First: John Author-X-Name-Last: Sparrow Title: Patterns of gaining and sharing of knowledge about customers: a study of an Express Parcel Delivery Company Abstract: Knowledge sharing is an acknowledged pre-requisite for effective knowledge management. There is an extensive literature upon knowledge sharing practices and potential barriers. There is increasing recognition of the value of knowledge about customers within organisations. There are often several distinct avenues through which such knowledge is channelled. An assessment tool of knowledge flows is used to identify patterns in knowledge sharing for different facets of knowledge about customers within a case study organisation. An analysis is undertaken of sharing of knowledge about customers among customer service, sales and operations management teams, within the teams with peers, horizontally with other teams, and vertically within the organisation. The study demonstrates that it is possible to identify patterns of sharing knowledge about customers. The research highlights the value of the approach towards analysing knowledge sharing in organisations generally. Journal: Knowledge Management Research & Practice Pages: 29-47 Issue: 1 Volume: 9 Year: 2011 Month: 3 X-DOI: 10.1057/kmrp.2011.3 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:1:p:29-47 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945265_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Snejina Michailova Author-X-Name-First: Snejina Author-X-Name-Last: Michailova Author-Name: Elena Sidorova Author-X-Name-First: Elena Author-X-Name-Last: Sidorova Title: From group-based work to organisational learning: the role of communication forms and knowledge sharing Abstract: This paper examines the role of group-based work as a knowledge sharing mechanism in fostering organisational learning. Relying on insights from communication research, the paper develops a set of propositions highlighting the role of communication forms in mediating the effect of group-based work on knowledge sharing. Our view on group-based work is grounded in the philosophical perspective on organisational learning as occurring through interaction. This perspective emphasises the role of communication as the foundational basis for knowledge sharing and learning. Group-based work structures communication and creates conditions for sharing knowledge among organisational members. Drawing on cultural psychology research that reveals that people from different cultures have different cognitive styles and, thus, process and interpret information differently, the paper proposes a link between cognitive styles and preferences for different communication forms. It suggests that effectiveness of knowledge sharing in group-based work depends on whether the latter supports culturally preferred communication forms. Journal: Knowledge Management Research & Practice Pages: 73-83 Issue: 1 Volume: 9 Year: 2011 Month: 3 X-DOI: 10.1057/kmrp.2011.4 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:1:p:73-83 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945266_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-3 Issue: 1 Volume: 9 Year: 2011 Month: 3 X-DOI: 10.1057/kmrp.2011.9 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:1:p:1-3 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945170_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ali Yakhlef Author-X-Name-First: Ali Author-X-Name-Last: Yakhlef Title: Towards a post-human distributed cognition environment Abstract: The view of communities of practice as the relevant context for generating and gaining knowledge has raised fears that these will fall prey to various organizational, social or political manipulations. This paper aims to question these humanist concerns, arguing that knowledge context is increasingly becoming a post-human context that lies beyond the direct control and manipulation of humans. In terms of this post-human position, the paper outlines this shift, suggesting that emergence replaces human intentionality and the dynamic partnership between humans and non-humans, and that intelligent machines replace the liberalist, humanist subject's manifest destiny to dominate and control knowledge. This paper aims to raise/rekindle the debate on the prospects of managing knowledge and learning in organizations. Finally, implications for the community-based learning theory are discussed. Journal: Knowledge Management Research & Practice Pages: 287-297 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.17 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.17 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:287-297 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945171_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Amar Dev Amar Author-X-Name-First: Amar Dev Author-X-Name-Last: Amar Author-Name: Januj A Juneja Author-X-Name-First: Januj A Author-X-Name-Last: Juneja Title: A descriptive model of innovation and creativity in organizations: a synthesis of research and practice Abstract: Based on a review of the reported theoretical advances that are affirmed by empirical works from published management practice, this paper finds that innovation is an outcome of an intentional and designed effort of the organization, and synthesizes the findings for enhancing creativity and innovation by developing three antecedents that positively influence innovation in organizations: (1) the garnered knowledge, (2) the presence of a knowledge-supporting culture, and (3) the accumulation of social capital. The paper also provides a summary of transferable management practices that organizations are employing to enhance innovation and productivity. Journal: Knowledge Management Research & Practice Pages: 298-311 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.18 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.18 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:298-311 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945172_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: David M Steiger Author-X-Name-First: David M Author-X-Name-Last: Steiger Author-Name: Natalie M Steiger Author-X-Name-First: Natalie M Author-X-Name-Last: Steiger Title: Instance-based cognitive mapping: a process for discovering a knowledge worker's tacit mental model Abstract: This paper addresses tacit-to-explicit knowledge externalization, arguably the most critical, and yet problematic, phase of Nonaka's knowledge creation theory. Specifically, we propose and describe instance-based cognitive mapping (ICM), a unique externalization process that analyzes multiple decision instances using the inductive learning algorithms of artificial intelligence to generate a polynomial representation of the knowledge worker's mental model, explicitly relating how the knowledge worker implicitly selects and weighs key factors in making decisions within a specific problem domain. After reviewing current externalization techniques, we describe the characteristics, and evaluate the advantages, of the ICM process. An exploratory test of the process suggests that inductive learning algorithms, such as the group method of data handling, can be used to discover a reasonable polynomial estimate of a knowledge worker's tacit mental model. This estimate can then be compared with other explicit models and standards, updated with new information and knowledge, and internalized by all interested knowledge workers. Journal: Knowledge Management Research & Practice Pages: 312-321 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.19 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.19 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:312-321 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945173_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ted Randles Author-X-Name-First: Ted Author-X-Name-Last: Randles Author-Name: Christopher D Blades Author-X-Name-First: Christopher D Author-X-Name-Last: Blades Author-Name: Adam Fadlalla Author-X-Name-First: Adam Author-X-Name-Last: Fadlalla Title: The hypothesis testing knowledge blend Abstract: The creation of several forms of knowledge that would enable organizations to ask and say the right things during complex diagnoses is proposed. Based on the concept of knowledge combustion, the hypothesis testing knowledge blend (HTKB) is the cognitive equivalent of petrol for the combustion engine. The HTKB requires the creation of a knowledge hybrid that uses existing technologies to ask and say the right things. In addition to timing mechanisms and problem space maps, two forms of declarative knowledge (directions and explanations) are integrated to create the HTKB. These directions and explanations would be obtained directly from the video recordings of diagnosticians conducting teleconsultations. By providing these profound dialogues during the conduct of complex diagnoses, the HTKB should increase the knowledge capital of organizations. Formal analyses are beginning to validate the conceptual structure (blue print) presented in this paper, and the results will be provided in the future. Journal: Knowledge Management Research & Practice Pages: 339-349 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.20 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.20 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:339-349 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945174_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rajesh K Pillania Author-X-Name-First: Rajesh K Author-X-Name-Last: Pillania Title: Strategic issues in knowledge management in small and medium enterprises Abstract: A well-developed and aligned knowledge management (KM) strategy and active top management participation are two of the key strategic issues in KM. The studies on KM strategy and the role of top management have mainly focused on big firms. The basic requirements and resources of small and medium enterprises (SMEs) are different from big firms. Consequently, KM practices are different in SMEs as compared to big firms, and a thorough study of various aspects of KM for SMEs is needed. This research work is an attempt to study strategic issues in KM in SMEs in India, with particular reference to the automotive component sector. Customer-focused knowledge is the most common KM strategy among Indian automotive component manufacturers. Top management is more active and supportive in KM initiatives in international auto component manufacturers. Indian SMEs need to focus more on the strategic issues in KM for reaping the benefits of KM for sustainable competitiveness. Journal: Knowledge Management Research & Practice Pages: 334-338 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.21 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.21 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:334-338 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945175_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mario Barcelo-Valenzuela Author-X-Name-First: Mario Author-X-Name-Last: Barcelo-Valenzuela Author-Name: Gerardo Sanchez-Schmitz Author-X-Name-First: Gerardo Author-X-Name-Last: Sanchez-Schmitz Author-Name: Alonso Perez-Soltero Author-X-Name-First: Alonso Author-X-Name-Last: Perez-Soltero Author-Name: Fernando Martín Rubio Author-X-Name-First: Fernando Author-X-Name-Last: Martín Rubio Author-Name: José Palma Author-X-Name-First: José Author-X-Name-Last: Palma Title: Defining the problem: key element for the success of knowledge management Abstract: The objective of this paper is to propose a methodology for applying knowledge management (KM), in which we first focus on explaining problematic areas of an organization by identifying the knowledge core process, before applying KM strategies to those processes. For the methodology, we lean on the larger context of systems thinking to help visualize the whole organization, and it is here that the key factors are identified and a set of strategic criteria is established. The most important criteria are then used to evaluate the associated processes and their respective tasks in order to establish the problematic areas or opportunities where KM initiatives can be applied. This strategy precludes tackling all the organization's problems and allows management to focus on only those processes that provide significant and manageable knowledge. Finally, this study explores and cautiously recommends an unexploited but valuable element to be taken into account when implementing KM initiatives. Journal: Knowledge Management Research & Practice Pages: 322-333 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.22 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.22 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:322-333 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945176_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Pascal A J Massawe Author-X-Name-First: Pascal A J Author-X-Name-Last: Massawe Title: Perspectives on intellectual capital: multidisciplinary insights into management, measurement, and reporting Journal: Knowledge Management Research & Practice Pages: 360-361 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.23 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.23 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:360-361 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945177_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Rethinking Expertise Journal: Knowledge Management Research & Practice Pages: 357-359 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.24 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.24 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:357-359 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945178_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Knowledge management: a program for education and leadership Journal: Knowledge Management Research & Practice Pages: 350-356 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.25 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.25 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:350-356 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945179_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jeroen Kraaijenbrink Author-X-Name-First: Jeroen Author-X-Name-Last: Kraaijenbrink Author-Name: Fons Wijnhoven Author-X-Name-First: Fons Author-X-Name-Last: Wijnhoven Title: Managing heterogeneous knowledge: a theory of external knowledge integration Abstract: Knowledge integration has been theorised at the levels of organisations and inter-organisational dyads. However, no theory exists yet of the integration of knowledge from an organisation's environment. This paper addresses this void in the literature by presenting a theory of external knowledge integration. It considers organisations as open systems confronted with intra-organisational, inter-organisational, and extra-organisational knowledge heterogeneity. It presents a prescriptive theory of how organisations should deal with these three levels of heterogeneity by three external knowledge integration capabilities: knowledge identification, knowledge acquisition, and knowledge utilisation. The paper develops propositions of how organisations should balance divergent and convergent external knowledge integration capabilities to achieve flexibility, efficiency, and scope. As such, the paper builds further on Grant's seminal work and provides a prescriptive theory of external knowledge integration. Journal: Knowledge Management Research & Practice Pages: 274-286 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.26 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.26 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:274-286 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945180_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eva Maaninen-Olsson Author-X-Name-First: Eva Author-X-Name-Last: Maaninen-Olsson Author-Name: May Wismén Author-X-Name-First: May Author-X-Name-Last: Wismén Author-Name: Sven A Carlsson Author-X-Name-First: Sven A Author-X-Name-Last: Carlsson Title: Permanent and temporary work practices: knowledge integration and the meaning of boundary activities Abstract: Knowledge integration is a critical topic in current knowledge management research and practice. Research on this topic focuses primarily on how knowledge is integrated within a work setting. A less researched area is knowledge integration between different work groups. The purpose is hence to describe and analyze how knowledge is integrated between different work groups. We present two intensive case studies – one permanent and one temporary (project) work settings – which were studied using a practice-based perspective. A main result of the study is that knowledge integration in the two cases was more complicated than the literature suggests. Both differences and similarities were found between the two cases. Differences were seen in the use of boundary spanning activities and boundary objects, whereas similarities were found in the organizational structures and mechanisms, that is, purposes, rules, and infrastructures, which facilitated the integration of knowledge and/or functioned as obstacles and impediments. Journal: Knowledge Management Research & Practice Pages: 260-273 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.27 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.27 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:260-273 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945181_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 257-259 Issue: 4 Volume: 6 Year: 2008 Month: 12 X-DOI: 10.1057/kmrp.2008.28 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.28 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:4:p:257-259 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2067492_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Abhishek Srivastava Author-X-Name-First: Abhishek Author-X-Name-Last: Srivastava Author-Name: Jonathan Pinto Author-X-Name-First: Jonathan Author-X-Name-Last: Pinto Title: Dynamic linkages of empowering and transformational leadership with knowledge sharing in project teams Abstract: Previous research has studied the effect of leadership on knowledge sharing and has consistently found empowering and transformational leader behaviours to be important. However, there is lack of theoretical guidance on how the influence of leadership on knowledge sharing unfolds over time. This paper proposes a conceptual model that identifies key antecedents of knowledge sharing across different stages of life span of a project team. The conceptual model focuses on the influence of empowering and transformational leaders in each stage of team development. This paper argues that the influence of empowering and transformational leadership on knowledge sharing varies over time in a curvilinear manner such that the influence is limited during the initial and final stages but is relatively high in the intermediate stages of team development. This paper identifies the key mediators of the relationship between empowering/transformational leadership and knowledge sharing in project teams at different stages. Journal: Knowledge Management Research & Practice Pages: 571-579 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2022.2067492 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2067492 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:571-579 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2027827_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ermal Hetemi Author-X-Name-First: Ermal Author-X-Name-Last: Hetemi Author-Name: Joaquin Ordieres Author-X-Name-First: Joaquin Author-X-Name-Last: Ordieres Author-Name: Cali Nuur Author-X-Name-First: Cali Author-X-Name-Last: Nuur Title: Inter-organisational collaboration and knowledge-work: a contingency framework and evidence from a megaproject in Spain Abstract: This paper provides an exploratory understanding of the process of knowledge-work in the inter-organisational setting of a large-scale infrastructure project. Taking a process perspective, it explores why an autonomous project-owner organisation in the rail industry sector finds difficulties to transform and exploit the project network-related knowledge in a coopetitive context. The paper builds on a case study of a High-speed Rail Line (HSL) project in Spain. Based on the longitudinal qualitative secondary analysis, the authors put forth a contingency framework that proposes four contexts linking the transformation and exploitation of the knowledge from the inter-organisational network to the project-owner organisation; whether (i) the interplay between industrial setting and the project arrangement empowers product or process knowledge and (ii) the senior, and programme management awareness to feed-forward learning relies on individual- or institutionalised-based learning. These four contexts and their underlying conditions pose different knowledge-work related problems and suggest implications for practice in inter-organisational collaboration and beyond. Journal: Knowledge Management Research & Practice Pages: 641-653 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2022.2027827 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2027827 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:641-653 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2015262_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Pavla Vrabcová Author-X-Name-First: Pavla Author-X-Name-Last: Vrabcová Author-Name: Hana Urbancová Author-X-Name-First: Hana Author-X-Name-Last: Urbancová Author-Name: Martin Petříček Author-X-Name-First: Martin Author-X-Name-Last: Petříček Title: Knowledge and its transfer – key prerequisite for long-term competitive advantage and sustainable business Abstract: Knowledge transfer is a key prerequisite for the success of setting up management systems in organisations, as they become one of the strategic resources that can ensure increased performance or significant growth. There are a number of strategies using multiple activities (patent sales, custom research, consulting, horizontal mobility, publishing activities, human resources management practices) that ensure effective knowledge transfer for achieving long-term competitive advantage. These initiatives are considered as an important aspect of knowledge management and sustainable business development. The article aims to identify and evaluate a group of key factors to ensure the transfer of knowledge in selected Czech organisations. Data were obtained through a questionnaire technique of data collection (n = 183) using descriptive and multidimensional statistics in combination with a focus group (n = 8). Four key factors have been identified to ensure knowledge transfer, namely internal factors, altruism, satisfaction, organisational identity. Journal: Knowledge Management Research & Practice Pages: 630-640 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2021.2015262 File-URL: http://hdl.handle.net/10.1080/14778238.2021.2015262 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:630-640 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1789002_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marcello Chedid Author-X-Name-First: Marcello Author-X-Name-Last: Chedid Author-Name: Teresa Carvalho Author-X-Name-First: Teresa Author-X-Name-Last: Carvalho Author-Name: Leonor Teixeira Author-X-Name-First: Leonor Author-X-Name-Last: Teixeira Title: University-software industry collaboration: an empirical study based on knowledge management Abstract: The current environment that characterises the software industry is extremely dynamic and somewhat complex demanding high-performance solutions, rapid development, and cost-efficiency. Given this scenario, industry is forced to search for new partners, with the university-industry collaboration representing a fundamental resource in promoting innovation and technological development. This study aims to obtain and analyse the perceptions and experiences of representatives of this industry and the university, in order to identify a set of factors that could enhance and/or be the source of a sustainable collaboration, based on knowledge management. In nutshell, the results show that motivations are associated with the immediate opportunities or needs of each of those directly involved in the collaboration take priority, without building a sustainable collaboration. This collaboration is generally conducted through informal communication channels, which makes it difficult to capture and disseminate knowledge to other members of each of the related organisations. Journal: Knowledge Management Research & Practice Pages: 593-605 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2020.1789002 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1789002 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:593-605 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1911608_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Run Duan Author-X-Name-First: Run Author-X-Name-Last: Duan Author-Name: Linlin Jin Author-X-Name-First: Linlin Author-X-Name-Last: Jin Title: Influence of the leading role of collaboration in knowledge transfer in the regional context Abstract: The collaboration of government-university-industry is vital for knowledge creation. In this study, through a qualitative research, we compared the collaboration and knowledge conversion process of two regions in Japan and examined the influence of the leading role of collaboration in knowledge transfer in a regional context. We conducted semi-structured interviews with local governments, universities, and companies; adopted the SECI model to explain the knowledge conversion process; and used time series to compare the learning spiral. We found that the leading role of collaboration influences not only the types of regional collaboration but also the knowledge transfer and conversion process directly and indirectly. Our results provide insights for local governments to encourage knowledge creation. Journal: Knowledge Management Research & Practice Pages: 619-629 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2021.1911608 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1911608 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:619-629 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2075806_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Xinli Huang Author-X-Name-First: Xinli Author-X-Name-Last: Huang Author-Name: Qiuling Gao Author-X-Name-First: Qiuling Author-X-Name-Last: Gao Author-Name: Di Fan Author-X-Name-First: Di Author-X-Name-Last: Fan Author-Name: Zinab Hassan Author-X-Name-First: Zinab Author-X-Name-Last: Hassan Title: How do consulting firms share knowledge with clients in the Arab world? A cultural embeddedness perspective Abstract: This paper explores the challenges that consulting firms and client firms are facing in knowledge sharing in the context of the Arab management consulting industry, and how local culture works in solving these challenges. Taking knowledge sharing and the cultural embeddedness perspective as the theoretical lens, the study adopts a comparative case study design to explore how mechanisms of cultural contextualisation affect knowledge-sharing behaviours. The findings highlight the benefits of cultural embeddedness in knowledge sharing between consulting firms and client firms through identifying the importance of Wasta (a social network of interpersonal connections) in skill-set formation, follow-on consultancy, niche specialist cultivation, and the establishment of network consulting. Our study provides industry players with a holistic framework to leverage Wasta to achieve knowledge sharing, which sheds light on a neglected cultural aspect in the management consulting industry. Journal: Knowledge Management Research & Practice Pages: 580-592 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2022.2075806 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2075806 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:580-592 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1886617_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Michael Duijn Author-X-Name-First: Michael Author-X-Name-Last: Duijn Author-Name: Heleen Vreugdenhil Author-X-Name-First: Heleen Author-X-Name-Last: Vreugdenhil Author-Name: Stephanie Janssen Author-X-Name-First: Stephanie Author-X-Name-Last: Janssen Author-Name: Ellen Tromp Author-X-Name-First: Ellen Author-X-Name-Last: Tromp Author-Name: Gerald Jan Ellen Author-X-Name-First: Gerald Jan Author-X-Name-Last: Ellen Title: Organising knowledge generation and dissemination in the Dutch high-water protection programme – a sender-receiver approach Abstract: In 2012 the Dutch High-Water Protection Programme (HWPP) was initiated. This programme prioritised dike strengthening projects for the near future with a yearly budget of around 350 million Euros. A safety assessment 2011–2013 indicated the need to strengthen 748 km of dikes. To achieve this, it was recognised that generation and dissemination of state-of-the-art-knowledge was necessary. For this purpose, four Spatial and Technical Research Projects (STRPs) were initiated. The challenge for these STRPs is to generate and disseminate the developed knowledge that is relevant for other dike strengthening projects within the HWPP. This paper examines whether the STRPs have successfully undertaken activities to generate and disseminate new knowledge to relevant stakeholders. We examine how the generation and dissemination of knowledge from the STRPs to the HWPP-projects and water management organisations in the Netherlands took place and might be further facilitated. Journal: Knowledge Management Research & Practice Pages: 606-618 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2021.1886617 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1886617 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:606-618 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1788428_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Anjum Razzaque Author-X-Name-First: Anjum Author-X-Name-Last: Razzaque Author-Name: Tillal Eldabi Author-X-Name-First: Tillal Author-X-Name-Last: Eldabi Author-Name: Weifeng Chen Author-X-Name-First: Weifeng Author-X-Name-Last: Chen Title: Quality decisions from physicians’ shared knowledge in virtual communities Abstract: Physicians strive to reconcile decisions with social capital (SC) within virtual communities explained by Social Capital Theory (SCT)’s dimensions – identity, social interaction ties, and shared language. This study’s model with six hypotheses, assesses trust’s moderation between SC and knowledge sharing. Knowledge sharing enhances the quality of decision-making. A questionnaire got 204 response from US virtual community physicians. Confirmatory Factor Analysis and Structural Equation Modelling revealed that identity negatively influences shared language, interaction ties cannot influence knowledge sharing, though this behaviour enhances the quality of decision-making. Trust positively influences identity and quality in shared knowledge, but negatively influences this behaviour and shared language. Quality in shared knowledge partially mediates identity and quality of decision-making and fully mediates shared language and quality of decision-making. Theoretical and practical implications are reported in this first of its kind study assessing trust moderation and knowledge sharing mediation between SCT and quality of decision-making. Journal: Knowledge Management Research & Practice Pages: 503-515 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2020.1788428 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1788428 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:503-515 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1833689_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hsin-I Lee Author-X-Name-First: Hsin-I Author-X-Name-Last: Lee Author-Name: Hsipeng Lu Author-X-Name-First: Hsipeng Author-X-Name-Last: Lu Title: Promoting knowledge sharing with effective leadership - a case study from socio-organisational perspective Abstract: This case study concerns enterprise with multiple years of experiences in knowledge management. Through tracking for five consecutive years the annual evaluation of knowledge innovation units within the organisation, those highly engaged units were identified and chosen for subsequent analysis based on a KSB-ecological approach to identify enabling internal factors for sustaining knowledge-sharing behaviour of employees. Research outcomes indicate that knowledge sharing of employees can be driven by two types of leadership: the Transformational Leadership that drives knowledge-sharing behaviour with a vision, and the Inclusive Leadership that, by creating a sense of well-being for employees, promotes knowledge sharing as a valuable act of generosity. Research findings may help enterprises facing bottlenecks in knowledge management to redirect attention to changes of leadership style, remove internal barriers to knowledge sharing, and profoundly nurturing employee proactivity towards building an enabling socio-organisational process for knowledge sharing. Journal: Knowledge Management Research & Practice Pages: 528-541 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2020.1833689 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1833689 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:528-541 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1821588_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tuyet-Mai Nguyen Author-X-Name-First: Tuyet-Mai Author-X-Name-Last: Nguyen Author-Name: Catherine Prentice Author-X-Name-First: Catherine Author-X-Name-Last: Prentice Title: Reverse relationship between reward, knowledge sharing and performance Abstract: The study draws upon expectancy theory and proposes a reverse relationship between rewards, knowledge sharing, and job performance. Knowledge sharing behaviours including knowledge donation, collection, and lurking are modelled to intervene between this relationship. The study was conducted with employees who had used online knowledge platforms in organisations from three industries in Vietnam, namely, tele-communications, banking, and insurance. A pilot study was undertaken prior to the formal survey to ensure clarity and validity of the questionnaires. The results show that job performance was significantly related to knowledge donating and collecting but not related to lurking. Knowledge donating, collecting, and lurking also have a significant impact on intrinsic rewards respectively and that top management support moderates the effect of knowledge donating, knowledge collecting, and lurking on intrinsic rewards. The study extends expectancy theory into online knowledge sharing literature and suggest for optimising organisational resources and maximising knowledge sharing values. Journal: Knowledge Management Research & Practice Pages: 516-527 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2020.1821588 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1821588 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:516-527 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1838961_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sharmila Gamlath Author-X-Name-First: Sharmila Author-X-Name-Last: Gamlath Author-Name: Therese Wilson Author-X-Name-First: Therese Author-X-Name-Last: Wilson Title: Dimensions of student-to-student knowledge sharing in universities Abstract: As quintessential knowledge organisations, universities need to constantly foster knowledge sharing between their students to enable their academic success and employability. This paper draws on a range of relevant literature to proposes the categorisation of the diverse knowledge-sharing activities undertaken by students in university environments along three dimensions: relatedness to curriculum, distance between students and degree of formality. Broader factors that feed into these dimensions such as the advent of online learning, the widespread integration of social media into learning, the effects of national culture and individual student characteristics on knowledge sharing and the move towards the formalisation of peer learning among students are explored in relation to each of these dimensions. Through the use of several practical examples, the paper demonstrates how these dimensions can act as a planning tool that can help university staff develop, revise and compare student-to-student knowledge-sharing activities. Journal: Knowledge Management Research & Practice Pages: 542-556 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2020.1838961 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1838961 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:542-556 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2015263_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Martin H. M. Sailer Author-X-Name-First: Martin H. M. Author-X-Name-Last: Sailer Author-Name: Yuriy Georgiev Author-X-Name-First: Yuriy Author-X-Name-Last: Georgiev Author-Name: Gergo Mitov Author-X-Name-First: Gergo Author-X-Name-Last: Mitov Author-Name: Marin Guentchev Author-X-Name-First: Marin Author-X-Name-Last: Guentchev Title: A memory-based structural model for knowledge management and transfer Abstract: In this paper, we aimed to develop a system for knowledge management mimicking the memory in the human brain. This system was used to create a multilingual guide for patients suffering from disorders of the spine. We viewed the transfer of knowledge as the transmission of a chain of small, interchangeable, semantic units. We defined the smallest amount of information that can be accurately communicated as a Knowledge Transfer Unit (KTU). Combining these KTUs in different sequences allowed us to create text chapters on more than 70 diseases. Through using KTUs, we reduced the number of characters by 72%, from 528,821 in the final output files to only 147,451 in our text database. In this paper, we present a new tool for knowledge management and transfer mimicking the process of integration of information and information recall within the human memory. Journal: Knowledge Management Research & Practice Pages: 654-660 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2021.2015263 File-URL: http://hdl.handle.net/10.1080/14778238.2021.2015263 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:654-660 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1860666_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Oyku Basak Derin Author-X-Name-First: Oyku Basak Author-X-Name-Last: Derin Author-Name: Kerem Toker Author-X-Name-First: Kerem Author-X-Name-Last: Toker Author-Name: Ali Gorener Author-X-Name-First: Ali Author-X-Name-Last: Gorener Title: The relationship between knowledge sharing and innovative work behaviour: the mediating role of ethical climate Abstract: This study aims to identify and define the relationships among knowledge sharing, innovative work behaviour, and ethical climate. We examine the mediating role of ethical climate in knowledge sharing and innovative business behaviour based on a case study of a Turkish cement factory with 495 employees. A hierarchal regression results demonstrated that a low egoist, benevolence, and principled climate played positive partial mediating roles between knowledge sharing and innovative work behaviour. The results provide an original theoretical framework for organisations that aim to develop innovative behaviours among employees. Journal: Knowledge Management Research & Practice Pages: 557-570 Issue: 4 Volume: 20 Year: 2022 Month: 07 X-DOI: 10.1080/14778238.2020.1860666 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1860666 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:4:p:557-570 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945232_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Miia Kosonen Author-X-Name-First: Miia Author-X-Name-Last: Kosonen Author-Name: Hanna-Kaisa Ellonen Author-X-Name-First: Hanna-Kaisa Author-X-Name-Last: Ellonen Title: From ivory towers to online bazaars? The internet, social media and competing discourses in the newspaper industry Abstract: In line with the development of new media, newspaper companies are facing drastic changes in their competitive environment. Managing change requires both new capabilities and new ways of thinking. Organizational learning could be seen in terms of increasing shared organizational knowledge through changing social practices, which in turn consist of discourses. In this article we investigate the Internet and social-media-related discourse among newspaper journalists, in order to enhance understanding of how social reality is constituted and made sense of in this environment. We identify four types of discourse: Ivory-tower-creating and Shielding, which seem to impede learning, and Accelerating and Connecting, which encourage adaptation to learning and change within newspaper companies. Journal: Knowledge Management Research & Practice Pages: 135-145 Issue: 2 Volume: 8 Year: 2010 Month: 6 X-DOI: 10.1057/kmrp.2009.37 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.37 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:2:p:135-145 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945233_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heather Smith Author-X-Name-First: Heather Author-X-Name-Last: Smith Author-Name: James McKeen Author-X-Name-First: James Author-X-Name-Last: McKeen Author-Name: Satyendra Singh Author-X-Name-First: Satyendra Author-X-Name-Last: Singh Title: Creating the KM mindset: why is it so difficult? Abstract: The knowledge management (KM) mindset is a precursor to a knowledge-sharing culture. It is often assumed that developing a KM mindset is somewhat easier than developing a knowledge-sharing culture in an organization. However, the task is daunting for knowledge managers. To explore and understand the issue, we conducted research using focus group methodology that identified the key challenges that knowledge managers face while creating a KM mindset. We present these challenges as well as a model and a series of best practices that can help managers to instill a KM mindset in their organizations. Journal: Knowledge Management Research & Practice Pages: 112-120 Issue: 2 Volume: 8 Year: 2010 Month: 6 X-DOI: 10.1057/kmrp.2009.40 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.40 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:2:p:112-120 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945234_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Reviewers 2009 Journal: Knowledge Management Research & Practice Pages: 189-189 Issue: 2 Volume: 8 Year: 2010 Month: 6 X-DOI: 10.1057/kmrp.2010.3 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:2:p:189-189 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945235_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kent Wickstrøm Jensen Author-X-Name-First: Kent Wickstrøm Author-X-Name-Last: Jensen Title: Relational effects on knowledge integration: the differential effects on search and transfer Abstract: The paper investigates the effect of homophily and status differences on knowledge integration among individuals involved in product development activities. By distinguishing between search and transfer as two integral parts of the knowledge integration process, the paper addresses the question of how cognitive and motivational barriers to knowledge integration operate differently through the search and the transfer processes respectively. A study of 434 knowledge integration activities among 49 participants in four software development teams suggests that while search is directed both by homophily and by status differences among team participants, only status differences affect the perceived value of knowledge transfer activities. Further, the study indicates that there is not necessarily a correspondence between the status cues that direct search activities and the status cues that drive the perceived value of knowledge transfer activities among team participants. Journal: Knowledge Management Research & Practice Pages: 146-160 Issue: 2 Volume: 8 Year: 2010 Month: 6 X-DOI: 10.1057/kmrp.2010.4 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:2:p:146-160 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945236_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Markus Hagemeister Author-X-Name-First: Markus Author-X-Name-Last: Hagemeister Author-Name: Arturo Rodríguez-Castellanos Author-X-Name-First: Arturo Author-X-Name-Last: Rodríguez-Castellanos Title: Organisational capacity to absorb external R&D: industrial differences in assessing intellectual capital drivers Abstract: Being competitive entails continuously performing product and process innovations. The acquisition of externally generated R&D is therefore increasingly important. However, firms have different needs when performing this process. The paper presents 26 drivers of intellectual capital (IC) as crucial for the absorption of externally generated R&D. Additionally we identify divergences in a range of companies in management attitudes to the assessment of these IC factors. Our analysis is based on empirical research carried out in the northern Spanish Basque Country. The results support the development of instruments and strategies for the absorption of externally generated R&D. Journal: Knowledge Management Research & Practice Pages: 102-111 Issue: 2 Volume: 8 Year: 2010 Month: 6 X-DOI: 10.1057/kmrp.2010.5 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:2:p:102-111 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945237_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Zhichang Zhu Author-X-Name-First: Zhichang Author-X-Name-Last: Zhu Title: Knowledge of the natural and the social: how are they different and what do they have in common? Abstract: Knowledge of the natural and the social are irreducibly different yet have much in common. The differences lie at the levels of complexity they engage, modes of explanation they adopt, investigation aims they allow and whether they assert a ‘double hermeneutic’ effect to the behaviour of the studied objects. Knowledge are in common in that they are all construed out of available resources, justified based on the consequences of acting upon them, settled until better alternatives emerge, and serving as walking sticks for beating unknown paths in human life. Because of this, there can be no hierarchy of knowledge or unity of methodology, and dialogical encounters guided by situational ethics, not professional deafness driven by ontological/instrumental fallacies, are a viable strategy for morally and practically wise actions, including knowledge management projects. Journal: Knowledge Management Research & Practice Pages: 173-188 Issue: 2 Volume: 8 Year: 2010 Month: 6 X-DOI: 10.1057/kmrp.2010.6 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:2:p:173-188 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945238_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Duncan Shaw Author-X-Name-First: Duncan Author-X-Name-Last: Shaw Author-Name: Graham McGregor Author-X-Name-First: Graham Author-X-Name-Last: McGregor Title: Making memories available: a framework for preserving rural heritage through community knowledge management (cKM) Abstract: While most of the research in Knowledge Management (KM) has focused on business communities, there is a breadth of potential applications of KM theory and practice to wider society. This paper explores the potential of KM for rural communities, specifically for those that want to preserve their social history and collective memories (what we call heritage) to enrich the lives of others. In KM terms, this is a task of accumulating and recording knowledge (using KM techniques such as story-telling and communities of practice) to enable its retention for future use (by interested people perhaps through KM systems). We report a case study of Cardrona, a valley of approximately 120 people in New Zealand's South Island. Realising that time would erode knowledge of their community a small, motivated group of residents initiated a KM programme to create a legacy for a wider community including younger generations, tourists and scholars. This paper applies KM principles to rural communities that want to harness their collective knowledge for wider societal gain, and develops a community-based framework to inform such initiatives. As a result, we call for a wider conceptualisation of KM to include motives for managing knowledge beyond business performance to accommodate community (cKM). Journal: Knowledge Management Research & Practice Pages: 121-134 Issue: 2 Volume: 8 Year: 2010 Month: 6 X-DOI: 10.1057/kmrp.2010.7 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:2:p:121-134 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945239_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Will Venters Author-X-Name-First: Will Author-X-Name-Last: Venters Title: Knowledge management technology-in-practice: a social constructionist analysis of the introduction and use of knowledge management systems Abstract: This paper argues that Knowledge Management Technology (KMT) is socially constructed in use based on the affordances and constraints of the technology artefact. Since many Knowledge Management (KM) systems are introduced with vague purposes (such as to improve knowledge sharing) it is therefore their affordances and constraints which strongly shape the socially constructed ‘KMT-in-practice’. The paper argues that knowledge is also socially constructed and that knowledge creation requires an element of surprise and challenge to routine. Using a case study of the British Council's KM programme between 1998 and 2003, the paper explores the social construction of a KMT as it is developed and used; describing how various features afforded by the technology influence its adoption and institutionalisation. The paper concludes by arguing that KMTs-in-practice, which are successful in supporting knowledge creation, must paradoxically remain in a state of neither stabilisation and acceptance, nor abandonment and disuse. Practical implications of how this might be achieved are provided. Journal: Knowledge Management Research & Practice Pages: 161-172 Issue: 2 Volume: 8 Year: 2010 Month: 6 X-DOI: 10.1057/kmrp.2010.8 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:2:p:161-172 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945240_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 99-101 Issue: 2 Volume: 8 Year: 2010 Month: 6 X-DOI: 10.1057/kmrp.2010.9 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:2:p:99-101 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945099_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andrew Cox Author-X-Name-First: Andrew Author-X-Name-Last: Cox Title: Reproducing knowledge: Xerox and the story of knowledge management Abstract: This paper is a commentary on discursive transformations that occur in stories told about Xerox's photocopier technicians, comparing particularly Orr's brilliant ethnographic study and a later management case study. It argues that significant shifts take place in how knowledge is understood between these accounts so that what begins as elusive, oral, improvised and social becomes increasingly presented as encodable in a structured database, countable, auditable, individualistic. These ideological transformations seem much to do with Xerox's own historic need to rebrand itself, and simply to sell a commercial product. Thus, how knowledge is represented and what knowledge management might mean seems to be heavily influenced by corporate vested interests. The paper stresses the need to capture complexity in case studies if they are to promote a realistic or critical understanding of the organisation. Journal: Knowledge Management Research & Practice Pages: 3-12 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500118 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500118 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:3-12 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945100_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paul N Gooderham Author-X-Name-First: Paul N Author-X-Name-Last: Gooderham Title: Enhancing knowledge transfer in multinational corporations: a dynamic capabilities driven model Abstract: While the possession of knowledge-based assets endows a firm with the potential to benefit following internationalization, a distinct ability to transfer knowledge efficiently is also required. The application of social capital theory has contributed important insights into the processes underlying knowledge transfer within the MNC. However, from a practitioner stand point this perspective needs to be supplemented in two ways. First, there is a need to take into account the influence of the external environment and second a need to incorporate the role dynamic capabilities, in the form of management-initiated practices, can play in enhancing levels of social capital. The latter include transmission channels, socialization mechanisms and motivational mechanisms. It is these mechanisms that represent the key modifiable elements in facilitating knowledge flows. The paper concludes with a conceptual model for the study of intra-MNC knowledge transfers that embraces the various facets of social capital, the influence of the external environment and modifiable practices. Journal: Knowledge Management Research & Practice Pages: 34-43 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500119 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500119 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:34-43 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945101_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John B Kidd Author-X-Name-First: John B Author-X-Name-Last: Kidd Title: The Future of Knowledge Management Journal: Knowledge Management Research & Practice Pages: 66-68 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500120 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500120 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:66-68 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945102_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Elayne Coakes Author-X-Name-First: Elayne Author-X-Name-Last: Coakes Title: Stealth KM: Winning Knowledge Management Strategies for the Public Sector Journal: Knowledge Management Research & Practice Pages: 69-70 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500121 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500121 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:69-70 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945103_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yanqing Duan Author-X-Name-First: Yanqing Author-X-Name-Last: Duan Title: New Frontiers of Knowledge Management Journal: Knowledge Management Research & Practice Pages: 71-72 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500122 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500122 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:71-72 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945104_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Kant's two paths of knowledge creation: a priori vs a posteriori Journal: Knowledge Management Research & Practice Pages: 64-65 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500123 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500123 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:64-65 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945105_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andrew J Sense Author-X-Name-First: Andrew J Author-X-Name-Last: Sense Title: Stimulating situated learning within projects: personalizing the flow of knowledge Abstract: This paper provides an empirical insight into the social complexities of practically supporting the knowledge creation processes within a project setting. It helps address a gap in knowledge in the project management, organizational learning and knowledge management literatures, concerning the dynamics of situated learning. Drawing on the findings of a participative action research case study investigation of project-based learning, this paper argues that predominantly adopting a ‘personalization approach’ to manage knowledge flows within a project setting most significantly stimulates situated learning activity. This approach also underpins project participants’ communal and critical reflection on their knowledge management practices and on other sociological elements within their environments that affect their situated learning activities. Undertaking those learning actions only further energizes project participants’ learning activity and progressively helps develop their skills in ‘learning how to learn’. Journal: Knowledge Management Research & Practice Pages: 13-21 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500124 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500124 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:13-21 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945106_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jeffrey W Alstete Author-X-Name-First: Jeffrey W Author-X-Name-Last: Alstete Title: An assessment of knowledge growth stages in organizations Abstract: This paper examines the stages of knowledge growth in 50 companies through a qualitative research study that asked employees to identify where their organization ranks along Bohn's eight-stage scale ranging from complete ignorance to complete knowledge. Participants were also asked to identify their competitors ranking and the ideal stage of knowledge to which their company should strive. The results found that companies today rank on the Bohn scale between stage three (the measure stage) where knowledge is typically written and stage four (control of the mean) where knowledge is written and embodied in hardware. Respondents also stated that their companies were perceived as usually slightly ahead of their competitors, but not nearly at the ideal level that they believe their organizations should achieve. Recommendations are made for further qualitative and empirical research regarding the stages of knowledge growth at organizations, and how organizations can support movement toward complete knowledge. Journal: Knowledge Management Research & Practice Pages: 54-63 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500125 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500125 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:54-63 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945107_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Birgit Renzl Author-X-Name-First: Birgit Author-X-Name-Last: Renzl Title: Language as a vehicle of knowing: the role of language and meaning in constructing knowledge Abstract: This paper emphasizes the role of language in constructing knowledge. It considers the context-dependant nature of knowledge: how do people interpret the situation; what tasks have to be accomplished; which knowledge do they consider important; etc. Firstly, the paper outlines its assumptions on epistemological issues, that is the knowledge concept and the role of language and meaning in creating knowledge. Secondly, referring to discourse theory the paper sheds light on the use of language in varying social contexts, highlighting interactivity, context dependency, functional, and creative nature of language. Thirdly, for the purpose of illustration the theoretical findings on language and meaning in constructing knowledge will be applied to the case of the Challenger accident. Journal: Knowledge Management Research & Practice Pages: 44-53 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500126 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500126 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:44-53 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945108_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Farhad Daneshgar Author-X-Name-First: Farhad Author-X-Name-Last: Daneshgar Author-Name: Mehri Parirokh Author-X-Name-First: Mehri Author-X-Name-Last: Parirokh Title: A knowledge schema for organisational learning in academic libraries Abstract: This article introduces a formal methodology for deriving conceptual knowledge schema for today's academic libraries. This knowledge schema is defined in the form of a set of knowledge structures and their relationships, and with the purpose of identifying organisational learning requirements. These schemas will then form basis for an organisational knowledge base that assists collaborating librarians to identify appropriate links to relevant knowledge sources within the context of the tasks that they perform. The article demonstrates that the proposed schema when used in conjunction with a specialised knowledge map called the Awareness Net will constitute a suitable conceptual framework for identifying knowledge sharing and organisational learning requirements in today's university libraries. Journal: Knowledge Management Research & Practice Pages: 22-33 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500127 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500127 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:22-33 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945109_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-2 Issue: 1 Volume: 5 Year: 2007 Month: 2 X-DOI: 10.1057/palgrave.kmrp.8500128 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500128 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:1:p:1-2 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945070_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heather A Smith Author-X-Name-First: Heather A Author-X-Name-Last: Smith Author-Name: James D McKeen Author-X-Name-First: James D Author-X-Name-Last: McKeen Author-Name: Satyendra Singh Author-X-Name-First: Satyendra Author-X-Name-Last: Singh Title: Making knowledge work: five principles for action-oriented knowledge management Abstract: Often knowledge management (KM) initiatives are built on an assumption that the relationship between knowledge and action starts with knowledge, that is, we know something and we act upon it. Such an assumption can lead KM initiatives to develop knowledge that is not necessarily useful for the actions that an organization is willing to take. However, if the organization derives knowledge from the actions they are willing to take or they are taking, the knowledge can be much more useful as it will directly facilitate the actions. In this article, we argue that the relationship between knowledge and action is reciprocal and offers two-way learning. As such, KM initiatives are most apt to be successful by considering how to derive knowledge from action as well as how to deliver knowledge. The paper develops five principles for action-oriented KM. Journal: Knowledge Management Research & Practice Pages: 116-124 Issue: 2 Volume: 4 Year: 2006 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500088 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500088 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:2:p:116-124 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945071_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Richard Baskerville Author-X-Name-First: Richard Author-X-Name-Last: Baskerville Author-Name: Alina Dulipovici Author-X-Name-First: Alina Author-X-Name-Last: Dulipovici Title: The theoretical foundations of knowledge management Abstract: Knowledge management has emerged as an important field for practice and research in information systems. This field is building on theoretical foundations from information economics, strategic management, organizational culture, organizational behavior, organizational structure, artificial intelligence, quality management, and organizational performance measurement. These theories are being used as foundations for new concepts that provide a rationale for managing knowledge, define the process of managing knowledge, and enable us to evaluate the results of this process. Based on articles published between 1995 and 2005, new concepts are emerging, including knowledge economy, knowledge alliance, knowledge culture, knowledge organization, knowledge infrastructure, and knowledge equity. An analysis of the theoretical foundations of knowledge management reveals a healthy arena with a strong foundation and clear directions for future work. Journal: Knowledge Management Research & Practice Pages: 83-105 Issue: 2 Volume: 4 Year: 2006 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500090 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500090 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:2:p:83-105 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945072_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Zhichang Zhu Author-X-Name-First: Zhichang Author-X-Name-Last: Zhu Title: Nonaka meets Giddens: A critique Abstract: Nonaka's recent incorporation of Giddens into the knowledge movement is superficial and problematic. The incorporation accepts uncritically Giddens's controversial conceptions of structure and agency, avoids his concerns of power and domination, exaggerates his elaboration on contradictions, and shares with him the search for an omelette-like theoretical totalising. Using Giddens as an illustrative vehicle, this paper analyses the pattern of Nonaka’s recent borrowing of others’ work and the consequent tensions built up in his simplistic model of the knowledge creating company. Journal: Knowledge Management Research & Practice Pages: 106-115 Issue: 2 Volume: 4 Year: 2006 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500091 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500091 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:2:p:106-115 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945073_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gilberto Montibeller Author-X-Name-First: Gilberto Author-X-Name-Last: Montibeller Author-Name: Duncan Shaw Author-X-Name-First: Duncan Author-X-Name-Last: Shaw Author-Name: Mark Westcombe Author-X-Name-First: Mark Author-X-Name-Last: Westcombe Title: Using decision support systems to facilitate the social process of knowledge management Abstract: The social processes involved in engaging small groups of 3–15 managers in their sharing, organising, acquiring, creating and using knowledge can be supported with software and facilitator assistance. This paper introduces three such systems that we have used as facilitators to support groups of managers in their social process of decision-making by managing knowledge during face-to-face meetings. The systems include Compendium, Group Explorer (with Decision Explorer) and V*I*S*A. We review these systems for group knowledge management where the aim is for better decision-making, and discuss the principles of deploying each in a group meeting. Journal: Knowledge Management Research & Practice Pages: 125-137 Issue: 2 Volume: 4 Year: 2006 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500092 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500092 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:2:p:125-137 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945074_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 81-82 Issue: 2 Volume: 4 Year: 2006 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500093 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500093 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:2:p:81-82 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945075_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Heraclitus: philosophy of change, a challenge for knowledge management? Journal: Knowledge Management Research & Practice Pages: 170-171 Issue: 2 Volume: 4 Year: 2006 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500094 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500094 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:2:p:170-171 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945076_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Vesa Peltokorpi Author-X-Name-First: Vesa Author-X-Name-Last: Peltokorpi Title: Knowledge sharing in a cross-cultural context: Nordic expatriates in Japan Abstract: Although the scholarly discussion increases our understanding about aspects involved in the management of knowledge, relatively little is known about knowledge sharing in a cross-cultural context. Yet, attitudes about knowledge sharing as well as knowledge sharing behavior have been identified in related research as varying across cultural contexts. The purpose of this paper is to shed light on the aspects that influence the act of making knowledge available to others in a cross-cultural context. The empirical part of the study, consisting of semi-structured interviews with 30 Nordic expatriates and eight Japanese managers in Japan indicates that language differences, status hierarchies, collectivism, and logical differences can create barriers to knowledge sharing. Managerial implications and suggestions for future research are offered. Journal: Knowledge Management Research & Practice Pages: 138-148 Issue: 2 Volume: 4 Year: 2006 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500095 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500095 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:2:p:138-148 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945077_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Quamrul Hasan Author-X-Name-First: Quamrul Author-X-Name-Last: Hasan Author-Name: Marcelo Machado Author-X-Name-First: Marcelo Author-X-Name-Last: Machado Author-Name: Masatoshi Tsukamoto Author-X-Name-First: Masatoshi Author-X-Name-Last: Tsukamoto Author-Name: Katsuhiro Umemoto Author-X-Name-First: Katsuhiro Author-X-Name-Last: Umemoto Title: Knowledge creation for science and technology in academic laboratories: a pilot study Abstract: In the last decade, there has been increasing pressure on academic laboratories to produce practical results. The last 10 years also have seen a growing interest in knowledge management, a management discipline believed to enhance organizations’ innovative capability by the sharing and creation of knowledge. While most knowledge management cases refer to the business setting, we believe that the introduction of these practices can also enhance knowledge creation and knowledge sharing within and among research units. This paper focuses on a pilot study being conducted at a Japanese public graduate university – JAIST – under a Center of Excellence (COE) program that was established to bring the performance of research laboratories up to a world class level in productivity by applying the theories and tools of knowledge science. This study is a cooperative effort between the School of Knowledge Science, doing research on knowledge management and systems, and two research laboratories in the School of Materials Science, doing basic and applied research on materials science. The goal of this project is to enhance materials science students’ capabilities so that they become successful creators of new scientific knowledge. A group of seven graduate research students volunteered for the study. As one of the first steps, we introduced a formal and periodic written reporting system that motivates students to think strategically about their experiments, helps them to improve their communications skills, and enables students to self-evaluate their skills and supervisors to evaluate the students’ skills as well as monitor their progress and developments in a formalized way. Since the project is relatively new, these preliminary results are associated with a generalized awareness and participation of the students in the project. However, we are expecting to obtain more concrete results, that is, quantifiable improvements in scientific production, in the near future. Journal: Knowledge Management Research & Practice Pages: 162-169 Issue: 2 Volume: 4 Year: 2006 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500096 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500096 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:2:p:162-169 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945078_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hai Chen Tan Author-X-Name-First: Hai Chen Author-X-Name-Last: Tan Author-Name: Pat Carrillo Author-X-Name-First: Pat Author-X-Name-Last: Carrillo Author-Name: Chimay Anumba Author-X-Name-First: Chimay Author-X-Name-Last: Anumba Author-Name: John M Kamara Author-X-Name-First: John M Author-X-Name-Last: Kamara Author-Name: Dino Bouchlaghem Author-X-Name-First: Dino Author-X-Name-Last: Bouchlaghem Author-Name: Chika Udeaja Author-X-Name-First: Chika Author-X-Name-Last: Udeaja Title: Live capture and reuse of project knowledge in construction organisations Abstract: It is important that the knowledge generated on construction projects is captured and shared between project team members for continuous improvement, to prevent the ‘re-invention of the wheel’ and to avoid repetition of previous mistakes. However, this is undermined mainly by the loss of important insights and knowledge due to time lapse in capturing the knowledge, staff turnover and people's reluctance to share knowledge. To address this, it is crucial for knowledge to be captured ‘live’ in a collaborative environment while the project is being executed and presented in a format that will facilitate its reuse during and after the project. This paper uses a case study approach to investigate the end-users’ requirements for the ‘live’ capture and reuse of knowledge methodology, and shortcomings of current practice in meeting these requirements. A framework for the ‘live’ methodology that satisfies the requirements is then presented and discussed. Journal: Knowledge Management Research & Practice Pages: 149-161 Issue: 2 Volume: 4 Year: 2006 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500097 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500097 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:2:p:149-161 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944982_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dianne P Ford Author-X-Name-First: Dianne P Author-X-Name-Last: Ford Author-Name: Yolande E Chan Author-X-Name-First: Yolande E Author-X-Name-Last: Chan Title: Knowledge sharing in a multi-cultural setting: a case study Abstract: Organizational culture has been shown to influence the success of knowledge management practices. Hofstede's theory specifies that organizational culture is not independent of national culture. A case study of an international subsidiary was conducted to explore the extent to which knowledge sharing is dependent on national culture. Results indicate that language differences can create knowledge blocks, and cross-cultural differences can explain the direction of knowledge flows. Journal: Knowledge Management Research & Practice Pages: 11-27 Issue: 1 Volume: 1 Year: 2003 Month: 7 X-DOI: 10.1057/palgrave.kmrp.8499999 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8499999 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:1:p:11-27 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944983_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ikujiro Nonaka Author-X-Name-First: Ikujiro Author-X-Name-Last: Nonaka Author-Name: Ryoko Toyama Author-X-Name-First: Ryoko Author-X-Name-Last: Toyama Title: The knowledge-creating theory revisited: knowledge creation as a synthesizing process Abstract: This paper is a part of our attempt to build a new knowledge-based theory of the firm and organization to explain the dynamic process of knowledge creation and utilization. For this, we revisit the theory of knowledge creation through the SECI process and ba, and try to advance them further by incorporating the dialectic thinking. In this paper, knowledge creation is conceptualized as a dialectical process, in which various contradictions are synthesized through dynamic interactions among individuals, the organization, and the environment. With the view of a firm as a dialectic being, and strategy and organization should be re-examined as the synthesizing and self-transcending process instead of a logical analysis of structure or action. An organization is not an information-processing machine that is composed of small tasks to carry out a given task, but an organic configuration of ba. Ba, which is conceptualized as a shared context in motion, can transcend time, space, and organization boundaries to create knowledge. Journal: Knowledge Management Research & Practice Pages: 2-10 Issue: 1 Volume: 1 Year: 2003 Month: 7 X-DOI: 10.1057/palgrave.kmrp.8500001 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500001 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:1:p:2-10 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944984_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John Kidd Author-X-Name-First: John Author-X-Name-Last: Kidd Title: Handbook on Knowledge Management (2 volume set) Journal: Knowledge Management Research & Practice Pages: 61-63 Issue: 1 Volume: 1 Year: 2003 Month: 7 X-DOI: 10.1057/palgrave.kmrp.8500002 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500002 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:1:p:61-63 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944985_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Con Connell Author-X-Name-First: Con Author-X-Name-Last: Connell Title: The New Knowledge Management – Complexity, Learning and Sustainable Innovation Journal: Knowledge Management Research & Practice Pages: 64-66 Issue: 1 Volume: 1 Year: 2003 Month: 7 X-DOI: 10.1057/palgrave.kmrp.8500003 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500003 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:1:p:64-66 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944986_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Vincent M Ribière Author-X-Name-First: Vincent M Author-X-Name-Last: Ribière Author-Name: Aleša Saša Sitar Author-X-Name-First: Aleša Saša Author-X-Name-Last: Sitar Title: Critical role of leadership in nurturing a knowledge-supporting culture Abstract: This paper addresses the critical role leadership plays in the implementation and facilitation of knowledge management activities. Leadership is particularly important for organizations willing to ‘evolve’ their culture to a knowledge-supporting culture. Organizational culture has been identified as the main impediment to knowledge activities, and therefore leaders should model the proper behaviors causing culture to evolve in a way that enables and motivates knowledge workers to create, codify, transfer, and use and leverage knowledge. In the literature this leadership behavior is referred to as ‘leading through a knowledge lens’. Leading through a knowledge lens has some special characteristics since it is dealing with knowledge workers having specialized expertise. Leading them can be done only by intellectual power, conviction, persuasion, and interactive dialog. It requires skills that build confidence and engagement. Therefore, leaders should establish trust and commitment that will help the knowledge organization to achieve its knowledge and business goals. Journal: Knowledge Management Research & Practice Pages: 39-48 Issue: 1 Volume: 1 Year: 2003 Month: 7 X-DOI: 10.1057/palgrave.kmrp.8500004 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500004 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:1:p:39-48 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944987_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Author-Name: Meliha Handzic Author-X-Name-First: Meliha Author-X-Name-Last: Handzic Author-Name: Sven Carlsson Author-X-Name-First: Sven Author-X-Name-Last: Carlsson Author-Name: Mark Nissen Author-X-Name-First: Mark Author-X-Name-Last: Nissen Title: Knowledge management research & practice: visions and directions Abstract: This editorial paper outlines key directions for knowledge management research and practice. The editorial team presents the results from a small survey of academics and practitioners about the present and future of knowledge management, and the editors include their own informed views on how this journal can help promote scholarly inquiry in the field. Journal: Knowledge Management Research & Practice Pages: 49-60 Issue: 1 Volume: 1 Year: 2003 Month: 7 X-DOI: 10.1057/palgrave.kmrp.8500005 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500005 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:1:p:49-60 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944988_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Malin Brännback Author-X-Name-First: Malin Author-X-Name-Last: Brännback Title: R&D collaboration: role of Ba in knowledge-creating networks Abstract: Research and development (R&D) collaboration between universities and business is a vital form of new knowledge creation in knowledge-intensive high-technology business environments. Increasingly, collaboration occurs in networks. A key element in forming these collaborate networks is shared knowledge creation, which is dependent on the Ba, the SECI process, and knowledge assets. This paper argues that Ba plays a major role for successful knowledge creation through R&D collaboration between university and business. A Ba is a perception of a place – which can be virtual – and a shared purpose. The absence of a Ba is a significant barrier to success, but building a Ba takes collaborative time and effort. This paper addresses the problems in the successful formation of such networks based on insights from biotechnology, an area where this type of collaboration has been and still is common, but not always successful or unproblematic. Journal: Knowledge Management Research & Practice Pages: 28-38 Issue: 1 Volume: 1 Year: 2003 Month: 7 X-DOI: 10.1057/palgrave.kmrp.8500006 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500006 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:1:p:28-38 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944989_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-1 Issue: 1 Volume: 1 Year: 2003 Month: 7 X-DOI: 10.1057/palgrave.kmrp.8500007 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500007 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:1:y:2003:i:1:p:1-1 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945476_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yong Sauk Hau Author-X-Name-First: Yong Sauk Author-X-Name-Last: Hau Author-Name: Byoungsoo Kim Author-X-Name-First: Byoungsoo Author-X-Name-Last: Kim Author-Name: Heeseok Lee Author-X-Name-First: Heeseok Author-X-Name-Last: Lee Title: What drives employees to share their tacit knowledge in practice? Abstract: Tacit knowledge is internal to an individual in the form of know-how, experience or expertise. To create and maintain a sustainable competitive advantage, many companies have made substantial efforts to promote employees’ sharing of their tacit knowledge. In practice, however, tacit knowledge sharing (TKS) between employees is rare. This study empirically analyses the impacts of individual motivations and social capital on employees’ TKS in order to deepen and widen the understanding about the antecedents to employees’ TKS. Data collected from 713 employees in multiple industries were empirically tested by using structural equation modelling analysis through partial least squares. The analysis results show that anticipated intrinsic rewards and social capital positively influence employees’ TKS whereas anticipated extrinsic rewards have a negative effect on it. Furthermore, they show that employees’ attitudes, intentions and subjective norms of TKS play significant roles in linking the effects of individual motivations and social capital to employees’ TKS through a combination of expectancy theory and social capital theory based on the theory of planned behaviour. Theoretical and practical implications are presented on the basis of the major findings from this study. Journal: Knowledge Management Research & Practice Pages: 295-308 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.32 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.32 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:295-308 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945477_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kamphol Wipawayangkool Author-X-Name-First: Kamphol Author-X-Name-Last: Wipawayangkool Author-Name: James T C Teng Author-X-Name-First: James T C Author-X-Name-Last: Teng Title: Paths to tacit knowledge sharing: knowledge internalization and individual-task-technology fit Abstract: Tacit knowledge has long been considered instrumental to competitive advantage of organizations. However, whether knowledge workers will share their tacit knowledge may depend on the extent to which they internalize knowledge and the degree of a fit among certain task, technology, and individual factors. First, drawing from Adaptive Control of Thought theory, we develop Knowledge Internalization as the process an individual transforms his/her declarative knowledge into procedural knowledge. Second, based on the Task and Technology Fit theory, we propose a notion of Individual-Task-Technology Fit whose components include knowledge self-efficacy, preference for personalization knowledge management (KM) strategy, availability of appropriate KM systems, and task variety. The path analysis with a sample size of 259 confirms that both constructs positively affect tacit knowledge sharing. Journal: Knowledge Management Research & Practice Pages: 309-318 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.33 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.33 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:309-318 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945478_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ettore Bolisani Author-X-Name-First: Ettore Author-X-Name-Last: Bolisani Author-Name: Alberto Donò Author-X-Name-First: Alberto Author-X-Name-Last: Donò Author-Name: Enrico Scarso Author-X-Name-First: Enrico Author-X-Name-Last: Scarso Title: Relational marketing in knowledge-intensive business services: an analysis of the computer services sector Abstract: This paper addresses the marketing approaches adopted by Knowledge-Intensive Business Services (KIBS) companies, whose main production factor and outcome is knowledge. Given the key role that client-provider cognitive interactions play in the provision of such services, the study adopts the conceptual framework of Service-Dominant (S-D) logic, that the recent literature considers being fully in line with the core characteristics of KIBS companies. Starting from the assumption that service is the fundamental basis of any economic exchange, this logic suggests a shift from the traditional ‘market to’ approach, which has been developed for tangible goods, to a ‘market with’ approach, where customers and providers collaborate along the whole marketing process. The research was carried out by means of a multiple case study of 20 small computer services companies in Italy, and aimed to understand if (and to what extent) the marketing initiatives of such companies are consistent with the S-D logic, and to discuss the major challenges that they have to face in order to follow the new logic. Journal: Knowledge Management Research & Practice Pages: 319-328 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.35 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.35 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:319-328 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945479_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Katri-Liis Lepik Author-X-Name-First: Katri-Liis Author-X-Name-Last: Lepik Author-Name: Merle Krigul Author-X-Name-First: Merle Author-X-Name-Last: Krigul Title: Knowledge sharing in the process of developing a cross-border knowledge region Abstract: Knowledge Regions are insufficiently studied by academia. The aim of the article is to analyse Knowledge Region (KR) by inter-linking knowledge creation theories, including knowledge management and knowledge sharing for the purpose of developing of a Cross-Border Knowledge Region (CB KR). The empirical study of the cross-border cooperation organisation and a theoretical debate on the creation processes of CB KR are linked. This methodology puts in evidence that an intermediary organisation and CB KR creation processes are explicitly linked as it facilitates the development of a KR. The originality is that cross-border cooperation organisation is studied by applying the three-element model developed by Nonaka, Toyama and Konno to an intermediary organisation. The intermediary organisation covers Helsinki and Tallinn capital city-region(s) and is used as a Place/Space/Ba in this article. The outcomes prove that intermediary organisations should be part of KR development processes. Journal: Knowledge Management Research & Practice Pages: 329-337 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.36 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.36 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:329-337 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945480_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alexander Serenko Author-X-Name-First: Alexander Author-X-Name-Last: Serenko Author-Name: Nick Bontis Author-X-Name-First: Nick Author-X-Name-Last: Bontis Author-Name: Emily Hull Author-X-Name-First: Emily Author-X-Name-Last: Hull Title: An application of the knowledge management maturity model: the case of credit unions Abstract: The purpose of this study is to investigate the level of knowledge management (KM) maturity of credit unions. The application of a maturity model to 15 credit unions in North America revealed that an overall level of KM maturity is at an early stage of development, but there are signs of future improvement. Credit unions operate in a highly competitive, knowledge-intensive financial industry and experience various pressures to increase their efficiency, which they can achieve through the implementation of KM solutions. Despite the absence of official KM strategies, KM projects were introduced locally in order to fill particular knowledge gaps. The availability of IT infrastructure and the implementation of KM-related technologies alone are insufficient to ensure universal success of organizational KM activities. Credit union managers periodically access and use academic research in their decision making. At the same time, they prefer accessing scholarly knowledge in translated form from books, practitioner magazines, and consultants. It was concluded that organizations competing in the knowledge-intensive sector have an inner need for KM solutions. Journal: Knowledge Management Research & Practice Pages: 338-352 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.37 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.37 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:338-352 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945481_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nina Evans Author-X-Name-First: Nina Author-X-Name-Last: Evans Author-Name: James Price Author-X-Name-First: James Author-X-Name-Last: Price Title: Enterprise information asset management: the roles and responsibilities of executive boards Abstract: In the modern organisation the effective management of data, information, content and knowledge is crucial for enhancing competitiveness and growth. There is a profound need for all levels of business management to understand the risks, challenges and business benefit of managing these ‘Information Assets’. This paper describes the results of qualitative empirical research to investigate the roles and responsibilities of Executive Boards to ensure effective management and governance of Information Assets. Personal interviews were conducted with Board members in Australia and the United States. The results indicated that Boards often fail to fully appreciate the strategic value of Information Assets and do not understand the organisational risk and untapped business benefit resulting from ineffective Information Asset Management practices. This paper suggests that Executive Boards should be engaged in discussions about Information Management and fulfil strategic-, control- and institutional roles to guide the way Information Assets are managed and deployed. Journal: Knowledge Management Research & Practice Pages: 353-361 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.39 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.39 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:353-361 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945482_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gongmin Bao Author-X-Name-First: Gongmin Author-X-Name-Last: Bao Author-Name: Bixiang Xu Author-X-Name-First: Bixiang Author-X-Name-Last: Xu Author-Name: Zhongyuan Zhang Author-X-Name-First: Zhongyuan Author-X-Name-Last: Zhang Title: Employees’ trust and their knowledge sharing and integration: the mediating roles of organizational identification and organization-based self-esteem Abstract: We propose that the effect of trust on knowledge sharing (KS) and knowledge integration (KI) is mediated by organizational identification (OI) and organization-based self-esteem (OBSE). We focus on the relationship among different foci of trust and take into consideration that trust is a culturally dependent variable. We draw from a large-scale questionnaire survey with 50 Chinese companies and find support for our hypotheses in general. The study finds that employees’ trust within the organization is a multifaceted construct that includes their trust in the organization, trust in the supervisor and trust in peers. Trust with these different foci positively impact KS and KI. However, such effects are largely indirect and we find support for our expectation that OI and OBSE function as mediators. We conclude that trust in itself is a precondition but not sufficient condition for the actualization of KS and KI. Journal: Knowledge Management Research & Practice Pages: 362-375 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2015.1 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:362-375 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945483_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John Powell Author-X-Name-First: John Author-X-Name-Last: Powell Author-Name: Sarette van den Heever Author-X-Name-First: Sarette Author-X-Name-Last: van den Heever Title: Conjoint communication and knowledge use/needs analysis in a financial services firm Abstract: The act of communication in an organisation, while necessary for the transmission of knowledge, is not synonymous with it. Communicative acts may contain large or small amounts of knowledge, and, moreover, may bear knowledge that is not of importance for the organisation. We report on an extended intervention in a financial services firm, using a conjoined analysis of knowledge use/need and a communicative network analysis, the latter being targeted by (a) a categorisation of the knowledge used and required for the business operation and (b) a knowledge of the human agents using and requiring that knowledge. The joint analysis provides better-targeted KM interventions, since knowledge transfer mechanisms can be tailored to the needs of disaggregated knowledge types rather than to knowledge as a single, aggregated resource of the firm. Journal: Knowledge Management Research & Practice Pages: 376-389 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2015.2 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:376-389 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945484_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Juana María Ruiz-Martínez Author-X-Name-First: Juana María Author-X-Name-Last: Ruiz-Martínez Author-Name: Jose Antonio Miñarro-Giménez Author-X-Name-First: Jose Antonio Author-X-Name-Last: Miñarro-Giménez Author-Name: Rodrigo Martínez-Béjar Author-X-Name-First: Rodrigo Author-X-Name-Last: Martínez-Béjar Title: An ontological model for managing professional expertise Abstract: A precise description of user skills is important in order to assign each particular task to suitable employees in organizations. In this paper, an ontological model for managing expertise is described. This model offers a formal definition of expertise through an ontology based on UNESCO nomenclature together with other semantic relationships and keywords designed specifically for the expert recommendation task. User’s expertise is represented in our ontological model by means of Expertise Lines. An Expertise Line is a combination of formally conceptualized knowledge terms and keywords that allow increase expressiveness using natural language. The ontological model has been integrated in an application infrastructure that provides several functionalities to manage expertise and to facilitate the definition of the expertise-based retrieval processes. The application infrastructure has been validated in expert finding tasks in order to provide suitable experts for evaluating research projects. Journal: Knowledge Management Research & Practice Pages: 390-400 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2015.3 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:390-400 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945485_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Anita Kothari Author-X-Name-First: Anita Author-X-Name-Last: Kothari Author-Name: Nina Hovanec Author-X-Name-First: Nina Author-X-Name-Last: Hovanec Author-Name: Shannon L Sibbald Author-X-Name-First: Shannon L Author-X-Name-Last: Sibbald Author-Name: Lorie Donelle Author-X-Name-First: Lorie Author-X-Name-Last: Donelle Author-Name: Patricia Tucker Author-X-Name-First: Patricia Author-X-Name-Last: Tucker Title: Process evaluation of implementing knowledge management tools in public health Abstract: Translating formal and informal knowledge into public health (PH) action is essential given that PH professionals rely on up-to-date and context-specific information for effective programme planning, implementation, and evaluation. Knowledge management (KM) provides possible solutions to this challenge. We conducted an evaluation of a pilot implementation of four KM tools: (1) After Action Review; (2) Communities of Practice; (3) Peer Assist and; (4) Organizational Yellow Pages. The evaluation focused on fidelity, feasibility, and acceptability of the tools. Three main messages emerged from the study findings: (1) KM tools can be implemented in a PH context for the sharing of explicit and tacit knowledge, (2) enabling organizational environments were important for implementation, and (3) the provision of a facilitator during the implementation period was also important and appreciated by study participants. Journal: Knowledge Management Research & Practice Pages: 401-411 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2015.4 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:401-411 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945486_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sajed M Abukhader Author-X-Name-First: Sajed M Author-X-Name-Last: Abukhader Title: Exploring knowledge management implementation in large-sized service organizations – Saudi Arabia as a case Abstract: Whereas there is a growing literature that investigates knowledge management (KM) in service corporates, yet the overview and understanding of KM in large-sized service organisations is yet limited and sparse. Transitional economies, like of Saudi Arabia, are highly motivated to establish a knowledge based structure both economically and socially. There is an urgent need for exploring the current situation of KM tools usage and of perspectives on knowledge and knowledge management, as a start by large sized service organisations. Towards further understanding in this regard, this paper explores the status and potentials of KM implementation scoped to Saudi large-sized service organisations. The paper triangulated an interviewer-administrated questionnaire and focus groups to gather the data. The results indicate that although the weighted average of KM tools/methods deployment (being deployed or can possibly be deployed) reaches 79%; however, the written comments in front of each tool indicates that the participants’ understanding of what KM seems distorted, which is confirmed in the coding of their definitions of the term ‘Knowledge’. The participants identified leadership and strategy formulation as the top two critical success factors. A number of other results are presented and several issues were identified for future research. Journal: Knowledge Management Research & Practice Pages: 412-421 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2015.5 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:412-421 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945487_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Julia Nieves Author-X-Name-First: Julia Author-X-Name-Last: Nieves Author-Name: Agustín Quintana Author-X-Name-First: Agustín Author-X-Name-Last: Quintana Author-Name: Javier Osorio Author-X-Name-First: Javier Author-X-Name-Last: Osorio Title: Organizational knowledge and collaborative human resource practices as determinants of innovation Abstract: A basic premise of the literature states that innovation depends on the ability of firms to manage knowledge. However, despite the major role of services in the economy, studies that assess the role of knowledge in innovation performance are particularly limited in this sector. Moreover, knowledge and human resource practices are intrinsically related concepts, as it is people who generate processes and refine knowledge. An empirical analysis is conducted on the role of organizational knowledge and collaborative human resource practices in innovation performance. The results show that: (i) existing knowledge in a certain domain provides a base for introducing innovations into the domain; (ii) knowledge of a more general nature favours the introduction of various types of innovation; (iii) collaborative human resource practices are an antecedent of product innovation; and (iv) development of organizational knowledge may be based on a broader perspective associated with human resource management. Journal: Knowledge Management Research & Practice Pages: 237-245 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.26 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.26 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:237-245 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945488_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tracy X P Zou Author-X-Name-First: Tracy X P Author-X-Name-Last: Zou Author-Name: W B Lee Author-X-Name-First: W B Author-X-Name-Last: Lee Title: Eliciting and mapping tacit knowledge on teamwork success of Six Sigma teams Abstract: This study aims to elicit and map tacit knowledge on teamwork success as a lens to examine variations in team performance. A new approach based on narrative simulations and the traditional similarity ratings were adopted with Six Sigma teams in an international manufacturing company. Convergence in the knowledge maps among team members and that between teams and the management of the company have been examined. Both approaches revealed differences in high performance teams and average teams. The narrative simulations elicited richer knowledge, provided a second layer with contexts to a better understanding of team knowledge, and generated more actionable suggestions for team development. Misconceptions in some Six Sigma teams were also identified, which provide insights for team training and development. The study demonstrates the application of narratives and sensemaking theories to the elicitation of team knowledge in rich contexts and multiple layers. Journal: Knowledge Management Research & Practice Pages: 246-255 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.27 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.27 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:246-255 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945489_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marianna Marra Author-X-Name-First: Marianna Author-X-Name-Last: Marra Author-Name: William Ho Author-X-Name-First: William Author-X-Name-Last: Ho Author-Name: Carman Ka Man Lee Author-X-Name-First: Carman Ka Man Author-X-Name-Last: Lee Title: Managing supply chain knowledge-based linkages for improving operational performance Abstract: Purpose – This paper aims to explore the role of internal and external knowledge-based linkages across the supply chain in achieving better operational performance. It investigates how knowledge is accumulated, shared, and applied to create organization-specific knowledge resources that increase and sustain the organization’s competitive advantage. Design/methodology/approach – This paper uses a single case study with multiple, embedded units of analysis, and the social network analysis (SNA) to demonstrate the impact of internal and external knowledge-based linkages across multiple tiers in the supply chain on the organizational operational performance. The focal company of the case study is an Italian manufacturer supplying rubber components to European automotive enterprises. Findings – With the aid of the SNA, the internal knowledge-based linkages can be mapped and visualized. We found that the most central nodes having the most connections with other nodes in the linkages are the most crucial members in terms of knowledge exploration and exploitation within the organization. We also revealed that the effective management of external knowledge-based linkages, such as buyer company, competitors, university, suppliers, and subcontractors, can help improve the operational performance. Research limitations/implications – First, our hypothesis was tested on a single case. The analysis of multiple case studies using SNA would provide a deeper understanding of the relationship between the knowledge-based linkages at all levels of the supply chain and the integration of knowledge. Second, the static nature of knowledge flows was studied in this research. Future research could also consider ongoing monitoring of dynamic linkages and the dynamic characteristic of knowledge flows. Originality/value – To the best of our knowledge, the phrase ‘knowledge-based linkages’ has not been used in the literature and there is lack of investigation on the relationship between the management of internal and external knowledge-based linkages and the operational performance. To bridge the knowledge gap, this paper will show the importance of understanding the composition and characteristics of knowledge-based linkages and their knowledge nodes. In addition, this paper will show that effective management of knowledge-based linkages leads to the creation of new knowledge and improves organizations’ operational performance. Journal: Knowledge Management Research & Practice Pages: 256-269 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.28 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.28 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:256-269 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945490_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hsipeng Lu Author-X-Name-First: Hsipeng Author-X-Name-Last: Lu Author-Name: Hsin-I Lee Author-X-Name-First: Hsin-I Author-X-Name-Last: Lee Title: Case study on four patterns of knowledge conversion: behavioural competency and social learning theory perspectives Abstract: Knowledge creation has been attracting academic attention for over 15 years, but existing theories are insufficient for explaining the output of knowledge conversion and seldom explore behavioural development of the employees after knowledge conversion. This study uses social learning theory to explore the social practice in the organization, so as to achieve knowledge conversion and the creation of behavioural competency. Cases from four different industries were chosen to analyse activities of different professional groups in the process of training new entrants. Research results show that interactions and practices in a combination of multiple situations were needed to generate the required behavioural competency of their employees. Furthermore, the Social Learning-Based Knowledge Conversion Model (SL-KCM) explains more clearly the relations between knowledge conversion and behavioural development. SL-KCM complements existing theoretical explanations of knowledge conversion outcome and is applicable to developing training models with enhanced behavioural effects. Journal: Knowledge Management Research & Practice Pages: 270-279 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.29 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.29 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:270-279 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945491_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Luciano Kay Author-X-Name-First: Luciano Author-X-Name-Last: Kay Author-Name: Jan Youtie Author-X-Name-First: Jan Author-X-Name-Last: Youtie Author-Name: Philip Shapira Author-X-Name-First: Philip Author-X-Name-Last: Shapira Title: Inter-industry knowledge flows and sectoral networks in the economy of Malaysia Abstract: This research probes the configuration of technological systems in terms of inter-sectoral knowledge and intermediate goods exchanges based on a case study of 21 industry sectors in the economy of Malaysia. The case study draws on a network analysis of sectoral knowledge flows survey data and input–output exchange statistics. The results show that knowledge acquisition and dissemination networks are relatively more intra-sector, denser, and centralized than goods exchange networks, which can affect how innovations spread through the economy. Knowledge networks, however, are more likely to form sub-networks with potentially diverse capabilities and influence on the technological system. This adds new information and value for knowledge-based sectoral investment strategies. Journal: Knowledge Management Research & Practice Pages: 280-294 Issue: 3 Volume: 14 Year: 2016 Month: 8 X-DOI: 10.1057/kmrp.2014.30 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.30 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:3:p:280-294 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945314_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ettore Bolisani Author-X-Name-First: Ettore Author-X-Name-Last: Bolisani Author-Name: Alessandro Oltramari Author-X-Name-First: Alessandro Author-X-Name-Last: Oltramari Title: Knowledge as a measurable object in business contexts: a stock-and-flow approach Abstract: This paper addresses the issue of knowledge accounting in business contexts. Despite the efforts of researchers and practitioners, the approaches that have been proposed are different, have several limitations, and their soundness and usefulness have been questioned. Moving from a critical review of the state-of-the art of the methods of knowledge accounting already proposed in the knowledge management literature, the paper illustrates an approach to account for knowledge based on a recognition and measurement of knowledge objects flowing from the stocks of different economic players. This approach can allow a measurement of knowledge generated, possessed, and exchanged by companies, based on charts and indicators similar to those employed in traditional accounting. This can improve the interpretation and comparability of economic measures of knowledge in different business cases and over time. Journal: Knowledge Management Research & Practice Pages: 275-286 Issue: 3 Volume: 10 Year: 2012 Month: 9 X-DOI: 10.1057/kmrp.2012.13 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.13 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:3:p:275-286 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945315_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Diego Martín Author-X-Name-First: Diego Author-X-Name-Last: Martín Author-Name: Javier García Guzmán Author-X-Name-First: Javier García Author-X-Name-Last: Guzmán Author-Name: Julián Urbano Author-X-Name-First: Julián Author-X-Name-Last: Urbano Author-Name: Juan Llorens Author-X-Name-First: Juan Author-X-Name-Last: Llorens Title: Patterns as objects to manage knowledge in software development organizations Abstract: The application of knowledge management strategies is essential to solve several process improvement problems in software engineering organizations. In this area, the definition and use of process patterns is an approach that several authors have extensively discussed. Nevertheless, one of the problems is the difficulty of formalizing the knowledge about the development process using patterns. This article presents the sdPP (Software Development Project Pattern) to support the management of knowledge objects that encapsulate information about the recommended practices to develop specific software projects, including explicit and tacit knowledge on software engineering effective practices. The proposal comprises a data model to define the sdPPs as knowledge objects and a tool to manage their life cycle. The authors carried out an experimental validation where 48 junior software engineers applied the sdPP framework. From the results obtained, we discuss the factors that facilitate the correct creation of sdPPs and the improvement of software product quality using the sdPP proposal. We also analyse the effort to implement the sdPP proposal to introduce knowledge management practices in software development projects and determine usefulness of the knowledge assets to adapt the sdPP framework for effective knowledge sharing in software engineering organizations. Journal: Knowledge Management Research & Practice Pages: 252-274 Issue: 3 Volume: 10 Year: 2012 Month: 9 X-DOI: 10.1057/kmrp.2012.15 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.15 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:3:p:252-274 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945316_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Pawel Garbacz Author-X-Name-First: Pawel Author-X-Name-Last: Garbacz Author-Name: Piotr Kulicki Author-X-Name-First: Piotr Author-X-Name-Last: Kulicki Author-Name: Robert Trypuz Author-X-Name-First: Robert Author-X-Name-Last: Trypuz Title: A formal ontology of knowing and knowledge Abstract: The paper presents a formalisation of one of the leading ontologies in Knowledge Management by the name of Formal Knowledge Management Ontology. After elaborating why the latter ontology is not a formal ontology in the sense of logic and how it might benefit from being logic-based, we detail a logical theory Formalised Formal Knowledge Management Ontology (F2KMO) that incorporates its main ideas and tenets. In particular, we specify the primitive, that is, undefined terms we assume, the axioms whose role is to fix the meanings of those terms, and a number of definitions that correspond to the definitions one may find in the latest exposition of Formal Knowledge Management Ontology. We show that F2KMO is consistent and prove its usefulness by defining the logical schema of a database based on the theory. Journal: Knowledge Management Research & Practice Pages: 206-226 Issue: 3 Volume: 10 Year: 2012 Month: 9 X-DOI: 10.1057/kmrp.2012.16 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.16 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:3:p:206-226 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945317_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Stefano Borgo Author-X-Name-First: Stefano Author-X-Name-Last: Borgo Author-Name: Giandomenico Pozza Author-X-Name-First: Giandomenico Author-X-Name-Last: Pozza Title: Knowledge objects: a formal construct for material, information and role dependences Abstract: Information technology has embraced the ontological approach to expand its capacity to deal with knowledge of different kinds. The subsequent combination of formal concerns and philosophical considerations has led to the development of new knowledge systems that rely on foundational distinctions of entity type such as object, process, property and role. This change has attracted attention to the distinction between types of entity in the enterprise. The result is a compartmentalisation of the information, which, although well motivated and technically fruitful, is not always optimal for knowledge management (KM) tasks where one aims at an integrated view of information. This paper focuses on the notion of knowledge object understood as a formal construct for knowledge modelling and KM systems. The approach starts from formal and ontological analysis with an eye to modelling knowledge at large. The paper motivates the introduction of a notion of knowledge object as a new type of entity that emerges from the explicit interaction of material entities, information entities and roles within an enterprise. The main goals of this work are: to discuss the capacity of knowledge objects to tie knowledge and roles in an (enterprise) context; to model aspects of enterprise knowledge that escape standard ontological approaches; and to describe knowledge objects as a conceptual tool that can be integrated within existing formal systems. Journal: Knowledge Management Research & Practice Pages: 227-236 Issue: 3 Volume: 10 Year: 2012 Month: 9 X-DOI: 10.1057/kmrp.2012.17 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.17 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:3:p:227-236 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945318_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Byungun Yoon Author-X-Name-First: Byungun Author-X-Name-Last: Yoon Author-Name: Sungjoo Lee Author-X-Name-First: Sungjoo Author-X-Name-Last: Lee Title: Managing technological knowledge for supporting R&D activities: scientometrics-based approach Abstract: Recently, scientometrics, a representative quantitative method using explicit technological knowledge from large technological databases is highlighted to overcome the shortcomings of existing qualitative methods in knowledge management of science and technology. However, scientometrics has not been properly applied to technological knowledge due to a lack of recognition as to which one among a variety of methods should be employed in an analytic situation. Thus, this paper aims to propose a portfolio of scientometrics methodologies to provide a framework in analysing technological knowledge and enhance the utilization of scientometrics in conducting R&D activities by investigating practical cases thereof. For this, the definitions and types of technological knowledge for planning R&D activities are presented as a knowledge object, and a list of scientometrics methodologies on technological knowledge is compiled to grasp a complete set of possible methodologies through literature survey. In addition, a scientometrics portfolio is developed by aggregating the matching tables of methodologies, technological knowledge and application objectives of the practical cases that scientometrics are applied to examine R&D activities and implement S&T policies. Journal: Knowledge Management Research & Practice Pages: 237-251 Issue: 3 Volume: 10 Year: 2012 Month: 9 X-DOI: 10.1057/kmrp.2012.18 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.18 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:3:p:237-251 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945319_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Reviewers 2011 Journal: Knowledge Management Research & Practice Pages: 296-297 Issue: 3 Volume: 10 Year: 2012 Month: 9 X-DOI: 10.1057/kmrp.2012.29 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.29 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:3:p:296-297 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945320_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ettore Bolisani Author-X-Name-First: Ettore Author-X-Name-Last: Bolisani Author-Name: Stefano Borgo Author-X-Name-First: Stefano Author-X-Name-Last: Borgo Author-Name: Alessandro Oltramari Author-X-Name-First: Alessandro Author-X-Name-Last: Oltramari Title: Using knowledge as an object: challenges and implications Journal: Knowledge Management Research & Practice Pages: 202-205 Issue: 3 Volume: 10 Year: 2012 Month: 9 X-DOI: 10.1057/kmrp.2012.32 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.32 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:3:p:202-205 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945321_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 201-201 Issue: 3 Volume: 10 Year: 2012 Month: 9 X-DOI: 10.1057/kmrp.2012.36 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.36 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:3:p:201-201 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945322_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Antonella Padova Author-X-Name-First: Antonella Author-X-Name-Last: Padova Author-Name: Enrico Scarso Author-X-Name-First: Enrico Author-X-Name-Last: Scarso Title: Managing large amounts of knowledge objects: cognitive and organisational problems Abstract: The process of knowledge objectification entails several advantages in terms of capitalising the owned knowledge, facilitating its localisation, retrieval and reuse, establishing a common cognitive base and so on. However, the management of knowledge objects is far from simple, especially in the case of large organisations with an extensive and dispersed production of knowledge objects. In principle, this issue seems to have a simple solution, that is, merging the various cognitive bases in a single one. In practice this raises several questions, both on the technical-cognitive and the organisational side. The paper deals with this topic, by discussing the case of Ernst & Young that three years ago started a project aimed at developing a global knowledge platform. In particular, it intends to identify and discuss the main problems (and possible solutions) raised by the management of large amounts of knowledge objects scattered in different parts of the organisation. In addition, it aims to show how a codification, technology-based approach to knowledge management cannot be successfully pursued without taking into account the relevant social and organisational aspects. Journal: Knowledge Management Research & Practice Pages: 287-295 Issue: 3 Volume: 10 Year: 2012 Month: 9 X-DOI: 10.1057/kmrp.2012.7 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:3:p:287-295 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1599308_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Elisabeth Baia Author-X-Name-First: Elisabeth Author-X-Name-Last: Baia Author-Name: João J Ferreira Author-X-Name-First: João J Author-X-Name-Last: Ferreira Author-Name: Ricardo Rodrigues Author-X-Name-First: Ricardo Author-X-Name-Last: Rodrigues Title: Value and rareness of resources and capabilities as sources of competitive advantage and superior performance Abstract: The premises of the resource-based theory, hypothesising that valuable and rare resources and capabilities, contribute to a firm’s competitive advantage and, consequently, superior performance, seem to be based more on intuition than empirical evidence. This study aims to empirically investigate the relationship between value, rareness, competitive advantage, and performance. Based on data from 107 Portuguese KIBS firms, the findings show that value neither is related to competitive advantage nor performance, while KIBS with rare combinations are likely to achieve higher levels of competitive advantage and performance. In addition to a direct positive influence on performance, competitive advantage was found to have a partial mediating role in the rareness–performance relationship, indicating an indirect effect of the rareness characteristic and a fundamental precedent role of competitive advantage to performance. This research contributes towards a better operationalisation of the theory, evidencing the importance of resource/capability characteristics fororganisational success. Journal: Knowledge Management Research & Practice Pages: 249-262 Issue: 3 Volume: 18 Year: 2020 Month: 07 X-DOI: 10.1080/14778238.2019.1599308 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1599308 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:3:p:249-262 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1638738_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jasmina Berbegal-Mirabent Author-X-Name-First: Jasmina Author-X-Name-Last: Berbegal-Mirabent Author-Name: Dolors Gil-Doménech Author-X-Name-First: Dolors Author-X-Name-Last: Gil-Doménech Author-Name: Doming E. Ribeiro-Soriano Author-X-Name-First: Doming E. Author-X-Name-Last: Ribeiro-Soriano Title: Fostering university-industry collaborations through university teaching Abstract: University-industry links and their impact on innovation processes have been widely acknowledged. However, previous studies have mainly examined university-industry knowledge transfer activities from the perspective of the research and third stream missions. This paper goes a step further, analysing such processes from the perspective of the university’s teaching mission. More specifically, it explores how educational crowdsourcing platforms help bring universities and industry together to develop joint activities in undergraduate and graduate programmes. Nine platforms with different business models were examined. A qualitative exploratory approach was adopted to manually collect and analyse data from the platforms. This study identified three categories of educational crowdsourcing platforms based on their focus (education, crowdsourcing or networking). The analysis shows that, although these platforms have some shortcomings, they provide benefits to all stakeholders by facilitating experiential learning, promoting skills acquisition and encouraging the development of new ideas to meet industry needs. Journal: Knowledge Management Research & Practice Pages: 263-275 Issue: 3 Volume: 18 Year: 2020 Month: 07 X-DOI: 10.1080/14778238.2019.1638738 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1638738 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:3:p:263-275 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1638741_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ana Dias Daniel Author-X-Name-First: Ana Dias Author-X-Name-Last: Daniel Author-Name: Liliana Alves Author-X-Name-First: Liliana Author-X-Name-Last: Alves Title: University-industry technology transfer: the commercialization of university’s patents Abstract: The study aims at investigating the main challenges in University-Industry Technology Transfer (UITT) process, as well as the relevant factors for the successful licensing of university inventions. We interviewed academic inventors of several patents in force, owned by Portuguese public universities. We evaluated the process of patent development considering three phases: research, protection and commercialisation. We observed that most of the patents resulted from master/doctoral research and were developed by small, departmental or interdepartmental work teams without industry collaboration. The main motivations were related to curricular valorisation (prestige/visibility/reputation), potential of commercialisation, and/or university incentives. Inflexibility in university procedures and in negotiating with industry; lack of R&D funding to further develop the technology suitable for marketing; and low market potential of the patent were the most cited barriers. The collaboration with industry seems beneficial in the three phases of the UITT process, and its involvement contributed to diminish several of the barriers identified in the UITT process. Journal: Knowledge Management Research & Practice Pages: 276-296 Issue: 3 Volume: 18 Year: 2020 Month: 07 X-DOI: 10.1080/14778238.2019.1638741 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1638741 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:3:p:276-296 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1638742_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Claudio Petti Author-X-Name-First: Claudio Author-X-Name-Last: Petti Author-Name: Yongli Tang Author-X-Name-First: Yongli Author-X-Name-Last: Tang Author-Name: Elisa Barbieri Author-X-Name-First: Elisa Author-X-Name-Last: Barbieri Author-Name: Lauretta Rubini Author-X-Name-First: Lauretta Author-X-Name-Last: Rubini Title: The role of absorptive capacity and opportunity capture in latecomer firms’ innovation catch-up Abstract: Relevant literature tends to take innovation catch-up of emerging markets’ latecomer firms almost for granted. However, not all catch-up efforts are successful and some of these firms remain stuck in catching-up or exit from the market. In the search for explanations, this paper investigates the mediating effects of opportunity capture against those of technological innovation in the relationships with the performance of single dimensions of absorptive capacity. Hypotheses about the different ways in which absorptive capacity can be deployed are tested on data collected from 166 manufacturing firms in Guangdong Province (China). Findings support a stronger mediation effect of opportunity capture between absorptive capacity dimensions and firm’s performance than that of technological innovation. By using bootstrapped multiple mediation analysis and a multi-dimensional operationalisation of absorptive capacity, the study provides evidence of the relationships investigated, sheds light on some of their unintended effects on latecomer firms’ innovation catch-up and draws practical implications. Journal: Knowledge Management Research & Practice Pages: 297-309 Issue: 3 Volume: 18 Year: 2020 Month: 07 X-DOI: 10.1080/14778238.2019.1638742 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1638742 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:3:p:297-309 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1654417_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: S Sudhindra Author-X-Name-First: S Author-X-Name-Last: Sudhindra Author-Name: L S Ganesh Author-X-Name-First: L S Author-X-Name-Last: Ganesh Author-Name: Arshinder Kaur Author-X-Name-First: Arshinder Author-X-Name-Last: Kaur Title: Strategic parameters of knowledge sharing in supply chains Abstract: This paper proposes that knowledge sharing (KS) decisions taken by firms in supply chains (SCs) are determined by the strategic interactions among the firms, which are, in turn, a function of the product profile and the structural aspects of the SCs. A set of ten parameters that characterise the KS environment in SCs have been identified by synthesising insights from the literature. A conceptual model, integrating the strategic parameters and their interactions with each other, has been developed in the form of an interaction diagram and a concept map. Interesting linkages between (a) knowledge complementarity and SC structure, (b) product profile and KS rates, and (c) knowledge characteristics, knowledge reuse, and SC redesign, all hitherto unreported, have been identified. Future research directions on the role of third-party aggregators as a KS driver are pointed out. Journal: Knowledge Management Research & Practice Pages: 310-322 Issue: 3 Volume: 18 Year: 2020 Month: 07 X-DOI: 10.1080/14778238.2019.1654417 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1654417 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:3:p:310-322 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1664269_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Minou Weijs-Perrée Author-X-Name-First: Minou Author-X-Name-Last: Weijs-Perrée Author-Name: Rianne Appel-Meulenbroek Author-X-Name-First: Rianne Author-X-Name-Last: Appel-Meulenbroek Author-Name: Theo Arentze Author-X-Name-First: Theo Author-X-Name-Last: Arentze Title: Analysing knowledge sharing behaviour in business centres: a mixed multinomial logit model Abstract: Previous studies have analysed face-to-face interaction patterns and knowledge sharing between employees within large organisations. However, knowledge about whether and which type of knowledge is shared in business centres where organisations share spaces, facilities and services, is still limited. This paper addresses this research gap by looking at knowledge sharing in business centres. Data was collected among 100 users of seven business centres in the Netherlands, by means of a questionnaire and an Experience Sampling Method (ESM). A mixed multinomial logit model (MMNL) was used to analyse the data. The results showed that tacit knowledge is shared more frequently during discussions/debates, formal meetings and when receiving or giving advice. In addition, the people more often share explicit knowledge during pre-planned interactions than during unplanned interactions. Results of this study provide more insights in business centre users’ knowledge sharing behaviour, which could help organisations to increase their innovation processes. Journal: Knowledge Management Research & Practice Pages: 323-335 Issue: 3 Volume: 18 Year: 2020 Month: 07 X-DOI: 10.1080/14778238.2019.1664269 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1664269 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:3:p:323-335 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1673675_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Antonio L. Leal-Rodriguez Author-X-Name-First: Antonio L. Author-X-Name-Last: Leal-Rodriguez Title: Generating customer value through the boosting of relationships and organisational innovativeness Abstract: This study aims to shed light on the question of how companies can generate customer value within the current increasingly dynamic, turbulent and hypercompetitive settings. With this purpose, we intend to examine whether relationship learning mechanisms and organisational innovativeness are actually key drivers of customer value. Concretely, this paper proposes and tests a mediation model that links relationship learning, organisational innovativeness and customer value. In order to test the research model and hypotheses posited in this study, we rely on the use of partial least squares (PLS) path-modelling, a variance-based structural equations modelling technique. We apply this technique to a sample composed of 153 innovation-intensive firms based in Spain. The findings support the influence of relationship learning and organisational innovativeness in customer value. Journal: Knowledge Management Research & Practice Pages: 336-347 Issue: 3 Volume: 18 Year: 2020 Month: 07 X-DOI: 10.1080/14778238.2019.1673675 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1673675 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:3:p:336-347 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1678411_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Meshari M Alwazae Author-X-Name-First: Meshari M Author-X-Name-Last: Alwazae Author-Name: Erik Perjons Author-X-Name-First: Erik Author-X-Name-Last: Perjons Author-Name: Paul Johannesson Author-X-Name-First: Paul Author-X-Name-Last: Johannesson Title: Template-driven Best Practice Documentation Abstract: Knowledge Management has become a key instrument for identifying, creating and sharing organisational knowledge assets. An attractive means for sharing knowledge is Best Practices (BPs). However, the implementation of BPs raises several challenges, one of which is that the low quality of BP documentation can impede the use of BPs. One way to address this challenge is by supporting designers in structuring BP documents. This support can take the form of a BP Document (BPD) Template that prescribes the structure of BP documents by defining relevant attributes for describing BPs. The design of this template is an example of design science research including requirements elicitation, artefact development, demonstration, and evaluation. This paper proposes a comprehensive and practical BPD template for supporting the creation, use and evaluation of BP documents. It thereby offers an effective tool for BP designers, managers, and users that can support them in the design, evaluation and application of BPs. Journal: Knowledge Management Research & Practice Pages: 348-365 Issue: 3 Volume: 18 Year: 2020 Month: 07 X-DOI: 10.1080/14778238.2019.1678411 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1678411 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:3:p:348-365 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945160_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mark Salisbury Author-X-Name-First: Mark Author-X-Name-Last: Salisbury Title: A framework for collaborative knowledge creation Abstract: This article describes a framework for managing the life cycle of knowledge in organizations and how this framework can be used to support collaborative knowledge creation. The framework emerges from years of work with the laboratories and facilities that are under the direction of the United States Department of Energy. The article begins by describing the background of the work from which the framework emerged; this is followed by describing the problem of identifying the ‘right’ knowledge for the ‘right’ people at the ‘right’ time and how the use of performance objectives addresses this problem. Next, the life cycle of knowledge in organizations, the theoretical foundation of the framework, and the details of the implementation of the framework are described. Finally, a discussion section summarizes the framework and discusses future directions for enhancing and extending the framework for supporting collaborative knowledge creation in organizations. Journal: Knowledge Management Research & Practice Pages: 214-224 Issue: 3 Volume: 6 Year: 2008 Month: 9 X-DOI: 10.1057/kmrp.2008.10 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.10 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:3:p:214-224 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945161_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jay Liebowitz Author-X-Name-First: Jay Author-X-Name-Last: Liebowitz Title: Two forgotten elements of a knowledge management strategy Abstract: In reviewing the knowledge management (KM) literature, Guo & Sheffield (2008) show that KM research is part of the mainstream of information systems research, and management research in general. Many organizations are wrestling with how best to develop and implement a KM strategy (Liebowitz, 2006, 2007a, 2007b, 2008a, 2008b). As they try to weave KM into their organizational fabric, a few key items are often overlooked. These include: a KM communications and education plan, and an after-action review (AAR)/lessons learned process. Journal: Knowledge Management Research & Practice Pages: 239-244 Issue: 3 Volume: 6 Year: 2008 Month: 9 X-DOI: 10.1057/kmrp.2008.11 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.11 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:3:p:239-244 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945162_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Patrick D Allen Author-X-Name-First: Patrick D Author-X-Name-Last: Allen Title: Managing knowledge in technical demonstration plans: a template Abstract: Successful technical demonstrations require the marshalling and coordination of all aspects of business knowledge – technical, marketing, communications, and personnel. Many technical demonstrations fail, however, due to leaving out one or more of these elements. This paper describes a Technical Demonstration Plan Template used to plan, develop, execute, and evaluate a technical demonstration and reduce its inherent risks, especially for one-shot demonstrations that allow for only one chance to get it right. Drawing on his 25 years of experience, the author describes the key components of a technical demonstration and presents a template for a business to follow to ensure all of the essential parts of a technical demonstration come together, including back-up and contingency elements within the plan in case something goes wrong. The paper uses real-world applications and lessons learned to describe the benefits of a Technical Demonstration Plan and the problems encountered when not using one. Journal: Knowledge Management Research & Practice Pages: 245-253 Issue: 3 Volume: 6 Year: 2008 Month: 9 X-DOI: 10.1057/kmrp.2008.12 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.12 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:3:p:245-253 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945163_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Géraldine Rix Author-X-Name-First: Géraldine Author-X-Name-Last: Rix Author-Name: Pascal Lièvre Author-X-Name-First: Pascal Author-X-Name-Last: Lièvre Title: Towards a codification of practical knowledge Abstract: As practical knowledge seems to have a central place in organisational issues, we focus on possibilities of studying and formalising it. From an unusual theoretical perspective, we view practical knowledge as embodied knowing that is only manifest through action in a particular situation. Although this knowledge is largely implicit, we try to make what is articulable explicit. After highlighting the stakes involved in the codification of practices, we review the ontological and epistemological assumptions underlying the method developed. The method is founded on participant observation, a video recording of a situated subjective perspective and an ex post interview using this perspective to aid an actor in making part of his/her practical knowledge explicit. We present its implementation within research on polar expeditions in order to understand how an experienced actor deals with risks. In conclusion, we point out (1) the importance of this kind of data in knowledge management, (2) some lines of further research. Journal: Knowledge Management Research & Practice Pages: 225-232 Issue: 3 Volume: 6 Year: 2008 Month: 9 X-DOI: 10.1057/kmrp.2008.13 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.13 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:3:p:225-232 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945164_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Physical laws vs sociological laws: Popper's distinction Journal: Knowledge Management Research & Practice Pages: 254-255 Issue: 3 Volume: 6 Year: 2008 Month: 9 X-DOI: 10.1057/kmrp.2008.14 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.14 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:3:p:254-255 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945165_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 171-172 Issue: 3 Volume: 6 Year: 2008 Month: 9 X-DOI: 10.1057/kmrp.2008.15 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.15 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:3:p:171-172 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945166_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Behdja Boumarafi Author-X-Name-First: Behdja Author-X-Name-Last: Boumarafi Author-Name: Naceur Jabnoun Author-X-Name-First: Naceur Author-X-Name-Last: Jabnoun Title: Knowledge management and performance in UAE business organizations Abstract: Knowledge management is gaining prominence in academia and the world of business practice. The need for organizations in the United Arab Emirates (UAE) to empower themselves through knowledge management cannot be ignored. Yet, not much empirical evidence on the subject can be found in the literature. This study investigates the relationship between knowledge management and organizational performance in the UAE. The knowledge management dimensions considered in this paper are organizational culture, organizational infrastructure, technical infrastructure, management support, reward and vision clarity. Organizational performance is measured in terms of efficiency, customer satisfaction, decision-making, quality of work and financial benefits. A questionnaire was used to collect data from general managers, functional managers, IT managers and chief knowledge officers from a variety of business sectors. Results of one sample t-test show that the dimensions used in this study enhance performance improvement. Results also show that except for reward and vision clarity, all investigated knowledge management dimensions are significantly correlated with performance improvement. Journal: Knowledge Management Research & Practice Pages: 233-238 Issue: 3 Volume: 6 Year: 2008 Month: 9 X-DOI: 10.1057/kmrp.2008.16 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.16 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:3:p:233-238 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945167_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mojca Duh Author-X-Name-First: Mojca Author-X-Name-Last: Duh Author-Name: Jernej Belak Author-X-Name-First: Jernej Author-X-Name-Last: Belak Title: Special knowledge needs of family enterprises in transition economies: experiences from Slovenia Abstract: In many countries throughout the world the majority of enterprises are family ones. Particularities in the development and management of family enterprises create needs for special knowledge. Therefore, in providing knowledge to these enterprises consideration must be given to their complexity, which is derived from the involvement of a family in ownership and management. In this paper, we discuss the importance of knowledge created and transferred from external sources such as counselling, publications, and education and training programs. External sources of knowledge considering the unique characteristics of family enterprises are well developed in many countries with established market economies. In Slovenia and, we believe, in many other former socialist countries, such external sources of knowledge are rare and still developing. The results of our research in Slovenia show that more than two-thirds of family business owners-managers regard such sources of knowledge as unimportant. This paper analyzes the reasons for such a finding. Journal: Knowledge Management Research & Practice Pages: 187-198 Issue: 3 Volume: 6 Year: 2008 Month: 9 X-DOI: 10.1057/kmrp.2008.7 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:3:p:187-198 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945168_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kazuo Ichijo Author-X-Name-First: Kazuo Author-X-Name-Last: Ichijo Author-Name: Florian Kohlbacher Author-X-Name-First: Florian Author-X-Name-Last: Kohlbacher Title: Tapping tacit local knowledge in emerging markets – the Toyota way Abstract: This paper presents insights from two case studies of Toyota Motor Corporation and its way of global knowledge creation. In 2004, Toyota announced an initiative to increase the self-reliance of overseas manufacturing facilities, especially in emerging markets. In 2005, Toyota Peugeot Citroën Automobile, an international joint venture between Toyota and Peugeot in Kolín, Czech Republic started the production of small compact vehicles in order to react to the changing European customer market. We will show how Toyota's knowledge creation has changed from merely transferring knowledge from Japan to subsidiaries and affiliations around the globe to a focus of creating knowledge and tapping tacit local knowledge in foreign markets by local staff. In fact, Toyota's new strategy of ‘learn local, act global’ for international business development and its knowledge-based approach to marketing proved successful for tapping rich local knowledge bases, thus ensuring its competitive edge and global lead in the automotive industry. Journal: Knowledge Management Research & Practice Pages: 173-186 Issue: 3 Volume: 6 Year: 2008 Month: 9 X-DOI: 10.1057/kmrp.2008.8 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:3:p:173-186 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945169_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mohamed El Louadi Author-X-Name-First: Mohamed El Author-X-Name-Last: Louadi Title: Knowledge heterogeneity and social network analysis – Towards conceptual and measurement clarifications Abstract: This literature review highlights some Social Network Analysis (SNA) concepts applicable to the study of organizational knowledge and, more particularly, to knowledge heterogeneity. Knowledge being all at the same time decentralized and distributed, knowing up to what point knowledge can be heterogeneous or homogeneous across organizational units becomes as important as the question of knowing how to structure the organization. SNA applied to knowledge management thus seems a stimulant for future research in the fields of management. Journal: Knowledge Management Research & Practice Pages: 199-213 Issue: 3 Volume: 6 Year: 2008 Month: 9 X-DOI: 10.1057/kmrp.2008.9 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:3:p:199-213 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1945963_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ivija Bernatović Author-X-Name-First: Ivija Author-X-Name-Last: Bernatović Author-Name: Alenka Slavec Gomezel Author-X-Name-First: Alenka Author-X-Name-Last: Slavec Gomezel Author-Name: Matej Černe Author-X-Name-First: Matej Author-X-Name-Last: Černe Title: Mapping the knowledge-hiding field and its future prospects: a bibliometric co-citation, co-word, and coupling analysis Abstract: This study provides a comprehensive review of the knowledge-hiding field based on objective measures of impact. Research on knowledge hiding has grown in recent years, resulting in a body of literature that now includes 103 articles specifically discussing knowledge hiding and/or knowledge withholding in organisations. Our study presents a quantitative review of these studies using a combination of three bibliometric techniques: document co-citation analysis, co-word analysis and bibliographic coupling. We present an overview of the past, present, and proposed future of knowledge-hiding research. Our bibliometric review enables us to identify the most influential topics, determine the underlying structure and theoretical foundations of the field, and detect emerging topics. The theoretical and methodological implications of our work suggest the emergence of new sub-fields and future opportunities for connections with other streams of knowledge-management research. Journal: Knowledge Management Research & Practice Pages: 394-409 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2021.1945963 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1945963 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:394-409 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2062470_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Vui-Yee Koon Author-X-Name-First: Vui-Yee Author-X-Name-Last: Koon Title: The role of organisational compassion in knowledge hiding and thriving at work Abstract: Using frequentist and Bayesian approaches in structural equation modelling, this paper investigated the effects of multifaceted knowledge hiding such as playing dumb, rationalised and evasive, and organisational compassion on thriving at work. The sample consists of 243 respondents collected from employees working in multinational companies in two waves. The results show that both approaches have consistent findings. Specifically, playing dumb and rationalised hiding was negatively associated with organisational compassion except evasive hiding. Furthermore, playing dumb was found to be fully mediated. In contrast, rationalised hiding was partially mediated by the organisational compassion on thriving at work reported using a frequentist approach. The Bayesian approach confirms these two facets as complete mediation. The findings have theoretical implications for the association between multifaceted knowledge hiding and organisational compassion, practical implications for understanding and fostering employee thriving at work, and the methodological implication for using both approaches to confirm the study. Journal: Knowledge Management Research & Practice Pages: 486-501 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2022.2062470 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2062470 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:486-501 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2007810_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Maria Khalid Author-X-Name-First: Maria Author-X-Name-Last: Khalid Author-Name: Amir Gulzar Author-X-Name-First: Amir Author-X-Name-Last: Gulzar Author-Name: Abdul Karim Khan Author-X-Name-First: Abdul Karim Author-X-Name-Last: Khan Author-Name: Nida Abbas Author-X-Name-First: Nida Author-X-Name-Last: Abbas Title: Psychological entitlement and knowledge-hiding behaviours: role of job stress and living a job calling Abstract: This study examines the effect of psychological entitlement on employees’ knowledge-hiding behaviours. Furthermore, we investigate the mediating role of job stress and the moderating effect of living a job calling by focusing on the relationship between psychological entitlement and employees’ knowledge-hiding behaviours. Using the time-lag design, data has been gathered from 513 respondents working in Pakistan’s service sector organisations. The results highlight how psychological entitlement is positively related to employees’ knowledge-hiding behaviours, together with how job stress is a mediator of this relationship. Our results further suggest that living a job calling mitigates the positive impact of job stress on knowledge-hiding behaviours. Moreover, the indirect effects of psychological entitlement on knowledge-hiding behaviours via job stress are stronger for employees with lower levels of living a job calling than those with higher levels. Journal: Knowledge Management Research & Practice Pages: 474-485 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2021.2007810 File-URL: http://hdl.handle.net/10.1080/14778238.2021.2007810 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:474-485 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1983480_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ji-Jiao Jiang Author-X-Name-First: Ji-Jiao Author-X-Name-Last: Jiang Author-Name: Fang Wu Author-X-Name-First: Fang Author-X-Name-Last: Wu Author-Name: Ming Yin Author-X-Name-First: Ming Author-X-Name-Last: Yin Author-Name: Xiao Yang Author-X-Name-First: Xiao Author-X-Name-Last: Yang Author-Name: Hai-Rui Wang Author-X-Name-First: Hai-Rui Author-X-Name-Last: Wang Title: Crippling influence of knowledge hiding on the innovative performance of GDAD group Abstract: For a software company, innovative performance is a key factor for achieving sustainable development and maintaining competitive advantage in the market. However, knowledge hiding negatively affects the innovative performance of groups. Thus, this study focuses mainly on how to weaken such a negative relationship so as to indirectly improve the innovative performance of groups. Referring to the literature on knowledge management, we established a theoretical framework based on social exchange theory. We empirically tested this framework by using survey data from 180 software developers in 48 geographically distributed agile development (GDAD) groups. Results show that knowledge hiding exerts a significant negative effect on the innovative performance of GDAD groups. Nevertheless, this negative influence can be effectively weakened by transactive memory system and social media. This model integrates two theoretical viewpoints and highlights how to improve the innovative performance of teams by weakening the extensive knowledge hiding. Journal: Knowledge Management Research & Practice Pages: 449-460 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2021.1983480 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1983480 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:449-460 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1947756_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Santhi Perumal Author-X-Name-First: Santhi Author-X-Name-Last: Perumal Author-Name: Shyam Sreekumaran Nair Author-X-Name-First: Shyam Author-X-Name-Last: Sreekumaran Nair Title: Impact of views about knowledge and workplace relationships on tacit knowledge sharing Abstract: Tacit Knowledge Sharing (TKS) becomes vital for new knowledge creation. Knowledge creation process encourages the view of knowledge as a public good while knowledge appropriation process encourages knowledge to be viewed as a private good. This paper studies the impact of these views about knowledge on TKS. Based on social interdependency theory, four workplace relationships were identified for studying TKS. “Knowledge as a public good” and “knowledge as a private good” were used as indicator variables. Using OLS regression, the four proposed models were tested. Data for the study was obtained from a questionnaire-based survey of 184 research students. The results revealed “knowledge as non-exclusive” to be a positive predictor of TKS. Viewing knowledge as a private good had a negative relationship with TKS. Implications for research and practitioners are discussed. Journal: Knowledge Management Research & Practice Pages: 410-421 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2021.1947756 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1947756 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:410-421 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1776171_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Muhammad Rasyid Abdillah Author-X-Name-First: Muhammad Rasyid Author-X-Name-Last: Abdillah Author-Name: Weishen Wu Author-X-Name-First: Weishen Author-X-Name-Last: Wu Author-Name: Rizqa Anita Author-X-Name-First: Rizqa Author-X-Name-Last: Anita Title: Can altruistic leadership prevent knowledge-hiding behaviour? Testing dual mediation mechanisms Abstract: This study aims to empirically examine the effect of altruistic leadership on knowledge hiding (KH) behaviour and the mediating role of leader–subordinate interaction on this relationship. On the basis of broaden-and-build and social exchange theories, a dual mediation mechanism of leader-triggered positive emotion and leader–member exchange (LMX) underlying the link between altruistic leadership and KH was hypothesised. A survey from 330 fulltime employees working in the information and communication technology industry, higher education institutions, and hotels in Indonesia was administrated to collect data. A structural equation modelling approach was used to test the hypotheses. Results showed that altruistic leadership negatively affects subordinates’ KH behaviour. Leader-triggered positive emotion and LMX mediate the relationship between altruistic leadership and subordinates’ KH behaviour. Findings provide insights to prevent or eliminate knowledge workers’ counterproductive behaviours in the knowledge exchange process. Journal: Knowledge Management Research & Practice Pages: 352-366 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2020.1776171 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1776171 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:352-366 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1960914_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marika Miminoshvili Author-X-Name-First: Marika Author-X-Name-Last: Miminoshvili Author-Name: Matej Černe Author-X-Name-First: Matej Author-X-Name-Last: Černe Title: Workplace inclusion–exclusion and knowledge-hiding behaviour of minority members Abstract: The increased mobility of people has resulted in an increasingly culturally diverse workforce. Organisations aim to ensure that all employees – regardless of race, ethnicity and religion – receive equal treatment. However, these ideas are often disconnected from reality. This paper attempts to bridge the knowledge management and diversity literature to examine knowledge hiding by minority members that occurs due to differences in demographic characteristics. Semi-structured interviews and deductive thematic analysis reveal that minority members engage in knowledge-hiding behaviour due to exclusion experienced in the workplace. They also use knowledge hiding as an inclusion strategy. We contribute to knowledge management research and practice by studying knowledge hiding in the context of a diverse workforce, showing that it occurs due to perceived exclusion. We also show it takes place to improve inclusion and assimilation of minority members. Additionally, we identify a new facet of knowledge-hiding characteristic for cross-cultural collaboration: adjustable hiding. Journal: Knowledge Management Research & Practice Pages: 422-435 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2021.1960914 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1960914 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:422-435 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1895687_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Srinivasa Rao Author-X-Name-First: Srinivasa Author-X-Name-Last: Rao Author-Name: Waheed Kareem Abdul Author-X-Name-First: Waheed Kareem Author-X-Name-Last: Abdul Author-Name: Yehia Kamel Author-X-Name-First: Yehia Author-X-Name-Last: Kamel Title: Empirical Investigation on the Effects of Culture on Knowledge Sharing and Organization Citizenship Behaviour: Study from UAE Abstract: Cross-cultural research studies with regard to organisation citizenship behaviour (OCB) focus primarily on testing various dimensions in different cultures. We have proposed in our study that culture is positively associated with knowledge sharing (KS) and OCB in the context of UAE and have further hypothesised this association is mediated by responsible leadership (RL). The data has been collected from employees and their respective supervisors of 46 mid-sized organisations from all the Emirates of UAE. The data regarding knowledge sharing and culture has been collected directly from 437 employees belonging to diverse industry sectors and cultures. The data regarding employees’ OCB has been collected from 117 supervisors of those employees. The results depict that culture has positive relationship with KS and OCB. RL is found to partially mediate the relationship between culture and KS and culture and OCB. Further, the findings, implications on managerial practices, and future research directions are discussed. Journal: Knowledge Management Research & Practice Pages: 381-393 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2021.1895687 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1895687 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:381-393 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1774434_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Plínio Silva de Garcia Author-X-Name-First: Plínio Author-X-Name-Last: Silva de Garcia Author-Name: Mírian Oliveira Author-X-Name-First: Mírian Author-X-Name-Last: Oliveira Author-Name: Kathryn Brohman Author-X-Name-First: Kathryn Author-X-Name-Last: Brohman Title: Knowledge sharing, hiding and hoarding: how are they related? Abstract: This article consolidates the notions of Knowledge Hiding (KHi) and Knowledge Hoarding (KHo) and their relationship with Knowledge Collection (KC) and Knowledge Donation (KD). Following a systematic literature review involving content analysis, seventeen characteristics were identified. KHi is related to KC because, when someone hides and does not share the knowledge that somebody else requested, its collection will be impeded. KHo is related to KD, because when people hoard some unrequested knowledge, they avoid sharing what somebody else could take advantage of, even though they may be unaware of that fact. Thus, a new framework that articulates the inherent characteristics of KHi, KHo, KC and KD is proposed. From this new perspective, there is an expectation that future research could deepen the understanding of the incentives and obstacles to knowledge flow, and how their interaction will benefit or harm the performance of individuals and organisations. Journal: Knowledge Management Research & Practice Pages: 339-351 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2020.1774434 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1774434 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:339-351 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1876536_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Noor Ul Ain Author-X-Name-First: Noor Ul Author-X-Name-Last: Ain Author-Name: Muhammad Umer Azeem Author-X-Name-First: Muhammad Umer Author-X-Name-Last: Azeem Author-Name: Maqbool Hussain Sial Author-X-Name-First: Maqbool Hussain Author-X-Name-Last: Sial Author-Name: Muhammad Aurangzaib Arshad Author-X-Name-First: Muhammad Aurangzaib Author-X-Name-Last: Arshad Title: Linking knowledge hiding to extra-role performance:The role of emotional exhaustion and political skills Abstract: This study investigates the relationship between knowledge hiding and extra-role performance, while considering the mediating role of emotional exhaustion and moderating role of political skill. Results based on multi-source, two-wave time-lagged data from 428 pair respondents (i.e. employees and their supervisors) show that employees’ persistent exposure to knowledge hiding episodes reduces their extra-role performance, because they become emotionally exhausted. Employees’ political skills buffer this harmful effect of knowledge hiding on emotional exhaustion though, such that this effect is mitigated when political skills are high. For organisations, this study accordingly identifies a key mechanism through which knowledge hiding can undermine the voluntary behaviours at workplace; and this mechanism is less forceful for employees with high political skills. Several practical implications are also elaborated. Journal: Knowledge Management Research & Practice Pages: 367-380 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2021.1876536 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1876536 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:367-380 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1992314_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Somayeh Labafi Author-X-Name-First: Somayeh Author-X-Name-Last: Labafi Author-Name: Abraham Cyril Issac Author-X-Name-First: Abraham Cyril Author-X-Name-Last: Issac Author-Name: Saeed Sheidaee Author-X-Name-First: Saeed Author-X-Name-Last: Sheidaee Title: Is hiding something you know as important as knowing it? Understanding knowledge hiding in IT-enabled services of Iran Abstract: The purpose of this research study is to understand the strategic factors triggering knowledge hiding in IT enabled services of Iran and model them according to their driving potencies. This study attempts to obtain the factors through an interview of experts and corroborate the same with the extant literature. The authors undertook a qualitative interview of the experts who gave the factors which was later streamlined with the aid of literature. A Total Interpretive Structural Modelling of these factors was conducted using R programming, and the most influential and driving factors were identified. Further MICMAC analysis was undertaken to classify these factors into; autonomous, depending, linkage, and driving based on their driving and dependency potency. The analysis establishes eleven strategic factors that trigger knowledge hiding. Out of these, the power of requesting person and the learning ability of the knowledge seeker are the most influential factors. Further, analysis established that the learning ability of the knowledge seeker is the key factor with the maximum driving potency. The results suggests that organisations have to channelise and maintain the learning ability and cater to the needs of the knowledge seekers through proper training mechanisms and establish systemic knowledge sharing avenues within the organisation to mitigate knowledge hiding within the context. This is probably the first-ever attempt to apply comprehensive TISM and MICMAC on knowledge hiding in an Iranian context, which characterises the antecedents of knowledge hiding in a relatively nascent industrial sector and a conservative cultural paradigm. Journal: Knowledge Management Research & Practice Pages: 461-473 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2021.1992314 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1992314 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:461-473 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1978886_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Johannes P. Zeiringer Author-X-Name-First: Johannes P. Author-X-Name-Last: Zeiringer Author-Name: Stefan Thalmann Author-X-Name-First: Stefan Author-X-Name-Last: Thalmann Title: Knowledge sharing and protection in data-centric collaborations: An exploratory study Abstract: Digital supply chains (SCs) and data-centric collaborations have boosted data exchange between companies and, combined with recent advancements in data science, have brought a new type of knowledge risks . This paper presents an exploratory interview study investigating knowledge risks in data-centric collaborations. The aim is to gain insights into the current perception and awareness of knowledge risks and approaches to data-centric collaborations to encounter them. The authors conducted 27 interviews with 15 experts in a two-stage semi-structured interview study. The first stage identified three kinds of approaches for managing knowledge risks in data-centric collaborations: (1) informal, (2) preventive and (3) proactive, which were validated in follow-up interviews. All three approaches lead to different perspectives of sharing and protecting knowledge within the digital SC and relate to the business model and the level of innovation within the organisation. Journal: Knowledge Management Research & Practice Pages: 436-448 Issue: 3 Volume: 20 Year: 2022 Month: 05 X-DOI: 10.1080/14778238.2021.1978886 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1978886 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:3:p:436-448 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945016_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: N A D Connell Author-X-Name-First: N A D Author-X-Name-Last: Connell Author-Name: Jonathan H Klein Author-X-Name-First: Jonathan H Author-X-Name-Last: Klein Author-Name: Edgar Meyer Author-X-Name-First: Edgar Author-X-Name-Last: Meyer Title: Narrative approaches to the transfer of organisational knowledge Abstract: Narratives, or stories, have been identified as one of the ways in which knowledge might be transferred, shared or exchanged in organisational settings. Beyond their identification, little consideration has been given to the ways in which narrative approaches can increase our understanding of the creation and dissemination of knowledge in organisations. This paper reflects upon some of the ways in which narrative approaches might contribute towards a better understanding of organisational knowledge management. It contributes to the debate on the nature and significance of the contextual features of organisational knowledge, particularly the role of tacit knowledge, and identifies some of the distinctions between formal and informal knowledge transfer mechanisms, which operate (with or without effective management) within organisations. Journal: Knowledge Management Research & Practice Pages: 184-193 Issue: 3 Volume: 2 Year: 2004 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500034 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500034 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:3:p:184-193 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945017_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: W Skok Author-X-Name-First: W Author-X-Name-Last: Skok Title: Knowledge management: Taxis Parisiens case study Abstract: This paper presents a case study of the management and operation of the Paris taxi cab service (Taxis Parisiens), which is one of the world's largest and most complex public transport operations. The method adopted is to consider the taxi cab service as a set of processes forming a knowledge value chain, which forms the basis of a continuous learning cycle. The case study investigates the management and operation of the Taxis Parisiens community by analysing the corresponding practice along the knowledge value chain. This is achieved by identifying the roles of the main stakeholders associated with the Taxis Parisiens community, discussing current licensing and examination processes, considering the potential use of Information Technology and making recommendations for improved knowledge management practices. Journal: Knowledge Management Research & Practice Pages: 147-154 Issue: 3 Volume: 2 Year: 2004 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500035 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500035 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:3:p:147-154 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945018_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Is knowledge merely perception? Journal: Knowledge Management Research & Practice Pages: 200-200 Issue: 3 Volume: 2 Year: 2004 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500036 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500036 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:3:p:200-200 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945019_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Randal Ford Author-X-Name-First: Randal Author-X-Name-Last: Ford Author-Name: Ingo Angermeier Author-X-Name-First: Ingo Author-X-Name-Last: Angermeier Title: Managing the knowledge environment: a case study from healthcare Abstract: An organization's future is viable to the degree it can create, obtain, and leverage its intellectual capital in an effort to manage knowledge for sustained, competitive advantage in the market place. Failure to do so can spell disaster. Case in point: Due to a festering crisis between his strategic intent and the organization's operational capacity to support it, in May 2000, the Spartanburg Regional Healthcare System (SRHS) board of directors voted for its chief executive officer (CEO) to resign. His resignation signaled the need for new learning, in addition to more effective management and communication practices in improving the identifying and codifying of knowledge and then facilitating the sharing of it organization-wide. This article focuses on delineating the process principles in managing a supportive environment necessary for the sharing of knowledge to spark creative thinking in devising innovative solutions that the hospital used in adapting to its market. Journal: Knowledge Management Research & Practice Pages: 137-146 Issue: 3 Volume: 2 Year: 2004 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500037 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500037 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:3:p:137-146 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945020_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 135-136 Issue: 3 Volume: 2 Year: 2004 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500038 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500038 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:3:p:135-136 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945021_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mark E Nissen Author-X-Name-First: Mark E Author-X-Name-Last: Nissen Author-Name: Raymond E Levitt Author-X-Name-First: Raymond E Author-X-Name-Last: Levitt Title: Agent-based modeling of knowledge dynamics Abstract: Knowledge is distributed unevenly through most enterprises. Hence, flows of knowledge (e.g., across time, people, locations, organizations) are critical to organizational efficacy and performance under a knowledge-based view of the firm. However, supported principally by narrative textual theory in the emerging knowledge management (KM) field, the researcher has difficulty describing how different kinds of knowledge will flow through various parts of an organization. This causes difficulty also for predicting the effects of alternate approaches to dispersing knowledge that ‘clumps’ in various areas. This problem is also manifest for the KM professional, who lacks clear theory or tools to anticipate how any particular information technology or other managerial intervention may enhance or impede specific knowledge flows in the enterprise. In this expository article, we build upon a steady stream of research in computational organization theory to develop agent-based models of knowledge dynamics. This work draws from emerging theory for multidimensional representation of the knowledge-flow phenomenon, which enables the dynamics of enterprise knowledge flows to be formalized and emulated through computational models. This approach provides the means for knowledge-flow processes to be visualized and analyzed in new ways. Computational experimentation enables the performance of many alternate process designs and technological interventions to be compared through examination of dynamic models, before committing to a specific approach in practice. We illustrate this research method and modeling environment through semi-formal representation and agent-based emulation of several knowledge-flow processes from the domain of software development. We also outline key directions for the new kinds of KM research and practice elucidated by this work. Journal: Knowledge Management Research & Practice Pages: 169-183 Issue: 3 Volume: 2 Year: 2004 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500039 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500039 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:3:p:169-183 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945022_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dubravka Cecez-Kecmanovic Author-X-Name-First: Dubravka Author-X-Name-Last: Cecez-Kecmanovic Title: A sensemaking model of knowledge in organisations: a way of understanding knowledge management and the role of information technologies Abstract: The objective of the paper is to demonstrate how a sensemaking model of knowledge enables better and deeper understanding of knowledge management (KM) processes in organisations and the role of information technologies (IT) in these processes. Inspired and informed by a sensemaking view of organisations, the model identifies four types of knowledge, corresponding to four sensemaking levels: the individual, collective, organizational, and cultural. Each knowledge type, as the paper shows, is of different nature and has different characteristics but is constituted and affected by all other knowledge types. An organisation is thus seen as a ‘distributed knowledge system’ composed of numerous instances of these four knowledge types and their dynamic interplay. By drawing from three empirical studies, the paper illustrates how the sensemaking model of knowledge can be applied to investigate different ways companies (try to) manage knowledge and use IT-based systems to improve KM and ultimately company performance. A deeper understanding of these processes through the lens of the model reveals mechanisms and forces underlying KM phenomena that help explain why some processes were successful and others failed. The paper intends to make the following contributions: propose a theoretical framework of knowledge and KM in organizations, which is reasonably comprehensive and empirically grounded and also demonstrate its relevance and usefulness to both researchers and practitioners as they investigate and make sense of specific KM processes and IT applications in practice. Journal: Knowledge Management Research & Practice Pages: 155-168 Issue: 3 Volume: 2 Year: 2004 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500040 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500040 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:3:p:155-168 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945023_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alexander Schieffer Author-X-Name-First: Alexander Author-X-Name-Last: Schieffer Title: Value networks: how organisations really work An Interview with Verna Allee Abstract: This interview seeks to reframe the traditional perspective on organisations. Verna Allee's work gives meaning to how the networked organisation can be understood in a very practical way. She changes the lens from hierarchy to network, from process to people, from structure to relationship. Her innovative thinking strips away traditional business thinking to reveal the new patterns of management practice essential for success in a more complex and dynamic business environment. With her systems diagramming tools, which map knowledge exchanges in the context of relationships, she provides a profound understanding of how value is created in organisations. Her approach demonstrates how and why making visible the intangible dimensions of relationships and knowledge exchanges significantly contributes to value creation and business self-organisation. Journal: Knowledge Management Research & Practice Pages: 194-199 Issue: 3 Volume: 2 Year: 2004 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500041 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500041 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:3:p:194-199 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945024_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Carlos Serrano-Cinca Author-X-Name-First: Carlos Author-X-Name-Last: Serrano-Cinca Author-Name: Cecillo MarMoliero Author-X-Name-First: Cecillo Author-X-Name-Last: MarMoliero Author-Name: Fernando Chaparro Author-X-Name-First: Fernando Author-X-Name-Last: Chaparro Title: Erratum: Spanish savings banks: a view on intangibles Journal: Knowledge Management Research & Practice Pages: 201-201 Issue: 3 Volume: 2 Year: 2004 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500043 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500043 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:3:p:201a-201a Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945025_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Elayne Coakes Author-X-Name-First: Elayne Author-X-Name-Last: Coakes Author-Name: Anton Bradburn Author-X-Name-First: Anton Author-X-Name-Last: Bradburn Author-Name: Gill Sugden Author-X-Name-First: Gill Author-X-Name-Last: Sugden Title: Erratum: Managing and leveraging knowledge for organisational advantage Journal: Knowledge Management Research & Practice Pages: 201-201 Issue: 3 Volume: 2 Year: 2004 Month: 12 X-DOI: 10.1057/palgrave.kmrp.8500044 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500044 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:3:p:201b-201b Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1673677_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kazuhiko Ozawa Author-X-Name-First: Kazuhiko Author-X-Name-Last: Ozawa Title: The influence of managers’ successful change experience on organisational change: performance crisis and managers’ tenure Abstract: Change experience studies based on organisational learning research have focused on the change experiences of entire organisations and shown that previous change increases the likelihood of further change. This study extends the theory to examine top managers’ change experience, a topic overlooked by most research. Using original Japanese baseball data, this research examines the effect of the top manager’s change experience in each team, especially that of successful change, on the extent of further change. The findings show that the manager’s successful experience in implementing large change decreases the possibility of large change in the future, although change experience studies have little examined the influence of the results of previous change on further change, assuming instead that the results of prior changes do not influence further change, regardless of the degree of success. Furthermore, this study presents the moderating effect of the manager’s tenure on these associations. Journal: Knowledge Management Research & Practice Pages: 367-379 Issue: 4 Volume: 18 Year: 2020 Month: 10 X-DOI: 10.1080/14778238.2019.1673677 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1673677 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:4:p:367-379 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1678412_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Qiang Cheng Author-X-Name-First: Qiang Author-X-Name-Last: Cheng Author-Name: Yanru Chang Author-X-Name-First: Yanru Author-X-Name-Last: Chang Title: Influencing factors of knowledge collaboration effects in knowledge alliances Abstract: Knowledge collaboration effects (KCE) can improve the efficiency of knowledge flow and knowledge sharing, and it is also an important way to generate value-added knowledge. Based on knowledge alliances (KAs) as the research object and exploratory and confirmatory analysis as the research method, this paper constructs the influencing factor system of KCE in KAs and judges on what degree of influence the factors have on KCE. The research result shows KCE in KAs are influenced by willingness to cooperate, learning abilities, knowledge attributes and knowledge activities. Some relevant suggestions are presented based on the study conclusion. Journal: Knowledge Management Research & Practice Pages: 380-393 Issue: 4 Volume: 18 Year: 2020 Month: 10 X-DOI: 10.1080/14778238.2019.1678412 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1678412 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:4:p:380-393 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1678413_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chia-Yu Kou Author-X-Name-First: Chia-Yu Author-X-Name-Last: Kou Title: Subjective interdependencies in knowledge integration Abstract: The main challenge to integrating the knowledge of diverse teams lies in clarifying the connections between their members’ individual knowledge. Existing research suggests that teams can overcome it by making knowledge-dependence clear, such that seemingly incompatible knowledge is transformed into a useable form. However, evaluating relevance is often subjective, and little is known about how teams decide which knowledge is relevant. The purpose of this paper is therefore to address this absence by developing a model of knowledge integration that takes subjectivity into account. This model holds that planned dependencies and boundary-related cues both shape subjective dependencies, and provides possible explanations for prior findings that effective knowledge integration is not a sufficient condition for making knowledge explicit. It also sheds some light on the reasons that teams sometimes manage knowledge effectively and sometimes fail to do so. Journal: Knowledge Management Research & Practice Pages: 394-404 Issue: 4 Volume: 18 Year: 2020 Month: 10 X-DOI: 10.1080/14778238.2019.1678413 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1678413 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:4:p:394-404 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1678415_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Regina Negri Pagani Author-X-Name-First: Regina Negri Author-X-Name-Last: Pagani Author-Name: Bruno Ramond Author-X-Name-First: Bruno Author-X-Name-Last: Ramond Author-Name: Vander Luiz Da Silva Author-X-Name-First: Vander Luiz Author-X-Name-Last: Da Silva Author-Name: Gilberto Zammar Author-X-Name-First: Gilberto Author-X-Name-Last: Zammar Author-Name: João Luiz Kovaleski Author-X-Name-First: João Luiz Author-X-Name-Last: Kovaleski Title: Key factors in university-to-university knowledge and technology transfer on international student mobility Abstract: The international circulation of scientists from developing to developed countries can be one of the ways to access advanced knowledge. Similarly, another alternative proposed in this paper is the international student mobility as a way to increase the tacit knowledge asset of a country. Based on this assumption, the purpose of this paper is to approach knowledge and technology transfer having two universities as subjects of study in order to identify the barriers and mechanisms in the transfer within the international student mobility scenario. The paper investigates two groups of students, one from Brazil and another from France, which participated in an international student mobility programme for a period longer than six months. Results show the main barriers and the most effective mechanisms for this category of knowledge and technology transfer. At the end of the paper, we propose a model which has as interfaces two universities as transferor and transferee. Journal: Knowledge Management Research & Practice Pages: 405-423 Issue: 4 Volume: 18 Year: 2020 Month: 10 X-DOI: 10.1080/14778238.2019.1678415 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1678415 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:4:p:405-423 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1701962_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marianela Soledad Reinhardt Author-X-Name-First: Marianela Soledad Author-X-Name-Last: Reinhardt Author-Name: Brenda Leticia Flores Ríos Author-X-Name-First: Brenda Leticia Author-X-Name-Last: Flores Ríos Author-Name: Carlos Pérez Tello Author-X-Name-First: Carlos Pérez Author-X-Name-Last: Tello Author-Name: Félix Fernando González Navarro Author-X-Name-First: Félix Fernando Author-X-Name-Last: González Navarro Author-Name: Héctor Enrique Campbell Ramírez Author-X-Name-First: Héctor Enrique Author-X-Name-Last: Campbell Ramírez Title: A knowledge management approach to promote an energy culture in higher education Abstract: This document presents a Knowledge Management (KM) model aimed at promoting a strong energy culture regarding Saving and Efficient Use of Energy (SEUE) in higher education students. A survey was carried out and the analysis revealed a significant association between the study subjects’ prior tacit knowledge about SEUE and their KM situation and attitudes about it. We have also used factor analysis as a statistic technique to extract latent variables from the ones already existing. The findings suggest the design and use of didactic materials and educational strategies that promote training and development practices in the context of an effective and transparent knowledge transfer process, as well as individual practices in the change of energy use behaviour. The educational strategies must prevent previously inherited beliefs from distorting the new necessary knowledge, i.e., the tacit knowledge higher education students must acquire, assimilate and disseminate to strengthen a culture of SEUE. Journal: Knowledge Management Research & Practice Pages: 424-438 Issue: 4 Volume: 18 Year: 2020 Month: 10 X-DOI: 10.1080/14778238.2019.1701962 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1701962 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:4:p:424-438 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1701963_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Fábio Corrêa Author-X-Name-First: Fábio Author-X-Name-Last: Corrêa Author-Name: Dárlinton Barbosa Feres Carvalho Author-X-Name-First: Dárlinton Barbosa Feres Author-X-Name-Last: Carvalho Title: Holistic knowledge management: adherence analysis of the Castillo and Cazarini model Abstract: The holistic paradigm has been identified as the preferred method for the development of KM frameworks. Under this premise, this research aims to analyse the adherence of the Castillo and Cazarini framework to holistic KM and to discern if its structure considers all the dimensions related to this form of management. Qualitative Content Analysis was employed to examine the framework and quantification was used to expose the percentage of this structure’s adherence to holistic KM. As a result, the Castillo and Cazarini framework partially adheres to holistic KM. This result allows inferring that there is an opportunity for the development of new frameworks that consider all the dimensions presented in this research. Additionally, the boundaries between KM and other forms of management require a greater and more in-depth theoretical analysis to discern what constitutes knowledge management more explicitly. Journal: Knowledge Management Research & Practice Pages: 439-449 Issue: 4 Volume: 18 Year: 2020 Month: 10 X-DOI: 10.1080/14778238.2019.1701963 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1701963 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:4:p:439-449 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1726629_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mona Jami Pour Author-X-Name-First: Mona Author-X-Name-Last: Jami Pour Author-Name: Seyed Mohammadbagher Jafari Author-X-Name-First: Seyed Mohammadbagher Author-X-Name-Last: Jafari Author-Name: Vajihe Vatanchiyan Author-X-Name-First: Vajihe Author-X-Name-Last: Vatanchiyan Title: What are the determinants of KM 2.0 adoption? A meta-synthesis of the literature Abstract: Contrary to increasing spending on KM 2.0, it may be difficult to reach promised objectives in practice and yet high failure rate remains. As KM 2.0 has been considered as a people-centric approach, one of the major challenges of its implementation is users’ reluctance to adopt KM 2.0 systems. Moreover, despite the fact that KM 2.0 is one of the interesting paradigms in business, there is no comprehensive theoretical framework for its adoption. This study attempts to fill this gap through a qualitative meta-synthesis approach. After a systematic literature review, the importance of the identified theme was determined using the quantitative method of Shannon Entropy. This study contributes to current KM researches through offering theoretical advances related to KM 2.0 adoption. Furthermore, the theme identified in this study would be useful as a conceptual framework for KM 2.0 systems developers to plan and evaluate these initiatives regarding users’ viewpoints. Journal: Knowledge Management Research & Practice Pages: 450-461 Issue: 4 Volume: 18 Year: 2020 Month: 10 X-DOI: 10.1080/14778238.2020.1726629 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1726629 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:4:p:450-461 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1730716_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Daniele Santos de Oliveira Archanjo de Souza Author-X-Name-First: Daniele Santos de Oliveira Author-X-Name-Last: Archanjo de Souza Author-Name: Andreia Maria Pedro Salgado Author-X-Name-First: Andreia Maria Author-X-Name-Last: Pedro Salgado Author-Name: Fernando Augusto Silva Marins Author-X-Name-First: Fernando Augusto Silva Author-X-Name-Last: Marins Author-Name: Jorge Muniz Author-X-Name-First: Jorge Author-X-Name-Last: Muniz Title: The influence of leaders’ characteristics on the relationship between leadership and knowledge management Abstract: To identify the relationship between leadership and knowledge management (KM) reported in academic publications, a systematic review of the articles contained in the Web of Science platform from 1996 to 2019 was carried out. The information obtained clarifies the relevance of the theme and the ideas described lead to results supported by studies on the competence of the leader and organizational psychology that confirm the relationship between the constructs. The conclusion presents an agenda for future studies, in order to fill the gaps identified by the diagnosis of the research questions and with the possibility of describing, through a more detailed analysis, the characteristics of the leaders associated with the KM process that allowed to present the profile of the leader in that context. The results can contribute as a practical guide in the management of human resources, providing benefits to organizations that work with KM. Journal: Knowledge Management Research & Practice Pages: 462-473 Issue: 4 Volume: 18 Year: 2020 Month: 10 X-DOI: 10.1080/14778238.2020.1730716 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1730716 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:4:p:462-473 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1730719_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Manjula S. Salimath Author-X-Name-First: Manjula S. Author-X-Name-Last: Salimath Author-Name: Jestine Philip Author-X-Name-First: Jestine Author-X-Name-Last: Philip Title: Cyber management and value creation: an organisational learning-based approach Abstract: This paper highlights the relevance, utilisation, and leveragability of cyberspace for organisations from resource and learning perspectives. While cyberspace offers tantalising possibilities to create and share resources, conduct business, and solve issues transcending physical boundaries, it also creates conditions of high market uncertainty and technological turbulence. Prior management research on cyberspace has primarily focused on distinct organisational practices (for cybersecurity or emerging technologies like big data/machine learning), however theoretical understanding is lacking. We address this gap by using an Organisational Learning-based approach to present a comprehensive framework for the management of firm-specific cyber resources – a model that combines both protection and leveraging aspects to create and appropriate value. Our paper provides a definition and model of cyber management, and we call on future scholars to explore further theoretical and practical implications of organisations in a cyber-context. Journal: Knowledge Management Research & Practice Pages: 474-487 Issue: 4 Volume: 18 Year: 2020 Month: 10 X-DOI: 10.1080/14778238.2020.1730719 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1730719 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:18:y:2020:i:4:p:474-487 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1538603_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Susanne Durst Author-X-Name-First: Susanne Author-X-Name-Last: Durst Author-Name: Malgorzata Zieba Author-X-Name-First: Malgorzata Author-X-Name-Last: Zieba Title: Mapping knowledge risks: towards a better understanding of knowledge management Abstract: This conceptual paper aims to identify, present, and analyze potential knowledge risks organizations might face. With the growing complexity of organizational environments and the plethora of new knowledge risks emerging, this critical but under-researched field of knowledge management (KM) deserves closer attention. The study is based on a critical analysis of the extant literature devoted to knowledge risks, discusses potential outcomes of these risks and proposes a concept map of knowledge risks. The map shows a number of knowledge risks organizations should be aware of. Knowledge risks can be assigned to three categories: human, technological and operational. The research is the first systematic and comprehensive review of knowledge risks at the organizational level. By aggregating and consolidating the knowledge risks covered, the study does not only provide a knowledge risk taxonomy but also promising directions for future research. The study also contributes to a more comprehensive understanding of KM. Journal: Knowledge Management Research & Practice Pages: 1-13 Issue: 1 Volume: 17 Year: 2019 Month: 1 X-DOI: 10.1080/14778238.2018.1538603 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1538603 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:1:p:1-13 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1538667_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Derrick McIver Author-X-Name-First: Derrick Author-X-Name-Last: McIver Author-Name: Stacey Fitzsimmons Author-X-Name-First: Stacey Author-X-Name-Last: Fitzsimmons Author-Name: Cynthia Lengnick-Hall Author-X-Name-First: Cynthia Author-X-Name-Last: Lengnick-Hall Title: Integrating knowledge in organizations: examining performance and integration difficulties Abstract: This paper builds a theoretical model and decision-making flow chart for optimizing the integration of knowledge from individuals to units, and predicting when the desired integration process will be relatively easy or difficult to implement. We argue that the integration process most likely to lead to higher unit-level performance depends on the degree to which knowledge is learnable, while the ease of implementation depends on the degree to which knowledge is tacit. Implementation challenges occur when there is a mismatch between these two dimensions. Organizations would benefit from targeting knowledge management investments at these mismatched situations. Journal: Knowledge Management Research & Practice Pages: 14-23 Issue: 1 Volume: 17 Year: 2019 Month: 1 X-DOI: 10.1080/14778238.2018.1538667 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1538667 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:1:p:14-23 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1538669_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Halil Zaim Author-X-Name-First: Halil Author-X-Name-Last: Zaim Author-Name: Shahnawaz Muhammed Author-X-Name-First: Shahnawaz Author-X-Name-Last: Muhammed Author-Name: Merve Tarim Author-X-Name-First: Merve Author-X-Name-Last: Tarim Title: Relationship between knowledge management processes and performance: critical role of knowledge utilization in organizations Abstract: This study examines the relationship between knowledge management processes and its impact on knowledge management performance. A structural model of knowledge management processes showing the relationship of knowledge generation, knowledge sharing, knowledge storage, and knowledge utilization and its subsequent impact on organizational KM performance is proposed. The model is tested using data collected from 1068 individuals working in primarily service based organizations in Turkey. A split-sample methodology is used to validate our measurement model and to further test the structural model. The results indicate that knowledge utilization mediates the relationship between rest of the knowledge management processes and organizational knowledge management performance. Knowledge generation is found to directly impact knowledge management performance, in addition to having a mediated impact through knowledge utilization. The results also provide support for the hypothesized relationship that suggests that the impact of knowledge generation and knowledge sharing on knowledge utilization is mediated by knowledge capture. Journal: Knowledge Management Research & Practice Pages: 24-38 Issue: 1 Volume: 17 Year: 2019 Month: 1 X-DOI: 10.1080/14778238.2018.1538669 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1538669 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:1:p:24-38 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1538670_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paul Joseph Mc Evoy Author-X-Name-First: Paul Joseph Author-X-Name-Last: Mc Evoy Author-Name: Mohamed A.F. Ragab Author-X-Name-First: Mohamed A.F. Author-X-Name-Last: Ragab Author-Name: Amr Arisha Author-X-Name-First: Amr Author-X-Name-Last: Arisha Title: The effectiveness of knowledge management in the public sector Abstract: This paper looks at the effectiveness of knowledge management through a novel taxonomic lens. It utilises qualitative data obtained from a detailed literature review on public sector KM. While research has indicated that KM in the public sector is relatively under researched compared with its private sector counterpart, there has been a substantive body of research into public sector KM, and various scientometric analyses have been conducted into public sector KM dynamics. Most of this is concentrated around health, education, and government intervention. There has been comparatively little research into specific public sector attributes. This study describes these attributes and illustrates how they are reflected in the literature, thereby underpinning each with academic relevance. This paper will benefit KM scholars who wish to study the public sector. Highlighting the effectiveness of KM in the public sector will help utilise knowledge for efficiency and service delivery improvement. Journal: Knowledge Management Research & Practice Pages: 39-51 Issue: 1 Volume: 17 Year: 2019 Month: 1 X-DOI: 10.1080/14778238.2018.1538670 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1538670 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:1:p:39-51 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1541779_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Salvatore Ammirato Author-X-Name-First: Salvatore Author-X-Name-Last: Ammirato Author-Name: Alberto Michele Felicetti Author-X-Name-First: Alberto Michele Author-X-Name-Last: Felicetti Author-Name: Marco Della Gala Author-X-Name-First: Marco Author-X-Name-Last: Della Gala Author-Name: Heli Aramo-Immonen Author-X-Name-First: Heli Author-X-Name-Last: Aramo-Immonen Author-Name: Jari J. Jussila Author-X-Name-First: Jari J. Author-X-Name-Last: Jussila Author-Name: Hannu Kärkkäinen Author-X-Name-First: Hannu Author-X-Name-Last: Kärkkäinen Title: The use of social media for knowledge acquisition and dissemination in B2B companies: an empirical study of Finnish technology industries Abstract: Scholars and practitioners of knowledge management have paid increasing attention to the adoption of social media in business-to-business (B2B) setting for knowledge sharing; however, both the theoretical and empirical research in this domain are quite fragmented. The aim of this research is to deepen the understanding about the B2B companies’ awareness of the potentials of social media in improving their absorptive capacity and, consequently, if and how such companies deploy knowledge strategies based on social media adoption. We carried out an empirical survey of Finnish technology companies operating purely in B2B markets. Results highlight that social media adoption is still in a preliminary stage of development. Companies show a lack of awareness of the potentials of social media as a means for external knowledge acquisition and internal dissemination. Results suggest a strong need of a structured approach to the adoption of social media to overcome cultural and organisational barriers. Journal: Knowledge Management Research & Practice Pages: 52-69 Issue: 1 Volume: 17 Year: 2019 Month: 1 X-DOI: 10.1080/14778238.2018.1541779 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1541779 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:1:p:52-69 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1557798_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kamphol Wipawayangkool Author-X-Name-First: Kamphol Author-X-Name-Last: Wipawayangkool Author-Name: James T. C. Teng Author-X-Name-First: James T. C. Author-X-Name-Last: Teng Title: Profiling knowledge workers’ knowledge sharing behavior via knowledge internalization Abstract: To transfer strategic tacit knowledge from experts to novices in an organization, understanding how knowledge sharing-related factors affect both parties is crucial, thus suggesting the need for using a construct representing how novices can become experts to classify expertise. Using the developed knowledge internalization construct, a cluster analysis on data from 295 knowledge workers reveals Novices, Practitioners, and Experts clusters. Knowledge self-efficacy and expert power are found highest in experts, lower in practitioners, and lowest in novices. Experts and practitioners intend to share knowledge more than novices. Importantly, while experts and practitioners prefer personalization strategy, the difference of preference for codification between practitioners and novices is greater than that between experts and novices, implying that practitioners are more content with codification than are experts. Novices are neither as eager to adopt personalization as are experts, nor codification as practitioners. Journal: Knowledge Management Research & Practice Pages: 70-82 Issue: 1 Volume: 17 Year: 2019 Month: 1 X-DOI: 10.1080/14778238.2018.1557798 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1557798 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:1:p:70-82 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1557998_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Xiaodi Xu Author-X-Name-First: Xiaodi Author-X-Name-Last: Xu Author-Name: Zilong Wang Author-X-Name-First: Zilong Author-X-Name-Last: Wang Author-Name: Bingyang Zhou Author-X-Name-First: Bingyang Author-X-Name-Last: Zhou Author-Name: Zhiwen Zhang Author-X-Name-First: Zhiwen Author-X-Name-Last: Zhang Title: The empirical analysis of knowledge spillover effect measurement Abstract: We analyzed the differences in knowledge spillover effect between industries by constructing an econometric model. In the model, we measured the relation degree and validity between influencing factors and their influence on knowledge spillover. The result indicates that there is a convergent pattern in the steady state of enterprise knowledge spillover and imitation structure, which formed the screw type advancement of innovation and imitation. Knowledge spillover is influenced by such factors as R&D, trade and traffic condition, labor force mobility, enterprise knowledge absorbency, market mechanism flexibility, time lag of knowledge spillover, and changes of factory site besides trade cost and space-time span. Enterprise knowledge absorbency is proportionate to knowledge spillover. When enterprise knowledge storage quantity disparity is equal to enterprise knowledge absorbency, the knowledge spillover effect is greatest. The time lag of knowledge spillover and the knowledge degeneration rate display inverse ratio with knowledge spillover effect. Journal: Knowledge Management Research & Practice Pages: 83-95 Issue: 1 Volume: 17 Year: 2019 Month: 1 X-DOI: 10.1080/14778238.2018.1557998 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1557998 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:1:p:83-95 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1569487_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tatjana Nikitina Author-X-Name-First: Tatjana Author-X-Name-Last: Nikitina Author-Name: Inga Lapiņa Author-X-Name-First: Inga Author-X-Name-Last: Lapiņa Title: Creating and managing knowledge towards managerial competence development in contemporary business environment Abstract: The aim of the research is to analyse interrelation of contemporary business environment, knowledge creation and management and development of managers’ competencies. Furthermore, to clarify whether the managers who operate in the context of modern knowledge intensive organizations should apply a new set of abilities and skills to lead teams and organizations. The research was conducted in three stages: during the first stage, authors identified the skills acquired by managers in three different ways where experience-based competencies dominate over the rest. During the second stage of the research, authors applied Lapina et al. (2015) competences groups to identify how they resonate with competencies discussed by other researchers, as the result a set of managers’ competences in contemporary organizations was identified. During the third stage of the research authors examined and gained confirmation of the first phase results. Journal: Knowledge Management Research & Practice Pages: 96-107 Issue: 1 Volume: 17 Year: 2019 Month: 1 X-DOI: 10.1080/14778238.2019.1569487 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1569487 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:1:p:96-107 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1571872_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ping Jung Hsieh Author-X-Name-First: Ping Jung Author-X-Name-Last: Hsieh Author-Name: Chien Chih Chen Author-X-Name-First: Chien Chih Author-X-Name-Last: Chen Author-Name: Wu Liu Author-X-Name-First: Wu Author-X-Name-Last: Liu Title: Integrating talent cultivation tools to enact a knowledge-oriented culture and achieve organizational talent cultivation strategies Abstract: Unambiguously clear organizational strategies help organizational resources stay focused and facilitate the achievement of organizational goals effectively. The resource-based view (RBV) literature has noted that the implementation of strategies requires firms to possess appropriate resources and capabilities. In the era of knowledge economy, businesses which seek to improve business competitiveness have considered talent cultivation as important organizational strategies. Therefore, concepts including knowledge management (KM), competency management, e-learning, and education and training are introduced to assist strategic talent development. A knowledge-oriented culture is a culture which espouses sharing, learning, solving problems together, and making innovations. It prompts and affects the direction which employees are working towards. An integrated model concerning KM, competency management, e-learning system, and education and training is proposed. The analysis uses qualitative data gathered through an exploratory case study. This study demonstrated that KM processes and technologies could be employed to develop a KM culture, and an integrated talent cultivations tools could become a business’s tools to implement talent cultivation strategies. Furthermore, a KM culture is an organization’s intangible atmosphere. KM process and technologies, competency management, e-learning system, and education and training are an organization’s concrete and tangible management tools or systems. If the intangible KM culture and the tangible management tools or systems could be effectively implemented, an organization must be able to expand synergetic effects of management, achieve talent cultivation strategies, and complete the organization’s mission. Journal: Knowledge Management Research & Practice Pages: 108-124 Issue: 1 Volume: 17 Year: 2019 Month: 1 X-DOI: 10.1080/14778238.2019.1571872 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1571872 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:1:p:108-124 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945382_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Antonio Messeni Petruzzelli Author-X-Name-First: Antonio Messeni Author-X-Name-Last: Petruzzelli Title: Balancing knowledge exploration and exploitation within and across technological and geographical domains Abstract: This paper deals with the knowledge exploration-exploitation framework by investigating the performance implications of balancing these two activities within and across domains. Specifically, we focus on firms’ strategies for new knowledge searching and acquisition, and analyse how the development of valuable innovations is positively influenced by firms’ capability to find a trade-off between knowledge exploration and exploitation within and across technological and geographical domains. The empirical analysis of 5,575 patented biotechnology inventions provides strong support for the proposed theoretical arguments, by revealing that balancing exploration and exploitation is always beneficial. Furthermore, findings demonstrate that balancing across domains produces greater advantages than balancing within domains, since this allows organizational impediments and cognitive constraints in resource allocation to be overcome. Journal: Knowledge Management Research & Practice Pages: 123-132 Issue: 2 Volume: 12 Year: 2014 Month: 5 X-DOI: 10.1057/kmrp.2012.46 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.46 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:2:p:123-132 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945383_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Simon Burnett Author-X-Name-First: Simon Author-X-Name-Last: Burnett Author-Name: Dorothy Williams Author-X-Name-First: Dorothy Author-X-Name-Last: Williams Title: The role of knowledge transfer in technological innovation: an oil and gas industry perspective Abstract: This paper presents the results of primary research into the role of knowledge and knowledge transfer within the technological innovation process in the U.K. upstream oil and gas industry. The research employed a qualitative approach using narrative interviews as a method for data collection, and an analytical template to analyse the data. The findings indicate the critical role played by enabling organisations as conduits of knowledge within the technological innovation process. Limitations of the research include the size of sample. Further research could focus on other enabling organisations. Potential practical implications include the development of a better understanding of the role of knowledge and knowledge transfer by actors, leading to the improvement of the technological innovation process itself. The work contributes to understanding the relationships, which exist between knowledge transfer and the technological innovation process, and to the forms and types of knowledge present within this process. Journal: Knowledge Management Research & Practice Pages: 133-144 Issue: 2 Volume: 12 Year: 2014 Month: 5 X-DOI: 10.1057/kmrp.2012.48 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.48 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:2:p:133-144 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945384_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lucio Abimael Medrano Castillo Author-X-Name-First: Lucio Abimael Medrano Author-X-Name-Last: Castillo Author-Name: Edson Walmir Cazarini Author-X-Name-First: Edson Walmir Author-X-Name-Last: Cazarini Title: Integrated model for implementation and development of knowledge management Abstract: This paper proposes an integrated model for implementation and development of knowledge management (KM) using the Enterprise Knowledge Development (EKD) modeling methodology. This research was based on a qualitative exploratory–descriptive design and its status is conceptual or theoretical research. The objective was achieved by developing a literature research over KM and organizational modeling. Based on this initial research, the first model version was generated, according to the procedures indicated by the EKD methodology. Subsequently, this first model version was submitted for analyses, appraisal and validation, resulting in the final model version. This model is composed of sub-models of goals, rules, concepts, processes, actors, resources, requirements and technical components providing a holistic and systemic vision of knowledge management. The model may serve as a guide for organizations that aim to implement or improve their KM activities. Journal: Knowledge Management Research & Practice Pages: 145-160 Issue: 2 Volume: 12 Year: 2014 Month: 5 X-DOI: 10.1057/kmrp.2012.49 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.49 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:2:p:145-160 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945385_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Caroline F Benton Author-X-Name-First: Caroline F Author-X-Name-Last: Benton Author-Name: Rémy Magnier-Watanabe Author-X-Name-First: Rémy Author-X-Name-Last: Magnier-Watanabe Title: The impact of commitment, empowerment, embeddedness on knowledge management in domestic and foreign-affiliated firms in Japan Abstract: This paper analyses how employees’ organizational commitment and empowerment, and firms’ embeddedness influence the knowledge management (KM) activities of foreign-affiliated subsidiaries of multinational corporations in comparison to domestic companies in Japan using regression analysis on data gathered from a questionnaire survey. Managers at Japanese-owned firms exhibited significantly higher levels of commitment, while those at foreign-affiliated firms reported greater levels of public knowledge storage and exploratory knowledge application. Although empowerment and supplier embeddedness were found to influence knowledge acquisition in both groups, customer embeddedness affected knowledge acquisition and commitment and empowerment affected knowledge diffusion for managers at foreign-affiliated firms only. These discriminations between predictors of KM based on the country of firm ownership suggest that the culture of the parent company can affect local employees and managers, and thus shape the resulting involvement in knowledge creation activities. Journal: Knowledge Management Research & Practice Pages: 161-174 Issue: 2 Volume: 12 Year: 2014 Month: 5 X-DOI: 10.1057/kmrp.2012.52 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.52 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:2:p:161-174 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945386_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Stefania Veltri Author-X-Name-First: Stefania Author-X-Name-Last: Veltri Author-Name: Giovanni Mastroleo Author-X-Name-First: Giovanni Author-X-Name-Last: Mastroleo Author-Name: Michaela Schaffhauser-Linzatti Author-X-Name-First: Michaela Author-X-Name-Last: Schaffhauser-Linzatti Title: Measuring intellectual capital in the university sector using a fuzzy logic expert system Abstract: The main aim of this study is to find a method to measure the intellectual capital (IC) of an organization which is able to combine management and measurement views, to reflect the newest concepts regarding IC, and to take into consideration the ‘vague’ interactions between IC categories. We posit the idea that a fuzzy expert system model can address these issues, since it takes account of the qualitative nature of most IC indicators and the different IC subcategories. The main advantage of an IC score developed through a FES model is to provide a reliable IC index. The model presented in this article applied to data derived from the Austrian universities’ IC reports is a pilot model, sufficiently flexible for individual adaptations and adjustments. The main limitation of the study is that further tests can be carried out only in the presence of available and comparable IC data which are currently not available. Journal: Knowledge Management Research & Practice Pages: 175-192 Issue: 2 Volume: 12 Year: 2014 Month: 5 X-DOI: 10.1057/kmrp.2012.53 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.53 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:2:p:175-192 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945387_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Olivier Caya Author-X-Name-First: Olivier Author-X-Name-Last: Caya Author-Name: Pierre-Majorique Léger Author-X-Name-First: Pierre-Majorique Author-X-Name-Last: Léger Author-Name: Tristan Grebot Author-X-Name-First: Tristan Author-X-Name-Last: Grebot Author-Name: Eric Brunelle Author-X-Name-First: Eric Author-X-Name-Last: Brunelle Title: Integrating, sharing, and sourcing knowledge in an ERP usage context Abstract: This study focuses on the impact of three knowledge management processes – knowledge integration (KI), knowledge sharing (KS) and knowledge sourcing – on business process performance in an integrated system usage context. Using a controlled research environment, we analysed 72 communication episodes and performance data within six integrated business process teams that used a real enterprise resource planning system to support their decisions. Results show that communication behaviours executed to integrate individuals’ knowledge had a positive impact on process performance, whereas KS and knowledge sourcing behaviours between individuals inhibited process performance. Journal: Knowledge Management Research & Practice Pages: 193-202 Issue: 2 Volume: 12 Year: 2014 Month: 5 X-DOI: 10.1057/kmrp.2012.54 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.54 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:2:p:193-202 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945388_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mercedes Segarra-Ciprés Author-X-Name-First: Mercedes Author-X-Name-Last: Segarra-Ciprés Author-Name: Vicente Roca-Puig Author-X-Name-First: Vicente Author-X-Name-Last: Roca-Puig Author-Name: Juan Carlos Bou-Llusar Author-X-Name-First: Juan Carlos Author-X-Name-Last: Bou-Llusar Title: External knowledge acquisition and innovation output: an analysis of the moderating effect of internal knowledge transfer Abstract: Numerous studies highlight the advantages of accessing knowledge from outside the firm as a means of enhancing the firm's innovation efforts. However, access to external knowledge is not without organisational problems, including rejection of external knowledge by firm members or difficulties in applying such knowledge to the firm's operations. Based on the knowledge management literature, this paper analyses the conditions within the firm that favour external knowledge acquisition, and focuses on internal transfer as a key variable for the successful integration of external knowledge in the innovation process. Our results demonstrate that internal knowledge transfer intensifies the influence of external knowledge acquisition on innovation output. Specifically, achieving an environment within the firm that favours knowledge integration into the innovation process depends to a large extent on the willingness of knowledge users to share and assimilate knowledge, and on the existence of formal mechanisms such as coordination and communication. Journal: Knowledge Management Research & Practice Pages: 203-214 Issue: 2 Volume: 12 Year: 2014 Month: 5 X-DOI: 10.1057/kmrp.2012.55 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.55 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:2:p:203-214 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945389_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alejandro Germán Frank Author-X-Name-First: Alejandro Germán Author-X-Name-Last: Frank Author-Name: José Luis Duarte Ribeiro Author-X-Name-First: José Luis Duarte Author-X-Name-Last: Ribeiro Title: An integrative model for knowledge transfer between new product development project teams Abstract: Knowledge transfer (KT) between new product development (NPD) project teams is considered by many authors as a process. A variety of works in literature have proposed models to elucidate such a KT process and its stages. However, the nomenclature used to describe these models and the proposed KT stages present large heterogeneity. Researchers from different fields have studied the KT processes; hence, there have been different interpretations or approaches for the same problem. This study presents a comparison of 14 KT models organized in two main research approaches: the emergent approach (which considers the dynamics and integration of the team) and the engineering approach (which considers the organization and management of knowledge). The comparison is based on content analysis. The main contribution of this paper is the proposition of a new model for KT between NPD project teams, integrating the previous models so as to provide a more complete and consistent KT framework. Journal: Knowledge Management Research & Practice Pages: 215-225 Issue: 2 Volume: 12 Year: 2014 Month: 5 X-DOI: 10.1057/kmrp.2012.57 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.57 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:2:p:215-225 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945390_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Miriam Delgado-Verde Author-X-Name-First: Miriam Author-X-Name-Last: Delgado-Verde Author-Name: Gregorio Martín de Castro Author-X-Name-First: Gregorio Author-X-Name-Last: Martín de Castro Author-Name: José Emilio Navas-López Author-X-Name-First: José Emilio Author-X-Name-Last: Navas-López Author-Name: Javier Amores-Salvadó Author-X-Name-First: Javier Author-X-Name-Last: Amores-Salvadó Title: Vertical relationships, complementarity and product innovation: an intellectual capital-based view Abstract: In recent years, the role of a firm’s external relationships in technological innovations is becoming increasingly important among innovation scholars. Following this trend, our paper proposes a new model as a way of analysing vertical collaboration supplier and customer relationship (SUCU) effects on product innovation outputs. Taking complementarity among business actors as the main thesis of this article, we identify four distinctive vertical collaboration profiles with different impacts on the level of product innovation. Results indicated that manufacturers that maintain those supplier and customer relationships simultaneously have a higher level of product innovation. Moreover, customer relationships have a more important role than supplier ones within the development of product innovation. Journal: Knowledge Management Research & Practice Pages: 226-235 Issue: 2 Volume: 12 Year: 2014 Month: 5 X-DOI: 10.1057/kmrp.2012.59 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.59 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:2:p:226-235 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945391_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Matthew H Loxton Author-X-Name-First: Matthew H Author-X-Name-Last: Loxton Title: A simplified integrated critical activity-based knowledge audit template Abstract: The purpose of this paper is to provide Knowledge Management Practitioners with a simplified and activity-based Knowledge Audit process that is focused on identifying must-have or critical knowledge in a for-profit corporate organizational setting. The Knowledge Audit focuses on the critical business objectives specifically in a for-profit environment, but may be applied to other forms of organization with some adaptation. The output of this Knowledge Audit is a set of three distinct inventories of knowledge needs intended to satisfy the recruitment needs of knowledge acquisition, the learning/training needs, and the knowledge base requirements to achieve organizational goals. Journal: Knowledge Management Research & Practice Pages: 236-238 Issue: 2 Volume: 12 Year: 2014 Month: 5 X-DOI: 10.1057/kmrp.2013.3 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:2:p:236-238 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1442993_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Roberto Grandinetti Author-X-Name-First: Roberto Author-X-Name-Last: Grandinetti Title: The KIBS paradox and structural holes Abstract: A first aim of this paper is to discuss the problem of vertical competition between suppliers of knowledge-intensive business services (KIBS) and their customers. The problem stems from the fact that the former transfer knowledge to the latter, thereby placing the latter in a position to produce the previously-purchased services by themselves (the KIBS paradox). A second aim is to demonstrate how KIBS deal with this problem. A literature review provides the elements we need to identify the competitive issue that these organisations face. Then we try to explain how KIBS deal with this issue, drawing on two theoretical approaches: (i) Burt’s social structural theory of competition; and (ii) the concepts developed in the knowledge management literature relating to intra- and inter-organisational knowledge processes. The results of this theoretical work provide an avenue for further research on KIBS and relevant implications for practitioners. Journal: Knowledge Management Research & Practice Pages: 161-172 Issue: 2 Volume: 16 Year: 2018 Month: 4 X-DOI: 10.1080/14778238.2018.1442993 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1442993 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:2:p:161-172 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1442994_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Min-Ren Yan Author-X-Name-First: Min-Ren Author-X-Name-Last: Yan Title: Improving entrepreneurial knowledge and business innovations by simulation-based strategic decision support system Abstract: In the globally competitive environment, open business innovations have become one of the essential strategies for enterprises to develop competitiveness and market potential. However, the execution of innovative business model and dynamic management decision support requires a systematic development enabling the rationale of strategic decisions. Since knowledge assets are key value drivers for company’s competitiveness, the strategic management of entrepreneurial knowledge and business innovations would be critical for the success of business practices. To enhance strategic planning capability with entrepreneurial knowledge and innovations, this paper integrates the principles of innovations and System Dynamics methodology to develop a Simulation-based Strategic Decision Support System (SSDSS) for innovative business development. Two real world case studies with empirical data are benchmarked to examine the effectiveness of SSDSS applications in supporting strategic planning and innovation-driven business development. Iterative computer simulations and scenario analysis were adopted to demonstrate the utilisations of market-oriented and sustainability-oriented innovations to improve operating performance by creating market value and shared value to the customer and the society. Journal: Knowledge Management Research & Practice Pages: 173-182 Issue: 2 Volume: 16 Year: 2018 Month: 4 X-DOI: 10.1080/14778238.2018.1442994 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1442994 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:2:p:173-182 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1445426_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Phong Ba Le Author-X-Name-First: Phong Ba Author-X-Name-Last: Le Author-Name: Hui Lei Author-X-Name-First: Hui Author-X-Name-Last: Lei Title: Fostering knowledge sharing behaviours through ethical leadership practice: the mediating roles of disclosure-based trust and reliance-based trust in leadership Abstract: This paper aims to clarify the influences of ethical leadership (EL) and specific aspects of trust in leadership on knowledge collecting and knowledge donating. Structural equation modelling (SEM) is applied to test the degree of influence of EL and employee trust on knowledge sharing (KS) behaviours using data collected from 355 participants at 56 Chinese firms. The results show that aspects of trust in leadership plays mediating roles in the relationship between EL and KS behaviours. EL has greater effects on knowledge donating, whereas aspects of trust in leadership have greater effects on knowledge collecting. The findings support theoretical initiatives on organisational behaviour and knowledge management based on the use of a moral lens to inspect the impact of EL on employee trust in leadership and KS behaviours. The paper provides a deeper understanding of the factors necessary to encourage and promote the sharing of knowledge and expertise by employees. Journal: Knowledge Management Research & Practice Pages: 183-195 Issue: 2 Volume: 16 Year: 2018 Month: 4 X-DOI: 10.1080/14778238.2018.1445426 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1445426 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:2:p:183-195 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1457004_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jianyu Zhao Author-X-Name-First: Jianyu Author-X-Name-Last: Zhao Author-Name: Xi Xi Author-X-Name-First: Xi Author-X-Name-Last: Xi Author-Name: Tao Guo Author-X-Name-First: Tao Author-X-Name-Last: Guo Title: The impact of focal firm’s centrality and knowledge governance on innovation performance Abstract: This article contributes to the understanding of the impact of focal firm’s centrality on innovation performance by examining knowledge governance’s influence as a mediatory variable. The objective of the research is to find knowledge governance’s mediatory items and test the hypotheses listed. To investigate it, a model of path analysis is established and items of each variable are proposed based on theoretical references. Results imply that total effect between focal firm’s centrality reaches 0.459 in which the direct effect is 0.242 and the indirect effect is 0.217. The data suggest that knowledge governance is a partly mediatory variable between focal firm’s centrality and innovation performance. It is concluded that this connection is attribute to focal firm’s influence on the whole system network. Thus, this kind of research provides relevant research on system innovation performance in view of network variable and focal-firm-based theoretical hypotheses. Journal: Knowledge Management Research & Practice Pages: 196-207 Issue: 2 Volume: 16 Year: 2018 Month: 4 X-DOI: 10.1080/14778238.2018.1457004 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1457004 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:2:p:196-207 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1435186_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Su Jiafu Author-X-Name-First: Su Author-X-Name-Last: Jiafu Author-Name: Yang Yu Author-X-Name-First: Yang Author-X-Name-Last: Yu Author-Name: Yang Tao Author-X-Name-First: Yang Author-X-Name-Last: Tao Title: Measuring knowledge diffusion efficiency in R&D networks Abstract: This paper investigates the issue of measuring knowledge diffusion efficiency in R&D network based on the weighted network method. For the reality of R&D networks, we integrate the node and tie weights to build a weighted R&D network model. On the basis of the weighted R&D network, the multiple factors of knowledge diffusion efficiency are analyzed, and then a novel measurement method is proposed by comprehensively embodying these factors. Furthermore, an extended application of the measurement method is proposed to identify the important members of R&D network. An example of weighted Braess network and a real-world case are employed to illustrate the applicability and effectiveness of the proposed method. Results show that the proposed measurement method can more efficiently and accurately measure the knowledge diffusion efficiency of R&D networks than the traditional methods, and its application can effectively identify the important members with great influence on knowledge diffusion. Journal: Knowledge Management Research & Practice Pages: 208-219 Issue: 2 Volume: 16 Year: 2018 Month: 4 X-DOI: 10.1080/14778238.2018.1435186 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1435186 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:2:p:208-219 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1439675_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Arkady Trachuk Author-X-Name-First: Arkady Author-X-Name-Last: Trachuk Author-Name: Natalia Linder Author-X-Name-First: Natalia Author-X-Name-Last: Linder Title: Learning-by-exporting effects on innovative performance: empiric study results Abstract: This work examines the effects of learning-by-exporting on the innovative performance of a company. Innovations are considered both in the context of organisational and technological innovations. The following hypotheses are tested: the hypothesis on the increase in the performance of innovation activities as a result of a firm’s entry into foreign markets; the hypothesis on the importance of sustainable and long-term exports to improve the productivity of industrial companies; and the hypothesis on the impact of operation in developed or emerging markets on the innovative performance of industrial companies in Russia. The panel data of companies from three sectors of the manufacturing industry are used: high-, medium-, and low-tech. The result of the work is the established dependence of the increase in the performance of companies in high- and medium-tech industries on the company’s investments in new technologies, and the dependence of the increase in the performance of companies in low-tech industries on the introduction of organisational and managerial innovations. In addition, it has been shown that the influence of learning-by-exporting on the innovative performance depends on the industry affiliation of firms rather than on the geographical direction of exports (developed or emerging markets). Journal: Knowledge Management Research & Practice Pages: 220-234 Issue: 2 Volume: 16 Year: 2018 Month: 4 X-DOI: 10.1080/14778238.2018.1439675 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1439675 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:2:p:220-234 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1445427_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ilona Ilvonen Author-X-Name-First: Ilona Author-X-Name-Last: Ilvonen Author-Name: Stefan Thalmann Author-X-Name-First: Stefan Author-X-Name-Last: Thalmann Author-Name: Markus Manhart Author-X-Name-First: Markus Author-X-Name-Last: Manhart Author-Name: Christian Sillaber Author-X-Name-First: Christian Author-X-Name-Last: Sillaber Title: Reconciling digital transformation and knowledge protection: a research agenda Abstract: Digital transformation revolutionises the way people work not only in office settings but also in physical work settings such as manufacturing or construction. New ways of combining digital and physical innovations and intensified inter-organisational collaborations are key characteristics for success. Knowledge sharing becomes increasingly important, but its inter-organisational nature and the blurring of organisational boundaries create new challenges for the protection of knowledge. Existing research on knowledge protection mostly focuses on single organisations or on dyadic relationships. Complex sharing arrangements and especially sharing in networks has received little attention so far. This paper presents a literature review, integrating the perspectives of the base domains of knowledge, strategy, innovation, and information security management with the goal to identify knowledge protection requirements in the era of digital transformation. Five avenues for future research on knowledge protection to support organisations coping with challenges imposed by digital transformation are presented. Journal: Knowledge Management Research & Practice Pages: 235-244 Issue: 2 Volume: 16 Year: 2018 Month: 4 X-DOI: 10.1080/14778238.2018.1445427 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1445427 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:2:p:235-244 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1451234_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Reza Kiani Mavi Author-X-Name-First: Reza Author-X-Name-Last: Kiani Mavi Author-Name: Craig Standing Author-X-Name-First: Craig Author-X-Name-Last: Standing Title: Cause and effect analysis of business intelligence (BI) benefits with fuzzy DEMATEL Abstract: Business intelligence (BI) is a process in which data collected from disparate sources inside and outside the organisation are combined in order to provide meaningful information for making better and quicker decisions. Many businesses have adopted BI technologies and have obtained significant value from its application, contributing to increased organisational productivity and competitiveness. The aim of this paper is to identify the cause and effect relationship for BI benefits. Fuzzy decision-making trial and evaluation laboratory (fuzzy DEMATEL) technique is applied to diagnose the interrelationships among BI benefits. For this purpose, 10 expert professionals participated in this research. Eighteen BI benefits in four dimensions of organisational benefits, business supplier/partner relation benefits, internal processes efficiency benefits, and customer intelligence benefits are investigated. Findings show that “improved coordination with business partners/suppliers” and “increased revenue” are the highest cause and effect benefits, respectively. This reveals that, better partnership and collaboration with upstream suppliers and downstream customers lead to revenue growth and improved competitiveness. This paper presents insights about the interrelationships among BI value in industrial organisations. The findings will help managers to focus on what causes the benefits related to BI implementation that lead to greater competitive advantage. In addition, it demonstrates that fuzzy DEMATEL is a useful managerial technique when applied to software system evaluation for identifying the critical relationships between benefits. Journal: Knowledge Management Research & Practice Pages: 245-257 Issue: 2 Volume: 16 Year: 2018 Month: 4 X-DOI: 10.1080/14778238.2018.1451234 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1451234 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:2:p:245-257 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1457005_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Xiaoting Wang Author-X-Name-First: Xiaoting Author-X-Name-Last: Wang Author-Name: Marshall Shibing Jiang Author-X-Name-First: Marshall Author-X-Name-Last: Shibing Jiang Title: Learning alongside and learning apart: successor nurturing styles in family business succession Abstract: Successor nurturing is vital to family business succession. However, research on successor nurturing styles remains limited. This paper aims to contribute to the literature by examining this issue. We identify two nurturing styles, namely, learning alongside and learning apart. Drawing on the knowledge-based view, we discuss the influence of the necessity of passing on various types of tacit knowledge on determining nurturing styles. Specifically, we argue that family firms in manufacturing industries and industrial products are more likely to adopt a nurturing style of learning apart, while those in service industries and consumer products are more likely to adopt learning alongside. We posit that these relationships are stronger for large firms and higher successor educational level, but weaker under a good relationship between the incumbent and successor. Using a sample of 199 Chinese family firms, we found support for the proposed relationships. Journal: Knowledge Management Research & Practice Pages: 258-266 Issue: 2 Volume: 16 Year: 2018 Month: 4 X-DOI: 10.1080/14778238.2018.1457005 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1457005 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:2:p:258-266 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1459254_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rianne Appel-Meulenbroek Author-X-Name-First: Rianne Author-X-Name-Last: Appel-Meulenbroek Author-Name: Mathieu Weggeman Author-X-Name-First: Mathieu Author-X-Name-Last: Weggeman Author-Name: Marko Torkkeli Author-X-Name-First: Marko Author-X-Name-Last: Torkkeli Title: Knowledge sharing behaviour within organisations; a diary-based study of unplanned meetings between researchers Abstract: This paper analyses Knowledge Sharing (KS) behaviour of employees during unplanned, work-related face-to-face meetings with colleagues. Hypotheses were formulated from theory on how this behaviour relates to three categories of known KS antecedents (knowledge components, organisational distance, and network aspects). Data are obtained from detailed diaries on behaviour of 138 R&D employees of a research-based multinational company during their unplanned KS meetings with each other. Results show that such meetings show a lot of tacit KS and thus should not be overlooked in KS strategies. Also, the KS behaviour during these meetings relates significantly to several KS antecedents and for example, KS activities differ during meetings within and between teams. The data also suggest that a stronger emphasis on intentional unplanned meetings and a culture of shared responsibility for problems would yield more employee involvement and tacit KS, than simply steering on teams structure. Journal: Knowledge Management Research & Practice Pages: 267-279 Issue: 2 Volume: 16 Year: 2018 Month: 4 X-DOI: 10.1080/14778238.2018.1459254 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1459254 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:2:p:267-279 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945412_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: David D C Tarn Author-X-Name-First: David D C Author-X-Name-Last: Tarn Title: Integrated decision model for knowledge offshoring and outsourcing Abstract: Knowledge management (KM) has played a critical role in business management fields ever since the 1990s. In today's global marketplace, firms not only offshore and/or outsource tangible resources, but they also acquire tacit knowledge. The study herein attempts to construct a knowledge offshoring and outsourcing (KO&O) model from the basis of decision analysis and decision making to help organizations consider whether, what, and how to offshore and/or outsource knowledge. After reviewing KM-related articles (in particular Arikan’s model, 2009) and conducting a case study of Yulon (Taiwan’s largest automobile manufacturer), this study presents a four-mode KO&O model by considering four managerial questions and eight criteria. The model consists of four modes: knowledge allocation, development, deal, and growth. Accordingly, this study classifies KO&O as having 16 activities and details them. This study also forms an integrated KO&O framework and a checklist for practical decision analysis and managerial application. Finally, this study provides applications, suggestions, and directions toward KO&O practices and research for the future. Journal: Knowledge Management Research & Practice Pages: 1-16 Issue: 1 Volume: 13 Year: 2015 Month: 2 X-DOI: 10.1057/kmrp.2013.24 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.24 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:1:p:1-16 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945413_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Anna Wiewiora Author-X-Name-First: Anna Author-X-Name-Last: Wiewiora Author-Name: Glen Murphy Author-X-Name-First: Glen Author-X-Name-Last: Murphy Title: Unpacking ‘lessons learned’: investigating failures and considering alternative solutions Abstract: One of the most common ways to share project knowledge is to capture the positive and negative aspects of projects in the form of lessons learned (LL). If effectively used, this process can assist project managers in reusing project knowledge and preventing future projects from repeating mistakes. Nevertheless, the process of capturing, storing, reviewing and reusing LL often remains suboptimal. Despite the potential for rich knowledge capture, lessons are often documented as simple, line-item statements devoid of context. Findings from an empirical investigation across four cases revealed a range of reasons related to the perceived quality, process and visibility of LL that lead to their limited use and application. Drawn from the cross-case analysis, this paper investigates an integrated approach to LL involving the use of a collaborative Web-based tool, which is easily accessible, intelligible and user-friendly, allowing more effective sharing of project knowledge and overcoming existing problems with LL. Journal: Knowledge Management Research & Practice Pages: 17-30 Issue: 1 Volume: 13 Year: 2015 Month: 2 X-DOI: 10.1057/kmrp.2013.26 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.26 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:1:p:17-30 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945414_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yolanda Ramírez-Córcoles Author-X-Name-First: Yolanda Author-X-Name-Last: Ramírez-Córcoles Author-Name: Montserrat Manzaneque-Lizano Author-X-Name-First: Montserrat Author-X-Name-Last: Manzaneque-Lizano Title: The relevance of intellectual capital disclosure: empirical evidence from Spanish universities Abstract: The reporting of intellectual capital (IC) in higher education institutions is of vital importance, mainly owing to the fact that knowledge is the main output and input in these institutions. Furthermore, the increasing social concern about establishing procedures of accountability and ensuring information transparency in public universities prompted us to consider the need to disclose information on their IC. In this study, we developed a questionnaire that was sent to members of the Social Councils of Spanish public universities in order to identify the intangible elements about which university stakeholders demand most information. It was also used to see which groups of universities have stakeholders who are more proactive to the disclosure of IC. Our results represent a starting point for public universities to identify the most commonly requested information about IC. Universities can then develop an IC report that fits their own characteristics and environment. Journal: Knowledge Management Research & Practice Pages: 31-44 Issue: 1 Volume: 13 Year: 2015 Month: 2 X-DOI: 10.1057/kmrp.2013.27 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.27 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:1:p:31-44 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945415_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Anna Jonsson Author-X-Name-First: Anna Author-X-Name-Last: Jonsson Title: Beyond knowledge management – understanding how to share knowledge through logic and practice Abstract: The aim of this paper is to develop our understanding of how knowledge is shared within a professional service firm. Insights from a 1-year ethnographic study suggest that it is important to go beyond the ‘theoretical limitations’ of knowledge management in order to understand how to manage knowledge within a firm. From the analysis of how knowledge is shared in practice, three logics emerge that help us understand not only how, but also why knowledge is shared among professionals within a professional service firm. A conceptual framework regarding how to better understand sharing, handling and developing knowledge within an organization is discussed, and implications for managers and future research are outlined. Journal: Knowledge Management Research & Practice Pages: 45-58 Issue: 1 Volume: 13 Year: 2015 Month: 2 X-DOI: 10.1057/kmrp.2013.28 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.28 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:1:p:45-58 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945416_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dieter H Früauff Author-X-Name-First: Dieter H Author-X-Name-Last: Früauff Author-Name: Marion Kahrens Author-X-Name-First: Marion Author-X-Name-Last: Kahrens Author-Name: Karim Menacere Author-X-Name-First: Karim Author-X-Name-Last: Menacere Author-Name: Yusra Mouzughi Author-X-Name-First: Yusra Author-X-Name-Last: Mouzughi Title: Rethinking knowledge hierarchies – bridging the gulf between theory and practice: the case of Frankfurt airport’s billing department Abstract: This paper examines the value of concrete empirical data in enhancing our understanding of knowledge hierarchies (KHs). Theoretical debate has generated different insights and perspectives, but the term (KH) remains a misconstrued principle. In today’s age of austerity, managing complex administrative processes in an airport billing environment, while striving for effectiveness and efficiency is challenging. These billing processes are influenced by the existing organisational KH. This study sheds light on the hybrid forms of KH: first, the theoretical impact: through data, information and knowledge as KH; second, the stakeholders’ understanding of their role within business processes. The method adopted for this study is influenced by the nature of the problem to be addressed. It uses a qualitative approach, analysing the billing processes and conducting interviews to gauge the stakeholders’ perceptions in order to demonstrate that there are significant variations in understanding organisational key roles. Journal: Knowledge Management Research & Practice Pages: 59-70 Issue: 1 Volume: 13 Year: 2015 Month: 2 X-DOI: 10.1057/kmrp.2013.29 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.29 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:1:p:59-70 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945417_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Arjun Chakravarti Author-X-Name-First: Arjun Author-X-Name-Last: Chakravarti Author-Name: Chaohua He Author-X-Name-First: Chaohua Author-X-Name-Last: He Author-Name: Liad Wagman Author-X-Name-First: Liad Author-X-Name-Last: Wagman Title: Inducing knowledge sharing in teams through cost-efficient compensation schemes Abstract: A natural challenge for firms seeking to implement knowledge management systems is accounting for the interplay of incentives among workers and supervisors. This paper studies this interaction, focusing on the dynamics arising from joint projects, task evaluation, and knowledge sharing, in the framework of a game-theoretic model. We identify conditions under which a firm can minimize the costs of implementing an incentives-based system for knowledge sharing, taking into account the firm’s ability to monitor individual performance. We show that an employer in our framework has a stronger incentive to monitor tasks when relative-performance pay is small and when higher-paid agents are more likely to generate new knowledge. Journal: Knowledge Management Research & Practice Pages: 71-90 Issue: 1 Volume: 13 Year: 2015 Month: 2 X-DOI: 10.1057/kmrp.2013.32 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.32 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:1:p:71-90 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945418_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Giovanni Radaelli Author-X-Name-First: Giovanni Author-X-Name-Last: Radaelli Author-Name: Emanuele Lettieri Author-X-Name-First: Emanuele Author-X-Name-Last: Lettieri Author-Name: Cristina Masella Author-X-Name-First: Cristina Author-X-Name-Last: Masella Title: Physicians’ willingness to share: a TPB-based analysis Abstract: Physicians’ willingness to share knowledge is a central antecedent of effective knowledge sharing within hospitals. This paper aims at supporting the micro-foundation of knowledge sharing with the identification of the factors that affect willingness to share and their classification according to a behavioural model grounded in the Theory of Planned Behaviour (TPB). The identification of antecedents and their classification is based on the review of the major contributions published on top tier and specialist journals. This study identifies 22 factors that affect physicians’ willingness to share. These factors are classified according to the TPB framework, which identifies three behavioural antecedents: attitude, subjective norm and perceived behaviour control. The organization of the factors allows appreciating the diffusion of knowledge-sharing behaviours as the result of three concurring perspectives: raising attention to the benefits of knowledge sharing, building up social pressures from relevant actors and designing appropriate organizational contingencies. Journal: Knowledge Management Research & Practice Pages: 91-104 Issue: 1 Volume: 13 Year: 2015 Month: 2 X-DOI: 10.1057/kmrp.2013.33 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.33 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:1:p:91-104 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945419_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Juan-Gabriel Cegarra-Navarro Author-X-Name-First: Juan-Gabriel Author-X-Name-Last: Cegarra-Navarro Author-Name: David Cegarra-Leiva Author-X-Name-First: David Author-X-Name-Last: Cegarra-Leiva Author-Name: María Eugenia Sánchez-Vidal Author-X-Name-First: María Eugenia Author-X-Name-Last: Sánchez-Vidal Author-Name: Anthony K.P. Wensley Author-X-Name-First: Anthony Author-X-Name-Last: K.P. Wensley Title: Congenital learning, organisational performance and work-life balance culture Abstract: A possible explanation for the numerous failures in the implementation and use of work-life balance (WLB) practices may relate to the fact that the majority of companies have introduced them without exploring the nature and extent of their founders’ or owners’ prior knowledge of WLB and WLB practices. This paper analyses the relationships between congenital learning and WLB culture and tries to identify whether WLB culture impacts on business performance through an empirical study of 229 small and medium-sized enterprises (SMEs) in the Spanish metal industry. Our findings show that in order to create positive attitudes toward WLB, managers need to create and support a learning process. These findings provide interesting insights into the drivers of organisational performance for SMEs that develop and support a WLB-supporting culture. Journal: Knowledge Management Research & Practice Pages: 105-114 Issue: 1 Volume: 13 Year: 2015 Month: 2 X-DOI: 10.1057/kmrp.2013.35 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.35 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:1:p:105-114 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945492_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Angelo Corallo Author-X-Name-First: Angelo Author-X-Name-Last: Corallo Author-Name: Mariangela Lazoi Author-X-Name-First: Mariangela Author-X-Name-Last: Lazoi Author-Name: Giustina Secundo Author-X-Name-First: Giustina Author-X-Name-Last: Secundo Author-Name: Paolo DePaolis Author-X-Name-First: Paolo Author-X-Name-Last: DePaolis Title: An interpretative model from the elasticity theory to explore knowledge integration in new product development Abstract: This paper presents a conceptual model to explore the knowledge integration (KI) practices of internal and external company actors involved in the New Product Development (NPD) process of the aerospace industry. The model is based on the linkage of elasticity principles, particularly Hooke’s Law, to Knowledge Management theory. KI practices are considered as a force pushing the NPD process and are metaphorically described as the spring addressed by Hooke’s law. The integration of the knowledge of internal and external company actors impacts NPD, reducing the dimensions of the whole process, in terms of phases, through the application of the concurrent engineering approach. The whole NPD process is improved in terms of the reduction of uncertainty and complexity, and with an ‘integrated energy’ that sustains the pressure of the fast-changing competitive environment. The model is explored to provide an interpretation of the conceptualisation phase of a new aerospace product development process. Qualitative data were collected and analysed. Insights regarding the applications of the model and the theoretical implications are also provided for applications in other industries. Journal: Knowledge Management Research & Practice Pages: 478-488 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/kmrp.2015.6 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:478-488 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945493_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ashish Malik Author-X-Name-First: Ashish Author-X-Name-Last: Malik Author-Name: Venkataraman Nilakant Author-X-Name-First: Venkataraman Author-X-Name-Last: Nilakant Title: Knowledge integration mechanisms in high-technology business-to-business services vendors Abstract: Employing a multidisciplinary approach this paper addresses an important area of how born global high-technology firms develop knowledge integration capability through their internal and external networks. Knowledge integration is noted as a critical capability in the innovation process. Our exploratory study contributes by: presenting evidence from India’s high-technology IT/BPO offshore outsourcing business-to-business (B2B) vendors; adding to the theoretical body of knowledge by identifying the three critical operational routines of learning, market and quality orientations that are critical in developing knowledge integration capability and supporting innovation processes; and develops a theoretical framework for future researchers to test it through survey designs. We conclude by identifying future research and managerial implications for firms operating in such milieus. Journal: Knowledge Management Research & Practice Pages: 565-574 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/kmrp.2015.9 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:565-574 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945494_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ljiljana Kolonja Author-X-Name-First: Ljiljana Author-X-Name-Last: Kolonja Author-Name: Ranka Stanković Author-X-Name-First: Ranka Author-X-Name-Last: Stanković Author-Name: Ivan Obradović Author-X-Name-First: Ivan Author-X-Name-Last: Obradović Author-Name: Olivera Kitanović Author-X-Name-First: Olivera Author-X-Name-Last: Kitanović Author-Name: Aleksandar Cvjetić Author-X-Name-First: Aleksandar Author-X-Name-Last: Cvjetić Title: Development of terminological resources for expert knowledge: a case study in mining Abstract: In this paper we outline an approach to application of ontology in knowledge management. The University of Belgrade Faculty of Mining and Geology research team has developed a terminological resource to support knowledge management in mining engineering. Mining engineering, like all other engineering disciplines, needs comprehensive, consistent and standardized definitions of terms for efficient knowledge management and interoperability among various related IT applications. This goal can best be reached by terminological resources in electronic form organized as thesauruses or ontologies. The resource used to illustrate this approach, RudOnto, is a system of ontologies developed for mining engineering and their application in mining equipment and mine safety domains. Key benefits of applying ontologies in knowledge management, aside from securing interoperability, are enhancement of browsing/searching functions, and reuse and structuring capabilities. Through export to several specific formats, RudOnto ontologies offer the possibility of generating stand-alone terminological resources or ontologies in specific sub-fields, such as mining equipment, mine safety and geostatistics. Journal: Knowledge Management Research & Practice Pages: 445-456 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/kmrp.2015.10 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.10 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:445-456 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945495_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Maria Luisa Farnese Author-X-Name-First: Maria Luisa Author-X-Name-Last: Farnese Author-Name: Stefano Livi Author-X-Name-First: Stefano Author-X-Name-Last: Livi Title: How reflexivity enhances organizational innovativeness: the mediation role of team support for innovation and individual commitment Abstract: Reflexivity is a learning process that, through questioning and critically monitoring objectives and methods in use, promotes a change of habits and routines and, in so doing, fosters organizational performance and innovativeness. This paper looks at the contribution of team reflexivity to enhancing openness to innovation, and the mediating role of individual and team involvement. Specifically we tested whether affective commitment (Study 1, n=156) and a team climate of support for innovation (Study 2, n=152) facilitate reflexivity processes in promoting organizational openness to innovation. Overall, results confirmed that reflexivity enhances innovativeness, and this relationship is mediated by a high degree of involvement that increases the motivation of teammates and their engagement in innovation processes. Journal: Knowledge Management Research & Practice Pages: 525-536 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/kmrp.2015.13 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.13 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:525-536 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945496_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chih-Yi Su Author-X-Name-First: Chih-Yi Author-X-Name-Last: Su Author-Name: Bou-Wen Lin Author-X-Name-First: Bou-Wen Author-X-Name-Last: Lin Author-Name: Chung-Jen Chen Author-X-Name-First: Chung-Jen Author-X-Name-Last: Chen Title: Knowledge co-creation across national boundaries: trends and firms’ strategies Abstract: This paper examines the role, patterns, and characteristics of knowledge co-creation in a cross-border context and develops a theoretical framework to guide empirical exploration of the value of cross-border knowledge. The empirical results reveal an upward trend in the share of cross-border knowledge and show that cross-border knowledge is of higher quality than within-border knowledge in terms of having more forward and backward citations, more claims, and a shorter technology cycle time. Our study also reveals pronounced differences in knowledge co-creation patterns between the triad regions: Japan, Europe and the United States. Moreover, the analysis of three cases, IBM, Hitachi, and Bayer, demonstrates that instead of focusing on conflicts of interest, such leading firms cooperate with foreign competitors to address technological challenges and opportunities, penetrate foreign markets, defend their positions, and advance technological innovations. Overall, our findings provide new evidence regarding the importance of cross-border knowledge co-creation. Journal: Knowledge Management Research & Practice Pages: 457-469 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/kmrp.2015.14 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.14 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:457-469 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945497_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Patrocinio Zaragoza-Sáez Author-X-Name-First: Patrocinio Author-X-Name-Last: Zaragoza-Sáez Author-Name: Enrique Claver-Cortés Author-X-Name-First: Enrique Author-X-Name-Last: Claver-Cortés Author-Name: Bartolomé Marco-Lajara Author-X-Name-First: Bartolomé Author-X-Name-Last: Marco-Lajara Author-Name: Mercedes Úbeda-García Author-X-Name-First: Mercedes Author-X-Name-Last: Úbeda-García Title: Influence of intellectual capital upon knowledge creation in Spanish subsidiaries: an empirical study Abstract: Knowledge creation is one of the most important dynamic capabilities that firms can use to develop new assets, which can represent the basis for future innovations. Within a context of growing globalisation, the acquisition and creation of knowledge is one of the main objectives sought with international expansion. The consideration of intellectual capital within the knowledge creation process in subsidiaries offers an innovative way to undertake knowledge management practices in multinationals. Theoretical and empirical works can be found in the literature about intellectual capital. However, very few studies link intellectual capital to knowledge creation in multinationals. Seeking to fill this gap, the purpose of this paper is to develop and test a model that includes the main intangibles belonging to structural and relational capital that can influence knowledge creation in Spanish subsidiaries of foreign multinational firms belonging to high-technology and knowledge-intensive sectors. Theoretical, empirical and managerial contributions result from this paper. Journal: Knowledge Management Research & Practice Pages: 489-501 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/kmrp.2015.20 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.20 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:489-501 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945498_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ingi Runar Edvardsson Author-X-Name-First: Ingi Runar Author-X-Name-Last: Edvardsson Author-Name: Tan Yigitcanlar Author-X-Name-First: Tan Author-X-Name-Last: Yigitcanlar Author-Name: Surabhi Pancholi Author-X-Name-First: Surabhi Author-X-Name-Last: Pancholi Title: Knowledge city research and practice under the microscope: a review of empirical findings Abstract: The changing and challenging conditions of the 21st century have been significantly impacting our economy, society and built and natural environments. Today generation of knowledge, mostly in the form of science, technology, engineering, mathematics, and arts, is seen as a panacea for the adaptation to changes and management of challenges. Making space and place that concentrate on knowledge generation, exchange, and marketing has become a priority for many nations. Consequently, the concept of knowledge city is coined at the beginning of the century and since then it is widely researched and practiced. This paper aims to scrutinise and provide a clear understanding on the evolution of knowledge city research and practice. As the methodological approach, the study employs systematic review of the knowledge city empirical studies in peer-reviewed journals. The findings shed light on the emerging patterns, identify research and practice gaps, and point out research directions to advance the field. Journal: Knowledge Management Research & Practice Pages: 537-564 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/s41275-016-0003-0 File-URL: http://hdl.handle.net/10.1057/s41275-016-0003-0 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:537-564 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945499_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mei Hsiu-Ching Ho Author-X-Name-First: Mei Hsiu-Ching Author-X-Name-Last: Ho Author-Name: Even Yi-Wen Liu Author-X-Name-First: Even Yi-Wen Author-X-Name-Last: Liu Title: Network resource, regional cluster, and technical position Abstract: Inter-firm social links are always helpful to establish mutual trust for further cooperation, and inter-firm knowledge exchange stresses the relative importance in a technological field. This study first examines the differences and relationships among the networks that are constructed by different exchanged resources, and further explores how a firm’s embedded local cluster resources and the brokerages’ roles in different inter-firm networks shape a firm’s leading position in the technical knowledge field. To construct inter-firm networks, we survey all members in the Taiwan Fastener Industry Association, collecting 87 valid samples for a 67% response rate. We use QAP (Quadratic Assignment Procedure) regressions to examine the relationships among networks, including social network (SN), information network (IN), and knowledge network (KN). We execute a negative binomial regression to investigate the importance of cluster resources and cross-regional brokering roles in SN and IN for gaining a higher position in technical KN. The results first show that the ties in SN and IN help establish cooperative partnerships in exchanging technical knowledge. Second, local cluster resources play a critical role in driving firms to gain a higher position in KN. Third, to have a leading role in KN, the brokerage roles in IN seem to be more important than the brokerages in SN. In particular, cross-regional brokerage roles (e.g., liaison) in IN strengthen their position in KN. Journal: Knowledge Management Research & Practice Pages: 502-513 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/kmrp.2015.23 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.23 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:502-513 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945500_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Silvia Martelo-Landroguez Author-X-Name-First: Silvia Author-X-Name-Last: Martelo-Landroguez Author-Name: Gabriel Cepeda-Carrión Author-X-Name-First: Gabriel Author-X-Name-Last: Cepeda-Carrión Title: How knowledge management processes can create and capture value for firms? Abstract: Knowledge has become the main competitive tool for firms. Just as knowledge is considered as the most important strategic resource, knowledge management (KM) is considered to be critical to a firm’s success. Several attempts have been undertaken to identify and define the different KM processes. From the literature review, four key dimensions stand out as affecting KM processes: knowledge creation, knowledge transfer, knowledge storage/retrieval, and knowledge application. The aim of this paper is to contribute to the KM and value literature by determining the importance of the different processes of KM for increasing value creation and value capture in firms. The context for the research hypotheses is the Spanish banking industry in 2010. The results support a positive relationship between KM and value creation, and between value creation and value capture. Journal: Knowledge Management Research & Practice Pages: 423-433 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/kmrp.2015.26 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.26 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:423-433 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945501_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: David Vallat Author-X-Name-First: David Author-X-Name-Last: Vallat Author-Name: Caroline Bayart Author-X-Name-First: Caroline Author-X-Name-Last: Bayart Author-Name: Sandra Bertezene Author-X-Name-First: Sandra Author-X-Name-Last: Bertezene Title: Serious games in favour of knowledge management and double-loop learning? Abstract: How can universities develop a knowledge management dynamic in order to train knowledge workers who are effective in an organizational learning process? Can games, and more specifically serious games, contribute to reaching this goal? To answer this question, we hypothesize that play can serve as a lever for knowledge management and double-loop learning. The purpose of this article is to show that serious games contribute to training knowledge workers in an organizational learning process. From this perspective, we attempt to understand how serious games promote the acquisition of knowledge and we explain the research method used in the field (participant observation, investigation using questionnaires). The final part analyses the main results: a community of practice and organization learning, internalization through Learning by Doing and better understanding of the environment’s complexity, towards double-loop learning and student satisfaction with the serious game. Journal: Knowledge Management Research & Practice Pages: 470-477 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/kmrp.2015.29 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.29 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:470-477 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945502_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Banjo Roxas Author-X-Name-First: Banjo Author-X-Name-Last: Roxas Author-Name: Doren Chadee Author-X-Name-First: Doren Author-X-Name-Last: Chadee Title: Knowledge management view of environmental sustainability in manufacturing SMEs in the Philippines Abstract: This study highlights the role of knowledge management (KM) in enabling small and medium enterprises (SMEs) in a manufacturing industry in a developing country to engage in environmentally sustainable business. Drawing on the knowledge-based view of the firm, it argues that resource-constrained SMEs rely on their relational capital to augment their capability to innovate in order to find better and environmentally sound ways of doing business. However, SMEs need to harness their KM orientation in order to leverage the knowledge-based resources emanating from their relational capital towards building their innovation capability. This capability is essential in integrating effective environmental management practices in business. The findings from our analysis of data from a survey of 241 manufacturing SMEs in the Philippines support these hypotheses and underscore the importance of developing an organisational capability to engage in KM in order to adopt sustainable business practices. The implications of the findings are also discussed. Journal: Knowledge Management Research & Practice Pages: 514-524 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/kmrp.2015.30 File-URL: http://hdl.handle.net/10.1057/kmrp.2015.30 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:514-524 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945503_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Angel Eustorgio Rivera Author-X-Name-First: Angel Eustorgio Author-X-Name-Last: Rivera Author-Name: Francisco Javier Carrillo Author-X-Name-First: Francisco Javier Author-X-Name-Last: Carrillo Title: Relational capital wealth in an organizational context Abstract: This paper introduces a new relational capital framework providing a relationships typology between significant agents in an organizational context and offers an integrated approach to understand relationships as a key element of organizations. Some theoretical contributions in literature on strategy and organization are considered. Following this trend, our paper proposes a general relationships classification considering the four essential relationship properties and shows that these are fundamental for the development and existence of K-events during organizational activities. Based on the elements of K-events during a relationship between significant agents, we propose that the quality of any relationship, at any level of analysis, relies on the development and measurement of certain combinations of variables that are embedded in four different categories. This study explicitly shows some possible theoretical segmentation criteria or theoretical dichotomies for analyzing the concept of relationship between agents. For theorists, it provides a conceptual base for the relationships typology, and for practitioners it identifies key elements for optimal value exchanges. Journal: Knowledge Management Research & Practice Pages: 434-444 Issue: 4 Volume: 14 Year: 2016 Month: 11 X-DOI: 10.1057/s41275-016-0004-z File-URL: http://hdl.handle.net/10.1057/s41275-016-0004-z File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:14:y:2016:i:4:p:434-444 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945323_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Stefan du Château Author-X-Name-First: Stefan du Author-X-Name-Last: Château Author-Name: Danielle Boulanger Author-X-Name-First: Danielle Author-X-Name-Last: Boulanger Author-Name: Eunika Mercier-Laurent Author-X-Name-First: Eunika Author-X-Name-Last: Mercier-Laurent Title: Managing the domain knowledge: application to cultural patrimony Abstract: This article presents applied research work that addresses a real need for improvement of the collection, indexing and retrieval of knowledge of cultural heritage. To facilitate the task of fieldwork and to improve the access to knowledge, we designed, prototyped and tested in a real environment a system for automating the cycle of collecting and storing information and knowledge for future processing. It contains several modules, allowing the knowledge acquisition cycle to be completed: registering artwork description using a voice interface, automatic ‘translation’ of the audio files to text files, linguistic analysis and extraction of information for the Inventory Descriptive System and, finally, automatic construction of a domain ontology according to a predefined conceptual model. This hybrid system combines the techniques of signal and natural language processing and of knowledge modelling. After introducing the process of the acquisition and management of information gathered in the field, we describe the nature of knowledge, the models used, the architecture and the various treatments performed by our system. Finally, we provide some perspectives on future development. Journal: Knowledge Management Research & Practice Pages: 312-325 Issue: 4 Volume: 10 Year: 2012 Month: 12 X-DOI: 10.1057/kmrp.2012.22 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.22 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:4:p:312-325 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945324_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rafael Henrique Palma Lima Author-X-Name-First: Rafael Henrique Palma Author-X-Name-Last: Lima Author-Name: Luiz Cesar Ribeiro Carpinetti Author-X-Name-First: Luiz Cesar Ribeiro Author-X-Name-Last: Carpinetti Title: Analysis of the interplay between knowledge and performance management in industrial clusters Abstract: The concept of industrial clustering has been studied in-depth by policy makers and researchers from many fields, mainly due to the competitive advantages it may bring to regional economies. Companies often take part in collaborative initiatives with local partners while also taking advantage of knowledge spillovers to benefit from locating in a cluster. Thus, Knowledge Management (KM) and Performance Management (PM) have become relevant topics for policy makers and cluster associations when undertaking collaborative initiatives. Taking this into account, this paper aims to explore the interplay between both topics using a case study conducted in a collaborative network formed within a cluster. The results show that KM should be acknowledged as a formal area of cluster management so that PM practices can support knowledge-oriented initiatives and therefore make better use of the new knowledge created. Furthermore, tacit and explicit knowledge resulting from PM practices needs to be stored and disseminated throughout the cluster as a way of improving managerial practices and regional strategic direction. Journal: Knowledge Management Research & Practice Pages: 368-379 Issue: 4 Volume: 10 Year: 2012 Month: 12 X-DOI: 10.1057/kmrp.2012.23 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.23 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:4:p:368-379 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945325_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Angelo Corallo Author-X-Name-First: Angelo Author-X-Name-Last: Corallo Author-Name: Mariangela Lazoi Author-X-Name-First: Mariangela Author-X-Name-Last: Lazoi Author-Name: Giustina Secundo Author-X-Name-First: Giustina Author-X-Name-Last: Secundo Title: Inter-organizational knowledge integration in Collaborative NPD projects: evidence from the aerospace industry Abstract: This paper aims to analyse the practice of knowledge integration (KI) in Collaborative New Product Development (Co-NPD) projects involving multiple partners in an aerospace network. On the basis of a pragmatic approach, a multiple-case study is developed focusing on two Italian aerospace companies involved in a research project aimed to define methodologies and technologies for knowledge collaboration in NPD. Data are gathered with a triangulation technique merging official documents and open-ended and closed-ended interviews administered in the companies’ sites and involving managers, engineers and employees. The paper proposes a systematic treatment of the KI practice describing the types of knowledge, strategies, barriers and intellectual property policies for KI at inter-organizational level. The findings provide insights to address NPD models for aerospace networks where the complexity and value of codified knowledge coming from external sources requires adequate treatments and security standards. Journal: Knowledge Management Research & Practice Pages: 354-367 Issue: 4 Volume: 10 Year: 2012 Month: 12 X-DOI: 10.1057/kmrp.2012.25 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.25 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:4:p:354-367 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945326_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ravi Santosh Arvapally Author-X-Name-First: Ravi Santosh Author-X-Name-Last: Arvapally Author-Name: Xiaoqing (Frank) Liu Author-X-Name-First: Xiaoqing (Frank) Author-X-Name-Last: Liu Title: Analyzing credibility of arguments in a web-based intelligent argumentation system for collective decision support based on K-means clustering algorithm Abstract: We developed an intelligent argumentation and collaborative decision support system which allows stakeholders to exchange arguments and captures their rationale. Arguments with lack of credibility in an argumentation tree may negatively affect decisions in a collaborative decision making process if they are not identified collectively by the group. To address this issue, we perform clustering analysis on an argumentation tree using K-means clustering algorithm on credibility factors of arguments such as degree of an argument, and collective determination of an argument. Arguments are classified into multiple groups: from highly credible to lack of credibility. It helps capture rationale of selection of the most favorable solution alternative by the system. It helps decision makers identify arguments with high credibility based on collective determination. We perform an empirical study of the method and its results indicate that it is effective in supporting collective decision making using the system. Journal: Knowledge Management Research & Practice Pages: 326-341 Issue: 4 Volume: 10 Year: 2012 Month: 12 X-DOI: 10.1057/kmrp.2012.26 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.26 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:4:p:326-341 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945327_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Xiao-Liang Shen Author-X-Name-First: Xiao-Liang Author-X-Name-Last: Shen Author-Name: Matthew K O Lee Author-X-Name-First: Matthew K O Author-X-Name-Last: Lee Author-Name: Christy M K Cheung Author-X-Name-First: Christy M K Author-X-Name-Last: Cheung Title: Harnessing collective intelligence of Web 2.0: group adoption and use of Internet-based collaboration technologies Abstract: Along with the advent of Web 2.0, mass collaboration is of paramount importance in knowledge exploration and diffusion. However, the extent to which Internet-based collaboration technologies can be used to develop new knowledge and to leverage the wisdom of crowds heavily depends on the collective willingness to adopt such tools together. In this study, the adoption and use of instant messaging has been conceptualized as a group-referent intentional social action. The concept of ‘we-intention’, which refers to one's perception of the group acting as a unit, is the focus of our interest. The cognitive, affective and social dimensions that contribute to ‘we-intention’ to adopt and use instant messaging were investigated. A survey was conducted and the findings provided empirical evidence supporting the idea that cognitive, affective and social factors jointly lead to the development of we-intention. This study is expected to provide some useful insights to both researchers and practitioners. Journal: Knowledge Management Research & Practice Pages: 301-311 Issue: 4 Volume: 10 Year: 2012 Month: 12 X-DOI: 10.1057/kmrp.2012.30 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.30 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:4:p:301-311 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945328_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Federico Cabitza Author-X-Name-First: Federico Author-X-Name-Last: Cabitza Author-Name: Carla Simone Author-X-Name-First: Carla Author-X-Name-Last: Simone Title: Investigating the role of a Web-based tool to promote collective knowledge in medical communities Abstract: The paper reports a case study where a relatively lightweight technology in the form of a Web-based questionnaire was used to support members of a real community of professionals in externalizing and sharing their good practices and achieving a better awareness of and agreement on topics of common interest. We focused on an important medical association that counts more 1000 doctors all around the world as its members. In particular, we report how this association used the occasion of the on-line survey enabled by our technology to increase the awareness of its members about the actual heterogeneity of preferences existing in their daily clinical practice, and to trigger discussion toward a better consensus on best practices, appropriate indications, and treatments of choice for their profession and practice. We also report the result of a post-hoc evaluation of the Web-based technology employed, and draw some implications for the better design of this kind of tool in order to collect and share collective knowledge in specific professional domains. Journal: Knowledge Management Research & Practice Pages: 392-404 Issue: 4 Volume: 10 Year: 2012 Month: 12 X-DOI: 10.1057/kmrp.2012.31 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.31 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:4:p:392-404 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945329_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Inès Saad Author-X-Name-First: Inès Author-X-Name-Last: Saad Author-Name: Salem Chakhar Author-X-Name-First: Salem Author-X-Name-Last: Chakhar Title: Multi-criteria methodology based on majority principle for collective identification of a firm's valuable knowledge Abstract: The necessity to formalize knowledge produced and used in firms has increased rapidly in recent years. Firms become aware of the importance of the intangible capital owned by their employees which corresponds to their experience and accumulated knowledge about the firm's activities. Maintaining this capital is a powerful means to improve the level of performance of the firm. In this paper, we present a methodology for inducing a set of collective decision rules representing a generalized description of the preferential information of a group of decision makers involved in a multi-criteria classification problem to identify a company's crucial knowledge to be capitalized. Journal: Knowledge Management Research & Practice Pages: 380-391 Issue: 4 Volume: 10 Year: 2012 Month: 12 X-DOI: 10.1057/kmrp.2012.35 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.35 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:4:p:380-391 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945330_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sujin K Horwitz Author-X-Name-First: Sujin K Author-X-Name-Last: Horwitz Author-Name: Cecilia Santillan Author-X-Name-First: Cecilia Author-X-Name-Last: Santillan Title: Knowledge sharing in global virtual team collaboration: applications of CE and thinkLets Abstract: Although a global virtual team (GVT) can provide organizations with increased competitive advantages and greater flexibility due to its unique ability to transcend traditional boundaries of time, locations, and organizational constraints, knowledge sharing in globally dispersed and culturally diverse members also poses unique challenges to organizations wishing to capitalize on diverse knowledge of GVTs. This work, therefore, examines extant literature on collaboration engineering (CE) and thinkLets and further proposes that CE and thinkLets can help organizations develop predictable patterns of knowledge-sharing behaviour and a sense of structure in GVT collaboration. Implications of using CE and thinkLets for organizational practice and research are also discussed in the virtual collaboration context. Journal: Knowledge Management Research & Practice Pages: 342-353 Issue: 4 Volume: 10 Year: 2012 Month: 12 X-DOI: 10.1057/kmrp.2012.39 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.39 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:4:p:342-353 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945331_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nada Matta Author-X-Name-First: Nada Author-X-Name-Last: Matta Author-Name: Inès Saad Author-X-Name-First: Inès Author-X-Name-Last: Saad Title: Guest Editorial Journal: Knowledge Management Research & Practice Pages: 299-300 Issue: 4 Volume: 10 Year: 2012 Month: 12 X-DOI: 10.1057/kmrp.2012.58 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.58 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:4:p:299-300 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945091_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Bastiaan Rosendaal Author-X-Name-First: Bastiaan Author-X-Name-Last: Rosendaal Title: Learning cycles in knowledge-intensive organisations: an exploratory study of the nature and dimensions of knowledge development in four departments Abstract: From the perspective of Organisational Learning, organisations have the capacity to learn. Processes of organisational learning and knowledge development have been described mostly in idiosyncratic studies. In this paper, the question raised is how these learning processes can be mapped in a more general way? Can phenomena such as learning abilities of organisations or characteristic learning cycles as several authors broadly describe them, be detected? Unlike other theoretical currents of organisation research, the absence of shared research instruments makes it difficult to compare organisations and be able to pronounce upon their learning capabilities in a more general way.In this paper, the learning abilities of organisations are distinguished and described according to the model of the social learning cycle. A questionnaire was designed and validated to characterise the dimensions of a knowledge space and the stages of a learning cycle. The results, given by the four departments of three knowledge-intensive organisations, are analysed. Journal: Knowledge Management Research & Practice Pages: 261-274 Issue: 4 Volume: 4 Year: 2006 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500110 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500110 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:4:p:261-274 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945092_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ingi R Edvardsson Author-X-Name-First: Ingi R Author-X-Name-Last: Edvardsson Title: Knowledge management in SMEs: the case of Icelandic firms Abstract: This paper presents findings from a survey on knowledge management (KM) in small- and medium-sized firms (SMEs) in Iceland. It analyses the extent, strategy and effects of KM. The results indicate that more managers in SMEs need to consider the strengths and weaknesses of KM, and implement a formal KM strategy. Only 24% of Icelandic firms have a KM programme in place, and most of them have invested in simple information and communication technology technologies. The most common way of sharing tacit knowledge in Icelandic firms is encouraging face-to-face communication. The survey indicates that the benefits of KM programmes are quite positive even in SMEs. Accordingly, the research findings indicate that KM could improve organisational and managerial as well as financial aspects of SMEs. This research was carried out in only one country, and is based on a questionnaire. Its results should therefore be interpreted with care. Journal: Knowledge Management Research & Practice Pages: 275-282 Issue: 4 Volume: 4 Year: 2006 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500111 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500111 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:4:p:275-282 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945093_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ulrike Cress Author-X-Name-First: Ulrike Author-X-Name-Last: Cress Author-Name: Stefan Martin Author-X-Name-First: Stefan Author-X-Name-Last: Martin Title: Knowledge sharing and rewards: a game-theoretical perspective Abstract: Shared databases are used as tools for knowledge management. But contributing knowledge to the database is a public-goods dilemma. Its specific features are multidimensionality of the goods, resource overlap, interdependency of group members and the lack of a marginal unit of return for individual contributions. An analytical model is presented describing the individual- and group-level payoff function. It shows that rewarding contributions with a cost-compensating bonus can be an effective solution not only at the individual level, but also at the group level. Whether or not a bonus system is self-supporting depends on the critical mass of people on average needing a contribution. This depends on the overlap of the people's resources and their interdependency. Journal: Knowledge Management Research & Practice Pages: 283-292 Issue: 4 Volume: 4 Year: 2006 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500112 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500112 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:4:p:283-292 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945094_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rebecca Mitchell Author-X-Name-First: Rebecca Author-X-Name-Last: Mitchell Author-Name: Stephen Nicholas Author-X-Name-First: Stephen Author-X-Name-Last: Nicholas Title: Knowledge creation through boundary-spanning Abstract: This paper contributes to our understanding of the process of knowledge creation in organisations. Based on a process model, the paper develops propositions relating to factors facilitating knowledge creation in cross-functional work teams. These propositions relate to the constructs of cognitive diversity, transactional memory, trans-specialist knowledge and their contribution to new knowledge development through knowledge boundary spanning. Journal: Knowledge Management Research & Practice Pages: 310-318 Issue: 4 Volume: 4 Year: 2006 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500113 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500113 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:4:p:310-318 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945095_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kostas Ergazakis Author-X-Name-First: Kostas Author-X-Name-Last: Ergazakis Author-Name: Kostas Metaxiotis Author-X-Name-First: Kostas Author-X-Name-Last: Metaxiotis Author-Name: John Psarras Author-X-Name-First: John Author-X-Name-Last: Psarras Author-Name: Kostas Grammatikos Author-X-Name-First: Kostas Author-X-Name-Last: Grammatikos Title: Applying the KnowCis methodology to a Greek municipality: a case study Abstract: The concept of the Knowledge City is a subfield of the Knowledge-Based Development which, during the last years, has attracted the interest of many researchers and practitioners. Various cities around the world have also undertaken considerable efforts and initiatives so as to be developed or to enhance their status as a Knowledge City. However, their approaches were rather ad-hoc and spontaneous and were not based on a pre-defined methodology. The research community has only recently begun to concentrate on the direction to substantiate the fundamental principles of Knowledge Cities and to define unified methodologies for their design, development and operation. Under this prism, the authors have recently proposed such a methodology, called KnowCis. The application of this methodology is currently in progress, on a Greek municipality. The municipality incorporates some special characteristics and features that render it a very advantageous case for this pilot application. This paper refers to the characteristics of the municipality and to the application of the KnowCis methodology, presents the progress of the effort and the preliminary results until now and provides useful insights on the forthcoming actions and plans of the city's administration. The outcomes, results and lessons-learnt of this pilot application will permit to fine-tune the KnowCis methodology. Journal: Knowledge Management Research & Practice Pages: 293-309 Issue: 4 Volume: 4 Year: 2006 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500114 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500114 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:4:p:293-309 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945096_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mariana van der Walt Author-X-Name-First: Mariana Author-X-Name-Last: van der Walt Title: Knowledge management and scientific knowledge generation Abstract: This paper focuses on the knowledge generation property of science, asking the question how the historical success of science in the field of knowledge generation can be articulated to make it relevant to all approaches used for scientific knowledge generation in a pluralist reality. It proposes that science can be described more appropriately as a capability rather than to describe it methodologically and also provides preliminary indications on how to go about describing science as a capability. The goal of the investigation is to add value to the third generation of knowledge management where knowledge generation becomes important, not only knowledge diffusion. It assumes that knowledge generation is of foundational importance in practical problem solving. Journal: Knowledge Management Research & Practice Pages: 319-330 Issue: 4 Volume: 4 Year: 2006 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500115 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500115 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:4:p:319-330 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945097_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Mittelstrass's triad: information, knowledge, opinion Journal: Knowledge Management Research & Practice Pages: 331-332 Issue: 4 Volume: 4 Year: 2006 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500116 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500116 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:4:p:331-332 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945098_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 259-260 Issue: 4 Volume: 4 Year: 2006 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500117 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500117 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:4:y:2006:i:4:p:259-260 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1767518_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Samuel Howard Quartey Author-X-Name-First: Samuel Howard Author-X-Name-Last: Quartey Author-Name: Sam Wells Author-X-Name-First: Sam Author-X-Name-Last: Wells Title: Knowledge contribution within the Eyre Peninsula’s fishing industry in Australia Abstract: Knowledge contribution has yielded extensive explanations regarding experts’ ability to share and combine new ideas, information, and knowledge for collective use and benefit. While the notion of knowledge contribution has largely benefited virtual, electronic and online communities and organisations, it is less appropriate in real organisations. This paper explores knowledge contribution within the Eyre Peninsula’s fishing industry in Australia, from a social capital perspective. Qualitative data were obtained from in-depth interviews with 54 value chain actors across the industry. The findings suggest that knowledge contribution is inconceivable without social processes. Formal and informal social processes explain knowledge contribution within the Eyre Peninsula’s fishing industry. A stronger emphasis on informal social processes foster tacit knowledge contribution, while formal social processes enhance explicit knowledge contribution. The paper advances social capital theory by showing that informal and formal social processes can develop relational practices and social structures that foster knowledge combination. Journal: Knowledge Management Research & Practice Pages: 219-232 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2020.1767518 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1767518 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:219-232 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1967797_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Laurent Baronian Author-X-Name-First: Laurent Author-X-Name-Last: Baronian Title: The regime of truth of knowledge management: the role of information systems in the production of tacit knowledge Abstract: This paper makes a theoretical contribution to the tacit dimension of knowledge management (KM), focusing on the role of Information Systems (IS) in the production of tacit knowledge within knowledge-based firms. It argues that the crucial function of tacit knowledge in the creation of organisational knowledge comes from the way IS favour the adoption of shared mental models in order to create a culture dedicated to the intentions and goals of the organisation. Yet these intentions and goals determine the managerial framework for the creation, appropriation, storage, and eventual valorisation of the explicit knowledge assets of the firm. Thus, the paper aims to bridge the gap between the two main approaches to KM, which is based on the separation between tacit and explicit knowledge, according to which technologies help exclusively with managing the production of explicit knowledge. It thus draws the paths by which IS contribute to the creation of the tacit organisational background from which new organisational knowledge is elicited in accordance with the managers’ objectives. Journal: Knowledge Management Research & Practice Pages: 191-201 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2021.1967797 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1967797 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:191-201 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1919575_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Abel Duarte Alonso Author-X-Name-First: Abel Author-X-Name-Last: Duarte Alonso Author-Name: Seng Kiat Kok Author-X-Name-First: Seng Kiat Author-X-Name-Last: Kok Author-Name: Alessandro Bressan Author-X-Name-First: Alessandro Author-X-Name-Last: Bressan Author-Name: Michelle O’Shea Author-X-Name-First: Michelle Author-X-Name-Last: O’Shea Title: Knowledge management and the business development journey: a knowledge-based view among micro firms Abstract: By examining key characteristics associated with the knowledge-based view (KBV) framework, and clusters of activities of dynamic capabilities in the context of micro firms operating in Liverpool, UK, this study makes a theoretical and empirical contribution to the entrepreneurship literature. In-depth, face-to-face interviews were conducted with leaders of five micro firms in 2017, and follow up interviews in 2018. Aligned with the KBV, assimilating previous business and learning experiences (transferability), incorporating previously developed knowledge (aggregation), taking stock of knowledge through its applicability within the firm (appropriability), linking past and newly acquired knowledge to create firm strategies (specialisation), and making use of knowledge to maximise opportunities (knowledge requirements of production) were highlighted. Fulfiling these characteristics, coupled with firms’ reconfiguration, which emerged through diversifying, or even divesting, can enhance firms’ knowledge base, their competitiveness, and overall performance. A theoretical framework illustrating associations between theory, findings, and their implications is proposed. Journal: Knowledge Management Research & Practice Pages: 279-291 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2021.1919575 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1919575 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:279-291 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2064606_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Antti Lönnqvist Author-X-Name-First: Antti Author-X-Name-Last: Lönnqvist Author-Name: Tom Jackson Author-X-Name-First: Tom Author-X-Name-Last: Jackson Author-Name: Giovanni Schiuma Author-X-Name-First: Giovanni Author-X-Name-Last: Schiuma Title: Key development areas for the growing and maturing knowledge management research field: creativity, novelty, relevance and impact Journal: Knowledge Management Research & Practice Pages: 175-176 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2022.2064606 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2064606 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:175-176 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1970492_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gang Liu Author-X-Name-First: Gang Author-X-Name-Last: Liu Author-Name: Eric Tsui Author-X-Name-First: Eric Author-X-Name-Last: Tsui Author-Name: Aino Kianto Author-X-Name-First: Aino Author-X-Name-Last: Kianto Title: Revealing deeper relationships between knowledge management leadership and organisational performance: a meta-analytic study Abstract: Many empirical studies have tried to investigate the relationship between knowledge management (KM) leadership and organisational performance; however, the findings of such studies have been inconsistent. In response to this, we apply a meta-analysis technique to systematically assess the existing pool of empirical research results and derive conclusions. We also examine the impacts of contextual moderators, such as national culture, economy, and industry, on the KM leadership–organisational performance relationships. The findings, stemming from 6,272 research subjects making up 22 studies, demonstrate that KM leadership is positively associated with the overall (financial and non-financial) performance of firms. Specifically, it was found that the KM leadership–non-financial performance relationship is strengthened in collective cultures, developing economies, and the manufacturing industry. This paper is the first meta-analytic study concerning KM leadership and organisational performance, producing new understanding of contextual factors in the KM field. Journal: Knowledge Management Research & Practice Pages: 251-265 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2021.1970492 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1970492 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:251-265 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2020695_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Birgit Helene Jevnaker Author-X-Name-First: Birgit Helene Author-X-Name-Last: Jevnaker Author-Name: Johan Olaisen Author-X-Name-First: Johan Author-X-Name-Last: Olaisen Title: A comparative study of knowledge management research studies: making research more relevant and creative Abstract: To address current knowledge management (KM) research critically and constructively, this paper analyses the research papers in an essential, recurrent KM forum, IFKAD (International Forum on Knowledge Asset Dynamics). Our approach compared all research papers (N = 491) from three annual KM conferences providing complementary insights to past journal-based reviews. We offer a new combination of philosophy-of-science frameworks, which allowed us to categorise the findings into four representations of knowledge, two typologies of concepts, and four paradigmatic classifications. All the papers heavily emphasised the existing knowledge and accepted methodology. Their state of the art revealed that less than ten percent of the papers represented new scientific contributions at all. Less than three percent contributed to a better understanding of the essential sustainability areas or the climate crisis. Our novel cross-paradigmatic framing supports our concluding pluralistic framework, emphasising practice-near, curiosity, and problem-driven studies for improving future KM research. A relevant and engaged research. Journal: Knowledge Management Research & Practice Pages: 292-303 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2021.2020695 File-URL: http://hdl.handle.net/10.1080/14778238.2021.2020695 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:292-303 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1982421_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ma Teng Author-X-Name-First: Ma Author-X-Name-Last: Teng Author-Name: Witold Pedrycz Author-X-Name-First: Witold Author-X-Name-Last: Pedrycz Title: Knowledge transfer in project-based organisations: A dynamic granular cognitive maps approach Abstract: Motivation is crucial for enhancing the effectiveness of knowledge transfer. This study aims to investigate how motivation for knowledge transfer and organisational context influence the effectiveness of knowledge transfer in project-based organisations. We further identify the key factors of motivation in an organisation context. We applied Dynamic Granular Cognitive Maps (DGCMs) to reveal the influencing mechanism of motivation and organisation context. Results show that three factors – knowledge transfer involvement, knowledge transfer satisfaction, and knowledge psychological ownership – are global controlled variables that reflect knowledge transfer performance. The motivation factors balanced reciprocity, avoiding punishment, organisational affective commitment, and achievement motivation are more important than others for knowledge transfer. Moreover, organisation context has a serious impact on knowledge transfer performance. Based on these results, a series of strategies are recommended to improve knowledge transfer in project-based organisations. This study offers a new approach to establishing crucial organisational relationships based on empirical evidence. Journal: Knowledge Management Research & Practice Pages: 233-250 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2021.1982421 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1982421 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:233-250 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1767517_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ahmed Ramy Author-X-Name-First: Ahmed Author-X-Name-Last: Ramy Author-Name: Mohamed Af Ragab Author-X-Name-First: Mohamed Author-X-Name-Last: Af Ragab Author-Name: Amr Arisha Author-X-Name-First: Amr Author-X-Name-Last: Arisha Title: Knowledge management in the pharmaceutical industry between academic research and industry regulations Abstract: The pharmaceutical sector is one of the pillars of the world’s economy. A significant proportion of its value lies in intellectual assets generated through continuous innovation and lengthy development cycles within a strictly regulated environment. The purpose of this paper is to address the gap between knowledge management (KM) as an expanding academic discipline in the pharmaceutical industry and at the same time a growing regulatory expectation. A systematic review of 137 refereed KM articles revealed six empirical research themes in the pharmaceutical industry. In a subsequent step, the discovered themes and subthemes were compared with the extant regulatory expectations as explained in 128 regulatory guidelines. Findings shed the light on the gap between academic KM research and the current thinking of regulatory bodies. Some regulated knowledge processes were underrepresented in academic literature. The paper offers also novel insights and recommendations for future developments in academic research, regulations, and/or industry. Journal: Knowledge Management Research & Practice Pages: 202-218 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2020.1767517 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1767517 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:202-218 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1832871_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Roya AhmadYousefi Author-X-Name-First: Roya Author-X-Name-Last: AhmadYousefi Author-Name: Shahla Choobchian Author-X-Name-First: Shahla Author-X-Name-Last: Choobchian Author-Name: Mohammad Chizari Author-X-Name-First: Mohammad Author-X-Name-Last: Chizari Author-Name: Hossein Azadi Author-X-Name-First: Hossein Author-X-Name-Last: Azadi Title: The role of knowledge management in the development of drought crisis management programmes Abstract: The purpose of this study was to investigate the role of knowledge management in the development of drought crisis management programmes from the viewpoint of agricultural beneficiaries in Iran by exploring the tacit knowledge of beneficiaries, using explicit knowledge, and integrating tacit and explicit knowledge. This survey study was conducted using a stratified random sampling method to select 384 people who were implementing drought crisis management programmes. Data were collected with a questionnaire. SPSS21 software was used to analyse the collected data. The results show a positive and significant relationship between knowledge management components and development of drought crisis management programmes. Among the six components of knowledge management, knowledge maintenance had the greatest impact on the development of drought crisis management programmes. The present study provides a deep understanding of the relationship between knowledge management and the development of drought crisis management programmes in drought-affected areas to improve agricultural activities. Journal: Knowledge Management Research & Practice Pages: 177-190 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2020.1832871 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1832871 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:177-190 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1931502_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jose da Assuncao Moutinho Author-X-Name-First: Jose da Assuncao Author-X-Name-Last: Moutinho Author-Name: Luciano Ferreira da Silva Author-X-Name-First: Luciano Ferreira da Author-X-Name-Last: Silva Title: Knowledge management in project management: mapping bibliographic convergence Abstract: The present study sought to map the bibliographic convergence of Knowledge Management (KM) and Project Management (PM). To achieve this goal, we adopted bibliometric techniques, supported by exploratory factor analysis (EFA). The bibliographic coupling showed that the emerging KM literature deals with KM and results in PM, KM and project-oriented organisations, KM and project success, projects as a knowledge source, KM in interorganisational projects, and knowledge transfer in projects. Moreover, we determined that the intellectual structure of the area, KM fundamentals, KM and learning in project-based organisations, KM in organisations and projects, and KM and social mechanisms were also notable themes. Additionally, the EFA detected a relationship between the emerging themes and articles representing the intellectual structure. Furthermore, our results provide insights practitioners can use to recognise emerging issues the organisation is experiencing in the literature. Journal: Knowledge Management Research & Practice Pages: 266-278 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2021.1931502 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1931502 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:266-278 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1730717_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sonia Quarchioni Author-X-Name-First: Sonia Author-X-Name-Last: Quarchioni Author-Name: Sergio Paternostro Author-X-Name-First: Sergio Author-X-Name-Last: Paternostro Author-Name: Francesca Trovarelli Author-X-Name-First: Francesca Author-X-Name-Last: Trovarelli Title: Knowledge management in higher education: a literature review and further research avenues Abstract: Despite the growing interest in knowledge management (KM) for Higher Education Institutions (HEIs), research on this topic is still fragmented and loosely focused. This paper adds to this research by providing a state-of-the-art of the current literature and outlining overlooked areas of investigation in order to address further studies towards bridging this gap. To this purpose, through a systematic review process, 121 articles have been coded and analysed according to distinct dimensions. Findings reveal that, despite the growing trend of papers on the topic, research on KM in HEIs is still in its embryonic stage with high levels of heterogeneity and lack of wider theoretical constructs. Furthermore, a thematic analysis highlights six main research concepts, from which this paper derives a comprehensive framework integrating the key issues from the literature and suggesting new possible research avenues in the field. Journal: Knowledge Management Research & Practice Pages: 304-319 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2020.1730717 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1730717 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:304-319 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2015261_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andreia de Bem Machado Author-X-Name-First: Andreia Author-X-Name-Last: de Bem Machado Author-Name: Silvana Secinaro Author-X-Name-First: Silvana Author-X-Name-Last: Secinaro Author-Name: Davide Calandra Author-X-Name-First: Davide Author-X-Name-Last: Calandra Author-Name: Federico Lanzalonga Author-X-Name-First: Federico Author-X-Name-Last: Lanzalonga Title: Knowledge management and digital transformation for Industry 4.0: a structured literature review Abstract: This paper provides a structured literature review (SLR) on knowledge management (KM), digital transformation (DT), and Industry 4.0, defining these new research streams’ interactions, ties, and interdependencies. Playing an essential role in a progressive discipline, our research summarises the state of the art of the past literature using rigorous methodological approach. The researchers adopt the Scopus database in their analysis and use the Bibliometrix R package. The analysis reveals 761 peer-reviewed English articles. The study shows several research clusters: KM and DT; KM and innovation ecosystems; KM and frontier technologies; and KM, decision-making, and Industry 4.0. Additionally, our paper contributes to identifying a flourishing field of research that has uncovered a previously unknown and exciting link between KM, DT, and the public sector. Finally, the article emphasises the crucial role of DT in KM development, addressing future research perspectives as quantitative and joint academics and practitioners’ analysis. Journal: Knowledge Management Research & Practice Pages: 320-338 Issue: 2 Volume: 20 Year: 2022 Month: 03 X-DOI: 10.1080/14778238.2021.2015261 File-URL: http://hdl.handle.net/10.1080/14778238.2021.2015261 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:2:p:320-338 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945251_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Viktor Dörfler Author-X-Name-First: Viktor Author-X-Name-Last: Dörfler Title: Learning capability: the effect of existing knowledge on learning Abstract: It has been observed that different people learn the same things in different ways – increasing their knowledge of the subject/domain uniquely. One plausible reason for this disparity in learning is the difference in the existing personal knowledge held in the particular area in which the knowledge increase happens. To understand this further, in this paper knowledge is modelled as a ‘system of cognitive schemata’, and knowledge increase as a process in this system; the effect of existing personal knowledge on knowledge increase is ‘the Learning Capability’. Learning Capability is obtained in form of a function, although it is merely a representation making use of mathematical symbolism, not a calculable entity. The examination of the function tells us about the nature of learning capability. However, existing knowledge is only one factor affecting knowledge increase and thus one component of a more general model, which might additionally include talent, learning willingness, and attention. Journal: Knowledge Management Research & Practice Pages: 369-379 Issue: 4 Volume: 8 Year: 2010 Month: 12 X-DOI: 10.1057/kmrp.2010.15 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.15 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:4:p:369-379 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945252_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Wilfrid Azan Author-X-Name-First: Wilfrid Author-X-Name-Last: Azan Author-Name: Isabelle Huber Sutter Author-X-Name-First: Isabelle Author-X-Name-Last: Huber Sutter Title: Knowledge transfer in post-merger integration management: case study of a multinational healthcare company in Greece Abstract: Faced with demanding time constraints and the need to compete and communicate across a global market, firms have engaged in mergers and acquisitions (M&As) to accomplish various objectives, including, but not limited to, increasing growth potential and expanding product lines. Given the vital role of knowledge in the M&A context, the aim of this case study is to explore the literature in the area of M&As from a knowledge perspective and to investigate the knowledge variable in the local Hellenic Post-Merger Integration (PMI) of the Roche Consumer Health division acquired by Bayer, both leading multinational pharmaceutical companies. The study focuses on whether the stakeholders think that one specific factor, namely knowledge transfer, has helped them develop towards one high-performance body, and, if so, what were the most significant experiences leading to this development. We followed a number of employees from both. The results of the study provide a better understanding of the key drivers of the knowledge transfer in a PMI. The critical factors (macro and micro) encourage or discourage knowledge transfer in integrating organizations. The assessment took place approximately six months after the contractual completion of the acquisition and was based on the management and co-workers’ perception of how integration at the Greek Bayer company had progressed. The Orton case study was developed as a complement to the theoretical framework on intangible synergies in the M&A context. It provides a practical perspective regarding the complexities and peculiarities involved in each M&A operation by confronting the conceptual framework with field realities. Journal: Knowledge Management Research & Practice Pages: 307-321 Issue: 4 Volume: 8 Year: 2010 Month: 12 X-DOI: 10.1057/kmrp.2010.17 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.17 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:4:p:307-321 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945253_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: José Domingo García-Merino Author-X-Name-First: José Domingo Author-X-Name-Last: García-Merino Author-Name: Gerardo Arregui-Ayastuy Author-X-Name-First: Gerardo Author-X-Name-Last: Arregui-Ayastuy Author-Name: Arturo Rodríguez-Castellanos Author-X-Name-First: Arturo Author-X-Name-Last: Rodríguez-Castellanos Author-Name: Lidia García-Zambrano Author-X-Name-First: Lidia Author-X-Name-Last: García-Zambrano Title: The intangibles’ mindset of CFOs’ and corporate performance Abstract: This paper aims to analyze the companies’ view about the financial valuation of intangibles relevance and its influence on corporate performance. Based on the theory of resources, the role of intangibles in business competitiveness is justified. The traditional factors of production have become secondary, while the success is primarily based on the development and utilization of intangible resources. One of the main problems in managing the intangibles appears to be that, there is a general lack of information about them. Therefore, financial valuation of intangibles will result in significant benefits to the organization that will help determine business strategy, process design as well providing competitive advantage. It follows the hypothesis of this work, the greater known about their intangibles and the greater sensitivity to the financial valuation of them, the better performance. To achieve this objective, a field study is done, doing telephone calls to Basque Country companies’ financial managers. Journal: Knowledge Management Research & Practice Pages: 340-350 Issue: 4 Volume: 8 Year: 2010 Month: 12 X-DOI: 10.1057/kmrp.2010.19 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.19 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:4:p:340-350 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945254_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tsu-Te (Andrew) Huang Author-X-Name-First: Tsu-Te (Andrew) Author-X-Name-Last: Huang Author-Name: Le Chen Author-X-Name-First: Le Author-X-Name-Last: Chen Author-Name: Rodney A Stewart Author-X-Name-First: Rodney A Author-X-Name-Last: Stewart Title: The moderating effect of knowledge sharing on the relationship between manufacturing activities and business performance Abstract: This paper investigates the critical role of knowledge sharing (KS) in leveraging manufacturing activities, namely integrated supplier management (ISM) and new product development (NPD) to improve business performance (BP) within the context of Taiwanese electronic manufacturing companies. The research adopted a sequential mixed method research design, which provided both quantitative empirical evidence as well as qualitative insights, into the moderating effect of KS on the relationships between these two core manufacturing activities and BP. First, a questionnaire survey was administered, which resulted in a sample of 170 managerial and technical professionals providing their opinions on KS, NPD and ISM activities and the BP level within their respective companies. On the basis of the collected data, factor analysis was used to verify the measurement model, followed by correlation analysis to explore factor interrelationships, and finally moderated regression analyses to extract the moderating effects of KS on the relationships of NPD and ISM with BP. Following the quantitative study, six semi-structured interviews were conducted to provide qualitative in-depth insights into the value added from KS practices to the targeted manufacturing activities and the extent of its leveraging power. Results from quantitative statistical analysis indicated that KS, NPD and ISM all have a significant positive impact on BP. Specifically, IT infrastructure and open communication were identified as the two types of KS practices that could facilitate enriched supplier evaluation and selection, empower active employee involvement in the design process, and provide support for product simplification and the modular design process, thereby improving manufacturing performance and strengthening company competitiveness. The interviews authenticated many of the empirical findings, suggesting that in the contemporary manufacturing context KS has become an integral part of many ISM and NPD activities and when embedded properly can lead to an improvement in BP. The paper also highlights a number of useful implications for manufacturing companies seeking to leverage their BP through innovative and sustained KS practices. Journal: Knowledge Management Research & Practice Pages: 285-306 Issue: 4 Volume: 8 Year: 2010 Month: 12 X-DOI: 10.1057/kmrp.2010.21 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.21 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:4:p:285-306 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945255_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Zuopeng Zhang Author-X-Name-First: Zuopeng Author-X-Name-Last: Zhang Author-Name: Shankar Sundaresan Author-X-Name-First: Shankar Author-X-Name-Last: Sundaresan Title: Knowledge markets in firms: knowledge sharing with trust and signalling Abstract: Knowledge sharing and learning are critically important to the success of knowledge management. In this research, we study the design of incentive rewards to facilitate knowledge transfer utilizing an internal knowledge market within organizations. The internal knowledge market is modelled as a marketplace where knowledge providers can send signals about their knowledge and learners may voluntarily acquire the knowledge based on the signals. Three types of knowledge recipients are differentiated with respect to their signalling threshold functions: knowledge connoisseur, knowledge public, and knowledge dilettante. In addition, a knowledge recipient may be either humble or arrogant, with different propensities for learning characterized by different learning inhibition cost functions. For different knowledge recipients, we study the knowledge providers’ best signalling strategies and the firm's optimal design of reward structures. Knowledge providers will adopt different signalling strategies if they lack the necessary trust that knowledge recipients will accurately report their learning. We analyse how the firm can offer learning rewards and employ IT support to improve the trust so as to increase knowledge transfer. This research provides valuable insights for practitioners to manage an internal knowledge market. Journal: Knowledge Management Research & Practice Pages: 322-339 Issue: 4 Volume: 8 Year: 2010 Month: 12 X-DOI: 10.1057/kmrp.2010.22 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.22 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:4:p:322-339 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945256_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sameer Kumar Author-X-Name-First: Sameer Author-X-Name-Last: Kumar Author-Name: Arun J Deivasigamani Author-X-Name-First: Arun J Author-X-Name-Last: Deivasigamani Author-Name: Wesley W Omer Author-X-Name-First: Wesley W Author-X-Name-Last: Omer Title: Knowledge for sale – the benefits and effects of off-shoring knowledge-based jobs in engineering, design, and R&D – a case study Abstract: A framework consisting of a conceptual model and a closed-loop knowledge work outsourcing decision model is developed. A process flow model of a medical device company's product development function is analysed, where this framework is applied to understand various outsourcing options for the company. The conceptual framework describes major attributes related to outsourcing decisions, parameters associated with various attributes and the relationship intensity of parameters with three knowledge work outsourcing options – in-house, near-shoring, and off-shoring. The proposed model is closed loop, emphasizing the importance of regular re-evaluation needed for an off-shored function. The modeling framework contributes to a company's decision whether or not a particular knowledge-based function should either be kept in-house, near-sourced or off-shored. The general perception of off-shoring is to reduce costs but, the proposed model takes into account additional factors such as, market accessibility, strategic partnership, reduced time to regional market, access to overseas talent pool, and governmental incentives, etc. These factors play a vital role in determining an outsourced function. The paper discusses various options and makes recommendations for tapping into technological advancements around the world, their effects on supply chain management and other competitive advantages presented by off-shoring. Journal: Knowledge Management Research & Practice Pages: 351-368 Issue: 4 Volume: 8 Year: 2010 Month: 12 X-DOI: 10.1057/kmrp.2010.24 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.24 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:4:p:351-368 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945257_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 283-284 Issue: 4 Volume: 8 Year: 2010 Month: 12 X-DOI: 10.1057/kmrp.2010.26 File-URL: http://hdl.handle.net/10.1057/kmrp.2010.26 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:8:y:2010:i:4:p:283-284 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945182_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Brent Decker Author-X-Name-First: Brent Author-X-Name-Last: Decker Author-Name: Rafael E Landaeta Author-X-Name-First: Rafael E Author-X-Name-Last: Landaeta Author-Name: Timothy G Kotnour Author-X-Name-First: Timothy G Author-X-Name-Last: Kotnour Title: Exploring the relationships between emotional intelligence and the use of knowledge transfer methods in the project environment Abstract: This exploratory investigation contributes empirical findings on the relationship between emotional intelligence and the use of knowledge transfer methods in the project environment. Emotional intelligence can be generally defined as the ability to effectively recognize and manage emotions to achieve individual and/or group objectives. Knowledge transfer has been generally defined as the process in which knowledge flows from knowledge sources to knowledge recipients. An exploratory hypothesis was tested using data collected from project managers and members of project teams from a variety of project-based organizations. The findings of this study suggest that there are noteworthy relationships between emotional intelligence factors and the use of specific methods to transfer knowledge within and across projects. The results of this investigation can be used by knowledge management researchers as a foundation for further research and development in the area of knowledge transfer and sharing in the project environment. Journal: Knowledge Management Research & Practice Pages: 15-36 Issue: 1 Volume: 7 Year: 2009 Month: 3 X-DOI: 10.1057/kmrp.2008.29 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.29 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:1:p:15-36 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945183_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ingi Runar Edvardsson Author-X-Name-First: Ingi Runar Author-X-Name-Last: Edvardsson Title: Is knowledge management losing ground? Developments among Icelandic SMEs Abstract: This paper presents findings from a survey on knowledge management (KM) in small and medium-sized firms (SMEs) in Iceland conducted in 2007 and was a follow-up of a similar survey from 2004. The paper analyses whether the extent, strategy and effects of KM in SMEs in Iceland has changed in the period. The main conclusion is that KM is not losing ground among SMEs in Iceland. Identical numbers of firms used KM in 2004 and 2007, and slightly more firms were examining the need in 2007 than 3 years earlier. It is, however, of great concern that many more firms have no KM strategy in 2007 than 2004. More managers in SMEs need to consider the strengths and weakness of KM, and to implement a formal KM strategy. Only 24% of Icelandic firms have a KM programme in place, and most of them have invested in simple information and communication technologies. The most common way of sharing tacit knowledge in Icelandic firms is encouraging face-to-face communication. The surveys indicate that benefits of KM programmes are quite positive even in SMEs. Accordingly, the research findings indicate that KM could improve organisational and managerial as well as financial aspects of SMEs. This research was carried out in only one country, and is based on a questionnaire. Its results should therefore be interpreted with care. Journal: Knowledge Management Research & Practice Pages: 91-99 Issue: 1 Volume: 7 Year: 2009 Month: 3 X-DOI: 10.1057/kmrp.2008.30 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.30 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:1:p:91-99 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945184_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jih-Jeng Huang Author-X-Name-First: Jih-Jeng Author-X-Name-Last: Huang Title: Knowledge creation in strategic alliances based on an evolutionary perspective: a mathematical representation Abstract: From the resource-based view, strategic alliances can be defined by a long-term cooperative arrangement between two or more independent firms that exchange and share resources to gain market power and competitive advantage. Since knowledge has become the critical element for firms to achieve competitive advantage, one goal of strategic alliances can be realized by acquiring knowledge through partners. In this paper, the process of knowledge creation in strategic alliances is explained and clarified based on an evolutionary perspective. In addition, a mathematical representation is used to show how knowledge is created in strategic alliances, why firms are willing to create and share knowledge by entering into alliances, and what conditions are required to achieve successful knowledge creation under such arrangements. Journal: Knowledge Management Research & Practice Pages: 52-64 Issue: 1 Volume: 7 Year: 2009 Month: 3 X-DOI: 10.1057/kmrp.2008.31 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.31 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:1:p:52-64 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945185_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Bastiaan Rosendaal Author-X-Name-First: Bastiaan Author-X-Name-Last: Rosendaal Title: Sharing knowledge, being different and working as a team Abstract: Knowledge-intensive work in modern global organisations is largely organised in teams or groups. Most of this work can be classified as knowledge creation with outcomes such as plans, contracts, proposals and analyses. Cooperating for knowledge-intensive work is recognised as a social process in which identification and organisational climate play an important role. Yet despite the mutual interdependence of members, their relations in teams are not necessarily closely knitted. Teams in multinational companies consist of members with different national, ethnic, functional and educational backgrounds, who are often situated at different locations, using a combination of means to communicate. These are not the most favourable conditions for an open way of exchanging knowledge and insights. On the other side, diversity in expertise is supposed to be a necessary condition for knowledge creation. It offers the requisite variety that is needed to cope with complex problems and the cognitive distance that is supposed to stimulate organisational learning. It is expected that identification of team members with their group can counterbalance the negative effects of diversity, while it can enforce the positive effect of task interdependence. This research is directed to the relations between social identification, diversity, interdependence and knowledge sharing in corporate teams. Social identification is an important issue since it is known as a builder of extra role behaviour in organisations. Diversity and interdependence are team features that shape the identification with a team. Social identification is considered as an important mediator between these independent variables and knowledge sharing as a dependent variable. The research has been carried out in a large beverage company with plants and agencies all over the world. A questionnaire has been used with validated scales. The research data stem from a sample of 169 respondents from 30 teams. A strong relation between knowledge sharing and social identification was found, while diversity of teams plays an intriguing role in stimulating and inhibiting knowledge sharing between team members. Journal: Knowledge Management Research & Practice Pages: 4-14 Issue: 1 Volume: 7 Year: 2009 Month: 3 X-DOI: 10.1057/kmrp.2008.32 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.32 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:1:p:4-14 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945186_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Linda Nowack Author-X-Name-First: Linda Author-X-Name-Last: Nowack Author-Name: Thomas Maul Author-X-Name-First: Thomas Author-X-Name-Last: Maul Author-Name: Werner Kraus Author-X-Name-First: Werner Author-X-Name-Last: Kraus Author-Name: Walter Hansch Author-X-Name-First: Walter Author-X-Name-Last: Hansch Title: Knowledge management supporting education and research at a university cleanroom Abstract: At the university, each institute or chair can be seen as a small independent enterprise in respect of education and research. For this reason, the efficiency of management as well as the improvement of education and research within this unit is more and more at a premium. The students need a good working environment and the opportunity to gain and share information in order to carry out successful research and course work. This paper shows how education at a university semiconductor laboratory can be improved by using a content management system to build a knowledge management system. The structuring and implementation will be shown as well as students’ rating of it. The results support the conclusion that the knowledge base is a great step forward for improving education and research in a complex environment. Journal: Knowledge Management Research & Practice Pages: 100-112 Issue: 1 Volume: 7 Year: 2009 Month: 3 X-DOI: 10.1057/kmrp.2008.33 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.33 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:1:p:100-112 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945187_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Theodora Asimakou Author-X-Name-First: Theodora Author-X-Name-Last: Asimakou Title: The knowledge dimension of innovation management Abstract: The paper critically examines the literature of innovation management – the assumptions and the limitations of each dominant approach. The paper suggests that innovation management theorists have been late to embrace the theoretical progress of the knowledge management field. It seems that even though in theory knowledge management studies knowledge creation and sharing, in practice knowledge and innovation literatures do not communicate. It is argued here that the main limitations of the mainstream innovation approaches spring from that they treat knowledge as a de-contextualised object, transferable and controllable in best cases – at worst, the models focus on managing the processes, ignoring that these are there to support knowledge, hence knowledge should be the main focus of study. Knowledge studies in organisations have opened up ways of understanding knowledge phenomena from different perspectives, and their insights compliment the limitations that innovation studies have met. The paper concludes with a discussion of alternative approaches to innovation management, which succeeded in embracing insights from the knowledge literature in their analysis. Journal: Knowledge Management Research & Practice Pages: 82-90 Issue: 1 Volume: 7 Year: 2009 Month: 3 X-DOI: 10.1057/kmrp.2008.34 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.34 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:1:p:82-90 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945188_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jialin Yi Author-X-Name-First: Jialin Author-X-Name-Last: Yi Title: A measure of knowledge sharing behavior: scale development and validation Abstract: The concept of knowledge sharing is getting more and more attention in the research and practice of knowledge management. It is necessary to develop relevant performance assessment and reward systems to encourage people's knowledge sharing behaviors (KSBs). Till now, little effort has been put into developing a valid and reliable measure of KSB. The primary purpose of this study is to develop a new measure of KSB with desirable psychometric properties – a well-developed KSB scale with a sufficient level of reliability and validity. This main objective was achieved by using the following procedures: (1) specify domain of construct, (2) generate scale items, (3) purify scale, and (4) validate scale. The new KSB scale developed in this study is a 4-dimensional, 28-item, 5-response choice frequency scale. The scale includes written contributions, organizational communications, personal interactions, and communities of practices dimensions. The results provided evidence of the dimensionality, reliability, and validity of the KSB scale. Journal: Knowledge Management Research & Practice Pages: 65-81 Issue: 1 Volume: 7 Year: 2009 Month: 3 X-DOI: 10.1057/kmrp.2008.36 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.36 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:1:p:65-81 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945189_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gunjan Mansingh Author-X-Name-First: Gunjan Author-X-Name-Last: Mansingh Author-Name: Kweku-Muata Osei-Bryson Author-X-Name-First: Kweku-Muata Author-X-Name-Last: Osei-Bryson Author-Name: Han Reichgelt Author-X-Name-First: Han Author-X-Name-Last: Reichgelt Title: Building ontology-based knowledge maps to assist knowledge process outsourcing decisions Abstract: Organizational knowledge exists in different types of knowledge retainers. Efforts are being made to preserve this knowledge because of its value to the organization. In this paper we present a methodology for codifying the knowledge of a domain. This methodology is based on an ontology for the domain in question, from which different types of knowledge items are extracted. These knowledge items represent the different types of knowing that are embedded in the organization's structure and its processes. From an analysis of a process instance described in the ontology, different knowledge items can be extracted and represented as knowledge maps. These maps represent the internal competencies of the organization as they relate to certain processes and hence they can be used to provide inputs in the decision-making process, for example, knowledge process outsourcing decisions. The purpose of this paper is to present an ontology-driven methodology for extracting different knowledge items and representing them as knowledge maps. Journal: Knowledge Management Research & Practice Pages: 37-51 Issue: 1 Volume: 7 Year: 2009 Month: 3 X-DOI: 10.1057/kmrp.2008.37 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.37 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:1:p:37-51 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945190_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Managing flow: a process theory of the knowledge-based firm Journal: Knowledge Management Research & Practice Pages: 113-115 Issue: 1 Volume: 7 Year: 2009 Month: 3 X-DOI: 10.1057/kmrp.2008.39 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.39 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:1:p:113-115 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945191_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-3 Issue: 1 Volume: 7 Year: 2009 Month: 3 X-DOI: 10.1057/kmrp.2008.40 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.40 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:1:p:1-3 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945007_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Carlos Serrano-Cinca Author-X-Name-First: Carlos Author-X-Name-Last: Serrano-Cinca Author-Name: Cecillo MarMoliero Author-X-Name-First: Cecillo Author-X-Name-Last: MarMoliero Author-Name: Fernando Chaparro Author-X-Name-First: Fernando Author-X-Name-Last: Chaparro Title: Spanish savings banks: a view on intangibles Abstract: We study Spanish savings banks from the point of view of their efficiency, transparency in the disclosure of financial information through the net, and the provision of electronic banking services. Performance indicators are developed using data envelopment analysis and the tools of multivariate statistical analysis. The choice of indicators is framed within the theory of intangible assets. An attempt is made rank savings banks according to their level of achievement in each indicator. Savings banks are shown to be classified into four groups according to the level of achievement in the indicators of transparency and e-service. The relationship between efficiency and profitability is also discussed. Journal: Knowledge Management Research & Practice Pages: 103-117 Issue: 2 Volume: 2 Year: 2004 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500025 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500025 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:2:p:103-117 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945008_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chun-Che Huang Author-X-Name-First: Chun-Che Author-X-Name-Last: Huang Author-Name: Gu-Hsin Lai Author-X-Name-First: Gu-Hsin Author-X-Name-Last: Lai Title: Knowledge management system: an agent-based approach Abstract: Knowledge is an important asset in any enterprise because of global competition and the rapid development of information technology. Knowledge management (KM) is viewed as an important factor in improving the competitive edge of an enterprise. By its very nature, knowledge is disparate and heterogeneous and can be represented in various ways (text, pdf, html, etc.), and can be either structured or unstructured. It is, therefore, difficult to acquire, organize or distribute knowledge using only traditional information technology methods such as e-mail or file servers. Because of the autonomous and collaborative aspects inherent in agent-based technology, this may be a possible solution to the problem. In this paper, an agent-based system is proposed to conceptualize the activities of KM and an annotation process is developed to address the heterogeneity issue of knowledge sources. Moreover, an agent conversation policy, which makes agent communication more effective, is proposed. This agent-based system shows great promise in KM and the conversation policy enhances communication between agents in a heterogeneous environment. Journal: Knowledge Management Research & Practice Pages: 80-94 Issue: 2 Volume: 2 Year: 2004 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500026 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500026 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:2:p:80-94 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945009_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Albert L Harris Author-X-Name-First: Albert L Author-X-Name-Last: Harris Author-Name: Charlie C Chen Author-X-Name-First: Charlie C Author-X-Name-Last: Chen Author-Name: William J Perkins Author-X-Name-First: William J Author-X-Name-Last: Perkins Title: Medical knowledge discovery systems: data abstraction and performance measurement Abstract: Knowledge discovery systems can be traced back to their origin, artificial intelligence and expert systems, but use the modern technique of data mining for the knowledge discovery process. To that end, the technical community views data mining as one step in the knowledge discovery process, while the non-technical community seems to view it as encompassing all of the steps to knowledge discovery. In this exploratory study, we look at medical knowledge discovery systems (MKDSs) by first looking at three examples of expert systems to generate medical knowledge. We then expand on the use of data abstraction as a pre-processing step in the comprehensive task of medical knowledge discovery. Next, we look at how performance of a medical knowledge discovery system is measured. Finally, the conclusions point to a bright future for MKDSs, but an area that needs extensive development to reach its full potential. Journal: Knowledge Management Research & Practice Pages: 95-102 Issue: 2 Volume: 2 Year: 2004 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500027 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500027 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:2:p:95-102 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945010_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John Kidd Author-X-Name-First: John Author-X-Name-Last: Kidd Title: Beyond Knowledge Management Journal: Knowledge Management Research & Practice Pages: 131-132 Issue: 2 Volume: 2 Year: 2004 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500028 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500028 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:2:p:131-132 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945011_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Creative conflict Journal: Knowledge Management Research & Practice Pages: 129-130 Issue: 2 Volume: 2 Year: 2004 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500029 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500029 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:2:p:129-130 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945012_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Elayne Coakes Author-X-Name-First: Elayne Author-X-Name-Last: Coakes Author-Name: Anton Bradburn Author-X-Name-First: Anton Author-X-Name-Last: Bradburn Author-Name: Gill Sugden Author-X-Name-First: Gill Author-X-Name-Last: Sugden Title: Managing and leveraging knowledge for organisational advantage Abstract: This paper focuses on two elements of process knowledge that we call sticky and fluid knowledge. Process knowledge, we argue, differs from the more commonly described tacit or explicit knowledge due to its domain specificity. Process knowledge is a potential source of competitive advantage for an organisation and is key to the development of intellectual capital for an organisation. Knowledge management is the operational means of delivering this intellectual capital value. From empirical research conducted, two cases are presented that illustrate process knowledge and its value and exploitation for the development of intellectual capital. The findings emphasise the necessity for a multiplicity of means for process knowledge transfer in order to ensure the widest possible distribution. In particular, in order to ensure that sticky process knowledge is transformed into fluid process knowledge, it is recommended that, communities and face2face discussions supplement knowledge exchanges via electronic networks. Journal: Knowledge Management Research & Practice Pages: 118-128 Issue: 2 Volume: 2 Year: 2004 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500030 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500030 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:2:p:118-128 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945013_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John Kidd Author-X-Name-First: John Author-X-Name-Last: Kidd Title: Leading with Knowledge: Knowledge Management Practices in Global Infotech Companies Journal: Knowledge Management Research & Practice Pages: 133-134 Issue: 2 Volume: 2 Year: 2004 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500031 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500031 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:2:p:133-134 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945014_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Zhichang Zhu Author-X-Name-First: Zhichang Author-X-Name-Last: Zhu Title: Knowledge management: towards a universal concept or cross-cultural contexts? Abstract: This paper questions the popular claim that knowledge management (KM) is becoming the most universal management concept in history. It does this by exploring a cross-cultural context that brings to light the unique features and associated problematics of differing KM styles: the American, the Japanese, the European and the Chinese. It presents evidence that, despite growing overlaps, heterogeneity among KM styles is likely to continue due to differences in histories, cultures and institutional forces, which render a universal concept of KM unrealistic, counterproductive and undesirable. Consequently, the paper posits, KM will benefit not from a universal concept, but from an interactionist strategy that facilitates the construction, connection and sharing of cross-cultural contexts, through which cultural differences and diversity are important sources for KM competence rather than obstacles to be overcome. Journal: Knowledge Management Research & Practice Pages: 67-79 Issue: 2 Volume: 2 Year: 2004 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500032 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500032 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:2:p:67-79 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945015_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 65-66 Issue: 2 Volume: 2 Year: 2004 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500033 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500033 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:2:p:65-66 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945151_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mariana van der Walt Author-X-Name-First: Mariana Author-X-Name-Last: van der Walt Author-Name: Gideon de Wet Author-X-Name-First: Gideon Author-X-Name-Last: de Wet Title: A framework for scientific knowledge generation Abstract: This paper investigates the notional development of various approaches claiming to add value in knowledge generation during the 20th century, with the aim to identify what it is that enhances productiveness in knowledge generation. Observing that knowledge generation is a complex phenomenon, an approach is used for the investigation that was developed specifically to study un-deterministic complex systems. A list of salient features for scientific knowledge generation is presented as a result. In addition to these features, various problem types are identified from literature. These two are then integrated to provide a proposed framework for scientific knowledge generation, which is trans-disciplinary and useful for scientific problem-solving in a pluralist reality. A case study illustrates the implementation of this framework. Journal: Knowledge Management Research & Practice Pages: 141-154 Issue: 2 Volume: 6 Year: 2008 Month: 6 X-DOI: 10.1057/palgrave.kmrp.8500166 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500166 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:2:p:141-154 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945152_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: G Anthony Gorry Author-X-Name-First: G Anthony Author-X-Name-Last: Gorry Title: Sharing knowledge in the public sector: two case studies Abstract: In important areas of the public sector, client service depends on cooperation and collaboration among workers in different organizations or agencies. Examples include social services, education and health care. By sharing knowledge across organizations, workers can improve the quality of the service they provide. Technology to facilitate this knowledge sharing is widely available and a number of businesses have demonstrated how to put it to productive use. But the diffuse nature of many public sector settings imposes particular demands on knowledge management. Here I recount two experiments to promote knowledge sharing in the public sector: an early, unsuccessful effort to link social services workers; and a recent, substantially more successful undertaking to interconnect a large number of public school teachers. These experiences suggest the considerable potential of knowledge sharing in the public sector and underscore some of the challenges faced in that arena. Journal: Knowledge Management Research & Practice Pages: 105-111 Issue: 2 Volume: 6 Year: 2008 Month: 6 X-DOI: 10.1057/palgrave.kmrp.8500172 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500172 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:2:p:105-111 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945153_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Zhichang Zhu Author-X-Name-First: Zhichang Author-X-Name-Last: Zhu Title: Knowledge, knowing, knower: what is to be managed and does it matter? Abstract: A knowledge management (KM) scope denotes our conception about what is relevant and useful, concerns what and how we are to manage, in KM. KM scopes are thus chiefly responsible for the outlook and effect of KM efforts. Taking KM scope seriously will benefit KM by overcoming fragmentation and facilitating synergy. It is strategically important that managers and policymakers make transparent, reflect on, transform and innovate KM scopes before jumping into KM initiatives and investments. Drawing upon Confucian pragmatic teaching and Latour's actor network theory, this paper explores a multidimensional, integrative KM scope that embraces knowledge assets, knowing processes and knower relations. Such a scope allows a holistic appreciation of the rich contributions generated by diverse approaches, enables coherent KM interventions that exploit those contributions in an inclusive and complementary manner. Journal: Knowledge Management Research & Practice Pages: 112-123 Issue: 2 Volume: 6 Year: 2008 Month: 6 X-DOI: 10.1057/palgrave.kmrp.8500173 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500173 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:2:p:112-123 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945154_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mark E Nissen Author-X-Name-First: Mark E Author-X-Name-Last: Nissen Author-Name: Ryan J Orr Author-X-Name-First: Ryan J Author-X-Name-Last: Orr Author-Name: Raymond E Levitt Author-X-Name-First: Raymond E Author-X-Name-Last: Levitt Title: Streams of shared knowledge: computational expansion of knowledge-flow theory Abstract: In this article, we investigate empirically the theoretical split between emphases upon specialist vs trans-specialist knowledge in the organization – or more generally between exploitation and exploration – a split that divides knowledge-flow theory at present, and hence represents an important issue for knowledge management (KM). We review the relevant literature, articulate hypotheses, and employ computational experimentation to test them empirically. Our findings provide novel, insightful understanding of the factors that contribute toward understanding the relative balance between specialist vs trans-specialist knowledge in particular, and exploitation vs exploration more generally. We offer three main contributions: (1) we critique extant theory relating to the substitutability of specialist and interspecialist knowledge; (2) we offer new conceptual insight and empirical evidence concerning substitutability of these knowledge types in the organization; and (3) we demonstrate the empirical power of computational experimentation to examine KM questions of both theoretical and practical interest. Journal: Knowledge Management Research & Practice Pages: 124-140 Issue: 2 Volume: 6 Year: 2008 Month: 6 X-DOI: 10.1057/kmrp.2008.1 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:2:p:124-140 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945155_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Reviewers 2007 Journal: Knowledge Management Research & Practice Pages: 169-170 Issue: 2 Volume: 6 Year: 2008 Month: 6 X-DOI: 10.1057/kmrp.2008.2 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:2:p:169-170 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945156_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Intension (connotation) vs extension (denotation) Journal: Knowledge Management Research & Practice Pages: 164-165 Issue: 2 Volume: 6 Year: 2008 Month: 6 X-DOI: 10.1057/kmrp.2008.3 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:2:p:164-165 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945157_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rodney L Buckwalter Author-X-Name-First: Rodney L Author-X-Name-Last: Buckwalter Title: Trust and distrust in organizations: dilemmas and approaches Journal: Knowledge Management Research & Practice Pages: 166-168 Issue: 2 Volume: 6 Year: 2008 Month: 6 X-DOI: 10.1057/kmrp.2008.4 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:2:p:166-168 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945158_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Brent McKenzie Author-X-Name-First: Brent Author-X-Name-Last: McKenzie Title: Customer relationship management and customer recovery and retention: the case of the 407 express toll route Abstract: Highway 407, henceforth 407ETR, is North America's first solely fully electronic toll road, and runs east/west, north of the greater Toronto area, in southern Ontario, Canada (http://www.407etr.com). To date, although the highway itself has proved to be very successful, in terms of increased usage, and traffic flow, the processes around the administration, complaint handling, and billing of customers have experienced considerable difficulties. This seems to be in spite of the publicly stated communications on the development and implementation of new information systems, and ISO standards (http://www.407etr.com). As background to this research, the focus of this study is to review and compare the case of 407ETR within the context of recent knowledge management literature and how information systems, specifically customer relationship management, impact upon two of the key metrics in the area of customer service and customer loyalty; customer recovery and retention. Journal: Knowledge Management Research & Practice Pages: 155-163 Issue: 2 Volume: 6 Year: 2008 Month: 6 X-DOI: 10.1057/kmrp.2008.5 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:2:p:155-163 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945159_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 103-104 Issue: 2 Volume: 6 Year: 2008 Month: 6 X-DOI: 10.1057/kmrp.2008.6 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:2:p:103-104 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945026_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ilan Oshri Author-X-Name-First: Ilan Author-X-Name-Last: Oshri Author-Name: Shan L Pan Author-X-Name-First: Shan L Author-X-Name-Last: Pan Author-Name: Sue Newell Author-X-Name-First: Sue Author-X-Name-Last: Newell Title: Trade-offs between knowledge exploitation and exploration activities Abstract: This paper explores trade-offs between knowledge exploitation and exploration activities. The study of exploitation and exploration activities is not new; however, rarely has past research perceived exploitation and exploration activities as two edges of one continuum. Furthermore, little evidence has been reported as to the actual trade-offs that firms face when launching either exploration or exploitation activities. This paper sets about filling this gap by addressing the following question: To what extent does an investment in one exploitation activity hinder the development of an exploration activity within the firm? A new process innovation targeting the exploitation of the firm's internal capabilities through an extensive component reuse and reconfiguration program is studied and the implications for inter-related exploration activities, such as the development of engineers' expertise is examined. To reveal the trade-offs between exploration and exploitation activities, both changes within and between these exploitation and exploration activities, over time, are studied. Based on data drawn from an in-depth study of several product development project teams in one high-tech company, we conclude that by investing in exploitation activities, a firm may limit some specific exploration activities. Journal: Knowledge Management Research & Practice Pages: 10-23 Issue: 1 Volume: 3 Year: 2005 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500042 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500042 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:1:p:10-23 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945027_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Antonia Arnaert Author-X-Name-First: Antonia Author-X-Name-Last: Arnaert Author-Name: Lucas Delesie Author-X-Name-First: Lucas Author-X-Name-Last: Delesie Title: Information visualisation: a holistic tool to discover knowledge. Case study – what video-telephone care? What elderly? Abstract: Today all parties within the health-care system demand more information and evidence to take more efficient and pinpointed management decisions. Their goal is a better patient and patient-care management. This paper presents an information visualisation approach to discover knowledge for the management of tele-home care for the elderly using the video-telephone: what type of elderly need what type of video-telephone interventions? This document focuses on the synthesis aspects of data mining with a view to knowledge discovery: the global, holistic, synthesis approach. More specifically, it summarises visually the relationships among the types of video-telephony care, among the segments of elderly, and between the types of interventions and the segments of elderly simultaneously. The graphical display allows delineating areas that group elderly with a similar/dissimilar video-telephony care profile. Information visualisation is a promising approach to provide insight into large multidimensional data sets. It fosters knowledge discovery. Journal: Knowledge Management Research & Practice Pages: 3-9 Issue: 1 Volume: 3 Year: 2005 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500045 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500045 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:1:p:3-9 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945028_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marcus Spies Author-X-Name-First: Marcus Author-X-Name-Last: Spies Author-Name: Andrew J Clayton Author-X-Name-First: Andrew J Author-X-Name-Last: Clayton Author-Name: Masoud Noormohammadian Author-X-Name-First: Masoud Author-X-Name-Last: Noormohammadian Title: Knowledge management in a decentralized global financial services provider: a case study with Allianz Group Abstract: We first introduce the overall approach to knowledge management taken by Allianz Group. We then present two specific solution approaches within Allianz Group. The first approach is focused on knowledge sharing across different lines of businesses and various organizational entities within Allianz. The approach is implemented through the new organizational role of centers of competence. The second approach is focused on improvements of knowledge-workers day-to-day tasks involving document and expert search from various information sources. Here, we report the setup and the results from a pilot study. The aim was to evaluate the implications of different search and retrieval tools on workflow within a representative everyday business environment. Different available information resources with their corresponding security infrastructure were taken into account. The pilot implementation was accompanied by an empirical survey on usage characteristics and usability experiences by the participating knowledge workers. Journal: Knowledge Management Research & Practice Pages: 24-36 Issue: 1 Volume: 3 Year: 2005 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500046 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500046 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:1:p:24-36 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945029_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Francis Bacon's praise: Knowledge, the source of power Journal: Knowledge Management Research & Practice Pages: 45-46 Issue: 1 Volume: 3 Year: 2005 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500048 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500048 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:1:p:45-46 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945030_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-2 Issue: 1 Volume: 3 Year: 2005 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500049 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500049 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:1:p:1-2 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945031_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rob Sharkie Author-X-Name-First: Rob Author-X-Name-Last: Sharkie Title: Precariousness under the new psychological contract: the effect on trust and the willingness to converse and share knowledge Abstract: This paper argues that the traditional employment relationship based on long-term commitment and reciprocity has been replaced by one which incorporates a high level of precariousness and that individuals form perceptions of the trust they have in the organisation based on their view of the psychological contract. This paper develops a model of these perceptions and develops six propositions about an individual's level of trust in the organisation, management and fellow workers and their belief that their expectations will be progressively met and that they will be compensated in the long term for their contribution. These perceptions and the six propositions developed in the paper have profound ramifications for the willingness of individuals to converse and potentially to share their knowledge with others for the benefit of the organisation, because high levels of trust will be needed before individuals will be predisposed to start to converse and exhibit a willingness to share their knowledge. Journal: Knowledge Management Research & Practice Pages: 37-44 Issue: 1 Volume: 3 Year: 2005 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500051 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500051 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:1:p:37-44 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1866444_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Li Zhao Author-X-Name-First: Li Author-X-Name-Last: Zhao Author-Name: Brian Detlor Author-X-Name-First: Brian Author-X-Name-Last: Detlor Title: Towards a contingency model of knowledge sharing: interaction between social capital and social exchange theories Abstract: This paper develops a contingency model to examine whether the impact of costs and benefits (derived from social exchange theory) are contingent upon factors related to the social context, such as norms and generalized trust (derived from social capital theory) in virtual communities. In general, the results suggest that costs negatively affected one’s intention to share knowledge, whereas benefits positively affect one’s intention to share knowledge. Particularly, while the effort of knowledge sharing has a direct effect on one’s intention to share knowledge, the effect of loss of knowledge power is contingent upon pro-sharing norms. While two intrinsic benefits (enjoyment in helping others and social affiliation) have direct effects on one’s intention to share knowledge, the impact of the extrinsic benefit (i.e., online status seeking) is contingent upon prosharing norms. Generalized trust has also the potential to moderate the impact of online status seeking on one’s intention to share knowledge. Journal: Knowledge Management Research & Practice Pages: 197-209 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1866444 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1866444 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:197-209 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1801362_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andrejs Čirjevskis Author-X-Name-First: Andrejs Author-X-Name-Last: Čirjevskis Title: Managing competence-based synergy in acquisition processes: empirical evidence from the ICT and global cosmetic industries Abstract: This paper aims to test the ARCTIC framework to assess the prerequisites of competence-based synergy in the acquisition process. To reach this aim, the following research question has been considered: How should core competences be evaluated as sources of synergy in an acquisition? In answering the question, the author researched the latest theoretical findings on the antecedents of synergy in the merger and acquisition process. Based on an in-depth literature review, an ARCTIC framework was developed and tested. The author selected three case studies to test the methodology empirically, namely, the recent Microsoft acquisition of LinkedIn completed at the end of 2016, L’Oréal’s Body Shop acquisition in 2006 and divestiture in 2017, and the recent acquisition of The Body Shop by Natura Cosméticos. The research identified three steps for exploring whether core competence transfer in an acquisition process is an important source of synergy. Journal: Knowledge Management Research & Practice Pages: 41-50 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1801362 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1801362 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:41-50 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1788429_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Harri Laihonen Author-X-Name-First: Harri Author-X-Name-Last: Laihonen Author-Name: Petra Kokko Author-X-Name-First: Petra Author-X-Name-Last: Kokko Title: Knowledge management and hybridity of institutional logics in public sector Abstract: This article analyses national policies, strategies, and programmes formulating knowledge management as a factor of national-level competitiveness. The article analyses a project, which aims to develop a service operator responsible for collecting and co-ordinating well-being data on the Finnish population. We present an in-depth analysis of an almost ten-year period in Finland, which is one of the leading societies in terms of public sector efficiency and governance. The article calls for a major shift in perspective and shows how hybridity of institutional logics significantly guides the perception of knowledge management, the measures taken and the development and selection of concrete methods and tools in knowledge management. We see the essence of public sector knowledge management in a combination of national-level knowledge governance and processes, where public institutions, private organisations and third-sector actors create, store and utilise a shared information base to convert knowledge into action in their everyday operations. Journal: Knowledge Management Research & Practice Pages: 14-28 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1788429 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1788429 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:14-28 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1796543_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hsi-Peng Lu Author-X-Name-First: Hsi-Peng Author-X-Name-Last: Lu Author-Name: Intan Dzikria Author-X-Name-First: Intan Author-X-Name-Last: Dzikria Title: The role of intellectual capital and social capital on the intention to use MOOC Abstract: This study aims to investigate the role of dimensions in intellectual and social capital to intention to use Massive Open Online Course (MOOC). A mixed methodology was performed to analyse before and after usage to 203 data collected in Taiwan. The findings show that intellectual capital is the strongest determinant of intention to use, followed by social capital. Before using MOOC, learners expected relational dimension, cognitive dimension, and cognitive presence to influence social capital. However, relational dimension is the only factor that positively influences social capital after MOOC usage. Strong teaching presence was found to influence intellectual capital, along with structural dimension and cognitive presence. Interestingly, social capital, as believed as the creator of intellectual capital, does not act the influencer. This study suggested that MOOCs should have features that can retain relational and cognitive experience, which may affect positively to users’ intention to use and retention. Journal: Knowledge Management Research & Practice Pages: 29-40 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1796543 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1796543 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:29-40 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1832870_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Louise Evans Author-X-Name-First: Louise Author-X-Name-Last: Evans Author-Name: Nina Evans Author-X-Name-First: Nina Author-X-Name-Last: Evans Author-Name: Andrej Miklosik Author-X-Name-First: Andrej Author-X-Name-Last: Miklosik Title: Consequences of ineffective information and knowledge management (IKM) in hospitals: junior doctors’ perspectives Abstract: Information and knowledge represent important organisational assets. In healthcare environments, patient wellbeing depends on effective management of these assets. This paper describes junior doctors’ perspectives of adverse consequences of ineffective information and knowledge management (IKM) practices. The research for this phenomenological study consisted of semi-structured interviews with ten junior doctors in public hospitals in Adelaide, South Australia. The reasons for ineffective IKM include limited access to information, inadequate clinical handover, inappropriate use of information systems, and incomplete documentation. Adverse medical events resulting from ineffective IKM practices include medication errors, delays in patient care or discharge, poor post-discharge care, confidentiality breaches, acting against patient wishes, disability or even death. Junior doctors regard health information systems and access to electronic patient medical records as important for improving IKM. Behaviour of staff often results in ineffective IKM and the paper suggests that an IKM-focused culture should be driven by hospital management. Journal: Knowledge Management Research & Practice Pages: 65-76 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1832870 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1832870 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:65-76 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1833690_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andrés Salas-Vallina Author-X-Name-First: Andrés Author-X-Name-Last: Salas-Vallina Author-Name: María Dolores Moreno-Luzón Author-X-Name-First: María Dolores Author-X-Name-Last: Moreno-Luzón Author-Name: María Gil-Marqués Author-X-Name-First: María Author-X-Name-Last: Gil-Marqués Title: From individual to team ambidexterity: the moderating role of collaborative behavior and international experience Abstract: The present study examines whether individual ambidexterity affects students’ team ambidexterity. In addition, the moderating role of collaborative behaviour and international experience is examined in the relationship between individual and team ambidexterity. Companies need ambidextrous teams and, therefore, student training becomes fundamental to develop them for the future. Our research understands ambidexterity as a behavioural capability, and it focuses on university students at individual level and groups of students at team level as our target audience. A sample of 168 students on management degrees at Spanish universities was used to test the proposed model. Individual ambidexterity was seen to have a positive effect on team ambidexterity, and both collaborative behaviour and international experience increased the effect of individual ambidexterity on group ambidexterity. This suggests that universities and business schools can play an important role in developing ambidexterity, creating a context in which teams develop ambidextrous capabilities. Journal: Knowledge Management Research & Practice Pages: 77-91 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1833690 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1833690 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:77-91 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1848365_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Giovanni Schiuma Author-X-Name-First: Giovanni Author-X-Name-Last: Schiuma Author-Name: Satish Kumar Author-X-Name-First: Satish Author-X-Name-Last: Kumar Author-Name: Riya Sureka Author-X-Name-First: Riya Author-X-Name-Last: Sureka Author-Name: Rohit Joshi Author-X-Name-First: Rohit Author-X-Name-Last: Joshi Title: Research constituents and authorship patterns in the Knowledge Management Research and Practice: a bibliometric analysis Abstract: Knowledge Management Research and Practice (KMRP) is a reputed international journal in the field of knowledge management. Motivated by the stature of the journal, this study aims to analyse the journal’s impact, prominent themes, and frequently contributing authors and their affiliated institutions and countries using bibliometric analysis. Network analysis is used to observe the trends in collaboration in the journal. Bibliographic coupling analysis grouped the journal’s publications into four different groups with the objective of identifying the leading trends and the evolution of the journal. The study uses the Scopus database to extract the bibliographic data of the journal along with VOSviewer and Gephi software for graphical visualisation of the bibliographic data. Journal: Knowledge Management Research & Practice Pages: 129-145 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1848365 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1848365 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:129-145 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1843984_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ritu Singh Author-X-Name-First: Ritu Author-X-Name-Last: Singh Author-Name: Parikshit Charan Author-X-Name-First: Parikshit Author-X-Name-Last: Charan Author-Name: Manojit Chattopadhyay Author-X-Name-First: Manojit Author-X-Name-Last: Chattopadhyay Title: Relational capabilities and performance: examining the moderation-mediation effect of organisation structures and dynamic capability Abstract: This study examines how organisations’ relational capabilities are associated with dynamic capability and performance in the context of emerging economies. Further, it examines how organisation structures moderate the effect of relational capabilities on dynamic capability development. The proposed framework is tested using structural equation modelling to survey data from 220 Indian firms. The findings suggest that firms with strong relationships with their customers and strategic partners will have better access to knowledge resources, which positively influences their dynamic capability and organisational performance. Further, it finds that centralised or formalised organisation structures decrease the effectiveness of firms’ relational capabilities. Lastly, the study uncovered that the association between firm performance and relational capabilities is mediated by dynamic capability. This study advances extant research by examining the underlying mechanism between relational capabilities and performance and first to test the contingent impact of different organisation structures on dynamic capability development through relational capabilities. Journal: Knowledge Management Research & Practice Pages: 92-106 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1843984 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1843984 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:92-106 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1860663_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ahmet Demir Author-X-Name-First: Ahmet Author-X-Name-Last: Demir Author-Name: Taylan Budur Author-X-Name-First: Taylan Author-X-Name-Last: Budur Author-Name: Hiwa M. Omer Author-X-Name-First: Hiwa M. Author-X-Name-Last: Omer Author-Name: Almas Heshmati Author-X-Name-First: Almas Author-X-Name-Last: Heshmati Title: Links between knowledge management and organisational sustainability: does the ISO 9001 certification have an effect? Abstract: This study’s aim is investigating the impacts of the determinants of knowledge management on organisational sustainability. It investigates the differences in performance among ISO 9001 certified and non-certified firms. The study uses data collected from 156 employees of various private firms in the Kurdistan Region of Iraq. It uses the partial least squares method to test the hypothesised model and the independent samples t-test toelaborate on the differences between ISO 9001 certified and non-certified firms. The results show that knowledge storage plays a key role in knowledge generation, sharing, and utilisation. It is also observed that knowledge management has a significant impact on organisational sustainability. Firms in the Kurdistan Region of Iraq fail to generate management knowledge due to their weak document storage capacities. This paper discusses the theoretical and practical implications of their weak document storage capacities and makes some suggestions for improving this situation. Journal: Knowledge Management Research & Practice Pages: 183-196 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1860663 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1860663 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:183-196 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1843985_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sayed Muhammad Fawad Sharif Author-X-Name-First: Sayed Muhammad Author-X-Name-Last: Fawad Sharif Author-Name: Yang Naiding Author-X-Name-First: Yang Author-X-Name-Last: Naiding Author-Name: Atiq Ur Rehman Author-X-Name-First: Atiq Author-X-Name-Last: Ur Rehman Author-Name: Umar Farooq Sahibzada Author-X-Name-First: Umar Farooq Author-X-Name-Last: Sahibzada Author-Name: Fouzia Kanwal Author-X-Name-First: Fouzia Author-X-Name-Last: Kanwal Title: From partners’ learning intent to knowledge leakage: the role of contract and trust Abstract: Alliances are levers to achieve learning and competitiveness, however, with some unintended consequences – knowledge leakage. The present study examines how partner learning intent (PLI), trust, and contract completeness affect knowledge leakage in the Chinese construction industry. Data have been collected from 333 personnel of 22 construction firms of China and analysed through SPSS 23 and PROCESS Macro 3.1. Results show that PLI is positive, whereas trust and contract completeness are negatively related to knowledge leakage. However, the results don’t establish the moderation effect of trust and contract completeness on the relationship between PLI and knowledge leakage. This research study contributes to transaction cost economics theory by acknowledging PLI as a threat and the knowledge leakage as cost of transaction. To knowledge-based view this study reports the direct and negative effects of trust and contract completeness on focal firm’s knowledge leakage ultimately contributing to firms’ Knowledge Management. Journal: Knowledge Management Research & Practice Pages: 107-118 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1843985 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1843985 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:107-118 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1787802_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Umar Farooq Sahibzada Author-X-Name-First: Umar Farooq Author-X-Name-Last: Sahibzada Author-Name: Cai Jianfeng Author-X-Name-First: Cai Author-X-Name-Last: Jianfeng Author-Name: Khawaja Fawad Latif Author-X-Name-First: Khawaja Fawad Author-X-Name-Last: Latif Author-Name: Syed Asim Shah Author-X-Name-First: Syed Asim Author-X-Name-Last: Shah Author-Name: Hassam Farooq Sahibzada Author-X-Name-First: Hassam Farooq Author-X-Name-Last: Sahibzada Title: Refuelling knowledge management processes towards organisational performance: mediating role of creative organisational learning Abstract: Constructed upon Knowledge-Based View (KBV), this research investigates the interrelationship of trust, organisational climate, Knowledge Management (KM) processes, and Organisational Performance (OP). This research further examines the intervening function of Creative Organisational Learning (COL) in an association among KM processes and OP. This research used a sample frame of 536 academic and administrative staff from research-based higher education institutes (HEI’s) of China. The associations were confirmed via Smart PLS 3.2.8. The outcomes discovered that trust and organisational climate have a substantial influence on KM processes. The outcomes also reveal a direct significant impact of KM processes on OP and indirectly via COL. This unique research not only empirically examines the interface of KM enablers (trust, organisational climate), KM processes, and performance of HEI’s but also enlighten visions into the present KBV literature by instantaneous investigation of the mediating role of COL. Journal: Knowledge Management Research & Practice Pages: 1-13 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1787802 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1787802 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:1-13 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1855087_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Vicente Romero de Ávila Serrano Author-X-Name-First: Vicente Author-X-Name-Last: Romero de Ávila Serrano Title: Dynamics and distribution of the knowledge economy in contemporary crisis (2000–2015) in the Madrid city-region Abstract: Over the last three decades, the rise and growth of knowledge-based economies have become central to the economic development of global and local economies. However, the 2008 crisis and the subsequent major economic restructuring process requires that we re-build our understanding of the knowledge economy (KE). Based on the foundations of recent agglomeration economies, the article discusses the relation between the knowledge economies and the spatial reconfiguration of regions and economic restructuring during a period of expansion (2000–2007) and a period of recession (2007–2015) using the case of the Madrid city-region. The article finds that: (1) the KE in metropolitan regions is anchored in a multicore network composed of a large or first-rank city and some medium-sized or second-rank cities; (2) employment in the KE is more resilient to a crisis period than other industries; (3) second-rank cities respond better than first-rank cities to a recession; (4) the city’s hierarchy profile (first- or second-rank) influences the KE’s sectorial composition; (5) the KE locates in relation to a complex combination of agglomeration economies, functions, amenities, and proximity to the metropolitan core. Finally, results also suggest that localisation economies and the cities’ economic functions are important for the KE concentration and specialisation. Journal: Knowledge Management Research & Practice Pages: 146-164 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1855087 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1855087 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:146-164 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1855088_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nina Kejzlarova Author-X-Name-First: Nina Author-X-Name-Last: Kejzlarova Author-Name: Ludmila Mladkova Author-X-Name-First: Ludmila Author-X-Name-Last: Mladkova Title: Student stories as source of knowledge for decision-making – mix method study from the university Abstract: The paper discusses the results of the mixed-method study on the influence of stories on individual decision-making in the university environment. Seeing the research gap and the scarcity of empirical papers on the topic of the role of stories in decision-making, we initiated the study on how stories influence students’ decisions in the course and teacher selection process. A literature review preceding the study led us to three hypotheses. The research was executed as a mixed-method study. The quantitative part of the study answers questions if and how stories influence decision-making and works with three hypotheses. The qualitative part of the study provides information on why this happens. The study results discussed in this paper indicate that schoolmates’ stories are an important resource for students’ decision-making. Students prefer face-to-face sharing of stories and do not intentionally hide important aspects of the story though sometimes make it more attractive. Journal: Knowledge Management Research & Practice Pages: 165-182 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1855088 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1855088 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:165-182 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1848363_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ana-Maria Hojbota Author-X-Name-First: Ana-Maria Author-X-Name-Last: Hojbota Author-Name: Andrei Rusu Author-X-Name-First: Andrei Author-X-Name-Last: Rusu Author-Name: Petru Lucian Curseu Author-X-Name-First: Petru Lucian Author-X-Name-Last: Curseu Author-Name: Ticu Constantin Author-X-Name-First: Ticu Author-X-Name-Last: Constantin Title: Membership change and group cognitive complexity: the moderating role of normative interventions Abstract: In this experimental study, we tested main and interaction effects of membership change and normative interventions aimed at increasing collaboration and participation on cognitive decline in groups. Three hundred participants were randomly assigned in one of the four types of groups (N = 75), based on crossing the independent variables, each with two conditions: membership change (most active member vs. least active member leaves the group) and normative interventions for achieving consensus (presence vs. absence of normative interventions). The results show that normative interventions reduce cognitive decline evaluated as the decrease in groups’ cognitive complexity, with groups that received normative interventions actually having a cognitive gain. Membership change did not have a significant effect on cognitive decline. In addition, results show that normative interventions attenuate the cognitive decline in the case of most active member’s departure. The results have important implications for group adaptation after membership loss. Journal: Knowledge Management Research & Practice Pages: 119-128 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1848363 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1848363 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:119-128 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1829516_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Anderson Galvão Author-X-Name-First: Anderson Author-X-Name-Last: Galvão Author-Name: Carla Mascarenhas Author-X-Name-First: Carla Author-X-Name-Last: Mascarenhas Author-Name: Carla Marques Author-X-Name-First: Carla Author-X-Name-Last: Marques Title: Knowledge spillovers between universities and companies of low-density territories Abstract: This work aimed to examine and compare the role of three universities, inserted in low-density territories, in the co-creation of knowledge as well as the mechanisms used in its transfer to the business sector. Interviews were conducted with individuals in charge of innovation in the rectories of three Portuguese universities in low-density regions, as well as the heads of these organisations’ Industrial Liaison Offices. All three universities have strong links to the business community. This exchange also includes cost-sharing since the vast majority of research carried out in partnerships depends on funding from both National and European Community funds. The relations established between universities and companies are clearly a source of economic development in the regions, as companies lack the human or financial resources to develop innovative solutions. This study contributes to the existing empirical knowledge about how universities in low-density areas promote knowledge spillovers through research projects involving the business community. Journal: Knowledge Management Research & Practice Pages: 51-64 Issue: 1 Volume: 21 Year: 2023 Month: 01 X-DOI: 10.1080/14778238.2020.1829516 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1829516 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:1:p:51-64 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1489358_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Göran Roos Author-X-Name-First: Göran Author-X-Name-Last: Roos Title: Resource deployment system implications of migrating the firm into a digital value creation paradigm Abstract: This article uses the intellectual capital-based view of the firm, to draw conclusions about both the change in relative importance of resources and the change in relative influence of transformations in the firm’s resource transformation system when introducing digital technologies.The methodology is a synthesis of research conducted on the implications of digital technologies for the firm’s value creation, through a review of the literature, combined with two case studies.The findings are that when introducing digital technologies, firms will migrate towards a value network logic. There will also be an increasing value creating influence of transformations into and out of the organisational resource category, and there will be an increase in the number of possible revenue streams that can be created.A clear practical implication for managers from this increased complexity is the need to simulate potential new resource deployment systems to verify their effectiveness before implementing them. Journal: Knowledge Management Research & Practice Pages: 281-291 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1489358 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1489358 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:281-291 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1471327_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kwangho Jung Author-X-Name-First: Kwangho Author-X-Name-Last: Jung Author-Name: Seung-Hee Lee Author-X-Name-First: Seung-Hee Author-X-Name-Last: Lee Author-Name: Jane E Workman Author-X-Name-First: Jane E Author-X-Name-Last: Workman Title: Exploring a relationship between creativity and public service motivation Abstract: This study, relying on seemingly unrelated regression(SUR) model, tests whether or how public service motivation(PSM) is related to creativity. Creativity may be related to public motivations including attraction to public interest, civic duty, and sacrifice. These PSM subfactors involve the propensity for risk-taking to solve common problems and public issues. This study compares how male and female Korean and US college students differ in PSM and creativity and shows that PSM significantly affects creativity. Country differences rather than gender differences had a more significant effect on the relationship between PSM and creativity. A systematic investigation is needed of the relationship between PSM and creativity considering cultural differences and educational systems across various countries. Further study is also required to collect panel data to identify a causal impact of PSM on creativity. Journal: Knowledge Management Research & Practice Pages: 292-304 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1471327 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1471327 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:292-304 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1471328_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: JinHyo Joseph Yun Author-X-Name-First: JinHyo Joseph Author-X-Name-Last: Yun Author-Name: Xiaofei Zhao Author-X-Name-First: Xiaofei Author-X-Name-Last: Zhao Author-Name: Sung Deuk Hahm Author-X-Name-First: Sung Deuk Author-X-Name-Last: Hahm Title: Harnessing the value of open innovation: change in the moderating role of absorptive capability Abstract: We answered to the research questions as follows. Has there been any change in the moderating effects of research and development (R&D) between open innovation (OI) and firms’ performance of small and medium enterprises (SMEs) in the South Korean manufacturing sector since the global financial crisis in 2007. And, if so, how about the changes? First, with the increase in OI of SMEs in the South Korean manufacturing sector, their performance moved in an inverted U-shaped curve in 2005, and 2014 altogether. Second, the R&D investment by SMEs in the South Korean manufacturing sector had a net effect on their performance in 2005, and 2014 altogether. Third, the R&D investment by SMEs in the South Korean manufacturing had accelerated the effect of OI on their performance in 2005. But, the R&D investment by SMEs in the South Korean manufacturing sector failed to moderate the effect of OI on their performance in 2014. Journal: Knowledge Management Research & Practice Pages: 305-314 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1471328 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1471328 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:305-314 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1471329_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Boong Kee Choi Author-X-Name-First: Boong Kee Author-X-Name-Last: Choi Author-Name: Woon-Dong Yeo Author-X-Name-First: Woon-Dong Author-X-Name-Last: Yeo Author-Name: DongKyu Won Author-X-Name-First: DongKyu Author-X-Name-Last: Won Title: The implication of ANT (Actor-Network-Theory) methodology for R&D policy in open innovation paradigm Abstract: Based on Actor-Network-Theory (ANT), this articles aims to analyse the origins and development of graphene R&D policies in Korea. At first, we have investigated the formation and variation of various actors through the application of the four steps of “translation” of ANT which is process of an actor aggregation: problematisation, interessement, enrolment, and mobilisation. Furthermore, we select three latent variables which represent the hybrid of networks, just like, media attention, government investment, and R&D achievements and look at the interaction of them with Partial Least Squares Structural Equation Modeling. In conclusion, this study presents a new research methodology that simulates ANT in connection with actual model construction and provides interesting implications that the media public sphere needs to be diversified and discussion of obstacles to rebel against the graphene network needs to be abundant. Journal: Knowledge Management Research & Practice Pages: 315-326 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1471329 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1471329 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:315-326 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1471377_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Maxat Kassen Author-X-Name-First: Maxat Author-X-Name-Last: Kassen Title: Open data and its intermediaries: a cross-country perspective on participatory movement among independent developers Abstract: The open government movement as a socioeconomic phenomenon is experiencing a fundamental shift in its development due to the recent diffusion of various independent open data-driven startups all over the world. The promotion of the projects through various professional developers’ networks is the most promising way to advance the concept, first of all, as a participatory movement, yet it is the least studied in related academic and professional literature. The growing collaborative trends among local enthusiasts, coders, computer experts and even technically savvy citizens around open data phenomena, whose obscure yet, as it turned out, really important proxy support plays a crucial role in launching such data-driven initiatives, is one of the areas of study that is ripe for investigation. In this respect, the invisible mechanism of collaboration and networking among independent developers, which is presumably conducive for the development of related projects, is of special interest in this research. Journal: Knowledge Management Research & Practice Pages: 327-342 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1471377 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1471377 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:327-342 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1474165_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ali Tizkar Sadabadi Author-X-Name-First: Ali Author-X-Name-Last: Tizkar Sadabadi Author-Name: Azizah Abdul Manaf Author-X-Name-First: Azizah Author-X-Name-Last: Abdul Manaf Title: IKML approach to integrating knowledge management and learning for software project management Abstract: The problem of learning in software project management (SPM) is attributed to the complex nature of related processes that entail both practical and theoretical knowledge. Practical learning is addressed in knowledge management (KM), while theoretical learning is debated in education. In this article, an integrated approach to KM and learning (IKML) that exploits the advantages of both KM and educational approaches is introduced to contribute to effective learning in SPM. The study first tailors the socialization, externalisation, combination, internalisation (SECI) model of KM and subsequently integrates a learning-based model into it. This article presents a conceptual framework actualising the IKML approach. Next, a hypermodel based on the conceptual framework is built and empirically evaluated to obtain evidence for its effectiveness in an individual setting. To this end, a controlled experiment is conducted that demonstrates a statistically significant change in the means of experimental groups regarding learning effect gain. Journal: Knowledge Management Research & Practice Pages: 343-355 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1474165 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1474165 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:343-355 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1493365_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Menike Atapattu Author-X-Name-First: Menike Author-X-Name-Last: Atapattu Title: High performance work practices and knowledge workers’ propensity for knowledge management processes Abstract: Many knowledge management (KM) initiatives adopted by organisations have failed as a result of knowledge workers (KWs) being reluctant to engage in the requisite processes for achieving successful KM outcomes. Internal work practices have been found to be a crucial antecedent for engaging KWs in these KM processes. This empirical paper addresses the problem of how High Performance Work Practices (HPWPs) can facilitate effective engagement of KWs in KM processes. A research model is developed to show the effects of five HPWPs (teamwork, reward system, learning and development, performance management and employee empowerment) on KM propensity. The empirical survey is carried out among 198 KWs in Sri Lankan knowledge-based organisations The results showed that the selected HPWP practices are significant predictors of KWs propensity for KM processes except performance management. The paper concludes that implementation of those HPWP by knowledge-based organisations is one of the critical antecedents of KM success. Journal: Knowledge Management Research & Practice Pages: 356-365 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1493365 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1493365 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:356-365 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1493366_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chih-Wei Wang Author-X-Name-First: Chih-Wei Author-X-Name-Last: Wang Author-Name: Yuhsuan Chang Author-X-Name-First: Yuhsuan Author-X-Name-Last: Chang Title: Perfectionists do not like to share knowledge? Investigating the relationship between perfectionism and knowledge sharing and testing the moderation effect of coaching Abstract: The purpose of this study was to examine the relationship between perfectionism and knowledge sharing by using a structural equation modelling analysis, and the perception of coaching style was tested as a moderator. The results revealed that high personal standards and concern over mistakes, which are aspects of perfectionism, significantly relate to knowledge-sharing attitude and intention. Furthermore, managers’ coaching styles affect the relationship between perfectionism and knowledge sharing. For employees who fear making mistakes, a high level of managerial coaching can promote knowledge-sharing intention and attitude among employees. However, for perfectionistic employees who set high standards for self-performance, a high level of managerial coaching diminishes their knowledge-sharing intention. Researchers have suggested that different coaching styles are preferred according to employees’ personalities. The results of this study offer insights for implementing appropriate management interventions and provide directions for human resource managers, employees, and related professionals to promote knowledge sharing in organisations. Journal: Knowledge Management Research & Practice Pages: 366-375 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1493366 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1493366 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:366-375 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1493367_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Bongsun Kim Author-X-Name-First: Bongsun Author-X-Name-Last: Kim Author-Name: Eonsoo Kim Author-X-Name-First: Eonsoo Author-X-Name-Last: Kim Author-Name: YoungKyu Kim Author-X-Name-First: YoungKyu Author-X-Name-Last: Kim Author-Name: Jae Young Cho Author-X-Name-First: Jae Young Author-X-Name-Last: Cho Title: Where to find innovative ideas: interdependence-building mechanisms and boundary-spanning exploration Abstract: The primary issue in innovation is not lack of ideas. Organisations abound with them inside and out. The challenge is to understand how firms can systematically and consistently recognise and exploit new knowledge. This paper, in the context of boundary-spanning exploration, suggests a theoretical framework to describe how organisations recognise opportunities and exploit knowledge to foster innovation. Specifically, we suggest that successful internal and external boundary-spanning must overcome the intended or unintended indifference to internal or external ideas that result from the strong pull of local search. We propose that crossing organisational and technological boundaries to achieve explorative innovations requires different types of interdependence-building mechanisms. We also suggest that promoting both types of boundary-spanning can eventually lead to radical exploration. Journal: Knowledge Management Research & Practice Pages: 376-387 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1493367 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1493367 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:376-387 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1493368_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Valeriu Frunzaru Author-X-Name-First: Valeriu Author-X-Name-Last: Frunzaru Author-Name: Elena - Mădălina Vătămănescu Author-X-Name-First: Elena - Mădălina Author-X-Name-Last: Vătămănescu Author-Name: Patrizia Gazzola Author-X-Name-First: Patrizia Author-X-Name-Last: Gazzola Author-Name: Ettore Bolisani Author-X-Name-First: Ettore Author-X-Name-Last: Bolisani Title: Challenges to higher education in the knowledge economy: anti-intellectualism, materialism and employability Abstract: In knowledge-based societies, the importance of higher education in facilitating employability is generally recognised. For universities, a key challenge is how to identify the proper balance of specific knowledge (ie, the knowledge specifically needed for a particular task) and generic knowledge (ie, general skills and capabilities) that are conducive to employability. Today, universities face the challenge of anti-intellectualism, a negative attitude towards the “life of the mind”, characterised by a relatively low level of interest theoretical content and critical and analytic thinking. Relying on a questionnaire-based survey of 945 students, the paper discusses the influence of three employability factors on students’ anti-intellectualism in college and the subsequent impact on their overall satisfaction with college education. The findings show that students’ value of college-provided soft skills is low, raising the issue of the substantive impact of anti-intellectualism on their work integration and employability in the context of the knowledge economy. Journal: Knowledge Management Research & Practice Pages: 388-401 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1493368 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1493368 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:388-401 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1496564_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Serdan Aydin Author-X-Name-First: Serdan Author-X-Name-Last: Aydin Author-Name: Manu Dube Author-X-Name-First: Manu Author-X-Name-Last: Dube Title: Knowledge management, innovation, and competitive advantage: is the relationship in the eye of the beholder? Abstract: As countries like Turkey rapidly develop their technology sectors, there is significant interest in whether knowledge management (KM) can help companies gain competitive advantages. However, individual perceptions as to the effectiveness of KM or information systems, which ultimately determine company-wide usage, may vary by individual preferences, as well as by tasks and department. This study compares a sample of 61 survey responses from 61 firms operating in Turkey, to an auxiliary sample of 34 responses from a single firm. The populations of the responses for the two surveys were statistically the same. Furthermore, the responses in the auxiliary survey provided similar relationships between the regression factors as the cross-company responses. This suggests a potential reinterpretation of cross-company survey results, and furthermore that KM and information technology measures for firms could be treated as distributions instead of single values. Perceptions also varied by employee turnover and workforce size. Journal: Knowledge Management Research & Practice Pages: 402-413 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1496564 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1496564 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:402-413 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1496570_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Noorliza Karia Author-X-Name-First: Noorliza Author-X-Name-Last: Karia Title: Knowledge resources, technology resources and competitive advantage of logistics service providers Abstract: In the era of “Industry 4.0”, knowledge resources are the most essential sources to achieve sustainable competitive advantage. Yet, little empirical work exists to clarify how competitive advantage is attained through knowledge resources. Little or no research, so far, to understand how logistics service providers (LSPs) can obtain cost advantages through technology and knowledge resources. This study investigates the role of knowledge resources as a crucial factor in the relationship between technology resources and competitive advantage of LSPs. Survey data of 122 LSPs in Malaysia is used to analyse the proposed relationship. The results confirm that knowledge resources positively affect cost advantages and mediate, significantly, the relationship between technology resources and cost advantages, hence the first to justify theory-driven empirical evidence. LSPs have to appreciate high-level of both technology resources and knowledge resources to realise a firm’s cost advantages towards moving in the digital and technological evolution and development. Journal: Knowledge Management Research & Practice Pages: 414-426 Issue: 3 Volume: 16 Year: 2018 Month: 7 X-DOI: 10.1080/14778238.2018.1496570 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1496570 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:3:p:414-426 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945392_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sonja D Radenković Author-X-Name-First: Sonja D Author-X-Name-Last: Radenković Author-Name: Vladan Devedžić Author-X-Name-First: Vladan Author-X-Name-Last: Devedžić Author-Name: Jelena Jovanović Author-X-Name-First: Jelena Author-X-Name-Last: Jovanović Author-Name: Zoran Jeremic Author-X-Name-First: Zoran Author-X-Name-Last: Jeremic Title: Content and knowledge provision service – a way to build intellectual capital in learning organizations Abstract: This paper presents the concept and the implementation of the Content and/or Knowledge Provision (CKP) service. The service is developed as a part of research within Intelligent Learning Extended Organization, an 7th Framework Program for R&D project in the area of technology-enhanced learning. The project aimed at enhancing cross-organizational Learning and Knowledge Building (LKB) practices at workplaces, leading to continuous growth of organization’s intellectual capital. By using the CKP service, employees can upload different kinds of knowledge assets into a knowledge repository, annotate them and (re-)discover relevant ones by performing semantic search over the knowledge repository. Hence, the service effectively serves as a content and knowledge-sharing facility and semantic search engine within a learning organization. Furthermore, CKP enables collaborative manipulation and annotation of knowledge assets in the repository, thus supporting all three components of intellectual capital. Journal: Knowledge Management Research & Practice Pages: 297-309 Issue: 3 Volume: 12 Year: 2014 Month: 8 X-DOI: 10.1057/kmrp.2013.55 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.55 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:3:p:297-309 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945393_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Miriam Delgado-Verde Author-X-Name-First: Miriam Author-X-Name-Last: Delgado-Verde Author-Name: Javier Amores-Salvadó Author-X-Name-First: Javier Author-X-Name-Last: Amores-Salvadó Author-Name: Gregorio Martín-de Castro Author-X-Name-First: Gregorio Author-X-Name-Last: Martín-de Castro Author-Name: José Emilio Navas-López Author-X-Name-First: José Emilio Author-X-Name-Last: Navas-López Title: Green intellectual capital and environmental product innovation: the mediating role of green social capital Abstract: Although the importance of intellectual capital has already been highlighted in the management literature, few articles have focused on the importance of its green counterpart, green intellectual capital. Nowadays, when environmental concerns cannot be ignored by firms, it is therefore time to explore the role of green intellectual capital in environmental improvement. For that reason, our research aims to explore the relationships between green intellectual capital components and the environmental performance of the firms. In particular, we try to show the importance of green organizational and social capital in the development of environmental product innovations, which are vital to the development and implementation of environmental strategies since, as scholars have pointed out, they generate some of the greatest environmental impacts. The empirical results show that green organizational capital has an indirect impact on environmental product innovation through green social capital, meaning that the latter is a significant mediator of that relationship, and at the same time emphasizing that informal relationships play a key role in the improvement of the environmental performance of the firm and, more specifically, in the development of environmental product innovations. Journal: Knowledge Management Research & Practice Pages: 261-275 Issue: 3 Volume: 12 Year: 2014 Month: 8 X-DOI: 10.1057/kmrp.2014.1 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:3:p:261-275 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945394_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eduardo Bueno Author-X-Name-First: Eduardo Author-X-Name-Last: Bueno Author-Name: M Paz Salmador Author-X-Name-First: M Paz Author-X-Name-Last: Salmador Author-Name: Mónica Longo-Somoza Author-X-Name-First: Mónica Author-X-Name-Last: Longo-Somoza Title: Advances in the identification and measurement of Intellectual Capital and future developments in the Intellectual Capital research agenda: experience of the Intellectus Model and proposal of a synthetic index Abstract: Nowadays knowledge has become a key asset for firms in order to build a sustainable competitive advantage. The environment changes quickly and knowledge, and therefore the management of the Intellectual Capital (IC) of the firm, is a critical factor to take advantage of the opportunities. Despite relevant efforts in the field, the emphasis on its study is relatively new. The work is challenging because of the nature of intangible assets based on knowledge and the derived problems involved in their identification and strategic assessment. This paper focuses on experience of the Intellectus Model, analysing the main results obtained during the past 9 years and related to more than 50 applications in different kinds of organization. As a result, a gap between theory and practice is identified and discussed, as well as the main guidelines for the presentation of IC reporting and the proposal of a synthetic index that summarize the main variables which compose different forms of capital. Journal: Knowledge Management Research & Practice Pages: 339-349 Issue: 3 Volume: 12 Year: 2014 Month: 8 X-DOI: 10.1057/kmrp.2014.11 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.11 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:3:p:339-349 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945395_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gregorio Martín-de Castro Author-X-Name-First: Gregorio Author-X-Name-Last: Martín-de Castro Title: Intellectual capital and the firm: some remaining questions and prospects Abstract: From the publication of seminal works in the 1990s until now, a great deal of theoretical proposals and empirical evidence has been published on intellectual capital (IC) and the firm. Nevertheless, several problems remain as important impediments to the advancement and consolidation of an ‘Intellectual Capital-based View of the Firm’. Most of these issues have to do with the conceptualization and typology of IC, its measurement, and the limitations of the most common statistical methods. This article highlights the most important of these issues as well as some possible directions for future development. Journal: Knowledge Management Research & Practice Pages: 239-245 Issue: 3 Volume: 12 Year: 2014 Month: 8 X-DOI: 10.1057/kmrp.2014.13 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.13 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:3:p:239-245 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945396_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ricardo V Costa Author-X-Name-First: Ricardo V Author-X-Name-Last: Costa Author-Name: Carlos Fernández-Jardon Fernández Author-X-Name-First: Carlos Author-X-Name-Last: Fernández-Jardon Fernández Author-Name: Pedro Figueroa Dorrego Author-X-Name-First: Pedro Author-X-Name-Last: Figueroa Dorrego Title: Critical elements for product innovation at Portuguese innovative SMEs: an intellectual capital perspective Abstract: The general purpose of this research is to study interaction effects between intangible assets and product innovation. More specifically, the authors build on the intellectual capital-based view of the firm and new product development perspectives to analyse which intellectual capital elements affect product innovation performance at innovative small and medium enterprises (SMEs) from Portugal, and what are their interdependencies, if any, in that process. The findings confirm that intellectual capital does influence product innovation performance at Portuguese innovative SMEs. However, not all intellectual capital elements that were identified for the purpose of this research show such a relevant effect. In fact, only three elements, coming, respectively, from human, relational and structural capital, effectively reveal a significant impact on product innovation performance. Those are ‘Commitment to the Product Innovation Process’, ‘Vertical Relationships’ and ‘Product Innovation Management and Strategy’. In addition, only structural capital elements exhibit a significant direct impact on product innovation success. Human capital and relational capital elements affect product innovation indirectly, through their interaction with structural capital. Our findings contribute to a better understanding of the impact of intellectual capital elements on product innovation at SMEs, providing more evidence on which to build an intellectual capital-based view of corporate phenomena. Journal: Knowledge Management Research & Practice Pages: 322-338 Issue: 3 Volume: 12 Year: 2014 Month: 8 X-DOI: 10.1057/kmrp.2014.15 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.15 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:3:p:322-338 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945397_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andrés Barreneche García Author-X-Name-First: Andrés Barreneche Author-X-Name-Last: García Author-Name: Ahmed Bounfour Author-X-Name-First: Ahmed Author-X-Name-Last: Bounfour Title: Knowledge asset similarity and business relational capital gains: evidence from European manufacturing firms Abstract: This paper leverages the concept of absorptive capacity to explore whether similar configurations of intellectual capital (IC) are associated with the performance of relational capital in firms. It proposes a novel implementation of graph theory to analyse similarities in knowledge assets. We use Community Innovation Survey data to examine 5813 manufacturing firms in 13 business sectors and 13 European countries. While firms rely on external relations to compensate for a lack of internal assets, we find that a company’s propensity to cooperate in innovation is associated with its own IC profile. In particular, firms with common knowledge assets are more likely to benefit from business relational capital. The main contribution of this study lies in a holistic approach to understanding how similarities in knowledge assets are linked to gains in business relational capital. Journal: Knowledge Management Research & Practice Pages: 246-260 Issue: 3 Volume: 12 Year: 2014 Month: 8 X-DOI: 10.1057/kmrp.2014.2 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:3:p:246-260 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945398_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gilberto Olavarrieta Treviño Author-X-Name-First: Gilberto Olavarrieta Author-X-Name-Last: Treviño Author-Name: Francisco Javier Carrillo Gamboa Author-X-Name-First: Francisco Javier Carrillo Author-X-Name-Last: Gamboa Title: Intelligence capital: a capability maturity model for a software development centre Abstract: Knowledge assets have become relevant to every organization and society since they are the most valuable product and production means in the knowledge economy. But measuring intangible assets still remains a challenge. The emerging knowledge-based view is still far from being a widely accepted theory. Researchers in this field are faced with knowledge-based value dynamics, changing environments and uncertainty. Knowledge assets are embedded capabilities in individuals, organizations or societies. This research is focused on the design of artifacts that enhance Intelligence Capital. Intelligence, understood in a comprehensive manner, is a knowledge asset that leverages adaptive capabilities through information gathering, sense-making and adaptation. From this approach, developing Intelligence Capital means to increase adaptive capabilities to make better decisions supported on internal and external knowledge. The purpose of this research is to apply the Intelligence Capital framework to a Technology Development Centre at the Tecnologico de Monterrey. It is expected that through this intervention, Intelligence Capital capabilities of this Centre can be assessed and managed. This model is an innovating proposal that deals with Capital Systems, adaptive capabilities and complexity. Journal: Knowledge Management Research & Practice Pages: 289-296 Issue: 3 Volume: 12 Year: 2014 Month: 8 X-DOI: 10.1057/kmrp.2014.5 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:3:p:289-296 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945399_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Isabel Díez-Vial Author-X-Name-First: Isabel Author-X-Name-Last: Díez-Vial Author-Name: Ángeles Montoro-Sánchez Author-X-Name-First: Ángeles Author-X-Name-Last: Montoro-Sánchez Title: Social capital as a driver of local knowledge exchange: a social network analysis Abstract: The objective of this paper is to take an in-depth look, from a network perspective, at the role that social capital plays in improving knowledge exchange between organizations. To do this, we consider the three dimensions of social capital: the structural dimension, as measured by the position of firms bridging structural holes; the relational dimension, as gauged by the level of trust and friendship in each relationship; and the cognitive dimension, as estimated by the presence of a shared culture. We also evaluate the level of organizational and human capital present in terms of the firms in the network. Empirical evidence has been gathered from the Madrid Science Park in Spain by applying the social network analysis methodology. The results show that the three dimensions of social capital play a significant role in increasing knowledge exchange in this network, while human and organizational capital differences are only significant for a sub-sample. Journal: Knowledge Management Research & Practice Pages: 276-288 Issue: 3 Volume: 12 Year: 2014 Month: 8 X-DOI: 10.1057/kmrp.2014.7 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:3:p:276-288 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945400_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Miriam Delgado-Verde Author-X-Name-First: Miriam Author-X-Name-Last: Delgado-Verde Author-Name: Javier Amores-Salvadó Author-X-Name-First: Javier Author-X-Name-Last: Amores-Salvadó Author-Name: Gregorio Martín-de Castro Author-X-Name-First: Gregorio Author-X-Name-Last: Martín-de Castro Author-Name: José Emilio Navas-López Author-X-Name-First: José Author-X-Name-Last: Emilio Navas-López Title: Erratum: Green intellectual capital and environmental product innovation: the mediating role of green social capital Journal: Knowledge Management Research & Practice Pages: 350-350 Issue: 3 Volume: 12 Year: 2014 Month: 8 X-DOI: 10.1057/kmrp.2014.8 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:3:p:350-350 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945401_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Juan-Gabriel Cegarra-Navarro Author-X-Name-First: Juan-Gabriel Author-X-Name-Last: Cegarra-Navarro Author-Name: Daniel Jiménez-Jiménez Author-X-Name-First: Daniel Author-X-Name-Last: Jiménez-Jiménez Author-Name: Juan-Ramón Fernández-Gil Author-X-Name-First: Juan-Ramón Author-X-Name-Last: Fernández-Gil Title: Improving customer capital through relationship memory at a commercial bank in Spain Abstract: The Spanish bank industry is facing its worst crisis in the last 50 years and thousands of jobs have been lost. As a result, Spanish banks that took rescue packages are trying to find innovative ways to improve customer capital. Relationship memory (RM) is a shared memory that develops idiosyncratic routines in the form of encoded formal and informal procedures and scripts for how parties have learned to do things. The main purpose of this paper is to investigate the extent to which RM facilitates customer capital in a bank specialising in property lending, which was brought to its knees when the Spanish property bubble burst. This paper examines the relative importance and significance of an ‘RM’ as a bridge between ‘exploration’ and ‘exploitation’ processes and the effects on the creation of ‘customer capital’ through an empirical investigation of 219 banking employees. The results are then calculated using structural equation modelling. This leads to the main conclusion that the development of an ‘RM’ is unlikely without it being fostered by the transformation of new knowledge and it therefore requires empowerment by its learning factors. Journal: Knowledge Management Research & Practice Pages: 310-321 Issue: 3 Volume: 12 Year: 2014 Month: 8 X-DOI: 10.1057/kmrp.2014.9 File-URL: http://hdl.handle.net/10.1057/kmrp.2014.9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:3:p:310-321 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1903349_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Iman Baradari Author-X-Name-First: Iman Author-X-Name-Last: Baradari Author-Name: Maryam Shoar Author-X-Name-First: Maryam Author-X-Name-Last: Shoar Author-Name: Navid Nezafati Author-X-Name-First: Navid Author-X-Name-Last: Nezafati Title: Defining the relationship between IT Service management and knowledge management: towards improved performance Abstract: Regarding the continuous changes in Information Technologies and the necessity for managing them, IT service management (ITSM) should be enriched with knowledge management (KM) to align with the requirements of the digital era. The aim of this research is to identify the relationship between ITSM and KM in order to set up a foundation for designing an integrated ITSM–KM model. Unlike the previous endeavours that only considered the general relationship between ITSM and KM, we focus on the relationship between processes and activities of them in detail. We applied fuzzy cognitive map (FCM) to identify the relationships in both process and activity levels. Also, we specified the key performance indicators of ITSM processes which will be improved in response to this integration using FAHP technique. The results of this research indicate that the efficiency and effectiveness of ITSM processes will increase when they are integrated with KM activities. Journal: Knowledge Management Research & Practice Pages: 384-396 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2021.1903349 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1903349 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:384-396 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1897486_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sanja Pekovic Author-X-Name-First: Sanja Author-X-Name-Last: Pekovic Author-Name: Amira Bouziri Author-X-Name-First: Amira Author-X-Name-Last: Bouziri Title: Overcoming obstacles to innovation: can environmental management practices help? Abstract: Whereas the previous research on environmental management practices explores their relationship with innovation performance, this paper investigates whether those practices can help firms to overcome obstacles to innovation. More precisely, the purpose of this article is to empirically investigate the relationship between environmental management practices and three types of innovation obstacles: cost, knowledge and market obstacles. By using three databases on a sample of French manufacturing firms, our findings demonstrate that the adoption of environmental management practices significantly reduces cost and knowledge obstacles to innovation but has no significant effect on market obstacles. Therefore, this study advances research on innovation performance improvement by unveiling that the adoption of environmental management practices can serve as a mechanism for breaking through innovation obstacles. Journal: Knowledge Management Research & Practice Pages: 345-360 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2021.1897486 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1897486 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:345-360 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1939173_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Supriya Kumar Ghatak Author-X-Name-First: Supriya Kumar Author-X-Name-Last: Ghatak Author-Name: Biswajit Mahanty Author-X-Name-First: Biswajit Author-X-Name-Last: Mahanty Title: Impact of knowledge growth and team composition on the co-located software project performance Abstract: This paper presents a conceptual model that measures the knowledge growth and team-composition impact on the performance of a co-located software project. Inspiration for the development of the conceptual model is obtained from previous literature and focus-group-discussions. The model is validated with the help of the data obtained from two co-located software modules. A set of team-composition scenarios for different team knowledge-processing-abilities and team-seniority ratios are used to evaluate and compare the effect of the proposed model on a co-located team performance. The performance is measured in terms of total costs, extent of faulty-work and rework cost. It has been found that teams comprising of medium level of experience and medium-to-high knowledge-processing-ability provide good compromising solutions with lower total costs, less faulty-work and less cost of rework. The proposed model may act as a decision-support tool to the co-located software project managers during team composition in order to improve performance. Journal: Knowledge Management Research & Practice Pages: 397-411 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2021.1939173 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1939173 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:397-411 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1794993_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Harri Laihonen Author-X-Name-First: Harri Author-X-Name-Last: Laihonen Author-Name: Jukka Huhtamäki Author-X-Name-First: Jukka Author-X-Name-Last: Huhtamäki Title: Organisational hybridity and fluidity: deriving new strategies for dynamic knowledge management Abstract: This article discusses the dynamics of knowledge management in the specific contexts of hybridity and organisational fluidity. The aim is to recognise areas in which knowledge management theory and practice need to be rethought and subsequently develop a new kind of strategic thinking. The article argues that dominant knowledge management approaches see and analyse the world from the perspective of an individual organisation, which hinders the development of new approaches. We consider that knowledge-based value creation takes place “betwixt and between” organisations and that we need new ways of conceptualising the phenomenon. Hence, we suggest that hybridity-oriented and individualistic knowledge strategies serve as mental models that could broaden the scope of knowledge management by offering a new type of interpretation framework for understanding and analysing how knowledge can be turned into value. Journal: Knowledge Management Research & Practice Pages: 216-228 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2020.1794993 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1794993 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:216-228 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1919573_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Md Imtiaz Mostafiz Author-X-Name-First: Md Imtiaz Author-X-Name-Last: Mostafiz Author-Name: Murali Sambasivan Author-X-Name-First: Murali Author-X-Name-Last: Sambasivan Author-Name: See-Kwong Goh Author-X-Name-First: See-Kwong Author-X-Name-Last: Goh Author-Name: Paiman Ahmad Author-X-Name-First: Paiman Author-X-Name-Last: Ahmad Title: Configuring foreign market knowledge and opportunity recognition capabilities to predict the performance of export-manufacturing firms Abstract: Export-manufacturing firms survive and ultimately succeed when they can accumulate, harvest,and utilise foreign knowledge to better marshal the capabilities to recognise opportunities. Prior studies are replete with a single solution by combining foreign market knowledge (FMK) and firm performance. A shift from contingent theory to the configurational approach suggests that there are multiple solutions available to achieve intended outcomes. Based on the equifinality assumption, we configure FMK in conjunction with opportunity recognition capabilities to predict performance. In total, 382 export-manufacturing firms were investigated by employing fuzzy-set qualitative comparative analysis (fsQCA) and necessity analysis of QCA (NCA). Salient findings suggest that young firms achieve superior performance from foreign business and institutional knowledge by enhancing opportunity exploration capability, whereas mature firms succeed from internationalisation knowledge and nurturing opportunity exploitation capability. The study is one of which that contributes to the methodology by introducing fsQCA and NCA in the knowledge management literature. Journal: Knowledge Management Research & Practice Pages: 316-330 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2021.1919573 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1919573 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:316-330 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1910585_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mehdi Darban Author-X-Name-First: Mehdi Author-X-Name-Last: Darban Author-Name: Minsun Kim Author-X-Name-First: Minsun Author-X-Name-Last: Kim Author-Name: Wan Khairuzzaman Wan Ismail Author-X-Name-First: Wan Khairuzzaman Author-X-Name-Last: Wan Ismail Title: Social network strategies and innovative performance: formation and interplay of latent ties Abstract: Prior research found that re-activating latent ties (relationships lost for an extended period) can create substantial value. The present study examines previously unanswered research questions: how latent ties are formed and how their interplay with strong ties impacts individuals’ innovative performance. We applied hierarchical linear modelling to field data collected from R&D scientists and their managers in a large multinational high-tech firm in a longitudinal study. Our results suggest that a high level of network similarity and a lengthy social tie positively affect latent ties’ formation. The results also indicate that having additional reconnectable latent ties can increase individuals’ innovative performance. Yet, the latent ties become a lesser source of social capital for innovation when strong ties are abundant. Therefore, our findings offer insights into the tie formation process and when people’s latent relationships can be predicted to be beneficial for innovation. Journal: Knowledge Management Research & Practice Pages: 372-383 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2021.1910585 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1910585 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:372-383 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1908863_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Aurora Martínez-Martínez Author-X-Name-First: Aurora Author-X-Name-Last: Martínez-Martínez Author-Name: Juan Gabriel Cegarra Navarro Author-X-Name-First: Juan Gabriel Author-X-Name-Last: Cegarra Navarro Author-Name: Ettore Bolisani Author-X-Name-First: Ettore Author-X-Name-Last: Bolisani Title: Resolving internal environmental barriers with KM practices Abstract: This investigation focusses on the environment of socialisation needed to mitigate internal environmental knowledge barriers. The research instrument is a questionnaire distributed to 87 Spanish Knowledge-Intensive Business Services (commonly known as KIBS). Within the SME (small and medium-sized enterprise) sector, KIBS are playing an increasingly important role due to the reliance these types of businesses have on company founders and their professional knowledge about service and business operations. The results show that both the direct and indirect effects of socialisation on environmental performance caused by environmental knowledge barriers are statistically significant. The findings therefore pave the way to dealing with sustainable development and overcoming difficult environmental barriers, such as resistance to change or lack of financial resources, through knowledge socialisation. The findings also complement organisational theories of management by providing a clearer definition of environmental knowledge and guidance for managers. Journal: Knowledge Management Research & Practice Pages: 331-344 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2021.1908863 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1908863 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:331-344 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1780966_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Fauzia Jabeen Author-X-Name-First: Fauzia Author-X-Name-Last: Jabeen Author-Name: Taghreed Al Dari Author-X-Name-First: Taghreed Author-X-Name-Last: Al Dari Title: A framework for integrating knowledge management benefits in the UAE organisations Abstract: Many organisations have implemented initiatives to promote knowledge management (KM), some efforts were unsuccessful because the expected benefits of KM were not cultivated. Therefore, research has highlighted that a clear understanding of KM benefit (KMB) is crucial because it provides a guide to knowledge efforts. Knowledge management, technology, and globalisation are the key drivers to deliver the organisational strategy required to transfer to a knowledge-based economy. The study analysed the relationship between knowledge management benefits and knowledge management capabilities, human resources practices that enhance knowledge sharing, and organisational learning. It was found that knowledge management capabilities, intrinsic motivation, and organisational learning were useful in positively improving KMB. Also, organisational learning had a mediating effect between knowledge management capabilities, extrinsic motivation, intrinsic motivation, ability-enhancing human resources practices, and KMB. The study proposes a framework for integrating knowledge management benefits (KMB) and makes an essential contribution to the KMB literature. Journal: Knowledge Management Research & Practice Pages: 277-291 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2020.1780966 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1780966 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:277-291 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1895686_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andrea Cajková Author-X-Name-First: Andrea Author-X-Name-Last: Cajková Author-Name: Nadežda Jankelová Author-X-Name-First: Nadežda Author-X-Name-Last: Jankelová Author-Name: Dušan Masár Author-X-Name-First: Dušan Author-X-Name-Last: Masár Title: Knowledge management as a tool for increasing the efficiency of municipality management in Slovakia Abstract: Knowledge management is a key element of any prosperous organisation. Under local government conditions, modern management trends are applied slowly and gradually. The aim of this article is to identify the current state of knowledge management as an instrument for increasing efficiency of municipality management in Slovakia. Focus is on the analysis of perception, application, and barriers of knowledge management. These issues are investigated on theoretical and practical level, with collection of data by the questionnaire method in selected municipalities in Slovakia. The result is that in the self-governments systematic knowledge management is still weak. Attention to this area of management is growing and various benefits have been declared, but there is a certain lack of knowledge in terms such as knowledge, information, data, etc., more precisely confusion with other concepts. There is a lack of emphasis on the sharing of knowledge while technological understanding of this concept is dominating. Journal: Knowledge Management Research & Practice Pages: 292-302 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2021.1895686 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1895686 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:292-302 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1785346_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: David Tarn Author-X-Name-First: David Author-X-Name-Last: Tarn Author-Name: David Yen Author-X-Name-First: David Author-X-Name-Last: Yen Title: Task characteristics and knowledge management performance: model development and scale construction Abstract: Knowledge management (KM) plays a critical role in management academia, yet relatively few articles endeavour to study the outcome of KM – knowledge management performance indicators (KMPI). After a thorough review, this study concludes five shortcomings from the prior literature. To overcome such shortcomings, this study employs the focus/breadth/content-process dimensions originating from Contingency Perspective to conduct an exploratory case study, develop a KMPI model, accordingly conduct an empirical survey, and employ statistical techniques to examine model reliability and validity. This study constructs the KMPI model with eight constructs: knowledge profundity, replication, dissemination, extension, diversity, expansion, convergence, and creation. The empirical evidence of the 30-item scale indicates that the scale presents good reliability, construct validity, and high criterion validity. The model and the scale provide new insights to the practical and academic efforts in KM performance issues. Journal: Knowledge Management Research & Practice Pages: 259-276 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2020.1785346 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1785346 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:259-276 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1884010_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andrea Gardeazabal Author-X-Name-First: Andrea Author-X-Name-Last: Gardeazabal Author-Name: Tobias Lunt Author-X-Name-First: Tobias Author-X-Name-Last: Lunt Author-Name: Molly M. Jahn Author-X-Name-First: Molly M. Author-X-Name-Last: Jahn Author-Name: Nele Verhulst Author-X-Name-First: Nele Author-X-Name-Last: Verhulst Author-Name: Jon Hellin Author-X-Name-First: Jon Author-X-Name-Last: Hellin Author-Name: Bram Govaerts Author-X-Name-First: Bram Author-X-Name-Last: Govaerts Title: Knowledge management for innovation in agri-food systems: a conceptual framework Abstract: Knowledge is a critical enabling factor for healthy agri-food innovation systems (AIS). AIS and related knowledge management (KM) frameworks face significant implementation challenges. We review applications of KM to AIS, the current state of the art and shortcomings and present a new KM framework, Agricultural Knowledge Management for Innovation (AKM4I). Previous agricultural KM frameworks do not integrate innovation pragmatically, use linear, reductionist, top-down pathways to innovation, and do not explicitly incorporate issues of power, politics, ownership, and trust when combining scientific and local knowledge across multiple stakeholders. The AKM4I framework addresses systemic interactions favouring innovation outcomes by formalising flows and management of information and knowledge between diverse sets of stakeholders; and explicitly considering previously unresolved practical and relational barriers aiming to facilitate more equitable, rapidly evolving, and actionable knowledge generation and management for innovation and transformational change. An agricultural case study serves as an example of the implementation of AKM4I. Journal: Knowledge Management Research & Practice Pages: 303-315 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2021.1884010 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1884010 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:303-315 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1882891_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Styliani Xanthopoulou Author-X-Name-First: Styliani Author-X-Name-Last: Xanthopoulou Author-Name: Eftychia Kessopoulou Author-X-Name-First: Eftychia Author-X-Name-Last: Kessopoulou Author-Name: George Tsiotras Author-X-Name-First: George Author-X-Name-Last: Tsiotras Title: KM tools alignment with KM processes: the case study of the Greek public sector Abstract: This paper reports an investigation into the alignment of Knowledge Management (KM) tools with KM processes under the Common Assessment Framework (CAF) implementation. An exploratory case study was conducted to address this purpose by employing literature review methods, focus groups, observation, and document analysis. From the data analysis, we found that in each KM process, both technological and non-technological KM tools were used. However, there were limitations regarding the number of public organisations and the study in the Greek context, which could be addressed with further research that enhances generalisability within different public organisations globally. In summary, the study provides: a) a novel theoretical insight in combining KM tools with KM processes in the public sector, and b) a practical “roadmap” of KM for public sector executives. Journal: Knowledge Management Research & Practice Pages: 361-371 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2021.1882891 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1882891 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:361-371 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1794992_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Seyed Mohammad Sadegh Khaksar Author-X-Name-First: Seyed Mohammad Sadegh Author-X-Name-Last: Khaksar Author-Name: Mei-Tai Chu Author-X-Name-First: Mei-Tai Author-X-Name-Last: Chu Author-Name: Sophia Rozario Author-X-Name-First: Sophia Author-X-Name-Last: Rozario Author-Name: Bret Slade Author-X-Name-First: Bret Author-X-Name-Last: Slade Title: Knowledge-based dynamic capabilities and knowledge worker productivity in professional service firms The moderating role of organisational culture Abstract: This study investigates the relationships between two factors in knowledge management: knowledge-based dynamic capabilities and knowledge worker productivity. The study examines the moderating effect of organizational culture (i.e. adaptability, consistency, involvement and mission) on the relationship between the factors. We collected a unique survey data from 303 respondents from 41 research institutes and R&D centres in Australia and tested the model using structural equation modelling. The results suggest that all three knowledge-based dynamic capabilities can enhance perceived knowledge worker productivity, but knowledge acquisition capability has a stronger correlation with knowledge worker productivity. We also found significant moderating impacts of traits of organizational culture on several relationships. The model has significant implications for management and demonstrates that strengthening knowledge capabilities and understanding the influence of organizational culture will enhance the response of professional service firms to environmental complexities. Further implications for management include the increased utilisation of capacity to create and develop new knowledge, combine internal and external knowledge, and enhance knowledge worker productivity. Journal: Knowledge Management Research & Practice Pages: 241-258 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2020.1794992 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1794992 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:241-258 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1808542_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gregorio Martín-de Castro Author-X-Name-First: Gregorio Author-X-Name-Last: Martín-de Castro Author-Name: Jaime J. González-Masip Author-X-Name-First: Jaime J. Author-X-Name-Last: González-Masip Author-Name: José Fernández-Menéndez Author-X-Name-First: José Author-X-Name-Last: Fernández-Menéndez Title: The role of corporate environmental commitment and STP on technological talent recruitment in service firms Abstract: In the era of “war for talent” companies should develop effective mechanisms to attract and retain talented workers. In this research, we study how two complimentary company’s mechanisms –firms belonging science and technology parks and corporate environmental commitment –can improve talent recruitment in the field of R&D. Then, a longitudinal study has been carried out from the Spanish Panel of Technological Innovation database (PITEC). Our empirical results show positive individual effects of both firm’s belonging to a science and technology park, as well as corporate environmental practices on technological talent recruitment. Nevertheless, results show an unexpected substitutive effect of both variables on technological talent recruitment. Journal: Knowledge Management Research & Practice Pages: 412-425 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2020.1808542 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1808542 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:412-425 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1785348_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John N. Walsh Author-X-Name-First: John N. Author-X-Name-Last: Walsh Author-Name: John Lannon Author-X-Name-First: John Author-X-Name-Last: Lannon Title: Dynamic knowledge management strategy development in international non-governmental organisations Abstract: Knowledge management strategies are important for firms’ competitive positioning. This paper examines how knowledge management codification and personalisation strategies are developed in response to environmental and organisational dynamics in an international non-governmental organisation. A longitudinal case study of the organisation’s strategic reformulation of its KM strategy over a 2.5 period is drawn upon. The research examines how pressures in the firm’s operating environment led to the organisation identifying the need to leverage the value of local contextual knowledge. Subsequent reformulation required the organisation to change its strategic mix of codification and personalisation over time. Although efforts were focused on increasing personalisation, developments were supported through codification demonstrating a symbiotic, mutually supporting relationship between the strategies. The strategic reformulation involved processes of reflection, repackaging and support activities. Journal: Knowledge Management Research & Practice Pages: 229-240 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2020.1785348 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1785348 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:229-240 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1851616_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Krishna Venkitachalam Author-X-Name-First: Krishna Author-X-Name-Last: Venkitachalam Author-Name: L. S. Ganesh Author-X-Name-First: L. S. Author-X-Name-Last: Ganesh Author-Name: Jan Löwstedt Author-X-Name-First: Jan Author-X-Name-Last: Löwstedt Title: Relevance and importance of KM dynamics – a primer for future research directions Journal: Knowledge Management Research & Practice Pages: 211-215 Issue: 2 Volume: 21 Year: 2023 Month: 03 X-DOI: 10.1080/14778238.2020.1851616 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1851616 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:2:p:211-215 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945032_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John Kidd Author-X-Name-First: John Author-X-Name-Last: Kidd Title: Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions Journal: Knowledge Management Research & Practice Pages: 117-119 Issue: 2 Volume: 3 Year: 2005 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500047 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500047 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:2:p:117-119 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945033_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Elayne Coakes Author-X-Name-First: Elayne Author-X-Name-Last: Coakes Author-Name: Anton Bradburn Author-X-Name-First: Anton Author-X-Name-Last: Bradburn Title: What is the value of intellectual capital? Abstract: What are the best sources from which to draw evidence about intellectual capital (IC) and its value to organisations? This paper attempts to answer this question looking first to the literature for approaches to valuing intellectual capital, but finding that many methods have limitations. From reviewing the literature, the researchers turned to knowledge management practitioners in an attempt to reveal how organisations value their intellectual capital in practice and found that for the most part (in the organisations studied) that they did not. Drawing on the evidence from interviews with practitioners the paper highlights a gap between the IC accounting models elaborated in the literature and operational practices. The paper concludes that there is an absence of linking mechanisms between knowledge management and intellectual capital and that this may be located in the differences between valuing and measuring and the importance of these two processes to the discrete constituencies involved. Journal: Knowledge Management Research & Practice Pages: 60-68 Issue: 2 Volume: 3 Year: 2005 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500050 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500050 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:2:p:60-68 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945034_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: J P Brown Author-X-Name-First: J P Author-X-Name-Last: Brown Author-Name: Anne P Massey Author-X-Name-First: Anne P Author-X-Name-Last: Massey Author-Name: Elizabeth Boling Author-X-Name-First: Elizabeth Author-X-Name-Last: Boling Title: Evaluation of knowledge management systems: Insights from the study of a technical support knowledge base Abstract: While many organizations today are investing in knowledge management (KM) systems, they often have difficulty measuring value. This may be partially attributed to the fact that some benefits are intangible and various organizational stakeholder groups evaluate success differently. Rather than suggesting a whole new perspective is required, we believe that the evaluation of KM systems sits well within current paradigms.Our study is set in the context of an online technical support knowledge base (KB). The purpose of this paper is to not specifically evaluate the KB, but rather to provide a deeper understanding of evaluation practices. Using an action research method, we examine the areas of evaluation of most interest to various stakeholders, when and why approaches are deployed, and what techniques are most practical relative to organizational constraints and culture. We offer several insights and themes that may guide and assist organizations and practitioners as they undertake evaluation efforts. Journal: Knowledge Management Research & Practice Pages: 49-59 Issue: 2 Volume: 3 Year: 2005 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500054 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500054 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:2:p:49-59 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945035_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jonathan H Klein Author-X-Name-First: Jonathan H Author-X-Name-Last: Klein Author-Name: N A D Connell Author-X-Name-First: N A D Author-X-Name-Last: Connell Author-Name: Edgar Meyer Author-X-Name-First: Edgar Author-X-Name-Last: Meyer Title: Knowledge characteristics of communities of practice Abstract: This paper proposes a typology of communities of practice based on their knowledge characteristics. The structure of a community of practice, in terms of knowledge, may tend to the stratified or to the egalitarian. The predominant knowledge activity of the community may be sharing or nurturing. This produces four classes of community of practice. The paper identifies and discusses examples of these classes. It is argued that the class to which a community belongs tends to determine the rapidity with which knowledge within the community evolves and the degree of pluralism, as opposed to homogeneity, that the knowledge exhibits. The paper concludes by discussing some of the implications of the typology for knowledge management practice. Journal: Knowledge Management Research & Practice Pages: 106-114 Issue: 2 Volume: 3 Year: 2005 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500055 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500055 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:2:p:106-114 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945036_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hans Berends Author-X-Name-First: Hans Author-X-Name-Last: Berends Title: Exploring knowledge sharing: moves, problem solving and justification Abstract: The importance of knowledge sharing for modern organizations is widely acknowledged. However, we know little about the micro-processes of knowledge sharing and its contribution to the work practices of organization members. In order to open the black box of knowledge sharing, two field studies were undertaken within industrial research organizations. Informed by speech act theory and the interpretation of research work as problem solving, the empirical studies yielded taxonomies of knowledge sharing moves and the effects of knowledge sharing. Taken together, these taxonomies show the heterogeneity of the process and value of knowledge sharing. Furthermore, the paper contributes to the nascent study of the justification of organizational knowledge by showing the different roles of moves in the development of justified solutions. Finally, the paper discusses the facilitation of the different types of knowledge sharing. Journal: Knowledge Management Research & Practice Pages: 97-105 Issue: 2 Volume: 3 Year: 2005 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500056 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500056 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:2:p:97-105 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945037_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Francesco Ciabuschi Author-X-Name-First: Francesco Author-X-Name-Last: Ciabuschi Title: On IT systems and knowledge sharing in MNCs: a lesson from Siemens AG Abstract: This explorative case study aims at shedding light on the utilization of a specific Intranet-based knowledge-sharing platform, the ShareNet. This system is part of a €1bn investment campaign to transform Siemens into an e-driven company, and it is an important example of system enabling knowledge sharing between local subsidiaries within large multinationals. By investigating how such company-wide system is structured and employed a theoretical model and three propositions about IT contribution to intra-firm knowledge sharing are formulated. Findings lead to the conclusion that, on one hand, IT systems represent an efficient mechanism for knowledge duplication through imitation between units with similar capabilities and, on the other, as a trigger for direct interaction resulting in knowledge development through joint problem solving between units having complementary capabilities. Journal: Knowledge Management Research & Practice Pages: 87-96 Issue: 2 Volume: 3 Year: 2005 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500057 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500057 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:2:p:87-96 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945038_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Antti-Jussi Tahvanainen Author-X-Name-First: Antti-Jussi Author-X-Name-Last: Tahvanainen Author-Name: Raine Hermans Author-X-Name-First: Raine Author-X-Name-Last: Hermans Title: Funding intellectual-capital-abundant technology development: empirical evidence from the Finnish biotechnology business Abstract: This study takes an interdisciplinary approach to answering the questions of whether and how the intellectual capital (IC) of a company is related to its financial structure. To this end, we consecutively apply factor and regression analyses on a sample of 65 small and medium-sized Finnish biotechnology companies. Based on the results, we find that firms with a well-balanced IC base finance their operations to a larger extent with retained earnings and debt while companies with less well-balanced IC bases revert to other sources of financing, for example, external equity. Utilizing the conventional pecking order theory as a theoretical backdrop on one hand and recent results from its empirical research on the other, we present two alternative rationales behind deviating capital structure choices made by companies with dissimilar IC bases. Journal: Knowledge Management Research & Practice Pages: 69-86 Issue: 2 Volume: 3 Year: 2005 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500058 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500058 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:2:p:69-86 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945039_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: The shadows of reality: Plato's doctrine of ideas Journal: Knowledge Management Research & Practice Pages: 115-116 Issue: 2 Volume: 3 Year: 2005 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500059 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500059 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:2:p:115-116 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945040_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Reviewers 2004 Journal: Knowledge Management Research & Practice Pages: 120-121 Issue: 2 Volume: 3 Year: 2005 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500060 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500060 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:2:p:120-121 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945041_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 47-48 Issue: 2 Volume: 3 Year: 2005 Month: 5 X-DOI: 10.1057/palgrave.kmrp.8500062 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500062 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:2:p:47-48 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945138_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Helen Hasan Author-X-Name-First: Helen Author-X-Name-Last: Hasan Title: Back to the future for KM: the case for sensible organisation Abstract: There are many times in our brave new web-based world that we seem to have lost the art of making common sense decisions and judgements. The current organisational environment begs an agenda for knowledge management that rediscovers values from the past, fulfilling the promise of ‘sensible organisation’. In research over the past 8 years, a great team of colleagues and I have explored various factors that contribute to the creation of intellectual, social and emotional capital in enterprises and communities, reinforcing our position that most innovative work involving new knowledge creation takes place in cooperative, self-directed teams. The proposed concept ‘sensible organisation’ is not new but a return to past skills and attitudes that might have been lost in the sophistication of an impersonal modern workplace. Journal: Knowledge Management Research & Practice Pages: 26-30 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500158 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500158 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:26-30 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945139_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jonathan H Klein Author-X-Name-First: Jonathan H Author-X-Name-Last: Klein Title: Some directions for research in knowledge sharing Abstract: This paper reviews some issues associated with knowledge sharing, and identifies what the author considers to be potentially interesting and fruitful avenues of future research. The inadequacy of the common distinction between tacit and explicit knowledge is examined, and the importance of providing experience in which the tacit knowledge of the individual can be generated is highlighted. Storytelling, in particular, is identified as one such generation mechanism. The differing ways in which communities of practice may support knowledge sharing and generation are discussed. A link between the health of the communities of practice in an organisation, the nature of its organisational memory, and the ability of the organisation to operate flexibly is hypothesised. Journal: Knowledge Management Research & Practice Pages: 41-46 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500159 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500159 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:41-46 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945140_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Joseph M Firestone Author-X-Name-First: Joseph M Author-X-Name-Last: Firestone Title: On doing knowledge management Abstract: There is too little agreement on the nature of knowledge management (KM) among researchers and practitioners. This paper addresses the significance of this problem for evaluating KM as a discipline and discusses what to do to facilitate evaluation and to create conditions that will encourage self-organization around the most successful concepts of KM. The paper also presents a conceptual definition and specification of KM, and then uses aspects of it to analyze two primary approaches to KM: the DEC Interruption Approach, and the Background Conditions, or Ecological Approach. It analyzes the DEC Interruption Approach by sketching out an ideal pattern called the Open Enterprise Pattern, and presents an example of it in the Partners Healthcare Case. It then analyzes two contrasting significant examples of the Ecological Approach: the World Bank case, and the Halliburton case. Journal: Knowledge Management Research & Practice Pages: 13-22 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500160 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500160 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:13-22 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945141_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John Mingers Author-X-Name-First: John Author-X-Name-Last: Mingers Title: Management knowledge and knowledge management: realism and forms of truth Abstract: This paper addresses the issue of truth and knowledge in management generally and knowledge management in particular. Based on ideas from critical realism and critical theory, it argues against the monovalent conceptualization of knowledge implicitly or explicitly held by many authors and aims instead to develop a characterization that recognizes the rich and varied ways in which human beings may be said ‘to know’. It points out and conceptualizes a fundamental dimension of knowledge that is generally ignored or cursorily treated within the literature, that is, ‘truth’. It identifies four forms of knowledge – propositional, experiential, performative and epistemological – and explores their characteristics, especially in terms of truth and validity. It points out some implications for knowledge management. Journal: Knowledge Management Research & Practice Pages: 62-76 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500161 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500161 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:62-76 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945142_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jay Liebowitz Author-X-Name-First: Jay Author-X-Name-Last: Liebowitz Title: ‘Think of others’ in knowledge management: making culture work for you Abstract: Knowledge management has an important role to play in both organizational and national cultures. In order to have a paradigm shift from a knowledge hoarding to a more knowledge-sharing culture, knowledge management should be used as part of the human capital strategy for the organization. The impact of culture on knowledge management has been studied widely, but little has been written on how knowledge management can affect organizational culture. This paper provides a thought-piece on addressing this overlooked area. Journal: Knowledge Management Research & Practice Pages: 47-51 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500162 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500162 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:47-51 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945143_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Meliha Handzic Author-X-Name-First: Meliha Author-X-Name-Last: Handzic Author-Name: Amila Lagumdzija Author-X-Name-First: Amila Author-X-Name-Last: Lagumdzija Author-Name: Amer Celjo Author-X-Name-First: Amer Author-X-Name-Last: Celjo Title: Auditing knowledge management practices: model and application Abstract: This paper proposes a knowledge management audit model to assist organisations to obtain an accurate picture of their knowledge-based assets and the strategies used to manage that knowledge across the organisations. The model also serves as a means for assessing how well the identified assets and strategies meet organisational business goals and strategies. The practical application of the model is illustrated in the local government environment. Implications of such an audit are also discussed. Journal: Knowledge Management Research & Practice Pages: 90-99 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500163 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500163 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:90-99 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945144_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: M Begoña Lloria Author-X-Name-First: M Author-X-Name-Last: Begoña Lloria Title: A review of the main approaches to knowledge management Abstract: The purpose of this paper is to order and connect different perspectives on the creation and management of knowledge. Several proposals for the classification of the main approaches to knowledge management are considered and their connections and differences discussed. Three main groups emerge: measuring knowledge, managing knowledge (either with greater emphasis on the human factor or on information technologies) and creating knowledge. After selecting and analysing selection of the most relevant studies in this area, these concepts can be arranged into a continuum from a more descriptive perspective to a more normative one. The main contribution of this study is the compilation of literature on knowledge management and creation, along with the analysis of our own proposal for the classification of different approaches, depending on their more descriptive or more normative perspective. Journal: Knowledge Management Research & Practice Pages: 77-89 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500164 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500164 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:77-89 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945145_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: José Maria Viedma Martí Author-X-Name-First: José Maria Author-X-Name-Last: Viedma Martí Author-Name: Mihaela Enache Author-X-Name-First: Mihaela Author-X-Name-Last: Enache Title: Managing personal human capital for professional excellence: an attempt to design a practical methodology Abstract: Within the context of the knowledge-based economy, individuals increasingly control their own development, careers and destinies, rather than the organisations that employ them. Work drawing on the new career orientations has been mostly conceptual rather than empirical. The existing literature focuses mainly on explaining the conditions under which new career orientations emerge and the changes these can bring to the lives of individuals. However, we found that there is no practical methodology to help individuals face the challenges of the future in a proactive manner. The aim of this paper is to develop a practical methodology (the PHCN – Personal Human Capital Navigator) that helps individuals to systematically manage their personal human capital so they can achieve their strategic objectives and outstanding results. Journal: Knowledge Management Research & Practice Pages: 52-61 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500165 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500165 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:52-61 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945146_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Kant's reciprocity of sensations and concepts Journal: Knowledge Management Research & Practice Pages: 100-101 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500167 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500167 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:100-101 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945147_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Carl Frappaolo Author-X-Name-First: Carl Author-X-Name-Last: Frappaolo Title: Implicit knowledge Abstract: This position paper refines the familiar distinction between tacit and explicit knowledge by the addition of a further category: implicit knowledge. It goes on to consider the implications of implicit knowledge for knowledge management in organizations. Journal: Knowledge Management Research & Practice Pages: 23-25 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500168 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500168 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:23-25 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945148_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Daniel G Andriessen Author-X-Name-First: Daniel G Author-X-Name-Last: Andriessen Title: Stuff or love? How metaphors direct our efforts to manage knowledge in organisations Abstract: This position paper addresses the way knowledge is conceptualised in knowledge management (KM) literature and practice. Using the work of Lakoff and Johnson on metaphors it will show how people use metaphors to think and talk about knowledge. In KM literature at least 22 different metaphors for knowledge are used. Further research shows that these metaphors are primarily Western metaphors while in Eastern philosophy many other metaphors for knowledge are used. The choice of metaphors for knowledge has great influence about the way we think about KM. They determine what we diagnose as KM problems in organisations and what we develop as KM solutions. To illustrate this, this paper presents the results of an exercise set up to determine the effect of metaphors on KM approaches in which two challenging metaphors for knowledge were used: knowledge as water and knowledge as love. Journal: Knowledge Management Research & Practice Pages: 5-12 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500169 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500169 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:5-12 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945149_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Clyde W Holsapple Author-X-Name-First: Clyde W Author-X-Name-Last: Holsapple Author-Name: Jiming Wu Author-X-Name-First: Jiming Author-X-Name-Last: Wu Title: In search of a missing link Abstract: A variety of indicators suggest that knowledge management (KM), as a field of study and practice, is here to stay. Although still in a formative stage, it has developed substantial gravitas. It is no mere sideshow, intellectual curiosity, or marketing ploy. On the contrary, KM is an expansive (and expanding) field that has the potential to offer a unifying foundation for many other disciplines, from information systems to accounting, from operations management to strategic management, from marketing to human resources and organization design. Nevertheless, there is a major missing link. Specifically, is there a link between superior KM performance and a firm's bottom line? If so, what is the nature of this link? In this paper, we argue that it is both important and possible to explore this missing link. If such a link can be established, then the gravitas of KM is reinforced, the practical significance of KM is amplified, and a host of related research questions are unleashed. Journal: Knowledge Management Research & Practice Pages: 31-40 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500170 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500170 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:31-40 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945150_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-4 Issue: 1 Volume: 6 Year: 2008 Month: 3 X-DOI: 10.1057/palgrave.kmrp.8500171 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500171 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:6:y:2008:i:1:p:1-4 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945284_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Stefano Borzillo Author-X-Name-First: Stefano Author-X-Name-Last: Borzillo Author-Name: Renata Kaminska-Labbé Author-X-Name-First: Renata Author-X-Name-Last: Kaminska-Labbé Title: Unravelling the dynamics of knowledge creation in communities of practice though complexity theory lenses Abstract: Drawing on a longitudinal case study of Alpha Chemicals, we use four complexity theory constructs – adaptive tension, enabling leadership, enhanced cooperation, and boundary spanning – to explain the continuous knowledge creation dynamics in Communities of practice (CoPs). Our findings show that the virtual cycle of knowledge creation results from CoPs oscillating between guided and self-directed modes. In a guided mode, adaptive tension and enabling leadership prevail, resulting in knowledge expansion. In a self-directed mode, enhancing cooperation and boundary spanning are the most significant, resulting in knowledge probing. This research uncovers the value of conceptualizing CoPs as complex adaptive systems with emergent and intentional processes coexisting to create a virtual knowledge creation cycle. Our findings complement the dominant theory on CoPs’ insights by moving beyond the control/autonomy debate and highlighting that knowledge creation dynamics results from a flexible combination and recombination of the different top-down and bottom-up forces. Journal: Knowledge Management Research & Practice Pages: 353-366 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.13 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.13 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:353-366 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945285_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jonna Käpylä Author-X-Name-First: Jonna Author-X-Name-Last: Käpylä Author-Name: Harri Laihonen Author-X-Name-First: Harri Author-X-Name-Last: Laihonen Author-Name: Antti Lönnqvist Author-X-Name-First: Antti Author-X-Name-Last: Lönnqvist Author-Name: Daniela Carlucci Author-X-Name-First: Daniela Author-X-Name-Last: Carlucci Title: Knowledge-intensity as an organisational characteristic Abstract: The sector of knowledge-intensive business services (KIBS) has a central role in modern economies. However, there are no explicit and generally acknowledged criteria for characterising KIBS or other knowledge-intensive organisations. In addition, the concept of knowledge-intensity has no significant managerial use. This paper aims to widen the existing understanding about the concept of knowledge-intensity and take a step towards its operational application and managerial usefulness. Methodologically, two steps are carried out. First, a conceptual study based on intellectual capital literature and literature on knowledge-intensive firms is carried out. Second, an interview study (n=8) is carried out to empirically examine the role of knowledge assets in selected KIBS organisations. This paper contributes by tackling the vagueness of the concept of knowledge-intensity: the paper demonstrates that there are different types of ‘knowledge-intensity profiles’ among KIBS companies and that knowledge assets can be used as an analytical framework to identify the sources of value creation. Journal: Knowledge Management Research & Practice Pages: 315-326 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.23 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.23 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:315-326 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945286_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jean-Pierre Noblet Author-X-Name-First: Jean-Pierre Author-X-Name-Last: Noblet Author-Name: Eric Simon Author-X-Name-First: Eric Author-X-Name-Last: Simon Author-Name: Robert Parent Author-X-Name-First: Robert Author-X-Name-Last: Parent Title: Absorptive capacity: a proposed operationalization Abstract: The concept of absorptive capacity has already been considerably studied from a theoretical perspective, but few, if any, attempts at operationalizing the concept have been studied in ways that would allow its full assessment. The more specific focus provided by the four dimensions identified in some recent literature – acquisition, assimilation, transformation and exploitation – opens up some promising avenues for operationalizing the concept. This exploratory research studies and describes case studies of ten innovative companies using a cross-sectional research design. In the first part of the article, we re-examine the concept of absorptive capacity in terms of dynamic capabilities and provide a review of the relevant literature. The second part describes the work accomplished to operationalize the concept of dynamic capability and analyses the possible relationship between the business strategies adopted by the companies studied and their particular strategic capacity. Journal: Knowledge Management Research & Practice Pages: 367-377 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.26 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.26 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:367-377 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945287_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Giovanni Radaelli Author-X-Name-First: Giovanni Author-X-Name-Last: Radaelli Author-Name: Matteo Mura Author-X-Name-First: Matteo Author-X-Name-Last: Mura Author-Name: Nicola Spiller Author-X-Name-First: Nicola Author-X-Name-Last: Spiller Author-Name: Emanuele Lettieri Author-X-Name-First: Emanuele Author-X-Name-Last: Lettieri Title: Intellectual capital and knowledge sharing: the mediating role of organisational knowledge-sharing climate Abstract: Healthcare organisations are facing the constant trade off to contain expenditures without sacrificing the quality of patient's care. This challenge to do ‘more with less’ induced healthcare executives to heavily invest in innovations activities in order to increase the efficiency of their organisations. By taking an individual-level perspective, our study focuses on knowledge-sharing behaviour among healthcare practitioners as a critical element to continuously improve the performance of healthcare organisations. Specifically we explore the effect of intellectual capital on practitioners’ knowledge-sharing behaviour, and propose organisational knowledge-sharing climate as mediator. We conducted a survey on three healthcare organisations. Our results substantiate the positive link between intellectual capital and knowledge-sharing behaviour, and reveal that organisational knowledge-sharing climate fully mediates this relationship. These findings provide hospital managers with key implications for the management of intellectual capital as a lever to improve the sharing and the diffusion of knowledge among practitioners. Journal: Knowledge Management Research & Practice Pages: 342-352 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.29 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.29 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:342-352 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945288_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Iva Seto Author-X-Name-First: Iva Author-X-Name-Last: Seto Author-Name: Brad Arkison Author-X-Name-First: Brad Author-X-Name-Last: Arkison Author-Name: Katrina Williams Author-X-Name-First: Katrina Author-X-Name-Last: Williams Title: Knowledge management in a small knowledge intensive organisation: research design process at the Cochrane Child Health Field Abstract: At the Cochrane Child Health Field, we embarked on a complex project to develop short one-page clinical summaries of health evidence to answer questions posed by paediatricians. Subsequently, our priority was to test these ‘Clinical Answers’ (CAs) to ensure that our product was meeting their needs. This paper provides a reflection of the process of developing a research design to evaluate the CAs format, particularly focusing on the process of partnership. Schön's concept of reflection-on-action is used as a framework. Journal: Knowledge Management Research & Practice Pages: 378-384 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.31 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.31 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:378-384 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945289_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Giovanni Schiuma Author-X-Name-First: Giovanni Author-X-Name-Last: Schiuma Author-Name: Antonio Lerro Author-X-Name-First: Antonio Author-X-Name-Last: Lerro Title: Managing knowledge assets in a complex business landscape: the relevance of emotive knowledge Abstract: In today's complex business landscape it is critical to identify and understand what are the knowledge-based value drivers affecting business value creation. This paper focuses on the relevance of the emotive knowledge as a key knowledge asset shaping organisational capabilities of 21st century organisations. The concept of emotive knowledge is analysed in accordance with a twofold perspective. On the one hand, it is considered as a driver of people's engagement, and on the other it is viewed as a key factor affecting the creation of intangible value to be incorporated into organisational infrastructures and products. Journal: Knowledge Management Research & Practice Pages: 279-285 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.32 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.32 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:279-285 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945290_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ingi Runar Edvardsson Author-X-Name-First: Ingi Runar Author-X-Name-Last: Edvardsson Title: The impact of outsourcing strategies on companies’ intellectual capital Abstract: The aim of the paper is to analyse the effect of outsourcing on the intellectual capital of firms in the current turbulent environment. In particular, the paper will analyse the difference between cost-driven and strategic-driven outsourcing and their impact on human and organisational/relational capital. In addition, the paper will stress the differences in outsourcing of manufacturing and service firms. We propose an approach of literature review in order to develop a model of outsourcing for enhanced intellectual capital utilisation and competitiveness. This methodology puts in evidence that there are very few studies/analysis that stress the link between strategic outsourcing and its potential to increase in particular relational capital due to cooperation of two or more firms. The outcomes of the application will result in a theoretical model that can assist researchers, managers and consultants to better understand the link between outsourcing and intellectual capital and competitive advantage. Journal: Knowledge Management Research & Practice Pages: 286-292 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.33 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.33 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:286-292 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945291_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Patrocinio Zaragoza-Sáez Author-X-Name-First: Patrocinio Author-X-Name-Last: Zaragoza-Sáez Author-Name: Enrique Claver-Cortés Author-X-Name-First: Enrique Author-X-Name-Last: Claver-Cortés Title: Relational capital inside multinationals Abstract: Linking the knowledge-based view, the multinational theory and the intellectual capital-based view of the firm, this paper seeks to identify the main activities belonging to the relational capital of multinationals and the extent to which they contribute to knowledge development and transfer between their different subsidiaries. Six multinational and knowledge-intensive firms placed in Spain have been analysed through a qualitative research based on a multiple case-study. Its findings show the main relational activities that facilitate knowledge flows between the different units of a multinational. These activities are classified into four categories: relational structures (work teams, communities of practices, transnational teams, centres of excellence), tools (information and communication technologies, internal communication and publications), practices (expatriates) and socialisation. Tacit knowledge, as well as the idiosyncratic nature that most of them have, makes the relational capital of the firms studied become a source of competitive advantage. Journal: Knowledge Management Research & Practice Pages: 293-304 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.34 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.34 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:293-304 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945292_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Marco Bettiol Author-X-Name-First: Marco Author-X-Name-Last: Bettiol Author-Name: Eleonora Di Maria Author-X-Name-First: Eleonora Author-X-Name-Last: Di Maria Author-Name: Roberto Grandinetti Author-X-Name-First: Roberto Author-X-Name-Last: Grandinetti Title: Market extension and knowledge management strategies of knowledge-intensive business services Abstract: The paper aims at analysing the relationship between the market extension of Knowledge-Intensive Business Services (KIBS) and their knowledge management strategies. The literature emphasizes the strong relationship existing between KIBS and their customers in terms of innovation process and knowledge creation. We argue that the knowledge management strategies – in terms of knowledge codification, personalization, and knowledge creation – implemented by a KIBS is related to their geographical market extension. A quantitative approach is developed based on more than 150 Italian KIBS specializing in design and communication. The paper enriches the research framework concerning KIBS by emphasizing also the role of partners other than customers in KIBS’ knowledge management strategies. Journal: Knowledge Management Research & Practice Pages: 305-314 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.35 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.35 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:305-314 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945293_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alberto F De Toni Author-X-Name-First: Alberto F Author-X-Name-Last: De Toni Author-Name: Fabio Nonino Author-X-Name-First: Fabio Author-X-Name-Last: Nonino Author-Name: Matteo Pivetta Author-X-Name-First: Matteo Author-X-Name-Last: Pivetta Title: A model for assessing the coherence of companies’ knowledge strategy Abstract: This paper proposes a strategic model for assessing the coherence between companies’ knowledge strategies and their business strategies as well as in their competitive and organisational contexts. In analysing knowledge management literature, we locate three principal strategies: (1) knowledge development (internal or external), (2) knowledge sharing (codification or personalisation) and (3) knowledge exploitation (internal or external). We then position the three strategies and six related policies in the context-content-process dimensions of Pettigrew's model to create a useful framework for strategic analysis and a model to assess the coherence of companies’ knowledge strategy. The model can be used to evaluate how an existing knowledge strategy aligns with a company's characteristics and to formulate and implement a coherent knowledge strategy based on the current competitive environment, organisational context and business strategy. Journal: Knowledge Management Research & Practice Pages: 327-341 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.36 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.36 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:327-341 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945294_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 277-278 Issue: 4 Volume: 9 Year: 2011 Month: 12 X-DOI: 10.1057/kmrp.2011.41 File-URL: http://hdl.handle.net/10.1057/kmrp.2011.41 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:9:y:2011:i:4:p:277-278 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944998_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Shu-hsien Liao Author-X-Name-First: Shu-hsien Author-X-Name-Last: Liao Author-Name: Juo-chiang Chang Author-X-Name-First: Juo-chiang Author-X-Name-Last: Chang Author-Name: Shih-chieh Cheng Author-X-Name-First: Shih-chieh Author-X-Name-Last: Cheng Author-Name: Chia-mei Kuo Author-X-Name-First: Chia-mei Author-X-Name-Last: Kuo Title: Employee relationship and knowledge sharing: a case study of a Taiwanese finance and securities firm Abstract: Knowledge is a very important resource for preserving valuable heritage, learning new things, solving problems, creating core competences, and initiating new situations for both individual and organizations now and in the future. Knowledge sharing may be a power to encourage knowledge exchange and creation in the organizations in order to recognize their competitive advantages – the brainpower or intellectual capital. In this paper, we propose statistical hypotheses and implement statistical tests in a branch of a Taiwanese finance and securities firm in order to investigate the issue of employee relationship within the case firm, together with the attitudes and intentions toward knowledge sharing with their colleagues. By testing four hypotheses, we find that the relationship between some employees and the case firm is good, and those employees would like to share working knowledge and experience with colleagues voluntarily and unconditionally. On the other hand, the relationship between some employees and the case firm is not probably good, and those employees are reluctant to share working knowledge and experience with colleagues or under some conditional terms. Some research findings propose as managerial issue for discussion and future work. Finally, this paper concludes that the success of knowledge sharing in organizations, depend not only technological means, but is also related to behavioral factors. Journal: Knowledge Management Research & Practice Pages: 24-34 Issue: 1 Volume: 2 Year: 2004 Month: 4 X-DOI: 10.1057/palgrave.kmrp.8500016 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500016 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:1:p:24-34 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11944999_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Gerardo Patriotta Author-X-Name-First: Gerardo Author-X-Name-Last: Patriotta Title: On studying organizational knowledge Abstract: There is a sense of incompleteness pervading today's conceptualizations of knowledge in organizations. While the theorizing on knowledge from different disciplinary perspectives and intellectual foci has produced a vast and diversified body of literature on the subject, the proliferation of organizational knowledge theories has not been accompanied by a parallel development of methodologies for studying knowledge empirically. Following the tenets of the phenomenological method, this paper develops a framework to conduct description and observation of knowledge-based phenomena in organizational settings. Such framework is based on three methodological lenses: time, breakdowns, and narratives. The three lenses provide operational devices to disentangle organizational knowledge from the tacit background against which it is utilized on a day-to-day basis. Journal: Knowledge Management Research & Practice Pages: 3-12 Issue: 1 Volume: 2 Year: 2004 Month: 4 X-DOI: 10.1057/palgrave.kmrp.8500017 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500017 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:1:p:3-12 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945000_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kevin C Desouza Author-X-Name-First: Kevin C Author-X-Name-Last: Desouza Title: Managing Software Engineering Knowledge Journal: Knowledge Management Research & Practice Pages: 63-64 Issue: 1 Volume: 2 Year: 2004 Month: 4 X-DOI: 10.1057/palgrave.kmrp.8500018 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500018 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:1:p:63-64 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945001_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alexander Fliaster Author-X-Name-First: Alexander Author-X-Name-Last: Fliaster Title: Cross-hierarchical interconnectivity: forms, mechanisms and transformation of leadership culture Abstract: Cross-hierarchical interconnectivity is a social process of transmission and alignment of previously separated pieces of knowledge from idiosyncratic contexts of individuals at different hierarchical levels in an organisation. This paper advocates that the management of interconnectivity can contribute to organisational competitiveness, especially in terms of adaptability, innovation, and cohesion. Based on the parameters of mode, actor's culture, time, direction, type of knowledge, and medium, a portfolio of interconnectivity is suggested and the core forms and mechanisms of interconnectivity, which are represented in the portfolio matrix, are discussed in depth. Finally, the specific culture of corporate executives and how it can be improved in order to encourage interconnectivity is analysed. Journal: Knowledge Management Research & Practice Pages: 48-57 Issue: 1 Volume: 2 Year: 2004 Month: 4 X-DOI: 10.1057/palgrave.kmrp.8500019 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500019 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:1:p:48-57 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945002_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Knowledge is more than information Journal: Knowledge Management Research & Practice Pages: 61-62 Issue: 1 Volume: 2 Year: 2004 Month: 4 X-DOI: 10.1057/palgrave.kmrp.8500020 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500020 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:1:p:61-62 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945003_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: KM Standards: developments in Australia Journal: Knowledge Management Research & Practice Pages: 58-60 Issue: 1 Volume: 2 Year: 2004 Month: 4 X-DOI: 10.1057/palgrave.kmrp.8500021 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500021 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:1:p:58-60 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945004_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Elena Bou Author-X-Name-First: Elena Author-X-Name-Last: Bou Author-Name: Alfonso Sauquet Author-X-Name-First: Alfonso Author-X-Name-Last: Sauquet Title: Reflecting on quality practices through knowledge management theory: uncovering grey zones and new possibilities of process manuals, flowcharts and procedures Abstract: Process manuals, flowcharts, blueprints and procedures have been commonly employed by quality-oriented organizations as a way to represent, organize and control their work. These tools, which are the output of a documenting process, supposedly capture the practical knowledge of the organization. However, the possibility of expliciting practice has been and still is a controversial issue. This article aims to shed light on some aspects related to the possibility of expliciting knowledge through an empirical study and to inquire to what extent these formalized documentation gather the actual practice. One of the most relevant contributions of this paper is its empirical work, which covers both the knowledge and quality perspectives, providing a refreshing and integrated view to practical organizational issues. Journal: Knowledge Management Research & Practice Pages: 35-47 Issue: 1 Volume: 2 Year: 2004 Month: 4 X-DOI: 10.1057/palgrave.kmrp.8500022 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500022 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:1:p:35-47 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945005_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: José María Viedma Author-X-Name-First: José María Author-X-Name-Last: Viedma Title: CICBS: a methodology and a framework for measuring and managing intellectual capital of cities. A practical application in the city of Mataró Abstract: The governments of cities have to make important decisions on the future of their communities. In the past, the vision, objectives, and goals of cities have been determined mainly by considering tangible assets as the main factors of a city's prosperity. However, in the knowledge economy, the role of intangible assets in wealth creation has become fundamental. As a result, a framework of intangible assets that allows navigation from the present reality to the future vision has become an urgent need for all cities. The paper has two well-defined parts. In the first part, it develops a specific methodology and framework for measuring and managing the intellectual capital of cities. In the second part, the study deals with the practical application of this model of intellectual capital in cities with the specific case of the city of Mataró, providing some details of the first cities’ intellectual capital report. Journal: Knowledge Management Research & Practice Pages: 13-23 Issue: 1 Volume: 2 Year: 2004 Month: 4 X-DOI: 10.1057/palgrave.kmrp.8500023 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500023 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:1:p:13-23 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945006_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 1-2 Issue: 1 Volume: 2 Year: 2004 Month: 4 X-DOI: 10.1057/palgrave.kmrp.8500024 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500024 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:2:y:2004:i:1:p:1-2 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945192_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Stephan Kaiser Author-X-Name-First: Stephan Author-X-Name-Last: Kaiser Author-Name: Simone Kansy Author-X-Name-First: Simone Author-X-Name-Last: Kansy Author-Name: Gordon Mueller-Seitz Author-X-Name-First: Gordon Author-X-Name-Last: Mueller-Seitz Author-Name: Max Ringlstetter Author-X-Name-First: Max Author-X-Name-Last: Ringlstetter Title: Weblogs for organizational knowledge sharing and creation: a comparative case study Abstract: The use of weblogs as an information and communication technology for knowledge sharing and creation is a novel social and organizational phenomenon. In this paper, we identify and explain contingency factors that influence the successful use of weblogs for knowledge sharing and creation. We start from the assumption that successful knowledge management requires the motivation of people to engage in knowledge-related communication. Based on a comparison of two antithetic cases, we identify and discuss four contingency factors that directly influence the motivational impact of weblogs on organizational knowledge sharing and creation. Journal: Knowledge Management Research & Practice Pages: 120-130 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2008.35 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.35 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:120-130 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945193_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eirik J Irgens Author-X-Name-First: Eirik J Author-X-Name-Last: Irgens Title: Institutional bridging: change projects as creators and carriers of knowledge Abstract: This is a historical study of organizational change projects based on documents as the primary data source. It covers a period of 15 years (1985–2000) at an offshore construction yard. The study shows that change agents created links between new and former projects when they prepared, introduced, and motivated employees for ‘yet another’ change project, a process coined as ‘institutional bridging.’ The bridges served both as legitimation of the new project and as a means to carry forward practices, values, and knowledge. For practicing managers and change agents, this finding implies that disruptive change may be avoided if one succeeds in building bridges between sequential change projects. Then planned change may serve both as carriers and as creators of organizational knowledge. Theoretically, the study contributes to the discussion of organizational carriers and how organizations continue and develop identity in contexts characterized by uncertainty and change. Journal: Knowledge Management Research & Practice Pages: 162-171 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2008.38 File-URL: http://hdl.handle.net/10.1057/kmrp.2008.38 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:162-171 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945194_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Furrkh Aslam Author-X-Name-First: Furrkh Author-X-Name-Last: Aslam Author-Name: Brian Lehaney Author-X-Name-First: Brian Author-X-Name-Last: Lehaney Title: Knowledge management: social, cultural and theoretical perspectives Journal: Knowledge Management Research & Practice Pages: 183-185 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2009.1 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.1 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:183-185 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945195_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 117-119 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2009.10 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.10 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:117-119 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945196_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: David J Snowden Author-X-Name-First: David J Author-X-Name-Last: Snowden Title: Knowledge management for services, operations and manufacturing Journal: Knowledge Management Research & Practice Pages: 186-187 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2009.2 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.2 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:186-187 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945197_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mark E Nissen Author-X-Name-First: Mark E Author-X-Name-Last: Nissen Title: Knowledge management – systems implementation: lessons from the silicon valley Journal: Knowledge Management Research & Practice Pages: 181-182 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2009.3 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:181-182 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945198_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: The Editors Title: Reviewers 2008 Journal: Knowledge Management Research & Practice Pages: 188-189 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2009.4 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:188-189 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945199_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chin Wei Chong Author-X-Name-First: Chin Wei Author-X-Name-Last: Chong Author-Name: Siong Choy Chong Author-X-Name-First: Siong Choy Author-X-Name-Last: Chong Title: Knowledge management process effectiveness: measurement of preliminary knowledge management implementation Abstract: While knowledge management (KM) has been widely discussed by many academics and practitioners, measurement is undoubtedly the least developed aspect of KM due to the intangibility of knowledge assets. It is of paramount importance to establish performance measures at different stages of KM implementation even from the beginning so that its effectiveness can be identified. This paper thus serves to explore KM performance measurement from the angle of KM process effectiveness. Through the data collected from 289 managers in the Malaysian telecommunication industry, where KM implementation is just beginning to take place, significant interactions were found between four of the five proposed KM preliminary success factors (i.e. business strategy, K audit, K map, KM team) and all four KM elements of strategies (i.e. technology, culture, leadership, measurement) with KM process effectiveness. The findings of this study serve as a guide for organizations in driving their KM journey and reaching their destinations even at the beginning stage of their KM implementation. Journal: Knowledge Management Research & Practice Pages: 142-151 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2009.5 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:142-151 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945200_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Weizhe Feng Author-X-Name-First: Weizhe Author-X-Name-Last: Feng Author-Name: Yanqing Duan Author-X-Name-First: Yanqing Author-X-Name-Last: Duan Author-Name: Zetian Fu Author-X-Name-First: Zetian Author-X-Name-Last: Fu Author-Name: Brian Mathews Author-X-Name-First: Brian Author-X-Name-Last: Mathews Title: Understanding expert systems applications from a knowledge transfer perspective Abstract: Expert systems (ESs) were introduced more than two decades ago, but their effectiveness and success are still in debate. This paper attempts to make a contribution to the better understanding of ES applications from a knowledge transfer perspective. This paper argues that an ES application is knowledge transfer that uses Information and Communication Technologies (ICT). Underpinned by knowledge transfer theories and through a series of empirical investigations of ES projects in agriculture, this study recognises the importance of human interactions in the ESs implementation process. Based on the evidence collected, a number of key players are examined. They are knowledge provider/sender, knowledge engineer, knowledge extensionist and knowledge recipient. This paper represents a first attempt to acknowledge the role of a knowledge extensionist in the ICT-based knowledge transfer process. The name ‘extensionist’ is borrowed from earlier literature and describes an actor whose role is an intermediary in supporting transferring knowledge towards the knowledge user. Findings demonstrate the significant contributions made by extensionists towards the success of ESs applications. It is argued that the rigidity and limitations of ESs in ICT-based knowledge transfer can be significantly reduced with the involvement of close human interactions with the knowledge recipient. Journal: Knowledge Management Research & Practice Pages: 131-141 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2009.6 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:131-141 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945201_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: G Anthony Gorry Author-X-Name-First: G Anthony Author-X-Name-Last: Gorry Title: Technology, knowing and learning Abstract: Fluidity in the transfer of knowledge is rightly touted, because the pace of work rewards businesses that know what they know – and know it right away. Companies are, therefore, understandably eager to exploit technology in new knowledge management systems. Business leaders should recognize, however, that new technology never grants its bounty freely: it exacts a cost when it amplifies our abilities. Increasingly, the tools of the Information Age are encouraging us to learn just enough, just in time. Such shallow learning may have unfortunate consequences for business. Journal: Knowledge Management Research & Practice Pages: 178-180 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2009.7 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:178-180 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945202_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nigel Martin Author-X-Name-First: Nigel Author-X-Name-Last: Martin Author-Name: John Rice Author-X-Name-First: John Author-X-Name-Last: Rice Title: Concept maps: a technique for assessing knowledge manager learning needs Abstract: This paper discusses an exploratory investigation of the role of concept mapping techniques for assessing knowledge manager learning needs and developing knowledge management (KM) training programs and courses. The research data were collected using seven concept map templates completed by 13 KM students during a 15-week higher education course. The study found that concept maps can provide a useful real-time feedback mechanism for knowledge managers undergoing structured learning, while enabling instructors to determine what KM practitioners require from their training and education. Additionally, the research showed that knowledge managers require a balance of foundational KM principles, concepts and methods coupled with examples of real-world implementations, tools and measures. The results also identify concept maps as a valuable research and evaluation technique for individuals engaged in the practice and process of training knowledge managers. Journal: Knowledge Management Research & Practice Pages: 152-161 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2009.8 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:152-161 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945203_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Davar Rezania Author-X-Name-First: Davar Author-X-Name-Last: Rezania Author-Name: Tony Lingham Author-X-Name-First: Tony Author-X-Name-Last: Lingham Title: Towards a method to disseminate knowledge from the post project review Abstract: In this paper we review several issues associated with post project review and dissemination of knowledge in information technology projects. We reflect on our practice of coaching project teams. In identifying the role of social pressure in forming teams’ perception of their performance, we suggest what could potentially be an interesting and fruitful avenue of future research on an approach to post project review and dissemination of knowledge in organizations. Journal: Knowledge Management Research & Practice Pages: 172-177 Issue: 2 Volume: 7 Year: 2009 Month: 6 X-DOI: 10.1057/kmrp.2009.9 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:2:p:172-177 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1973352_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Noreen I. Arshad Author-X-Name-First: Noreen I. Author-X-Name-Last: Arshad Author-Name: Rachelle Bosua Author-X-Name-First: Rachelle Author-X-Name-Last: Bosua Author-Name: Simon Milton Author-X-Name-First: Simon Author-X-Name-Last: Milton Author-Name: A. Kamil Mahmood Author-X-Name-First: A. Kamil Author-X-Name-Last: Mahmood Author-Name: A. Izuddin Zainal-Abidin Author-X-Name-First: A. Izuddin Author-X-Name-Last: Zainal-Abidin Author-Name: Mazeyanti M. Ariffin Author-X-Name-First: Mazeyanti M. Author-X-Name-Last: Ariffin Author-Name: Nurshazlyn M. Aszemi Author-X-Name-First: Nurshazlyn M. Author-X-Name-Last: Aszemi Title: A sustainable enterprise content management technologies use framework supporting agile business processes Abstract: Organisations invest in a considerable number of resources towards implementing Enterprise Content Management Systems (ECMS), expecting productive outcomes from the ECMS utilisation. A well-designed ECMS is impressive and deserves admiration, but to the organisations the ECMS limited value is often a major highlight. This motivates this study to understand how sustainable investment in Enterprise Content Management (ECM) technologies could support organisational Agile Business Processes (ABP). In studying how different organisation types utilise ECMS, the research employs a cross-sectional multiple-case studies approach with participation of seven large-scaled organisations. An investigation and an exploration into how these organisations interacted with ECMS are pivotal to the research. Based on the qualitative data analysis, this study proposes a sustainable ECMS-use framework that explains how ABP could benefit from it. Essentially, the framework enlightens researchers and practitioners to leverage ECM technologies for different work practices supporting ABP and organisational structures. Journal: Knowledge Management Research & Practice Pages: 123-140 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2021.1973352 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1973352 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:123-140 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1967214_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yufan Xia Author-X-Name-First: Yufan Author-X-Name-Last: Xia Author-Name: Hing Kai Chan Author-X-Name-First: Hing Kai Author-X-Name-Last: Chan Author-Name: Lina Zhong Author-X-Name-First: Lina Author-X-Name-Last: Zhong Author-Name: Shuojiang Xu Author-X-Name-First: Shuojiang Author-X-Name-Last: Xu Title: Enhancing hotel knowledge management: the influencing factors of online hotel reviews on travellers’ booking intention Abstract: With the development of e-commerce, online booking has become an important process for tourists. Consequently, a number of online travel accommodation booking sites have emerged, allowing users to book travel-related services and leave their comments and reviews on the service. These kinds of information will influence the decision of the latecomers.Therefore, it is necessary to understand what key characteristics of online hotel reviews will affect travellers’ booking decisions, and then discuss the impact of online review system on the enterprise’s knowledge management in the hotel industry. This study first identified six factors from the literature, then collected data by using online questionnaire survey, and finally analysed the influencing factors of online booking decision by using multiple regression method. The experimental results showed that only three factors are important in the booking decision. They are quantity of review, content of review, and number of useful comments. Journal: Knowledge Management Research & Practice Pages: 34-45 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2021.1967214 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1967214 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:34-45 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1767520_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hamed Ghadermarzi Author-X-Name-First: Hamed Author-X-Name-Last: Ghadermarzi Author-Name: Pouria Ataei Author-X-Name-First: Pouria Author-X-Name-Last: Ataei Author-Name: Hamid Karimi Author-X-Name-First: Hamid Author-X-Name-Last: Karimi Author-Name: Arash Norouzi Author-X-Name-First: Arash Author-X-Name-Last: Norouzi Title: The learning organisation approaches in the Jihad-e Agriculture Organisation, Iran Abstract: The study aimed to explore the effects of learning organisation components on staff productivity in the Jihad-e Agriculture Organisation (JAO) of Fars province, Iran. The statistical population was composed of 292 staffs working in this organisation. The sample size was determined by Bartlett’s table and was taken by the systematic technique. The results revealed that most staff in JAO were moderately or poorly productive. Among the components of learning organisations, system approach, team learning, and personal mastery were stronger predictors of this variable. It was found that 39% of the variance of learning organisation was accounted for by five components of system approach, team learning, mental models, shared vision, and personal mastery. In other words, it can be claimed that these components can capture 39% of the variance of the learning organisation variable. Also, learning organisation and its components could predict 43% of the variance of staff productivity. Journal: Knowledge Management Research & Practice Pages: 141-151 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2020.1767520 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1767520 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:141-151 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1970490_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lixin Liu Author-X-Name-First: Lixin Author-X-Name-Last: Liu Author-Name: Wenzhuo Li Author-X-Name-First: Wenzhuo Author-X-Name-Last: Li Author-Name: Wu He Author-X-Name-First: Wu Author-X-Name-Last: He Author-Name: Justin Zuopeng Zhang Author-X-Name-First: Justin Zuopeng Author-X-Name-Last: Zhang Title: Improve enterprise knowledge management with internet of things: a case study from auto insurance industry Abstract: The Internet of Things (IoT) technology has been increasingly used in industries. However, studies on IoT in knowledge management (KM) are still very limited. This research contributes to understanding the role of IoT-based technologies in KM, specifically acting as a knowledge creation mediator. By investigating a case study in the automobile insurance industry, this paper reveals IoT-based technologies’ supporting role and impacts on the insurer’s decision-making process – risk assessment and pricing, business process performance – claim accuracy and efficiency, and the role of an IoT system’s functionalities in improving drivers’ attitude (i.e., higher satisfaction) and behaviours (i.e., main resources for Data Analysis using the socialisation-externalisation-combination-internalisation (SECI) model), the research offers practitioners an overview of the value of IoT concerning organisational KM and demonstrates the role of IoT technologies in enhancing business performance, leading to broader social good. Journal: Knowledge Management Research & Practice Pages: 58-72 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2021.1970490 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1970490 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:58-72 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1970491_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jengchung Victor Chen Author-X-Name-First: Jengchung Victor Author-X-Name-Last: Chen Author-Name: Thi Thuy Linh Nguyen Author-X-Name-First: Thi Thuy Linh Author-X-Name-Last: Nguyen Author-Name: Quang-An Ha Author-X-Name-First: Quang-An Author-X-Name-Last: Ha Title: The impacts of shared understanding and shared knowledge quality on emerging technology startup team’s performance Abstract: Human capital, like shared understanding and shared knowledge, is prohibitively critical to the success of emerging technology (ET) startups. This research investigates four main underlying factors of shared understanding within ET startups namely coconstruction, mutual support, cohesion, constructive conflict, andexplicitly examines the relationship among shared understanding, shared knowledge quality, and team effectiveness. A mixed method study was conducted with a valid sample collected from 52 ET startups at co-working spaces located in Taiwan and Vietnam. The finding of the qualitative study reveals nine items to measure the “shared understanding” construct, which was used for the main study. The empirical results indicated that four proposed factors have significantly impacted shared understanding, which in turn positively affects shared knowledge quality and team effectiveness. Insightful contributions to the solid conceptualisation of shareunderstanding are beneficial references of knowledge managementfor ET startup’s founders in thriving team learning as well as team performance. Journal: Knowledge Management Research & Practice Pages: 104-122 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2021.1970491 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1970491 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:104-122 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1967213_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ali Intezari Author-X-Name-First: Ali Author-X-Name-Last: Intezari Author-Name: Morteza Namvar Author-X-Name-First: Morteza Author-X-Name-Last: Namvar Author-Name: Ramin Taghinejad Author-X-Name-First: Ramin Author-X-Name-Last: Taghinejad Title: Knowledge identity (KI): a determining factor in the effective use of analytics Abstract: Enterprise systems can play a fundamental role in the management of business analytics by facilitating knowledge management. Nonetheless, and despite extensive studies about enterprise systems and knowledge management over the past four decades, the information systems discipline still lacks a clear and practical understanding of what types of knowledge should be managed by enterprise systems, and how to facilitate the adoption and effective use of business analytics through knowledge management. To a high degree, the issue is rooted in the ambiguity about the nature and sources of knowledge. Motivated by this need, we conducted an exploratory study to address the research question, what knowledge is critical for data analysts to be able to use business analytics effectively? We interviewed 41 data analysts. Using thematic analysis, we propose the theory of knowledge identity, which explains the role of data analysts’ knowledge in the adoption and effective use of analytics in organisations. This study offers significant theoretical and practical implications. Journal: Knowledge Management Research & Practice Pages: 14-33 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2021.1967213 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1967213 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:14-33 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1970489_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sanjay Mathrani Author-X-Name-First: Sanjay Author-X-Name-Last: Mathrani Title: Enhancing production agility using enterprise systems Abstract: To satisfy customer demands and achieve organisational targets effectively, production operations in manufacturing companies must be nimble and responsive. The evolution of enterprise systems (ESs) technologies has made knowledge management (KM) strategies to acquire and share data possible in real-time using approaches such as business intelligence to provide information analytics for data-driven decision-making. This paper examines the use of an ES for improving production agility in New Zealand firms by investigating three implementation case studies. Findings reveal that ESs drive schedules, automate release of job orders and optimise resource capacities by capturing pertinent data in real-time to increase organisational agility in timely producing and dispatching products to customers. Although organisations sometimes get constrained in material availability in operations, the ES technology in conjunction with KM processes provides the connectivity and information support along with knowledge-based analytics to build-up production agility in manufacturing firms. Journal: Knowledge Management Research & Practice Pages: 91-103 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2021.1970489 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1970489 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:91-103 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1970488_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Che-Wei Chang Author-X-Name-First: Che-Wei Author-X-Name-Last: Chang Title: Constructing an intelligent shoe production plant using a green supply chain and knowledge management Abstract: The key to the competitiveness of traditional shoe factories lies in whether they can effectively control the cost problems caused by uncertain risks such as exchange rate fluctuations, rising wages, and labour. To avoid these risk factors, this research introduces knowledge management to assist traditional shoe factories in upgrading and becoming science-led factories of technological and environmentally-friendly protection materials. Through industry and government experience, this study aims to assist the traditional shoe factory in obtaining a green supply chain and building a fast and intelligent production line based on Industry 4.0, while accurately mastering a small number of fast production models oriented by customer needs and services, and enhancing product value and customer satisfaction. Journal: Knowledge Management Research & Practice Pages: 46-57 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2021.1970488 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1970488 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:46-57 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2039571_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: William Yu Chung Wang Author-X-Name-First: William Author-X-Name-Last: Yu Chung Wang Author-Name: David Pauleen Author-X-Name-First: David Author-X-Name-Last: Pauleen Author-Name: Nazim Taskin Author-X-Name-First: Nazim Author-X-Name-Last: Taskin Title: Enterprise systems, emerging technologies, and the data-driven knowledge organisation Abstract: Enterprise Systems have become a critical feature of organisations not only for their integrative functions but also because they have become collectors and repositories of organisational data. In the past, this data was subject to relatively simplistic analysis, which could provide important but still basic information for management decision-making. With the emergence of new technologies, both data collection and analysis have become increasingly sophisticated and varied. This has led to significant improvements in the quality and timeliness of the information that can be used by management in decision-making and strategic planning. Even how managers use this information is being shaped by technologies that can augment human knowledge to further improve decision-making. With reviewing the literature, this editorial paper explains the scope of emerging technology, enterprise systems and the impacts on knowledge management and briefly introduces the articles included in this issue. Journal: Knowledge Management Research & Practice Pages: 1-13 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2022.2039571 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2039571 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:1-13 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1943553_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Shubham Sharma Author-X-Name-First: Shubham Author-X-Name-Last: Sharma Author-Name: Usha Lenka Author-X-Name-First: Usha Author-X-Name-Last: Lenka Title: Counterintuitive, Yet Essential: Taking Stock of Organizational Unlearning Research Through a Scientometric Analysis (1976-2019) Abstract: With the growth in the literature on organisational unlearning (OU), there is a commensurate increase in the diversity of its knowledge base. Past studies have carried out narrative and systematic reviews to synthesise the research on OU. But none of them have specifically addressed the questions about leading indicators like most influential articles, authors, and journals of unlearning publications. Moreover, previous studies have not studied the inter-relationship of unlearning with other concepts/disciplines. This study addresses these shortcomings and it is also the first attempt to perform a scientometric analysis of OU. In addition, to establish the linkages between unlearning and other concepts/disciplines, co-occurrence of keyword analysis is used. Unlearning shares an intense association with organisational learning, knowledge management, organisational change, innovation, and forgetting. Later, we discuss several implications that can help improve the present arguments and simultaneously shape the future research of OU. Journal: Knowledge Management Research & Practice Pages: 152-174 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2021.1943553 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1943553 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:152-174 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1971056_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Zhiyi Li Author-X-Name-First: Zhiyi Author-X-Name-Last: Li Author-Name: Yingluo Dai Author-X-Name-First: Yingluo Author-X-Name-Last: Dai Author-Name: Xiaolin Li Author-X-Name-First: Xiaolin Author-X-Name-Last: Li Title: Construction of sentimental knowledge graph of Chinese government policy comments Abstract: Social Media Networks have developed into an important channel and platform for the collection and dissemination of policy information. Various policy comments on them have fully demonstrated the basic characteristics of big data. This paper introduces knowledge graphs into the sentiment analysis, analyses and sorts out the policy comments of China's mainstream social media platforms from 2016 to 2019, build a sentiment analysis dictionary, and then use the policy comments evaluation system to form sentiment knowledge graphs of policy comments that includes seven sentiments and five themes. The process of the sentiment knowledge graph constructed in this paper helps to more accurately understand the changes of online public opinion, and provides a theoretical basis for local governments to adjust the implementation of various policies. Apart from being the prototype of the automated sentiment knowledge graph system for policy comments, it can also be applied to other related hot topics. Journal: Knowledge Management Research & Practice Pages: 73-90 Issue: 1 Volume: 20 Year: 2022 Month: 01 X-DOI: 10.1080/14778238.2021.1971056 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1971056 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:20:y:2022:i:1:p:73-90 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945128_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Sidonia C von Ledebur Author-X-Name-First: Sidonia C Author-X-Name-Last: von Ledebur Title: Optimizing knowledge transfer by new employees in companies Abstract: Companies realize innovations by creating and implementing new knowledge. One possible source of innovative ideas are new employees. Based on an existing game-theoretic model the conditions of efficient knowledge transfer in a team are analyzed. Offering knowledge to a colleague cannot be controlled directly by the company due to information asymmetries. Thus the management has to provide incentives, which motivate the employees to act in favor of the company. The aim of this paper is to show what influences the propensity of the employees to engage in knowledge transfer and how the management can design the incentive structure for optimal transfer. Several factors are relevant, especially the individual costs of participating in the transfer. These consist mainly of the existing absorptive capacity and the working atmosphere. The model is at least partly generalized on more players. The relevance of the adequate team size is shown: too few or too many developers decrease the remaining company profit. A further result is that depending on the cost structure, perfect knowledge transfer is not always best for the profit of the company. Journal: Knowledge Management Research & Practice Pages: 229-236 Issue: 4 Volume: 5 Year: 2007 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500141 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500141 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:4:p:229-236 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945129_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Helen Hasan Author-X-Name-First: Helen Author-X-Name-Last: Hasan Author-Name: Kathryn Crawford Author-X-Name-First: Kathryn Author-X-Name-Last: Crawford Title: Knowledge mobilisation in communities through socio-technical systems Abstract: Enterprises in both the public and private sector undertake knowledge management (KM) initiatives through which they hope to engender a new, more adaptive and flexible culture of learning and innovation in their organisations. Creative activities involving social learning and innovation are, however, more common in less formal entities such as communities of practice at work and community service organisations in civil society. This paper presents the results and implications of collaborative research into the understanding, development and evaluation of socio-technical systems (STS) designed to mobilise collective knowledge in diverse community settings. The research concerns information and communication technologies (ICT)-mediated activities of communities in the broader civil society and also those in formal organisations. The paper describes and critically evaluates a set of three STS that have the potential to support the collective knowledge of innovative groups, teams and networks, which can all be considered forms of community. The findings could be of strategic value to business, government and community service organisations initiating KM programmes aimed at using collective learning to support innovation. Journal: Knowledge Management Research & Practice Pages: 237-247 Issue: 4 Volume: 5 Year: 2007 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500144 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500144 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:4:p:237-247 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945130_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Diane D Chapman Author-X-Name-First: Diane D Author-X-Name-Last: Chapman Author-Name: Colleen Aalsburg Wiessner Author-X-Name-First: Colleen Aalsburg Author-X-Name-Last: Wiessner Author-Name: Julia Storberg-Walker Author-X-Name-First: Julia Author-X-Name-Last: Storberg-Walker Author-Name: Tim Hatcher Author-X-Name-First: Tim Author-X-Name-Last: Hatcher Title: New Learning: a different way of approaching conference evaluation Abstract: New Learning (NL) is an innovative process aimed at collaborative learning in professional and scholarly events and is a new way of approaching evaluation at professional conferences. NL is a process integral to a conference that focuses on the learner and how and what they learn, rather than on presenters and presentations. Whereas most professional conferences claim learning as a primary objective, seldom do any structure or evaluate to maximize that objective. The NL process helps to structure and assess organizational learning as a primary outcome in addition to providing avenues for collection of traditional evaluation information. This article explains the NL process, reviews the literature of learning and evaluation, describes what NL is and how it works, and then compares and contrasts it with traditional evaluation methods and theory. It concludes with implications for future applications and research for NL. Journal: Knowledge Management Research & Practice Pages: 261-270 Issue: 4 Volume: 5 Year: 2007 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500147 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500147 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:4:p:261-270 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945131_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: Mutual interdependence between theory and practice: Kant's lessons Journal: Knowledge Management Research & Practice Pages: 313-314 Issue: 4 Volume: 5 Year: 2007 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500151 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500151 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:4:p:313-314 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945132_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Encyclopedia of Knowledge Management Journal: Knowledge Management Research & Practice Pages: 315-316 Issue: 4 Volume: 5 Year: 2007 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500152 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500152 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:4:p:315-316 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945133_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: David G Schwartz Author-X-Name-First: David G Author-X-Name-Last: Schwartz Title: Integrating knowledge transfer and computer-mediated communication: categorizing barriers and possible responses Abstract: Communication is at the heart of knowledge transfer (KT). But studies of KT barriers do not explicitly consider the relationship and impact of specific communication modalities on KT. The modalities of computer-mediated communication (CMC), namely email, Voice Over Internet Protocol, Instant Messaging (IM) and the like are generally viewed as a group ‘CMC’. In this paper, we analyze the KT literature to distill 21 key barriers to successful KT. These barriers are then categorized according to basic communication theory. We then examine leading theories of CMC and discuss how based on these theories individual CMC modalities can be applied to KT barriers. We conclude with a model that presents the categorized KT barriers in a communication channel model that can be addressed by CMC modalities and that can potentially break down those barriers. Journal: Knowledge Management Research & Practice Pages: 249-259 Issue: 4 Volume: 5 Year: 2007 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500153 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500153 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:4:p:249-259 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945134_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kirti Ruikar Author-X-Name-First: Kirti Author-X-Name-Last: Ruikar Author-Name: Chimay J Anumba Author-X-Name-First: Chimay J Author-X-Name-Last: Anumba Author-Name: Charles Egbu Author-X-Name-First: Charles Author-X-Name-Last: Egbu Title: Integrated use of technologies and techniques for construction knowledge management Abstract: The last two decades have witnessed a significant increase in discussions about the different dimensions of knowledge and knowledge management (KM). This is especially true in the construction context. Many factors have contributed to this growing interest including globalisation, increased competition, diffusion of new ICTs (information and communication technologies) and new procurement routes, among others. There are a range of techniques and technologies that can be used for KM in construction organisations. The use of techniques for KM is not new, but many technologies for KM are fairly new and still evolving. This paper begins with a review of different KM techniques and technologies and then reports the findings of case studies of selected U.K. construction organisations, carried out with the aim of establishing what tools are currently being used in U.K. construction organisations to support knowledge processes. Case study findings indicate that most organisations do not adopt a structured approach for selecting KM technologies and techniques. The use of KM techniques is more evident compared to KM technologies. There is also reluctance among construction companies to invest in highly specialised KM technologies. The high costs of specialist KM technologies are viewed as the barrier to their adoption. In conclusion, the paper advocates integrated use of KM techniques and technologies in construction organisations. Journal: Knowledge Management Research & Practice Pages: 297-311 Issue: 4 Volume: 5 Year: 2007 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500154 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500154 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:4:p:297-311 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945135_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Uwe V Riss Author-X-Name-First: Uwe V Author-X-Name-Last: Riss Author-Name: Ulrike Cress Author-X-Name-First: Ulrike Author-X-Name-Last: Cress Author-Name: Joachim Kimmerle Author-X-Name-First: Joachim Author-X-Name-Last: Kimmerle Author-Name: Stefan Martin Author-X-Name-First: Stefan Author-X-Name-Last: Martin Title: Knowledge transfer by sharing task templates: two approaches and their psychological requirements Abstract: This paper considers two paradigms of process-aware information systems (PAIS) that are used to share knowledge about planning and executing tasks. The case-based task management (CBTM) system is based on the transduction of execution protocols, so-called cases; and the pattern-based task management (PBTM) system is based on task patterns that are derived from cases but yield more abstract information. As user motivation to contribute to a collaborative task management system is a crucial factor for its success, we consider the different motivational requirements of CBTM and PBTM from a psychological point of view. Based on experimental findings about different factors that have been shown to enhance people's motivation to contribute their knowledge to a shared pool, we compare the two approaches and assess which one is more appropriate with respect to motivation. Journal: Knowledge Management Research & Practice Pages: 287-296 Issue: 4 Volume: 5 Year: 2007 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500155 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500155 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:4:p:287-296 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945136_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dimitris Apostolou Author-X-Name-First: Dimitris Author-X-Name-Last: Apostolou Author-Name: Andreas Abecker Author-X-Name-First: Andreas Author-X-Name-Last: Abecker Author-Name: Gregoris Mentzas Author-X-Name-First: Gregoris Author-X-Name-Last: Mentzas Title: Harmonising codification and socialisation in knowledge management Abstract: Decision makers process and combine manifold types of data, information and knowledge, available in various forms in the organisation. The aim of knowledge management (KM) is to provide timely and contextual knowledge to decision makers. A comprehensive KM initiative should leverage the wealth of explicit and tacit knowledge residing in an organisation. In this paper, we advance an ontology-based knowledge handling method and tool that aim at harmonising the codification and socialisation approaches to KM. We present the software system that has been developed and then explain how it can be applied in a methodology-driven manner. This is illustrated using the real-world example of a KM initiative in a management consulting company. Journal: Knowledge Management Research & Practice Pages: 271-285 Issue: 4 Volume: 5 Year: 2007 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500156 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500156 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:4:p:271-285 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945137_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 227-228 Issue: 4 Volume: 5 Year: 2007 Month: 11 X-DOI: 10.1057/palgrave.kmrp.8500157 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500157 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:5:y:2007:i:4:p:227-228 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1557999_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Vilma Vuori Author-X-Name-First: Vilma Author-X-Name-Last: Vuori Author-Name: Nina Helander Author-X-Name-First: Nina Author-X-Name-Last: Helander Author-Name: Sari Mäenpää Author-X-Name-First: Sari Author-X-Name-Last: Mäenpää Title: Network level knowledge sharing: Leveraging Riege’s model of knowledge barriers Abstract: This paper identifies the key knowledge barriers typical for inter-organisational relationships and networks. Riege’s well-known model of knowledge barriers classifies barriers as individual, organisational and technological level hindrances, but leaves out the network level in particular. Based on a review of the top five knowledge management journals, this paper leverages Riege’s model to apply it at the network level. The added network-level barriers are geographical distance, cognitive proximity, strength of relationship and lack of intermediator. The literature review also revealed knowledge-specific barriers, i.e., ambiguity, complexity, stickiness, tacitness and knowledge protection, as the critical knowledge barriers in inter-organisational co-operations. By revealing the typical knowledge barriers at the network level, this paper develops knowledge management practices for networks. Managers responsible for network development and management in general need such practices, as knowledge sharing has been recognised as a key source of competitiveness and simultaneously one of the main challenges faced in networks. Journal: Knowledge Management Research & Practice Pages: 253-263 Issue: 3 Volume: 17 Year: 2019 Month: 7 X-DOI: 10.1080/14778238.2018.1557999 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1557999 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:3:p:253-263 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1595986_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Minyoung Ku Author-X-Name-First: Minyoung Author-X-Name-Last: Ku Title: Similarity-dissimilarity and social capital in research knowledge networks: explaining knowledge sharing in academic institutions Abstract: As diversity grows, it becomes important for academics of diverse backgrounds to share knowledge to strengthen research capability at academic institutions. Yet, little is known about the relationship between diversity and interpersonal knowledge sharing in the institutions. This paper explored the effects of similarity-dissimilarity of socio-demographic characteristics on research knowledge sharing among academics within academic institutions and the role of social capital in connecting member diversity to interpersonal knowledge sharing. The exponential random graph model analysis of a research knowledge-sharing network among faculty in a US university showed that homophily by age, race, and departmental affiliation shaped the formation of interpersonal ties to share research knowledge. The network specifications emerged while the modeling process (i.e., closed triads and dyadic reciprocity) suggested that bonding social capital may mediate, to a limited extent, the relationship between the tendency towards homophily and knowledge sharing. This paper discusses implications for theory and practice around knowledge management and diversity management in organizations. Journal: Knowledge Management Research & Practice Pages: 264-275 Issue: 3 Volume: 17 Year: 2019 Month: 7 X-DOI: 10.1080/14778238.2019.1595986 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1595986 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:3:p:264-275 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1599495_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mahdi Eslamkhah Author-X-Name-First: Mahdi Author-X-Name-Last: Eslamkhah Author-Name: Seyed Amin Hosseini Seno Author-X-Name-First: Seyed Amin Author-X-Name-Last: Hosseini Seno Title: Identifying and Ranking Knowledge Management Tools and Techniques Affecting Organizational Information Security Improvement Abstract: Information system security is one of the most important challenges of today’s organisations. Although most organisations use security technologies, they have come to the conclusion that technology alone is not enough. In this study, we analysed and ranked the opinions of IT experts, managers, and Ph.D. students concerning the role of knowledge management in creating, recording, sharing, and applying information security knowledge. First, we identified 62 knowledge management techniques and tools. Then, 20 techniques and tools were investigated in knowledge management cycle using fuzzy screening through interviews and questionnaires. Finally, the network analysis methods, DEMATEL, and VIKOR were employed for weighting, internal relationships, and ranking each of the tools in the evaluation cycle. According to the results, “ Knowledge Base” was the most important factor in creating and recording knowledge. In sharing and diffusing knowledge, “ Categorisation of Knowledge ”scored the top, while “Knowledge Maps” were the most important tool in knowledge application. Journal: Knowledge Management Research & Practice Pages: 276-305 Issue: 3 Volume: 17 Year: 2019 Month: 7 X-DOI: 10.1080/14778238.2019.1599495 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1599495 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:3:p:276-305 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1609342_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Evan K Perrault Author-X-Name-First: Evan K Author-X-Name-Last: Perrault Author-Name: Grace M Hildenbrand Author-X-Name-First: Grace M Author-X-Name-Last: Hildenbrand Title: Development of a Benefits Ambassadors programme to leverage coworker relationships to increase employee knowledge Abstract: Employees are often unaware of the majority of benefits available to them. At a large midwestern organisation, a new programme uses interpersonal peer influencers - Benefits Ambassadors - to inform employees about all benefits offered. Guided by Diffusion of Innovations, this research introduces the development of this novel programme, and seeks to identify ideal qualities for recruiting Benefits Ambassadors, and challenges they might encounter. Three data sources were triangulated (an employee survey, survey of Benefits Ambassadors, and an interview with the Benefits Director). Employees only knew about one-quarter of all benefits provided – demonstrating a need for innovative communication approaches. Benefits Ambassadors should possess an interest and excitement toward benefits. Employees’ perceived lack of time, and lack of entitlement for Benefits Ambassadors to address the topic, are key challenges Benefits Ambassadors will face. Lessons learned from the programme’s pilot year indicate greater accountability and measurable outcomes are needed. Recommendations are discussed. Journal: Knowledge Management Research & Practice Pages: 306-315 Issue: 3 Volume: 17 Year: 2019 Month: 7 X-DOI: 10.1080/14778238.2019.1609342 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1609342 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:3:p:306-315 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1599579_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mohsen Mirzaie Author-X-Name-First: Mohsen Author-X-Name-Last: Mirzaie Author-Name: Habib-Allah Javanmard Author-X-Name-First: Habib-Allah Author-X-Name-Last: Javanmard Author-Name: Mohammad Reza Hasankhani Author-X-Name-First: Mohammad Author-X-Name-Last: Reza Hasankhani Title: Impact of knowledge management process on human capital improvement in Islamic Consultative Assembly Abstract: Knowledge is a critical success factor in all organisations. Some researchers believe that knowledge management (KM) is management of human and human management is management of knowledge. KM as a social and humane approach that improves human capital to achieves better performance of organisation’s becomes. To collect research data, a questionnaire has been distributed between 254 employees of Islamic Consultative Assembly. The gathered data were analysed through a pass analysis and a structural equation model by LISREL and SPSS software. The results show that the data fit the conceptual model of the research, while the implementation of KM process has a positive and meaningful impact on human capital improvement. Finally, by determining the positive impact of KM process on the improvement of individual attitude and competency as variables of human capital, a new conceptual model has been developed. Journal: Knowledge Management Research & Practice Pages: 316-327 Issue: 3 Volume: 17 Year: 2019 Month: 7 X-DOI: 10.1080/14778238.2019.1599579 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1599579 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:3:p:316-327 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1638740_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Radmila Mikovic Author-X-Name-First: Radmila Author-X-Name-Last: Mikovic Author-Name: Dejan Petrovic Author-X-Name-First: Dejan Author-X-Name-Last: Petrovic Author-Name: Marko Mihic Author-X-Name-First: Marko Author-X-Name-Last: Mihic Author-Name: Vladimir Obradovic Author-X-Name-First: Vladimir Author-X-Name-Last: Obradovic Author-Name: Marija Todorovic Author-X-Name-First: Marija Author-X-Name-Last: Todorovic Title: Examining the relationship between social capital and knowledge usage in the nonprofit industry Abstract: The aim of this paper is to examine the relationship between social capital and knowledge usage through the prerequisites embedded in internal and external social links necessary for knowledge to be applied. The methodology applied in this paper is based on a survey conducted among 215 nonprofit organisations from the European Union and the Western Balkans that implement international and local development projects, a desk research and in-depth interviews. The results reveal that nonprofit organisations are more inclined to links that come internally from individuals of similar relational, cognitive and nodal features while external social capital and structural features represent a field that should be further developed in the context of knowledge usage. This paper empirically documents the relationship between social capital and knowledge usage in nonprofit organisations, being one of the rare studies of that kind in the nonprofit industry and the social capital and knowledge management research. Journal: Knowledge Management Research & Practice Pages: 328-339 Issue: 3 Volume: 17 Year: 2019 Month: 7 X-DOI: 10.1080/14778238.2019.1638740 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1638740 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:3:p:328-339 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1638736_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Francesco Galati Author-X-Name-First: Francesco Author-X-Name-Last: Galati Author-Name: Barbara Bigliardi Author-X-Name-First: Barbara Author-X-Name-Last: Bigliardi Author-Name: Alberto Petroni Author-X-Name-First: Alberto Author-X-Name-Last: Petroni Author-Name: Giorgio Petroni Author-X-Name-First: Giorgio Author-X-Name-Last: Petroni Author-Name: Giovanna Ferraro Author-X-Name-First: Giovanna Author-X-Name-Last: Ferraro Title: A framework for avoiding knowledge leakage: evidence from engineering to order firms Abstract: By adopting multiple case-studies, this paper attempts to investigate, in the engineering to order companies’ context, knowledge leakage problems. It proposes a framework for managing knowledge leakage that represents the first attempt to depict together different knowledge threats, knowledge identification methods, and defensive mechanisms. Results confirm, in the context investigated, the existence of the knowledge threats and the adoption of knowledge identification and defensive mechanisms identified in the literature, even if with some exception, and recognize three “new for the literature” methods. Findings neglect the significance of knowledge management systems, thus raising doubts about their usefulness in knowledge leakage situations. Our study is valuable not only for scholars interested in the topic but also for firms’ managers, as it could help them in understanding, detecting and preventing knowledge leakage situations. Journal: Knowledge Management Research & Practice Pages: 340-352 Issue: 3 Volume: 17 Year: 2019 Month: 7 X-DOI: 10.1080/14778238.2019.1638736 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1638736 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:3:p:340-352 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945430_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Bastiaan Rosendaal Author-X-Name-First: Bastiaan Author-X-Name-Last: Rosendaal Author-Name: Katinka Bijlsma-Frankema Author-X-Name-First: Katinka Author-X-Name-Last: Bijlsma-Frankema Title: Knowledge sharing within teams: enabling and constraining factors Abstract: In this study, we tested the effects of several team features on knowledge sharing within teams of primary school teachers. We hypothesized that trust in team leader and trust in colleagues, mediated by team identification, will have a positive effect on knowledge sharing. We found indirect effects of both trust variables through team identification and a direct effect of trust in team members on knowledge sharing. We explored, furthermore, a moderator effect of team identification on the relation between team work value diversity and knowledge sharing to examine if team identification diminishes the potential negative effects of team work value diversity on knowledge sharing. Contrary to our expectations, we found no relation between work value diversity and knowledge sharing if team identification is low, while the relation takes a negative curvilinear form if team identification is high. This outcome is explained by the notion that signals of un-sameness in values can produce perceptions of threat and subsequent reactions in high identification teams. Journal: Knowledge Management Research & Practice Pages: 235-247 Issue: 3 Volume: 13 Year: 2015 Month: 8 X-DOI: 10.1057/kmrp.2013.45 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.45 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:3:p:235-247 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945431_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Shu-hsien Liao Author-X-Name-First: Shu-hsien Author-X-Name-Last: Liao Author-Name: Da-chian Hu Author-X-Name-First: Da-chian Author-X-Name-Last: Hu Author-Name: Chih-Chiang Chen Author-X-Name-First: Chih-Chiang Author-X-Name-Last: Chen Author-Name: Yu-Lu Lin Author-X-Name-First: Yu-Lu Author-X-Name-Last: Lin Title: Comparison of competing models and multi-group analysis of organizational culture, knowledge transfer, and innovation capability: an empirical study of the Taiwan semiconductor industry Abstract: This study proposes a theoretical model to examine the relationships between organizational culture (OC), knowledge transfer (KT), and innovation capability (CI) in Taiwan’s semiconductor industry. Structural equation modelling is employed to discuss the degree of influence on each construct. In order to recognize what the better model and whether the model will be moderated for different industry chain positions (upstream, midstream, and downstream), this study uses competing models and multi-group analysis. A total of 433 valid responses were collected from 10 Taiwan semiconductor firms’ R&D departments. Through the competing models, we find that supportive culture is better than bureaucratic and innovative culture. Findings also reveal that managers should shape a supportive culture and encourage KT to promote CI in the semiconductor industry supply chain. KT is a partial mediator between OC and CI. In addition, after multi-group analysis, the results show that culture has significantly different relationships with KT and CI. Journal: Knowledge Management Research & Practice Pages: 248-260 Issue: 3 Volume: 13 Year: 2015 Month: 8 X-DOI: 10.1057/kmrp.2013.46 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.46 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:3:p:248-260 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945432_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lucia Parrino Author-X-Name-First: Lucia Author-X-Name-Last: Parrino Title: Coworking: assessing the role of proximity in knowledge exchange Abstract: This article contextualises the rising phenomenon of coworking in the theoretical framework of proximity and knowledge exchange. We present an empirical study through which we were able to assess if the physical co-presence of coworkers in these shared environments stimulates knowledge exchange among them. After identifying two different configurations of coworking spaces from the perspective of the forms of proximity that they involve, we designed a research project aimed at isolating geographical proximity and studying its role in facilitating the transmission of knowledge. The qualitative study of these two configurations of spaces underlined the importance of elements of organisational and social proximity in stimulating collaboration among coworkers and in promoting exchange of other forms of knowledge. Journal: Knowledge Management Research & Practice Pages: 261-271 Issue: 3 Volume: 13 Year: 2015 Month: 8 X-DOI: 10.1057/kmrp.2013.47 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.47 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:3:p:261-271 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945433_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Che-Hung Lin Author-X-Name-First: Che-Hung Author-X-Name-Last: Lin Author-Name: Fu-Sheng Tsai Author-X-Name-First: Fu-Sheng Author-X-Name-Last: Tsai Author-Name: David D C Tarn Author-X-Name-First: David D C Author-X-Name-Last: Tarn Author-Name: Shu-Chuan Hsu Author-X-Name-First: Shu-Chuan Author-X-Name-Last: Hsu Title: Strategic fit among knowledge attributes, knowledge management systems, and service positioning Abstract: Knowledge management systems (KMSs) support high-quality services while shaping and improving positioning of services. Given such strategic importance of KMS, this study explores the effects of different types of KMS, which respond to the attributes (i.e., diversity and tacitness) of collective knowledge, on service (re-)positioning. Through a case study of a financial consulting company at the core of KMSs, combinations of the two knowledge attributes are used to determine which type of KMS (i.e., information library, deepened stock, thought islands, and shared brain) offers the greatest efficiency and effectiveness in service (re-)positioning. The joint concerns of service innovation scope and specificity are also considered. Finally, the study discusses the theoretical and practical implications on KMS design and functionality in the new business age of service innovation. Journal: Knowledge Management Research & Practice Pages: 272-280 Issue: 3 Volume: 13 Year: 2015 Month: 8 X-DOI: 10.1057/kmrp.2013.48 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.48 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:3:p:272-280 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945434_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Toraj Mojibi Author-X-Name-First: Toraj Author-X-Name-Last: Mojibi Author-Name: Somayeh Hosseinzadeh Author-X-Name-First: Somayeh Author-X-Name-Last: Hosseinzadeh Author-Name: Yacob Khojasteh Author-X-Name-First: Yacob Author-X-Name-Last: Khojasteh Title: Organizational culture and its relationship with knowledge management strategy: a case study Abstract: In this paper, we study the relationship between organizational culture and knowledge management strategy in Pars Oil, an Iranian oil refining public company. The Denison organizational culture model is used. The model measures four essential traits of culture and leadership: involvement, consistency, adaptability, and mission. Each of these traits has three indices providing a richness of detail about the trait. Data collection method is a survey using a suitable questionnaire. The results of data analysis show that there are significant relationships between four dimensions of knowledge management strategies (creation and transfer of knowledge) and organizational culture in the organization studied. Moreover, the results of ranking the factors influencing the knowledge management strategy show that the priority and importance of the organizational culture traits based on their effects on knowledge management strategy are, respectively, participation, adaptability, consistency, and mission cultures. Journal: Knowledge Management Research & Practice Pages: 281-288 Issue: 3 Volume: 13 Year: 2015 Month: 8 X-DOI: 10.1057/kmrp.2013.49 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.49 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:3:p:281-288 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945435_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Cristian A Muñoz Author-X-Name-First: Cristian A Author-X-Name-Last: Muñoz Author-Name: Simon Mosey Author-X-Name-First: Simon Author-X-Name-Last: Mosey Author-Name: Martin Binks Author-X-Name-First: Martin Author-X-Name-Last: Binks Title: The tacit mystery: reconciling different approaches to tacit knowledge Abstract: In the management literature, tacit knowledge has been conceptualised in partial, divergent, and contradictory ways. This paper reconciles these different approaches by explaining how they address different aspects of the theory of tacit knowing developed through the seminal work of Michael Polanyi. To clarify Polanyi’s work, we provide a more inclusive theoretical framework for scholars concerned with the creation and transfer of knowledge. Using this framework, we examine the implications for theory and practice of these different conceptualisations and suggest areas for future research. We conclude by proposing that new insights can be gained by reconsidering the concepts of knowing, tacit integration and indwelling where tacit knowing is developed by practical immersion. Journal: Knowledge Management Research & Practice Pages: 289-298 Issue: 3 Volume: 13 Year: 2015 Month: 8 X-DOI: 10.1057/kmrp.2013.50 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.50 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:3:p:289-298 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945436_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Wen-Jung Chang Author-X-Name-First: Wen-Jung Author-X-Name-Last: Chang Author-Name: Shu-Hsien Liao Author-X-Name-First: Shu-Hsien Author-X-Name-Last: Liao Author-Name: Yu-Je Lee Author-X-Name-First: Yu-Je Author-X-Name-Last: Lee Author-Name: Wen-Pin Lo Author-X-Name-First: Wen-Pin Author-X-Name-Last: Lo Title: Organizational commitment, knowledge sharing and organizational citizenship behaviour: the case of the Taiwanese semiconductor industry Abstract: The semiconductor industry has made great contributions to Taiwan’s economy in the past 20 years. Because of competitive salaries and generous fringe benefits, some famous semiconductor manufacturers have become the best choice for students right after graduation. However, such magnetic effect has gradually faded away in the face of implementation of expensive employee bonuses. In a changeable environment, sharing knowledge will maintain organizational competitiveness and improve employees’ cohesion. As the semiconductor industry is characterized by a low-wage and high-turnover rate, the incurred job insecurities and career uncertainties have begun to force employees to change their cohesion, loyalty to organizations and even to reduce their willingness to share knowledge with others. This study aims to explore the relationships among organizational commitment (OC), knowledge sharing (KS) and organizational citizenship behavior (OCB) in the Taiwanese semiconductor industry. On the basis of 428 subjects, the results show that KS has a partial mediating effect on the OC–OCB relationship. Journal: Knowledge Management Research & Practice Pages: 299-310 Issue: 3 Volume: 13 Year: 2015 Month: 8 X-DOI: 10.1057/kmrp.2013.51 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.51 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:3:p:299-310 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945437_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Roland K Yeo Author-X-Name-First: Roland K Author-X-Name-Last: Yeo Author-Name: Michael J Marquardt Author-X-Name-First: Michael J Author-X-Name-Last: Marquardt Title: To share or not to share? Self-perception and knowledge-sharing intent Abstract: The paper explores the intent of knowledge sharing in complex organizational contexts. Findings from semi-structured interviewing with 54 subjects in two large organizations in Saudi Arabia indicate that self-perception and contextual interpretation create tensions that affect the way knowledge is managed and shared. The dichotomy between self-centeredness and self-doubt was found to affect trust and openness necessary for genuine knowledge sharing. Mutual trust, developed through timely self-disclosure, was found to offer psychological safety for employees to share knowledge more openly. Inner tensions become the stimuli for maximizing the social aspect of interaction to negotiate meanings, strategize knowledge sharing, and redefine role identity. The interplay of cognitive and behavioural participation challenges one’s knowing and becoming, increasing the complexity and dynamics of knowledge sharing. Knowledge-sharing intent determines the learning of individuals and learning in organizations. A conceptual framework is introduced and implications for practice are discussed. Journal: Knowledge Management Research & Practice Pages: 311-328 Issue: 3 Volume: 13 Year: 2015 Month: 8 X-DOI: 10.1057/kmrp.2013.52 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.52 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:3:p:311-328 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945438_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rachel Bocquet Author-X-Name-First: Rachel Author-X-Name-Last: Bocquet Author-Name: Caroline Mothe Author-X-Name-First: Caroline Author-X-Name-Last: Mothe Title: Can a governance structure foster cluster ambidexterity through knowledge management? An empirical study of two French SME clusters Abstract: To identify how a governance structure leads to ambidexterity at the cluster level, in terms of knowledge management, this study draws on the knowledge -based view of clusters and on ambidexterity literature, thereby exploring an ‘intermediated’ cluster model of ambidexterity. Our aim is to explore the governance structure’s role and priorities in terms of knowledge management, as well as the underlying operational actions and programmes implemented to achieve cluster ambidexterity. Qualitative research, based on interviews with members of two French clusters, reveals that their governance structure is a crucial intermediary organisation that supports cluster ambidexterity. The results emphasise the role of governance structures for two types of ambidexterity in small and medium-sized enterprise (SME) clusters: First, SMEs may specialise in exploitative or exploratory knowledge, and the governance structure provides the missing knowledge (intermediated specialised model). Second, cluster governance may help each firm become ambidextrous (intermediated dual model). This study outlines the specificities of the two models and their contingency factors, which offer interesting implications, especially for policymakers devoted to innovation and clusters. Journal: Knowledge Management Research & Practice Pages: 329-343 Issue: 3 Volume: 13 Year: 2015 Month: 8 X-DOI: 10.1057/kmrp.2013.53 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.53 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:3:p:329-343 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945439_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Krishna Venkitachalam Author-X-Name-First: Krishna Author-X-Name-Last: Venkitachalam Author-Name: Hugh Willmott Author-X-Name-First: Hugh Author-X-Name-Last: Willmott Title: Factors shaping organizational dynamics in strategic knowledge management Abstract: Knowledge as a valuable asset of organizations is increasingly incorporated into thinking about strategy. Studies of knowledge management (KM) suggest that executives engaged in decision making often have a slender understanding of the strategic significance of knowledge. When addressing the challenge of explicating and designing a knowledge strategy, logics of codification and personalization have been differentiated and commended. The paper draws upon evidence from four case studies to identify factors that shape the evolving contexts of knowledge strategies. It is in these contexts that the challenge of continuously reviewing and revising the mix of codifying and personalizing aspects of strategic KM is practically accomplished. The cases are analysed with reference to external competition, leadership, organizational politics, culture and technology as a basis for advancing a more dynamic framework for the analysis of knowledge strategies. Journal: Knowledge Management Research & Practice Pages: 344-359 Issue: 3 Volume: 13 Year: 2015 Month: 8 X-DOI: 10.1057/kmrp.2013.54 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.54 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:3:p:344-359 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945204_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mamdouh Refaiy Author-X-Name-First: Mamdouh Author-X-Name-Last: Refaiy Author-Name: Ashraf Labib Author-X-Name-First: Ashraf Author-X-Name-Last: Labib Title: The effect of applying tacit knowledge on maintenance performance: an empirical study of the energy sector in the UK and Arab countries Abstract: The purpose of this paper is to examine the sharing of tacit knowledge among members of the maintenance team and to measure the level of maintenance performance, particularly by three maintenance performance measures: mean time between failures (MTBF), mean time to repair (MTTR), and mean waiting time (MWT). Moreover, the study is based on a questionnaire survey of the energy sector in both the UK and the Arab countries (96 companies in total, 48 from each region) to investigate the relationship between the sharing of tacit knowledge and maintenance performance, and to perform a comparison between the regions. The questionnaire was conducted through the postal service, online, and some interviews. This paper provides evidence that the sharing of tacit knowledge influences team maintenance performance, which enhances the efficiency of the measures offered. It also concludes that sharing of tacit knowledge and transferring it become explicit knowledge, which is stronger in the UK than in the Arab countries. The paper offers several applications to help maintenance managers begin to think about sharing tacit knowledge culture as an independent entity and, accordingly, being able to manage it. Furthermore, this approach should be considered by other sectors as well. Finally, the originality value of this paper suggests empirical support between technical knowledge (know-how) and their effects on performance measures of the maintenance function. There is a scarcity of research in this field. Journal: Knowledge Management Research & Practice Pages: 277-288 Issue: 3 Volume: 7 Year: 2009 Month: 9 X-DOI: 10.1057/kmrp.2009.11 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.11 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:3:p:277-288 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945205_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lila Rao Author-X-Name-First: Lila Author-X-Name-Last: Rao Author-Name: Han Reichgelt Author-X-Name-First: Han Author-X-Name-Last: Reichgelt Author-Name: Kweku-Muata Osei-Bryson Author-X-Name-First: Kweku-Muata Author-X-Name-Last: Osei-Bryson Title: Articles Abstract: Ontologies have been identified as important components of a number of types of information systems, including data warehouses, e-commerce systems and knowledge management systems, and the quality of such systems is therefore likely to be heavily dependent on the quality of the embedded ontology. An ontology can be studied from two perspectives; the Artificial Intelligence (AI) perspective and the philosophical perspective. The research presented in this paper takes the AI perspective in which an ontology is considered to be an engineering artefact that can be represented using a specific vocabulary. The paper describes an approach to the development, representation and evaluation of formal ontologies with the explicit aim being to develop a set of techniques that will improve the coverage of the ontology, and thus its overall quality. The proposed approach will be illustrated by applying it to the development and evaluation of an ontology for the information technology infrastructure at a university campus. Journal: Knowledge Management Research & Practice Pages: 260-276 Issue: 3 Volume: 7 Year: 2009 Month: 9 X-DOI: 10.1057/kmrp.2009.12 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.12 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:3:p:260-276 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945206_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eric T Meyer Author-X-Name-First: Eric T Author-X-Name-Last: Meyer Author-Name: Ralph Schroeder Author-X-Name-First: Ralph Author-X-Name-Last: Schroeder Title: The world wide web of research and access to knowledge Abstract: This paper examines the shift to online knowledge in research. In recent years there has been a major transformation in how formal and informal science communication is disseminated by electronic means. At the same time, researchers’ practices in accessing knowledge and information have changed, particularly in the use of search engines and digitized resources apart from traditional journals. While we still know little about how this affects the nature of research, particularly in light of disciplinary differences, we reject here the idea that the simple growth of outputs and proliferation of outputs also leads straightforwardly to a richer and more diverse information and knowledge environment. Instead, we argue that gatekeepers such as search engines which shape online visibility, combined with competition for limited attention space at the leading edge of research, leads to a different model of how access to knowledge and information is being shaped. Journal: Knowledge Management Research & Practice Pages: 218-233 Issue: 3 Volume: 7 Year: 2009 Month: 9 X-DOI: 10.1057/kmrp.2009.13 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.13 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:3:p:218-233 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945207_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tao Guo Author-X-Name-First: Tao Author-X-Name-Last: Guo Author-Name: David G Schwartz Author-X-Name-First: David G Author-X-Name-Last: Schwartz Author-Name: Frada Burstein Author-X-Name-First: Frada Author-X-Name-Last: Burstein Author-Name: Henry Linger Author-X-Name-First: Henry Author-X-Name-Last: Linger Title: Codifying collaborative knowledge: using Wikipedia as a basis for automated ontology learning Abstract: In the context of knowledge management, ontology construction can be considered as a part of capturing of the body of knowledge of a particular problem domain. Traditionally, ontology construction assumes a tedious codification of the domain experts knowledge. In this paper, we describe a new approach to ontology engineering that has the potential of bridging the dichotomy between codification and collaboration turning to Web 2.0 technology. We propose to shift the primary source of ontology knowledge from the expert to socially emergent bodies of knowledge such as Wikipedia. Using Wikipedia as an example, we demonstrate how core terms and relationships of a domain ontology can be distilled from this socially constructed source. As an illustration, we describe how our approach achieved over 90% conceptual coverage compared with Gold standard hand-crafted ontologies, such as Cyc. What emerges is not a folksonomy, but rather a formal ontology that has nonetheless found its roots in social knowledge. Journal: Knowledge Management Research & Practice Pages: 206-217 Issue: 3 Volume: 7 Year: 2009 Month: 9 X-DOI: 10.1057/kmrp.2009.14 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.14 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:3:p:206-217 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945208_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Brian E Dixon Author-X-Name-First: Brian E Author-X-Name-Last: Dixon Author-Name: Julie J McGowan Author-X-Name-First: Julie J Author-X-Name-Last: McGowan Author-Name: Gary D Cravens Author-X-Name-First: Gary D Author-X-Name-Last: Cravens Title: Knowledge sharing using codification and collaboration technologies to improve health care: lessons from the public sector Abstract: Knowledge management (KM) enables the public sector to support knowledge transfer across organizations and communities. This case study tells the story of how one U.S. Government agency has been able to support change within the health-care industry to adopt and use information and communication technologies. The study focuses on the role and use of codification and collaboration technologies in KM practice. The study also describes the agency's emphasis on evaluation of these techniques in support of continuous quality improvement of KM practice. Building on previous work in KM, the study extends the traditional dialectic on codification and collaboration, blurring the lines between formal and informal forms and suggesting that both approaches may be necessary to achieve desired impacts on government and societal challenges. Journal: Knowledge Management Research & Practice Pages: 249-259 Issue: 3 Volume: 7 Year: 2009 Month: 9 X-DOI: 10.1057/kmrp.2009.15 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.15 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:3:p:249-259 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945209_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Frederico Fonseca Author-X-Name-First: Frederico Author-X-Name-Last: Fonseca Author-Name: James Martin Author-X-Name-First: James Author-X-Name-Last: Martin Title: Beyond Newspeak: three arguments for the persistence of the informal in the creation and use of computational ontologies Abstract: The creation and use of computational ontologies that represent a wide variety of information sources has been an assumed necessity for communication on the Semantic Web. Embedded in this necessity comes the challenge of to codify or to collaborate. The codify view fits very well with an objectivist view of knowledge management and with the current use of computational ontologies as an engineering artifact. The collaborate view, is more aligned with a philosophical view of ontology, mostly from a hermeneutical perspective based on the work of Heidegger. Computational ontologies are limited by the condition of consistency and work well on communication within a single perspective. On the other hand, ontology from a hermeneutical perspective is explicitly useful in speaking across perspectives. The view that we hold in this paper is that both are important and complementary to each other. We frame our discussion of to codify or to collaborate in terms the Tower of Babel problem and the ensuing Newspeak solution. The need to allow multiple, and sometimes incompatible, models to coexist leads to the Tower of Babel problem. A solution to this problem would be the creation of a new language, simpler and less capable of expressing different perspectives, Newspeak. We also give an explanation of the importance of the tacit in all communication and we give three arguments for the persistence of the informal. We conclude that the process of reflective reasoning described here is the context in play when in the appropriate use of consistent computational ontologies, as well as being the foundation of collaborative communicative enterprises. Journal: Knowledge Management Research & Practice Pages: 196-205 Issue: 3 Volume: 7 Year: 2009 Month: 9 X-DOI: 10.1057/kmrp.2009.16 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.16 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:3:p:196-205 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945210_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Dirk Schneckenberg Author-X-Name-First: Dirk Author-X-Name-Last: Schneckenberg Title: Web 2.0 and the shift in corporate governance from control to democracy Abstract: This paper discusses the adoption of web 2.0 technologies to enhance knowledge flows within and across companies. Its original contribution is to explore how corporate governance models influence the use of web 2.0 tools for knowledge sharing. The knowledge management literature is revisited to understand how social mechanisms determine the use of technologies in corporate environments. This review is followed by a synthetic view on web 2.0 technologies and their use in business. The paper concludes that the potential of web 2.0 technologies to foster collaboration depends on corporate governance structures that companies establish for decision making. The empowerment of employees is a necessary precondition for successfully implementing web 2.0-based information systems. Recommendations are given to change governance structures and to create liberal work cultures that foster the use of web 2.0 for knowledge sharing. Journal: Knowledge Management Research & Practice Pages: 234-248 Issue: 3 Volume: 7 Year: 2009 Month: 9 X-DOI: 10.1057/kmrp.2009.17 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.17 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:3:p:234-248 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945211_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 191-191 Issue: 3 Volume: 7 Year: 2009 Month: 9 X-DOI: 10.1057/kmrp.2009.19 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.19 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:3:p:191-191 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945212_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Will Venters Author-X-Name-First: Will Author-X-Name-Last: Venters Author-Name: Elaine Ferneley Author-X-Name-First: Elaine Author-X-Name-Last: Ferneley Title: To codify or collaborate – Introduction to the special issue on Knowledge Management and e-Research Technologies Journal: Knowledge Management Research & Practice Pages: 192-195 Issue: 3 Volume: 7 Year: 2009 Month: 9 X-DOI: 10.1057/kmrp.2009.20 File-URL: http://hdl.handle.net/10.1057/kmrp.2009.20 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:7:y:2009:i:3:p:192-195 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945042_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John Sparrow Author-X-Name-First: John Author-X-Name-Last: Sparrow Title: Classification of different knowledge management development approaches of SMEs Abstract: There is established evidence to suggest that small- and medium-sized enterprises (SMEs) face different knowledge management (KM) challenges to larger firms. There is emerging theory and practice concerning KM in SMEs as a whole. SMEs may not, however, be an homogeneous group when addressing KM. The study's objective was to investigate whether there are different approaches towards KM development within SMEs. The responses of 33 SMEs to a 60-item structured analysis of KM practices were analysed using hierarchical cluster analysis, ANOVA and post hoc multiple comparisons of means. Four distinct configurations of practices were identified. These were the KM practices of ‘unengaged’ businesses, ‘comprehensive KM practice’ businesses, ‘knowledge-ownership oriented’ businesses and ‘learning and co-production oriented’ businesses. These different groups of SMEs appear to approach KM in fundamentally different ways. The categorisation provides a useful framework for addressing the take-up of KM initiatives in SMEs. Journal: Knowledge Management Research & Practice Pages: 136-145 Issue: 3 Volume: 3 Year: 2005 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500053 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500053 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:3:p:136-145 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945043_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kirby Wright Author-X-Name-First: Kirby Author-X-Name-Last: Wright Title: Personal knowledge management: supporting individual knowledge worker performance Abstract: Based on an exploratory study of the work and learning processes of highly skilled and experienced knowledge workers, this paper explores an alternative perspective to knowledge management, one that focuses on how individual workers apply knowledge processes to support their day-to-day work activities – broadly characterized as problem solving – and learning practices. Developing the concept of Personal Knowledge Management, the paper presents an emergent model that links distinctive types of problem solving activities with specific cognitive, information, social and learning competencies, supported by an individual, social and organizational enablers. Journal: Knowledge Management Research & Practice Pages: 156-165 Issue: 3 Volume: 3 Year: 2005 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500061 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500061 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:3:p:156-165 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945044_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ido Millet Author-X-Name-First: Ido Author-X-Name-Last: Millet Title: Management by issues: an organizational system for processing problems and opportunities Abstract: Organizations need better ways to promote and control the process of discovering and handling problems and opportunities. This article proposes a methodology and an information system for supporting this process through the integration of issue management and performance evaluation. Results from a test implementation are discussed. Journal: Knowledge Management Research & Practice Pages: 173-182 Issue: 3 Volume: 3 Year: 2005 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500063 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500063 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:3:p:173-182 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945045_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: El-Sayed Abou-Zeid Author-X-Name-First: El-Sayed Author-X-Name-Last: Abou-Zeid Title: A culturally aware model of inter-organizational knowledge transfer Abstract: In order to study the impact of culture on the inter-organizational knowledge transfer, the transfer is conceptualized as an unfolding process consisting of stages through which the involved parties proceed. Such conceptualization allows a closer examination of how the cultural traits of source and recipient firms at different levels affect each stage of the transfer process. The cultural impacts are categorized into two main categories, monadic and dyadic. The theoretical and practical implications of the proposed model are discussed. Journal: Knowledge Management Research & Practice Pages: 146-155 Issue: 3 Volume: 3 Year: 2005 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500064 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500064 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:3:p:146-155 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945046_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andreas Andrikopoulos Author-X-Name-First: Andreas Author-X-Name-Last: Andrikopoulos Title: Using intellectual capital statements to determine value drivers and priorities for organizational change: a portfolio selection approach Abstract: Ex post examination of a firm's performance in key intellectual capital indicators can demonstrate the value-creating potential and the organizational change aspect of intellectual capital reporting and management. These insights form the basis of an intellectual capital portfolio selection problem. Portfolio selection takes place in two stages. First, we calculate mean returns and variances for each market-valued portion of intellectual capital. Based on these estimations, we set up a portfolio selection problem. The solution to this portfolio selection problem provides priorities for organizational change. In this framework, the portfolio weights stand for organizational priorities, the weight constraints represent organizational barriers for change and the correlation of returns stands for the organizational interdependence of the intellectual capital components. Journal: Knowledge Management Research & Practice Pages: 166-172 Issue: 3 Volume: 3 Year: 2005 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500065 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500065 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:3:p:166-172 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945047_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jozef Loermans Author-X-Name-First: Jozef Author-X-Name-Last: Loermans Author-Name: Dieter Fink Author-X-Name-First: Dieter Author-X-Name-Last: Fink Title: How organisations evaluate their knowledge management projects: a meta-study of the period 1992–2002 Abstract: The key objective of this research was to develop an understanding of what organisations are measuring within the context of knowledge management (KM) evaluation. A comprehensive meta-analysis of international articles dealing with the evaluation of KM, Intellectual Capital and other closely related domains between the years 1992 and 2002 was undertaken. A total of 1539 articles reflected the search topic. A manual review of all abstracts resulted in a narrowed selection of 223 articles, sourced from 126 different journals. Data for 1992–1995 were rejected due to insufficient occurrences of empirical measurement. Content analysis with the use of the NUD*IST® software of the data resulted in 12 evaluation factors being identified. Four factors made up 72% of the study's findings: human capital, financial, process and customer. However, by charting the number of measures within each factor against each year from 1996 to 2002, some identifiable trends were highlighted. Financial, human capital, internal infrastructure and composite measures, such as the Balanced Scorecard, have grown in varying degrees in frequency of use, while customer, process, intellectual property, innovation and quality-related measures have gradually lost ground. Journal: Knowledge Management Research & Practice Pages: 125-135 Issue: 3 Volume: 3 Year: 2005 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500066 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500066 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:3:p:125-135 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945048_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Heiner Müller-Merbach Author-X-Name-First: Heiner Author-X-Name-Last: Müller-Merbach Title: How to structure knowledge: Aristotle and the four causes Journal: Knowledge Management Research & Practice Pages: 183-184 Issue: 3 Volume: 3 Year: 2005 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500070 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500070 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:3:p:183-184 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945049_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John S Edwards Author-X-Name-First: John S Author-X-Name-Last: Edwards Title: Editorial Journal: Knowledge Management Research & Practice Pages: 123-124 Issue: 3 Volume: 3 Year: 2005 Month: 8 X-DOI: 10.1057/palgrave.kmrp.8500071 File-URL: http://hdl.handle.net/10.1057/palgrave.kmrp.8500071 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:3:y:2005:i:3:p:123-124 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11978434_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jongyi Hong Author-X-Name-First: Jongyi Author-X-Name-Last: Hong Title: A method for identifying the critical success factors of CoP based on performance evaluation Abstract: The Community of Practice (CoP) within an organization is a practical way to manage knowledge as systematically as other critical assets to deploy and share it. The availability of the right information at the right time based on performance evaluations is critical. However, there have been few attempts to identify Critical Success Factor (CSFs) based on evaluations to foster knowledge sharing activities in CoPs. Therefore, we developed not only a holistic and systematic method to understand and assess the current state of the CoP but also a method to extract the main CSFs of the CoP based on a performance evaluation. A method for the elementary expression of performance measures and the global performance expression of strategies and CSF was developed using a desirability function to provide information useful in grasping the whole picture of the CoP. The relative importance of strategy and CSFs was extracted based on the cause and effect relationships within the Balanced Scorecard using the Analytic Network Process. In addition, an Importance–Performance Analysis (IPA) is applied based on the relative importance and global performance expression of the CSFs. Journal: Knowledge Management Research & Practice Pages: 572-593 Issue: 4 Volume: 15 Year: 2017 Month: 11 X-DOI: 10.1057/s41275-017-0066-6 File-URL: http://hdl.handle.net/10.1057/s41275-017-0066-6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:4:p:572-593 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11978435_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Joo Yeon Park Author-X-Name-First: Joo Yeon Author-X-Name-Last: Park Author-Name: Il Im Author-X-Name-First: Il Author-X-Name-Last: Im Author-Name: Chang-Soo Sung Author-X-Name-First: Chang-Soo Author-X-Name-Last: Sung Title: Is social networking a waste of time? The impact of social network and knowledge characteristics on job performance Abstract: People use social media to help them solve problems and enhance performance. Users may engage in diverse social interactions online, increasing their knowledge base through both weak and strong ties. In this study we investigate the impact of social networks on job performance, focusing on knowledge quality and diversity based on social network theory and the knowledge-based view. The empirical analysis reveals that the strength of social network ties is strongly associated with knowledge quality in offline interactions, while social network diversity is associated with knowledge quality in online interactions. Knowledge quality acquired from social network has a significant impact on both creativity and productivity of job performance in the workplace. However, knowledge diversity acquired from diverse social network interactions is strongly associated with creativity, but not with productivity. The results of this study increase our understanding of the knowledge sourcing behaviors of workers. Journal: Knowledge Management Research & Practice Pages: 560-571 Issue: 4 Volume: 15 Year: 2017 Month: 11 X-DOI: 10.1057/s41275-017-0071-9 File-URL: http://hdl.handle.net/10.1057/s41275-017-0071-9 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:4:p:560-571 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11978436_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yiwei Gong Author-X-Name-First: Yiwei Author-X-Name-Last: Gong Author-Name: Vincent Blijleven Author-X-Name-First: Vincent Author-X-Name-Last: Blijleven Title: The role of Lean principles in supporting knowledge management in IT outsourcing relationships Abstract: Knowledge management (KM) in information technology outsourcing (ITO) is important to the organizations which pursue long-term strategic benefits and innovation. Effective KM mechanism in outsourcing enables both parties to continuously exchange knowledge and promotes collective learning. This paper investigates the role of Lean principles in supporting KM in ITO relationships. Drawn from the knowledge-based view of the firm, knowledge accessing and knowledge integration and utilization are identified as two key KM processes in outsourcing. Three case studies conducted in different service industries with 18 interviews indicate that the two KM processes were supported by four Lean principles: respect for people, continuous improvement, systems thinking, and proactive behavior. Those principles can be implemented with different tools at different organizational levels. This study reveals the relevance between Lean and KM in ITO relationships, which has not been reported by the KM literature. It also provides implications to ITO practitioners for the implementation of Lean principles. Journal: Knowledge Management Research & Practice Pages: 533-541 Issue: 4 Volume: 15 Year: 2017 Month: 11 X-DOI: 10.1057/s41275-017-0072-8 File-URL: http://hdl.handle.net/10.1057/s41275-017-0072-8 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:4:p:533-541 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11978437_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rubens Pauluzzo Author-X-Name-First: Rubens Author-X-Name-Last: Pauluzzo Author-Name: Maria Rosita Cagnina Author-X-Name-First: Maria Rosita Author-X-Name-Last: Cagnina Title: Bridging the divide: intercultural competences to reconcile the knowledge transfer dilemma in multinational contexts Abstract: The ability to access and exploit knowledge resources is one of the key challenges for today’s multinational corporations (MNCs). However, there is still a lack of consensus about the exact nature of the role played by culture in affecting knowledge transfer in multinational contexts. The purpose of this paper is to explore how the dynamics of national culture influence an organization operating in a cross-cultural business environment and how the company can benefit from cultural differences. We focused on a holistic single case study, the Generali Group, by performing content analysis of the evidence collected with qualitative coding techniques. We propose a framework, based on the integration of intercultural competences and the use of specific knowledge facilitation mechanisms, which allows knowledge to spread in a more easy and fluid way in multinational environments and supports MNCs in reconciling the knowledge transfer dilemma. Journal: Knowledge Management Research & Practice Pages: 542-550 Issue: 4 Volume: 15 Year: 2017 Month: 11 X-DOI: 10.1057/s41275-017-0073-7 File-URL: http://hdl.handle.net/10.1057/s41275-017-0073-7 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:4:p:542-550 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11978438_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alejandro G. Frank Author-X-Name-First: Alejandro G. Author-X-Name-Last: Frank Author-Name: Natália Sander Author-X-Name-First: Natália Author-X-Name-Last: Sander Author-Name: Luca Gastaldi Author-X-Name-First: Luca Author-X-Name-Last: Gastaldi Author-Name: Emanuele Madini Author-X-Name-First: Emanuele Author-X-Name-Last: Madini Author-Name: Mariano Corso Author-X-Name-First: Mariano Author-X-Name-Last: Corso Title: An assessment model for virtual communities of practice: a study in the oil and gas industry Abstract: This paper proposes a model to assess the level of maturity in Virtual Communities of Practice (VCoPs). The model is based on a theoretical construction attained from the analysis of previous frameworks proposed in literature. Using this construction, we have proposed eight main organizational, managerial and technological levers to improve the performance of VCoPs. Additionally, the model presents the analysis of four performance metrics obtained from these VCoP management levers. The model presented can be used as a benchmarking tool for analysing how companies perform in their management of VCoPs. After developing the model, we applied it to a benchmarking study of four global oil and gas companies. Our results include a performance comparison among these companies as well as the main practices and technologies they use to achieve success in the management of VCoP. Journal: Knowledge Management Research & Practice Pages: 507-522 Issue: 4 Volume: 15 Year: 2017 Month: 11 X-DOI: 10.1057/s41275-017-0074-6 File-URL: http://hdl.handle.net/10.1057/s41275-017-0074-6 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:4:p:507-522 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11978439_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Peter Sarka Author-X-Name-First: Peter Author-X-Name-Last: Sarka Author-Name: Christine Ipsen Author-X-Name-First: Christine Author-X-Name-Last: Ipsen Title: Knowledge sharing via social media in software development: a systematic literature review Abstract: Effective knowledge exchange among software developers is crucial for the competitive performance of their organizations. Today, the constant pressure on businesses to continually innovate and the increasing capability of information technologies to facilitate broader and more distributed communication are driving organizations to leverage social media tools to improve performance. These tools, which have changed the way we share knowledge, enable people to connect, communicate, and collaborate. Research on knowledge sharing via social media is still in its early phases, with a comprehensive overview of the literature yet to be completed. Thus, using a systematic literature review approach, this study aims to map the current literature on the topic in relation to software development. Furthermore, this study highlights the findings of former research and identifies gaps in the literature. The study offers several insights for researchers and practitioners and proposes a future research agenda to strengthen knowledge in the field. Journal: Knowledge Management Research & Practice Pages: 594-609 Issue: 4 Volume: 15 Year: 2017 Month: 11 X-DOI: 10.1057/s41275-017-0075-5 File-URL: http://hdl.handle.net/10.1057/s41275-017-0075-5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:4:p:594-609 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11978440_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Wei Li Author-X-Name-First: Wei Author-X-Name-Last: Li Title: Can intellectual property rights protection and governmental R&D investment promote Chinese enterprises’ R&D investment? Abstract: This paper establishes an impact factor model among government R&D input, enterprise R&D input and IPRP in China. It uses data from 1992 to 2012 for regression analysis and finds that government R&D input in enterprises, institutions and universities has a leverage effect on enterprise R&D input, although the leverage effect caused by government R&D input in universities is not prominent, and proper IPRP can promote Chinese enterprise R&D input. The further Granger causality test shows that IPRP produced structural changes in Chinese enterprise R&D input in approximately 2002, and its leverage effect reached 0.147, which is double the previous effect and exceeds the leverage effect caused by government R&D in institutions and in universities. The findings verify that IPRP is the source of power for promoting Chinese enterprises’ technology innovation. Journal: Knowledge Management Research & Practice Pages: 551-559 Issue: 4 Volume: 15 Year: 2017 Month: 11 X-DOI: 10.1057/s41275-017-0076-4 File-URL: http://hdl.handle.net/10.1057/s41275-017-0076-4 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:4:p:551-559 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11978441_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Christle De Beer Author-X-Name-First: Christle Author-X-Name-Last: De Beer Author-Name: Giustina Secundo Author-X-Name-First: Giustina Author-X-Name-Last: Secundo Author-Name: Giuseppina Passiante Author-X-Name-First: Giuseppina Author-X-Name-Last: Passiante Author-Name: Cornelius S. L. Schutte Author-X-Name-First: Cornelius S. L. Author-X-Name-Last: Schutte Title: A mechanism for sharing best practices between university technology transfer offices Abstract: Research has shown that university technology transfer offices (TTOs) learn through experimentation and failure, and by sharing these experiences with others. There are many barriers to successfully sharing the best practice between TTOs. The Maturity Model (MM) created by Secundo et al. (Meas Bus Excell, 20:42–54, 2016) provides a means by which the performance of a TTO can be better understood to allow for effective sharing of best practices. The aim of this study is to improve and validate the MM to formalize a mechanism through which best practices can be identified and shared between TTOs. This was accomplished by testing the MM in 54 TTOs across Europe and the United Kingdom. Findings regard several improvements of the intangible indicators and the maturity levels of the MM. This research improves the rigor of the MM and formalizes its application as a mechanism for sharing best practices through the Improved MM. Journal: Knowledge Management Research & Practice Pages: 523-532 Issue: 4 Volume: 15 Year: 2017 Month: 11 X-DOI: 10.1057/s41275-017-0077-3 File-URL: http://hdl.handle.net/10.1057/s41275-017-0077-3 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:15:y:2017:i:4:p:523-532 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945362_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paulo N Figueiredo Author-X-Name-First: Paulo N Author-X-Name-Last: Figueiredo Title: Embedding with multiple knowledge sources to improve innovation performance: the learning experience of Motorola in Brazil Abstract: This article explores how a subsidiary of a multi-national enterprise (MNE) in an emerging economy embeds with multiple knowledge sources, both in its corporate network (internal) and in the host country (external), to create the capability to undertake innovative activities. Drawing on first-hand and intra-firm field evidence over the lifetime of a subsidiary in the information and communications technology industry in Brazil (1996–2009) the article finds that: (1) Within 10 years, the case subsidiary attained advanced, near-world leading innovation performance in three technological functions: project management, software engineering and product and solutions; (2) This was an outcome of how the firm simultaneously engaged in knowledge-intensive linkages based on increased frequency of use and improved quality over time, with specific internal and external counterparts; (3) However, some counterparts and linkages were more effective than others in contributing to the subsidiary's innovation performance. Drawing on a novel approach that examines the relationship between dual embeddedness and innovative performance, this article extends our understanding of embeddedness as part of knowledge-seeking strategies of MNE-subsidiaries. It also provides new insights to deepen the analysis of the nuances of subsidiaries’ multiple embeddedness, especially in emerging economies. Journal: Knowledge Management Research & Practice Pages: 361-373 Issue: 4 Volume: 11 Year: 2013 Month: 11 X-DOI: 10.1057/kmrp.2012.19 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.19 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:361-373 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945363_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paul Jackson Author-X-Name-First: Paul Author-X-Name-Last: Jackson Author-Name: Jane Klobas Author-X-Name-First: Jane Author-X-Name-Last: Klobas Title: Deciding to use an enterprise wiki: the role of social institutions and scripts Abstract: Wikis have significant potential to improve knowledge work and information sharing within organisations. But in spite of their usability and simplicity, adoption experience is varied. In this research we conducted an ethnographic study of wiki implementation to understand why some people chose to use the systems and others did not. We focused upon the influence of institutional scripts on information sharing behaviour. We found that certain norms and premises at the industry, organisational and sub-unit level appear to influence decisions to use the wiki. This study contributes to the knowledge management literature by demonstrating the role of institutional scripts in decisions to use this software for knowledge sharing. It may also guide practitioners in planning for the introduction of social software and lead to further research into identifying social institutions in specific industry types, which influence users in their adoption decisions. Journal: Knowledge Management Research & Practice Pages: 323-333 Issue: 4 Volume: 11 Year: 2013 Month: 11 X-DOI: 10.1057/kmrp.2012.20 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.20 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:323-333 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945364_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eric Kong Author-X-Name-First: Eric Author-X-Name-Last: Kong Author-Name: Doren Chadee Author-X-Name-First: Doren Author-X-Name-Last: Chadee Author-Name: Revti Raman Author-X-Name-First: Revti Author-X-Name-Last: Raman Title: Managing Indian IT professionals for global competitiveness: the role of human resource practices in developing knowledge and learning capabilities for innovation Abstract: Little is known about how human resource practices contribute towards the competitiveness of people based-knowledge intensive organisations in developing countries. This paper examines the role of human resource practices in developing knowledge and learning capabilities for innovation in the Indian information technology services sector. The study draws from the experience of a sample of 11 of the largest information technology service providers (ITSPs) in India and is based on in-depth interviews. The main finding suggests that the talent management architecture of ITSPs that comprises human resource practices and the development of knowledge and learning capabilities is the main drivers of innovation. A conceptual framework showing the link between human resource practices, knowledge and learning capabilities and innovation of ITSPs is developed followed by the limitations of the study and avenues for future research. Journal: Knowledge Management Research & Practice Pages: 334-345 Issue: 4 Volume: 11 Year: 2013 Month: 11 X-DOI: 10.1057/kmrp.2012.21 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.21 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:334-345 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945365_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hsiu-Fen Lin Author-X-Name-First: Hsiu-Fen Author-X-Name-Last: Lin Title: Examining the factors influencing knowledge management system adoption and continuance intention Abstract: Drawing upon innovation diffusion theory and the organizational capability literature, this study empirically investigates the differential influence of three contextual variables (organizational readiness, expected benefits, and organizational learning capability) on knowledge management system (KMS) adoption (or continue-to-use) decisions. Utilizing data collected from 220 senior executives in large Taiwanese firms, various relationships in the research model are tested using partial least squares analysis. The results indicate that organizational readiness, expected benefits, and organizational learning capability influence KMS adoption (or continue-to-use) intention. Additionally, this study finds that the relationship between organizational readiness and KMS adoption (or continuance) intention is greater for potential adopters than for current adopters. Theoretically, this study provides a model capable of understanding the determinants of KMS adoption (or continue-to-use) across potential and current adopters. From the managerial perspective, the findings should provide valuable guidelines to companies potentially wishing to adopt KMS by overcoming potential obstacles, and thus maximizing the benefits during the pre-adoption and post-adoption stages. Journal: Knowledge Management Research & Practice Pages: 389-404 Issue: 4 Volume: 11 Year: 2013 Month: 11 X-DOI: 10.1057/kmrp.2012.24 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.24 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:389-404 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945366_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ravi S Sharma Author-X-Name-First: Ravi S Author-X-Name-Last: Sharma Author-Name: Makkati Iyoob Noorjahan Ahamed Iqbal Author-X-Name-First: Makkati Iyoob Noorjahan Ahamed Author-X-Name-Last: Iqbal Author-Name: Monina M Victoriano Author-X-Name-First: Monina M Author-X-Name-Last: Victoriano Title: On the use of benchmarking and good practices for knowledge management for development Abstract: Is it possible that less developed societies may learn and profit from the stories and lessons of the developed economies? This paper explores the feasibility of doing so through the use of benchmarking and good practices of knowledge management policies for development. In the era of the knowledge economy, where knowledge is the key determinant of competitiveness, it is posited that it may be desirable to evenly distribute knowledge within and across societies so that trade and cooperation may take place. The study begins with a review of the literature on knowledge societies, their characteristics, the prevalence of knowledge disparities, knowledge policies for development, and the role of benchmarking and good practices in formulating such policies. A framework is proposed for identifying measures that help reduce knowledge disparity and promote development. Using this framework, a detailed analysis with data from the World Bank's Knowledge Assessment Methodology custom scorecards was conducted. A Knowledge Management Index was consequently constructed for the use of policymakers. While quantitative measures were used for benchmarking purposes, the analysis of good practices and lessons learnt was essentially qualitative. Finally, the paper concludes by underscoring the key role of benchmarking knowledge policies and learning from good practices in order to promote development. Journal: Knowledge Management Research & Practice Pages: 346-360 Issue: 4 Volume: 11 Year: 2013 Month: 11 X-DOI: 10.1057/kmrp.2012.27 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.27 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:346-360 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945367_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: María P Salmador Author-X-Name-First: María P Author-X-Name-Last: Salmador Author-Name: Juan Florín Author-X-Name-First: Juan Author-X-Name-Last: Florín Title: Knowledge creation and competitive advantage in turbulent environments: a process model of organizational learning Abstract: This qualitative longitudinal study observed the strategy process of several Spanish banks at the turn of the century, where the industry was undergoing a structural transformation due to the threat of Internet banking. We develop a model of organizational learning informed by an integration of findings from a qualitative study with theoretical perspectives from the strategy, knowledge creation, and learning literatures. The model is then used to compare and contrast the different learning processes that led these banks to the development and implementation of diverse Internet banking strategies, and to draw preliminary conclusions regarding the potential relationships between the learning processes used, the strategies chosen, and their performance outcomes. Journal: Knowledge Management Research & Practice Pages: 374-388 Issue: 4 Volume: 11 Year: 2013 Month: 11 X-DOI: 10.1057/kmrp.2012.33 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.33 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:374-388 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945368_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Der Chao Chen Author-X-Name-First: Der Chao Author-X-Name-Last: Chen Author-Name: Huang-Lung Huang Author-X-Name-First: Huang-Lung Author-X-Name-Last: Huang Title: Knowledge creating theory in retrospect and prospect Abstract: Knowledge creating theory has become one of the major frameworks used widely in the fields of knowledge management and other management studies. However, the knowledge creating theory was not just simply a made-in-Japan theory. It has emerged from a series of English and Japanese publications. Therefore, research questions and arguments in this study are identified and reviewed to portray the development of knowledge creating theory and to synthesise their arguments with organisational and managerial studies. This article reviews the content and process of the knowledge creating theory along with discussions from different streams in management and organisation studies. The result of this study sheds light on how the knowledge creating theory developed as well as perceiving its future development. Journal: Knowledge Management Research & Practice Pages: 405-409 Issue: 4 Volume: 11 Year: 2013 Month: 11 X-DOI: 10.1057/kmrp.2012.37 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.37 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:405-409 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945369_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andrew Atherton Author-X-Name-First: Andrew Author-X-Name-Last: Atherton Title: Organisational ‘know-where’ and ‘know-when’: re-framing configurations and distributions of knowledge in organisations Abstract: This paper explores varying configurations of knowledge in organisations. A multi-dimensional framework of distinctive forms of knowledge is used to highlight different patterns of organisational knowledge, demonstrating their heterogeneity and variability – over time, in terms of depth of expertise, and their distribution within and between organisations. Common knowledge that is shared across an organisation accounts for only a small proportion of organisational knowledge, indicating that strategies to exploit this resource for competitive advantage will be constrained unless mechanisms are developed that enable access to and transfer of knowledge that is not yet shared or common. Journal: Knowledge Management Research & Practice Pages: 410-421 Issue: 4 Volume: 11 Year: 2013 Month: 11 X-DOI: 10.1057/kmrp.2012.40 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.40 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:410-421 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945370_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Leigh W Jerome Author-X-Name-First: Leigh W Author-X-Name-Last: Jerome Title: Innovation in social networks: knowledge spillover is not enough Abstract: Knowledge has become increasingly specialized and thus trapped in discipline and sector silos. A rich exchange of ideas across disciplines and sectors can lead to invaluable knowledge spillovers and innovation; however, when knowledge is elite, it is not easily blended. This research explores the utility of using online social network platforms to accelerate knowledge spillovers. The project established a virtual heterarchical social network (VHSN) with targeted ‘Knowledge Clusters’. Findings validate the efficacy of using online social networks as incubators for cross-cutting collaboration. Results further demonstrate how Knowledge Clusters can facilitate distributed knowledge spillovers. However, spillovers in the cross-sector networks were narrowly absorbed into their recipients’ silos of origin. The VHSN did not realize its full innovation potential. The utility of the social network platform is discussed highlighting the importance of adopting new tools and methodologies engineered to promote cross-cutting engagement in order to speed translational science from discovery to commercialization. Journal: Knowledge Management Research & Practice Pages: 422-431 Issue: 4 Volume: 11 Year: 2013 Month: 11 X-DOI: 10.1057/kmrp.2012.44 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.44 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:11:y:2013:i:4:p:422-431 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945420_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Alina Dulipovici Author-X-Name-First: Alina Author-X-Name-Last: Dulipovici Author-Name: Richard Baskerville Author-X-Name-First: Richard Author-X-Name-Last: Baskerville Title: An eduction model of disciplinary emergence: the ripples of knowledge management Abstract: Using the field of knowledge management, this paper examines how discourses form and evolve from the perspective of eduction (a type of reasoning that involves extracting principles from data). Conceptual development within a discipline depends on concepts borrowed from other disciplines through the interaction of two multifaceted, interwoven processes: the scientific process and the social process. On the basis of a citation analysis, this paper illustrates how this interaction creates two distinct episodes of eduction that coexist and evolve in parallel. The concept of eduction does not separate the effects of the social process from the scientific process and realistically assumes that both processes are necessary. Thus, collaborative interests expand and contract, leading to the development of the discipline from other disciplines, while simultaneously establishing its own foundations. This study has implications for understanding how other discourses emerge, diffuse their ideas, and shape new fields and for understanding interdisciplinary interactions. Journal: Knowledge Management Research & Practice Pages: 115-133 Issue: 2 Volume: 13 Year: 2015 Month: 5 X-DOI: 10.1057/kmrp.2013.34 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.34 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:2:p:115-133 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945421_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mario J Donate Author-X-Name-First: Mario J Author-X-Name-Last: Donate Author-Name: Fátima Guadamillas Author-X-Name-First: Fátima Author-X-Name-Last: Guadamillas Title: An empirical study on the relationships between knowledge management, knowledge-oriented human resource practices and innovation Abstract: The main purpose of this paper is to empirically analyse relationships between human resource (HR) and knowledge management (KM) practices and their effect on the firm’s innovation performance. From the knowledge-based view of the firm, hypotheses based on the specific interactions between an integrated set of KM and knowledge-oriented HR practices were established and statistically tested in a sample of 111 Spanish companies from technological industries. Survey methodology was used with the aim to gather data about KM practices and other related organizational aspects. Overall, this paper provides empirical evidence of a moderating effect of a set of knowledge-oriented HR practices in the relationship between KM exploitation practices and innovation performance. In line with previous research, we suggest that although KM practices are important in themselves for innovation purposes, when specific organizational conditions are properly established by managers the innovation capacity of the firm will significantly be improved and more successfully utilized. Journal: Knowledge Management Research & Practice Pages: 134-148 Issue: 2 Volume: 13 Year: 2015 Month: 5 X-DOI: 10.1057/kmrp.2013.36 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.36 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:2:p:134-148 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945422_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: David Rodríguez-Gómez Author-X-Name-First: David Author-X-Name-Last: Rodríguez-Gómez Author-Name: Joaquín Gairín Author-X-Name-First: Joaquín Author-X-Name-Last: Gairín Title: Unravelling knowledge creation and management in educational organisations: barriers and enablers Abstract: Knowledge Creation and Management (KCM) is one of the main strategies for fostering improvement in any kind of organisation, including educational organisations, on which this paper is focused. While KCM is being widely studied, little attention has been given to KCM in organisations supplying education, training and/or assessment services to learners (i.e., primary and secondary schools or higher education institutions, among others). From an educational management approach, the aim of this paper is to describe and analyse the factors that foster or inhibit KCM processes conducted within educational organisations. Professionals (n=84), moderators and managers or institutional leaders of four selected cases were surveyed and interviewed. Results show the importance of the main organisational and procedural factors (i.e., organisational values and goals, leadership, structure, culture, dynamics, Information and Communications Technologies, KCM processes and people) to improve KCM results in educational organisations. Journal: Knowledge Management Research & Practice Pages: 149-159 Issue: 2 Volume: 13 Year: 2015 Month: 5 X-DOI: 10.1057/kmrp.2013.37 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.37 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:2:p:149-159 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945423_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Simon Burnett Author-X-Name-First: Simon Author-X-Name-Last: Burnett Author-Name: Andy Grinnall Author-X-Name-First: Andy Author-X-Name-Last: Grinnall Author-Name: Dorothy Williams Author-X-Name-First: Dorothy Author-X-Name-Last: Williams Title: What have we learned so far? The development and application of an organisational learning narrative Abstract: The use of narratives and stories has been growing in popularity in the field of knowledge management. Narratives may be used as useful vehicles for several knowledge-based activities within organisational (and other) contexts. These include acquiring and sharing knowledge in the form of personal experiences; the storage of explicit knowledge; and significantly, the development of personal knowledge and understanding through the use of narratives for sense-making. This paper presents research into the development and application of a method for the construction of a ‘learning narrative’: an organisational narrative developed for the specific purpose of sharing experiential knowledge. The paper presents a rationale for the use of narratives within knowledge management; details a methodological approach for the development of learning narratives; and highlights a number of benefits of the use of learning narratives, notably their use in sustaining and enhancing the quality of project-based work. Journal: Knowledge Management Research & Practice Pages: 160-167 Issue: 2 Volume: 13 Year: 2015 Month: 5 X-DOI: 10.1057/kmrp.2013.38 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.38 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:2:p:160-167 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945424_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nor Ashmiza Mahamed Ismail Author-X-Name-First: Nor Ashmiza Author-X-Name-Last: Mahamed Ismail Author-Name: Christine Welch Author-X-Name-First: Christine Author-X-Name-Last: Welch Author-Name: Mark Xu Author-X-Name-First: Mark Author-X-Name-Last: Xu Title: Towards a sustainable quality of university research: knowledge sharing Abstract: It is claimed that by providing a sustainable environment, a university’s research profile can be enhanced. Questions then arise about how universities define sustainability, what criteria are used to judge sustainable quality in research, and how a university can maintain sustainable research quality? This paper places emphasis on sustainable quality of research from the perspective of knowledge sharing. It is argued that effective sharing of knowledge among academics could lead to improved university research performance. It is most important that universities establish credible leadership influences on knowledge sharing. We apply Beer’s Viable System Model to identify those domains of research leadership and knowledge sharing that are necessary for an institution to maintain sustainable quality in research. This paper considers examples of research-knowledge sharing in U.K. research communities, and explores a positive relationship between research leadership and research-knowledge sharing. Journal: Knowledge Management Research & Practice Pages: 168-177 Issue: 2 Volume: 13 Year: 2015 Month: 5 X-DOI: 10.1057/kmrp.2013.39 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.39 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:2:p:168-177 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945425_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mohamed A F Ragab Author-X-Name-First: Mohamed A F Author-X-Name-Last: Ragab Author-Name: Amr Arisha Author-X-Name-First: Amr Author-X-Name-Last: Arisha Title: The MinK framework: towards measuring individual knowledge Abstract: Knowledge is the currency of the current economy and a vital resource for sustaining organisational performance in today’s knowledge-based intensively competitive business environment. To avoid the detrimental consequences of knowledge loss, managers are urged to identify where knowledge stocks exist and how knowledge flows within their organisations by identifying knowledge holders among their employees. Although some studies have attempted to use different methods to measure knowledge at the organisational level, very few have addressed the individual knowledge holder. Moving from a critical literature review of the existing knowledge measurement approaches, this paper proposes a novel framework that enables organisations to measure individual knowledge in the business context using a set of metrics, which are subsequently validated via a series of in-depth interviews with senior managers. A summary of the managers’ views on individual knowledge measurement is presented, and reflections on the industry application of the proposed framework and recommendations for its improvement are also discussed. Journal: Knowledge Management Research & Practice Pages: 178-186 Issue: 2 Volume: 13 Year: 2015 Month: 5 X-DOI: 10.1057/kmrp.2013.40 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.40 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:2:p:178-186 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945426_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Richard Vines Author-X-Name-First: Richard Author-X-Name-Last: Vines Author-Name: Michael Jones Author-X-Name-First: Michael Author-X-Name-Last: Jones Author-Name: Gavan McCarthy Author-X-Name-First: Gavan Author-X-Name-Last: McCarthy Title: Collaborating across institutional and jurisdictional boundaries: enabling the emergence of a national innovation system through public knowledge management Abstract: Public institutions involved in research that aims to strengthen the productivity, profitability and adaptiveness of industries face a multiplicity of challenges when managing for the emergence of cost effective solutions to problems. We reflect upon the learnings of a Government sponsored Visiting Fellow’s programme that we describe as a knowledge management (KM) intervention within Australia’s primary industries Research, Development and Extension (R, D and E) system. Our central concern is to draw upon the learnings of an internet-based initiative in the United States called eXtension to show how ‘traditional’ D and E activities can be transformed. We argue that organisations and networks involved in such D and E activities need to perceive themselves as belonging to systems that are socio-technical in nature. That is, the development and deployment of cross-jurisdictional and cross-institutional innovations are shaped by both the social interactions between people and the systematic use of technology to support distributed learning. We explain how the elements of an integrated model to support public KM can be developed to create the conditions for enhanced innovation. Our findings have relevance to a wide range of other industry sectors considering contemporary service models involving public and private partnerships. Journal: Knowledge Management Research & Practice Pages: 187-197 Issue: 2 Volume: 13 Year: 2015 Month: 5 X-DOI: 10.1057/kmrp.2013.41 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.41 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:2:p:187-197 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945427_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hsing Hung Chen Author-X-Name-First: Hsing Author-X-Name-Last: Hung Chen Author-Name: He-Yau Kang Author-X-Name-First: He-Yau Author-X-Name-Last: Kang Author-Name: Amy H I Lee Author-X-Name-First: Amy H I Author-X-Name-Last: Lee Author-Name: Shountao Chen Author-X-Name-First: Shountao Author-X-Name-Last: Chen Title: Strategies, decisions and operations for keeping exploitative and exploratory activities balanced Abstract: Sustainable competitive advantage of a firm may lie in the firm’s ability to exploit its current competencies while simultaneously exploring new capabilities. However, this is hard to be achieved at the same time. Therefore, a conceptual decision-making framework is proposed to fulfil this task. First, to balance exploitation and exploration under punctuated equilibrium, a fuzzy analytic network process with goal programming is developed to help decision makers select the best projects under specific environments. Second, an executive committee, where experts use computer groupware with the Delphi technique to balance exploratory and exploitative activities flexibly, is formed to allocate limited resources during the implementation of the projects. After a practical investigation, the research concludes that the strategy targeted for balancing exploitation and exploration should be periodically adjusted, and the limited resources should be allocated during the execution of projects. Specifically, the proposed model for sustainable competitive advantage is recommended to practitioners in developing and implementing projects. Journal: Knowledge Management Research & Practice Pages: 198-213 Issue: 2 Volume: 13 Year: 2015 Month: 5 X-DOI: 10.1057/kmrp.2013.42 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.42 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:2:p:198-213 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945428_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yu-Fang Yen Author-X-Name-First: Yu-Fang Author-X-Name-Last: Yen Author-Name: Jung-Feng Tseng Author-X-Name-First: Jung-Feng Author-X-Name-Last: Tseng Author-Name: Hsing-Kuo Wang Author-X-Name-First: Hsing-Kuo Author-X-Name-Last: Wang Title: The effect of internal social capital on knowledge sharing Abstract: On the basis of the Chinese schema, we propose that internal social capital manifests itself in the form of ‘guanxi’, trust, and norms. We discuss the concept of interpersonal relationships within the context of Chinese culture by embedding the guanxi concept into a model to investigate the relationships among the three dimensions. We used a survey-based methodology to collect data from 230 employees of the top 100 high-technology firms in Taiwan and structural equation modelling (SEM) with LISREL 8.54 to examine the hypotheses model. The results indicated that at the individual level, guanxi is positively related to both trust and norms, which are also positively related to knowledge sharing. The mediating effects of trust and norms were also found to be significant. Trust directly influences knowledge sharing, and plays a mediating role between knowledge sharing and guanxi. This suggests that knowledge sharing is likely to occur when trust exists among employees. The results further indicate that norms mediate the relationship between guanxi and knowledge sharing. Guanxi among members influences knowledge sharing; therefore, organizations require a feasible solution using the relational norms mechanism. Previous studies have either emphasized the direct influence of social capital or regarded all variables to be of similar importance for knowledge sharing; however, no clear explanations have been provided explaining its influence on knowledge sharing. We advance understanding of why social capital enhances knowledge sharing among employees and the means by which this occurs. Journal: Knowledge Management Research & Practice Pages: 214-224 Issue: 2 Volume: 13 Year: 2015 Month: 5 X-DOI: 10.1057/kmrp.2013.43 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.43 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:2:p:214-224 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945429_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Eirini Manolopoulou Author-X-Name-First: Eirini Author-X-Name-Last: Manolopoulou Author-Name: Sotiris Kotsiantis Author-X-Name-First: Sotiris Author-X-Name-Last: Kotsiantis Author-Name: Dimitris Tzelepis Author-X-Name-First: Dimitris Author-X-Name-Last: Tzelepis Title: Application of association and decision rules on intellectual capital Abstract: Intellectual capital (IC), leading to sustainable competitiveness shapes the patterns of business reality nowadays. IC disclosure has become a critical necessity in this new framework. Being a novel interdisciplinary study, the aim of this paper was to examine IC disclosure by Greek publicly traded firms implementing association and decision rules. Firms were divided into three classes (low, medium and high) according to their IC disclosure, measured by the content analysis methodology. The association rules of each class were specified, highlighting IC reporting profile and focus of the firms belonging to each class. Firms in the high class were shown to have strongly realised the crucial need for a reporting change. Teamwork, corporate culture and extra-firm potential appeared to be underlined. Applying the decision tree methodology, the paper succeeded in proving the remuneration–incentive system, R&D and business collaborations items as the IC reporting-related factors differentiating classes. Journal: Knowledge Management Research & Practice Pages: 225-234 Issue: 2 Volume: 13 Year: 2015 Month: 5 X-DOI: 10.1057/kmrp.2013.44 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.44 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:13:y:2015:i:2:p:225-234 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1387221_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Seung-Kyu Yi Author-X-Name-First: Seung-Kyu Author-X-Name-Last: Yi Author-Name: Bogang Jun Author-X-Name-First: Bogang Author-X-Name-Last: Jun Title: Has the German reunification strengthened Germany’s national innovation system?: Triple Helix dynamics of Germany’s innovation system Abstract: This paper investigates whether the German reunification strengthened the country’s national innovation system, using the Triple Helix (TH) model. In particular, it assesses the various dimensions of the innovation system by analyzing co-authorship networks from 1973 to 2014. Despite the series of policies promoting collaboration between the two regions and the rise in the number of regional collaborations and in the number of papers, the results show that the national innovation system of Germany has worsened since the reunification in 1990, and the role of government is critical in encouraging collaboration. Finally, this paper uses survey data on the type of TH configuration that actually occurred in East Germany as a robustness check. Journal: Knowledge Management Research & Practice Pages: 1-12 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2017.1387221 File-URL: http://hdl.handle.net/10.1080/14778238.2017.1387221 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:1-12 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1392409_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Quratulain Amber Author-X-Name-First: Quratulain Author-X-Name-Last: Amber Author-Name: Iram A. Khan Author-X-Name-First: Iram A. Author-X-Name-Last: Khan Author-Name: Mansoor Ahmad Author-X-Name-First: Mansoor Author-X-Name-Last: Ahmad Title: Assessment of KM processes in a public sector organisation in Pakistan: bridging the gap Abstract: Organisations implement Knowledge Management (KM) processes to become more efficient and competitive. Due to differences in the goals and cultural practices between the public and private sectors, KM practices meant for the private sector cannot be applied to the public sector without appropriate modifications and vice versa. This case study assesses the KM processes of a public sector organisation in Pakistan, viz. Planning Commission, by using qualitative and quantitative approaches. The results and findings are based on twenty-six (26) interviews and a questionnaire-based survey of sixty (60) employees. The results highlight KM issues in four KM process areas: knowledge discovery, knowledge capture, knowledge sharing, and knowledge application. The study also identifies gaps that exist for adopting knowledge-based practices in the case study organisation. These are lack of institutional repository, formally designed and implemented training programmes, informal networking, and brainstorming, etc. The paper also proposes illustrative KM mechanisms that would facilitate the Planning Commission in introducing a formal knowledge management strategy to fill the identified gaps. Journal: Knowledge Management Research & Practice Pages: 13-20 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2017.1392409 File-URL: http://hdl.handle.net/10.1080/14778238.2017.1392409 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:13-20 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1401194_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Adarsh Kumar Kakar Author-X-Name-First: Adarsh Kumar Author-X-Name-Last: Kakar Title: How do team conflicts impact knowledge sharing? Abstract: Past studies have shown that conflict in teams is inevitable and even desirable for enhancing team performance. Conflict occurs due to perceived or real differences in teams and is often magnified by demographic and functional diversity. Given that software development teams reflect both types of diversity, it is important to investigate the impact of team conflict on critical team outcomes such as knowledge sharing. The results of the study show that while task conflicts impact knowledge sharing positively, only moderate levels of relationship conflict is good for knowledge sharing. Both high and low levels of relationship conflicts are not conducive for knowledge sharing. Further, high levels of relationship conflicts moderate the direct impacts of task conflicts on knowledge sharing adversely, while low levels of relationship conflicts magnify the impact of task conflicts on knowledge sharing. The complex interactions between task conflict, relationship conflict and knowledge sharing have useful implications for both practice and future research. Journal: Knowledge Management Research & Practice Pages: 21-31 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2017.1401194 File-URL: http://hdl.handle.net/10.1080/14778238.2017.1401194 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:21-31 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1405143_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ana Cristina Fachinelli Author-X-Name-First: Ana Cristina Author-X-Name-Last: Fachinelli Author-Name: Fernanda Pauletto D’Arrigo Author-X-Name-First: Fernanda Author-X-Name-Last: Pauletto D’Arrigo Author-Name: Karl Joachim Breunig Author-X-Name-First: Karl Joachim Author-X-Name-Last: Breunig Title: The value context in knowledge-based development: revealing the context factors in the development of Southern Brazils Vale dos Vinhedos region Abstract: This empirical study extends knowledge of context factors as described by the theory on knowledge-based development (KBD). KDB theory considers the creation, distribution, and use of knowledge factors for value creation to companies, people, and society. Studies on theory of value have demonstrated a conceptual shift: from a concept of production based on aggregate economic output, to a wider concept in terms of total value generation in a given community where non-tangible forms of capital are playing a key role. However, the economic significance of knowledge does not become apparent until the interaction between knowledge objects and agents is framed in a value context. Therefore, our study presents a framework for micro-level analysis that reveals the role of knowledge factors in the development of the region as a value context. The framework is derived from an empirical analysis of the development of the region of Vale dos Vinhedos in Southern Brazil. Multiple sources of data are utilised to explain knowledge development dynamics occurring in this particular knowledge event (K-event). In adittion to providing a framework that identifies important value context factors of the knowledge event, the study also contributes by extending the application of KDB beyond an urban context through our recollection of these rural regional knowledge development dynamics. Journal: Knowledge Management Research & Practice Pages: 32-41 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2017.1405143 File-URL: http://hdl.handle.net/10.1080/14778238.2017.1405143 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:32-41 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1405144_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jing Han Author-X-Name-First: Jing Author-X-Name-Last: Han Author-Name: Renske Pashouwers Author-X-Name-First: Renske Author-X-Name-Last: Pashouwers Title: Willingness to share knowledge in healthcare organisations: the role of relational perception Abstract: A growing number of studies have been conducted to study the antecedents of employees’ knowledge-sharing behaviours. However, the literature is limited regarding the influence of relational characteristics on knowledge sharing. We conducted a field study in two Dutch health care organisations, and examined employees’ willingness to share knowledge in 488 dyadic relationships. The results showed that an individual’s perceived reciprocity and positivity of a dyadic tie was positively related to that person’s willingness to share knowledge. Moreover, perceived competition was negatively related to willingness to share knowledge. Based on these findings, we discuss how to change organisational culture to encourage knowledge sharing. Suggestions for future research and practical implications are also offered. Journal: Knowledge Management Research & Practice Pages: 42-50 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2017.1405144 File-URL: http://hdl.handle.net/10.1080/14778238.2017.1405144 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:42-50 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1405775_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lina Al Shatti Author-X-Name-First: Lina Author-X-Name-Last: Al Shatti Author-Name: John E. Bischoff Author-X-Name-First: John E. Author-X-Name-Last: Bischoff Author-Name: Christopher J. Willy Author-X-Name-First: Christopher J. Author-X-Name-Last: Willy Title: Investigating the effectiveness of team communication and the balance of member contributions on knowledge acquisition Abstract: This study aims to explore the effect of project team communication and the balance of member contributions on knowledge management, specifically in the case of knowledge acquisition by project managers when multiple projects are being managed within the oil and gas industry. The study uses the quantitative research method and a survey questionnaire that targeted multiple-project managers to collect the data utilised in the testing of the research hypotheses. The multiple regression approach was used to analyse the collected data. A total of 184 multiple-project managers participated in this study. The results show that both communication and the balance of member contributions have significant positive impacts on knowledge acquisition in a multiple-project management setting. The findings of this study facilitate a holistic understanding of project team collaboration through two factors, i.e., “communication” and “balance of member contributions”, which influence knowledge acquisition by project managers within organisations. This understanding will improve the effectiveness of the knowledge management (KM) process and increase project manager efficiency. Journal: Knowledge Management Research & Practice Pages: 51-65 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2017.1405775 File-URL: http://hdl.handle.net/10.1080/14778238.2017.1405775 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:51-65 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1405776_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ahmed Ramy Author-X-Name-First: Ahmed Author-X-Name-Last: Ramy Author-Name: Jenni Floody Author-X-Name-First: Jenni Author-X-Name-Last: Floody Author-Name: Mohamed A. F. Ragab Author-X-Name-First: Mohamed A. F. Author-X-Name-Last: Ragab Author-Name: Amr Arisha Author-X-Name-First: Amr Author-X-Name-Last: Arisha Title: A scientometric analysis of Knowledge Management Research and Practice literature: 2003–2015 Abstract: The purpose of this paper is to explore the current research trends in Knowledge Management (KM) through a scientometric analysis of all literature published in KMRP between 2003 and 2015 (506 articles). The review framework explores three sets of review questions addressing Research Productivity, Research Themes and Methods, and Citation Analysis. The study elucidates wide global interest in KM and an increasing trend towards multi-author collaboration. Although more than 55 different industries have featured in the journal, certain knowledge-intensive sectors remain underrepresented. Country productivity shows few nations taking the lead with an interesting correlation between research activity and economic prosperity. Moreover, a growing tendency towards empirical methods is observed in contrast to a decrease in literature review papers, coupled with a recent rise in articles that integrate KM and Information Technology (IT). In terms of citation and influences, few published articles have stood out in the journal’s history. This is the first comprehensive scientometric research of KMRP describes the state-of-the-art value and provides an outlook of the future. Journal: Knowledge Management Research & Practice Pages: 66-77 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2017.1405776 File-URL: http://hdl.handle.net/10.1080/14778238.2017.1405776 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:66-77 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1408538_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Fenghua Bao Author-X-Name-First: Fenghua Author-X-Name-Last: Bao Author-Name: Longwei Tian Author-X-Name-First: Longwei Author-X-Name-Last: Tian Author-Name: Xiangzhi Bu Author-X-Name-First: Xiangzhi Author-X-Name-Last: Bu Author-Name: Xunyong Xiang Author-X-Name-First: Xunyong Author-X-Name-Last: Xiang Author-Name: Yapu Zhao Author-X-Name-First: Yapu Author-X-Name-Last: Zhao Title: Experience distribution, experienced leaders, and team performance Abstract: Although research has indicated that organisational performance can be improved by investigating and learning from experiences, some studies have found that organisations may generate incorrect lessons or fail to learn. This study addresses this inconsistency by turning attention to experience distribution over time. Drawing from the experiential learning perspective, we argue that highly concentrated failure experiences and highly dispersed success experiences in a time period will impose negative impacts on organisational learning. Further, we also find that experienced leaders will ameliorate such negative effects through “circumventing” and “inspiring” mechanisms. We find support for our theory through a set of panel data collected from the teams of National Basketball Association during the 2003–2004 and the 2012–2013 seasons. Journal: Knowledge Management Research & Practice Pages: 78-88 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2017.1408538 File-URL: http://hdl.handle.net/10.1080/14778238.2017.1408538 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:78-88 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1415119_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ming-Huei Chen Author-X-Name-First: Ming-Huei Author-X-Name-Last: Chen Author-Name: Hong-Yan Wang Author-X-Name-First: Hong-Yan Author-X-Name-Last: Wang Author-Name: Ming-Chao Wang Author-X-Name-First: Ming-Chao Author-X-Name-Last: Wang Title: Knowledge sharing, social capital, and financial performance: the perspectives of innovation strategy in technological clusters Abstract: The paper explores knowledge sharing and social capital as antecedents of innovation strategy at the firm level and investigates its effect on financial performance while also considering customer satisfaction. The proposed hypotheses were empirically tested by examining a sample of 209 technology firms in Taiwan science parks. Using the structural equation model, the results show the firm’s knowledge sharing and social capital shape the innovation strategies, including collaborative, in-house, and outsourcing, and highlight the positive impacts of collaborative and in-house innovation strategies on customer satisfaction which positively affects financial performance. We find the purposive and selective impact of knowledge sharing on different strategies and its uneven effects on performance via the lens of strategies choice. Evidence implies a firm with a hybrid (ambidexterity) in strategy enhances the complementarity via balancing and mitigating contradictory ingredients between internal and external knowledge acquisition, which in turn improves its customer satisfaction and financial performance. Journal: Knowledge Management Research & Practice Pages: 89-104 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2017.1415119 File-URL: http://hdl.handle.net/10.1080/14778238.2017.1415119 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:89-104 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1428066_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yavuz Ağan Author-X-Name-First: Yavuz Author-X-Name-Last: Ağan Author-Name: Mehmet Fatih Acar Author-X-Name-First: Mehmet Fatih Author-X-Name-Last: Acar Author-Name: Eren Erdogan Author-X-Name-First: Eren Author-X-Name-Last: Erdogan Title: Knowledge management, supplier integration, and new product development Abstract: There are three ways of developing parts for the end product in relation to the supplier: Black box, grey box, and white box. While in the black box approach suppliers are completely responsible for the new parts, in white box approach suppliers act like a contract manufacturer. Grey box approach however requires true collaborative efforts between companies and their suppliers. In this paper, we will investigate how to improve supplier involvement and grey box new product development (NPD) process based on Knowledge-based view of the firm. Survey methodology and structural equation modelling using Partial Least Square Method (PLS) is used to collect and analyse data. Data were collected by a professional research firm. 102 suitable responses have been collected. While knowledge management (KM) did not have a direct impact on the NPD performance, supplier NPD integration has direct and mediating effect on both NPD and financial performance outcomes. Sub-construct analysis revealed further findings that are insightful. We developed a strong supplier NPD integration measure and strengthen NPD performance measure. As much difficult as it is, as researchers, we need to develop more complex models and collect more data to reach more meaningful findings. Best to our knowledge our paper is one of the rare researches that investigate the relationship between KM and supplier NPD integration (SNPDI). Analysing sub-constructs also reveal that companies must fine calibrate their approach to KM and Supplier NPD integration. The Expectation sub-construct of SNPDI was newly developed and found to be significant on the outcomes. Journal: Knowledge Management Research & Practice Pages: 105-117 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2018.1428066 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1428066 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:105-117 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1428067_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Miikka Palvalin Author-X-Name-First: Miikka Author-X-Name-Last: Palvalin Author-Name: Vilma Vuori Author-X-Name-First: Vilma Author-X-Name-Last: Vuori Author-Name: Nina Helander Author-X-Name-First: Nina Author-X-Name-Last: Helander Title: The relation between knowledge transfer and productivity in knowledge work Abstract: Within the modern ICT-enabled knowledge work context, questions related to access to information and knowledge-sharing practices have received growing research attention. However, there is still surprisingly little empirical research exploring the actual impact of effective knowledge transfer to work productivity. The purpose of this paper is to fulfil this research gap and empirically study whether there are any differences in subjective work productivity based on how the knowledge worker perceives the level of information flow and knowledge transfer within the organisation. Furthermore, the aim is to determine whether there are differences between the extent to which the positively experienced information flow and knowledge transfer impact experienced work productivity. Through the survey method, data were collected from 998 knowledge workers from Finland in various sizes of organisations. The quantitative data were analysed using SPSS software descriptive statistics, correlations and U-tests. The practical value of the study is in the analysis results. The paper presents the value of information flows and knowledge transfer to knowledge work productivity. This increased understanding will help managers to evaluate the effects of investing in supporting information flows and knowledge transfer within their organisations. Journal: Knowledge Management Research & Practice Pages: 118-125 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2018.1428067 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1428067 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:118-125 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1428068_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paolo Canonico Author-X-Name-First: Paolo Author-X-Name-Last: Canonico Author-Name: Stefano Consiglio Author-X-Name-First: Stefano Author-X-Name-Last: Consiglio Author-Name: Ernesto De Nito Author-X-Name-First: Ernesto Author-X-Name-Last: De Nito Author-Name: Vincenza Esposito Author-X-Name-First: Vincenza Author-X-Name-Last: Esposito Author-Name: Mario Pezzillo Iacono Author-X-Name-First: Mario Author-X-Name-Last: Pezzillo Iacono Title: Dealing with knowledge in a product development setting: an empirical analysis in the automotive industry Abstract: The relationship between the management of knowledge and the Japanese concept of obeya is a neglected topic. Previous studies have classified the different tools and methods adopted in Lean Product Development in the light of the Socialisation–Externalisation–Combination–Internalisation (SECI) theoretical framework for knowledge management. Following these studies, the aim of this paper is to understand empirical context how obeya is used to integrate knowledge and how its adoption fits with the SECI model. We investigated this relationship using two obeya experiences in Fiat Chrysler Automobiles, within a project that was part of the development of a new longitudinal-engine for Alfa Romeo Giulia. Journal: Knowledge Management Research & Practice Pages: 126-133 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2018.1428068 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1428068 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:126-133 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1428069_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Carlos M. Jardon Author-X-Name-First: Carlos M. Author-X-Name-Last: Jardon Title: Moderating effect of intellectual capital on innovativeness in Latin American subsistence small businesses Abstract: Small businesses created as a way of subsisting are very important in Latin America in alleviating extreme poverty. These businesses possibly need to innovate to compete. Innovativeness is strongly linked with intellectual capital, but the limitations of subsistence small businesses weaken this link. In particular, human capital possibly affects innovativeness, but the effect can be mediated or moderated by other components of intellectual capital. This paper uses partial least squares to study the impact of the different dimensions of intellectual capital on innovativeness as a dynamic capability in small businesses in the timber industry in an area of Latin America, and, in particular, the mediation effect among them. The results show that human capital generates relational capital. The relational capital needs structural capital to improve the innovativeness of subsistence small businesses. Journal: Knowledge Management Research & Practice Pages: 134-143 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2018.1428069 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1428069 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:134-143 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1428070_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Anna Bykova Author-X-Name-First: Anna Author-X-Name-Last: Bykova Author-Name: Carlos Maria Jardon Author-X-Name-First: Carlos Maria Author-X-Name-Last: Jardon Title: The mediation role of companies’ dynamic capabilities for business performance excellence: insights from foreign direct investments. The case of transitional partnership Abstract: This study uses a combination of multinational enterprises and dynamic capabilities perspectives to illustrate how the involvement of foreign investors is able to contribute to a company’s corporate performance. Using Russian companies as an empirical sample and applying PLS-SEM, we test hypotheses regarding the impact of dynamic capabilities in terms of absorptive, adaptive, and communicative capabilities, on the relationship between foreign ownership and performance. Findings indicate that dynamic capabilities fully mediate the process of foreign direct investments transformation into firm’s results. Our findings contribute to the understanding of the mechanism by which dynamic capabilities enhance the positive effects of foreign direct investments on business performance, and advance the theoretical understanding of how a dynamic capabilities concept could be incorporated into multinational enterprises theory in the framework of relationships between companies from economies with different knowledge endowment. Journal: Knowledge Management Research & Practice Pages: 144-159 Issue: 1 Volume: 16 Year: 2018 Month: 1 X-DOI: 10.1080/14778238.2018.1428070 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1428070 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:16:y:2018:i:1:p:144-159 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1851615_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ettore Bolisani Author-X-Name-First: Ettore Author-X-Name-Last: Bolisani Author-Name: Monica Fedeli Author-X-Name-First: Monica Author-X-Name-Last: Fedeli Author-Name: Laura Bierema Author-X-Name-First: Laura Author-X-Name-Last: Bierema Author-Name: Valentina De Marchi Author-X-Name-First: Valentina Author-X-Name-Last: De Marchi Title: United we adapt: communities of practice to face the CoronaVirus crisis in higher education Abstract: The paper contributes to the knowledge management literature by arguing how a community of practice (CoP) can react to a situation of crisis quickly, providing support to the whole organisation where it operates. This work examines a CoP of “change agents” at the University of Padova, how it coped with the emergency and the risk of disruption caused by COVID-19, and how it supported the transformation of teaching and learning in higher education. Especially, the purpose of this research is to understand the impact of a crisis on a CoP and on its functioning. Through an in-depth case study, the paper presents evidence of the evolution of the community, and the concrete support offered to faculty coping with the emergency. The crisis provided the impetus to strengthen the relationships among members, improve the sense of belonging, and empower the entire community. Journal: Knowledge Management Research & Practice Pages: 454-458 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2020.1851615 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1851615 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:454-458 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1909430_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Guilherme Tortorella Author-X-Name-First: Guilherme Author-X-Name-Last: Tortorella Author-Name: Gopalakrishnan Narayanamurthy Author-X-Name-First: Gopalakrishnan Author-X-Name-Last: Narayanamurthy Author-Name: Jo Staines Author-X-Name-First: Jo Author-X-Name-Last: Staines Title: COVID-19 Implications on the Relationship between Organizational Learning and Performance Abstract: This research examines the implications of COVID-19 on the relationship between organisational learning and operational performance in service organisations. By using social learning theory and transactive memory system theory, we developed competing hypotheses on how organisational learning and COVID-19 outbreak interact with each other to explain 10 their impact on operational performance. To test our hypotheses, we surveyed 106 employees of service organisations who have been remotely working during COVID-19 outbreak. The collected data were analysed through multivariate data techniques. We specifically measured operational performance to assess the organisation’s performance as they were the ones immediately affected by the outbreak of COVID-19, which then is expected to have a lagged 15 impact on financial performance. Through exploratory factor analysis, we identified two bundles of COVID-19 work implications, namely home office work environment and social distancing. Results confirmed that home office work environment positively mediates the relationship between organisational learning and operational performance of service organisations. Our research adds to theory, since we evidenced that individuals’ behaviours and work environment reciprocally influence each other, even when individuals are actually apart from the usual work environment, asobserved during the pandemic. Journal: Knowledge Management Research & Practice Pages: 551-564 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2021.1909430 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1909430 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:551-564 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1992711_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Giovanni Schiuma Author-X-Name-First: Giovanni Author-X-Name-Last: Schiuma Author-Name: Tom Jackson Author-X-Name-First: Tom Author-X-Name-Last: Jackson Author-Name: Antti Lönnqvist Author-X-Name-First: Antti Author-X-Name-Last: Lönnqvist Title: Managing knowledge to navigate the coronavirus crisis Journal: Knowledge Management Research & Practice Pages: 409-414 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2021.1992711 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1992711 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:409-414 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1838963_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Silvia Iacuzzi Author-X-Name-First: Silvia Author-X-Name-Last: Iacuzzi Author-Name: Paolo Fedele Author-X-Name-First: Paolo Author-X-Name-Last: Fedele Author-Name: Andrea Garlatti Author-X-Name-First: Andrea Author-X-Name-Last: Garlatti Title: Beyond Coronavirus: the role for knowledge management in schools responses to crisis Abstract: The unprecedented disruptions triggered by the Coronavirus pandemic have emphasised the need for strategies to navigate such large-scale crises and lead to the next normal. In particular, given their stewardship role and their provision of key services, public institutions cannot shut down but must even scale up their activities, while planning for an uncertain future. In order to explore these issues, this article looks at how schools, one of the most impacted services, in Italy, itself one of the first and most affected countries, dealt with lockdown and social distancing measures. By investigating how schools reacted to the crisis and focusing on their knowledge management strategies, the study highlights strategies to help educational institutions deal with large-scale crises and plan the new normal. Journal: Knowledge Management Research & Practice Pages: 433-438 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2020.1838963 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1838963 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:433-438 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1866445_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Stefania Mariano Author-X-Name-First: Stefania Author-X-Name-Last: Mariano Title: Let me help you! Navigating through the COVID-19 crisis with prosocial expert knowledge behaviour Abstract: Collecting examples from the current COVID-19 crisis, this paper discusses the role of prosocial expert knowledge behaviour that is proposed to produce resourceful heuristic methods such as experimentations, extensions, combinations, and reconversions, under causal and intervening conditions. In turn, these resourceful heuristic methods are proposed to have a positive influence on organisational coping strategies, organisational crisis readiness, and organisational survival. Implications for theory and practice in the context of organisational knowledge literature are discussed, and directions to future research offered. Journal: Knowledge Management Research & Practice Pages: 484-492 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2020.1866445 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1866445 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:484-492 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1848364_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Farag Edghiem Author-X-Name-First: Farag Author-X-Name-Last: Edghiem Author-Name: Moheeb Abualqumboz Author-X-Name-First: Moheeb Author-X-Name-Last: Abualqumboz Author-Name: Yusra Mouzughi Author-X-Name-First: Yusra Author-X-Name-Last: Mouzughi Title: Covid-19 transition, could Twitter support UK Universities? Abstract: This paper seeks to conceptually explore the use of social media platforms such as Twitter as a microblog to share Covid-19 prescribed knowledge through developing a conceptual framework of university ecosystem knowledge regime. The framework outlines three ecosystem artefacts; teaching, assessment, and student experience and what knowledge-sharing strategies that may help representing these artefacts to the wider community of the ecosystem. The paper provides valuable practical insight to UK Universities’ practitioners, students, and concerned stakeholders on the use of Twitter microblogs to share or retrieve knowledge required to cope with the current Covid-19 transition. The paper sheds light on the unique characteristics of knowledge sharing by UK Universities through Twitter in relation to the current Covid-19 pandemic. The paper also highlights the unconventional use of Twitter by UK Universities to share Covid-19 prescribed knowledge with its stakeholders. Journal: Knowledge Management Research & Practice Pages: 439-444 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2020.1848364 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1848364 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:439-444 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1802359_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chun-Yao Huang Author-X-Name-First: Chun-Yao Author-X-Name-Last: Huang Author-Name: Fu Shih-Wei Author-X-Name-First: Fu Author-X-Name-Last: Shih-Wei Title: Public-private collaborations in a Dunkirk moment Abstract: Many major crises are unexpected, unprecedented, and life-threatening on a large scale. The Dunkirk evacuation by the British in 1940 is a classic example, and the recent global COVID-19 pandemic is another one. Efficient public-private collaborations are critical in such “Dunkirk moments” for problem solving and crisis attenuation, with knowledge sharing and creation, in turn, forming the core of such collaborations. Based on a case of the COVID-19 pandemic, in which problems of facial mask manufacturing and distribution were solved through improvised public-private collaborations, this article systematically highlights the necessary conditions for successful public-private collaboration. Given the conditions thus identified, we further elaborate on the roles that knowledge plays as well as the nature of knowledge activation/creation in such a collaboration. Journal: Knowledge Management Research & Practice Pages: 545-550 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2020.1802359 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1802359 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:545-550 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1906773_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Elias Pekkola Author-X-Name-First: Elias Author-X-Name-Last: Pekkola Author-Name: Taru Siekkinen Author-X-Name-First: Taru Author-X-Name-Last: Siekkinen Author-Name: Emmi-Niina Kujala Author-X-Name-First: Emmi-Niina Author-X-Name-Last: Kujala Author-Name: Jari-Pekka Kanniainen Author-X-Name-First: Jari-Pekka Author-X-Name-Last: Kanniainen Author-Name: Harri Laihonen Author-X-Name-First: Harri Author-X-Name-Last: Laihonen Title: An assessment of COVID-19’s impact on Finnish University Leadership Abstract: This article maps the management actions that Finnish universities have taken during the COVID-19 pandemic and studies how managers in Finnish higher education coped during the crisis and how they feel about it. The article uses action mapping and a survey that was administered to top- and mid-level managers at Finnish universities, and the findings highlight the importance of collegial coordination and maintenance work abilities among managers. Journal: Knowledge Management Research & Practice Pages: 510-516 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2021.1906773 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1906773 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:510-516 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1919574_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Artie Ng Author-X-Name-First: Artie Author-X-Name-Last: Ng Author-Name: Ben Fong Author-X-Name-First: Ben Author-X-Name-Last: Fong Author-Name: Man Fung Lo Author-X-Name-First: Man Fung Author-X-Name-Last: Lo Title: Dynamic knowledge management in response to the pandemic outbreak: an interinstitutional risk-based approach to sustainability Abstract: The coronavirus pandemic (COVID-19) represents an unprecedented challenge for the survival of various organisations around the world. The resilience of an organisation depends predominantly on its ability to respond in a timely manner by leveraging optimal decisions, as supported by dynamic knowledge management in assessing rapidly evolving external uncertainties while evaluating real options. Such a capability can be enhanced by a risk-based approach through collaboration among organisations under public health policy directives to implement concerted control measures in a responsive manner. An integrative framework is developed to illustrate an underlying system that embraces dynamic knowledge management to mitigate limitations in the conventional approach based on a single organisation’s perspective. The case of Hong Kong, a highly populated city in Asia, is illustrated to explore the interinstitutional dynamics of knowledge transfer to external stakeholders in protecting public health under an exposed system. Implications for postpandemic management system development for institutional sustainability are articulated. Journal: Knowledge Management Research & Practice Pages: 536-544 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2021.1919574 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1919574 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:536-544 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1801364_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Salvatore Ammirato Author-X-Name-First: Salvatore Author-X-Name-Last: Ammirato Author-Name: Roberto Linzalone Author-X-Name-First: Roberto Author-X-Name-Last: Linzalone Author-Name: Alberto M. Felicetti Author-X-Name-First: Alberto M. Author-X-Name-Last: Felicetti Title: Knowledge management in pandemics. A critical literature review Abstract: The ongoing pandemic COVID-19 is soliciting the question: what do we know about the knowledge management in a pandemic? Knowledge is a strategic resource to drive decisionmakers in the management of a pandemic, to mitigate health and socio-economic effects. Unlike other natural disasters, pandemics have a long lead time, and during this time can be actively managed. Decisions taken in such a complex process can change the course and the effects of a pandemic. Despite the critical role of knowledge management in pandemics, that inform and enable decision-makers, the literature on this specific issue is poor, fragmented, mainly addressed by “health” journals and marginally addressed by the “knowledge management” scholars. This paper aims to provide the ground for filling this gap, by detecting the state-of-art, that is the topics and the past studies, about Knowledge Management in pandemics. Journal: Knowledge Management Research & Practice Pages: 415-426 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2020.1801364 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1801364 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:415-426 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1911606_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ettore Bolisani Author-X-Name-First: Ettore Author-X-Name-Last: Bolisani Author-Name: Juan Gabriel Cegarra Navarro Author-X-Name-First: Juan Gabriel Author-X-Name-Last: Cegarra Navarro Author-Name: Alexeis Garcia-Perez Author-X-Name-First: Alexeis Author-X-Name-Last: Garcia-Perez Title: Managing counter-knowledge in the context of a pandemic: challenges for scientific institutions and policymakers Abstract: Counter-knowledge comes from unverified sources of information such as hoaxes, rumours or partial lies. It creates an atmosphere of lack of trust that often leads individuals into making risky decisions. In contexts of high uncertainty, the flow of counter-knowledge is likely to increase. Although scientists and scientific institutions can provide knowledge based on evidence and verifiable facts, they may find it difficult to react to the proliferation of counter-knowledge which affects their own credibility. This paper adopts concepts derived from the knowledge management field to shed light on this problem. Examples from the recent history of Italy are discussed. Useful lessons for the public and policymakers are derived. These lessons become particularly relevant in the context of a crisis such as the COVID-19 pandemic, as the world experiences a combination of factors that provide a fertile ground for the emergence of both scientific knowledge and social counter-knowledge. Journal: Knowledge Management Research & Practice Pages: 517-524 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2021.1911606 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1911606 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:517-524 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1880300_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ramona-Diana Leon Author-X-Name-First: Ramona-Diana Author-X-Name-Last: Leon Title: Intellectual capital and the coronavirus crisis: taking a closer look at restaurants’ strategies Abstract: The research aims to determine which dimensions of intellectual capital influenced restaurants’ strategic reaction to the coronavirus crisis. The analysis focuses on 227 restaurants that are listed on TripAdvisor as “the best restaurants from Iasi (Romania)”. Data are collected from the annual reports and companies’ websites. The relationship between the dependent variable (restaurants’ reaction to the coronavirus pandemic) and the independent variables (human capital, structural capital, relational capital) is tested using binomial logistic regression. The results prove that the structural and relational capital can predict restaurants’ strategic decisions in the time of crisis. These findings have both theoretical and practical implications; on the one hand, they expand the literature regarding restaurants’ intellectual capital and on the other hand, they facilitate managers’ understanding of how company’s intellectual capital influences their strategic decisions during crisis. Journal: Knowledge Management Research & Practice Pages: 501-509 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2021.1880300 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1880300 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:501-509 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1860665_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Wei-Tsong Wang Author-X-Name-First: Wei-Tsong Author-X-Name-Last: Wang Author-Name: Su-Ying Wu Author-X-Name-First: Su-Ying Author-X-Name-Last: Wu Title: Knowledge management based on information technology in response to COVID-19 crisis Abstract: COVID-19’s rapid spread has caused a global pandemic. Consequently, it is imperative that healthcare organisations conduct crisis management (CM) to cope with this calamity. This study presents a set of operational guidelines for healthcare organisations to launch effective countermeasures against such crises by means of effective knowledge management (KM) practices. Additionally, information-technology (IT) applications can significantly improve organisations’ CM and KM capabilities by enhancing organisational responsiveness and flexibility. This study thus aims to articulate how the use of innovative IT-enabled mechanisms (e.g., non-contact monitoring devices, intelligent robots, and telemedicine) can reduce the risk of exposure and leverage an artificial intelligence-based epidemic intelligence dashboard to support appropriate decision-making by taking the operation of healthcare organisations in Taiwan during COVID-19 crisis as an example. The research results demonstrate the effectiveness of the employment of IT-enabled KM practices in CM settings in terms of preventing or minimising undesirable crisis consequences. Journal: Knowledge Management Research & Practice Pages: 468-474 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2020.1860665 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1860665 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:468-474 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1860664_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Cecilia Casalegno Author-X-Name-First: Cecilia Author-X-Name-Last: Casalegno Author-Name: Chiara Civera Author-X-Name-First: Chiara Author-X-Name-Last: Civera Author-Name: Damiano Cortese Author-X-Name-First: Damiano Author-X-Name-Last: Cortese Title: COVID-19 in Italy and issues in the communication of politics: bridging the knowledge-behaviour gap Abstract: Our paper discusses the role of the institutional communication of politics during emergencies. We examine the impacts of that communication on the management of over-communication (excessive, confused and uncertain information and knowledge) and under-communication (deficiencies in information and knowledge) to reduce potential knowledge-behaviour gaps (KBGs) in the audience. By outlining some of the controversies and overloads within such communication in Italy during the COVID-19 emergency, we underline a situation of entropy that has increased the KGB among audiences at multiple levels. We also highlight the emergence of three patterns that could potentially mitigate the KGB and re-establish coherent and balanced communication to manage emergencies: time, power, and reactions based on relationships. We argue that communication should (1) respect synchronicity, (2) take into account the power of the audience and create a segmented form of knowledge and (3) be based on interaction, participation, and relational-based messages that will favour coherent reactions. Journal: Knowledge Management Research & Practice Pages: 459-467 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2020.1860664 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1860664 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:459-467 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1860667_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jude-Martin Etuka Author-X-Name-First: Jude-Martin Author-X-Name-Last: Etuka Author-Name: Vidya Sagar Athota Author-X-Name-First: Vidya Sagar Author-X-Name-Last: Athota Author-Name: Sean Kearney Author-X-Name-First: Sean Author-X-Name-Last: Kearney Title: How can emotional intelligence (EI) and neuro-linguistic programming (NLP) help leaders with the ability to deal with the impact of COVID-19? Abstract: COVID-19 has borne witness to unprecedented change in business, the likes of which has not been seen since the beginning of the internet revolution. This situation has placed leaders in a unique and challenging scenario, which sees them repositioning their companies and workforce in ways that were impossible to foresee, resulting in unprecedented changes to normal workplace responsibilities. This paper posits that the practical implications of using emotional intelligence (EI) and neuro-linguistic programming (NLP) can help leaders act in ways that are more empathetic and intentional in managing the emotional impacts caused by workplace stress, distress, isolation and other factors caused by the pandemic, both professionally and personally. In using the tools offered by EI and NLP, leaders can better understand ‘self’ and ‘other’, in the context, not only of the current pandemic crisis but in other more general contexts associated with workplace changes, and the stress associated with those changes. Journal: Knowledge Management Research & Practice Pages: 475-483 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2020.1860667 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1860667 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:475-483 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1915195_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Chen-Hao Huang Author-X-Name-First: Chen-Hao Author-X-Name-Last: Huang Author-Name: Tzu-Chuan Chou Author-X-Name-First: Tzu-Chuan Author-X-Name-Last: Chou Author-Name: John S. Liu Author-X-Name-First: John S. Author-X-Name-Last: Liu Title: The development of pandemic outbreak communication: A literature review from the response enactment perspective Abstract: In December 2019, the novel coronavirus 2019-nCoV, which has caused the latest public health emergency of international concern, began to spread with exponential speed around the whole world. To further the understanding of how media technologies contribute to knowledge management for a pandemic outbreak communication (POC), this paper, through Key-route main path analysis (MPA), investigates the research literature on POC. This paper found that studies on the main paths mainly focus on public cognition at the beginning and later the attention is transferred to how to fight against the outbreak and thus reveals the changing role of media technologies in knowledge management. To examine the dynamic structure of communication between government and public, this study relies on the “enactment” perspective to shed light on how the government makes sense of the media technologies and the circumstances of the pandemic to further knowledge management in POC. Journal: Knowledge Management Research & Practice Pages: 525-535 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2021.1915195 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1915195 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:525-535 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1806749_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Nicole Tovstiga Author-X-Name-First: Nicole Author-X-Name-Last: Tovstiga Author-Name: George Tovstiga Author-X-Name-First: George Author-X-Name-Last: Tovstiga Title: COVID-19: a knowledge and learning perspective Abstract: The COVID-19 pandemic presents a unique knowledge dilemma. What do we know? What don’t we know? What do we not even know we don’t know? While we are in the midst of the global COVID-19 crisis, this article attempts to make sense of the pandemic from a knowledge perspective. An analysis based on the classic four-quadrant ‘conscious–competence’ framework examines the current state of the COVID-19 crisis. It draws on qualitative current media reporting limited to international, fact-checked  coverage of the pandemic. The focus of the analysis is on the first quadrimester of 2020, during which the pandemic made its first appearance. The analysis highlights key junctures along the evolving knowledge trajectory. The article posits that while progress is evident on many fronts, we are as yet primarily in the ‘conscious – ignorance’ learning stage in which a knowledge base-line is in the process of being established. Journal: Knowledge Management Research & Practice Pages: 427-432 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2020.1806749 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1806749 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:427-432 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1877579_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kathrin Kirchner Author-X-Name-First: Kathrin Author-X-Name-Last: Kirchner Author-Name: Christine Ipsen Author-X-Name-First: Christine Author-X-Name-Last: Ipsen Author-Name: John Paulin Hansen Author-X-Name-First: John Paulin Author-X-Name-Last: Hansen Title: COVID-19 leadership challenges in knowledge work Abstract: Considerable attention has been paid to employees’ experiences when working from home (WFH) during the COVID-19 pandemic, including their well-being and performance. However, less attention has been paid to how managers experience WFH and how this may challenge them in their new role as distance managers. This study investigates how managers of knowledge work experienced distance management during COVID-19. An international survey was distributed in the first weeks of the Danish national lockdown and collected data in spring 2020. Based on Danish responses from 1053 employees and 290 managers of knowledge work, who had limited prior experience in distance management, our analysis revealed 12 items where managers found their work during lockdown to be more challenging than employees did. The implications are that research and practice should consider the well-being and performance consequences of WFH not only for employees but also for managers, as their experiences differ, and the managers express challenges in their leadership. Journal: Knowledge Management Research & Practice Pages: 493-500 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2021.1877579 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1877579 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:493-500 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1895688_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Elena Cerdá-Mansilla Author-X-Name-First: Elena Author-X-Name-Last: Cerdá-Mansilla Author-Name: Natalia Rubio Author-X-Name-First: Natalia Author-X-Name-Last: Rubio Author-Name: Sara Campo Author-X-Name-First: Sara Author-X-Name-Last: Campo Title: Critical success factors for sharing information and knowledge of COVID-19 through Twitter Abstract: The Coronavirus 2019 (COVID-19) outbreak represents the first time that an international health crisis of this level has been experienced in the digital age. This research aims to determine the causal configurations of different types of content that led to a high rate of dissemination. Firstly, we identify possible explanatory variables of information and knowledge dissemination through Twitter. The variables were organised into two blocks (content richness and psychological content). An analysis was then performed of two Twitter accounts (official vs. unofficial) using Qualitative Comparative Analysis. For the unofficial source, the results reveal the importance of a combination of emotional, identifying, and video content factors. For the official account, in contrast, the dissemination is determined by the absence of emotional, identifying, and untrustworthy content and the presence of image content. These configurations are useful for public and private management of a health crisis. Journal: Knowledge Management Research & Practice Pages: 445-453 Issue: 4 Volume: 19 Year: 2021 Month: 10 X-DOI: 10.1080/14778238.2021.1895688 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1895688 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:19:y:2021:i:4:p:445-453 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945371_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kurshad Ozlen Author-X-Name-First: Kurshad Author-X-Name-Last: Ozlen Author-Name: Meliha Handzic Author-X-Name-First: Meliha Author-X-Name-Last: Handzic Title: An empirical test of a contingency model of KMS effectiveness Abstract: This article presents a contingency model of knowledge management system (KMS) effectiveness and reports the results of its empirical test. The conceptual model was developed to include the components of KMS perceptions and usage (as indicators of adoption) and its antecedents and consequences. The model was tested in the context of individual decision making. Data were collected by a survey of 372 knowledge workers across a variety of Turkish industry sectors and were analysed through structural equation modelling. The results provide fairly good empirical support for the proposed theoretical model when using approximate fit measures. The results suggest that system sophistication and knowledge worker self-efficacy, but not decision task complexity, influence the perceived benefits and usage of the system, which in turn affect net benefits in terms of knowledge and performance (individual and organisational). Journal: Knowledge Management Research & Practice Pages: 1-11 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2012.34 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.34 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:1-11 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945372_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Luu Trong Tuan Author-X-Name-First: Luu Trong Author-X-Name-Last: Tuan Title: From corporate governance to balanced performance measurement Abstract: This inquiry into consumer goods companies in Vietnam aims to discern whether such constructs as corporate governance, market orientation, and knowledge sharing can act as antecedents for the balancedness between financial and non-financial performance metrics in the performance measurement system. Structural equation modelling was utilized to dissect 304 responses returned from self-administered structured questionnaires despatched to 1,131 middle-level managers. From the findings surfaced the interplay between market orientation and knowledge sharing. Corporate governance, on the other hand, tends to flourish market orientation and knowledge sharing, which in turn encouragingly influence performance measurement balancedness. The findings also paved the way from strong corporate governance to a high degree of balancedness in performance measurement system. Through the findings of the research, the insight into the interplay pattern of performance measurement balancedness and its antecedents underscores the magnitude of the corporate governance mechanism as well as market-oriented culture and/or intelligence dissemination culture in the implementation of the balanced performance measurement system in consumer goods companies in the Vietnam business setting. Journal: Knowledge Management Research & Practice Pages: 12-28 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2012.42 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.42 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:12-28 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945373_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Szabolcs Feczak Author-X-Name-First: Szabolcs Author-X-Name-Last: Feczak Author-Name: Liaquat Hossain Author-X-Name-First: Liaquat Author-X-Name-Last: Hossain Author-Name: Sven Carlsson Author-X-Name-First: Sven Author-X-Name-Last: Carlsson Title: Complex adaptive information flow and search transfer analysis Abstract: Studying information flow between node clusters can be conceptualised as an important challenge for the knowledge management research and practice community. We are confronted with issues related to establishing links between nodes and/or clusters during the process of information flow and search transfer in large distributed networks. In the case of missing socio-technical links, social networks can be instrumental in supporting the communities of practice interested in sharing and transferring knowledge across informal links. A comprehensive review of methodology for detecting missing links is provided. The proportion of common neighbours was selected as best practice to elicit missing links from a large health insurance data set. Weights were based on geographical arrangements of providers and the dollar value of transactions. The core network was elicited based on statistical thresholds. Suspicious, possibly fraudulent, behaviour is highlighted based on social network measures of the core. Our findings are supported by a health insurance industry expert panel. Journal: Knowledge Management Research & Practice Pages: 29-35 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2012.47 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.47 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:29-35 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945374_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mei-Lien Young Author-X-Name-First: Mei-Lien Author-X-Name-Last: Young Title: The formation of concern for face and its impact on knowledge sharing intention in knowledge management systems Abstract: Previous empirical studies have shown that in Chinese culture face is critical for the success of knowledge sharing in knowledge management systems (KMS). However, much less is known about the factors shaping the concern for face and the way they impact on the individual's knowledge sharing intention in KMS. Using data drawn from professionals’ knowledge sharing practices in Taiwanese organizations, this study focuses on a detailed investigation of the concern for face and how it impedes individuals’ knowledge sharing intention in the KMS context. The research findings show that the perfection of authentic self and the scrutiny of others (referred to as others’ watch) together explain 27.7% of the variance in face in relation to public self. In turn, face related to public self explains 20.7% of subjective norms. Finally, face related to public self and subjective norms together account for 41.2% of the variance in knowledge sharing intention. The research findings have important theoretical and managerial implications. Journal: Knowledge Management Research & Practice Pages: 36-47 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2012.50 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.50 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:36-47 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945375_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paul H J Hendriks Author-X-Name-First: Paul H J Author-X-Name-Last: Hendriks Author-Name: Ben G M Fruytier Author-X-Name-First: Ben G M Author-X-Name-Last: Fruytier Title: Ordering disorders; linking organization design and knowledge integration Abstract: Studies addressing the connections between knowledge and organization structures can be divided into two classes. One class holds that a perspective on knowledge signals shortcomings of classical design principles and calls for flatter hierarchy and less specification of the production structure. Another class maintains that a knowledge perspective on organizations is at odds with any design perspective, whether classical or not, because the emergent, thoroughly social and practice-based nature of knowledge as knowing in action makes knowledge a useless and even dangerous beacon to designers: ex ante, knowledge is said to be fundamentally indeterminate and any attempt to ‘structure around knowledge’ may effectively drive out knowledge. To explore differences and possible bridges between these two calls of studies, the paper explores how both elements of the equation, organization structure and organizational knowledge, are to be conceived to ensure a meaningful connection between them. It is argued that the grouping focus in both defines the meeting place of organization structures and organizational knowledge, but shows that the involved knowledge and grouping concepts are not mutually compatible. It leads to a view where organization structures are seen as the ‘seeding’ background for knowledge integration processes that, in turn, constitute the patterns of work relationships envisioned in the designer's organizational decomposition and grouping. For illustration purposes, the paper presents the example of the Max Planck Institute that describes one possible way through the conceptual model presented in the paper. Journal: Knowledge Management Research & Practice Pages: 48-61 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2012.51 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.51 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:48-61 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945376_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John Kidd Author-X-Name-First: John Author-X-Name-Last: Kidd Title: The ‘law of requisite variety’ may assist climate change negotiations: a review of the Kyoto and Durban meetings Abstract: Ashby wrote about cybernetics, during which discourse he described a Law that attempts to resolve difficulties arising in complex situations – he suggested using variety to combat complexity. In this paper, we note that the delegates to the UN Framework Convention on Climate Change (UNFCCC) meeting in Kyoto, 1997, were offered a ‘simplifying solution’ to cope with the complexity of discussing multiple pollutants allegedly contributing to ‘climate change’. We assert that the adoption of CO2eq has resulted in imprecise thinking regarding the ‘carbon footprint’ – that is, ‘CO2’ – to the exclusion of other pollutants. We propose, as Ashby might have done, that the CO2eq and other factors within the ‘climate change’ negotiations be disaggregated to allow careful and specific individual solutions to be agreed on each factor. We propose a new permanent and transparent ‘action group’ be in charge of agenda setting and to manage the messy annual meetings. This body would be responsible for achieving accords at these annual meetings, rather than forcing this task on national hosts. We acknowledge the task is daunting and we recommend moving on from Ashby's Law to Beer's Viable Systems approach. Journal: Knowledge Management Research & Practice Pages: 62-73 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2012.56 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.56 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:62-73 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945377_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Catherine E Connelly Author-X-Name-First: Catherine E Author-X-Name-Last: Connelly Author-Name: Dianne P Ford Author-X-Name-First: Dianne P Author-X-Name-Last: Ford Author-Name: Ofir Turel Author-X-Name-First: Ofir Author-X-Name-Last: Turel Author-Name: Brent Gallupe Author-X-Name-First: Brent Author-X-Name-Last: Gallupe Author-Name: David Zweig Author-X-Name-First: David Author-X-Name-Last: Zweig Title: ‘I’m busy (and competitive)!’ Antecedents of knowledge sharing under pressure Abstract: This study considers the dilemma faced by employees every time a colleague requests knowledge: should they share their knowledge? We use adaptive cost theory and self-efficacy theory to examine how individual characteristics (i.e., self-efficacy and trait competitiveness) and situational perceptions (i.e., ‘busyness’ and perceived competition) affect knowledge sharing behaviours. A study was conducted with 403 students who completed a problem-solving exercise and who were permitted (but not required) to respond to requests for knowledge from people who were doing the same activity. Our results suggest that people who perceive significant time pressure are less likely to share knowledge. Trait competitiveness predicted perceived competition. This and low task self-efficacy created a sense of time pressure, which in turn led to people feeling ‘too busy’ to share their knowledge when it was requested. Perceived competition was not directly related to knowledge sharing. Implications for research and practitioners are discussed. Journal: Knowledge Management Research & Practice Pages: 74-85 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2012.61 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.61 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:74-85 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945378_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Aristides Isidoro Ferreira Author-X-Name-First: Aristides Isidoro Author-X-Name-Last: Ferreira Title: Competing Values Framework and its impact on the intellectual capital dimensions: evidence from different Portuguese organizational sectors Abstract: Organizational culture and intellectual capital (IC) have been important topics in the current organizational literature. However, few studies have analysed the correlations between these constructs. From this evidence, the main goal of the present study is to examine the correlation between the perceptions of organizational culture and the perception of IC measures. A sample consisting of 401 workers from the technological, health and services sector responded to the Organizational Culture Assessment Instrument and the Intellectual Capital Scale. Results show that the Competing Values Framework dimensions (clan, adhocracy, hierarchy and market cultures) are correlated with the three IC dimensions studied (customer, structural and human capital). Our results also show that the culture explained variance varies across organizational sectors. The current study provides an initial contribution to the investigation of the correlation between perceived organizational culture and IC measures. The discussion and analysis ends with an integrated framework with practical implications for management, followed by suggestions and guidelines for future studies. Journal: Knowledge Management Research & Practice Pages: 86-96 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2012.62 File-URL: http://hdl.handle.net/10.1057/kmrp.2012.62 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:86-96 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945379_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hani Okoroafor Author-X-Name-First: Hani Author-X-Name-Last: Okoroafor Title: The barriers to tacit knowledge sharing in franchise organizations Abstract: Contemporary discourse among knowledge management and franchising scholars points to five key barriers that obstruct franchisors and franchisees from leveraging tacit knowledge as a resource for competitive advantage. Cumberland & Githens (2010, 2012), in their seminal works, identified these as Trust, Maturation, Communication, Competition and Culture. Usually, these barriers have been considered holistically as influencers of tacit knowledge transfer. Thus there has been limited debate on the individual influence of each factor and scant robust testing of these barriers to determine whether they are indeed distinct factors. This paper revisits the ideas that have led to the identification and justification of these barriers, and explores the complex relationships that often exist between franchisors and franchisees, and also between franchisees themselves. Finally, this paper will offer some novel ideas on how these barriers could be mitigated, and tacit knowledge transferred, through better structuring of vertical and horizontal information flows. Journal: Knowledge Management Research & Practice Pages: 97-102 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2013.30 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.30 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:97-102 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945380_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Pedro Soto-Acosta Author-X-Name-First: Pedro Author-X-Name-Last: Soto-Acosta Author-Name: Ricardo Colomo-Palacios Author-X-Name-First: Ricardo Author-X-Name-Last: Colomo-Palacios Author-Name: Simona Popa Author-X-Name-First: Simona Author-X-Name-Last: Popa Title: Web knowledge sharing and its effect on innovation: an empirical investigation in SMEs Abstract: This paper extends previous studies on knowledge management by analysing factors affecting Web Knowledge Sharing (WKS) in small- and medium-sized enterprises (SMEs). In addition, the impact of WKS on organizational innovation and the moderating effect of IT skills on this relation are analysed. Grounded in the technology-organization-environment (TOE) theory and the resource-based view (RBV), this paper develops an integrative research model, which analyses these relations using structural equation modelling on a data set of 535 Spanish SMEs. Results suggest that technological and organizational factors – IT expertise and commitment-based human resources practices – positively influence WKS, while the contrary is found for environmental factors (customer power). In addition, results show that WKS contributes positively to organizational innovation, though support for the moderating effect of IT skills in this relation is not found. The main conclusions of this research can be valuable to SMEs that use or intend to use Internet technologies for knowledge management. Journal: Knowledge Management Research & Practice Pages: 103-113 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2013.31 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.31 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:103-113 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_11945381_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Oliver Jan Mbhalati Author-X-Name-First: Oliver Jan Author-X-Name-Last: Mbhalati Title: Reinventing the public sector in Africa through knowledge management Abstract: There is extensive coverage in literature of knowledge management (KM) implementation based on private sector entities. Although recent trends have been characterised by a shift towards understanding KM in the public sector organisations, there is very little focus on the public sector entities in Africa. KM has become popular in modern organisations because it is capable of enhancing the effectiveness and efficiency of entities if properly implemented. While the explosion of the internet has seen the emergence of public sector transformation programmes such as e-government plans, most African states have wholly adopted these without due consideration to the structural constraints they would face in their implementation. Having observed that e-government is technology-based and most African states lack the necessary information technology (IT) tools to effectively implement it, my proposition in this paper is that the most viable option of transforming the public sector in Africa could be through KM, rather than e-government. Nevertheless, e-government plans in African states should be implemented as a component of the overall KM strategy. Journal: Knowledge Management Research & Practice Pages: 114-121 Issue: 1 Volume: 12 Year: 2014 Month: 2 X-DOI: 10.1057/kmrp.2013.5 File-URL: http://hdl.handle.net/10.1057/kmrp.2013.5 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:12:y:2014:i:1:p:114-121 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1601507_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Min-Ren Yan Author-X-Name-First: Min-Ren Author-X-Name-Last: Yan Author-Name: Nhan Tran-Danh Author-X-Name-First: Nhan Author-X-Name-Last: Tran-Danh Author-Name: Lin-Ya Hong Author-X-Name-First: Lin-Ya Author-X-Name-Last: Hong Title: Knowledge-based decision support system for improving e-business innovations and dynamic capability of IT project management Abstract: E-business and e-commerce services have been globally applied across various industries in the digital era. Leading e-commerce platform companies should invite open innovation to explore new market and continuously innovate their products and services with various supply chains that simultaneously require more reliable and flexible project management for the IT supports. The e-businesses are urging for agile and dynamic approach that integrate the time, cost, and quality objectives and human resources in the IT team. This research proposes a knowledge-based management decision support system, by using System Dynamics modelling and computer simulations, to analyse project performance over time and the impacts of strategic management decisions on the dynamic capability of e-commerce services. A real world case study, from a cross-border e-commerce platform company, has been investigated. Operations strategies to e-business innovations and IT supports could be timely evaluated with iterative simulations. The project management competency, service quality, operations cost feasibility, and profitability of e-commerce services could be further improved with the model applications. Journal: Knowledge Management Research & Practice Pages: 125-136 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2019.1601507 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1601507 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:125-136 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1538601_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Micaela Martínez-Costa Author-X-Name-First: Micaela Author-X-Name-Last: Martínez-Costa Author-Name: Daniel Jiménez-Jiménez Author-X-Name-First: Daniel Author-X-Name-Last: Jiménez-Jiménez Author-Name: Hammady Ahmed Dine Rabeh Author-X-Name-First: Hammady Ahmed Author-X-Name-Last: Dine Rabeh Title: The effect of organisational learning on interorganisational collaborations in innovation: an empirical study in SMEs Abstract: The collaboration between companies for the development of innovations requires not only sharing a series of resources, but also a clear orientation towards innovation that promotes organisational learning processes. This study develops a multidimensional model of how small and medium enterprises (SMEs) improve interoganizational collaborations as a consequence of their innovative culture that becomes an important instrument to promote organisational learning and innovation. Using data from 500 Spanish SMEs, the findings show that an innovative culture positively affects both interorganizational collaboration and organisational learning. Furthermore, the effect of external collaboration in innovation is mediated by organisational learning, suggesting the importance of acquiring, distributing and interpreting the new external knowledge by employees to ensure a successful development of innovations. The findings of the study provide practical insights into how companies should reinforce their external collaboration and internal knowledge management processes to generate innovations. Journal: Knowledge Management Research & Practice Pages: 137-150 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2018.1538601 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1538601 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:137-150 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1538599_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rihab Idoudi Author-X-Name-First: Rihab Author-X-Name-Last: Idoudi Author-Name: Karim Saheb Ettabaa Author-X-Name-First: Karim Author-X-Name-Last: Saheb Ettabaa Author-Name: Basel Solaiman Author-X-Name-First: Basel Author-X-Name-Last: Solaiman Author-Name: Kamel Hamrouni Author-X-Name-First: Kamel Author-X-Name-Last: Hamrouni Title: Ontology knowledge mining for ontology conceptual enrichment Abstract: Actually, to accomplish knowledge sharing, specific parts derived from existing ontological resources are employed. Therefore, several researchers have been interested in merging these knowledge-bases by enriching target ontology with novel knowledge coming from source ones, they use either statistical models or expert’s intervention to provide the relevance and placement of new concepts. Nevertheless, real world ontologies are large size, thus, the enrichment/merging process turns to be time consuming and hard to handle. To cope with these limitations, we propose an ontology knowledge mining based approach for ontology conceptual enrichment. First we reorganize both ontological structures by defining hierarchies of reduced conceptual clusters grouping similar concepts of targeted thematic. Then, we proceed to align both hierarchical structures to detect similar clusters. Finally, we proceed to enrich the source hierarchy with different clusters of the target structure. The results of tests performed with our method on real domain ontologies show their effectiveness. Journal: Knowledge Management Research & Practice Pages: 151-160 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2018.1538599 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1538599 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:151-160 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1538600_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paula Benevene Author-X-Name-First: Paula Author-X-Name-Last: Benevene Author-Name: Eric Kong Author-X-Name-First: Eric Author-X-Name-Last: Kong Author-Name: Alessandro De Carlo Author-X-Name-First: Alessandro Author-X-Name-Last: De Carlo Author-Name: Massimiliano Lucchesi Author-X-Name-First: Massimiliano Author-X-Name-Last: Lucchesi Author-Name: Michela Cortini Author-X-Name-First: Michela Author-X-Name-Last: Cortini Title: A qualitative study on the perception of intellectual capital among a group of senior managers of Italian social enterprises Abstract: The aim of this explorative research is to understand how senior management of Italian social enterprises perceive the role played by the inteletual capital within their organisations in generating knowledge and organisational growth. Semi-structured,in-depth interviews were individually conducted with 81 senior managers of Italian SEs. Interview data were analysed using different qualitative techniques: discourse analysis (performed by two independent judges) as well as content analysis, run through the T-Lab software (analysis of word occurrence and co-word mapping). Findings show that senior managers have a limited understanding of the IC concept of their own organisations as a generative intangible resource. The contents of their perception of IC is more related to the management of human resources and the activities performed by their organisations. Implications for scholars and pratictioners are discussed. Journal: Knowledge Management Research & Practice Pages: 161-171 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2018.1538600 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1538600 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:161-171 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1538602_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Andrej Miklosik Author-X-Name-First: Andrej Author-X-Name-Last: Miklosik Author-Name: Nina Evans Author-X-Name-First: Nina Author-X-Name-Last: Evans Author-Name: Maria Hasprova Author-X-Name-First: Maria Author-X-Name-Last: Hasprova Author-Name: Julia Lipianska Author-X-Name-First: Julia Author-X-Name-Last: Lipianska Title: Reflection of embedded knowledge culture in communications of Australian companies Abstract: Managing knowledge and fostering a knowledge-sharing culture are essential in meeting the expectations of such diverse stakeholders as business owners, investors, current and prospective employees, business partners, customers, and the public. This paper describes how the adoption of knowledge management is reflected in communicated company values and principles by analysing the occurrence of knowledge-related keywords in the online resources of selected companies in Australia. The results show that companies are publicly communicating knowledge creation, sharing, and management-related topics, with knowledge sharing being the most frequent topic. The extent of communicating about knowledge-related issues differ between large organisations and SMEs; large companies mention relevant keywords significantly more frequently in their documents than SMEs. This indicates that knowledge management penetrates deeper into larger companies’ values and philosophy. Journal: Knowledge Management Research & Practice Pages: 172-181 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2018.1538602 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1538602 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:172-181 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1561164_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Junghyun Yoon Author-X-Name-First: Junghyun Author-X-Name-Last: Yoon Author-Name: Sanghyun Sung Author-X-Name-First: Sanghyun Author-X-Name-Last: Sung Title: The effects of entrepreneurial business process on new firm creation Abstract: Most studies on entrepreneurship have asserted that many start-up companies have failed due to the lack of resources and networks with external stakeholders. Systematic resource management can be achieved by business process management (BPM). Nevertheless, there would be no study to explain how BPM apply to them. This study would like to suggest that startups should have an unique model regarding BPM, and would like to designate it entrepreneurial business process (EBP). EBP explains the unique phenomenon of startups, from a variety of viewpoints of Know-Why, Know-What, Know-Who, and Know-How. Based on the EBP, this study would like to propose an entrepreneurial business process notation (E-BPN) to define the procedure or the process to secure and use resources, extending existing business process modelling notations. The proposed methodology and notation will contribute to make the more effective entrepreneurial business process and to manage the factors affecting the growth of startups. Journal: Knowledge Management Research & Practice Pages: 182-191 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2018.1561164 File-URL: http://hdl.handle.net/10.1080/14778238.2018.1561164 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:182-191 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1599496_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Rubens Pauluzzo Author-X-Name-First: Rubens Author-X-Name-Last: Pauluzzo Author-Name: Maria Rosita Cagnina Author-X-Name-First: Maria Rosita Author-X-Name-Last: Cagnina Title: A passage to India: cultural distance issues in IJVs’ knowledge management Abstract: Cultural distance has been identified as one of the main issues affecting partnership processes in international joint-ventures (IJVs). However, there is still a lot of debate about the role played by cultural differences in influencing IJVs’ knowledge management. The purpose of this paper is to investigate how cultural distance impacts on knowledge management processes of IJVs’ relationships in a cross-cultural business environment. We performed a content analysis focused on an embedded case study, the IJVs of the Generali Group in India. Results show that trust alone is not sufficient to support knowledge management within IJVs, as partners may feel reluctant to share strategic information. However, the creation of facilitation roles, the development of knowledge acquisition skills, and the contributions of managers and employees generate a social glue that increases the willingness to share knowledge and facilitates knowledge management processes. Journal: Knowledge Management Research & Practice Pages: 192-202 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2019.1599496 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1599496 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:192-202 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1599497_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Silvia Martelo-Landroguez Author-X-Name-First: Silvia Author-X-Name-Last: Martelo-Landroguez Author-Name: Juan-Gabriel Cegarra Navarro Author-X-Name-First: Juan-Gabriel Author-X-Name-Last: Cegarra Navarro Author-Name: Gabriel Cepeda-Carrión Author-X-Name-First: Gabriel Author-X-Name-Last: Cepeda-Carrión Title: Uncontrolled counter-knowledge: its effects on knowledge management corridors Abstract: Disinformation and misconceptions based on unverified information (e.g., hoaxes, exaggerations, or gossip) is what is called “counter-knowledge”. Knowledge management corridors establish a framework for relationships between the external and internal knowledge processes to enhance organisational performance. This study proposes three knowledge management processes (i.e., realised absorptive capacity, organisational memory, and knowledge application) as those that constitute such critical corridors. The analysis of the role of uncontrolled counter-knowledge in the relationship between those knowledge management processes is the value of this paper. Hypotheses were tested using a SEM approach based on composites (PLS-SEM). Data were collected from 151 branch-office managers belonging to the Spanish banking industry. The results show that counter-knowledge is only related to realised absorptive capacity and knowledge application, being the influence negative. The link between counter-knowledge and the other two constructs (i.e., organisational memory and organisational performance) provides surprising results being statistically insignificant. Journal: Knowledge Management Research & Practice Pages: 203-212 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2019.1599497 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1599497 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:203-212 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1601505_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Blanca de Miguel Molina Author-X-Name-First: Blanca Author-X-Name-Last: de Miguel Molina Author-Name: Rafael Boix Domenech Author-X-Name-First: Rafael Author-X-Name-Last: Boix Domenech Author-Name: María de Miguel Molina Author-X-Name-First: María Author-X-Name-Last: de Miguel Molina Title: Analysing innovation in museums through qualitative comparative analysis Abstract: The aim of this paper is to analyse innovation in the processes undertaken by museums in the conservation and restoration of artworks. Information from 90 conservation and restoration departments from museums in 43 countries was analysed using qualitative comparative analysis. Two theoretical concepts – knowledge bases (analytical, synthetic, symbolic) and modes of innovations (Science, Technology and Innovation; Doing, Using, and Interacting) – were used to define necessary and sufficient conditions which explain innovation in artwork restoration. Two important results were obtained from the analysis. The first indicated that innovation was explained by the combination of symbolic and analytical knowledge bases (unrelated variety), and high innovation performance was also explained by the related variety in the analytical knowledge base. The second result revealed that innovation is higher when museums cooperate simultaneously with partners using the two modes of innovation. Journal: Knowledge Management Research & Practice Pages: 213-226 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2019.1601505 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1601505 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:213-226 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1601506_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hong Li Author-X-Name-First: Hong Author-X-Name-Last: Li Author-Name: Changhong Li Author-X-Name-First: Changhong Author-X-Name-Last: Li Author-Name: Zhan Wang Author-X-Name-First: Zhan Author-X-Name-Last: Wang Author-Name: Xinlan Li Author-X-Name-First: Xinlan Author-X-Name-Last: Li Title: Simulating the impacts of mutual trust on tacit knowledge transfer using agent-based modelling approach Abstract: Effective transfer of tacit knowledge within an organization is the key issue to ensure its sustainable competitive advantage. However due to the asymmetric nature of information when transferring the tacit knowledge, there is a tendency for the moral hazard of information hiding to emerge, which hinders the effective transfer of tacit knowledge. According to the norm of reciprocity, we assume that the primary motivation of suppliers to transfer tacit knowledge is that the individuals who share their tacit knowledge trust the recipients can reciprocate in the future. In this paper, we build a simulation model based on trust and mutual benefit through the agent-based modeling and simulation. From the perspective of theoretical quantification, our simulation result shows that, the endowment effect, the initial trust between members and the minimum honesty are very important, which provides relevant practical guidance for organization managers in the context of tacit knowledge transfer. Journal: Knowledge Management Research & Practice Pages: 227-244 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2019.1601506 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1601506 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:227-244 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1589398_J.xml processed with: repec_from_tfjats.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Şafak Gündüz Author-X-Name-First: Şafak Author-X-Name-Last: Gündüz Title: Metaphorising knowledge management: “ALICE in Wonderland” Abstract: The aim of this study is to carry journey metaphor addressed in literature very often, which identifies the search for knowledge with self-development, into a specific example from literature, the fairy tale “Alice in Wonderland”. There is a lot of research on the choice of metaphor to reason about and to define knowledge and knowledge management, however, there is a void in conceptualising them. This paper is an attempt to bridge that void exploring the possibility of combining journey metaphor with a well-known fairy tale to make the concept more vivid and thus memorisable believing that it is undeniable that stories or myths are more indelible and effective on minds and memories.Being aware of the role metaphors play in conceptualisation and their great impact on and power over knowledge management increases the need to do research to prevent it from becoming just a management fad. Journal: Knowledge Management Research & Practice Pages: 245-252 Issue: 2 Volume: 17 Year: 2019 Month: 4 X-DOI: 10.1080/14778238.2019.1589398 File-URL: http://hdl.handle.net/10.1080/14778238.2019.1589398 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:17:y:2019:i:2:p:245-252 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1967215_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ferran Vendrell-Herrero Author-X-Name-First: Ferran Author-X-Name-Last: Vendrell-Herrero Author-Name: Luis M. Molina-Fernandez Author-X-Name-First: Luis M. Author-X-Name-Last: Molina-Fernandez Author-Name: Oscar F. Bustinza Author-X-Name-First: Oscar F. Author-X-Name-Last: Bustinza Title: Challenging the knowledge resources complementarity hypothesis: a counterexample Abstract: Drawing on the resource-based view of the firm, and counter to the mainstream literature, we propose and empirically show that two knowledge resources can be substitutive (rather than complementary) for each other. Our test focuses on the interplay between managers’ and workers’ knowledge stock, considered as knowledge resources that firms can apply to improve innovation. We hypothesise a mutually exclusive effect of managerial experience (managers’ knowledge stock) and labour skills (workers’ knowledge stock) on product innovation. Drawing on the most recent waves of the World Bank Enterprise Survey (WBES), we construct a cross-sectional sample of 2,725 manufacturing firms. We used binary choice model to test the proposed effects. The results show negative interaction between labour skills and managers’ experience in determining the probability to achieve product innovation, putting the knowledge resource complementarity hypothesis into question, and opening an academic debate that will have implications for knowledge management practice. Journal: Knowledge Management Research & Practice Pages: 551-565 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1967215 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1967215 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:551-565 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2007809_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lei Wang Author-X-Name-First: Lei Author-X-Name-Last: Wang Author-Name: Jun Li Author-X-Name-First: Jun Author-X-Name-Last: Li Author-Name: Shengjun Wang Author-X-Name-First: Shengjun Author-X-Name-Last: Wang Title: Rivalling firms’ absorptive capacity congruence in coopetition relationships: the reciprocal effects on firms’ innovation performance Abstract: Drawing upon the interfirm absorptive capacity relationship and coopetition theory, this study examines how the congruence between a firm’s own absorptive capability and its rival’s absorptive capability affect the firm’s innovation performance. We propose a theoretical framework embodying the interactive hypotheses and test the extent to which the fit versus non-fit between a firm’s own absorptive capability and its rival’s absorptive capability affect influences the firm’s innovation performance by considering the appropriability as a moderator. A The polynomial regression analysis based on a dyad-style sample consisting of 200 manufacturing firms in China indicates that varying the congruence degrees of a firm’s absorptive capability and its rival’s absorptive capability would affect innovation performance differently. We also discuss some of the implications for firms expecting to enhance their competitiveness in a coopetition environment. Journal: Knowledge Management Research & Practice Pages: 651-666 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.2007809 File-URL: http://hdl.handle.net/10.1080/14778238.2021.2007809 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:651-666 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1932624_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jian Zhou Author-X-Name-First: Jian Author-X-Name-Last: Zhou Author-Name: Rong Qin Author-X-Name-First: Rong Author-X-Name-Last: Qin Author-Name: Xin Wang Author-X-Name-First: Xin Author-X-Name-Last: Wang Author-Name: Shunhao Wang Author-X-Name-First: Shunhao Author-X-Name-Last: Wang Title: Does directors’ innovation experience promote firm innovation? Evidence from China Abstract: From the perspective of knowledge specificity and resource dependence, this study takes A-share listed companies in Shanghai and Shenzhen from 2014 to 2019 as samples to explore the impact of directors’ innovation experience on the innovation behaviour of listed companies. We find that directors’ rich innovation experience can not only increase their willingness to carry out innovation activities, but also strengthen their innovation ability and ultimately improve the firm’s innovation output. Moreover, the intensity of R&D investment and the one-time pass rate of firm patent applications play a partial mediating role between director innovation experience and a firm’s innovation output, respectively. This study provides references for firms to effectively use the external experience to promote innovation behaviour and complements existing research on firms’ knowledge acquisition paths. It also has practical significance for Chinese listed firms in carrying out innovation activities and strengthening innovation ability. Journal: Knowledge Management Research & Practice Pages: 537-550 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1932624 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1932624 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:537-550 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2105758_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hiep-Hung Pham Author-X-Name-First: Hiep-Hung Author-X-Name-Last: Pham Author-Name: Thi Thu Ha Nguyen Author-X-Name-First: Thi Thu Ha Author-X-Name-Last: Nguyen Author-Name: Viet-Thai Nguyen Author-X-Name-First: Viet-Thai Author-X-Name-Last: Nguyen Author-Name: Van-Minh Nguyen Author-X-Name-First: Van-Minh Author-X-Name-Last: Nguyen Author-Name: Phan The Cong Author-X-Name-First: Phan Author-X-Name-Last: The Cong Author-Name: Manh-Chiên Vu Author-X-Name-First: Manh-Chiên Author-X-Name-Last: Vu Author-Name: Thi-Ngoc Do Author-X-Name-First: Thi-Ngoc Author-X-Name-Last: Do Author-Name: Myeong Hwan Kim Author-X-Name-First: Myeong Hwan Author-X-Name-Last: Kim Author-Name: Nhat-Minh Tran Author-X-Name-First: Nhat-Minh Author-X-Name-Last: Tran Title: The impacts of knowledge management enablers and knowledge management processes on university performance in Vietnam Abstract: Despite the abundance of literature on university performance (UP), few studies have examined the impacts of knowledge management (KM) enablers and KM processes on UP. This study introduces a model explaining the variance in UP, including KM enablers, which include organisational enablers (OEs) and personal enablers (PEs) as indirect determinants, and KM processes as direct determinants. Data from 296 Vietnamese university lecturers and managerial staff indicated that KM processes mediate the link between KM and UP. However, OEs and PEs had unequal impacts on KM processes. Of the three OE components, organisational rewards and culture had a direct impact on KM, while organisational leadership had an indirect impact through the two other processes. Of the two PE components, knowledge self-efficacy had a significant influence on KM. The findings indicate ways for Vietnamese universities to enhance performance and thus develop sustainably. Journal: Knowledge Management Research & Practice Pages: 512-524 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2022.2105758 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2105758 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:512-524 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1983481_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Kazuhiko Ozawa Author-X-Name-First: Kazuhiko Author-X-Name-Last: Ozawa Title: Organisational inertia and the dynamics of multiple organisational routines Abstract: Studies on routine dynamics have argued that as organisational routines are not static and can change endogenously, routines are a source of organisational flexibility and not inertia. However, most studies have taken only single routines as the unit of analysis. This study extends this stream of research by examining multiple routines; drawing on insights from different streams of research, this study furthers our knowledge of multiple-routine dynamics. The aim is to examine whether multiple organisational routines that change endogenously lead to organisational inertia. It argues that even if we take the perspective of routine dynamics research that single routines can change endogenously, multiple routines can be a source of organisational inertia and, thus, impede organisational adaptation, which was overlooked in prior studies. Endogenous change makes routines sub-optimal over time, which increases coordination costs among multiple routines, leading to organisational inertia. The study explores the potential downside of multiple routine dynamics. Journal: Knowledge Management Research & Practice Pages: 667-676 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1983481 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1983481 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:667-676 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2192580_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Thomas Jackson Author-X-Name-First: Thomas Author-X-Name-Last: Jackson Author-Name: Ian Richard Hodgkinson Author-X-Name-First: Ian Author-X-Name-Last: Richard Hodgkinson Title: Is there a role for knowledge management in saving the planet from too much data? Journal: Knowledge Management Research & Practice Pages: 427-435 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2023.2192580 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2192580 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:427-435 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1997655_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Bojun Hou Author-X-Name-First: Bojun Author-X-Name-Last: Hou Author-Name: Yumei Zhang Author-X-Name-First: Yumei Author-X-Name-Last: Zhang Author-Name: Jin Hong Author-X-Name-First: Jin Author-X-Name-Last: Hong Author-Name: Xing Shi Author-X-Name-First: Xing Author-X-Name-Last: Shi Author-Name: Yang Yang Author-X-Name-First: Yang Author-X-Name-Last: Yang Title: New knowledge and regional entrepreneurship: the role of intellectual property protection in China Abstract: This research examines the relationship between intellectual property protection (IPP), new knowledge and regional entrepreneurship development in transition China. Using provincial-level panel data collected over China from 2000 to 2017, consistent with conventional wisdom, we find that more investment in new knowledge is the key to encouraging regional entrepreneurship. IPP and entrepreneurship present a U-shaped relationship, that is, IPP first promotes entrepreneurship but impedes entrepreneurship when it exceeds a certain point. IPP negatively moderates the positive effect of new knowledge on entrepreneurship and there are heterogeneous effects in different industries and geographical clusters at different levels of entrepreneurship. New knowledge has a significant incentive effect on necessity-driven entrepreneurship, but not on opportunity-driven entrepreneurship. The moderating effects of IPP on the relationship between new knowledge and necessity-driven entrepreneurship and opportunity-driven entrepreneurship are negative and positive, respectively. These findings contribute to understanding the impact of IPP on entrepreneurial activities in emerging economies. Journal: Knowledge Management Research & Practice Pages: 471-485 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1997655 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1997655 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:471-485 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1838962_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mousa Al-Kfairy Author-X-Name-First: Mousa Author-X-Name-Last: Al-Kfairy Author-Name: Robert B. Mellor Author-X-Name-First: Robert B. Author-X-Name-Last: Mellor Title: The role of organisation structure in the success of start-up science and technology parks (STPs) Abstract: Start-up STPs have a central initiative controlling the decision-making. In early maturity, better decision-making is required and decisions are best taken with the input of optimally two on-cluster firms; this ambidextrous situation is superior under all circumstances. Where poor-fit innovations abound and where the STP has been unable to attract large firms, retaining a hierarchical decision process is most helpful, even when the quality of decision-making is poor. This developmental trajectory will lead to market failure as size, and the seriousness of the concomitant potential losses, increases. With time, off-cluster firms move outward, inhabiting a band 4–7 km from the STP; their size remains modest and their innovation output is low. On-cluster firms are resilient to externalities; their innovation output is large and strongly correlated with social/networking expenditure. These new results are reviewed here as a contribution towards a “road map” to help STP decision-making and regional policy. Journal: Knowledge Management Research & Practice Pages: 462-470 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2020.1838962 File-URL: http://hdl.handle.net/10.1080/14778238.2020.1838962 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:462-470 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1999183_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Svyatoslav Kotusev Author-X-Name-First: Svyatoslav Author-X-Name-Last: Kotusev Author-Name: Sherah Kurnia Author-X-Name-First: Sherah Author-X-Name-Last: Kurnia Author-Name: Rod Dilnutt Author-X-Name-First: Rod Author-X-Name-Last: Dilnutt Title: Enterprise architecture artefacts as instruments for knowledge management: a theoretical interpretation Abstract: Enterprise architecture (EA) involves a collection of special documents, or artefacts, describing various aspects of an organisation from an integrated business and IT perspective. Knowledge management is a practice of generating, storing and sharing knowledge within an organisation and EA artefacts can be clearly viewed as special instruments for managing knowledge. Based on the analysis of EA artefacts used in 27 diverse organisations, we study the properties of the most popular artefacts through the conceptual lenses of knowledge management. Specifically, we analyse what forms of knowledge these EA artefacts represent, what knowledge management strategies they implement, what knowledge management systems they leverage and how these features correlate with other properties of EA artefacts. This study provides arguably the first available in-depth analysis of EA artefacts as instruments for managing knowledge. Our analysis demonstrates a wide diversity of EA artefacts from the perspective of their approaches to knowledge management. Journal: Knowledge Management Research & Practice Pages: 594-606 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1999183 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1999183 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:594-606 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2004949_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Muhammad Hasnat Bhatti Author-X-Name-First: Muhammad Author-X-Name-Last: Hasnat Bhatti Author-Name: Jiangnan Qiu Author-X-Name-First: Jiangnan Author-X-Name-Last: Qiu Author-Name: Umair Akram Author-X-Name-First: Umair Author-X-Name-Last: Akram Author-Name: Misbah Hayat Bhatti Author-X-Name-First: Misbah Hayat Author-X-Name-Last: Bhatti Author-Name: Zubair Akram Author-X-Name-First: Zubair Author-X-Name-Last: Akram Title: Morality impels employees to act: examining how ethical leaders urge employees towards knowledge sharing Abstract: This study investigates when leaders can promote knowledge sharing by leading ethically? Drawing on social learning theory, we hypothesise that ethical leaders can induce knowledge sharing via role modelling. Moreover, social exchange and social capital theories explain that organisational citizenship behaviour (OCB) and normative commitment (NC) can boost knowledge sharing among employees through dual mediating effects. We collected two waves data from 506 manager-employee dyads in the banking sector of Pakistan. In addition, structural equation modelling was used to test the model, and bootstrapping was applied to examine the mediation effect. Results show that ethical leadership is positively related to employee knowledge sharing and this relationship is significantly mediated by OCB and NC parallelly. Both are equally important in accounting for the impact of ethical leadership on employee’s knowledge sharing. Our research suggests that ethical leaders can promote knowledge sharing by increasing OCB and engendering NC. Journal: Knowledge Management Research & Practice Pages: 577-593 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.2004949 File-URL: http://hdl.handle.net/10.1080/14778238.2021.2004949 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:577-593 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1911607_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Maciej Rys Author-X-Name-First: Maciej Author-X-Name-Last: Rys Title: Invention Development. The Hackathon Method Abstract: Over last few decades, innovation became one of the most meaningful resources for successful management. In order to spark invention, the first step of innovation, a number of methods have been introduced including hackathon. This paper evaluates 14 hackathons over a period of over 3 years from various perspectives and with an ethnographic approach and different research methods– observation, 36 semi-structured interviews and netnography. Material analysis has been performed with methods of grounder theory, as well as machine learning as a triangulation method. As a result, types and approaches of hackathon, together with a new empirical definition, ways of how this method mitigates drawbacks of brainstorming and a unique relationship between concepts of preparation difficulty and likelihood of desired invention at the hackathon have been introduced and presented. Journal: Knowledge Management Research & Practice Pages: 499-511 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1911607 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1911607 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:499-511 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2029596_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Joseph Duke Author-X-Name-First: Joseph Author-X-Name-Last: Duke Author-Name: Victor Igwe Author-X-Name-First: Victor Author-X-Name-Last: Igwe Author-Name: Arzizeh Tapang Author-X-Name-First: Arzizeh Author-X-Name-Last: Tapang Author-Name: Obal Usang Author-X-Name-First: Obal Author-X-Name-Last: Usang Title: The innovation interface between knowledge management and firm performance Abstract: Although the evidence suggests that knowledge management (KM) is instrumental to superior firm performance, research on the mechanisms that mediate this relationship is still evolving. Using KM practices that support the knowledge-related processes (KRP) of knowledge creation, transfer, integration and implementation as the basis, we examine the relationship between the KM practices and firm performance. We also examine the mediating role of innovation in this relationship. The study focused on tank farm firms operating in Nigeria’s oil and gas industry, with data generated from 486 respondents. Results from Structural Equation Modelling showed that innovation partially mediates the relationship between the KM practices that support KRP and firm performance. The study reveals sustainability of firm operations as the most impacted qualitative performance dimension. Overall, the Knowledge-Based View is substantiated, and innovation is confirmed as an important KM antecedent of firm performance. The results provide useful contributions to theory and practice. Journal: Knowledge Management Research & Practice Pages: 486-498 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2022.2029596 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2029596 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:486-498 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1932623_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ivan Radević Author-X-Name-First: Ivan Author-X-Name-Last: Radević Author-Name: Vlado Dimovski Author-X-Name-First: Vlado Author-X-Name-Last: Dimovski Author-Name: Anđelko Lojpur Author-X-Name-First: Anđelko Author-X-Name-Last: Lojpur Author-Name: Simon Colnar Author-X-Name-First: Simon Author-X-Name-Last: Colnar Title: Quality of Healthcare Services in Focus: The Role of Knowledge Transfer, Hierarchical Organizational Structure and Trust Abstract: This paper explores the role of knowledge transfer, hierarchical organisational structure, and trust as important organisational factors that influence knowledge management practices on the quality of healthcare services. Survey data from 151 healthcare employees collected in Montenegro in 2019 was used. Applying hierarchical linear regression, we found a significant and positive relationship between knowledge transfer and quality of healthcare services, and a significant and negative relationship between hierarchical organisational structure and quality of healthcare services. Trust acts as a moderator in the relationship between knowledge transfer and quality of healthcare services and between hierarchical organisational structure and quality of healthcare services. We provide empirical support for the influence of knowledge transfer, hierarchical organisational structure, and trust on the quality of healthcare services provided by Montenegrin healthcare employees. Our results offer theoretical and practical implications derived from this research study. Journal: Knowledge Management Research & Practice Pages: 525-536 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1932623 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1932623 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:525-536 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1908864_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Carla Curado Author-X-Name-First: Carla Author-X-Name-Last: Curado Author-Name: Paulo Henriques Author-X-Name-First: Paulo Author-X-Name-Last: Henriques Author-Name: Mirian Oliveira Author-X-Name-First: Mirian Author-X-Name-Last: Oliveira Author-Name: Rute Martins Author-X-Name-First: Rute Author-X-Name-Last: Martins Title: Organisational culture as an antecedent of knowledge sharing in NGOs Abstract: Knowledge sharing (KS) is a challenge for non-governmental organisations (NGOs) given its high turnover and the informal nature of KS. We examine KS in Portuguese NGOs by adopting the three levels of Schein’s theory of organisational culture: artefacts, norms/values, and basic assumptions. We test the influence of the three variables we propose to be proxies of the three levels: internal communication, ethical climate, and altruism. This study’s objective is to a) ascertain whether the different levels are correlated with each other, and b) to understand the effects of organisational variables on KS. We found evidence to sustain the correlation among the three levels showing that Schein’s theory is supported in the NGO’s. Our findings confirm that an ethical climate and altruism have a positive impact on KS. However, the analysis fails to support the influence of internal communication. Altogether, we conclude that organisational culture positively impacts KS at NGOs. Journal: Knowledge Management Research & Practice Pages: 449-461 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1908864 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1908864 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:449-461 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1941359_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tatiana Beliaeva Author-X-Name-First: Tatiana Author-X-Name-Last: Beliaeva Author-Name: Ahmed Bounfour Author-X-Name-First: Ahmed Author-X-Name-Last: Bounfour Author-Name: Alberto Nonnis Author-X-Name-First: Alberto Author-X-Name-Last: Nonnis Title: Modelling intangibles at the regional level in Europe: what lessons from a multidimensional approach? Abstract: Extant literature has examined intangible assets at firm and macro-levels but lacks their comprehensive analysis at territorial level. Yet, large discrepancies exist between regions, which cannot be attributed to micro-level variations alone, or observed from a higher level of aggregation to countries. We examine regional economic implications of intangible capital focusing on different sets of regional intangible assets. We build a combined dataset at the European regional level and perform spatial regression analysis accounting for cross-region interdependence. Results indicate significant effects of intangibles and the importance of their complementary relationships for regional development. Implications for research and policy making are derived. Journal: Knowledge Management Research & Practice Pages: 637-650 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1941359 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1941359 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:637-650 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1963197_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: JinHyo Joseph Yun Author-X-Name-First: JinHyo Joseph Author-X-Name-Last: Yun Author-Name: Xiaofei Zhao Author-X-Name-First: Xiaofei Author-X-Name-Last: Zhao Author-Name: KyungBae Park Author-X-Name-First: KyungBae Author-X-Name-Last: Park Author-Name: Giovanna Del Gaudio Author-X-Name-First: Giovanna Author-X-Name-Last: Del Gaudio Author-Name: Yuri Sadoi Author-X-Name-First: Yuri Author-X-Name-Last: Sadoi Title: New dominant design and knowledge management; a reversed U curve with long head and tail Abstract: After more than 100 years since the emergence of the dominant design of the bicycle, diverse electronic bicycles are emerging in the e-bike industry. We aim to answer two questions: 1) How is the electronic bicycle evolving and what is its dominant design? 2) What is the difference in the evolution and appearance of the dominant design of the electronic bicycles in Daegu (Korea), Naples (Italy), and Nagoya (Japan)? We used the participatory observation and intensive interview methods for this study. Three cities were located at different points on the dominant design curve with long head and tail. Naples is in the business model-based new market creation step, with the fat-tire electronic bicycle as dominant design. Daegu is in the technology-based new market creation step, with the electronic quick board as dominant design. Nagoya is undergoing technology-based existing market expansion with the electronic bicycle design, which is the same as the traditional dominant design. Journal: Knowledge Management Research & Practice Pages: 622-636 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1963197 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1963197 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:622-636 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2004950_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Fu-Sheng Tsai Author-X-Name-First: Fu-Sheng Author-X-Name-Last: Tsai Title: When and how group diversity facilitate innovativeness? The roles of knowledge heterogeneity and governance Abstract: Recruiting a group of people from diverse backgrounds does not necessarily ensure collective innovativeness. This paper examines two issues regarding the interplay among professional (i.e., education and functional diversity) background diversity (PBD) as an ex ante composite group attribute, knowledge heterogeneity (KH) as collective knowledge structure, and knowledge governance (KG) as a managerial mechanism, for explaining collective innovativeness emergence. First, the transformation from PBD to KH, and then to group innovativeness is investigated. Second, the effects of KG in such transformational relationships is examined. Data were collected at multiple time points and analysed. Results demonstrate that PBD may impact group innovativeness only indirectly through the mediation of the deeper-level and ex post KH. Moreover, knowledge governance moderates such aforementioned mediation effect. Theoretical and practical implications are discussed. Journal: Knowledge Management Research & Practice Pages: 566-576 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.2004950 File-URL: http://hdl.handle.net/10.1080/14778238.2021.2004950 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:566-576 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1967216_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Tuan Le Anh Author-X-Name-First: Tuan Author-X-Name-Last: Le Anh Author-Name: Tam Nguyen Author-X-Name-First: Tam Author-X-Name-Last: Nguyen Author-Name: Lam Tran Author-X-Name-First: Lam Author-X-Name-Last: Tran Title: Relationships between innovation, its antecedents, and organisational performance: evidences from auditing service industry Abstract: This paper proposed a comprehensive model to examine (resource-based) factors affecting management and technological innovation, and in turn the impacts of management and technological innovation on organisational performance in auditing service sector. The results confirmed the significant impacts of all proposed factors on management and technological innovation directly or indirectly. Among proposed factors, internal source involvement showed its direct impact and its mediating effect as well. The results also attested the positive impacts of management and technological innovation on audit firm performance. Contextual factors (organisational size and age) were identified to have significant influences on organisational performance. In addition, organisational age showed its moderating role on the relationship between management innovation and operational performance. The moderating effects indicated that management innovation caused higher impact on younger audit firms. Journal: Knowledge Management Research & Practice Pages: 607-621 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2021.1967216 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1967216 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:607-621 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2189169_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Hongxia Peng Author-X-Name-First: Hongxia Author-X-Name-Last: Peng Title: Dramaturgical perspective as a process for enhancing the learning of organisation theory: potential and limitations Abstract: The possible contribution of the dramaturgical perspective (DP) to the learning of organisation theory (LOT) has been explored by considering the DP as an approach for metaphoring, representing or analysing. Based on existing conceptual contributions, especially those of the research on the presentation of self, impression management and organisational learning, this research explores the potential and limitations of the DP in the LOT through a systemic-cognitive learning process that combines scenario conception, performance and interpretative analysis. The explored process was conceived for and applied in three tutorial classes of graduate students of management enrolled at a French university. The results show that the DP might first help improve the observability of LOT for students as well as for teachers on the condition that attention is given to the intersubjectivity represented by this process and second develop students’ managerial behaviour by favouring socially skilled interactions involving different situated roles. Journal: Knowledge Management Research & Practice Pages: 436-448 Issue: 3 Volume: 21 Year: 2023 Month: 05 X-DOI: 10.1080/14778238.2023.2189169 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2189169 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:3:p:436-448 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1978885_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yunqi Chen Author-X-Name-First: Yunqi Author-X-Name-Last: Chen Author-Name: Yusen Xu Author-X-Name-First: Yusen Author-X-Name-Last: Xu Author-Name: Kehang Ma Author-X-Name-First: Kehang Author-X-Name-Last: Ma Author-Name: Aimeng Chen Author-X-Name-First: Aimeng Author-X-Name-Last: Chen Title: The knowledge system and organisational learning sequences of enterprises serving the elderly: evidence from China Abstract: The study explores the knowledge system and organisational learning activities of enterprises serving the elderly using the case study of two Chinese enterprises, and the following findings were obtained. The analysis shows that the complexity of the knowledge system of comprehensive enterprises for the elderly is not weaker than that of the professional technical service industry. The knowledge system of enterprises serving the elderly presents sequential characteristics. We ague that the types of knowledge elements of enterprises serving the elderly should be integrated and contained to form a knowledge system with holographic characteristics. Furthermore, the knowledge accumulation of enterprises serving the elderly depend on the selection of appropriate organisational learning strategies, showing an obvious spiral process of stimulus-response model. This paper provides valuable insights for the enterprises serving the elderly to determine the development direction and path. Journal: Knowledge Management Research & Practice Pages: 677-690 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2021.1978885 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1978885 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:677-690 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2094292_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Pasquale Del Vecchio Author-X-Name-First: Pasquale Author-X-Name-Last: Del Vecchio Author-Name: Gioconda Mele Author-X-Name-First: Gioconda Author-X-Name-Last: Mele Author-Name: Giuseppina Passiante Author-X-Name-First: Giuseppina Author-X-Name-Last: Passiante Author-Name: Donata Serra Author-X-Name-First: Donata Author-X-Name-Last: Serra Title: Knowledge generation from Big Data for new product development: a structured literature review Abstract: This study aims to provide a contribution to the systematisation of the state-of-the art of the literature on Big Data for the process of New Product Development (NPD). Based on the evidence of a structured literature review (SLR) on articles published from 2015 to 2021, the paper aims to identify new areas for future research, by highlighting the contribution of Big Data in the perspective of knowledge management for the improvement of the new product development process. Findings demonstrate a lack of research in this field and the fragmentation of the publications that require more in-depth investigation. The analysis allows the identification of quantitative and qualitative evidence of the research trends emerging at the intersection of the two well-known areas and to derive several implications both for research and practice. Journal: Knowledge Management Research & Practice Pages: 892-907 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2094292 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2094292 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:892-907 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1999184_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Maayan Nakash Author-X-Name-First: Maayan Author-X-Name-Last: Nakash Author-Name: Dan Bouhnik Author-X-Name-First: Dan Author-X-Name-Last: Bouhnik Title: Challenges of justification of investment in organizational knowledge management Abstract: This paper aims to explore the interrelation between the difficulty in justifying to executives the resources necessary for knowledge management (KM) in itiativesand the challenges in understanding the value of optimal KM. From in-depth personal interviews and group interviews with 41KM professionals, we reveal eight significant challenges that may explain the difficulty of understanding the true value of KM for knowledge-intensive organisations. We reveal that these challenges have a significant effect on the perceptions of the profitability of budget investments in tools and practices aimed at improving knowledge flow in organisations. Given that the present study is the antithesis of previous research, we suggest that future researchers deepen the research of the positions of senior executives regarding KM. This research is unique in its attempt to close the gap in the literature created by the lack of scientific studies on the challenges at the heart of the discipline. Journal: Knowledge Management Research & Practice Pages: 703-713 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2021.1999184 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1999184 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:703-713 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2015264_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Francesco Santarsiero Author-X-Name-First: Francesco Author-X-Name-Last: Santarsiero Author-Name: Daniela Carlucci Author-X-Name-First: Daniela Author-X-Name-Last: Carlucci Author-Name: Yasar Jarrar Author-X-Name-First: Yasar Author-X-Name-Last: Jarrar Title: Creating value from Big Data: a knowledge assets-based view Abstract: The attention of the academic and professional world to the potential benefits of Big Data is growing, as well as the awareness that they can represent fundamental drivers of organisational value creation. Indeed, Big Data is a critical intangible resource and source of value for organisations that can support the achievement of superior performance. Understanding the value of Big Data and how it contributes to value creation mechanisms defines an important area of research that needs to be further developed. The paper analyses the links between Big Data and organisational knowledge assets and proposes a framework to explain how Big Data contributes to organisational value creation mechanisms. It also highlights the role of knowledge assets as factors that influence the use, development and deployment of Big Data for organisational value creation dynamics. Journal: Knowledge Management Research & Practice Pages: 714-724 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2021.2015264 File-URL: http://hdl.handle.net/10.1080/14778238.2021.2015264 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:714-724 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2032434_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ritva Kosklin Author-X-Name-First: Ritva Author-X-Name-Last: Kosklin Author-Name: Johanna Lammintakanen Author-X-Name-First: Johanna Author-X-Name-Last: Lammintakanen Author-Name: Tuula Kivinen Author-X-Name-First: Tuula Author-X-Name-Last: Kivinen Title: Knowledge management effects and performance in health care: a systematic literature review Abstract: Knowledge management is intended to achieve organisational goals through effective management of knowledge resources and performance. This paper presents a review of knowledge management effects and performance in health care. Six databases were searched, the searches employing Boolean operators and combinations of key words. In total, 16 articles fulfilled the criteria set for inclusion. Data were analysed using inductive content analysis. The review shows that in health care knowledge management effects and performance have been viewed from various perspectives: it has been linked to health care functions such as management, finance, patient care, quality and safety, IT, continued improvement of clinical operations, and organisational culture. However, the effects of knowledge management extend also to employees’ work, job satisfaction, learning, knowledge distribution, and productivity. This review aims to summarise the recent research on knowledge management effects and performance in health care. Some of the effects are universal and some are context-specific. Journal: Knowledge Management Research & Practice Pages: 738-748 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2032434 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2032434 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:738-748 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_1984186_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Yao Sun Author-X-Name-First: Yao Author-X-Name-Last: Sun Author-Name: Ann Majchrzak Author-X-Name-First: Ann Author-X-Name-Last: Majchrzak Author-Name: Arvind Malhotra Author-X-Name-First: Arvind Author-X-Name-Last: Malhotra Title: Crowdsourcing for Innovative Knowledge: effects of Knowledge Synthesis and Centralised Communication Position Abstract: As innovation is increasingly generated via crowdsourcing, factors that enable or impede collective innovation deserve a closer examination. This study advances the literature by examining the roles of knowledge synthesis and communication positions in open innovation challenges. Analysing 3,200 posts generated from 21 organisation-sponsored online crowd-based open innovation challenges. This study showed that when knowledge contributors occupy centralised positions in online knowledge collaboration, they are less likely to generate innovative knowledge, and the benefit obtained from synthesised knowledge tends to be hampered by the contributor’s centralised position in the interaction. This study adds a new dimension to explaining crowdsourcing for innovation by incorporating a perspective of communication position into crowdsourcing and open innovation research. It also sheds light on the practice of crowdsourcing by highlighting the design of platforms that can promote the synthesis of crowd members’ shared knowledge while encouraging diverse voices from non-centralised members of the crowd. Journal: Knowledge Management Research & Practice Pages: 691-702 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2021.1984186 File-URL: http://hdl.handle.net/10.1080/14778238.2021.1984186 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:691-702 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2088418_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Guilherme Tortorella Author-X-Name-First: Guilherme Author-X-Name-Last: Tortorella Author-Name: Paulo A. Cauchick Miguel Author-X-Name-First: Paulo A. Author-X-Name-Last: Cauchick Miguel Author-Name: Enzo Frazzon Author-X-Name-First: Enzo Author-X-Name-Last: Frazzon Author-Name: Alberto Portioli-Staudacher Author-X-Name-First: Alberto Author-X-Name-Last: Portioli-Staudacher Author-Name: Maneesh Kumar Author-X-Name-First: Maneesh Author-X-Name-Last: Kumar Title: Teaching and learning of industry 4.0: expectations, drivers, and barriers from a knowledge management perspective Abstract: This paper aimed at (i) identifying the expectations, drivers, and barriers for the teaching and learning in Industry 4.0 (I4.0), and (ii) verifying how they contribute to the knowledge management (KM) in I4.0. For that, we carried out an exploratory, qualitative study in which we collected data through semi-structured interviews with 21 graduate students who coursed an I4.0 48-hour subject in an Industrial Engineering graduate programme. In the content analysis of these data, we framed the identified commonalities according to the four main KM activities: creation, retrieval, transfer, and application. We identified four main drivers, expectations and barriers for teaching and learning I4.0. Results also indicated that those expectations, drivers, and barriers might be related to each other, concurrently affecting more than one KM activity. These results supported the formulation of four propositions for future theory testing and validation, raising the awareness of instructors and lecturers regarding those aspects. Journal: Knowledge Management Research & Practice Pages: 876-891 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2088418 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2088418 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:876-891 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2023676_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Paola Paoloni Author-X-Name-First: Paola Author-X-Name-Last: Paoloni Author-Name: Maurizio Massaro Author-X-Name-First: Maurizio Author-X-Name-Last: Massaro Author-Name: Francesca Dal Mas Author-X-Name-First: Francesca Author-X-Name-Last: Dal Mas Author-Name: Carlo Bagnoli Author-X-Name-First: Carlo Author-X-Name-Last: Bagnoli Title: Microfoundations of intellectual capital. Evidence from Italian small accounting firms Abstract: The paper aims at understanding how small and medium accounting practices micromanage their Intellectual Capital (IC) for sustaining their performance in a constantly changing environment, starting from the CAOS framework. The paper employs a quantitative methodology based on a questionnaire developed with the Italian Chartered Accounting Association endorsement. 3,002 questionnaires obtained by solo owners of firms with less than 50 employees were analysed using a Structural Equation Model (SEM). The findings highlight that IC is a complex concept where entrepreneurial and organisational aspects interact together. A micro-level approach could be used to explain IC development. CEO’s entrepreneurial orientation can support organisations in building knowledge management tools, as well as developing relational capital. CEOs who are more willing to take risks and innovate can better foster IC development, affecting firm’s performance. Journal: Knowledge Management Research & Practice Pages: 725-737 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2021.2023676 File-URL: http://hdl.handle.net/10.1080/14778238.2021.2023676 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:725-737 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2064350_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Pedro Antunes Author-X-Name-First: Pedro Author-X-Name-Last: Antunes Author-Name: David Johnstone Author-X-Name-First: David Author-X-Name-Last: Johnstone Author-Name: Nguyen Hoang Thuan Author-X-Name-First: Nguyen Author-X-Name-Last: Hoang Thuan Author-Name: Gert-Jan de Vreede Author-X-Name-First: Gert-Jan Author-X-Name-Last: de Vreede Title: Delivering evidence-based management services: rising to the challenge using design science Abstract: Evidence-based management (EBMgt) concerns making complex managerial decisions by combining the decision maker’s knowledge and experience with scientific knowledge. A major obstacle to this practice is the lack of support. In this paper, we employ design science to develop an ensemble of conceptual, information and IT artefacts that support EBMgt. The approach is instantiated and validated in a case study using a combination of methods, including proof of concept, laboratory experiment, satisfaction survey, and focus groups. The proposed approach turns EBMgt into a repeatable practice, supported by reusable tools, and brings some degree of automation to the process. To our knowledge, EBMgt services have not yet been realised in a concrete manner, and not with concrete empirical results. Therefore, this study provides a first-of-a-kind demonstration and assessment of the viability of EBMgt services. Journal: Knowledge Management Research & Practice Pages: 806-821 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2064350 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2064350 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:806-821 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2075809_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Maria Carmen Huian Author-X-Name-First: Maria Carmen Author-X-Name-Last: Huian Author-Name: Marco Bisogno Author-X-Name-First: Marco Author-X-Name-Last: Bisogno Author-Name: Marilena Mironiuc Author-X-Name-First: Marilena Author-X-Name-Last: Mironiuc Title: Research performance of public research institutes in a quadruple helix setting Abstract: This study investigates if and to what extent the performance of public research institutes improves because of a collaboration with other partners, namely universities, industries, the government, and the civil society. Using the quadruple helix approach as a theoretical framework, the study investigates the Romanian context as an emerging economy, in the period 2012–2019. The analysis is based on a negative binomial model, and findings have documented that the research performance of public research institute is positively affected by cooperation and internationalisation. Furthermore, collaboration with other partners, which belong to a wide social research network, has proved to be effective, stimulating researchers and managers in actively participating in cooperative relations. Journal: Knowledge Management Research & Practice Pages: 849-863 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2075809 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2075809 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:849-863 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2083991_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Michal Hrivnák Author-X-Name-First: Michal Author-X-Name-Last: Hrivnák Author-Name: Marcela Chreneková Author-X-Name-First: Marcela Author-X-Name-Last: Chreneková Author-Name: Jana Jarábková Author-X-Name-First: Jana Author-X-Name-Last: Jarábková Title: Evolutionary models of academic spin-offs establishment - comparison of Catalonia and South-Moravian region Abstract: The transfer of knowledge from universities has received tremendous attention in the scientific literature. This paper contributes to the discussion about the differences in spin-off process in universities, taking different perspective for comparative case study. First, we put a focus on differences in stage-based model of spin-off creation in conditions of university allocated in developed region and dynamically developing region of transitional (post-socialistic) economy. Then we observe different approaches towards spin-off emergence support in case of universities with long- and short-knowledge transfer tradition and different volumes and quality of research output. The results allow us to explain different definitions of spin-off and support mechanisms in spin-off process, while we primarily observe supportive tools of university TLOs in various stages of development of spin-offs. The study delivers practical implications for universities and TLOs that are just setting-up or rethinking the own models of spin-off establishment support. Journal: Knowledge Management Research & Practice Pages: 864-875 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2083991 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2083991 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:864-875 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2067493_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Stefania Mariano Author-X-Name-First: Stefania Author-X-Name-Last: Mariano Title: Actionable knowledge and creative projects: antecedents, practices, and outcomes Abstract: The purpose of this study is to investigate actionable knowledge in the context of creative projects. A participant inductive investigation that relies primarily on observations and individual interviews was employed. This study identifies two antecedents and three distinct, though complementary, actionable knowledge-related practices of narrowing, broadening, and echoing. These are proposed so as to assist in the development of creative project outcomes and in sustaining an agentic workspace that contributes to collective learning and equalisation of outcomes. The findings of this study enrich the current literature on actionable knowledge in the context of creative projects. Journal: Knowledge Management Research & Practice Pages: 837-848 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2067493 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2067493 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:837-848 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2041375_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Salvatore Ammirato Author-X-Name-First: Salvatore Author-X-Name-Last: Ammirato Author-Name: Alberto M. Felicetti Author-X-Name-First: Alberto M. Author-X-Name-Last: Felicetti Author-Name: Daniele Rogano Author-X-Name-First: Daniele Author-X-Name-Last: Rogano Author-Name: Roberto Linzalone Author-X-Name-First: Roberto Author-X-Name-Last: Linzalone Author-Name: Vincenzo Corvello Author-X-Name-First: Vincenzo Author-X-Name-Last: Corvello Title: Digitalising the Systematic Literature Review process: the MySLR platform Abstract: The main contribution of this paper is the development of a digital platform to support researchers in conducting systematic literature reviews (SLRs). The digital platform is able to overcome limitations of other available tools to support, in particular, reviews in the organisation and management field of study. The name of this platform is MySLR. After analysing characteristics of main approaches for SLRs, we highlighted limitations of methods and digital platforms currently used to support researchers in SLRs thus we defined an original methodology for digitalising the SLR phases. The methodology, that can overcome limitations of other methods, has been implemented in the MySLR digital platform. To validate the correctness of the methodology and test the robustness of MySLR, a SLR use case has been carried out in the field of human resource management in the context of Industry 4.0. Main results of this SLR have been reported as well. Journal: Knowledge Management Research & Practice Pages: 777-794 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2041375 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2041375 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:777-794 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2064352_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Valerie Bloem Author-X-Name-First: Valerie Author-X-Name-Last: Bloem Author-Name: Negin Salimi Author-X-Name-First: Negin Author-X-Name-Last: Salimi Title: Role of knowledge management processes within different stages of technological innovation: evidence from biotechnology SMEs Abstract: Managing technological innovations in the knowledge-intensive and dynamic biotechnology industry involves the effective application of knowledge. Knowledge management has been shown to improve technological innovation capabilities, thus indirectly contributing to sustainable competitive advantage. This paper views knowledge management from a process capabilities perspective and aims to understand its role within the technological innovation process in biotechnology sector in the Netherlands. Through a qualitative and exploratory research design including 15 biotechnology case interviews, three general roles of knowledge management processes were identified: a key role, a supporting role, and a complementary role. The roles depend on the innovation phase. Four propositions are introduced and shed more light on the role of each individual knowledge management process with respect to the different innovation phases. Understanding how these processes work throughout the innovation process will provide insight for organisations on how to use knowledge management effectively to improve the innovation process performance. Journal: Knowledge Management Research & Practice Pages: 822-836 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2064352 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2064352 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:822-836 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2035278_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ramona-Diana Leon Author-X-Name-First: Ramona-Diana Author-X-Name-Last: Leon Title: Human resources practices for intergenerational learning: a systematic literature review Abstract: The research aims to provide a systematic literature review on human resources (HR) practices used for fostering intergenerational learning. The results prove that: (i) the need to identify the most appropriate HR practices for fostering intergenerational learning captured mainly the attention of the European scholars; (ii) the phenomenon is mostly analysed in the education and nursing industries; (iii) most articles adopt a qualitative approach; and (iv) the HR practices that are frequently used are formal training and on-the-job education, mentoring, and teamwork. Thus, the following future research avenues are suggested: (i) developing cross-sectional analyses; (ii) analysing intergenerational learning from the constructivist theory approach; (iii) determining the impact of HR practices on the two components of intergenerational learning, namely: knowledge sharing and knowledge receiving; (iv) examining the factors that mediate the relationship between HR practices and intergenerational learning, and (v) determining the importance of each HR practice on intergenerational learning. Journal: Knowledge Management Research & Practice Pages: 749-764 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2035278 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2035278 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:749-764 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2053312_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Soumya Rao Author-X-Name-First: Soumya Author-X-Name-Last: Rao Author-Name: A. Satya Nandini Author-X-Name-First: A. Satya Author-X-Name-Last: Nandini Author-Name: Minu Zachariah Author-X-Name-First: Minu Author-X-Name-Last: Zachariah Title: Knowledge management for SMEs: a pragmatic approach Abstract: Active participation of Small and Medium Enterprises (SMEs) in the digital revolution is jeopardised due to low technology adoption and inept management of skills and innovation resources. Apparently, firms that contrive firm knowledge proficiently qualify to address the demands of a new environment. As SMEs contend with their know-how, it becomes essential to practice Knowledge Management (KM). However, to avoid implementation failure and ease prioritisation of resources, being aware of Critical Success Factors (CSFs) of KM is vital. As research on CSFs of KM in SMEs has been inherently insufficient and inconsistent with literature on Critical Failure Factors (CFFs) of KM, there was a need to revise discussion on and propose an enhanced set of four CSFs of KM for SMEs by adopting the “Theory Adaptation” research design by amalgamating CSFs and CFFs of KM. Later, a discussion on KM planning followed to facilitate application of the proposed CSFs. Journal: Knowledge Management Research & Practice Pages: 795-805 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2053312 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2053312 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:795-805 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2039572_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Luisa Pellegrini Author-X-Name-First: Luisa Author-X-Name-Last: Pellegrini Author-Name: Davide Aloini Author-X-Name-First: Davide Author-X-Name-Last: Aloini Author-Name: Loretta Latronico Author-X-Name-First: Loretta Author-X-Name-Last: Latronico Title: Open innovation and intellectual capital during emergency: evidence from a case study in telemedicine Abstract: The achievement of innovation performance by means of open innovation (OI) is not automatic and intellectual capital (IC) can play a pivotal role. In 2020, COVID-19 challenged the sanitary systems and required to rapidly introduce innovative health technologies. By unleashing multitudes of brains, OI may help. However, the pandemic introduced social distancing that acted to the detriment of firms’ IC, which should guarantee OI successfulness. This tension pushed us to investigate how OI affects IC to provide effective and timely innovative solutions during crises.We studied a company that rapidly modified its telemedicine product to provide a Local Health District (LHD) with an effective solution for monitoring COVID-19 patients. By distinguishing between OI developed prior to (ex-ante) and post (ex-post) the COVID-19 outbreak, we show that ex-post OI can build on IC strengthened by ex-ante OI and hence allow higher performance needed to combat the pandemic. Journal: Knowledge Management Research & Practice Pages: 765-776 Issue: 4 Volume: 21 Year: 2023 Month: 07 X-DOI: 10.1080/14778238.2022.2039572 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2039572 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:4:p:765-776 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2118636_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Natalia Marulanda-Grisales Author-X-Name-First: Natalia Author-X-Name-Last: Marulanda-Grisales Author-Name: Luz Dinora Vera-Acevedo Author-X-Name-First: Luz Dinora Author-X-Name-Last: Vera-Acevedo Title: Analysis of core competences and competitive advantages in higher education institutions: An intellectual capital approach Abstract: Knowledge management in higher education institutions (HEIs) can be analysed from intellectual capital (IC), which is made up of a series of intangible resources, becoming a valuable element. The purpose of this research is to analyse the creation of core competences based on the interaction between intangible IC resources. A multivariate statistical analysis through Structural Equation Modelling (SEM) was used as a methodological design. The results show that it is possible to articulate IC intangible resources in core activities that become core competences and strengthen competitive advantages in HEIs. The empirical results show the need to recognise the characteristics and maturity level of IC in each HEI. Regarding the originality and value of the research, no previous studies analysing the relationship between IC, core competences, and competitive advantages in HEIs were identified. It was possible to establish valuable intangible resources among which teaching-learning methods, teacher quality and interdepartmental cooperation alliances stand out. Journal: Knowledge Management Research & Practice Pages: 957-971 Issue: 5 Volume: 21 Year: 2023 Month: 09 X-DOI: 10.1080/14778238.2022.2118636 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2118636 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:5:p:957-971 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2096510_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ederson Bomm Author-X-Name-First: Ederson Author-X-Name-Last: Bomm Author-Name: Linda Jessica De Montreuil Carmona Author-X-Name-First: Linda Jessica Author-X-Name-Last: De Montreuil Carmona Author-Name: Giancarlo Gomes Author-X-Name-First: Giancarlo Author-X-Name-Last: Gomes Title: Unravelling t-KIBS performance: leadership, organisational culture, and learning as boosters of service innovation Abstract: The search for better organisational performance requires leaders to promote knowledge-based solutions, encouraging a culture focused on continuous learning, with innovation as the key to increasing competitiveness. Organisations that use intensive knowledge based on technology -t-KIBS- play an important role in the creation, transfer, and integration of knowledge, facilitating innovation for their customers. The objective of this study was to assess the joint influence of transformational leadership, organisational culture, organisational learning, and service innovation on the firm performance of tech firms. This quantitative, survey-typed, and cross-sectional research was conducted in a sample of 242 t-KIBS firms. For data analysis, we used structural equations modelling by partial least squares. Our findings suggest that transformational leadership positively influences organisational culture and learning, which positively influence service innovation and organisational performance. Therefore, to overcome market challenges, surprise customers, and improve organisational performance and innovativeness, t-KIBS leaders must stimulate employees, improving organisational learning capability.  Journal: Knowledge Management Research & Practice Pages: 994-1007 Issue: 5 Volume: 21 Year: 2023 Month: 09 X-DOI: 10.1080/14778238.2022.2096510 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2096510 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:5:p:994-1007 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2125848_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Leonardo Fernandes Souto Author-X-Name-First: Leonardo Fernandes Author-X-Name-Last: Souto Author-Name: Maria de Fátima Bruno-Faria Author-X-Name-First: Maria de Fátima Author-X-Name-Last: Bruno-Faria Title: Knowledge loss risk management in a Brazilian public company: the case of AMAZUL Abstract: This study’s main aim is to characterise knowledge loss risk management based on the perception of managers of a military public company that acts in the nuclear sector. This was a qualitative, single case study conducted in the company AMAZUL. For data collection ten semi-structured interviews were conducted, complemented by a documentary analysis. The data were analysed using the content analysis technique. The main findings corresponded to knowledge loss risk situations, actions at the level of managers, KM practices at the institutional level, post-knowledge loss actions, facilitators, barriers, and impacts of failures in the knowledge loss risk management. Thus, this study contributed to the emerging field of knowledge risk management, especially with regard to the understanding of aspects related to knowledge loss risk management in the context of the military and nuclear sectors organisations. Journal: Knowledge Management Research & Practice Pages: 917-928 Issue: 5 Volume: 21 Year: 2023 Month: 09 X-DOI: 10.1080/14778238.2022.2125848 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2125848 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:5:p:917-928 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2202509_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: John Edwards Author-X-Name-First: John Author-X-Name-Last: Edwards Author-Name: Antti Lönnqvist Author-X-Name-First: Antti Author-X-Name-Last: Lönnqvist Title: The future of knowledge management: an agenda for research and practice Abstract: This paper proposes a research agenda for knowledge management research and practice. To do this, it first reviews selected past knowledge management activity, especially that published in KMRP, including descriptions, predictions, initiatives and other research agendas. This merges into a consideration of the current states of knowledge management literature and knowledge management practice, and some issues that need to be taken into account for the future. These are used to synthesise an agenda whose key feature is research on practice, not just research and practice. Journal: Knowledge Management Research & Practice Pages: 909-916 Issue: 5 Volume: 21 Year: 2023 Month: 09 X-DOI: 10.1080/14778238.2023.2202509 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2202509 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:5:p:909-916 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2169203_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Catherine Prentice Author-X-Name-First: Catherine Author-X-Name-Last: Prentice Author-Name: Susan Zeidan Author-X-Name-First: Susan Author-X-Name-Last: Zeidan Author-Name: Mai Nguyen Author-X-Name-First: Mai Author-X-Name-Last: Nguyen Title: Want to feel better, share what you know Abstract: In view of the mental health issues associated with the COVID-19 pandemic, this study draws on the theories of proactive coping and altruism to examine how knowledge sharing can be used to address employee performance and mental wellbeing. Emotional intelligence is modelled as a moderator in these relationships. Two studies were conducted in Australia and Vietnam to validate the proposed relationships. The results show that only knowledge donating has a positive effect on employee performance, whereas both types of knowledge sharing are significantly related to positive mental wellbeing. Emotional intelligence exerted significant moderation effects between knowledge donating and positive mental health in the case of Australia, and between collecting and performance in the Vietnam study. This study enriches knowledge sharing literature by integrating into position psychology. The findings have implications for practitioners to adopt a cost-effective means to address mental health and increase job performance. Journal: Knowledge Management Research & Practice Pages: 1008-1019 Issue: 5 Volume: 21 Year: 2023 Month: 09 X-DOI: 10.1080/14778238.2023.2169203 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2169203 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:5:p:1008-1019 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2120837_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Jean-Philippe Bootz Author-X-Name-First: Jean-Philippe Author-X-Name-Last: Bootz Author-Name: Stefano Borzillo Author-X-Name-First: Stefano Author-X-Name-Last: Borzillo Author-Name: Steffen Raub Author-X-Name-First: Steffen Author-X-Name-Last: Raub Title: Leaders of organisational communities of practice: their characteristics, activities, and fit with their communities Abstract: By balancing the needs for autonomy and control, leaders of organisational communities of practice (OCoPs) play a central role in their effectiveness. This study aims to identify different OCoP leader profiles and analyse possible contingencies with various OCoP types. Using a qualitative methodology on a sample of 16 OCoPs from nine international organisations, an inductive analysis was undertaken by using Gioia et al.’s (2013) data structures model. Results reveal three distinct OCoP leader profiles, labelled “centripetal”, “centrifugal” and “balanced”. A comparison of different OCoP types reveals a fit between centripetal OCoP leaders and operational exploitation OCoPs, centrifugal OCoP leaders and strategic exploration OCoPs, and, finally, balanced OCoP leaders and hybrid OCoPs. These results enrich previous research on OCoP types, by identifying a “hybrid” combination of the two, proposing a novel framework of different OCoP leader profiles and highlighting a new contingency perspective on the relationships between OCoP leader profiles and OCoP types. Journal: Knowledge Management Research & Practice Pages: 972-982 Issue: 5 Volume: 21 Year: 2023 Month: 09 X-DOI: 10.1080/14778238.2022.2120837 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2120837 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:5:p:972-982 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2103047_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Lara Agostini Author-X-Name-First: Lara Author-X-Name-Last: Agostini Author-Name: Anna Nosella Author-X-Name-First: Anna Author-X-Name-Last: Nosella Title: Intellectual capital and resilience: evidence from two cases of SMEs Abstract: Disruptive changes, such as the ones caused by the COVID-19 outbreak, oblige firms to develop the ability to be resilient in this unstable environment if they want to stay competitive. In this context, the aim of this article is to unveil how intellectual capital (IC) may foster resilience in small- and medium-sized enterprises (SMEs). To serve this purpose, this article presents the results of a qualitative analysis of two SMEs during the COVID-19 pandemic. The most significant evidence is that a combination of the components of IC, namely human capital, organisational capital, and relational capital, is useful for SMEs to respond to changing conditions and take advantage of emergent opportunities, which means going through the prepare-respond-transform resilience process. This article is among the first attempting to elucidate the relationship between IC and SME resilience. It reveals a tight connection between these two concepts, which still deserves further investigation. Journal: Knowledge Management Research & Practice Pages: 929-942 Issue: 5 Volume: 21 Year: 2023 Month: 09 X-DOI: 10.1080/14778238.2022.2103047 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2103047 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:5:p:929-942 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2174909_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Vittorio Dell’Atti Author-X-Name-First: Vittorio Author-X-Name-Last: Dell’Atti Author-Name: Giuseppe Russo Author-X-Name-First: Giuseppe Author-X-Name-Last: Russo Author-Name: Grazia Dicuonzo Author-X-Name-First: Grazia Author-X-Name-Last: Dicuonzo Author-Name: Matteo Palmaccio Author-X-Name-First: Matteo Author-X-Name-Last: Palmaccio Title: Digital academic entrepreneurship: knowledge and public value from an Italian case study Abstract: The paper investigates the impact of digital technologies in the academic entrepreneurship by enhancing the creation of public value and engaging with stakeholders in all the stages of the entrepreneurial process. We analyse the university of Bari as a pilot case to show emerging digital technologies in the academic environment. The research question is answered through a single case study approach based on Yin’s prescriptions.The analysis consists in a single case study and includes semi-structured interviews with student representatives, the Rector, the General Director, the IT coordinator and the academic delegate for innovation. The paper is novel because describes the impact of digital technologies, as forms of knowledge, on the entrepreneurial process of a public academic institution with the creation of public value. We show how digital technologies enhance the creation of public value for the stakeholders of the University of Bari. The results of this research are relevant for academic institutions seeking to implement digitalisation processes in their ecosystem. Journal: Knowledge Management Research & Practice Pages: 943-956 Issue: 5 Volume: 21 Year: 2023 Month: 09 X-DOI: 10.1080/14778238.2023.2174909 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2174909 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:5:p:943-956 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2226409_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Su-Ying Wu Author-X-Name-First: Su-Ying Author-X-Name-Last: Wu Author-Name: Wei-Tsong Wang Author-X-Name-First: Wei-Tsong Author-X-Name-Last: Wang Title: Knowledge management in data-driven business models during the digital transformation of healthcare organisations Abstract: With the rapid development of digital technologies and the outbreak of the COVID‐19, digital transformation (DT) has been accelerated. This appears to pose specific challenges to the medical field, leading to an inevitable trend towards DT in healthcare organisations. Determining how to develop strategies to master the substantial opportunities brought about by DT is a fundamental issue. Knowledge management (KM) is a key vehicle that can drive DT because it provides a solid foundation for organisational strategies and learning, and helping establish operational priorities. Using the operations of healthcare organisations in Taiwan as an example, this study discusses the challenges and opportunities faced by healthcare organisations related to DT based on data-driven business models, where the concept of KM, organisational agility (OA), and business models are integrated to develop a KM-OA-enabled DT conceptual framework intended to support DT implementation in healthcare organisations. This can serve as a foundation for future studies of DT Journal: Knowledge Management Research & Practice Pages: 983-993 Issue: 5 Volume: 21 Year: 2023 Month: 09 X-DOI: 10.1080/14778238.2023.2226409 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2226409 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:5:p:983-993 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2103048_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Mário Franco Author-X-Name-First: Mário Author-X-Name-Last: Franco Author-Name: Jaiandra Guimarães Author-X-Name-First: Jaiandra Author-X-Name-Last: Guimarães Author-Name: Margarida Rodrigues Author-X-Name-First: Margarida Author-X-Name-Last: Rodrigues Title: Organisational agility: systematic literature review and future research agenda Abstract: Several studies have addressed the attributes necessary for an organisation to ensure organisational competitiveness, but the literature on organisational agility is fragmented. Therefore, this study aims to identify the contributions of organisational agility, as well as the approaches that facilitate its action for effectiveness among the departments of a company, in order to bridge the gaps identified in previous research. For this purpose, bibliometric analysis was used, which identified four clusters. These clusters revealed that organisational agility is related to various business factors, such as culture and technology, which contribute to achieving organisational goals; its relationship with responsiveness and flexibility in the business environment. Among the contributions of this research is the development of a conceptual model to interpret organisational agility, in addition to the list of organisational competencies. It presents suggestions to optimise quality and organisational productivity, improve interpersonal relationships and make more assertive decisions. Journal: Knowledge Management Research & Practice Pages: 1021-1038 Issue: 6 Volume: 21 Year: 2023 Month: 11 X-DOI: 10.1080/14778238.2022.2103048 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2103048 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:6:p:1021-1038 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2105757_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Fredrick Ahenkora Boamah Author-X-Name-First: Fredrick Ahenkora Author-X-Name-Last: Boamah Author-Name: Jianhua Zhang Author-X-Name-First: Jianhua Author-X-Name-Last: Zhang Author-Name: Ziao Cao Author-X-Name-First: Ziao Author-X-Name-Last: Cao Author-Name: Oleksandra Horbanenko Author-X-Name-First: Oleksandra Author-X-Name-Last: Horbanenko Title: An empirical study on the sharing of tacit knowledge by construction project workers in sub-Saharan Africa Abstract: At present, knowledge, especially tacit knowledge, has become the core source of value creation. Domain specialists or senior employees are vital to the survival and development of companies because of their tacit knowledge. Therefore, this study investigates and compares the elements that influence construction project workers in sub-Saharan Africa from sharing their tacit knowledge. A survey approach was utilised to evaluate the hypotheses from two sub-Saharan African countries. This study indicates that the mediation effects of organisational culture differ between the countries and reveal that tacit knowledge sharing is not practiced globally but practiced separately in relation to culture. Management is recommended to provide a work atmosphere that promotes workers to share and discuss their knowledge. This study illustrates several theoretical and practical consequences, such as developing a theoretical and practical understanding of dual countries by enhancing the concept of knowledge sharing. Journal: Knowledge Management Research & Practice Pages: 1039-1051 Issue: 6 Volume: 21 Year: 2023 Month: 11 X-DOI: 10.1080/14778238.2022.2105757 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2105757 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:6:p:1039-1051 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2139774_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Ishfaq Ahmed Author-X-Name-First: Ishfaq Author-X-Name-Last: Ahmed Author-Name: Talat Islam Author-X-Name-First: Talat Author-X-Name-Last: Islam Author-Name: Aeina Umar Author-X-Name-First: Aeina Author-X-Name-Last: Umar Title: Bridging organisational and individual green actions through green knowledge sharing & individual values Abstract: The increased environmental concerns demand the attention of all stakeholders, while organisations and their employees are the most important of them. Adjacent to this, the core aim of this study is to investigate the impact of green human resource management (GHRM) practices on employees’ green organisational citizenship behaviour (OCB) through the mediation of green knowledge sharing (GKS) behaviour and moderation of individual green values (IGV). The study collected 354 responses from employees through a questionnaire-based survey in two waves. The structural equation modelling analysis confirms that employee GKS behaviour mediates the relationship between GHRM practices and green OCB, which IGV magnifies the GHRM practices and GKS behaviour relationship. This study contributes to the existing literature by empirically investigating under-explored mechanisms as GKS and IGV have been mainly ignored as explanatory mechanisms and boundary conditions. Based on the empirical findings, implications and future directions are also provided. Journal: Knowledge Management Research & Practice Pages: 1071-1083 Issue: 6 Volume: 21 Year: 2023 Month: 11 X-DOI: 10.1080/14778238.2022.2139774 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2139774 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:6:p:1071-1083 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2159556_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Oanh Thi Kim Vu Author-X-Name-First: Oanh Thi Kim Author-X-Name-Last: Vu Author-Name: Abel Duarte Alonso Author-X-Name-First: Abel Author-X-Name-Last: Duarte Alonso Author-Name: Alessandro Bressan Author-X-Name-First: Alessandro Author-X-Name-Last: Bressan Author-Name: Seng Kiat Kok Author-X-Name-First: Seng Kiat Author-X-Name-Last: Kok Author-Name: Trung Quang Nguyen Author-X-Name-First: Trung Author-X-Name-Last: Quang Nguyen Author-Name: Mohammadreza Akbari Author-X-Name-First: Mohammadreza Author-X-Name-Last: Akbari Author-Name: Hien Thi Thu Nguyen Author-X-Name-First: Hien Thi Thu Author-X-Name-Last: Nguyen Title: Enabling environmentally sustainable practices in Vietnam through knowledge management: the case of TONTOTON Abstract: This study incorporates the Knowledge-Based View (KBV) of the firm to examine knowledge management in the context of sustainable practices based on the case of a firm undertaking plastic waste neutralisation in Vietnam, one of the leading nations in plastic waste. Open-ended, semi-structured interviews were conducted with all current members of the firm TONTOTON, and with a representative from its main business partner. The analysis underlined several key findings illustrated through 10 conceptual dimensions, with crucial relationships to the KBV. For instance, the “sustainability consciousness” dimension, depicted by participants’ attitude towards sustainability-based principles, aligns with “the knowledge requirements of production” and underscores the importance of previous knowledge. Furthermore, the “excelling” dimension, which emphasises the intention to achieve constant knowledge management-related growth, relates to both “capacity for aggregation”, and “specialisation in knowledge acquisition”. Extending from the adopted inductive analysis, the study proposes a theoretical model. Journal: Knowledge Management Research & Practice Pages: 1109-1123 Issue: 6 Volume: 21 Year: 2023 Month: 11 X-DOI: 10.1080/14778238.2022.2159556 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2159556 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:6:p:1109-1123 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2155593_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Makhmoor Bashir Author-X-Name-First: Makhmoor Author-X-Name-Last: Bashir Author-Name: M. Muzamil Naqshbandi Author-X-Name-First: M. Muzamil Author-X-Name-Last: Naqshbandi Author-Name: Sudeepta Pradhan Author-X-Name-First: Sudeepta Author-X-Name-Last: Pradhan Title: The role of institutional and individual factors in knowledge hiding and team creativity Abstract: This study explores the influence of institutional and individual factors on knowledge hiding and team creativity. Data were collected using a supervisor–supervisee research design in two diverse samples of 300 and 200 knowledge workers in India and Saudi Arabia. The findings suggest that innovativeness, affiliation, and top management support reduce knowledge hiding behaviour among employees. However, the relationship between fairness and knowledge hiding was not supported across both samples. Among individual factors, altruism, self-efficacy, and attitude towards knowledge hiding were supported. The relationship between information and communication technologies and knowledge hiding was supported only for the Indian sample. The findings suggest knowledge hiding negatively influenced team creativity across both samples. The moderating influence of reward structure was significant for Indian sample only. Journal: Knowledge Management Research & Practice Pages: 1095-1108 Issue: 6 Volume: 21 Year: 2023 Month: 11 X-DOI: 10.1080/14778238.2022.2155593 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2155593 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:6:p:1095-1108 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2141146_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Larissa Silva Author-X-Name-First: Larissa Author-X-Name-Last: Silva Author-Name: Ricardo Rossi Author-X-Name-First: Ricardo Author-X-Name-Last: Rossi Author-Name: Maria Salete Freitag Author-X-Name-First: Maria Salete Author-X-Name-Last: Freitag Author-Name: Denize Grzybovski Author-X-Name-First: Denize Author-X-Name-Last: Grzybovski Title: The role of knowledge management practices in the absorptive capacity: a research of soybean farms Abstract: Empirical evidence and systematic reviews suggest the need for studying how organisational antecedents or mechanisms affect absorptive capacity (ACAP). This study intends to fill this theoretical gap by trying to understand the role of technology-oriented knowledge management practices (KMPs) that serve as managerial antecedents in an organisation’s ACAP. To achieve this goal, qualitative research was conducted among soybean farmers in the state of Goiás (Brazil). The main result was that KMPs were identified as the link between potential and realised ACAP insofar as they have institutionalised the process of creating an organisational memory. The main contribution of this paper was to show that practices of searching, launching, storing, and systematically reviewing information are KMPs related to the organisation’s ACAP. It complements previous papers that associate these constructs. Future research may further explore this relationship in quantitative terms within other contexts. Journal: Knowledge Management Research & Practice Pages: 1084-1094 Issue: 6 Volume: 21 Year: 2023 Month: 11 X-DOI: 10.1080/14778238.2022.2141146 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2141146 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:6:p:1084-1094 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2110004_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Keith Yong Ngee Ng Author-X-Name-First: Keith Yong Ngee Author-X-Name-Last: Ng Title: Effects of servant leadership, affective commitment, and trust on knowledge sharing tendency in the financial industry Abstract: This study examines the inter-relational aspects of servant leadership, affective commitment, and the interaction of trust on employees’ knowledge-sharing tendency in the financial services industry. While much has been known about how trust correlates positively with the leader’s approach on knowledge-sharing behaviour; what is unknown is how knowledge-sharing tendency is explained by servant leadership and affective commitment and whether trust has a moderating effect on the relationships between servant leadership and affective commitment, and servant leadership and knowledge-sharing tendency. This study developed a moderated mediated model that examines data from a two-part study of 398 financial services personnel in Singapore. SmartPLS analyses revealed that affective commitment is a complementary mediator between the relationship of servant leadership and knowledge-sharing tendency. Trust moderates the relationship differently in that it positively enhances the relationship between servant leadership and knowledge-sharing tendency but attenuates the relationship between servant leadership and affective organisational commitment. Journal: Knowledge Management Research & Practice Pages: 1052-1070 Issue: 6 Volume: 21 Year: 2023 Month: 11 X-DOI: 10.1080/14778238.2022.2110004 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2110004 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:6:p:1052-1070 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2261885_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Oualid Abidi Author-X-Name-First: Oualid Author-X-Name-Last: Abidi Author-Name: Vladimir Dženopoljac Author-X-Name-First: Vladimir Author-X-Name-Last: Dženopoljac Author-Name: Mirna Safi Author-X-Name-First: Mirna Author-X-Name-Last: Safi Title: Online meeting tools, tacit knowledge sharing and entrepreneurial behaviours among knowledge workers during COVID-19 Abstract: The COVID-19 pandemic has accelerated the usage of online meeting tools (e.g., Zoom, Google Meet, Microsoft Teams) in virtually all sectors. However, how these applications stimulate tacit knowledge sharing and entrepreneurial behaviours is unclear, particularly among knowledge workers. In this manuscript, the authors investigate the impact of usage of online meeting tools on tacit knowledge sharing and on the two types of entrepreneurial behaviour`s among knowledge workers, that are, venture behaviour and strategic renewal behaviour. A quantitative study was conducted, via survey, with a total of 173 participants located worldwide. The research model was tested using structural equation modelling. The relationship between the frequency of using online meeting tools and venture behaviour displayed by knowledge workers was moderately negative. However, the online meeting tools did not exhibit significant effect on tacit knowledge sharing. Furthermore, tacit knowledge sharing has a moderate positive effect on both types of entrepreneurial behaviours. Journal: Knowledge Management Research & Practice Pages: 1137-1149 Issue: 6 Volume: 21 Year: 2023 Month: 11 X-DOI: 10.1080/14778238.2023.2261885 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2261885 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:6:p:1137-1149 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2169204_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20230119T200553 git hash: 724830af20 Author-Name: Giacomo Ciambotti Author-X-Name-First: Giacomo Author-X-Name-Last: Ciambotti Author-Name: Francesca Sgrò Author-X-Name-First: Francesca Author-X-Name-Last: Sgrò Author-Name: Nick Bontis Author-X-Name-First: Nick Author-X-Name-Last: Bontis Author-Name: Maria Cristina Zaccone Author-X-Name-First: Maria Cristina Author-X-Name-Last: Zaccone Title: Opportunity recognition and exploitation in resource-scarce contexts: the role of relational capital and bricolage in African social enterprise Abstract: The purpose of this study is to provide empirical evidence of the mediating influence of bricolage on the relationship between relational capital (RC) and entrepreneurial opportunity recognition and exploitation among social enterprises (SEs) located in Ghana, Nigeria, and Sierra Leone. Data were collected from a sample of 151 SEs and the results highlight that opportunity recognition and exploitation are significantly and positively affected by relational capital. These relationships are reinforced by the mediating and positive effect of entrepreneurial bricolage. This is the first empirical study to examine the linkages between RC and opportunity recognition and exploitation in SEs. SEs need to recognise the importance of relational capital in supporting the recognition and exploitation of opportunities. They should also be aware that these relationships, in a resource-scarce environment, can be strengthened by an entrepreneur’s ability to adopt bricolage. Theoretical and practical contributions are also offered. Journal: Knowledge Management Research & Practice Pages: 1124-1136 Issue: 6 Volume: 21 Year: 2023 Month: 11 X-DOI: 10.1080/14778238.2023.2169204 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2169204 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:21:y:2023:i:6:p:1124-1136 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2139773_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Farzam Boroomand Author-X-Name-First: Farzam Author-X-Name-Last: Boroomand Author-Name: Yolande E. Chan Author-X-Name-First: Yolande E. Author-X-Name-Last: Chan Title: Digital absorptive capacity: developing an instrument Abstract: Studies have shown that it is fundamentally important for firms to acquire and exploit knowledge outside the firm in order to create new knowledge and innovate. The absorptive capacity literature has extensively documented organisational processes that allow firms to acquire and exploit external knowledge for new knowledge creation and innovation. However, our understanding of absorptive capacity has not been updated to match the reality of the digital world; thus, it remains unclear how advancements in digital technologies have transformed the underlying processes of absorptive capacity (i.e., knowledge acquisition, assimilation, transformation, and exploitation). This article builds on the extant literature on absorptive capacity and digital technologies through interviews with founders of today’s entrepreneurial firms, the conceptualisation of digital absorptive capacity, and the development of an instrument to operationalise this construct. Journal: Knowledge Management Research & Practice Pages: 61-72 Issue: 1 Volume: 22 Year: 2024 Month: 01 X-DOI: 10.1080/14778238.2022.2139773 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2139773 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:1:p:61-72 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2141148_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Tsung-Hsien Kuo Author-X-Name-First: Tsung-Hsien Author-X-Name-Last: Kuo Author-Name: Han-Kuang Tien Author-X-Name-First: Han-Kuang Author-X-Name-Last: Tien Title: Role of regret in transfer of training: do negative emotions enhance training transfer effects? Abstract: This study proposed a training transfer mechanism with creative self-efficacy, training need, and supervisor support as antecedents for the motivation to transfer, motivation to transfer as a mediator of training and regret as a moderator between motivation to transfer and training transfer. A two-phase experiment was conducted. In Phase One: an intervention group (n = 221) and a comparison group (n = 238) received 24-hour creativity and management training, respectively. Phase Two was conducted six months after the training. After the participants (n = 212) filled in the questionnaire, structural equation models were employed to analyse factors affecting the training transfer model. The results showed that in the long-term perspective of training transfer, supervisor support is more important than individuals’ creative self-efficacy at the onset of creativity training. Additionally, regret is a positive moderator; individuals’ motivation to transfer increases when they reflect on and correct their behaviour. Journal: Knowledge Management Research & Practice Pages: 105-118 Issue: 1 Volume: 22 Year: 2024 Month: 01 X-DOI: 10.1080/14778238.2022.2141148 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2141148 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:1:p:105-118 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2166880_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Haihua Wang Author-X-Name-First: Haihua Author-X-Name-Last: Wang Author-Name: Weisha Zhou Author-X-Name-First: Weisha Author-X-Name-Last: Zhou Author-Name: Ye Li Author-X-Name-First: Ye Author-X-Name-Last: Li Author-Name: Yajie Li Author-X-Name-First: Yajie Author-X-Name-Last: Li Title: Business process digitisation and firm innovation performance: The role of knowledge search and digital culture Abstract: Drawing on the knowledge-based view, this study examines the effect of business process digitisation on firm innovation performance. Furthermore, we investigate the mediating role of knowledge search (i.e., local search and boundary-spanning search) and the moderating effect of digital culture by focusing on the relationship between business process digitisation and firm innovation performance. The results, based on 330 questionnaire survey responses, show that business process digitisation has a positive effect on firm innovation performance, knowledge search plays a mediating role between business process digitisation and firm innovation performance, and digital culture has a positive moderating effect, which is mainly reflected in business process digitisation and boundary-spanning search. This study provides inspiration for firms to improve innovation performance through business process digitisation and expands the literature on knowledge search and firm innovation in the digital context. Journal: Knowledge Management Research & Practice Pages: 49-60 Issue: 1 Volume: 22 Year: 2024 Month: 01 X-DOI: 10.1080/14778238.2023.2166880 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2166880 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:1:p:49-60 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2178980_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Oanh Thi Kim Vu Author-X-Name-First: Oanh Thi Kim Author-X-Name-Last: Vu Author-Name: Abel Duarte Alonso Author-X-Name-First: Abel Author-X-Name-Last: Duarte Alonso Author-Name: María Alejandra Buitrago Solis Author-X-Name-First: María Alejandra Author-X-Name-Last: Buitrago Solis Author-Name: Samuel Israel Goyzueta Rivera Author-X-Name-First: Samuel Israel Author-X-Name-Last: Goyzueta Rivera Author-Name: Trung Q. Nguyen Author-X-Name-First: Trung Q. Author-X-Name-Last: Nguyen Author-Name: Robert McClelland Author-X-Name-First: Robert Author-X-Name-Last: McClelland Author-Name: Mathews Nkhoma Author-X-Name-First: Mathews Author-X-Name-Last: Nkhoma Author-Name: Thanh Duc Tran Author-X-Name-First: Thanh Duc Author-X-Name-Last: Tran Author-Name: Ngan M. Nguyen Author-X-Name-First: Ngan M. Author-X-Name-Last: Nguyen Author-Name: Hoa Thi Ngoc Huynh Author-X-Name-First: Hoa Thi Ngoc Author-X-Name-Last: Huynh Title: “The beginning was traumatising” – Industry 4.0: a lifesaver or disruptor? A knowledge-based viewpoint Abstract: Recent research recognises the importance of Industry 4.0 (I4.0) for government, industry, and education stakeholders. Nevertheless, there are calls for alternative ways of deepening knowledge, including adopting cross-nation and qualitative perspectives. In responding to these calls and considering the knowledge-based view of the firm, this study investigates company leaders’ perceptions concerning I4.0 preparedness among their employees, employees’ reactions to the new I4.0 regime, and how companies manage the process of knowledge acquisition to adopt I4.0. Data from 80 semi-structured, open-ended interviews were gathered from companies operating in Bolivia and Vietnam. The analysis uncovered the importance of company- and self-driven knowledge acquisition concerning employees’ I4.0 preparedness. The I4.0-motivated, I4.0-alienated, and uncertain future dimensions best illustrated staff’s reactions, while I4.0 change agents, technology-based conditions, and being non-risk adverse were best exemplars of company’s management of I4.0. The study discusses key practical and theoretical implications and proposes a theoretical framework. Journal: Knowledge Management Research & Practice Pages: 1-16 Issue: 1 Volume: 22 Year: 2024 Month: 01 X-DOI: 10.1080/14778238.2023.2178980 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2178980 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:1:p:1-16 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2108737_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Guilherme Tortorella Author-X-Name-First: Guilherme Author-X-Name-Last: Tortorella Author-Name: Anupama Prashar Author-X-Name-First: Anupama Author-X-Name-Last: Prashar Author-Name: Roberto Vassolo Author-X-Name-First: Roberto Author-X-Name-Last: Vassolo Author-Name: Alejandro Mac Cawley Vergara Author-X-Name-First: Alejandro Mac Author-X-Name-Last: Cawley Vergara Author-Name: Moacir Godinho Filho Author-X-Name-First: Moacir Author-X-Name-Last: Godinho Filho Author-Name: Daniel Samson Author-X-Name-First: Daniel Author-X-Name-Last: Samson Title: Boosting the impact of knowledge management on innovation performance through industry 4.0 adoption Abstract: This paper aims at examining the role played by Industry 4.0 (I4.0) on the relationship between knowledge management (KM) practices (i.e., knowledge acquisition, knowledge dissemination, and responsiveness to knowledge) and innovation performance (represented by process and product innovation). For that, 153 practitioners from manufacturing firms in India and Brazil were surveyed. The data were analysed through multivariate data techniques. This study was grounded on the concepts from the socio-technical systems theory. Our findings indicated that I4.0 design principles positively moderate the relationship between KM practices and innovation performance. In particular, this moderation seems to be more prominent for product innovation performance, although it was also found for process innovation performance. I4.0 design principles determine the expected mindset and behaviours in companies undergoing digital transformation. Our research showed that the effect of KM practices on innovation performance may be boosted when I4.0 design principles are extensively integrated into organisations. Journal: Knowledge Management Research & Practice Pages: 32-48 Issue: 1 Volume: 22 Year: 2024 Month: 01 X-DOI: 10.1080/14778238.2022.2108737 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2108737 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:1:p:32-48 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2113346_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Seok-Young Oh Author-X-Name-First: Seok-Young Author-X-Name-Last: Oh Author-Name: Jinhee Lee Author-X-Name-First: Jinhee Author-X-Name-Last: Lee Title: Knowledge acquisitions and group reflexivity for innovative behaviours of SME workers: the moderating role of learning climates Abstract: This study investigates explicit and tacit knowledge acquisition influences on group reflexivity and innovation behaviour in small and medium-sized enterprises (SMEs) and examines how relationships are moderated according to learning climate types, for example, structured or autonomous. This study provides a strategic view on how to link group reflexivity to innovative behaviour, according to learning climate types in SME contexts. Data were derived from participants employed in SMEs, enrolled in the Human Resource Development Council, and registered as panel informants of Korea research. In the hypotheses model, 335 responses were analysed, and group comparison analysis between structured and autonomous learning climates extracted 162 and 155 responses, respectively. The results show that tacit knowledge acquisition relates more highly than explicit knowledge to all relationships in promoting group reflexivity and innovative behaviours. Mediation effects strengthen under autonomous learning climates and disappear under structured learning climates. Journal: Knowledge Management Research & Practice Pages: 73-87 Issue: 1 Volume: 22 Year: 2024 Month: 01 X-DOI: 10.1080/14778238.2022.2113346 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2113346 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:1:p:73-87 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2185549_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: M. Muzamil Naqshbandi Author-X-Name-First: M. Muzamil Author-X-Name-Last: Naqshbandi Author-Name: Ibrahim Tabche Author-X-Name-First: Ibrahim Author-X-Name-Last: Tabche Author-Name: Thuraya Farhana Hj Said Author-X-Name-First: Thuraya Farhana Author-X-Name-Last: Hj Said Title: Knowledge exchanges for open innovation: the role of inter-organisational citizenship behaviours and organisational support Abstract: Inter-organisational citizenship behaviours have been shown to be significant for innovation, yet less is known about inter-organisational citizenship behaviours and open innovation. This study proposes a model delineating the impact of inter-organisational citizenship behaviours on open innovation by examining the moderating role of perceived organisational support. We hypothesise the positive impact of the different types of inter-organisational citizenship behaviours on open innovation. We further argue that these associations are stronger when perceived organisational support is available to the employees. Results from a survey of 150 middle- and top-level managers provide partial support for the hypothesised model. A discussion of the results and the theoretical and managerial implications are presented. Journal: Knowledge Management Research & Practice Pages: 88-104 Issue: 1 Volume: 22 Year: 2024 Month: 01 X-DOI: 10.1080/14778238.2023.2185549 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2185549 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:1:p:88-104 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2147459_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20231214T103247 git hash: d7a2cb0857 Author-Name: Gang Liu Author-X-Name-First: Gang Author-X-Name-Last: Liu Author-Name: Eric Tsui Author-X-Name-First: Eric Author-X-Name-Last: Tsui Author-Name: Aino Kianto Author-X-Name-First: Aino Author-X-Name-Last: Kianto Title: A meta‑analytic study on the organisational learning–performance relationships via country cultural and economic contexts Abstract: This study aims to further examine organisational learning–organisational performance relationships, with particular emphasis on the moderating effects of contextual elements, such as national culture and economy, on these relationships. Following a seven-step meta-analysis approach, the aggregated findings from 45 previous studies were analysed. The research findings reveal that organisational learning is positively associated with the financial, non-financial and overall performance of organisations. National culture and economy are critical moderators that affect organisational learning–organisational performance relationships. Organisational learning–non-financial performance relationship is stronger in societies that are characterised by large power distance and collectivism. This is one of the first meta-analytic studies to allow significant theoretical generalisability by clarifying ambiguous relationships between organisational learning and its outcomes as well as revealing the moderating impacts of contextual factors (national culture and economy) on the organisational learning–organisational performance relationships. Journal: Knowledge Management Research & Practice Pages: 17-31 Issue: 1 Volume: 22 Year: 2024 Month: 01 X-DOI: 10.1080/14778238.2022.2147459 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2147459 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:1:p:17-31 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2155594_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Yongyong Yang Author-X-Name-First: Yongyong Author-X-Name-Last: Yang Author-Name: Xiujun Li Author-X-Name-First: Xiujun Author-X-Name-Last: Li Author-Name: Guoqiang Pan Author-X-Name-First: Guoqiang Author-X-Name-Last: Pan Author-Name: Yang Cai Author-X-Name-First: Yang Author-X-Name-Last: Cai Author-Name: Wendian Shi Author-X-Name-First: Wendian Author-X-Name-Last: Shi Title: The relationship between Machiavellianism and knowledge hoarding: a moderated mediation model Abstract: This research examines the relationship between employees’ Machiavellianism and knowledge hoarding. Socioanalytic theory is used to explore the mediating role of knowledge-based psychological ownership, and trait activation theory is used to explore the moderating role of employee relationships. A questionnaire survey was administered to 335 full-time employees in China to collect data for the analysis, which was performed using hierarchical regression and bootstrapping. The results show that Machiavellianism positively predicts knowledge hoarding. Moreover, knowledge-based psychological ownership plays a partial mediating role between Machiavellianism and knowledge hoarding. Both affective relationships and instrumental relationships can moderate the relationship between Machiavellianism and knowledge-based psychological ownership and the mediation of Machiavellianism on knowledge hoarding via knowledge-based psychological ownership. This research enriches the theoretical framework of knowledge hoarding activities and provides theoretical guidance and empirical evidence for organisations seeking to effectively manage negative knowledge activities. Journal: Knowledge Management Research & Practice Pages: 148-161 Issue: 2 Volume: 22 Year: 2024 Month: 03 X-DOI: 10.1080/14778238.2022.2155594 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2155594 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:2:p:148-161 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2136545_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Raavee Kadam Author-X-Name-First: Raavee Author-X-Name-Last: Kadam Author-Name: Waheed Kareem Abdul Author-X-Name-First: Waheed Author-X-Name-Last: Kareem Abdul Title: A cultural perspective on knowledge hiding: the role of organisational justice, distrust and cultural intelligence Abstract: Extant research has established knowledge hiding as one of the potential barriers to positive individual and organisational performance. This study aims to expand the empirical research on knowledge hiding by studying its manifestation in a multicultural context, where intercultural differences can further aggravate knowledge hiding. We investigate the relationship between organisational justice and knowledge hiding behaviour through the underlying mechanism of distrust. Furthermore, cultural differences can impact the perceptions of justice creating distrust, which in turn can lead to undesirable employee behaviours such as knowledge hiding. We also examine the moderating role of cultural intelligence (CQ) as an effective mechanism to mitigate the organisational justice-knowledge hiding relationship. The findings of this research revealed a negative relationship between organisational justice and knowledge hiding. In addition, distrust partially mediated the relationship between organisational justice and knowledge hiding. The results also indicated the moderating effect of CQ on the organisational justice-knowledge hiding relationship. Journal: Knowledge Management Research & Practice Pages: 119-132 Issue: 2 Volume: 22 Year: 2024 Month: 03 X-DOI: 10.1080/14778238.2022.2136545 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2136545 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:2:p:119-132 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2297972_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Noor Ul Ain Author-X-Name-First: Noor Ul Author-X-Name-Last: Ain Author-Name: Muhammad Umer Azeem Author-X-Name-First: Muhammad Umer Author-X-Name-Last: Azeem Author-Name: Inam Ul Haq Author-X-Name-First: Inam Ul Author-X-Name-Last: Haq Author-Name: Iqbal Mehmood Author-X-Name-First: Iqbal Author-X-Name-Last: Mehmood Title: When does knowledge hiding hinder employees’ job performance? The roles of emotional exhaustion and emotional intelligence Abstract: As an emerging novelty, knowledge hiding has received considerable attention in management literature. Extending this research stream, we draw from conservation of resources (COR) theory and social information processing (SIP) theory to investigate the mediating role of emotional exhaustion between employees’ exposure to knowledge hiding and their job performance. Moreover, we examine the buffering role of emotional intelligence, investigating whether employees with higher emotional intelligence can mitigate the harmful effects of resource-depleting episodes of knowledge hiding. The study employed paper-and-pencil surveys to collect multi-source, time-lagged data from 319 employees and their respective supervisors in various service sector organisations. The findings indicate that persistent exposure to knowledge hiding diminishes employees’ job performance through emotional exhaustion. However, this negative relationship is less salient for employees with higher levels of emotional intelligence. This study informs important insights for organisations on why and when employees’ experiences of knowledge hiding curtail their performance-enhancing efforts. Journal: Knowledge Management Research & Practice Pages: 210-222 Issue: 2 Volume: 22 Year: 2024 Month: 03 X-DOI: 10.1080/14778238.2023.2297972 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2297972 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:2:p:210-222 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2297070_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Lijing Zhao Author-X-Name-First: Lijing Author-X-Name-Last: Zhao Author-Name: Maria Khalid Author-X-Name-First: Maria Author-X-Name-Last: Khalid Author-Name: Abdul Karim Khan Author-X-Name-First: Abdul Author-X-Name-Last: Karim Khan Author-Name: Yufei Ma Author-X-Name-First: Yufei Author-X-Name-Last: Ma Title: Negative workplace gossip and knowledge hiding: roles of duty orientation and psychological entitlement Abstract: Drawing on the social exchange theory, this study examined the impact of negative workplace gossip on targets’ knowledge hiding behaviours. We also examined the mediating role of duty orientation and the moderating role of psychological entitlement on the relationship between negative workplace gossip and knowledge hiding behaviours. We adopted a mixed-method research design involving a scenario experiment (Study 1) and a two-wave survey study (Study 2). The results showed that negative workplace gossip has a positive association with knowledge hiding behaviours and this relationship was mediated by duty orientation. In addition, psychological entitlement strengthens the negative influence of negative workplace gossip on duty orientation. However, the indirect effect of negative workplace gossip on knowledge hiding behaviours through duty orientation is stronger for employees with high psychological entitlement as compared to those having low levels of psychological entitlement. Journal: Knowledge Management Research & Practice Pages: 198-209 Issue: 2 Volume: 22 Year: 2024 Month: 03 X-DOI: 10.1080/14778238.2023.2297070 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2297070 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:2:p:198-209 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2178344_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Muhammad Waseem Bari Author-X-Name-First: Muhammad Waseem Author-X-Name-Last: Bari Author-Name: Irum Shahzadi Author-X-Name-First: Irum Author-X-Name-Last: Shahzadi Author-Name: Muhammad Fayyaz Sheikh Author-X-Name-First: Muhammad Fayyaz Author-X-Name-Last: Sheikh Title: Management strategies to mitigate knowledge hiding behaviours: symmetric and asymmetric analyses Abstract: The study investigates the impact of management strategies (reducing chain of command, developing informal interaction, implementing incentive policy, easy performance appraisal, encouraging higher interdependency, and open space workstations) to mitigate the knowledge-hiding behaviours while using the psychological contract as a mediator between management strategies and knowledge-hiding behaviours. Symmetric (PLS-SEM) and asymmetric (fsQCA) methods are used to analyse time lag data collected from 457 employees of software houses. Except for the reducing chain of command, the PLS-SEM results show that all management strategies and psychological contract have a significant role in reducing knowledge-hiding behaviours. The fsQCA results suggest that all management strategies and psychological contract play their role in different causal recipes while influencing the knowledge-hiding behaviours, however, developing informal interaction, implementing incentive policy, easy performance appraisal, and psychological contracts have more consistent contributions in these causal recipes. Journal: Knowledge Management Research & Practice Pages: 162-176 Issue: 2 Volume: 22 Year: 2024 Month: 03 X-DOI: 10.1080/14778238.2023.2178344 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2178344 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:2:p:162-176 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2268597_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Beatrice Fabiani Author-X-Name-First: Beatrice Author-X-Name-Last: Fabiani Author-Name: Rocco Frondizi Author-X-Name-First: Rocco Author-X-Name-Last: Frondizi Author-Name: Noemi Rossi Author-X-Name-First: Noemi Author-X-Name-Last: Rossi Title: Knowledge sharing in global governance: a path in public goods delivery Abstract: The exchange of knowledge in development cooperation can help overcome common challenges while providing collective solutions. Country, regional and global platforms play a crucial role to facilitate development cooperation at both national and international level, but there is a lack of knowledge on their structure and operationalisation. The aim of this paper is to fill this knowledge gap to assess how global platforms can contribute to bridge the establishment of national priorities with the provision of global public goods. By way of a documentary analysis and semi-structured interviews, the study examines the case of the South-South Galaxy, a platform created by the United Nations Office for South-South Cooperation to promote the exchange of solutions among all Southern knowledge sharing platforms. The main results find that each node of knowledge sharing works to build a shared understanding of good practices on the SDGs and make this knowledge universally accessible. Journal: Knowledge Management Research & Practice Pages: 177-185 Issue: 2 Volume: 22 Year: 2024 Month: 03 X-DOI: 10.1080/14778238.2023.2268597 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2268597 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:2:p:177-185 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2278728_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Li Liu Author-X-Name-First: Li Author-X-Name-Last: Liu Author-Name: Qingguo Zhai Author-X-Name-First: Qingguo Author-X-Name-Last: Zhai Title: Workplace guanxi and knowledge sharing of academics Abstract: This research intends to examine whether and how university academics’ workplace guanxi has impact on their display of knowledge sharing. Cross-sectional data were collected from 485 academics in seven universities across Guangdong Province, China. A multi-mediation path model from workplace guanxi to knowledge sharing via leader-member exchange, team-member exchange, job satisfaction and affective organisational commitment was analysed using structural equation modelling. The results of this research support the positive relationship between workplace guanxi and knowledge sharing, but only at the co-worker level. Two paths of indirect effect were identified between co-worker guanxi and knowledge sharing. One path is of the full mediation of team-member exchange alone. The other path is of the full mediation of team-member exchange and job satisfaction, consecutively. This research extends the knowledge of workplace guanxi and knowledge sharing via providing an insight on the relational mechanism between them, while targeting the academics of higher education. Journal: Knowledge Management Research & Practice Pages: 186-197 Issue: 2 Volume: 22 Year: 2024 Month: 03 X-DOI: 10.1080/14778238.2023.2278728 File-URL: http://hdl.handle.net/10.1080/14778238.2023.2278728 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:2:p:186-197 Template-Type: ReDIF-Article 1.0 # input file: TKMR_A_2136546_J.xml processed with: repec_from_jats12.xsl darts-xml-transformations-20240209T083504 git hash: db97ba8e3a Author-Name: Jorge Muniz Author-X-Name-First: Jorge Author-X-Name-Last: Muniz Author-Name: Silvio Popadiuk Author-X-Name-First: Silvio Author-X-Name-Last: Popadiuk Author-Name: Gislaine Cristina Batistela Author-X-Name-First: Gislaine Cristina Author-X-Name-Last: Batistela Author-Name: Fabio K. Nakanishi Author-X-Name-First: Fabio K. Author-X-Name-Last: Nakanishi Author-Name: Indira Arias Rodriguez Author-X-Name-First: Indira Arias Author-X-Name-Last: Rodriguez Title: Toyota’s knowledge-sharing intention in Brazil and Japan: does organisational cross-culture matter? Abstract: This study evaluated whether the organisational culture of the country causes a moderating effect on the relationship between motivational factors and knowledge sharing intention (KSI) from the perspective of Toyota managers in Japan and Brazil. The questionnaire applied to Toyota managers, in Brazil (n = 84) and Japan (n = 111) through online access. The data treatment applied structural equation modelling. The results revealed that Brazilian managers attributed higher mean values than the average values of Japanese managers. Analysis of the two samples revealed no significant differences in the structure of the structural equation model through the use of PLS-PM. While for the Brazilian sample only anticipated reciprocal relationship explained KSI, for the Japanese sample, the anticipated reciprocal relationship and sense of self-worth contributed to explaining KSI. Three interactions between the three moderation variables and the three independent variables were significant when analysing the sample of Brazilian managers.    Journal: Knowledge Management Research & Practice Pages: 133-147 Issue: 2 Volume: 22 Year: 2024 Month: 03 X-DOI: 10.1080/14778238.2022.2136546 File-URL: http://hdl.handle.net/10.1080/14778238.2022.2136546 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:taf:tkmrxx:v:22:y:2024:i:2:p:133-147